Attachment 7 - Service Categories Summary and List - Mandated, Core, Enhancements

Department (General Fund) Mandated # Mandated % Core # Core % Enhancement # Enhancement % Total Services FTE's C ol
City Council 3 20% 10 67% 2 13% 15 -
City Manager's Office 3 9% 18 55% 12 36% 33 3.50
City Clerk 10 32% 14 45% 7 23% 31 2.00
Economic & Housing Development 1 6% 4 25% 11 69% 16 3.00 Community Development 18 40% 16 36% 11 24% 45 10.75
Administrative Services (HR, Finance, IT) 14 39% 15 42% 7 19% 36 15.00 Fire 8 53% 2 13% 5 33% 15 26.00
Police 12 23% 17 32% 24 45% 53 43.50
Public Works* 24 44% 20 36% 11 20% 55 28.53
Parks, Beaches & Recreation 2 3% 9 15% 48 81% 59 33.50
CITYWIDE TOTAL 95 27% 125 35% 138 39% 358 165.78
*Public Works totals reflect the General Fund supported activities only, and excludes enterprise operations for Wastewater and Beach Parking services and FTEs. **City Attorney's Department services are not listed here, however the department is also subject to 5% department target reductions.

Service Categorization Summary by Department
Attachment 7
***As departments continue to refine service inventories, evaluate operational dependencies, and further assess service levels and associated costs, the categorizations and descriptions may continue to evolve. Accordingly, this initial exercise should be viewed as a foundational planning tool intended to support ongoing budget discussions and long term service level evaluation, rather than a final or exhaustive listing of all City services.

Attachment 7
What is Legally Mandated? Determination Considerations:

Is this service required by Federal, State, or local law, statute or regulation? Does this service directly prevent immediate harm to life, health, or property? Would failure to provide this service result in:

Legal penalties or loss of compliance
Immediate legal exposure or safety risk to public life/safety/property Inability to respond to emergencies
Is there a minimum standard we must meet regardless of budget constraints? Department Service Description of Service
City Council Regular Meeting Attendance and Governance
Councilmembers deliberate on all matters brought to Council during City Council meetings in their legislative and policymaking authority to adopt and enact local laws, set policies and priorities for the City, meet the fiduciary obligations of the city, and approve services and contracts within Council authority to meet the goals of the adopted Strategic Plan.

Submission of mandated filing requirements to comply with Political Reform Act, Fair Political Practices Commission requirements, etc. E.g. filing of FPPC Form 700's, FPPC Campaign reporting forms, etc Comply with Legally Mandated Trainings
Comply with Legally Mandated Training such as AB 1234 Ethics & Brown Act Training, Anti-Harrassment Training, etc
General Liability & Property Claims Management Management & reporting of claims filed against the City or on behalf of City property Brown Act Compliance Agenda, noticing, communication
Public Records Requests Responding to requests within legal timelines City Council Agenda Packet Preparation & Posting
City Council Agenda Packet Preparation & Posting, including implementation and administration of Agenda Management Software in the process of Agenda Packet preparation Records Retention Policy Administration, Training, Compliance, Updates Preparation of City Council Minutes at basic level in Action Style format Administation of City Records Administation of Records of City Council Resolutions and Ordinances Publishing Public Notices Public Noticing related to City Council Public Hearings, Ordinances, etc.

California Public Records Act compliance, processing & response to PRA Requests California Public Records Act compliance, processing & response to PRA Requests Administration of Municipal Elections for the City
Administration of Municipal Elections for the City (City Councilmember elections, local initiatives, referendums, ballot measures, etc)
Political Reform Act Filing Officer responsibilities
Administration of requirements for filing of FPPC Form 700's (Statement of Economic Interest), FPPC Campaign Filings
Political Reform Act requirements compliance
Political Reform Act requirements compliance re: mandated training - AB 1234 Ethics & Brown Act Training, Fiscal Training
Conflict of Interest Code Updates (Bi-annually)
Legal Process Administration - Subpoenas and Summons Receive and respond to Subpoenas to the City and receive Summons Public Records Requests Responding to requests within legal timelines City Manager's Office
Legally Mandated
These are non-discretionary services required by law, regulation, or binding agreements, or those that directly protect public health, life and safety.

City Clerk
City Council
Economic and Housing Development
Attachment 7
What is Legally Mandated? Determination Considerations:

Building Permits Processing Process all building permits from intake through issuance; schedule inspections Building Permit Review Bldg. code plan check review, CASP review Building Official Bldg. code authority, bldg. code enforcement, customer service, legal compliance Building Inspections Inspect construction for compliance with approved plans Solar App+ Permits Mandatory permit streamlining
Planning Commission admin support creating/posting agendas & minutes, website, materials; leagl notices Public Records Requests Responding to requests within legal timelines Planning Commission Staff Liaison Planning Commission administration/facilitation; project QC Local Hazard Mitigation Plan Multi-jurisdictional/inter-departmental (PPD, CDD, PW) Building Permit - Zoning Review
Zoning plan check for compliance with zoning ordinance, approved entitlements, conditions of approval, CEQA mitigations
Planning Commission Hearings Support Requires two staff members for clerking and dial-in; editing full minutes Planning Entitlements Legislative, discretionary, and ministerial approval of planning applications for development Business License review Zoning review of Business License applications Zoning Ordinance updates for state law compliance (multiple) Three priority ordinances that need to be updated for compliance with state law HE/GP Annual Reports Mandated annual reporting
Local Coastal Program Amendments Certification of amendments to GP, Zoning Ord, etc.

General Plan Implementation - General / Updates
Certain GP elements need to be analyzed and possibly updated for compliance with state law (Open Space and Safety); plus general maintenance
Zoning Modernization (HE-I-2) Overall code update/restructuring, amendments General Ledger Accounting
General ledger maintenance, bank reconciliations, grant accounting, transparency and safeguarding of the City's assets
Vendor Compliance Form-1099, Quarterly Taxes, Property Taxes Payroll Administration Employee compensation & tax filing Treasury Management Cash position and liquidity monitoring, investment portfolio management Debt Compliance Arbitrage, continuing disclosures, rating agency coordination, debt covenant compliance GASB and GAAP Compliance
Compliance with these standards is legally required under California law and is necessary to support audits, maintain transparency, and meet bond, grant, and regulatory reporting obligations.

Annual Audits and Required Reporting Annual audit preparation and other related compliance reports Critical IT Services for PD, FD & Wastewater
Technology, network, cybersecurity, and customer support services necessary to support legally mandated and public health and safety functions systems and infrastructure (PD, FD, WW) .

Labor Relations & MOU Compliance Administration of collective bargaining agreements, grievance handling, meet and confer obligations Workers’ Compensation Administration Administration of claims, coordination with TPA, compliance with CA law Leave Administration (FMLA/CFRA/ADA) Compliance with protected leave laws and accommodation processes CalPERS Reporting & Compliance Reporting pensionable compensation and regulatory compliance Required Training Compliance Mandated harassment prevention and compliance trainings Public Records Requests Responding to requests within legal timelines Administrative Services
Community Development
Attachment 7
What is Legally Mandated? Determination Considerations:

Emergency Response Response to calls for service
Mandated Fire Safety Inspections Fire safety inspections mandated by state law Pre-Fire Engineering Development and Review Plan review Plan Review and Inspection
Plan check analysis and Inspections for new construction, tenant improvements and fire detection alarm and detection systems
Fire Investigation Fire investigation and cause and origin determination Mandated Training for Fire Companies Training required by Federal, State or Local Agencies Small Business Fire Safety Inspections Annual fire inspections of businesses Public Records Requests Responding to requests within legal timelines Investigative Services
Investigations legally mandated to investigate- 290PC, Fraud, DV, Sexual abuse, Sexual Assault, Homicide, Elder Abuse
Property and Evidence Legally mandated by DOJ, audits, inventory, DA's office, chain of custody, (digital/physical evidence) Professional Standards POST required training and hiring standards, Audits, financial oversight of training budget.

Emergency Management Fed/State mandates- Disaster recovery-FEMA-EOC, EPSC Commission (PMC) Dispatch (SSFPD Contract) Daily communication, 911 emergency calls, etc.

Custodian of Records Implementation of legal mandates, policy comliance, DOJ Audits Destruction of Property Allows citizens to turn in property to be detroyed, (guns, amunition, drugs, etc) Cannabis Business Oversight Compliance Inspections, Approvals of all employees Emergency response Respond to in-progress services calls involving violence or threat of life Respond to medical service calls Provide medical aid and life saving services Respond to traffic collisions involving major injury/death or major property damage Investigate and document collisions
Public Records Requests Responding to requests within legal timelines Police
Fire
Attachment 7
What is Legally Mandated? Determination Considerations:

Pollution Prevention Program and Annual Stormwater Report Preparation, review and submission of Annual Stormwater Report to the Water Control Board Countywide Local Hazard Mitigation Plan (LHMP) Countywide hazard mitigation planning support ADA Transition Plan ADA Compliance
SB1383 Composting SB1383 Grant submittal to Calrecyle
Stormwater Business Inspections Commercial and Industrial Stormwater Inspections San Pedro Creek and Pacifica State Beach TMDL Required by the Water Board Annual S/W, Curb, and ADA Improvements ADA Compliance
AB1600 Reporting Annual report on development impact fees Building Permit Review Review of construction on strucutres on private property Engineering Encroachment Permits Processing and Inspection of Engineering Permits Private Development Review Review of current private development applications Tree maintenance & removal Maintain city owned trees per Chapter 14 of Title 4 of the Pacifica Municipal Code Vegetation Management & Weed Abatement Medians, public spaces, planters in ROW Hazmat - Emergency Repair Efforts
The majority of the facilities maintained by staff were constructed prior to 1978. Renovations and emergency repair efforts necessitate thorough testing of the building before any work can commence.

Traffic Signal Lights
Maintenance, repair, and replacement of services for four signal intersections, including the associated electrical cabinets.

Traffic Devices Maintenance of speed radar systems and pedestrian crosswalk infrastructure.

Street Lights
An extensive streetlight network requiring ongoing maintenance and replacement of photocells, light fixtures of varying wattages, as well as associated arm, poles, and pull boxes.

Street Signs and Markings Regulatory, warning, informational, street name signs Street Sweeping NPDES compliance to keep storm drains clear of debris Potholes and Street Repairs Keeping public roads in a reasonably safe condition for travel Storm Drain Maintenance Clear and maintain storm drainage facilities - CWA, NPDES Assistance for Police, Fire, and Disaster Responses Public Safety - Traffic control, barricades, signage, safety diversions Generator Permits & Maintenance BAAQMD Permits, testing, maintenance Public Records Requests Responding to requests within legal timelines After School and Preschool Nutrition & Snack Program Provide nutritious snacks adhering to State requirement menu components Public Records Requests Responding to requests within legal timelines PBR
Public Works
Attachment 7
What are Core Services? Determination Considerations:

If this service were reduced to a minimal level:

Would the City operations become unreliable or significantly degraded? Would we lose the ability to deliver other services?
Does this service:

Support ongoing daily operations?
Maintain public-facing service continuity?
Protect revenue streams or cost recovery?
Department Service Description of Service
City Council Meetings City Council Special Meetings, Study Sessions, Closed Session Attendance Appeal Public Hearings as conducted during City Council Meetings Appeal Body for appeals of Planning Commission decisions, certain decisions of other subsidiary bodies / staff decisions Strategic Planning Establish and Annually Evaluate and Adopt the City's Mission, Vision, Values, Goals, Strategies and Priority Projects Adopt Balanced Budget Annually
Fiscal and financial stewardship for the City to allocate financial resources as necessary to meet mandates, priorities and goals to provide community services
Constituent and Resident Representation and Communications Engage with constituents and residents as their elected representative, local business community, etc, addressing concerns and questions, directing to City resources / services / assistance or to another agency, as appropriate Act as Representative of the City on Various Local, Regional, Statewide Policy Committees / Commissions or Boards
Act as City representative on bodies as required and/or voluntarily designated, such as C/CAG, ABAG Delegate, SFO Airport Roundtable, Peninsula Clean Energy JPA, LAFCo, liaison to Pacific Beach Coalition, etc City Advocacy and Engagement City Advocacy and Engagement with County, Regional, State and Federal Elected Officials, Agencies and Representatives Meet with City Manager, City Attorney and City Staff to receive information / briefings Information / background and preparation for substantive agenda topics that will be brought for deliberation and decisions at public City Council Meetings and/or guidance in the execution and administration of policies set by City Council Adhoc Subcommittee Participate in Ad Hoc Subcommitees of the City Council, as established, for focused purposes of limited duration Mayor / Vice Mayor Agenda Planning Meetings with City Manager Mayor / Vice Mayor Agenda Planning Meetings with City Manager for preparation for administration of efficient and productive City Council meetings
Short-Term Rental (STR) Administration Short-Term Rental (STR) Administration Agenda Planning Meetings Agenda Planning Meetings with Mayor & Vice Mayor Administrative Support Services for the City Manager and Assistant City Manager Includes scheduling/calendar management, mail, business cards, and Purchasing of office supplies and subscription services for CMO/City Council
Daily City Hall Office Adminitrative Operations Various daily tasks of office functions such as the purchase of business cards for City Council & Staff and distributing mail City-wide Leadership & Coordination CMO leadership organization-wide for Council policy implementation Strategic Planning & Performance Carry out Strategic Plan development & tracking. Department workplan alignment and performance measurements City Organization and Service Delivery Direct and Organize City departments, programs and services Adoption and Implementation of Policies and ordinances Recommend, develop and implement policies Budget Oversight City-wide budget coordination and fiscal oversight Intergovernmental Relations Regional, State and Federal coordination and legislative tracking and response Communication City-wide communications coordination and messaging Policy Development Council agenda development, policy analysis and recommendations Agreements and Permits Implement and enforce contracts and permits authorized by Council Risk Management Program Administration
Cit-ywide coordination of risk management activities, including oversight of liability, property, workers’ compensation (coordination with Human Resources), and insurance programs.

Risk Mitigation & Loss Prevention
Evaluation of operational risks; development and implementation of mitigation strategies to reduce liability exposure and protect City assets.

Risk Management Policies, Procedures and Best Practices Development and maintenance of risk-related policies, standard operating procedures, and best practices to ensure consistent compliance and reduce exposure across departments.

Risk Management Committee Coordination
Facilitation of cross-departmental risk management committee meetings to review incidents, trends, and mitigation strategies; promote accountability and continuous improvement.

Insurance & Coverage Administration
Management of insurance programs, including coverage evaluation, renewals, claims coordination, and liaison with risk pools/providers.

Core Services
Core services are necessary to maintain basic operations of the City. These services are not legally mandated, but are foundational to delivering services the community reasonably expects. This category does not always represent the current service levels, service enhancements, or preferred staffing levels. When evaluated, the minimum service level required to keep a function operational were considered, not the current or ideal service levels.

City Council
City Manager's Office
Attachment 7
What are Core Services? Determination Considerations:

If this service were reduced to a minimal level:

Would the City operations become unreliable or significantly degraded? Would we lose the ability to deliver other services?
Does this service:

Support ongoing daily operations?
Maintain public-facing service continuity?
Protect revenue streams or cost recovery?
Department Service Description of Service
Core Services
Core services are necessary to maintain basic operations of the City. These services are not legally mandated, but are foundational to delivering services the community reasonably expects. This category does not always represent the current service levels, service enhancements, or preferred staffing levels. When evaluated, the minimum service level required to keep a function operational were considered, not the current or ideal service levels.

Preparation and Publication Agendas Support for Preparation and Publication of City Committee / Commissions Agendas and Compliance with the Brown Act City Council Support Scheduling of Special City Council meetings and study sessions City Council Support - Attendance at City Council meetings Attendance at Meetings and room set up, technology support (Zoom), preparing presentations for display during meeting, office supplies and dinners / refreshments for meetings City Council Support - Meeting Administration and Preparation and Support Meeting Administration and Preparation and Support including compiling written Public Comments received for City Council meetings and sending to Councilmembers / staff and printing for public reference Council Liaision Assignments
Preparation for annual Council Liaison Assignments process & communications with outside agencies for updates related to Council Liaison Assignments
City Committee / Commissions Recruitment Administration City Committee / Commissions Recruitment Administration, interviews and selection support, scheduling, orientation Support of City Council Updates to Policies / Procedures Support process of updates and/or creation of policies and procedures as directed by City Council under the direction of City Manager and/or Council Ad Hoc Subcommittee
Administrative Policies Administrative Policies recordkeeping, updates, support and administration Records Retention Policy Records Retention Policy Administration, Training, Compliance and Updates Daily customer engagement / interface with residents, visitors, and the general public Assistance to guide residents to City services and resources, providing services such as foreign pension certifications, etc.

Administrative & Management Functions Related to Executive Team and In Support of City Manager Administrative & Management Functions Related to Executive Team and In Support of the City Manager including preparation and updates to the Council Agenda Planner
General Administration Related to City Council / City Manager Support Scheduling, Council Events Calendar updates, Assistance with City Council conference / training / meeting registrations, draft / send correspondence on behalf of City Manager / Mayor, etc Conduct Bid Openings
Generally in coordination with Public Works / Engineering and occasionally with other City Departments, to conduct public Bid Opening as part of RFP / Public Bid Process
Implementation and Compliance with New Legislation (e.g. SB 707, SB 827, SB 852, etc) Includes City Clerks' Conferences & Training in new laws, efforts and costs in implementing new mandates such as new required meeting format for City Council to include Zoom component for two-way remote public participation, translation of agendas into other language(s) as required, website updates, agenda posting requirements, public outreach, new fiscal training requirements, etc.

Implementation of the Business Visitation Program
Fully implement Business Visitation Program to transition from policy adoption to measurable performance tracking and outcomes reporting
Explore formation of a Property-Based Business Improvement District (PBID) Explore formation of a Property-Based Business Improvement District (PBID) to evaluate whether this self-assessment district tool could provide sustainable funding for commercial improvements and marketing in Rockaway and Sharp Park Technical assistance partnerships
Continue technical assistance partnerships (Small Business Development Center, Renaissance Center, Workforce Development Board) to enhance business resilience and workforce capacity Expand connectivity and pedestrian improvements
Expand connectivity and pedestrian improvements supporting commercial areas to increase foot traffic, ensure safety and support long-term commercial performance
Emails and phone customer service Respond to customer inquiries Building and Planning Counter Services
In-person payments for building permits and planning entitlements that must be paid in person; general information, assistance and over-the-counter permits; issuance
City-wide Code Enforcement Investigation, facilitate compliance, NOVs STR Permit Review/Processing and inspections Annual review and approval of Short-Term Rental renewals; new permits Tobacco Inspections Inspections; grant-funding
Annual Budget Budget preparation
Departmental/Division Leadership Daily supervision of staff, programmatic management, etc.; general meetings; council attendance Financial and Contract Management
Oversight on all financial tasks - invoices, Purchase Orders, licensing, contracts, budget preparation/support; journal entries; end of Fiscal-Year close; writing and amending contracts; RFPs; Approvals; Staff Reports Invoice processing - planning and building; development review Acounts Receivable and Accounts Payable; invoices, etc.

Housing Element Implementation - General Affordable Housing Study / Disparate Impact Analysis; Smaller projects, monitoring, public information Housing Opportunities on Public Sites (HE-I-3) Master Planning for Public Sites - focus on city-owned site Special Permits Special events, pumpkin/tree lots
Public Information website, project information and status Special Shoreline Resiliency Areas (SSRA), Coastal CARP, Initiate Shoreline Adaptation Program Initiation of the SAP, filing Coastal CARP, and sunrising SSRAs; deadline May 2028 Applications and Forms Maintain up-to-date applications and forms pursuant to state laws Permit Tracking Software RFP + implementation of permit tracking software for CDD City Clerk
Community Development
Economic and Housing Development
Attachment 7
What are Core Services? Determination Considerations:

If this service were reduced to a minimal level:

Would the City operations become unreliable or significantly degraded? Would we lose the ability to deliver other services?
Does this service:

Financial Reporting Annual Comprehensive Financial Report and other non-legally mandated reports Accounts Payable Contracts and Purchase Orders and Vendor Payments Budget and Budget Analysis Budget creation,Budgetary control and Quarterly deptartment performance reviews Accounts Receivable, Revenue Management and Compliance Equitable application of fees and charges, proactive collection strategies and monitoring the revenue stream Administrative Services to Wastewater Enterprise
Running Payroll, Acounts Payable, Accounts Receivable, Purchasing and Accounting. Revenue Analysis for Property Tax Roll.

Set up and Maintain: Technology Infrastructure
Technology Infrastructure provided by the IT team are: covering all city employees as well as non-employees such as commissioners, committee members, and others.

Set up and Maintain: Network Infrastructure
Network infrastructure provided by the IT team includes: covering all city employees as well as non-employees such as commissioners, committee members, and others.

Set up and Maintain: Cybersecurity
Cybersecurity provided by the IT team includes: covering all city employees as well as non-employees such as commissioners, committee members, and others.

Set up and Maintain: Service Delivery
Customer Support provided by the IT team includes: covering all city employees as well as non-employees such as commissioners, committee members, and others.

Recruitment & Hiring Full-cycle recruitment including job postings, exams and on-boarding Employee Relations Day-to-day Human Resources support, including conflict resolution and discipline guidance Benefits Administration Administration of health, retirement, and ancillary benefits Classification & Compensation Maintenance of classification plan and compensation structure HRIS/Payroll Coordination Support for Human Resources systems and payroll accuracy Policy Development & Administration Maintenance and interpretation of personnel policies Non-Mandated Fire Company Training Routine training
Professional Development External training
Records DOJ/PRA/Records requests, RIPA,
Fleet Services Compliance w/VC mandates for emergency vehicles response Citizen non-criminal reports Quality of life complaints from citizens (phone/lobby calls) Investigative Services not legally mandated Currently detectives investigate most major cases not required by law Public Safety Technology Crime tracer, Callyo, Closure Cellebrite, Axon, Flock, BWC, In Car Cameras, etc Lost/Found Property Staff collects lost and found property which requires storage and notification for destruction Public Information Officer Community Outreach and Education/ Transparency Administrative Services Entire Police Budget/ Department contracts Beach Revenue Reports Oversee parking violations for paid parking lots Gang/ Vehicle Theft Task Force MOU agreement among SMCPCSA to fund county-wide task force Non-emergency response Respond to non-emergency service calls involving violations of vehicle and penal code Compliance with OTS and CHP (Cannabis) Grant Award DUI checkpoints and impaired driving enforcement Compliance with ABC Grant Award Business license compliance checks and enforcement operations Respond to quality of life service calls (Officers & CSOs) Respond and document non-criminal service calls (Ii.e found/lost property, property damage, animal complaints and advice calls)
Respond to non-injury/property damage only collisions (Officers & CSO's) Investigate and document incidents Patrol traffic enforcement Issue citations for vehicle code violations and municipal code violations Parking enforcement (Officers) Respond to parking complaints and issue citations Administrative Services
Fire
Police
Attachment 7
What are Core Services? Determination Considerations:

If this service were reduced to a minimal level:

Would the City operations become unreliable or significantly degraded? Would we lose the ability to deliver other services?
Does this service:

Federal /State Disaster Management Apply and manage reimbursement for disaster projects City and County Association of Government (CCAG) Attend the TAC and Stormwater Committee Meetings in San Carlos Annual Pavement Resurfacing Annual roadway maintenance and resurfacing program Engineering Support to other Departments Public Records Request, Mapping, Etc.

Parks Facilities Services provided for these facilities include plumbing, electrical work, and structural repairs.

Pacifica Pier
Services include the upkeep of 23 trash receptacles and four wash stations, in addition to quarterly power washing of the deck and handrails
Pacifica Pier Restroom Janitorial services and general plumbing support are provided for six public restroom fixtures, including toilets, and four sinks.

Trails and Walkways
Comprehensive upkeep of all memorial benches, pathways, and storm drainage systems, including mitigation of vandalism, repair of storm-related damages, and vegetation and sand management.

Buildings
Maintenance including the repair and upkeep of facilities and infrastructure, including electrical, plumbing, and structural systems.

Beach Facilities There are four public beach facilities, with a total of nine restrooms, three of which are equipped with outdoor showers.

Parks
Maintenance services are provided across 23 public parks, including mowing, irrigation, playground inspections, and general repairs.

Parks Restrooms
Janitorial and maintenance services are provided at the two facilities at Frontierland, which offer a total of seven stalls for public use. These facilities are open seven days a week.

Custodial
Janitorial services are provided for citywide facilities, including offices, daycare centers, libraries, senior centers, council chambers, and public restrooms.

Creek maintenance Annual creek walk to remove debris obstructing flow of creeks and submit report - CWA, NPDES Storm preparation Clear and maintain storm drainage facilities - CWA, NPDES Fleet Repair and Maintenance
Maintenance and repair of equipment performed within the maintenance facility. Prepare applications for and payment of all permits necessary to operate the facility. Maintains inventory, as well as monitor and dispose of all hazardous waste generated at the facility.

Fleet Procurement
Get pricing to order and replace vehicles and equipment that has reached its useful life for the city utilizing fleet/government pricing for purchases
Tree Appeals Assist with PB&R Commission Tree Appeals
Community Center Public Access Public Access to Community Center 5+ days per week Field Allocations Schedule field space for field users throughout the City Community Full-Cost Child Care
Fee based Child Care services and following all Community Care Licensing regulations, and public heath and safety requirements, for Toddler, Preschool, and School-Aged children.

California State Preschool Program Grant Funded - Early childhood education and school readiness services SMCOE Preschool Program Grant Funded - Subcontracted preschool services with San Mateo County Office of Education Licensed After School Program
Before and after-school Child Care services for TK-8th grade students, including school safe transitions, for over 400 children (Partially Grant Funded)
CDE (California Dept. of Education) CDSS (California Dept. of Social Services) contracted child care services
Grant Funded: Title 5 state preschool and school-age contracted services, including Eligibility & Registration, Annual reports, Annual Audits, Environmental reviews, student portfolios and Profiles, Teacher and administrator qualifications.

Alternative Payment School-Age & Preschool Program Provide voucher based Child Care services with partner agency 4 C's- Child Care Coordinating Council Public Works
PBR
Attachment 7
What are Service Level Enhancements? Determination Considerations:

Does this service enhance (v. sustain) core operations? Could this service be reduced, deferred or suspended without causing immediate legal or operational disruption?
Does this service:

Expand service levels beyond baseline?
Improve experience, access or quality, but is not required to maintain operations? Department Service Description of Service
Attend and/or participate in Conferences and Training for Elected Officials Attendance and participation in conferences, training and events within budgeted allotments Liaison to City Committees and Commissions
Act as Council Liaison to City Committees / Commission as determined annually be City Council Liaison Appointments
Summer Internship Management and oversight of summer intern Community Engagement Strategic outreach initiatives and planning City-wide Risk Training Expand training programs related to risk awareness, liability reduction and Risk Management best practices Rose AI Automated phone tree
Employee Engagement Committee Employee Engagement Committee Innovation and Transformation AI Initiatives, process redesign Special Projects Council Priority Initiatives, cross-departmental project coordination Economic Strategic Initiatives Opportunity site work
Risk Analysis and Trends Indentify trends, high-risk areas and emerging issues to inform policy and operational changes RM Systems Implementation of systems and tools for claims tracking, reporting and risk analytics Loss Prevention Programs Safety and Risk Management initiatives like sewer, sidewalks, fleet safety, facilities, workplace safety, etc.

Risk Management Grants Manage annual grant submissions to the insurance carrier City Council Agenda Packet Publication in Advance of 72 hrs City Council Agenda Packet Publication in advance of the required 72 hrs - i.e. posting on Wednesday prior to City Council regular meeting instead of Friday
City Council Support Preparation of Annotated Version of Agenda for Mayor and/or Councilmembers City Council Minutes Preparation City Council Minutes preparation in Detailed Summary Format Printing and Delivery of City Council Agenda Packets Printing and Delivery of City Council Agenda Packets to Councilmembers, as requested Adminstration of Requests for Proclamations and Commendations Fulfiling requests for Proclamations, City Council recognitions / commendations initiatied by both internal and external requestors, as well as annual recurring recognitions that the City recognizes by Proclamation Special Events Coordination and Support Special Events Coordination / Support for events such as the Council of Cities Meeting / Dinner hosting Staff Liaison Staff Liaison / Support of Library Advisory Committee City Council
City Clerk
City Manager's Office
Programs or services that go beyond baseline operations and enhance community experience, advance strategic priorities, or provide additional service levels. These services may be adjusted, reduced, or eliminated with more manageable operational impact. This may include services aligned with Council goals or strategic initiatives, but that are not strictly required to maintain basic operations. These could also include non-recurring expenditures, like capital projects and equipment purchases.

Service Level Enhancements
Attachment 7
What are Service Level Enhancements? Determination Considerations:

Does this service enhance (v. sustain) core operations? Could this service be reduced, deferred or suspended without causing immediate legal or operational disruption?
Does this service:

Expand service levels beyond baseline?
Improve experience, access or quality, but is not required to maintain operations? Department Service Description of Service
Programs or services that go beyond baseline operations and enhance community experience, advance strategic priorities, or provide additional service levels. These services may be adjusted, reduced, or eliminated with more manageable operational impact. This may include services aligned with Council goals or strategic initiatives, but that are not strictly required to maintain basic operations. These could also include non-recurring expenditures, like capital projects and equipment purchases.

Service Level Enhancements
Catalyst Projects & Opportunity Sites: 2212 Beach Boulevard Negotiate transaction terms and development agreements; initiate environmental review Catalyst Projects & Opportunity Sites: Pacifica Manor Shopping Center Continue engagement with property owners; explore investor interest aligned with Housing Element and General Plan
Catalyst Projects & Opportunity Sites: Downtown and Sharp Park Continue beautification and activation of economic vibrancy efforts. Engage investors/developers consistent with Housing Element designations. Continue discussions regarding Sharp Park Golf Course economic opportunities Catalyst Projects & Opportunity Sites: Other Commmercial Areas Strengthen Broker Relationships. Track vacancies and building conditions. Conduct a feasibility study of potential financing tools: Property and Business Improvement Districts (PBID), Enhanced Infrastructure Financing Districts (EIFD), and Community Facilities Districts (CFD) to support infrastructure improvements and catalyze private investment in priority areas
Business Attraction: Continue coordinated marketing and media outreach efforts to sustain visibility in regional tourism and retail markets
Continue coordinated marketing and media outreach efforts to sustain visibility in regional tourism and retail markets
Business Attraction: Strengthen relationships with retailers and brokers to maintain active engagement to ensure Pacifica remains competitive in site selection discussions and filling commercial vacancies
Strengthen relationships with retailers and brokers to maintain active engagement to ensure Pacifica remains competitive in site selection discussions and filling commercial vacancies Business Attraction: Coordinate tourism events regionally and cross-jurisdictionally (e.g., Half Moon Bay collaboration) to expand visitor draw and shared marketing impact Coordinate tourism events regionally and cross-jurisdictionally (e.g., Half Moon Bay collaboration) to expand visitor draw and shared marketing impact
Business Attraction: Support signature community events, including Fogfest, Tree Lighting, and seasonal programming to reinforce the community identity and impact on small businesses Support signature community events, including Fogfest, Tree Lighting, and seasonal programming to reinforce the community identity and impact on small businesses
Planning, Analysis & Policy Development: Continue coordination with Planning/Community Development on Housing Element priority sites to align entitlement processing and infrastructure planning to facilitate planned housing development
Continue coordination with Planning/Community Development on Housing Element priority sites to align entitlement processing and infrastructure planning to facilitate planned housing development Planning, Analysis & Policy Development: Evaluate financing mechanisms such as Enhanced Infrastructure Financing Districts (EIFDs), Community Facilities Districts (CFDs), and related financing tools to assess the City’s capacity to establish financing districts that align land use policy with infrastructure funding strategies and long-term fiscal sustainability goals (coordinates with Goal 1 above)
Evaluate financing mechanisms such as Enhanced Infrastructure Financing Districts (EIFDs), Community Facilities Districts (CFDs), and related financing tools to assess the City’s capacity to establish financing districts that align land use policy with infrastructure funding strategies and long-term fiscal sustainability goals (coordinates with Goal 1 above)
Planning, Analysis & Policy Development: Pursue grant opportunities for infrastructure and commercial corridor improvements to reduce General Fund exposure while advancing capital investments.

Pursue grant opportunities for infrastructure and commercial corridor improvements to reduce General Fund exposure while advancing capital investments.

Summer Internship Management and oversight of summer intern Organizational Assessment (on-going) Organization assessment for staffing, process mapping, prep for permit tracking software RFP Geographic Information Systems Community Development GIS for internal and public use with accurate parcel date OSPAC Staff Liaison OSPAC administration/facilitation
2212 Beach Blvd Support Support 2212 Beach Blvd RFQ/RFP process CivicSpark Fellows Oversee two CivicSparks fellows, one focused on LCLUP and one on CARP/CARC Climate Action & Resilience Plan
Inter-deptartmental coordination and liaison between CARC and dept heads, newsletter, advancing CARP policies
Climate Action & Resilience Committee CARC Staff Liaison CARC administration and facilitation; tasks beyond typical committee support Objective Design Standards
(HE-I-2) Development and implementation of Objective Design Standards PBF Fellow (HE-I-2) Managing PBF fellow, participating in Site Team, quarterly convenings Preliminary Community Engagement - Shoreline Adaptation Council direction for Preliminary Community Engagement - Shoreline Adaptation Community Development
Economic and Housing Development
Attachment 7
What are Service Level Enhancements? Determination Considerations:

Does this service enhance (v. sustain) core operations? Could this service be reduced, deferred or suspended without causing immediate legal or operational disruption?
Does this service:

Service Level Enhancements
Training & Development Programs
IT provided training for sytems efficiency; Human Resources provides expanded supervisor and leadership training programs
Set up and Maintain: Service Delivery
Customer Support provided by the IT team for non-employees such as commissioners, committee members, and others.

Employee Engagement Initiatives Survey administration, committees, and engagement strategies Process Improvement & SOP Development Development of standardized procedures for HR functions Internal Investigations Capacity Building internal ability to conduct investigations Technology & Automation Improvements HRIS enhancements and workflow automation Employee Wellness Program
Development and coordination of wellness initiatives including mental health resources, EAP promotion, wellness challenges, and workplace well-being strategies Community Outreach Staffing of events, brochures, social media content, website,etc. related to non-safety content such as job fairs Augmented Staffing for Weather Events Additional units or staffing for storm related activites or high fire danger weather patterns 4th of July Additional Staffing Staffing of additional units/personnel due to increased fire danger related to fireworks Special Event Staffing Fogfest EMS staffing
Public Education Staffing of events, brochures, social media content, website,etc. related to safety related concerns Citizen Rims Crime-mapping technology
Department Website Community Outreach and Education
Social Media platforms Public Education and Communication Tool Telephone calls- Live person In-person calls versus an automated phone tree Community Outreach Programs Community Education to prevent crime and build trust/promote transparency Medical Drop Box Allows community to drop off medications CERT Community Disaster Preparedness Classes
Records Volunteers Helps staff with clerical roles- due to work load and low staffing Crime Prevention Community Outreach and Engagement Events Parking enforcement (CSOs) Respond to parking complaints and issue citations (Weekdays and Weekends) Temporary Safe Parking Program Liaison Serve as liaison with the Pacifica Resource Center to manage clients and support program objectives Co-response Officer/Clinician Provide mental health services and case management Parking enforcement for OSV's and PMC violations (CSOs) Issue citations and impound vehicles (Weekdays and Weekends) Vehicle Abatement - Abandoned Vehicles (CSOs) Issue citations and impound vehicles (Weekdays and Weekends) Firework Abatement Investigate and document incidents
County-wide Enforcements (Gang Task Force & STEP) Targeted enforcement and investigations throughout San Mateo County Coastal Beach/Pier Enforcement Respond to service calls, investigate and document incidents City Department Liaison Collaborate with various departments to address City-wide needs School District Liaison Serve as liaison and support measures to improve local school's safety Respond to Short Term Rental complaints Investigate and document Short Term Rental complaints and incidents Liaison to various community groups (HOA, Red Ribbon, National Night Out, Coffee with a Cop) Participate, support and organize community events Special Event Liaison (Fog Fest, 4th of July, Dog Surfing Contest and Pride Parade) Support event organizers by coordinating police services and city resources Homeless Outreach Resource referrals and partner with Public Works for encampment abatement Beach parking lot count (Officer or CSO) Respond to beach parking lots and document amount of vehicles Police
Administrative Services
Fire
Attachment 7
What are Service Level Enhancements? Determination Considerations:

Does this service enhance (v. sustain) core operations? Could this service be reduced, deferred or suspended without causing immediate legal or operational disruption?
Does this service:

Service Level Enhancements
Administrative services to Beautification Advisory Committee Provide administrative services and staff liaison Urban Forest Land, and Vegetation Management Plan Comprehensive management plans for the City’s urban forest Grant Applications Apply and submit grant applications
Engineering Special and Block Party Permits Processing and Inspection of special and party permits Fog Fest Assist Pacifica Police Department to organize and provide traffic control devices Public Works Open House Community Event
Arbor Day PARKS - Support and Facilitate planting of Arbor Day event trees Dog Park Debris clean-up, Solid waste disposal, Dog waste bags refill, Field maintenance, and repairs Sand bags Provide sandbags and sand for public use
Un-Housed Clean-up Occasionally Clean-up Un-Housed encampments Fourth of July Fireworks Clean-up Manage the Clean-up of Fireworks Debris at the Pacifica State Beach after Fourth of July Community Outreach Production of seasonal activity guide, Multiple Social Media Accounts Park Rentals Oversight of park picnic rentals for private events Permits Permits for large scale beach events, surf camps and parking PB&R Commission Minutes, agenda packets & communication for PB&R Commission Bike & Pedestrian Advisory Committee Meet twice annually to review Bike and Pedestrian related projects grants Poet Laureate Program Support the Poet Laureate, coordinate public poetry opportunities and events City Leases Oversight of city leases at 8 properties throughout the City Film/Photo Permits Provide permits for approved film/photo productions Beach/Trail/Park Event Permits Provide permits for approved contests/weddings/ ceremonies/races (private, non-City) Youth & Teen Enrichment Classes Special Interest Contract Classes for Youth & Teens(Year-Round) Adult Enrichment Classes Special Interest Contract Classes for Adults (Year-Round) Adventure Camp Full Day Summer Camps for Youth, Ages 5-13 Wet & Wild Summer Camp Full Day & Half Summer Camp focused on aquatics and water play for Youth Ages 8+ Specialty Camps Contracted special interest summer camps for youth Leaders In Training Education Program (L.I.T.E.'s) Summer camp leadership training for teens in grade 9-12 Community Events
Community Wide Special Events including the 4th of July, Fun Fest, Boo Bash, Polar Palooza, Epic EggVenture, Junior Olympics, & Arbor Day Partnership Community Events Community Event support in partnership with other organizations & agencies "Learn to Swim" Program / Beginner Swim Lessons Swim lessons for 4 months-6 years with focus on water safety and basic swimming skills Intermediate and Advanced Youth Swim Lesson Swim lessons for 6-15 year olds to build on swimming skills Adult Swim lessons Adults, Learn to swim class for 18+, with focus on water safety and basic swimming skills Pool & Aquatics Facility rentals Oversee rental of pool, including swim meets, private parties, etc. Also contracts for long-term users Facility Rentals Oversight of Community Center and Civic Center private rentals Lifeguard Trainings
Provide opportunity for individuals ages 15+ to assess and certify through American Red Cross lifeguard certification program. Also, provide city-wide training for employees/ volunteers on CPR, First Aid and AED Rec Swim / Lap Swim Open swim times with lifeguards for community to access Jean E. Brink pool Water Aerobics Water aerobics class with lifeguards present Youth Advisory Board Oversight of Youth Advisory Board
J-Teen Dances Quarterly Teen Dances at the Community Center J-Teen After School program Drop-In Afterschool Program for middle school-age students Community Drop-in Water Polo Program Weekly Drop-in Water Polo Public Works
PBR
Attachment 7
What are Service Level Enhancements? Determination Considerations:

Does this service enhance (v. sustain) core operations? Could this service be reduced, deferred or suspended without causing immediate legal or operational disruption?
Does this service:

Service Level Enhancements
PBR cont'd Meals on Wheel Program
Home-Delivered Meal program for homebound Seniors & older adults, 5 days per week with meals that are prepared at the Community Center
Congregate Nutrition Program Meals & socialization for Seniors, 5 days per week Transportation Program
Use of City Shuttle for transportation to and from the Community Center, shopping trips and field trips for Seniors.

CARs Program
Collaboration with Serra Cab Company, low-cost transportation to medical appointments, etc. from home for Seniors
SASH Program Shopping assistance for Seniors, connecting volunteers and homebound Seniors Information & Referral Service Connects individuals with the resources, services, and support they need within the community.

Tax Aide AARP Tax-Aide services for Seniors
Rummage Sale Monthly Senior Services rummage sale, that supports "Recycle, Reuse, Reduce" Senior Computer Lab & Technology Services
Technology based programs for Seniors, Anti-scam education, isolation reduction, connection to family and community
Senior Enrichment Classes Special Interest Contract Classes for Seniors (Year-Round) Seniors In Action (S.I.A) Membership Program Yearly S.I.A. Council and membership program which provides discount to variety of Senior classes Senior Volunteer Program Opportunities for individuals or groups to volunteer in a variety of Senior programs and services.

BINGO Program Permitted BINGO program
Senior Newsletter Quarterly information newsletter specific for Seniors promoting Senior programs and services Medical Loan Program Provide resources for medical loan programs. Limited stock of medical equipment onsite.

Rockaway Ricky - Healthy Pet Program Veterinarian Bill reimbursement program for Seniors through Pacificans Care Grant Child Care Enrichment Programs
Partner agency with San Mateo County Libraries, SMCOE, Pacifica School District and the Magic Tooth Bus, STEM Curriculum: Science, technology, engineering, arts and math curriculum. Throught out the school-year and Summer.

Child Care Swimming Lessons & Learn to Swim Scholarships Structured swim instruction for safety and skill-building with a focus on populations at risk for not receiving basic water safety and swim training
Family Outreach, Engagement, & Events Workshops, meetings, parenting education, and events for families & PAC (Parent Advisory Committee)

Pacifica City CouncilMay 11, 2026

Pacifica City Council
May 11, 2026