4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 17 Outreach Engagement is one of the visible services City Net provides, and case managers are trained to follow best practices in a professional manner. Before beginning outreach engagement, case managers must pass 80 hours of case management training which includes, but is not limited to: rapport building, whole-person care, implicit bias, mental health and behavioral health first aid, trauma-informed care, housing first principles, de-escalation, motivational interviewing, progressive engagement, and housing retention services. Case Managers are aware that it can take between 8-10 engagements before an outreach contact agrees to services and continue to visit clients with patience until they are ready to engage.
Engagement Services
Engagement Services are activities to locate, identify, and build relationships with unsheltered homeless individuals to offer immediate support, intervention, and connections with homeless assistance programs and/or mainstream social services and other housing programs. Specific activities include:
• Responding to community needs reported through email, phone calls, and texts from City of Palm Desert staff, hospital discharge staff, law enforcement, and other homeless service agencies
• Documenting outreach engagements properly in HMIS and City Net’s internal tracking software to create a by-name list
• Providing opportunities for outreach engagements at any community-hosted events • Conducting an initial assessment of client needs and eligibility • Providing informal crisis counseling
• Addressing urgent physical needs, such as providing meals, blankets, clothes, or toiletries • Actively connecting and providing information and referrals to needed services.
Collaboration
City Net recognizes it takes a village to get clients the support and care they need, and regularly collaborates with:
• Chrysalis
• Coachella Valley Rescue Mission
• Corona Substance Abuse Center
• Love Riverside
• Make It Cozy Home Furnishings
• Path of Life Ministries
• Pathways of Hope
• People Assisting the Homeless (PATH)
• Riverside Access Center
• Riverside Behavioral Healthcare Center
• Riverside Municipal Airport
• Riverside Police Department
• Salvation Army
• Union Pacific Railroad
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 18 • VA Community Resource and Referral Centers
• Mercy House
• Helping Hearts
• Step Up Outreach
Emergency Health
City Net will refer homeless neighbors to emergency health services to the extent that other customary emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. An example of emergency health services to which City Net will refer homeless neighbors is outpatient treatment of urgent medical conditions by licensed medical professionals in community-based settings (e.g., streets, parks, campgrounds) to those eligible participants unwilling or unable to access emergency shelter or an appropriate healthcare facility. City Net may assist healthcare professionals in the case management aspects of the following activities:
• Assessing health problems and developing treatment plans • Assistance in understanding health needs
• Administering Narcan when necessary and partnering with Public Health and/or County Mental Health providers to distribute Narcan with educational information when available • Providing directly or assisting to obtain appropriate emergency medical treatment • Providing medication and follow-up services.
Emergency Mental Health
City Net will refer homeless neighbors to emergency mental health services to the extent that other customary emergency mental health services and treatments are unavailable or inaccessible to the homeless neighbor. An example of emergency health services to which City Net will refer homeless neighbors is outpatient treatment of urgent mental health conditions by licensed professionals in community-based setting (e.g., streets, parks, and campgrounds) to those eligible participants unable or unwilling to access emergency shelter or an appropriate mental health care facility. City Net may assist mental healthcare professionals in the case management aspects of the following activities:
• Crisis intervention
• Prescription of psychotropic medications
• Explanation about the use and management of medications • Combinations of therapeutic approaches to address multiple problems Transportation
Occasionally, City Net may engage in transportation activities, including:
• Transportation of unsheltered people to emergency shelters, emergency health, emergency mental health, or other service facilities
• Provision of public transportation for participants
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 19 • Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors to relocate out of the region, provided they have permanent housing there. • Assistance to program participants to use public transportation.
Services for Special Populations
Services for special populations are essential services that have been tailored to address the special needs of homeless youths, those with criminal backgrounds and/or history of involvement with the justice system, victims of domestic violence, dating violence, sexual assault, or stalking, including connections to services offered by rape crisis centers, domestic violence shelters, and other organizations that serve persons who meet the HUD definition of homelessness and have special needs.
Food and Emergency Services
Food and other emergency services will be given to clients primarily as they first move into housing and for emergency circumstances. During the duration of their tenancy, clients will be connected to food banks and service agencies in the community as their primary resource for emergency needs.
In addition to street outreach and engagement, City Net also enrolls clients in HMIS and works to connect clients to cash/non-cash benefits and permanent housing plans. City Net practices progressive engagement in case management, meaning case managers strive to meet clients frequently in the beginning (1-3 times per week) until a strong rapport is built, clients stabilize, and housing documents are obtained. They then reduce the number of interactions to weekly or bi-weekly as clients progress through the system and get closer to their housing goals.
Case Management
Case management activities to assess housing and service needs and arrange, coordinate and/or monitor the delivery of individualized services. Specific activities include:
• Assessment and intake using HMIS
• Completing and entering VI-SPDAT scores in HMIS
• Conducting initial evaluations including verifying and documenting eligibility • Counseling
• Developing/securing/coordinating services
• Helping obtain Federal, State, and local benefits
• Monitoring and evaluating program participant progress in particular programs • Providing information and referrals to other providers • Developing an individualized housing stabilization plan that leads to the attainment of stable permanent housing.
Supportive Services
Supportive services may include providing access to and assistance in obtaining:
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 20 • Medicaid/Medi-Cal
• Women, Infants and Children (WIC)
• Food Stamps/CalFresh/EBT
• Federal-State Unemployment Insurance Program
• Social Security Disability Insurance (SSDI)
• Supplemental Security Income (SSI)
• General Relief (GR)
• Other mainstream resources such as housing, health, social services, employment, education services and youth programs that an individual or family may be eligible to receive.
Landlord Engagement
Landlord engagement involves housing navigators and case managers reaching out to private landlords in the community to advocate for clients to be matched to housing opportunities. Specific activities include:
• Educate private landlords on the Rapid Re-Housing program’s policies and protocols • Provide information regarding City Net’s landlord incentive programs and the benefits of participation
• Advocate for clients’ housing needs
• Match clients to specific units with landlords who have a shared interest • Provide a hotline number to call for emergencies
• Create a line of communication for when new units become available Housing Navigation
Housing Navigators also have the responsibility of properly matching clients to housing units. These matches require the following activities:
• Conducting Housing Needs Assessment
• Creating Housing Budget
• Completing housing applications
• Addressing and overcoming any potential barriers to housing (no/low credit, criminal charges, lack of rental history, etc.)
• Introducing landlord to client
• Introduction to the neighborhood so the client can assess access and transportation to daily errands and supportive services
Housing Documentation
A large part of case management involves providing the proper documentation to move through the housing process. City Net case managers assist clients in obtaining the following documents needed to be housed:
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 21 • Signed HMIS Release of Information and Confidentiality Agreement • Copy of ID, Social Security Card, DD-214 (if applicable) • Homeless or Chronic Homeless Verification
• Disability verification (if applicable)
• Proof of income
• Hand-written signed copy of the lease
• Lead-based paint disclosure form
• VAWA form
• W-9
• HSQ Inspection
• Client budget
• Individualized Action Plan (IAP)
• Individualized Stability Plan (ISP)
• Receipts of rental payment
• Copy of voucher (if applicable)
• Request for Tenancy Approval (if appliable)
• Rent Reasonableness form
• Duplication of Benefits form
5. Describe how your team will manage behavioral health crisis or public safety situations when engaging individuals in the field.
City Net staff are trained in de-escalation techniques and proper safety protocols to address clients who are experiencing mental health crises or are in unsafe environments and situations. Case managers are well versed in IBOC training, skills that will help reduce or eliminate the risk of violence, and deter clients from needing higher level of care such as emergency room visits or calls to law enforcement by helping them stabilize to a calmer state. By focusing on clients’ needs, case managers are able to provide empathetic compassion and address behavioral issues with less confrontation to gain control. This increases the receptivity and engagement of clients to services.
6. Describe how you will collect, and input data based on services provided. Include the process for data collection and how your organization will ensure data is maintained in compliance with applicable confidentiality requirements. How will data be communicated to the city? Share any data collection forms either already in use or proposed for this program.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 22 In accordance with our street outreach and engagement policies and procedures, City Net staff record all assessments and subsequent services in the Homeless Management Information System (HMIS), which requires them to enter and maintain timely and complete client data.
All clients in this proposed project will be entered and confidentially stored in HMIS and, as appropriate for prospective candidates, the Coordinated Entry System (CES). City Net staff are trained in these systems, and our written policies and procedures state their work must be coordinated through these systems. City Net will also create a Persons Served List (PLS) as completed for past contracts to track clients’ movement throughout the system of care and to refer to in case conferencing.
HMIS securely records information (data) about people accessing housing and homeless services, which may include, but is not limited to, names and contact information, birthdates, demographic information, self-reported medical information, veteran status, disability status, etc. Under the HMIS Data-Sharing Agreement, the individual client data of those who consent to have their information stored in HMIS is only viewable by qualified staff at each participating agency. To participate in HMIS, leaders at each agency must sign an Agency Agreement that includes a commitment to protecting client data and maintaining confidentiality. Agency staff (HMIS End Users) also must pass multiple trainings that go over the importance of client privacy.
City Net is accountable to our HMIS Data-Sharing partners, to the Riverside County Continuum of Care, and to the Department of Housing and Urban Development (HUD) to maintain the privacy and security of the personal information collected about clients. Aside from these legal and funding-related obligations, City Net also has an ethical responsibility to clients to not share their personal data in ways to which they have not agreed. To ensure our commitment to excellent data collection, privacy and security, analysis and reporting practices, we do not authorize external agencies to complete these functions on behalf of the agency except in very limited circumstances and only with prior written approval and City Net's full participation.
In addition to assuring that resources flow to the most vulnerable homeless individuals (through CES), these systems also provide a safeguard against duplication of services. Our case managers and housing navigators are trained to reach out to their counterparts at other agencies to confirm provision of services, to case conference, and to clarify any questions around potential duplication.
The caseloads of our case managers are closely monitored by our data team to ensure clients active in the HMIS are receiving services and exited appropriately as well.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 23 City Net case managers and housing navigators are equipped with laptops and/or iPads to ensure live data entry into the HMIS and CES systems. This ensures that we are following the timeliness standards set by the Continuum of Care while also limiting room for error.
7. What type of screening tools and outcome measures will you use to assist in linkage to mental health and/or substance use treatment? Please be specific in your examples, i.e. We use the Screening, Brief Intervention and Referral to Treatment (SBIRT) Tool, etc.
City Net does not currently have a standard assessment tool for its case managers to use while engaging with clients and potential clients on the streets. It has used the VI-SPDAT in the past but is open to utilizing other screening tools and other assessments, including the SBIRT, for its work in connecting clients to the proper services.
10.3. Performance Objectives and Staffing
Performance Objectives
Provide a detailed response to the following questions:
1. Describe how your agency will track and collect outreach and engagement data, including the number of unduplicated individuals engaged, sheltered, housed, and connected to substance use and other supportive services.
City Net leadership will meet with City of Palm Desert staff to discuss the contract’s reporting requirements and data priorities prior to the contract start date. City Net’s data team will set up the contract in HMIS with the data points that the server host is able to track, i.e., the number of unduplicated individuals engaged, sheltered, housed, connected to substance use and other supportive services and creation of a by-name list. If there are data points the City of Palm Desert is interested in, City Net is also able to create internal tracking systems and ArcGIS software to collect these data points.
Year-to-date Data Dashboard updates will be provided to the City of Palm Desert monthly.
2. Describe your agency’s experience with outcome measures focused on homeless services and street outreach. Please include what tools you have used and describe your plan for applying that process to this contract.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 24 Coordination between our Development, Data, Finance, and Program teams will take place at the beginning of the contract, if awarded, to clearly delineate all required documentation and their timelines, expected reporting deadlines and frequency.
The tools we use have been described in detail in other sections in this RFP.
All the contracts City Net has with other CoC entities have reporting requirements, by which we abide, aiming to exceed all stated expectations and benchmarks. It is through our commitment to excellence that we are able to renew our contracts with these entities serially/annually.
Staffing
Provide a detailed response to the following questions.
1. Describe the number and type of staff that will be allocated to this program.
Direct Service FTEs (2.25)
Regional Program Director (0.05 FTE): Senior-level staff responsible for overall project compliance with management, operations, and public safety standards.
Program Supervisor (0.1 FTE): Responsible to direct all street outreach and engagement, case management and housing navigation activities, staff management/ supervision, and project coordination. The Program Supervisor will also engage in direct services as needed in these categories to assure that all programmatic goals and objectives are met within the operational framework of the project.
Case Manager (1.0 FTE): Staff responsible for street outreach and engagement, case management, and housing navigation.
Lead Case Manager (1.0 FTE): Staff responsible for street outreach and engagement, case management, and housing navigation, who has demonstrated leadership capabilities, and proficiency and experience in homeless services.
Data Analyst (0.1 FTE): Staff responsible for data collection, completing data entry, monitoring and reviewing data quality, completing data analysis, reporting to HMIS, training staff on using HMIS, and implementing and complying with HMIS requirements.
Indirect Service FTEs (0.28): Executive Leadership, Finance, HR, Operations, and Community Engagement
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 25 2. Describe how you will recruit, hire, train, and supervise staff to provide the services described in this RFP. What is your agency's process for recruiting, training, and retaining multilingual/multicultural staff?
City Net is an equal opportunity employer. A copy of its applicable Equal Opportunity and Affirmative Action Policy will be available in the Employee Handbook and through the Human Resources Department of the Administrative Offices.
Screening Procedure
In general, candidates follow all steps below starting at step 0 or 1.
0. Pre-application sourcing/proactive recruitment
Position openings will be posted on City Net’s Careers webpage. We use the Gravity App to encourage our staff to share our job postings with great candidates in their networks. We also offer a Referral Incentive for employees who refer a candidate who successfully completes their 60-Day Introductory Period. Aside from employee referrals, our Talent Acquisition Partner finds and proactively contacts potential candidates through LinkedIn, Facebook, Google, AI SmartSourcing, and other sources.
1. Initial Review
All candidates are required to complete an initial pre-screening questionnaire with questions specific to the role for which they are applying, and to submit a current resume. Our Recruiters review—with human eyes—all candidates’ Resumes, Cover Letters (if applicable), Screening Questions, and any jobspecific Assessments to determine whether each application meets the minimum qualifications for the position sought. We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
2. Phone Interview
A Recruiter conducts a short phone interview with matching candidates (10-25 minutes, depending on the position). Successful candidates’ files are sent to the hiring team, who will decide whether to move forward. We inform candidates of the hiring supervisor’s decision, regardless of the outcome.
3. Pre-Employment Information Gathering & Skills Tests
Successful candidates will be sent an information-gathering form to complete which includes professional reference information, specific hours of availability, etc. Most positions also require special skills tests such as online calendars, case note writing, proofreading, etc.
4. In-Person/Video Interview
The hiring supervisor invites successful candidates to an initial in-person or video interview (depending on the position). Candidates who pass this interview move on to an Observational or Panel interview.
5. Observational Interview (for client-facing positions) or Panel Interview (back-office support staff positions)
Client-facing positions: The hiring supervisor schedules an interview in the field or shelter so that the candidate can observe the position’s pace, population, and environment to ensure that they feel it’s a good fit for them. The interviewer will also observe the candidate’s interactions with our staff and ask additional interview questions.
Back-office positions: The hiring supervisor conducts a panel interview with candidates and appropriate other staff or Board members. This interview may include a live skills observation, such as a screenshare while the candidate completes a set of tasks in Excel.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 26 6. References and Social Media Check
A recruiter contacts the professional references provided on the information gathering form and conducts a web/public Social Media Check.
7. Wage Recommendation
A Human Resources Admin reviews the candidate’s previous experience and education and makes a starting wage recommendation to the hiring manager based on our current Wage Ranges and Education & Experience Criteria.
8. Staffing Change Request
The hiring supervisor submits a request for approval from Finance and Management.
9. Conditional Offer of Employment
Human Resources prepares and sends a conditional offer of employment.
10. Background Check
Once a conditional offer has been accepted, a criminal history record check and Motor Vehicle Report (if applicable for the position) are run.
11. Pre-Hire Documentation
For those who successfully pass our background check requirements, 0ur People Operations Coordinator and HR staff work with candidates to gather necessary documentation prior to the first day of work, such as proof of education, headshots, etc.
12. Onboarding
Day 1 of employment with City Net includes onboarding with our People Operations Coordinator, document signing, introduction to your supervisor and colleagues, and basic training.
13. Orientation & Training
The first 60 to 90 days (two to three months) of employment include general organization-wide as well as job-specific orientation and training with your supervisor, lead(s), and our People Operations Coordinator. Activities are tracked through an individual Planner, trainings through our Learning Management System, and 1:1s and 30-, 60-, and 90-day Reviews through our Performance Management System.
Acceptance Procedure
A completed application packet and staff letter of recommendation will be sent to the head of the Human Resources Department who conducts a thorough background check. Every potential applicant will be screened for active warrants, violent felony convictions, sexual offenses which require registration, and legal ability to work. The applicant must successfully complete all screening requirements before they will be able to begin working directly with clients.
Upon hire, the new employee will sign a job agreement form and will be provided a job description informational sheet for their records. They will also attend a general orientation program led by the Head of the Human Resources Department. This orientation will cover important topics, such as but not limited to, sexual harassment policies, and appropriate interactions with co-workers, volunteers, and clients. Training places a heavy emphasis on appropriate conduct between staff and clients and will be expected to adhere to these practices when interacting with clients. Program Manager and Operations manager will complete a lengthier program-specific orientation process.
It is the policy of the Organization to provide equal employment opportunities without regard to race, color, ancestry, religion, religious creed, sex, gender, national origin, age (40 years of age and older), disability, HIV status, marital status, military or veteran status, sexual orientation, gender identity,
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 27 gender expression, genetic information, medical condition, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity, or age limitations will be adhered to by the Organization where appropriate.
As part of the company's equal employment opportunity policy, the Organization will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into the Organization’s workforce and considered for promotional opportunities.
The objective of the Organization’s Equal Employment Opportunity and Affirmative Action Policy is to improve the Organization’s success by:
● attracting and retaining the best possible employees
● providing a safe, respectful, and flexible work environment ● delivering our services in a safe, respectful, and reasonably flexible way Any employee observing or subjected to unlawful discrimination by another employee, manager, client, agent, vendor, or any third party to the Organization is to promptly and fully report the facts of the incident and the names of the individuals involved to their immediate supervisor. If the employee is uncomfortable discussing the matter with management, if the matter involves management, or if the matter is not resolved, the employee is to immediately notify any Executive Leadership Team member.
All reports will be promptly investigated, and the complainant will be informed of the outcome of the investigation and of any steps that will be taken to address the issue, where applicable. Whenever possible, the confidentiality of the complaint and the anonymity of the complainant will be maintained.
However, there may be instances in which the details of the complaint or identity of the complainant must be disclosed in order to investigate or address the complaint. In those instances, the complainant will be notified before disclosure is made, and the Organization will take all reasonable steps to ensure that the complainant does not suffer any reprisals or retaliation. Management may not harass, intimidate, or otherwise retaliate against employees who have 1) filed a complaint, 2) assisted or participated in an investigation, compliance review, hearing, or any other activity related to the administration of any federal, state, or local law requiring equal employment opportunity, 3) opposed any act or practice made unlawful by any federal, state, or local law requiring equal employment opportunity, and/or 4) exercised any other legal right protected by federal, state, or local law requiring equal employment opportunity.
All employees are required to recognize the Organization’s Equal Employment Opportunity and Affirmative Action policy and to cooperate with its implementation. Violation of this policy may result in disciplinary action, up to and including immediate termination.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 28 The Organization will post any and all required notices and posters in a conspicuous place (available to employees and applicants). Employees with questions about required notices or posters are encouraged to contact the Human Resources.
The Organization has assigned the Human Resources Director to be its Affirmative Action Officer. The Affirmative Action Officer directs and monitors the implementation of personnel procedures pertaining to equal employment opportunity and affirmative action throughout the Organization. Employees with questions about this policy are encouraged to contact the Affirmative Action Officer.
3. Provide concise job descriptions for each position that will be allocated to this program, and include minimum qualifications, education and/or experience, language capabilities, duties and responsibilities.
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 29
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 30
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 31
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 32
4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 | @CityNetSoCal | www.citynet.org 33
1 8/2/23
[email protected]
Category Title/Role Description
Full
Comp
Hrs/
week Wks FTE TOTAL
Client services Regional Program Director Project compliance with management, operations and public safety standards to achieve programmatic outcomes
$52.37 2 52 0.05 $5,446.48
Client services Program Supervisor Direct program activities, staff management/supervision and project coordination.
$44.74 4 52 0.10 $9,305.92
Client services Case Manager I Street outreach and engagement, case management $29.98 40 52 1.00 $62,358.40 Client services Case Manager II Street outreach and engagement, case management $33.76 40 52 1.00 $70,220.80 Client services Data Analyst Data management, reporting to/compliance with HMIS requirements $36.26 4 52 0.10 $7,542.08 Client services Community Engagement Align with stakeholder activities and generate resources for client needs $34.64 2 52 0.05 $3,602.56 Staff support Executive leadership Quality control, problem solving $99.79 1 52 0.03 $5,189.08 Staff support Finance non-exempt Payroll, billing, financial controls $34.36 2 52 0.05 $3,573.44 Staff support Finance exempt Payroll, billing, financial controls $61.50 1 52 0.03 $3,198.00 Staff support HR non-exempt Staff recruiting, hiring, training, disputes $35.57 2 52 0.05 $3,699.28 Staff support HR exempt Staff recruiting, hiring, training, disputes $64.54 1 52 0.03 $3,356.08 Staff support Operations non-exempt Inventory, purchasing, technical support $37.74 1 52 0.03 $1,962.48 Staff support Operations exempt Inventory, purchasing, technical support $46.29 1 52 0.03 $2,407.08
2.53 $181,861.68
Category TOTAL
Transportation/
Officing
$24,000.00
Housing Assistance $12,000.00
$36,000.00
Category TOTAL
Equipment $10,332.30
Materials/Supplies $2,196.75
Materials/Supplies $2,651.25
Materials/Supplies $909.00
Materials/Supplies $1,136.25
$17,225.55
Category TOTAL
De minimis rate for nonfederal entity$23,508.72
$23,508.72
$258,595.95
Operations and Program Expenses
Palm Desert Homeless Street Outreach and Engagement
12-Month Budget
1 team, full-time M-F, with staff support and client services funds Labor
Labor Subtotal:
Client Services
Description
Client/staff transport (1 vehicle), with mobile officing capabilities, vehicle lease, gas, vehicle insurance, maintenance Fees, rental assistance and move-in costs for: rapid rehousing, sober living homes, room and board, rooms for rent, relocations, emergency shelter vouchers, etc. Also fees for documentation, local transportation, work expenses, etc.
Client Services Subtotal:
Description
Phones, computers (hardware and software) and equipment Uniforms, copies, forms, office supplies, equipment, etc.
IT support and client management software licenses
Financial audit
Project TOTAL
Notes: Rates current as of 8/2/23. Second year includes increases in labor, materials and supplies tied to recent local consumer price index. New contracts require 90-day startup time and 20% advance payment. Advance payment will be credited proportionately on each monthly invoice.
Liability Insurance
Operations and Program Expenses Subtotal:
Indirect Costs
Description
Per 2 CFR 200.414-11, de minimis rate established for non-Federal entities who do not have negotiated Indirect Cost Rate. This fee is charged at a rate of 10% to offset expenses incurred by the organization but not billable as direct project expenses.
Indirect subtotal:
Contact
[email protected]
www.linkedin.com/in/jessicaavelar-bruce-431177154 (LinkedIn) Top Skills
Nonprofit Organizations
Philanthropy
Conflict Resolution
Jessica Avelar-Bruce
Chief Program Officer at City Net SoCal
Los Angeles Metropolitan Area
Summary
Experienced Chief Program Officer with a demonstrated history of working in the non-profit organization management industry.
Skilled in Nonprofit Organizations, Case Management, Conflict Resolution, Philanthropy, and Program Development. Strong business development professional graduated from California State University, Fullerton.
Experience
City Net SoCal
5 years 8 months
Chief Program Officer
October 2019 - Present (3 years 5 months)
Anaheim, California, United States
Director of Programs
January 2019 - October 2019 (10 months)
Director of Outreach and Engagement
July 2017 - January 2019 (1 year 7 months)
Colette's Children's Home
Program Supervisor
August 2006 - July 2017 (11 years)
Education
California State University, Fullerton
Bachelor's degree
Contact
www.linkedin.com/in/rosalindachio-46641496 (LinkedIn)
Rosalinda Chio
Director of Programs at City Net Homeless Services
Anaheim, California, United States
Experience
The Salvation Army
Homeless Services Case Manager
City Net Homeless Services
Director of Programs
January 2020 - Present (3 years 2 months)
Education
University of Phoenix
Master's degree, Psychology
Contact
PO Box 90243
Long Beach, CA 90809
562-208-0500 (Mobile)
[email protected]
m
www.linkedin.com/in/bradfieldhouse-b8a933a (LinkedIn)
www.barnabasgroup.org
(Company)
www.kingdomcauses.org
(Company)
Brad Fieldhouse
President at Bedrock Creek
Long Beach, California, United States
Experience
Bedrock Creek
President
June 2013 - Present (9 years 9 months)
City Net
Executive Director
January 2012 - Present (11 years 2 months)
Barnabas Los Angeles
Managing Partner
March 2008 - Present (15 years)
"Connecting Marketplace leaders with Ministry Opportunities" Kingdom Causes
Executive Director
January 2005 - January 2012 (7 years 1 month)
Education
Bakke Graduate University
Dmin, Transformational Leadership for the Global City · (2007 - 2011) Fuller Theological Seminary
MDiv, Theology · (1995 - 2001)
California State University, Long Beach
BS Biology, Physiology · (1990 - 1994)
Valley Christian HS
Contract No. ___________
1 Revised 07-2023
BBK 72500.00001\32374915.1
CITY OF PALM DESERT
PROFESSIONAL SERVICES AGREEMENT
1. Parties and Date. This Agreement is made and entered into this 28th day of September, by and between the City of Palm Desert, a municipal corporation organized under the laws of the State of California with its principal place of business at 73-510 Fred Waring Drive, Palm Desert, California 92260-2578 (“City”) and Kingdom Causes, DBA City Net, a Nonprofit with its principal place of business at 4508 Atlantic Avenue, Suite 292, Long Beach, CA 90807 ("Vendor"). The City and Vendor are sometimes individually referred to herein as "Party" and collectively as "Parties."
2. Recitals.
2.1 Project.
The City is a public agency of the State of California and is in need of professional services for the following project:
Homeless Outreach and Engagement Services Project
(hereinafter referred to as “the Project”).
2.2 Consultant.
Consultant desires to perform and assume responsibility for the provision of certain professional services required by the City on the terms and conditions set forth in this Agreement.
Consultant is duly licensed and has the necessary qualifications to provide such services.
3. Terms.
3.1 Scope of Services and Term.
3.1.1 General Scope of Services. City Net promises and agrees to furnish to the City all labor, materials, tools, equipment, services, and incidental and customary work necessary to fully and adequately supply the services necessary for the Project ("Services"). The Services are more particularly described in Exhibit "A" attached hereto and incorporated herein by reference. All Services shall be subject to, and performed in accordance with, this Agreement, the exhibits attached hereto and incorporated herein by reference, and all applicable local, state and federal laws, rules and regulations. Additionally, Consultant shall comply with all Federal requirements applicable to the Services as set forth in Exhibit “A-I” and attached hereto and incorporated herein by reference (“Federal Requirements”). With respect to any conflict between such Federal Requirements and the terms of this Agreement and/or the provisions of state law, the more stringent requirement shall control.
3.1.2 Term. The term of this Agreement shall be from October 1, 2023, to June 30, 2024, unless earlier terminated as provided herein. The City shall have the unilateral option, at its sole discretion, to renew this Agreement automatically for no more than two additional one-year terms. Contractor shall complete the Services within the term of this Agreement and shall meet any other established schedules and deadlines.
3.2 Responsibilities of Consultant.
3.2.1 Independent Contractor; Control and Payment of Subordinates.
The Services shall be performed by Consultant or under its supervision. Consultant will determine the means, methods, and details of performing the Services subject to the requirements of this Agreement. City retains Consultant on an independent contractor basis and not as an employee.
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Any personnel performing the Services shall not be employees of City and shall at all times be under Consultant's exclusive direction and control. Neither City, or any of its officials, officers, directors, employees, or agents shall have control over the conduct of Consultant or any of Consultants officers, employees or agents, except as set forth in this Agreement. Consultant shall pay all wages, salaries, and other amounts due such personnel in connection with their performance of Services under this Agreement and as required by law. Consultant shall be responsible for all reports and obligations respecting such additional personnel, including, but not limited to: social security taxes, income tax withholding, unemployment insurance, disability insurance, and workers' compensation insurance.
3.2.2 Schedule of Services. Consultant shall perform the Services in a prompt and timely manner in accordance with the Schedule of Services set forth in Exhibit "B" attached hereto and incorporated herein by reference. Consultant represents that it has the professional and technical personnel required to perform the Services expeditiously. Upon request of City, Consultant shall provide a more detailed schedule of anticipated performance to meet the Schedule of Services.
3.2.3 Conformance to Applicable Requirements. All work prepared by Consultant shall be subject to the approval of City.
3.2.4 Substitution of Key Personnel. Consultant has represented to City that certain key personnel will perform and coordinate the Services. Should one or more of such personnel become unavailable, Consultant may substitute other personnel of at least equal competence upon written approval of City. In the event that City and Consultant cannot agree as to the substitution of key personnel, City shall be entitled to terminate this Agreement for cause.
The key personnel for performance of this Agreement are as follows: Jessica Avelar-Bruce, Chief Program Officer.
3.2.5 City's Representative. The City hereby designates Jason Austin, Social Services Coordinator, or his/her designee, to act as its representative in all matters pertaining to the administration and performance of this Agreement ("City's Representative").
City's Representative shall have the power to act on behalf of the City for review and approval of all products submitted by Consultant but not the authority to enlarge the scope of Services or change the total compensation due to Consultant under this Agreement. The City Manager shall be authorized to act on City's behalf and to execute all necessary documents which enlarge the scope of services or change the Consultant's total compensation subject to the provisions contained in Section 3.3 of this Agreement. Consultant shall not accept direction or orders from any person other than the City Manager, City's Representative or his/her designee.
3.2.6 Consultant's Representative. Consultant hereby designates Jessica Avelar-Bruce, Chief Program Officer or his/her designee, to act as its representative for the performance of this Agreement ("Consultant's Representative"). Consultant's Representative shall have full authority to represent and act on behalf of the Consultant for all purposes under this Agreement. The Consultant's Representative shall supervise and direct the Services, using his/her best skill and attention, and shall be responsible for all means, methods, techniques, sequences, and procedures and for the satisfactory coordination of all portions of the Services under this Agreement.
3.2.7 Coordination of Services. Consultant agrees to work closely with City staff in the performance of Services and shall be available to City's staff, consultants, and other staff at all reasonable times.
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3.2.8 Standard of Care; Performance of Employees. Consultant shall perform all Services under this Agreement in a skillful and competent manner, consistent with the standards generally recognized as being employed by professionals in the same discipline in the State of California. Consultant represents and maintains that it is skilled in the professional calling necessary to perform the Services. Consultant warrants that all employees and subconsultants shall have sufficient skill and experience to perform the Services assigned to them. Consultant represents that it, its employees and subconsultants have all licenses, permits, qualifications and approvals of whatever nature that are legally required to perform the Services, and that such licenses and approvals shall be maintained throughout the term of this Agreement. Consultant shall perform, at its own cost and expense and without reimbursement from the City, any services necessary to correct errors or omissions which are caused by the Consultant's failure to comply with the standard of care provided herein. Any employee of the Consultant or its sub-consultants who is determined by the City to be uncooperative, incompetent, a threat to the adequate or timely completion of the Project, a threat to the safety of persons or property, or any employee who fails or refuses to perform the Services in a manner acceptable to the City, shall be promptly removed from the Project by the Consultant and shall not be re-employed to perform any of the Services or to work on the Project.
3.2.9 Period of Performance. Consultant shall perform and complete all Services under this Agreement within the term set forth in Section 3.1.2 above (“Performance Time”). Consultant shall also perform the Services in strict accordance with any completion schedule or Project milestones described in Exhibits “A” or “B” attached hereto, or which may be separately agreed upon in writing by the City and Consultant (“Performance Milestones”).
Consultant agrees that if the Services are not completed within the aforementioned Performance Time and/or pursuant to any such Performance Milestones developed pursuant to provisions of this Agreement, it is understood, acknowledged and agreed that the City will suffer damage.
Neither City nor Consultant shall be considered in default of this Agreement for delays in performance caused by circumstances beyond the reasonable control of the non-performing Party. For purposes of this Agreement, such circumstances include a Force Majeure Event. A Force Majeure Event shall mean an event that materially affects a Party’s performance and is one or more of the following: (1) Acts of God or other natural disasters; (2) terrorism or other acts of a public enemy; (3) orders of governmental authorities (including, without limitation, unreasonable and unforeseeable delay in the issuance of permits or approvals by governmental authorities that are required for the services); (4) strikes and other organized labor action occurring at the site and the effects thereof on the services, only to the extent such strikes and other organized labor action are beyond the control of Consultant and its subcontractors, and to the extent the effects thereof cannot be avoided by use of replacement workers; and (5) pandemics, epidemics or quarantine restrictions. For purposes of this section, “orders of governmental authorities,” includes ordinances, emergency proclamations and orders, rules to protect the public health, welfare and safety, and other actions of a public agency applicable to the services and Agreement.
Should a Force Majeure Event occur, the non-performing Party shall, within a reasonable time of being prevented from performing, give written notice to the other Party describing the circumstances preventing continued performance and the efforts being made to resume performance of this Agreement. Force Majeure Events and/or delays, regardless of the Party responsible for the delay, shall not entitle Consultant to any additional compensation.
Notwithstanding the foregoing in this section, the City may still terminate this Agreement in accordance with the termination provisions of this Agreement.
3.2.10 Laws and Regulations; Employee/Labor Certification. Consultant shall keep itself fully informed of and in compliance with all local, state and federal laws, rules and
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regulations in any manner affecting the performance of the Project or the Services and shall give all notices required by law. Consultant shall be liable for all violations of such laws and regulations in connection with the Services and this Agreement. All violations of such laws and regulations shall be grounds for the City to terminate the Agreement for cause.
3.2.10.1 Employment Eligibility; Consultant. Consultant certifies that it fully complies with all requirements and restrictions of state and federal law respecting the employment of undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time to time and shall require all subconsultants and sub-subconsultants to comply with the same. Consultant certifies that it has not committed a violation of any such law within the five (5) years immediately preceding the date of execution of this Agreement and shall not violate any such law at any time during the term of the Agreement.
3.2.10.2 Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer, and it shall not discriminate against any subconsultant, employee or applicant for employment because of race, religion, color, national origin, physical disability, ancestry, sex, age, marital status, gender, gender identity, gender expression, sexual orientation, reproductive health decision making, veteran or military status, or any other consideration made unlawful by federal, state, or local laws. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. Consultant shall also comply with all relevant provisions of City's Minority Business Enterprise program, Affirmative Action Plan or other related programs or guidelines currently in effect or hereinafter enacted.
3.2.10.3 Safety. Consultant shall execute and maintain its work so as to avoid injury or damage to any person or property. In carrying out its Services, the Consultant shall at all times be in compliance with all applicable local, state and federal laws, rules and regulations, and shall exercise all necessary precautions for the safety of employees appropriate to the nature of the work and the conditions under which the work is to be performed.
3.2.11 Insurance.
3.2.11.1 Minimum Requirements. Without limiting Consultant’s indemnification of City, and prior to commencement of the Services, Consultant shall obtain, provide, and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form that is satisfactory to City. (A) General Liability Insurance. Consultant shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted.
(B) Automobile Liability Insurance. Consultant shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Consultant arising out of or in connection with Work to be performed under this Agreement, including coverage for any owned, hired, nonowned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident. The City’s Risk Manger may modify this requirement if it is determined that Consultant will not be utilizing a vehicle in the performance of his/her duties under this Agreement.
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(C) Professional Liability (Errors & Omissions) Insurance.
Consultant shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $1,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Consultant agrees to maintain continuous coverage through a period no less than three years after completion of the Services required by this Agreement. (D) Workers’ Compensation Insurance. Consultant shall
maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000). Consultant shall submit to City, along with the certificate of insurance, a Waiver of Subrogation endorsement in favor of the City, its officers, agents, employees, volunteers, and representatives.
(E) Umbrella or Excess Liability Insurance. Consultant may opt to utilize umbrella or excess liability insurance in meeting insurance requirements. In such circumstances, Consultant shall obtain and maintain an umbrella or excess liability insurance policy with limits that will provide bodily injury, personal injury and property damage liability coverage at least as broad as the primary coverages set forth above, including commercial general liability and employer’s liability. Such policy or policies shall include the following terms and conditions:
(1) A drop-down feature requiring the policy to respond if any primary insurance that would otherwise have
applied proves to be uncollectible in whole or in part for any reason;
(2) Pay on behalf of wording as opposed to reimbursement; (3) Concurrency of effective dates with primary policies; and (4) Policies shall “follow form” to the underlying primary policies.
(5) Insureds under primary policies shall also be insureds under the umbrella or excess policies.
(F) Fidelity Coverage. Consultant shall provide evidence of fidelity coverage on a blanket fidelity bond or other acceptable form. Limits shall be no less than $1,000,000 per occurrence.
(G) Cyber Liability Insurance. Consultant shall procure and maintain Cyber Liability insurance with limits of $1,000,000 per occurrence/loss, which shall include the following coverage:
(1) Liability arising from the theft, dissemination and/or use of confidential or personally identifiable information; including credit monitoring and regulatory fines arising from such theft, dissemination, or use of the confidential information.
(2) Network security liability arising from the unauthorized use of, access to, or tampering with computer systems.
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(3) Liability arising from the failure of technology products (software) required under the contract for Consultant to properly perform the services intended.
(4) Electronic Media Liability arising from personal injury, plagiarism or misappropriation of ideas, domain name
infringement or improper deep-linking or framing, and
infringement or violation of intellectual property rights. (5) Liability arising from the failure to render professional services
If coverage is maintained on a claims-made basis, Consultant shall maintain such coverage for an additional period of three (3) years following termination of the Agreement.
3.2.11.2 Other Provisions or Requirements.
(A) Proof of Insurance. Consultant shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers’ compensation. Insurance certificates and endorsements must be approved by City’s Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time.
(B) Duration of Coverage. Consultant shall procure and
maintain for the duration of the Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Services hereunder by Consultant, his/her agents, representatives, employees or subconsultants. (C) Primary/Non-Contributing. Coverage provided by
Consultant shall be primary and any insurance or self-insurance procured or maintained by City shall not be required to contribute with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of City before the City’s own insurance or selfinsurance shall be called upon to protect it as a named insured. (D) City’s Rights of Enforcement. In the event any policy of insurance required under this Agreement does not comply with these specifications, or is canceled and not replaced, City has the right, but not the duty, to obtain the insurance it deems necessary, and any premium paid by City will be promptly reimbursed by Consultant, or City will withhold amounts sufficient to pay premium from Consultant payments. In the alternative, City may terminate this Agreement.
(E) Acceptable Insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance or is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders’ Rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best’s Key Rating Guide, unless otherwise approved by the City’s Risk Manager.
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(F) Waiver of Subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against the City, its elected or appointed officers, agents, officials, employees, volunteers, and representatives or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against the City, its elected or appointed officers, agents, officials, employees, volunteers and representatives and shall require similar written express waivers and insurance clauses from each of its subconsultants.
(G) Enforcement of Contract Provisions (non estoppel).
Consultant acknowledges and agrees that any actual or alleged failure on the part of the City to inform Consultant of non-compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder.
(H) Requirements Not Limiting. Requirements of specific coverage features or limits contained in this Section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance.
Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. If the Consultant maintains higher limits than the minimums shown above, the City requires and shall be entitled to coverage for the higher limits maintained by the Consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City. (I) Notice of Cancellation. Consultant agrees to oblige its insurance agent or broker and insurers to provide City with a thirty (30) day notice of cancellation (except for nonpayment for which a ten (10) day notice is required) or nonrenewal of coverage for each required coverage.
(J) Additional Insured Status. General liability, automobile liability, and if applicable, pollution liability and cyber liability, policies shall provide or be endorsed to provide that the City and its officers, officials, employees, agents, volunteers and representatives shall be additional insureds with regard to liability and defense of suits or claims arising out of the performance of the Agreement, under such policies. This provision shall also apply to any excess/umbrella liability policies.
(K) Prohibition of Undisclosed Coverage Limitations. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing.
(L) Separation of Insureds. A severability of interests provision must apply for all additional insureds ensuring that Consultant’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the insurer’s limits of liability. The policy(ies) shall not contain any cross-liability exclusions. (M) Pass Through Clause. Consultant agrees to ensure that its subconsultants, subcontractors, and any other party involved with the Project who is brought onto or involved in the Project by Consultant, provide the same minimum insurance coverage and endorsements required of Consultant. Consultant agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Consultant agrees that upon request, all agreements with
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subconsultants, subcontractors, and others engaged in the Project will be submitted to City for review.
(N) City’s Right to Revise Specifications. The City and the City’s Risk Manager reserve the right at any time during the term of the Agreement to change the amounts and types of insurance required by giving the Consultant ninety (90) days advance written notice of such change. If such change results in additional cost to the Consultant, the City and Consultant may renegotiate Consultant’s compensation. If the City reduces the insurance requirements, the change shall go into effect immediately and require no advanced written notice. (O) Self-Insured Retentions. Any self-insured retentions must be declared to and approved by City. City reserves the right to require that self-insured retentions be eliminated, lowered, or replaced by a deductible. Self-insurance will not be considered to comply with these specifications unless approved by City. (P) Timely Notice of Claims. Consultant shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Consultant’s performance under this Agreement, and that involve or may involve coverage under any of the required liability policies.
(Q) Additional Insurance. Consultant shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the Services.
3.2.12 Water Quality Management and Compliance. Consultant shall keep itself and all subcontractors, staff, and employees fully informed of and in compliance with all local, state and federal laws, rules and regulations that may impact, or be implicated by the performance of the Services including, without limitation, all applicable provisions of the City’s ordinances regulating water quality and storm water; the Federal Water Pollution Control Act (33 U.S.C. § 1251, et seq.); the California Porter-Cologne Water Quality Control Act (Water Code § 13000 et seq.); and any and all regulations, policies, or permits issued pursuant to any such authority.
Consultant must comply with the lawful requirements of the City, and any other municipality, drainage district, or other local agency with jurisdiction over the location where the Services are to be conducted, regulating water quality and storm water discharges. Failure to comply with laws, regulations, and ordinances listed in this Section is a violation of federal and state law. Consultant warrants that all employees and subcontractors shall have sufficient skill and experience to perform the work assigned to them without impacting water quality in violation of the laws, regulations, and policies of this Section.
3.3 Fees and Payments.
3.3.1 Compensation. Contractor shall receive compensation, including authorized reimbursements, for all Services rendered under this Agreement at the rates set forth in Exhibit “C” attached hereto and incorporated herein by reference. The total compensation shall not exceed TWO HUNDRED FIFTY THOUSAND EIGHT HUNDRED THIRTY ONE DOLLARS AND THIRTEEN CENTS annually ($250,831.13) without written approval of the City Council or City Manager, as applicable.
3.3.2 Payment of Compensation. Consultant shall submit to City monthly invoices which provide a detailed description of the Services and hours rendered by Consultant.
City shall, within 30 days of receiving such invoice, review the invoice and pay all non-disputed and approved charges. If the City disputes any of Consultant's fees, the City shall give written
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notice to Consultant within thirty (30) days of receipt of an invoice of any disputed fees set forth therein. Consultant shall submit its final invoice to City within thirty (30) days from the last date of provided Services or termination of this Agreement and failure by the Consultant to submit a timely invoice may constitute a waiver of its right to final payment. Payment shall not constitute acceptance of any Services completed by Consultant. The making of final payment shall not constitute a waiver of any claims by the City for any reason whatsoever.
3.3.3 Reimbursement for Expenses. Consultant shall not be reimbursed for any expenses unless authorized in writing by City or included in Exhibit "C" of this Agreement.
3.3.4 Extra Work. At any time during the term of this Agreement, City may request that Consultant perform Extra Work. As used herein, "Extra Work" means any work which is determined by City to be necessary for the proper completion of the Project, but which the Parties did not reasonably anticipate would be necessary at the execution of this Agreement.
Consultant shall not perform, nor be compensated for, Extra Work without written authorization from the City.
3.4 Labor Code Requirements.
3.4.1 Prevailing Wages. Consultant is aware of the requirements of California Labor Code Section 1720, et seq., and 1770, et seq., as well as California Code of Regulations, Title 8, Section 16000, et seq., ("Prevailing Wage Laws"), which require the payment of prevailing wage rates and the performance of other requirements on "public works" and "maintenance" projects. If the Services are being performed as part of an applicable "public works" or "maintenance" project, as defined by the Prevailing Wage Laws, Consultant agrees to fully comply with such Prevailing Wage Laws. City shall provide Consultant with a copy of the prevailing rates of per diem wages in effect at the commencement of this Agreement. Consultant shall make copies of the prevailing rates of per diem wages for each craft, classification or type of worker needed to execute the Services available to interested parties upon request and shall post copies at the Consultant's principal place of business and at the project site. It is the intent of the parties to effectuate the requirements of sections 1771, 1774, 1775, 1776, 1777.5, 1813, and 1815 of the Labor Code within this Agreement, and Consultant shall therefore comply with such Labor Code sections to the fullest extent required by law. Consultant shall defend, indemnify, and hold the City, its officials, officers, employees, agents, volunteers and representatives, free and harmless from any claim or liability arising out of any failure or alleged failure to comply with the Prevailing Wage Laws.
3.4.2 Reserved
3.4.3 Labor Certification. By its signature hereunder, Consultant certifies that it is aware of the provisions of Section 3700 of the California Labor Code which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions of that Code and agrees to comply with such provisions before commencing the performance of the Services.
3.5 Accounting Records.
3.5.1 Maintenance and Inspection. Consultant shall maintain complete and accurate records with respect to all costs and expenses incurred under this Agreement. All such records shall be clearly identifiable. Consultant shall allow a representative of City during normal business hours to examine, audit, and make transcripts or copies of such records and any other documents created pursuant to this Agreement. Consultant shall allow inspection of all work, data,
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documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement.
3.6 General Provisions.
3.6.1 Termination of Agreement.
3.6.1.1 Grounds for Termination. City may, by written notice to Consultant, terminate the whole or any part of this Agreement at any time and without cause by giving written notice to Consultant of such termination, and specifying the effective date thereof, at least seven (7) days before the effective date of such termination. Upon termination, Consultant shall be compensated only for those Services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation. Consultant may not terminate this Agreement except for cause. The rights and remedies of the City provided in this section shall not be exclusive and are in addition to any other rights and remedies provided by law, equity or under this Agreement.
3.6.1.2 Effect of Termination. If this Agreement is terminated as provided herein, City may require Consultant to provide all finished or unfinished Documents and Data and other information of any kind prepared by Consultant in connection with the performance of Services under this Agreement. Consultant shall be required to provide such document and other information within fifteen (15) days of the request.
3.6.1.3 Early Termination. Notwithstanding any provision herein to the contrary, if for any fiscal year of this Agreement the City Council fails to appropriate or allocate funds for future payment under the Agreement after exercising reasonable efforts to do so, the City may upon seven (7) days’ written notice, order work on the Project to cease. Upon termination, Consultant shall be compensated only for those Services which have been adequately rendered to City, and Consultant shall be entitled to no further compensation.
3.6.1.4 Additional Services. In the event this Agreement is terminated in whole or in part as provided herein, City may procure, upon such terms and in such manner as it may determine appropriate, services similar to those terminated.
3.6.2 Delivery of Notices. All notices permitted or required under this Agreement shall be given to the respective parties at the following address, or at such other address as the respective parties may provide in writing for this purpose:
Consultant: Kingdom Causes Dba City Net
4508 Atlantic Avenue
Suite 292
Long Beach, CA 90802
ATTN: Brad Fieldhouse, Executive Director
City: City of Palm Desert
73-510 Fred Waring Drive
Palm Desert, CA 92260-2578
ATTN: Jason Austin, Social Services Coordinator
Such notice shall be deemed made when personally delivered or when mailed, forty-eight (48)
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hours after deposit in the U.S. Mail, first class postage prepaid and addressed to the party at its applicable address. Actual notice shall be deemed adequate notice on the date actual notice occurred, regardless of the method of service.
3.6.3 Ownership of Materials and Confidentiality.
3.6.3.1 Documents & Data; Licensing of Intellectual Property. This Agreement creates a non-exclusive and perpetual license for City to copy, use, modify, reuse, or sublicense any and all copyrights, designs, and other intellectual property embodied in plans, specifications, studies, drawings, estimates, and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, physical drawings or data magnetically or otherwise recorded on computer diskettes, which are prepared or caused to be prepared by Consultant under this Agreement ("Documents & Data"). All Documents & Data shall be and remain the property of City and shall not be used in whole or in substantial part by Consultant on other projects without the City’s express written permission. Within thirty (30) days following the completion, suspension, abandonment or termination of this Agreement, Consultant shall provide to City reproducible copies of all Documents & Data, in a form and amount required by City. City reserves the right to select the method of document reproduction and to establish where the reproduction will be accomplished. The reproduction expense shall be borne by City at the actual cost of duplication. In the event of a dispute regarding the amount of compensation to which the Consultant is entitled under the termination provisions of this Agreement, Consultant shall provide all Documents & Data to City upon payment of the undisputed amount. Consultant shall have no right to retain or fail to provide to City any such documents pending resolution of the dispute. In addition, Consultant shall retain copies of all Documents & Data on file for a minimum of fifteen (15) years following completion of the Project and shall make copies available to City upon the payment of actual reasonable duplication costs. Before destroying the Documents & Data following this retention period, Consultant shall make a reasonable effort to notify City and provide City with the opportunity to obtain the documents.
3.6.3.2 Subconsultants. Consultant shall require all subconsultants to agree in writing that City is granted a non-exclusive and perpetual license for any Documents & Data the subconsultant prepares under this Agreement. Consultant represents and warrants that Consultant has the legal right to license any and all Documents & Data. Consultant makes no such representation and warranty in regard to Documents & Data which were prepared by professionals other than Consultant or its subconsultants, or those provided to Consultant by the City.
3.6.3.3 Right to Use. City shall not be limited in any way in its use or reuse of the Documents and Data or any part of them at any time for purposes of this Project or another project, provided that any such use not within the purposes intended by this Agreement or on a project other than this Project without employing the services of Consultant shall be at City’s sole risk. If City uses or reuses the Documents & Data on any project other than this Project, it shall remove the Consultant’s seal from the Documents & Data and indemnify and hold harmless Consultant and its officers, directors, agents, and employees from claims arising out of the negligent use or re-use of the Documents & Data on such other project. Consultant shall be responsible and liable for its Documents & Data, pursuant to the terms of this Agreement, only with respect to the condition of the Documents & Data at the time they are provided to the City upon completion, suspension, abandonment, or termination. Consultant shall not be responsible or liable for any revisions to the Documents & Data made by any party other than Consultant, a party for whom the Consultant is legally responsible or liable, or anyone approved by the Consultant.
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3.6.3.4 Indemnification – Documents and Data. Consultant shall defend, indemnify and hold the City, its directors, officials, officers, employees, volunteers, agents and representatives free and harmless, pursuant to the indemnification provisions of this Agreement, for any alleged infringement of any patent, copyright, trade secret, trade name, trademark, or any other proprietary right of any person or entity in consequence of the use on the Project by City of the Documents & Data, including any method, process, product, or concept specified or depicted.
3.6.3.5 Confidentiality. All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other Documents & Data either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential by Consultant. Such materials shall not, without the prior written consent of City, be used by Consultant for any purposes other than the performance of the Services. Nor shall such materials be disclosed to any person or entity not connected with the performance of the Services or the Project. Nothing furnished to Consultant which is otherwise known to Consultant or is generally known, or has become known, to the related industry shall be deemed confidential. Consultant shall not use City's name or insignia, photographs of the Project, or any publicity pertaining to the Services or the Project in any magazine, trade paper, newspaper, television or radio production or other similar medium without the prior written consent of City.
3.6.3.6 Confidential Information. The City shall refrain from releasing Consultant’s proprietary information ("Proprietary Information") unless the City's legal counsel determines that the release of the Proprietary Information is required by the California Public Records Act or other applicable state or federal law, or order of a court of competent jurisdiction, in which case the City shall notify Consultant of its intention to release Proprietary Information. Consultant shall have five (5) working days after receipt of the release notice to give City written notice of Consultant's objection to the City's release of Proprietary Information.
Consultant shall indemnify, defend, and hold harmless the City, and its officers, directors, employees, agents, volunteers and representatives from and against all liability, loss, cost or expense (including attorney’s fees) arising out of a legal action brought to compel the release of Proprietary Information. City shall not release the Proprietary Information after receipt of an objection notice unless either: (1) Consultant fails to fully indemnify, defend (with City's choice of legal counsel), and hold City harmless from any legal action brought to compel such release; and/or (2) a final and non-appealable order by a court of competent jurisdiction requires that City release such information.
3.6.4 Cooperation; Further Acts. The Parties shall fully cooperate with one another and shall take any additional acts or sign any additional documents as may be necessary, appropriate, or convenient to attain the purposes of this Agreement.
3.6.5 [Reserved]
3.6.6 Indemnification.
3.6.6.1 To the fullest extent permitted by law, Consultant shall defend (with counsel of City’s choosing), indemnify and hold the City, its officials, officers, employees, volunteers, agents, and representatives free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining to, or incident to any acts, errors or omissions, or willful misconduct of Consultant, its officials, officers, employees, subconsultants or agents in connection with the performance of the
Contract No. ___________
13 Revised 07-2023
BBK 72500.00001\32374915.1
Consultant’s Services, the Project or this Agreement, including without limitation the payment of all expert witness fees, attorney’s fees and other related costs and expenses except such loss or damage caused by the sole negligence or willful misconduct of the City. Consultant's obligation to indemnify shall survive expiration or termination of this Agreement and shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its officials, officers, employees, agents, volunteers, or representatives.
3.6.6.2 If Consultant’s obligation to defend, indemnify, and/or hold harmless arises out of Consultant’s performance as a “design professional” (as that term is defined under Civil Code section 2782.8), then, and only to the extent required by Civil Code section 2782.8, which is fully incorporated herein, Consultant’s indemnification obligation shall be limited to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant, and, upon Consultant obtaining a final adjudication by a court of competent jurisdiction, Consultant’s liability for such claim, including the cost to defend, shall not exceed the Consultant’s proportionate percentage of fault.
3.6.7 Entire Agreement. This Agreement contains the entire agreement of the Parties with respect to the subject matter hereof, and supersedes all prior negotiations, understandings, or agreements.
3.6.8 Governing Law. This Agreement shall be governed by the laws of the State of California. Venue shall be in Riverside County.
3.6.9 Time of Essence. Time is of the essence for each and every provision of this Agreement.
3.6.10 City's Right to Employ Other Consultants. City reserves right to employ other consultants in connection with this Project.
3.6.11 Successors and Assigns. This Agreement shall be binding on the successors and assigns of the Parties.
3.6.12 Assignment; Subcontracting. Consultant shall not assign, sublet, or transfer this Agreement or any rights under or interest in this Agreement without the written consent of the City, which may be withheld for any reason. Any attempt to so assign or so transfer without such consent shall be void and without legal effect and shall constitute grounds for termination. Consultant shall not subcontract any portion of the Services required by this Agreement, except as expressly stated herein, without prior written approval of City.
Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement.
3.6.13 Construction; References; Captions. Since the Parties or their agents have participated fully in the preparation of this Agreement, the language of this Agreement shall be construed simply, according to its fair meaning, and not strictly for or against any Party. Any term referencing time, days or period for performance shall be deemed calendar days and not workdays. All references to Consultant include all personnel, employees, agents, and subconsultants of Consultant, except as otherwise specified in this Agreement. All references to City include its elected officials, officers, employees, agents, volunteers, and representatives except as otherwise specified in this Agreement. The captions of the various articles and paragraphs are for convenience and ease of reference only, and do not define, limit, augment, or describe the scope, content, or intent of this Agreement.
Contract No. ___________
14 Revised 07-2023
BBK 72500.00001\32374915.1
3.6.14 Amendment; Modification. No supplement, modification, or amendment of this Agreement shall be binding unless executed in writing and signed by both Parties.
3.6.15 Waiver. No waiver of any default shall constitute a waiver of any other default or breach, whether of the same or other covenant or condition. No waiver, benefit, privilege, or service voluntarily given or performed by a Party shall give the other Party any contractual rights by custom, estoppel, or otherwise.
3.6.16 No Third-Party Beneficiaries. There are no intended third-party beneficiaries of any right or obligation assumed by the Parties.
3.6.17 Invalidity; Severability. If any portion of this Agreement is declared invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
3.6.18 Prohibited Interests. Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid, nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no member, officer, or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom.
3.6.19 Authority to Enter Agreement. Consultant has all requisite power and authority to conduct its business and to execute, deliver, and perform the Agreement. Each Party warrants that the individuals who have signed this Agreement have the legal power, right, and authority to make this Agreement and bind each respective Party.
3.6.20 Counterparts. This Agreement may be signed in counterparts, each of which shall constitute an original.
3.6.21 Survival. All rights and obligations hereunder that by their nature are to continue after any expiration or termination of this Agreement, including, but not limited to, the indemnification obligations, shall survive any such expiration or termination. [SIGNATURES ON NEXT PAGE]
Contract No. ___________
15 Revised 07-2023
BBK 72500.00001\32374915.1
SIGNATURE PAGE TO PROFESSIONAL SERVICES AGREEMENT
BY AND BETWEEN THE CITY OF PALM DESERT
AND KINGDOM CAUSES DBA CITY NET
IN WITNESS WHEREOF, each of the Parties has caused this Agreement to be executed on the day and year first above written.
CITY OF PALM DESERT
By:
Todd Hileman
City Manager
Attest:
By:
Anthony Mejia
City Clerk
Approved as to form:
By:
Best Best & Krieger LLP
City Attorney
Brad Fieldhouse
Executive Director
By:
Its:
Printed Name:
QC: _____
Insurance:
_____
Initial Review
_____
Final Approval
Contract No. ___________
Exhibit “A”
Revised 07-2023
BBK 72500.00001\32374915.1
EXHIBIT “A”
SCOPE OF SERVICES
1.CITY NET RESPONSBILITIES
1.1 City Net will assign the following staffing for program operations:
Regional Program Director (0.05 FTE): Senior-level staff responsible for overall project compliance with management, operations, and public safety standards.
Program Supervisor (0.1 FTE): Responsible to direct all street outreach and engagement, case management and housing navigation activities, staff management/ supervision, and project coordination. The Program Supervisor will also engage in direct services as needed in these categories to assure that all programmatic goals and objectives are met within the operational framework of the project.
Case Manager (1.0 FTE): Staff responsible for street outreach and engagement, case management, and housing navigation.
Lead Case Manager (1.0 FTE): Staff responsible for street outreach and engagement, case management, and housing navigation, who has demonstrated leadership capabilities, and proficiency and experience in homeless services.
Data Analyst (0.1 FTE): Staff responsible for data collection, completing data entry, monitoring and reviewing data quality, completing data analysis, reporting to HMIS, training staff on using HMIS, and implementing and complying with HMIS requirements.
1.2 City Net will work directly with City staff, including law enforcement (Sheriff) and code compliance, to provide homeless resource knowledge and experience.
1.3 City Net staff will provide the appropriate electronic equipment, including cel phones that have email functionality.
1.4 City Net staff will work to find alternatives to divert behavioral health consumers to mental health and substance use services and supports including emergency housing, recuperative care services, detox, sober living, recovery residences, outpatient mental health programs, shelter and other mental health services.
1.5 City Net staff will provide alternatives to those who are at-risk of or experiencing homelessness through referral and linkage to other community based mental health, substance use and/or social services and housing resources to support people in treatment and recovery and connect people to care. They will also address the needs of criminal justice-involved persons, pregnant or parenting women and their families, communities of color and vulnerable populations that are disproportionately impacted by substance use disorders through development of shelter, housing and supportive service plans with participants.
1.6 City Net staff will provide alternatives to those individuals experiencing homelessness who are at-risk of mental health involuntary treatment, incarceration or arrest through
Contract No. ___________
Exhibit “A”
Revised 07-2023
BBK 72500.00001\32374915.1
referral and linkage to other community based mental health and/or substance use and/or social services and housing resources.
1.7 City Net staff will provide crisis intervention service planning for individuals with mental health issues.
1.8 City Net will provide alternative service and housing option planning for individuals with substance use related issues.
1.9 City Net will make every effort to complete mental health and substance use screening tools with each individual engaged to assist in providing referral and linkage to appropriate levels of service and treatment; and to reduce barriers to housing by connecting participants to levels of care pursuant to demonstrated levels of impairment.
1.10 City Net will work with Sheriff to support individuals experiencing homelessness linking to shelter, housing and supportive service options as alternatives to incarceration when possible.
1.11 City Net will work with Sheriff, City Code Compliance and other City Departments to provide direct intervention from the perspective of homeless cultural competence training.
1.12 City Net will provide outreach and engagement, case management, housing navigation services to individuals experiencing homelessness in the City of Palm Desert.
City Net will also collect data from all participant interactions and services provided.
1.13 City Net Services are defined below:
• Street Outreach - Provide essential services necessary to reach out to unsheltered homeless people; connect them with emergency shelter, housing, or critical services; and provide urgent, non-facility-based care to unsheltered homeless people who are unwilling or unable to access emergency shelter, housing, or an appropriate health facility. • Case management - assessing housing and service needs, arranging, coordinating, and monitoring the delivery of individualized services to meet the needs of the program participants. Using the coordinated assessment system; conducting the initial evaluation, including verifying and documenting eligibility; counseling; developing, securing, and coordinating services; obtaining Federal, State, and local benefits; monitoring and evaluating program participant progress; providing information and referrals to other providers; and developing an individualized housing and service plan, including planning a path to permanent housing stability
. • Housing navigation - developing housing plans, addressing the barriers identified during the plan, acquiring documentation, and completing forms required for housing.
Work also involves housing search which includes attending property owner meetings, setting appointments, and assisting with paperwork related to housing applications.
Navigation also includes tasks involved with securing housing including inspections, utility startups, and moving into housing.
Contract No. ___________
Exhibit “A”
Revised 07-2023
BBK 72500.00001\32374915.1
• Data Collection - Staff responsible for data collection, completing data entry, monitoring and reviewing data quality, completing data analysis, reporting to HMIS, training staff on using HMIS, and implementing and complying with HMIS requirements. • Engagement Services are activities to locate, identify, and build relationships with unsheltered homeless individuals to offer immediate support, intervention, and connections with homeless assistance programs and/or mainstream social services and other housing programs.
1.14 City Net staff will provide assistance in dealing with calls from the community, from the Sheriff and Code Compliance Departments, and the city involving individuals experiencing homelessness that involve potentially mentally ill or substance using participants. City Net staff will provide assistance and support to children and families who are either at-risk of homelessness or experiencing homelessness who are in need or services or in crisis, and linkage to appropriate community services.
1.15 City Net staff will visit local homeless service and shelter providers and engage individuals experiencing homelessness with connections to the City of Palm Desert.
1.16 City Net staff will work with Sheriff and other City Departments to engage individuals experiencing homelessness where they congregate anywhere in the City to promote linkages to shelter, housing, treatment, employment and any other appropriate supportive service that improve overall quality of life.
1.17 City Net staff will coordinate with County, other cities and community providers to increase access to services for the unhoused population in the City.
1.18 City Net staff will coordinate with County Homeless and Clinical Teams, jail incarceration diversion teams, and programs including mental health and drug courts to intervene and help divert persons into appropriate services and supports, including individuals with substance use issues into substance use treatment services and those experiencing mental health issues.
1.19 City Net staff will actively coordinate with other city departments including parks, libraries, fire department, and emergency services to respond to requests for services or education about homeless related issues. City Net staff will also develop relationships with local businesses, schools, housing managers and other stakeholders to be able to accept referrals as needed.
1.20 City Net will provide monthly data reports on services provided including ARC GIS maps on locations of outreach and engagement services.
1.21 City Net will complete an initial engagement of the city, its’ hotspots and locations where unhoused individuals congregate and a by-name list of those engaged to be used to demonstrate impact and progress.
Contract No. ___________
Exhibit “A”
Revised 07-2023
BBK 72500.00001\32374915.1
1.22 City Net staff will be trained on Narcan administration in cases of emergency in the field.
1.23 City Net staff will assist participants with transportation plans to connect to shelters, medical and behavioral health appointments, housing and employment interviews and other services as needed. This can include direct transportation or provision of bus passes or alternative transportation methods.
1.24 City Net staff will complete assessments and intakes for participants by completing VI-SPDAT assessments and entering information into County HMIS system for housing eligibility and benefit opportunities
1.25 City Net staff will make every effort to link participants to IEHP or other medical benefits, EBT and food access options, SSDI/SSI, General Relief, and any other mainstream relief program they may be eligible for.
1.26 City Net staff will work to promote employment opportunities and/or development of income in an effort to find sustainable housing options when appropriate.
1.26 City Net staff will develop individualized housing stabilization plans with the goal of getting participants off the streets into shelter and housing options.
1.27 City Net staff will promote landlord engagement to advocate for participants matching to rental opportunities in the region.
1.28 City Net staff will assist participants in obtaining necessary documentation for housing including photo identification, birth certificate, social security card, Veteran DD214, Homeless or Chronic Homeless Verification Forms, and any other forms required.
2. CITY RESPONSIBILITIES
2.1 City staff will provide City Net staff general access into the appropriate facilities.
2.2City staff will provide cubicle or equivalent space for City Net staff to complete office work.
2.3City will reimburse City Net for salary and benefit cost incurred for positions.
2.4City will reimburse City Net for program operation costs as defined in the budget and agreement.
2.5 And other duties as agreed upon between parties.
Contract No. ___________
Exhibit “A”
Revised 07-2023
BBK 72500.00001\32374915.1
EXHIBIT "B"
SCHEDULE OF SERVICES
City Net shall provide the Scope of Services as defined under Exhibit ‘A’ through the term of the Agreement as defined in Section 3.1.2.
First Year of Deliverables, Tasks, and Milestones
• 7 – Minimum Number of unduplicated clients who move into permanent housing • 12 – Minimum Number of unduplicated clients who move into a shelter or interim housing • 39 – Minimum Number of unduplicated clients who complete a CES assessment • 380 – Minimum Cumulative annual number of Outreach and Engagement encounters • 39 – Minimum Number of unduplicated individuals who receive case management services
Contract No. ___________
Exhibit “C”
Revised 07-2023
BBK 72500.00001\32374915.1
EXHIBIT "C"
COMPENSATION
Annual costs for this contract are $250.831.13. The first year will be prorated starting on October 1, 2023 through June 30, 2023.
Category Title/Role Description
Full
Comp
Hrs/
week Wks FTE TOTAL
Client services Regional Program
Director
Project compliance with management, operations and public safety standards to achieve programmatic outcomes
$52.37 2 52 0.05 $5,446.48
Client services Program Supervisor Direct program activities, staff management/supervision and project coordination.
$44.74 4 52 0.10 $9,305.92
Client services Case Manager I Street outreach and engagement, case management $29.98 40 52 1.00 $62,358.40 Client services Case Manager II Street outreach and engagement, case management $33.76 40 52 1.00 $70,220.80 Client services Data Analyst Data management, reporting to/compliance with HMIS requirements
$36.26 3 52 0.08 $5,656.56
Client services Community Engagement Align with stakeholder activities and generate resources for client needs
$34.64 2 52 0.05 $3,602.56
Staff support Executive leadership Quality control, problem solving $99.79 1 52 0.03 $5,189.08 Staff support Finance non-exempt Payroll, billing, financial controls $34.36 1 52 0.03 $1,786.72 Staff support Finance exempt Payroll, billing, financial controls $61.50 1 52 0.03 $3,198.00 Staff support HR non-exempt Staff recruiting, hiring, training, disputes $35.57 1 52 0.03 $1,849.64 Staff support HR exempt Staff recruiting, hiring, training, disputes $64.54 1 52 0.03 $3,356.08 Staff support Operations non-exempt Inventory, purchasing, technical support $37.74 1 52 0.03 $1,962.48 Staff support Operations exempt Inventory, purchasing, technical support $46.29 1 52 0.03 $2,407.08
2.45 $176,339.80
Category TOTAL
Transportation/
Officing
$24,000.00
Housing Assistance $12,000.00
Equipment $9,000.00
Materials/Supplies $2,131.50
Materials/Supplies $2,572.50
Materials/Supplies $882.00
Materials/Supplies $1,102.50
$51,688.50
Category TOTAL
De minimis rate for
non-federal entity
$22,802.83
$22,802.83
Project TOTAL $250,831.13
Liability Insurance
Operations and Program Expenses Subtotal:
Indirect Costs
Description
Per 2 CFR 200.414-11, de minimis rate established for non-Federal entities who do not have negotiated Indirect Cost Rate. This fee is charged at a rate of 10% to offset expenses incurred by the organization but not billable as direct project expenses.
Indirect subtotal:
Description
Phones, computers (hardware and software) and equipment Uniforms, copies, forms, office supplies, equipment, etc.
IT support and client management software licenses
Financial audit
Client/staff transport (1 vehicle), with mobile officing capabilities, vehicle lease, gas, vehicle insurance, maintenance Fees, rental assistance and move-in costs for: rapid rehousing, sober living homes, room and board, rooms for rent, relocations, emergency shelter vouchers, etc. Also fees for documentation, local transportation, work expenses, etc.
Operations and Program Expenses
Palm Desert Homeless Street Outreach and Engagement
12-Month Budget
1 team, full-time M-F, with staff support and client services funds Labor
Labor Subtotal:
1 8/24/2023
City Homeless Outreach and
Engagement Services
JASON AUSTIN, MA, LMFT
SOCIAL SERVICES COORDINATOR
Homeless Services
Background
The City has previously
contracted with the
County for Street
Outreach Services
starting in July 2019.
At the July 2023 City
Homeless Task Force
Meeting, the Committee
approved releasing an
RFP for Outreach Services
as part of their annual
work plan.
The RFP Process was held
from July to August 2023
resulting in City Net being
selected to move
forward as the City’s new
Street Outreach Provider.
Opioid Settlement
Funding will be used to
fund this program. This
includes screening for
and linkage to substance
use and mental health
services as part of this
new service model.
2
What Does City Net Do?
3 City Net is committed to breaking the cycle of homelessness in Palm Desert by connecting individuals experiencing homelessness to:
➢ Substance Use, Mental Health and Supportive Services
➢ Shelter and Housing Opportunities for increased housing stability They accomplish these connections through:
➢ Outreach (repeated daily street-based contacts to build trust and address immediate needs); and
➢ Engagement (ongoing Case Management to address barriers to services and housing, develop housing and service plans and link to resources.)
City Net
Homeless
Services
Provider
Background
Experience
Philosophy
Staffing
Data Reporting
4
City Homeless Outreach and Engagement Services
Questions?
CITY OF PALM DESERT
CITY MANAGER’S OFFICE
INTEROFFICE MEMORANDUM
Date: September 28, 2023
To: Honorable Mayor and Councilmembers
From: Anthony J. Mejia, City Clerk
Subject: City Council Meeting of September 28, 2023
Below you will find questions received from the Mayor or Councilmembers and answers provided by City staff regarding tonight’s City Council meeting:
ITEM 13a: APPROVAL OF CITY COUNCIL, SUCCESSOR AGENCY, AND HOUSING AUTHORITY
MINUTES
City staff notes a correction will be made to the September 14, 2023, Study Session Minutes to reflect the absence of Councilmember Nestande.
ITEM 13c: APPROVAL OF THE 2023 PALM DESERT GOLF CART PARADE Q1: Is the $25K for Golf Cart parade our contribution to the Chamber via police services or is this in addition to it?
A1: This $25,000 is in addition to the $60,000 sponsorship as the City Council previously approved in-kind police services related to this event. The $25,000 will not be paid to the Chamber of Commerce. It is a budget transfer from one City account to another.
Q2: Will Burrtec have compost bins on site? Will they be available for the vendors? A2: For the Golf Cart Parade, Burrtec will provide cardboard trash and recycle bins as there won’t be many food vendors present. For the City’s 50th Anniversary Celebration (The Party in the Park), the City will ask Burrtec to provide compost containers for food vendors and attendees.
Additionally, beginning in 2024, in accordance with SB 1383, all events taking place in the city with over 2,000 attendees that serve food will be required to work with FIND Food Bank to set up an edible food recovery system. Staff will also work with Burrtec on a plan for collecting non-edible food waste at large scale City-produced events.
09/28/2023 Question & Answer Memo
ITEM 13i: APPROVE THE ADDITION OF IMPROVEMENTS FOR PUBLIC PARKING AND OPEN SPACE TO APN 620-400-625 TO THE CITY’S CAPITAL IMPROVEMENT PROGRAM Q1: What is the reason for the $76K surplus? Have all of the needs been met? Is there any deferred maintenance or costs that may have been overlooked? Can this be used for training, such as professional development seminars to strengthen support to the volunteers and the community?
A1: This fund is restricted to items that supplement direct law enforcement service. Last fiscal year, there was $161,284 carried forward from previous years of unspent revenue. This is on top of the new annual allocation. Our goal has been to expend the previous years’ amounts to reconcile this fund and supply the Sheriff’s department with equipment, tools, and staffing resources. We were able to take care of immediate needs but did not exhaust all the previous year’s grant amounts. Going forward with this plan, we will expend the $76,000 surplus and new allocation on equipment like tactical vests, crime suppression and speed enforcement programs.
ITEM 14a: APPROVE AN AGREEMENT WITH KINGDOM CAUSES DBA CITY NET FOR CITY
HOMELESS OUTREACH AND ENGAGEMENT SERVICES
Q1: In addition to the email, phone, and text communication listed, will City Net have access to the Homelessness Support requests made on the PD App? If so, how soon after the report is made?
A1: Yes, City staff will continue to manage all incoming requests for homeless support coming from our City App, email, and phone; and coordinate responses with City Net. Once they have learned the resource system here in Palm Desert, we will work to integrate them into our service request system.
Q2: What is the success rate of Landlord Engagement? How is success measured? A2: Program staff will assist all clients on a pathway to housing. That can include a variety of options through coordinated entry, income, and landlord engagement to find viable housing options. Landlord engagement is difficult as rental occupancy rates are very high, leaving limited availability throughout the state. The team makes every effort to identify and engage landlords. Success rates will vary depending on region. Success is measured by identifying viable landlords open to renting to our unhoused participants, and successfully connecting them to move-in.
CITY OF PALM DESERT
STAFF REPORT
MEETING DATE: September 28, 2023
PREPARED BY: Joe Barron, Senior Contracts and Grants Analyst REQUEST: HOUSING AND URBAN DEVELOPMENT COMMUNITY DEVELOPMENT BLOCK GRANT – PUBLIC HEARING TO RECEIVE PUBLIC COMMENTS ON FISCAL YEAR 2022/23 COMPREHENSIVE ANNUAL
PERFORMANCE AND EVALUATION REPORT
RECOMMENDATION:
Conduct a public hearing to receive public comments on the City’s Fiscal Year (FY) 2022/23 Comprehensive Annual Performance and Evaluation Report (CAPER).
BACKGROUND/ANALYSIS:
The Community Development Block Grant (CDBG) program, which is administered by the U.S.
Department of Housing and Urban Development (HUD), provides eligible jurisdictions federal funds annually to address the needs of low and moderate people, allow for neighborhood housing improvements and respond to urgent needs.
The City of Palm Desert has completed a draft of its FY2022/23 CAPER and is required to report annually to HUD the accomplishments for the CDBG program. This report reviews the City’s CDBG accomplishments from July 1, 2022, to June 30, 2023, and the expenditures for the Program Year (FY) 2022/23 funding cycle.
Legal Review:
This report has been reviewed by the City Attorney’s office.
FINANCIAL IMPACT:
There is no fiscal impact associated with the conduct of this public hearing.
ATTACHMENT:
Palm Desert CAPER FY2022-23 - Draft
CAPER 1
OMB Control No: 2506-0117 (exp. 09/30/2021)CR-05 - Goals and Outcomes Progress the jurisdiction has made in carrying out its strategic plan and its action plan. 91.520(a)This could be an overview that includes major initiatives and highlights that were proposed and executed throughout the program year. The 2022-2023 Consolidated Annual Performance and Evaluation Report (CAPER) has been prepared to assist residents of the City of Palm Desert (the City) and the U.S. Department of Housing and Urban Development (HUD) in assessing the City’s use of federal grant funds to meet priority housing and community needs identified in the City’s 2018–2022 Consolidated Plan. The CAPER for Program Year 2022-2023 (PY 2022-23) primarily provides an overview of the City's accomplishments from July 1, 2022, through June 30, 2023, utilizing Community Development Block Grant (CDBG) funds. The Consolidated Plan established the following goals:
Provide decent housing: Help homeless persons obtain appropriate housing and assisting those at risk of homelessness; preserving the City’s affordable housing stock; increasing the availability of affordable permanent housing for low- and moderate-income persons without discrimination; increasing the supply of supportive housing. Provide a suitable living environment: Improve the safety and livability of neighborhoods; increasing access to quality facilities and services; and reducing the isolation of income groups within an area through integration of low-income housing opportunities. Expand economic opportunities: Create jobs accessible to low- and moderate-income persons; make down payment and closing cost assistance available for low- and moderate-income persons; promote long-term economic and social viability; empower low-income persons to achieve self-sufficiency.
The PY 2022-23 reporting period is the fifth year of the City’s 2018-2022 Consolidated Plan cycle. The 2022-2023 Annual Action Plan outlined an expenditure plan for the City’s $394,525 CDBG grant allocation. The Action Plan identified activities to be carried out during the reporting period utilizing CDBG funds, including public facility improvements, public service grants, and program administration. Additionally, during the PY 2022-23 reporting period, the City implemented activities to prevent, prepare for, or respond to local impacts of the COVID-19 pandemic. Pursuant to the CARES Act of 2020, HUD allocated the City $851,374 in CDBG-Coronavirus (CDBG-CV) funds in two rounds of funding. HUD requires that 80 percent of CDBG-CV funds be spent in three years and 100 percent spent in six years. Facilitated by CDBG
CAPER 2
OMB Control No: 2506-0117 (exp. 09/30/2021)program regulation waivers, the City enhanced funding for local service providers that assisted lower-income residents at risk of losing housing or utility services due to a COVID-19 related financial impact. Detailed expenditure and accomplishment for CDBG and CDBG-CV funded activities are provided in Attachment 1. Comparison of the proposed versus actual outcomes for each outcome measure submitted with the consolidated plan and explain, if applicable, why progress was not made toward meeting goals and objectives. 91.520(g) Categories, priority levels, funding sources and amounts, outcomes/objectives, goal outcome indicators, units of measure, targets, actual outcomes/outputs, and percentage completed for each of the grantee’s program year goals.
Goal Category Source /
Amount
Indicator Unit of
Measure
Expected – Strategic Plan
Actual – Strategic Plan
Percent Complete
Expected – Program Year
Actual – Program Year
Percent Complete
Enhance public facilities
Non-Housing Community Development
CDBG: $
Public Facility or Infrastructure Activities other than Low/Moderate Income Housing Benefit Persons Assisted
50000 0
0.00%
Enhance public facilities
Non-Housing Community Development
CDBG: $ Other Other 0 0 3 0 0.00%
Increase availability of affordable housing
Affordable Housing
CDBG: $
Direct Financial Assistance to Homebuyers
Households Assisted
5 0
0.00%
CAPER 3
OMB Control No: 2506-0117 (exp. 09/30/2021)
Increase fair housing activities
CDBG: $
Public service activities for Low/Moderate Income Housing Benefit Households Assisted
475 440
92.63%
475 440
92.63%
Increase fair housing activities
CDBG: $ Other Other 1 0 0.00%
Provide support for public service programs
Non-Homeless Special Needs
CDBG: $
Public service activities other than Low/Moderate Income Housing Benefit Persons Assisted
2250 61
2.71%
Provide support for public service programs
Non-Homeless Special Needs
CDBG: $
Public service activities for Low/Moderate Income Housing Benefit Households Assisted
0 0 136 61
44.85%
Support efforts to combat homelessness
Homeless
CDBG: $
Public Facility or Infrastructure Activities for Low/Moderate Income Housing Benefit Households Assisted
0 0 20 0
0.00%
Support efforts to combat homelessness
Homeless
CDBG: $
Homeless Person Overnight Shelter
Persons Assisted
500
0 0.00%
Support efforts to combat homelessness
Homeless
CDBG: $
Homelessness Prevention
Persons Assisted
5000
0 0.00%
CAPER 4
OMB Control No: 2506-0117 (exp. 09/30/2021)
Table 1 - Accomplishments – Program Year & Strategic Plan to Date Assess how the jurisdiction’s use of funds, particularly CDBG, addresses the priorities and specific objectives identified in the plan, giving special attention to the highest priority activities identified. The City focused CDBG and CDBG-CV resources to address priority community needs identified in the Consolidated Plan. HUD-approved program waivers allowed the City to enhance funding to local service providers to assist residents impacted by the COVID-19 pandemic. Progress was exceeded towards meeting goals and objectives. Priority needs addressed during the reporting period include the following:
PY 23 Administration - CDBG Program PY 22 Desert Arc ADA Restroom Improvements Public Facility and Infrastructure projects such as roof replacement and security improvements; ADA restroom improvements; outdoor shelter for people with disabilities – The procurement process has started for this project and is expected to be completed by the end of this next fiscal year.
PY 22 Cahuilla Hills Park ADA Compliance Project (2022) Public Facility and Infrastructure projects such as roof replacement and security improvements; ADA restroom improvements; outdoor shelter for people with disabilities – The procurement process has started for this project and is expected to be completed by the end of
CAPER 5
OMB Control No: 2506-0117 (exp. 09/30/2021)
this next fiscal year.
PY 22 Fair Housing Council of Riverside County – PSG – Completed Fair housing services to address and resolve tenants/landlord issues, address allegations of fair housing law violations.
PY 22 Operation Safe House, Inc – Completed
Public services such as mentoring and educational assistance for disadvantaged high school youth; and case management services for homeless youth
PY 22 Desert Access and Mobility - Completed
Transportation services to the disabled; Additionally, CDBG funding was allocated to undertake park and sidewalk improvements in the Palma Village neighborhood; Procurement has started and this project is ongoing but expected to start making way in the next year.
CAPER 6
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-10 - Racial and Ethnic composition of families assisted Describe the families assisted (including the racial and ethnic status of families assisted).
91.520(a)
CDBG
White 347
Black or African American 40
Asian 5
American Indian or American Native 5
Other Multi- Race 2
Total 399
Hispanic 103
Not Hispanic 296
Table 2 – Table of assistance to racial and ethnic populations by source of funds Narrative
According to the U.S. Census Bureau (2019 American Community Survey 5-Year Estimates), most Palm Desert residents are racially White – 82.5 percent. This same data source reports that 23.5 percent of the City’s population is Hispanic/Latino. Based on the data from Table 2, approximately 83.3 percent of CDBGfunded program participants are White, and a significant number of assisted individuals are Hispanic/Latino (32.9 percent). Additionally, 46.8 percent of program beneficiaries report a household income equal to or less than 30 percent of the County median income (defined by HUD as extremely lowincome). This data indicates that many program beneficiary households may be economically unstable and seek services to help stabilize their financial situation.
Note: By default, Table 2 excludes multi-racial program beneficiaries in IDIS. IDIS also excludes CDBG-CV program beneficiaries.
CAPER 7
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-15 - Resources and Investments 91.520(a)
Identify the resources made available
Source of Funds Source Resources Made
Available
Amount Expended
During Program Year
CDBG public - federal 394,525 106,604
Table 3 - Resources Made Available
Narrative
As shown in Table 3, the City had $394,525 in CDBG funds available for programming during PY 2022-
23. The City utilized $106,604 during the reporting period. Detail regarding CDBG expenditures is found in the CDBG & CDBG-CV Financial Summary Report, Attachments 2. Additionally, $851,374 in CDBG-CV funds were available during the PY 2022-23 reporting period, of which, $36,692 was spent during the year. CDBG-CV expenditures are also detailed in Attachment 2.
Identify the geographic distribution and location of investments Target Area Planned Percentage of
Allocation
Actual Percentage of
Allocation
Narrative Description
Citywide 100 100 Citywide
Table 4 – Identify the geographic distribution and location of investments Narrative
As anticipated, the City used 2021-22 CDBG funding on a citywide basis. CDBG-CV funds were also available on a citywide basis. The City did not receive program income. Attachment 2 (PR26 - CDBG & CDBG-CV Financial Summary Report) provides a detailed summary of CDBG and CDBG-CV expenditures.
CAPER 8
OMB Control No: 2506-0117 (exp. 09/30/2021)
Leveraging
Explain how federal funds leveraged additional resources (private, state and local funds), including a description of how matching requirements were satisfied, as well as how any publicly owned land or property located within the jurisdiction that were used to address the needs identified in the plan.
The City of Palm Desert does not have owned land; however, the Palm Desert Housing Authority owns 15 communities throughout the City that provides 1,100 multi-family and senior housing units of various size and character. To the extent that the Housing Successor Agency has funds available, housing resources will be used to address the housing needs of very low and low-income residents. Additionally, nonprofit partners leveraged CDBG resources with other grant awards and private donations.
CAPER 9
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-20 - Affordable Housing 91.520(b)
Evaluation of the jurisdiction's progress in providing affordable housing, including the number and types of families served, the number of extremely low-income, low-income, moderate-income, and middle-income persons served.
One-Year Goal Actual
Number of Homeless households to be
provided affordable housing units 0 0
Number of Non-Homeless households to be
provided affordable housing units 0 0
Number of Special-Needs households to be
provided affordable housing units 0 0
Total 0 0
Table 5 – Number of Households
One-Year Goal Actual
Number of households supported through
Rental Assistance 0 0
Number of households supported through
The Production of New Units 0 0
Number of households supported through
Rehab of Existing Units 0 0
Number of households supported through
Acquisition of Existing Units 0 0
Total 0 0
Table 6 – Number of Households Supported
Discuss the difference between goals and outcomes and problems encountered in meeting these goals.
The City did not utilize CDBG funds to assist with the development or rehabilitation of housing during the reporting period. The City continued to support various organizations that provide a service to Palm Desert Residents.
CAPER 10
OMB Control No: 2506-0117 (exp. 09/30/2021)
Discuss how these outcomes will impact future annual action plans.
As discussed above, the City did not use CDBG funds for housing activities. Private development and incentives to create affordable housing units within a new development will likely support future housing activity.
Include the number of extremely low-income, low-income, and moderate-income persons served by each activity where information on income by family size is required to determine the eligibility of the activity.
Number of Households Served CDBG Actual HOME Actual
Extremely Low-income 0 0
Low-income 0 0
Moderate-income 0 0
Total 0 0
Table 7 – Number of Households Served
Narrative Information
The City did not utilize CDBG funds to undertake housing activities during PY 2022-23. HARC reports it provided rental assistance to 123 very low-income Palm Desert households.
The City is not a recipient of HOME funds.
CAPER 11
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-25 - Homeless and Other Special Needs 91.220(d, e); 91.320(d, e); 91.520(c) Evaluate the jurisdiction’s progress in meeting its specific objectives for reducing and ending homelessness through:
Reaching out to homeless persons (especially unsheltered persons) and assessing their individual needs
The City is actively involved in multiple activities to address the needs of homeless persons, which include coordination with the Continuum of Care. For example, the City is involved in regional coordination efforts between stakeholders throughout the Coachella Valley and Riverside County. The City has historically funded homelessness services coordinated regionally through the Coachella Valley Association of Governments (CVAG). For years, the City contributed funds to CVAG for the operation of Roy’s Desert Resource Center, which permanently closed in July 2017. Since then, CVAG has allocated its regional financial commitments for other homelessness services. The City recently made another financial commitment in the amount of $100,000 to CVAG to continue their CV Housing First program that focuses on providing housing and services to the regions chronically homeless individuals. A summary of accomplishments is available for reference at City Hall.
The City also operates a homelessness assistance program that includes a homeless resource hotline. The program contracts with the Riverside University Health System to provide a Behavioral Health Specialists in Palm Desert to focus on providing homelessness services. Please note the County of Riverside coordinates the Continuum of Care as well.
Addressing the emergency shelter and transitional housing needs of homeless persons The City of Palm Desert did not utilize CDBG funds in the program year to address the emergency shelter nor the transitional housing needs of homeless persons. The City supported the regional CoC and Emergency Solutions Grant (ESG) funded sub-recipients that provide bridge housing for persons experiencing homelessness.
Helping low-income individuals and families avoid becoming homeless, especially extremely low-income individuals and families and those who are: likely to become homeless after being discharged from publicly funded institutions and systems of care (such as health care facilities, mental health facilities, foster care and other youth facilities, and corrections programs and institutions); and, receiving assistance from public or private agencies that address housing, health, social services, employment, education, or youth needs The City utilized CDBG and CDBG-CV resources to provide food, COVID testing, and other support services for seniors, the disabled, and children. These social safety net services assisted many individuals and households avoid homelessness.
CAPER 12
OMB Control No: 2506-0117 (exp. 09/30/2021)
The Riverside County CoC is responsible for implementing the regional discharge plan – the City supports these efforts. The discharge plan aims to prevent local institutions from releasing individuals into homelessness. Elements of the discharge plan include the following:
• Encourage the use of mainstream resources that are available to homeless individuals. • Provide a comprehensive listing of Riverside County agencies, divisions, and departments that serve homeless persons or that contract with agencies that serve homeless persons, emphasizing assisting chronically homeless persons.
• Educate the community regarding the challenges faced by the homeless, including living with a disability or living with extremely low-income benefits (such as SSI). • Link individuals with disabilities to community housing that provides wrap-around services.
Helping homeless persons (especially chronically homeless individuals and families, families with children, veterans and their families, and unaccompanied youth) make the transition to permanent housing and independent living, including shortening the period of time that individuals and families experience homelessness, facilitating access for homeless individuals and families to affordable housing units, and preventing individuals and families who were recently homeless from becoming homeless again
To help individuals experiencing homelessness transition into permanent housing, the Riverside CoC has increased resources for rapid re-housing assistance. Rapid rehousing aims to place a household into housing as quickly as possible and provides wrap-around supportive services. The Riverside CoC partners with the County’s Economic Development Agency (EDA) to implement a regional rapid rehousing program. This partnership has increased the number of homeless households that are rapidly rehousing. The County CoC is also responsible for implementing the regional Homeless Coordinated Entry System. This housing/service triage system prioritizes scarce resources to individuals experiencing prolonged episodes of homelessness and that rank high in a vulnerability index. The City of Palm Desert is a member of the Riverside CoC and supports these efforts.
CAPER 13
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-30 - Public Housing 91.220(h); 91.320(j)
Actions taken to address the needs of public housing
The City does not operate a Public Housing Authority, however provides support to the __Public Housing Authority.
Actions taken to encourage public housing residents to become more involved in management and participate in homeownership
The City does not operate a Public Housing Authority.
Actions taken to provide assistance to troubled PHAs
The City does not operate a Public Housing Authority.
CAPER 14
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-35 - Other Actions 91.220(j)-(k); 91.320(i)-(j)
Actions taken to remove or ameliorate the negative effects of public policies that serve as barriers to affordable housing such as land use controls, tax policies affecting land, zoning ordinances, building codes, fees and charges, growth limitations, and policies affecting the return on residential investment. 91.220 (j); 91.320 (i) The City’s Consolidated Plan identifies a strategy to eliminate barriers to the provision of affordable housing. The strategy addresses housing costs via incentives to develop, maintain, or improve affordable housing in the jurisdiction. Public policies such as taxes, land use controls, zoning, building codes, fees, and growth limits also impact the cost of housing.
The City continued to discuss with private developers the need to construct residential projects and include a certain percentage of affordable housing units. CDBG funded plans were not submitted for projects with an affordable housing component; however, the City has approved two housing projects and will continue to encourage private developers to build affordable housing.
Actions taken to address obstacles to meeting underserved needs. 91.220(k); 91.320(j) The City continued to provide CDBG and City funding resources to assist households facing housing insecurity, living in poverty, and persons experiencing homelessness. The City partnered with numerous local nonprofit organizations to address a myriad of issues faced by underserved populations. During the reporting period, the following services were provided to assist underserved residents:
• Senior services, including mental health counseling to assist seniors in coping with isolation and depression resulting from stay-at-home directives
• Services for persons with disabilities
• Educational and emotional support services for youths • Emergency shelter and support services for individuals experiencing homelessness • Fair housing services to address and resolve tenants/landlord issues, address allegations of fair housing law violations, and navigate issues related to the COVID-19 eviction/foreclosure moratorium Actions taken to reduce lead-based paint hazards. 91.220(k); 91.320(j) The City did not use CDBG program resources to undertake housing activities that triggered HUD’s leadbased paint hazards compliance. However, as indicated in the Consolidated Plan, the City referred residents with Lead-Based Paint Hazards concerns to Riverside County Health Services Lead Hazard Reduction Section Department. Additionally, the City distributed brochures regarding Lead-Based Paint
CAPER 15
OMB Control No: 2506-0117 (exp. 09/30/2021)
Hazards through the Housing Successor Agency and the City’s Building and Safety Department to contractors, homeowners, and renters. Nonprofit partners, such as the Fair Housing Council, also distribute the Lead-based Paint Hazards brochures to educate the public regarding lead-based paint hazards.
Actions taken to reduce the number of poverty-level families. 91.220(k); 91.320(j) According to the U. S. Census Bureau, approximately 13.1 percent of Palm Desert residents live in poverty. This figure includes 18.8 percent of children age 18 and younger and 8.6 percent of residents age 65 and older. As previously reported, over 48 percent of all CDBG/CDBG-CV program beneficiaries have extremely low income – over 71 percent of beneficiaries had very low-income (50 percent of the county median income). During the reporting period, the City allocated significant CDBG and CDBG-CV resources to assist lower-income Palm Desert residents, especially those with extremely low and very lowincome. Services provided include a food bank, counseling, medical services and referrals, and rental assistance to prevent the loss of shelter.
Actions taken to develop institutional structure. 91.220(k); 91.320(j) The City continues to partner with local government entities, service providers, and other agencies/organizations tasked with similar goals and objectives to improve the quality and quantity of services provided to the homeless and lower-income persons. Working with various County of Riverside departments and the many local nonprofits has created a cohesive working relationship to address Palm Desert's needs and the needs of the greater Coachella Valley. These collaborative actions have address gaps in the regional institutional structure.
As previously outlined, the City has established several partnerships with nonprofits, the regional CoC, and county departments to address the needs of the City’s lower-income residents. For example, the City continued to work with the Riverside County Department of Mental Health and the Department of Social Services to address homelessness and mental health issues.
Actions taken to enhance coordination between public and private housing and social service agencies. 91.220(k); 91.320(j)
The City continued efforts to enhance coordination between public and private housing and social services agencies during the reporting period. These efforts include the following:
CAPER 16
OMB Control No: 2506-0117 (exp. 09/30/2021)
• The City is a member of the CVAG Homeless Committee, which has a membership of all Coachella Valley cities, County of Riverside Supervisor’s office, County of Riverside departments, Desert Health Care District, and various nonprofit organizations.
• The City is a member of the Riverside County CoC, including various local jurisdictions, the County, nonprofits, and other interested individuals and organizations. • The City typically conducts an annual Community Meeting, publishes meeting information in the Desert Sun newspaper, and posts information on the City website. These efforts were postponed due to the COVID-19 pandemic.
• The City typically conducts seminars on crime-free multi-family housing for landlords. These efforts were postponed due to the COVID-19 pandemic.
• The City provides flyers and materials directing residents to the regional social services 211 system and other local service providers.
• The City provides meeting facilities for fair housing informational meetings for landlords who have units available for lower-income households.
• The City contracts with the Fair Housing Council of Riverside County, which provides workshops to educate and inform residents and property owners/managers about fair housing laws. In-person workshops were postponed due to the COVID-19 pandemic; however, workshops were available online.
Identify actions taken to overcome the effects of any impediments identified in the jurisdictions analysis of impediments to fair housing choice. 91.520(a) Consolidated Plan regulations require CDBG recipients to (1) examine and attempt to alleviate housing discrimination within their jurisdiction; (2) promote fair housing choice for all persons; (3) provide opportunities for all persons to reside in any given housing development, regardless of race, color, religion, sex, disability, familial status, or national origin; (4) promote housing that is accessible to and usable by persons with disabilities; and (5) comply with the non-discrimination requirements of the Fair Housing Act. The City hired Castaneda and Associates to complete its Analysis of Impediments to Fair Housing Choice and Fair Housing Action Plan (AI). The following action steps were identified in the AI:
• Publish information on the City’s website describing reasonable accommodation procedures. The City’s “Americans with Disabilities Act and the City” web page links several related documents, including the City’s procedures for requesting accommodations.
• Continue to support the efforts of the private and nonprofit sectors to address the needs of the residents. The City contracted with the Fair Housing Council of Riverside County to provide fair housing outreach, education, and enforcement services.
• Utilize the Housing Element site inventory in making future location decisions regarding the sites suitable for affordable housing. The2022-2029 Housing Element contain an inventory of vacant land suitable for affordable housing development.
CAPER 17
OMB Control No: 2506-0117 (exp. 09/30/2021)
• Fair Housing of Riverside County – should continue to provide fair housing-related workshops and distributed related information. As indicated above, the City continues to contract with the Fair Housing Council of Riverside County to provide fair housing outreach, education, and enforcement services, including producing and distributing fair housing educational information.
CAPER 18
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-40 - Monitoring 91.220 and 91.230
Describe the standards and procedures used to monitor activities carried out in furtherance of the plan and used to ensure long-term compliance with requirements of the programs involved, including minority business outreach and the comprehensive planning requirements The monitoring plan that the City has in place and will continue to implement is outlined in the Consolidated Plan. The monitoring plan indicates that the City will monitor all HUD-funded activities and subrecipients per applicable U.S. Department of Housing and Urban Development regulations and requirements. The guiding principles and objectives of the monitoring plan help ensure that the primary benefits of activities are intended, directed, and received by targeted groups, including but not limited to low and moderate-income households, homeless, elderly, at-risk youth, persons with disabilities, and women and minority-owned businesses.
Citizen Participation Plan 91.105(d); 91.115(d)
Describe the efforts to provide citizens with reasonable notice and an opportunity to comment on performance reports.
To encourage resident participation in the City’s CDBG and CDBG-CV program, the City published a notice on September 6, 2023, announcing a 15-day public comment period for the 2022-23 CAPER. The CAPER was made available for public review on the City’s website September 12, 2023 through September 28, 2023 (www.cityofpalmdesert.org). All residents are invited to speak on the subject of the CAPER at the public hearing on September 28, 2023 at City Hall Council Chamber 73510 Fred Waring Drive, Palm Desert, CA. A copy of this notice and a summary of written comments is provided as Attachment 3.
CR-45 - CDBG 91.520(c)
Specify the nature of, and reasons for, any changes in the jurisdiction’s program objectives and indications of how the jurisdiction would change its programs as a result of its experiences.
As required by HUD, the City undertook two substantial amendments to the Consolidated Plan/Action Plan to receive and allocate CDBG-CV funds. No additional amendments or changes to Consolidated Plan or Action Plan were undertaken during this reporting period.
Does this Jurisdiction have any open Brownfields Economic Development Initiative (BEDI)
CAPER 19
OMB Control No: 2506-0117 (exp. 09/30/2021)
grants?
No
[BEDI grantees] Describe accomplishments and program outcomes during the last year.
CAPER 20
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-45 - CDBG 91.520(c)
Specify the nature of, and reasons for, any changes in the jurisdiction’s program objectives and indications of how the jurisdiction would change its programs as a result of its experiences.
As required by HUD, the City undertook two substantial amendments to the Consolidated Plan/Action Plan to receive and allocate CDBG-CV funds. No additional amendments or changes to Consolidated Plan or Action Plan were undertaken during this reporting period.
Does this Jurisdiction have any open Brownfields Economic Development Initiative (BEDI) grants?
No
[BEDI grantees] Describe accomplishments and program outcomes during the last year.
CAPER 21
OMB Control No: 2506-0117 (exp. 09/30/2021)
CR-58 – Section 3
Identify the number of individuals assisted and the types of assistance provided Total Labor Hours CDBG HOME ESG HOPWA HTF
Total Number of Activities 0 0 0 0 0
Total Labor Hours
Total Section 3 Worker Hours
Total Targeted Section 3 Worker Hours
Table 8 – Total Labor Hours
Qualitative Efforts - Number of Activities by Program CDBG HOME ESG HOPWA HTF Outreach efforts to generate job applicants who are Public Housing Targeted Workers
Outreach efforts to generate job applicants who are Other Funding Targeted Workers.
Direct, on-the job training (including apprenticeships).
Indirect training such as arranging for, contracting for, or paying tuition for, off-site training.
Technical assistance to help Section 3 workers compete for jobs (e.g., resume assistance, coaching).
Outreach efforts to identify and secure bids from Section 3 business concerns.
Technical assistance to help Section 3 business concerns understand and bid on contracts.
Division of contracts into smaller jobs to facilitate participation by Section 3 business concerns.
Provided or connected residents with assistance in seeking employment including: drafting resumes,preparing for interviews, finding job opportunities, connecting residents to job placement services.
Held one or more job fairs.
Provided or connected residents with supportive services that can provide direct services or referrals.
Provided or connected residents with supportive services that provide one or more of the following: work readiness health screenings, interview clothing, uniforms, test fees, transportation.
Assisted residents with finding child care.
Assisted residents to apply for, or attend community college or a four year educational institution.
Assisted residents to apply for, or attend vocational/technical training.
Assisted residents to obtain financial literacy training and/or coaching.
Bonding assistance, guaranties, or other efforts to support viable bids from Section 3 business concerns.
Provided or connected residents with training on computer use or online technologies.
Promoting the use of a business registry designed to create opportunities for disadvantaged and small businesses.
Outreach, engagement, or referrals with the state one-stop system, as designed in Section 121(e)(2) of the Workforce Innovation and Opportunity Act.
CAPER 22
OMB Control No: 2506-0117 (exp. 09/30/2021)
Other.
Table 9 – Qualitative Efforts - Number of Activities by Program Narrative
CAPER 23
OMB Control No: 2506-0117 (exp. 09/30/2021)
Attachment
PR26 - CDBG Financial Summary
CAPER 24
OMB Control No: 2506-0117 (exp. 09/30/2021)
PR26 - CDBG-CV Financial Summary Report
CAPER 25
OMB Control No: 2506-0117 (exp. 09/30/2021)
Public Notice and Public Comments
CITY OF PALM DESERT
STAFF REPORT
MEETING DATE: September 28, 2023
PREPARED BY: Anthony J. Mejia, City Clerk
REQUEST: PALM DESERT REDISTRICTING 2023 – PUBLIC HEARING #2 TO RECEIVE
INPUT FROM THE COMMUNITY REGARDING THE REDRAWING OF
ELECTION DISTRICT BOUNDARIES
RECOMMENDATION:
1. Receive and file a report on the redistricting process and permissible criteria to be considered to redraw district boundaries.
2. Conduct a public hearing to receive public input on district boundaries.
BACKGROUND/ANALYSIS:
On June 22, 2023, the City Council unanimously directed staff to take the necessary steps to transition to five single-member districts prior to the November 2024 Election and to eliminate use of Ranked Choice Voting in future elections. On August 24, 2023, the City Council adopted the Redistricting Public Education and Outreach Plan.
The City is initiating a redistricting process to shift from the current two-district system to a new five-district system. The redistricting process will determine where the new City Council district lines will be drawn. The new districts will impact how voters elect City Council Members until the next redistricting process following the 2030 Census. The districts must be drawn using the 2020 census data and in compliance with the FAIR MAPS Act, which was adopted by the California legislature as Assembly Bill 849 and took effect January 1, 2020.
Under the Act, the City Council shall draw and adopt boundaries using the following criteria in the listed order of priority (Elections Code 21621(c)):
1. Comply with the federal requirements of equal population and the Voting Rights Act;
2. Geographically contiguous;
3. Undivided neighborhoods and “communities of interest” (socio-economic geographic areas that should be kept together);
4. Easily identifiable boundaries;
5. Geographical compactness (do not bypass one group of people to get to a more distant group of people); and
6. Shall not favor or discriminate against a political party.
Once the prioritized criteria are met, other traditional districting principles can be considered, such as:
1. Respect voters’ choices / continuity in office; and
2. Future population growth.
City of Palm Desert
Public Hearing #2 – Palm Desert Redistricting 2023
The purpose of this public hearing is to inform the public about the districting process and to hear from the community on what factors should be taken into consideration while creating district boundaries. The public is requested to provide input regarding communities of interest and other local factors that should be considered while drafting district maps. A community of interest under Elections Code Section 21621(c) is “a population that shares common social or economic interests that should be included within a single district for purposes of its effective and fair representation.”
Possible features defining community of interest might include, but are not limited to:
1. School attendance areas;
2. Natural dividing lines such as major roads, hills, or highways;
3. Areas around parks and other neighborhood landmarks;
4. Common issues, neighborhood activities, or legislative/election concerns; and
5. Shared demographic characteristics, such as:
a) Similar levels of income, education, or linguistic insolation; b) Languages spoken at home; and
c) Single-family and multi-family housing unit areas.
Public Participation
The public in encouraged to participate and provide input at the community workshops and public hearings. The public may provide input during the public comment period of these meetings or by contacting the City Clerk’s Office via email or phone:
City of Palm Desert
Attn: Anthony Mejia, City Clerk
73-510 Fred Waring Drive
Palm Desert, CA 92260
[email protected]
(760) 346-0611
The public may also subscribe to a mailing list to stay informed about upcoming redistricting meetings by contacting the City Clerk’s Office as noted above.
The online map drawing system and paper map kits are available early and can be accessed at https://redistrictpd.org/ under the “draw a map” tab. Map drawing workshops will be held on October 4 and 16 in which the City’s demographer will demonstrate the online mapping tool and answer questions. The deadline to submit a map for City Council consideration is Wednesday, November 1, 2023. All submitted maps will be evaluated and presented to the City Council at its meeting on November 16, 2023.
Additionally, City staff is available to present on the redistricting process and how to participate at any interested civic or community group meetings. Please contact the City Clerk’s Office to schedule a presentation.
City of Palm Desert
Public Hearing #2 – Palm Desert Redistricting 2023
Community Workshop #1
On September 6, 2023, at 6 p.m., the City conducted a Redistricting Community Workshop at the Palm Desert City Hall, Administrative Conference Room, and via Zoom. City staff facilitated a brief presentation and a robust question-and-answer period. However, no attendees desired to offer public comment. The workshop video was posted to the redistricting website, under the schedule tab: https://redistrictpd.org/
Public Hearing #1
On September 14, 2023, at 4:30 p.m., the City Council conducted a pre-map Public Hearing with in-person and virtual access. City staff facilitated a brief presentation and responded to questions submitted by the public. However, no attendees desired to offer public comment. Links to the meeting agenda, staff report, video, presentation, and public comment are posted on the City redistricting webpage, under the schedule tab: https://redistrictpd.org/.
Next Steps
On September 28, 2023, the City Council will conduct Public Hearing #2 to seek additional public input and provide direction on criteria to be considered while drafting district maps. Following that hearing, early draft maps will be posted to the redistricting website and available at City Hall.
The dates for all community workshops, map drawing workshops, and public hearings are available at https://redistrictpd.org/
Sequencing of Elections: Prior to adoption of a final map, the City’s demographer will propose the sequencing of elections. The demographer and City Council must take into consideration public testimony related to the sequencing of elections including whether a particular area has a history of being under-represented and should be assigned a 2024 election cycle. Secondarily, it is standard practice to match the district election years to the year of the resident officeholder.
The sequencing of elections will not result in a shortened term for any officeholder.
Legal Review:
This report has been reviewed by William Priest and the City Attorney’s Office.
FINANCIAL IMPACT:
There is no fiscal impact associated with the conduct of this public hearing.
ATTACHMENT:
PowerPoint Presentation
Palm Desert Redistricting 2023
Public Hearing #2
September 28, 2023
Background
On June 22, 2023, the City Council unanimously directed staff to take the necessary steps to transition to five single-member districts prior to the November 2024
Election.
On August 24, 2023, the City Council unanimously
adopted the Redistricting Public Education and
Outreach Plan
Public Education & Outreach Plan
Direction to Transition to Five DIstricts
Purpose of this Public Hearing
To inform the public about the redistricting process and to hear from the community on what factors should be taken into consideration while creating district maps.
The public is requested to provide input regarding communities of interest and other local factors to be considered while drafting district maps.
E
xisting
Two-District
Map
1. Federal Laws
Equal Population
Federal Voting Rights Act
No Racial Gerrymandering
2. California Criteria
(in priority order):
1. Geographically contiguous
2. Minimize division of neighborhoods
and "communities of interest" (Socioeconomic geographic areas that should be kept together)
3. Easily identifiable boundaries
4. Compact (Do not bypass one group of
people to get to a more distant group of
people)
Prohibited: "Shall not favor or discriminate
against a political party."
1. Federal Laws 3. Other Traditional
Redistricting Principles
Respect voters'choice / avoid
unnecessary pairing of incumbents
Future Population Growth
District Map Drawing Criteria
Source: NDC
Communities of Interest
Natural dividing lines such as
major roads, hills, and highways
Areas around parks and other
neighborhood landmarks
Common issues, neighorhood
activities, or legislative/election
concerns
Shared demographic
information, such as:
School attendance areas
Possible features defining communities of interest might include, but are not limited to:
Similar levels of income, education, or
linguistic isolation
Languages spoken at home
Single-family and multi-family housing
unit areas
Public Participation
Provide input at an upcoming community workshops or public hearing.
Spanish and ASL Interpreters will be available at all workshops.
Spanish and ASL Interpreters available upon request for public hearings.
Submit written comments in-person or via email.
Subscribe for email updates about upcoming meetings.
Submit a draft map(s) by Nov. 1 for City Council consideration.
Request a presentation at a civic or community group meeting.
City of Palm Desert
Attn: Anthony Mejia, City Clerk
73-510 Fred Waring Drive
Palm Desert, CA 92260
[email protected]
(760) 346-0611
Upcoming Meetings & Important Dates
October 4 and 16, at 5:00 pm: Map Drawing Workshops
(Via Zoom)
November 16, at 4:30 pm: Public Hearing for presentation of all maps and request that the City Council select “focus maps” (in-person & via Zoom)
November 29, at 6:00 p.m., at Palm Desert iHub: Community Workshop for presentation of focus maps and solicit public comment. (In-person only)
December 6, at 6:00 p.m., at Palm Desert City Hall: Community Workshop for presentation of focus maps and solicit public comment (In-person & via Zoom)
For the full schedule, visit:
https://redistrictpd.org/
DEADLINE: November 1st to
submit a draft map for City
Council consideration.
RECOMMENDATION
Conduct the public hearing to receive public input on district boundaries.
Receive and file a report on the redistricting process and permissible criteria to be considered to redraw district boundaries.
For questions or to schedule a presentation for your community group, please contact:
Anthony Mejia, City Clerk
[email protected]
(760) 346-0611
https://redistrictpd.org/