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Agenda packet

Palo Alto City Council
June 12, 2023

Document
Agenda packet
Meeting
June 12, 2023
Body
Palo Alto City Council
Pages
34
Original file
34.7 MB
Text extracted from the city's file for reading and search. Open the original on cityofpaloalto.primegov.com. That file is the official record.

Agreement between County of Santa Clara and the City of Palo Alto 1 6
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AGREEMENT BETWEEN THE COUNTY OF SANTA CLARA

AND THE CITY OF PALO ALTO
This Agreement is entered into by and between the County of Santa Clara (the “County”) and the City of Palo Alto (the “City”), in order to provide funding for and establish roles, rights and responsibilities related to preventing and ending homelessness in Palo Alto. The County and City are sometimes referred individually as a “Party,” and collectively as the “Parties.”

RECITALS
A. WHEREAS, the Parties have endorsed the 2020-2025 Community Plan to End Homelessness in Santa Clara County and have approved resolutions finding that the problem of homelessness in Santa Clara County is a crisis;
B. WHEREAS, the City, the County and other partners seek to reduce homelessness while sharing costs, prioritizing services to the community’s most vulnerable homeless persons, using resources strategically, and maintaining effective operational relationships; C. WHEREAS, in its role as the lead agency for the Santa Clara County Continuum Care (CoC), the County’s Office of Supportive Housing (OSH) coordinates permanent housing programs, shelter and transitional housing, supportive services, a homeless management information system and supportive housing policies and standards countywide; D. WHEREAS, the County has established effective partnerships to manage and coordinate programs such as Permanent Supportive Housing (PSH), Rapid Rehousing (RRH), Homelessness Prevention, Housing Problem Solving, interim housing services, and outreach services;
E. WHEREAS, the City has received a funding commitment of $26,559,544 in State Homekey funds to develop a service-enriched shelter in Palo Alto in partnership with LifeMoves; F. WHEREAS, the City seeks to prioritize Interim Housing Services for unhoused or at-risk people who are significantly impacting the City’s neighborhoods and departments; and, G. WHEREAS, the City seeks to leverage the County’s resources and expertise in managing supportive housing programs by allowing the County to manage programs for homeless persons.

In consideration of the foregoing Recitals, and the mutual promises and covenants contained in this Agreement, the Parties agree as follows:

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Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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AGREEMENT
1) TERM
This Agreement is effective on January 1, 2025 and will continue thereafter until June 30, 2032 unless extended by mutual consent or terminated as provided below in Sections 4 and

13. 2) ROLES AND RESPONSIBILITIES
a) The Parties shall jointly develop, implement, and monitor the programs described in Exhibit A: Program Specifics (“Programs”).
b) City’s Responsibilities
i) The City shall designate a Program Manager to:
(1) Serve as the County’s liaison to the City’s departments and City Council; (2) Participate in management meetings for the Programs, which will be held as needed; and,
(3) Actively assist in the development and improvement of the Programs to ensure that the Programs meet their goals; and,
(4) Review and process all invoices from the County and disburse the funds in a timely manner.
ii) The City shall reimburse the County on a quarterly basis for all expenses associated with this Agreement as follows:

Time Period Total Maximum Financial Obligation
01/01/2025 to 06/30/2032 $7,000,000 ($1,000,000/annually for each operational year)
c) County’s Responsibilities
i) The County shall designate one or more Program Managers to:
(1) Serve as the City’s liaison to County departments;
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Agreement between
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the City of Palo Alto

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(2) Plan and lead management and coordination meetings, which will be held as needed;
(3) Lead in development, management, and refinement of the Programs to ensure that the Programs meets their goals.
(4) Lead coordination meetings with appropriate stakeholders to ensure the Programs’ success.
ii) The County shall provide or subcontract Programs’ services. To the maximum extent practicable, the County shall leverage other resources to offset, improve, or expand the Programs’ services.
iii) The County or its contractors shall implement referral criteria and procedures consistent the Santa Clara County Continuum of Care’s Coordinated Assessment System.
d) The Parties shall work collaboratively to:
i) Establish the Programs’ success and outcome measures consistent with the Santa Clara County Continuum of Care’s System Performance Measures; and, ii) Identify resources that would enable the Programs to more effectively use City and County funds and improve Programs; incorporating lessons learned from similar Programs.
iii) Meet regularly to discuss the performance and progress of the Programs. When appropriate, the Parties shall jointly develop corrective actions to be implemented by the Programs’ contractors.
iv) Jointly monitor the Programs’ expenses and outcomes. Based on the availability of the City’s funds in future years and the Programs’ outcomes, the Parties will determine whether to continue, expand, contract, or terminate the Programs at the end of the Term.
e) Funding under this Agreement is contingent on annual appropriations that are approved by the City Council.

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Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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3) MUTUAL INDEMNIFICATION
In lieu of and notwithstanding the pro rata risk allocation, which might otherwise be imposed between the Parties pursuant to Government Code Section 895.6, the Parties agree that all losses or liabilities incurred by a Party shall not be shared pro rata but, instead, the County and the City agree that, pursuant to Government Code Section 895.4, each of the Parties hereto shall fully indemnify and hold each of the other Parties, their officers, board members, employees, and agents, harmless from any claim, expense or cost, damage or liability imposed for injury (as defined in Government Code Section 810.8) occurring by reason of the negligent acts or omissions or willful misconduct of the indemnifying Party, its officers, employees or agents, under or in connection with or arising out of any work, authority or jurisdiction delegated to such party under this Agreement. No Party, nor any officer, board member, or agent thereof shall be responsible for any damage or liability occurring by reason of the negligent acts or omissions or willful misconduct of the other Parties hereto, their officers, board members, employees, or agents, under or in connection with or arising out of any work authority or jurisdiction delegated to such other Parties under this Agreement. 4) TERMINATION
Either Party may terminate this Agreement at any time for convenience and without cause, upon providing a ninety-day (90) notice to the other Party at the addresses set forth in section 13) below. The notice shall state the effective date of the termination. 5) ASSURANCE
Each Party represents and warrants that it has the authority to enter into this Agreement. 6) RELATIONSHIP
Nothing contained in this Agreement shall be deemed or construed by the Parties or any third party to create the relationship of partners or joint ventures between the City and the County. 7) CONFIDENTIALITY
The Parties agree that by virtue of entering into this Agreement they each shall have access to certain confidential information regarding the other Party’s operations. Each of the Parties shall not disclose confidential information and/or materials without the prior written consent of the other Party, unless such disclosures are required by California law. Where appropriate, resident releases shall be secured before confidential resident information is exchanged. 8) ENTIRE AGREEMENT
This Agreement and its Appendices (if any) constitutes the final, complete and exclusive statement of the terms of the agreement between the parties. It incorporates and supersedes all the agreements, covenants and understandings between the parties concerning the subject matter hereof, and all such agreements, covenants and understandings have been Item 14
Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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merged into this Agreement. No prior or contemporaneous agreement or understanding, verbal or otherwise, of the parties or their agents shall be valid or enforceable unless embodied in this Agreement.
9) MODIFICATION
This Agreement may not be enlarged, modified, or altered, except if it is evidenced in writing, signed by the Parties and endorsed to this Agreement.
10) INSURANCE
Each Party shall, at its own expense, keep in force during the Term, Workers’ Compensation Insurance, insuring against and satisfying each Party’s obligations and liabilities under the workers’ compensation laws of the State of California, including employer’s liability insurance in the limits required by the laws of the State of California. 11) SEVERABILITY
If any provision in this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions will nevertheless continue in force without being impaired or invalidated in any way.
12) NOTICES
Notices to the Parties in connection with this Agreement shall be given personally or by mail, registered or certified, postage prepaid with return receipt requested. Mailed notices shall be addressed to the Parties as follows:

COUNTY OF SANTA CLARA CITY OF PALO ALTO
Deputy Director Deputy City Manager
Office of Supportive Housing City of Palo Alto
150 West Tasman Drive 250 Hamilton Avenue
San Jose, CA, 95134 Palo Alto, CA 94301
Notices delivered personally will be deemed communicated as of actual receipt; mailed notices will be deemed communicated on the date of delivery. 13) AMENDMENTS
This Agreement may be amended only by a written instrument signed by the Parties. 14) WAIVER
No delay or failure to require performance of any provision of this Agreement shall constitute a waiver of that provision as to that or any other instance. Any waiver granted by a Party must be provided, in writing, and shall apply to the specific instance expressly stated.

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Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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15) GOVERNING LAW AND VENUE
This Agreement has been executed and delivered in, and shall be construed and enforced in accordance with, the laws of the State of California. Proper venue for legal action regarding this Agreement shall be in the County of Santa Clara.
16) COUNTERPARTS
This Agreement may be executed in one or more counterparts, each of which shall be deemed to be an original but all of which together shall constitute one and the same instrument. 17) COMPLIANCE WITH ALL LAWS, INCLUDING NONDISCRIMINATION, EQUAL OPPORTUNITY,

AND WAGE THEFT PREVENTION
Compliance with All Laws. The Parties shall comply with all applicable Federal, State, and local laws, regulations, rules, and policies (collectively, “Laws”), including but not limited to all non-discrimination, equal opportunity, and wage and hour Laws referenced in the paragraphs below.

Compliance with Non-Discrimination and Equal Opportunity Laws: The City shall comply with all applicable Laws concerning nondiscrimination and equal opportunity in employment and contracting, including but not limited to the following: Santa Clara County’s policies for contractors on nondiscrimination and equal opportunity; Title VII of the Civil Rights Act of 1964 as amended; Americans with Disabilities Act of 1990; the Age Discrimination in Employment Act of 1967; the Rehabilitation Act of 1973 (Sections 503 and 504); the Equal Pay Act of 1963; California Fair Employment and Housing Act (Gov.

Code § 12900 et seq.); California Labor Code sections 1101, 1102, and 1197.5; and the Genetic Information Nondiscrimination Act of 2008. In addition to the foregoing, the City shall not discriminate against any subcontractor, employee, or applicant for employment because of age, race, color, national origin, ancestry, religion, sex, gender identity, gender expression, sexual orientation, mental disability, physical disability, medical condition, political belief, organizational affiliation, or marital status in the recruitment, selection for training (including but not limited to apprenticeship), hiring, employment, assignment, promotion, layoff, rates of pay or other forms of compensation. Nor shall the City discriminate in the provision of services provided under this contract because of age, race, color, national origin, ancestry, religion, sex, gender identity, gender expression, sexual orientation, mental disability, physical disability, medical condition, political beliefs, organizational affiliations, or marital status.

Compliance with Wage and Hour Laws: The City shall comply with all applicable wage and hour Laws, which may include but are not limited to, the Federal Fair Labor Standards Act, the California Labor Code, and, if applicable, any local minimum wage, prevailing wage, or living wage Laws.

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Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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Definitions: For purposes of this Subsection 17, the following definitions shall apply. A “Final Judgment” shall mean a judgment, decision, determination, or order (a) which is issued by a court of law, an investigatory government agency authorized by law to enforce an applicable Law, an arbiter, or arbitration panel and (b) for which all appeals have been exhausted or the time period to appeal has expired. For pay equity Laws, relevant investigatory government agencies include the federal Equal Employment Opportunity Commission, the California Division of Labor Standards Enforcement, and the California Department of Fair Employment and Housing. Violation of a pay equity Law shall mean unlawful discrimination in compensation on the basis of an individual’s sex, gender, gender identity, gender expression, sexual orientation, race, color, ethnicity, or national origin under Title VII of the Civil Rights Act of 1964 as amended, the Equal Pay Act of 1963, California Fair Employment and Housing Act, or California Labor Code section 1197.5, as applicable. For wage and hour Laws, relevant investigatory government agencies include the federal Department of Labor, the California Division of Labor Standards Enforcement, and the City of San Jose’s Office of Equality Assurance.

Prior Judgments, Decisions or Orders against the City: By signing this Agreement, the City affirms that it has disclosed any final judgments that (A) were issued in the five years prior to executing this Agreement by a court, an investigatory government agency, arbiter, or arbitration panel and (B) found that the City violated an applicable wage and hour law or pay equity law. The City further affirms that it has satisfied and complied with – or has reached Agreement with the County regarding the manner in which it will satisfy – any such final judgments.

Violations of Wage and Hour Laws or Pay Equity Laws During Term of Contract: If at any time during the term of this Agreement, the City receives a Final Judgment rendered against it for violation of an applicable wage and hour Law or pay equity Law, then the City shall promptly satisfy and comply with any such Final Judgment. The City shall inform the Office of the County Executive-Office of Countywide Contracting Management (OCCM)of any relevant Final Judgment against it within 30 days of the Final Judgment becoming final or of learning of the Final Judgment, whichever is later. The City shall also provide any documentary evidence of compliance with the Final Judgment within 5 days of satisfying the Final Judgment. Any notice required by this paragraph shall be addressed to the Office of the County Executive-OCCM at 70 W. Hedding Street, East Wing, 11th Floor, San José, CA 95110. Notice provisions in this paragraph are separate from any other notice provisions in this Agreement and, accordingly, only notice provided to the Office of the County Executive-OCCM satisfies the notice requirements in this paragraph.

Access to Records Concerning Compliance with Pay Equity Laws: In addition to and notwithstanding any other provision of this Agreement concerning access to the City’s records, the City shall permit the County and/or its authorized representatives to audit and review records related to compliance with applicable pay equity Laws. Upon the County’s request, the City shall provide the County with access to any and all facilities and records, including but not limited to financial and employee records, that are related to the purpose Item 14
Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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of this Subsection 17, except where prohibited by federal or state laws, regulations or rules. County’s access to such records and facilities shall be permitted at any time during The City’s normal business hours upon no less than 10 business days’ advance notice.

Pay Equity Notification: The City shall (1) at least once in the first year of this Agreement and annually thereafter, provide each of its employees working in California and each person applying to the City for a job in California (collectively, “Employees and Job Applicants”) with an electronic or paper copy of all applicable pay equity Laws or (2) throughout the term of this Agreement, continuously post an electronic copy of all applicable pay equity Laws in conspicuous places accessible to all of the City’s Employees and Job Applicants.

Material Breach: Failure to comply with any part of this Subsection H shall constitute a material breach of this Agreement. In the event of such a breach, the County may, in its discretion, exercise any or all remedies available under this Agreement and at law. County may, among other things, take any or all of the following actions:
(i)Suspend or terminate any or all parts of this Agreement. (ii)Offer the City an opportunity to cure the breach.

Subcontractors: The City shall impose all of the requirements set forth in this Subsection 17 on any subcontractors permitted to perform work under this Agreement. This includes ensuring that any subcontractor receiving a Final Judgment for violation of an applicable Law promptly satisfies and complies with such Final Judgment. 18) CALIFORNIA PUBLIC RECORDS ACT
The County is a public agency subject to the disclosure requirements of the California Public Records Act (“CPRA”). If the City’s proprietary information is contained in documents or information submitted to County, and the City claims that such information falls within one or more CPRA exemptions, the City must clearly mark such information “CONFIDENTIAL AND PROPRIETARY,” and identify the specific lines containing the information. In the event of a request for such information, the County will make best efforts to provide notice to the City prior to such disclosure. If the City contends that any documents are exempt from the CPRA and wishes to prevent disclosure, it is required to obtain a protective order, injunctive relief or other appropriate remedy from a court of law in Santa Clara County before the County is required to respond to the CPRA request. If the City fails to obtain such remedy within the time the County is required to respond to the CPRA request, County may disclose the requested information.

The City further agrees that it shall defend, indemnify and hold County harmless against any claim, action or litigation (including but not limited to all judgments, costs, fees, and attorney’s fees) that may result from denial by County of a CPRA request for information arising from any representation, or any action (or inaction), by the City. 19) CONFLICTS OF INTEREST
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Attachment C - Revenue
Agreement between
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the City of Palo Alto

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The City shall comply, and require its subcontractors to comply, with all applicable (i) requirements governing avoidance of impermissible client conflicts; and (ii) federal, state and local conflict of interest laws and regulations including, without limitation, California Government Code section 1090 et. seq., the California Political Reform Act (California Government Code section 87100 et. seq.) and the regulations of the Fair Political Practices Commission concerning disclosure and disqualification (2 California Code of Regulations section 18700 et. seq.). Failure to do so constitutes a material breach of this Agreement and is grounds for immediate termination of this Agreement by the County.

In accepting this Agreement, the City covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would conflict in any manner or degree with the performance of this Agreement. The City further covenants that, in the performance of this Agreement, it will not employ any contractor or person having such an interest. The City, including but not limited to contractor’s employees and subcontractors, may be subject to the disclosure and disqualification provisions of the California Political Reform Act of 1974 (the “Act”), that (1) requires such persons to disclose economic interests that may foreseeably be materially affected by the work performed under this Agreement, and (2) prohibits such persons from making or participating in making decisions that will foreseeably financially affect such interests.

If the disclosure provisions of the Political Reform Act are applicable to any individual providing service under this Agreement, the City shall, upon execution of this Agreement, provide the County with the names, description of individual duties to be performed, and email addresses of all individuals, including but not limited to the City’s employees, agents and subcontractors, who could be substantively involved in “mak[ing] a governmental decision” or “serv[ing] in a staff capacity” and in that capacity participating in making governmental decisions or performing duties that would be performed by an individual in a designated position, (2 CCR 18700.3), as part of the City’s service to the County under this Agreement. The City shall immediately notify the County of the names and email addresses of any additional individuals later assigned to provide such service to the County under this Agreement in such a capacity. The City shall immediately notify the County of the names of individuals working in such a capacity who, during the course of the Agreement, end their service to the County.

If the disclosure provisions of the Political Reform Act are applicable to any individual providing service under this Agreement, the City shall ensure that all such individuals identified pursuant to this section understand that they are subject to the Act and shall conform to all requirements of the Act and other applicable laws and regulations, including but not limited to those listed this Section including, as required, filing of Statements of Economic Interests within 30 days of commencing service pursuant to this Agreement, annually by April 1, and within 30 days of their termination of service pursuant to this Agreement.
20) CONTRACT EXECUTION
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Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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Unless otherwise prohibited by law or County policy, the Parties agree that an electronic copy of a signed contract, or an electronically signed contract, has the same force and legal effect as a contract executed with an original ink signature. The term “electronic copy of a signed contract” refers to a transmission by facsimile, electronic mail, or other electronic means of a copy of an original signed contract in a portable document format. The term “electronically signed contract” means a contract that is executed by applying an electronic signature using technology approved by the County.

IN WITNESS WHEREOF, the Parties have caused this Agreement to be entered into as of the day and year of execution of this Agreement.

COUNTY OF SANTA CLARA COUNTY OF SANTA CLARA CITY OF PALO ALTO __________________________ ____________________________ Susan Ellenberg Ed Shikada
President, Board of Supervisors City Manager
Date: ____________________________ Date: ____________________ Signed and certified that a copy of this document
has been delivered by electronic or other means
to the President, Board of Supervisors.

Attest:
___________________________
Tiffany Lennear
Clerk of the Board of Supervisors
Date: ___________________________

APPROVED AS TO FORM AND LEGALITY APPROVED AS TO FORM AND LEGALITY ___________________________________
Stefanie Wilson Albert Yang
Deputy County Counsel Assistant City Attorney
Date: ___________________________ Date: ______________________________ Item 14
Attachment C - Revenue
Agreement between
Santa Clara County and
the City of Palo Alto

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EXHIBIT A:

PROGRAM SPECIFICS
This Exhibit describes the Programs that will be implemented under this Agreement, either directly by the County or by a County subcontractor.

A. Interim Housing

1. Program Description
Palo Alto Homekey is a modular interim housing facility with onsite support services, which will provide privacy, security, mental health support, recovery programs, employment services, financial literacy, and programs for children. The facility includes nightly sleeping accommodations, meals, en suite bathrooms, showers, laundry services, mail services, internet access, and other basic need services. Case management services are provided to all clients in order to develop customized service plans to meet each individual’s or household’s goals. Case management services will focus on connections to mainstream community resources and support networks to support housing placement and long-term housing retention.

2. Target Population
The Program shall serve unsheltered homeless households at its service-enriched shelter site within the City. Households shall be referred from the Santa Clara County Shelter Hotline, and preference shall be given to households who reside in or have a connection to the City.

3. Number of Households
The County or its contractors shall serve up to 160 individuals nightly through its 88 units whose door configuration equates to 108 units (per California Department of Housing and Community Development (HCD) definition.

4. Program Funding Amount
The City shall reimburse the County for expenses associated with the Temporary Housing Program as follows:

Time Period Maximum Financial Obligation for
Temporary Housing
01/01/2025 to 06/30/2032 $7,000,000 ($1,000,000 annually for each operational year)

5. Reporting Requirements
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Attachment C - Revenue
Agreement between
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the City of Palo Alto

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The County shall provide quarterly reports to the City that include:
a) Number of unduplicated clients served:
a. All clients served.
b. Clients served that are connected to the City.
b) Exit destinations:
a. Number of unduplicated clients exits per period by exit categories. b. Number of unduplicated clients exits per period by exit categories for those connected to the City.
c) Enrollments of Palo Alto connected clients for the time period as well as enrollments that are new in that time period.
d)Average length of time that individuals and families remain in shelter. e)Returns to homelessness within 12 months, of individuals and families served, as data becomes available.
f) Returns to homelessness within 2 years, of individuals and families served, as data becomes available.

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Attachment C - Revenue
Agreement between
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the City of Palo Alto

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1 October 27, 2022

County of Santa Clara
Office of Supportive Housing
2310 N. First Street, Suite 201
San Jose, CA 95131

Santa Clara County Housing Authority
505 West Julian Street
San José, CA 95110
LifeMoves
181 Constitution Drive
Menlo Park, CA 94025

City of Palo Alto
250 Hamilton Avenue
Palo Alto, CA 94301

SUBJECT: Four (4) Party Letter of Intent for Palo Alto Homekey for Operations and Construction Management

Dear Partners,

All parties to this Letter of Intent enthusiastically support the development and operation of the planned Palo Alto Homekey Interim Housing Community at 1237 San Antonio Road, Palo Alto. This includes the City of Palo Alto, LifeMoves, the County of Santa Clara Office of Supportive Housing, and the Santa Clara County Housing Authority (the “Parties”).

A key strategy of the 2020 Community Plan to End Homelessness is to double temporary housing and shelter capacity to reduce the number of people sleeping outside. The County of Santa Clara and the Santa Clara County Housing Authority (SCCHA) have both expressed support for the LifeMoves and City of Palo Alto’s Homekey project as an opportunity to quickly help bring emergency housing resources to North County for individuals and families experiencing homelessness and vulnerable populations impacted by the COVID pandemic. This non-binding Letter of Intent (“LOI”) sets forth the mutual understanding of the Parties related to Palo Alto Homekey, and provides a basis the Parties will use to finalize agreements in support of Palo Alto Homekey.

Subject to approval by the applicable governing bodies, the Parties propose to undertake the following activities:

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Attachment D - Letter of
Intent between Santa
Clara County, LifeMoves,
Santa Clara County
Housing Authority, and
the City of Palo Alto

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2 City of Palo Alto:

The City of Palo Alto, as property owner, will be responsible for the following:

Pre- and During Construction:
• Execute an Agreement with the California Housing and Community Development Department and LifeMoves to receive a grant of $26.6 Million. • Collaborate with LifeMoves and SCCHA in the development of construction plans, cost estimation, and construction management.
• Execute a Revenue Agreement with the County of Santa Clara Office of Supportive Housing (OSH) reflecting the City’s $7 Million contribution for shelter operations for an initial term of seven (7) years.
• Execute a ground lease and other agreements with LifeMoves necessary for the site improvements that LifeMoves will facilitate building and later operate. • Establish, with OSH and LifeMoves, quality assurance standards and performance measures for site operations.

Post Construction:
• Regularly review operational financial reports submitted by LifeMoves to the Office of Supportive Housing and the City of Palo Alto.
• Regularly review the property operations financial reports submitted by LifeMoves to the Housing Authority and the City of Palo Alto.
• Participate in periodic site inspections with the Housing Authority and LifeMoves to ensure proper site upkeep.
• Co-report back to City Council re: progress and outcomes on operations and budget – (e.g., an annual report on unhoused services in Palo Alto would include an update on the Palo Alto Homekey project).

The City will remain as an actively involved party with the County of Santa Clara and LifeMoves to ensure oversight of the service agreements and shelter operations regarding performance, outcomes, and expectations consistent with the performance measures set forth in the Standard Agreement between the City, LifeMoves, and the State of California for the Homekey Program Grant.

Item 14
Attachment D - Letter of
Intent between Santa
Clara County, LifeMoves,
Santa Clara County
Housing Authority, and
the City of Palo Alto

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3 LifeMoves:

LifeMoves, as the service provider and site operator, will be responsible for the following:

Pre- and During Construction:
• Execute an Agreement with the California Housing and Community Development Department and the City of Palo Alto to receive a grant of $26.6 Million. • Receive the State grant funds and manage the reporting and auditing requirements that accompany the grant.
• Manage the site construction and ensure the project is completed per terms of the Standard Agreement. Procure all contractors needed for construction. Involve the City of Palo Alto (and SCCHA as needed) in the development of construction plans, cost estimation, and construction management.
• Enter into a Service Agreement with OSH for Palo Alto Homekey site operations. • Enter into a ground lease and right-of-entry agreement(s) with the City of Palo Alto necessary for LifeMoves to facilitate construction and later site operation. • Collaborate with OSH and the City of Palo Alto to develop quality assurance standards and performance measures for site operations consistent with the Santa Clara County Continuum of Care Quality Assurance Standards.

Post Construction:
• Submit operational financial reports on a regular basis to OSH and the City of Palo Alto.
• Submit property operations financial reports on a regular basis to the Housing Authority and the City of Palo Alto.
• Perform regular site maintenance and carry forward the LifeMoves’ maintenance budget from year-to-year if underspent. As part of the anticipated ground lease terms, the City and LifeMoves will continue to discuss capital maintenance obligations that exceed the annual budget.
• Participate in periodic site inspections with the Housing Authority and City of Palo Alto to ensure proper site upkeep.
• Co-report back to City Council re: progress and outcomes on operations and budget – (e.g., an annual report on unhoused services in Palo Alto would include an update on the Palo Alto Homekey project).

LifeMoves Operations
Commitment: $1,000,000 (annually for seven years ($7,000,000 over 7 years)) Time period: 2023 - 2030
State Homekey Operations
Commitment: $3,888,000 total operating subsidy and potentially an additional $1,080,000 (which could be used for operations if not used for CapEX during construction)
Time period: The State Operating Subsidy use is in years 1 & 2 Item 14
Attachment D - Letter of
Intent between Santa
Clara County, LifeMoves,
Santa Clara County
Housing Authority, and
the City of Palo Alto

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4 County of Santa Clara Office of Supportive Housing

• On October 4, 2022, County’s Board of Supervisors formally approved a delegation of authority to the County Executive to negotiate and execute a Challenge Grant Service Agreement with LifeMoves in an amount not-to-exceed $4,000,000 to operate and provide services for the Palo Alto Homekey site from July 1, 2023 through June 30, 2026. • As approved by County’s Board, the County Administration will enter into negotiations with LifeMoves to execute a Challenge Grant Service Agreement, incorporating appropriate quality assurance and performance standards. • The County will continue discussions with the City of Palo Alto and LifeMoves regarding a Revenue Agreement with the City of Palo Alto for $7 Million of pass-through funding for shelter operations for an initial term of seven (7) years, subject to approval by the Board of Supervisors. The County is committed to scheduling the Revenue Agreement for the Board of Supervisors’ consideration, following review and approval by the County Administration and Office of the County Counsel, no later than 60 days after the City of Palo Alto approves the Revenue Agreement. The County will also continue discussions with the City of Palo Alto and LifeMoves regarding a Service Agreement for LifeMoves to operate the Palo Alto Homekey site.

Santa Clara County Housing Authority:

These services would commence at the beginning of the project (before and during construction). The asset management tasks will become active post construction (in the operations phase).

Pre-Construction and During Construction
• Collaborate with LifeMoves and the City of Palo Alto in the development of construction plans, cost estimation, and construction management. Assist the City with overall review of construction financing, budget and schedule. • Assist the City of Palo Alto with monitoring the construction at all phases, helping to inform the City as to whether the work is being completed on time and according to the design intent. This would include visiting the site as needed. It would also include assisting the City with financial review.
• Review project schedule on a regular basis and provide input to mitigate potential delays.
• Support transparent communication with all project stakeholders, such as the project manager, construction manager, contractors, and commissioning agents. • Assist the City with monitoring project completion and closeout.

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Attachment D - Letter of
Intent between Santa
Clara County, LifeMoves,
Santa Clara County
Housing Authority, and
the City of Palo Alto

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5 Post Construction:
• Provide regular feedback and review, as requested by the City, of financial reports and operating budgets as related to property operations asset management (Annual & Monthly Operating Budgets, Monthly Financial Reports, as needed) • Review of "operating manual" negotiated with the County and LifeMoves and provide feedback on routine and preventative maintenance responsibilities. • Visit the site and inspect units, as needed—including periodic inspection and involvement in regular reviews of operations and adequacy of maintenance.

Frequency will be set with the City and LifeMoves.

C
ity Commitment: Annual fee paid by the City of Palo Alto Time period: FY 2023 – FY 2030 (initial term to be extended) Housing Authority Staff: Part of an existing FTE resource SCCHA Agreement Term: FY 2023 – FY 2030 (initial term to be extended) T
he parties share an interest in the long-term success and sustainability of this program and, as such, are committed to continue discussions on the extension of these referenced agreements beyond this initial 7-year period.

T
his letter is not intended to be, and does not constitute, a binding agreement by the Parties, nor an agreement by the Parties to enter into a binding agreemen t. This letter reflects the Parties’ present understanding of discussions and desire to support the development and operation of the planned Palo Alto Homekey Interim Housing Community at 1237 San Antonio, Palo Alto. No Parties may claim any legal rights against the other by reason of the signing of this letter of intent or by taking any action in reliance hereon, and each party fully understands that neither party will have any legal obligations to the other, or with respect to the proposed activities in this letter.

Th
e City of Palo Alto and all parties look forward to this project providing much needed interim housing for the most vulnerable in our community. For questions, please contact Chantal Cotton Gaines, Deputy City Manager at [email protected] or 650-329-2572.

Sin
cerely,
Ed Shikada
City Manager
City of Palo Alto
Consuelo Hernandez
Director
Office of Supportive Housing
Aubrey Merriman
Chief Executive Officer
LifeMoves
Preston Prince
Executive Director
Santa Clara County Housing Authority
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Attachment D - Letter of
Intent between Santa
Clara County, LifeMoves,
Santa Clara County
Housing Authority, and
the City of Palo Alto

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New Approaches to Homelessness in Silicon Valley
The Future is Home
WE CAN ALL AGREE that people should not live on the
streets. And yet, the problem of homelessness is all
around us. And it affects us all — degrading quality of life, straining law enforcement and healthcare, and impacting the ability to attract businesses.

We need new solutions that address the reality of what
it’s like to lose a home, overcome an addiction, find a job, and regain the stability needed to find a new home and
remain housed.

A Comprehensive Approach That Works
LifeMoves is on the vanguard of innovative approaches to homelessness. Bringing 40 years of expertise in supporting people experiencing homelessness, we’ve learned that each person (individual, family, veteran, LGBTQ+, etc.), has a different reason for ending up on the streets. Whether loss of a job, death of a spouse, medical costs, domestic violence, addiction, or untreated mental health issues — unless these issues are addressed, people won’t remain housed for long.

That’s why LifeMoves has evolved its model to meet people where they are in their life’s journey, provide supportive services to address their needs, and create a new kind of interim housing designed to build self-sufficiency.
~400
full and part-time employees
$63 million
annual budget FY23
40 years
serving the community
LifeMoves
Our Impact
288,000
shelter nights provided in 2022
2,100
clients returned to stable housing in 2022
82%
of families staying at a LifeMoves site
return to stable housing
65%
of all LifeMoves clients return
to stable housing
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Overview and Programs

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Outreach to Meet People Where They Are
Not everyone living in encampments is ready to move out. Mistrust of “the system”, fear of living in congregate shelters with strangers, not wanting to abandon their friends — are issues that have to be overcome. Our dedicated outreach team builds trust, helps people envision a better way of life for themselves, and connects them to needed services.

Supportive Services to Address People’s Issues
Supportive services are key to self-sufficiency and solving homelessness. All LifeMoves clients are assigned a Case Manager they are accountable to, who helps them with their issues and provides access to government programs, financial and credit counseling, resume and job help, or other support.

Interim Housing to Move People Off the Streets
We operate more than 30 facilities that provide more than 250,000 shelter nights each year to individuals, couples, and families, with special services for veterans, LGBTQ, and other groups. Getting off the streets helps people get back on their feet.

Quick-build Interim Housing Units
LifeMoves was awarded the contract to build one of the first innovative housing projects in the Valley — a low-cost modular housing development in Mountain View to help 128 people each year. The facility was built at a fraction of the time and cost of traditional congregate housing, was praised by the Governor, and won an award. Now, LifeMoves was awarded contracts for 5 new facilities that will move 2,000 people off the streets each year.

Next-generation Housing Model
These new sites take a very different approach than conventional group facilities. Designed for dignity, practicality, and self-sufficiency, they are integrated into local communities to facilitate work, school, and connections with others as a transitional step to a permanent place to live. They feature individual units rather than congregate sleeping, private bathrooms, room for pets, large open areas for socializing, and commercial training kitchens to build jobs skills.

Other Programs
LifeMoves comprehensive approach to homelessness also includes providing rapid rehousing with short-term assistance to keep people in their homes, providing safe parking facilities for people who are living in their car or RV, and leveraging existing infrastructure by operating two motels as interim housing with supportive services — which has achieved a high success rate in helping people to find permanent housing.

Addressing the Multiple Dimensions of Homelessness
Our outreach team builds trust with people living
in encampments as a first step in getting help. Our
case managers connect clients with needed services
to address their issues and build self-sufficiency.

Our beautiful new sites integrate nicely into
neighborhoods. They provide an updated model of
interim supportive housing with separate, locking
rooms for privacy and dignity and other amenities.

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Overview and Programs

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R edwood City
Menlo P ark
Half Moon Bay
Mountain View
P alo Alto
San Jose
San Mateo
Daly City
LifeMove s ope rates 26 facilities across
San Mateo and Santa Clara Counties.

SITES SER VING INDIVIDU ALS

SITES SER VING F AMILIES
2 NEW SITES UNDER
CONS TRUCTION 2023/2024

NEW MODULAR DESIGNS
Our Strategy Plan for Growth
We provide the hope that people need, the support they can count on, and the path to the next chapter in their lives. Our comprehensive approach is working. Now, we are scaling our model rapidly, building 5 more interim housing developments at a fraction of the time and cost of traditional congregate housing. These developments will help move roughly 2,000 more people off the streets each year — a big chunk out of the 11,000 people experiencing homelessness in San Mateo and Santa Clara Counties.

1. Attracting and enhancing
staff capabilities, including
incorporating people with
lived experience and feedback
into programs for continuous
improvement.

2. Creating new data systems
to track outcomes more
specifically so that our
evidence-based model could
potentially be replicated in
other geographies

3. Deepening our partnerships
with counties and providers
in the ecosystem to enhance
influence and drive greater
impact.

To achieve this growth, our plan includes:

Invest in Our Comprehensive Solution
We envision a future of thriving communities where every neighbor has a home. It is said that the best way to predict the future is to invent it. So, support us, and let’s invent it together. 181 Constitution Drive, Menlo Park, CA 94025
650-685-5880 / lifemoves.org
Moving Forward
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A Range of Supportive Services Addresses Individual Needs Pathways to Stability
One size does not fit all. Every homeless person took a different path to homelessness and everyone needs
a different path out. For 40 years, LifeMoves has been
meeting people’s needs and with customized services
that build self-sufficiency.

As the largest provider of interim housing and services for individuals, couples, and families experiencing homelessness in Silicon Valley, we focus on the individual’s strengths and challenges. We set up a roadmap to success and celebrate even the smallest steps forward. We’re committed to ending the cycle of homelessness throughout San Mateo and Santa Clara Counties.

Trust & Accountability
Foundational to the LifeMoves mission is supporting our clients on their journey to independence and a home to call their own. Every LifeMoves client is assigned a case manager to develop their unique path forward. The steps on the path are concrete and achievable.

Employment services, medical care, education, shelter, and benefits are all addressed. Case Managers stay in close touch with clients, guide them to the resources they need to take each step, and provide additional support if new issues arise.

These steps are based on best practices in each sphere. Our comprehensive case management system provides conditional choices to guide clients to the specific steps for their situation — a model that may ultimately be used as a gold standard for the sector.

PROGRAMS
Our outreach team builds trust with people
living in encampments as a first step in getting
help. Our Case Managers connect clients with
needed services to address their issues and
build self-sufficiency.

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Overview and Programs

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181 Constitution Drive, Menlo Park, CA 94025
650-685-5880 / lifemoves.org
Services to Address Every Need
Even within families, people may have different needs — from overcoming addiction, to finding employment. That’s why our Case Managers work with each person to overcome their
personal challenges and reach their individual goals.

Housing Moves
Obtaining or retaining stable housing is the ultimate goal of every LifeMoves program. Housing Specialists and Case Managers work with clients to explore traditional and innovative options. Housing specialists work with community organizations, cities, counties, and private property owners, in order to secure living arrangements, negotiate deposits and rent, and organize move-in support.

Career Moves
Many of our clients work at jobs that simply don’t pay a living wage for the Bay Area. LifeMoves employment specialists help our adult clients increase their employment opportunities and earning potential through employment skills training, resume development, job searching training, and interview coaching.

Financial Moves
We provide workshops, as well as individual coaching, on topics such as budgeting, building and repairing credit, savings strategies, and techniques for borrowing money wisely. Clients leave LifeMoves on sound financial footing, it means that these individuals and have the tools they need to thrive and contribute to our community.

Mental Health Moves
Trauma and other behavioral health issues can be both a cause and an effect of becoming homeless. LifeMoves provides free, on-site behavioral health services to address trauma and other behavioral health challenges common among those experiencing homelessness. Services include addiction and recovery support.

Physical Health Moves
Many LifeMoves clients are at higher-risk for medical complications than the general public. Some are elderly, with chronic conditions that have been untreated. Others are Veterans with medical vulnerabilities. Our case managers enroll clients in available insurance coverage and, for clients needing medical services or support, we work with local public health programs and community partners to get our clients the care they need.

Learning Moves
Children experiencing homelessness often miss substantial periods of school. Our Education team and Children’s Services Coordinators work to ensure that all school-aged children are immediately enrolled in the school of their choice, and that they have all of the equipment and supplies they need to be successful. LifeMoves also supports adults who wish to advance their education, whether it be completing a GED or enrolling in community college.

Our Philosophy
A Client-Centered &
Strengths-Focused Approach
Each person is unique and has their
own challenges, strengths, and journey.

Our services are uniquely tailored to
meet the individual needs of each client.

Ensuring Safe Environments
Every person deserves to work or be a
client in a safe environment; it is every
staff and client’s responsibility to maintain
a dignified, clean, welcoming and safe
milieu.

Culturally Responsive &
Trauma Informed
There is no ‘right program’ for every
person, couple or family experiencing
homelessness.

Gathering Data & Feedback
Graduate students in social work,
psychology, and counseling partner
with us to evaluate our programs.

Multi-Dimensional Staffing
To the extent possible services are
staffed by persons with a combination
work, academic, and lived experience.

Our services address many aspects
of people’s lives to help them build
their self-sufficiency.

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Overview and Programs

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City Council
Staff Report
From: City Manager
Report Type: INFORMATION REPORTS
Lead Department: Public Works
Meeting Date: June 12, 2023
Report #:2304-1385
TITLE
Palo Alto Airport 2022 Annual Airplane Noise Report

RECOMMENDATION
This is an informational report and no Council action is required.

EXECUTIVE SUMMARY
The purpose of the Palo Alto Airport Annual Aircraft Noise Report is to identify noise trends in the surrounding areas and determine compliance with established voluntary noise abatement procedures. The 2022 Annual Aircraft Noise Report (Attachment A) was prepared by the Public Works Department’s Airport Division staff based on the aircraft noise complaints received during the 2022 calendar year.

BACKGROUND
The Palo Alto Airport (PAO) receives noise complaints via e-mail at [email protected] and a designated hotline at (650) 329-2405. Staff reviews and responds timely to all complaints, ascertaining from complainants their contact information and the date, time, and description of the offending occurrence. Staff reviews and compiles the data to determine flying activity trends. Staff contacts pilots when violations are observed or reported, advising them of established procedures, requesting compliance, and reminding them about the City’s strong commitment to limiting community impacts from airplane noise.

ANALYSIS
This report is generated on an annual basis and posted to the Airport’s webpage:
www.cityofpaloalto.org/PAO1. A copy is attached to this Informational Report as Attachment A.

Airport staff is currently reviewing newly available programs and hardware for monitoring and 1 www.cityofpaloalto.org/PAO
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tracking operations at the airport, potentially improving the effectiveness of noise monitoring in the future.

FISCAL/RESOURCE IMPACT
There are no fiscal impacts associated with this informational report.

STAKEHOLDER ENGAGEMENT
The Airport has continuously reached out to stakeholders since the transfer of airport operations and will continue to collaborate with stakeholders regarding noise issues and complaints. Airport staff meets monthly with the Palo Alto Airport Association that represents a broad range of airport users including flight schools, charter flight operators, corporate pilots, and private users.

Airport staff attends educational and information conferences including the University of California at Davis Noise Symposium Conference to stay informed on latest industry trends and innovations pertaining to noise and emissions at airports.

As part of the Long-Range Facilities and Sustainability Plan (LRFSP) currently underway, there will be opportunities for public engagement and discussion of both noise and environmental issues at the airport. More information about the LRFSP can be found on the airport website.

ENVIRONMENTAL REVIEW
This is not a project under Section 21065 for purposes of the California Environmental Quality Act (CEQA).

ATTACHMENTS
Attachment A: 2022 PAO Annual Noise Report
APPROVED BY:

Brad Eggleston, Director Public Works/City Engineer
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PALO ALTO

AIRPORT

PUBLIC WORKS DEPARTMENT
2022

ANNUAL NOISE
REPORT
(January 2022 to
December 2022)
AUG 2014 – SEPT 2015
(Q4 2014 – Q3 2015)*
Vision: Palo Alto Airport strives to balance the
interests of pilots to fly with the interests of
neighbors in a peaceful living environment. This
document is a report of the noise complaints
received by the airport in 2022. Airport staff uses
this information to identify trends within Palo Alto
and neighboring communities. These trends inform
communications between airport staff and pilots on
the issue of noise.

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Introduction:

The following is a report on noise-related operations and complaints received by Palo Alto Airport (PAO) in 2022. The Federal Aviation Administration (FAA) defines air travel routes and procedures, including defining separation distances between aircraft, determining hazards to aviation and all other safety criteria for aircraft, and is responsible for directing and enforcing the movement of aircraft in flight.

Although organizations can petition the FAA regarding flight procedures, the FAA has the final say in what is safe and acceptable. The Airport Noise and Capacity Act (ANCA) of 1990 federally prohibits public-use airports from restricting airspace.

The FAA measures noise based on the Yearly Day and Night Average Sound Level (DNL) and the Community Noise Equivalent Level (CNEL). While both are essentially the same, airports in California use the CNEL method to measure noise. CNEL is a method of averaging single event aircraft noise into a weighted 24-hour average. The system adds penalties to all events occurring during the evening (7pm – 10pm) and the night (10pm – 7am). The Santa Clara County Airport Land Use Commission (SCC ALUC) performed a noise study for the Palo Alto Airport using the CNEL to determine the noise contours for 55, 60, 65, and 70 decibels. The contour map is included as Attachment A.

Regarding safety and altitude, the FAA has in place Federal Aviation Regulations (FARs) that establish Minimum Safe Altitudes (MSAs) for aircraft. For fixed wing aircraft, the MSA is 1,000 feet above ground when over congested areas and 500 feet when not over congested areas. These MSAs apply to all fixed wing aircraft except when necessary for landing and takeoff operations. Helicopters are exempt from these altitude restrictions due to the nature of their flight. These minimum altitudes are enforced by the FAA Flight Standards District Office in San Jose, not by Palo Alto Airport. Palo Alto Airport cannot tell pilots when or where to fly; the Airport, however, does have voluntary noise abatement procedures that Palo Alto Airport recommends that pilots follow. (See the Noise Abatement Procedures section below.) The Airport receives noise complaints via email at [email protected] and a noise complaint hotline 650-329-2405. Airport staff review and timely respond to all complaints, ascertaining information from complainants including contact information, date, time, and description of the occurrence. Various flight trackers can be used to help identify the aircraft involved and verify if FAA regulations or Palo Alto Airport procedures were violated. The Airport staff reviews and compiles all data to determine trends with flying activities.

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Annual Noise Report

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Purpose:

The purpose of the Palo Alto Airport Annual
Noise Report is to identify noise trends in the
surrounding areas and determine compliance
with established voluntary noise abatement
procedures.

Airspace:

The Palo Alto Airport airspace is unique. The
congested Bay Area airspace is dominated by
SFO Class Bravo airspace, which encompasses a
30 nautical mile radius around SFO. Underneath
the Class Bravo airspace lays the Class Charlie
airspace of Oakland and San Jose international
Airports. Finally, Moffett Airfield lies approximately 4 nautical miles to the southeast of Palo Alto Airport.

As a result, Palo Alto Airport airspace ends only 1.5 nautical miles southeast of the Palo Alto Airport’s single runway (Runway 13/31). To land at Palo Alto Airport, aircraft must turn before entering Moffett’s airspace, resulting in aircraft having to space themselves in traffic patterns over the peninsula when take- off/landing volumes peak. The FAA’s Air Traffic Control Tower (ATCT) at Palo Alto Airport has a letter of agreement with Moffett’s ATCT providing Palo Alto Airport aircraft with extensions into Moffett airspace when Moffett airfield is not in use. The additional airspace is a useful mitigation tool during busy times.

Further restrictions in Palo Alto Airport airspace come from San Jose Class C airspace, starting at 1,500 feet Mean Sea Level, just southeast of Palo Alto Airport and SFO Class B airspace, starting at 2,500 feet Mean Sea Level, just northeast of the Palo Alto Airport. Both are identified on the Palo Alto Airport Sectional Map: San Jose Class C is shown with thick magenta lines and SFO Class B is shown with thick blue lines. These restrictions play a vital role in aircraft departures, in turn influencing noise abatement procedures for the Palo Alto Airport.

Noise Abatement Procedures:

Noise abatement procedures are voluntary procedures that the Airport asks pilots to follow. The Airport is prohibited from restricting airspace. Palo Alto Airport staff will speak with individual pilots and educate them about the voluntary noise abatement procedures. The Palo Alto Airport cannot levy fines on pilots that violate the voluntary noise procedures. For illustrated noise abatement procedures reference Palo Alto Airport Pilots Handout included as Attachment B.

The noise abatement procedures depend on the runway that is in use at the time. Depending on weather patterns, aircraft can depart on Runway 31 to the northwest or Runway 13 to the southeast.

Approximately 90% of the time, weather conditions require the use of Runway 31. Pilots are asked to not make a left crosswind departure from Runway 31, but instead make a “Left Dumbarton Departure” (fly to the Dumbarton Auto Bridge before making a left turn and flying over East Palo Alto) or a right 270 degree turn before departing to the south or west. When aircraft are using Runway 13, pilots are asked to make Palo Alto Airport Sectional Map
Palo Alto Airport in Green
PAO Airspace highlighted in Red
Source: http://vfrmap.com/?type=vfrc&lat=37.461&lon=-122.115&zoom=10 Item 15
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Annual Noise Report

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a left 270-degree turn. In addition to these procedures, pilots are asked to climb to 1,500 feet or above ground before crossing Highway 101 and reduce power when safely able.

For arrivals, it is standard practice and necessary for pilots to descend to pattern altitude before entering the traffic pattern around PAO, sometimes requiring aircraft to descend below the 1,500 feet minimum of departing aircraft over Palo Alto. As these aircraft are descending to land the engines are generally powered back and quieter than ascending aircraft.

Airport staff continuously engages with tenants and pilots about the voluntary noise abatement procedures, always noting that safety always supersedes noise.

Findings:

The Palo Alto Airport remains one of the busiest general aviation Airports in the Bay Area with an average of 155,803 operations per year since 2013. Airport Operations for the calendar year of 2022 increased 3% compared to the calendar year 2021. An operation is defined as either a takeoff or a landing and a touch-and-go procedure will account for two operations.

During the 2022 Calendar year, the Airport logged 383 total noise complaints from 33 households. Table 2 shows the number of complaints by quarter and includes the totals from 2021.

Table 3 sorts the complaints logged into three sections. The first one is PAO which includes all complaints that involve aircraft that performed an operation at the Airport. The next section is General which includes complaints that did not include a specific aircraft or incident of noise. These complaints may or may not involve aircraft from PAO. The last section is Non-PAO, which include aircraft that are not based or did not operate at the Airport. These flights may include California Highway Patrol, Coast Guard, Air Taxis, Pipe Table 1. Airport Operations for Palo Alto Airport
Year Air Taxi Military Total Year Air Taxi Military Total 2003 17 1 212981 2013 1628 14 172653
2004 619 12 199453 2014 1518 22 179900
2005 2397 28 184821 2015 1082 118 172132
2006 1932 17 176570 2016 708 52 153238
2007 1440 318 181883 2017 872 146 148769
2008 1697 280 174332 2018 760 133 146181
2009 1650 301 155556 2019 920 63 150266
2010 2077 6 158217 2020 620 45 112712
2011 1572 8 170389 2021 566 23 158568
2012 1700 16 176564 2022 636 37 163620
AVG 1510.1 98.7 179076.6 AVG 931 65.3 155803.9
Quarter 1 Quarter 2 Quarter 3 Quarter 4 Total 2022 Total 2021 Complaints 30 197 108 48 383 253
Households 20 10 10 6 33 27
Table 2. Complaints Received
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Surveys, Stanford Life Flight, Angel Flights, and or banner towing operations. Also included in Table 3 are the totals for 2021.

Table 4 below provides a detailed breakdown of the 383 complaints by City. Most complaints came from the City of Palo Alto, with 347 complaints logged from 13 household. One household in the City of Palo Alto provided 314 complaints as can be seen in Attachment C.

Table 5 below shows the general type of aircraft identified as causing noise complaints at the Airport.

There are 2 types of engines for aircraft utilizing PAO. The first is reciprocating which is similar to an automobile engine, and the second is turboprop which is a turbine engine with a propeller that produces thrust. Aircraft are further differentiated by “multi” and “single” which denotes the number of engines for the aircraft. As Table 5, shows single reciprocating aircraft produced the largest portion of noise complaints. This class of aircraft represents most of the fleet at PAO and usually consists of Cessna, Piper and Cirrus aircraft.

Quarter 1 Quarter 2 Quarter 3 Quarter 4 Total 2022 Total 2021PAO 20 165 107 45 337 238General 5 9 0 0 14 9Non-PAO 5 23 1 3 32 6 Table 3. Aircraft Association
City C H C H C H C H C H C H
Atherton 0 0 0 0 0 0 0 0 0 0 1 1
East Palo Alto 5 4 0 0 1 1 0 0 6 5 12 3
Fremont 0 0 0 0 0 0 0 0 0 0 2 1
Los Altos 1 1 0 0 0 0 0 0 1 1 1 1
Los Gatos 0 0 0 0 0 0 0 0 0 0 171 1
Menlo Park 4 3 0 0 1 1 0 0 5 4 5 2
Mountain View 0 0 0 0 0 0 0 0 0 0 5 2
Newark 0 0 0 0 1 1 0 0 1 1 0 0
Palo Alto 13 8 185 5 102 4 47 5 347 13 39 8
Pescadero 5 2 12 5 2 2 0 0 19 5 1 1
Pleasanton 1 1 0 0 0 0 0 0 1 1 0 0
Portola Valley 0 0 0 0 0 0 0 0 0 0 2 1
San Jose 0 0 0 0 0 0 0 0 0 0 6 1
San Ramon 0 0 0 0 0 0 1 1 1 1 0 0
Santa Cruz 0 0 0 0 1 1 0 0 1 1 1 1
Santa Clara 0 0 0 0 0 0 0 0 0 0 2 1
Sunnyvale 0 0 0 0 0 0 0 0 0 0 2 1
Unknown 1 1 0 0 0 0 0 0 1 1 2 1
Woodside 0 0 0 0 0 0 0 0 0 0 1 1
Total 30 20 197 10 108 10 48 6 383 33 253 27
Total 2022
Table 4. PAO Noise Complaints by City
Quarter 1 Quarter 2 Quarter 3 Quarter 4 Total 2021
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Table 6 below shows the number of violations of the established noise abatement procedures. Airport staff makes every effort to talk to all pilots that violate these procedures, but it is difficult to talk to all transient pilots about noise abatement procedures. It is not the role of the FAA Air Traffic Control Tower to advise pilots of the noise abatement procedures, however, the City has developed a working relationship with the Air Traffic Control Tower (ATCT) and Air Controllers do advise pilots of the noise abatement procedures when they have the ability to do so.

Helicopter Multi-Reciprocating Multi-Turboprop Single-Reciprocating Single-Turboprop Unknown2022 Complaints 15 10 10 241 9 982021 Complaints 8 8 4 200 24 9 Table 5. Aircraft Type
Quarter 1 Quarter 2 Quarter 3 Quarter 4 Total
Tenant 4 11 4 3 22
Transient 1 2 1 5 9
Unknown 0 1 1 0 2
Total 5 14 6 8 33
Complaints 30 197 108 48 383
Operations 40,331 44,117 43,870 35,302 163,620
% Compliance 99.9% 99.9% 100% 99.9% 99.9%
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Following is a noise contour map for PAO, adopted by the Santa Clara County Airport Land Use Commission (SCC ALUC) in their 2008 Comprehensive Land Use Plan, reflecting the forecasted noise contours for Palo Alto Airport in 2022.

SCC ALUC used the Integrated Noise Model which considers airport altitude, mean temperature, runway configuration, aircraft flight track definition, aircraft departure and approach profiles, aircraft traffic volume and fleet mix, and flight track utilization by aircraft types. All data is entered into the CNEL formula to prepare the noise contours for Palo Alto Airport.

The 65 decibel (db) noise level of the Airport extends beyond the airport boundaries, but is only over Palo Alto Golf Course, Palo Alto Baylands Nature Preserve, and the salt marshes in San Mateo County.

Refer to https://stgenpln.blob.core.windows.net/document/ALUC_PAO_CLUP.pdf, for a more detailed description of how the SCC ALUC prepared this map.

Attachment A
PAO Noise Contour Map
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Attachment A - 2022 PAO
Annual Noise Report

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2022 Forecasted Palo Alto Airport Noise Contour Map
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Attachment B
PAO Pilot Handout
Santa Clara County created a Pilot Handout for Palo Alto Airport that described the noise abatement procedures. When the City of Palo Alto assumed control of the Airport, the existing noise abatement procedures were adopted, with one exception, “pilots must maintain 1,500 feet or above across Highway 101” was replaced with “Aircraft are asked to climb to and maintain at least 1,500 feet before crossing Highway 101.” The change is consistent with the voluntary nature of noise abatement procedures as Airports are Federally prohibited from instructing pilots how to fly.

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Annual Noise Report

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Bayside Pattern – 800ft
Left
270
Right
270
Peninsula Side
Pattern – 1000ft
Left
Dumbarton
Departure
Not to be used
for navigation
Safety First
Be Aware Palo Alto
Airport Lies under SFO
Class B Airspace
Key
Pattern
Noise Abatement Departures
RWY 31
RWY 13
Noise Abatement Procedures
Please fly neighborly and be aware of the surrounding
communities. There are noise sensitive areas to the west and south of the Airport. Aircraft are asked to climb and maintain at least 1500 feet before crossing Highway 101.

Fly over the bay whenever possible.

Please use reduced power setting whenever possible to
reduce noise impacts. Even a reduction in a 200 RPM can significantly reduce noise.

Safety Always Supersedes Noise Abatement
Palo Alto Airport General Information
Bayside Pattern Alt – 800 feet
Peninsula Side Pattern Alt – 1000 feet MSL
ATCT hours of operation – 0700 – 2100 hrs
ATC / CTA Frequency – 118.600
ATC Ground Frequency – 125.000
Fuel Frequencies – 122.85 or 122.95
Airport Office Phone # – (650) 329-2444
320
Preferred West Bound Departures
Runway 31
Left Dumbarton Departure
When departing runway 31 turn right 10 on takeoff and climb over the bay. Fly straight to Dumbarton Auto Bridge before making a left turn to fly over the peninsula or to the south.

Cross Highway 101 at or above 1500 feet.

Left 270 Departure
After takeoff climb over the bay while making a 270 turn and heading west or south over the peninsula. Cross Highway 101 at or above 1500 feet.

Runway 13
Right 270 Departure
After takeoff turn right over and climb over the bay while making a 270 turn and heading west or south over peninsula. Cross Highway 101 at or above 1500 feet.

Palo Alto Airport asks for
your cooperation in reducing
the noise impact of aircraft
on the neighboring
communities.

BE A GOOD NEIGHBOR – FLY SAFELY AND QUEITLY

CAUTION
The Palo Alto Baylands preserve
is located immediately to the
north of the Airport. Watch for
birds on or near the Airport.

Be alert for bikes & pedestrians
crossing a levee road 290’ from
departure end to Runway 31.

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Attachment A - 2022 PAO Annual
Noise Report

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Attachment A - 2022 PAO Annual
Noise Report

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Attachment C
Map of Palo Alto Households
15 314
1 1
1 1
1 1
2 1
6 1
There were 2 complaints from a single
individual that did not provide an address
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Annual Noise Report

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