Cities Index.
R-2022-061 New and Updated Job Classificications; Funding for 5 FT Positions 2022-06-21

Pismo Beach City Council
June 21, 2022

Document
R-2022-061 New and Updated Job Classificications; Funding for 5 FT Positions 2022-06-21
Meeting
June 21, 2022
Body
Pismo Beach City Council
Pages
4
Original file
69 KB
Text extracted from the city's file for reading and search. Open the original on portal.laserfiche.com. That file is the official record.

RESOLUTION NO. R-2022-061

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PISMO BEACH, �Ww CALIFORNIA AMENDING THE CITY'S CLASSIFICATION PLAN TO INCLUDE FOUR

NEW FULL-TIME JOB CLASSIFICATIONS, UPDATING EXISTING

CLASSIFICATIONS FOR UTILITIES MANAGER AND FACILITIES MANAGER, AND

APPROPRIATING FUNDS TO COVER ONGOING COSTS FOR FIVE FULL-TIME POSITIONS EFFECTIVE JUNE 21, 2022
WHEREAS, the City of Pismo Beach seeks to provide the highest quality of service to its residents, visitors, and staff through Next -Level Service, and seeks opportunities to evaluate best practices for job specifications to ensure the positions are reflective of current and future needs; and
WHEREAS, approval of an updated job description for Utilities Manager (Exhibit A), and Facilities Manager (Exhibit B) will adjust the requirements to be in -line with current processes and updated regulations; and
WHEREAS, amending the City's classification plan to include the four new positions of Code Enforcement Officer, Recreation Coordinator, Parking Enforcement Technician, and Information Technology Technician (Exhibits C—F) will help meet goals established by the City Council; and
�..r WHEREAS, with the addition of the four new positions, and an additionally budgeted police officer position, the extra staffing will aid in covering many of the priorities the City Council has directed that will bring great value to the City; and WHEREAS, City staff has met and conferred with the appropriate Labor groups to review the proposed job classifications.

NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Pismo Beach hereby approves and adopts the amended classifications for Utilities Manager (Exhibit A) and Facilities Manager (Exhibit B), and four new job classifications, set forth as Exhibits C—F to this resolution, and by doing so amends the City's classification plan.

BE IT FURTHER RESOLVED that the City Council of the City of Pismo Beach hereby appropriates $606,244 in expenditures across the various funds listed below and appropriates $102,065 of revenues in the Technology Services Fund IT Service Charges account in FY 2023, including appropriating related budget adjustments between funds.

PAGE 1 OF 25
R-2022-061

Fund
Type
FY 2023 Amount
General Fund
Salary
$ 185,812
Benefits
131,712
IT Allocation
91,859
General Fund Total
409,383
LBID Fund
IT Allocation
1,021
LBID Fund Total
1,021
Parking Enterprise Fund
Salary
48,734
Benefits
35,854
IT Allocation
1,021
Parking Enterprise Fund Total
85,609
Technology Services Fund
Salary
65,499
Benefits
36,565
IT Allocation
(102,065)
Technology Services Fund Total
(0)
Wastewater Enterprise Fund
IT Allocation
4,083
Wastewater Enterprise Fund
Total
4,083
Water Enterprise Fund
IT Allocation
4,083
Water Enterprise Fund Total
4,083
All Funds Total
$ 504,179
Expenditures
Revenues
606,244
102,065
UPON MOTION OF Mayor Pro Tern Reiss, seconded by Council Member Guthrie, the foregoing resolution was adopted by the City Council of the City of Pismo Beach this 21st day of June 2022, by the following vote:

AYES: 5
NOES: 0
ABSENT: 0
ABSTAIN: 0
RECUSED: 0
Approved:

Ed Waa , Mayor
Q1S
Reiss, Guthrie, Newton, Blake, Waage PO
GpRAgT�9
v � o C)s
Attest:OR"25
r ca In erli erk
PAGE 2 OF 25
R-2022-061

Exhibit A
Y OA
.o<r'yo B�PL�

UTILITIES MANAGER

DEFINITION
FLSA: EXEMPT
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City's Public Works operations, including assisting with long- and short-term project planning, overseeing the design, construction, maintenance, and operations of a wide variety of public works infrastructure construction, maintenance, repair, and other programs; coordinates assigned activities with other City departments and outside agencies; provides complex and responsible support to the Director of Public Works/City Engineer; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works/City Engineer. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS
This is a management classification that manages the City's Public Works maintenance and operations divisions, that may include streets, parks, facilities, wastewater treatment and collection systems, and water distribution systems. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision -making responsibility. The incumbents organize and oversee day- to-day activities and operations of the assigned functional areas, including participating in short- and long- term capital improvement planning, and development and administration of Federal, State, and local funds for capital improvements, expansions, and various other projects and studies. Incumbents will function as back-ups for supervision of operations and staff for Utilities and Public Facility Manager positions during a temporary vacancy of the regularly assigned manager. Successful performance of the work requires an extensive professional background as well as skill in coordinating work with that of other City departments and public agencies. This class is distinguished from Director of Public Works/City Engineer in that the latter has overall responsibility for all capital improvement project development, operations, and maintenance functions for the City's Public Works Department and for developing, implementing, and interpreting public policy.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Plans, manages, and oversees the daily functions, operations, and activities of several public works functional areas, including streets, parks, facilities, sidewalks, storm water and drainage systems, wastewater treatment and collection systems, water distribution systems, pier and beach, and fleet maintenance and operations; plans, organizes, and oversees contract development and execution.

PAGE 3OF25
R-2022-061

Utilities Manager

Page 2 of 4 ends

Exhibit A
➢ Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functional areas; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. ➢ Participates in the development and administration of and oversees division budgets. ➢ Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Director. ➢ Participates in the selection of, motivates, and evaluates assigned personnel; provides or coordinates staff training in work procedures; works with employees on performance issues; recommends discipline and termination of employees.
➢ Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met.
➢ Oversees the development of consultant requests for proposals for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award; prepares specifications for various equipment, materials, and supply purchases.
➢ Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; provides information regarding City development requirements. ➢ Prepares, reviews, and completes various reports, including City Council agenda reports and division - related documentation and correspondence.
➢ Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns. ➢ Serves as a liaison for the assigned division to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues. ➢ Provides highly complex staff assistance to the Director of Public Works/City Engineer; develops and reviews staff reports related to assigned activities and services; may present information to the City Council and various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.
➢ Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to public works maintenance and operations programs, policies, and procedures. ➢ Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance and operations; researches emerging products and enhancements and their applicability to City needs.
➢ Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
➢ Evaluates and coordinates division safety and training programs; implements safety and training procedures as needed.
➢ Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. ➢ Performs other duties as assigned.

QUALIFICATIONS
Knowledge of:
➢ Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
➢ Principles and practices of budget development and administration.

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R-2022-061

Utilities Manager

Page 3 of 4 ends

Exhibit A
➢ Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in safety and work procedures.
➢ Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional areas. ➢ Methods, materials, and techniques used in the construction of public works projects. ➢ Contract management practices in a public agency setting. ➢ Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
➢ Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. ➢ General principles of risk management related to the functions of the assigned area. ➢ Recent and on -going developments, current literature, and sources of information related to public works operations and maintenance.
➢ Record keeping principles and procedures.
➢ Modern office practices, methods, and computer equipment and applications related to the work. ➢ English usage, grammar, spelling, vocabulary, and punctuation. ➢ Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. ➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:
➢ Recommend and implement goals, objectives, and practices for providing effective and efficient services.
➢ Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
➢ Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures. ➢ Evaluate and develop improvements in operations, procedures, policies, or methods. ➢ Research, analyze, and evaluate new service delivery methods, procedures, and techniques. ➢ Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. ➢ Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
➢ Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
➢ Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
➢ Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
➢ Establish and maintain a variety of filing, record keeping, and tracking systems. ➢ Operate modern office equipment including computer equipment and specialized software applications programs.
➢ Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. ➢ Make sound, independent decisions within established policy and procedural guidelines. ➢ Use English effectively to communicate in person, over the telephone, and in writing. ➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

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R-2022-061

Utilities Manager Exhibit A

Page 4 of 4 ends

Education and Experience:

Equivalent to the completion of the twelfth (12') grade supplemented by college -level coursework or specialized training in public works construction and maintenance or a related field, and five (5) years of increasingly responsible experience in public works maintenance, construction, and repair work, water or wastewater operations or related field including two (2) years management and/or supervisory experience, five (5) years preferred.

Licenses and Certifications:

Utilities Manager
➢ Possession of a valid Class B California driver's license with appropriate endorsements. ➢ Possession of at time of appointment:
■ Group A — a Grade III Wastewater Treatment Plant Operator issued by the State Water Resources Control Board (SWRCB); or
■ Group B — a Grade III Water Distribution Operator Certificate and Grade II Water Treatment Operator Certificate SWRCB.
➢ If not in possession of all certifications listed in Group A and Group B above, ability to obtain Group A or Group B certifications within one and one half (1-'/z ) years of employment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City development and construction sites, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
May be required to be on -call and to work various shifts and special events or emergencies on evenings, weekends, and holidays.

Updated by: Human Resources
Council Approved:

PAGE 6OF25
R-2022-061

Exhibit B
L�(Y OF
.o�sMO g�PLs

FACILITIES MANAGER
FLSA: EXEMPT
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City's Public Works operations, including assisting with long- and short-term project planning, overseeing the design, construction, maintenance, and operations of a wide variety of public works infrastructure construction, maintenance, repair, and other programs; coordinates assigned activities with other City departments and outside agencies; provides complex and responsible support to the Director of Public Works/City Engineer; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works/City Engineer. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS
This is a management classification that manages the City's Public Works maintenance and operations divisions, that may include streets, parks, facilities, wastewater treatment and collection systems, and water distribution systems. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision -making responsibility. The incumbents organize and oversee day- to-day activities and operations of the assigned functional areas, including participating in short- and long- term capital improvement planning, and development and administration of Federal, State, and local funds for capital improvements, expansions, and various other projects and studies. Incumbents will function as back-ups for supervision of operations and staff for Utilities and Public Facility Manager positions during a temporary vacancy of the regularly assigned manager. Successful performance of the work requires an extensive professional background as well as skill in coordinating work with that of other City departments and public agencies. This class is distinguished from Director of Public Works/City Engineer in that the latter has overall responsibility for all capital improvement project development, operations, and maintenance functions for the City's Public Works Department and for developing, implementing, and interpreting public policy.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modem, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Plans, manages, and oversees the daily functions, operations, and activities of several public works functional areas, including streets, parks, facilities, sidewalks, storm water and drainage systems, wastewater treatment and collection systems, water distribution systems, pier and beach, and fleet maintenance and operations; plans, organizes, and oversees contract development and execution.

PAGE 7OF25
R-2022-061

Facilities Manager Exhibit B

Page 2 of 4 ends

➢ Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functional areas; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. ➢ Participates in the development and administration of and oversees division budgets. ➢ Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Director. ➢ Participates in the selection of, motivates, and evaluates assigned personnel; provides or coordinates staff training in work procedures; works with employees on performance issues; recommends discipline and termination of employees.
➢ Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met.
➢ Oversees the development of consultant requests for proposals for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award; prepares specifications for various equipment, materials, and supply purchases.
➢ Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; provides information regarding City development requirements. ➢ Prepares, reviews, and completes various reports, including City Council agenda reports and division - related documentation and correspondence.
➢ Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns. ➢ Serves as a liaison for the assigned division to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues. ➢ Provides highly complex staff assistance to the Director of Public Works/City Engineer; develops and reviews staff reports related to assigned activities and services; may present information to the City Council and various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.
➢ Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to public works maintenance and operations programs, policies, and procedures. ➢ Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance and operations; researches emerging products and enhancements and their applicability to City needs.
➢ Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
➢ Evaluates and coordinates division safety and training programs; implements safety and training procedures as needed.
➢ Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. ➢ Performs other duties as assigned.

QUALIFICATIONS
Knowledge of:
➢ Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
➢ Principles and practices of budget development and administration.

PAGE 8 OF 25
R-2022-061

Facilities Manager

Page 3 of 4 ends

Exhibit B
➢ Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in safety and work procedures.
➢ Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional areas. ➢ Methods, materials, and techniques used in the construction of public works projects. ➢ Contract management practices in a public agency setting. ➢ Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
➢ Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. ➢ General principles of risk management related to the functions of the assigned area. ➢ Recent and on -going developments, current literature, and sources of information related to public works operations and maintenance.
➢ Record keeping principles and procedures.
➢ Modern office practices, methods, and computer equipment and applications related to the work. ➢ English usage, grammar, spelling, vocabulary, and punctuation. ➢ Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. ➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:
➢ Recommend and implement goals, objectives, and practices for providing effective and efficient services.
➢ Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
➢ Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures. ➢ Evaluate and develop improvements in operations, procedures, policies, or methods. ➢ Research, analyze, and evaluate new service delivery methods, procedures, and techniques. ➢ Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. ➢ Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
➢ Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
➢ Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
➢ Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
➢ Establish and maintain a variety of filing, record keeping, and tracking systems. ➢ Operate modern office equipment including computer equipment and specialized software applications programs.
➢ Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. ➢ Make sound, independent decisions within established policy and procedural guidelines. ➢ Use English effectively to communicate in person, over the telephone, and in writing. ➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

PAGE 9OF25
R-2022-061

Facilities Manager Exhibit B

Page 4 of 4 ends

Education and Experience:

Equivalent to the completion of the twelfth (12') grade supplemented by college -level coursework or specialized training in public works construction and maintenance or a related field, and five (5) years of increasingly responsible experience in public works maintenance, construction, and repair work, including two (2) years management and/or supervisory experience, five (5) years preferred.

Licenses and Certifications:

Facilities Manager
➢ Possession of a valid Class B California driver's license with appropriate endorsements. ➢ Possession of or ability to obtain within 1 year both a Class B (Landscape Maintenance) and Class C (Right of Way) Qualified Applicator Certifications issued by the State of California Department of Food and Agriculture for pest and weed control.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City development and construction sites, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

ENVIRONMENTAL ELEMENTS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS
May be required to be on -call and to work various shifts and special events or emergencies on evenings, weekends, and holidays.

Updated by: Human Resources
Council Approved:

PAGE 10 OF 25
caM11104114

Code Enforcement Officer

Page 1 of 4 ends

Exhibit C
Y O�
A�SMo B�P`Z

DEFINITION

CODE ENFORCEMENT OFFICER
FLSA: NON-EXEMPT
To perform a variety of field and office work necessary to implement and sustain activities of the code enforcement program of the Community Development Department, including enforcement of Municipal and State codes as they relate to regulation of construction projects, public health and safety, land use, and neighborhood maintenance. The position manages the code enforcement caseload, receives and processes new cases, and coordinates initial and follow-up investigations.

Administers community outreach programs to build citizen awareness and cooperation in the pursuit of compliance with adopted codes.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Community Development Director or Building Official.

CLASS CHARACTERISTICS
This is a single -position professional program coordinator class. Under general supervision, incumbent will receive training on code violations that will be readily visible within residential neighborhoods and learn the City and department functions, activities, policies, procedures, and practices.

ESSENTIAL JOB FUNCTIONS
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Administers and coordinates the day-to-day operation of the City's code compliance program, which includes enforcement of City Ordinances including, but not limited to, sign violations, vacation rentals, right-of-way obstructions, overgrown vegetation, and other general safety related codes.

2. Identifies, responds to, and resolves code violations in residential neighborhoods and business district.

3. Researches regulations to prepare and maintain appropriate records/documentation for enforcement of City codes.

4. Gathers information and evidence, such as photographs, notes for future inspections, appropriate physical evidence, and statements.

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R-2022-061

Community Service Technician

Page 2 ends

Exhibit C

5. Enforces sign regulations as it relates to a-frame/sandwich board signs. Issues courtesy warnings or violation notices to neighborhood residents regarding property maintenance standards prior to enforcement.

6. Attends neighborhood meetings as necessary.

7. Opens cases for variety of municipal code and property maintenance violations to address nuisances within residential neighborhoods and business districts

8. Maintains logs and/or appropriate written documentation and records related to statistics and job activities.

9. Issues notices and/or citations as appropriate based on City's Municipal Code and State law.

10. Performs weekly audits of the code enforcement caseload to ensure timely compliance, to meet legal deadlines, and to provide accurate statistics to interested individuals.

11. Establishes and maintains positive and effective working relationships with the general public, community, property owners, City businesses, community groups, and other agencies.

12. Designs and implements a community outreach/education program to encourage cooperation in achieving compliance with adopted codes.

13. Performs field investigations and follow-up inspections, to promote compliance with adopted codes.

14. Ensures the correction of violations through verbal communication, written notices, and administrative citations as needed.

15. Works closely with violators to assist them in finding timely solutions to problems.

16. Perform related duties and responsibilities as required.

QUALIFICATIONS
Knowledge of:
• Basic principles, methods, techniques, and practices of enforcement of codes or regulations.
• Applicable federal, state, and local laws, rules, and regulations. • Microsoft Office and desktop publishing software.
• Operate standard office equipment and a city vehicle. • Code compliance systems.
• Effective investigative and interviewing techniques with an emphasis on conflict resolution and voluntary cooperation.
• Computer applications applicable to code compliance case management and word processing.
• Principles, methods, techniques, and practices of inspection and investigation. • Laws, codes and ordinances relating to general public and community safety.

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R-2022-061

Community Service Technician

Page 3 of 4 ends

Exhibit C
1 Ability to:
• Use tact, poise, and excellent customer service skills in dealing with the public. • Interpret, implement, and enforce provisions of applicable codes, ordinances, and regulations.
• Maintain complete and accurate records.
• Respond to requests and inquiries from the general public. • Write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organization. • Communicate clearly, concisely, and tactfully both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work.
• Meet physical requirements necessary to perform required duties safely and effectively. • Work flexible hours if needed, including weekend days. • Work primarily in the field, with the possibility of being exposed to dust, noise, and inclement weather conditions.
• Establish and maintain records and prepare routine reports related to assignment. • Understand and follow both oral and written instructions. • Carry out duties and responsibilities in compliance with appropriate federal, state, county, and City laws and ordinances and City personnel rules without bias, favoritism, or prejudice.

Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Education/Training
Equivalent to the completion of the twelfth grade supplemented by specialized training in code enforcement, construction regulation, customer service or a related field.

Experience
Two years of experience in enforcement of construction regulations preferred.

License or Certificate
• Possession of, or ability to obtain a valid California driver's license • Ability to obtain Property Maintenance and Housing Inspector certification within 6 months
• Possession of Code Enforcement Officer Certification through CACEO or comparable association is highly desired.

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R-2022-061

Community Service Technician

Page 4 of 4 ends

Exhibit C

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Environment: Office setting with travel to various locations to attend meetings and to perform inspections; the employee works in outside weather conditions.

Physical: Primary functions may require maintaining physical condition necessary for sufficient mobility to work in an office setting and outside in the field; walk, stand, sit, for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; push, pull, lift, and/or carry light to moderate weights; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations.

Vision: See within the normal range of vision with or without correction; specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

Prepared by: Human Resources
City Manager Approved:

PAGE 14 OF 25
R-2022-061

Exhibit D
r
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A6S108�P`Z

RECREATION COORDINATOR
FLSA: NON-EXEMPT
Under general direction, plans, schedules, assigns, and reviews the work of recreation staff responsible for providing a variety of recreation and community programs, facility rentals, community events, and activities of the Recreation Division; administers current and long-term planning activities; performs a variety of technical tasks and professional recreation work relative to the assigned area of responsibility; provides professional support to the Recreation Manager and Tourism & Events Director; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision and direction from the Tourism and Events Director. Exercises some general supervision as a Lead Coordinator during events.

CLASS CHARACTERISTICS
This is a single -level professional classification. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This position is a front line role that provides leadership and direction for recreation programs to the general public and part-time staff.

EXAMPLES OF ESSENTIAL FUNCTIONS (Mustrative Only)
Management reserves the right to add, modem, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Develops and implements goals, objectives, policies, and priorities for recreation services and programs; identifies resource needs; researches and recommends policies and procedures, including standard operating procedures for assigned facilities; helps administers all recreation and community programs and community events.
➢ Determines and recommends equipment, materials, and needs for assigned facilities, projects, and programs; participates in the development, administration, and oversight of Recreation Division budgets; prepares detailed cost estimates with appropriate justifications, as required. ➢ Develops, plans, supervises, implements, and evaluates recreation programs, activities, and/or systems; establishes schedules and methods for providing community and recreation services. ➢ Works with community groups and residents in the development and coordination of programs, facilities, use agreements, and leases.
➢ Oversees the development of public relations to the community. ➢ Coordinates and maintains recreation and contract classes; develops recruitment materials and recruits instructors; coordinates and maintains instructor contracts; provides orientation and training to new instructors on City policies and procedures.
➢ Supervises customer service and facilities rental and usage program, including coordinating facilities rentals, providing information regarding availability of facilities, parks, and athletic fields rentals and usage, identifying facility needs, preparing and monitoring user contracts and agreements and liability PAGE 15 OF 25
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Recreation Coordinator

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Exhibit D
insurance documents, assessing and processing fees and deposits, and other administrative support services necessary for the effective use and operation of City facilities and programs. ➢ Evaluates community recreation needs and interests; prepares community surveys; analyzes data and develops new recreation programs or improvements to meet community needs. ➢ Develops, maintains, and reviews staff, financial, and statistical reports related to grants, program participation and analysis, expenditures, and revenues; establishes and analyzes fees for programs and facilities.
➢ Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies. ➢ Provides administrative support to the Supervisor, such as conducting research, performing special projects, developing reports, or compiling statistics.
➢ Provides advisory support and acts as a liaison to City departments, commissions, citizen committees, community partners, and volunteers to facilitate the delivery of recreation programs and services; builds partnerships and coalitions.
➢ Plans, organizes, and coordinates the operations of a recreation program division. ➢ Provides exemplary customer service to all individuals, maintaining a positive customer service environment.
➢ Oversees program events and activities; ensures staff ratios and plans on -site events. ➢
➢ Performs other duties as assigned.

QUALIFICATIONS
Knowledge of:
➢ Principles and practices of program development and administration, including program implementation, review, and evaluation, and budget administration. ➢ Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
➢ Principles and techniques of organizing and implementing a variety of recreational activities. ➢ Safety precautions and procedures required for recreation programs. ➢ Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation.
➢ Recreational, cultural, age -specific, and social needs of the community. ➢ Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
➢ Principles and practices of contract administration and evaluation. ➢ Principles and practices of public relations techniques. ➢ Principles and procedures of record keeping and report preparation. ➢ Modern office practices, methods, and computer equipment and applications. ➢ English usage, spelling, vocabulary, grammar, and punctuation. ➢ Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. ➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:
➢ Properly schedule and promote programs, activities, and staff. ➢ Maintain accurate records and prepare related reports.

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Recreation Coordinator

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Exhibit D
➢ Establish and maintain effective work relationships.
➢ Develop and implement goals, objectives, practices, policies, procedures, and work standards. ➢ Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community.
➢ Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
➢ Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
➢ Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
➢ Prepare clear and concise reports, correspondence, and other written materials. ➢ Make accurate business arithmetic and statistical computations. ➢ Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. ➢ Use English effectively to communicate in person, over the telephone, and in writing. ➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Associates degree in recreation or related field; or two years of progressive responsible experience in recreation programming.

Licenses and Certifications:
➢ Possession of, or ability to obtain, a valid California Driver's License by time of appointment. ➢ Possession of an American Red Cross First Aid Certificate and CPR Certificate.

PIIYSICAL DEMANDS
Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer, to operate a motor vehicle and to visit various City, recreation, and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office and recreational equipment. Positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 50 pounds.

ENVIRONMENTAL ELEMENTS
Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to blood and body fluids rendering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset PAGE 17 OF 25
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Recreation Coordinator

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Exhibit D
staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Human Resources
Council Approved:

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Exhibit E
FLSA: NON-EXEMPT

PARKING ENFORCEMENT TECHNICIAN

DEFINITION
To perform a variety of field and office work necessary to sustain the function and use of the City's parking program, including repair and maintenance of meters and other applicable parking equipment. The position will maintain the parking meters within the city of Pismo Beach to ensure working order. Position will also patrol assigned areas in order to gain compliance with parking regulations. This position may train and oversee part-time parking staff as needed in the absence of the Parking Supervisor.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision and direction from the Parking Supervisor and Police Commander assigned to oversee the Parking Division. Exercises general supervision over part-time parking staff.

CLASS CHARACTERISTICS
This is a single -position professional program coordinator class. Responsibilities include performance of skilled work in the installation, maintenance, repair, and testing of parking meters and other parking related equipment. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. Training for this position will be provided. Patrols assigned areas in order to gain compliance with parking regulations by verbal warnings, written warnings, and issuing citations; checks parking payment equipment for proper operations; performs the more technical and complex tasks relative to assigned area of responsibility.

EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Installs and maintains parking meters and other related parking equipment. ➢ Diagnoses mechanical, electronic, or programming problems and determines repair requirements. ➢ Responds tactfully to questions and comments from the general public. ➢ Provide safe working environment for themselves and others under established guidelines ➢ Tests, disassembles, inspects, and assembles parking meters and other parking equipment. ➢ Overhauls, adjusts, and programs meters.
➢ Cleans parking meters both in field and shop.
➢ Coordinates removal and installation of parking meters and parking regulatory signs with contractors, inspectors, and other City personnel
➢ Orders supplies and materials.
➢ Conducts parking studies and prepares reports as required. ➢ Keeps records of all repairs and shipments.
➢ Implements goals, objectives, ordinances, regulations, policies, and priorities for parking enforcement programs; identifies resource needs; researches, recommends, and implements policies and procedures, including standard operating procedures.
➢ Recommends equipment and materials.

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Parking Technician

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Exhibit E
➢ Participates in the inspection, maintenance, and repair of all parking control equipment. ➢ Personally performs parking enforcement duties, including writing and issuing notices of violations. ➢ Coordinates with the Parking Division Supervisor and City department representatives to determine City needs and requirements for contractual services; negotiates contracts and agreements; oversees technical consultants' work products to ensure adherence to City standards and legal provisions; ensures that deliverables are submitted on time and budget and that progress and payment requests are consistent with City policy and contract provisions.
➢ Provides administrative support to the Parking Supervisor, such as conducting research, performing special projects, developing reports, or compiling statistics. ➢ Monitors changes in regulations and technology that may affect operations; provides recommendation for implementing policy and procedural changes after approval. ➢ Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. ➢ Performs other duties as assigned.

QUALIFICATIONS
Knowledge of:
➢ Procedures for planning, implementing, and maintaining a parking enforcement and revenue collection program.
➢ Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures. ➢ Principles and practices of contract administration and evaluation. ➢ Principles and practices of public relations techniques. ➢ Practices of researching planning and design issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. ➢ Methods and techniques of effective technical report preparation and presentation. ➢ Modern office practices, methods, and computer equipment and applications. ➢ English usage, spelling, vocabulary, grammar, and punctuation. ➢ Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. ➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Methods, materials, tools, and equipment used in parking meter repair. .= Basic electronic components and equipment.

Computer programs and systems.

Ability to:
➢ Develop and implement goals, objectives, practices, policies, procedures, and work standards. ➢ General Supervision, train, plan, organize, review, and evaluate the work of staff, contractors, and volunteers.
➢ Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
➢ Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
➢ Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
➢ Prepare clear and concise reports, correspondence, and other written materials. ➢ Make accurate business arithmetic and statistical computations.

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Parking Technician

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Exhibit E
➢ Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. ➢ Use English effectively to communicate in person, over the telephone, and in writing. ➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
➢ Use hand tools, power tools, and equipment used in the installation, repair, and adjustment of parking meters.
➢ Use mechanical skills, have good finger dexterity and the ability to problem solve. ➢ Establish and maintain effective working relationships with other employees, contractors, and the general public.
➢ Work independently.

Maintain accurate work records, prepare reports, and follow oral and written instructions.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to the completion of the twelfth grade with possession of a high school diploma or G.E.D.

Parking enforcement experience with frequent public contact desirable. Two years' work experience involving mechanical/electronic repair activities, preferably in meter repair or closely -related field.

Licenses and Certifications:
➢ Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

PHYSICAL DEMANDS
Primary functions may require maintaining physical condition necessary for sufficient mobility to work in an office setting and outside in the field; walk, stand, sit, for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 65 pounds. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City parking enforcement sites, to operate a motor vehicle, and to visit various City meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.

ENVIRONMENTAL ELEMENTS
Employees work partially in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to potentially hazardous physical substances. Employees primarily work in the field and may occasionally be exposed to loud noise levels, hot and cold temperatures, inclement weather conditions, road hazards, loud noise levels, chemicals, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures and City codes.

Prepared by:

Council Approved:

Human Resources
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Exhibit F
FLSA: NON-EXEMPT

INFORMATION TECHNOLOGY TECHNICIAN
Under general direction, performs a variety of technical duties in the implementation, operation, maintenance, and ongoing use of the City's infrastructure; provides computer software, hardware and phone problem resolutions to City staff through the computer help desk. Identifies, diagnoses, and resolves basic to intermediate level problems for users of City owned computer software applications and hardware, the city communications network, and the internet. Acts as a point of contact for technology related problem resolution and performs other duties as assigned. Performs a variety of information technology related duties as required.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction and supervision from the IT Manager and Administrative Services Director.

CLASS CHARACTERISTICS
This is a technical classification that is fully competent to perform a variety of technology -related responsible duties to assist in the support of the City's IT infrastructure and staff help desk requests.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
➢ Using excellent customer service skills, establish and maintain effective working relationships with all city staff, and members of the general public.
➢ Participates in the implementation of goals, objectives, policies, and priorities for the Information Technology Division.
➢ Provide users with support and problem resolution on a variety of hardware and software issues related to computers, cell phones, phone system, and other city -owned technology devices. ➢ Diagnose and resolve network or local printer problems, computer hardware problems, e-mail, Internet, and local -area network access problems.
➢ Respond and triage user inquiries and problems with technology products and services. ➢ Receive and log into help desk to answer questions and resolve problems received from City computer users.
➢ Tests new or upgraded hardware and software for compatibility with existing standards. ➢ Set up and configure end -user computer hardware, software and peripherals. ➢ Monitor help desk ticket information and provide reports on status. ➢ Provide hands on training on the use of computer, peripheral, and communications hardware and software.
➢ Coordinate timely response to staff questions and issues related to technology, software, printers, etc. ➢ Assist in the install of local area network cabling systems and equipment such as network interface cards, hubs and switches.

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Information Technology Manager

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Exhibit F
➢ Perform and maintain hardware inventories.
➢ Assist IT Manager during network and computer set-ups and as needed. ➢ Serves as an interface between the end user and the City's information technology staff; receives and logs user requests for service and problem notification; prioritizes requests, resolves problem or distributes to appropriate information technology staff for response; tracks status to ensure timely response; facilitates escalation as necessary.
➢ Installs, configures or upgrades in house or vendor software, hardware, peripherals, network copiers and printers; troubleshoots hardware and software related problems. ➢ Works with computer users to resolve problems and answer questions on a variety of hardware components and software programs.
➢ Provides on -call assistance for computer systems support. ➢ Performs other duties as assigned.

QUALIFICATIONS
Knowledge of:
➢ Terminology, methods, techniques and practices of the operation and maintenance of network and personal computer hardware and software.
➢ Modern office practices, methods, and computer equipment and applications. ➢ Computer hardware systems and software applications.
➢ Computer applications related to the work, including word processing, internet, networks, database management, spreadsheet and graphic applications.
➢ Techniques for providing a high level of customer service to City personnel, City officials, government agencies and businesses in person, over the telephone, in writing and via email. ➢ Network technology, data storage systems, and other peripheral equipment. ➢ Basic organization and function of public agencies.
➢ Records management and filing principles and practices. ➢ Policies, procedures, regulations and processes related to the Information Technology Division. ➢ Organization and time management skills.
➢ English usage, grammar, spelling, vocabulary, and punctuation. ➢ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
➢ Knowledge and experience with California Law Enforcement Telecommunication System (CLETS) and Department of Justice (DOJ) requirements.
➢ Working knowledge of security, networking, backup, data management„ and database concepts, practices, and procedures.

Ability to:
➢ Implement goals, objectives, and practices for providing effective and efficient services. ➢ Train City staff in work procedures.
➢ Comply with City policies and procedures, complex laws, codes, regulations, and ordinances. ➢ Provide innovative, effective, and efficient IT solutions. ➢ Perform regular updates and or upgrades to IT system and servers. ➢ Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. ➢ Operate modern office equipment including computer equipment and specialized software applications programs.
➢ Use English effectively to communicate in person, over the telephone, and in writing, using technical language appropriate to the audience being addressed.

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Information Technology Manager

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Exhibit F
➢ Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
➢ Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
➢ Operate, identify, troubleshoot and resolve a wide range of computer and phone related problems for users effectively and efficiently.
➢ Communicate effectively, both verbally and written, with customers, co-workers, and vendors in a courteous and professional manner.
➢ Establish effective, professional working relationships with clients and co-workers. ➢ Perform research and analysis necessary to develop and make appropriate written and/or oral recommendations for hardware/software configurations and for interfacing with other computer information systems.
➢ Deliver technical customer support over the phone and in person. ➢ Make the distinction between level one and level two problems. ➢ Read and understand technical information.
➢ Work occasional overtime.
➢ Meet physical requirements necessary to safely and effectively perform required duties.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High school diploma or G.E.D., and college -level coursework in computer science or information technology, or similar field.
and
One year of experience providing end -user support for current PC desktop and application software or one year of experience in installing, upgrading, troubleshooting and repairing computers in a network enviromnent, or, an equivalent combination of education and experience.

An Associates Degree in computer science or information technology is highly desirable.

Licenses and Certifications:

Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

ENVIRONMENTAL ELEMENTS
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Information Technology Manager

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Exhibit F
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Human Resources
Council Approved:
1 PAGE 25 OF 25
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