12.A Report 2025 Classification and Compensation Study 2025-12-02 — Pismo Beach City Council, December 2, 2025 (part 3 of 4)

• Performs other duties as assigned

QUALIFICATIONS

Knowledge of:

• Basic functions, principles and practices of law enforcement agencies including crime scene investigations and evidence retention practices and regulations. • Activities and programs of the City’s Police Department. • Current forensic methods and techniques used in the collection, analysis, evaluation, preservation, and presentation of physical evidence.
• Techniques and procedures used in developing, collection, and analyzing fingerprint evidence.
• Basic methods and techniques of crime prevention and conflict resolution. • Basic knowledge of types of narcotics and reference books. • Occupational Health and Safety Administration (OSHA) requirements for handling and disposing of evidence with blood borne pathogens, infectious diseases, and other related body fluid contamination.
• Identifying and handling a firearm.
• Police terminology and law enforcement codes.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures. • Occupational hazards and standard safety practices necessary in the assigned area. • Techniques for records management and evidence processing, including records disbursement and chain of evidence procedures.
• Methods used in the collection, tabulation, review, analysis, and distribution of evidence and property, forms, reports, and documents.
• Modern office practices, methods, and computer equipment and applications related to the work, including police records management systems, data tracking, word processing, and spreadsheet applications.
• Business letter writing and the standard format for reports and correspondence. • Business arithmetic and basic statistical techniques. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Perform technical, detailed, and responsible law enforcement support work. • Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Organize, research, and maintain technical and administrative files. • Enter data into a computer system and prepare written materials with sufficient speed and accuracy to perform the work.

Council Agenda 12-2-2025 12.A-242
Attachment 2

Property and Evidence Technician

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• Obtain necessary information from individuals in stressful or emergency situations. • Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action. • Conduct complex criminal evidence collection and analysis. • Photograph and videotape crime scenes, traffic collision scenes, and develop latent fingerprints.
• Make accurate arithmetic and statistical calculations. • Prepare clear and effective reports, correspondence, and other written materials. • File and maintain automated and hardcopy records with speed and accuracy. • Organize own work, set priorities, and meet critical deadlines. • Operate modern office equipment including computer equipment and software programs. • Operate radio communication equipment.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and two (2) years of increasingly responsible clerical, law enforcement, records management , or related experience involving frequent public contact.

Specialized training or experience in law enforcement is highly desirable.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. • Possession of, or ability to obtain, certifications in Forensics, Latent print processing, and evidence and property management desirable.
• Possession of, or ability to obtain, POST Evidence Course certification is desirable.

Physical Demands

Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read written materials, a computer screen, and examine evidence; color vision to distinguish between evidence and property char acteristics; and hearing and speech to communicate in person and over the telephone and/or radio. This is primarily a sedentary office classification that requires extended periods of time of sitting; standing in and walking between work areas may also be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull Council Agenda 12-2-2025 12.A-243
Attachment 2

Property and Evidence Technician

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drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 75 pounds and heavier weights with the use of proper equipment.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The principal duties of this class are performed in a police station environment with exposure to criminal offenders, mentally ill individuals, and persons potentially infected with communicable diseases .

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-244
Attachment 2

PT Facility Attendant

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PT FACILITY ATTENDANT

FLSA: NON-EXEMPT

DEFINITION

Under direction from the Recreation Division, this position is responsible for maintaining customer relations, facility organization, and cleanliness. Responsibilities include but are not limited to building security, minor repairs, customer relations and participant safety. Candidate must be willing to work some weekends and evenings.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Recreation Manager or their designee. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Positions in this classification support and assist onsite with facility rentals for the City.

Performance of the work requires independence, initiative, tact, and discretion within established guidelines.

• Provide excellent customer service and open communications with community members, guests, and other affiliates.
• Safety and security for the City facilities and equipment. • Opens and/or closes department facilities and parks depending on the shift for that day. • Conducts regular building inspections for the purpose of documenting attendance, facility maintenance and safety reports.
• Organize and maintain the inventory of custodial supplies and equipment. • Make recommendations on the specifications for the purchase of new equipment and supplies as needed.
• Maintain a working knowledge of all general and departmental safety rules. Improve safety levels by preventing, confronting and correcting unsafe behavior. • Assist with Recreation special events and programming. • Performs other duties as assigned.

Council Agenda 12-2-2025 12.A-245
Attachment 2

PT Facility Attendant

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QUALIFICATIONS

Knowledge of:

• Procedures for assisting with a variety of recreation and leisure activities and programs through community participation.
• Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of public relations techniques. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Perform manual labor.
• Effectively deal with public and staff personnel.
• Communicate effectively both verbally and in writing. • Exhibit good organizational and leadership skills.
• Respond well under pressure.
• Perform basic repairs and facility cleanliness.
• Participate in weekend events as necessary.
• Work independently with minimal supervision.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and at least one (1) year of experience involving frequent public contact and customer service.

Licenses and Certifications

• Possession of, or ability to obtain by time of appointment, a California driver’s license.

Council Agenda 12-2-2025 12.A-246
Attachment 2

PT Facility Attendant

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Physical Demands

Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer, to operate a motor vehicle and to visit various City, recreation, and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office and recreational equipment. Positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 25 pounds.

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to inclement weather and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-247
Attachment 2

PT Lead Recreation Coordinator

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PT LEAD RECREATION COORDINATOR

FLSA: NON-EXEMPT

DEFINITION

Under limited direction, leads and supports staff and crews supporting and facilitating a variety of recreation and community programs, facility rentals, community events, and activities for the Recreation Division. Performs a variety of administrative tasks and recreation work relative to the assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Recreation Manager. Exercises some general supervision when required.

CLASS CHARACTERISTICS

This is the highest-level part-time position in the Recreation Division. Performance of the work requires independence, initiative, and discretion within established guidelines. This position provides leadership and direction for recreation programs to the general public, rec reation leaders, and volunteers.

• Provides lead level coordination of recreation programs; facilitates program successes and provides insight, direction, and information to participants and staff ; serves as an authority when needed.
• Delivers exemplary service while maintaining a positive customer environment. • Participates in the development, implementation, and maintenance of program goals and objectives; oversees and maintains schedule aligning with program offerings with facility availability.
• Advertises and recruits contract instructors and teachers to assist in designing youth and adult classes and programs.
• Coordinates program billing, payments, and contracts; ensures compliance with applicants, appropriate permitting, insurance, and rental agreements and fees.

Council Agenda 12-2-2025 12.A-248
Attachment 2

PT Lead Recreation Coordinator

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• Oversees, monitors, manages, and leads program events and activities when required; supports registration of participants and maintains rosters and logs. • Prepares, updates and maintains reports, correspondence and staff manuals. • Participates in the development, implementation, and maintenance of program goals and practices; creates meeting agendas and focus groups to accomplish goals; provides feedback and follow up on new and existing projects as well as fiscal planning . • Establishes and maintains relationships with user groups, staff, and administration. • Coordinates, facilitates, and marketing and publicity of programs; supports and coordinates event planning ensuring all logistics are well managed. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles and practices of program development and administration, including program implementation, review, and evaluation, and budget administration. • Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation. • Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Support event planning and overall recreation program coordination. • Coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community.
• Prepare clear and concise reports, correspondence, and other written materials. • Make accurate business arithmetic and statistical computations. • Organize and prioritize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Council Agenda 12-2-2025 12.A-249
Attachment 2

PT Lead Recreation Coordinator

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• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and Associate Degree in Recreation, Event Planning, or related field, and three (3) years of professional experience in the development, coordination, and implementation of recreation programs.

Licenses and Certifications

• Possession of, or ability to obtain by time of appointment, a California drivers license. • Possession of, or ability to obtain and maintenance of , an American Red Cross First Aid and CPR Certificate.

Physical Demands

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to blood and body fluids rend ering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-250
Attachment 2

PT Ocean Lifeguard

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PT OCEAN LIFEGUARD

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, patrols the City beach to ensure proactive and expeditious accident prevention and response; responds to beach, cliff and water-related accidents and emergencies; enforces compliance with state and local laws, including beach ord inances; educates the public regarding beach and water safety and other public safety matters; maintains lifesaving and other related equipment and facilities; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from an assigned Cal FIRE command staff. No supervision of staff is exercised. Lead Lifeguard’s may exercise technical and functional direction over support staff.

CLASS CHARACTERISTICS

Lifeguard I: The requirement for a Lifeguard I is based on the minimum requirements for all entry- level lifeguards as set forth by the United States Lifesaving Association. That standard consists of entry-level lifeguards being at least 18 years of age, valid certification in CPR for the Professional Rescuer, California Title 22 Advanced First Aid/Public Safety for First Responders, and a minimum of 56 hours of open water lifesaving training (USLA Academy)

Lifeguard II: Must have all qualifications of a Lifeguard I and a minimum of one season as an Ocean Lifeguard. Must possess either a Boat Operator certificate or Emergency Medical Technician (EMT) certificate.

Lifeguard III: Must have all qualifications of a Lifeguard II, a minimum of two-seasons as an Ocean Lifeguard and have a valid California Emergency Medical Technician (EMT) certificate.

Lead Lifeguard I: Must have completed a USLA Academy and have a Boat Operator certificate. A minimum of two seasons as an Open Ocean Lifeguard is strongly recommended. Must possess leadership ability. Lead Lifeguard I positions are appointed through a selection process.

Lead Lifeguard II: Must have all qualifications of a Lead Lifeguard I and a valid California Emergency Medical Technician (EMT) certificate. Lead Lifeguard II positions are appointed through a selection process.

Council Agenda 12-2-2025 12.A-251
Attachment 2

PT Ocean Lifeguard

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• From lifeguard vehicles and towers patrols and observes beaches, bluffs, parks and the water to monitor waders, simmers, surfers, and other persons, along with boats and other watercraft and vehicles; through communication and proactive safety contacts, averts potential accidents; utilizes swimming, paddling and water lifesaving skills to perform water rescues; provides first responder medical emergency response to water and other City emergencies, including initial patient assessment, cardiopulmonary resuscitation and trauma emergency care; prepares patients and assists paramedics in advanced life support emergency medical care.
• Provides general assistance, information and instruction to the public regarding beach, water and other related public safety issues; receives, responds to and resolves questions, inquiries and complaints from the beach going public; if warranted, refers r equests and complaints to management; provides guidance, warnings and announcements for the publics benefit and information; administers basic first aid for minor injuries. • Enforces City beach ordinances including those related to animals, alcohol and public gatherings; identifies illegalities and issues warnings in accordance with applicable laws; ordinances and departmental policies; as necessary, calls for backup support from police department; responds to beach-related emergencies involving dangerous marine life. • Cleans, services, maintains and performs minor repairs to equipment and facilities; checks and monitors upkeep and preventative maintenance of towers and emergency equipment, including lifesaving and water rescue equipment, to ensure it is fully operational and prepared for emergency situations.
• Participates in educational courses and training in advanced lifeguarding techniques and equipment, medical aid and a variety of other subjects relating to lifeguarding; studies and learns local ocean, surf, weather, beach and environmental conditions; studies and learns departmental operations and procedures.

QUALIFICATIONS

Knowledge of:

• Ocean, weather, surf, beach and environmental conditions. • First aid practices, terminology and techniques, cardiopulmonary resuscitation practices. • Techniques to operate lifesaving medical equipment, including defibrillators, general lifeguard and rescue equipment, such as radio equipment, paddleboards and four -wheel drive vehicles.
• Municipal codes and ordinances regarding use of beaches and parks . • Applicable federal and state laws, including state boating laws.

Council Agenda 12-2-2025 12.A-252
Attachment 2

PT Ocean Lifeguard

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Ability to:

• Alertly observe and analyze a wide variety of public safety situations and determine appropriate courses of action.
• Establish and maintain effective working relationships with staff, public and governmental agencies.
• Communicate effectively both orally and in writing.
• Interpret, apply and explain applicable laws, codes and ordinances . • Apply medical care at the basic life support level, including cardiopulmonary resuscitation . • Prepare and maintain clear, concise and accurate documentation. • Utilize sound, independent judgment within established guidelines; remain calm, make sound decisions and respond appropriately in emergency situation. • Maintain personal physical endurance, strength and agility. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and completion of the City’s junior lifeguard program.

Licenses and Certification

• Ability to obtain an Ocean Lifeguard I certification. • Ability to obtain, and maintenance of, a CPR certification for the professional rescuer. • Ability to obtain, and maintenance of, an Advanced First Aid and/or EMT I certification. • Ocean Lifeguard II and Above: Possession of, or ability to obtain by time of appointment, a California driver’s license.

Physical Demands

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of the class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this class, an employee is frequently required to run, swim, paddle, and walk long distances; stand and sit for long periods; climb or balance; stoop, kneel, bend, crouch or crawl; reach with hands and arms; talk and hear both in person from close and long distances and by phone or radio; use hands to fingers, handle, feel, or operate lifesaving equipment and drive a vehicle. The employee regularly lifts, pushes or pulls persons or Council Agenda 12-2-2025 12.A-253
Attachment 2

PT Ocean Lifeguard

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equipment over 100 pounds. Specific vision requirements of this job include close vision, distance vision, use of both eyes, ability to

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; observe and interpret people and situations; analyze and solve problems; read and interpret data, information and documents; use mat h and mathematical reasoning; perform work on multiple, concurrent tasks with constant interruptions; work under intensive pressure and deadlines; interact with public, management, representatives of other governmental agencies and staff, and deal with distressed, quarrelsome or abusive individuals.

Environmental Elements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly works in outdoor weather conditions, including ability to swim in ocean conditions, is routinely exposed to the sun, may be exposed to extreme heat or cold; works on uneven and/or slippery surfaces and is periodically exposed to hazardous conditions/situations.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-254
Attachment 2

PT Parking Enforcement Officer

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PT PARKING ENFORCEMENT

OFFICER

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, performs a variety of field and office work supporting the function and use of the City’s parking program. Monitors meters and applicable parking equipment, patrols assigned areas, enforces parking regulations by issuing citations, checks parking meters for proper operations and collection of fees. Requires knowledge of City parking rules and regulations and the ability to courteously and tactfully deal with the public. Perform s a variety of administrative tasks in support of assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Parking Supervisor and Parking Enforcement Technician.

CLASS CHARACTERISTICS

This is a part-time classification that supports and assists with the daily operations of the Parking Division. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. Patrols assigned areas in order to gain compliance with parking regulations through verbal warnings, written warnings, and issuing of citations.

• Responds tactfully to questions and comments from the general public. • Provides information to the general public on laws, regulations, and ordinances affecting parking; provides general assistance to all with emphasis on customer service. • Monitors parking spaces used/blocked by construction project s • Implements goals, objectives, ordinances, regulations, policies, and priorities for parking enforcement programs.

Council Agenda 12-2-2025 12.A-255
Attachment 2

PT Parking Enforcement Officer

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• Personally performs parking enforcement duties, including writing and issuing notices of violations.
• Coordinates with the Parking Division Supervisor regarding any changes, non-operational meters, damaged meters, etc.
• Provides administrative support to the Parking Supervisor as needed. • Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. • Provides customer service informing citizens of parking regulations and assisting citizens with completing transactions for paid parking.
• Acts as a liaison between the public and City.
• Performs other duties as assigned

QUALIFICATIONS

Knowledge of:

• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures. • Principles and practices of public relations techniques. • Methods and techniques of effective technical report preparation and presentation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Methods, materials, tools, and equipment used in parking meter repair. • Basic electronic components and equipment.
• Computer programs and systems.

Ability to:

• Exercise proper judgment, tact, and diplomacy in interacting with people. • Enforce parking rules and regulations fairly and impartially. • Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
• Prepare clear and concise reports, correspondence, and other written materials. • Make accurate business arithmetic and statistical computations.

Council Agenda 12-2-2025 12.A-256
Attachment 2

PT Parking Enforcement Officer

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• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Use hand tools, power tools, and equipment used in the installation, repair, and adjustment of parking meters.
• Use mechanical skills, have good finger dexterity and the ability to problem solve. • Establish and maintain effective working relationships with other employees, contractors, and the general public.
• Work independently.
• Maintain accurate work records, prepare reports, and follow oral and written instructions.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and one (1) year of experience involving frequent public contact and customer service. Parking enforcement experience with frequent public contact is desirable.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Physical Demands

Primary functions may require maintaining physical condition necessary for sufficient mobility to work in an office setting and outside in the field; walk, stand, sit for prolonged periods of time required; occasionally stoop, bend, kneel, crouch, reach and twist; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 65 pounds. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer ; ability to inspect City parking enforcement sites, to operate a motor vehicle, and to visit various City meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone.

Environmental Elements

Council Agenda 12-2-2025 12.A-257
Attachment 2

PT Parking Enforcement Officer

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Employees work partially in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to potentially hazardous physical substances.

Employees primarily work in the field and may occasionally be exposed to loud noise levels, hot and cold temperatures, inclement weather conditions, road hazards, loud noise levels, chemicals, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures and City codes.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-258
Attachment 2

PT Planning Intern

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PT PLANNING INTERN

FLSA: NON-EXEMPT

DEFINITION

Under direct or general supervision, works with planning staff as a Planning Intern/Project Planner supporting the Community Development Planning Division. Performs general planning research, assists public at the counter, creates exhibits for Planning Commission, and provides basic plan check when needed.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Planning Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is a part time internship position within the Planning Division of the Community Development Department. Incumbents in this position would generally be a senior or graduate student willing to work up to 19 hours per week with the potential of additional hours during the summer.

• Performs general and well-defined planning activities in support of the planning division and process; provides assistance to planners within the City. • Evaluates and processes administrative permits, under initial guidance and direction. • Assists in the development and creation of maps and the preparation of statistical analysis. • Prepares, drafts, creates, and presents staff reports to the Planning Commission when requested.
• Supports the development and preparation of exhibits for the Planning Commission. • Researches information to provide insight and support for the development of regulations and plans.
• Assists the public at the counter and provides information and direction to appropriate area.

Council Agenda 12-2-2025 12.A-259
Attachment 2

PT Planning Intern

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• Prepares straightforward and basic environmental initial studies and evaluates the CEQA status of projects.
• Performs basic plan check activities; may act as a project manager for development projects and special assignments under the supervision of a professional planner. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Modern principles and practices of planning and plan checking. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Project management principles and techniques.
• Researching and reporting methods, techniques, and procedures. • Modern office methods, practices, procedures, and equipment, including computer hardware and software necessary for graphic presentation, mapping, and database management.
• Practices of researching and compiling information for use in planning projects. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Read plans and specifications
• Report environmental impact of various City programs and services. • Conduct routine research projects, evaluate alternatives, and make sound recommendations. • Read, interpret, apply, and explain technical written material and complex Federal, State, and local policies, procedures, laws, regulations, ordinances, and City planning policies and procedures.
• Read and understand technical drawings and specifications. • Prepare and present clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Council Agenda 12-2-2025 12.A-260
Attachment 2

PT Planning Intern

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• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED. Undergraduate or Graduate student enrolled in an accredited college or university majoring in City and Regional Planning, Urban Planning, or related field.

Licenses and Certifications

• None.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to inspect various City development sites; to operate a motor vehicle and to visit various meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification, although the job involves field inspection work requiring frequent walking at inspection sites to monitor performance and to identify problems or hazards; standing in and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Environmental Elements

Employees primarily work in an office environment with moderate noise levels and controlled temperature conditions but may occasionally work in the field and be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road haz ards, vibration, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-261
Attachment 2

PT Records Clerk

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PT RECORDS CLERK

FLSA: NON-EXEMPT

DEFINITION

Under general direction, performs a wide variety of assignments and analysis related to facilitating the City’s response to public records requests, litigation production requests, and document subpoenas, as well as gathering records for the City’s claims administrators and legal counsel as necessary in the performance of their duties. Develops and maintains effective working relationships with staff and interacts with claims adjusters, legal counsel, and members of the public in the supervisor’s absence. Exercises tact and confidentiality with respect to handling sensitive or other non-public materials. Maintains a calendar of pending requests and helps ensure the timeliness of the City’s responses. Receives, organizes, analyzes, packages, and transmits volumes of records and makes recommendations relating.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the City Clerk. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This is a part time administrative position within the City Clerk’s Office. Incumbents perform the full range of clerical work in the management and support of City documents and files.

Incumbents perform customer service and various records related clerical tasks in support of the department. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

• Performs a broad range of records management for the City; maintains a shared electronic calendar of pending requests to help ensure the timeliness of the City’s responses; tracks each request from submittal through completion and eventual retirement of the file. • Types reports, record other office documents for computer updating; accesses, inputs, and retrieves information from a computer.

Council Agenda 12-2-2025 12.A-262
Attachment 2

PT Records Clerk

Page 2 of 3 ends

• Organizes electronic file folders for collaborative collection of records from various departments.
• Disseminates and files reports and other documents, establishes and updates files, and conducts inspections of records in accordance with state statutes. • Files, scans, and/or destroys paperwork in accordance with established policies and procedures as necessary.
• Reviews and evaluates materials to identify key data, determines critical information, and monitors the sensitivity of documents and records.
• Trains employees on the various entry and retrieval activities of the records system. • Oversees Records environment for day to day operations and scheduling of office personnel. • Reviews, verifies, codes, and/or classifies incoming reports and documents. • Responds to questions in person and over the phone from members of the public in a professional and courteous manner.
• Gathers information for various reports.
• Answers telephone, greets walk-ins, and responds to requests for information. • Maintains knowledge of current public records laws.
• Performs other duties as assigned

QUALIFICATIONS

Knowledge of:

• Standard business English with accurate grammar, spelling, punctuation, and sentence structure.
• Business correspondence formats; record keeping and filing system methods. • Advanced uses of word processing, graphics, spreadsheets, database, and other applicable computer software applications.
• City’s functions, policies, and procedures.
• Modern office practices, methods, and computer equipment and computer applications related to work, including word processing and spreadsheet software. • English usage, grammar, spelling, vocabulary, and punctuation. • Strong written and oral communications and relational skills. • Basic math skills for budget and other financial calculations. • Operate general office equipment to include word processor, computer, calculator, copy machine, scanner, and fax machine.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Access, input, and retrieve information from a computer. • Learn assigned clerical tasks readily and to adhere to prescribed routines.

Council Agenda 12-2-2025 12.A-263
Attachment 2

PT Records Clerk

Page 3 of 3 ends

• Effectively deal with the public.
• Troubleshoot and resolve problems.
• Instruct others in data entry.
• Understand and follow moderately complex instructions. • Learn new methods, procedures, and statistical reports. • Handle multiple tasks, and work independently with minimal supervision • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and one (1) year of responsible customer service or records related experience. Public agency experience is highly desirable.

Licenses and Certifications

• None

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 25 pounds.

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-264
Attachment 2

PT Recreation Assistant

Page 1 of 3 ends

PT RECREATION ASSISTANT

FLSA: NON-EXEMPT

DEFINITION

Under general direction, assists, supports, and facilitates a variety of recreation and community programs, facility rentals, community events, and activities for the Recreation Division . Performs a variety of administrative tasks and recreation work relative to the assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Recreation Manager or their designee.

Exercises some general supervision when required.

CLASS CHARACTERISTICS

This is a part-time classification that supports and assists with the daily operations of the Recreation Division. Performance of the work requires independence, initiative, and discretion within established guidelines. This position provides leadership and direction for recreation programs to the general public, recreation leaders, and volunteers.

• Assists with the planning, organization, and coordination of recreation programs; facilitates program successes and provides insight, direction, and information to participants and staff. • Provides exemplary customer service to all individuals; maintaining a positive customer service environment.
• Participates in supporting the development, implementation, and maintenance of program goals and objectives; Assists with maintaining schedule alignment of program offerings with facility availability.
• Assists with coordination of program billing, payments, and contracts; ensures compliance with applicants, appropriate permitting, insurance, and rental agreements and fees. • Assists with overseeing and monitoring program events and activities when required. • Prepares, updates and maintains reports, correspondence and staff manuals.

Council Agenda 12-2-2025 12.A-265
Attachment 2

PT Recreation Assistant

Page 2 of 3 ends

• Establishes and maintains relationships with user groups, staff, and administration. • Assists with the creation and update of the Activity Guide and other Recreation materials and marketing.
• Assists with facility rentals as needed.
• Assists with coordinating, facilitating, and marketing Recreation programs; supports and coordinates event planning ensuring all logistics are well managed. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles and practices of program development and administration, including program implementation, review, and evaluation, and budget administration. • Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation. • Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of public relations techniques. • Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

Council Agenda 12-2-2025 12.A-266
Attachment 2

PT Recreation Assistant

Page 3 of 3 ends

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and two (2) years of professional experience in the development, coordination, and implementation of recreation programs or related field.

Licenses and Certifications

• Possession of, or ability to obtain and maintenance of, an American Red Cross First Aid and CPR Certificate within twelve (12) months of appointment to the position.

Physical Demands

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to blood and body fluids rend ering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-267
Attachment 2

PT Recreation Services Coordinator

Page 1 of 3 ends

PT RECREATION SERVICES

COORDINATOR

FLSA: NON-EXEMPT

DEFINITION

Under direction from the Recreation Manager, this position plans, organizes, coordinates, and implements a variety of services and activities in order to provide the community with recreational programs. Processes and coordinates facility rentals for programs and groups.

Perform a variety of administrative tasks in support of assigned area of responsibility.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Recreation Manager or their designee.

Exercises some general supervision when required.

CLASS CHARACTERISTICS

This is a part-time position in the Recreation Division. Performance of the work requires independence, initiative, and discretion within established guidelines. This position coordinates usage of the City’s facilities and other recreation services ensuring the needs of the various recreation programs are met.

• Plans, organizes, and coordinates facility usage and rental throughout the City; supports program successes and provides insight, direction, and information to participants and staff. • Provides exemplary customer service to all individuals; maintaining a positive customer service environment.
• Participates in the development, implementation, and maintenance of program goals and objectives.
• Coordinates rental billing, payments, and contracts; ensures the appropriate use of facilities • Oversees, monitors, manages, and leads program events and activities when required. • Assists and participates in Recreation programming and events, including pre and post event.

Council Agenda 12-2-2025 12.A-268
Attachment 2

PT Recreation Services Coordinator

Page 2 of 3 ends

• Prepares, updates and maintains reports, correspondence and staff manuals. • Establishes and maintains relationships with user groups, staff, and administration. • Coordinates, facilitates, and marketing and publicity of programs; coordinates facility usage, scheduling, and availability.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation. • Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Facility rentals, agreements, and payment processing. • Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Supervise, organize, and evaluate the work of volunteers. • Coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community.
• Prepare clear and concise reports, correspondence, and other written materials. • Make accurate business arithmetic and statistical computations. • Organize and prioritize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Council Agenda 12-2-2025 12.A-269
Attachment 2

PT Recreation Services Coordinator

Page 3 of 3 ends

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and two (2) years of customer service and administrative support.

Licenses and Certifications

• None

Physical Demands

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-270
Attachment 2

PT Tourism and Events Host

Page 1 of 3 ends

PT TOURISM AND EVENTS HOST

FLSA: NON-EXEMPT

DEFINITION

Under general supervision of the Conference & Visitor's Bureau, greet, receive and provide accurate and helpful information to all visitors while exceeding their expectations with high quality guest services; assist with supporting city events, from setup through breakdown, including actively assisting on site throughout the duration; act as a liaison between visitors, local business, and the City of Pismo Beach; send and receive mail; restock brochures; perform clerical tasks and related work as required. The Visitor Information Center is open 7 days a week. Hours of operation vary.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Tourism Manager or designee.

CLASS CHARACTERISTICS

This is a part-time position in the Conference and Visitors Bureau. Performance of the work requires independence, initiative, and discretion within established guidelines. This position provides support, assistance, direction, and communication for visitors, residents, and businesses within the City of Pismo Beach, including during city events.

• Serves as an ambassador to the City of Pismo Beach by greeting guests, answering questions, and providing quality customer service.
• Plays a key part in supporting city events, including pre-event coordination, communication and outreach, as well as setup and breakdown; actively assisting on site throughout the duration of the event; support on-site event services, event check-in, visitor information, customer sales and service, field questions and concerns, and vendor support. • Keeps up to date with local activities, events, businesses and trends to be able to share up to date information about the City and its happenings and culture.

Council Agenda 12-2-2025 12.A-271
Attachment 2

PT Tourism and Events Host

Page 2 of 3 ends

• Works with the CVB staff promoting local events; opens information center, stocks brochures and checks inventory; monitors displays, cleanliness, and maintenance. • Responds to visitor inquiries and requests and resolves issues on the phone and in person. • Welcomes visitors, shares information, answers questions, engages with, and thanks visitors. • Plans, organizes, and implements all activities of the visitor's center. • Remains connected to businesses, hotels, and restaurants; compiles and presents prices, specials, and other opportunities for visitors; consolidates visitor information providing calendars and events.
• Assists the Tourism and Events Department team by assembling information packets for individual visitors, refers industry tour and group information requests, and assists in other areas/projects as requested by CVB staff.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• General knowledge of Pismo Beach and the surrounding areas, businesses, events, natural spaces and history.
• Ability to interact with visitors and residents providing excellent customer service. • Working with customers to provide information or assistance and exceed their expectations. • Excellent listening skills, verbal communication, and people skills, meaning the ability to initiate conversation, answer questions, and respond to visitor comments and be able to resolve issues in person and on the phone.
• Greeting guests to determine the purpose of their visit in order to direct them to the proper person or location.
• Speaking to visitors and the general public to provide insight on the City's functions, including tourism information.
• Communicating effectively via in person, in writing, and by telephone, in a prompt, courteous and service-oriented manner.

Ability to:

• Perform responsible clerical support.
• Learn, interpret, and apply administrative, City, and departmental policies and procedures. • Plan and coordinate events and related staffing.
• Organize, maintain, and update office database and records systems. • File materials alphabetically, chronologically, and numerically. • Communicate effectively providing high levels of customer service. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Council Agenda 12-2-2025 12.A-272
Attachment 2

PT Tourism and Events Host

Page 3 of 3 ends

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and some experience involving frequent public contact and customer service in a visitor-serving business.

Licenses and Certifications

• None

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Standing and walking between work areas will be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in City event setup and breakdown activities. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 30 pounds.

Environmental Elements

Employees work in an office environment, kiosk, or airstream with moderate noise levels and no direct exposure to hazardous physical substances. Incumbents partially work in the field with exposure to inclement weather. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-273
Attachment 2

PT Tourism Assistant

Page 1 of 3 ends

PT TOURISM ASSISTANT

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, provides a variety of office support activities to the Conference and Visitors Bureau. Performs word processing, data entry and organization, telephone and counter reception, travel planning, event planning, record-keeping, report preparation, and filing.

Provides information and assistance to the general public.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Tourism Manager.

CLASS CHARACTERISTICS

• Provides broad administrative support for the department; answers phone calls, supports office duties and tasks, orders and stocks supplies, and supports vehicle maintenance and care.
• Creates and processes travel forms, invoices, and receipts; works closely with Finance to field forms and questions as needed.
• Develops, coordinates, and creates monthly schedule for the CVB staff; consults with other staff regarding events and scheduling.
• Plans, coordinates and facilitates events within the City; processes and handles all paperwork for vendors, checks licensing, and monitors insurance; supports and participates in set up, clean up, and staffing of the event; serves as a resource for volunteers and event participants. • Supports all visitor and tourism events and activities throughout the city; manages site tours or rental inquiries, staffing of events, and handling of charges and payments.

Council Agenda 12-2-2025 12.A-274
Attachment 2

PT Tourism Assistant

Page 2 of 3 ends

• Attends and participates in monthly meetings; print agenda packets for various committees and groups, updates calendars, takes and posts minutes, and ensures rooms are available for meetings.
• Performs broad data entry for monthly visitor logs and business licenses; organizes and maintains files for vendors and other business submissions for events throughout the city. • Serves as a resource and liaison between the city, its visitors, and businesses. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Modern office practices, methods, and computer equipment and applications. • Providing information or assistance and exceeding customer expectations. • Excellent listening skills, verbal communication, and people skills, meaning the ability to initiate conversation, answer questions, and respond to visitor comments and be able to resolve issues in person and on the phone.
• Business Licensing and vendor management and processing. • Event planning and management.
• General accounting, data management, and administrative services.

Ability to:

• Performs responsible clerical support.
• Learns, interprets, and applies administrative, City, and departmental policies and procedures.
• Plan and coordinate events and related staffing.
• Process vendors and business licensing.
• Organize, maintain, and update office database and records systems. • File materials alphabetically, chronologically, and numerically. • Communicate effectively providing high levels of customer service. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and two (2) years of clerical or customer service experience involving a high level of public contact.

Council Agenda 12-2-2025 12.A-275
Attachment 2

PT Tourism Assistant

Page 3 of 3 ends

Licenses and Certifications

• None

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. Standing and walking between work areas will be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in City events. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 30 pounds.

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-276
Attachment 2

Public Safety Dispatcher-SR Public Safety Dispatcher

Page 1 of 5 ends

PUBLIC SAFETY DISPATCHER

SENIOR PUBLIC SAFETY DISPATCHER

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, receives emergency and non-emergency calls for Police, Fire, and Public Works, and dispatches appropriate services following prescribed procedures . Answers non-emergency calls for public safety and other City departments and performs a variety of general administrative support duties including record keeping, typing, and filing.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Police Support Services Supervisor. May provide technical and functional direction to less experienced staff.

CLASS CHARACTERISTICS

Public Safety Dispatcher: This is the journey-level class in the public safety dispatcher series.

Initially during the training period, incumbents with basic public contact experience learn to interact with the public in both emergency and non -emergency situations to receive, transmit, and provide factual information, forms, and reports. Positions at this level usually perform most of the duties required of the position at the senior level, but are not expected to function at the same skill level.

Once the training period is over, the Public Safety Dispatcher performs the full range of dispatching duties for the Police, Fire and Public Works Departments within specified legal guidelines. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports, to monitor and respond to multiple radio frequencies, and perform Emergency Medical Dispatching. Experienced Public Safety Dispatchers are expected to work independently and exercise judgment and initiative, and are responsible for training new employees. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Council Agenda 12-2-2025 12.A-277
Attachment 2

Public Safety Dispatcher-SR Public Safety Dispatcher

Page 2 of 5 ends

Senior Public Safety Dispatcher: This is the advanced journey-level class in the public safety dispatcher series that performs the full range of dispatching duties as specified in the Public Safety Dispatcher class characteristics. Additionally, they are assigned administrative tasks to assist the Police Support Services Supervisor to ensure the smooth running of the day -to day functions of the dispatch center. This class is distinguished from the Police Support Services Supervisor in that the latter is the full supervisory-level class responsible for organizing, assigning, supervising, and reviewing the work of staff involved in public safety dispatch and police records management services.

• Receives and evaluates police and emergency calls, including Emergency Medical Dispatch, and related business calls for the City during an assigned portion of the 24 -hours-per-day/7- days-per-week Police Department operations; gives instructions and provides information to callers and/or transfers calls to the appropriate department, agency, or response organization; takes messages for Police Department personnel. • Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit.
• Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units.
• Enters, clears, and modifies information into local, state and national computer databases; performs broad record maintenance of all daily dispatch activities and relative statistics. • Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned.
• Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information.
• Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons.
• Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff.
• Acts as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, Council Agenda 12-2-2025 12.A-278
Attachment 2

Public Safety Dispatcher-SR Public Safety Dispatcher

Page 3 of 5 ends

departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency; facilitates language interpretation as necessary. • Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
• Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies.
• Trains new dispatch personnel.
• Performs other duties as assigned.

Senior Public Safety Dispatcher, in addition to the above:

• Organizes and schedules the work of staff in the Communications Unit responsible for all dispatching services; assists with coordinating staff training. • Assists in the documentation of proofs for the Commission on Accreditation for Law Enforcement Agencies (CALEA).
• Performs minor troubleshooting and maintenance on communications equipment . • Provides highly responsible staff assistance to the Police Support Services Supervisor and assigned Police Commander.

QUALIFICATIONS

Knowledge of:

• Functions, principles, and practices of law enforcement agencies. • Terminology and procedures used in public safety dispatching. • Operation of computer-aided communications equipment, including multiple telephone lines and radio systems.
• City and County geography, maps, streets, landmarks, and driving directions. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of data collection and report preparation. • Business arithmetic and basic statistical techniques. • Basic principles of record keeping.
• Modern office practices, methods, and computer equipment and applications related to work.
• English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Assess and prioritize emergency situations while remaining calm and using sound, independent judgment.

Council Agenda 12-2-2025 12.A-279
Attachment 2

Public Safety Dispatcher-SR Public Safety Dispatcher

Page 4 of 5 ends

• Memorize codes, names, street locations, and other information. • Read and interpret maps and other pertinent documentation. • Interpret, apply and explain policies, procedures, and regulations. • Attend to multiple activities simultaneously.
• Obtain necessary information from individuals in stressful or emergency situations. • Compile and summarize information to prepare accurate, clear, and concise reports. • Perform technical, detailed, and responsible office support work. • Compose correspondence independently or from brief instructions. • Organize, maintain, and update office database and records systems. • Make accurate arithmetic and statistical computations. • Enter and retrieve data from a computer with sufficient speed and accuracy. • Organize own work, set priorities, and meet critical deadlines. • Operate modern office equipment including computer equipment and software programs. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED.

Public Safety Dispatcher: One (1) year of general clerical experience involving public contact.

Senior Public Safety Dispatcher: Three (3) years of increasingly responsible law enforcement public safety dispatching experience, combined with routine clerical responsibilities.

Licenses and Certifications

• Possession of, or ability to obtain, completion of P.O.S.T. Basic Dispatcher certification within twelve months of appointment to position.
• Possession of, or ability to obtain, a valid EMD certificate is desirable.

Physical Demands

Public Safety Dispatcher-SR Public Safety Dispatcher

Page 5 of 5 ends

and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The principal duties of this class are performed in a police station environment with exposure to criminal offenders, mentally ill individuals, and persons potentially infected with communicable diseases.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-281
Attachment 2

Director of Public Works

Page 1 of 5 ends

PUBLIC WORKS DIRECTOR

FLSA: EXEMPT

DEFINITION

Plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the Public Works Department, including design and construction activities, maintenance and operations of sanitation, water production and dis tribution systems, wastewater collection and treatment, stormwater, drainage, streets, fleet services, facilities, parks, beach and pier maintenance, water quality and environmental compliance, traffic, and development and implementation of the City’s Capital Improvement Program (CIP); coordinates assigned activities with other City departments, officials, outside agencies, and the public; fosters cooperative working relationships among City departments and with intergovernmental and regulatory agencies and various public and private groups; provides highly responsible and complex professional assistance to the City Manager in areas of expertise.

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the City Manager. The work provides for a wide variety of independent decision-making, within legal and general policy and regulatory guidelines.

Exercises general direction and supervision over mid-management, supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS

This is a department head classification that oversees, directs, and participates in all activities of the Public Works Department, including short - and long-term planning, development, and administration of departmental policies, procedures, and services. This class provides assistance to the City Manager in a variety of administrative, coordinative, analytical, and liaison capacities.

Successful performance of the work requires knowledge of public policy, municipal functions and activities, including the role of an elected City Council, and the ability to develop, oversee, and implement projects and programs in a variety of areas. Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering City goals and objectives within general policy guidelines.

Council Agenda 12-2-2025 12.A-282
Attachment 2

Director of Public Works

Page 2 of 5 ends

• Assumes full management responsibility for all Public Works Department programs, services, and activities.
• Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the department; establishes, within City policy, appropriate budget, service, and staffing levels.
• Manages and participates in the development and administration of the department’s annual budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approves expenditures; directs and implements adjustments as necessary.
• Selects, trains, motivates, and directs department personnel; evaluates and reviews work for acceptability and conformance with department standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns. • Contributes to the overall quality of the department’s service by developing, reviewing, and implementing policies and procedures to meet legal requirements and City needs; continuously monitors and evaluates the efficiency and effectiveness of service del ivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
• Evaluates the need for and develops, plans, and schedules for long -term public works maintenance programs; organizes available resources for the maintenance, improvement, and repair of public works facilities and City equipment; compiles estimates, contrac t provisions, and specifications.
• Develops, plans, organizes, and implements a long-term Capital Improvement Program (CIP) and resource plans for the future development of the community; reviews the designs, materials, and processes proposed in connection with new construction or major rep airs for City facilities and capital improvements; prepares and/or reviews ordinances for City Council consideration; recommends levels of service for utilities, streets, and drainage areas. • Confers with developers, architects, a variety of outside agencies and, the general public in acquiring information and coordination of public works, utilities, streets, and related matters; provides information regarding these matters.
• Administers the subdivision approval process including improvement plans, track maps, parcel maps, and development reviews.
• Oversees the development of consultant requests for proposals for professional services and the advertising and bid processes; evaluates proposals and recommends project award; coordinates with legal counsel to determine City needs and requirements for contractual services; negotiates contracts and agreements and administers same after award.

Council Agenda 12-2-2025 12.A-283
Attachment 2

Director of Public Works

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• Represents the department to other City departments, elected officials, and outside agencies; explains and interprets departmental programs, policies, and activities; negotiates and resolves significant and controversial issues.
• Conducts a variety of departmental organizational and operational studies and investigations; recommends modifications to programs, policies, and procedures as appropriate. • Develops financial plans, rate studies, grant proposals and other financing mechanisms to support the department’s goals and objectives.
• Participates in and makes presentations to the City Council and a wide variety of committees, boards, and commissions; represents the community at various regional government meetings regarding transportation, water delivery, and growth and development issues. • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance, operations, and other services as they relate to the area of assignment.
• Maintains and directs the maintenance of working and official departmental files. • Monitors changes in laws, regulations, and technology that may affect City or departmental operations; implements policy and procedural changes as required. • Prepares, reviews, and presents staff reports, various management and information updates, and reports on special projects as assigned by the City Manager. • Responds to difficult and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
• Public agency budget development, contract administration, City-wide administrative practices, and general principles of risk management related to the functions of the assigned area.
• Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs; principles and practices of municipal government administration.
• Principles and practices of public works program development, management in a municipal setting, and public works long-term maintenance planning and budgeting. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Methods and techniques for the development of presentations, contract negotiations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
• Record-keeping principles and procedures.

Council Agenda 12-2-2025 12.A-284
Attachment 2

Director of Public Works

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• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas. • Provide administrative and professional leadership and direction for the department and the City.
• Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.
• Interpret, apply, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Plan, organize, direct, and coordinate the work of management, supervisory, professional, and technical personnel; delegate authority and responsibility; select, motivate, and evaluate the work of staff and train staff in work procedures.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques. • Effectively administer special projects with contractual agreements and ensure compliance with stipulations; effectively administer a variety of public works programs and administrative activities.
• Conduct effective negotiations and effectively represent the City and the department in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Council Agenda 12-2-2025 12.A-285
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Director of Public Works

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Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s degree with major coursework in engineering, public administration, or a related field and seven (7) years of management and/or administrative experience in professional engineering, capital improvement programs, and public works management and operations.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City infrastructure and development sites, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification, although standing in and walking between work areas, construction sites, lift stations, and uneven surfaces is required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-286
Attachment 2

Public Works Operations Manager

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PUBLIC WORKS OPERATIONS

MANAGER

FLSA: EXEMPT

DEFINITION

Under general direction, manages, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City’s Public Works operations . Oversees parks, streets, facilities, special events, city enhancement, and related programs. Participates in long- and short-term project planning, maintenance, repair, security, and other programs. Coordinates assigned activities with other City departments and outside agencie s and provides complex and responsible support to the Director of Public Works.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Director of Public Works. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS

This is a management classification that manages the City’s Public Works maintenance and operations divisions, including streets, parks, facilities, and fleet. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. This position will organize and oversee day-to-day activities and operations of the assigned functional areas, including participating in short- and long-term capital improvement planning, and development and administration of Federal, State, and local funds for capital improvements, expansions, and various other projects and studies. Successful performance of the work requires an extensive professional background as well as skill in coordinating work with that of other City departments and public agencies. This class is distinguished from Director of Public Works in that the latter has overall responsibility for all functions of the department, including both Utilities and Facilities, and for developing, implementing, and interpreting public policy.

Council Agenda 12-2-2025 12.A-287
Attachment 2

Public Works Operations Manager

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• Plans, manages, and oversees the daily functions, operations, and activities of several public works functional areas, including streets, parks, facilities, , and fleet maintenance and operations; plans, organizes, and oversees contract development and execution. • Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functional areas; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedu res. • Participates in the development and administration of and oversees division budgets; conducts monthly reviews of expenditures against the budget and makes adjustments as necessary forecasting future facility costs; develops and finalizes budget for Facilities Division.
• Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Director.
• Participates in the selection of, motivates, and evaluates assigned personnel; provides or coordinates staff training in work procedures; works with employees on performance issues; recommends discipline and termination of employees.
• Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met. • Oversees the development of consultant requests for proposals for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award; prepares specifications for various equipment, materials, and supply purchases.
• Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance matters; provides information regarding City development require ments. • Manages and oversees streets and facilities repairs; coordinates and performs work for concrete, signs, painting, and restrooms.
• Participates and manages city wide trash clean up; oversees performance of pressure washing and graffiti clean-up throughout the City.
• Prepares, reviews, and completes various reports, including City Council agenda reports and division-related documentation and correspondence.
• Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns.

Council Agenda 12-2-2025 12.A-288
Attachment 2

Public Works Operations Manager

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• Serves as a liaison for the assigned division to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues.
• Provides highly complex staff assistance to the Director of Public Works; develops and reviews staff reports related to assigned activities and services; may present information to the City Council and various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities. • Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to public works maintenance and operations programs, policies, and procedures.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance and operations; researches emerging products and enhancements and their applicability to City needs. • Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Evaluates and coordinates division safety and training programs; implements safety and training procedures as needed; researches and develops new technologies, practices, or sustainability initiatives as opportunities arise and provides training and oversight to implement.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. • Principles and practices of budget development and administration. • Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in safety and work procedures.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional areas. • Methods, materials, and techniques used in the construction of public works projects. • Contract management practices in a public agency setting. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. • General principles of risk management related to the functions of the assigned area.

Council Agenda 12-2-2025 12.A-289
Attachment 2

Public Works Operations Manager

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• Recent and on-going developments, current literature, and sources of information related to public works operations and maintenance.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner.
• Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures. • Evaluate and develop improvements in operations, procedures, policies, or methods. • Research, analyze, and evaluate new service delivery methods, procedures, and techniques. • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Establish and maintain a variety of filing, record keeping, and tracking systems. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Make sound, independent decisions within established policy and procedural guidelines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Council Agenda 12-2-2025 12.A-290
Attachment 2

Public Works Operations Manager

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• Work on call and various shifts, special events, or emergencies on evenings, weekends, and holidays.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, supplemented by college-level coursework or specialized training in public works construction and maintenance or a related field, and five (5) years of increasingly responsible experience in public works administration, maintenance, construction, and repair work, including two (2) years management and/or supervisory experience, five (5) years preferred.

Licenses and Certifications

• Possession of a valid Class B California driver’s license with appropriate endorsements by time of appointment.
• Possession of or ability to obtain within twelve (12) months of entry into the position, both Class B (Landscape Maintenance) and Class C (Right of Way) Qualified Applicator Certifications issued by the State of California Department of Food and Agriculture for pest and weed control.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City development and construction sites, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must possess mobility to work in the field; strength, stamina, and mobility to perform medium physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equipment, and to operate a motor vehicle to visit various City sites. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above -mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. When working in the field, employee may be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical Council Agenda 12-2-2025 12.A-291
Attachment 2

Public Works Operations Manager

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hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-292
Attachment 2

Recreation Coordinator

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RECREATION COORDINATOR

FLSA: NON-EXEMPT

DEFINITION

Under general direction, assists, supports, coordinates, and facilitates a variety of recreation and community programs, facility rentals, community events, and activities for the Recreation Division; administers current and long-term planning activities; performs a variety of technical tasks and professional recreation work relative to the assigned area of responsibility; provides professional support to the Recreation Manager and Tourism and Events Director.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision and direction from the Recreation Manager. Exercises some general supervision when required.

CLASS CHARACTERISTICS

This is a single position class responsible for coordinating and supporting programs and services within the Recreation Division. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This position is a front -line role that provides leadership and direction for recreation programs to the general public and assigned part-time staff.

• Develops and implements goals, objectives, policies, and priorities for recreation services and programs; identifies resource needs; researches and recommends policies and procedures, including standard operating procedures for assigned facilities; helps a dministers all recreation and community programs and community events. • Determines and recommends equipment, materials, and needs for assigned facilities, projects, and programs; participates in the development, administration, and oversight of Recreation Division budgets; prepares detailed cost estimates with appropriate just ifications, as required.

Council Agenda 12-2-2025 12.A-293
Attachment 2

Recreation Coordinator

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• Develops, plans, supervises, implements, and evaluates recreation programs, activities, and/or systems; establishes schedules and methods for providing community and recreation services; manages Adopt-a-bench program and various other beautificatio n projects and programs for City parks.
• Participates in, and clerks the Parks, Recreation and Beautification commission meetings. • Works with community groups and residents in the development and coordination of programs, facilities, use agreements, and leases.
• Supports and facilitates broad and transparent public relations within the community. • Coordinates and maintains recreation and contract classes; develops recruitment materials and recruits instructors; coordinates and maintains instructor contracts; provides orientation and training to new instructors on City policies and procedures. • Supervises customer service and facilities rental and usage program, including coordinating facilities rentals, providing information regarding availability of facilities, parks, and athletic fields rentals and usage, identifying facility needs, preparing and monitoring user contracts and agreements and liability insurance documents, assessing and processing fees and deposits, and other administrative support services necessary for the effective use and operation of City facilities and programs.
• Evaluates community recreation needs and interests; prepares community surveys; analyzes data and develops new recreation programs or improvements to meet community needs. • Develops, maintains, and reviews staff, financial, and statistical reports related to grants, program participation and analysis, expenditures, and revenues; establishes and analyzes fees for programs and facilities.
• Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies.
• Provides administrative support to the Supervisor, such as conducting research, performing special projects, developing reports, or compiling statistics. • Provides advisory support and acts as a liaison to City departments, commissions, citizen committees, community partners, and volunteers to facilitate the delivery of recreation programs and services; builds partnerships and coalitions. • Plans, organizes, and coordinates the operations of a recreation program division ; participates with class and camp programing, registration, and general logistics; develops marketing and supports administration of programs.
• Provides exemplary customer service to all individuals, maintaining a positive customer service environment.
• Oversees program events and activities; ensures staff ratios and plans on -site events. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Council Agenda 12-2-2025 12.A-294
Attachment 2

Recreation Coordinator

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• Principles and practices of program development and administration, including program implementation, review, and evaluation, and budget administration. • Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
• Principles and techniques of organizing and implementing a variety of recreational activities. • Safety precautions and procedures required for recreation programs. • Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation. • Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of contract administration and evaluation. • Principles and practices of public relations techniques. • Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio -economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Properly schedule and promote programs, activities, and staff. • Maintain accurate records and prepare related reports. • Establish and maintain effective work relationships.
• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
• Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
• Prepare clear and concise reports, correspondence, and other written materials. • Make accurate business arithmetic and statistical computations. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Council Agenda 12-2-2025 12.A-295
Attachment 2

Recreation Coordinator

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• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Associates degree in Recreation or related field, and (2) years of progressively responsible experience in recreation programming, event management, and/or sports coordination.

Bachelor's degree is highly desirable.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. • Possession of, or ability to obtain and maintenance of, an American Red Cross First Aid and CPR Certificate within twelve (12) months of appointment to the position.

Physical Demands

Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer, to operate a motor vehicle and to visit various City, recreation, and meeting sites; vision t o read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.

Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office an d recreational equipment. Positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push and pull materials and objects weighing up to 50 pounds.

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to blood and body fluids rend ering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-296
Attachment 2

Recreation Manager

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RECREATION MANAGER

FLSA: EXEMPT

DEFINITION

Under general direction, oversees, manages, and facilitates daily operations and staff providing a variety of recreation and community programs, facility rentals, community events, and activities of the Recreation Division; administers current and long-term planning activities; performs a variety of technical tasks and professional recreation work relative to the assigned area of responsibility; provides highly complex and professional support to the Tourism and Events Director.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Tourism and Events Director. Exercises direct and general supervision over assigned staff, contractors, and volunteers.

CLASS CHARACTERISTICS

This is a management classification that manages all Recreation Division activities, including the City’s recreation programs, community events, the City Special Event program and operations of recreation facilities. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. Responsibilities include planning, organizing, supervising, reviewing, and evaluating the work of recreation staff either directly or through coordinators. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Tourism and Events Director in that the latter has overall responsibility for all functions of the department and for developing, implementing, and interpreting public policy.

• Plans, manages, and oversees, the work of staff assigned to various recreation and community facilities, programs, services, and activities, including youth and adult programs, special interest classes, and sports programs; evaluates employee performance, counsels Council Agenda 12-2-2025 12.A-297
Attachment 2

Recreation Manager

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employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for recreation services and programs; identifies resource needs; researches, recommends, and implements policies and procedures, including standard operating procedures for assigned facilities; administers all recreation and community programs and community events.
• Determines and recommends equipment, materials, and staffing needs for assigned facilities, projects, and programs; participates in the development, administration, and oversight of Recreation Division budgets; prepares detailed cost estimates with appropriate justifications, as required.
• Develops, plans, supervises, implements, and evaluates recreation programs, activities, and/or systems; establishes schedules and methods for providing community and recreation services.
• Serves as Special Events Filing Officer, including receiving and processing applications, fees, and insurance requirements; ensures compliance with City requirements. • Lead the Special Events Committee as Chairperson, effectively working with and overseeing a group of staff and community members in the planning, scheduling and management of City special events; manages all administrative tasks related to events, including securing sponsorships, contracts, insurance, licenses, and vendors, as well as recruiting and training volunteers
• Works with community groups and residents in the development and coordination of programs, facilities, use agreements, and leases.
• Oversees marketing strategies and promotional plans for City-wide recreation services programs and facility use; oversees the development of public relations materials and develops strategic alliances with the media for marketing of programs and promotion of the benefits of recreation services programs to the community. • Supervises and oversees the effectiveness of the recreation program operations, activities, facilities maintenance, and community events, and recommends improvements or modifications.
• Coordinates and maintains recreation and contract classes; develops recruitment materials and recruits instructors; coordinates and maintains instructor contracts; provides orientation and training to new instructors on City policies and procedures; develops class schedules and distributes to appropriate staff; sets class and instructor fees; reconciles attendance sheets and receipts for payments; ensures payment to instructors; updates databases and prints reports as necessary.
• Supervises customer service and facilities rental and usage program, including coordinating facilities rentals, providing information regarding availability of facilities, parks, and athletic fields rentals and usage, identifying facility needs, preparing and monitoring user contracts and agreements and liability insurance documents, assessing and processing fees and deposits, and other administrative support services necessary for the effective use and operation of City facilities and programs.

Council Agenda 12-2-2025 12.A-298
Attachment 2

Recreation Manager

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• Evaluates community recreation needs and interests; prepares community surveys; analyzes data and develops new recreation programs or improvements to meet community needs. • Participates in the recruitment, selection, motivation, and evaluation of assigned personnel; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures.
• Creates, develops, and coordinates the annual budget for the Recreation division; ensures alignment of budgetary goals with departmental objectives; monitors and manages overall department budget ensuring compliance with budget guidelines for all programs and events ; analyzes program costs to remain withing financial targets. • Develops, maintains, and reviews financial and statistical reports related to grants, program participation and analysis, expenditures, and revenues; establishes and analyzes fees for programs and facilities.
• Coordinates first aid, cardiopulmonary resuscitation (CPR), and other safety training and certification courses for Recreation staff.
• Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies.
• Provides administrative support to the Director, such as conducting research, performing special projects, developing reports, or compiling statistics. • Attends and participates in professional group meetings; stays abreast of new trends and innovations in recreation.
• Provides advisory support and acts as a liaison to City departments, commissions, citizen committees, community partners, and volunteers to facilitate the delivery of recreation programs and services; builds partnerships and coalitions. • Facilitates and builds community partnerships with local organizations to promote programs and services; represents the department at community events. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Council Agenda 12-2-2025 12.A-299
Attachment 2

Recreation Manager

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• Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of contract administration and evaluation. • Principles and practices of public relations techniques. • Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Develop and implement goals, objectives, practices, policies, procedures, and work standards.
• Supervise, train, plan, organize, schedule, assign, review, and evaluate the work of staff, contractors, and volunteers.
• Develop, plan, coordinate, and implement a variety of recreational programs and facilities suited to the needs of the community.
• Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Understand, interpret, and successfully communicate both orally and in writing, pertinent department policies and procedures.
• Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
• Prepare clear and concise reports, correspondence, and other written materials. Prepare and present effective technical staff reports.
• Make accurate business arithmetic and statistical computations. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Council Agenda 12-2-2025 12.A-300
Attachment 2

Recreation Manager

Page 5 of 5 ends

Bachelor’s Degree in recreation administration, public or business administration, or a related field and five (5) years of responsible recreational programming experience, including three (3) years supervisory experience.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. • Possession of, and maintenance of an American Red Cross First Aid and CPR Certificate.

Physical Demands

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to blood and body fluids rend ering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-301
Attachment 2

Recreation Supervisor

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RECREATION SUPERVISOR

FLSA: NON-EXEMPT

DEFINITION

Under general direction, plans, schedules, assigns, and reviews the work of recreation staff responsible for providing a variety of recreation and community programs, facility rentals, community events, and activities of the Recreation Division; administers current and long-term planning activities; performs a variety of technical tasks and professional recreation work relative to the assigned area of responsibility; provides professional support to the Tourism and Events Director and Recreation Manager.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Recreation Manager. Exercises direct and general supervision over assigned staff, contractors, and volunteers.

CLASS CHARACTERISTICS

This is a supervisory classification that oversees Recreation Division activities, including the City’s recreation programs, community events, and operations of recreation facilities. Responsibilities include planning, organizing, supervising, reviewing, and evaluating the work of recreation staff either directly or through coordinators. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Tourism and Events Director in that the latter has overall responsibility for all functions of the department and for developing, implementing, and interpreting public policy.

• Plans, organizes, assigns, supervises, and reviews the work of staff assigned to various recreation and community facilities, programs, services, and activities, including youth and adult programs, special interest classes, and sports programs; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.

Council Agenda 12-2-2025 12.A-302
Attachment 2

Recreation Supervisor

Page 2 of 5 ends

• Develops and implements goals, objectives, policies, and priorities for recreation services and programs; identifies resource needs; researches, recommends, and implements policies, procedures, and standard operating procedures for assigned facilities. • Determines and recommends equipment, materials, and staffing needs for assigned facilities, projects, and programs; participates in the development, administration, and oversight of Recreation Division budgets; prepares detailed cost estimates with appropriate justifications, as required.
• Develops, plans, supervises, implements, and evaluates recreation programs, activities, and/or systems; establishes schedules and methods for providing community and recreation services.
• Works with community groups and residents in the development and coordination of programs, facilities, use agreements, and leases.
• Oversees marketing strategies and promotional plans for City-wide recreation services programs and facility use; oversees the development of public relations materials and develops strategic alliances with the media for marketing of programs and promotion of the benefits of recreation services programs to the community. • Supervises and oversees the effectiveness of the recreation program operations, activities, facilities maintenance, and community events, and recommends improvements or modifications.
• Coordinates and maintains recreation and contract classes; develops recruitment materials and recruits instructors; coordinates and maintains instructor contracts; provides orientation and training to new instructors on City policies and procedures; develops class schedules and distributes to appropriate staff; sets class and instructor fees; reconciles attendance sheets and receipts for payments; ensures payment to instructors; updates databases and prints reports as necessary.
• Supervises customer service and facilities rental and usage program, including coordinating facilities rentals, providing information regarding availability of facilities, parks, and athletic fields rentals and usage, identifying facility needs, preparing and monitoring user contracts and agreements and liability insurance documents, assessing and processing fees and deposits, and other administrative support services necessary for the effective use and operation of City facilities and programs.
• Evaluates community recreation needs and interests; prepares community surveys; analyzes data and develops new recreation programs or improvements to meet community needs. • Develops, maintains, and reviews staff, financial, and statistical reports related to grants, program participation and analysis, expenditures, and revenues; establishes and analyzes fees for programs and facilities.
• Coordinates first aid, cardiopulmonary resuscitation (CPR), and other safety training and certification courses for Recreation staff.
• Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines; maintains and updates all records required by Federal, State, and local regulatory agencies.
• Provides administrative support to the Director, such as conducting research, performing special projects, developing reports, or compiling statistics.

Council Agenda 12-2-2025 12.A-303
Attachment 2

Recreation Supervisor

Page 3 of 5 ends

• Provides advisory support and acts as a liaison to City departments, commissions, citizen committees, community partners, and volunteers to facilitate the delivery of recreation programs and services; builds partnerships and coalitions. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures. • Principles and practices of program development and administration, including program implementation, review, and evaluation, and budget administration. • Principles, practices, and service delivery needs related to facility rentals, classes, and community events.
• Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation. • Recreational, cultural, age-specific, and social needs of the community. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of contract administration and evaluation. • Principles and practices of public relations techniques. • Principles and procedures of record keeping and report preparation. • Modern office practices, methods, and computer equipment and applications. • English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

Council Agenda 12-2-2025 12.A-304
Attachment 2

Recreation Supervisor

Page 4 of 5 ends

• Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solution.
• Prepare clear and concise reports, correspondence, and other written materials. • Make accurate business arithmetic and statistical computations. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s Degree in recreation administration, public or business administration, or a related field and four (4) years of responsible recreational programming experience, including one (1) year of lead or supervisory experience.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. • Possession of, and maintenance of an American Red Cross First Aid and CPR Certificate.

Physical Demands

Environmental Elements

Recreation Supervisor

Page 5 of 5 ends

CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-306
Attachment 2

Regulatory Compliance Coordinator

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REGULATORY COMPLIANCE

COORDINATOR

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, plans, coordinates, and oversees regulatory compliance programs for the wastewater treatment plant and Storm Water MS4 permit. Performs pretreatment inspections and chemical, physical, biological, and bacteriological analyses involved in the testing of City’s water and wastewater quality. Performs variety of technical tasks relative to conducting and interpreting standard and complex laboratory analyses and enforcing compliance with local, State, and Federal requirements and serves as the Laboratory Director to ensure the City’s laboratory is operating within all applicable legal and regulatory guidelines. Provides professional and specialized assistance to the Utilities Manager.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Utilities Manager. May exercise technical and functional direction over and provide training to lower-level staff.

CLASS CHARACTERISTICS

This is a single position professional program coordinator class responsible for environmental and regulatory compliance programs in the City. The incumbent performs the full range of duties as assigned and must have the ability to work independently and to exercise significant initiative and judgment. The incumbent organizes and oversees day-to-day activities and is responsible for providing expert support to the Director, Utilities Manager, and the Wastewater System Supervisor in a variety of areas. Successful performance of the work requires skill in coordinating the work of the assigned function with other departments. This class is distinguished from the Wastewater System Supervisor in that the latter is a full supervisory-level class in the wastewater systems operations series responsible for organizing, assigning, supervising, and reviewing the work of assigned staff involved in wastewater collection and treatment systems, facilities, and operations.

Council Agenda 12-2-2025 12.A-307
Attachment 2

Regulatory Compliance Coordinator

Page 2 of 5 ends

• Performs and interprets chemical, biochemical, biological, bacteriological, and physical analyses of samples related to the treatment, quality control, and disposal of wastewater, following standard procedures and guidelines; analyzes and interprets labora tory results, recognizing problems that may be occurring during the treatment process. • Ensures compliance with the National Pollutant Discharge Elimination System (NPDES) permit, Regional Water Quality Control Board, Air Pollution Control District (APCD), Storm Water MS4 permit, and other regulations set forth by various regulatory agencies. • Inspects, monitors, and conducts sampling at various commercial and industrial sites for compliance with wastewater discharge regulations; evaluates environmental risks associated with industrial processes and activities; leads investigations and enforcement activities related to illegal discharges; maintains records of investigations and actions taken. • Serves as Laboratory Director; prepares periodic and special reports for review and approval by the Wastewater System Supervisor; processes annual Department of Health Services Environmental Laboratory Accreditation Program (ELAP) Certification, ensuring that laboratory certification is in compliance with regulatory requirements, reviewing and updating standard operating procedures based on regulatory changes and coordinating the audit process.
• Participates in the development and implementation of goals, objectives, policies, and priorities for various environmental and regulatory programs; develops and standardizes laboratory operating procedures and methods to improve the efficiency and effecti veness of laboratory testing services and activities; assesses and monitors workload and internal reporting relationships.
• Plans, schedules, prioritizes, and assigns laboratory testing work and assignments in consultation with the Wastewater System Supervisor; communicates status of assignments to appropriate personnel, working cooperatively to schedule assignments in accordan ce with established and special operational priorities; trains staff in work procedures; participates in performing water and wastewater laboratory testing work; operates a wide variety of laboratory equipment.
• Develops outreach programs and educates dischargers as to what is required to meet set limits; interprets ordinances and Federal and State regulations to dischargers . • Works with other agencies to coordinate sampling, analysis, and various research projects; prepares and submits Federal, State, and local regulatory compliance reports. • Plans, organizes and coordinates the activities of the Stormwater Program, participates in review, investigation, inspection, and water quality programs related to public and private stormwater systems.
• Coordinates and manages existing and new reporting requirements initiated by various government agencies.
• Develops and maintains guidance documents on use of Best Management Practices (BMP) for commercial and residential activities; coordinate education program regarding pollution prevention and use of BMPs.
• Performs beach sampling to ensure discharge requirements are being met.

Council Agenda 12-2-2025 12.A-308
Attachment 2

Regulatory Compliance Coordinator

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• Coordinates the FOG program; conducts field inspections of grease traps and enforces compliance with City sewer use ordinance; generates reports as necessary • Coordinates and promotes water conservation and stormwater activities including educational activities; maintains current regulatory information on department webpage. • Estimates costs of supplies, equipment, and materials; orders supplies and equipment for work projects; maintains records of purchase orders; assists in developing budget figures for assigned programs; monitors expenditures.
• Oversees, plans, administers, and evaluates special projects and programs as assigned; administers contracts and agreements as needed.
• Maintains quality control and quality assurance for assigned programs and follows safe work procedures; develops, revises, and updates the laboratory Quality Control and Assurance Manual; trains appropriate staff in quality control and quality assurance procedures. • Conducts a variety of programmatic studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures. • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of environmental and regulatory compliance; researches emerging products and enhancements and their applicability to City needs. • Monitors changes in regulations and technology that may affect functional areas of assignment; implements policy and procedural changes after approval. • Responds to emergency situations as required.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Project and/or program management, analytical processes, and report preparation techniques; organizational and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures. • Principles, practices, methods, and techniques of inspections, investigations, and enforcement activities and compliance with applicable laws, rules, regulations, and codes. • Chemical, biological, and physical characteristics of water and wastewater. • Principles, practices, equipment, and materials required for the chemical, biochemical, biological, bacteriological, and physical analysis of samples of water and wastewater. • Sampling techniques and related statistical analysis techniques. • Laboratory and treatment plant safety procedures and equipment. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Research, reporting, and record-keeping methods, techniques, and procedures. • Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, spelling, vocabulary, grammar, and punctuation.

Council Agenda 12-2-2025 12.A-309
Attachment 2

Regulatory Compliance Coordinator

Page 4 of 5 ends

• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, engineers, architects, and City staff.

Ability to:

• Assist in the development of goals, objectives, policies, procedures, and work standards for assigned programs.
• Inspect the work of others and maintain established quality control standards; train others in proper and safe work procedures.
• Oversee and perform chemical, biochemical, biological, bacteriological, and physical analyses of water and wastewater; analyze results and make appropriate recommendations for plant operations.
• Principles, practices, and programs for the City’s industrial wastewater pretreatment program, the industrial waste inspection function, and related programs and projects. • Interpret, apply, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s Degree with major coursework in chemistry, biology, microbiology, or a related field and three (3) years of experience in developing and coordinating environmental and regulatory compliance programs, including experience in laboratory analysis equivalent to that encountered in the operation of a wastewater treatment plant. An equivalent combination of supplemental education and direct experience may be substituted for a bachelor's degree.

Council Agenda 12-2-2025 12.A-310
Attachment 2

Regulatory Compliance Coordinator

Page 5 of 5 ends

Licenses and Certifications

• Possession of, or ability to obtain, a valid California’s driver’s license by time of appointment. • Possession of a Grade I Laboratory Analyst certificate issued by California Water Environment Association (CWEA) within twelve (12) months of appointment to the position. • Possession of a Grade I Environmental Compliance Officer certificate issued by CWEA is desirable.

Physical Demands

Must possess mobility to work in standard wastewater treatment laboratory and related facilities and industrial and commercial sites; operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; color vision to identify chemical and biological solvents and substances; and hearing and speech to communicate in person, before groups, and over the telephone. Employees primarily work indoors but frequently walk within industrial and commercial sites to take samples. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to handle laboratory equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds and heavier weights with the use of proper equipment.

Environmental Elements

Employees work primarily indoors but are occasionally exposed to loud noise levels, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous chemical and physical substances, odors, and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-311
Attachment 2

SR Administrative Assistant

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SENIOR ADMINISTRATIVE ASSISTANT

FLSA: NON-EXEMPT

DEFINITION

Under general direction, performs a variety of responsible and complex office administrative, secretarial, and clerical duties in support of an assigned department director and/or related management, professional, and supervisory staff. Facilitates planning, organizing, and overseeing the operations and functions of the assigned office, serves as a liaison in coordinating assigned programs, projects, and services with other City departments, divisions, and outside agencies , interacts frequently with the public and provides information or directs questions and requests to the appropriate staff.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned department director and/or managerial staff. May exercise technical or functional supervision over assigned administrative support staff.

CLASS CHARACTERISTICS

This is the highest journey-level class in the Administrative Assistant class series. Incumbents perform a wide variety of specialized technical and administrative support work for an assigned department director and/or related management, professional, and supervisory staff.

Responsibilities include performing specialized, confidential, and technical office support duties to an assigned department to ensure efficient service provision. Responsibilities require the frequent use of tact, discretion, and independent judgment as well as a knowledge of departmental and City activities. The work requires the interpretation and application of policies, procedures, and regulations and involves frequent contact with the public, as well as performing various research and budgetary support functions. This class is distinguished from the Executive Assistant in that the latter is a single-position class that provides complex administrative support to an assigned Department.

Council Agenda 12-2-2025 12.A-312
Attachment 2

SR Administrative Assistant

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• Plans, organizes, and carries out advanced, complex, and sensitive administrative assignments and special projects related to assigned department, including recommending organizational or procedural changes affecting support activities and improvements in work flow, procedures, and use of equipment and forms.
• Collects and compiles material for review and analysis; provides recommendations for changes in programs, policies, or procedures to improve efficiency and cost effectiveness of operations.
• Coordinates and participates in the preparation of department budget; monitors budget expenditures and revenues; initiates department purchases for specialized equipment, office supplies, and other items as assigned; authorizes payment of invoices. • Performs other financial and accounting related duties, including receiving payments and reconciling them with purchasing orders, tracking vendor and invoice information, assisting with bid requests, price quotes, purchase and expenditure requests, and pur chase orders. • Coordinates, oversees, monitors, and participates in special programs, projects, assignments, staff and/or community events, and activities as assigned, including facilities reservations, contract administration, training/accreditation program compliance, permit processing, or environmental programs; maintains control files on matters in progress and expedites their completion.
• Organizes and carries out administrative assignments; researches, compiles, and organizes information and data from various sources on a variety of specialized topics related to programs in assigned area; checks and tabulates standard mathematical or statistical data; prepares and assembles reports, manuals, articles, announcements, brochures, and other informational materials.
• Serves as a secretary and custodian of records to one or more boards, commissions, or committees; provides a variety of support to City boards, commissions, or committees; reserves meeting rooms, compiles and distributes agenda packets, and attends meetings and takes minutes; posts, formats, and distributes notices and minutes ensuring compliance with all regulations; reviews and monitors legal requests for records, coordinates the process for finalizing resolutions, and follows-up on decisions as required. • Serves as custodian of records for assigned boards, commissions, and committees; maintains project files, minutes, plans, ordinances, and other documents. • Maintains and processes confidential department forms, including payroll, personnel action forms, and other sensitive/confidential forms.
• Serves as a liaison by coordinating and integrating department services and activities with other agencies and City departments; receives and responds to calls received and provides information to the public by phone or in person; listens to questions and interprets and applies regulations, policies, procedures, systems, rules, and precedents; coordinates or resolves problems of a moderate nature when appropriate. • Develops, composes, types, edits, and proofreads a variety of complex documents, including forms, memos, ordinances, policies, procedures, administrative, statistical, financial, and staff reports, newsletters, flyers, brochures, and correspondence for ass igned director and department staff; inputs and retrieves data and text using a computer terminal; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections to drafts.

Council Agenda 12-2-2025 12.A-313
Attachment 2

SR Administrative Assistant

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• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files. • Coordinates travel arrangements and accommodations for department personnel and submits all related paperwork; maintains calendars and makes meeting arrangements; schedules meetings between City staff or between City staff and other groups or organizations; arranges for necessary set-up and materials to be available at meetings. • Participates in various administrative functions for the department; facilitates social media management and general communications, supports improvements in work flow, processes contracts and agreements, and performs general accounting. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Basic project and/or program coordination and report preparation techniques. • Organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and procedures of record-keeping and reporting. • Principles and practices of data collection and report preparation. • Business letter writing and the standard format for reports and correspondence. • Business mathematics and basic statistical techniques. • Modern office practices, methods, and computer equipment and applications related to the work, including word processing, web design, database, and spreadsheet applications • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Perform responsible and difficult administrative work involving the use of independent judgment and personal initiative.
• Participate in the preparation of department budget, including gathering and analyzing data related to expenditures and projected charges and monitoring budget expenditures and revenues.
• Maintain confidentiality and be discreet in handling and processing confidential information and data.
• Coordinate and oversee technical and programmatic administrative activities.

Council Agenda 12-2-2025 12.A-314
Attachment 2

SR Administrative Assistant

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• Interpret, apply, and explain applicable Federal, State, and local laws, rules, regulations, policies, and timelines, as well as complex administrative and departmental policies and procedures.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Compose correspondence and reports independently or from brief instructions. • Understand and carry out complex oral and written directions. • Research, analyze, and summarize data and prepare accurate and logical written reports. • Make accurate arithmetic, financial, and statistical computations. • Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Establish and maintain a variety of filing, record keeping, and tracking systems. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Operate and maintain modern office equipment, including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and five (5) years of responsible administrative support experience involving significant public contact and customer service. College-level coursework or technical training in office administration is highly desirable.

Licenses and Certifications

• None

Physical Demands

Council Agenda 12-2-2025 12.A-315
Attachment 2

SR Administrative Assistant

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Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-316
Attachment 2

Senior Planner

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SENIOR PLANNER

FLSA: EXEMPT

DEFINITION

Under general supervision, administers complex current and advanced planning activities. Serves as project manager for complex development applications and special projects. Administers specified activities in such areas as zoning, advance planning, and environmental impact studies, protection, and compliance, provides technical direction to lower-level staff, and provides information and assistance to property owners, developers, contractors, and the public . Provides complex professional assistance to the Planning Manager, Community Development Director, City Council, Planning Commission, and others in areas of expertise. Oversees, reviews, and performs a variety of studies and prepares and presents staff reports.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Planning Manager. Exercises technical and functional direction over and provides training to lower-level staff.

CLASS CHARACTERISTICS

This is the advanced journey-level class in the professional planning series with responsibilities spanning the entire spectrum of the planning function, with a primary emphasis on current and advance planning and environmental impact, protection, and compliance issues. Successful performance of the work requires a broad professional background as well as skill in coordinating assigned work with that of other City departments and public agencies. Responsibilities may include assisting with performing specified departmental day-to-day administrative functions. This class is distinguished from the Planning Manager in that the latter has full management and supervisory authority in planning, organizing, and directing all professional planning projects and activities within the department.

• Provides technical and functional direction to assigned staff; reviews and controls quality of work; participates in performing complex current and advance planning duties.

Council Agenda 12-2-2025 12.A-317
Attachment 2

Senior Planner

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• Plans, schedules, prioritizes, and assigns projects in consultation with the Planning Manager; communicates status of projects to appropriate staff, working cooperatively to schedule projects in accordance with established priorities.
• Trains employees in work principles, practices, methods, policies, procedures, and applicable Federal, State, and local laws, rules, codes, and regulations. • Serves as project manager for multiple complex current and/or long-range planning projects and special planning studies; supports in-depth application and plan review, coordinates with applicants to obtain additional information, and documents project changes; prepares legal notices, posting notices on sites, performing background research, preparing staff reports, attending public hearings and making presentations; monitors implementation measures and conditions of approval, checking submittals for building plan check, and inspecting development and capital improvement sites.
• Interprets and applies Federal, State, and local laws, rules, and regulations to ensure that public and private projects are in compliance, including the California Environmental Quality Act (CEQA), Subdivision Map Act, Public Resource Code, City of Pismo Beach General Plan, California Coastal Act, and Coastal Commission policies and regulations. • Interacts and communicates with a variety of individuals and groups at the public service counter, in the field, over the telephone, at public hearings, and in discussion forums, including other City departments and public agencies, elected and appointed C ity officials, developers, consultants, architects, engineers, attorneys, appraisers, real estate agents, property owners, and the general public for the purpose of obtaining or providing information, coordinating activities, processing projects, negotiating plan changes, and formulating recommendations.
• Conducts site and policy background research to obtain information for the preparation of staff reports, correspondence, memoranda, ordinances, resolutions, and presentations to supervisory, inter-departmental staff, or governing bodies; reads, interprets, analyzes, and explains a wide variety of technical documents, studies, and practices that may impact the City's planning projects.
• Participates in and recommends needed contract management provisions and controls; oversees technical consultants' work products to ensure adherence to City standards and legal provisions; ensures that deliverables are submitted on time and budget and that progress and payment requests are consistent with City policy and contract provisions. • Conducts plan check of building permit -level plan submittals associated with complex projects to verify compliance with project approvals and zoning requirements; conducts over- the-counter plan check of development proposals and land uses. • Coordinates project reviews by other City departments and outside agencies and consultants. • Evaluates the conclusions of initial studies, mitigated negative declarations, environmental impact reports, and uses the evaluation to formulate a recommendation on projects; monitors project compliance with environmental document mitigation measures and conditions of approval.
• Performs specialized planning functions such as environmental review. • Participates in General Plan amendments and updates; participates in and makes recommendations regarding policy development; observes, identifies, and responds to policy Council Agenda 12-2-2025 12.A-318
Attachment 2

Senior Planner

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and procedure-related questions and concerns; communicates any observed deficiencies to management; participates in creating new policies and procedures as necessary. • Coordinates maintenance and updating of the City's project tracking program; assists in maintenance of the City Geographic Information Systems (GIS) database related to land use and planning.
• Serves as the City's Census contact including researching, collecting, analyzing, interpreting, and summarizing statistical and demographic information; prepares reports and establishes and maintains a comprehensive database
• Represents the City and presents oral reports at public meetings and hearings as necessary. • Provides staff support to a variety of boards and commissions; attends and participates in professional groups and committees; provides technical and professional support to departmental management staff and other City departments and the public; advises o ther departments regarding planning and/or environmental review requirements, budgets, and timelines to facilitate adequate project planning.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Basic principles of supervision and training.
• Modern principles and practices of technical and legal issues of urban and regional planning, zoning, urban economics, demographics, and environmental planning and program management.
• Geographic, socio-economic, transportation, political, and other elements related to city planning.
• Comprehensive plans and current planning processes and the development process. • Site planning and architectural design principles.
• General concepts of architecture, landscaping, grading, drainage, and traffic and transportation engineering as they relate to the process of urban planning. • Operational characteristics, services, and activities of a comprehensive environmental planning program.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Project management and contract administration principles and techniques. • Recent developments, current literature, and sources of information related to planning, zoning, and environmental review.
• Modern office practices, methods, and computer equipment and applications, including computer hardware and software necessary for graphic presentation, mapping, and database management.
• Practices of researching planning and land use issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. • Principles of advance mathematics and their application to planning work.

Council Agenda 12-2-2025 12.A-319
Attachment 2

Senior Planner

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• Methods and techniques of effective technical report preparation and presentation. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational and regulatory organizations, and with property owners, developers, contractors, and the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Plan, schedule, assign, and oversee activities of staff; train others in work procedures. • Interpret and explain planning and zoning programs to the general public; identify and respond to issues and concerns of the public, City Council, and other boards and commissions. • Read plans and specifications and make effective site visits. • Assess, monitor, and report environmental impact of various City programs and services. • Analyze site design, terrain constraints, land use compatibility, utilities, and other urban services.
• Conduct complex research projects, evaluate alternatives, and make sound recommendations.
• Read, interpret, apply, and explain technical written material and complex Federal, State, and local policies, procedures, laws, regulations, ordinances, and City planning policies and procedures.
• Read and understand technical drawings and specifications. • Perform mathematical and planning computations with precision. • Effectively represent the department and the City in meetings with governmental agencies, community groups, and various business, professional, and regulatory organizations and individuals.
• Coordinate assigned activities with other City departments and agencies as required. • Direct the work of contract consultants.
• Prepare and present clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Make sound, independent decisions within established policy and procedural guidelines. • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Council Agenda 12-2-2025 12.A-320
Attachment 2

Senior Planner

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Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s Degree with major coursework in urban planning, community development, business or public administration, or a related field and five (5) years of professional experience in planning, zoning, and related community development activities. Experience with the California Coastal Act is highly desirable.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Physical Demands

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-321
Attachment 2

Street Maintenance Supervisor

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STREETS MAINTENANCE

SUPERVISOR

FLSA: NON-EXEMPT

DEFINITION

Under general management, organizes, coordinates, assigns, supervises, and reviews the work of a large crew or multiple crews engaged in the performance of a variety of unskilled, semi- skilled and skilled tasks in the construction, repair and maintenance of streets, street lighting, parking, and related activities.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Director of Public Works and Public Works Operations Manager. Regularly supervises, directs, and provides oversight to maintenance staff, contractors, and volunteers involved in streets operations and maintenance.

CLASS CHARACTERISTICS

This is a supervisory classification within the Public Works Department, responsible for overseeing the daily operations of maintenance staff. This position exercises significant independent judgment and discretion in interpreting and applying departmental policies and procedures to ensure efficient and compliant public works operations. Responsibilities include assigning and reviewing work, providing technical guidance and training, evaluating employee performance, and ensuring adherence to regulatory standards. The incumbent serves as a lead point of contact for operational decisions and staff direction in the absence or at the delegation of the Public Works Operations Manager. This position performs the most difficult and responsible types of duties assigned to classes within the Maintenance Worker series.

• Plans, prioritizes, and reviews the work of large crews or multiple crews assigned to a variety of unskilled, semi-skilled and skilled tasks in the construction, repair and maintenance of City streets, street lighting, parking, and related.

Council Agenda 12-2-2025 12.A-322
Attachment 2

Street Maintenance Supervisor

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• Develops, creates, and coordinates schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. • Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion. • Trains staff in work and safety procedures and in the operation and use of equipment and supplies; implements procedures and standards.
• Implements changes in infrastructure and facilitates capital improvement projects for the department.
• Develops work plans and determines resource requirements; procures equipment and materials as needed for jobs.
• Participates in long-term planning and implementation; sets and determines goals, objectives, policies, and procedures.
• Leads, participates in, and assists with the coordination of major streets maintenance and improvements, construction, modifications, and repair projects. • Participates in and contributes to departmental and City safety programs; ensures that safety rules and regulations are followed by subordinates.
• Coordinates, oversees, and inspects the work of contractors and vendors; negotiates contracts with consultants, contractors, and suppliers for a variety of studies and projects. • Prepares and maintains maintenance and inspection records. • Participate in budget preparation and administration for assigned division. • Assists with staff reports for City Council and other meetings as needed. • Monitors expenditures, revenues, and budget allocations to determine appropriate resource allocations for projects and objectives.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles and practices of technical and functional supervision and training. • Streets maintenance work procedures and practices.
• Materials and methods used in the design, maintenance, construction, and repair of streets, and street lighting.
• Safety practices, accident prevention techniques, and occupational hazards. • Methods for creating, maintaining, and meeting work schedules. • Construction methods and practices used in the maintenance of streets. • Safe operation of power tools and equipment commonly used in the performance of park and open space maintenance and construction.
• Street maintenance work procedures and practices.
• Maintenance and repair of small equipment and power and manual tools. • Materials and methods used in the design, construction, installation, maintenance and repair of streets, parking lots, and street lighting.

Council Agenda 12-2-2025 12.A-323
Attachment 2

Street Maintenance Supervisor

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• Principles and practices of customer service.

Ability to:

• Provide technical and functional supervision and training. • Perform a variety of semi-skilled and skilled street maintenance duties. • Read and understand detailed plans and specifications. • Follow complex oral and written instructions.
• Prepare records and reports.
• Provide excellent customer service to the public and other City employees. • Establish and maintain and promote positive and effective working relationships with employees, other agencies and public.
• Communicate effectively, orally, and in writing.
• Demonstrate initiative and exercise good judgment in the performance of duties. • Work independently and as a team member; recognize and set priorities and meet deadlines. • Observe safety principles and work in a safe manner.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and five (5) years of experience performing streets or public works maintenance activities. Two years of experience that include administrative and supervisory responsibility.

Licenses and Certifications

Physical Demands

Position requires sitting, standing, walking on level, uneven and slippery surfaces, reaching twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movements in the performance of daily duties. The posit ion also requires both near and far vision when operating assigned equipment. Acute hearing is required in both the field and the office. The ability to lift, carry and push tools, equipment and supplies weighing up to 70 pounds, such as a jackhammer, is also required

Council Agenda 12-2-2025 12.A-324
Attachment 2

Street Maintenance Supervisor

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Environmental Elements

The incumbent in this outdoor position works in all weather conditions, including wet, heat , and cold. The incumbent may be exposed to fumes, dust chemicals, and air contaminants. The nature of the work may also require the incumbent to climb ladders, use power and noise producing tools and equipment, drive motorized vehicles and work in heavy traffic conditions.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Prepared by: Public Sector Personnel Consultant
Council Approved:

Council Agenda 12-2-2025 12.A-325
Attachment 2

Tourism and Events Director

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TOURISM AND EVENTS DIRECTOR

FLSA: EXEMPT

DEFINITION

Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing administrative support related to all programs and activities of the Recreation Division and Conference and Visitors Bureau, including public relations, media relations, marketing, advertising, Visitor Information Center, facilities, community and City events, and promotions to enhance City income derived from the tourism industry. Manages the effective use of the City’s resources to improve organizational productivity and customer service; provides highly complex and responsible support to the City Manager and others in areas of expertise.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the City Manager. Exercises general supervision over administrative support staff.

CLASS CHARACTERISTICS

This is a director classification that directs all public information, media relations, marketing, advertising programs, projects, operations, planning, and activities of the Conference and Visitors Bureau, as well as oversees and reviews work and functions of the Recreation Division. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day activities and is responsible for providing professional -level support to the City Manager in a variety of areas. Successful performance of the work requires an extensive professional background as well as the ability to coordinate departmental work with that of other City departments and public agencies.

• Plans, manages, and oversees the daily functions, programs, projects, and activities of the Recreation Division and Conference and Visitors Bureau (CVB), including community and city Council Agenda 12-2-2025 12.A-326
Attachment 2

Tourism and Events Director

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events, public information, media relations, marketing, advertising, and promotional activities.
• Manages and participates in the development and implementation of goals, objectives, policies, and priorities for the CVB; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. • Develops and standardizes procedures and methods to improve the efficiency and effectiveness of programs, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the City Manager. • Manages and participates in the development and administration of and oversees the CVB budget.
• Participates in selection, trains, motivates, and evaluates assigned personnel, including personnel assigned to the Visitor Information Center; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures.
• Provides highly complex staff assistance to the City Manager; develops and reviews staff reports related to CVB activities, projects, and programs; presents reports to and advises the City Council and CVB Board of Directors.
• Serves as the primary staff liaison to the CVB Board of Directors; attends meetings and oversees the recording of all official proceedings; supervises the preparation of public notifications, agendas, minutes, and other documents.
• Serves as the primary staff liaison to the Chapman Estate Foundation Board; attends meetings and serves at the contact for City operations at the Chapman Estate. • Manages, develops, and directs visitor serving activities, including the Visitor Information Center, City Events and other events as the Chair of the Special Events Committee ; serves as a staff liaison for the Parks, Recreation, and Beautification Commission . • Manages, develops, and directs highly complex marketing, advertising, public information, media relations, and promotions programs and activities; gathers data and analyzes effectiveness of programs; implements changes and modifies programs; develops and recommends strategies to maximize tourism revenues.
• Oversees the development of promotional and collateral materials; produces and distributes press releases and correspondences; develops articles for the City’s newsletter and local newspaper; represents the City with local media as necessary. • Solicits and organizes participation of local businesses in direct sales promotions, trade shows, conferences, cooperative advertising, and other promotional programs. • Plans, organizes, promotes, and conducts tours of the City and surrounding attractions for groups, travel writers, and other travel professionals. • Coordinates with City department representatives to determine City needs and requirements for contractual services; negotiates contracts and agreements; oversees technical consultants’ work products to ensure adherence to City standards and legal provision s; ensures that deliverables are submitted on time and budget and that progress and payment requests are consistent with City policy and contract provisions.

Council Agenda 12-2-2025 12.A-327
Attachment 2

Tourism and Events Director

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• Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to programs, policies, and procedures, as appropriate; serves as the SEC Board Chair.
• Attends and participates in trade shows and professional group meetings to promote Pismo Beach as a tourist destination; stays abreast of new trends and innovations in marketing, advertising, promotions, travel and tourism; researches emerging products and enhancements and their applicability to City needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Administrative principles and practices, including goal setting, program and project development, implementation, and evaluation.
• Principles and practices of budget development and administration. • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. • Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned division. • Principles, practices, and procedures related to advertising, marketing, public relations, and travel and tourism.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures. • Principles and practices of contract administration and evaluation. • Recent and on-going developments, current literature, and sources of information marketing, advertising, public information, travel, and tourism programs, activities, and projects.
• Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
• Methods and techniques of effective technical report preparation and presentation. • Modern office practices, methods, and computer equipment and applications. • English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational and regulatory organizations, and with property owners, developers, contractors, and the public. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Council Agenda 12-2-2025 12.A-328
Attachment 2

Tourism and Events Director

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Ability to:

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s Degree in marketing, advertising, public or business administration, or a related field and ten (10) years of responsible experience in tourism promotion programs.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites , Council Agenda 12-2-2025 12.A-329
Attachment 2

Tourism and Events Director

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including city events; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in and walking between work areas , as well as active participation during outdoor events is be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, reach, walk on uneven surfaces to participate in city events, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 30 pounds.

Environmental Elements

Employees partially work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Incumbents partially work in the field and may be exposed to inclement weather. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-330
Attachment 2

Tourism Manager

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TOURISM MANAGER

FLSA: EXEMPT

DEFINITION

Under general direction, manages, facilitates, and performs various complex professional and administrative work related to all programs and activities in support of the City’s Conference and Visitors Bureau (CVB), including public relations, media relations, marketing, advertising and promotions to enhance City income derived from the tourism industry. Represent s the City at tourism focused conferences and special events. Provides administrative support to management; composes and prepares correspondence uses considerable judgment in content and style; performs skilled word processing and data entry; provides information to the public and staff; provides complex and responsible support to the Tourism and Events Director for a wide variety of assignments related to administration of budgets, contracts, research projects, and department programs; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Tourism and Events Director. Exercises supervisory, technical, or functional direction over assigned administrative support staff.

CLASS CHARACTERISTICS

This is a single position class that administers public information, media relations, marketing, advertising programs, projects, and activities of the Conference and Visitor’s Bureau.

Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. Employees at this level work with a high degree of independent judgment, tact, and initiative. This classification provides complex managerial and administrative support to the Tourism and Events Director, oversees the workflow of the office, serves as custodian of records for assigned boards, commissions, or committees, including taking and transcribing meeting minutes, and provides general supervision to assigned staff, including Visitor Information Center staffing.

Council Agenda 12-2-2025 12.A-331
Attachment 2

Tourism Manager

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• Participates in the development and coordinates the implementation of goals, objectives, policies, and priorities for the CVB.
• Acts as a department representative within community groups to relay or obtain relevant information regarding departmental activities; coordinates and integrates department services and activities with other City departments and outside agencies. • Represents the City at tourism focused conferences; responsible for special event planning. • Develops, creates, and makes presentations to the City Council or various Boards or Associations on aspects of the CVB programs, events, and projects. • Oversees, reviews, and develops effective marketing, advertising or promotional materials; produces and distributes press releases, correspondences, and newsletter articles; represents the City with local media as necessary; creates social media and public information postings.
• Plans and organizes special events and festivals that benefit the community and promote tourism, including conceptual and logistical planning, working with other organizations and businesses, scheduling staffing, and working within a set budget ; administers the event funding program and manages all event funding applications. • Assists with budget administration and development for Conference and Visitor’s Bureau. • Plans, organizes, promotes, and conducts tours of the City and surrounding attractions for groups, travel writers, and other travel professionals. • Provides administrative support to CVB Executive Director; prepares and edits agenda items for City Council meetings; acts as a liaison between management and other staff or the public; provides research and assists with program implementation and analysis. • Schedules and/or coordinates meetings, seminars, conferences, and training sessions for department staff; acts as meeting and/or committee secretary including preparing agendas and informational packets, and taking and transcribing minutes for assigned boa rds and commissions.
• Assists in the planning and development of visitor serving activities, including the Visitor Information Center and City events; staffs, schedules, trains, and manages Tourism and Event Hosts.
• Composes, types, edits, and proofreads a variety of complex documents, including forms, memos, administrative, statistical, financial, and staff reports, newsletters, brochures, correspondence, and other specialized documents; inputs and retrieves data using a computer terminal; checks draft documents for punctuation, spelling, and grammar; makes or suggests corrections.
• Prepares and processes reports, forms, and records, such as payroll, requests for payments, purchase orders, invoices, requests for proposals, bid packages, contracts and agreements, drafts of hearing notices, draft resolutions, notices of determination, a nd mailing lists for public hearing items.
• Performs a variety of routine bookkeeping and clerical accounting duties related to financial record-keeping and reporting for assigned area; maintains a variety of accounting records, logs, and files; verifies, balances, and adjusts accounting records. • Screens calls, visitors, and incoming mail; provides information to the public by phone or in person to ensure an understanding of department and City policies and procedures; listens Council Agenda 12-2-2025 12.A-332
Attachment 2

Tourism Manager

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to questions and interprets and applies regulations, policies, procedures, systems, rules, and precedents according to existing guidelines; responds to citizen and staff inquiries and refers citizens to the appropriate department source; coordinates or resolves problems of a moderate nature when appropriate.
• Develops and implements file, index, tracking, and record-keeping systems; researches records within areas of assigned responsibility to prepare reports and provides follow -up information to customer and staff inquiries.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files. • Monitors and orders office and other related supplies; prepares, processes, and tracks purchase requisitions for services and materials; receives vendor invoices; prepares request for payment for department head approval.
• Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Principles, practices, and procedures related to advertising, marketing, public relations, travel, and tourism.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational and regulatory organizations, and with property owners, developers, contractors, and the public. • Personnel management and administration.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Recent and on-going developments, current literature, and sources of information marketing, advertising, public information, travel, and tourism programs, activities, and projects. • Practices of researching issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports.
• Modern office administrative practices and procedures, including the use of standard office equipment.
• Organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Business letter writing and the standard format for reports and correspondence. • Principles and practices of data collection and report preparation. • Computer applications related to the work, including word processing, web design, database, and spreadsheet applications.
• Business mathematics and basic statistical techniques. • Record keeping principles and procedures.

Council Agenda 12-2-2025 12.A-333
Attachment 2

Tourism Manager

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• English usage, grammar, spelling, vocabulary, and punctuation.

Ability to:

• Implement goals, objectives, and practices for providing effective and efficient services. • Administer complex, and technical marketing, advertising, public information, travel, and tourism programs in an independent and cooperative manner. • Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. • Perform responsible administrative support work with accuracy, speed, and minimal supervision.
• Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Interpret, apply, and explain administrative and departmental policies and procedures. • Compose correspondence and reports independently or from brief instructions. • Make accurate mathematical, financial, and statistical computations. • Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
• Establish and maintain a variety of filing, record-keeping, and tracking systems. • Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing. • Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Bachelor’s Degree in marketing, advertising, public or business administration, or a related field .

Four (4) years of experience in tourism promotion programs, marketing, public relations or related sales, including one (1) year of supervisory experience.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Council Agenda 12-2-2025 12.A-334
Attachment 2

Tourism Manager

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Physical Demands

Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. During events, positions in this classification frequently bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in City events and activities. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Elements

Employees mainly work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. During events, employees will be exposed to loud noises, cold and hot temperatures, inclement weather conditions, and traffic safety elements. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-335
Attachment 2

UTILITIES MANAGER
FLSA: EXEMPT

DEFINITION
Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City’s Public Works Water and Wastewater operations; ensures the efficient and reliable operation of utility systems, coordinating maintenance, repairs, and upgrades as needed. Oversees and manages budget development, regulatory compliance, strategic planning, crisis management, and team leadership.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Public Works. Exercises general direction and supervision over supervisory, professional, technical, and administrative support staff through subordinate levels of supervision.

CLASS CHARACTERISTICS
This is a management classification that manages the City’s Public Works utilities division.

Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbents organize and oversee day-to- day activities and operations of the assigned functional areas, including participating in short- and long-term capital improvement planning, and development and administration of Federal, State, and local funds for capital improvements, expansions, and various other projects and studies. Successful performance of the work requires an extensive professional background as well as skill in coordinating work with that of other City departments and public agencies. This class is distinguished from Director of Public Works in that the latter has overall responsibility for all functions of the department, including both Utilities and Facilities, and for developing, implementing, and interpreting public policy.

Utilities Manager

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Council Agenda 12-2-2025 12.A-336
Attachment 2

Utilities Manager

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• Plans, manages, and oversees the daily functions, operations, and status of water, electricity, gas, and waste management systems to ensure efficient operation; plans, organizes, and oversees contract development and execution.
• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned functional areas; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedu res. • Participates in the development and administration of and oversees division budgets ; conducts monthly reviews of expenditures against the budget and makes adjustments as necessary forecasting future utility costs; develops and finalizes budget for utility services. • Develops and standardizes procedures and methods to improve and continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Director.
• Participates in the selection of, motivates, and evaluates assigned personnel; provides or coordinates staff training in work procedures; works with employees on performance issues; recommends discipline and termination of employees.
• Recommends and administers policies and procedures such as procedure guidelines, design standards, and standard plans and specifications while ensuring that operation and maintenance, financial, regulatory, and legal requirements are met. • Oversees the development of consultant requests for proposals for professional and/or construction services and the advertising and bid processes; evaluates proposals and recommends project award; administers contracts after award; prepares specifications for various equipment, materials, and supply purchases.
• Meets and confers with contractors, engineers, developers, architects, a variety of outside agencies, and the general public in acquiring information and coordinating public works maintenance and capital improvement projects and planning; provides information regarding City development requirements.
• Prepares, reviews, and completes various reports, including City Council agenda reports and division-related documentation and correspondence.
• Provides technical information and instruction regarding applicable procedures and methods; interprets and explains rules, regulations, and procedures; answers questions and resolves concerns.
• Serves as a liaison for the assigned division to other City departments, divisions, and outside agencies; attends meetings, as necessary; provides staff support to commissions, committees, and task forces, as necessary; negotiates and resolves significant and controversial issues.
• Provides highly complex staff assistance to the Director of Public Works; develops and reviews staff reports related to assigned activities and services; may present information to the City Council and various commissions, committees, and boards; performs a variety of public relations and outreach work related to assigned activities.

Council Agenda 12-2-2025 12.A-337
Attachment 2

Utilities Manager

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• Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to public works maintenance and operations programs, policies, and procedures.
• Responds to unexpected utility outages, system failures, or emergencies coordinating crisis management and communication; performs investigations into utility incidents or accidents, analyzes causes and implements corrective action.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of public works maintenance and operations; researches emerging products and enhancements and their applicability to City needs. • Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Evaluates and coordinates division safety and training programs; implements safety and training procedures as needed; researches and develops new technologies, practices, or sustainability initiatives as opportunities arise and provides training and oversight to implement.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

Council Agenda 12-2-2025 12.A-338
Attachment 2

Utilities Manager

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• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to the work.
• English usage, grammar, spelling, vocabulary, and punctuation. • Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

Council Agenda 12-2-2025 12.A-339
Attachment 2

Utilities Manager

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• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Work on call and various shifts, special events, or emergencies on evenings, weekends, and holidays.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, supplemented by college-level coursework or specialized training in water or wastewater operations, public works construction and maintenance, or a related field, and five (5) years of increasingly responsible experience in publ ic works maintenance, construction, and repair work, water or wastewater operations or related field including two (2) years management and/or supervisory experience, five (5) years preferred.

Licenses and Certifications
• Possession of a valid Class A California driver’s license with appropriate endorsements. • Possession of a Grade III Wastewater Treatment Plant Operator issued by the State Water Resources Control Board (SWRCB).
• Possession of a Grade III Water Distribution Operator Certificate issued by SWRCB. • Possession of a Grade II Water Treatment Operator Certificate issued by SWRCB. • Possession of, or ability to obtain within twenty-four (24) months, a Wastewater Collection Grade 3 issued by California Water Environment Association (CWEA).

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, to inspect City development and construction sites, to operate a motor vehicle, and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.

Environmental Elements

Utilities Manager

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conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-341
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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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WASTEWATER OPERATOR I

WASTEWATER OPERATOR II

LEAD WASTEWATER OPERATOR

FLSA: NON-EXEMPT

DEFINITION

Under direct or general supervision, operates equipment, facilities, pump/lift stations, and related appurtenances as found in a wastewater treatment plant and wastewater collection systems. Gathers periodic samples and performs standardized tests to ensure proper operation within established guidelines and assists with preventive maintenance and makes minor repairs to plant facilities and equipment.

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Lead Wastewater Operator, Wastewater Systems Supervisor, or Utilities Manager. Wastewater Operator I/II exercises no supervision of staff. The Lead Wastewater Operator has responsibility to regularly lead a crew in wastewater plant functions and projects exercises technical and functional supervision over lower-level wastewater staff.

CLASS CHARACTERISTICS

Wastewater Operator I: This is the entry-level class in the wastewater operations series. Under direct supervision, incumbents learn to operate and maintain wastewater treatment plant and collection systems, equipment, and appurtenances according to City practices and procedure s, as well as State and Federal regulations. Positions at this level usually perform most of the duties required of the positions at the II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Since this class is often used as a training class, employees may have only limited or no directly related work experience.

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Wastewater Operator II: This is the full journey-level class in the wastewater operations series that performs the full range of duties required to ensure that the wastewater treatment and collection facilities and systems operate effectively and are maintained in a safe and effe ctive working condition. Responsibilities include performing standardized tests on wastewater operations equipment, inspecting and attending to issues in a timely manner, and performing a wide variety of tasks in the preventative maintenance and minor rep air of assigned facilities and systems. This class is distinguished from the Wastewater Operator I in that the latter is capable of performing the most complex duties assigned to the division, including mechanical maintenance of plant equipment.

Positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level.

Lead Wastewater Operator: This is the advanced journey-level class in the wastewater operations series. Responsibilities include planning, organizing, supervising, reviewing, and evaluating the work of wastewater collections and treatment plant operations and maintenance staff.

Incumbents are expected to independently perform the full range of wastewater collections and treatment plant operations and maintenance duties. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. This class is distinguished from the Utilities Manager in that the latter is a mid -management level class and has management responsibility for all public works utilities operations and maintenance functions and activities of the City. May be designated as the Chief Plant Operator.

• Monitors plant operations equipment and processes to ensure compliance with environmental and public health standards; performs daily rounds and reads evaluating activities to optimize efficiency, make chemical dosage changes, change pumping rates, and monitor all equipment.
• Operates valves, pumps, and automated controls to regulate the flow of wastewater through the system; operates valves to dispose of wastewater effluent. • Reviews and analyzes automated information and control system data and revises equipment settings as appropriate; notifies supervisor of unusual situations and makes inspections or corrects system problems as necessary.

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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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• Reads, records, and calculates readings of meters and gauges; interprets information into operational characteristics; changes flow meter charts; makes process adjustments according to information gathered, samples collected, readings, and records. • Collects wastewater, sludge, and other samples from various phases of the treatment process; performs standard chemical and physical tests on these samples to ensure that the plant is operating effectively and that regulatory requirements are being met. • Interprets and performs routine laboratory and process tests to optimize plant performance, checks the results, and recommends changes to the Supervisor. • Performs proper usage and handling of chemicals according to industry standards. • Assists in preventive maintenance on a variety of treatment plant equipment, such as electric motors, engines, gas and electric powered pumps, drive units, emergency systems, power generation systems, pressure and flow regulators, and other treatment plant fixtures and appliances.
• Lubricates pumps, motors, chains, conveyors, blowers, chlorinators, sprinklers, rotation distributors, scrapers, filter screens, and other machinery and equipment; removes blockages; replaces worn parts; participates in determining equipment problems and suggesting methods of minimizing such problems in an operational setting. • Performs inspection, construction, maintenance, and repair activities of wastewater collection systems; checks, cleans, and repairs collection system and treatment plant lines, pits, screens, tanks, and mechanisms; shuts down appropriate parts for repair and returns to service once repair is completed.
• Operates and maintains a variety of hand and power tools and equipment related to work assignments as instructed; safely operates a vactor truck to maintain sewer lines and perform other related functions.
• Locates and marks underground utilities in accordance with Underground Service Alert (USA) regulations.
• Performs pretreatment inspections and tests of industrial and commercial waste disposal systems to ensure compliance with ordinances and permit requirements. • Performs a variety of general and ground maintenance activities, including mowing, edging, and trimming landscaped areas as scheduled, weed abatement, and painting facilities and equipment when needed; assists in maintenance painting of plant machinery, eq uipment, piping, and other structures; maintains work areas in a clean and orderly condition, including securing equipment at the close of the workday.
• Responds to operations, maintenance, and repair emergency situations as required. • Maintains records and logs of daily activities; prepares reports as necessary. • Observes safe work methods and makes appropriate use of related safety equipment as required.
• Performs related duties as assigned.

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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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When performing as Lead Wastewater Operator:

• Leads, plans, and participates in the work of staff responsible for a variety of maintenance activities within an assigned division of the Public Works Department. • Plans, directs, and participates in drafting preventive maintenance programs within an assigned division.
• Supervise the use and operation of public works maintenance equipment and vehicles; operates equipment and vehicles as needed and as assigned. • Trains assigned employees in their areas of work in public works maintenance methods, techniques and in the set up and use of equipment.
• Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications. • Inspects all equipment and operations; ensures the adherence to safe work practices and procedures.
• Accurately assesses and evaluates work and maintenance service requests. • Assists the Utilities Manager in the trouble shooting of public work projects and work requests.
• Maintains accurate records on installations and replacements; maintain s inventory of supplies.
• Responds to public inquiries in a courteous manner; provides information within area of assignment; resolves complaints in an efficient and timely manner. • Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.

QUALIFICATIONS

Knowledge of:

• Basic principles, practices, tools, and materials as they relate to the operation, cleaning, and preventive maintenance of wastewater treatment, disposal, and collection systems, facilities, and equipment.
• Basic principles and practices of record-keeping methods. • Safe driving rules and practices.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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Wastewater Operator II, in addition to the above:

• Principles, practices, equipment, materials, and tools used in the operation, cleaning, and preventive maintenance of wastewater treatment, disposal, and collection systems, facilities, and equipment.
• Operation and preventive maintenance of piping systems, including pipes, valves, and related appurtenances.
• Standard chemical and physical tests of wastewater, sludge, and related materials. • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures. • Basic equipment troubleshooting principles and practices. • Basic mechanical, electrical, and hydraulic principles. • Basic arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work, including the handling and storage of hazardous chemicals.

Lead Wastewater Operator, in addition to the above:

• Knowledge of principles and practices of effective supervision.

Ability to:

• Safely and effectively use and operate hand tools, mechanical equipment, power tools, and light to heavy equipment required for the work.
• Perform routine equipment maintenance.
• Maintain accurate logs, records, and basic written records of work performed. • Operate a motor vehicle safely.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Wastewater Operator II, in addition to the above:

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• Set up and operate traffic area construction zones, including cones, barricades, and flagging. • Locate underground utilities by use of blueprints and electronic locating equipment in accordance with Underground Service Alert (USA) regulations. • Read, interpret, and apply technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Make accurate arithmetic calculations.
• Follow department policies and procedures related to assigned duties. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Work on-call and various shifts or emergencies on evenings, weekends, and holidays.

Lead Wastewater Operator, in addition to the above:

• Communicate effectively, both oral and in written form. • Effectively supervise subordinate staff.
• Establish and maintain effective working relationships. • Organize time, staff, and materials to meet deadlines. • Identify problems, research, and analyze relevant information, develop, and present recommendations, and justification for solution.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED required for all levels.

Wastewater Operator I: One (1) year of experience in wastewater treatment plant operations is desirable.

Wastewater Operator II: Supplemental specialized training in wastewater treatment plant operations and/or maintenance or related field and three (3) years of experience in wastewater treatment plant operations or two (2) years of experience equivalent to Wastewater Operator I at the City of Pismo Beach.

Lead Wastewater Operator: Supplemental specialized training in wastewater collections or treatment operations and maintenance and five (5) years of responsible experience in the operation and maintenance of a wastewater treatment plant. One (1) year of lead or supervisory experience preferred.

Licenses and Certifications

• All Levels: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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Wastewater Operator I
• Ability to obtain a valid Class A California driver’s license with appropriate endorsements within twelve (12) months of employment or date of entry into the position. • Ability to obtain an Operator-In-Training certificate issued by the State Water Resources Control Board (SWRCB) within ninety (90) days of employment or the date of entry into the position.
• Possession of a Grade I Wastewater Treatment Plant Operator certificate issued by the SWRCB within twenty-four (24) months of employment or the date of entry into the position. • Possession of a Wastewater Collection Certification Grade 1 issued by California Water Environment Association (CWEA) is desirable.

Wastewater Operator II
• Possession of, or ability to obtain, a valid Class A California driver’s license with appropriate endorsements by time of appointment into the position.
• Possession of a Grade II Wastewater Treatment Plant Operator certificate issued by the SWRCB.
• Possession of a Wastewater Collection Certification Grade 1 issued by CWEA.

Lead Wastewater Operator
• Possession of, or ability to obtain, a valid California Class A Driver’s License with appropriate endorsements by time of appointment into the position.
• Possession of a Grade III Wastewater Treatment Plant Operator certificate issued by the State Water Resources Control Board (SWRCB).
• Possession of a Wastewater Collection Certification Grade 1 issued by CWEA; Wastewater Collection Certification Grade 2 desirable.

Physical Demands

Must possess mobility to work in and around standard wastewater collection systems and treatment plant facilities, and in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces, around machines and to climb and descend ladders, and to operate varied hand and power tools and equipment; vision to read printed materials and a computer screen; color vision to read gauges and identify appurtenances; and hearing and speech to communicate in person and over the telephone or radio. The job involves frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above - mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 100 pounds, and heavier weights with the use of proper equipment.

Council Agenda 12-2-2025 12.A-348
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Wastewater Operator I-Wastewater Operator II-Lead Wastewater Operator

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Environmental Elements

Employees work partially indoors and partially in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances, odors, and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-349
Attachment 2

Wastewater Systems Supervisor

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WASTEWATER SYSTEMS SUPERVISOR

FLSA: NON-EXEMPT

DEFINITION

Under general supervision, supervises staff in a variety of work in the construction, modification, maintenance, operation, and repair of equipment, facilities, pump and lift stations, and related appurtenances used in wastewater treatment and collection systems; oversees staff in the performance of sampling, testing, and general operational activities; when working in the field with staff, uses and operates a variety of manual and power tools and light to heavy power driven equipment.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Utilities Manager. Regularly supervises and directs a crew performing wastewater system operations, maintenance, and related projects. Exercises direct, technical, and functional supervision over lower-level wastewater staff.

CLASS CHARACTERISTICS

This is a supervisory classification within the Public Works Department, responsible for planning, organizing, supervising, reviewing, training, and evaluating the work of wastewater collections and treatment. Incumbents are expected to independently perform the full range of wastewater operations. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, and adherence to regulatory standards, including State and Federal wastewater reporting requirements. The incumbent serves as a lead point of contact for operational decisions and staff direction in the absence or at the delegation of the Utilities Manager. May be designated as the Chief Plant Operator.

• Plans, prioritizes, and reviews the work of large crews or multiple crews assigned to a variety of unskilled, semi-skilled and skilled tasks in the collection, treatment, and maintenance of wastewater systems.

Council Agenda 12-2-2025 12.A-350
Attachment 2

Wastewater Systems Supervisor

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• Plans, organizes, and oversees the work of field crews involved in wastewater systems management, collection, maintenance, and repair; assists in the allocation of personnel, equipment, and materials.
• Develops, creates, and coordinates schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. • Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion. • Oversees and ensures the effective training of staff in work procedures, safety protocols, and the proper use of equipment and materials; establishes and enforces operational standards and best practices.
• Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications. • Ensures the adherence to safe work practices and procedures. • Reviews, prioritizes, and evaluates maintenance service requests to ensure accurate assessment and timely response aligned with operational goals. • Supports the Utilities Manager by providing advanced oversight and technical expertise in diagnosing and resolving complex issues related to public works projects and service requests.
• Develops and enforces field operations policies, procedures, work standards , and rules; ensures compliance with Citywide policies and procedures; develops and directs personnel and equipment safety programs.
• Negotiates and administers contracts with consultants, contractors, and suppliers for a variety of projects and studies; prepares requests for proposal and bid specifications; authorizes the procurement of necessary supplies and equipment. • Prepares technical and administrative reports; prepares monthly and annual reports requested by regulatory agencies.
• Responds to public inquiries in a courteous manner; provides information within area of assignment; resolves complaints in an efficient and timely manner. • Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
• Presents operational information on section activities at staff meetings and neighborhood associations.
• Participate in budget preparation and administration for assigned division. • Assists with staff reports for City Council and other meetings as needed. • Responds to emergency situations involving leaks or interruptions to service. • Performs other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Knowledge of principles and practices of effective supervision.

Council Agenda 12-2-2025 12.A-351
Attachment 2

Wastewater Systems Supervisor

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Ability to:

• Operate, maintain, and repair a variety of wastewater treatment, disposal, and collection systems, facilities, and equipment.
• Recognize and correct or report unusual, inefficient, or dangerous operating conditions. • Read a variety of gauges, charts, and meters, record data accurately and make appropriate process adjustments.
• Conduct standard chemical and physical tests of wastewater, sludge, and related materials. • Handle hazardous chemicals in a safe manner.
• Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions.
• Set up and operate traffic area construction zones, including cones, barricades, and flagging. • Locate underground utilities by use of blue prints and electronic locating equipment in accordance with Underground Service Alert (USA) regulations. • Read, interpret, and apply technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Make accurate arithmetic calculations.
• Follow department policies and procedures related to assigned duties. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Communicate effectively, both oral and in written form. • Effectively supervise subordinate staff.
• Establish and maintain effective working relationships. • Organize time, staff and materials to meet deadlines. • Identify problems, research and analyze relevant information, develop and present recommendations, and justification for solution.

Education and Experience:

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Attachment 2

Wastewater Systems Supervisor

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Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and five (5) years of experience in the operation and maintenance of a wastewater treatment plant. Two years of experience that includes administrative and supervisory responsibility.

Licenses and Certifications

• Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. • Ability to obtain a Class A California Driver’s License with appropriate endorsements within twelve (12) months of employment or date of entry into the position. • Possession and maintenance of a Grade III Wastewater Treatment Plant Operator Certificate issued by the State Water Resources Control Board (SWRCB). • Possession and maintenance of a Grade II Collection System Maintenance Certification issued by the California Water Environment Association (CWEA) within twelve (12) months of employment or date of entry into the position.

Physical Demands

Must possess mobility to work in the field; strength, stamina, and mobility to perform medium to heavy physical work, to work in confined spaces and around machines, to climb and descend ladders, to operate varied hand and power tools and construction equi pment, and to operate a motor vehicle and visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone or radio. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites.

Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 100 pounds, or heavier weights with the use of proper equipment.

Environmental Elements

Employees work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.

Prepared by: Public Sector Personnel Consultants
Council Approved:

Council Agenda 12-2-2025 12.A-353
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Water Systems Operator I- Water Systems Operator II-Lead Water Systems Operator

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WATER SYSTEMS OPERATOR I

WATER SYSTEMS OPERATOR II

LEAD WATER SYSTEMS OPERATOR

FLSA: NON-EXEMPT

DEFINITION

Under direct or general supervision, performs a variety of work in the construction, modification, maintenance, and repair of City potable water distribution main and lateral pipeline systems, and reservoirs, including complex residential and commercial water meters, valve cans, meter boxes, and water distribution valves. Operates and monitors the Supervisory Control and Data Acquisition (SCADA) system and performs field customer service work in reading water meters and recording amounts consumed for billin g purposes. Uses and operates a variety of manual and power tools and light to heavy power driven equipment .

SUPERVISION RECEIVED AND EXERCISED

Receives direct or general supervision from the Lead Water Systems Operator, Water Systems Supervisor, or Utilities Manager. Water Systems Operator I/II exercises no direct supervision over staff. The Lead Water System Operator has responsibility to regu larly lead a crew in water functions and projects. Exercises technical and functional supervision over lower -level water staff.

CLASS CHARACTERISTICS

Water Systems Operator I: This is the entry-level class in the water systems operations series.

Initially under close supervision, incumbents with basic maintenance experience learn City infrastructure, systems, and facilities, use of tools and equipment, and a wide variety of practices and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Positions at this level usually perform most of the duties required of the positions at the II level, but are not expected to funct ion at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience.

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Water Systems Operator II: This is the full journey-level class in the water systems operations series that performs the full range of duties required to ensure that City infrastructure, systems, and facilities to which assigned are maintained in a safe and effective working conditi on and provide the highest level of safety for public use. Responsibilities include inspecting and attending to assigned areas in a timely manner, and performing a wide variety of tasks in the maintenance and repair of assigned facilities and systems. Positions at this level are distinguished from the I level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from Water Systems Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of assigned staff involved in water systems operations.

Positions in the Water Systems Operator class series are flexibly staffed and positions at the II level are normally filled by advancement from the I level requiring two (2) additional years of experience and after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and after demonstrating the ability to perform the work of the higher - level class. When filled from the outside, the employee is required to have three (3) years of prior related experience that allows the employee to meet the qualification standards for the II level.

Lead Water Systems Operator: This is the advanced journey-level class in the water operations series. Responsibilities include planning, organizing, supervising, reviewing, and evaluating the work of water systems operations staff. Incumbents are expected to independently perform the full range of water utilities maintenance and operations duties. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. May be responsible for State and/or Federal water quality and other reporting requirements. Directs subordinate staff on day to day activities at the direction of the Water Systems Supervisor or Utilities Manager.

• Performs construction, maintenance, and repair activities of City water utilities systems and facilities to ensure safe and efficient access for the public; performs work for complex residential and commercial water meters, valve cans, meter boxes, and water distribution mainlines, valves, and motors.
• Troubleshoots and performs maintenance on a variety of water valves; maintains pressure reducing valves, air vacuum release valves, pilot valves, and other pressure sensing/regulating valves; locates and raises valves that are not exposed, operates Council Agenda 12-2-2025 12.A-355
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automated machines to exercise valves on an annual basis, and updates records following the installation of new valves.
• Locates and repairs breaks in water distribution mainlines/services; flushes lines to ensure water quality, utilizes chlorine level testing devices, and runs tests for dissolved solids, bacteria, and coliforms.
• Repairs concrete after water distribution system maintenance ; fixes sidewalk panels and temporary street patches.
• Uses valve-turning equipment to isolate and shut down pre -designated water lines for routine maintenance and in emergency situations; ensures proper shut -down of services by utilizing sounding equipment and flow rates; provides explanations to the public d uring shut- downs.
• Participates in the inspection of assigned City infrastructure for safety issues, structural integrity, and possible future work projects and programs, and appropriately marks areas that need to be repaired.
• Operates, maintains, monitors, and adjusts Supervisory Control and Data Acquisition (SCADA) and telemetry computer systems by inputting appropriate information. • Utilizes a hand-held meter-reading computer to retrieve data from water meters in accordance with an assigned schedule and route including taking transfer and final readings; notes any unusual computer messages and takes appropriate actions to remedy issue s. • Performs customer service duties such as turn-ons and shut-offs, checking for leaks or dead meters; investigates high reads, reports water use violations; assists customers in resolving water volume and pressure problems; provides customers with specialized information about their water service.
• Performs water meter maintenance; installs new meters, tests and repairs meters of various sizes, repairs leaks, and replaces meters as necessary; installs service lines for newly developed properties and accounts for the installation of meters for new homes. • Performs mandatory periodic water quality sampling and reporting. • Monitors contractors working with and around underground services to ensure the work is appropriately performed to code; addresses discrepancies as necessary. • Operates and maintains specialized vehicles and a variety of light, medium, and heavy equipment related to the construction, maintenance, and repair of water utilities systems and facilities.
• Operates and maintains a variety of hand and power tools and equipment related to work assignment as instructed; observes safe work methods and makes appropriate use of related safety equipment as required.
• Maintains public facilities, shop and garage areas, storage sites, and other work areas in a clean and orderly condition; secures equipment at the close of the workday. • Installs street barricades and cones, and controls traffic around work sites to ensure safe conditions for the general public and City workers.
• Locates and marks underground utilities in accordance with Underground Service Alert (USA) regulations.
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions.

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• Maintains accurate logs and records of work performed and materials and equipment used. • Performs all duties and responsibilities of the Maintenance Worker I/II class series on an as - needed basis and as assigned by the Supervisor or management. • Performs related duties as assigned.

When performing as Lead Water Systems Operator:

• Leads, plans, supervises, and participates in the work of staff responsible for a variety of maintenance activities within an assigned division of the Public Works Department. • Plans, directs, and participates in drafting preventive maintenance programs within an assigned division.
• Supervises the use and operation of public works maintenance equipment and vehicles; operates equipment and vehicles as needed and as assigned. • Trains assigned employees in their areas of work in public works maintenance methods, techniques and in the set up and use of equipment.
• Verifies the work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications. • Ensures the adherence to safe work practices and procedures; oversees that water quality/safety regulations are continuously met.
• Performs water supply management; balances water usage across pressure zones, monitors fire flow and consumption demand considerations, tracks water consumption for various reporting requirements, and interprets lab results for reporting purposes. • Accurately assesses and evaluates work and maintenance service requests works with engineering department on CIP projects related to water • Assists the Utilities Manager in the trouble shooting of public work projects and work requests.
• Maintains accurate records on installations and replacements; maintain s inventory of supplies.
• Responds to public inquiries in a courteous manner; provides information within area of assignment; resolves complaints in an efficient and timely manner. • Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.

QUALIFICATIONS
Knowledge of:

• Basic principles, practices, tools, and materials as they relate to the maintenance and repair of water systems infrastructure, facilities, and appurtenances similar to those in a municipal environment.
• Basic mathematics.
• Safe driving rules and practices.
• Basic computer software related to work.

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• English usage, spelling, vocabulary, grammar, and punctuation. • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Water Systems Operator II, in addition to the above:

• Maintenance principles, practices, tools, and materials for maintaining and repairing potable water distribution main and lateral pipeline systems, including complex residential and commercial water meters, valve cans, meter boxes, and water distribution valves. • Traffic control procedures and traffic sign regulations. • Operation and minor maintenance of a variety of hand and power tools, vehicles, and light to heavy power equipment.
• Operational characteristics of specialized water utilities maintenance and repair equipment. • Occupational hazards and safety equipment and practices related to the work, including the handling of hazardous chemicals.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Computer applications related to the work, including SCADA and telemetry hardware and software.

Lead Water System Operator, in addition to the above:

• Knowledge of principles and practices of effective supervision.

Ability to:

• Perform basic construction, modification, maintenance, and repair work. • Troubleshoot maintenance problems and determine materials and supplies required for repair.
• Make accurate arithmetic calculations.
• Safely and effectively use and operate hand tools, mechanical equipment, power tools, and light to heavy equipment required for the work.
• Perform routine equipment maintenance.
• Maintain accurate logs and basic written records of work performed. • Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines. • Use English effectively to communicate in person, over the telephone, and in writing. • Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Work on call and various shifts or emergencies on evenings, weekends, and holidays.

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Attachment 2

Water Systems Operator I- Water Systems Operator II-Lead Water Systems Operator

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Water Systems Operator II, in addition to the above:

• Perform construction, modification, maintenance, and repair work on potable water distribution main and lateral pipeline systems, including complex residential and commercial water meters, valve cans, meter boxes, and water distribution valves. • Perform water utilities maintenance and repair with accuracy, speed, and minimal supervision.
• Operate specialized water utilities maintenance and repair equipment. • Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions.
• Operate, maintain, and troubleshoot related SCADA and telemetry computer systems. • Set up and operate traffic area construction zones, including cones, barricades, and flagging. • Locate underground utilities by use of blueprints and electronic locating equipment in accordance with Underground Service Alert (USA) regulations. • Read, interpret, and apply technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Follow department policies and procedures related to assigned duties. • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Lead Water Systems Operator, in addition to the above:

• Communicate effectively, both oral and in written form. • Effectively supervise subordinate staff.
• Establish and maintain effective working relationships. • Organize time, staff and materials to meet deadlines. • Identify problems, research and analyze relevant information, develop and present recommendations, and justification for solution.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED required for all levels.

Water Systems Operator I: Some experience in construction, maintenance, and/or repair of water utilities and/or related facilities, systems, and appurtenances. Customer service experience is desirable.

Water Systems Operator II: Three (3) years of experience in construction, maintenance, and/or repair of municipal water utilities and/or related facilities, systems, and appurtenances, or two (2) years of experience equivalent to Water Systems Operator I at the City of Pismo Beach.

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Water Systems Operator I- Water Systems Operator II-Lead Water Systems Operator

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Lead Water Systems Operator: Education supplemented by college-level coursework in water quality and treatment or related coursework, and five (5) years of increasingly responsible experience in the operation and maintenance of a water distribution system and related facilities.

One (1) year of lead or supervisory experience preferred.

Licenses and Certifications

• All Levels: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment.

Water Systems Operator I:
• Possession of, or ability to obtain, a valid Class B California driver’s license with appropriate endorsements within twelve (12) months of employment or date of entry into the position. • Possession of, or ability to obtain, a Grade I Water Distribution Certificate issued by the California State Water Resources Control Board (SWRCB) within twelve (12) months of employment.
• Possession of a Grade I Water Treatment Certificate issued by the SWRCB is desirable.

Water Systems Operator II:
• Possession and maintenance of a valid California Class B Driver’s License with appropriate endorsements.
• Possession and maintenance of a valid Grade II Water Distribution Operator Certificate issued by the SWRCB.
• Possession of a Grade I Water Treatment Certificate issued by the SWRCB.

Lead Water Systems Operator:
• Possession and maintenance of a valid California Class B Driver’s License with appropriate endorsements.
• Possession and maintenance of a Grade III Water Distribution Operator Certificate issued by SWRCB.
• Possession of, or ability to obtain, a valid Grade II Water Treatment Operator Certificate issued by the SWRCB.

Physical Demands

Water Systems Operator I- Water Systems Operator II-Lead Water Systems Operator

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mentioned tools and equipment. Positions in this classification bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 100 pounds, and hea vier weights with the use of proper equipment.

Environmental Elements

Prepared by: Public Sector Personnel Consultants
Council Approved:

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Water Systems Supervisor

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WATER SYSTEMS SUPERVISOR
FLSA: NON-EXEMPT

DEFINITION
Under general supervision, supervises staff in a variety of work in the construction, modification, maintenance, and repair of City potable water distribution main and lateral pipeline systems, including complex residential and commercial water meters, valve cans, meter boxes, and water distribution valves; oversees staff in the operation and monitoring of the Supervisory Control and Data Acquisition (SCADA) system; when working in the field with staff, uses and operates a variety of manual and power tools and light to heavy power driven equipment.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Utilities Manager. Regularly supervises and directs a crew performing water system operations, maintenance, and related projects. Exercises direct, technical, and functional supervision over lower-level water staff.

CLASS CHARACTERISTICS
This is a supervisory classification within the Public Works Department, responsible for planning, organizing, supervising, training, reviewing, and evaluating the work of water systems operations staff. Incumbents are expected to independently perform the full range of water utilities maintenance and operations duties. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, including State and Federal water quality reporting requirements. The incumbent serves as a lead point of contact for operational decisions and staff direction in the absence or at the delegation of the Utilities Manager.

EXAMPLES OF ESSENTIAL FUNCTIONS (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
•Plans, prioritizes, and reviews the work of large crews or multiple crews assigned to a variety of unskilled, semi-skilled and skilled tasks in the operations, control, and general management of water systems within the city.

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Water Systems Supervisor

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•Plans, organizes, and oversees the work of field crews involved in water systems construction, maintenance and repair; assists in the allocation of personnel, equipment, and materials. •Utilizes information from the computerized Supervisory Control and Data Acquisition (SCADA) program to prepare and monitor weekly, monthly, and annual water supply planning.
•Develops, creates, and coordinates schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner. •Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion. •Trains staff in work and safety procedures and in the operation and use of equipment and supplies; implements procedures and standards.
•Plans system improvements utilizing new technologies which improve operations, reliability, energy costs and water quality.
•Ensures that all water sources meet Federal and State Water Quality Standards. •Assists in the preparation of the annual operating budget for assigned programs; oversees the budgeting process and monitors expenditures; plans and organizes capital improvement efforts.
•Coordinates water maintenance and construction projects with other City departments, independent contractors, utility companies, and customers. •Monitors construction and maintenance projects to ensure timely and cost-efficient completion; regularly inspects work in progress and provides technical direction as needed. •Develops and enforces field operations policies, procedures, work standards , and rules; ensures compliance with Citywide policies and procedures; develops and directs personnel and equipment safety programs.
•Negotiates and administers contracts with consultants, contractors, and suppliers for a variety of projects and studies; prepares requests for proposal and bid specifications; authorizes the procurement of necessary supplies and equipment. •Prepares technical and administrative reports; prepares monthly and annual reports requested by regulatory agencies.
•Responds to public inquiries in a courteous manner; provides information within area of assignment; resolves complaints in an efficient and timely manner. •Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
•Presents operational information on section activities at staff meetings and neighborhood associations.
•Participate in budget preparation and administration for assigned division. •Assists with staff reports for City Council and other meetings as needed. •Responds to emergency situations involving leaks or interruptions to service. •Performs other duties as assigned.

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Attachment 2

Water Systems Supervisor

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QUALIFICATIONS
Knowledge of:
•Principles and practices of technical and functional supervision and training. •Water system construction methods and techniques, maintenance technology, and applicable engineering standards.
•Materials, methods, tools, and equipment used in the construction, maintenance, and upgrade of water works systems.
•Supervisory Control and Data Acquisition (SCADA) system management. •Current principles, practices, and regulations relating to potable water treatment operations. •Principles and practices of planning and administering water programs and projects. •Employee supervision, training and evaluation; performance management and work scheduling.
•Principles and practices of workplace safety, including occupational hazards and standard safety practices associated with water works field programs. •Standard office practices, procedures and equipment.
•Report preparation using word processing and spreadsheet software. •Proper grammar, spelling, punctuation and business correspondence format.

Ability to:
•Coordinate and manage effectively all aspects of a multifunctional work unit. •Develop and control operational and construction budgets. •Develop and implement effective work schedules and productivity measures. •Plan, organize, supervise, and evaluate the work of others. •Research and analyze operational and technical issues and develop appropriate recommendations for action.
•Interpret, apply, and explain laws, regulations, standards, policies, and procedures. •Communicate technical information clearly and concisely, both in written reports and oral presentations.
•Develop and maintain accurate record keeping systems.
•Establish and maintain effective working relationships with contractors, engineers, regulatory and advisory bodies, city staff, and the general public. •Observe safety principles and work in a safe manner
Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or GED, and five (5) years of experience in water systems operations and maintenance. Two years of experience that includes administrative and supervisory responsibility.

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Attachment 2

Water Systems Supervisor

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Pismo Beach City CouncilDecember 2, 2025

Pismo Beach City Council
December 2, 2025