TO: CITY COUNCIL
VIA: CITY ADMINISTRATOR
Placentia City Council
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FROM: DEPUTY CITY ADMINISTRATOR / SUPPORT AND EMERGENCY SERVICES DATE: APRIL 19, 2022
SUBJECT: INTRODUCTION OF THE PLACENTIA PUBLIC SAFETY COMMUNICATION CENTER AND THE CENTER'S 2021 ANNUAL REPORT
FISCAL
IMPACT: NONE
SUMMARY:
In 2020, the Placentia Public Safety Communications Center ("Communications Center") was restructured to allow the department to be managed by City Administration. As part of that transition, a Communications Manager was hired and additional staffing was budgeted to prepare for the additional services for which the Communications Center would be responsible. On July 1, 2020, the Communications Center began call processing and dispatching the City's new Fire and EMS services, in addition to handling the Placentia Police Department operations.
To allow time for Staff to become familiar with the new operations within the Communications Center, and to allow for sufficient data to be gathered to compare from the previous year, an Annual Report was created for the 2021 calendar year. This Report ("Report") is a summary of the work accomplished by the Placentia Public Safety Communications Center from January 1, 2021 through December 31, 2021.
RECOMMENDATION:
It is recommended that the City Council take the following action:
Receive and file a copy of the completed 2021 Annual Report.
DISCUSSION:
The Placentia Public Safety Communications Center completed an Annual Report for the period of January 1, 2021 through December 31, 2021. The Report gathers information about Communications Center activity throughout the year and is a produced publication that summarizes events, statistics, budget, and the Communications Center highlights and accomplishments. This Report was produced for the public to relay information about the Communications Center performance, accomplishments, and strategic goals.
3. e.
Apr. 19, 2022
City Council Agenda
April 19, 2022
Prepared by:
of +e Acosta -Reyes
Co unications Mariaer
Reviewed and Approved:
Damien . Arrula
City Administrator
Reviewed and Approved:
Rosana amrrez
Deputy City Administrator
Attachments:
1. Placentia Public Safety Communications Center 2021 Annual Report
2. Presentation — Introduction of Placentia Public Safety Communications Center and Annual Report