Cities Index.
3.B.1. SURVEYS

Placentia City Council
September 20, 2022

Document
3.B.1. SURVEYS
Meeting
September 20, 2022
Body
Placentia City Council
Pages
17
Original file
22 KB
Text extracted from the city's file for reading and search. Open the original on portal.laserfiche.com. That file is the official record.

Summary
Outdoor Dining in Old Town Placentia
Business Survey
Updated as of April 25, 2022
Questions Responses e Settings
Question Individual
Business Owner Name
12 responses
Joe Rasic
Dennis Blake
Roy Redman
Ana alvarez
Joy Gunderson
Kenny Binnings
Michele Severson
Golden State Coffee Roaslers
Ana Avila
Business Owner Name
12 responses
Ana alvarez
Joy Gunderson
Kenny Binnings
Michele Severson
Golden State Coffee Roasters
Ana Avila
Rosalina Davis
San Sushi
Francisco Miranda
Attachment 1

Business Name
12 responses
Craftsman Pizza
Blake Services, Inc.

Farmers insurance
Faceology
Aflac
Perimeter Protection
Placentia Chamber of Commerce
Golden State Coffee Roasters
Hecho en Mexico
Business Name
12 responses
Faceology
Aflac
Perimeter Protection
Placentia Chamber of Commerce
Golden State Coffee Roasters
Hecho en Mexico
Tlaquepaque Restaurant
San Sushi
El Cantarito Restaurant
Attachment 1

Questions Responses ® Settings

1. Are you a landlord or a tenant?
12 responses
• Landlord
• Tenant
iL❑ Copy

2. Business Type
12 responses
• Restaurant
• Retail
• Office
• Service
g Copy

3. Does your business currently have outdoor dining?
12 responses
Yes
• No
L❑ Copy
Attachment 1

4. What most do you like about outdoor dining in Old Town Placentia 12 responses
01 8.3%
El Copy
• Outdoor seating
• Live music
• Ambiance
• Nothing. It looks terrible and no one
uses it.
• All of the above
• Safety and Outdoor Seating
• We think we would have more business
if the street was open. Seniors and other
people feel it would be a lot better to b...

5. Do you believe there are additional improvements needed in the current temporary street closure? (Please check all that apply)
12 responses
L❑ Copy
Safety —0 (D%)
Traffic Circulation 2 (16.7%)
Public Access M-1 (8.3%)
Street Signage 5 (41.7%)
Aesthetics 7 (58.3%)
Parking
People always think no one will... M-1 (8.3%)
0 2 4 6 8 10
10 (83.3%)
Attachment 1

6. Would you support a permanent street closure which may include new public amenities, such as widen sidewalks, shaded trees, entertainment space, landscaping, etc.?
12 responses
• Yes
• No

7. If you answered yes to Question 6, what specific types of public amenities would you like to see included in a permanent street closure? (Please check all that apply) 10 responses
L❑ Copy
L❑ Copy
Water fountain 4 (40%)
Space for live music and entert... 8 (80%)
Space for pop-up street vendors 4 (40%)
Play equipment for children 1 (10%)
Outdoor seating for restaurant...

Public benches and picnic tables 6 (60%)
Shade trees and shade structur... 9 (90%)
Parking Structure IIM-1 (10%)
misters and more shade for pat_ 1 (10%)
0 2 4 6 8 10
10 (100%)
Attachment 1

Do you have any other comments?
9 responses
Do it now
We need a parking structure
A permanent place for business parking, longer than 2 or 4 hours. If with a permit lower than current pricing. We are paying rent and supporting the City already.

I am all in favor of the outdoor street closure. As a business owner/office space user, it is nice to hear/see community and family outside visiting, eating and talking. I think items in #7 would make it even more welcoming. I think the use will pick up when the employee market stabilizes allowing restaurants to provide outdoor service more frequently.

Our number 1 complaint of why people don't come to our place is because of parking. We also were driving a significant part of our business pre -pandemic from people who could drive up and run in and out. That business is down 75°% of what it was pre -pandemic.

What if the city gives the different restaurants to decorate their "area" to their liking. Maybe by making it "their own decoration" the restaurants that are against it will grow to see all of it's benefits.

Do you have any other comments?
9 responses
business Is Gown /5X2 of wnat n was pre -pandemic.

What if the city gives the different restaurants to decorate their "area" to their liking. Maybe by making it "their own decoration" the restaurants that are against it will grow to see all of its benefits.

Outdoor dining established August 11, 2020 created a such a positive energy and safe environment for the community. We would love to continue having the 100 Block of Santa Fe closed because it has triggered economic development, safety from the virus for families to dine outside, safety from Traffic blasting through Old Town and causing accidents and collisions, and increasing a positive image of Old Town which had been detrimental for decades.

Should push the build the parking structure plans and start correcting the monthly and hourly to keep maintenance, also profit.

There are lots of tours and local residents will willing to pay the fee for more safe parking.

We like the idea of the wider sidewalks for us to put a few tables. It has been very difficult to pay for staff for outdoor dining since most of the time there is not enough business for the outdoor dining. If the street was open again we would get more flow
of people driving by and more parking for our customers.

Attachment 1

Outdoor Dining in Old Town Placentia
Resident Survey
Updated as of April 25, 2022
Questions Responses 0 Settings
304 responses
GI
Accepting responses .

Summary Question Individual
Name
304 responses
Ben Rasic
Carrie
Diane Navarro
Andrew Binnings
Olivia Estavillo
Eileen Cloutier
Judy Frank
Matt rupard
IPnnifer i;IItierre7
1 Attachment 1

Questions Responses 0 Settings

1. Are you a resident of Placentia?
304 responses
• Yes
• No
op Copy

2. Have you dined in OId Town Placentia prior to the closure of Santa Fe Street? 304 responses
• Yes
• No
L❑ Copy

3. Have you dined outdoors in OId Town Placentia since the closure of Santa Fe Street? 304 responses
• Yes
• No
L❑ Copy
Attachment 1

4. If you answered yes to Question 3, what did you like about outdoor dining in Old Town Placentia?
284 responses
L❑ Copy
• Option to dine outdoors
• Live music
• Ambiance
• All of the above
• All of the above
• all of the above!
• All of the above.
• The option if eating outdoor ands the...
115 •

5. What aspects of the street closure can be improved? (Please check all that apply) 304 responses
Safety
Traffic Circulation
Public Access
Street Signage
Aesthetics
h62 (20.4%)
—88 (28 9%)
87 (28.6%)
H-122(401%)
0 L❑ Copy
169 (55.6%)
50 100 150 200

6. If you have participated in the Outdoor Dining in Old Town, please answer the following:
outdoors.
289 responses
Due to Safety concerns, I was more comfortable dining
• Strongly Agree
• Agree
• Neutral
• Disagree
• Strongly Disagree
ip Copy
Attachment 1

7. If you have participated in the Outdoor Dining in Old Town, please answer the following: It provided a valuable alternative dining experience 289 responses
• Strongly Agree
• Agree
• Neutral
• Disagree
• Strongly Disagree

8. If you have participated in the Outdoor Dining in Old Town, please answer the following: The street closure encouraged me to dine in Old Town when I would not have done so otherwise.
290 responses
▪ Strongly Agree
• Agree
• Neutral
• Disagree
• Strongly Disagree

9. Would you support a permanent street closure which may include new public amenities, such as widen sidewalks, shaded trees, entertainment space, landscaping, etc.?
304 responses
▪ Yes
• No
Lp Copy
LD Copy
ED Copy
Attachment 1

10. If you answered yes to Question 9, what specific types of public amenities would you like to see included in a permanent street closure? (Please check all that apply) 272 responses
Water fountain
Space for live music and e...

Space for pop-up street ve...
72 (26.5%)
Play equipment for children
Outdoor seating for restau...

Public benches and picnic...

Shade trees and shade str...

Keep the early Placential... -1 (0.4%)
Parking structure, outdoor... -1 (0.4%)
restroom and parking -1 (0.4%)
Non -car access to downto... -1 (0.4%)
Water bottle filling station -1 (0.4%)
Access to restrooms -1 (0.4%)
Redevelopment to make a... -1 (0.4%)
NO street vendors - lets s... -1 (0.4%)
well maintained and CLEA... -1 (0.4%)
Restroom -1 (0.4%)
Heaters in the winter -1 (0.4%)
Just public benches -1 (0.4%)
It needs to feel safe, and c... -1 (0.4%)
Selecting some local tile li... -1 (0.4%)
No smoking signs or a sm... -1 (0.4%)
None, would prefer the str... -1 (0.4%)
Pictorial panels about the... -1 (0.4%)
Modern statues/artwork -1 (0.4%)
More parking for the busin... -1 (0.4%)
More parking. Perhaps bui... -1 (0.4%)
Buffered bike lanes leadin... -1 (0.4%)
Bicycle parking -1 (0.4%)
More designated parking -1 (0.4%)
Parking structure -1 (0.4%)
Perhaps a SMALL/SI-10R... -1 (0.4%)
68 (25%)
118 (43.4%)
158 (58.1%)
Lp Copy
221 (8' .3%)
246 (90.4°/
229 84.2%)
Attachment 1

Do you have any other comments?
133 responses
No
only concern is more parking. i think this change would be an incredible investment into the city's businesses and culture!
I think it has been great and making it permanent would be a great benefit to the city - more options for great community events like tamale festival
Would love some different kind of restaurants in tbere
Flowers, umbrellas for tables
Covid variants are going to be around for a long time don't take away a businesses opportunity to keep having customers! To many places are closing!
The closure is stupid. Hardly anyone uses it now and it kills access in and out of town for residents. It also kills parking for visitors. The street needs to be reopened.

Do you have any other comments?
133 responses
Keep entertainment location neutral or different stages/areas so it is fair to the various restaurants on the street. Keeping it on one side all the time could favor specific restaurants. Would alcohol be allowed outside? Will there be an impact on current stores? would rent increase and they would need to close? Do not like street closure to be permanent. Handicap parking is not available. Have stayed away for this very reason.

Add bars to to make it for all ages
Police presence would help the overall safely.

Having the option of outdoor dining in a safe environment is ideal, especially with our awesome weather.

Updating the facade of some of the restaurants would be nice too. This is a win win for Placentia and surrounding communities.

Love the options to be able to dine outside if needed!
The parking is still horrible. Opening the street now is a better idea to allow more cars to dine and go. Once the structure is built and outdoor heating addedthe outdoor area can be nice if closed off. The merchants 1 1
Attachment 1

Do you have any other comments?
133 responses
My only comment is that before the outdoor seating happened as a result of the pandemic, the downtown area was somewhat of an eyesore and very unappealing. The outdoor dining brings in people because it's a better use of space and inherently people like to be outside when given the option. Let's keep it! It is a public street and should be returned as such.

Choice to sit at any table or area.

Live Music is a great idea!
It is a ghost town 90 percent of the day. Most people eat indoors now. The street should be open its been great. i think the restaurant input should be held above the rest.

My family supports the permanent street closure since it will provide a great outdoor community space that is within walkable distance - especially in our beautiful California weather and if the street becomes a proper promenade with decorative pavers, shading, etc. Our biggest concern in the current temporary configuration is the traffic conditions. We live in the Clementine Community at the end of Santa Fe Ave and Do you have any other comments?
133 responses
closing streets closes you off my mind as a destination. There are so many great destinations with plenty of parking and indoor dining. if I wanted to eat outdoors I would go to a nice location and eat there, not next to railroad tracks in the middle of town. Maybe if you had an outdoor dining option with acres of green grass around and no trains that might be attractive though I would prefer A/C and indoor dining to whatever you could create there.

I don't feel entirely comfortable sometimes downtown. Crime, gangs in the area. Tagging. A pleasant experience getting to old town would be nice. Bradford Ave sidewalks are really in disrepair with unsightly yards. Not welcoming.

My business is Placentia. We eat at the local restaurants in old town once a week. We live in beautiful Southern California. We always choose to eat at a restaurant that has outdoor seating Need more parking tho!
Please keep it the way it is
I think the outdoor dining during the pandemic was very helpful and creat for the business owners ...moving Attachment 1

Do you have any other comments?
133 responses
This is how Europe dines and it is a wonderful experience Love Placentia
There is a lot of unused space on the east end so perhaps extra tables that people can use that are not for any specific restaurant. We need a bigger "no u -turn" sign at Bradford/Santa Fe. I live in the community there on Santa Fe and I've almost been hit MANY times with people suddenly making a u -turn in front of me.

If you are going to do it, do it right. Make is fun first. Make it make money. Make is safe. Make parking with easy safe access to the area. Keep the local charm, but clean it up to a nice outdoor mall, food, stores .. . get the train to stop there!!!
No water fountain. Nothing wasteful. Do it right for the future.

If the merchants effected by it like it, I think it is a good idea. To me it depends on what they think since they are the ones that will be most effected by it.

Do you have any other comments?
133 responses
Please make this permanent!
I think it would be cool to have areas for pop up vendors or even food trucks. A fun community area to hang out in! I think the parking situation could be improved though, due to limited safe options This would be a definite plus for our community
I truly enjoy the option of dining outdoors. It is a nice ambiance and gives the feel of community. The outdoor dining experience with the different choices of places to eat was what drew me to Old Town Placentia.

We need a variety of cultural dining . We only have Mexican food offerd to public . Although delicious.

We must bring in more people to old town.

I love the option to be able to sit outside
More readily available parking please.
1 Attachment 1

Do you have any other comments?
133 responses
I think the local residents of the area should have a large say since it impacts their homes and neighborhoods directly VS the locals coming to eat
This is a well thought out survey, thank
Even though I haven't eaten there -it looked very nice and a pleasant place to congregate. Keeping it closed does not cause a traffic problem. Easy to take another street.

It was already quite nicely done. If it doesn't generate more revenue, I don't think overspending investment into the area would be a great idea. However, having the entire outdoor option is a very nice unique thing for our city that may open up potential in the future.

Enjoy having outdoor dining.

I have seen this in other Cities where the sidewalk and street become filthy and are rarely cleaned. This also requires more regular traffic to drive through the surrounding neighborhoods which is not appreciated by residents. Also there is no Police presence in old town. See downtown HB (substation) and downtown Brea (substation). It is too easy to become a crime victim. Money would better be spent providing better Do you have any other comments?
133 responses
We used to frequent downtown Brea. Since the new out door seating in Placentia we haven't been back to Brea.

When you build the train station, consider traffic flow. Don't close the street I think it would draw more people to the area, including people outside Placentia.

Thank you
Open the street parking is a pain and parking behind is a nightmare.

The owners and servers have been so kind and appreciate all of us who come. That makes it feel very welcoming. I love the murals, the lights, the umbrellas during the day, the live music. A big thank you to all who have made if a great place to experience the old downtown.

More parking
Great space. Please keep it as an option. It could become a great draw to people as the area grows with more developments. Kind of like downtown Brea did years ago. 1 Attachment 1

Do you have any other comments?
133 responses
I nope we keep the street closure.

Don't forget parking and ease of access. If we have to park far away from the area it defeats the purpose of the closure. Lighting needs to be better in the area, and for all areas that people will walk to from parking.

I love the idea!!
I would love to see the street stay closed but support prioritizing the preferences of the local businesses.

Please have a solution to potential overnight 'camping' or transient squatting. Security cameras a must please. This would be a fantastic family outing experience as long as its kept CLEAN & SAFE. Thank you very much!
It's time to open the street. There is no parking for business or for the people who live on the buildings.

There is no place for emergency access. A person had a seizure in a business and it was very hard to get to her right away due to no through traffic. I strongly believe it's time to open the street. I drive by quite often and it's always empty day or night. I often see the chairs slanted against tables by the Tlaquepaque, tables look weathered, it's not needed anymore since everything is opened up. I was just there last night and preferred eating indoors.

Do you have any other comments?
133 responses
I would just make sure the area could be secured after hours so as not to become a stop for homeless individuals.

Please keep outdoor seating! I felt safe during the pandemic if I was outdoors.

The outdoor dining was a great option. Hopefully it can be improved and be more permanent.

We live in CA and there needs to be more outdoor dining Outdoor dining should be made permanent for all restaurants.

Please close. it only benefits one restaurant. It's a safety hazard and causes driver confusion. There is no benefit at this point. Please close !!!!
This feature would update Old Town Placentia to bring it closer to other communities that offer the same feature. We brought friends from out of state to dine outside last summer and they were amazed at how the historic architecture and murals plus outstanding Mexican cuisine really captures the spirit of southern CA. If marketed well, this could bring additional revenue to our city. Please keep it!! Attachment 1

Do you have any other comments?
133 responses
I believe they're closing the downtown permanently creates a lack of parking for all of the area around there. Also, I believe that closing downtown area really highly supports very finite number of businesses.

Some of the businesses downtown are harder to access due to the lack of parking so I think they are often not considered and don't get as much foot traffic as they would with easily access parking. Also some of the locations down there like the coffee store or hard to access for a quick grab and go items. And I believe several of the other Mexican restaurants in that area we're not given the incentives that the handful of restaurants in that little closed off area were given. I don't think that was fair. I think maybe certain times of the year as a special occasion perhaps with special permits that that downtown should be closed off. But think the time has been served during Covid and it is no longer a necessity but it is a perk for those handful of "lucky" businesses at the expense of other businesses. Basically they have their own city funded monopoly of outdoor dining. I think that it was a great idea and that purpose has already been served.

Please keep it it's so nice
Perhaps lengthen the street closure area so that restaurants such as Mi Casita, 301 club , et cetera would be included in the outdoor dining experience
Parking is very limited with street closure
Do you have any other comments?
133 responses
I think having an outdoor option for restaurants allows businesses to increase the amount of customers they probably would not have otherwise and gives those who have health concerns an option to dine comfortably. KEEP THE OUTDOOR DINING VENUE. More revenue for small business owners.

Absolutely great idea.

Prevent vehicular access
Again, we would like to have Santa Fe open to through traffic. Question 5 should mot be mandatory if u don't support the closure of the street, so I just marked anything.

Please don't allow some restaurants to hoard the tables/eating areas. Other business may need tables as well. Either provide specific number of tables per restaurant or open seating for any restaurant that wants to use them. One restaurant wouldn't allow another restaurant to use "their" tables even when they weren't being used at the time. Hence, we had to wait for that restaurants table to be seated. Just be fair about seating assignments to all.

The area is perfect for a pedestrian/dining zone
Attachment 1

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