u,) MOETIVATIONS
9�1
TEAM ON DEMAND SERVICES PROPOSAL:
QUALITY ASSURANCE / QUALITY IMPROVEMENT
Assessments, Evaluation Scores, & Reports
Body Worn Camera Evaluations
LEADERSHIP DEVELOPMENT
Virtual and Onsite Training
Mentor & Coaching Programs
OPERATIONS SUPPORT SERVICES
Dispatcher on Demand
SOP & Policy Editing
Peer Support & Wellness Programs
Cyber Security Analysis
PREPARED FOR:
Placentia Public Safety Communications, CA
Stefanie Acosta -Reyes
Communications Manager
PREPARED BY:
Mike DeSeve
Proposal Manager
ON BEHALF OF:
Grant Dieckmann
[email protected]
Main Office 303.993.7850
www.moetivations.com
MOETIVATIONS
AGENCY: Placentia Public Safety Communications, CA DATE: 6-11-2024 CONTACT: Stefanie Acosta -Reyes QUOTE # 24MD065C
PROPOSAL
Dispatcher on Demand Services
Rate Range per hour:I $
Months in Term:I
OPTION 1
Low I I High CAD Mark43
32.92 $ 40.63 911 Vesta
3 months with option to renew to 12 RADIO Motorola Elite RECORDER Verint
ITEM
DESCRIPTION
QTY
Hours
LIST
MONTHS IN
TERM
MONTHLY
FEE
SERVICES
TOTAL
DOD -00B
DOD - 008
WEEKLY
(7days)
112
OPTION 2
Launch, set up & test (one-time fee)
3 to 4 weeks
8 hr. coverage; 8hr shifts
2 seats x 8hrs = 16 hrs. per day /7days
MONTHLY ANNUAL
487 5,840
1 $ 9,820.00 $ 9,820.00
1,460 $ 58.84 3 $ 28,635.47 $ 85,906.40
SERVICES SUBTOTAL:I $ 95,726.40
MONTHLY FEE
if prepaid $ 27,747.77 $ 93,063.30
3.1%
ITEM
DESCRIPTION
QTY
Hours
LIST
MONTHS IN
TERM
MONTHLY
FEE
SERVICES
TOTAL
DOD -00B
DOD -012
WEEKLY
(7days)
168
Launch, set up & test (one-time fee)
1 $ 9,820.00 $ 9,820.00
3 to 4 weeks
12 hr. coverage; 6hr and 12hr shifts
2 seats x 12hrs = 24 hrs. per day /7days 2,190 $ 58.84 3 $ 42,953.20 $ 128,859.60
MONTHLY ANNUAL
730 8,760 SERVICES SUBTOTAL:I $ 138,679.60
MONTHLY FEE
if prepaid $ 41,621.65 $ 134,684.95
3.1%
2 of 6
2024-06-11 DOD QUOTE PAGE
MOETIVATIONS
AGENCY: Placentia Public Safety Communications, CA DATE: 6-1 1-2024 CONTACT: Stefanie Acosta -Reyes QUOTE #I 24MD065C
PROPOSAL
Dispatcher on Demand Services
Rate Range per hour:l $
Months in Term:l
LOGISTICS
Low I I High CAD Mark43
32.92 $ 40.63 911 Vesta
3 months with option to renew to 12 RADIO Motorola Elite RECORDER Verint
ITEM
DESCRIPTION
ESTIMATED
MONTHLY FEE
DOD - OOT
The Logistics Fees are designed to provide all participants transportation, arrival to site, room & board, and per diems/expenses. Amounts are estimated, with best faith efforts to keep costs minimal and continuously monitored. The following expenses are covered under this umbrella:
•Bights for Team to rotate in and out.
•Housing for Team (Room and Board).
•Transportation for Team (Uber/Lyft, Rental Cars, etc..). •Codividual Per Diem and Expenses.
Can be re -estimated and reduced based on headcount, timeline and potential agency shared or approved accommodations.
LOGISTICS are estimated;
Invoiced exact plus 9.5%
2024-06-11 DOD QUOTE PAGE
LOGISTICS ESTIMATION RANGE: $10,250 - $15,520
3 of 6
MOETIVATIONS
AGENCY: Placentia Public Safety Communications, CA DATE: 6-1 1-2024 CONTACT: Stefanie Acosta -Reyes QUOTE #I 24MD065C
PROPOSAL
Dispatcher on Demand Services
Rate Range per hour:l $
Months in Term:l
Low I I High CAD Mark43
32.92 $ 40.63 911 Vesta
3 months with option to renew to 12 RADIO Motorola Elite RECORDER Verint
APPROVAL PAGE
Quote Valid for 120 days
LAUNCH FEE INCLUDES AGENCY PROVIDED
PROGRAM MANAGEMENT & LAUNCH MEETINGS (Virtual)
Monthly Reporting & Feedback Loop set up; (Onsite mtgs optional)
SITE ASSESSMENT & PROFILE INTAKE FORM
SECURE FILE SET UP (SHAREPOINT SUBSITE)
Collect & Document participant work assignments
SOP & POLICY files
SCOPE Document & Escalation Details
PORTAL IMPLEMENTATION with secure URL
RECORD & UPLOAD ORIENTATIONS INTO PORTAL (3 hr. each)
911 SYSTEM Recording
CAD System Recording
RADIO System Recording
LOGISTICS COORDINATION
PARTICIPANTS BACKGROUND CHECKS
COLLECT & DOCUMENT RELEVANT RESOURCES
AGENCY PROFILE, CONTACT & SCOPE DETAILS
JURISDICTIONS & DISPATCHED AGENCIES OVERVIEW
SOP & POLICY DOCUMENTATION
TRAINING PROGRAM DOCUMENTATION may include but not limited to: Call Types, CAD codes, radio codes, common phone numbers, major public buildings, reference guides, MAPs and other docs as needed for participant work assignments
COORDINATION & ORIENTATION RECORDINGS
POINT OF CONTACT FOR PROGRAM PARTICIPANTS
ONSITE ORIENTATION DAY
FACILITY OVERVIEW
NCIC APPROVAL
UNION (if applicable) APPROVAL
PARTICIPATE IN RESOURCES DETAILS
PAYMENT TERMS
SERVICES LAUNCH Launch fee plus first month Due Upon Award Monthly Contracts Invoiced end of month Due Net 21
Logistics 30% Deposit due against logistics Due Upon Award term
Logistics Invoiced at end of month Due Net 21
Exact plus 9.5%
PREPAID DISCOUNTS 1% to 5% discount for prepaid Due Net 15 programs
TRAINING Months equal to Included in Launch fee
PORTAL Term
Additional Staffing Prepaid and Discounted Due Net 30
PROPOSAL APPROVAL
AUTHORIZING SIGNATURE
AUTHORIZING NAME
TITLE
Prepaid discount noted in pricing
Total $
Date
OPTIONS APPROVED Total $
The authorizing party must have budgetary discretion to approve the terms described in this Proposal. Final invoices to include any taxes or credit card processing fees, if applicable. The approved proposal will be attached as an Exhibit to the Service Agreement, as needed.
Statement of Confidentiality & Non -Disclosure
This document contains proprietary and confidential information. All data submitted to your agency is provided in reliance upon its consent not to use or disclose any information contained herein except in the context of its business dealings with MOETIVATIONS, Inc. The recipient of this document agrees to inform employees of your agency who view or have access to its content of its confidential nature. The recipient agrees not to duplicate or distribute or permit others to duplicate or distribute any material contained herein without MOETIVATIONS, Inc. express written consent. MOETIVATIONS, Inc. retains all title, ownership, and intellectual property rights to the material and trademarks contained herein, including all supporting documentation, files, marketing material, and multimedia. By acceptance of this document, the recipient agrees to be bound by the aforementioned statement. 4 of 6
2024-06-11 DOD QUOTE PAGE
CCO MOETIVATIONS
Job Title: Call-Taker/Dispatcher - limited scope
Department: COMMUNICATIONS CENTER
911
DISPATCH ON DEMAND Services
Serve as the first point of contact for the communications center, answering emergency and non- emergency calls for service involving police, fire, or medical emergency and other public service requests. Responsible for answering calls requesting emergency service; providing routine non- technical information; extracting call information and providing pre -arrival instructions based on protocols.
Identify need for Dispatch, and coordinate with Dispatch within in the communications center to send appropriate Law, Fire, and EMS agencies to calls for service.
Job Duties and Responsibilities — include but are not limited to the following:
Receive and process all calls requesting response from emergency service agencies within the communications center to include 911 calls and texts, 911 transfer calls from other Public Safety Answering Points (PSAP), and calls from administrative lines.
As allowed: Use Computer Aided Dispatch (CAD) system to enter all call information, perform queries, and enter other related logs or information in the CAD.
As allowed: Use the National Law Enforcement Teletype System (NLETS) and National Crime Information Center (NCIC) according to policy for queries, entries, confirmation, and validation in accordance with established protocols.
Adheres to NCIC and CJIS administrative and security requirements, systems sanctions, criminal history dissemination, etc., as required.
As allowed: Use emergency communication systems, paging, and other alert systems to dispatch, communicate and coordinate with emergency responders.
As allowed: Answer and acknowledge all warnings, alerts, and tests from the National Warning System.
Disseminate weather watches and warning information to all emergency responders and general public as required.
Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and participating as an active member of a working team.
Represent the PSAP with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
AGENCY CREDENTIAL REQUIREMENTS:
LICENSES & CERTIFICATIONS: ability to obtain and maintain the following certification within 3 months of arriving onsite, and maintain certifications to continue services in position
NCIC CERTIFICATION
Public Safety Telecommunicator Certification: ADD STATE HOURS OR ASSOCIATION DETAILS Emergency Medical Dispatch Certification: ADD SPECIFC PROTOCOL REQUIRED EDUCATION REQUIREMENTS: ADD MINIMUM REQUIREMENTS HERE
2024-06-11 5 of 6
DISPATCHER ON DEMAND
Having trouble covering your shifts?
Allow us to help. We send 911 certified Telecommunicators & experienced Dispatchers to your agency to cover your shifts.
We provide long term relief or short-term respite for exhausted and burned out teams. We show up!
Our people will serve as the first point of contact for the communications center, answering emergency and non-
emergency calls for service involving police, fire, or medical emergency and other public service requests. Responsible for answering calls requesting emergency service; providing routine non-technical information; extracting call information, and providing pre -arrival instructions based on protocols.
Your team can THRIVE again!
Our instructor crew will set it all up:
• Mentor & coach arriving teams.
• Provide agency specific SOP's & orientation, pre -arrival. • Coordinate all travel, housing & logistics.
• Refresh & restore your existing team's morale.
• Influence coping skills & consistency in dispatch.
• Utilize recognition programs & soft perks.
2024-06-11
We are highly skilled in
majority of industry leading
9-1-1 systems, CAD
systems, MAP & GIS, Radio,
NEXT GEN technologies,
EMD protocols, and SOPs.
TRAVELING
DISPATCHERS
LAW - FIRE - EMD
NCIC, NLETS & CJIS
PROFESSIONAL CALL
TAKING
COVERING SHIFTS
IMPROVING STAFF
MORALE
PROVIDING RELIEF
CARING FOR OTHERS
"Its like a breath of fresh
air having certified
experienced dispatchers
arriving to relieve us"
-Director, North Dakota
CONTACT US TODAY:
WWW.MOETIVATIONS.COM
(303) 993-7850
6 of 6