Placentia City Council
June 17, 2025

  



 


 
 


   
  


 

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315

CITY OF PLACENTIA CONTRACT

FOR OFFICIAL TOW SERVICE

Contractor: Anaheim Fullerton Towing Company Effective Date: July 1, 2025 To June 30, 2030

Table of Contents
RECITALS ........................................................................................................................................ 1 AGREEMENT .................................................................................................................................. l

1.0 SCOPE OF SERVICES ........................................................................................................ 2

2.0 CONSIDERATION .............................................................................................................. 2

3.0 TERM AND TERMINATION ............................................................................................. 3

4.0 LOCATION .......................................................................................................................... 3

5.0 PERSONNEL ....................................................................................................................... 4

6.0 TOWING SERVICE DUTIES ............................................................................................. 5

7.0 RESPONSE TIME ................................................................................................................ 5

8.0 EQUIPMENT STANDARDS............................................................................................... 6

9.0 COMMUNICATIONS EQUIPMENT ................................................................................. 7

10.0 HOURS ................................................................................................................................. 7

11.0 VEHICLE IDENTIFICATION ............................................................................................. 8

12.0 STORAGE SERVICE RESPONSIBILITIES ....................................................................... 8

13.0 STORAGE FACILITY STANDARDS ................................................................................ 8

14.0 IMPOUND VEHICLES - INSIDE STORAGE .................................................................... 9

15.0 RELEASE OF VEHICLES................................................................................................... 9

16.0 RECORDS ............................................................................................................................ 9

17.0 LIENS AND DISPOSALS ................................................................................................. 10

18.0 INSPECTION ..................................................................................................................... 10

19.0 MOTORISTS ASSISTANCE ............................................................................................. 11

20.0 RISK .................................................................................................................................... 11

21.0 INSOLVENCY ................................................................................................................... 11

22.0 SUCCESSORS .................................................................................................................... 11

23.0 INDEMNITY ...................................................................................................................... 12 "24.0 ASSIGNMENT ................................................................................................................... 12

25.0 INSURANCE ...................................................................................................................... 12

26.0 INTEGRATION .................................................................................................................. 14

27.0 AMENDMENTS ................................................................................................................. 14

28.0 NO WAIVER ...................................................................................................................... 14

29.0 THIRD PARTY BENEFICIARIES .................................................................................... 14

30.0 INDEPENDENT CONTRACTOR ..................................................................................... 14

31.0 CONTROL .......................................................................................................................... 15

32.0 EXECUTION OF AGREEMENT ...................................................................................... 15

33.0 DRY RUNS ......................................................................................................................... 15

34.0 CITY VEHICLE TOWING ................................................................................................ 15

35.0 RESPONSIBILITY ............................................................................................................. 15 316

ii

36.0 EXCLUSION ..................................................................................................................... 15

37.0 BREACH OF CONTRACT ............................................................................................... 16

38.0 ACTS OR OMISSIONS OF REPRESENTATIVES .......................................................... 17

39.0 CHARGES ......................................................................................................................... 17

40.0 NOTICES ........................................................................................................................... 17

41.0 CHANGE OF CIRCUMSTANCES ....................................................................................18

42.0 SEVERABILITY ................................................................................................................18

43.0 VENUE ...............................................................................................................................18

44.0 FRANCHISE FEE ...............................................................................................................18 SIGNATURES ................................................................................................................... 19

EXHIBIT A, TOW COMPANY SERVICES, SCHEDULE OF RATES

EXHIBIT B, OFFICIAL TOW COMPANY’S PROPOSAL AND

NOTICE INVITING PROPOSALS
317

1 Tow Service Agreement

CITY OF PLACENTIA

OFFICIAL TOW SERVICE

AGREEMENT
This Official Tow Service Agreement ("Agreement") is made and entered into this 17th day of June, 2025 by and between the City of Placentia, a Municipal Corporation ("CITY") and Anaheim Fullerton Towing Company ("OFFICIAL TOW SERVICE") (the "Parties" collectively). Any reference herein to "DEPARTMENT" shall be deemed to refer to the City of Placentia Police Department.

A. Recitals.

(i). DEPARTMENT requires prompt and efficient towing services on a regular basis in the performance of its emergency response and traffic control duties, including response to, and investigation of, vehicular accidents.

(ii). CITY desires to designate OFFICIAL TOW SERVICE and OFFICIAL TOW SERVICE desires to accept and continue to be retained by CITY, as an independent contractor, for purposes of providing police towing and vehicle impound and storage services for CITY, pursuant to the terms and provisions set forth herein.

(iii). DEPARTMENT issued a Request for Proposal (RFP) for Tow Services on February 27, 2025, with responses due on May 22, 2025.

(iv). DEPARTMENT Staff reviewed the five (5) Proposals received and recommend that a contract be awarded to Anaheim Fullerton Towing Company.

(v). The Official Tow Service Agreement includes this Agreement, the RFP Response submitted by Anaheim Fullerton Towing Company, and the Request for Proposal issued on February 27, 2025.

B. Agreement.

NOW, THEREFORE, in consideration of the mutual obligations, covenants, and conditions contained herein, and other valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

In all respects as set forth in the Recitals, Part A., of this Agreement. 318

2 Tow Service Agreement

1.0. SCOPE OF SERVICES.

1.1. OFFICIAL TOW SERVICE shall perform vehicle towing, impound, and storage services as directed by DEPARTMENT, in addition to such other services as required by this Agreement, and shall provide necessary storage facilities, towing services, labor, materials, equipment, machinery and tools. Specific services include, but are not limited to, towing improperly parked vehicles, vehicles that obstruct or impede the flow of traffic or emergency lanes, walkways, and handicapped parking spaces, police impounds, seizure of evidence and motor vehicle accident response.

1.2. OFFICIAL TOW SERVICE shall comply with all State laws that regulate tow units and the impounding, towing, storage, selling or junking of vehicles.

1.3. OFFICIAL TOW SERVICE is hereby designated as an authorized tow service provider for CITY. All trucks, personnel, and equipment used by OFFICIAL TOW SERVICE in the performance of this Agreement shall be owned by or leased to OFFICIAL TOW SERVICE and shall be subject to all provisions herein set forth.

1.4. OFFICIAL TOW SERVICE acknowledges and agrees that this Agreement to provide tow services is non-exclusive. CITY may, at its sole discretion, concurrently contract with at least one other tow service provider and shall utilize the services of each such tow service provider as CITY, in its sole discretion, deems appropriate.

1.5. OFFICIAL TOW SERVICE acknowledges and agrees that this Agreement incorporates the Proposal submitted by OFFICIAL TOW SERVICE in response to the City of Placentia’s Notice Inviting Proposals for Tow Company Services, receiving by the deadline of May 22, 2025, and the City of Placentia’s Notice Inviting Proposals for Tow Company Services, dated February 27, 2025.

2.0. CONSIDERATION.

In consideration of OFFICIAL TOW SERVICE's agreement to perform services as required herein, CITY agrees that throughout the term of the Agreement, OFFICIAL TOW SERVICE shall have:

2.1. The right to tow, impound, and store vehicles at the direction of DEPARTMENT within the jurisdictional boundaries of CITY, subject to DEPARTMENT's call-for-service system, as the same may be amended from time to time, at DEPARTMENT's sole discretion.

2.2. Nothing herein contained shall deprive the owner or operator of a vehicle from requesting and receiving towing services from a person or entity other than OFFICIAL TOW SERVICE.

2.3. When, in the opinion of DEPARTMENT, an emergency exists, or where OFFICIAL TOW SERVICE is either unable or unwilling, for any reason, to provide adequate or timely tow service, then DEPARTMENT retains the right to call other qualified tow services, which may or may not be under contract with CITY. Under such circumstances, the decision to call another tow 319

3 Tow Service Agreement
service, either under contract or not, shall be at the exclusive discretion of DEPARTMENT. 320

4 Tow Service Agreement

3.0. TERM AND TERMINATION.

3.1. This Agreement shall expire on June 30, 2030, but may be extended for two (2) additional one-year terms, at the sole discretion of the City. Any such extensions shall be done in writing by the Chief of Police to OFFICIAL TOW SERVICE, at least 30 days prior to the expiration of the term.

3.2. This Agreement may be cancelled by CITY at any time during the term, or any subsequent extension hereof, upon revocation of the Certificate of Convenience and Public Necessity granted pursuant to Chapter 6.76 of the Placentia Municipal Code, upon breach of this Agreement or violation of the provisions of Chapter 6.76 of the Placentia Municipal Code. In the event of termination for cause by CITY, OFFICIAL TOW SERVICE shall be compensated for those services that have been fully and adequately completed and accepted by DEPARTMENT as of the date of termination. OFFICIAL TOW SERVICE shall provide documentation deemed adequate by DEPARTMENT to show the services actually completed by OFFICIAL TOW SERVICE prior to the effective date of termination. Termination of this Agreement for cause may be considered by CITY in determining whether to enter into future agreement with OFFICIAL TOW SERVICE.

3.3. This Agreement may also be terminated without cause upon ninety (90) days written notice provided by either party. In the event CITY should abandon, terminate or suspend OFFICIAL TOW SERVICE's work, OFFICIAL TOW SERVICE shall be entitled to payment for services fully and adequately provided hereunder prior to the effective date of said suspension, termination or abandonment, in accordance with this Agreement. OFFICIAL TOW SERVICE shall provide documentation deemed adequate by DEPARTMENT to show the services actually completed by OFFICIAL TOW SERVICE prior to the effective date of and such suspension, termination or abandonment.

3.4. In the event this Agreement is terminated, in whole or in part, as provided by this Section, CITY may procure, upon such terms and in such manner as it deems appropriate, services similar to those terminated.

3.5. The rights and remedies of the Parties provided in this Section are in addition to any other rights and remedies provided by law or under this Agreement.

4.0. LOCATION.

4.1. All storage facilities utilized to store police-stored or impounded vehicles by OFFICIAL TOW SERVICE shall be located within CITY or within a five-mile radius of the jurisdictional boundaries of CITY.

4.2. All vehicles stored or impounded at the direction of DEPARTMENT shall be towed directly to OFFICIAL TOW SERVICES' impound and storage facilities, unless DEPARTMENT instructs such vehicles be taken to another location.

4.3. Any change in OFFICIAL TOW SERVICE's operating/facility locations shall be 321

5 Tow Service Agreement

reported, in writing, to DEPARTMENT at least thirty (30) days prior to making such change.

5.0. PERSONNEL.

5.1. OFFICIAL TOW SERVICE employees and tow truck operators shall be sufficiently trained and capable of ensuring the safe and proper discharge of their service responsibilities.

5.2. All OFFICIAL TOW SERVICE tow truck operators shall possess valid California Tow Truck Driver certificates and Driver's Licenses in the proper class pursuant to California Vehicle Code§§ 12804.9(b) and 13378 or any successor provision(s) thereto.

5.3. All OFFICIAL TOW SERVICE tow truck operators shall be required to have a safe driving record, be 18 years of age or older, and be subject to driving record and criminal background checks by DEPARTMENT. Within ten (10) days of the effective date of this Agreement, and annually thereafter (within 10 days of the anniversary of the effective date of this Agreement) OFFICIAL TOW SERVICE shall provide to DEPARTMENT a list of its tow truck operators, including driver's license numbers and a State of California Department of Motor Vehicles ("DMV") printout for each tow truck operator. Any subsequent employment of a new tow truck operator shall be reported in writing to DEPARTMENT immediately, including submittal of the above-referenced information.

5.4. OFFICIAL TOW SERVICE shall have an alcohol and drug program that includes at a minimum, maintaining an alcohol and drug free work environment. Any tow truck operator found working under the influence of alcohol or drugs shall immediately be removed from providing any service pursuant to this Agreement.

5.5. OFFICIAL TOW SERVICE shall participate in the DMV Employer Pull Notice Program.

5.6. OFFICIAL TOW SERVICE shall not employ, in the performance of services pursuant to this Agreement, any person convicted of or having pled nolo contendere to a crime involving a stolen vehicle, stolen property, violence, drugs or moral turpitude, fraud related to the towing business or vehicle repair, insurance fraud, or misdemeanor or felony driving while under the influence of alcohol or drugs, or the crimes listed in Vehicle Code § 13377 or any successor provision(s). If any employee is charged with any of the above-listed crimes, OFFICIAL TOW SERVICE shall immediately suspend that employee from duties under this Agreement pending the outcome of the criminal case.

5.7. OFFICIAL TOW SERVICE tow truck operators shall maintain acceptable standards of dress, including uniforms, and cleanliness while on duty in the community.

5.8. OFFICIAL TOW SERVICE tow truck operators shall cooperate with and abide by the instructions of DEPARTMENT’S officers.
322

6 Tow Service Agreement

5.9. Each OFFICIAL TOW SERVICE tow truck operator shall obtain from DEPARTMENT a clip-on identification tag which such operator shall wear at all times when performing services pursuant to this Agreement in order to allow ease of tow truck operator identification.

5.10. If any tow truck operator becomes ineligible to provide tow operator services under this Agreement, OFFICIAL TOW SERVICE shall immediately notify DEPARTMENT of such ineligibility and the reason(s) therefor.

6.0. TOWING SERVICE DUTIES.

After being requested to the scene by DEPARTMENT, OFFICIAL TOW SERVICE tow truck operators shall comply with all of the following:

6.1. Not move nor attach a tow truck to any vehicle until instructed to do so by the investigating officer of DEPARTMENT.

6.2. Cooperate with the investigating officer of DEPARTMENT in removing unsafely and/or illegally parked vehicles from the street, and in the storing or impounding of such vehicles as requested.

6.3. On collision calls, clean up and remove all debris from the accident scene, including but not limited to clean-up and removal of all vehicle fluids in the street with absorbent material, as directed by DEPARTMENT officers and § 27700 of the California Vehicle Code or any successor provision(s).

6.4. Provide the owner or driver of towed vehicles (when present at scene) with an OFFICIAL TOW SERVICE business card indicating where the vehicles will be stored or impounded (including address and telephone number).

6.5. Deliver upon request all personal property located within stored or impounded vehicles upon: (a) presentation of proper identification; and (b) in the case of impounded vehicles, presentation of a personal property release form executed by DEPARTMENT.

7.0. RESPONSE TIME.

7.1. OFFICIAL TOW SERVICE shall provide a response time of twenty (20) minutes.

Response time is the difference between the time OFFICIAL TOW SERVICE is notified and the time a tow truck arrives at the required location. Emergency conditions, as verified by local media or traffic enforcement may be acceptable reasons for not meeting the response time requirement.

Equipment or personnel shortage, or lack of availability, are not acceptable reasons for failure to meet response times.

service.

7.2. OFFICIAL TOW SERVICE shall give priority to all DEPARTMENT requests for 323

7 Tow Service Agreement

7.3. OFFICIAL TOW SERVICE dispatcher shall notify DEPARTMENT when a tow vehicle cannot respond immediately, give the reason for the delay, and an estimated time of arrival.

In the event of an additional delay, OFFICIAL TOW SERVICE dispatcher shall again notify DEPARTMENT and give the new estimated time of arrival. To ensure a timely response, DEPARTMENT, in its sole discretion, may cancel any call-for-service because of a response delay and may request service from another tow service provider.

7.4. If the tow truck unit(s) has not arrived at the scene within twenty (20) minutes from the time requested, DEPARTMENT, based on the urgency of the field situation, may request a different towing service to respond to the call, whether the different tow service has a contract with CITY or not.

7.5. If OFFICIAL TOW SERVICE telephone or radio is not promptly answered, or if the line is busy when called by DEPARTMENT after two (2) attempts, OFFICIAL TOW SERVICE being called will be bypassed and DEPARTMENT shall select another tow service.

7.6. If, while rendering assistance in response to a DEPARTMENT call for towing, a second DEPARTMENT call for towing is generated to OFFICIAL TOW SERVICE, tow truck operator shall, before responding to the second call, ensure that all vehicles at the first site are sufficiently clear of the roadway so that no obstruction to normal traffic exists. Once the second call is handled to conclusion, the vehicles at the first site may be towed as necessary.

8.0. EQUIPMENT STANDARDS.

8.1. OFFICIAL TOW SERVICE shall own or have leased to it at least three (3) tow trucks that will be based at its storage facilities located at 1041 N Kemp Street., Anaheim, CA 92801 and which trucks shall be available to perform towing services at all times during the term of this Agreement. At least one of said tow trucks shall have a lifting capacity of eight (8) tons.

8.2. OFFICIAL TOW SERVICE shall have at least two (2) rigs of one-ton capacity with rear dual wheels.

8.3. OFFICIAL TOW SERVICE vehicles shall be equipped as tow trucks in compliance with the provisions of the California Vehicle Code including, but not limited to, §§ 615, 24605, 25100, 27700, and 27907 or any successor provision(s) thereto. Tow trucks shall be equipped with red flares, lanterns or reflectors, hand tools, crow-bar, rope, broom, shovel, dustpan, absorbent material for clean-up of hazardous materials, fire extinguisher, portable red tail lights and stop lights for towed vehicles, equipment for opening locked vehicles, and safety chains. All vehicles and all related equipment are required to maintain California Highway Patrol Level I Certification and be able to show proof of such certification.

8.4. All OFFICIAL TOW SERVICE vehicles’ shall have available adequate equipment to handle large trucks, trailers, tractors and other heavy vehicle equipment. This includes a set of dollies capable of supporting any passenger vehicle.
324

8 Tow Service Agreement

8.5. OFFICIAL TOW SERVICE vehicles shall have a cable winch of sufficient size and capacity to retrieve vehicles that have gone over emban000000kments or off traveled portions of roadways into remote areas or other difficult locations.

8.6. Motorcycles that are stored, impounded, or towed from a collision scene at the request of DEPARTMENT shall be hauled by a trailer that is designed to carry motorcycles, or by a flatbed truck.

8.7. Any equipment used and maintained by OFFICIAL TOW SERVICE shall be available for inspection by DEPARTMENT upon request. OFFICIAL TOW SERVICE vehicles shall be subject to random inspection by DEPARTMENT.

8.8. OFFICIAL TOW SERVICE shall be equipped for, and have personnel proficient in, unlocking locked vehicles. OFFICIAL TOW SERVICE shall unlock locked vehicles when requested to do so by DEPARTMENT.

8.9. Throughout the term of this Agreement, OFFICIAL TOW SERVICE shall maintain in a neat and clean manner and in good working condition its storage facilities and improvements thereon, and all vehicles, facilities, equipment, and materials used by OFFICIAL TOW SERVICE in the performance of the services required by this Agreement. Any additions to or deletions from the OFFICIAL TOW SERVICE tow truck fleet shall be immediately reported, in writing, to DEPARTMENT.

9.0. COMMUNICATIONS EQUIPMENT.

9.1. OFFICIAL TOW SERVICE shall install and maintain, to the satisfaction of CITY, at all times during the term of this Agreement, radio transmission and reception contact between OFFICIAL TOW SERVICE dispatcher and each OFFICIAL TOW SERVICE tow vehicle.

OFFICIAL TOW SERVICE shall also maintain and staff, on a 24-hour basis, a telephone to receive calls from DEPARTMENT and members of the public.

9.2. Use of Citizen's Band Class D radio equipment by the OFFICIAL TOW SERVICE is prohibited.

9.3. If telephones are the preferred means of communication for receipt of calls from DEPARTMENT, OFFICIAL TOW SERVICE shall provide a list of telephone numbers to be called in order of priority, and immediately upon any change in such telephone numbers or in the priority thereof shall notify DEPARTMENT in writing with the effective date of such change.

10.0. HOURS.

10.1. OFFICIAL TOW SERVICE shall provide twenty-four (24) hour towing service, seven (7) days a week, during the term of this Agreement. 325

9 Tow Service Agreement

10.2. OFFICIAL TOW SERVICE shall ensure that there will be an employee on call capable of being present or available for releasing impounded or stored vehicles to the public twenty-four (24) hours a day, seven (7) days a week.

11.0. VEHICLE IDENTIFICATION.

11.1. Each OFFICIAL TOW SERVICE vehicle shall display identification signs, in compliance with § 27907 of the California Vehicle Code or any successor provision(s). OFFICIAL TOW SERVICE shall not display any signs or advertising that indicates that OFFICIAL TOW SERVICE is an official towing service or police garage of CITY.

11.2. OFFICIAL TOW SERVICE shall not, through its advertisements or otherwise, in any way publicize any official or other business connection with CITY, nor shall OFFICIAL TOW SERVICE advertise any address or telephone number of CITY as a location or place to call for vehicle towing and storage service.

12.0. STORAGE SERVICE RESPONSIBILITIES.

12.1. OFFICIAL TOW SERVICE shall be responsible for all vehicles, accessories and equipment thereon, and all personal property therein, stored by it. It shall be OFFICIAL TOW SERVICE's duty to protect such stored vehicles, accessories, equipment, and property against all loss, damage by fire, theft, or other causes.

12.2. OFFICIAL TOW SERVICE shall be responsible for the negligent acts and omissions of its employees and for any property damage caused by OFFICIAL TOW SERVICE or its employees.

13.0. STORAGE FACILITY STANDARDS.

OFFICIAL TOW SERVICE shall make adequate provisions for the security of vehicles and property at its storage facilities, which shall at a minimum consist of all of the following:

13.1. All vehicles shall be stored in a building, or in an area or areas enclosed by a substantial wall or fence. The wall or fence shall be not less than six (6) feet in height, and shall have security features installed in such a manner as to prevent access over the top of the wall/fence, or the wall/fence shall be a minimum of eight (8) feet, provided that it complies with the requirements of § 23.81.100 of the Placentia Municipal Code or any successor provision(s) if within CITY.

13.2. All storage facilities shall be secured at all times and shall be adequately fenced with locked gates and shall have lighting adequate, in the opinion of DEPARTMENT, to maintain facility security.

13.3. The minimum total capacity of OFFICIAL TOW SERVICE storage facilities for storage pursuant to this Agreement shall be spaces for seventy-five (75) vehicles. 326

1 Tow Service Agreement

13.4. All storage facilities must be approved for security by the Chief of Police, or designee, and available for inspection by the DEPARTMENT at all times upon request of the DEPARTMENT.

13.5. OFFICIAL TOW SERVICE shall not perform any work upon any vehicle without first obtaining written permission from the owner of the vehicle. Notwithstanding the foregoing, all work on impounded vehicles shall be conducted pursuant to § 14 of this Agreement.

13.6. If OFFICIAL TOW SERVICE videotapes or otherwise records images of the storage facility, such videotape and photographs shall be maintained by OFFICIAL TOW SERVICE for at least thirty (30) days.

14.0. IMPOUND VEHICLES - INSIDE STORAGE.

14.1. Vehicles that have been impounded by order of DEPARTMENT shall not be released, lien sold, worked on, altered, or tampered with, without a written release from DEPARTMENT.

14.2. OFFICIAL TOW SERVICE shall maintain, without charge to DEPARTMENT, separate, fully enclosed, and secured garage storage facilities for a minimum of four (4) vehicles ordered impounded by DEPARTMENT ("Secure Impound").

14.3. DEPARTMENT shall have sole access to the Secure Impound when vehicles are being held for evidence.

14.4. DEPARTMENT shall designate when a vehicle is to be placed within Secure Impound. Vehicles placed into Secure Impound shall not be removed from Secure Impound until approved and authorized in writing by the investigating officer of DEPARTMENT.

14.5. OFFICIAL TOW SERVICE shall notify DEPARTMENT of any vehicles being impounded within CITY pursuant to private party impound requests immediately prior to commencement of the towing of such vehicles.

15.0. RELEASE OF VEHICLES.

15.1. OFFICIAL TOW SERVICE is responsible for the release of all vehicles impounded or stored by DEPARTMENT. Authority to release impounded or stored vehicles must be obtained from DEPARTMENT, in writing on DEPARTMENT's release form.

16.0. RECORDS.

16.1. OFFICIAL TOW SERVICE shall record and log the time each call is received, the time of dispatch, and the time of arrival. OFFICIAL TOW SERVICE shall keep, at its place of business, complete and accurate records of all vehicles towed, impounded, or stored at the request of DEPARTMENT, and the amount of charges accrued for each vehicle. 327

16.2. Record systems must provide for immediate access, upon inquiry by DEPARTMENT, to the following information:

16.2.1. Locate vehicle from DEPARTMENT record number.

16.2.2. Locate vehicle from license number only.

16.2.3. Locate vehicle from make, color, date and location of impound.

16.2.4. Date of filing all lien sale documents with DMV.

16.3. OFFICIAL TOW SERVICE shall submit a report, by the 10th day of each month, to DEPARTMENT, which shall include all of the following information for the preceding month:

16.3.1. Total DEPARTMENT impounds and storages.

16.3.2. Number of times dispatched by DEPARTMENT.

16.3.3. Number of calls for service resulting in impounds.

16.3.4. Number of calls for service that resulted in having to spend more than one hour on the call.

17.0. LIENS AND DISPOSALS.

17.1. OFFICIAL TOW SERVICE shall provide DEPARTMENT with a list of unclaimed vehicles thirty (30) days before they are scheduled to be disposed of or sold. On or before the 10th day of each month, OFFICIAL TOW SERVICE shall furnish DEPARTMENT a list of all vehicles that have been sold at lien sales during the previous month, and date of the action. The list shall include the vehicle owner's name, address, vehicle make, year and model, license number, VIN number, and DEPARTMENT record number. Copies of all lien sale documents shall be submitted with such list. The documents shall be dated and include all charges imposed on each sale.

17.2. OFFICIAL TOW SERVICE shall comply with all State law requirements for the disposal of unclaimed vehicles.

18.0. INSPECTION.

18.1. All real property and improvements thereon, and all facilities, equipment, and materials used by OFFICIAL TOW SERVICE in the performance of the services required under this Agreement shall upon request by DEPARTMENT be open to immediate inspection by the Chief of Police or his or her designee.
328

11 19.0. MOTORIST ASSISTANCE.

19.1. Whenever a motorist requests tow assistance from the DEPARTMENT and does not specify a particular tow company or membership agency, the service shall, in the sole discretion of DEPARTMENT, be assigned to either OFFICIAL TOW SERVICE or another tow service company awarded a contract for tow service by CITY. All charges arising out of such assistance assigned to OFFICIAL TOW SERVICE shall be the exclusive responsibility of OFFICIAL TOW SERVICE and the requesting motorist. DEPARTMENT shall not be liable for any charges whatsoever arising out of a motorist assistance call. OFFICIAL TOW SERVICE shall not charge such motorist more than the rates specified in this Agreement.

20.0. RISK.

20.1. OFFICIAL TOW SERVICE assumes all risk in the event of damage, theft, fire or otherwise, of the vehicles or any other property towed, impounded, or stored by OFFICIAL TOW SERVICE, its employees or agents.

20.2. Notwithstanding any other term or provision herein contained, when responding to a call from DEPARTMENT, OFFICIAL TOW SERVICE shall have no claim whatsoever against CITY or any right to recover from CITY for the cost of any of the services it renders in the performance of this Agreement. OFFICIAL TOW SERVICE shall look solely and exclusively to the owner of the vehicle towed, impounded, or stored for payment of the services provided by the OFFICIAL TOW SERVICE.

20.3. OFFICIAL TOW SERVICE shall assume the entire risk of nonpayment of any service charges incurred pursuant to this Agreement.

21.0. INSOLVENCY.

21.1. OFFICIAL TOW SERVICE shall not, without the prior written consent of the Chief of Police of CITY, or his or her designee, suffer or permit either the appointment of a receiver to take possession of all, or substantially all of the assets of OFFICIAL TOW SERVICE, or make a general assignment of such assets for the benefit of creditors. Any such action taken or suffered by OFFICIAL TOW SERVICE under any insolvency or bankruptcy proceeding constitutes a breach of contract by OFFICIAL TOW SERVICE, and all property assigned by CITY for safe care shall be "released" to another assigned service provider, as specified by the Chief of Police, or his or her designee, with a reimbursement for towing, storage, and related fees, borne by the service provider assuming the new responsibility.

22.0. SUCCESSORS.

22.1. Each of the terms and conditions of this Agreement shall inure to the benefit of and shall bind, as the case may be, the Parties hereto, and each and every of their respective heirs, executors, administrators, successors, assignees, and legal representatives of the Parties. 329

12 23.0. INDEMNITY.

23.1. OFFICIAL TOW SERVICE shall protect, defend, indemnify, and hold harmless CITY, its elected and appointed officials, officers, employees and agents, against, without limitation, all claims, demands, debts, obligations, liabilities, judgments, actions, penalties, fines, costs, expenses and attorney's fees of every kind and description arising out of or connected in any way with OFFICIAL TOW SERVICE's performance under this Agreement, including but not limited to (1) workers' compensation, (2) any claim or action relating to the preparation of vehicles for towing; (3) any claim or action relating to the towing of vehicles; (4) any claim or action relating to the storage, impound, and maintenance activities; and (5) any claim or action relating to the sale or disposal of vehicles pursuant to this Agreement.

24.0. ASSIGNMENT.

24.1. OFFICIAL TOW SERVICE shall not assign its rights or delegate or otherwise transfer its obligations under this Agreement to any other person or entity without the prior written consent of CITY, which consent shall not be unreasonably withheld. Any such assignment without the prior written consent of CITY shall be void and any such attempted assignment shall constitute a material breach of this Agreement.

25.0. INSURANCE.

OFFICIAL TOW SERVICE, at its sole cost and expense, shall purchase and maintain throughout the term of this Agreement, the following insurance policies:

25.1. Commercial Business Automobile Liability, as required by California Vehicle Code § 16500.5. Said coverage shall include bodily injury and property damage, with a combined single limit of not less than $750,000 per occurrence for Class A tow trucks, and $1,000,000 for Class B, C, and/or D tow trucks. These minimum standards are to include non-owned and hired auto coverage.

Uninsured Motorist, with a combined single limit of not less than the legal minimum.

On-Hook Coverage I Garage Keepers Legal Liability insuring the vehicle in tow, with the following not less than the following limits based on the size of the tow truck:

A. Class A tow truck $50,000
B. Class B tow truck $75,000
C. Class C tow truck $150,000
D. Class D tow truck $150,000

Garage Liability Insurance, including premises and operations coverage for bodily injury and property damage with a combined single limit of not less than $500,000. 330

13 Those tow truck operators removing a vehicle from a hazardous materials incident to the nearest reasonable and safe stopping location will be considered to be transporting property subject to normal minimum insurance requirements of§ 34631.5 of the California Vehicle Code.

All such policies shall be primary, and any other policies maintained by or providing protection for CITY shall be excess or secondary but noncontributing.

25.2. OFFICIAL TOW SERVICE shall carry and pay for workers' compensation insurance as is required to fully protect OFFICIAL TOW SERVICE and its employees under California Workers' Compensation Insurance Law.

25.3. All insurance required pursuant to this Section shall: Be issued by a company authorized by the Insurance Department of the State of California and rated A-, VII or better by the latest edition of Best's Key Rating Guide, except that CITY will accept workers' compensation insurance rated B, VII or better or from the State Compensation Fund. The workers' compensation insurance company shall agree to waive all rights of subrogation against CITY for losses paid under the terms of the policy, which arose from the work performed by the named insured. Each such policy shall provide that it shall not be cancelled or modified except after thirty (30) days prior written notice to CITY.

25.4. Upon execution of this Agreement, the OFFICIAL TOW SERVICE shall provide CITY certificates of insurance and endorsements evidencing the policies fulfilling the requirements of this Section. If self-insured for workers' compensation, OFFICIAL TOW SERVICE shall submit to CITY a copy of its certification of self-insurance issued by the Department of Industrial Relations. In addition, OFFICIAL TOW SERVICE shall prior to commencing work, shall sign and file with CITY a certification as follows:

"I am aware of the provisions of§ 3700 of the California Labor Code which require every employer to be insured against liability for workers' compensation or to undertake self insurance in accordance with the provisions of that Code, and I will comply with such provisions before commencing the performance of the work of this Agreement."

25.5. The insurance policies specified in this Section, except for workers' compensation policies, shall name CITY and its elected and appointed officials, officers, agents, and employees as additional insureds by endorsement to the policies.

25.6. If OFFICIAL TOW SERVICE does not keep and maintain all such insurance policies in full force and effect at all times during the term of this Agreement, CITY may elect to treat such failure as a breach of this Agreement and terminate the Agreement as provided herein.

25.7. If CITY reasonably determines that the amounts of insurance held by OFFICIAL TOW SERVICE pursuant to this Agreement are no longer sufficient, or that additional types of coverage are needed, OFFICIAL TOW SERVICE shall modify the existing coverage or obtain additional policies, as CITY shall reasonably determine. All new policies shall be on the terms and conditions herein contained.
331

14 25.8. OFFICIAL TOW SERVICE shall annually, within ten (10) days of the anniversary of the effective date of this Agreement, provide to CITY evidence that all insurance required pursuant to this Agreement continues to be in full force and effect.

26.0. INTEGRATION.

26.1. This Agreement fully expresses all understandings between the Parties with respect to the subject matter of this Agreement and supersedes all prior or contemporaneous oral or written understandings or agreements regarding the matters covered by this Agreement.

27.0. AMENDMENTS.

27.1. No modification, amendment, addition to, deletion, or alteration of the terms of this Agreement, whether written or oral, shall be valid unless made in writing and formally approved and executed by all Parties. Rates and Charges established in § 39 of this Agreement may be modified upon request therefor, made in writing, and addressed to the Chief of Police. The Chief of Police may recommend such modifications as justified by OFFICIAL TOW SERVICE to City's City Administrator who shall make a final determination. If modifications to the Rates and Charges are approved by the City Administrator, the provisions of Exhibit "A" shall be amended accordingly with the date of approval thereof set out on the amended Exhibit "A."

28.0. NO WAIVER.

28.1. No delay or omission in the exercise of an y right or remedy available hereunder shall impair such right or remedy or be construed as a waiver. Any waiver of any default or condition hereunder must be in writing and shall not be construed as a waiver of any other default concerning the same or any other provision of this Agreement.

28.2. The waiver by CITY of any breach by OFFICIAL TOW SERVICE of any of the provisions of this Agreement, shall not constitute a continuing waiver or a waiver of any subsequent breach or default by OFFICIAL TOW SERVICE either of the same or a different provision of this Agreement.

29.0. THIRD PARTY BENEFICIARIES.

29.1. The terms of this Agreement are intended to confer benefits only on the Parties hereto. No rights of action shall accrue to any other persons or entities under this Agreement.

30.0. INDEPENDENT CONTRACTOR.

30.1. The Parties hereto, in the performance of this Agreement, shall be acting in an independent capacity and not as agents, employees, partners, or joint venturers with one another.

OFFICIAL TOW SERVICE and its employees are not employees of CITY and are not entitled to any of the rights, benefits, or privileges of CITY's employees including, but not limited to, medical, unemployment, or workers' compensation insurance.
332

15 31.0. CONTROL.

31.1. Neither CITY nor its elected or appointed officials, agents or employees shall have any control over the conduct of OFFICIAL TOW SERVICE employees except as herein set forth.

32.0. EXECUTION OF AGREEMENT.

32.1. The persons executing this Agreement hereby represent and warrant that the execution of this Agreement and the performance of the terms and conditions of this Agreement have been authorized by all requisite corporation, Federal, State, municipal or other entity requirements and that the undersigned have the right, power, legal capacity and authority to execute and enter into this Agreement.

33.0. DRY RUNS.

33.1. CITY shall not be liable to pay to OFFICIAL TOW SERVICE any charge whatsoever or fee for a call, that does not result in a chargeable service being rendered by OFFICIAL TOW SERVICE (i.e., a "dry run").

33.2. In the event of CITY errors in impounding vehicles, OFFICIAL TOW SERVICE shall cause the release of vehicles upon the direction of the DEPARTMENT without charge for towing or storage.

34.0. CITY VEHICLE TOWING.

34.1. OFFICIAL TOW SERVICE shall provide, without cost to CITY, emergency towing of CITY Vehicles as requested by CITY.

35.0. RESPONSIBILITY.

35.1. It shall be the responsibility of OFFICIAL TOW SERVICE to provide equipment and to perform the duties expressed in this Agreement. OFFICIAL TOW SERVICE is hereby granted authority to utilize additional resources whenever deemed necessary to perform its tow service duties. This may include, but is not limited to, personnel and/or equipment of another tow operator. This, however, shall not relieve OFFICIAL TOW SERVICE of its duties and responsibilities, and any additional cost incurred shall not be charged to CITY.

36.0. EXCLUSIONS.

36.1. Excluded from this Agreement are those vehicles, or parts thereof, which are disposed of through Abandoned Vehicle Abatement Program by delivery to an authorized automobile dismantler, pursuant to § 22660 of the California Vehicle Code or successor provision(s). No charge shall be assessed against CITY or the owner of any vehicle that is towed, stored, or dismantled under the provisions of the Abandoned Vehicle Abatement Program. 333

16 37.0. BREACH OF CONTRACT.

Any of the following acts if committed by OFFICIAL TOW SERVICE during the performance of this Agreement shall be considered a material breach of this Agreement:

37.1. Obtaining a tow contract from CITY by use of fraud, trick, dishonesty, or forgery.

37.2. Towing a vehicle to a location other than approved by DEPARTMENT as an authorized storage facility without first receiving prior authorization to do so by DEPARTMENT.

37.3. After towing a vehicle to OFFICIAL TOW SERVICE storage facilities, without authorization from DEPARTMENT, towing the vehicle to another location for storage or impound.

37.4. Defrauding or conspiring to defraud any owner of any vehicle, any insurance company, or any other person financially interested in the towing, storage, or impound of any vehicle.

37.5. Moving, tampering with, or removing a vehicle involved in a traffic collision prior to the arrival of law enforcement officers at the scene.

37.6. If CITY receives five (5) or more complaints regarding OFFICIAL TOW SERVICE activities during any twelve (12) month period, which DEPARTMENT, in its reasonable discretion, determines to be justified, regarding the service, or lack thereof, provided by OFFICIAL TOW SERVICE.

37.7. Failing to comply with any provision of this Agreement.

37.8. Repeated or flagrant violations of the provisions of the California Vehicle Code.

37.9. Demonstrating a pattern or practice of failing to answer calls-for-service, respond promptly to calls, and/or to maintain clean, orderly, and secured storage facilities.

37.10. Failing to obtain and maintain a current valid CITY business license.

37.11. Commission of any unlawful, false, fraudulent, deceptive, or dangerous act while conducting its towing operation business.

37.12. Allowing the insurance coverage required herein to either be withdrawn or lapse or to no longer be in force for any reason.

37.13. Dissolution of business or bankruptcy.

37.14. Assignment of this Agreement, or any right or interest stated herein, without the prior written consent of CITY.

37.15. Any recurring deviation from CITY's approved charges as specified herein. 334

17 38.0. ACTS OR OMISSIONS OF REPRESENTATIVES.

38.1. It is understood and agreed by the parties that the acts and/or omissions of the owner(s), officers, operators, officials, employees, agents and representatives of OFFICIAL TOW SERVICE in the performance of the services and obligations under this Agreement shall constitute the acts and/or omissions of OFFICIAL TOW SERVICE.

39.0. CHARGES.

39.1. All charges for towing, impound, storage, and other services required to be performed by OFFICIAL TOW SERVICE under the terms and conditions of this Agreement shall not exceed those charges approved by CITY, which are set forth in the schedule of rates in “Exhibit A1" attached hereto and by this reference incorporated herein.

39.2. All rates and charges shall be conspicuously posted in OFFICIAL TOW SERVICE's office, with a copy available in all tow vehicles, and shall be available for review by CITY personnel and/or persons for whom tow service is provided. All customer bills shall be itemized. It will be OFFICIAL TOW SERVICE's responsibility to collect payment for services it renders under this Agreement from the vehicle owners, and CITY shall not be responsible in any way whatsoever for payment of these charges.

39.3. Routine clean-up is included in the basic tow charge. However, when clean-up is determined to be excessive (by mutual agreement of OFFICIAL TOW SERVICE and DEPARTMENT), the rate shall be the labor rate referenced in§ 39.1 (Labor).

39.4. OFFICIAL TOW SERVICE shall accept a valid bank credit card or cash for payment of towing and storage by the registered owner, legal owner, or agent of the owner claiming the vehi9le.

39.5. In the event that unforeseen changes in the tow service industry seriously affect OFFICIAL TOW SERVICE's ability to continue to provide the towing, impound, and storage services required under this Agreement, OFFICIAL TOW SERVICE may petition DEPARTMENT for a re-evaluation of the agreed-upon charges and rates set forth in this Section. OFFICIAL TOW SERVICE shall bear the burden of providing such proof as is necessary to show that the continuance of the current rates and charges are so financially detrimental to OFFICIAL TOW SERVICE that they would place OFFICIAL TOW SERVICE in danger of default. The Parties may, by written amendment pursuant to § 27, adjust the terms of this Agreement where circumstances beyond the control of either party require modification or amendment.

40.0. NOTICES.

40.1. Any notices required or permitted under this Agreement shall be in writing and shall be delivered personally or sent by U.S. Mail, first class postage prepaid, return receipt requested, addressed as follows:
335

18 CITY:

OFFICIAL TOW SERVICE:

City of Placentia
Attn: Chief of Police
401 E. Chapman Ave.

Placentia, CA 92870

Anaheim Fullerton Towing Company
Attn: Mark Saehlenou
1041 N Kemp St.

Anaheim, CA 92801

41.0. CHANGE IN CIRCUMSTANCES.

41.1. Each party shall promptly notify the other party of any legal impediment, change of circumstances, pending litigation, or any other event or condition that may adversely affect such party's ability to carry out any of its obligations under this Agreement.

42.0. SEVERABILITY.

42.1. If any term or condition of this Agreement, or the application thereof to any person or circumstance, shall to any extent be held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of this Agreement, or the application thereof to any person or circumstance, shall remain in full force and effect and shall in no way be affected, impaired, or invalidated thereby.

43.0. VENUE.

43.1. This Agreement shall be governed by and construed in accordance with the laws of the State of California. In the event of any legal action to enforce or interpret this Agreement, the sole and exclusive venue shall be a court of competent jurisdiction located in Orange County, California, and the parties hereto agree to and do hereby submit to the jurisdiction of such court, notwithstanding California Code of Civil Procedure § 394.

44.0. FRANCHISE FEE.

44.1. A. Operators participating in the rotational tow program shall agree to pay the City a franchise fee in consideration for being selected as an Official Tow Service of the City and to partially reimburse the City for actual and reasonable costs incurred in connection with the towing program (pursuant to State of California Vehicle Code, Div. 5, Chap 9, § 12110).

The amount of this fee will be set by the City Council at $75.00 per towed vehicle. The Franchise Fee is payable on the last working day of each calendar quarter during the term hereof.

The Franchise Fee for any period less than a calendar quarter shall be prorated on the basis of a ninety (90) day quarter.

B. Damages: In the event OFFICIAL TOW SERVICE fails to submit to CITY all required Franchise Fees, together with all documents and supplemental material required hereunder, within 336

the time set forth herein, or as may be extended by written consent of the parties hereto, OFFICIAL TOW SERVICE shall pay to CITY, as liquidated damages and not as a penalty, the sum of One Hundred dollars ($100.00) per day for each day OFFICIAL TOW SERVICE is in default, which sum represents a reasonable endeavor by the parties hereto to estimate a fair compensation for the foreseeable losses that might result from such a default in performance by OFFICIAL TOW SERVICE, and due to the difficulty which would otherwise occur in establishing actual damages resulting from such default.

C. Notwithstanding any other term or provision hereof, in the event OFFICIAL TOW SERVICE fails to submit to CITY all required Franchise Fees within twenty (20) days from the conclusion of any calendar quarter, in addition to the liquidated damages due hereunder, CITY may terminate this agreement upon five (5) days written notice.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as follows, to be effective on the day and year first written above.

CITY OF PLACENTIA,
A municipal corporation

__________________________________ Date: __________________________ Jennifer Lampman, City Administrator

ATTEST:

________________________________
City Clerk and ex-officio Clerk
of the City of Placentia

ANAHEIM-FULLERTON TOWING:

__________________________________ Date: __________________________ President

__________________________________
Taxpayer ID Number

APPROVED AS TO FORM:

__________________________________ Date: ________________________ Christian L. Bettenhausen, City Attorney

337

EXHIBIT A

PLACENTIA POLICE DEPARTMENT
Effective July 1, 2025

SCHEDULE OF RATES

COST RECOVERY PROCEDURE FOR OFFICIAL TOW CONTRACTOR

Towing Class "A" Class "B" Class "C" Class "D"
Hourly Rate (Maximum
allowed)
$275.00 $325.00 $425.00 $525.00
Storage Rate (Outside) $75.00 $85.00 $100.00 $115.00
Storage Rate (Inside) $80.00 $90.00 $105.00 $125.00
Long-term Storage Daily Rate Daily Rate Daily Rate Daily Rate After-hours release $105.00 $175.00 $210.00 $260.00
Service Call - Minimum $105.00 $175.00 $210.00 $260.00
Labor Rate (Per hour)1 $110.00 $110.00 $110.00 $110.00
Special Equipment at Scene2 1 hour
minimum
1 hour
minimum
1 hour
minimum
1 hour minimum

Class Definitions:

Class A=
Class B =
Class C =
Class D =
Standard duty truck/ Tow truck under 26k GVWR
Medium duty truck/ Tow truck 26k-47k GVWR
Heavy duty truck/ Tow truck 48k GVWR and air brakes are required.

Super heavy duty truck I Tow truck 52k GVWR or more and air brakes required. 1Labor Rate
If a contract tow company works beyond the one (1) hour minimum and into the next hour, the company may charge per minute of the hourly rate up to the conclusion of the call (i.e.: $150 hour rate= $2.50 per minute rate).
2Special Equipment
Specialized equipment used at a scene or at a tow yard facility that is required due to circumstances of the incident can be charged dollar for dollar if the circumstances are justified by the tow company. An additional 10% use rate may be imposed for the use of the equipment beyond the one (1) hour minimum. Justification, in written form, is required for the additional charge that explains the circumstances.

338

EXHIBIT B

OFFICIAL TOW COMPANY’S PROPOSAL SUBMITTED PURSUANT TO NOTICE INVITING PROPOSALS (RELEASED FEBRUARY 27, 2025; DUE MAY 22, 2025)

NOTICING INVITING PROPOSALS FOR TOW COMPANY SERVICES, BY THE PLACENTIA POLICE DEPARTMENT (RELEASED FEBRUAYR 27, 2025; DUE MAY 22, 2025)
339

CITY OF PLACENTIA NOTICE INVITING PROPOSALS
for

TOWING AND STORAGE OF VEHICLES AS REQUESTED BY THE

PLACENTIA POLICE DEPARTMENT
NOTICE IS HEREBY GIVEN that Request for Proposals for the City of Placentia is requesting Proposals from Tow Operators who are interested in providing towing and storage services as requested by the Placentia Police Department. Response to this Request for Proposals must be received prior to the closing date and time of 3:00 P.M., local time, Thursday, May 22, 2025.

DESCRIPTION OF WORK: The purpose of this correspondence is to invite your company to submit a proposal to the City of Placentia to provide towing/storage services generally understood within the field of municipal law enforcement. Responses to this Request for Proposals will be evaluated on the basis of various factors including, but not limited to: demonstrated financial strength; quality of the proposer’s existing or proposed facilities, equipment, and personnel; demonstrated and successful completion of services of similar scope and size; other cities’ and clients’ evaluations of the proposer’s prior or current services and any actions taken by such cities or clients regarding the proposer; demonstrated safety record for the proposer’s tow vehicles and e mployees; degree to which the proposer ascertained and addressed this City’s needs and priorities.

OBTAINING RFP DOCUMENTS: All aspects of this RFP will be managed on the City of Placentia’s PlanetBids portal. The City uses PlanetBids as its centralized online bidding system for the procurement of goods, equipment and services. Interested proposers are encouraged to register via the City’s website link under Bids & RFPs at www.placentia.org . Proposals must be submitted electronically only via the City’s PlanetBids portal.

All proposals must be submitted via PlanetBids by 3:00 p.m. on Thursday, May 22, 2025. Late proposals or proposals submitted via paper copy, fax, email, or hand delivered, will not be accepted for any reason.

QUESTIONS, ANSWERS AND ADDENDA TO THE RFP: Prior to the RFP submission deadline, questions may arise regarding the specifications or administrative matters. Any questions related to the proposal process must be posed through the PlanetBids portal under this specific RFP. Questions and responses will be posted to ensure all prospective proposers are provided the information. All questions must be submitted no later than Thursday, April 8, 2025, and the City will endeavor to respond to questions as they are posted. It is the responsibility of each proposer to maintain their PlanetBids profile and check the City’s website for all addenda and updates. Once the proposals are received, all correspondence will be sent via email and only to the authorized person on the Proposal Letter. The City is not responsible for emails that are sent to spam files and not received in a timely manner.

EVALUATION OF PROPOSALS AND AWARD OF CONTRACT: This solicitation has been developed in the Request for Proposal (RFP) format. Accordingly, Proposers should take note that multiple factors will be considered by the City in selecting the most qualified firm and awarding of the Contract. The City of Placentia reserves the right to reject any or all proposals, to waive any informal or irregularity in any proposal received, and to be the sole judge of the merits of the respective proposals received. The Proposer shall guarantee that all contents of their proposal shall be valid for a period of 90 calendar days from the due date of proposals. 340

TO: ALL PROSPECTIVE OFFERORS
DATE: FEBRUARY 27, 2025
SUBJECT: REQUEST FOR PROPOSALS TO PROVIDE TOWING AND STORAGE OF

VEHICLES AS REQUESTED BY THE PLACENTIA POLICE DEPARTMENT PURPOSE:

The City of Placentia (“City”) is requesting Proposals from qualified Tow Operators to provide as- needed vehicle towing and storage services for the Placentia Police Department. These services include but are not limited to: towing and storing vehicles involved in accidents or disabled for other causes (when alternate towing is either not appropriate or is not requested by the owner or operator of the vehicle); and towing and/or storage of vehicles which for other reasons are within the jurisdiction of the Placentia Police Department, including towing of improperly parked vehicles, vehicles that obstruct or impede the flow of traffic, emergency lanes or walkways, and/or handicapped parking spaces, impounded/forfeited vehicles, and/or vehicles seized as evidence.

BACKGROUND:

Currently, one firm provides towing and storage on a call-for-service basis as requested by the Placentia Police Department under the terms and conditions of an agreement which commenced in 2014.

The City no longer operates its own storage facility for vehicles impounded pursuant to California Vehicle Code §§ 14602.6 (i.e., 30-day impounds). The selected contractor shall operate their own storage facility as part of this contracted work.

Approximately 724 vehicles were towed at the request of the Placentia Police Department in 2024.

Of these, 163 were 30-day impounds, and 561 were vehicles towed for other reasons.

The tow program includes rules and regulations and performance standards established either by ordinance, by the Placentia Police Department, or by other City departments. These include, but are not limited to, rules relating to response time, towing, storage, equipment, storage facilities, fees, customer relations, and disciplinary actions deemed necessary for the Police Department to effectively manage the program. The Operator must agree to abide by the terms and conditions of the agreement to be considered for this program.

The City of Placentia receives a Franchise Fee pursuant to the agreements it has with the tow contractor to cover the administrative costs of Staff administering the overall Tow Services program. The selected tow company remits $75 per vehicle towed on a quarterly basis to the City.

Included herein is a description of the basic standards for the towing program.

EVALUATION OF QUALIFICATIONS AND INFORMATION:

Responses to the Request for Proposals will be evaluated on the basis of various factors, including, but not limited to, the following:

1. Demonstrated financial strength including, but not limited to, the proposer’s:
a. Current facilities, equipment, and personnel,
b. Capability of securing financing for facilities, equipment, personnel or other resources, c. Credit worthiness.

2. Quality of proposer’s existing or proposed facilities, equipment, and personnel. 341

3. Proximity of the proposer’s vehicle storage areas to City limits .

4. Demonstrated and successful completion of services of similar scope and size, including, but not limited to:
a. Years of experience that the proposer as an official police tow services provider or a municipal service provider,
b. Timeliness of performance,
c. Customer satisfaction or complaints.

5. Other cities’ and clients’ evaluations of the proposer’s prior or current services and any actions taken by such cities or clients regarding the proposer.

6. Demonstrated safety record for the proposer’s tow vehicles and employees. Certification of vehicle Level 1 inspection through the California Highway Patrol for each tow truck to be used in conjunction with contract.

7. Degree to which the proposer ascertained and addressed this City’s needs and priorities.

COMPLIANCE WITH PLACENTIA MUNICIPAL CODE:

All responses to this RFP shall comply with Chapter 6.76 of the Placentia Municipal Code. The Municipal Code may be accessed on the Internet at the following address:
http://www.placentia.org . Copies of the relevant provisions of the Municipal Code are also available at the City Clerk’s office.

All information and documentation provided pursuant to this RFP will be received and processed as an application for Certificate for Public Convenience and Necessity pursuant to Chapter 6.76 of the Placentia Municipal Code.

Pursuant to Chapter 6.76 of the Placentia Municipal Code, each respondent to this RFP shall either:

1. Provide evidence of a permit as defined in § 6.76.010 of the Placentia Municipal Code, in good standing from city license and tax collector, or

2. Complete and submit an application for a permit from the city license and tax collector.

The applicant is not required to pay the permit fee until and unless the City Council awards a Certificate of Public Convenience and Necessity to the applicant, but it must be paid no later than seven (7) calendar days from award of the certificate. (See Placentia Municipal Code § 6.76.010, last paragraph.)
Each respondent to this RFP shall permit a background investigation of the tow operator or principal owners and manager pursuant to § 6.76.035(4) of the Placentia Municipal Code, to ensure that its principals have not been convicted of any crimes involving moral turpitude. In order to perform a background check, each principal of each proposer will be required to submit sets of fingerprints to be submitted to the Department of Justice for a background check.

EXAMINATION AND INTERPRETATION OF RFP/QUESTIONS:

Each proposer shall be solely responsible for examining the enclosed RFP Documents, including any Addenda issued during the proposal period, and for informing itself with respect to any and all conditions, which may in any way affect the amount or nature of the proposal/response, or the performance of the services in the event the proposer is selected and an agreement between the City and the proposer is entered into.

It is the responsibility of each proposer to inquire to the City, prior to submission of its proposal, regarding any aspect of this RFP with respect to which the proposer needs clarification or interpretation. Any inquiries must be done via the PlanetBids portal. Responses to inquiries, if they change or clarify the RFP in a material manner, will be forwarded by written addenda to all 342

parties via the PlanetBids portal. The City shall not be bound by, and each proposer shall not rely on, any oral interpretation or clarification of the RFP.

SUBMISSION GUIDELINES/REQUIREMENTS:

Respondents to this RFP should, at a minimum, provide the information requested below.

Interested tow operators are encouraged to provide additional information not specifically identified below that would help to demonstrate their firm’s qualifications to provide tow services for the City. Proposers should not assume their past or current experience with the City demonstrates knowledge of the City’s current needs or that the City representatives that will review the responses possess knowledge of this experience. The evaluation of each response will be based upon the evaluation criteria applied to the proposals submitted.

All responses shall be prepared by and at the expense of the proposer.

Each response shall be executed by proposer or its authorized officer(s).

Each response shall be formatted to provide the following information in sequence:

A. Organizational Information
A.1 Provide your firm’s legal / official name and any DBA’s used by your firm.

A.2 Provide your firm’s organizational structure (e.g. corporation, partnership, limited liability company, etc.), jurisdiction in which your firm is organized, and the date of such organization.

A.3 Provide your firm’s Federal Tax Identification Number.

A.4 Provide the name, address, telephone, fax numbers and e-mail address of the person(s) who will serve as the contact(s) to the City with regard to the RFP response, with authorization to make representations on behalf of and to bind your firm; A.5 Provide applicable signature documentation pursuant to your firm’s organizational structure verifying the authority of the person signing the RFP response to commit to its proposal on behalf of your firm.

A.6 Provide a representation that your firm is currently in good standing in the State of California and has all necessary licenses, permits, certifications, approvals and authorizations necessary in order to perform all of its obligations in connection with this SOQ.

A.7 Provide a statement that your firm accepts all conditions and requirements contained in this RFP, or a description of any exceptions thereto.

B. Facilities, Equipment and Personnel

B.1 Facilities – Give the address of your firm’s administrative office and vehicle storage facilities. Include the capacity (size) of your storage area; describe the enclosure, i.e., paved, locks, length and height of fences, days and hours of operation, etc. Indicate your facilities compliance with or deviation from applicable city/county zoning codes. If you operate from other location(s), state the location(s). Do you have secondary vehicle storage facilities? If so, give the location and capacity. 343

B.2 Equipment – Identify in detail each vehicle and all related equipment that your firm would utilize in the City’s tow program and show proof of a Level I vehicle inspection by the CHP for each vehicle and that it passed.

B.3 Personnel – Identify all personnel that will provide services under the City’s program.

Include all drivers, supervisory and office personnel. Provide a CHP Form 243F for each driver that will perform a service in the program.

B.4 Identify your recruitment/hiring/training/customer service practices and/or policies.

C. Financial / Organizational Strength

C.1 Provide a brief history of your firm in the towing industry.

C.2 Provide in detail a description of the industry experience of your key management personnel.

C.3 Discuss your organizational structure and your management style.

C.4 Provide a description of any ongoing alcohol and drug program(s) you have to identify substance abuse and to ensure maintenance of an alcohol and drug free work environment.

C.5 Provide evidence of the financial stability of your firm.

C.6 Identify your capability of securing financing for facilities, equipment, personnel, or other resources.

C.7 Provide evidence of your firm’s credit worthiness.

C.8 Identify your vehicle replacement policy, the age of your current equipment and your plans for acquisition of new / replacement equipment.

C.9 Adequacy of Business Records: Identify how your firm will:

x Track the status of all vehicles towed for the City of Placentia; x Report the status of all such towed vehicles to the City, when requested to do so; x Keep track of gross receipts received through participation in the City’s tow program;
x Keep track of information related to lien sales.
x Remit the Franchise Fee of $75 per vehicle on a quarterly basis to the City, including but not limited to the number and type of vehicles towed.

Provide samples of all such documentation with your Proposal..

C.10 Provide certificates of insurance evidencing the insurance coverage carried by your firm.
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D. Successful Completion of Similar Service Arrangements

D.1 Identify the years of experience that you have as an official police tow service provider or a municipal service provider.

D.2 List any contracts your firm currently has, or has had in the recent past (last 5 years), similar to the City’s requirements. Give the name and phone number of a contact person for each reference.

D.3 State any complaints your firm has received within the past two years, or the absence thereof. Include equipment violations, inspection citations, etc.

D.4 Indicate whether or not your firm has ever been suspended or terminated from a towing program operated by another government agency for any reason.

E. Safety Record

E.1 Describe your firm’s safety policies and all safety training provided to your employees.

E.2 State any safety violations or incidents occurring within the past three years and how they were resolved. Also, state any citations on vehicles owned / operated by your firm.

Indicate whether or not you have ever been suspended from towing by another government agency for safety violation(s). If so, supply the date and describe the violation and / or incident(s).

F. Rates for Services

F.1 Maximum rates for towing, storage and other services will be set by the City Council.

It is anticipated that the City Council will continue to set the tow and storage fee schedule by using the average towing and storage fees charged by area tow companies and/or allowed by the California Highway Patrol, Santa Ana Bureau. Provide the CHP tow/storage fee schedule allowed for your firm and the applicable tow/storage fee schedules for any other municipalities for which your firm provides tow services.

G. Additional Information

G.1 Provide your collection procedures policy.

G.2 Provide your storage fees policy: how and when they are supplied.

G.3 Provide information about how you would move a large number of vehicles in a short period of time (i.e., 25 vehicles in two hours).

PUBLIC RECORDS ACT:
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Responses to this RFP become the exclusive property of the CITY and may be subject to the California Public Records Act. Those elements, if any, in each proposal which are trade secrets as that term is defined in California Civil Code § 3426.1(d) or otherwise exempt by law from disclosure and which are prominently marked as “TRADE SECRET”, “CONFIDENTIAL”, or “PROPRIETARY” may not be subject to disclosure. The CITY shall not in any way be liable or responsible for the disclosure of any such records including, without limitation, those so marked if disclosure is deemed to be required by law or by an order of a Court of competent jurisdiction.

Proposers that indiscriminately identify all or most of their proposal as exempt from disclosure without justification may be deemed non-responsive.

In the event the City is required to defend an action on a Public Records Act request for any of the contents of a proposal marked “confidential”, “proprietary”, or “trade secret”, the proposer agrees, upon submission of its proposal for City’s consideration, to defend and indemnify the City from all costs and expenses, including attorneys’ fees, in any action or for any liability arising under the Public Records Act.

ADDITIONAL INFORMATION:

The City reserves the right to investigate the qualifications of all firms under consideration and to confirm any party of the information furnished by a proposer, or to require other evidence of managerial, financial or other capabilities which are considered necessary for successful performance of the agreement. Additional information may be sought from respondents to this RFP process if, in the opinion of the City’s evaluation team, such information is necessary in order to complete the evaluation process. During its evaluation process, the City reserves the right to collect and utilize information through its own efforts related to the qualifications of respondents to this Request for Proposals.

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TOWING PROGRAM DESCRIPTION

1. General: This program is for providing Placentia Police Department – generated tows for the firm that have been qualified to provide such services for the City. The participating firm must agree to abide by the terms and conditions of an agreement (the “Agreement”) in the form provided by the City and further agree to pay the City an administrative cost recovery fee (Franchise Fee) in consideration for being selected as an Official Tow Service of the City and to reimburse the City for actual and reasonable costs incurred in connection with the towing program. (California Vehicle Code, Div. 5, Chap. 9, § 12110(b).

2. Services: The services to be provided include as-needed non-consensual towing and vehicle storage services as directed by the City. All services shall be provided in accordance with any and all applicable federal, state and local ordinances, rules and regulations. Specific services include but are not limited to: towing and storing vehicles involved in accidents or disabled for other causes (when alternate towing is either not appropriate or is not requested by the owner or operator of the vehicle); and towing and/or storing of vehicles which for other reasons are within the jurisdiction of the Placentia Police Department, including towing of improperly parked vehicles, vehicles that obstruct or impede the flow of traffic, emergency lanes or walkways, and/or handicapped parking spaces, impounded/forfeited vehicles, and/or vehicles seized as evidence. Each Official Tow Service shall be able to properly conduct a lien sale as outlined in Division 11, Chapter 10, Article 2, beginning with § 22851 of the California Vehicle Code.

3. Special Services: The Operator participating in the tow program will be required to provide As-Needed towing and related services for City vehicles free of charge. This includes, but it not limited to: flat tire, battery jump, and towing of any Police Department or City vehicle, regardless if it is located outside of Placentia’s jurisdiction.

4. Rates and Charges for Service:

A. Maximum rates for towing, storage, and other services will be set by the City Council. It is anticipated and, historically, the City Council has set the tow and storage fee schedule by using the average towing and storage fees charged by area tow companies and/or allowed by the California Highway Patrol, Santa Ana Bureau. All charges for towing, impound, storage, and other services required to be performed by the Official Tow Service shall not exceed the schedule of rates approved by the Placentia City Council.

B. All rates and charges shall be conspicuously posted in the Official Tow Service’s office and in all tow vehicles, and shall be available for review by City personnel and/or persons for whom tow service is provided. It will be the Official Tow Service’s responsibility to collect payment for services it renders from the vehicle owners, and the City shall not be responsible in any way whatsoever for payment of these charges.

C. Routine clean-up, which includes removing all debris from the accident scene, including but not limited to clean-up and removal of all vehicle fluids in the street with absorbent material, as directed by Placentia Police Department officers and § 27700 of the California Vehicle Code, is included in the basic tow charge.

D. The Official Tow Service shall accept a valid bank credit card or cash for payment of towing and storage by the registered owner, legal owner, or agent of the owner claiming the vehicle.

E. In the event that unforeseen changes in the tow service industry seriously affect the Official Tow Services’ ability to continue to provide the towing, impound, and storage services required under this Agreement, an Official Tow Service may petition the City for a re- 347

evaluation of the agreed upon charges and rates in accordance with Placentia Municipal Code § 6.76.060.

5. Vehicle Towing Administrative Cost Recovery Fees:

A. In accordance with California Vehicle Code § 12110(b), in consideration of the City’s granting of the right to tow, impound, and store vehicles at the direction of the City pursuant to this Agreement, the Official Tow Service shall pay City flat rate of $75.00 per vehicle towed fee to reimburse the City for its actual and reasonable costs incurred in administering the Agreement and operating a vehicle towing program, including, but not limited to, developing the Agreement, investigating the Official Tow Service pursuant to the Agreement, monitoring the Official Tow Service’s compliance with the Agreement’s service requirements, notifying the Official Tow Service of its noncompliance with Agreement provisions, enforcing the terms of this Agreement, and reviewing and resolving customer service issues.

B. Payment of the administrative cost recovery fee shall not be made contingent on any payments due or paid to the Official Tow Services for the actual tow and/or storage of any vehicles. When an Official Tow Service fails, neglects, or refuses to pay or remit the administrative cost recovery fee, or otherwise pays the fee but later cancels or stops payment on it, and in either situation that fee’s payment or remittance is lawfully due or owing, the entire amount of the unpaid or non-remitted administrative cost recovery fee constitutes a debt to the City by the Official Tow Service, from whom the City may recover in a civil action. The failure to timely pay the administrative cost recovery fee shall also be deemed a material breach of the Agreement for which the City may terminate the Agreement.

6. Term and Termination:

A. Staff intends to recommend to the Placentia City Council that the term of the official police tow truck service agreement shall be five (5) years with two one (1) year options.

B. The Agreement may be cancelled by the City at any time during the five (5) year term, or the subsequent one (1) year terms if extended, upon revocation of the Certificate of Convenience and Public Necessity granted pursuant to Chapter 6.76 of the Placentia Municipal Code or upon breach of the Agreement or violation of the provisions of Chapter 6.76 of the Placentia Municipal Code. In the event of termination for cause by the City, the Official Tow Service shall be compensated for those services that have been fully and adequately completed and accepted by the City as of the date of termination. The Official Tow Service shall provide documentation deemed adequate by the City to show the services actually completed by the Official Tow Service prior to the effective date of termination. Termination of the Agreement for cause may be considered by the City in determining whether to enter into future contracts with the Official Tow Service.

C. The Agreement may also be terminated without cause upon sixty (60) days written notice provided by either party. In the event that the City should abandon, terminate or suspend the Official Tow Service’s work, the Official Tow Service shall be entitled to payment for services fully and adequately provided under the Agreement prior to the effective date of said suspension, termination or abandonment, in accordance with the Agreement. The Official Tow Service shall provide documentation deemed adequate by the City to show the services actually completed by the Official Tow Service prior to the effective date of termination. Official Tow Service’s sole remedy for City’s cancellation, revocation, or suspension of work shall be the payment of funds. 348

D. In the event the Agreement is terminated, in whole or in part, the City reserves the right to procure, upon such terms and in such manner as it deems appropriate, services similar to those terminated.

7. Location:

A. All Official Tow Services shall be located within a five-mile radius of the City’s jurisdictional boundaries.

B. All vehicles stored or impounded at the direction of the City shall be towed directly to the Official Tow Services’ impound and storage facilities, unless the City requests that they be taken to some other location.

C. Any change in the Official Tow Services’ operating/facility locations shall be reported, in writing, to the City at least sixty (60) days prior to making such change. The Official Tow Service shall obtain the prior written approval of the City for any change or location.

8. Personnel:

1. Each Official Tow Service shall ensure that its employees and tow truck operators are qualified and competent employees of the company and are sufficiently trained and capable to ensure the safe and proper discharge of their service responsibilities. All tow truck operators shall be trained and proficient in the use of the tow truck and related equipment, including, but not limited to, the procedures necessary for the safe towing and recovery of the various types of vehicles serviced through the Police Department’s call-for-service system.

2. All Official Tow Service tow truck operators shall possess valid California Tow Truck Driver certificates and Driver’s Licenses in the proper class pursuant to California Vehicle Code §§ 2430.5, 12520(b) and 12804.9.

3. All Official Tow Service tow truck operators shall be required to have a safe driving record, be 18 years of age or older, and be subject to driving record and criminal background checks by the City. Within ten (10) days of the effective date of the Agreement, and annually thereafter (within 10 days of the anniversary of the effective date of the Agreement) each Official Tow Service shall provide to the City a list of its tow truck operators and a CHP Form 243F (Tow Operator/Driver Information) for each tow truck operator and such other executed releases and authorizations as the City may require to allow the City to conduct a background check, including but not limited to a State of California Department of Motor Vehicles (“DMV”) printout and fingerprints for each tow truck operator. Any subsequent employment of a new tow truck operator shall be reported in writing to the City immediately, including submission of the above-referenced information.

4. The Official Tow Service shall provide the City the name of any tow truck operator no longer employed by the Official Tow Service no later than ten (10) business days following the last date of such operator’s employment.

5. The Official Tow Service shall have an alcohol and drug program that includes at a minimum maintaining an alcohol and drug free work environment. Any tow truck operator found working under the influence of alcohol or drugs shall immediately be removed from providing any service pursuant to the Agreement.

6. The Official Tow Service shall participate in the California Department of Motor Vehicles (DMV) Employer Pull Notice Program.

7. The Official Tow Service shall not employ in the performance of services pursuant to the Agreement any person convicted of or having pled guilty or nolo contendere to a crime involving a stolen vehicle, stolen property, violence, drugs or moral 349

turpitude, fraud related to the towing business or vehicle repair, insurance fraud, or misdemeanor or felony driving while under the influence of alcohol or drugs, or the crimes listed in California Vehicle Code § 13377. If any employee is charged with any of the above-referenced crimes, the Official Tow Service shall immediately suspend that employee from duties under the Agreement pending the outcome of the criminal case.

8. Official Tow Service tow truck operators shall maintain acceptable standards of dress, including uniforms, and cleanliness while on-duty in the community.

9. Official Tow Service tow truck operators shall cooperate with and abide by the instructions of the Police Department’s officers.

10. If any tow truck operator becomes ineligible to provide tow operator services under the Agreement, the Official Tow Service shall immediately notify the City of such ineligibility and the reason(s) therefore.

9. Towing Service Duties:

After being requested to the scene by the Police Department, Official Tow service truck operators shall comply with all of the following:

A. Not move nor attach a tow truck to any vehicle until instructed to do so by the investigating officer of the Police Department.

B. Cooperate with the investigating officer in removing unsafely and/or illegally parked vehicles from the street, and in storing or impounding of such vehicles as requested.

C. On collision calls, clean up and remove all debris from the accident scene, including but not limited to clean up and removal of all vehicle fluids in the street with absorbent material, as directed by Police Department officers and § 27700 of the California Vehicle Code.

D. Provide the owner or driver of towed vehicles (when present at the scene) with an Official Tow Service business card indicating where the vehicles will be stored or impounded (including address and telephone number).

E. Deliver upon request all personal property to the registered owner located within stored or impounded vehicles upon: (a) presentation of proper identification; and (b) in the case of impounded vehicles, presentation of a personal property release form executed by the Police Department.

10. Response to Calls and Response Time:

A. The Official Tow Service shall provide a response time of twenty (20) minutes. An immediate response will be required for all emergency calls. Response time is the difference between the time the Official Tow Service is notified and the time the tow truck arrives at the required location. Emergency conditions, as verified by local media or traffic enforcement, may be acceptable reasons for not meeting the response time requirement.

Equipment of personnel shortage, or lack of availability is not an acceptable reason for failure to meet response times.

B. The Official Tow Service shall give priority to all of the City’s requests for service.

C. The Official Tow Service dispatcher shall notify the Police Department when a tow vehicle cannot respond immediately, give the reason for the delay, and an estimated time of arrival. In the event of an additional delay, the Official Tow Service dispatcher shall again notify the Police Department and give the new estimated time of arrival. To ensure a timely response, the Police Department, in its sole discretion, may cancel any call-for-service because of a response delay.

D. If, while rendering assistance in response to a City call for towing, a second City call for towing is generated to the Official Tow Service, the Official Tow Service that all vehicles 350

at the first site are sufficiently clear of the roadway so that no obstruction to normal traffic exists. Once the second call is handled to conclusion, the vehicles at the first site may be towed as necessary.

11. Equipment Standards:

A. Each Official Tow Service shall provide towing equipment capable of providing for the following services:

A. Recovery trucks with an adjustable boom with at least eight (8) ton lifting capacity.

B. Wheel lift towing.

C. Roll back/flatbed towing.

D. Towing in parking garages.

E. Towing from off-road areas.

F. Towing of large and oversized vehicles.

G. Towing of motorcycles without causing additional damage.

B. Each Official Tow Service shall own or have leased to it at least three (3) tow trucks that will be based at its storage facilities and which trucks shall be available to perform towing services at all times during the term of the Agreement. At least one of these tow trucks shall have a lifting capacity of eight (8) tons.

C. Each Official Tow Service shall have at least two (2) rigs of one-ton capacity with rear dual wheels.

D. Official Tow Service vehicles shall be equipped as tow trucks in compliance with the provisions of the California Vehicle Code including, but not limited to, §§ 615, 24605, 25100, 27700, and 27907. Tow trucks shall be equipped with red flares, lanterns or reflectors, hand tools, crow-bar, rope, broom, shovel, dustpan, absorbent material for clean up of hazardous materials, fire extinguisher, portable red tail lights and stop lights for towed vehicles, equipment for opening locked vehicles, go jacks, and safety chains.

E. All Official Tow Service vehicles shall have available adequate equipment to handle large trucks, trailers, tractors and other heavy vehicle equipment. This includes a set of dollies capable of supporting any passenger vehicle.

F. Official Tow Service vehicles shall have a cable wench of sufficient size and capacity to retrieve vehicles that have gone over embankments or off traveled portions of roadways into remote areas or other difficult locations.

G. Motorcycles that are stored, impounded, or towed at the request of the Police Department shall be hauled by a trailer that is designed to carry motorcycles, or by a flatbed truck.

H. Any equipment used and maintained by an Official Tow Service shall be available for inspection by the Police Department upon request. The Official Tow Services’ vehicles shall be subject to random inspection by the Police Department.

I. The Official Tow Service shall be equipped for, and have personnel proficient in, unlocking locked vehicles and shall unlock locked vehicles when requested to do so by the Police Department.

J. Throughout the term of the Agreement, the Official Tow Service shall maintain in a neat and clean manner and in good working condition its storage facilities and improvements thereon, and all vehicles, facilities, equipment, and materials used by the Official Tow Service in the performance of the services required by the Agreement. Any additions to or deletions from an Official Tow Service’s tow truck fleet shall be immediately reported, in writing, to the City.

12. Communications Equipment:
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A. Official Tow Service shall maintain a twenty-four (24) hour per day telephone answering service to receive calls from the Police Department and members of the public.

B. Official Tow Service shall require its telephone answering service to retain data and records relating to the City’s requests for towing services on premises for the term of the Agreement.

C. Official Tow Service shall require its answering service to promptly accept and relay requests for towing services made by the City. Failure or refusal to promptly relay the City’s requests for towing services shall constitute failure to comply with the requirements, terms and conditions of the Agreement and may result in suspension or termination of the Agreement.

D. Official Tow Service shall install and maintain, to the satisfaction of the City, at all times during the term of the Agreement, a continuous means of communication between its dispatcher and its tow vehicle(s). Use of Citizen’s Band Class D radio equipment by Official Tow Service is prohibited.

E. Any communications equipment used and maintained by an Official Tow Service shall be available for inspection by the Police Department upon request.

F. Official Tow Service shall provide to the Police Department a list of telephone numbers to be called in order of priority, and immediately upon any change in such telephone numbers or in the priority thereof shall notify the Department in writing with the effective date of such change.

13. Hours:

A. The Official Tow Service shall provide twenty-four (24) hour towing service, seven (7) days a week, during the term of this Agreement.

B. The Official Tow Service shall ensure that there will be an employee on call and capable of being present or available for releasing vehicles impounded or stored at its storage facilities to the public twenty-four (24) hours a day, seven (7) days a week.

14. Vehicle Identification:

A. The Official Tow Service shall display identification signs, in compliance with § 27907 of the California Vehicle Code. The Official Tow Service shall not display any signs or advertising that indicates that the Official Tow Service is an official towing service or police garage of the City.

B. The Official Tow Service shall not, through its advertisements or otherwise, in any way publicize any official or other business connection with the City, nor shall an Official Tow Service advertise any address or telephone number of the City as a location or place to call for vehicle towing and storage service.

15. Storage and Service Responsibilities:

A. The Official Tow Service shall be responsible for all vehicles, accessories and equipment thereon, and all personal property therein, stored by it. It shall be the Official Tow Service’s duty to protect such stored vehicles, accessories, equipment, and property against all loss, damage by fire, theft, or other causes. In the event of loss or damage to a stored vehicle, its accessories or equipment, or personal property contained in the vehicle, the Official Tow Service, and not the City, shall be responsible to the owner for all losses or damages.

B. The Official Tow Service shall be responsible for the negligent acts and omissions of its employees and for any property damage caused by the active or passive negligence of the Official Tow Service or its employees.

C. The Official Tow Service shall abide by all federal, state, and local laws pertaining to the disposal or unclaimed vehicles and shall not use any vehicle stored or impounded as a 352

result of the tow ordered by the City for any purpose except as expressly authorized under the Agreement.

D. All vehicles stored or impounded by the Official Tow Service as a result of a tow ordered by the City shall be towed directly to an official storage lot, unless the City or other person legally in charge of the vehicle requests that it be taken to some other location. Vehicle release fees shall be limited to those approved by the City Council.

E. All vehicles stored or impounded as a result of a tow ordered by the City shall be made available during business hours to the owner of the vehicle or his representative, or any authorized insurance agent, insurance adjuster, or any body shop or car dealer, for the purpose of inspection and/or estimating or appraising damages, except vehicles with a “police hold.”
F. Personal property in vehicles stored by the Official Tow Service shall not be disposed of to defray any charges for the towing or storage of a vehicle; and, if not called for by the owner within thirty (30) days after the date of notice by the City of impound or storage, all such property shall be disposed of in accordance with all State, County and Municipal laws, statutes, ordinances and regulations, including without limitation, California Vehicle Code § 10652 (reporting storage of vehicles over thirty (30) days).

G. The Official Tow Service shall take all reasonable precautions required by the Police Department to avoid damage to any evidence, such as fingerprints or stains.

H. The Official Tow Service shall take whatever actions and precautions necessary to protect the engines, trunks and interior areas of all stored and impounded vehicles against the elements by rolling up windows, closing doors, trunk lids and hoods, and, if necessary, covering the vehicle or parts thereof exposed to the weather with plastic, canvas or other waterproofing covering.

I. The Official Tow Service shall park all stored or impounded vehicles in such a manner as to prevent any damage while other vehicles are being moved or parked in the vicinity of said vehicles.

J. The Official Tow Service shall provide, without cost to the City, storage of impounded or stored vehicles by Police Department taken as evidence or as directed by officer(s) of the Police Department. Victims of crimes associated with these vehicles shall not be charged storage fees up to the date of notification of release by the Police Department. Vehicles left by victims beyond this time may be charged a nominal fee for the storage and retention of the vehicle by the Official Tow Service.

16. Storage Facility Standards:

Each Official Tow Service shall make adequate provisions for the security of vehicles and property at its storage facilities, which shall at a minimum consist of all of the following:

A. All vehicles shall be stored in a building, or in an area or areas enclosed by a substantial wall or fence with no holes, gaps or other unsecured openings, and a gate. The wall or fence shall be not less than six (6) feet in height, and shall have two or more strands of barbed wire or other security features approved by the Police Department installed in such a manner as to discourage access over the top of the wall/fence, or the wall/fence shall be a minimum of eight (8) feet in height without barbed wire. All gates into the storage yard shall meet the same standards required of the wall or fence. Any damage to walls, fences or gates which allows unauthorized access must be repaired within twenty-four (24) hours.

B. All storage facilities shall be maintained in a neat, clean, and organized manner, shall be secured at all times, shall be adequately fenced with locked gates, and shall have lighting adequate, in the opinion of the Police Department, to maintain facility security. 353

C. All vehicle storage facilities shall comply with all applicable building codes, zoning regulations, environmental laws and regulations, and any and all the applicable laws, rules and regulations established by federal, state, county and/or city governments.

D. The minimum total capacity of the storage facilities for storage pursuant to the Agreement shall be spaces for seventy-five (75) vehicles.

E. All storage facilities must be approved for security by the Chief of Police, or his or her designee, and available for inspection by the City at all times upon request of the City. In the event of theft from the vehicles stored at an Official Tow Service’s storage facilities, the Official Tow Service must take additional measures satisfactory to the City to protect vehicles and property in the vehicles.

F. The Official Tow Service shall not perform any work upon any vehicle without first obtaining written permission from the owner of the vehicle. (For impounded vehicles, see below.)
G. The Official Tow Service shall not dispose of any impounded vehicle, through any process whatsoever, without first obtaining authorization from the Police Department. Nothing herein shall be deemed to prevent or prohibit the Official Tow Service from commencing the lien sale process on any such impounded vehicle.

H. If the Official Tow Service videotapes or otherwise records images of the storage facility, such videotape and photographs shall be maintained by the Official Tow Service for at least thirty (30) days and made available to the Police Department upon request.

17. Impounded Vehicles / Inside Storage:

A. Vehicles that have been impounded by order of the Police Department shall not be released, lien sold, worked on, altered, or tampered with, without a written release from the Police Department.

B. The Official Tow Service shall maintain, without charge to the City, separate, fully enclosed, and secured garage storage facilities for a minimum of four (4) vehicles ordered impounded by the Police Department. The Police Department shall have sole access to such separate impound facilities when vehicles are being held for evidence. The Police Department shall designate when a vehicle is to be placed into inside impound storage.

Vehicles placed into this impound space shall not be removed from such protection until approved and authorized in writing by the investigating officer of the Police Department.

C. The Official Tow Service shall notify the Police Department of any vehicles being impounded within the City pursuant to private party impound requests immediately prior to commencement of the towing of such vehicles.

18. Release of Vehicles:

A. The Official Tow Service is responsible for the release of all vehicles stored or impounded by the Police Department at the Official Tow Service’s facilities. Prior authorization to release stored or impounded vehicles must be obtained from the Police Department, which must be in writing on the Police Department’s approved impound/storage release form.

19. Records:

A. The Official Tow Service shall record and log the time each call is received, the time of dispatch, the time of arrival, and the time in or of the end of service on every tow assignment. Such records shall be available and open to City examination.

B. The Official Tow Service shall maintain at its place of business, complete and accurate records of all tow services provided under the Agreement, including a description of all vehicles towed, impounded, or stored at the request of the Police Department, the nature 354

of services performed with respect to each tow assignment, the start time, end time, location of, and name of the tow truck driver for each towing assignment, and the itemized charges accrued on each vehicle for towing and storage.

C. Records systems must provide for immediate access, upon inquiry by the City, to the following information:

A. Locate vehicle from the Police Department record number.

B. Locate vehicle from license number only.

C. Locate vehicle from make, color, date and location of impound.

D. Date of filing all lien sale documents with DMV.

D. The Official Tow Service shall also maintain business records relating to personnel, insurance, personnel taxes, payroll, applicable operating authorities, local operating authorities, lien sale actions, FCC licensing, and non-City tows.

E. The City may inspect all Official Tow Service records required to be maintained without notice during normal business hours. Each Official Tow Service shall permit the City to make copies of business records at its place of business, or to remove business records for the purpose of reproduction. The City shall provide a receipt for any original records removed from the Official Tow Service’s place of business.

F. All records required to be maintained by Official Tow Service shall be maintained and available for inspection for a period of two (2) years beyond the expiration date of the original Agreement and any extension(s) thereof.

G. The Official Tow Service shall submit a report, by the 10th day of each month, to the Police Department, which shall include all of the following information for the preceding month:

A. Total Placentia Police Department impounds and storages.

B. Number of times dispatched by the DEPARTMENT.

C. Number of calls for service resulting in impounds.

D. Number of vehicles sold on lien sale under authority of California Civil Code § 3072, as may be amended from time to time;
E. Number of vehicles sold under authority of California Civil Code § 3072, as may be amended from time to time;
F. Certification of (a) the availability of the names and addresses of buyers and description of vehicles when sold and (b) that such names, addresses, and descriptions are available for inspection by the Chief of Police or his or her designee; and
G. Number of calls for service that resulted in having to spend more than one hour on the call.

20. Liens and Disposals:

A. The Official Tow Service shall provide the Police Department with a list of unclaimed vehicles thirty (30) days before they are scheduled to be disposed of or sold. On or before the 10th of each month, the Official Tow Service shall furnish to the Police Department a list of all vehicles that have been sold at lien sales during the previous month, and date of the action. The list shall include the vehicle owner’s name, address, vehicle make, year and model, license number, VIN number, and Police Department record number. Copies of all lien sale documents shall be submitted with such list. The documents shall be dated and include all charges imposed on each sale.

B. The Official Tow Service shall abide by all federal, state, and local laws pertaining to the disposal of unclaimed vehicles and shall not use any vehicle stored or impounded as a result of tow ordered by the Police Department for any purpose except as expressly authorized under the Agreement.

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21. Inspection:

A. All real property and improvements thereon, and all records, facilities, equipment, and materials used by an Official Tow Service in the performance of the services required under the Agreement shall be subject to periodic inspection by the Police Department or other City investigators during normal business hours. The Official Tow Service shall provide immediate access to employees of City at any time during normal business hours, for the purpose of inspection or audit to determine that the objectives and conditions of the Agreement are being fulfilled.

22. Motorist Assistance:

A. Whenever a motorist requests tow assistance from the Police Department and does not specify a particular tow company or membership agency, the service shall be assigned to the Official Tow Service. All charges arising out of such assistance assigned to the Official Tow Service shall be the exclusive responsibility of the Official Tow Service and the requesting motorist. The City shall not be liable for any charges whatsoever arising out of a motorist assistance call. The Official Tow Service shall not charge such motorist more than the rates specified in the Agreement.

23. Risk:

The Official Tow Service assumes all risk in the event of damage, theft, fire or otherwise, of the vehicles or any other property towed, impounded, or stored by the Official Tow Service, its employees or agents.

With the sole exception of the specified charges for towing impounded vehicles to a City-operated storage facility, in responding to a call from the Police Department, the Official Tow Service shall have no claim whatsoever against the City or any right to recover from the City for the cost of any of the services it renders in the performance of the Agreement. The Official Tow Service shall look solely and exclusively to the owner of the vehicle towed, impounded, or stored for payment of the services provided by the Official Tow Service.

The Official Tow Service shall assume the entire risk of nonpayment of any service charges incurred pursuant to the Agreement.

24. Insolvency:

A. The Official Tow Service shall not, without the prior written consent of the Chief of Police of the City, suffer either the appointment of a receiver to take possession of all, or substantially all of the assets of the Official Tow Service, or make a general assignment of such assets for the benefit of creditors. Any such action taken or suffered by an Official Tow Service under any insolvency or bankruptcy proceeding constitutes a breach of contract by the Official Tow Service, and all property assigned by the City for safe care shall be “released” to another assigned service provider, as specified by the Chief of Police, with a reimbursement for towing, storage, and related fees, borne by the service provider assuming the new responsibility.

25. Indemnity:

A. The Official Tow Service shall agree to protect, defend, indemnify, and hold harmless City, its elected and appointed officials, officers, employees and agents, against, without limitation, all claims, demands, debts, obligations, liabilities, 356

judgments, actions, penalties, fines, costs, expenses and attorney’s fees of every kind and description arising out of or connected in any way with the Official Tow Service’s performance under the Agreement, including but not limited to (1) workers’ compensation, (2) any claim or action relating to the preparation of vehicles for towing; (3) any claim or action relating to the towing of vehicles; (4) any claim or action relating to the storage, impound, and maintenance activities; and (5) any claim or action relating to the sale or disposal of vehicles pursuant to the Agreement.

26. Insurance:

The Official Tow Service, at its sole cost and expense, shall purchase and maintain throughout the term of the Agreement, the following minimum levels of insurance, in a form and content satisfactory to the City:

A, Commercial General Liability Insurance, including Garage Liability coverage and coverage for property damage and bodily injury, including death, with a combined single limit of at least $2,000,000.00 per occurrence, with excess coverage with following form to the primary policy with coverage up to $5,000,000.00.

B. Commercial Business Automotive Liability, as required by California Vehicle Code § 16500.5, including coverage for property damage and bodily injury, including death, with a combined single limit of at least $2,000,000.00 per occurrence, with excess coverage with following form to the primary policy with coverage up to $5,000,000.00.

C. Uninsured Motorist, with a combined single limit of not less than the legal minimum.

D. On-Hook Coverage / Garage Keepers Legal Liability insuring the vehicle in tow, with not less than the following limits based on the size of the tow truck:

Class A tow truck $50,000
Class B tow truck $75,000
Class C tow truck $150,000
Class D tow truck $150,000
E. Workers’ Compensation Insurance in such amount as will fully comply with the laws of the State of California and which shall indemnify, insure and provide legal defense for both the Official Tow Service and the City against any loss, claim or damage arising from any injuries or occupational diseases occurring to any worker employed by or any persons retained by the Official Tow Service in the course of carrying out the work or services contemplated in the Agreement.

F. Garage Keepers Liability Insurance proving coverage for vehicles in the care, custody, and control of the Official Tow Service at its facilities in an amount not less than the amounts required for On-Hook coverage.

A. All insurance required pursuant to this section shall: be issued by a company authorized by the Insurance Department of the State of California and rated B+, VII or better by the latest edition of Best’s Key Rating Guide, except that the City will accept workers’ compensation insurance rated B, VII or better or from the State Compensation Fund. All policies of insurance shall be primary, and any other policies maintained by or providing protection for City shall be excess or secondary but noncontributing. Each insurer shall waive all rights of subrogation and contribution it may have against the City, its representatives, officers, employees, and agents and their respective insurers. Each insurance policy shall provide that 357

it shall not be suspended, voided, cancelled or modified except after thirty (30) days prior written notice by registered mail to the City, except that if coverage is to be suspended, voided, or cancelled because of the Official Tow Service’s failure to pay the insurance premium, the notice provided to the City shall be ten (10) days prior written notice.

B. Any deductibles or self-insured retentions must be declared to and approved by the City Administrator prior to commencing any work or services under the Agreement. At the option of the City Administrator, either the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects City, its officers, employees, agents or volunteers; or the Official Tow Service shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses.

C. Upon execution of the Agreement, the Official Tow Service shall provide to the City certificates of insurance or appropriate insurance binders and endorsements evidencing the policies fulfilling the requirements of this section. All binders, endorsements, and/or certificates shall be signed by a person authorized by that insurer to bind coverage on its behalf. If self-insured for workers’ compensation, the Official Tow Service shall submit to the City a copy of its certification of self- insurance issued by the Department of Industrial Relations. No work or services under the Agreement shall commence until the Official Tow Service has provided the City with all required certificates of insurance, binders, endorsements, and/or certificates.

D. The insurance policies specified in this section, except for the workers’ compensation policies, shall name the City and its officers, Council Members, agents, employees, and volunteers as additional insureds by endorsement to the policies, in accordance with standard ISO additional insured endorsement forms.

Any failure to comply with reporting or other provisions of the policies shall not affect coverage provided to City and its officers, council members, employees, agents, and volunteers. Each policy of insurance shall apply separately to each insured against whom claim is made or suit is brought except with respect to the limits of the insurer’s liability.

E. None of the insurance coverages required herein will be in compliance with these requirements if they include any limiting endorsement which substantially impairs the coverages set forth herein (e.g., elimination of contractual liability or reduction of discovery period), unless the endorsement has first been submitted to the City and approved in writing.

F. The Official Tow Service shall agree to provide immediate notice to the City of any claim or loss against the Official Tow Service arising out of the work or services performed under the Agreement and for any other claim or loss which may reduce the insurance available to pay claims arising out of the Agreement. The City assumes no obligation or liability by such notice, but has the right (but not the duty) to monitor the handling of any such claim or claims if they are likely to involve the City, or to reduce or dilute insurance available for payment of potential claims.

G. If the Official Tow Service does not keep all of such insurance policies in full force and effect at all times during the term of the Agreement, the City may elect to treat the failure to maintain the requisite insurance as a breach of the Agreement and terminate the Agreement.

H. If the City reasonably determines that the amounts of insurance held by the Official Tow Service pursuant to the Agreement are no longer sufficient, or that additional types of coverage are needed, the Official Tow Service shall modify the existing 358

coverage or obtain additional policies, as the City shall reasonably determine. All new policies shall be on the terms and conditions contained herein.

I. The Official Tow Service shall annually within ten (10) days of the anniversary of the effective date of the Agreement, provide to the City evidence that all insurance required pursuant to the Agreement continues to be in full force and effect.

J. The Official Tow Service shall agree that the provisions of this section shall not be construed as limiting in any way the extent to which the Official Tow Service may be held responsible for the payment of damages resulting from the Official Tow Service’s activities or the activities of any person or persons for which the Official Tow Service is otherwise responsible.

27. Dry Runs:

A. The City shall not be liable to pay to an Official Tow Service any charge whatsoever of fee for a call that does not result in a chargeable service being rendered by the Official Tow Service (i.e., a “dry run”).

B. In the event of City errors in impounding vehicles, the Official Tow Service shall cause the release of vehicles upon the direction of the Police Department without a charge for towing or storage.

28. Breach of Agreement:

Any of the following acts if committed by an Official Tow Service, or its owner(s), officers, operators, officials, employees, agents or representatives, during the performance of the Agreement shall be considered a material breach of the Agreement, which, in addition to any other remedies, shall permit the City to terminate the Agreement:

A. Obtaining a tow contract from the City by use of fraud, trick, dishonesty, or forgery.

B. Towing a vehicle to a location other than approved by the Police Department as an authorized storage facility without first receiving prior authorization to do so by the Police Department.

C. After towing a vehicle to the Official Tow Service storage facilities, without authorization from the Police Department, towing the vehicle to another location for storage or impound.

D. Defrauding or conspiring to defraud any owner of any vehicle, any insurance company, or any other person financially interested in the towing, storage, or impound of any vehicle.

E. Moving, tampering with, or removing a vehicle involved in a traffic collision prior to the arrival of law enforcement officers at the scene.

F. If the City receives five (5) or more complaints against the Official Tow Service during any twelve (12) month period that the City, in its reasonable discretion, determines to be justified, regarding the service, or lack thereof, provided by the Official Tow Service.

G. Failing to comply with any provision of the Agreement.

H. Repeated of flagrant violations of the provisions of the California Vehicle Code or federal, state, or county regulations and laws relating to towing and/or storing of vehicles, including the impounding and storing of vehicles from private property.

I. Demonstrating a pattern or practice of failing to answer calls-for-service, respond promptly to calls, and/or to maintain clean, orderly, and secured storage facilities.

J. Failing to obtain and maintain a current valid City business license. 359

K. Commission of any unlawful, false, fraudulent, deceptive, or dangerous act while conducting its towing operation business.

L. Allowing any required insurance coverage to either be withdrawn or lapse or to no longer be in force for any reason.

M. Dissolution of business or bankruptcy.

N. Assignment of the Agreement, or any right or interest stated herein, without the prior written consent of City.

O. Any deviation from the schedule of charges approved by the City Council without prior City approval.

P. Nonpayment of any City business license fees, annual administrative cost recovery fees, or any other fees required by the Agreement or the Placentia Municipal Code.

Q. Any other act which the City finds makes it contrary to the public interest, convenience, necessity, or general welfare for the Agreement to continue. 360

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SUBMISSION GUIDELINES / REQUIREMENTS:

A. Organizational Information

A.1 P & H ENTERPRISES, INC., dba: Anaheim Fullerton Towing Company.

A.2 The towing and storage business was started in 1958, by Harry C. and Patricia A.

Saehlenou and incorporated in California, County of Orange, as P & H Enterprises, Inc. on January 5th, 1978. California Corporation No.: C0858526.

A.3 Our firm’s Federal Tax ID number is 95-3269517.

A.4 Mark A. Saehlenou, President Oscar Chavira, Operations Manager 700 E. Walnut Ave. 700 E. Walnut Ave.

Fullerton, CA 92831 Fullerton, CA 92831
714-533-4575 Office 714-5226-3314 Office
714-366-6024 Mobile 714-290-1965 Cell
[email protected] [email protected]
A.5 Refer to Exhibit #1

A.6 Refer to Exhibit #2: Non-Expiring Combined Carrier, State of CA Motor Carrier Permit #47469 with USDOT #242407, UCR Motor Carrier Registration, CA Hazardous Material Transportation License # 234987, PHMSA Hazardous Material Registration Certificate, (CARB) California Air Resources Board Fleet Certificate Compliance, Business License for the City of Fullerton and City of Placentia, DMV, Pull Notice Contract.

A.7 We intend to provide towing and storage services for the rates set forth within the RFP, including any and all amendments. We understand the contract shall commence upon City Council approval and continue for an initial Five (5) year term, except as otherwise provided herein, this agreement shall remain in effect unless terminated by the City of Placentia. The City reserves the right upon city council approval, renew for an additional two (1) year period with the same terms and conditions provided the performance is deemed acceptable.

I, Mark A. Saehlenou, as the President / G.M. of Anaheim Fullerton Towing Company, will be the primary contact person for this solicitation. In reference to Section A.7 of this RFP, this letter confirms that the company has a full understanding of the conditions and requirements stated in this RFP. Anaheim Fullerton Towing will comply with criteria identified in the RFP. This signed letter binds the company to all commitments made in the Rotational Towing Program Description.
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B. Facilities, Equipment and Personnel

B.1 Facilities – Our corporate and local offices, as well as evidence storage facility, is located at 700 E. Walnut Ave., Fullerton, CA 9283. It’s 16,085 square feet of Industrial/Warehouse space. The expansive 11,535-square-foot warehouse space is equipped with 800 amps, fire sprinklers, 13 to 15-foot ceiling heights, a drive-in bay, a brand-new roof, ground-level loading, and more. The partially fenced-in property sits on a 0.59-acre lot with concrete slabs suitable for heavy trucks. We have 2,800 sq. ft. dedicated to the City of Placentia for evidence vehicle storage enclosed behind a 6 ft. chain link fence on two side, drywall on the other side and concrete wall on the last wall. We currently have 24 cars, 6 motorcycles stored under evidence, 10 of those cars and 1 motorcycle for the City of Placentia. Overall, we still have enough room to store at a minimum, 20 more cars inside our evidence storage warehouse. The building is monitored by alarm as well as 21 surveillance cameras with remote monitoring and 4 months of hard drive recording.

The vehicle impound and storage facility is located at 1600 E. Orangethorpe Ave., Fullerton, CA 92831, zoned commercial/industrial. The impound/storage facility is approximately 93,500 square feet (2.14 acres) and is located 2.5 radius miles from Placentia City Hall and within a 3.5 mile radius of the required 5 miles of 1530 North Valencia Ave., Placentia, CA 92870. The entire compound is secured by a combination of 6’ chain link fencing with an additional 20 inches of razor wire, automatic gates, lighting, property building wall on the east side and surrounding is 6’ feet high on the opposite end. We currently store 465 vehicle at this location. The property is staffed 24/7 and monitored by 20 surveillance cameras with remote viewing and 6 months of hard drive recording space. As a tow service provider for the City of Fullerton, we were required to meet all city codes, fire codes, zoning requirements and compliance with the City’s Towing and Guideline Policy similar to that of the City of Placentia. Hours of normal operation are Monday through Friday from 8am to 5pm. After-hours releases are conducted by the on-duty dispatcher.

We provide 24-hour monitoring and a secure facility to ensure vehicles are cared for appropriately. On site surveillance cameras record all activity at the impound/storage facility. The system records all entry going in and coming out of the gates, along with lot inspections and office transactions. Our yard is organized to ensure vehicles are released quickly. This facility complies with all required rules, regulations and ordinances pertaining to the towing and storage of vehicles as set forth by the City of Placentia, County of Orange and the State of CA and exceeds all Tow Yard Requirements as specified in the RFP Guidelines and requirements for the City of Placentia.

B.2 Equipment - Currently, our Company has 15 power units and three trailers, all GPS equipped with vehicle telematics, hot function enabled and real-time visibility tracking. All units are all equipped with HD A/I dual focus cameras that face the 365

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

road and in-cab. Every truck also a rear mounted HD auxiliary camera on the rear on the truck cab to record and takes snapshots of what we do, as well. We are currently in the process of a spec build to replace one light duty wrecker, in the market for a Class C heavy duty wrecker and to replace a tractor and trailer combination. Our fleet is compliant with C.A.R.B., On-Highway Diesel Regulations, as well as Clean Truck Check. Our equipment is a distinct service advantage and the drivers that operate our equipment set us apart from all others.

Our current fleet consist of:
x 7 Class A Units consisting of:
x 1 Light Duty Wrecker
o 2016 Dodge 5500 8 Ton wrecker, self-loader
x 6 Light-Medium 6 Ton rated, 2 car flatbed carrier
o 2018 Peterbilt 335 6 Ton carrier with wheel lift
o 2020 Peterbilt 337 6 Ton carrier with wheel lift
o 2021 Peterbilt 337 6 Ton carrier with wheel lift
o 2023 Peterbilt 536 6 Ton carrier with wheel lift
o 2024 Peterbilt 536 6 Ton carrier with wheel lift
o 2025 Peterbilt 536 6 Ton carrier with wheel lift
x 1 Class B Units consisting of:
o 2016 Peterbilt 335 10 Ton 3 car flatbed carrier with wheel lift x 1 Class C Unit consisting of:
o 2017 Peterbilt 389 with Century 9055 50 Ton tandem
x 6 Class D Super Heavy Duty Units consisting of:
x 3 Super Heavy Duty Wreckers
o 2017 Peterbilt 389 with Century 9055 50 Ton tridem wrecker o 2023 Peterbilt 389 with Century 9055 50 Ton tridem wrecker x 3 Tractor units with Landoll Trailer
o 2013 Peterbilt 386 with a 40 Ton 50’ tandem axle landoll trailer o 2013 Peterbilt 388 with a 55 Ton 50’ tridem axle landoll trailer o 2014 Peterbilt 389 with a 55 Ton 50’ tridem axle landoll trailer x Special Equipment
o 2014 Peterbilt 389 with 40 Ton Detachable Tow Unit
o 1998 Fruehauf single axle converter dolly

Our wide selection of trucks allows us to perform services that most other companies can’t offer. We can tow, transport or recover just about any type of job.

Our company has an on-going replacement policy for vehicles and equipment, the fleet is in compliance with CA-AQMD (Air Quality Management District) and C.A.R.B. (California Air Resources Board) requirements for diesel engine vehicles.

Our CEPA, C.A.R.B. Fleet ID number is 336617. Included are the Level 1 CHP TSA inspection forms for the 2025-26 year. All our trucks go through 90 Day and B.I.T. 366

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Inspections, Semi-annual smog and opacity testing and Periodic Roadside Inspections throughout the State of California. Anaheim Fullerton Towing has provided tow/salvage and recovery services for over 55 years, never having been suspended or removed from the CHP TSA program. We also assist all surrounding municipalities when requested, or as needed, throughout both Orange and Los Angeles County. Refer to Exhibit #3

B.3 Personnel – The Company has 30 employees: 19 drivers, 4 dispatchers, 4 office clerks and 3 maintenance personnel. Our light-duty tow operators have an average of 18 years in the towing industry, and an average of 6 years with our company. Our heavy-duty tow operators have an average of 24 years of towing experience, 16 years of heavy-duty towing experience and 11 years working us. Our tow operators have been in the towing industry for an average of 21 years. Refer to Exhibit #4:

Organizational Chart and company driver roster with CHP Form 234F’s.

B.4 Our hiring process usually comes from a referral, normally from within the tow industry or from current or former drivers. All tow operators must be experienced; office and/or dispatch personnel do not have to have prior dispatching experience, but it is preferred. Our hiring process starts with drug screens and background checks to ensure our employees are safe and employable in the long-term. Job- specific interviews are then conducted of all qualified candidates. A properly trained staff produces fewer turnovers. For our drivers, the initial training process is a minimum of two weeks. Scenes are simulated to give drivers real-life scenarios with which to perfect their technique. On-going in-house training occurs on a regular basis and all our drivers are California Tow Truck Association / Emergency Road Service Coalition of America certified.

Our office and yard facility employees join experienced drivers on a ride-along to expose them to the "front end" of towing. This provides an invaluable experience in understanding all aspects of the industry. Once hired Anaheim Fullerton Towing employees are trained in specific programs and are administered the company’s Employee Handbook. Our Employee Handbook is a 54 page document providing our employees with detailed policies and procedures. We offer competitive pay and health benefits, along with supplemental insurance through AFLAC, paid vacation, personal time off (PTO) and 401K which allows our employees to enjoy a better standard of living. Our company also utilizes additional HR resources, our payroll and benefits package are integrated with HR Solutions. Market comparisons indicate our employees are among the highest paid in the industry. If the employees are content with the pay and benefits, they are less likely to leave their employer.

Our employees remain informed of policies, procedures, and expectations through monthly meetings, individualized instruction, and performance report cards. During those meetings all manner of topics are covered, including employee performance metrics, the safety topic of the month, the dispatch to driver communication 367

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process, customer satisfaction protocols, safety bonuses as well as any other urgent matter.

Our commitment to training makes Anaheim Fullerton Towing one of the safest towers around. We are proud of our low turnover ratio. Our tow operators are CTTA/ERSCA certified and very proficient in the towing and transport industry. Our light-duty drivers work with all of our heavy-duty drivers to understand and assist with all aspects of the industry and to have a better understanding and further their knowledge. All heavy-duty drivers are expected to perform any and all functions of light duty drivers as well. All tow truck drivers are expected to attend, complete and pass levels of training in their tow classification. Additional onsite training is provided through company programs in conjunction with J.J. Keller and Associates.

J. J. Keller is the trusted source for DOT / Transportation, OSHA/Workplace Safety, Human Resources, Construction Safety and Haz-Mat / Hazardous Materials regulation compliance products and services. Their products help increase safety awareness, reduce risk, follow best practices, improve safety training, and stay current with changing regulations. Some of the programs that we currently utilize through J. J. Keller are Fleet Safety, Workplace Safety, CSA for Commercial Fleets, Cargo Securement, Air Brake Safety, Hazmat Drivers-Training for Safe Transport and Drug and Alcohol Testing.

Behind every great driver is a trained and experienced dispatcher. Dispatching is an art; it requires total concentration, superb memory, good problem-solving skills, common sense and an ability to handle numerous tasks that all need completion immediately. Developing a quality dispatch core is an important key to our overall success. We realize this and have spent countless hours and many resources doing just that, developing and training dispatchers. We implement a combination of tools such as The Art of Dispatch and Customer Service Training Manuals. Our customer service manual is 18 pages covering a vast array of topics that all of our employees receive.

Employee feedback is welcomed and often this feedback leads to the development of additional process-improvement policies. Planning can limit but not eliminate turnover. We continually accept employee applications and advertise open positions. We conduct interviews with all qualified applicants throughout the year.

We employ driver trainers and other senior personnel to conduct our internal training. P&H Enterprises, Inc. is an equal opportunity company under rules and regulations set forth by the State of California and the US Government.

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C. Financial/Organizational Strength

C.1 Anaheim Fullerton Towing Company was started in 1958 by my parents Harry C. and Patricia A. Saehlenou. The company was incorporated in California as P & H Enterprises, Inc. in 1978, California Corporation Number C0858526. The Company Administrative Office and vehicle evidence storage facility is currently located at 700 E. Walnut Ave., Fullerton, CA 92831. Our impound and storage facility are located at 1600 E. Orangethorpe Ave., Fullerton, CA 92831. We are an equal opportunity and drug free company under rules and regulations as set forth by the State of California and the United States Government.

Our founder, Harry Saehlenou was a well-recognized icon on the industry. Harry was a dedicated member and supporter of both the California Tow Truck Association and Friends of Towing. Harry was one of the founders of the CTTA and served as chapter president. Harry Saehlenou was an advocate in the California Tow Truck association (CTTA), Towing and Recovery Association of America (TRAA), Friends of Towing Museum (FOT) and International Towing and Recovery Hall of Fame and Museum. Harry Saehlenou played a key role and took the lead in converting a tandem axle furniture van into a traveling Friends of Towing Museum that was towed by members, from one tow show to another. Indeed, the first introduction to the society for many was a visit to this traveling museum that also displayed the photos of the Hall of Fame members. Harry, Patricia, many towers and other industry personal and firms donated considerable time and money toward the development, movement and display of this traveling museum, which found a home. Eventually, FOT was reorganized as today’s International Towing and Recovery Hall of Fame and Museum Inc. located in Chattanooga, Tenn., the undisputed birthplace of the wrecker industry. Harry Saehlenou was inducted into the Florida-based Friends of Towing Hall of Fame in 1988, recognizing his years of service and effort to advance professionalism in the towing industry.

Anaheim Fullerton Towing Company has been providing quality towing, storage and recovery services to law enforcement and the community for over 65 years. Our commitment to our customers has continued to set the standard in the towing industry. We have earned a solid reputation of excellence in towing and recovery and take pride in keeping our equipment clean, meticulously maintained and up to date. Anaheim Fullerton Towing is a 24-hour towing & recovery operation, member of the California Tow Truck Association (CTTA) and the Towing & Recovery Association of America (TRAA). The company is fully insured and licensed for State and Federal operations. Anaheim Fullerton Towing provides a true 24-hour in-house dispatch center. We are staffed around the clock with professional dispatchers dedicated to finding the best possible solution for your needs.

We currently provide similar services to the cities and police departments of Buena Park, Fullerton, Placentia as well as the California Highway Patrol and Cal State 369

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

Fullerton Police Department. We also assist with towing and storage services to the cities of Brea, La Habra, Orange, Los Alamitos and Santa Ana as needed. In addition, we provide towing, transport and recovery services for the State of California (Caltrans), OCFA, OCATT, DEA, IRS, California State Parks, Railroad Police, Bureau of Land Management and all surrounding cities and agencies as requested.

Our drivers are all CTTA Certified, knowledgeable and experienced. We also dedicate a lot of time doing in-house training to ensure that they know how to evaluate and handle any emergency. We understand the importance of every call and make sure we exceed our customers’ needs.

Anaheim Fullerton Towing Company has been providing casualty vehicles for the education and advancement of the city’s fire and rescue personnel for the City of Fullerton, Brea, North Net Fire and Orange County Fire Authority. We do this free of charge as a public service to the city. A traffic crash with entrapment can happen to any one of us, and the knowledge gained through this training saves lives. We also volunteer for cross training with our fire and rescue personnel. After all, we are all Incident Responders working towards one goal and that is to work safe, clearing roads to prevent secondary crashes and providing professional service to the residents of the city.

The company has been owned and operated by the Saehlenou Family for over 65 years. The principals are: Mark A. Saehlenou, President / General Manager Janis Saehlenou, Chief Financial Officer/Secretary.

C.2 Mark A. Saehlenou, has been in the towing business since 1974, when he started working in the family business maintaining the storage yard. He later operated tow trucks on police calls and dispatched. He became a Corporation Director in the late 1980s and was placed in-charge of the lien sales. He was promoted to the position of Vice President / General Manager of Anaheim Fullerton Towing in 1995. As president and general manager, Mark is responsible for the strategic leadership and overall management of Anaheim Fullerton Towing. This includes working with management, customer service initiatives, legal and claims management, public/governmental affairs to establish long-range goals, strategies, plans, and policies.

Mark graduated from Loara High School in Anaheim and went straight into the family business. As a second generation tower, Mark has spent every day of his life around the business. He has been working at Anaheim Fullerton Towing for 40 years not counting the years he spent just hanging out at the shop. Mark has assumed every responsibility at the company from pushing a broom in the shop as a kid to President of the corporation. Mark learned from two of the most respected people in the industry, his parents, Patricia Saehlenou and Harry Saehlenou. The 370

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company’s success has always been based off on three main beliefs, and they are:
professionalism, reliability and safety. Mark’s commitment has always been to change everyone’s perception of the business in an industry that has provided inconsistent service, unethical practices and has been poorly perceived by the public. Mark has raised the bar by delivering good service and operating in an ethical manner. While this may sound simple enough, it’s a rare commodity in this industry.

Having been fortunate enough to grow up in an industry that he loves, Mark learned the ins and outs of the industry through hands on experience. Just like his parents, Mark has always given back to various local charitable organizations but the two dearest to him are the Boys and Girls Clubs and the Make-A-Wish Foundation.

Janis Saehlenou, as Treasurer, Janis is responsible for the finance and accounting functions at Anaheim Fullerton Towing. Janis attended Fullerton Junior College and Sawyer Business School to earn her Accounting degree. While in school, and after she graduated, Janis worked for several Orange County businesses. She worked as Office Manager for ForeTravel Motorcoach USA in Irvine, CA and as Assistant to the President/Owner at Sterling BMW in Newport Beach, CA. She then worked at many Orange County real estate companies by CPA referral. Prior to joining Anaheim Fullerton Towing Janis spent 20+ years as an independent property management consultant in software and accounting services, business practices and financial management control. Her clientele consist of companies such as: Steadfast Companies in Newport Beach, CA, The Shirvanian Family Trust in Newport Beach, CA, Income Property Management in Fullerton, CA and various others Orange County companies on short and long term bases.

Oscar Chavira, as Operations Manager and Contract Administrator, Oscar oversees the drivers, fleet management and safety. He attended New Mexico State University and later Western New Mexico University. In 1991 he started working for Frito Lay as a part time merchandiser, later promoted to relief sales and then assigned into route sales. That same year he also started working part time as a tow operator for Westside Road Service in Hawthorne, CA as a second job. He started towing full time for a AAA contract station in Fountain Valley. He later went to work for Country City Towing, which is where he was determined to advance into Heavy Duty Towing. He operated different equipment at Country City Towing, from light to heavy duty and also gained experience operating their four car carriers, auto transporter, landoll trailers and Tru-Hitch unit. He operated all heavy-duty tow trucks and landoll trailers. He took the initiative and volunteered for rotator operation and recovery on his own. He was very open and willing to train and tackle any new challenges. He learned his heavy duty towing and recovery experience from one of the very best in the industry, 37-year veteran Mark “Hoagie” Hangsleben.

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Oscar has been through training and seminar classes for CTTA level 1, Level 2, Level 6, Forklift certification, Rotator Training, Crosby Rigging and Slinging, ERSCA Advanced Heavy Duty Winch & Rigging, Supervisor Compliance for Drug and Alcohol Awareness. Through our HR provider, he has completed management training for labor management, employee discipline and termination, sexual harassment, violence in the workplace, management communication skills, customer service skills and safety management plans and manuals. He also works with Liberty Co. and assisted with revisions to our Injury Illness Prevention Plan.

Oscar also keeps up with all the Federal and State motor carrier laws and changes to keep the drivers updated, educated and compliant. He has been in the towing and transport business for 30 years.

C.3 P&H Enterprises, Inc. is a successful corporation which is wholly owned and operates under the dba: Anaheim Fullerton Tow by the Saehlenou Family. The company utilizes two different management styles. The mixture is a combination of consultative and persuasive management. Management is not a one size fits all, as times change with technology, equipment, employees and other variables that are out of our control business need to adapt to the changes. Keeping an open mind and listening to feedback from our employees and customers helps with the decisions and direction of the company.

C.4 On September 20, 2005, the Company upgraded the Substance Abuse and Alcohol Misuse Prevention Plan by contracting with Central Drug System of Fountain Valley, CA. Our Drug and Alcohol Policy was revised June 1, 2023. All commercial drivers were also entered into a FTA (Federal Transit Authority) program. As a sub- contractor for OCTA, we were required to be under the testing requirements of OCTA transit drivers. Not only are we abiding by Federal Motor Carrier standards, but by Federal Transit Authority as well. There are pre-employment drug testing requirements for all new hires and all drivers are enrolled in random drug and alcohol testing pools. We also perform a federal background inquiry per DOT/FMCSA requirements from previous employers going back 3 years. Under Federal DOT/FMCSA, all carriers are to implement a query plan by January 6, 2020.

The Clearinghouse is a secure online database that will give employers, the Federal Motor Carrier Safety Administration (FMCSA), State Driver Licensing Agencies (SDLAs), and State law enforcement personnel real-time information about commercial driver’s license (CDL) and commercial learner’s permit (CLP) holders’ drug and alcohol program violations. The Clearinghouse will contain records of violations of drug and alcohol prohibitions in 49 CFR Part 382, Subpart B, including positive drug or alcohol test results and test refusals. When a driver completes the return-to-duty (RTD) process and follow-up testing plan, this information will also be recorded in the Clearinghouse. A drug free workplace policy is in effect. Refer to Exhibit #5: Drug policy information.

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PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

C.5 This multi-million dollar company has been in business for over 65 years and is held under the Saehlenou Family Trust. P&H Enterprises, Inc. is the sole legal owner of the property and all equipment including vehicles. We bank at Banc of California, formerly Pacific Western Bank located at, 2400 E Katella, Suite 125, Anaheim, CA 92806. Cindi Misak is the branch Vice President and may be contacted for reference (714) 845-4227. Our Dun and Bradstreet number is 829395193. Company Accountant is Mr. Kenneth Blake, CPA, EA, CTC., 440 S. Brea Blvd., Suite B, Brea, CA, 92821, Phone: (714) 529-1040. The Company is financially sound. There is no known condition that would impede our ability to complete the agreement. Refer to Exhibit #6

C.6 Since 2007, the company has purchased more than $5 million in new equipment.

Most of the equipment had been purchased outright up to that point. After 2007 we began financing equipment with TCF Equipment Finance. In the past 3 years, the company has financed over $1.5 million in equipment, with more equipment on order. We had been working with TCF Equipment Financing dating back to 2002 and had a long-standing relationship up until 2021 when the lender was acquired by Huntington Bank and the lender steered away from our industry. We initially started working with Mr. Peter Thorpe at TCF Equipment Finance dating back to 2002. Pete retired in 2019, and Ryan Whitehead became our new rep with TCF, along with Jeffry Vint, Vice President Sales Manager at TCF Capital Solutions. Ryan Whitehead left Huntington to work for AP Equipment Financing after the acquisition and a few years later we found out that Pete Thorpe came back as the Vice President of Verdant Commercial Capital so having a history with both has its advantages of having lenders compete for our business. We’ve had a personal relationship with Pete going back 35 years in the industry.

Our process of financing equipment is quite simple. Any equipment financed under $250K just requires us to submit a signed bill of sale from the dealer and instantly approved. Loans in excess of $250K just require updated financials.

We also work with Cameron Jones at Ashwill Associates. Cameron has assisted us in securing our last few locations and understands our needs and our industry requirements. Personal and staffing can obtained as needed, most come from referrals from within our company.

C.7 Included are three letters, one from Pete Thorpe at Verdant Commercial Capital, one from Ryan Whitehead at AP Equipment Financing and one from Cameron Jones at Ashwill Associates, in case they need to be reached for questions or inquiries regarding our ability to secure funding or commercial property. Refer to Exhibit #7

C.8 The Company has an on-going replacement policy for vehicles and equipment and abide under C.A.R.B. (California Air Resources Board) truck replacement 373

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

regulations. Our fleet is reported under California’s Clean Truck Check and TRUCS, a C.A.R.B. reporting website and elected the phase-in truck replacement option.

We are in good standing and compliant. Since 2007, the company has cycled through and retired or sold 26 units. The company has invested more than $5 million in equipment and will continue to cycle through to meet regulatory compliance. We currently have 15 power units and 3 trailers. We’re also in the market for a class C heavy wrecker and tractor and replacing our one tine wrecker.

The average truck tenure of a light duty truck is 5 years and medium-heavy is 10 years. Our fleet consists of primarily Peterbilt trucks which is considered the marquee truck manufacturer in the medium and heavy-duty truck market. They are known for higher quality, durability, performance and best resell value. Our replacement policy is in line with California Air Resources Board Compliance Regulation and have complied since the program was implemented. The fleet is and will continue to comply with C.A.R.B.-A.Q.M.D. requirements for diesel engine vehicles.

C.9 Records of each Law Enforcement Agency under Contract/Agreement, are separated. Files will be maintained for the City of Placentia by computer and backed up hard copies in filing cabinets and locked up in a fire proof safe. Any request made by the City of Placentia for towed/stored vehicles and or lien sale information will be available immediately during normal business hours.

We utilize Towbook dispatching and inventory software which is the most trusted towing software available and the leader for cloud-based towing software. Capable of real-time date access, streamlined dispatching, manage vehicle inventory, GPS integration and revenue and income reports for any specific period of time and/or per account. We can easily manage our Dispatching, Invoicing, Vehicle Inventory/Impounds, Liens, Auctions and more, all through our use web based system.

In after-hours emergency cases, the request shall be completed through the company’s on-site dispatcher at 714-533-4575. Refer to Exhibit #8: Samples of towing, storage, reports and lien sale documents.

C.10 Refer to Exhibit #9: Certificates of Liability Insurance and Workers Compensation Insurance for the City of Placentia.

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PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

D. Successful Completion of Similar Service Arrangements

D.1 Rotation Towing and Storage Contracts / Agreements are current with the City of Fullerton since the late 1950s. We were on rotation with CHP since the early 1960’s, until our last service agreement in June 2016. We remain on rotation since 2021 with the California Highway Patrol after a five year break. We have been providing similar services to Cal-State Fullerton Police since the late 1980s. We also have an agreement with the City of Buena Park that started in January 2023 but started providing services as an emergency contractor due to their service providers closing in February 2022. Prior to that we had already been providing heavy duty tow services for the city on an on-call basis. Our current agreement with Placentia started in 2009. We also provide towing and storage services to the cities of Brea, La Habra, Orange, Santa Ana on an as needed basis. In addition, we provide services to OCATT, DEA, IRS, California State Parks, Railroad Police and Bureau of Land Management upon request. We also provide services to all surrounding cities and agencies by request.

D.2 We provide towing services, salvage and recovery services and storage services that include, but are not limited to towing of vehicles involved in collisions or disabled for other causes; removal of vehicles that impede the flow of traffic; impounding of vehicles for evidence; removal and storage of vehicles abandoned in public places or on private property; and for any other reason within the jurisdiction of the city and law enforcement agencies. We also provide towing and storage services to the cities of Brea, La Habra, Orange, and Santa Ana on an as needed basis. In addition, we provide services to OCATT, DEA, IRS, California State Parks, BNSF Police, and Bureau of Land Management upon request. We currently have or completed similar contracts with the same scope of work:

City of Anaheim, Anaheim Police Department, services started in the early 60’s until December 2023. The tow officer for the Anaheim Police Department is Sgt. Ryan Blackburn, (714) 765-1834.

City of Buena Park, Buena Park Police Department, services started in February 2022, on an emergency contract. Our tow officer is Sgt. Connor Lee, (714) 562-3943.

City of Fullerton, Fullerton Police Department, services started in the late 50’s. The tow officer is Cpl. Austin Grogan, (714) 738-6811. You can also speak with Sgt.

Jeffrey Beaty (714) 738-2984.

City of Placentia, Placentia Police Department, services started in 2009. The tow officer for the Placentia Police Department is Sgt. Frank Garza, (714) 676-8556.

Cal State Fullerton Police Department, services started in the late 80’s. The tow officer for Cal State Fullerton PD is Lt. Robert Mullaney (657) 278-3144. 375

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

California Highway Patrol, Westminster (670 area), services started in the late 60’s till 2016. We removed ourselves from the CHP TSA program for 5 years, the re- enrolled in 2021. Our tow officer is Ofc. Patrick Goddard, (714) 892-4426.

D.3 In the past 2 years we’ve received 2 violation complaints with the City of Fullerton.

The first violation occurred August 30, 2023 for delayed response time of more than 20 minutes on a request to tow a vehicle out of a parking structure. Our driver arrived on scene 20 minutes past the allotted time, total of 40 minutes with a truck to enter the parking structure.

Our second violation occurred May 5th, 2024. The violation was pertaining to violating Fullerton’s Tow Guidelines and Requirements, section tow truck drivers assigned to respond shall be courteous to all persons contacted at any time during call for services. While our driver was sweeping and cleaning up the scene of an accident our driver began verbally engaging and screaming profanities at a motorist who he said almost hit him. Regardless, the matter should have been reported to the officers on scene.

We have not received violations from other cities or agencies we contract with. All equipment violations and inspection citations are included in our FMSCA report attached to Section E.2 of this RFP.

D.4 The Company has never been suspended from a towing and storage Contract / Agreement by any agency for any reason. In December of 2023, the City of Anaheim ended our towing agreement due to the City of Anaheim not granting us our Conditional Use Permit after we relocated. We were in almost a 2-year process of trying to obtain it.

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PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

E. Safety Record

E.1 Safety training is a priority at the company. All tow drivers are certified through the California Tow Truck Association (CTTA) and Emergency Road Service Coalition of America (ERSCA). All our operators have also all completed a Federal Highway Administration course, Traffic Incident Management (TIMs Training). Operator training courses consist of Essentials of Standard Duty Towing & Recovery (16 Hour courses), Essentials of Heavy Duty Towing & Recovery (24 Hour Course), Advanced Winch & Rigging Safety for Heavy Duty (16 Hour Course), and Hybrid/Electric Vehicle Operations (8 Hour Course). We follow all rules and regulation set forth through the Tow Service Agreement (TSA) and local law enforcement agency requirements, including Live-Scan background through D.O.J./F.B.I. and ongoing updates conducted in-house, such as cargo securement, air-brake inspections and adjustments, hazmat training. We also utilize tow specific material provided by tow publications such as Tow Times and American Towman. Topics are industry specific and we utilize them as part of our training and monthly safety meetings. All training is in compliance with all Federal, State and Local rules and regulations.

All trucks are GPS equipped with vehicle telematics and to the second real-time visibility tracking. All trucks have in-can A/I dual facing cameras to monitor driving events and passenger safety. The cameras have safety features that include distracted driving, tailgating, rolling stops, harsh driving, no seatbelt alerts, helping drivers practice safe driving habits. We have also mounted auxiliary rear view cameras to view the rear of the trucks for ensuring the safety of the vehicles as well as monitoring wrecker operations. We do have live view options to view any camera in real time. Our truck cameras also take snapshots of hot functions as well as video segments of any bad habits or unsafe driving practices. Our drivers scan themselves into the truck they are driving, and the cameras monitor the driver’s behavioral events as well as keeping an overall score of each driver. The top three drivers are rewarded monthly. Exhibit #10: Training Tools

E.2 In the past 3 years, the company has had two trucks placed out of service for mechanical violations. During DOT inspections in 2023, one truck was placed out of service for a brake hose chafing, and in 2024 a small crack was found on the drive shaft yoke. Both violations were repaired onsite by our mobile fleet service vendor.

Other DOT inspections have produced minor violations, (defective light, fire extinguisher mount, safety triangles). Since May 19, 1994 P&H Enterprises Inc. dba:

Anaheim Fullerton Towing has been awarded Certificate of Achievement by the California Highway Patrol for six (6) Consecutive Satisfactory Ratings and four (4) Administrative Reviews for motor carrier safety and compliance through the Biennial Inspection of Terminals (BIT) program. The most recent BIT terminal inspection was January 14, 2021. Any and all violations from inspections have all been minimal and immediately corrected. Our fleet is maintained by LA Truck and 377

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

Trailer Repair, an outside vendor that performs 90-day BIT and annual inspections, as well as PM services and truck and trailer repairs. We also utilize P&M Diesel for any major repairs. The warranty repairs are carried out through the truck dealers or wrecker manufacturer dealers. Our California Air Resources Board emissions testing is performed by Diesel Exhaust & Emissions out of Sante Fe Springs, CA.

They have been keeping our fleet in compliance since CARB enacted the clean air requirements.

Anaheim Fullerton Towing will remain in compliance with all motor carrier regulations, tow equipment requirements and standards. The Company has never been suspended from a towing and storage Contract / Agreement by any agency for any reason. Refer to Exhibit #11: FMCSA Safety Measure System.

F. Rates for Service

F.1 The Company is approved to operate on rotation with the Buena Park Police Department, Fullerton Police Department, California Highway Patrol, Cal-State Fullerton Police Department and Placentia Police Department. We provide services on an as needed basis for the CHP Santa Ana and Santa Fe Springs areas. Refer to Exhibit #12: Copy of municipality rates and CHP approved area tow rates attached.

G. Additional Information

G.1 At the scene or the drop off point, the driver collects the fee in cash or sends the customer a payment link via text message or email so that the customer can pay by credit or with debit card. At the tow yard, fees are collected via credit card, debit card, Apple Pay, Google Pay, Insurance salvage checks or cash when the owner or agent picks up the vehicle. Abandoned vehicles are sold at public auction and all fees are applied towards the balance due. We also try to work with vehicles that cannot afford to pick up their vehicles and want to turn in their titles. Any vehicle not sold at auction will be taken to the salvage yard for scrap metal’ The proceeds collected are then applied to the fees owed. The balance of non-payment is turned over to the company’s collection agency, AAA Credit Service Collection Agency, 520 N. Brookhurst Suite # 204, Anaheim, CA 92801 (714) 956 – 1100.

G.2 Storage Fees Policy and Application complies with the rules and regulations stated in the storing agency’s Contract / Agreement and/or the CA Vehicle Code. Storage fees are applied to all vehicles that are impounded or stored. The initial 24 hours is charged as one (1) day, after the initial 24 hours storage is tabulated per calendar day. The exception is vehicles stored under evidence. Our system will have the vehicle stored at the daily rate for inside or outside storage, but the fees are 378

PROPOSAL FORMAT AND CONTENT RFP FEB 27, 2025

adjusted once the vehicle is removed from evidence or taken off of the investigation hold, following the waiting period the vehicle storage rates will commence.

G.3 The Company can handle any situation as outlined in the Agreement for Towing Services and includes towing large numbers of vehicles in a short period of time. All assigned drivers on this agreement have experience in working with law enforcement agencies in removing multiple vehicles such as, from DUI checkpoints, no parking construction zones and illegally parked or traffic hazards being removed through a law enforcement agency. When requested, we are able dispatch the following: one (1 vehicle) wheel lift, six (2 vehicle) car carriers and one (3 vehicle) car carrier to remove 16 vehicles at a time. The first wave of vehicles should be completed within 75 minutes, the drivers go back for another batch of cars we should be able to effectively move 32 vehicles within a 2 hour time-frame.

We also have medium and heavy-duty trucks, as well as tractor trailer flatbeds to move, buses, limousines, trucks and machinery of any size, either by a tow truck or by transporting on a trailer. Under normal conditions, the average completion time is in under one hour.

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Manage Pool (Mass)
Page Generated: 5/21/2025 2:27:30 PM in 0.056 secs.

Active and Covered Employee List - All Pools
Options:Back To Active and Covered Pool Summary
Active
Employee
List:

P & H Enterprises Inc dba: Anaheim Fullerton Towing
CTW - CDS Tow Pool (CDS) Pool
Group By: Cost Center, Department, Location, Reporting Location, Job Title Employee ID Name Job Title
C3561842 Childs, Thomas Light Duty Tow Operator
C4886269 Correa, Christopher Light Duty Tow Operator
D6220577 Espinoza, Candelario Light Duty Tow Operator
B5436202 Gomez, Pablo Light Duty Tow Operator
Y3155438 Green Jr, Monte Light Duty Tow Operator
F1814225 Johnson, Deonte Light Duty Tow Operator
C6579733 Mora, Admundo Light Duty Tow Operator
C4171114 Olthof, Dirk Light Duty Tow Operator
D4686954 Ramirez, Ambrocio Light Duty Tow Operator
D8422164 Varona, Abel Light Duty Tow Operator
V8102718 Wolgamott, Carl Light Duty Tow Operator
Employee Count: 11

P & H Enterprises Inc dba: Anaheim Fullerton Towing
FT1 - Federal Transit Administration Pool
Group By: Cost Center, Department, Location, Reporting Location, Job Title Employee ID Name Job Title
B7916277 Acevedo, Victor Heavy Duty Tow Operator
A1882211 Chavira, Oscar Heavy Duty Tow Operator
4225892 Espinoza, Miguel Heavy Duty Tow Operator
F5367333 Estrada, Nathan Heavy Duty Tow Operator
E3873564 Ferdowsian, Mehrdad Heavy Duty Tow Operator
U3020022 Knott, John Heavy Duty Tow Operator
A5027246 Levin, Lyle Heavy Duty Tow Operator
E3419910 Loza, Christopher Heavy Duty Tow Operator
A1735411 Stanton, Roger Heavy Duty Tow Operator
Employee Count: 9
Terms Of Use
© Copyright 1995-2025, DISA Tustin, All rights reserved. 433

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P & H ENTERPRISES, INC.
dba: Anaheim Fullerton Towing
Drug and Alcohol Policy
_______________________________________________ __________________ Signature of applicant/employee Date

_______________________________________________ __________________ Signature of witness Date Drug Free Workplace Policy
Drug Free Workplace – It is the purpose of this policy to articulate the position of Anaheim Fullerton Towing with respect to the use of drugs or alcohol by company employees while on company time, in vehicles owned, leased or rented by the company, on company property or in company facilities. It is the policy of Anaheim Fullerton Towing to maintain a safe, healthful, lawful and productive workplace. The owners and principals of this company are committed to discouraging alcohol and/or drug abuse, and to achieving a work force free from the influence of drugs and alcohol.

It is the intent of this policy to defer the misuse or abuse of legal or illegal substances which create a threat to the safety and health of any employee, customer or member of the public. We are concerned with those situations where the use of alcohol and/or drugs interfere with any employee or affects the safety of the public.

All driver and/or dispatch applicants are subject to pre-employment drug testing prior to hire. In the case of a job offer, an employer cannot force you to take a drug test. However, refusing to take the test may result in a rescinded offer of employment.

Anaheim Fullerton Towing also has a “drug-free” policy and requires all employees to submit to Random drug testing:

Employees may be selected at random for drug testing at any time. These tests are unannounced and unexpected by employees. Reasonable suspicion testing: Also known as for cause drug testing, is performed when supervisors have evidence or reasonable cause to suspect an employee of drug use. Evidence is based upon direct observation, either by a supervisor or another employee. Post-Accident Drug Test: Any employee involved in an on-the-job accident or injury may be tested for drug and/or alcohol use. These accidents can include driver negligence, a workplace injury with medical treatment on or away from the scene, disabling damage, or car removal.

The use, possession or sale of illegal drugs is unlawful, dangerous and prohibited. The use of alcohol in the workplace or prior to coming to work, so that the employee’s performance is impaired is prohibited. The abuse of all drugs, including being impaired due to alcohol consumption, by any employee will not be tolerated. Drug and alcohol impairment can negatively affect health, safety, security, productivity, company liability and consumer confidence and trust.

Violation of this policy may be grounds for disciplinary action up to and including immediate termination from employment with Anaheim Fullerton Towing. If an employee fails a random drug and/or alcohol test or refuses to test, immediate termination may be enforced.

Employees who experience drug and/or alcohol problems are encouraged to seek assistance through their insurance provider. It is the responsibility of each employee to seek assistance before alcohol and/or drug problems lead to work- related performance problems. All testing is to be completed by certified collectors and laboratories. Your program administrators are Mark Saehlenou and Oscar Chavira. Please direct all questions to either one of them.

Policy Acknowledgement: I, _____________________________________ acknowledge that I have read the company policy and I fully understand that violation of this policy will be grounds for disciplinary actions up to and including termination.
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Anaheim Fullerton TOWING
700 E. Walnut Ave.

Fullerton, CA 92831
714-533-4575 / Fax: 714-776-5418

ANNUAL CONTROLED SUBSTANCES AND ALCOHOL USE NOTIFICATION

As a Regulated Commercial Vehicle Driver carrying a class “A or B” license you are reminded of the following mandatory requirements under both California and Federal Rules and Regulations.

Section 34501.16 (a) CVC: You are prohibited against driving a commercial motor vehicle with over 0.04 percent or more, by weight, alcohol in your blood. You will be placed out of service for 24 hours if your blood-alcohol concentration is tested to be 0.01 percent or more, by weight.

49 CFR 382.205: You shall not use alcohol while performing on duty safety-sensitive functions.

49 CFR 382.207: You shall not perform any on duty safety-sensitive function within four hours after using alcohol.

____________________________________ __________________ Name Date

____________________________________ __________________ Signature Last 4 of SS#

____________________________________ ___________________ Witness Date

445

Anaheim Fullerton TOWING
700 E. Walnut Ave.

Fullerton, CA 92831
714-533-4575 / Fax: 714-776-5418

ANNUAL COMPANY POLICY ON CONTROLED SUBSTANCES AND

ALCOHOL USE NOTIFICATION FOR NON-REGULATED DRIVERS

As a Non-Regulated Commercial Vehicle Driver, carrying a class “C” License, you are reminded of the following mandatory requirements under both Federal Rules (when out-of-state) and Regulations and Company Policy.

49 CFR 382.205: You shall not use alcohol while performing on duty safety-sensitive functions.

49 CFR 382.207: You shall not perform any on duty safety-sensitive function within four hours after using alcohol.

Anaheim Fullerton Tow Co.: You are prohibited against driving a company motor vehicle with over 0.04 percent or more, by weight, alcohol in your blood. You will be placed out of service for 24 hours if your blood-alcohol concentration is tested to be 0.01 percent or more, by weight.

____________________________________ __________________ Name Date

____________________________________ __________________ Signature Last 4 of SS#

____________________________________ ___________________ Witness Date

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April 30, 2025
P&H Enterprises dba
Anaheim Fullerton Towing
Letter of Reference
To Whom It May Concern:

P& H Enterprises dba Anaheim Fullerton Towing has been a customer of Banc of California (formerly Pacific Western Bank) for over 22 years. Since the inception, the customer has maintained all accounts in good standing as agreed and has always been very professional and easy to work with. I personally find the client to be very responsive and professional when working on any requests or inquiries that I may have. I would highly recommend them to anyone looking to form a working relationship with this client.

Should you require any further clarification or have additional questions, please feel free to contact me directly by telephone at 714-845-4227 or by email at [email protected].

Sincerely,
Cindi Misak
Vice President / Relationship Manager
CAM
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To: Whom it May Concern
Re: P&H Enterprises DBA Anaheim Fullerton Towing
Hello—
P & H Enterprises has been a customer in good standing with AP Equipment Financing since 2023. They are very easy to work with and are always responsive to anything we may need when requesting financing.

They have been a personal customer of mine with my former bank and was very excited to move them with me to my new finance company.

They are a joy to work with.

Please let me know if you have any additional questions.

Thank you,

Ryan Whitehead
Vice President Business Development- Towing
Cell: 952-607-5570
360 W Bond Street, Suite 340 Bend, OR 97702
[email protected] | www.apfinancing.com

454

17551 Gillette Ave | Irvine, CA 92614
CA Broker Dre Lic# 01840569
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Call Details
Impound Total $645.00 as of 5/21/2025
Balance Due $0.00 as of 5/21/2025
Storage Lot Anaheim Fullerton Towing - Fullerton
Date Released Monday, March 10, 2025 4:00 PM
Released to YUSIN JANETH PEREZ GARZA
206 1/2 S MAIN ST
PLACENTIA CA 92870
Phone: (657) 373-9118
License Number: D7220065
Birth Date: 7/28/1988
License ExpiraƟon Date: 7/28/2027
Date Impounded Friday, March 7, 2025 12:24 PM (4 days)
Towed From Backs Ln & Alta St PlacenƟa, CA 92870
Driver Admundo #8
Reason for Impound | 22651(l) ConstrucƟon, Cleaning,
Account
(PoliceDepartment)
PlacenƟa Police Department
(714) 993-8164
Call Number 47601
Stock Number 22336955
Lien Start Date 3/10/2025 12:00 AM
Short Lien Yes
Vehicle Details
Vehicle Info
Vehicle DescripƟon 2010 Toyota Prius (White)
Plate #6LBW019 CA
VIN JTDKN3DUXA0100018
Drive Type FWD
Have Keys No
460

Drivable Unknown
Contact Dispatch (714) 993-8251 (714) 993-8164
Contact Laura Dayana Avila Carrillo (657) 438-6055
25660 RIVERBEND DR
YORBA LINDA CA 92886
Charges
Item QuanƟty Price Line Total
Impounds/Storage: Daily Impound Rate 4 $75.00 $300.00
Tow/Hook Fee 1 $275.00 $275.00
Lien Fee (Short) 1 $70.00 $70.00
Grand Total $645.00
Payments
Type Amount Reference Number Date
Square $645.00 775TPsDmaly20Q4ssR0J0sE9hLAZY 3/10/2025 Refund Photographs
Click on the desired photo to view a larger copy of it. 461

462

Files
Scan2025-03-10_104432.pdf 3/10/2025 
Scan2025-03-10_110852.pdf 3/10/2025 
Scan2025-03-10_160311.pdf 3/10/2025 
Impound History
Impound History Date Performed By
Impound details entered into Towbook. 3/7/2025 3:36:08 PM Pablo #4 Impound details modified. 3/7/2025 3:37:10 PM Pablo #4
Added Police Hold to vehicle. 3/7/2025 3:37:10 PM Pablo #4 Impound details modified. 3/7/2025 3:38:42 PM Pablo #4
463

Impound History Date Performed By
Impound details modified. 3/10/2025 8:48:21 AM Rod
Impound details modified. 3/10/2025 10:57:09 AM Lien Sales Impound details modified. 3/10/2025 3:59:57 PM Pablo #4
Police Hold released from vehicle. 3/10/2025 3:59:57 PM Pablo #4 Impound details modified. 3/10/2025 4:01:41 PM Pablo #4
Vehicle released from impound. 3/10/2025 4:01:41 PM Pablo #4 464

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https://app.towbook.com/Impounds/ 05/21/2025 4:20 pmCall # Account Vehicle Plate VIN Call ReasonImpoundDateDaysHeldInv. Items Towed From£Case#Lien StartDateLienClearDateShortLienLongLien£47352PlacentiaPoliceDepartment2017ChevroletSpark BlackMF288X KL8CD6SA4HC75966622651(o) RegistrationExpires Ov2/25/20252:48 PM86Unloaded/EnrouteMileage5.8$0.00 $0.00Deadhead Mileage 2 $0.00 $0.00Loaded/HookedMileage4.1$0.00 $0.00Impounds/Storage:Daily Impound Rate42 $75.00 $3,150.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.001201 CypressPoint Dr,Placentia, CA92870, USA(1201 CypressPoint Drive)25-006523/3/202512:00 AM4/7/202512:00 AMyes47414PlacentiaPoliceDepartment1992ChevroletC/K 1500Series Blue8Z49407 2GCEC19K9N119365522651(o) RegistrationExpires Ov2/27/20255:22 PM84Unloaded/EnrouteMileage7.6$0.00 $0.00Impounds/Storage:Daily Impound Rate40 $75.00 $3,000.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.001837 FeatherAve, Placentia,CA 92870,USA (1837FeatherAvenue)3/3/202512:00 AM4/7/202512:00 AMyes47445PlacentiaPoliceDepartment2008 HondaCivic Gold6CTK890 1HGFA16588L08205422655.5 Impound forInvestigation - Vehicleused in Committing aPublic Offense2/28/20257:12 PM83Unloaded/EnrouteMileage6.2$0.00 $0.00Loaded/HookedMileage3.3$0.00 $0.00Impounds/Storage:Daily Impound Rate83 $75.00 $6,225.00Tow/Hook Fee 1 $275.00$275.00801 BradfordAve, Placentia,CA 92870,USA (801 NBradford Ave)25-0069847448PlacentiaPoliceDepartment2012ChevroletCruze White6YOF889 1G1PC5SH8C726451414602.6(a)Unlicensed/Suspended2/28/202510:59 PM83Unloaded/EnrouteMileage8.9$0.00 $0.00Impounds/Storage:Daily Impound Rate39 $75.00 $2,925.00Tow/Hook Fee 1 $275.00$275.00Loaded/HookedMileage7.9$0.00 $0.00Lien Fee (Short) 1 $70.00 $70.00N LakeviewAve- Ford Ln,Yorba Linda25-007013/3/202512:00 AM4/7/202512:00 AMyes47449PlacentiaPoliceDepartment2009 BMWX3 GrayCF17S06 WBXPC93479WJ2992514602.6(a)Unlicensed/Suspended3/1/20251:07 AM82Unloaded/EnrouteMileage6.6$0.00 $0.00Loaded/HookedMileage3.6$0.00 $0.00Impounds/Storage:Daily Impound Rate82 $75.00 $6,150.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.00Yorba LindaBlvd &Sapphire Rd,Fullerton, CA92831, USA25-007033/8/202512:00 AM4/14/2025 yes47453PlacentiaPoliceDepartment2014 NissanSentraWhiteDE20S69 3N1AB7AP0EL65729714602.6(a)Unlicensed/Suspended3/1/20254:07 AM82Unloaded/EnrouteMileage5.6$0.00 $0.00Loaded/HookedMileage2.3$0.00 $0.00Impounds/Storage:Daily Impound Rate82 $75.00 $6,150.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.00135 S MelroseSt, Placentia,CA 92870,USA25-007063/8/202512:00 AM4/14/2025 yes482

Call # Account Vehicle Plate VIN Call ReasonImpoundDateDaysHeldInv. Items Towed From£Case#Lien StartDateLienClearDateShortLienLongLien£47469PlacentiaPoliceDepartment2005 ToyotaMatrixWhite8TBG426 2T1KR32E15C45139422651(h) DriverArrested3/2/20252:47 AM81Unloaded/EnrouteMileage8.9$0.00 $0.00Loaded/HookedMileage5.4$0.00 $0.00Impounds/Storage:Daily Impound Rate81 $75.00 $6,075.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.00MELROSEAND SANTAFE,PLACENTIA,CA25-007153/8/202512:00 AM4/14/2025 yes47484PlacentiaPoliceDepartment2004 ToyotaCorolla Gray5EYJ747 1NXBR32E04Z24681122651(h) DriverArrested3/3/20259:18 AM80Unloaded/EnrouteMileage2.9$0.00 $0.00Loaded/HookedMileage1.8$0.00 $0.00Impounds/Storage:Daily Impound Rate80 $75.00 $6,000.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.00900 CypressAve, Placentia,CA 92870,USA (900CypressAvenue)25-007253/8/202512:00 AM4/14/2025 yes47576PlacentiaPoliceDepartment2013HyundaiSONATAHybridWhite7BTJ032 KMHEC4A49DA08991122651(o) RegistrationExpires Ov3/6/20251:57 PM77Unloaded/EnrouteMileage2.5 $0.00 $0.00Impounds/Storage:Daily ImpoundRate77 $75.00 $5,775.00Tow/Hook Fee 1.45$275.00$398.75Loaded/HookedMileage1.3 $0.00 $0.00Lien Fee (Short) 1 $70.00 $70.00900 SPlacentia AvePlacentia, CA9287025-007653/8/202512:00 AM4/14/2025 yes47596PlacentiaPoliceDepartment1999 NissanFrontierSilver02313G3 1N6DD21S5XC30499622651(o) RegistrationExpires Ov3/7/20259:50 AM76Unloaded/EnrouteMileage4.9$0.00 $0.00Loaded/HookedMileage2.4$0.00 $0.00Impounds/Storage:Daily Impound Rate76 $75.00 $5,700.00Tow/Hook Fee 1 $275.00$275.00Lien Fee (Short) 1 $70.00 $70.00W Santa FeAve & SWalnut AvePlacentia, CA9287025-007783/10/202512:00 AM4/14/2025 yes47597PlacentiaPoliceDepartment2008 InfinitiG35 Black8NQD672 JNKBV61E88M22445122651(o) RegistrationExpires Ov3/7/202510:36 AM76Unloaded/EnrouteMileage5.1$0.00 $0.00Impounds/Storage:Daily Impound Rate76 $75.00 $5,700.00Tow/Hook Fee 1 $275.00$275.00Loaded/HookedMileage2.5$0.00 $0.00Lien Fee (Short) 1 $70.00 $70.00E Center St &Alta StPlacentia, CA9287025-007803/10/202512:00 AM4/14/2025 yes47616 PlacentiaPoliceDepartment2015 KiaOptimaWhite7MBY397 5XXGR4A66FG459653 14602.6(a)Unlicensed/Suspended3/8/20251:27 AM75Unloaded/EnrouteMileage5.4 $0.00 $0.00Impounds/Storage:Daily ImpoundRate75 $75.00 $5,625.00Tow/Hook Fee 1.28$275.00$352.002600 CollegePl, Fullerton,CA 92831,USA25-007913/12/202512:00 AM4/14/202512:00 AMyes483

Report SummaryCompleted calls (in period) 41Average calls per day 2.7Average invoice (from period) $466.90Unpaid calls (from period) 18Total Invoice (for period) $19,142.75Total Impound Invoices $18,867.75Balance due (calls in period) $5,928.50Pmts rec'd (calls in period) $13,214.25Pmts (calls outside period) $10,913.25Check Income $2,679.25Uncollectable Bad Debt Income $1,475.00Cash Income $6,175.00Square Income $13,798.25Total Payments (this period) $24,127.50Income by Payment TypeIncome by AccountDate Range2/1/2025to2/15/2025Account Driver Truck Dispatcher Payment Status Report IncludesUpdateCall # Reason/Type Date Account/Contact Driver Dispatcher Truck Impound Total Payments Balance43911 22651(k) 72 hr ViolaƟon/ Local 10/16/2024 PlacenƟa Police Department Carl #5 Victor #19 153 Released $2,100.0046148 22651(i) Parking ViolaƟons on F 1/8/2025 PlacenƟa Police Department Nathan #11 Victor #19 470 Released $2,850.0046315 22651(h) Driver Arrested 1/15/2025 PlacenƟa Police Department John #18 Victor #19 689 Released $2,670.0046620 22651(h) Driver Arrested 1/28/2025 PlacenƟa Police Department Carlos Haely 095 Released $49.0046654 22651(o) RegistraƟon Expires Ov 1/29/2025 PlacenƟa Police Department Carl #5 Dee 153 Released $1,457.5046657 T8 NO PREF No Pref Accident 1/29/2025 PlacenƟa Police Department Miguel #21 Dee 253 Released $841.7546701 14602.6(a) Unlicensed/Suspended 1/30/2025 PlacenƟa Police Department Ambrocio #6 Haely 095 Released $945.0046727 22651(h) Driver Arrested 2/1/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Released $455.00 $455.00 $0.0046741 22651(h) Driver Arrested 2/1/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Released $1,395.00 $1,395.00 $0.0046742 T8 NO PREF No Pref Accident 2/1/2025 PlacenƟa Police Department Monte #10 Juan Z. 095 Released $583.25 $583.25 $0.0046745 22651(h) Driver Arrested 2/2/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Released $444.25 $444.25 $0.0046782 14602.6(a) Unlicensed/Suspended 2/3/2025 PlacenƟa Police Department Dirk #7 Oscar #15 872 Unreleased $345.00 $345.0046783 22651(o) RegistraƟon Expires Ov 2/3/2025 PlacenƟa Police Department Pablo #4 Oscar #15 280 Released $675.00 $675.00 $0.0046787 22651(h) Driver Arrested 2/4/2025 PlacenƟa Police Department Carlos Elvia 095 Released $350.00 $350.00 $0.0046812 22651(h) Driver Arrested 2/4/2025 PlacenƟa Police Department Carlos Elvia 095 Released $350.00 $350.00 $0.0046816 12500(a) Driving Without a License 2/5/2025 PlacenƟa Police Department Carl #5 Juan Z. 153 Released $605.00 $605.00 $0.0046831 T8 NO PREF No Pref Accident 2/5/2025 PlacenƟa Police Department Mike #13 Victor #19 534 Released $629.25 $629.25 $0.00PlacenƟa PoliceAllAllAllAllAll impounds (exclude storage onRevenueRevenue & Income 2/1/202
5 2/2/202
5 2/3/202
5 2/4/202
5 2/5/202
5 2/6/202
5 2/7/202
5 2/8/20
2 5
2/9/20
2 5
2/10/2
0 2
5 2/11/2
0 2
5 2/12/2
0 2
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Call # Reason/Type Date Account/Contact Driver Dispatcher Truck Impound Total Payments Balance46843 22651(h) Driver Arrested 2/6/2025 PlacenƟa Police Department Abel #9 Dee 253 Released $605.00 $605.00 $0.0046851 22651(h) Driver Arrested 2/6/2025 PlacenƟa Police Department Mike #13 Victor #19 534 Unreleased $345.00 $345.0046852 14602.6(a) Unlicensed/Suspended 2/6/2025 PlacenƟa Police Department Lyle #17 Victor #19 716 Released $444.25 $444.25 $0.0046878 22651(o) RegistraƟon Expires Ov 2/7/2025 PlacenƟa Police Department Carl #5 Dee 153 Unreleased $345.00 $345.0046885 22651(i) Parking ViolaƟons on F 2/7/2025 PlacenƟa Police Department Admundo #8 Victor #19 382 Unreleased $345.00 $345.0046899 T8 NO PREF No Pref Accident 2/7/2025 PlacenƟa Police Department Carlos Maddie 095 - $275.00 $270.00 $5.0046900 14602.6(a) Unlicensed/Suspended 2/7/2025 PlacenƟa Police Department Ambrocio #6 Maddie 095 Released $720.00 $720.00 $0.0046904 22651(h) Driver Arrested 2/8/2025 PlacenƟa Police Department Carlos Juan Z. 095 Released $455.00 $455.00 $0.0046907 22651(h) Driver Arrested 2/8/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Released $988.75 $988.75 $0.0046918 22651(o) RegistraƟon Expires Ov 2/8/2025 PlacenƟa Police Department Christopher #2 Maddie 280 Unreleased $345.00 $345.0046919 22651(h) Driver Arrested 2/8/2025 PlacenƟa Police Department Monte #10 Maddie 095 Released $651.25 $651.25 $0.0046930 T8 NO PREF No Pref Accident 2/10/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Unreleased $529.25 $529.2546950 22651(g) Driver Incapacitated 2/10/2025 PlacenƟa Police Department Abel #9 Victor #19 253 Released $963.25 $963.25 $0.0046979 22651(d) Blocking Driveway 2/11/2025 PlacenƟa Police Department Dirk #7 Dee 872 Unreleased $345.00 $345.0046980 14602.6(a) Unlicensed/Suspended 2/11/2025 PlacenƟa Police Department Mike #13 Victor #19 534 Unreleased $345.00 $345.0046982 22651(h) Driver Arrested 2/11/2025 PlacenƟa Police Department Carl #5 Victor #19 153 Unreleased $345.00 $345.0046988 22651.6 Speed Contest 2/11/2025 PlacenƟa Police Department Carlos Elvia 095 Released $350.00 $350.00 $0.0046993 T8 NO PREF No Pref Accident 2/12/2025 PlacenƟa Police Department Carlos Juan Z. 095 Unreleased $345.00 $345.0046994 T8 NO PREF No Pref Accident 2/12/2025 PlacenƟa Police Department Christopher #2 Juan Z. 280 Released $350.00 $350.00 $0.0047010 22651(h) Driver Arrested 2/13/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Released $350.00 $350.00 $0.0047015 22651(p) Driver Cited/ Unlicense 2/13/2025 PlacenƟa Police Department Admundo #8 Juan Z. 382 Released $425.00 $425.00 $0.0047018 22655.5(b) Vehicle is Evidence/C 2/13/2025 PlacenƟa Police Department Admundo #8 Victor #19 382 Unreleased $349.25 $349.2547025 22655.5 Impound for InvesƟgaƟon - Vehicleused in Commiƫng a Public Offense2/13/2025 PlacenƟa Police Department Admundo #8 Dee 382 Unreleased $275.00 $275.0047034 14602.6(a) Unlicensed/Suspended 2/13/2025 PlacenƟa Police Department Carlos Elvia 095 Released $350.00 $350.00 $0.0047036 22651(h) Driver Arrested 2/14/2025 PlacenƟa Police Department Monte #10 Haely 059 Unreleased $325.00 $325.0047047 T8 NO PREF No Pref Accident 2/14/2025 PlacenƟa Police Department Carl #5 Victor #19 153 Released $350.00 $350.00 $0.0047059 14602.6(a) Unlicensed/Suspended 2/14/2025 PlacenƟa Police Department Carl #5 Pablo #4 153 Released $455.00 $455.00 $0.0047069 14602.6(a) Unlicensed/Suspended 2/14/2025 PlacenƟa Police Department Carlos Maddie 095 Unreleased $325.00 $325.0047078 22651(p) Driver Cited/ Unlicense 2/15/2025 PlacenƟa Police Department Ambrocio #6 Juan Z. 095 Unreleased $345.00 $345.00485

Call # Reason/Type Date Account/Contact Driver Dispatcher Truck Impound Total Payments Balance47089 22651(h) Driver Arrested 2/15/2025 PlacenƟa Police Department Dirk #7 Rod 872 Unreleased $345.00 $345.0047090 14602.6(a) Unlicensed/Suspended 2/15/2025 PlacenƟa Police Department Christopher #2 Juan Z. 280 Unreleased $325.00 $325.00486

Reports - Dispatching AnalysisHave a suggestReport SummaryTotal Calls 41Average Calls Completed per Day 2.7Average Time To Dispatch Call 1.3 mAverage Time to Arrive 18.8 mAverage Time To Complete Call 59.7 mAverage En Route To Complete Time 53.5 mAverage invoice amount per call $1,307.99Total Invoices $53,627.75Total Payments $40,717.75Total Amount Outstanding/Due $12,910.00Call VolumeRevenueGroupDate RangetoReason Master Account Account Account Type Driver Truck Dispatcher Payment StatusTUpdateUpdateCall # Invoice # Received Dispatched Arrived Towing Completed Truck-Driver/Vehicle Reason/Status Account/Dispatcher46727 25-0201-46727 2/1 3:20 AM 3:20 AM 3:39 AM 3:51 AM 4:14 AM Ambrocio #6 095 22651(h) Driver Arrested PlacenƟa Police Departm949 E Yorba Linda Blvd, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2017 Hyundai TUCSON Completed Juan Z.46741 25-0202-46741 2/1 10:14 PM 10:15 PM 10:36 PM 10:50 PM 11:13 PM Ambrocio #6 095 22651(h) Driver Arrested PlacenƟa Police DepartmMiller St & Mira loma Ave, Anaheim, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2008 BMW 5 Series Completed Juan Z.46742 25-0202-46742 2/1 10:43 PM 10:43 PM 10:58 PM 11:14 PM 11:45 PM Monte #10 095 T8 NO PREF No PrefAccidentPlacenƟa Police DepartmOrangethorpe Ave & Richfield Rd, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2018 Chrysler PacificaHybridCompleted Juan Z.46745 25-0202-46745 2/2 2:56 AM 2:57 AM 3:11 AM 3:38 AM 4:00 AM Ambrocio #6 095 22651(h) Driver Arrested PlacenƟa Police Departm751 N PlacenƟa Ave, Fullerton, CA 92831 1600 E Orangethorpe Ave., Fullerton, CA 92831 2009 BMW 1 Series Completed Juan Z.46782 25-0203-46782 2/3 4:31 PM 4:32 PM 4:45 PM 4:52 PM 5:24 PM Dirk #7 872 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm1111 E Imperial Hwy, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2021 Toyota Camry Completed Oscar #1546783 25-0203-46783 2/3 4:51 PM 4:55 PM 5:39 PM 5:59 PM Pablo #4 280 22651(o) RegistraƟonExpires OvPlacenƟa Police Departm931 Lawrence St, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2006 Toyota Corolla Completed Oscar #1546787 25-0204-46787 2/4 1:48 AM 1:49 AM 1:59 AM 2:09 AM 2:45 AM Carlos 095 22651(h) Driver Arrested PlacenƟa Police Departm2920 Yorba Linda Blvd, Fullerton, CA 92831, USA (2920 Yorba Linda Boulevard) 1600 E Orangethorpe Ave., Fullerton, CA 92831 2003 GMC Sierra 1500 Completed ElviaAllAllAllAllAllAllAllAllNoneDispatching Analysis 2/1/202
5 2/2/202
5 2/3/202
5 2/4/202
5 2/5/202
5 2/6/202
5 2/7/202
5 2/8/202
5 2/9/202
5 2/10/20
2 5
2/11/20
2 5
2/12/20
2 5
0246487

Call # Invoice # Received Dispatched Arrived Towing Completed Truck-Driver/Vehicle Reason/Status Account/Dispatcher46812 25-0204-46812 2/4 6:44 PM 6:44 PM 7:18 PM 7:36 PM 7:46 PM Carlos 095 22651(h) Driver Arrested PlacenƟa Police Departm Orangethorpe Ave & E Chapman Ave 1600 E Orangethorpe Ave., Fullerton, CA 92831 2009 Subaru Forester Completed Elvia46816 25-0205-46816 2/5 7:49 AM 7:49 AM 8:19 AM 8:34 AM 8:54 AM Carl #5 153 12500(a) Driving Withouta LicensePlacenƟa Police Departm 1700 Cherry St, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2004 Ford Mustang Completed Juan Z.46831 25-0205-46831 2/5 4:12 PM 4:15 PM 4:32 PM 4:55 PM 5:40 PM Mike #13 534 T8 NO PREF No PrefAccidentPlacenƟa Police Departm Alta Vista St & All America Way PlacenƟa 1600 E Orangethorpe Ave., Fullerton, CA 92831 2020 Lexus NX 300 Completed Victor #1946843 25-0206-46843 2/6 8:09 AM 8:26 AM 8:42 AM 8:50 AM 9:03 AM Abel #9 253 22651(h) Driver Arrested PlacenƟa Police Departm 797 W Orangethorpe Ave PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2006 Chevrolet Silverado1500Completed Dee46851 25-0206-46851 2/6 1:03 PM 1:04 PM 1:20 PM 1:32 PM 1:56 PM Mike #13 534 22651(h) Driver Arrested PlacenƟa Police Departm 377 E Chapman Ave, PlacenƟa, CA 92870, USA (377 East Chapman Avenue) 1600 E Orangethorpe Ave., Fullerton, CA 92831 2015 Chevrolet Silverado1500Completed Victor #1946852 25-0206-46852 2/6 1:13 PM 1:14 PM 1:33 PM 1:49 PM 2:17 PM Lyle #17 716 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm 1930 N PlacenƟa Ave, Fullerton, CA 92835, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2005 Chevrolet TrailBlazer Completed Victor #1946878 25-0207-46878 2/7 9:43 AM 9:46 AM 9:55 AM 10:31 AM Carl #5 153 22651(o) RegistraƟonExpires OvPlacenƟa Police Departm 500 Porter Way PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 1999 Ford F-150 Completed Dee46885 25-0207-46885 2/7 12:11 PM 12:11 PM 12:25 PM 12:36 PM 1:07 PM Admundo #8 382 22651(i) ParkingViolaƟons on FPlacenƟa Police Departm 331 Bradford Ave, PlacenƟa, CA 92870, USA (331 North Bradford Avenue) 1600 E Orangethorpe Ave., Fullerton, CA 92831 1963 VolkswagenKarmann GHCompleted Victor #1946899 25-0207-46899 2/7 7:13 PM 7:14 PM 7:21 PM 7:36 PM 8:16 PM Carlos 095 T8 NO PREF No PrefAccidentPlacenƟa Police Departm 187 E Orangethorpe Ave, PlacenƟa, CA 92870, USA 1712 E Arbutus Ave, Anaheim, CA, 92805 1998 Toyota Tacoma Completed Maddie46900 25-0207-46900 2/7 7:59 PM 7:59 PM 8:21 PM 8:45 PM 9:13 PM Ambrocio #6 095 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm 126 Yorba Linda Blvd, PlacenƟa, CA 92870, USA (126 East Yorba LindaBoulevard)1600 E Orangethorpe Ave., Fullerton, CA 92831 2017 Jaguar XE Completed Maddie46904 25-0208-46904 2/7 11:35 PM 11:35 PM 11:50 PM 12:17 AM 12:35 AM Carlos 095 22651(h) Driver Arrested PlacenƟa Police Departm 164 Yorba Linda Blvd, PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2020 Nissan AlƟma Completed Juan Z.46907 25-0208-46907 2/8 4:12 AM 4:13 AM 4:32 AM 4:49 AM 5:15 AM Ambrocio #6 095 22651(h) Driver Arrested PlacenƟa Police Departm CUMBERLAND CIRCLE AND JEFFERSON ST, PLACENTIA, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2021 Acura ILX Completed Juan Z.488

Call # Invoice # Received Dispatched Arrived Towing Completed Truck-Driver/Vehicle Reason/Status Account/Dispatcher46918 25-0209-46918 2/8 9:03 PM 9:03 PM 9:10 PM 9:24 PM 9:47 PM Christopher #2 280 22651(o) RegistraƟonExpires OvPlacenƟa Police Departm W Santa Fe Ave- Santa Barbara St, PlacenƟa 1600 E Orangethorpe Ave., Fullerton, CA 92831 2000 Trailer Completed Maddie46919 25-0209-46919 2/8 9:16 PM 9:16 PM 9:44 PM 10:24 PM 10:49 PM Monte #10 095 22651(h) Driver Arrested PlacenƟa Police Departm 261 Backs Ln, PlacenƟa, CA 92870, USA (261 Backs Lane) 1600 E Orangethorpe Ave., Fullerton, CA 92831 2024 GMC Sierra 1500 Completed Maddie46930 25-0210-46930 2/10 2:25 AM 2:25 AM 2:58 AM 3:29 AM 4:05 AM Ambrocio #6 095 T8 NO PREF No PrefAccidentPlacenƟa Police Departm PALM AND YORBA LINDA, PLACENTIA, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2012 Chevrolet Volt Completed Juan Z.46950 25-0210-46950 2/10 3:13 PM 3:17 PM 3:41 PM 4:27 PM Abel #9 253 22651(g) DriverIncapacitatedPlacenƟa Police Departm Rose dr Alta Vista St PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2007 Nissan Murano Completed Victor #1946979 25-0211-46979 2/11 1:40 PM 1:41 PM 2:10 PM 2:22 PM 2:54 PM Dirk #7 872 22651(d) BlockingDrivewayPlacenƟa Police Departm 634 North PlacenƟa Ave PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2004 Toyota Highlander Completed Dee46980 25-0211-46980 2/11 1:57 PM 1:58 PM 2:14 PM 2:26 PM 3:06 PM Mike #13 534 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm 212 S Kraemer Blvd, PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2022 AMIGO SCOOTER Completed Victor #1946982 25-0211-46982 2/11 3:43 PM 3:43 PM 3:59 PM 4:13 PM 4:37 PM Carl #5 153 22651(h) Driver Arrested PlacenƟa Police Departm E Chapman Ave & N Kraemer Blvd PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 1998 Chevrolet C/K 2500SeriesCompleted Victor #1946988 25-0211-46988 2/11 8:59 PM 9:00 PM 9:18 PM 9:30 PM 9:59 PM Carlos 095 22651.6 Speed Contest PlacenƟa Police Departm Birch St & S Kraemer Blvd 1600 E Orangethorpe Ave., Fullerton, CA 92831 2024 BMW S 1000 RR Completed Elvia46993 25-0212-46993 2/12 5:49 AM 5:50 AM 6:01 AM 6:18 AM 6:36 AM Carlos 095 T8 NO PREF No PrefAccidentPlacenƟa Police Departm PLACENTIA AND NUTWOOD, PLACENTA, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2006 Chrysler PT Cruiser Completed Juan Z.46994 25-0212-46994 2/12 5:49 AM 5:50 AM 5:59 AM 6:15 AM 6:41 AM Christopher #2 280 T8 NO PREF No PrefAccidentPlacenƟa Police Departm PLACENTIA AND NUTWOOD, PLACENTA, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2016 Jeep GrandCherokeeCompleted Juan Z.47010 25-0213-47010 2/13 2:21 AM 2:22 AM 2:37 AM 2:55 AM 3:11 AM Ambrocio #6 095 22651(h) Driver Arrested PlacenƟa Police Departm 313 W Orangethorpe Ave, PlacenƟa, CA 92870, USA (313 West OrangethorpeAvenue)1600 E Orangethorpe Ave., Fullerton, CA 92831 2007 Chevrolet Express Completed Juan Z.47015 25-0213-47015 2/13 7:11 AM 7:12 AM 7:26 AM 7:38 AM 8:03 AM Admundo #8 382 22651(p) Driver Cited/UnlicensePlacenƟa Police Departm Orangethorpe Ave & Monroe Way, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2007 Ford F-150 Completed Juan Z.489

Call # Invoice # Received Dispatched Arrived Towing Completed Truck-Driver/Vehicle Reason/Status Account/Dispatcher47018 25-0213-47018 2/13 10:08 AM 10:08 AM 10:35 AM 10:47 AM 11:24 AM Admundo #8 382 22655.5(b) Vehicle isEvidence/CPlacenƟa Police Departm 628 N James St, Orange, CA 92869, USA (628 North James Street) 1600 E Orangethorpe Ave., Fullerton, CA 92831 2014 Toyota Prius Completed Victor #1947025 25-0213-47025 2/13 1:14 PM 1:14 PM 1:31 PM 1:46 PM 2:12 PM Admundo #8 382 22655.5 Impound forInvesƟgaƟon - Vehicleused in Commiƫng aPublic OffensePlacenƟa Police Departm Rolling Hills Dr & Monte Carlo Way Fullerton, CA 92835 1600 E Orangethorpe Ave., Fullerton, CA 92831 2002 Mercedes-Benz C-ClassCompleted Dee47034 25-0213-47034 2/13 8:30 PM 8:31 PM 8:44 PM 8:59 PM 9:17 PM Carlos 095 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm E Chapman Ave & N Commonwealth 1600 E Orangethorpe Ave., Fullerton, CA 92831 2000 Toyota Camry Completed Elvia47036 25-0214-47036 2/14 12:22 AM 12:23 AM 12:38 AM 12:50 AM 1:08 AM Monte #10 059 22651(h) Driver Arrested PlacenƟa Police Departm santa fe and melrose 1600 E Orangethorpe Ave., Fullerton, CA 92831 2018 Honda Accord Completed Haely47047 25-0214-47047 2/14 8:42 AM 8:43 AM 9:05 AM 9:12 AM 9:32 AM Carl #5 153 T8 NO PREF No PrefAccidentPlacenƟa Police Departm McCormack Ln & Bastanchury Rd, PlacenƟa, CA 92870, USA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2024 Honda Odyssey Completed Victor #1947059 25-0214-47059 2/14 3:20 PM 3:21 PM 3:32 PM 3:44 PM 3:59 PM Carl #5 153 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm 829 Sunset Dr, PlacenƟa, CA 92870, USA (829 Sunset Drive) 1600 E Orangethorpe Ave., Fullerton, CA 92831 2013 Honda Accord Completed Pablo #447069 25-0214-47069 2/14 7:23 PM 7:23 PM 7:34 PM 7:50 PM 8:08 PM Carlos 095 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm PlacenƟa Ave- La Jolla St, PlacenƟa 1600 E Orangethorpe Ave., Fullerton, CA 92831 2022 Nissan FronƟer Completed Maddie47078 25-0215-47078 2/15 12:02 AM 12:03 AM 12:20 AM 12:32 AM 12:55 AM Ambrocio #6 095 22651(p) Driver Cited/UnlicensePlacenƟa Police Departm Valencia Ave & Palm Dr, PlacenƟa, CA 1600 E Orangethorpe Ave., Fullerton, CA 92831 2011 Chrysler 200 Completed Juan Z.47089 25-0215-47089 2/15 6:34 PM 6:35 PM 7:05 PM 7:05 PM 7:34 PM Dirk #7 872 22651(h) Driver Arrested PlacenƟa Police Departm 650 Jefferson St, PlacenƟa, CA 92870 1600 E Orangethorpe Ave., Fullerton, CA 92831 2000 Toyota Tacoma Completed Rod47090 25-0216-47090 2/15 10:30 PM 10:31 PM 10:40 PM 10:49 PM 11:06 PM Christopher #2 280 14602.6(a)Unlicensed/SuspendedPlacenƟa Police Departm SOUTH 57 FREEWAY AND NUTWOOD 1600 E Orangethorpe Ave., Fullerton, CA 92831 2019 Toyota Camry Completed Juan Z.490

491

4/30/2025
The Liberty Company Insurance Brokers
Lic #0D79653
5955 De Soto Ave, Ste 250
Woodland Hills CA 91367
McCall Honaker
(888)918-3960
[email protected]
P & H Enterprises, Inc, DBA: Anaheim Fullerton Towing
PO Box 4410
Anaheim CA 92801
United Specialty Insurance Co 12537
Redwood Fire & Casualty Company 11673
Indian Harbor Insurance Co 36940
Praetorian Insurance Company 37257
Swiss Re Corporate Soultions America
CL2543068877
A
X
X
X Deductible- $5,000 BIPD
X
X ATN25510823 4/26/2025 4/26/2026
1,000,000
50,000
5,000
1,000,000
2,000,000
2,000,000
B
X
X
X
01TRM04995203 1/1/2025 1/1/2026
1,000,000
C X
SXS006331502 4/26/2025 4/26/2026
2,000,000
2,000,000
D 202001520 1/1/2025 1/1/2026
X
1,000,000
1,000,000
1,000,000
E Excess Liability DO1530053700 4/26/2025 4/26/2026 Each Occurence/ Aggregate $3,000,000 B On Hook/Cargo 01TRM04995203 1/1/2025 1/1/2026 100K/200K/500K Auto Schedule File $5,000 Ded City of Placentia, its elected and appointed officers, officials, employees and agents are named as an Additional Insureds as respects liability arising out of the operations of the named insured. General Liability primary and noncontributory and waiver of subrogation wording applies. Commercial Auto additional insured & waiver of subrogation applies. Workers Compensation waiver of subrogation wording applies.

City of Placentia
401 E. Chapman Ave.

Placentia, CA 92870
Kirk Aguilera/MHONA
Y
The ACORD name and logo are registered marks of ACORD

CERTIFICATE HOLDER
©1988-2014 ACORD CORPORATION. All rights reserved.

ACORD 25 (2014/01)

AUTHORIZED REPRESENTATIVE

CANCELLATION

DATE (MM/DD/YYYY)CERTIFICATE OF LIABILITY INSURANCE

LOCJECTPRO-POLICY
GEN'L AGGREGATE LIMIT APPLIES PER:

OCCURCLAIMS-MADE

COMMERCIAL GENERAL LIABILITY
PREMISES (Ea occurrence)
$DAMAGE TO RENTED
EACH OCCURRENCE $
MED EXP (Any one person) $
PERSONAL &ADV INJURY $
GENERAL AGGREGATE $
PRODUCTS - COMP/OP AGG $
$RETENTIONDED

CLAIMS-MADE
OCCUR
$
AGGREGATE $
EACH OCCURRENCE $

UMBRELLA LIAB

EXCESS LIAB
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required)

INSRLTR TYPE OF INSURANCE POLICY NUMBER POLICY EFF(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)LIMITS PER

STATUTE
OTH-
ER
E.L. EACH ACCIDENT
E.L. DISEASE - EA EMPLOYEE
E.L. DISEASE - POLICY LIMIT
$
$
$

ANY PROPRIETOR/PARTNER/EXECUTIVE
If yes, describe under
DESCRIPTION OF OPERATIONS below
(Mandatory in NH)
OFFICER/MEMBER EXCLUDED?

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY Y / N

AUTOMOBILE LIABILITY

ANY AUTO

ALL OWNED SCHEDULED

HIRED AUTOS NON-OWNED

AUTOS AUTOS
AUTOS

COMBINED SINGLE LIMIT
BODILY INJURY (Per person)
BODILY INJURY (Per accident)
PROPERTY DAMAGE $
$
$
$

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSD
ADDL
WVD
SUBR
N / A
$
$
(Ea accident)
(Per accident)
OTHER:

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s).

COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

INSURED
PHONE(A/C, No, Ext):

PRODUCER
ADDRESS:

E-MAIL
FAX
(A/C, No):

CONTACT
NAME:

NAIC #
INSURER A :

INSURER B :

INSURER C :

INSURER D :

INSURER E :

INSURER F :

INSURER(S) AFFORDING COVERAGE

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

INS025 (201401)492

Garage Keepers Legal Liability- #ATN25510823, 4/26/2025-4/26/2026, Comp/Collison $1,000, Deductible $1,000,000

COMMENTS/REMARKS
COPYRIGHT 2000, AMS SERVICES INC.OFREMARK
493

494

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Roger Leon StantonEssentials of Heavy Duty Towing (Level 6) 042721WEB04/30/2021CA6 - 14452r Leonnnnnnnnn SSSSSSSSSSSStttttttttttaannnnnnnnntoDuttttttttttyyyyyyyyyyyy yyyyyyyyyyTTTTTTTTTTTooooooooooowwwwwwwwwwwiiiiiiiiinnnnnnnng (Leveg(TT505

Mehrdad FerdowsianEssentials of Light Duty Towing & Recovery 012423WEB01/26/2023CA1 - 29393dad Feeerrrrrrrrrrrddddddddddddoooooooooooowwwwwwwwwssssssssity yTTTTTTTTTTToooooooooowwwwwwwwwwwiiiiiiiiinnnnnnnnnnggggggggggg & RecogTTTTTTTTTTTTTTTTTTTTT506

Lyle B. LevinHeavy Duty Level 6 020918IE Ontario02/15/2018IE6 - 14020yle B. LLLLLLLLLLLLeeeeeeeeeeeevvvvvvvvvvviiinnnnnnnnnLevvvvvvvvvvveeeeeeeeeeeellllllllll 666666666666 00000000000222222222220918IE507

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Carlos GutierrezEssentials of Light Duty Towing & Recovery - Online 1129202312/01/2023CA1 - 29645los GuuuuuuuuuutttttttttttiiiiiiiiiiieeeeeeeeeeeerrrrrrrrreeeeeeeezTowwwwwwwwwwwiiiiiiiiinnnnnnnnnggggggggggg &&&&&&&&&&& RRRRRRRRRecovergggggggggggTT509

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534

535

536

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Equipment Inspection Report
Report #3266139
Created 3/19/2025 06:41:14 AM
Anaheim Fullerton Towing 1600 E. Orangethorpe Ave., Fullerton, CA 92831 / / / (800) 772-7892 (714) 776-5418 Date:3/19/2025 06:41:14 AM
Truck:095
Driver:Carlos
Odometer:1
Underhood/Engine Compartment Reason

PASS FAIL N/A
Engine Oil Level x
Battery Fluid Level x
Radiator Fluid Level x
Windshield Washer Fluid Level x
Engine Hoses/Belts x

Exterior Reason

PASS FAIL N/A
Fresh Body Damage x
Tow Lights x
Cleanliness x
Reflectors-Front, Side, Rear x
Beacon Lights x
Flood Lights x
Exhaust x
Headlights x
Tires x
Fuel Caps x
Clearance Lights x
Turn Signal x
Tail/Brake Lights x

Safety Equipment Reason

PASS FAIL N/A
Fire Extinguisher x
Triangles x
Flashlight x
Printed 5/21/2025Created with Towbook Management Software | www.towbook.com 538

Safety Equipment Reason

PASS FAIL N/A
First Aid Kit x
Biohazard Kit x
Back-Up Alarm x
Broom/Shovel/Trash Cans x
Large Pry Bar x
Flares x
Tool Kits x
Steering Wheel Securement x

Interior/Cab Reason

PASS FAIL N/A
Windshield/Wipers x
Horn x
Gauge/Instruments x
Controls (Equipment)x
Steering x
Mirrors x
Radio (Two-Way)x
Brakes x
Transmission x
Damage/Cleanliness x

Other Reason

PASS FAIL N/A
Fuel in Approved Containers (Classes A and B)x
Air hoses/Fittings x
Permits x
Registration/Insurance x
Wood/Crossbeams x
Driver's License x
Booster Box/Jumper Cables x
Shop Rags/Paper Towels x

Printed 5/21/2025Created with Towbook Management Software | www.towbook.com 539

Notes
Exposed wire coming out of front right side of headache rack. Send picture to Oscar Signature:

Printed 5/21/2025Created with Towbook Management Software | www.towbook.com 540

541

P & H ENTERPRISES INC
DBA: ANAHEIM FULLERTON
TOWING
U.S. DOT#: 242407
Address: 700 E WALNUT AVE
FULLERTON, CA 92831
Number of Vehicles: 16
Number of Drivers: 19
Number of Inspections: 34
Safety Rating & OOS Rates
(As of 05/14/2025 updated daily from

SAFER )
Not Rated
Out of Service Rates
Type OOS % National Avg %
Vehicle 6.1 23.1
Driver 0.0 6.1
Hazmat 0.0 3.0
Licensing and Insurance
(As of 05/14/2025 updated hourly from
L&I )
Active For-Hire Authority
Type Yes/NoMC#/MX#
Property Yes MC-492769
Passenger No
Household Goods
No
Broker No
Learn About the CSA Prioritization Preview
FMCSA is proposing a new prioritization methodology to keep enforcement efforts focused on the carriers in most need of intervention. Learn more about these changes and how they will improve highway safety.

Visit the CSA Prioritization Preview
Based on a 24-month record ending April 25, 2025
BASIC Status (Public Property Carrier View)
Behavior Analysis & Safety Improvement Categories (BASICs) Select a BASIC icon above to get details, or view your Complete SMS Profile.

View CSA Prioritization Preview →
Unsafe Driving
Not Public
Crash Indicator
Hours-of-
Service
Compliance
Vehicle
Maintenance
Controlled
Substances and
Alcohol
Not Public
Hazardous
Materials
Compliance Driver Fitness
On-Road Performance
Measure: 0.00
Safety Event Group: No Safety Event Group
Investigation Results
No Acute/Critical Violations Discovered
BASIC: Unsafe Driving
542

d Nov 29 2024 Dec 27 2024 Jan 31 2025 Feb 28 2025 Mar 28 2025 Apr 25 2025 Status
BASIC Trends Version
Investigation Results
On-Road Performance
Detail
Measure
Safety Event Group
Segment
Average Power Units

VMT (VMT)
VMT Year
VMT Source
Average Power Units (APU) x
Utilization Factor (UF)
Driver Inspections with
Unsafe Driving Violations
Unsafe Driving Violations

CARRIER MEASURE OVER TIME
This graph displays a carrier’s measure based on 24 months of on-road performance. Zero indicates the best performance. To see how the measure is calculated click here . To see how the measure relates to percentile click here. Expand for more information.1

0.75 0.5

0.25 0
-0.25MEASURE NOV 29 DEC 27 JAN 31 FEB 28 MAR 28 APR 252024d2025ddd

0.00 0.00 0.00 0.00 0.00 0.00
Active Active Active Active Active Active

3.0.10 3.0.10 3.0.10 3.0.10 3.0.10 3.0.10
dddddd
dddddd

0.00 0.00 0.00 0.00 0.00 0.00
No Safety Event
Grouping
No Safety Event
Grouping
No Safety Event
Grouping
No Safety Event
Grouping
No Safety Event
Grouping
No Safety Event
Grouping
Straight Carrier Straight Carrier Straight Carrier Straight Carrier Straight Carrier Straight Carrier

16.7 16.7 16.3 16.3 16.3 16.3
381,500 381,500 381,500 381,500 381,500 381,500
2023 2023 2023 2023 2023 2023
Registration
(MCS-150)
Registration
(MCS-150)
Registration
(MCS-150)
Registration
(MCS-150)
Registration
(MCS-150)
Registration
(MCS-150)

19.1 19.1 19.1 19.1 19.1 19.1
000000
000000
543

Summary of Activities
The summary includes information on
the 5 most recent investigations and 24
months of inspections and crash
history.

Most Recent Investigation:

Total Inspections: 34
Total Inspections without
Violations used in SMS: 22
Total Inspections with
Violations used in SMS: 12
Total Crashes* : 1
Carrier Registration
Subject to General Threshold
Enforcement Cases
(Six years as of 05/14/2025 updated
monthly from FMCSA )
No penalties found
This carrier has no Unsafe Driving violations to display.

This carrier has no driver inspections with unsafe driving violations to display.

This carrier has no Unsafe Driving Acute/Critical Violations to display.

INSPECTION RESULTS
The graph below displays the number of inspections that the carrier has received for a selected period of time, with or without violations for this BASIC. Expand for more information. 1 0.8

0.5 0.3
0NUMBER OF INSPECTIONSAPR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MARddddddddd2025dd VIOLATION SUMMARY Unsafe Driving Violations: 0
INSPECTION HISTORY Driver Inspections with Unsafe Driving Violations: 0 INVESTIGATION RESULTS Unsafe Driving Acute/Critical Violations: 0 544

*Crashes listed represent a motor
carrier’s involvement in reportable
crashes, regardless of the carrier’s or
driver’s role in the crash.Continue for
details.

USE OF SMS DATA/INFORMATION
FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li- public.fmcsa.dot.gov/.
545

P & H ENTERPRISES INC
DBA: ANAHEIM FULLERTON
TOWING
U.S. DOT#: 242407
Address: 700 E WALNUT AVE
FULLERTON, CA 92831
Number of Vehicles: 16
Number of Drivers: 19
Number of Inspections: 34
Safety Rating & OOS
Rates
(As of 04/23/2025 updated daily
from SAFER )
Not Rated
Out of Service Rates
Type OOS % National Avg %
Vehicle 6.1 23.1
Driver 0.0 6.1
Hazmat 0.0 3.0
Licensing and Insurance
(As of 04/23/2025 updated hourly
from L&I )
Active For-Hire Authority
Type Yes/NoMC#/MX#
Property Yes MC-
492769
Passenger No
Household Goods
No
Broker No
Learn About the CSA Prioritization Preview
FMCSA is proposing a new prioritization methodology to keep enforcement efforts focused on the carriers in most need of intervention. Learn more about these changes and how they will improve highway safety.

Visit the CSA Prioritization Preview
Based on a 24-month record ending March 28, 2025
BASIC Status (Public Property Carrier View)
Behavior Analysis & Safety Improvement Categories (BASICs) On-Road Performance
0 Measure NOT
PUBLIC
0 Measure

1.44 Measure
0 Measure NOT
PUBLIC
0 Measure
On-Road Performance Detail
View CSA Prioritization Preview →
Unsafe Driving
Not Public
Crash Indicator
Hours-of-
Service
Compliance
Vehicle
Maintenance
Controlled
Substances
and Alcohol
Not Public
Hazardous
Materials
Compliance Driver Fitness
546

Violations Description #
Violations
# OOS
Violations
Violation Severity
Weight
BASIC
Report Vehicle Measure
Inspection Date Number State Plate Number Plate State Type Severity Weight
(SW)
Time Weight
(TiW)
Driver
Inspections with
Unsafe Driving
Violations: 0
Safety Event
Group: No Safety
Event Grouping
Avg. PU × UF:

19.1 Segment:

Straight Carrier
NOT
PUBLIC
Driver
Inspections: 34
with HOS
Compliance
Violations: 0
Safety Event
Group: 21-100
relevant driver
inspections
Vehicle
Inspections: 33
with Vehicle
Maint.

Violations: 12
Safety Event
Group: 21-100
relevant vehicle
inspections
Driver
Inspections: 34
with
Drugs/Alcohol
Violations: 0
Safety Event
Group: No
Safety Event
Grouping
NOT
PUBLIC
Driver
Inspections: 34
with Driver
Fitness
Violations: 0
Safety Event
Group: 21-100
relevant driver
inspections
Investigation Results
No Acute/Critical
Violations
Discovered N/A
No Acute/Critical
Violations
Discovered
No Acute/Critical
Violations
Discovered
No Acute/Critical
Violations
Discovered
NOT
PUBLIC
No Acute/Critical
Violations
Discovered
Select a BASIC icon above to get details, or view your Complete SMS Profile.

VIOLATION SUMMARY Violations: 16
392.9A-DFSL Driver - Failing to properly secure load. 1 0 1 Vehicle
Maint.
393.11 No or defective lighting devices or reflective material as required 30 3
Vehicle
Maint.
393.11A1-
LBL Lighting - Backup lamp missing. 1 0 6
Vehicle
Maint.
393.26 Requirements for reflectors 1 0 3
Vehicle
Maint.
393.45(b)(2) Brake hose or tubing chafing and/or kinking 1 1 4 Vehicle
Maint.
393.45(d) Brake connections with leaks or constrictions 1 0 4 Vehicle
Maint.
393.9 Inoperable Required Lamp 1 0 2
Vehicle
Maint.
396.3(a)(1)Inspection, repair and maintenance of parts and accessories 40 2
Vehicle
Maint.
396.3A1B Brakes (general) Explain: 2 0 4
Vehicle
Maint.
396.3A1DSYE Drive Shaft Yoke Ends Cracked / Loose / Broken / Missing 11 3
Vehicle
Maint.

INSPECTION HISTORY Total Inspections: 34
1/2/2025 CAUEDY000113 CA YP56972 CA TRUCK TRACTOR d 3
11/21/2024 CAND0G003676 CA 26186E2 CA STRAIGHT TRUCK d 3 547

Report Vehicle Measure
Inspection Date Number State Plate Number Plate State Type Severity Weight
(SW)
Time Weight
(TiW)
11/18/2024 CAUF54001043 CA 89899Y3 CA STRAIGHT TRUCK d 3 Vehicle Maint. Violation:d392.9A-DFSL Driver - Failing to properly secure load 1 d Vehicle Maint. Violation:d393.11A1-LBL Lighting - Backup lamp missing 6 d 5/22/2024 CAUEZH000363 CA WP70802 CA TRUCK TRACTOR d 2
5/22/2024 CAUDKE002834 CA EP17376 CA TRUCK TRACTOR d 2
5/22/2024 CAUDKE002836 CA YP56953 CA TRUCK TRACTOR d 2
5/22/2024 CAUEZH000361 CA 26186E2 CA STRAIGHT TRUCK d 2 5/22/2024 CAUEZH000362 CA YP56972 CA TRUCK TRACTOR d 2
5/22/2024 CAUHB3000884 CA 73001F2 CA STRAIGHT TRUCK d 2 Vehicle Maint. Violation:d396.3A1DSYE Drive Shaft Yoke Ends Cracked / Loose / Broken / Missing (OOS) 3 + 2 (OOS)d 5/21/2024 CAUDKE002829 CA 66518C3 CA STRAIGHT TRUCK d 2 5/21/2024 CAUEZH000357 CA 33309R3 CA STRAIGHT TRUCK d 2 5/21/2024 CAUDQU001879 CA 07931Z1 CA STRAIGHT TRUCK d 2 5/21/2024 CAUDQU001880 CA 89899Y3 CA STRAIGHT TRUCK d 2 5/21/2024 CAUDQU001883 CA 06521V3 CA TRUCK TRACTOR d 2
5/21/2024 CAUDQU001884 CA C3561842 CA STRAIGHT TRUCK d 2 6/29/2023 CAN8BG002595 CA YP56953 CA TRUCK TRACTOR d 1
6/27/2023 CAUDQU001018 CA YP56953 CA TRUCK TRACTOR d 1
6/27/2023 CAUDKE002070 CA 26186E2 CA STRAIGHT TRUCK d 1 6/26/2023 CAUDQU001005 CA 73001F2 CA STRAIGHT TRUCK d 1 6/26/2023 CAUDQU001008 CA 89210G2 CA STRAIGHT TRUCK d 1 6/26/2023 CAUDQU001010 CA 76656W2 CA STRAIGHT TRUCK d 1 6/26/2023 CAUDQU001014 CA YP56953 CA TRUCK TRACTOR d 1
Vehicle Maint. Violation:d396.3A1B Brakes (general) Explain: 4 d 5/25/2023 CAUCHD000064 CA 26186E2 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d396.3(a)(1) Inspection, repair and maintenance of parts and accessories 2 d 5/25/2023 CAUCHD000065 CA YP56972 CA TRUCK TRACTOR d 1
Vehicle Maint. Violation:d393.26 Requirements for reflectors 3 d Vehicle Maint. Violation:d396.3(a)(1) Inspection, repair and maintenance of parts and accessories 2 d 5/25/2023 CAUD6J001809 CA WP70802 CA TRUCK TRACTOR d 1
Vehicle Maint. Violation:d396.3A1B Brakes (general) Explain: 4 d 5/25/2023 CANCGL002685 CA 73001F2 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d396.3(a)(1) Inspection, repair and maintenance of parts and accessories 2 d 5/25/2023 CANCGL002687 CA YP56953 CA TRUCK TRACTOR d 1
Vehicle Maint. Violation:d393.45(d) Brake connections with leaks or constrictions 4 d 5/23/2023 CAUCHD000061 CA EP17376 CA STRAIGHT TRUCK d 1 5/23/2023 CAUCZF999546 CA 66518C3 CA STRAIGHT TRUCK d 1 5/23/2023 CAUC9N002033 CA 33309R3 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d393.11 No or defective lighting devices or reflective material as required 3 d 5/23/2023 CAUC9N002035 CA 35674L1 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d393.11 No or defective lighting devices or reflective material as required 3 d 5/23/2023 CAUC9N002036 CA 89210G2 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d396.3(a)(1) Inspection, repair and maintenance of parts and accessories 2 d Vehicle Maint. Violation:d393.11 No or defective lighting devices or reflective material as required 3 d Vehicle Maint. Violation:d393.9 Inoperable Required Lamp 2 d 5/23/2023 CAUFUH000071 CA 07931Z1 CA STRAIGHT TRUCK d 1 5/23/2023 CAUBWZ001401 CA 76656W2 CA STRAIGHT TRUCK d 1 Vehicle Maint. Violation:d393.45(b)(2) Brake hose or tubing chafing and/or kinking (OOS) 4 + 2 (OOS)d REVIEWED-NOT PREVENTABLE CRASH ACTIVITY (VEHICLES INVOLVED IN CRASHES)Total Number of Crashes: 0 548

Summary of Activities
The summary includes information
on the 5 most recent investigations
and 24 months of inspections and
crash history.

Most Recent Investigation:

Total Inspections: 34
Total Inspections without
Violations used in SMS: 22
Total Inspections with
Violations used in SMS: 12
Total Crashes*:1
*Crashes listed represent a motor
carrier’s involvement in reportable
crashes, regardless of the carrier’s or
driver’s role in the crash.Continue
for details.

Carrier Registration
Subject to General Threshold
Enforcement Cases
(Six years as of 04/23/2025 updated
monthly from FMCSA )
No penalties found
This carrier has no crashes to display.

Report Vehicle Crash
Date Number State Plate Number Plate State Fatal Inj. Tow. HM Severity Weight
(SW)
Time Weight
(TiW)
Total Weight
(TotW)
This carrier has no Acute/Critical violations to display.

USE OF SMS DATA/INFORMATION
FAST Act of 2015:

Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier has received an UNSATISFACTORY safety rating under part 385 of title 49, Code of Federal Regulations, or has otherwise been ordered to discontinue operations by the Federal Motor Carrier Safety Administration, it is authorized to operate on the Nation's roadways.

Safety Measurement System:

The data in the Safety Measurement System (SMS) is performance data used by the Agency and Enforcement Community. A symbol, based on that data, indicates that FMCSA may prioritize a motor carrier for further monitoring.

The symbol is not intended to imply any federal safety rating of the carrier pursuant to 49 USC 31144. Readers should not draw conclusions about a carrier's overall safety condition simply based on the data displayed in this system. Unless a motor carrier in the SMS has received an UNSATISFACTORY safety rating pursuant to 49 CFR Part 385, or has otherwise been ordered to discontinue operations by the FMCSA, it is authorized to operate on the nation's roadways.

CRASHES INCLUDED IN SMS (VEHICLES INVOLVED IN CRASHES)
Total Number of Crashes: 1
Measure =
Sum of the Total Weight (TotW)
4/1/2024 CA6702400696 CA YP56953 CA 0 0 Yes No 1 2 2

INVESTIGATION RESULTS
Acute/Critical Violations: 0
549

Motor carrier safety ratings are available at http://safer.fmcsa.dot.gov and motor carrier licensing and insurance status are available at http://li- public.fmcsa.dot.gov/.
550

551

552

553

554

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Exhibit H
Towing Class "A" Class "B" Class "C" Class "D"
Hourly (Labor) Rate 275.00$

325.00$

425.00$

525.00$

Storage Rate Per Day (Outside)75.00$

85.00$

100.00$

115.00

$

Storage Rate Per Day (Inside)80.00$

90.00$

105.00$

125.00$

Long-Term Storage Daily Rate Daily Rate Daily Rate Daily Rate After-hours Release 75.00$

85.00$

117.00$

152.00$

Service Call - Minimum 75.00$

85.00$

117.00$

152.00$

Class Definitions:

Class A = Standard duty truck / Tow truck under 26k GVWR Class B = Medium duty truck / Tow truck 26k – 47k GVWR
Class C = Heavy duty truck / Tow truck 48k GVWR and air brakes are required.

Class D = Super heavy duty truck / Tow truck 52k GVWR or more and air brakes required.

1Labor Rate
If a contract tow company works beyond the one (1) hour minimum and into the next hour, the company may charge per minute of the hourly rate up to the conclusion of the call (i.e.: $150 hour rate = $2.50 per minute rate).

City approved tow operator rates go into effect JULY 1st, 2024

FULLERTON POLICE DEPARTMENT

Traffic Bureau

2024 TOW CONTRACT – SCHEDULE OF RATES
556

City Of Placentia
Tow Rates
Towing Class A Class B Class C Class D
Hourly Rate $275 $325 $425 $525
Inside Storage $80 $90 $105 $125
Outside Storage $75 $85 $100 $115
Long Term Storage Daily Rate Daily Rate Daily Rate Daily Rate After-Hours Release $105 $175 $210 $260
Service-Call Minimum $105 $175 $210 $260
Labor Rate Hourly $110 $110 $110 $110
Special Equipment 1 Hr Min 1 Hr Min 1 Hr Min 1 Hr Min
557

558

559

Teri Knutson | [SCHOOL]
RESOLUTION NO. R-2025-33

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF

PLACENTIA, CALIFORNIA ISSUING CERTIFICATES OF

PUBLIC CONVENIENCE AND NECESSITY AND

APPROVING OFFICIAL TOWING AND STORAGE

SERVICE AGREEMENT
A. Recitals
(i). Chapter 6.76 of the Placentia Municipal Code provides for the establishment of tow service provider(s) and for the issuance of a Certificate of Convenience and Necessity for such services.
(ii). On February 27, 2025, the Chief of Police issued a Notice Inviting Proposals to provide for tow services for the Placentia Police Department regarding the towing and storing of vehicles involved in accidents or disabled for other causes, towing and storing of vehicles which for other reasons are within the jurisdiction of the Placentia Police Department, including but not limited to the towing of improperly parked vehicles, vehicles that obstruct or impede the flow of traffic, emergency lanes, walkways or handicapped parking spaces, impounded/forfeited vehicles, and/or vehicles seizure as evidence. (iii).Five (5) responses were received to the City’s Notice Inviting Proposals for Tow Company Services, and the Placentia Police Department recommends that the Placentia City Council award a contract to Anaheim Fullerton Towing Company for Official Tow Services, for the period covering July 1, 2025 to June 30, 2030, with the option to extend the contract for two (2) additional one-year terms. (iv). Anaheim Fullerton Towing continues to comply, in all particulars, with the requirements of Placentia Municipal Code Section 6.76, and is in mutual agreement to provide continued services.
(v). Pursuant to Section 6.76.070, the City Council makes the Finding that the tow service rates as provided by Anaheim Fullerton Towing in its response to the City of Placentia’s Notice Inviting Proposals, are fair and reasonable and wishes to approve them.

B. Resolution

NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF PLACENTIA DOES HEREBY FIND, DETERMINE AND RESOLVE AS FOLLOWS:

1. In all aspects as set forth in the Recitals, of this Resolution. 560

Teri Knutson | [SCHOOL]

2. Based upon the evidence, the City Council finds that Anaheim Fullerton Towing Company continues to be in compliance with Placentia Code Section 6.76 and finds that the tow rates are fair and reasonable.

3. Based upon the evidence, Anaheim Fullerton Towing Company’s permit is current and in good standing, as required by Placentia Code Section 6.76.

3. Based upon the finding set forth herein, the City Council hereby issues a Certificate of Public Convenience and Necessity to Anaheim Fullerton Towing Company and approves the proposed rate increase.

4. Based upon the Findings set forth herein, the City Council hereby approves the Official Towing and Storage Services Agreement with Anaheim Fullerton Towing Company and authorizes the City Administrator to execute said Agreement.

APPROVED and ADOPTED this 17th day of June, 2025.
___________________________
Kevin Kirwin, Mayor
ATTEST:
___________________________
Robert S. McKinnell, City Clerk

STATE OF CALIFORNIA

COUNTY OF ORANGE
I, Robert S. McKinnell, City Clerk of the City of Placentia do hereby certify that the foregoing Resolution was adopted at a regular meeting of the City Council held on the 17th day of June 2025, by the following vote:

AYES: Councilmembers:

NOES: Councilmembers:

ABSENT: Councilmembers:

ABSTAIN: Councilmembers:
______________________________
Robert S. McKinnell, City Clerk
APPROVED AS TO FORM:
________________________________
Christian L. Bettenhausen, City Attorney
561