1.P AWARD OF CONTRACT FOR CODE ENFORCEMENT CITATION PROCESSING SERVICES WITH DATA TICKET, INC.

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Agenda Item No: 1.q

PLACENTIA CITY COUNCIL AGENDA REPORT
Meeting Date: June 16, 2026
Submitted by: Joe Lambert
From: Development Services
Subject:

AWARD OF CONTRACT FOR CODE ENFORCEMENT CITATION PROCESSING SERVICES WITH DATA TICKET, INC.

Financial Impact:

Expense: $ 35,000 Annual Amount
Budget: $ 35,000 Per Fiscal Year
$ 175,000 Five -Year Term's Contract Total (2026-2031)
Summary:

The Development Services Department released a Request for Proposals (RFP) for Code Enforcement citation processing services on April 30, 2026, with proposals due on May 15, 2026. One firm responded by the deadline. After a review by Development Services Department staff, it is recommended that Data Ticket, Inc. be awarded a five-year agreement for a not -to -exceed amount of $35,000 per fiscal year.

Recommended Action:

It is recommended that the City Council:

1. Approve the Professional Services Agreement with Data Ticket, Inc. to provide Code Enforcement citation processing services for a cumulative contract not -to -exceed $175,000 ($35,000 per fiscal year) for a five-year term, with two additional one-year optional terms; and

2. Authorize the City Administrator or her designee to execute all necessary documents, in a form approved by the City Attorney.

Strategic Plan Statement:

By awarding this contract, the City continues to meet Strategic Plan Goal No. 2, Public Safety, utilizing Code Enforcement strategies to provide a safe, family -friendly environment through proactive policing, and forging strong community partnerships that protect residents, businesses and visitors. This contract also allows the City to meet Strategic Plan Goal No. 4, Economic Development, utilizing proactive Code Enforcement to help foster a thriving local economy by supporting business growth and attracting new businesses.

Discussion:

The Development Services Department released an RFP to provide Code Enforcement citation processing services. Data Ticket, Inc. has been providing the services since at least 1 2011. Placentia's Purchasing Policy states that contracts exceeding $40,000 must be formally bid and submitted to the City Council for approval. As the proposed term is for five years, the amount awarded to the contractor will exceed that $40,000 amount in the aggregate (i.e., $175,000 over five years).

The proposed contractor will conduct citation processing for all Code Enforcement related citations. They also provide an appeal officer, conduct appeal hearings, and provide collection services through the Franchise Tax Board (FTB). Only Data Ticket, Inc. submitted a bid during the RFP process. As the sole bidder, and based on past performance, the RFP reviewers in the Development Services Department recommend Data Ticket, Inc. The firm has extensive citation processing and appeals experience. They submitted an RFP consistent with the needs of the City, and offer pricing consistent with the City's budgeted expenditures for the related tasks.

Financial Summary:

The Agreement with Data Ticket, Inc. is for a five-year period, with two additional one-year extensions, to be exercised at the City's sole discretion based upon the performance by the Contractor. The City budgets adequate annual funding utilizing Technology Impact Fees generated by Development Services permits. Therefore, funding for this work is sustainable and continues to be budgeted annually. Accordingly, sufficient funds exist for the recommended action.

Attachments
2026 PSA with Data Ticket.pdf
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CITY OF PLACENTIA

PROFESSIONAL SERVICES AGREEMENT
WITH
DATA TICKET INC.

THIS AGREEMENT is made and entered into this 1st day of July, 2026 ("Effective Date"), by and between the CITY OF PLACENTIA, a municipal corporation ("City"), and DATA TICKET INC., a [CA] [corporation] ("Consultant").

WITNESSETH:

A. WHEREAS, City proposes to utilize the services of Consultant as an independent contractor to perform Code Enforcement Citation processing and related services, as more fully described herein; and
B. WHEREAS, Consultant represents that it has that degree of specialized expertise contemplated within California Government Code Section 37103, and holds all necessary licenses to practice and perform the services herein contemplated; and C. WHEREAS, City and Consultant desire to contract for the specific services described in Exhibit "A" (the "Project") and desire to set forth their rights, duties, and liabilities in connection with the services to be performed; and
D. WHEREAS, no official or employee of City has a financial interest, within the provisions of Sections 1090-1092 of the California Government Code, in the subject matter of this Agreement.

NOW, THEREFORE, for and in consideration of the mutual covenants and conditions contained herein, the parties hereby agree as follows:

1.0. SERVICES PROVIDED BY CONSULTANT

1.1. Scope of Services. Consultant shall provide the professional services described in the Consultant's Proposal ("Proposal"), attached hereto as Exhibit "A" and incorporated herein by this reference.

1.2. Professional Practices. All professional services to be provided by Consultant pursuant to this Agreement shall be provided by personnel experienced in their respective fields and in a manner consistent with the standards of care, diligence and skill ordinarily exercised by professional consultants in similar fields and circumstances in accordance with sound professional practices. Consultant also warrants that it is familiar with all laws that may affect its performance of this Agreement and shall advise City of any changes in any laws that may affect Consultant's performance of this Agreement. Consultant shall keep itself informed of State and Federal laws and regulations which in any manner affect those employed by it or in any way affect the performance of its service pursuant to this Agreement. The Consultant shall at all times observe and comply with all such laws and regulations. Officers and employees shall not be liable at law or in equity occasioned by failure of the Consultant to comply with this Section.

1.3. Performance to Satisfaction of City. Consultant agrees to perform all the work to the complete satisfaction of the City and within the hereinafter specified. Evaluations of the work will be done by the City Administrator or his or her designee. If the quality of work is not satisfactory, City in its discretion has the right to:
3 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 (a) Meet with Consultant to review the quality of the work and resolve the matters of concern;
(b) Require Consultant to repeat the work at no additional fee until it is satisfactory; and/or
(c) Terminate the Agreement as hereinafter set forth.

1.4. Warranty. Consultant warrants that it shall perform the services required by this Agreement in compliance with all applicable Federal and California employment laws, including, but not limited to, those laws related to minimum hours and wages; occupational health and safety; fair employment and employment practices; workers' compensation insurance and safety in employment; and all other Federal, State, and local laws and ordinances applicable to the services required under this Agreement. Consultant warrants that it is not suspended or debarred from doing business with the United States government and can legally be paid from federal funds. Consultant shall indemnify and hold harmless City from and against all claims, demands, payments, suits, actions, proceedings, and judgments of every nature and description including attorneys' fees and costs, presented, brought, or recovered against City for, or on account of any liability under any of the above-mentioned laws, which may be incurred by reason of Consultant's performance under this Agreement.

1.5. Non-discrimination. In performing this Agreement, Consultant shall not engage in, nor permit its agents to engage in, discrimination in employment of persons because of their race, religion, color, national origin, ancestry, age, physical handicap, medical condition, marital status, sexual gender, or sexual orientation, except as permitted pursuant to Section 12940 of the Government Code. Such actions shall include, but not be limited to the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay, or other forms of compensation and selection for training, including apprenticeship.

Consultant agrees to post in conspicuous places, available to employees and applicants for employment, a notice setting forth provisions of this non-discrimination clause.

Consultant shall, in all solicitations and advertisements for employees placed by, or on behalf of Consultant shall state that all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, marital status, national origin, or mental or physical disability. Consultant shall cause the paragraphs contained in this Section to be inserted in all subcontracts for any work covered by the Agreement, provided that the foregoing provisions shall not apply to subcontracts for standard commercial supplies or raw materials.

1.6. Non -Exclusive Agreement. Consultant acknowledges that City may enter into agreements with other consultants for services similar to the services that are subject to this Agreement or may have its own employees perform services similar to those services contemplated by this Agreement.

1.7. Delegation and Assignment. This is a personal service contract, and the duties set forth herein shall not be delegated or assigned to any person or entity without the prior written consent of City. Consultant may engage a subcontractor(s) as permitted by law and may employ other personnel to perform services contemplated by this Agreement at Consultant's sole cost and expense. All insurance requirements contained in this Agreement are independently applicable to any and all subcontractors that Consultant may engage during the term of this Agreement.
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1.8. Confidentiality. Employees of Consultant in the course of their duties may have access to financial, accounting, statistical, and personnel data of private individuals and employees of City. Consultant covenants that all data, documents, discussion, or other information developed or received by Consultant or provided for performance of this Agreement are deemed confidential and shall not be disclosed by Consultant without written authorization by City. City shall grant such authorization if disclosure is required by law. All City data shall be returned to City upon the termination of this Agreement. Consultant's covenant under this Section shall survive the termination of this Agreement.

2.0. COMPENSATION AND BILLING

2.1. Compensation. Consultant shall be paid in accordance with the fee schedule set forth in Exhibit "A". Consultant's total compensation shall not exceed Thirty-five thousand dollars $35,000.00) per Fiscal Year, unless authorized herein.

2.2. Additional Services. Consultant shall not receive compensation for any services provided outside the scope of services specified in the Consultant's Proposal or which is inconsistent with or in violation of the provisions of this Agreement unless the City or the Project Manager for this Project, prior to Consultant performing the additional services, approves such additional services in writing. It is specifically understood that oral requests and/or approvals of such additional services or additional compensation shall be barred and are unenforceable.

Should the City request in writing additional services that increase the hereinabove described "Scope of Services", an additional fee based upon the Consultant's standard hourly rates shall be paid to the Consultant for such additional services. Such increase in additional fees shall be limited to 10% of the total contract sum. The City Administrator is authorized to approve a Change Order for such additional services. Where the original contract is $40,000.00 or less, City Council approval shall be required prior to any increase bringing the total compensation to more than $40,000.00.

2.3. Method of Billing.. Consultant may submit invoices to the City for approval on a progress basis, but no more often than two times a month. Said invoice shall be based on the total of all Consultant's services which have been completed to City's sole satisfaction. City shall pay Consultant's invoice within forty-five (45) days from the date City receives said invoice. Each invoice shall describe in detail the services performed, the date of performance, and the associated time for completion. Any additional services approved and performed pursuant to this Agreement shall be designated as "Additional Services" and shall identify the number of the authorized change order, where applicable, on all invoices.

2.4. Records and Audits. Records of Consultant's services relating to this Agreement shall be maintained in accordance with generally recognized accounting principles and shall be made available to City or its Project Manager for inspection and/or audit at mutually convenient times for a period of three (3) years from the Effective Date.

3.0. TIME OF PERFORMANCE

3.1. Commencement and Completion of Work. The professional services to be performed pursuant to this Agreement shall commence within five (5) days from the Effective Date of this Agreement. Said services shall be performed in strict compliance with the Project Schedule approved by City as set forth in Exhibit "A".
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3.2. Excusable Delays. Neither party shall be responsible for delays or lack of performance resulting from acts beyond the reasonable control of the party or parties. Such acts shall include, but not be limited to, acts of God, fire, strikes, material shortages, compliance with laws or regulations, riots, acts of war, or any other conditions beyond the reasonable control of a party. If a delay beyond the control of the Consultant is encountered, a time extension may be mutually agreed upon in writing by the City and the Consultant. The Consultant shall present documentation satisfactory to the City to substantiate any request for a time extension.

4.0. TERM AND TERMINATION

4.1. Term. This Agreement shall commence on the Effective Date and continue for a period of 60 months, ending on June 30, 2031, unless previously terminated as provided herein or as otherwise agreed to in writing by the parties. This Agreement may also be extended for two additional one-year terms by the City Administrator or designee based on the City's sole discretion..

4.2. Notice of Termination. The City reserves and has the right and privilege of canceling, suspending, or abandoning the execution of all or any part of the work contemplated by this Agreement, with or without cause, at any time, by providing at least fifteen (15) days prior written notice to Consultant. The termination of this Agreement shall be deemed effective upon receipt of the notice of termination. In the event of such termination, Consultant shall immediately stop rendering services under this Agreement unless directed otherwise by the City. If the City suspends, terminates, or abandons a portion of this Agreement such suspension, termination, or abandonment shall not make void or invalidate the remainder of this Agreement.

If the Consultant defaults in the performance of any of the terms or conditions of this Agreement, it shall have ten (10) days after service upon it of written notice of such default in which to cure the default by rendering a satisfactory performance. In the event that the Consultant fails to cure its default within such period of time, the City shall have the right, notwithstanding any other provision of this Agreement, to terminate this Agreement without further notice and without prejudice to any other remedy to which it may be entitled at law, in equity or under this Agreement.

The City shall have the right, notwithstanding any other provisions of this Agreement, to terminate this Agreement, at its option and without prejudice to any other remedy to which it may be entitled at law, in equity or under this Agreement, immediately upon service of written notice of termination on the Consultant, if the latter should:
a. Be adjudged a bankrupt;
b. Become insolvent or have a receiver of its assets or property appointed because of insolvency;
c. Make a general assignment for the benefit of creditors; d. Default in the performance of any obligation or payment of any indebtedness under this Agreement;
e. Suffer any judgment against it to remain unsatisfied or unbonded of record 4 [DATA TICKET INC.]
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f. Institute or suffer to be instituted any procedures for reorganization or rearrangement of its affairs.

4.3. Compensation. In the event of termination, City shall pay Consultant for reasonable costs incurred and professional services satisfactorily performed up to and including the date of City's written notice of termination within thirty-five (35) days after service of the notice of termination. Compensation for work in progress shall be prorated based on the percentage of work completed as of the effective date of termination in accordance with the fees set forth herein.

In ascertaining the professional services actually rendered hereunder up to the effective date of termination of this Agreement, consideration shall be given to both completed work and work in progress, to complete and incomplete drawings, and to other documents pertaining to the services contemplated herein whether delivered to the City or in the possession of the Consultant. City shall not be liable for any claim of lost profits.

4.4. Documents. In the event of termination of this Agreement, all documents prepared by Consultant in its performance of this Agreement including, but not limited to, finished or unfinished design, development and construction documents, data studies, drawings, maps, and reports, shall be delivered to the City within ten (10) days of delivery of termination notice to Consultant, at no cost to City. Any use of uncompleted documents without specific written authorization from Consultant shall be at City's sole risk and without liability or legal expense to Consultant.

5.0. INSURANCE

5.1. Insurance. The Consultant and all subcontractors, if any, shall procure and maintain, at its sole cost and expense, in a form and content satisfactory to City, during the entire term of this Agreement, including any extension thereof, insurance as set forth in Exhibit "B" attached hereto and incorporated herein by this reference.

Neither the City nor any of its officers, officials, agents, employees, or volunteers makes any representation that the types of insurance and the limits specified to be carried by Consultant under this Agreement are adequate to protect Consultant. If Consultant believes that any such insurance coverage is insufficient, Consultant shall provide, at its own expense, such additional insurance as Consultant deems adequate.

5.2. Deductible or Self -Insured Retention. If any of such policies provide for a deductible or self-insured retention to provide such coverage, the amount of such deductible or self-insured retention shall be approved in advance by City. No policy of insurance issued as to which the City is an additional insured shall contain a provision which requires that no insured except the named insured can satisfy any such deductible or self-insured retention.

5.3. Certificates of Insurance. Consultant shall provide to City certificates of insurance showing the insurance coverages, as well as providing the City with the required endorsements in a form and content approved by City, prior to performing any services under this Agreement.

The certificates of insurance and endorsements shall be attached hereto as Exhibit "C" and incorporated herein by this reference.

5.4. Non -limiting. Nothing in this Section shall be construed as limiting in any way, the 5 [DATA TICKET INC.]
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6.0. GENERAL PROVISIONS

6.1. Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to any matter referenced herein and supersedes any and all other prior writings and oral negotiations. This Agreement may be modified only in writing and signed by the parties in interest at the time of such modification. The terms of this Agreement shall prevail over any inconsistent provision in any other contract document appurtenant hereto, including exhibits to this Agreement.

6.2. Representatives. The City Administrator or his or her designee shall be the representative of City for purposes of this Agreement and may issue all consents, approvals, directives, and agreements on behalf of the City, called for by this Agreement, except as otherwise expressly provided in this Agreement.

Consultant shall designate a representative for purposes of this Agreement who shall be authorized to issue all consents, approvals, directives, and agreements on behalf of Consultant called for by this Agreement, except as otherwise expressly provided in this Agreement.

6.3. Proiect Managers. City shall designate a Project Manager to work directly with Consultant in the performance of this Agreement. It shall be the Consultant's responsibility to assure that the Project Manager is kept informed of the progress of the performance of the services and the Consultant shall refer any decision, which must be made by City, to the Project Manager. Unless otherwise specified herein, any approval of City required hereunder shall mean the approval of the Project Manager.

Consultant shall designate a Project Manager who shall represent it and be its agent in all consultations with City during the term of this Agreement and who shall not be changed by Consultant without the express written approval by the City. Consultant or its Project Manager shall attend and assist in all coordination meetings called by City.

6.4. Notices. Any notices, documents, correspondence, or other communications concerning this Agreement or the work hereunder may be provided by personal delivery, facsimile or if mailed, shall be addressed as set forth below and placed in a sealed envelope, postage prepaid, and deposited in the United States Postal Service. Such communication shall be deemed served or delivered: a) at the time of delivery if such communication is sent by personal delivery; b) at the time of transmission if such communication is sent by facsimile; and c) 72 hours after deposit in the U.S. Mail as reflected by the official U.S. postmark if such communication is sent through regular United States mail.

IF TO CONSULTANT:

Brook Westcott
Chief Operating Officer
2603 Main St. Suite 300
Irvine, CA 92614
[email protected]
6 IF TO CITY:

City of Placentia
401 E. Chapman Ave.

Placentia, CA 92870
[DATA TICKET INC.]
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Fax: (949) 281-3195
Tel: (714) 993-8124
Attn: Joseph Lambert
Director of Development
Services
Attn:

6.5. Attorneys' Fees. In the event that litigation is brought by any party in connection with this Agreement, the prevailing party shall be entitled to recover from the opposing party all costs and expenses, including reasonable attorneys' fees, incurred by the prevailing party in the exercise of any of its rights or remedies hereunder or the enforcement of any of the terms, conditions, or provisions hereof.

6.6. Governing Law. This Agreement shall be governed by and construed under the laws of the State of California without giving effect to that body of laws pertaining to conflict of laws. In the event of any legal action to enforce or interpret this Agreement, the parties hereto agree that the sole and exclusive venue shall be a court of competent jurisdiction located in Orange County, California. Consultant agrees to submit to the personal jurisdiction of such court in the event of such action.

6.7. Assignment. Consultant shall not voluntarily or by operation of law assign, transfer, sublet, or encumber all or any part of Consultant's interest in this Agreement without City's prior written consent. Any attempted assignment, transfer, subletting, or encumbrance shall be void and shall constitute a breach of this Agreement and cause for termination of this Agreement. Regardless of City's consent, no subletting or assignment shall release Consultant of Consultant's obligation to perform all other obligations to be performed by Consultant hereunder for the term of this Agreement.

6.8. Indemnification and Hold Harmless. Consultant agrees to protect, defend, indemnify, and hold free and harmless the City, its officers, officials, agents, employees, and volunteers, at Consultant's sole expense, from and against any and all claims, liabilities, demands, actions, expenses, damages, suits or other legal proceedings brought against the City, its officers, officials, agents, employees, and volunteers arising out of or in any way connected with the performance of the Consultant, its employees, and/or authorized subcontractors' work undertaken pursuant to this Agreement including all acts or omissions, willful misconduct or negligent conduct, whether active or passive, on the part of the Consultant, its employees and/or subcontractors. The defense obligation provided for hereunder shall apply whenever any claim, action, complaint or suit asserts liability against the City, its officers, officials, agents, employees, and volunteers based upon the work performed by the Consultant, its employees, and/or authorized subcontractors under this Agreement, whether or not the Consultant, its employees, and/or authorized subcontractors are specifically named or otherwise asserted to be liable, and whether or not there is any evidence of fault or wrongdoing by the Consultant, its employees and/or its subcontractors. Notwithstanding the foregoing, the Consultant shall not be liable for the defense or indemnification of the City for claims, actions, complaints or suits arising out of the sole active negligence or willful misconduct of the City. This provision shall supersede and replace all other indemnity provisions contained either in the City's specifications or Consultant's Proposal, which shall be of no force and effect.

6.9. Independent Contractor. Consultant is and shall be acting at all times as an independent contractor and not as an employee of City. Consultant shall have no power to incur any debt, obligation, or liability on behalf of City or otherwise act on behalf of City as an agent. 7 [DATA TICKET INC.]
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9 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 Neither City nor any of its agents shall have control over the conduct of Consultant or any of Consultant's employees, except as set forth in this Agreement. Consultant shall not, at any time, or in any manner, represent that it or any of its or employees are in any manner agents or employees of City. Consultant shall secure, at its sole expense, and be responsible for any and all payment of Income Tax, Social Security, State Disability Insurance Compensation, Unemployment Compensation, and other payroll deductions for Consultant and its officers, agents, and employees, and all business licenses, if any are required, in connection with the services to be performed hereunder. Consultant shall indemnify and hold City harmless from any and all taxes, assessments, penalties, and interest asserted against City by reason of the independent contractor relationship created by this Agreement. Consultant further agrees to indemnify and hold City harmless from any failure of Consultant to comply with the applicable worker's compensation laws. City shall have the right to offset against the amount of any fees due to Consultant under this Agreement any amount due to City from Consultant as a result of Consultant's failure to promptly pay to City any reimbursement or indemnification arising under this paragraph.

6.10. PERS Eligibility Indemnification. In the event that Consultant or any employee, agent, or subcontractor of Consultant providing services under this Agreement claims or is determined by a court of competent jurisdiction or the California Public Employees Retirement System (PERS) to be eligible for enrollment in PERS as an employee of the City, Consultant shall indemnify, defend, and hold harmless City for the payment of any employee and/or employer contributions for PERS benefits on behalf of Consultant or its employees, agents, or subcontractors, as well as for the payment of any penalties and interest on such contributions, which would otherwise be the responsibility of City.

Notwithstanding any other agency, State, or Federal policy, rule, regulation, law, or ordinance to the contrary, Consultant and any of its employees, agents, and subcontractors providing service under this Agreement shall not qualify for or become entitled to, and hereby agree to waive any claims to, any compensation, benefit, or any incident of employment by City, including but not limited to eligibility to enroll in PERS as an employee of City and entitlement to any contribution to be paid by City for employer contribution and/or employee contributions for PERS benefits.

6.11. Cooperation. In the event any claim or action is brought against City relating to Consultant's performance or services rendered under this Agreement, Consultant shall render any reasonable assistance and cooperation which City might require.

6.12. Ownership of Documents. All findings, reports, documents, information, and data including, but not limited to, computer tapes or discs, preliminary notes, working documents, files, and tapes furnished or prepared by Consultant or any of its subcontractors in the course of performance of this Agreement, shall be and remain the sole property of City. Consultant agrees that any such documents or information shall not be made available to any individual or organization without the prior consent of City but shall be made available to the City within ten (10) days of request or within ten (10) days of termination. Any use of such documents for other projects not contemplated by this Agreement, and any use of incomplete documents, shall be at the sole risk of City and without liability or legal exposure to Consultant. City shall indemnify and hold harmless Consultant from all claims, damages, losses, and expenses, including attorneys' fees, arising out of or resulting from City's use of such documents for other projects not contemplated by this Agreement or use of incomplete documents furnished by Consultant.

Consultant shall deliver to City any findings, reports, documents, information, data, preliminary 8 [DATA TICKET INC.]
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6.13. Public Records Act Disclosure. Consultant has been advised and is aware that this Agreement and all reports, documents, information, and data, including, but not limited to, computer tapes, discs, or files furnished or prepared by Consultant, or any of its subcontractors, pursuant to this Agreement and provided to City may be subject to public disclosure as required by the California Public Records Act (California Government Code Section 7920.000 et seq.). Exceptions to public disclosure may be those documents or information that qualify as trade secrets, as that term is defined in the California Government Code Section 7924.510, and of which Consultant informs City of such trade secret. The City will endeavor to maintain as confidential all information obtained by it that is designated as a trade secret. The City shall not, in any way, be liable or responsible for the disclosure of any trade secret including, without limitation, those records so marked if disclosure is deemed to be required by law or by order of the Court.

6.14. Conflict of Interest. Consultant and its officers, employees, associates, and subconsultants, if any, will comply with all conflict of interest statutes of the State of California applicable to Consultants services under this agreement, including, but not limited to, the Political Reform Act (Government Code Sections 81000, et seq.) and Government Code Section 1090.

During the term of this Agreement, Consultant and its officers, employees, associates, and subconsultants shall not, without the prior written approval of the City Representative, perform work for another person or entity for whom Consultant is not currently performing work that would require Consultant or one of its officers, employees, associates, or subconsultants to abstain from a decision under this Agreement pursuant to a conflict of interest statute. Consultant's duties and services under this Agreement shall not include preparing or assisting the City with any portion of the City's preparation of a request for proposals, request for qualifications, or any other solicitation regarding a subsequent or additional contract with the City. The City shall at all times retain responsibility for public contracting, including with respect to any subsequent phase of this project.

Consultant's participation in the planning, discussions, or drawing of project plans or specifications shall be limited to conceptual, preliminary, or initial plans or specifications.

Consultant shall cooperate with the public entity to ensure that all bidders for a subsequent contract on any subsequent phase of this project, if any, have access to the same information, including all conceptual, preliminary, or initial plans or specifications prepared by Consultant pursuant to this Agreement.

6.15. Responsibility for Errors. Consultant shall be responsible for its work and results under this Agreement. Consultant, when requested, shall furnish clarification and/or explanation as may be required by the City's representative, regarding any services rendered under this Agreement at no additional cost to City. In the event that an error or omission attributable to Consultant occurs, then Consultant shall, at no cost to City, provide all necessary design drawings, estimates, and other Consultant professional services necessary to rectify and correct the matter to the sole satisfaction of City and to participate in any meeting required with regard to the correction.

6.16. Prohibited Employment. Consultant will not employ any regular employee of City while this Agreement is in effect.
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6.17. Order of Precedence. In the event of an inconsistency in this Agreement and any of the attached Exhibits, the terms set forth in this Agreement shall prevail. If, and to the extent this Agreement incorporates by reference any provision of any document, such provision shall be deemed a part of this Agreement. Nevertheless, if there is any conflict among the terms and conditions of this Agreement and those of any such provision or provisions so incorporated by reference, the conflict shall be resolved by giving precedence in the following order, if applicable:

This Agreement, the City's Request for Proposals, the Consultant's Proposal.

6.18. Costs. Each party shall bear its own costs and fees incurred in the preparation and negotiation of this Agreement and in the performance of its obligations hereunder except as expressly provided herein.

6.19. No Third Party Beneficiary Rights. This Agreement is entered into for the sole benefit of City and Consultant and no other parties are intended to be direct or incidental beneficiaries of this Agreement and no third party shall have any right in, under or to this Agreement.

6.20. Headings. Paragraphs and subparagraph headings contained in this Agreement are included solely for convenience and are not intended to modify, explain or to be a full or accurate description of the content thereof and shall not in any way affect the meaning or interpretation of this Agreement.

6.21. Construction. The parties have participated jointly in the negotiation and drafting of this Agreement. In the event an ambiguity or question of intent or interpretation arises with respect to this Agreement, this Agreement shall be construed as if drafted jointly by the parties and in accordance with its fair meaning. There shall be no presumption or burden of proof favoring or disfavoring any party by virtue of the authorship of any of the provisions of this Agreement.

6.22. Amendments. Only a writing executed by the parties hereto or their respective successors and assigns may amend this Agreement.

6.23. Waiver. The delay or failure of either party at any time to require performance or compliance by the other of any of its obligations or agreements shall in no way be deemed a waiver of those rights to require such performance or compliance. No waiver of any provision of this Agreement shall be effective unless in writing and signed by a duly authorized representative of the party against whom enforcement of a waiver is sought. The waiver of any right or remedy in respect to any occurrence or event shall not be deemed a waiver of any right or remedy in respect to any other occurrence or event, nor shall any waiver constitute a continuing waiver.

6.24. Severabilitv. If any provision of this Agreement is determined by a court of competent jurisdiction to be unenforceable in any circumstance, such determination shall not affect the validity or enforceability of the remaining terms and provisions hereof or of the offending provision in any other circumstance. Notwithstanding the foregoing, if the value of this Agreement, based upon the substantial benefit of the bargain for any party, is materially impaired, which determination made by the presiding court or arbitrator of competent jurisdiction shall be binding, then both parties agree to substitute such provision(s) through good faith negotiations.

6.25. Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original. All counterparts shall be construed together and shall 10 [DATA TICKET INC.]
Rev. 01/2024
12 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 constitute one agreement.

6.26. Corporate Authority. The persons executing this Agreement on behalf of the parties hereto warrant that they are duly authorized to execute this Agreement on behalf of said parties and that by doing so the parties hereto are formally bound to the provisions of this Agreement.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by and through their respective authorized officers, as of the date first above written.

CITY OF PLACENTIA,
A municipal corporation
Jennifer Lampman, City Administrator
ATTEST:

City Clerk and ex -officio Clerk
of the City of Placentia
CONSULTANT:
riDocuSigned by:
44204
`8E96EEC8E9D442D...

Signature
Brook Westcott
Chief Operating Officer
931010811
Social Security or Taxpayer ID Number
APPROVED AS TO FORM:

Christian L. Bettenhausen, City Attorney
11 Date:

Date:

Date:
6/4/2026
[DATA TICKET INC.]
Rev. 01/2024
13 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 APPROVED AS TO INSURANCE:

Cyndi Alvarenga, Risk Manager
APPROVED AS TO CONTENT:

Joseph Lambert, Project Manager
DEPARTMENTAL APPROVAL:

Date:

Joseph Lambert, Director of Development Services
12 [DATA TICKET INC.]
Rev. 01/2024
14 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5

EXHIBIT A

CONSULTANT'S PROPOSAL AND SCOPE OF WORK
13 [DATA TICKET INC.]
Rev. 01/2024
15 Th,lir-7
.T�

PLACENTIA
Rich Heritage, Bright Futu r..

CITY OF PLACENTIA
RFP for Professional Services for Code Enforcement Citation Processing
DATA ■
TICKET `1
DUE
May 15, 2026
5:OOPM

RFP RESPONSE

ELECTRONICALLY SUBMITTED BY
DATA TICKET, INC.

Brook Westcott, Chief Operating Officer
2603 Main Street, Suite 300
Irvine, CA 92614
Phone: (949) 752-6937; Direct: (949) 428-7240
Certified
Women's Business Enterprise
Trutwe+
Trusted Cann
Click to Validate
.GOV
4 California Small
Business Certified
16 Data Ticket, Inc. City of Placentia

2. 1reet, Suite 300 Irvine, CA 92614 RFP for Profes ,ce.. ,r (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing

CONFIDENTIAL INFORMATION DISCLAIMER
This proposal contains certain confidential and valuable information in the form of ideas, know- how, concepts, processes, plans and trade secrets that belong to Data Ticket, Inc. In accordance with the California Public Records Act, this confidential information shall not be disclosed outside the City and shall not be duplicated, used, or disclosed in whole or in part for any purpose except in the procurement process. Confidential information contained in this document is noted on each applicable page or image. Serious and irreparable competitive disadvantages in future procurements could result from the release of any confidential information contained in this proposal. Please notify us immediately, in writing if there is a request for disclosure of any confidential information so that Data Ticket will have an opportunity to participate in any disclosure discussions.

The following data, furnished in connection with this solicitation, shall not be disclosed except to those who are directly involved with the evaluation within the City and shall not be duplicated, used or disclosed in whole or in part for any purpose other than to evaluate the proposal provided. If a contract is awarded to this offer or in connection with the submission of this data, the City shall have the right to duplicate, use or disclose the data to the extent provided in the contract. This restriction does not limit the City's right to use information contained in the data, unless it is obtained under proper authorization from another source without restriction.

Note to the City of Placentia: Data Ticket has responded to the City of Placentia in full for every requirement identified. We respectfully request the city provide Data Ticket with the option to remove the following areas of our RFP Response in the event the city releases this response to the public:
o Screen Samples / Screen Shots of our Proprietary Solution o Report Samples of our Proprietary Solution
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17 SECTION A: COVER LETTER
May 11, 2026
City of Placentia
Attn: Joseph Lambert, Development Services Director
RE: RFP for Professional Services for
Code Enforcement Citation Processing
Dear Mr. Lambert:

DATA .

TICKET "
Data Ticket, Inc. appreciates the opportunity to respond to the Request for Proposal for Code Enforcement Citation Processing for the City of Placentia and responds positively to all requirements therein.

Data Ticket is the City's current citation processing and collections provider and has been since 2008. Since that time, the City has issued over 9,861 citations for code enforcement violations and collected over $1,072,000.00 in fines and penalties and the City has issued over 572 administrative citations for accounts receivable collections and collected over $37,800 in fines and penalties.

We understand the City's scope of work better than any other vendor because we have been performing the services required for the past 18 years on behalf of the City. We will continue to provide the City with excellent customer service and advanced software and services.

Data Ticket, Inc. is a California Corporation, a California certified Small Business and a California certified Women Owned business. Our full-time staff, located in Irvine, California, includes comprehensive IT, operations, adjudication, data entry mail and customer services departments.

The individual authorized to negotiate and bind the firm contractually to all statements in this proposal is Brook Westcott, Chief Operating Officer. Questions regarding this proposal should be directed to Brook at Data Ticket's corporate headquarters, where all work will be performed.

Data Ticket, Inc.
2603 Main Street, Suite 300 1 Irvine, CA 92614
Office: 949-428-7240 1 Fax: 949-281-3195
BWestcottDataTicket.com; Cl ientServices(a�DataTicket.com We believe after reviewing the enclosed proposal, you will agree that Data Ticket, Inc., is the most qualified partner to continue to provide the professional, focused service necessary for superior administrative citation processing.

Thank you,
Brook Westcott
Chief Operating Officer
18 Data Ticket, Inc.
.eet, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for Professiona
Code Enforcement Citation Processing
SECTION B: TABLE OF CONTENTS

DESCRIPTION SECTION

COVER LETTER A

TABLE OF CONTENTS B

INTRODUCTION C

REFERENCES D

SCOPE OF SERVICES E
Schedule of Performance

PROJECT MANAGEMENT F

REPORT SAMPLES G

PROJECT FEES UNDER SEPARATE COVER
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19 Data Ticket, Inc.
.°lain Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for Prof€
Code Enforcement Citation Processing
SECTION C: INTRODUCTION
Data Ticket Experience
Data Ticket, Inc. is a California Corporation that provides administrative citation processing, courtesy noticing, payment processing, adjudication management, Franchise Tax Board collections processing, data entry, inbound and return call customer service, citation issuance hardware, citation enforcement software, as well as parking citation processing, parking permit management and collection services for Cities, Counties, Universities, Districts and other Public entities nationwide. Data Ticket employs 49 full time Staff. Data Ticket was incorporated in California in 1989. We provide expertise to ensure that citations get processed and collected in a timely manner for over 500 Agencies nationwide.

The Beginning — Delinquent Parking Collections
Data Ticket's initial focus in 1989 was to attempt to collect citations that had been issued but not collected in a timely manner or were considered "delinquent". We developed a niche in the industry that removed the management of California DMV registration holds and releases, customer service and delinquent noticing from public municipalities and offered a contingency based pricing model in return. The idea was simple: with no upfront cost, we would handle delinquent parking citations and only get paid when the citation was paid.

The Middle —Expansion of Services into Code Enforcement While we continued to expand our parking citation processing services, we realized there was a gap in the market in that municipalities with which we were working did not have an effective or efficient manner in which to manage their code enforcement citation operations.

We incorrectly assumed that code enforcement processing would be just like parking citation processing, but we quickly realized that code enforcement was much more diverse in the way in which municipalities handled the processing, adjudication, data entry, and even the citation date.

Now — Full -Service Processing and then some....

We were the first software provider in California to develop administrative citation processing software and to process for agencies that issue non -criminal citations, and we quickly expanded our services to include citation issuance, citation enforcement, Franchise Tax Board collections, and more.

Today, Our client's annual citation issuance ranges from 25 — 360,000. Every single client is treated with great care, attention and respect regardless of size. All citations are processed according to each client's unique set of business rules, and always in compliance with state and local laws.

Data Ticket's sole office is in Irvine, California. All work performed will be handled out of this office. Our offices are always open to our clients, and we encourage in-person communication on a regular basis. Data Ticket, Inc. is a California certified Small Business Enterprise and a California certified Woman -Owned Business Enterprise. 5jPage
20 Data Ticket, Inc.
.°lain Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for Prof€
Code Enforcement Citation Processing
Data Ticket, Inc. has never been, nor is currently, involved in any bankruptcy. Likewise, we are not involved in reorganization, liquidation or dissolution proceedings. A trustee or receiver has neither been appointed overall nor to a substantial portion of the property of Data Ticket, Inc. under federal bankruptcy law or any state of insolvency law.

Financial Stability & Capacity
Data Ticket is privately owned and operated; we have no loans or debt. All our hardware and software are 100% owned, maintained, supported and upgraded by the company.

Data Ticket is fiscally conservative and financially sound. There are no known financial issues that will prevent Data Ticket, Inc. from providing, implementing, and maintaining the proposed system for the term of the contract.

In summary, we are fiscally conservative and financially sound, consistently planning for the future and ensuring that our research and system upgrades keep us at the forefront of the industry and provide our clients with fully tested, stable, leading-edge technology and services.
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21 Data Ticket, Inc.
2603 Main Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for ProfE
Code Enforcement Citation Processing
SECTION D: REFERENCES
Below and on the following page, Data Ticket has provided 5 clients with which we currently provide the services required by the City of Placentia for administrative citation processing.

Reference #1:
(a) Client Information:

City of Laguna Beach
505 Forest Avenue
Laguna Beach, CA 92651
(b) Client Contact:

Jim Beres, Civilian Services Administrator
949-464-6669
JBeres(i LaqunaBeach0itv.net
(c) Project Description:

Data Ticket provides administrative citation processing for the City of Laguna Beach, including the sending of all notices, handling of inbound and outbound calls, payment processing, management of the adjudication process and the provision of independent hearing officers. Data Ticket also provide handheld ticket writers and citation issuance software and perform data entry of manually issued citations. Finally, Data Ticket provides banking services on behalf of the City.

Reference #2:
(a) Client Information:

City of Seal Beach
911 Seal Beach Blvd
Seal Beach, CA 90740
(b) Client Contract:

Michael Ezroj, Police Captain
562-799-4100, ext. 1174
MEzroi(a�SealBeachCA.gov
(c) Project Description:

Data Ticket provides administrative citation processing services for the City of Seal Beach, including the sending of all notices, handling of inbound and outbound calls, payment processing, management of the adjudication process and the provision of independent hearing officers. In addition, Data Ticket handles all banking via an escrow account, issues refunds on behalf of the City and processes all NSFs and chargebacks.

Data Ticket also performs data entry of manually issued citations.

Reference #3:
(a) Client Information:
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22 Data Ticket, Inc. City of Placentia
2603 eet, Suite 300 Irvine, CA 92614 RFP for Profe Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing City of Fairfield
1000 Webster Street
Fairfield, CA 94533
(b) Client Contract:

Jeremy Profitt, Police Support Manager
707-428-7709; Cell: 707-366-5404
JProfittCc_Fairfield.CA.gov
(c) Project Description:

Data Ticket provides administrative citation processing services for the City of Fairfield, including the sending of all notices, handling of inbound and outbound calls, payment processing, integration and participation in the Franchise Tax Board's Interagency Intercept Program, management of the adjudication process and the provision of independent hearing officers. Data Ticket also handles the data entry of all manually issued citations.

Reference #4:
(a) Client Information:

City of Placentia
401 East Chapman Avenue
Placentia, CA 92870
(b) Client Contract:

Dan Pivaroff, Code Enforcement Supervisor
714-993-8173
DPivaroff(a,Placentia.orq
(c) Project Description:

Data Ticket provides administrative citation services for the City of Placentia, including the sending of all notices, handling of inbound and outbound calls, payment processing, integration and participation in the Franchise Tax Board's Interagency Intercept Program, management of the adjudication process and the provision of independent hearing officers. Data Ticket also provide handheld ticket writers and citation issuance software and perform data entry of manually issued citations.

Reference #5:
(a) Client Information:

City of Jurupa Valley
8930 Limonite Avenue
Jurupa Valley, CA 92509
(b) Client Contract:

Ryan Batista, Code Enforcement Supervisor
951-332.6464 ext:262
RBatista((JurupaVallev.orq
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23 Data Ticket, Inc. City of Placentia
2603 eet, Suite 300 Irvine, CA 92614 RFP for Profe Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing (c) Project Description:

Data Ticket provides administrative citation processing services to the City of Jurupa Valley, including the sending of all notices, handling of inbound and outbound calls, payment processing, integration and participation in the Franchise Tax Board's Interagency Intercept Program, management of the adjudication process and the provision of independent hearing officers. Data Ticket also handles the data entry of all manually issued citations.
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24 Data Ticket, Inc. City of Placentia
2603 eet, Suite 300 Irvine, CA 92614 RFP for Profe Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing SECTION E: SCOPE OF SERVICES
Below and on the following pages we have provided a response to the City's Scope of Services. As the City's current vendor for these services, we can confidently confirm that we will continue to provide the scope of services as required, while providing enhancements through the life of the contract at no additional cost to the City.

1. Technical Requirements
a) Our Solution is 100% web -based and will continue to provide City personnel and the City's Customers with real-time access to all citation information including relevant documents, payment information, adjudication correspondence and documentation and a complete audit trail of all transactions at the citation level.

Data Ticket will continue to provide the City with secure access via the internet to our Administrative Citation processing Solution. City Personnel will continue to have inquiry capabilities into the following data fields:
• All citation level information that was entered on the citation, • All photographs, videos and/or voice recordings taken at the time of citation issuance and transmitted to Data Ticket
• Current status of the citation provided in bolded text • Notice history, including date sent, date due, address sent to, responsible party, location of the violation, and amount due
• Adjudication history, including date the citation was placed on a hearing hold, date hearing was scheduled for, date hearing schedule letter was sent, judgment, date judgment was entered, date judgment letter was sent, disposition information, hearing officer name, complete appeal description, images attached as part of the adjudication process and a complete description of the reason for appeal if the appellant appealed online
• Links to each notice and adjudication letter sent
• Payment information, including payment type, payment received date, check date, check number, deposit date, payment location, amount paid, and returned check date or credit card charge -back date
• Penalty history including penalty date, penalty amount • Responsible party information, including any changes to the responsible party • All phone notes as entered by our customer service representatives and any other personnel who have a username and password
• The dollar value owed at the Responsible Party level as well as the Case level • A complete audit trail of the citation, including a username and date for every transaction
• Citation simulation for reproduction and printing at the City • Scanned images related to Adjudication, payment backup and other matters In our Citation Detail screen, real-time information is displayed to the user, including all the items mentioned above. In addition to those items, you will see many data fields are underlined. These fields are hyperlinked so that by clicking on them the 10I
25 Data Ticket, Inc.
.°lain Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for Prof€
Code Enforcement Citation Processing
user will be taken to a pop-up that details more information about the specific data.

The following fields are hyperlinked:
• This person: $0.00: When clicked, this field displays a pop-up box that lists all citations issued to this person, the date of the citation, and the amount owed on the citation.
• This case: $0.00: When clicked, this field displays a pop-up box that lists all citations issued as part of a specific case.
• Responsible Party History: When clicked, this field displays a pop-up box that lists prior registered owners, responsible parties, and renters associated with the citation.
• Payment Plan: When clicked, this feature provides the ability for the user to review the payment plan letter sent for the citation
• Notices: When clicked for each Notice sent, this field displays a new browser window that displays the front and back of the actual notice sent to the registered owner. A copy of each notice sent is associated with each citation, so City Personnel never needs to request a copy of a letter sent on its behalf • Adjudication Letters: When clicked for each Adjudication Letter sent, this field displays a new browser window that displays the front and back of each letter sent during the adjudication process
Our Solution will provide a real-time audit trail for every action in the Solution, including date, time and username of the individual or job performing the transaction. Additionally, all phone notes will be captured and displayed at the citation level for City Personnel and all images, videos, voice recordings, adjudication documents and notices will be attached and viewable for City Personnel.

Our Solution is 100% web -based, providing City Personnel with all transactions real- time such that the data is never stale or old. City Personnel will have access to update citation data via our real-time web interface 24/7. b) Our Solution will continue to interface with Comcate software to share citation details in a streamlined, user-friendly manner for the City.

2. Operational Requirements
a) City Personnel will continue to use direct dial and group dial phone numbers to reach Data Ticket Staff directly. In addition, City Personnel will continue to use direct email and group email addresses to reach Data Ticket Staff.

Data Ticket will continue to provide several toll-free numbers for customers who wish to pay over the telephone, ask questions regarding their citation(s), ask questions regarding payments and adjudication, and obtain general information.

These telephone lines will provide individual with the ability to pay for their citation(s) using Visa, Discover, American Express and MasterCard.
26 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Our IVR Solution provides 24/7 service that is available for any caller who can make a toll-free call. This Solution is never offline. Our Solution currently supports City of Placentia callers and is sufficient in design and capacity to add to in addition to the existing call volume.

The current IVR Solution supports the receipt of calls in English and Spanish. Our IVR Solution provides callers with real-time information regarding their citation(s) and allows individuals to transfer to a live Customer Service Representative (CSR) from 8am — 5pm, Pacific.

Data Ticket will continue to provide a fully trained Customer Service Department to handle all inbound calls regarding citations. All calls will be recorded for quality assurance, and call recordings will be provided to the City upon request.

All Customer Service Representatives are bi-lingual, speaking English and Spanish.

Our Customer Service Representatives are well versed in handling the concerns and questions of recipients of Administrative Citations. Data Ticket is the City's current citation processing vendor and is the only vendor capable of providing uninterrupted service.

All Data Ticket CSRs are well trained in how to handle the City's callers. As the City's current processor, we can provide the most experienced, expert service to the City's callers.
b) Data Ticket will continue to provide a customer -facing website for citation recipients to view, manage and pay for their citations online. Depending on the type of administrative citation(s) customers search for, their search criterion could be citation number and time of issuance, citation number and date of issuance, notice number and zip code, invoice and date or payment plan number. Upon finding a citation, the customer will be displayed with real-time information about that citation, including citation number, date and time of issuance, location of issuance, violation code, violation description, amount due and more.

Data Ticket will continue to provide the public with the ability to pay, appeal, obtain answers to frequently asked questions and view details regarding the specific citation searched. The City does not currently utilize a customized user interface; however, we are happy to provide a customized user interface at no cost to the City, should they choose.

Our Solution will continue to accept Visa, MasterCard, Discover and American Express via Authorize.net for real-time authorization and Wells Fargo for settlement and our Solution will continue to send a customized email to the payee upon successful payment of a citation(s). Finally, our Solution provides for the lowest convenience fee payment in the industry and provides the ability for a Customer to pay for many citations in a single transaction.
121 Page
27 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing c) As mentioned in item 1 a) above, City Personnel will continue to have a complete audit trail for every transaction in the Solution. Data Ticket does not ever purge data, unless specifically requested or required to do so by a Client.

Information displayed for each transaction includes the date the transaction was made, the individual or Solution that created the transaction, details regarding each transaction, and a sequence number or transaction number that allows for the details to be better understood.
d) As mentioned in 2 b), Data Ticket will continue to provide a customer -facing solution where citation recipients can view, pay for, appeal or get detailed information regarding their citation(s). In addition, customers may elect to view payment options and even images taken at the time the citation was issued, if the City allows. e) Data Ticket utilizes TLS 1.2 or higher and is SOC 2 Type 2 compliant. Annually we are audited by a third -party vendor to ensure this level of compliance is maintained. Data
Ticket operates and updates all our hardware and software on-site in Irvine, California. We do not outsource any part of our infrastructure. Data Ticket maintains all databases and physical system security in a manner that provides
complete confidentiality and protection from unwanted
access.

Data Ticket's website is redundantly hosted on separate physically secured hardware with the following security precautions:
• All server infrastructure is secured behind firewalls with intrusion detection and prevention enabled. Specifically, SonicWall firewalls are utilized for the web, Barracuda firewalls are used internally, and Cisco firewalls are used for our real- time connection to California DMV.
• All passwords are one way hashed to ensure maximum user account security. • All website access is securely encrypted using TLS 1.2 and PCI Compliance standards.
• Nightly backups are made to ensure complete data integrity of the information maintained.
• Our system is comprised of redundant web, database, and file servers all optimized to ensure maximum redundancy and security
f) Data Ticket has provided Code Enforcement Processing services and software longer than any vendor in the industry. Our full-service offerings include data entry, customer service, payment processing, the generation and mailing of notices, handling of all inbound correspondence, outbound return call handling, the electronic scanning and attachment of all correspondence sent and received, full-service adjudication services, including the provision of independent, certified hearing 131 Page
28 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing g)
officers, and full integration with Franchise Tax Board's Interagency Intercept Program.

Data Ticket will continue to track all administrative citation appeal requests and related correspondence. All received correspondences will be scanned and electronically attached to the citation record for which it applies. City Personnel will have the ability to view all Administrative Citation Appeal Requests online.

Citizens will have access to our online solution 24/7 to obtain real-time information regarding their citation(s) in the adjudication process. Additionally, Appellants will have access to a toll-free, bi-lingual line that rings directly to our Adjudication Department so Appellants can speak directly with specialists regarding their citation(s).

Hearing Officers who perform Administrative Hearings will have the ability to enter a disposition online, real-time via our Solution. As soon as a disposition is entered, our Adjudication Department will be notified that a disposition letter is ready to be generated and mailed. Depending on the City's requirements, disposition letters are either generated and mailed locally by Data Ticket Personnel, or they are provided to InfoSend, our noticing vendor for printing and mailing.

In the instance a citation is dismissed after payment has been made, Data Ticket's Adjudication Department will promptly request a refund to the issued. City Personnel will continue to have access to our solution to view all pending refunds. Additionally, if the City requires so we will provide an interface from our Solution to the City's finance solution to automatically generate refunds.
h) Data Ticket will continue to follow the City's process that provides citation recipients to appeal their citation outside of the court system, with payment. This process includes the request for a hearing by a certified hearing officer who is independent from Data Ticket and from the City.

All hearings will be performed in accordance with the City's requirements and may allow for in person, written, zoom or phone hearings. Zoom, in person and phone hearings will be recorded.

As soon as the hearing is complete, a disposition will be entered into our Solution, and disposition letters will be sent via 1st Class Mail to the appellant. i) Our Solution is already integrated with Comcate to provide seamless operations for City Personnel. Our Solution is time and even driven so that appellants may appeal a citation at anytime online or via mail, given they are within the timeline allowed by the City.

Our Solution will continue to support indigent payment plans on behalf of the City. 141 Page
29 Data Ticket, Inc. City of Placentia
2603 eet, Suite 300 Irvine, CA 92614 RFP for Profe Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing j)
All manually issued citations will continue to be scanned into our digital drobox and presented to the first available Data Entry Operator. As soon as the citation is entered, the electronic image of the citation will be electronically attached to the citation record within the Solution, providing City Personnel with the ability to view a copy of each citation online.
k) City Personnel will continue to have the ability to edit all citation details within the Solution. Upon update of a citation, a detailed transaction history line will be added to the citation, displaying the date the change was made, who made the change, a description of the change, and a transaction number to help better understand the sequence of transactions.

In addition to making a change at the citation level, City Personnel will continue to have the ability to make changes at the license plate and responsible party level, which will update each citation individually.

I) Data Ticket utilizes our own digital drop box that allows clients to upload citations to our client website. Upon receipt, each citation is routed to the first available data entry operator who will key and save each citation individually. This process occurs in less than 48 hours and provides the added benefit that each manually issued citation is electronically attached to the citation record within the solution. m) Citations that share the same license plate and state will automatically be linked within the Solution. Citations that share the same name and address will also be linked within the Solution. These features provide City Personnel with the ability to view citations individually, as the plate / state level, or at the responsible party level. n) Data Ticket will continue to send all correspondence via 1st Class Mail on behalf of the City. In addition, where applicable, a return envelope will be included with each mailing. Data Ticket will continue to meet all applicable State and local laws and regulations in regard to citation processing and adjudication.

3. Franchise Tax Board
a) Data Ticket will continue to oversee and maintain registration on the Franchise Tax Board's Interagency Intercept Program via our seamless interface. Data Ticket offers the most comprehensive Franchise Tax Board interface for the Interagency Intercept Program for advanced collections in the industry and has done so for the last 15 years. Data Ticket's Citation Processing System software is time and event driven. This means the system automatically identifies citations that are eligible for FTB collections. As with the rest of the system, a complete audit trail is provided to the City that includes all transactions related to FTB.

Data Ticket obtains Social Security Numbers for those citations eligible to be sent to FTB; however, we perform this task after we send a notice to the individual regarding the FTB process. This notice is required by FTB to be sent to any individual who will be placed in the program, and it allows the individual 30 days 151 Page
30 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing from the date of the notice to pay all citations eligible for the FTB program prior to being placed in the program. Often this notice will result in payment, which eliminates the cost to the City of obtaining a SSN and returns revenue to the City much sooner than waiting for tax season.
b) Data Ticket will continue to handle all customer service as it relates to FTB processing.
c) The Cities of Fairfield, Placentia, and Jurupa Valley, provided as references in our response to the City's RFP, utilize our Franchise Tax Board services. We have provided Franchise Tax Board services for well over 17 years. d) We have submitted to FTB on behalf of the City of Fairfield just over $3M and collections have just started and are at over $8K. Submission to FTB for the City of Placentia's Administrative Citation is just under $360k with collections at just under $24k.
e) Data Ticket understands it must pay all fees associated with FTB participation.

Schedule of Performance
The City has requested that respondents provide a schedule of performance as it relates to the scope of work that includes activities, meetings, timelines, and draft and final work products and deadlines; however, as the City's current processor, we are fully implemented and functional. We are the only vendor that can and will provide uninterrupted services to City Personnel and the City's Customers.
16IPage
31 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing SECTION F: PROJECT MANAGEMENT
Project management of the City's contract is critical to the success of the partnership. We will continue to provide City Personnel with a fully dedicated Project Manager to facilitate all operations. In addition to the Project Manager, we will provide a supplemental Project Manager. These two individuals will be available during normal business hours, Monday — Friday 8am — 5:00pm Pacific and City Management will have their cell numbers for after hour assistance.

Individual
Assignment of Tasks
Heather Nowlan, Director of Client
Services & Project Manager for the
City of Placentia
Brook Westcott, Chief Operating
Officer, Project Manager for the City
of Placentia
Bradley Miller, Mobile Support
Manager for the City of Placentia
IT Oversight
Enhancement Prioritization
Accounting Oversight
Attendance at City Council Meetings
Monthly Performance Review
Collection Rate Statistics / Financial Analysis
Internal Oversight of Operational Processes
Client setup and maintenance
Initial and on-going User Training
Correspondence Review
Attendance at City Council
User and Administrator Setup
Daily Questions
Handheld Training
Handheld Customization
Handheld Assistance / Follow-up
Heather Nowlan, Director of Client Services, will continue to be responsible for working closely with the city to attend all meetings and assist in providing each of the City's Personnel with unique usernames and passwords that will provide access to the Citation Processing System at the appropriate, requested level. In addition, Heather will continue to be responsible for providing all user training in the Citation Processing System Software.

This training will be performed via the Internet and over the phone. Finally, Heather will be responsible for reviewing all notices and correspondence to be sent on behalf of the city.

Brook Westcott will continue to be responsible for ensuring the IT, Accounting, FTB, and Noticing work properly for the city. She will also be responsible for all financial analysis required by the City as well as contractual oversight. Brook will attend all City meetings, both on-site and off-site.

Bradley Miller, Mobile Support Manager, will continue to be responsible for providing training to all city personnel at the City's preferred location(s). Bradley will also be responsible for providing regular enhancements to our Mobile Software and he will be responsible for working directly with City Personnel to ensure the handhelds are being utilized accurately to provide the most benefit to the Officers and to the City. 171 Page
32 15is leeadinger
Sr. Software Developer
era Himnjaun
Junin Blankenship
Software Developers
Wanda St.w.e
Saft.. o.nlop.rID 1.1.4.41. Lao,
.1011.11319.

Chid SEtwSy0rfi r
Bradley Miller
rra MubileSu. , •rt
Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. Al Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Data Ticket Staff Access
In addition to the individuals dedicated to the city on the prior pages, Data Ticket provides the highest level of services to each of our clients by providing access via phone, email and in person to all our Department Managers. We have adequately staffed each Department to accommodate every client's needs. We do not share resources across Department; rather we have hired and maintained each Department such that there is no need to share resources; however, personnel are cross trained to ensure our entire staff is well versed in the entire citation processing lifecycle.

Below, we have provided the city with a high-level organization chart for Data Ticket. All the individuals identified on the chart work in the Irvine, California office and each of the individuals identified in the organization chart provided below will be made available to City Personnel throughout the life of the contract.

Brook wastcort
Heather Howlan
idnaa wig
I
Jake Alum Annie Deng eaeannecaMe,as
Operations Departments
Tim Markel
Franscin
Airlana Grande
Brittany Williams
OpemCous /Adjudication
Karla Fuentes
Karla Fuca.

Lily codas
Alfredo j D A
M:?ael Tr,J jIt
CSR, !lingual
Eli -Angeles
Marla morales
Karla Fuentes
[SRS English
Judy Tran
4a
14:.1:3l
Marlene Hernandez
aS.iYi: Yale::i
Alek Vega Emty6enfmnics[o
Dnriel1-elid.rei6 Vivian Ly
waraashavaky Hoa Tag
Samuel Rose
Morph Edmund KIIM..ajia
Tammy Thu sash Hammond
germ Kim
Mail Boom J Dam Entry perks
InformationTed.nolugy
181 Page
33 Data Ticket, Inc.
2603 Main Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for ProfE
Code Enforcement Citation Processing
SECTION G: REPORT SAMPLES
Data Ticket offers the most extensive reporting capabilities in the industry. Our reports are provided to our clients via a web -based real-time Solution that provides us with the ability to generate Financial, Management and Operational Reports for any timeframe required.

Our reporting structure is set as follows for Administrative Citations. Each Category contains a minimum of 5 reports each with a maximum of 10 reports in any single category, for a total of 87 reports:

Adjudication Reports
Citation Reports
Financial Reports
Officer Reports
Payment Plan Reports
Report Generator
Aging Reports
DMV Reports
Franchise Tax Board Reports
Operational Reports
Refund Reports
Customer Service
Handheld Reports
In addition to those categories identified above, we also have a complete category for Permits, Month-end Invoicing Reports, and My Saved Reports. Finally, we have a complete Report Generator tool that provides our clients with the ability to generate, save and share custom reports.

Below, we have provided the city with a view of the Reporting Home page that displays citation statistics in a graphical manner for our clients. As you can see from this screen print, a drop-down box is provided in the top right corner that allows the user to select the month that he/she wishes to view. In addition, this screen is configurable to display a variety of statistics.

IC?CI

CITATION PROCESSING CENTER
0 210-
0-
1 Citations issued (WO)
Iaa, ch1,1,5 ,1,rs
Payments By Location 'ARO)
real ueven.IP' g»r. , e7
le
Finally, we offer City Personnel a Report Generator feature. This provides our clients with the most advanced reporting capabilities available. This feature provides City Personnel with the ability to select a "Standard Report" or to select a "Data Grouping" and create custom, real-time reports. These reports can be saved, shared amongst co-workers, or just run and viewed.
19IPage
34 Data Ticket, Inc. City of Placentia
2603 eet, Suite 300 Irvine, CA 92614 RFP for Profe 1I Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Below we have provided a screen shot of our "Report Generator" capability. This capability provides our City Personnel with the ability to select a "Standard Report" from the table on the prior pages and set Optional Criteria, as well as drag and drop Report Columns into and out of the Report. If you choose, you can also start with a "Data Collection" and create a fully custom report.

CPC

CITATION PROCESSING CENTER
Quick Search 0 Brook Westrott • Sign Out
Home Search Mations Community Service Payments & Refunds Adjudications Reporting Maintenance Tow Auto Enforcer Ability to Pay Purchasing Clerks
Officer Summary Report
this report pulls by officer the number of citations written, paid, and total owing amount.

Required Criteria
Agency Name: Placentia Code Enforcement v IN Include Current IN Include Delinquent ❑ Summanze Data Department Name: Code Enforcement y
Citation Start Date: 05/01/2026
Citation End Date: 05/11/2026
Optional Criteria
Report Columns
Sort Order
Select Column
1111
RP State
RP Zip
VIN
Violation Description
Void?
Body
Bal Adjustments
Charges no Bal Adj
Gender
Race
Date of Birth
Primary Sort: Agency
Drag and Drop Columns
1 Secondary Sort: Agency
AND v
Columns Included in Report
Agency
Badge
Officer Name
Citation
Cite Date
Time
Location
Status
Owing
Municipal Codes
Please note your report will open in a new window. Please disable any pop up blockers or your report will not open.

Please note, if your date selection spans less than 32 days, the information will be based on real-time data. If the date selection spans more than 31 days, the information will come from our database as of the end of yesterday's date.

Tip: After clicking "Run Report", if your report has less than 1,000 rows, you can dick on the column headings for sorting. ® 2026 citation nrossinu center. All aigl.0 s erred
dientsea.oataIcket.com 1-a8s-752-o512 Mission statement Once you have created the report you would like to run on a regular basis, City Personnel has the option to simply save the report to your "My Reports" list. You can then choose to delete the report, clone the report, or share the reports amongst co-workers. The clone feature provides users with the ability to generate a report with a slightly different or altogether different set of criteria.

All the reports available to our clients are available on our website. This provides City Personnel with the ability to generate reports on their timeframe while reducing their dependency on a vendor. We find the more control we provide to our clients; the better able they are to do their jobs, on their timeframe. If there are specific reports City Personnel require on a specific timeframe to be provided by Data Ticket, we will provide those at no cost to the city.
201 Page
35 Data Ticket, Inc.
2603 Main Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for ProfE
Code Enforcement Citation Processing

1. Officer Summary Report
The City has requested a sample of a report detailing, by Officer, each citation written.

Please see that report below, referred to as the Officer Summary Report:

Officer Summary Report
Dare Range: 01I01/2023-1213112115
21345
2135
135
2135
135
2135
135
2135
135
2135
135
2135
135
2135
135
2135
135
2135
135
2135
2135
2135
135
2135
135
2135
135
2135
135
2135
2135
2135
135
2135
135
2135
11/24/2025 00.00 1708 SAINT JAMES PL PLACENTIA, CA 92870 Closed $0.00 6.04.030 05/12/202500:00 775 S PLACENTIA AVE PLACENTIA, 6.

A 92870 Closed $0.008.0030
05/21/2025 IACENrIA,CA 92870Cl$0.00 6.04.030
01/21/2025 Closed $0.00 8 06 030(2)
02/09/2026 00 00 4,731 SANBERT PLACENTIA, CA 92870 Closed $0.00 8 06 330(2) 09/22/2025 00.00 917 FINNELL WAY PLACENTIA, CA 92870 0:sm $0.00 23.81.020 09/03/202500:00 612 3 ROSE DR PLACENTIA, CA 92870 Dpen $151.50 23.41.030 11/19/2025 70 Cllose2 $0.00 903.3.3
04/15/2026 00 00 1153 EIMPEMAL HWY PLACENTIA, .CA 92870Open $200.00 6 04 330
03/30/2026 Closed $0.00 8 06 030(1)
04/09/2025 00.00 620 003= 0R 2 135 PLACENTIA,, CA 92570 Closed $0.00 6.04.030 09/18/2025 Closed $0.008.06.030(1)
05/29/2025 $0.00 6.45.3130
02/04/2026 Vold $0.30 CBC105.1
O 1/27/2026 00 00 101 S MELROSE ST PLACENTIA, CA 92370 Open $151.50 C6C105.1 04/01/2026 00:00 1930 WHITMAN DR PLACENTIA, CA 92870 Open $750.00 6.04.030 02/10/2026 70 Closed $0.00 8.44.060
04/22/2026 Open $100.00 04
04/22/2026 - IACENna, CA 92870 $100.00 1 3
79 20 3
01/07/2025 00 00 1031 MAGNOLIA AVE PLACENTIA, CA 92870 Disco $0.00 14 04 300 06/16/2025 00:00 1005E IMPERIAL HWY PLACENTIA, CA 92870 Dsm $0.00 6.04.930 01/12/2026 n $757.508.06.030(2)
06/23/2025 00.00 1330 CORBETT DR PLACENTIA, CA 92870 Open 5151.50604930 09/03/2025 00 00 612 3 ROSE DR PLACENTIA, CA 321370 Open $151.50 6 04 030 O 9/15/2025 00.00 L223 CAMPANIS PLACENTIA, CA 92870 Closed $0.00 8.04.110 03/19/2025 00:00 1601 SIERRA 60NITA DR PLACENTIA, CA 92870 Closed $0.00 6.04.030 04/01/2025 700
$0.00 6.04.330
03/24/2026 Closed $0.00604030
05/29/2025 00 00 200 ORANGE GROVE 4.31E PLACENTIA, CA 92870 Closed $0.00 6 45 3130 O 3/17/2026 00.00 825 51AKEVIEW AVE UNIT F PLACENTIA, CA 32870 Closed $0.00 6.04.030 02/03/2026 00:00 525 MOHAWK DR PLACENTIA, CA 92370 Closed $0.00 6.04.030 04/07/2026 Closed $0.00 23.78.020(g)
03/12/2026 00.00 1050 S RICHFIELD AD PIACENTIA, CA 92870 211sm $0.0 1 07/24/4325 PLACENTIA,
32070 i500 $0.00 6 04 0 301
10/13/2025 00.00 500 DARTMOUTH DR PLACENTIA, CA 92870 Closed $0.0023.78.150 11/24/2025 00:00 726 MORSE AVE PLACENTIA, CA 92870 Closed $0.00 14.04.010 Placentia Cade Enforcement
Code Enforcement

2. Daily Deposited Report
The City has requested a sample of a report detailing, by Day, each bank deposit, referred to as the Daily Deposited Report:

Daily Deposited by DTI Report
Date Range: 04/01/2026-04/17/2026
Day 4t Orphan Paymen Orphans 01110111 1530111 Payments Mr Placentia Code Enforcement
Code Enforcement
26 -04 -02 -Thu $0 00 4 $450.00 $3.30 50.00 $0.03 $450 00 26 -04 -03 -En $0 OD $151.50 $3.00 30.00 $0.00 $151 50
26 -04 -04 -Sat $0 DD 2 $300.00 40.00 30.00 40.00 $30000 26 -04 -06 -Mon 0 $0.00 $300.00 (0.00 50.00 50.00 5900.00 26 -04 -08 -Wed 0 $0.00 1 $200.00 $0.00 50.00 50.00 5200.00 26 -04 -09 -Thu $0.00 50.00 $550,03 50.00 50.00 5350.00 26 -04 -10 -Fri $0.33 1 $100.00 $0,00 50.00 50.00 $100.00 26 -04 -12 -Sun $0.03 1 $300.00 $0.00 50.00 $0.00 $300.00 26-04-14-T1e$0 00 1 $0.00 $200.00 50.00 $0.00 $200 00
26 -01 -1s -wed $0 00 2 $200.00 $3.00 50.00 $0.00 $200 00 26-04-16-Tfiu 0 $0 00 4 $700.00 $330.00 50.00 50.06 $1,00000 00315: 3 $0.06 25 43,301.50 ;85000 $0.00 $000 44,151.50 11 remrds matched your report criteria (Including Curren and Delinquent c:tahons, s.4.1 Byrt Da atc00, Conditions Payment Locatim =Data 9:4.50' CR Payment location - 'Intern t' ) Amt Generated 5110/2026 O 2:053771.1ro 9 to rat2nr- Property Export to Ex-cel
Pre

3. Citation Status Report
The City has requested a sample of a report detailing, by Cite Status, each citation activity performed for each cite, referred to as the Citation Status Report:
21 I Page
36 Data Ticket, Inc.
2603 Main Street, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
Citation Status Report
Date Range 04/0112026-04/18/202
Age.,
Citation Case CP Cite Oa. Time Status Location
City of Placentia
RFP for ProfE
Code Enforcement Citation Processing
Placentia Cede Enforcement
Code Enforcement
20 Notices Appealed? FTO? Original Amount Charges/Fees Payments Owing Placenta Code Enforcement 04/14/2026 00:00 Open 726 MO1 0 No 0(0 1200.00 1200.00 Placenta Code Enforcement 84/14/2026 open 826 E 5, 0 No No 8200.00 $200.00 Placenta Code Enforcement 04/07/202600:00 1025 CP 0 No No $100.00 (5100 00) 10.00 Placenta Code Enforcement 04/06/2026 Closed 401 WC 0 No No $200.00 $200.00 $0.00 Placenta Code Enforcement 04/14/2026 00:00 Open 1707 CP 0 No No 1100.00 1000.00 Placentia Code Enforcement 04/01/2026 00:00 0:10 606 W C 0 No No 1100.00 ($100.00) $0.00 Placenta Code Enforcement 04/15/2026 Open 1500. /000.00 P lacenta Cade Enforcement 04/15/2026 8100.00 (8100 00) $0.00 P lacenta Code Enforcement 44/01/2026 ism 606 WV C 0 No 610 $500.00 ($500 00) 10.00 Placentia Code Enforcement 04/07/2026 00:00 Closed 46)510 0 No No $100.00 $100.00 $0.00 Placenta Code Enforcement 04/11/2026 00:00 0:00 825 SAI. 0 No No $200.00 ($000.00) 10.00 Placenta Code Enforcement 04/15/2026 n 620 N R 0 No No 8100.00 1100.00 Placenta Code Enforcement 84/15/2026 Open 201 5 01 0 No No 8100.00 $100.

Placenta Code Enforcement 04/13/202600:00 Open 1020 Fo o $100.00 1100.00 Placenta Code Enforcement 04/14/2026 00:00 Open 826 E 0: 0No No 8200.00 1100.00 Placentia Code Enforcement 04/02/2026 00:00 0:10 437 LE, 0 No No 1200.00 ($200.00) $0.00 Placenta Code Enforcement 04/13/2026 Closed 8000.08 $100.00 10.00 P lacentia Code Enforcement 04/18/2026 Open 8100.00 M00.00 P lacenta Code Enforcement 44/10/2026 o 0 /600.00 $300.00 /900.00 Placenta Code Enforcement 04/14/202600:00 Open 826 Eo o $100.00 /100.00 Placenta Code Enforcement 04/18/2026 00:00 Open 1290 N: 0No No $100.00 /100.00 Placenta Code Enforcement 04/13/2026 n 1020 FU 0 No No 8100.00 1100.00 Placenta Code Enforcement 04/14/2026 Open 8100.0o $100.00 P lacenta Code Enforcement 04/01/2026 00,00 Closed 610 RIC 0 No No 120000 $200.00 $0.00 Placenta Code Enforcement 41/15/2026 o 0 1500.00 /500.00 Placentia Code Enforcement 04/18/2026 00:00 Open 1412 K 0 No No 1100.00 1100.00 Placenta Code Enforcement 44/02/2026 8200.08 ($200.00) 10.00 P lacenta Code Enforcement 04/13/2026 Open 600 1EF 0 No No 8500.00 $500.00 P lacenta Code Enforcement 04/08/2026 Closed 225 S 0 No o $500.00 $500.00 10.00 Placenta Code Enforcement 04/08/2026 Closed625 Eo o $500.00 $500.00 $0.00 Placenta Code Enforcement 04/15/2026 00:00 Open 569 PA0No No $500.00 $500.00 Placenta Code Enforcement 04/08/2026 Closed 8100.00 $100.00 10.00 Placenta Code Enforcement 84/13/2026 Open 600 10 0 No No 8.000.00 1500.00 Placenta Code Enlnrcement NUM/NM nn:n0 Cloned 525 SH _ 0 Nn Nn R100.00 9100.00 tn.nn

4. Tax Report
The City has requested a sample of a report the City will pay in taxes; however, the City will not pay taxes as part of the Administrative Citation processing. The City will pay taxes as part of Parking Citation processing.

5. Refund Report
The City has requested a sample of a report detailing citations due a refund, referred to as the Refund Report:

Refund Requests Report
,05/11/2026
Placentia Cade Enforcement
Code Enforcement
Placenta Code Enforcement
e un 35011 Date Requested 11 0 aid /053u0 arch
Overpayment os/26/
s 00') $800 00 3508690
(5800 00) 6800 00 3608690
(5100 00) 0000 00 351230
($1,000 00) $1,550 00 3395303
(5100.00) $308.00 3193702
(8100.00) $100.00 3065210
(5151.50) $30300
(5752 50) 8757 50
(5100 00) $400 00 2853666
(5300 00) $600 00 2555836
(6200 00) (200 00
/4:0000) $10
(0000.00 ) $10
($50.00) $100.00 2576063
($150.00) (150,00
(5100 00 ) $250 00
(5200 00) $200 00
(5100 00 ) $250 00
(5100 00) $250 00 2422758
(5400 00 ) (am 00
(000 00) (00
(5300.001 $500.002162343
Placenta code Enforcement 1
Placenta Code Enforcement 1
Placenta code Enforcement 1
Placenta Code Enforcement 1
Placentia Code Enforcement 1
Placen0a Code Enforcement 1
Placen0a Code Enforcement 1
Placenta Code Enforcement 1
olacen. cm Enforcement 1
Placenta Code Enforcement1
Placenta code Enforcement 1
Placenta Code Enforcement 1
Placenta code Enforcement 9
Placentia code Enforcement 1
Placentia Code Enforcement 1
Placenta Code Enforcement 1
Placenta cod( Enforcementg
Placenta Code Enforcement1
Placenta code Enforcement
Placenta Code Enforcement
01000100 code Enforcement
Placenta code Enforcement 1
MARC110191
21101
FRED
CHER
DAVI
san
31551
WEIN
CARL
SHER 930
-701
MEL Sl6
SUP
-r0
442'
'200
913
'385
30 '5331
'5325
-551
160
Violation Dismissed 08/11/2025
Violation Dismissed 08/11/2025
Violation Dismissed 03/06/2025
Overpayrnent08/21/2024
Overpayment 09/15/2023
Ovemayment04/10/2023
Overpayment 09/30/2022
Violation Dismissed 04/05/2022
Oveuaymeat03/21/2022
Overpaymeat 06/29/2021
Overpayment 06/10/2021
Violation Dismissed 04/14/2021
Violation Dismissed 12/31/2020
09/30/2020
Violation Dismissed 05/04/2020
Overpaymeat 03/20/2020
Violation Dismissed 02/06/2020
Overpaymat 12/23/2019
Ovem.aymentw14/2019
Violation Dismissed 07/25/2019
Overpayment 07/22/2019
Overpayment 10/22!2019

6. PCI Compliance Certification
The City has requested a copy of our PCI Compliance Certification. Please see that below:
221 Page
37 Data Ticket, Inc. City of Placentia
2603 Suite 300 Irvine, CA 92614 RFP for Profe. AI Services (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing `i tQlUSpQIJ,
Certificate of Validation
This certlfles that this merchant has completed all sections of the Payment Card Industry's Self Assessment Questionnaire resulting in a compliant rating.

Merchant Name: Citation -Permits Processing Center
SAQ Level: SAC A -EP
Validation Number: Taluspay56110000002321570625
Validation Date: 3rd Day of June. 2025
. Expiration Date: 3rd Day of June. 2026
ASV Compliance Status: Compliant
* ASV Compliance Date: 16th Day of May. 2025
Approved Scanning Vendor: Aperia Solutions, INC.

Aperia
1:711, e uriry
SCouncil
' All merchants are required to validate their PCI compliance yearly_ The overall PCI status could be affected by changes in the merchants card processing environment and/or failure to provide a passing scan as outlined in requirement 11.3 of the PCI Security Standard should one be required. 23IPage
38 Data Ticket, Inc. City of Placentia
lai treet, Suite 300 Irvine, CA 92614 RFP for Profes Serv, (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing

THANK YOU
24IPage
39 Th,lir-7
.T�

PLACENTIA
Rich Heritage, Bright Futu r..

CITY OF PLACENTIA
RFP for Professional Services for Code Enforcement Citation Processing
DATA ■
TICKET `1

PROJECT FEES
DUE
May 15, 2026
5:OOPM

RFP RESPONSE

ELECTRONICALLY SUBMITTED BY
DATA TICKET, INC.

Brook Westcott, Chief Operating Officer
2603 Main Street, Suite 300
Irvine, CA 92614
Phone: (949) 752-6937; Direct: (949) 428-7240
Certified
Women's Business Enterprise
Trutwe+
Trusted Cann
Click to Validate
a
Small
Business Certified
40 Data Ticket, Inc. City of Placentia

2. 1reet, Suite 300 Irvine, CA 92614 RFP for Profes ,ce.. ,r (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing

Note to the City of Placentia: Data Ticket has responded to the City of Placentia in full for every requirement identified. We respectfully request the city provide Data Ticket with the option to remove the following areas of our RFP Response in the event the city releases this response to the public:
o Screen Samples / Screen Shots of our Proprietary Solution o Report Samples of our Proprietary Solution
2IPage
41 Data Ticket, Inc. City of Placentia
lai treet, Suite 300 Irvine, CA 92614 RFP for Profes Serv, (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Administrative Citation Processing Price List:

Data Ticket offers two Cost Models for our Administrative Citation Processing Clients that allow our Clients to select the Cost Model that best suits their individual situation.

Model 1 represents an all-inclusive option that has a higher upfront citation processing fee than Model 2 and includes full service from Data Ticket's staff. This option is typically selected by Agencies whose citation recipients pay their citations on an inconsistent basis. The City currently utilizes Model 1.

Model 2 is often selected by Clients who have a thorough understanding of their collection rates or collections occur within the first 30 days of a citation being issued.

Regardless of the Model selected, you have the option to change Models at any point during a contract period. This provides our Clients with the maximum amount of flexibility so they may experience the maximum return on citations issued.

Description of Service Cost Cost
Model 1 Model 2
Manual Administrative Citation Processing $20.00 $15.00 Services for the above-mentioned items include: per per • In-house data entry of manually written citations performed citation citation within 48 hours of receipt
• Quality assurance verification of manually entered
citations
• Scanning of all manually written citations onto our network for storage and ease of retrieval
• Bi -monthly shredding of manually written citations
Electronic Administrative Citation Processing: $15.00 $10.00 Services for the above-mentioned items include: per per • Automated citation transmission into Data Ticket's Citation citation citation Management Solution 24/7
• Automated confirmation email detailing successfully
transmitted citations
• Automated transmission of all media attached to citations 3IPage
42 Data Ticket, Inc.
seet, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
Description of Service
City of Placentia
RFP for Profe.

Code Enforcement Citation Processing
Semi -Custom Noticing:

Services for the above-mentioned items include:
• A single Courtesy Notice printed on an 8 1/2 x 11" piece of paper and provided in a window envelope will be sent to the
responsible party
• All notices are attached to the citation online and are viewable via the web
• All notices sent via 1st Class Mail
• All notices include a return envelope in which the party responsible may submit payment
• This cost will increase as the US Postal Service increases the 1st Class postage rate
• Notices will be sent daily, Monday - Friday
Additional Correspondence
Services for the above-mentioned items include:
• Sending via 1st Class Mail any correspondence outside of the customary 3 notices currently sent by the City, including partial payment letters, overpayment letters, or other.

Delinquent Collections
Services for the above-mentioned items include:
• In addition to the 1st Courtesy Notice, two additional notices will be sent to the party responsible, at a time frame to be defined by the Agency
• Notices will include a return envelope in which the party responsible may submit payment
• Notices will be sent via 1st Class Mail, for which Data Ticket will be responsible
• A citation is considered delinquent at Cite Date plus 31 days • All notices are sent via First Class mail, and all notices are printed on an 8 1/2 x 11" sheet of paper and folded into a window envelope; in addition, a window envelope is provided for the recipient to return payment
• All notices are attached to the citation online and are viewable via the web
• Notices will be sent via 1st Class Mail, and Data Ticket will be responsible for the cost incurred
• Notices will be sent daily, Monday - Friday
• If Data Ticket does not collect on a citation that is delinquent, the Agency does not owe this fee
Cost Cost
Model 1 Model 2
Included $1.00 per
notice
Included $1.50 per
letter
Included 30% of
revenue
collected
4IPage
43 Data Ticket, Inc.
seet, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
Description of Service
City of Placentia
RFP for Profe.

Code Enforcement Citation Processing
Adjudication Holds and Scanning
Services for the above-mentioned item include:
• Data Ticket will accept Hearing Requests on behalf of the Agency
• Dependent on the Agency's choice, Data Ticket will either review and approve the Hearing Request or provide the documentation received to the Agency for its decision
• If the Request is accepted, Data Ticket's Adjudication Department will place the citation on an Administrative Hearing Request Hold and scan all received documentation into the Solution, so it is displayed on the web for the Agency's Staff and the Hearing Officer
Adjudication Letters
Services for the above-mentioned item include:
• For each request received, Data Ticket will send a semi -custom Hearing Approval Letter and a Schedule letter, or it will send a Semi -Custom Denial Letter
• Once the Hearing has been held, Data Ticket will send a semi - custom disposition letter to the Appellant detailing the Hearing Officer's findings
• All Letters are sent via First Class mail, and all Letters are printed on an 8 1/2 x 11" sheet of paper and folded into a window envelope; in addition, a window envelope is provided for the recipient to return payment
• All Letters are attached to the online citation and are viewable via the web
• Letters will be sent via 1st Class Mail, and Data Ticket will be responsible for the cost incurred
Certified Letters - Optional
Cost Cost
Modl 1 Model 2
Included $0.50 per
hold
Included $1.50 per
letter
$12.00 $12.00
• Per adjudication letter sent per letter per letter
5IPage
44 Data Ticket, Inc. City of Placentia
lai treet, Suite 300 Irvine, CA 92614 RFP for Profes Serv, (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Description of Service Cost Cost
Model 1 Model 2
Administrative Hearings $85.00 $85.00
Services for the above-mentioned item include: per hour per hour • Data Ticket's independent, certified, insured hearing officers will be provided to perform in-person, phone, and written hearings, as required by the Agency
• Each hearing request will be reviewed, heard or read, and all required research will be performed
• The Hearing Officer will enter a judgment into the Citation Processing System for viewing by the Agency, Appellant and Data Ticket
• The City will incur costs associated with mileage
• Data Ticket will work with the Agency to arrange for the use of a conference room at a Agency location or the Agency may elect to have citations heard at a centralized location within the County
Franchise Tax Board SSN Look -up $2.75 per $2.75 per
Services for the above-mentioned item include: unique unique • This fee will be assessed to look up a social security number SSN SSN associated with a particular registered owner and address • This charge is charged per unique SSN, not per citation FTB Collections 15% of 15% of
Services for the above-mentioned item include: revenue revenue • This fee is charged if a citation is paid at the Franchise Tax collected collected Board
• This charge is not combined with any other charge; for example, if a citation is rolled to delinquent status and paid at FTB, only the 15% of revenue collected will be charged
• Data Ticket will send a custom FTB Notice to the Patron as required by the Interagency Intercept Program; this notice will be sent via 1st Class Mail
• All notices are attached to the citation online and are viewable via the web
• If Data Ticket does not collect on a citation that is at FTB, the Agency does not owe the collection fee
• Data Ticket will send an FTB Notice to the Patron as required by the Interagency Intercept Program; this notice will be sent via 1st Class Mail
6IPage
45 Data Ticket, Inc. City of Placentia
lai treet, Suite 300 Irvine, CA 92614 RFP for Profes Serv, (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing Description of Service Cost Cost
Model 1 Model 2
Advanced Collections Legal Action Not Required - Optional 30% of 30% of Services for the above-mentioned item include: revenue revenue • This fee is charged if a citation is paid at Advanced Reporting collected collected Collections
• This charge is not combined with any other charge; for example, if a citation is rolled to delinquent status and paid at Collections, only the 30% of revenue collected will be charged
Joint / Escrow Banking Services - Optional $160.00 $160.00 Services for the above-mentioned item include: per month per • Daily deposits of funds to the Agency's escrow account month • Online, real-time reconciliation reports that tie directly to the bank statement
• Processing of all credit card chargebacks and Insufficient Funds • Month-end reconciliation of all funds collected
• Payment of Data Ticket's invoice
• Disbursement of the net remittance to the Agency via ACH • Scanning of all payments directly to joint bank account daily using remote check deposit
• The Agency will be responsible for the purchase of banking supplies, including checks and endorsement stamps; these fees typically run $200.00 per year
Chargeback Processing Included Included
Services for the above-mentioned item include:
• Data Ticket will process credit card chargebacks and send a custom letter to the citation recipient or payor
NSF and Refund Processing - Optional $4.00 $4.00
Services for the above-mentioned item include:
• Data Ticket will process NSFs and Refunds upon notification from the joint escrow banking institution
• Cost Model 1: If the City elects to utilize an escrow account, Data Ticket will process all NSFs and Refunds when notified by the banking institution. Data Ticket will also verify, generate, and send via 1st Class Mail, refund checks weekly to individuals who are due a refund
• Cost Model 2: If the City does not elect to utilize an escrow account, the City will be responsible for processing NSFs and issuing refunds.

Monthly Minimum $250.00 $250.00
• A minimum fee of $250.00 will be charged monthly if services do not reach this level
7IPage
46 Data Ticket, Inc.
seet, Suite 300 Irvine, CA 92614
(0) 949-752-6937; (0) 949-428-7240
City of Placentia
RFP for Profe.

Code Enforcement Citation Processing
Payment Plan Processing:

An individual requesting a payment plan will be charged a fee as follows: $15.00 for payment plans for a dollar value of $.01 to $200.00; $20.00 for payment plans for a dollar value of $200.01 to $500.00; $50.00 for a payment plans for a dollar value equal to or above $500.01.

Credit Card Chargeback Processing (paid by the patron) $33.50 per transaction • If a chargeback occurs, a fee will be charged to the Patron for the processing of the chargeback
• No fee will be charged to the Agency
Cost Increases:

Postal Rate Increase Offset — If postal rates increase during the term of the agreement, fees to DTI shall be raised immediately to offset the effect of the actual postal rate increase.

CPI Increases — There will be NO CPI increases for the duration of the agreement. 8IPage
47 Data Ticket, Inc. City of Placentia
lai treet, Suite 300 Irvine, CA 92614 RFP for Profes Serv, (0) 949-752-6937; (0) 949-428-7240 Code Enforcement Citation Processing

THANK YOU
9IPage
48 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5

EXHIBIT B

INSURANCE REQUIREMENTS
A. Minimum Scope and Limits of Insurance City reserves the right to review any and all of the required insurance policies and/or endorsements, but has no obligation to do so. Failure to demand evidence of full compliance with the insurance requirements set forth in this Agreement or failure to identify any insurance deficiency shall not relieve Consultant from, nor be construed or deemed a waiver of, its obligation to maintain the required insurance at all times during the performance, including any extension thereof, of this Agreement. Consultant shall obtain, maintain, and keep in full force and effect during the life of this Agreement, including any extension thereof, all of the following minimum scope of insurance coverages:

1. Commercial General Liability Insurance Broad -form commercial general liability, with coverage at least as broad as the most current version of ISO Commercial General Liability coverage form CG 00 01, in a form at least as broad as ISO form CG 00 01 04 13, and shall include insurance for premises and operations, products/completed operations, broad form property damage, blanket contractual liability, independent contractors, personal injury or bodily injury, and personal and advertising injury with a policy limit of not less than Two Million Dollars ($2,000,000.00) per occurrence and Four Million Dollars ($4,000,000.00) general aggregate. The aggregate limit, encompassing the above coverage, shall apply separately to this project/location. If Consultant maintains higher limits than the specified minimum limits, City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

2. Business Automobile Liability Insurance Business automobile liability for all owned, hired, leased, and non -owned vehicles at least as broad as the most current version of ISO Business Auto Coverage Form CA 00 01, with a policy limit of not less than Two Million Dollars ($2,000,000.00) combined single limit per accident. If Consultant maintains higher limits than the specified minimum limits, City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

3. Workers' Compensation and Employer's Liability Insurance Workers' compensation insurance as required by the State of California and Employer's Liability Insurance with a minimum limit of One Million Dollars ($1,000,000.00) per accident for any employee or employees of Consultant. Consultant agrees to waive and to obtain endorsements from its workers' compensation insurer waiving subrogation rights under its workers' compensation insurance policy against the City, its officers, officials, agents, employees, and volunteers for losses arising from work performed by Consultant for the City and to require each of its subcontractors, if any, to do likewise under their workers' compensation insurance policies. The Consultant shall also comply with Section 3800 of the Labor Code by securing, paying for, and maintaining in full force and effect for the duration of this Agreement, complete workers' compensation insurance, and shall furnish a certificate of insurance to the Project Manager before execution of this Agreement by the City. The City, its officers, officials, agents, employees, and volunteers shall not be responsible for any claims in law or equity occasioned by failure of the Consultant to comply with this Section.

4. Standards for Insurance Companies All insurance policies shall be issued by an 14 [DATA TICKET INC.]
Rev. 01/2024
49 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 insurance company currently authorized by the Insurance Commission to transact business of insurance or is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders' rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide.

B. Documentation and Other Provisions

1. The commercial general liability insurance policy and business automobile liability policy shall be endorsed to contain the following: The City of Placentia, its officers, officials, agents, employees, and volunteers are additional insureds with respect to:
liability arising out of activities performed by or on behalf of the Consultant pursuant to its contract with the City; products and completed operations of the Consultant; premises owned, occupied, or used by the Consultant; and automobiles owned, leased, hired, or borrowed by the Consultant. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance at least as broad as one of the following ISO ongoing operations forms: CG 20 10 or CG 20 26 or CG 20 33 (not allowed from subcontractors), or CG 20 38; and one of the following ISO completed operations forms:

CG 20 37, 2039 (not allowed from subcontractors), or CG 20 40.

2. Said policies shall not terminate, nor shall they be cancelled or coverage reduced, without at least thirty (30) days' written notice to the City. In the event of any cancellation or reduction in coverage or limits of any insurance, Consultant shall forthwith obtain and submit proof of substitute insurance. Should Consultant fail to immediately procure other insurance, as specified, to substitute for any cancelled policy or reduction in the required coverage limits, the City may procure such insurance at Consultant's sole cost and expense.

3. The Consultant's insurance coverage shall be primary insurance coverage at least as broad as ISO CG 20 01 04 13 as respects the City of Placentia, its officers, officials, agents, employees, and volunteers. Any other insurance maintained by the City of Placentia shall be excess and not contributing with the insurance provided by this policy.

4. Any failure to comply with the reporting provisions of the policies shall not affect coverage provided to the City of Placentia, its officers, officials, agents, employees, and volunteers. Defense fees and costs shall not deplete the limits of any insurance provided under this Agreement.

5. The Consultant's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability.

6. Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Consultant shall ensure the City is an additional insured on insurance required from subcontractors.

7. Consultant agrees to waive, and to obtain endorsements from insurers waiving, subrogation rights against the City, its officers, agents, employees, and volunteers for losses arising from work performed by Consultant for the City and to require each of its subcontractors, if any, to do likewise under their insurance policies. 15 [DATA TICKET INC.]
Rev. 01/2024
50 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5

8. Coverage shall be on a standard occurrence form. Claims -made forms are not acceptable. Modified, limited, or restricted occurrence forms are not acceptable. 16 [DATA TICKET INC.]
Rev. 01/2024
51 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5

EXHIBIT C

CERTIFICATES OF INSURANCE AND ENDORSEMENTS
17 [DATA TICKET INC.]
Rev. 01/2024
52 ACO OR

CERTIFICATE OF LIABILITY INSURANCE

I DATE (MM/DD/YYYY)
5/4/2026
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.

If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder In Ileu of such endorsement(s).

LUN I AL 1
NAME: Lynette (Lynn) Eye
PHONEo, Ext): 805-975-3531
C N
MAIL
ADDRESS: [email protected]

INSURER(S) AFFORDING COVERAGE
CA 93454 INSURER A : Colony Insurance Company
INSURER B : Employers Assurance Co.

INSURER C : Continental Casualty Company
INSURER D : Arch Specialty Insurance Company & see attached INSURER E : Travelers Casualty and Surety Company of America 92614-4200 I INSURER F :

PRODUCER
PIA Select Insurance Solutions - Service Location
1206 Via Estio
Santa Maria

INSURED
Data Ticket, Inc.

DBA: Revenue Experts
2603 Main Street, Ste. 300
Irvine
CA
IAR
(A/C, No): N/A
COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN 15 SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSR
LTR
A

TYPE OF INSURANCE

X COMMERCIAL GENERAL LIABILITY

CLAIMS -MADE
X
OCCUR
GEN'L AGGREGATE LIMIT APPLIES PER:

LIC

POLICY PRO LOC
JECT
OTHER:

AUTOMOBILE LIABILITY

ANY AUTO
— OWNED

A AUTOS ONLY
HIRED

X AUTOS ONLY
X

SCHEDULED
AUTOS

NON -OWNED

AUTOS ONLY

UMBRELLA LIAB

A X - EXCESS LIAB
DED I RETENTION $
WOR<ERS OMPENSATION

AND MPLOYERS' LIABILITY

ANY PROPRIETOR/PARTNER/EXECUTIVE
B OFFICER/MEMBER EXCLUDED?
(Mandatory in NH)
If yes, describe under
DESCRIPTION OF OPERATIONS below
AUUL'DUbK

INSD WVD
YULIGY thI- YULILY LAY

POLICY NUMBER (MM/DD/YYYY) (MM/DD/YYYY)
Y Y 103 GL 0215056-02 11/01/2025 11/01/2026
Y Y 103 GL 0215056-02
OCCUR
CLAIMS -MADE XS176835
N/A Y EIG4581764-06
See attached Additional Remarks
Schedule for additional policies
Y/N
Y
11/01/2025 11/01/2026
11/01/2025 11/01/2026
11/01/2025 11/01/2026
LIMITS
EACH OCCURRENCE $
UAMAL,C I U I<tN I CU
PREMISES (Ea occurrence) $
MED EXP (Any one person) $
PERSONAL & ADV INJURY $
I GENERAL AGGREGATE $
PRODUCTS - COMP/OP AGG $
$
$
$
$
UUMaINtU JINt Lt LIMI I
(Ea accident)
I BODILY INJURY (Per person)
I BODILY INJURY (Per accident)
(PePRUPtN 1 Y AMAr accident)Ut.

EACH OCCURRENCE

AGGREGATE

X I STATUTE I I ER
E.L. EACH ACCIDENT $
E.L. DISEASE - EA EMPLOYEE $
E.L. DISEASE - POLICY LIMIT $
NAIC #
39993
25402
20443
21199
31194
1,000,000
100,000
5,000
1,000,000
2,000,000
2,000,000
1,000,000
3,000,000
3,000,000
1,000,000
1,000,000
1,000,000
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHIC .ES (ACORD 101, Addltional Remarks Schedule, may be attached it more space is required) It is agreed the Certificate Holder listed below is included as Additional Insured including Waiver of Subrogation and coverage is Primary & Non -Contributory as required by written contract (see attached).

Workers Compensation policy includes a blanket Waiver of Subrogation (see attached).

CERTIFICATE HOLDER CANCELLATION
City of Placentia, its officers, officials, agents, employees, and volunteers

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.
401 E. Chapman Ave. AUTHORIZED REPRESENTATIVE
:r4' 1 1EI-- I le.: -
Placentia CA 92870
© 1988-2015 ACORD CORPORATION. All rights reserved.

ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD 53 ACO
AGENCY
PIA Select Insurance Solutions

POLICY NUMBER
Various policies -sea below

CARRIER
Various carriers -see below

ADDITIONAL REMARKS

THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Attachment to Certificate of insurance AGENCY CUSTOMER ID:

LOC #:

ADDITIONAL REMARKS SCHEDULE

NAIC CODE

NAMED INSURED
Data Ticket, Inc.

DBA: Revenue Experts
EFFECTIVE DATE:

Insurer C: Continental Casualty Company
Professional Liability/Errors & Omissions Policy #287188360 Policy period: 11/1/2025 to 11/1/2026
Limit: $2,000,000 per claim/aggregate $10,000 Retention per claim Various dates
Insurer D: Arch Specialty, Ascot Specialty, Aspen Specialty, Fireman's Fund & Fortegra Specialty Insurance Companies Cyber Liability Policy #C-4LPY-035907-CYBER-2025 Policy period: 11/1/2025 to 11/1/2026 Limit: $3,000,000 each occurrence/aggregate $10,000 Retention per claim Insurer E: Travelers Casualty and Surety Company of America Crime/Fidelity Policy #105702099
Policy period: 11/1/2025 to 11/1/2028
Limit: $1,000,000 each occurrence $25,000 Retention per claim ACORD 101 (2008/01)
Page of
® 2008 ACORD CORPORATION. All rights reserve
The ACORD name and logo are registered marks of ACORD
54 103 GL 0215056-02
POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 20 10 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED - OWNERS, LESSEES OR

CONTRACTORS - SCHEDULED PERSON OR

ORGANIZATION
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

SCHEDULE
Name Of Additional Insured Person(s)
Or Organization(s)
Location(s) Of Covered Operations
As required by written contract with the Named Insured All locations which are afforded coverage under this that is executed by the parties to the contract prior to policy. the commencement of work that is called for in the
contract.

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

1. Your acts or omissions; or

2. The acts or omissions of those acting on your
behalf;
in the performance of your ongoing operations for
the additional insured(s) at the location(s)
designated above.

However:

1. The insurance afforded to such additional
insured only applies to the extent permitted by
law; and

2. If coverage provided to the additional insured is
required by a contract or agreement, the
insurance afforded to such additional insured
will not be broader than that which you are
required by the contract or agreement to
provide for such additional insured.

CG 20 10 12 19
B. With respect to the insurance afforded to these
additional insureds, the following additional
exclusions apply:

This insurance does not apply to "bodily injury" or
"property damage" occurring after:

1. All work, including materials, parts or
equipment furnished in connection with such
work, on the project (other than service,
maintenance or repairs) to be performed by or
on behalf of the additional insured(s) at the
location of the covered operations has been
completed; or

2. That portion of "your work" out of which the
injury or damage arises has been put to its
intended use by any person or organization
other than another contractor or subcontractor
engaged in performing operations for a
principal as a part of the same project.
© Insurance Services Office, Inc., 2018 Page 1 of 2
55 C. With respect to the insurance afforded to these
additional insureds, the following is added to
Section III — Limits Of Insurance:
if coverage provided to the additional insured is
required by a contract or agreement, the most we
will pay on behalf of the additional insured is the
amount of insurance:

1. Required by the contract or agreement; or

Page 2 of 2 ends

103 GL 0215056-02

2. Available under the applicable limits of
insurance;
whichever is less.

This endorsement shall not increase the
applicable limits of insurance.
© Insurance Services Office, Inc., 2018 CG 20 10 12 19
56 103 GL 0215056-02
POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 20 37 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED - OWNERS, LESSEES OR

CONTRACTORS - COMPLETED OPERATIONS
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

SCHEDULE
Name Of Additional Insured Person(s)
Or Organization(s)
As required by written contract with the Named Insured
that is executed by the parties to the contract prior to the commencement of work that is called for in the
contract.

Location And Description Of Completed Operations
All locations which are afforded coverage under this policy.

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

A. Section 11 — Who Is An Insured is amended to
include as an additional insured the person(s) or
organizetion(s) shown in the Schedule, but only
with respect to liability for "bodily injury" or
"property damage" caused, in whole or in part, by
"your work" at the location designated and
described in the Schedule of this endorsement
performed for that additional insured and included
in the "products -completed operations hazard".

However:

1. The insurance afforded to such additional
insured only applies to the extent permitted by
law; and

CG 20 37 12 19
B. With respect to the insurance afforded to these
additional insureds, the following is added to
Section 11I — Limits Of Insuranoo:

If coverage provided to the additional insured is
required by a contract or agreement, the most we
will pay on behalf of the additional insured is the
amount of insurance:

1. Required by the contract or agreement; or

2. Available under the applicable limits of
insurance;
whichever is less.

This endorsement shall not increase the
applicable limits of insurance.
© Insurance Services Office, Inc., 2018 Page 1 of 1
57 103 GL 0215056-02
POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 24 04 12 19

WAIVER OF TRANSFER OF RIGHTS OF RECOVERY

AGAINST OTHERS TO US (WAIVER OF SUBROGATION)
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

ELECTRONIC DATA LIABILITY COVERAGE PART

LIQUOR LIABILITY COVERAGE PART

POLLUTION LIABILITY COVERAGE PART DESIGNATED SITES

POLLUTION LIABILITY LIMITED COVERAGE PART DESIGNATED SITES

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

RAILROAD PROTECTIVE LIABILITY COVERAGE PART

UNDERGROUND STORAGE TANK POLICY DESIGNATED TANKS

SCHEDULE
Name Of Person(s) Or Organization(s):

As required by written contract with the Named Insured that is executed by the parties to the contract prior to the commencement of work that is called for in the contract.

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

The following is added to Paragraph 8. Transfer Of
Rights Of Recovery Against Others To Us of
Section IV — Conditions:

We waive any right of recovery against the person(s)
or organization(s) shown in the Schedule above
because of payments we make under this Coverage
Part. Such waiver by us applies only to the extent that the insured has waived its right of recovery against
such person(s) or organization(s) prior to loss. This
endorsement applies only to the person(s) or
organizations) shown in the Schedule above.

CG 24 04 12 19
© Insurance Services Office, Inc., 2018 Page 1 of 1
58 103 GL 0215056-02

COMMERCIAL GENERAL LIABILITY
CG20011219
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

PRIMARY AND NONCONTRIBUTORY -

OTHER INSURANCE CONDITION
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

LIQUOR LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART
The following is added to the Other Insurance
Condition and supersedes any provision to the
contrary:

Primary And Noncontributory Insurance
This insurance is primary to and will not seek
contribution from any other insurance available to
an additional insured under your policy provided
that:
(1) The additional insured is a Named Insured
under such other insurance; and
CG 20 01 1219
(2) You have agreed in writing in a contract or
agreement that this insurance would be
primary and would not seek contribution
from any other insurance available to the
additional insured.
© Insurance Services Office, Inc., 2018 Page 1 of 1
59 103 GL 0215056-02
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

HIRED AUTO AND

NON -OWNED AUTO LIABILITY INSURANCE
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART
This endorsement is subject to all of the provisions of the Commercial General Liability Coverage Part, except as otherwise provided in this endorsement. All numbers and letters used to designate paragraphs in this endorsement are specific to this endorsement only. They do not reference paragraphs in the Commercial General Liability Coverage Part. Insurance is provided only with respect to those coverages for which a specific Limit of Insurance and Premium are shown:

Coverage
1 Hired Auto Liability Insurance
Non -owned Auto Liability Insurance

SCHEDULE
Limits Of Insurance Premium
$ 1,000,000 Each Occurrence Limit $ Included
$ 1,000,000 Each Occurrence Limit
$ 1,000,000 Aggregate Limit
Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

A. Hired Auto Liability
The insurance provided under SECTION 1 — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, applies to "bodily injury" or "property damage" arising out of the maintenance or use of a "hired auto" by you or your "employees" in the course of your business.

B. Non -owned Auto Liability
The insurance provided under SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, applies to "bodily injury" or "property damage" arising out of the use of a "non -owned auto" by any person in the course of your business.

C. Changes In Exclusions
With respect to the insurance provided by this endorsement:

1. The following exclusions under SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, do not apply:
a. Contractual Liability;
b. Liquor Liability;
c. Employer's Liability;
d. Aircraft, Auto Or Watercraft;
e. Mobile Equipment;
f. Damage To Property;
g_ Damage To Your Product;
h. Damage To Your Work;
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60 103 GL 0215056-02
i. Damage To Impaired Property Or Property Not Physically Injured; and j. Recall Of Products, Work Or Impaired Property.

2. SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, is amended and the following are added:

This insurance does not apply to:
a. "Bodily injury" or "property damage" for which the insured is obligated to pay damages by rea- son of the assumption of liability in a contract or agreement. This exclusion does not apply to li- ability for damages:
(1) That the insured would have in the absence of the contract or agreement; or (2) Assumed in a contract or agreement that is an "insured contract", provided the "bodily injury" or "property damage" occurs subsequent to the execution of the contract or agreement. b. "Bodily injury" to:
(1) An "employee" of the insured arising out of and in the course of:
(a) Employment by the insured; or
(b) Performing duties related to the conduct of the insured's business; or (2) The spouse, child, parent, brother or sister of that "employee" as a consequence of Para- graph (1) above.

This exclusion applies:
(1) Whether the insured may be liable as an employer or in any other capacity; and (2) To any obligation to share damages with or repay someone &se who must pay the damages because of the injury.

This exclusion does not apply to:
(1) Liability assumed by the insured under an "insured contract"; or (2) "Bodily injury" to domestic "employees" not entitled to workers' compensation benefits. c. "Property damage" to:
(1) Property owned or being transported by, or rented or loaned to the insured; or (2) Property in the care, custody or control of the insured.

D. Who Is An Insured
For the purposes of this endorsement only, SECTION II — WHO IS AN INSURED, is deleted and re- placed by the following:

WHO IS AN INSURED

1. Each of the following is an insured under this insurance to the extent set forth below:
a. You.
b. Any other person using a "hired auto" with your permission in the course of your business. c. With respect to a "non -owned auto", any partner or "executive officer" of yours, but only while such "non -owned auto" is being used in your business.
d. Any other person or organization, but only with respect to their liability because of acts or omis- sions of an insured under Paragraph a., b. or c. above.

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2. None of the following is an insured:
a. Any person engaged in the business of his or her employer with respect to "bodily injury" to any co -"employee" of such person injured in the course of employment, or to the spouse, child, par- ent, brother or sister of that co -"employee" as a consequence of such "bodily injury", or for any obligation to share damages with or repay someone else who must pay damages because of the injury;
b. Any partner or "executive officer" with respect to any "auto" owned by such partner or officer or a member of his or her household;
c. Any person while employed in or otherwise engaged in performing duties related to the conduct of an "auto business", other than an "auto business" you operate; d. The owner or lessee (of whom you are a sublessee) of a "hired auto" or the owner of a "non - owned auto" or any agent or "employee" of any such owner or lessee; e. Any person or organization with respect to the conduct of any current or past partnership, joint venture or limited liability company that is not shown as a Named Insured in the Declarations.

E. Limits Of Insurance
For the purposes of this endorsement only, SECTION III — LIMITS OF INSURANCE, is deleted and replaced by the following:

LIMITS OF INSURANCE
Regardless of the number of "hired autos", "non -owned autos", insureds, premiums paid, claims made or vehicles involved in the "occurrence", the most we will pay for all damages resulting from any one "occurrence" is the applicable Limit of Insurance shown in the Schedule of this endorsement or in the Declarations.

The Aggregate Limit is the most, subject to the Each Occurrence Limit, we will pay as damages for "bodily injury" or "property damage" sustained and expenses incurred in the defense and adjustment of all claims and "suits" regardless of how many persons assert claims or "suits" against you.

The Each Occurrence and Aggregate Limits described above are the most we will pay regardless of the number of insureds. These Limits of Insurance are subject to and not in addition to the General Aggregate Limit shown in the Declarations of the policy. Payments under these Limits of Insurance are part of and erode the policy General Aggregate Limit of Insurance shown in the Declarations.

F. Changes In Conditions
For the purposes of this endorsement only, the Other Insurance Provision of the Commercial Gen- eral Liability Conditions Section is deleted and replaced by the following:

OTHER INSURANCE
This insurance is excess over any primary insurance covering the "hired auto" or "non -owned auto".

G. Additional Definitions
For the purposes of this endorsement only, the following definitions are added to the Definitions Sec- tion:

1. "Auto business" means the business or occupation of selling, repairing, servicing, storing or park- ing "autos".

2. "Hired auto" means any "auto" you lease, hire, rent or borrow. This does not include any "auto" you lease, hire, rent or borrow from any of your "employees", your partners or your "executive officers", or members of their households.

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3. "Non -owned auto" means any "auto" you do not own, lease, hire, rent or borrow which is used in connection with your business. This includes "autos" owned by your "employees", your partners or your "executive officers", or members of their households, but only while used in your business.

ALL OTHER TERMS AND CONDITIONS OF THE POLICY REMAIN UNCHANGED.

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63 103 GL 0215056-02
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

CANCELLATION
This endorsement modifies insurance provided under the following:

OUTPUT POLICY COVERAGE PART

COMMERCIAL AUTOMOBILE COVERAGE PART

COMMERCIAL GENERAL LIABILITY COVERAGE PART

COMMERCIAL INLAND MARINE COVERAGE PART

COMMERCIAL LIABILITY UMBRELLA COVERAGE PART

COMMERCIAL PROPERTY COVERAGE PART

CRIME AND FIDELITY COVERAGE PART

EMPLOYMENT-RELATED PRACTICES LIABILITY COVERAGE PART

EXCESS LIABILITY POLICY

FARM COVERAGE PART

FARM UMBRELLA LIABILITY POLICY

LIQUOR LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

PROFESSIONAL LIABILITY COVERAGE PART
Paragraph A. Cancellation of the COMMON POLICY CONDITIONS is amended as follows:

1. Paragraph 2. is replaced by the following:

2. We may cancel this policy by mailing or delivering to the first Named Insured written notice of cancellation at least:
a. 10 days before the effective date of cancellation if we cancel for one or more of the fol- lowing reasons:
(1) nonpayment of premium or failure to pay a premium when due; (2) conviction of an insured of a crime arising out of acts increasing the hazard insured against;
(3) violation of any local fire, health, safety, building or construction regulation or ordi- nance which increases the hazard insured against under the policy; (4) any willful or reckless act or omission by an insured increasing the hazard insured against;
(5) omission or concealment of fact relating to an insurance application, rating, claim or coverage under this policy;
(6) failure or refusal of an insured to:
(a) provide information necessary to confirm exposure or determine the policy premi- um; or
(b) comply with underwriting requirements;
(7) a substantial change in the risk covered by the policy; (8) loss of reinsurance or substantial decrease in reinsurance; (9) the cancellation is for all insureds under such policies for a given class of insureds; or (10) any reason determined by the insurance commissioner. b. 30 days before the effective date of cancellation if we cancel for any other reason.

2. Paragraph 5. is amended by the addition of the following:

Any premium refund will be subject to the minimum eamed premium for this policy, if applicable.

ALL OTHER TERMS AND CONDITIONS OF THE POLICY REMAIN UNCHANGED.

U173AS-1023 Includes copyrighted material of Insurance Services Office, Inc., Page 1 of 1 with its permission.
64 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURAWCE POLICY VIfC 04 03 08
(Ed. 4-84)

WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT -CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right ag.Inot the person or . ,, r,.....a In v.. 41ftrilwahelw. ('Thi ► only to the extent that you perform work under a written .: ,:: J. that requires you to obtain this agreement from us.)
You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule.

The additional premium for this endorsement shall be 2 % of the California workers' compensation premium otherwise due on such remuneration.

Schedule
Person or Organization Job Description
With respect to all employees subject to the
workers' compensation laws of the state of
California, any porann or organization for whom
the Named Insured has agreed by written
b fumioh this waiver.
pile policy is subject to a minimum charge of $260 for the issuance of waivers of subrogation This andocesmant changes the policy to which itis attached and is Weaiive on the date issued unless oihemise stated. tf ps t mllMt's Wow is required only when this onderesatant 1Q Issued eoloterpreetio prepsrstian of the policy.) This endorsement, effective 11/01/2025 at 12:01 AM standard time, forms a part of Policy No. EIG 4581764 06 Of the EMPLOYERS ASSURANCE CO.

Carrier Code 00919
Issued to DATA TICKET, INC. Endorsement No.

Premium $19,883 fir'
Countersigned at on By: /C-
- •
Authorized Representative
WC 04 03 06
(Ed. 4-84) ®1998 try the workers' Compensation Insurance Rating Bureau of California, All rights reserved. 65 I VJ VI.. VL 1 JVJV-Vi
POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 20 10 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED - OWNERS, LESSEES OR

CONTRACTORS - SCHEDULED PERSON OR

ORGANIZATION
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

1. Your acts or omissions; or

2. The acts or omissions of those acting on your
behalf;
in the performance of your ongoing operations for
the additional insured(s) at the location(s)
designated above.

However:

1. The insurance afforded to such additional
insured only applies to the extent permitted by
law; and

CG 20 10 12 19
B. With respect to the insurance afforded to these
additional insureds, the following additional
exclusions apply:

This insurance does not apply to "bodily injury" or
"property damage" occurring after:

2. That portion of "your work" out of which the
injury or damage arises has been put to its
intended use by any person or organization
other than another contractor or subcontractor
engaged in performing operations for a
principal as a part of the same project.
© Insurance Services Office, Inc., 2018 Page 1 of 2
66 C. With respect to the insurance afforded to these
additional insureds, the following is added to
Section III — Limits Of Insurance:

If coverage provided to the additional insured is
required by a contract or agreement, the most we
will pay on behalf of the additional insured is the
amount of insurance:

1. Required by the contract or agreement; or

Page 2 of 2 ends

1VV VV VL I VVVV-VL

2. Available under the applicable limits of
insurance;
whichever is less.

This endorsement shall not increase the
applicable limits of insurance.
© Insurance Services Office, Inc., 2018 CG 20 10 12 19
67 1 VL SOL, 1 VV VV -VL
POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 20 37 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

ADDITIONAL INSURED - OWNERS, LESSEES OR

CONTRACTORS - COMPLETED OPERATIONS
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

Location And Description Of Completed Operations
All locations which are afforded coverage under this policy.

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

A. Section II — Who Is An Insured is amended to
include as an additional insured the person(s) or
organization(s) shown in the Schedule, but only
with respect to liability for "bodily injury" or
"property damage" caused, in whole or in part, by
"your work" at the location designated and
described in the Schedule of this endorsement
performed for that additional insured and included
in the "products -completed operations hazard".

However:

1. The insurance afforded to such additional
insured only applies to the extent permitted by
law; and

CG 20 37 12 19
B. With respect to the insurance afforded to these
additional insureds, the following is added to
Section III — Limits Of Insurance:

If coverage provided to the additional insured is
required by a contract or agreement, the most we
will pay on behalf of the additional insured is the
amount of insurance:

1. Required by the contract or agreement; or

2. Available under the applicable limits of
insurance;
whichever is less.

This endorsement shall not increase the
applicable limits of insurance.
© Insurance Services Office, Inc., 2018 Page 1 of 1
68 1VV VV VL 11,I,J,I•J',./l.

POLICY NUMBER: 103 GL 0215056-02 COMMERCIAL GENERAL LIABILITY CG 24 04 12 19

WAIVER OF TRANSFER OF RIGHTS OF RECOVERY

AGAINST OTHERS TO US (WAIVER OF SUBROGATION)
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

ELECTRONIC DATA LIABILITY COVERAGE PART

LIQUOR LIABILITY COVERAGE PART

POLLUTION LIABILITY COVERAGE PART DESIGNATED SITES

POLLUTION LIABILITY LIMITED COVERAGE PART DESIGNATED SITES

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

RAILROAD PROTECTIVE LIABILITY COVERAGE PART

UNDERGROUND STORAGE TANK POLICY DESIGNATED TANKS

SCHEDULE
Name Of Person(s) Or Organization(s):

As required by written contract with the Named Insured that is executed by the parties to the contract prior to the commencement of work that is called for in the contract.

Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

The following is added to Paragraph 8. Transfer Of
Rights Of Recovery Against Others To Us of
Section IV — Conditions:

COMMERCIAL GENERAL LIABILITY
CG 20 01 12 19
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

PRIMARY AND NONCONTRIBUTORY -

OTHER INSURANCE CONDITION
This endorsement modifies insurance provided under the following:

COMMERCIAL GENERAL LIABILITY COVERAGE PART

LIQUOR LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART
The following is added to the Other Insurance
Condition and supersedes any provision to the
contrary:

Primary And Noncontributory Insurance
This insurance is primary to and will not seek
contribution from any other insurance available to
an additional insured under your policy provided
that:
(1) The additional insured is a Named Insured
under such other insurance; and
CG 20 01 12 19
(2) You have agreed in writing in a contract or
agreement that this insurance would be
primary and would not seek contribution
from any other insurance available to the
additional insured.
© Insurance Services Office, Inc., 2018 Page 1 of 1
70 103 GL 0215056-02
THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

HIRED AUTO AND

NON -OWNED AUTO LIABILITY INSURANCE
This endorsement modifies insurance provided under the following:

SCHEDULE
Coverage Limits Of Insurance Premium
Hired Auto Liability Insurance $ 1,000,000 Each Occurrence Limit $ Included Non -owned Auto Liability Insurance $ 1,000,000 Each Occurrence Limit $ 1,000,000 Aggregate Limit
Information required to complete this Schedule, if not shown above, will be shown in the Declarations.

A. Hired Auto Liability
The insurance provided under SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, applies to "bodily injury" or "property damage" arising out of the maintenance or use of a "hired auto" by you or your "employees" in the course of your business.

C. Changes In Exclusions
With respect to the insurance provided by this endorsement:

1. The following exclusions under SECTION 1 — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, do not apply:
a. Contractual Liability;
b. Liquor Liability;
c. Employer's Liability;
d. Aircraft, Auto Or Watercraft;
e. Mobile Equipment;
f. Damage To Property;
g. Damage To Your Product;
h. Damage To Your Work;
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i. Damage To Impaired Property Or Property Not Physically Injured; and j. Recall Of Products, Work Or Impaired Property.

2. SECTION I — COVERAGES, COVERAGE A BODILY INJURY AND PROPERTY DAMAGE LIABILITY, 2. Exclusions, is amended and the following are added:

This exclusion applies:
(1) Whether the insured may be liable as an employer or in any other capacity; and (2) To any obligation to share damages with or repay someone else who must pay the damages because of the injury.

D. Who Is An Insured
For the purposes of this endorsement only, SECTION II — WHO IS AN INSURED, is deleted and re- placed by the following:

WHO IS AN INSURED

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E. Limits Of Insurance
For the purposes of this endorsement only, SECTION III — LIMITS OF INSURANCE, is deleted and replaced by the following:

F. Changes In Conditions
For the purposes of this endorsement only, the Other Insurance Provision of the Commercial Gen- eral Liability Conditions Section is deleted and replaced by the following:

OTHER INSURANCE
This insurance is excess over any primary insurance covering the "hired auto" or "non -owned auto".

G. Additional Definitions
For the purposes of this endorsement only, the following definitions are added to the Definitions Sec- tion:

1. "Auto business" means the business or occupation of selling, repairing, servicing, storing or park- ing "autos".

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ALL OTHER TERMS AND CONDITIONS OF THE POLICY REMAIN UNCHANGED.

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74 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.

CANCELLATION
This endorsement modifies insurance provided under the following:

OUTPUT POLICY COVERAGE PART

COMMERCIAL AUTOMOBILE COVERAGE PART

COMMERCIAL GENERAL LIABILITY COVERAGE PART

COMMERCIAL INLAND MARINE COVERAGE PART

COMMERCIAL LIABILITY UMBRELLA COVERAGE PART

COMMERCIAL PROPERTY COVERAGE PART

CRIME AND FIDELITY COVERAGE PART

EMPLOYMENT-RELATED PRACTICES LIABILITY COVERAGE PART

EXCESS LIABILITY POLICY

FARM COVERAGE PART

FARM UMBRELLA LIABILITY POLICY

LIQUOR LIABILITY COVERAGE PART

PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART

PROFESSIONAL LIABILITY COVERAGE PART
Paragraph A. Cancellation of the COMMON POLICY CONDITIONS is amended as follows:

1. Paragraph 2. is replaced by the following:

2. Paragraph 5. is amended by the addition of the following:

Any premium refund will be subject to the minimum earned premium for this policy, if applicable.

ALL OTHER TERMS AND CONDITIONS OF THE POLICY REMAIN UNCHANGED.

U173AS-1023 Includes copyrighted material of Insurance Services Office, Inc., Page 1 of 1 with its permission.
75 WORKERS COMPENSATION AND EMPLOYERS LIABILITY INSURANCE POLICY WC 04 03 06
(Ed. 4-84)

WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT -CALIFORNIA We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enforce our right against the person or organization named in the Schedule. (This agreement applies only to the extent that you perform work under a written contract that requires you to obtain this agreement from us.)
You must maintain payroll records accurately segregating the remuneration of your employees while engaged in the work described in the Schedule.

The additional premium for this endorsement shall be 2 % of the California workers' compensation premium otherwise due on such remuneration.

Schedule
Person or Organization Job Description
With respect to all employees subject to the
workers' compensation laws of the state of
California, any person or organization for whom
the Named Insured has agreed by written
contract to furnish this waiver.

This policy is subject to a minimum charge of $250 for the issuance of waivers of subrogation This endorsement changes the policy to which it is attached and is effective on the date issued unless otherwise stated. (The information below is required only when this endorsement is issued subsequent to preparation of the policy.) This endorsement, effective 11/01/2025 at 12:01 AM standard time, forms a part of Policy No. EIG 4581764 06 Of the EMPLOYERS ASSURANCE CO.

Carrier Code 00919
Issued to DATA TICKET, INC. Endorsement No.

Premium $19,863
Countersigned at
on By:

POLICY NUMBER
Various policies -see below

CARRIER
Various carriers -see below

ADDITIONAL REMARKS

THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: Attachment to Certificate of insurance AGENCY CUSTOMER ID:

LOC #:

ADDITIONAL REMARKS SCHEDULE

NAIC CODE

NAMED INSURED
Data Ticket, Inc.

DBA: Revenue Experts
EFFECTIVE DATE:

Insurer C: Continental Casualty Company
Professional Liability/Errors & Omissions Policy #287188360 Policy period: 11/1/2025 to 11/1/2026 Limit: $2,000,000 per claim/aggregate $10,000 Retention per claim Various dates
Insurer D: Arch Specialty, Ascot Specialty, Aspen Specialty, Fireman's Fund & Fortegra Specialty Insurance Companies Cyber Liability Policy #C-4LPY-035907-CYBER-2025 Policy period: 11/1/2025 to 11/1/2026 Limit: $3,000,000 each occurrence/aggregate $10,000 Retention per claim Insurer E: Travelers Casualty and Surety Company of America Crime/Fidelity Policy #105702099 Policy period: 11/1/2025 to 11/1/2028 Limit: $1,000,000 each occurrence $25,000 Retention per claim Page of
ACORD 101 (2008/01) © 2008 ACORD CORPORATION. All rights reserved.

The ACORD name and logo are registered marks of ACORD
77 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5

EXHIBIT B

INSURANCE REQUIREMENTS
A. Minimum Scope and Limits of Insurance
City reserves the right to review any and all of the required insurance policies and/or endorsements, but has no obligation to do so. Failure to demand evidence of full compliance with the insurance requirements set forth in this Agreement or failure to identify any insurance deficiency shall not relieve Consultant from, nor be construed or deemed a waiver of, its obligation to maintain the required insurance at all times during the performance, including any extension thereof, of this Agreement.

Consultant shall obtain, maintain, and keep in full force and effect during the life of this Agreement, including any extension thereof, all of the following minimum scope of insurance coverages:

1. Commercial General Liability Insurance
Broad -form commercial general liability, with coverage at least as broad as the most current version of ISO Commercial General Liability coverage form CG 00 01, in a form at least as broad as ISO form CG 00 01 04 13, and shall include insurance for premises and operations, products/completed operations, broad form property damage, blanket contractual liability, independent contractors, personal injury or bodily injury, and personal and advertising injury with a policy limit of not less than Two Million Dollars ($2,000,000.00) per occurrence and Four Million Dollars ($4,000,000.00) general aggregate. The aggregate limit, encompassing the above coverage, shall apply separately to this project/location. If Consultant maintains higher limits than the specified minimum limits, City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

2. Business Automobile Liability Insurance
Business automobile liability for all owned, hired, leased, and non -owned vehicles at least as broad as the most current version of ISO Business Auto Coverage Form CA 00 01, with a policy limit of not less than Two Million Dollars ($2,000,000.00) combined single limit per accident. If Consultant maintains higher limits than the specified minimum limits, City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

I am aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for Workers' Compensation or to undertake self-insurance in accordance with the provisions of that code, and I will comply with such provisions before commencing the performance of the work of this contract.

The Consultant shall also comply with Section 3800 of the Labor Code by securing, paying for, and maintaining in full force and effect for the duration of this Agreement, complete workers' compensation insurance, and shall furnish a certificate of insurance to the Project Manager before execution of this Agreement by the City. The City, its officers, officials, agents, employees, and volunteers shall not be responsible for any claims in law or equity occasioned by failure of the Consultant to comply with this Section.

4. Professional Errors and Omissions ("E&O") Liability Insurance Professional errors and omissions ("E&O") liability insurance on an occurrence based policy with policy limits of not less than Two Million Dollars ($2,000,000.00) per occurrence and Three Million Dollars ($3,000,000.00) policy aggregate. Architects' and engineers' coverage shall be endorsed to include contractual liability. The retroactive date must be shown, and this date must be before the date of the contract or the beginning of contract work. Insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of the contract of work. If coverage is canceled or non -renewed, and not replaced with another policy form with a retroactive date prior to the contract effective date, the Consultant must purchase "extended reporting coverage" for a minimum of three (3) years after completion of contract work. A copy of the claims reporting requirements must be submitted to the Project Manager for review. If Consultant maintains higher limits than the specified minimum limits, City requires and shall be entitled to coverage for the higher limits maintained by the Consultant.

5. Standards for Insurance Companies
All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commission to transact business of insurance or is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders' rating of A- (or higher) and Financial Size Category Class VII (or larger) in accordance with the latest edition of Best's Key Rating Guide.

B. Documentation and Other Provisions

1. The commercial general liability insurance policy and business automobile liability policy shall be endorsed to contain the following: The City of Placentia, its officers, officials, agents, employees, and volunteers are additional insureds with respect to: liability arising out of activities performed by or on behalf of the Consultant pursuant to its contract with the City; products and completed operations of the Consultant; premises owned, occupied, or used by the Consultant; and automobiles owned, leased, hired, or borrowed by the Consultant. General liability coverage can be provided in the form of an endorsement to the Contractor's insurance at least as broad as one of the following ISO ongoing operations forms: CG 20 10 or CG 20 26 or CG 20 33 (not allowed from 79 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 subcontractors), or CG 20 38; and one of the following ISO completed operations forms:

CG 20 37, 2039 (not allowed from subcontractors), or CG 20 40.

4. Any failure to comply with the reporting provisions of the policies shall not affect coverage provided to the City of Placentia, its officers, officials, agents, employees, and volunteers.

5. Defense fees and costs shall not deplete the limits of any insurance provided under this Agreement.
[Alternative language for "Burning Limit" insurance policies. Delete the above language and add the following: Defense fees and costs shall not deplete the limits of any insurance provided under this Agreement, except as E&O policies wherein Consultant represents that the amount the E&O policy has depleted as of the date of the Agreement is . Consultant shall provide notice to the City in writing when the aggregate limits of any insurance has been depleted by more than 10% regardless of the claimant or basis for the expenditures. From the date of the Agreement continuing for three (3) years after completion of the subject project, Consultant shall provide notice to the City if any claimant depletes the aggregate for any amount, and Consultant shall provide bi-monthly updates to the City as to the remaining amount of the aggregate. If the aggregate is depleted by more than , the City may demand that Consultant obtain excess or umbrella insurance over its E&O insurance, or supplemental E&O insurance, for an amount to be set by the City but shall not exceed the limits sets forth in Section A.4.]

6. The Consultant's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability.

7. Consultant shall require and verify that all subcontractors maintain insurance meeting all the requirements stated herein, and Consultant shall ensure the City is an additional insured on insurance required from subcontractors.

8. Consultant agrees to waive, and to obtain endorsements from insurers waiving, subrogation rights against the City, its officers, agents, employees, and volunteers for losses arising from work performed by Consultant for the City and to require each of its subcontractors, if any, to do likewise under their insurance policies.

9. Coverage shall be on a standard occurrence form. Claims -made forms are not 80 Docusign Envelope ID: 269164E4-367A-8DAD-8211-8ECE87D862A5 acceptable. Modified, limited, or restricted occurrence forms are not acceptable. 81 0 docusign.

Certificate Of Completion
Envelope Id: 269164E4-367A-8DAD-8211-8ECE87D862A5 Status: Completed Subject: Complete with Docusign: PSA Data Ticket.pdf, Insurance Exhibit for Professional Services - Upda...

Source Envelope:

Document Pages: 21
Certificate Pages: 4
AutoNav: Enabled
Envelopeld Stamping: Enabled
Time Zone: (UTC -08:00) Pacific Time (US & Canada)
Signatures: 1
Initials: 0
Envelope Originator:

Margie McCoy
401 E. Chapman Avenue
Placentia, CA 92870
[email protected]
IP Address: 12.163.132.66
Record Tracking
Status: Original
6/3/2026 5:36:57 PM
Security Appliance Status: Connected
Holder: Margie McCoy
[email protected]
Pool: StateLocal
Location: DocuSign
Signer Events
Signature
Timestamp
Brook Westcott
[email protected]
Chief Operating Officer
Data Ticket, Inc.

Security Level: Email, Account Authentication
(None)
Electronic Record and Signature Disclosure:

Accepted: 6/4/2026 8:02:15 AM
ID:9ea82bf1-e116-4844-92b2-19ec2d7061ab
-DocuSigned by:
$000k WL4XcoxX
'-8E96EEC8E9D442D...

Signature Adoption: Pre -selected Style
Using IP Address: 153.67.167.122
Signed using mobile
Sent: 6/3/2026 5:42:17 PM
Viewed: 6/4/2026 8:02:15 AM
Signed: 6/4/2026 8:05:22 AM
Freeform Signing
In Person Signer Events
Signature
Timestamp
Editor Delivery Events
Status
Timestamp
Agent Delivery Events
Status
Timestamp
Intermediary Delivery Events
Status
Timestamp
Certified Delivery Events
Status
Timestamp
Carbon Copy Events
Status
Timestamp
Witness Events
Signature
Timestamp
Notary Events
Signature
Timestamp
Envelope Summary Events
Status
Timestamps
Envelope Sent
Certified Delivered
Signing Complete
Completed
Hashed/Encrypted
Security Checked
Security Checked
Security Checked
6/3/2026 5:42:17 PM
6/4/2026 8:02:15 AM
6/4/2026 8:05:22 AM
6/4/2026 8:05:22 AM
Payment Events
Status
Timestamps
Electronic Record and Signature Disclosure
82 Electronic Record and Signature Disclosure created on: 9/26/2018 1:17:11 PM Parties agreed to: Brook Westcott

ELECTRONIC RECORD AND SIGNATURE DISCLOSURE
From time to time, Carahsoft OBO City of Placentia (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically through the DocuSign system. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please confirm your agreement by selecting the check -box next to `I agree to use electronic records and signatures' before clicking `CONTINUE' within the DocuSign system.

Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print documents we send to you through the DocuSign system during and immediately after the signing session and, if you elect to create a DocuSign account, you may access the documents for a limited period of time (usually 30 days) after such documents are first sent to you. After such time, if you wish for us to send you paper copies of any such documents from our office to you, you will be charged a $0.00 per -page fee. You may request delivery of such paper copies from us by following the procedure described below.

Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below.

Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures. Further, you will no longer be able to use the DocuSign system to receive required notices and consents electronically from us or to sign electronically documents from us.

All notices and disclosures will be sent to you electronically 83 Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you through the DocuSign system all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us.

How to contact Carahsoft OBO City of Placentia:

You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows:

To contact us by email send messages to: [email protected] To advise Carahsoft OBO City of Placentia of your new email address To let us know of a change in your email address where we should send notices and disclosures electronically to you, you must send an email message to us at [email protected] and in the body of such request you must state: your previous email address, your new email address. We do not require any other information from you to change your email address.

If you created a DocuSign account, you may update it with your new email address through your account preferences.

To request paper copies from Carahsoft OBO City of Placentia To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an email to [email protected] and in the body of such request you must state your email address, full name, mailing address, and telephone number. We will bill you for any fees at that time, if any.

To withdraw your consent with Carahsoft OBO City of Placentia To inform us that you no longer wish to receive future notices and disclosures in electronic format you may:
84 i. decline to sign a document from within your signing session, and on the subsequent page, select the check -box indicating you wish to withdraw your consent, or you may; ii. send us an email to [email protected] and in the body of such request you must state your email, full name, mailing address, and telephone number. We do not need any other information from you to withdraw consent.. The consequences of your withdrawing consent for online documents will be that transactions may take a longer time to process..

Required hardware and software
The minimum system requirements for using the DocuSign system may change over time. The current system requirements are found here: httns://sunnort.docusig n.com/g uides/sig ner-guide- signing-system-requirements.

Acknowledging your access and consent to receive and sign documents electronically To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please confirm that you have read this ERSD, and (i) that you are able to print on paper or electronically save this ERSD for your future reference and access; or (ii) that you are able to email this ERSD to an email address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format as described herein, then select the check -box next to `I agree to use electronic records and signatures' before clicking `CONTINUE' within the DocuSign system.

By selecting the check -box next to `I agree to use electronic records and signatures', you confirm that:
• You can access and read this Electronic Record and Signature Disclosure; and • You can print on paper this Electronic Record and Signature Disclosure, or save or send this Electronic Record and Disclosure to a location where you can print it, for future reference and access; and
• Until or unless you notify Carahsoft OBO City of Placentia as described above, you consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by Carahsoft OBO City of Placentia during the course of your relationship with Carahsoft OBO City of Placentia.
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Placentia City CouncilJune 16, 2026

Placentia City Council
June 16, 2026