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Attachment No. 6 - Resident Advisory Board Comments

City Council / Housing Authority
September 12, 2022

Document
Attachment No. 6 - Resident Advisory Board Comments
Meeting
September 12, 2022
Body
City Council / Housing Authority
Pages
5
Original file
199 KB
Text extracted from the city's file for reading and search. Open the original on pomona.legistar1.com. That file is the official record.
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CITY OF POMONA HOUSING AUTHORITY

RESIDENT ADVISORY BOARD (RAB) COMMENTS RECEIVED AND RESPONSE TO

PUBLIC HOUSING AGENCY
FY 2022-2023 ANNUAL PLAN

BACKGROUND
The “Quality Housing Work Responsibility Act of 1998” (QHWRA) contains a provision whereby a Housing Agency must submit an Annual Plan. The Department of Housing and Urban Development (HUD) published the Annual Plan final rule on October 21, 1998. The rule was effective on November 22, 1999. The Ann ual Plan has two elements, a Five -Year Plan and an Annual Plan which includes the Moving to Work (MTW) Supplement . The Annual Plan submission process is a continuing planning process. The Pomona Housing Authority (PHA) must submit an Annual Plan every ye ar. Program participants and the public have an opportunity for input before each submission to HUD.

As part of the PHA’s outreach efforts, 200-program participant received invitation letters to participate in the Resident Advisory Board (RAB) in 20 22. Nine (9) program participants responded. The PHA held an in-person and virtual meeting on August 10, 20 22 to discuss proposed FY 20 22-2023 changes and or service improvements. Comments came during the RAB scheduled meeting. Comments received are addressed below. The PHA thanks the FY 2022-2023 RAB members for their comments and playing an important role in the develo pment of the PHA’s Annual Plan process.

PURSUANT TO CODE OF FEDERAL REGULATIONS:

Resident participation in the Five -Year and Annual Plan process Code of Federal Regulations (CFR) provisions is as follows:

1. Section 903.13, (a) states: “…The role of the Resident Advisory Board…is to participate in the PHA planning process and to assist and make recommendations regarding the PHA plans.”

2. Section 903.13, (c) states: “The PHA must consider the recommendations of the Resident Advisory Board or Boards in preparing the final Five-Year and Annual Plan.

In submitting the final plan to HUD for approval, the PHA must include a copy of the recommendations made by the Board or Boards and a description of the manner in which the PHA addressed these recommendations.”

3. Section 903.17 sets forth the public notification requirements: The Board of Commissioners “must conduct a public he aring to discuss the PHA plan…and invite public comment on the plan(s). The hearing must be conducted at a location that is convenient to the residents served by the PHA”.

The regulations also states that no later than 45 days before the public hearing is to take place, the PHA must:

Attachment No. 6 - Resident Advisory Board Comments

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4. Make the proposed plan(s) and all information relevant to the public hearing to be conducted available for inspection by the public at the principal office of the PHA during normal business hours; and

5. Publish a notice informing the public that the information is available for review and inspection, and that a public hearing will take place on the plan, and the date, tim e, and location of the hearing.

ANNUAL PLAN PUBLIC PROCESS
The PHA has made the Annual Plan submission and its approval process a public process. The PHA proved to go beyond the HUD requirements.

The PHA complied with regulations, its process included:

1. Final RAB members formed o n July 24, 2022 to participate in the PHA planning process.

2. Considered recommendations and comments from participants, the public, and the Resident Advisory Board(s) in the development of the Final Annual Plan

3. Published a Notice in local newspapers that the Annual Plan Draft was available for inspection at 505 S. Garey Ave. between the hours of 7:30 AM – 6:00 PM a. PHA Published Notices regarding the Annual Plan Draft and the Public Hearing in the Inland Valley Daily Bulletin on July 28, 2022
b. Annual Plan Draft copies made available at the PHA main administrative office c. Annual Plan Draft copies provided to all RAB members at RAB meetings d. Assembled documentation relevant to the non -required sections of the Annual Plan and made it available for public inspection at PHA main administrative office effective July 28, 2022.

4. Published a Notice regarding the Public Hearing and invited public comment a. Published Notices regarding Public Hearing in: the Inland Valley Daily Bulletin

5. Conducted a Public Hearing on the Annual Plan Draft a. The PHA Board of Commissioners conducted a Public Hearing regarding the Annual Plan Draft on September 12, 2022 . The Public Hearing was not adjourned until everyone present who wished to make comments had the opportunity to speak.

6. The PHA considered all comments from the Public Hearing and the Resident Advisory Board, in drafting the Final Annual Plan.

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COMMENTS ON THE PHA DRAFT ANNUAL PLAN
During the 45-day Annual Plan comment period, the PHA welcomed oral and writte n comments on the Plan Draft
 Written comments on the Plan Draft were to be received at the PHA’s main administrative office.
 Oral comments on the Annual Plan Draft were recorded via pen and p aper notes during RAB Annual Plan-related meeting held August 10, 2022. RAB meeting w as held during this period in-person and virtually via gotomeeting.com.

2022-2023 RESIDENT ADVISORY BOARD (RAB) MEMBERS

Almanza, Suzette
Ayala, Armando R.

Ho, Daniel
Jordan, Yolanda S.

Mendez, Ana A.

Petty, Gilbert
Schwenke, Tala A.

Vega, Marylou
Zukle, Elaine
COMMENTS MADE BY RAB MEMBERS AND PHA RESPONSE:

 Housing Needs
Comment: The PHA makes appointments mandatory, which sometimes conflict with participants work schedules.

PHA response: The PHA will make a reasonable accommodation to schedule an appointment around participant work hours and as long as the appointment is within the PHA’s hours of operation. The PHA, under its MTW designation, will adopt biennial recertifications, which will reduce the number of appointments required by the PHA.

Comment: The PHA needs to clarify the platform it will use for virtual meetings.

PHA Response: The PHA will provide detailed information on the platform to be used for future virtual meetings.

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 Owner Outreach

Comment: Can the PHA provide units with modern amenities/newer units? PHA response: There are several projects being developed in the City of Pomona that will accept the program. There is a new complex that was recently constructed and three others that are in the planning and construction phases; Veteran’s Park Apartments, West Mission Apartments, Prisma Artist Lofts and East End Village.

 HQS Inspections
Comment: Inspections are scheduled from 9:00 a.m. to 5:00 p.m. However, large complexes with security gates make it difficult to allow Inspectors access.

PHA Response: The PHA contacts participant via phone should the Inspector not be able to access the unit.

 Other Topics
Comment: The PHA should provide detailed information on accessing tenant information.

PHA Response: The PHA has instituted tenant portals, a PHA page on the City’s website, as well as publishing tenant newsletters that provides participants with easy access to their information including updates. An owner portal that allows owner’s to access their information will be implemented in the upcoming year.

RESIDENT ADVISORY BOARD OVERALL SERVICE SATISFACTIONS
 Employee Service
 Comments:

Member expressed her gratitude in the opportunity to share her input on the administration of the program. She wished others would take the same interest in participating in the public process.

It was suggested that the PHA send out surveys to gather input since participant was low.

PHA response: Thank you for your time. Your presence in these meetings in dicates your desire to be involved in the process of keeping the program’s integrity and efficiency of service. We will continue giving the best service to all the HCV participants. The PHA staff makes every effort to deliver exceptional service. Your sug gestions are extremely important and taken into consideration for future services provided to program participants. We only request for your added patience and understanding. As always, we strongly suggest you submit any concerns in writing. Your case managers are always here to help with any questions.

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SUMMARY OF PUBLIC PARTICIPATION
The PHA provided the public opportunities for input on the proposed programs and activities as follows:

Plan Development
As part of the outreach efforts by the PHA, 200-program participants received invitation letters to participate in the Resident Advisory Board (RAB) in 20 20. Six (6) program participants responded.

Public Hearing and/or Meetings
One (1 ) RAB in-person and virtual meeting to a ddress participants’ needs. The meeting was held before the Annual Plan Draft was completed and subsequently adopted.

Public Notification
Published Notices regarding the Draft Annual Plan and the Public Hearing date published in the Inland Valley Daily Bulletin on July 28, 2022.

Access to Information/Availability to the Public
As required by Code of Federal Regulations the PHA assembled documentation relevant to the non-required sections of the Annual Plan and made it available for public inspection at PHA main administrative office effective July 28, 2022.

The PHA Board of Commissioners conducted a Public Hearing regarding the Draft Annual Plan on September 12, 2022 . The Public Hearing adjourned until everyone present who wished to make comments had the opportunity to speak.

Comments Received During 45-Day Comment Period
The PHA did not receive any formal written comments during the 45-day comment period or any time thereafter, prior to the submission of the FY 2021-2022 Annual Plan. The PHA will continue to engage its stakeholders through comment periods in the future so that policies and procedures reflect the needs of the entire community.

The PHA’s objective is to provide affordable, decent, safe, and sanitary housing for eligible very low and extremely low-income families and individuals.

PHA comments:

1. The PHA opened its HCV waiting list in May 2021 and received 6,123 applications. The HCV waiting list currently consists of 2453 total applicants.

2. Reasonable accommodations apply to all activities of the PHA in accordance with Federal law. In addition, the PHA Administrative Plan, Section 2, states its right and ability to, at its sole discretion, consider all circumstances surrounding a case when making a determination regarding termination or denial.

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