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THIRD AMENDMENT TO
AGREEMENT FOR
HOPE FOR HOME HOMELESS SERVICES CENTER
SITE OPERATOR AGREEMENT
CITY OF POMONA AND
VOLUNTEERS OF AMERICA OF LOS ANGELES, INC.
This THIRD AMENDMENT to the SITE OPERATOR AGREEMENT
(“Agreement”) is entered into by and between the CITY OF POMONA and the POMONA HOUSING AUTHORITY (“CITY”) and VOLUNTEERS OF AMERICA OF LOS ANGELES, INC. (“AGENCY”). This Third Amendment is effective as of July 1, 2026 (“Effective Date”), notwithstanding the date on which it is fully executed . CITY and AGENCY are each a “Party” and collectively the “Parties.”
RECITALS
WHEREAS, on November 30, 2018, CITY and AGENCY entered into that certain Site Operator Agreement for operation of the Hope for Home Homeless Services Center (the “Agreement”), with an original term ending June 30, 2023; WHEREAS, the Parties entered into a First Amendment that extended the term of the Agreement through June 30, 2025 and provided additional funding throughout the contract term, for a total amount not to exceed $3,590,325; WHEREAS, the Parties entered into a Second Amendment that extended the term of the Agreement through June 30, 2026 and provided additional funding throughout the contract term, for a total amount not to exceed $6,787,888; and WHEREAS, the Parties now desire to enter into a Third Amendment to extend the term of the Agreement through June 30, 2027, supplement Attachment A with the FY 2026 -2027 Key Performance Indicators, and provide Pass -Through Funding during the period from July 1, 2026 through June 30, 2027 in an aggregate amount not to exceed $2,347,671, exclusive of Direct Funding Sources.
NOW, THEREFORE, the Parties hereby agree as follows:
1. Incorporation of Recitals. The recitals above are true and correct and are incorporated into this Third Amendment.
2. Term. Section 4 of the Agreement is amended in its entirety to read as follows:
“4. Term of Agreement. The term of this Agreement commenced on November 30, 2018 and is extended through June 30, 2027, unless earlier terminated in accordance with the Agreement. CITY reserves the right to review AGENCY’s performance at the end of each year and cancel all or part of the Agreement.
ATTACHMENT NO. 2
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Nothing in this Section limits or modifies CITY’s termination rights under Section 14 of the Agreement.”
3. Compensation. Solely for services performed and costs incurred during the period from July 1, 2026 through June 30, 2027 (the “Extension Term”), Attachment B, Schedule of Compensation, is replaced by the Attachment B attached to this Third Amendment and incorporated by this reference. CITY’s aggregate payment obligation under the Pass -Through Funding Agreements identified in Attachment B shall not exceed $2,347,671 during the Extension Term, subject to the availability of funds, applicable funding requirements, and CITY’s approval of eligible costs. Direct Funding Sources identified in Attachment B are excluded from this amount and do not constitute payment obligations of CITY. Prior versions of Attachment B continue to govern services performed, costs incurred, invoices submitted, and payments made during the periods to which each version applied.
4. Scope of Services and Key Performance Indicators. Attachment A, Scope of Services, is supplemented by Attachment A -1, FY 2026 -2027 Key Performance Indicators, attached to this Third Amendment and incorporated by this reference. AGENCY shall track and report performance as provided in Attachment A -1. Exce pt as expressly supplemented by Attachment A -1, Attachment A remains in full force and effect.
5. All other terms and conditions of the Agreement and any amendments thereto shall remain in full force and effect, except as otherwise stated in this Third Amendment.
6. Counterparts and Electronic Signatures. This Third Amendment may be executed in counterparts, each of which is deemed an original and all of which constitute one instrument. Signatures transmitted electronically or by PDF have the same force and effect as original signatures.
7. Severability. If any provision of this Third Amendment is held invalid or unenforceable, the remaining provisions remain in full force and effect.
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SIGNATURE PAGE FOR AGREEMENT
THIRD AMENDMENT TO
AGREEMENT FOR
HOPE FOR HOME HOMELESS SERVICES CENTER
SITE OPERATOR AGREEMENT
IN WITNESS WHEREOF, the Parties have executed this Third Amendment as of the dates set forth below, effective as of July 1, 2026.
CITY OF POMONA VOLUNTEERS OF AMERICA OF LOS
ANGELES, INC.
By: ____________________________ By: ______________________________ Anita D. Scott Veronica Lara
City Manager Chief Operating Officer
Date: ____________________ Date: ____________________
Attest:
____________________________
City Clerk
Approved as to Form:
______________________________
Best Best & Krieger LLP
City Attorney
ATTACHMENT “A-1”
FY 2026-2027 KEY PERFORMANCE INDICATORS
Volunteers of America of Los Angeles, Inc. - Hope for Home Interim Housing Program
1. PURPOSE AND RELATIONSHIP TO AGREEMENT. This Attachment A -1 supplements Attachment A, Scope of Services, for the period July 1, 2026 through June 30, 2027 (the “Reporting Period”). AGENCY shall continue to perform all services required by the Agreement and Attachment A. This Attachment establishes supplemental performance targets and reporting requirements for the Measure A Local Solut ions Fund (“Measure A LSF”) and Emergency Solutions Grant - Rapid Unsheltered Survivor Housing (“ESG-RUSH”). Nothing in this Attachment limits any obligation imposed by the Agreement or by an applicable funding source.
2. PROGRAM GOAL. The program’s goal is to provide safe, year -round emergency shelter services that connect people experiencing homelessness (“PEH”) to interim housing, permanent housing, and supportive services.
3. MEASUREMENT RULES. For purposes of this Attachment:
(a) “Unduplicated” means that a participant may be counted no more than once under each KPI during the Reporting Period.
(b) “Placed into Interim Housing” means a qualifying project entry or placement recorded in HMIS in accordance with applicable CITY, LAHSA, and funding-source guidance. (c) “Moved to Permanent Housing” means a qualifying permanent -housing destination recorded in HMIS in accordance with applicable CITY, LAHSA, and funding-source guidance. (d) AGENCY shall not attribute the same participant placement, housing outcome, service date, or cost to more than one CITY Pass -Through Funding Agreement unless CITY approves the allocation in writing and the allocation is permitted by each applicable funding source.
4. MEASURE A LSF PERFORMANCE TARGETS
PEH placed into interim housing - 91 unduplicated PEH.
PEH moved from interim housing to permanent housing - 46 unduplicated PEH.
5. ESG-RUSH PERFORMANCE TARGETS
PEH placed into interim housing - 40 unduplicated PEH.
PEH moved from interim housing to permanent housing - 10 unduplicated PEH.
6. REPORTING. AGENCY shall submit with each monthly invoice a cumulative KPI report showing actual performance against each target, the HMIS or other approved data source used, and any material variance from the expected pace. AGENCY shall submit a final reconciled KPI report within 30 days after the end of the Reporting Period.
7. CORRECTIVE ACTION. If performance materially falls below the expected pace, CITY may require AGENCY to submit and implement a corrective action plan. The targets are performance goals for monitoring and contract administration; failure to meet a target does not, standing alone, constitute a breach if AGENCY demonstrates reasonable efforts, accurate reporting, and timely cooperation with corrective action. Repeated or material failure to make reasonable progress may be considered in exercising remedies available under the Agreement.
ATTACHMENT “B”
SCHEDULE OF COMPENSATION
1. COMPENSATION. During the period July 1, 2026 through June 30, 2027 (the “Extension Term”), compensation shall be paid pursuant to the Pass-Through Funding Agreements and Direct Funding Sources identified below and subject to the Agreement, the availability of funds, applicable funding requirements, and CITY’s approval of eligible costs. CITY’s aggregate payment obligation under the Pass-Through Funding Agreements shall not exceed $2,347,671.00 during the Extension Term.
a. Pass-Through Funding Agreements. AGENCY may request reimbursement from CITY only for eligible services and costs incurred during the applicable funding period and supported by the documentation required below. Unless a shorter funding period is stated in the table, the funding period is the Extension Term. Expiration, reduction, exhaustion, suspension, or termination of any funding source does not obligate CITY to replace unavailable funds.
Funding Source Funded Program Funding Not to
Exceed
Housing and Urban
Development (HUD)
Emergency Solutions Grant (ESG) - Rapid
Unsheltered Survivor Housing (RUSH)
Pomona Police Department - 10 beds
Pomona Police Department MHU - 2 beds
Funding period ends December 31, 2026.
$389,819.00
Emergency Solutions Grant (ESG) - Rapid
Unsheltered Survivor Housing (RUSH)
Access Center Services
Funding period ends December 31, 2026.
$28,255.00
State – Mental Health
Services Act
Tri-City Mental Health (TCMH)
50 beds
Funding period ends February 11, 2027.
$840,000.00
Measure A - Local
Solutions Fund (LSF)
Pomona Police Department - 13 beds
Pomona Police Department MHU - 16 beds
Metro - 5 beds
$1,089,597.00
TOTAL $2,347,671.00
b. Allocation. The not-to-exceed amounts may be allocated among program, operating, personnel, and administrative line items as shown below. Any material reallocation requires CITY’s prior written approval and must comply with applicable funding requirements.
Funding Source Program Admin Award
ESG-RUSH Beds 360,583.00 29,236.00 389,819.00
ESG-RUSH Access 28,255.00 - 28,255.00
TCMH 840,000.00 - 840,000.00
Measure A - LSF 1,034,857.00 54,740.00 1,089,597.00
TOTAL 2,263,695.00 83,976.00 2,347,671.00
c. Direct Funding Sources. AGENCY may seek payment directly from third-party funding sources only after providing written notice to CITY and obtaining CITY’s prior written approval. Direct Funding Sources are outside CITY’s program management and do not create any payment obligation of CITY. AGENCY may not accept funding or provide services at the Hope for Home Homeless Services Center under a Direct Funding Source unless the source is identified in this Attachment or approved by a written amendment.
i. LA County Homeless Services & Housing (HSH) Interim Housing Beds.
CITY is not responsible for services provided under Direct Funding Sources. HSH will fund Volunteers of America of Los Angeles, Inc. directly.
2. BILLING. Monthly reimbursement requests under the Pass-Through Funding Agreements must be submitted to CITY by the 15th of each month and must be limited to eligible costs incurred during the applicable funding period.
AGENCY shall not duplicate or allocate the same participant, service date, placement outcome, or cost to more than one funding source. Participants, outcomes, and costs attributed to Direct Funding Sources may not be attributed to Pass-Through Funding Agreements for the same service date or outcome, and vice versa, unless CITY approves the allocation in writing and the allocation is permitted by each applicable funding source.
Submit billings to the CITY at the following address:
CITY of Pomona
Attn: Barbara Norris, Housing Technician
505 South Garey Avenue
Pomona, CA 91766
Each invoice must be submitted on CITY’s standard billing and reporting forms and include: (i) itemized charges by funding source; (ii) documentation supporting the allowability and allocation of each charge; (iii) a subtotal of program and administrative costs; (iv) participant and bed-utilization information; (v) a report on implementation progress and persons served; and (vi) the cumulative KPI report required by Attachment A-1.
3. TIME OF PAYMENT. CITY shall make payment in accordance with its regular billing cycle after receipt, review, and approval of a complete and accurate invoice. CITY is not obligated to pay amounts that exceed the applicable funding-source or aggregate not- to-exceed limits.