CITY COUNCIL MEETING DATE: 09/15/2026
AGENDA REPORT AGENDA HEADING: Consent Calendar
AGENDA TITLE:
Consider awarding a professional services agreement to Carpe Diem 2024, LLC (DBA Scaife Protection Services) for security services at City facilities.
RECOMMENDED COUNCIL ACTION:
1) Award a Professional Service Agreement (PSA) to Carpe Diem 2024, LLC (DBA Scaife Protection Services (SPS) for unarmed security services at City facilities in the annual amount of $31,739 for Fiscal Year (FY) 2026-26 for a total not-to-exceed amount of $158,693 for a term of five years; and
2) Authorize the Mayor to execute the PSA in a form approved by the City Attorney.
FISCAL IMPACT: The recommended Council action will result in an expenditure notto-exceed $158,693 over the five-year term of the PSA or $31,739 per fiscal year. The total budget included in the FY 2026-27 Adopted Budget is $36,000. No additional appropriation is required, and funding for future years will be requested in their respective budgets.
VR
Amount Budgeted: $36,000
Additional Appropriation: N/A
Account Number(s): 101-400-5110-5201
(General Fund – Rec & Park – Repairs/Maint.) VR
ORIGINATED BY: Emily Rodin, Deputy Director of Recreation and Parks REVIEWED BY: Daniel Trautner, Director of Recreation and Parks APPROVED BY: Ara Mihranian, AICP, City Manager
ATTACHED SUPPORTING DOCUMENTS:
A. PSA with SPS for security services (Page A-1)
B. SPS Proposal (Page B-1)
C. SPS Bid Sheet (Page C-1)
1 BACKGROUND:
As a contract city, the City relies on outside contractors to augment City Staff in providing various services, including security for its City facilities. The City currently uses contracted unarmed security services for the daily locking and unlocking of City facilities and restrooms to ensure that facilities are opened and closed within posted park hours; afterhours regular patrols and security checks of City buildings and parks; and security support at City special events. Of note, these services also occur during City observed holidays, ensuring uninterrupted services throughout the year.
The City first began contracting for security services on July 1, 2021 with Black Knight Patrol (BKP) for an initial three-year term. One-year amendments were subsequently executed to continue services with BKP for FY 2024-25 and FY 2025-26. A third and final amendment for a three-month extension, covering July through September of FY 2026- 27, was executed to allow Staff sufficient time to conduct a Request for Proposals (RFP) to continue the desired security services in accordance with the City’s procurement policies in accordance to Chapter 2.14 of the Rancho Palos Verdes Municipal Code.
DISCUSSION:
On June 25, 2026, Staff issued an RFP for unarmed security services through the PlanetBids online solicitation portal. The scope of services included daily locking and unlocking of City facilities such as restrooms, parking lots, and other access points; regular after-hour patrols and security checks of City buildings and parks; and security support at City special events on an as-needed bases. Security officers are unarmed but provide another set of eyes and ears within the community to report and deter issues such as loitering and vandalism. In the event that criminal activity has occurred or is occurring on City property, security officers are directed to notify the Los Angeles County Sheriff’s Department. Other concerns such as vandalism and property damage are logged and shared with the Recreation and Parks Department to address.
These services are to be performed at select City sites, including the Ken Dyda Civic Center, Eastview Park, Fred Hesse Jr. Community Park, Ladera Linda Community Park, Forrestal Gate, Point Vicente Interpretive Center, Robert E. Ryan Community Park, and the building located at the bottom of Beach School Trail at Abalone Cove which was the long-time location of the Portuguese Bend Nursery School prior to its current relocation to Ladera Linda Community Park.
Thirteen proposals were received by the RFP deadline of July 24, 2026. A total of three Staff representing Public Works and Recreation and Parks performed an initial review and determined that only two firms – SPS and Kuang Protective Services - submitted cost proposals that met the City’s qualifications and were within the City's adopted budget for security services in FY 2026-27. BKP, whose bid of $63,000 annually was the third lowest, was also included since it ranked among the top three lowest cost proposals. These proposals were evaluated according to the scoring criteria specified in the RFP as shown on the following page:
2 Following an evaluation of all criteria that included approach to services, qualifications, and cost, SPS received the highest score of the three proposals.
Accordingly, Staff negotiated a PSA with SPS to provide unarmed security services for a five-year term expiring June 30, 2031 with an annual authorization of up to $31,739 for the first year. The not-to-exceed total of the PSA is up to $158,693 for the five-year term.
The estimated expenditure for FY 2026-27 is $31,739, which is included in the Adopted Budget.
If approved, SPS would begin its security services starting October 1, 2026 and the shortterm agreement with BKP will conclude on September 30, 2026.
CONCLUSION:
Staff recommend the City Council award the PSA for unarmed security services in a notto-exceed amount of $158,693 for a five-year term to SPS (Attachment A).
ALTERNATIVES:
In addition to Staff’s recommendations, the following alternative actions are available for the City Council’s consideration:
1) Do not award the attached PSA for unarmed security services to SPS, and direct staff to re-solicit proposals for those services.
2) Take other action as deemed appropriate.
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PROFESSIONAL SERVICES AGREEMENT
By and Between
CITY OF RANCHO PALOS VERDES
and
Carpe Diem 2024, LLC dba Scaife Protection Services
For
Security Services for the City of Rancho Palos Verdes
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AGREEMENT FOR PROFESSIONAL SERVICES
BETWEEN THE CITY OF RANCHO PALOS VERDES AND
CARPE DIEM 2024, LLC dba SCAIFE PROTECTION SERVICES
THIS AGREEMENT FOR PROFESSIONAL SERVICES (“Agreement”) is made and entered into on September 15, 2026 by and between the CITY OF RANCHO PALOS VERDES, a California municipal corporation (“City”) and Carpe Diem 2024, LLC dba Scaife Protection Services, a California Limited Liability Company(“Contractor”). City and Contractor may be referred to, individually or collectively, as “Party” or “Parties.”
This Agreement is for professional unarmed security services for the City of Rancho Palos Verdes including daily opening and closing of designated parks, restrooms, parking areas, gates, and other access points; brief patrols and condition inspections at each location; electronic verification and reporting; and as-needed security support for City-sponsored events.
RECITALS
A. City has sought, by issuance of a Request for Proposals, the performance of the services defined and described particularly in Article 1 of this Agreement.
B. Contractor, following submission of a proposal for the performance of the services defined and described particularly in Article 1 of this Agreement, was selected by the City to perform those services.
C. Pursuant to the City of Rancho Palos Verdes Municipal Code, City has authority to enter into and execute this Agreement.
D. The Parties desire to formalize the selection of Contractor for performance of those services defined and described particularly in Article 1 of this Agreement and desire that the terms of that performance be as particularly defined and described herein.
OPERATIVE PROVISIONS
NOW, THEREFORE, in consideration of the mutual promises and covenants made by the Parties and contained herein and other consideration, the value and adequacy of which are hereby acknowledged, the parties agree as follows:
ARTICLE 1. SERVICES OF CONTRACTOR
1.1 Scope of Services.
In compliance with all terms and conditions of this Agreement, the Contractor shall provide those services specified in the “Scope of Services”, as stated in the Proposal, attached hereto as Exhibit “A” and incorporated herein by this reference, which may be referred to herein as the “services” or “work” hereunder. As a material inducement to the City entering into this Agreement, Contractor represents and warrants that it has the qualifications, experience, and facilities necessary to properly perform the services required under this Agreement in a thorough, competent, and professional manner, and is experienced in performing the work and services contemplated herein. Contractor shall at all times faithfully, competently and to the best of its ability, experience and talent, perform all services described herein. Contractor covenants that it shall follow the highest professional standards in performing the work and services required hereunder and that all materials will be both of good quality as well as fit for the purpose intended. For purposes of this Agreement, the phrase “highest professional standards” shall mean those standards of practice recognized by one or more first-class firms performing similar work under similar circumstances.
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1.2 Contractor’s Proposal.
The Scope of Service shall include the Contractor’s Proposal which shall be incorporated herein by this reference as though fully set forth herein. In the event of any inconsistency between the terms of such Proposal and this Agreement, the terms of this Agreement shall govern.
1.3 Compliance with Law.
Contractor shall keep itself informed concerning, and shall render all services hereunder in accordance with, all ordinances, resolutions, statutes, rules, and regulations of the City and any Federal, State or local governmental entity having jurisdiction in effect at the time service is rendered.
1.4 California Labor Law.
If the Scope of Services includes any “public work” or “maintenance work,” as those terms are defined in California Labor Code section 1720 et seq. and California Code of Regulations, Title 8, Section 16000 et seq., and if the total compensation is $1,000 or more, Contractor shall pay prevailing wages for such work and comply with the requirements in California Labor Code section 1770 et seq. and 1810 et seq., and all other applicable laws, including the following requirements:
(a) Public Work. The Parties acknowledge that some or all of the work to be performed under this Agreement is a “public work” as defined in Labor Code Section 1720 and that this Agreement is therefore subject to the requirements of Division 2, Part 7, Chapter 1 (commencing with Section 1720) of the California Labor Code relating to public works contracts and the rules and regulations established by the Department of Industrial Relations (“DIR”) implementing such statutes. The work performed under this Agreement is subject to compliance monitoring and enforcement by the DIR. Contractor shall post job site notices, as prescribed by regulation.
(b) Prevailing Wages. Contractor shall pay prevailing wages to the extent required by Labor Code Section 1771. Pursuant to Labor Code Section 1773.2, copies of the prevailing rate of per diem wages are on file at City Hall and will be made available to any interested party on request. By initiating any work under this Agreement, Contractor acknowledges receipt of a copy of the DIR determination of the prevailing rate of per diem wages, and Contractor shall post a copy of the same at each job site where work is performed under this Agreement.
(c) Penalty for Failure to Pay Prevailing Wages. Contractor shall comply with and be bound by the provisions of Labor Code Sections 1774 and 1775 concerning the payment of prevailing rates of wages to workers and the penalties for failure to pay prevailing wages. The Contractor shall, as a penalty to the City, forfeit $200 (two hundred dollars) for each calendar day, or portion thereof, for each worker paid less than the prevailing rates as determined by the DIR for the work or craft in which the worker is employed for any public work done pursuant to this Agreement by Contractor or by any subcontractor. (d) Payroll Records. Contractor shall comply with and be bound by the provisions of Labor Code Section 1776, which requires Contractor and each subContractor to: keep accurate payroll records and verify such records in writing under penalty of perjury, as specified in Section 1776; certify and make such payroll records available for inspection as provided by Section 1776; and inform the City of the location of the records. (e) Apprentices. Contractor shall comply with and be bound by the provisions of Labor Code Sections 1777.5, 1777.6, and 1777.7 and California Code of Regulations Title 8, Section 200 et seq. concerning the employment of apprentices on public works projects. Contractor shall be responsible for compliance with these aforementioned Sections for all apprenticeable occupations. Prior to commencing work under this A-3
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By executing this Agreement, Contractor warrants that Contractor (i) has thoroughly investigated and considered the scope of services to be performed, (ii) has carefully considered how the services should be performed, and (iii) fully understands the facilities, difficulties and restrictions attending performance of the services under this Agreement. If the services involve work upon any site, Contractor warrants that Contractor has or will investigate the site and is or will be fully acquainted with the conditions there existing, prior to commencement of services hereunder. Should the Contractor discover any latent or unknown conditions, which will materially affect the performance of the services hereunder, Contractor shall immediately inform the City of such fact and shall not proceed except at Contractor’s risk until written instructions are received from the Contract Officer in the form of a Change Order.
1.7 Care of Work.
The Contractor shall adopt reasonable methods during the life of the Agreement to furnish continuous protection to the work, and the equipment, materials, papers, documents, plans, studies and/or other components thereof to prevent losses or damages, and shall be responsible for all such damages, to persons or property, until acceptance of the work by City, except such losses or damages as may be caused by City’s own negligence.
1.8 Further Responsibilities of Parties.
Both parties agree to use reasonable care and diligence to perform their respective obligations under this Agreement. Both parties agree to act in good faith to execute all instruments, prepare all documents and take all actions as may be reasonably necessary to carry out the purposes of this Agreement. Unless hereafter specified, neither party shall be responsible for the service of the other.
1.9 Additional Services
City shall have the right at any time during the performance of the services, without invalidating this Agreement, to order extra work beyond that specified in the Scope of Services or make changes by altering, adding to or deducting from said work. No such extra work may be undertaken unless a written Change Order is first given by the Contract Officer to the Contractor, incorporating therein any adjustment in (i) the Contract Sum for the actual costs of the extra work, and/or (ii) the time to perform this Agreement, which said adjustments are subject to the written approval of the Contractor.
Any increase in compensation of up to 15% (fifteen percent) of the Contract Sum; or, in the time to perform of up to 90 (ninety) days, may be approved by the Contract Officer through a written Change Order. Any greater increases, taken either separately or cumulatively, must be approved by the City Council. It is expressly understood by Contractor that the provisions of this Section shall not apply to services specifically set forth in the Scope of Services. Contractor hereby acknowledges that it accepts the risk that the services to be provided pursuant to the Scope of Services may be more costly or time consuming than Contractor anticipates and that Contractor shall not be entitled to additional compensation therefor. City may in its sole and absolute discretion have similar work done by other Contractors. No claims for an increase in the Contract Sum or time for performance shall be valid unless the procedures established in this Section are followed.
If in the performance of the Services, the Contractor becomes aware of material defects in the Scope of Work, duration, or span of the Services, or the Contractor becomes aware of extenuating circumstance that will or could prevent the completion of the Services, on time or on budget, the Contractor shall inform the City’s Contract Officer of an anticipated Change Order. This proposed change order will stipulate the facts surrounding the issue, proposed solutions, proposed costs, and proposed schedule impacts.
1.10 Special Requirements.
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Additional terms and conditions of this Agreement, if any, which are made a part hereof are set forth in the “Special Requirements” attached hereto as Exhibit “B” and incorporated herein by this reference. In the event of a conflict between the provisions of Exhibit “B” and any other provisions of this Agreement, the provisions of Exhibit “B” shall govern.
ARTICLE 2. COMPENSATION AND METHOD OF PAYMENT.
2.1 Contract Sum.
Subject to any limitations set forth in this Agreement, City agrees to pay Contractor the amounts specified in the “Schedule of Compensation” attached hereto as Exhibit “C” and incorporated herein by this reference. The total compensation, including reimbursement for actual expenses, shall not exceed $158,692.80 (One Hundred Fifty-Eight Thousand Six Hundred Ninety-Two Dollars and Eighty Cents) (the “Contract Sum”), unless additional compensation is approved pursuant to Section 1.9.
2.2 Method of Compensation.
(a) The method of compensation may include: (i) a lump sum payment upon completion; (ii) payment in accordance with specified tasks or the percentage of completion of the services; (iii) payment for time and materials based upon the Contractor’s rates as specified in the Schedule of Compensation, provided that (a) time estimates are provided for the performance of sub tasks, and (b) the Contract Sum is not exceeded; or (iv) such other methods as may be specified in the Schedule of Compensation. (b) A retention of 10% shall be held from each payment as a contract retention to be paid as part of the final payment upon satisfactory and timely completion of services. This retention shall not apply for on-call agreements for continuous services or for agreements for scheduled routine maintenance of City property or City facilities.
2.3 Reimbursable Expenses.
Compensation may include reimbursement for actual and necessary expenditures for reproduction costs, telephone expenses, and travel expenses approved by the Contract Officer in advance, or actual subcontractor expenses of an approved subcontractor pursuant to Section 4.5, and only if specified in the Schedule of Compensation. The Contract Sum shall include the attendance of Contractor at all project meetings reasonably deemed necessary by the City. Coordination of the performance of the work with City is a critical component of the services. If Contractor is required to attend additional meetings to facilitate such coordination, Contractor shall not be entitled to any additional compensation for attending said meetings.
2.4 Invoices.
Each month Contractor shall furnish to City an original invoice, using the City template, or in a format acceptable to the City, for all work performed and expenses incurred during the preceding month in a form approved by City’s Director of Finance. By submitting an invoice for payment under this Agreement, Contractor is certifying compliance with all provisions of the Agreement. The invoice shall detail charges for all necessary and actual expenses by the following categories: labor (by sub-category), travel, materials, equipment, supplies, and sub-contractor contracts. Sub-contractor charges shall also be detailed by such categories. Contractor shall not invoice City for any duplicate services performed by more than one person.
City shall independently review each invoice submitted by the Contractor to determine whether the work performed and expenses incurred are in compliance with the provisions of this Agreement. Except as to any charges for work performed or expenses incurred by Contractor which are disputed by City, or as provided in A-6
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Section 7.3, City will use its best efforts to cause Contractor to be paid within 45 (forty-five) days of receipt of Contractor’s correct and undisputed invoice; however, Contractor acknowledges and agrees that due to City warrant run procedures, the City cannot guarantee that payment will occur within this time period. In the event any charges or expenses are disputed by City, the original invoice shall be returned by City to Contractor for correction and resubmission. Review and payment by City for any invoice provided by the Contractor shall not constitute a waiver of any rights or remedies provided herein or any applicable law.
2.5 Waiver.
Payment to Contractor for work performed pursuant to this Agreement shall not be deemed to waive any defects in work performed by Contractor.
ARTICLE 3. PERFORMANCE SCHEDULE
3.1 Time of Essence.
Time is of the essence in the performance of this Agreement.
3.2 Schedule of Performance.
Contractor shall commence the services pursuant to this Agreement upon receipt of a written notice to proceed and shall perform all services within the time period(s) established in the “Schedule of Performance” attached hereto as Exhibit “D” and incorporated herein by this reference. When requested by the Contractor, extensions to the time period(s) specified in the Schedule of Performance may be approved in writing by the Contract Officer through a Change Order, but not exceeding 60 (sixty) days cumulatively.
3.3 Force Majeure.
The time period(s) specified in the Schedule of Performance for performance of the services rendered pursuant to this Agreement shall be extended because of any delays due to unforeseeable causes beyond the control and without the fault or negligence of the Contractor, including, but not restricted to, acts of God or of the public enemy, unusually severe weather, fires, earthquakes, floods, epidemics, quarantine restrictions, riots, strikes, freight embargoes, wars, litigation, and/or acts of any governmental agency, including the City, if the Contractor shall within 10 (ten) days of the commencement of such delay notify the Contract Officer in writing of the causes of the delay. The Contract Officer shall ascertain the facts and the extent of delay, and extend the time for performing the services for the period of the enforced delay when and if in the judgment of the Contract Officer such delay is justified. The Contract Officer’s determination shall be final and conclusive upon the parties to this Agreement. In no event shall Contractor be entitled to recover damages against the City for any delay in the performance of this Agreement, however caused, Contractor’s sole remedy being extension of the Agreement pursuant to this Section.
3.4 Term.
Unless earlier terminated in accordance with Article 7 of this Agreement, this Agreement shall continue in full force and effect until completion of the services but not exceeding June 30, 2031except as otherwise provided in the Schedule of Performance (Exhibit “D”).
ARTICLE 4. COORDINATION OF WORK
4.1 Representatives and Personnel of Contractor.
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The following principals of Contractor (“Principals”) are hereby designated as being the principals and representatives of Contractor authorized to act in its behalf with respect to the work specified herein and make all decisions in connection therewith:
Omar Scaife Owner & Chief of Operations
(Name) (Title)
(Name) (Title)
It is expressly understood that the experience, knowledge, capability and reputation of the foregoing principals were a substantial inducement for City to enter into this Agreement. Therefore, the foregoing principals shall be responsible during the term of this Agreement for directing all activities of Contractor and devoting sufficient time to personally supervise the services hereunder. All personnel of Contractor, and any authorized agents, shall at all times be under the exclusive direction and control of the Principals. For purposes of this Agreement, the foregoing Principals may not be replaced nor may their responsibilities be substantially reduced by Contractor without the express written approval of City. Additionally, Contractor shall utilize only the personnel included in the Proposal to perform services pursuant to this Agreement. Contractor shall make every reasonable effort to maintain the stability and continuity of Contractor’s staff and subcontractors, if any, assigned to perform the services required under this Agreement. Contractor shall notify City of any changes in Contractor’s staff and subcontractors, if any, assigned to perform the services required under this Agreement, prior to and during any such performance. City shall have the right to approve or reject any proposed replacement personnel, which approval shall not be unreasonably withheld.
4.2 Status of Contractor.
Contractor shall have no authority to bind City in any manner, or to incur any obligation, debt or liability of any kind on behalf of or against City, whether by contract or otherwise, unless such authority is expressly conferred under this Agreement or is otherwise expressly conferred in writing by City. Contractor shall not at any time or in any manner represent that Contractor or any of Contractor’s officers, employees, or agents are in any manner officials, officers, employees or agents of City. Neither Contractor, nor any of Contractor’s officers, employees or agents, shall obtain any rights to retirement, health care or any other benefits which may otherwise accrue to City’s employees. Contractor expressly waives any claim Contractor may have to any such rights.
4.3 Contract Officer.
The Contract Officer shall be Emily Rodin, Deputy Director of Recreation and Parks or such person as may be designated by the Director of Recreation and Parks. It shall be the Contractor’s responsibility to assure that the Contract Officer is kept informed of the progress of the performance of the services and the Contractor shall refer any decisions which must be made by City to the Contract Officer. Unless otherwise specified herein, any approval of City required hereunder shall mean the approval of the Contract Officer. The Contract Officer shall have authority, if specified in writing by the City Manager, to sign all documents on behalf of the City required hereunder to carry out the terms of this Agreement.
4.4 Independent Contractor.
Neither the City nor any of its employees shall have any control over the manner, mode or means by which Contractor, its agents or employees, perform the services required herein, except as otherwise set forth herein.
City shall have no voice in the selection, discharge, supervision or control of Contractor’s employees, servants, A-8
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representatives or agents, or in fixing their number, compensation or hours of service. Contractor shall perform all services required herein as an independent contractor of City and shall remain at all times as to City a wholly independent contractor with only such obligations as are consistent with that role. Contractor shall not at any time or in any manner represent that it or any of its agents or employees are agents or employees of City. City shall not in any way or for any purpose become or be deemed to be a partner of Contractor in its business or otherwise or a joint venturer or a member of any joint enterprise with Contractor.
4.5 Prohibition Against Subcontracting or Assignment.
The experience, knowledge, capability and reputation of Contractor, its principals and employees were a substantial inducement for the City to enter into this Agreement. Therefore, Contractor shall not contract with any other entity to perform in whole or in part the services required hereunder without the express written approval of the City; all subcontractors included in the Proposal are deemed approved. In addition, neither this Agreement nor any interest herein may be transferred, assigned, conveyed, hypothecated or encumbered voluntarily or by operation of law, whether for the benefit of creditors or otherwise, without the prior written approval of City.
Transfers restricted hereunder shall include the transfer to any person or group of persons acting in concert of more 25% (twenty five percent) of the present ownership and/or control of Contractor, taking all transfers into account on a cumulative basis. In the event of any such unapproved transfer, including any bankruptcy proceeding, this Agreement shall be void. No approved transfer shall release the Contractor or any surety of Contractor of any liability hereunder without the express consent of City.
ARTICLE 5. INSURANCE AND INDEMNIFICATION
5.1 Insurance Coverages.
Without limiting Contractor’s indemnification of City, and prior to commencement of any services under this Agreement, Contractor shall obtain, provide and maintain at its own expense during the term of this Agreement, policies of insurance of the type and amounts described below and in a form satisfactory to City. (a) General liability insurance. Contractor shall maintain commercial general liability insurance with coverage at least as broad as Insurance Services Office form CG 00 01, in an amount not less than $1,000,000 per occurrence, $2,000,000 general aggregate, for bodily injury, personal injury, and property damage. The policy must include contractual liability that has not been amended. Any endorsement restricting standard ISO “insured contract” language will not be accepted. (b) Automobile liability insurance. Contractor shall maintain automobile insurance at least as broad as Insurance Services Office form CA 00 01 covering bodily injury and property damage for all activities of the Contractor arising out of or in connection with Services to be performed under this Agreement, including coverage for any owned, hired, non-owned or rented vehicles, in an amount not less than $1,000,000 combined single limit for each accident.
(c) Professional liability (errors & omissions) insurance. Contractor shall maintain professional liability insurance that covers the Services to be performed in connection with this Agreement, in the minimum amount of $1,000,000 per claim and in the aggregate. Any policy inception date, continuity date, or retroactive date must be before the effective date of this Agreement and Contractor agrees to maintain continuous coverage through a period no less than three (3) years after completion of the services required by this Agreement.
(d) Workers’ compensation insurance. Contractor shall maintain Workers’ Compensation Insurance (Statutory Limits) and Employer’s Liability Insurance (with limits of at least $1,000,000).
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(e) Subcontractors. Contractor shall include all subcontractors as insureds under its policies or shall furnish separate certificates and certified endorsements for each subcontractor. All coverages for subcontractors shall include all of the requirements stated herein. (f) Additional Insurance. Policies of such other insurance, as may be required in the Special Requirements in Exhibit “B”.
5.2 General Insurance Requirements.
(a) Proof of insurance. Contractor shall provide certificates of insurance to City as evidence of the insurance coverage required herein, along with a waiver of subrogation endorsement for workers’ compensation. Insurance certificates and endorsements must be approved by City’s Risk Manager prior to commencement of performance. Current certification of insurance shall be kept on file with City at all times during the term of this Agreement. City reserves the right to require complete, certified copies of all required insurance policies, at any time.
(b) Duration of coverage. Contractor shall procure and maintain for the duration of this Agreement insurance against claims for injuries to persons or damages to property, which may arise from or in connection with the performance of the Services hereunder by Contractor, its agents, representatives, employees or subContractors.
(c) Primary/noncontributing. Coverage provided by Contractor shall be primary and any insurance or self-insurance procured or maintained by City shall not be required to contribute with it. The limits of insurance required herein may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and non-contributory basis for the benefit of City before the City’s own insurance or selfinsurance shall be called upon to protect it as a named insured. (d) City’s rights of enforcement. In the event any policy of insurance required under this Agreement does not comply with these specifications or is canceled and not replaced, City has the right but not the duty to obtain and continuously maintain the insurance it deems necessary and any premium paid by City will be promptly reimbursed by Contractor or City will withhold amounts sufficient to pay premium from Contractor payments. In the alternative, City may cancel this Agreement. (e) Acceptable insurers. All insurance policies shall be issued by an insurance company currently authorized by the Insurance Commissioner to transact business of insurance or that is on the List of Approved Surplus Line Insurers in the State of California, with an assigned policyholders’ Rating of A- (or higher) and Financial Size Category Class VI (or larger) in accordance with the latest edition of Best’s Key Rating Guide, unless otherwise approved by the City’s Risk Manager.
(f) Waiver of subrogation. All insurance coverage maintained or procured pursuant to this agreement shall be endorsed to waive subrogation against City, its elected or appointed officers, agents, officials, employees and volunteers or shall specifically allow Contractor or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Contractor hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subContractors.
(g) Enforcement of contract provisions (non-estoppel). Contractor acknowledges and agrees that any actual or alleged failure on the part of the City to inform Contractor of non-compliance with any requirement imposes no additional obligations on the City nor does it waive any rights hereunder.
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(h) Requirements not limiting. Requirements of specific coverage features or limits contained in this section are not intended as a limitation on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only as it pertains to a given issue and is not intended by any party or insured to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. If the Contractor maintains higher limits than the minimums shown above, the City requires and shall be entitled to coverage for the higher limits maintained by the Contractor. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the City.
(i) Notice of cancellation. Contractor agrees to oblige its insurance agent or broker and insurers to provide to City with a 30 (thirty) day notice of cancellation (except for nonpayment for which a 10 (ten) day notice is required) or nonrenewal of coverage for each required coverage. (j) Additional insured status. General liability policies shall provide or be endorsed to provide that City and its officers, officials, employees, and agents, and volunteers shall be additional insureds under such policies. This provision shall also apply to any excess/umbrella liability policies. (k) Prohibition of undisclosed coverage limitations. None of the coverages required herein will be in compliance with these requirements if they include any limiting endorsement of any kind that has not been first submitted to City and approved of in writing.
(l) Separation of insureds. A severability of interests provision must apply for all additional insureds ensuring that Contractor’s insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the insurer’s limits of liability. The policy(ies) shall not contain any cross-liability exclusions.
(m) Pass through clause. Contractor agrees to ensure that its subContractors, subcontractors, and any other party involved with the project who is brought onto or involved in the project by Contractor, provide the same minimum insurance coverage and endorsements required of Contractor. Contractor agrees to monitor and review all such coverage and assumes all responsibility for ensuring that such coverage is provided in conformity with the requirements of this section. Contractor agrees that upon request, all agreements with Contractors, subcontractors, and others engaged in the project will be submitted to City for review. (n) Agency’s right to revise specifications. The City reserves the right at any time during the term of the contract to change the amounts and types of insurance required by giving the Contractor 90 (ninety) days advance written notice of such change. If such change results in substantial additional cost to the Contractor, the City and Contractor may renegotiate Contractor’s compensation. (o) Self-insured retentions. Any self-insured retentions must be declared to and approved by City. City reserves the right to require that self-insured retentions be eliminated, lowered, or replaced by a deductible. Self-insurance will not be considered to comply with these specifications unless approved by City. (p) Timely notice of claims. Contractor shall give City prompt and timely notice of claims made or suits instituted that arise out of or result from Contractor’s performance under this Agreement, and that involve or may involve coverage under any of the required liability policies. (q) Additional insurance. Contractor shall also procure and maintain, at its own cost and expense, any additional kinds of insurance, which in its own judgment may be necessary for its proper protection and prosecution of the work.
5.3 Indemnification.
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To the full extent permitted by law, Contractor agrees to indemnify, defend and hold harmless the City, its officers, employees and agents (“Indemnified Parties”) against, and will hold and save them and each of them harmless from, any and all actions, either judicial, administrative, arbitration or regulatory claims, damages to persons or property, losses, costs, penalties, obligations, errors, omissions or liabilities whether actual or threatened (herein “claims or liabilities”) that may be asserted or claimed by any person, firm or entity arising out of or in connection with the negligent performance of the work, operations or activities provided herein of Contractor, its officers, employees, agents, subcontractors, or invitees, or any individual or entity for which Contractor is legally liable (“indemnitors”), or arising from Contractor’s or indemnitors’ reckless or willful misconduct, or arising from Contractor’s or indemnitors’ negligent performance of or failure to perform any term, provision, covenant or condition of this Agreement, and in connection therewith:
(a) Contractor will defend any action or actions filed in connection with any of said claims or liabilities and will pay all costs and expenses, including legal costs and attorneys’ fees incurred in connection therewith;
(b) Contractor will promptly pay any judgment rendered against the City, its officers, agents or employees for any such claims or liabilities arising out of or in connection with the negligent performance of or failure to perform such work, operations or activities of Contractor hereunder; and Contractor agrees to save and hold the City, its officers, agents, and employees harmless therefrom; (c) In the event the City, its officers, agents or employees is made a party to any action or proceeding filed or prosecuted against Contractor for such damages or other claims arising out of or in connection with the negligent performance of or failure to perform the work, operation or activities of Contractor hereunder, Contractor agrees to pay to the City, its officers, agents or employees, any and all costs and expenses incurred by the City, its officers, agents or employees in such action or proceeding, including but not limited to, legal costs and attorneys’ fees.
Contractor shall incorporate similar indemnity agreements with its subcontractors and if it fails to do so Contractor shall be fully responsible to indemnify City hereunder therefore, and failure of City to monitor compliance with these provisions shall not be a waiver hereof. This indemnification includes claims or liabilities arising from any negligent or wrongful act, error or omission, or reckless or willful misconduct of Contractor in the performance of professional services hereunder. The provisions of this Section do not apply to claims or liabilities occurring as a result of City’s sole negligence or willful acts or omissions, but, to the fullest extent permitted by law, shall apply to claims and liabilities resulting in part from City’s negligence, except that design professionals’ indemnity hereunder shall be limited to claims and liabilities arising out of the negligence, recklessness or willful misconduct of the design professional. The indemnity obligation shall be binding on successors and assigns of Contractor and shall survive termination of this Agreement.
ARTICLE 6. RECORDS, REPORTS, AND RELEASE OF INFORMATION
6.1 Records.
Contractor shall keep, and require subcontractors to keep, such ledgers, books of accounts, invoices, vouchers, canceled checks, reports, studies or other documents relating to the disbursements charged to City and services performed hereunder (the “books and records”), as shall be necessary to perform the services required by this Agreement and enable the Contract Officer to evaluate the performance of such services. Any and all such documents shall be maintained in accordance with generally accepted accounting principles and shall be complete and detailed. The Contract Officer shall have full and free access to such books and records at all times during normal business hours of City, including the right to inspect, copy, audit and make records and transcripts from such records. Such records shall be maintained for a period of three (3) years following completion of the services hereunder, and the City shall have access to such records in the event any audit is required. In the event of A-12
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dissolution of Contractor’s business, custody of the books and records may be given to City, and access shall be provided by Contractor’s successor in interest. Notwithstanding the above, the Contractor shall fully cooperate with the City in providing access to the books and records if a public records request is made and disclosure is required by law including but not limited to the California Public Records Act.
6.2 Reports.
Contractor shall periodically prepare and submit to the Contract Officer such reports concerning the performance of the services required by this Agreement as the Contract Officer shall require. Contractor hereby acknowledges that the City is greatly concerned about the cost of work and services to be performed pursuant to this Agreement. For this reason, Contractor agrees that if Contractor becomes aware of any facts, circumstances, techniques, or events that may or will materially increase or decrease the cost of the work or services contemplated herein or, if Contractor is providing design services, the cost of the project being designed, Contractor shall promptly notify the Contract Officer of said fact, circumstance, technique or event and the estimated increased or decreased cost related thereto and, if Contractor is providing design services, the estimated increased or decreased cost estimate for the project being designed.
6.3 Ownership of Documents.
All drawings, specifications, maps, designs, photographs, studies, surveys, data, notes, computer files, reports, records, documents and other materials (the “documents and materials”) prepared by Contractor, its employees, subcontractors and agents in the performance of this Agreement shall be the property of City and shall be delivered to City upon request of the Contract Officer or upon the termination of this Agreement, and Contractor shall have no claim for further employment or additional compensation as a result of the exercise by City of its full rights of ownership use, reuse, or assignment of the documents and materials hereunder. Any use, reuse or assignment of such completed documents for other projects and/or use of uncompleted documents without specific written authorization by the Contractor will be at the City’s sole risk and without liability to Contractor, and Contractor’s guarantee and warranties shall not extend to such use, reuse or assignment.
Contractor may retain copies of such documents for its own use. Contractor shall have the right to use the concepts embodied therein. All subcontractors shall provide for assignment to City of any documents or materials prepared by them, and in the event Contractor fails to secure such assignment, Contractor shall indemnify City for all damages resulting therefrom. Moreover, Contractor with respect to any documents and materials that may qualify as “works made for hire” as defined in 17 U.S.C. § 101, such documents and materials are hereby deemed “works made for hire” for the City.
6.4 Confidentiality and Release of Information.
(a) All information gained or work product produced by Contractor in performance of this Agreement shall be considered confidential, unless such information is in the public domain or already known to Contractor. Contractor shall not release or disclose any such information or work product to persons or entities other than City without prior written authorization from the Contract Officer. (b) Contractor, its officers, employees, agents or subcontractors, shall not, without prior written authorization from the Contract Officer or unless requested by the City Attorney, voluntarily provide documents, declarations, letters of support, testimony at depositions, response to interrogatories or other information concerning the work performed under this Agreement. Response to a subpoena or court order shall not be considered “voluntary” provided Contractor gives City notice of such court order or subpoena. (c) If Contractor, or any officer, employee, agent or subcontractor of Contractor, provides any information or work product in violation of this Agreement, then City shall have the right to reimbursement and A-13
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indemnity from Contractor for any damages, costs and fees, including attorney’s fees, caused by or incurred as a result of Contractor’s conduct.
(d) Contractor shall promptly notify City should Contractor, its officers, employees, agents or subcontractors be served with any summons, complaint, subpoena, notice of deposition, request for documents, interrogatories, request for admissions or other discovery request, court order or subpoena from any party regarding this Agreement and the work performed there under. City retains the right, but has no obligation, to represent Contractor or be present at any deposition, hearing or similar proceeding. Contractor agrees to cooperate fully with City and to provide City with the opportunity to review any response to discovery requests provided by Contractor. However, this right to review any such response does not imply or mean the right by City to control, direct, or rewrite said response.
ARTICLE 7. ENFORCEMENT OF AGREEMENT AND TERMINATION
7.1 California Law.
This Agreement shall be interpreted, construed and governed both as to validity and to performance of the parties in accordance with the laws of the State of California. Legal actions concerning any dispute, claim or matter arising out of or in relation to this Agreement shall be instituted in the Superior Court of the County of Los Angeles, State of California, or any other appropriate court in such county, and Contractor covenants and agrees to submit to the personal jurisdiction of such court in the event of such action. In the event of litigation in a U.S.
District Court, venue shall lie exclusively in the Central District of California, in the County of Los Angeles, State of California.
7.2 Disputes; Default.
In the event that Contractor is in default under the terms of this Agreement, the City shall not have any obligation or duty to continue compensating Contractor for any work performed after the date of default. Instead, the City may give notice to Contractor of the default and the reasons for the default. The notice shall include the timeframe in which Contractor may cure the default. This timeframe is 15 (fifteen) days, but may be extended, though not reduced, if circumstances warrant. During the period of time that Contractor is in default, the City shall hold all invoices and shall, when the default is cured, proceed with payment on the invoices. In the alternative, the City may, in its sole discretion, elect to pay some or all of the outstanding invoices during the period of default. If Contractor does not cure the default, the City may take necessary steps to terminate this Agreement under this Article. Any failure on the part of the City to give notice of the Contractor’s default shall not be deemed to result in a waiver of the City’s legal rights or any rights arising out of any provision of this Agreement.
7.3 Retention of Funds.
Contractor hereby authorizes City to deduct from any amount payable to Contractor (whether or not arising out of this Agreement) (i) any amounts the payment of which may be in dispute hereunder or which are necessary to compensate City for any losses, costs, liabilities, or damages suffered by City, and (ii) all amounts for which City may be liable to third parties, by reason of Contractor’s acts or omissions in performing or failing to perform Contractor’s obligation under this Agreement. In the event that any claim is made by a third party, the amount or validity of which is disputed by Contractor, or any indebtedness shall exist which shall appear to be the basis for a claim of lien, City may withhold from any payment due, without liability for interest because of such withholding, an amount sufficient to cover such claim. The failure of City to exercise such right to deduct or to withhold shall not, however, affect the obligations of the Contractor to insure, indemnify, and protect City as elsewhere provided herein.
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7.4 Waiver.
Waiver by any party to this Agreement of any term, condition, or covenant of this Agreement shall not constitute a waiver of any other term, condition, or covenant. Waiver by any party of any breach of the provisions of this Agreement shall not constitute a waiver of any other provision or a waiver of any subsequent breach or violation of any provision of this Agreement. Acceptance by City of any work or services by Contractor shall not constitute a waiver of any of the provisions of this Agreement. No delay or omission in the exercise of any right or remedy by a non-defaulting party on any default shall impair such right or remedy or be construed as a waiver.
Any waiver by either party of any default must be in writing and shall not be a waiver of any other default concerning the same or any other provision of this Agreement.
7.5 Rights and Remedies are Cumulative.
Except with respect to rights and remedies expressly declared to be exclusive in this Agreement, the rights and remedies of the parties are cumulative and the exercise by either party of one or more of such rights or remedies shall not preclude the exercise by it, at the same or different times, of any other rights or remedies for the same default or any other default by the other party.
7.6 Legal Action.
In addition to any other rights or remedies, either party may take legal action, in law or in equity, to cure, correct or remedy any default, to recover damages for any default, to compel specific performance of this Agreement, to obtain declaratory or injunctive relief, or to obtain any other remedy consistent with the purposes of this Agreement. Notwithstanding any contrary provision herein, Contractor shall file a statutory claim pursuant to Government Code Sections 905 et seq. and 910 et seq., in order to pursue a legal action under this Agreement.
7.7 Termination Prior to Expiration of Term.
This Section shall govern any termination of this Contract except as specifically provided in the following Section for termination for cause. The City reserves the right to terminate this Contract at any time, with or without cause, upon thirty (30) days’ written notice to Contractor, except that where termination is due to the fault of the Contractor, the period of notice may be such shorter time as may be determined by the Contract Officer. Upon receipt of any notice of termination, Contractor shall immediately cease all services hereunder except such as may be specifically approved by the Contract Officer. Contractor shall be entitled to compensation for all services rendered prior to the effective date of the notice of termination and for any services authorized by the Contract Officer thereafter in accordance with the Schedule of Compensation or such as may be approved by the Contract Officer, except as provided in Section 7.3. In the event of termination without cause pursuant to this Section, the City need not provide the Contractor with the opportunity to cure pursuant to Section 7.2.
7.8 Termination for Default of Party.
If termination is due to the failure of the other Party to fulfill its obligations under this Agreement:
(a) City may, after compliance with the provisions of Section 7.2, take over the work and prosecute the same to completion by contract or otherwise, and the Contractor shall be liable to the extent that the total cost for completion of the services required hereunder exceeds the compensation herein stipulated (provided that the City shall use reasonable efforts to mitigate such damages), and City may withhold any payments to the Contractor for the purpose of set-off or partial payment of the amounts owed the City as previously stated.
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(b) Contractor may, after compliance with the provisions of Section 7.2, terminate the Agreement upon written notice to the City‘s Contract Officer. Contractor shall be entitled to payment for all work performed up to the date of termination.
7.9 Attorneys’ Fees.
If either party to this Agreement is required to initiate or defend or made a party to any action or proceeding in any way connected with this Agreement, the prevailing party in such action or proceeding, in addition to any other relief which may be granted, whether legal or equitable, shall be entitled to reasonable attorney’s fees.
Attorney’s fees shall include attorney’s fees on any appeal, and in addition a party entitled to attorney’s fees shall be entitled to all other reasonable costs for investigating such action, taking depositions and discovery and all other necessary costs the court allows which are incurred in such litigation. All such fees shall be deemed to have accrued on commencement of such action and shall be enforceable whether or not such action is prosecuted to judgment.
ARTICLE 8. CITY OFFICERS AND EMPLOYEES: NON-DISCRIMINATION
8.1 Non-liability of City Officers and Employees.
No officer or employee of the City shall be personally liable to the Contractor, or any successor in interest, in the event of any default or breach by the City or for any amount which may become due to the Contractor or to its successor, or for breach of any obligation of the terms of this Agreement.
8.2 Conflict of Interest.
Contractor covenants that neither it, nor any officer or principal of its firm, has or shall acquire any interest, directly or indirectly, which would conflict in any manner with the interests of City or which would in any way hinder Contractor’s performance of services under this Agreement. Contractor further covenants that in the performance of this Agreement, no person having any such interest shall be employed by it as an officer, employee, agent or subcontractor without the express written consent of the Contract Officer. Contractor agrees to at all times avoid conflicts of interest or the appearance of any conflicts of interest with the interests of City in the performance of this Agreement.
No officer or employee of the City shall have any financial interest, direct or indirect, in this Agreement nor shall any such officer or employee participate in any decision relating to the Agreement which affects her/his financial interest or the financial interest of any corporation, partnership or association in which (s)he is, directly or indirectly, interested, in violation of any State statute or regulation. The Contractor warrants that it has not paid or given and will not pay or give any third party any money or other consideration for obtaining this Agreement.
8.3 Covenant Against Discrimination.
Contractor covenants that, by and for itself, its heirs, executors, assigns, and all persons claiming under or through them, that there shall be no discrimination against or segregation of, any person or group of persons on account of race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class in the performance of this Agreement. Contractor shall take affirmative action to insure that applicants are employed and that employees are treated during employment without regard to their race, color, creed, religion, sex, gender, sexual orientation, marital status, national origin, ancestry or other protected class.
8.4 Unauthorized Aliens.
Contractor hereby promises and agrees to comply with all of the provisions of the Federal Immigration and Nationality Act, 8 U.S.C. § 1101 et seq., as amended, and in connection therewith, shall not employ A-16
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unauthorized aliens as defined therein. Should Contractor so employ such unauthorized aliens for the performance of work and/or services covered by this Agreement, and should any liability or sanctions be imposed against City for such use of unauthorized aliens, Contractor hereby agrees to and shall reimburse City for the cost of all such liabilities or sanctions imposed, together with any and all costs, including attorneys’ fees, incurred by City.
ARTICLE 9. MISCELLANEOUS PROVISIONS
9.1 Notices.
Any notice, demand, request, document, consent, approval, or communication either party desires or is required to give to the other party or any other person shall be in writing and either served personally or sent by prepaid, first-class mail, in the case of the City, to the City Manager and to the attention of the Contract Officer (with her/his name and City title), City of Rancho Palos Verdes, 30940 Hawthorne Blvd., Rancho Palos Verdes, California 90275 and in the case of the Contractor, to the person(s) at the address designated on the execution page of this Agreement. Either party may change its address by notifying the other party of the change of address in writing. Notice shall be deemed communicated at the time personally delivered or in 72 (seventy two) hours from the time of mailing if mailed as provided in this section.
9.2 Interpretation.
The terms of this Agreement shall be construed in accordance with the meaning of the language used and shall not be construed for or against either party by reason of the authorship of this Agreement or any other rule of construction which might otherwise apply.
9.3 Counterparts.
This Agreement may be executed in counterparts, each of which shall be deemed to be an original, and such counterparts shall constitute one and the same instrument.
9.4 Integration; Amendment.
This Agreement including the attachments hereto is the entire, complete and exclusive expression of the understanding of the parties. It is understood that there are no oral agreements between the parties hereto affecting this Agreement and this Agreement supersedes and cancels any and all previous negotiations, arrangements, agreements and understandings, if any, between the parties, and none shall be used to interpret this Agreement.
No amendment to or modification of this Agreement shall be valid unless made in writing and approved by the Contractor and by the City Council. The parties agree that this requirement for written modifications cannot be waived and that any attempted waiver shall be void.
9.5 Severability.
In the event that any one or more of the phrases, sentences, clauses, paragraphs, or sections contained in this Agreement shall be declared invalid or unenforceable by a valid judgment or decree of a court of competent jurisdiction, such invalidity or unenforceability shall not affect any of the remaining phrases, sentences, clauses, paragraphs, or sections of this Agreement which are hereby declared as severable and shall be interpreted to carry out the intent of the parties hereunder unless the invalid provision is so material that its invalidity deprives either party of the basic benefit of their bargain or renders this Agreement meaningless.
9.6 Warranty & Representation of Non-Collusion.
No official, officer, or employee of City has any financial interest, direct or indirect, in this Agreement, nor shall any official, officer, or employee of City participate in any decision relating to this Agreement which A-17
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EXHIBIT “A”
SCOPE OF SERVICES
I. Contractor will perform the following Services:
A. Daily Services
The scope of work includes but is not limited to providing daily locking and unlocking of City facilities including restrooms, parking lots, and other access points; regular patrols and security checks of City buildings and parks; and security support at City special events.
City sites and facilities to be serviced include:
• Ken Dyda Civic Center
• Eastview Park
• Fred Hesse Jr. Community Park
• Ladera Linda Community Park and Forrestal gate
• Point Vicente Interpretive Center (PVIC)
• Robert E. Ryan Community Park
• Beach School Trail Building at Abalone Cove
General Service Requirements
• Provide trained, uniformed personnel capable of interacting professionally with the public.
• Provide a designated Point of Contact.
• Ensure all staff are equipped with reliable communication devices (cell phone or radio) at all times.
• Maintain consistent staffing levels to meet service requirements without interruption and provide replacement personnel for absences.
• Coordinate schedules, access, and any schedule changes with City staff in advance. • Document and immediately report to the City any issues encountered, including but not limited to: damaged locks, unauthorized access, safety hazards, or vandalism.
1. Morning Opening Services
• Unlock and open all vehicle and pedestrian gates at designated sites at the time specified by the City.
• Unlock and open restroom facilities at designated sites at the time specified by the City. • Conduct visual inspections at each designated site and report any incidents, damage, or safety concerns to City staff.
• Confirm gates are secured in an open position and lock combinations are not displayed or visible to the public.
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2. Nightly Lock-Up Services
• Ensure all individuals and vehicles have vacated the premises prior to closure. • Lock and secure all vehicle and pedestrian gates at designated sites at the time specified by the City.
• Confirm gates are secured in a closed position and lock combinations are not displayed or visible to the public.
• Lock and secure all restroom facilities, confirming all occupants have exited prior to locking the restrooms.
• Check for and document any unauthorized activities, safety concerns, or maintenance issues prior to departing the site.
3. Site Patrol Services
• Conduct visual inspections via foot patrol of designated park grounds, parking lots, trails, and facilities at frequencies coordinated with and approved by the City. • Identify, document, and promptly report to the City:
o Vandalism or property damage
o Suspicious or unauthorized activity
o Safety hazards (e.g., broken glass, debris, unsecured areas, damaged infrastructure)
• Provide a visible, presence-based deterrence to discourage loitering and vandalism. • Coordinate with local law enforcement when necessary; contact City staff following any such coordination.
• Patrol frequency and timing shall vary by location and shall be established in coordination with the City.
4. Electronic Verification & Reporting Requirements
• Utilize an electronic reporting system to complete and submit daily activity logs for each site visit with time stamp.
• Submit daily logs and reports to the City no later than 24 hours following completion of each service visit.
• Reports shall include items such as: Status of site upon arrival (gate open, lock unlocked, or gate not secured), issues encountered, corrective action taken to address any issues, service completion (restrooms/gates open or secured) and photo documentation.
B. AS NEEDED / AS DIRECTED
The City hosts special events throughout the year and may request services to ensure public safety and equipment security. The Contractor shall accommodate the City upon request and provide hourly rates for security staff to work and patrol said events. Rates shall include the regular hourly rate, the overtime rate, and the holiday pay rate. Events may include but are not limited to:
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• Whale of a day (April)
• July 4th celebration
• Concerts in the park (June – September)
• Trunk or Treat (October)
• Winter Event (December)
Daily Services shall be performed on the following City-observed holidays without interruption:
City Holidays
• New Year's Day (January 1)
• Martin Luther King Jr. Day (Third Monday of January)
• Presidents' Day (Third Monday of February)
• Memorial Day (Last Monday in May)
• Independence Day (July 4)
• Labor Day (First Monday in September)
• Veterans Day (November 11)
• Thanksgiving Day (Fourth Thursday of November)
• Day After Thanksgiving
• Christmas Day (December 25)
Contractor will furnish all labor, training, supervision, transportation, materials, equipment, tools, and incidentals necessary to perform services at designated City locations shall complete other tasks deemed necessary for the accomplishment of a complete and comprehensive outcome as described above. Contractor shall expand on the tasks listed above, where appropriate, and provide suggestions which might lead to efficiencies and enhanced results.
II. As part of the Services, Contractor will prepare and deliver the following tangible work products to the City:
A. Security service schedule identifying required daily services by facility, including agreed-upon service windows established in coordination with the City, consistent with the approved Scope of Services.
B. Daily activity reports utilizing a web-based and or a mobile-enabled platform to document service performance and compliance. The system shall include, at a minimum, GPS-based location verification, task-based checklists, photo documentation, supervisory review and sign-off, and deficiency tracking.
C. Issue and deficiency log maintained electronically and accessible to the City, documenting reported issues, corrective actions, and resolution status.
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D. Staffing and supervision plan identifying assigned personnel, supervisory structure, and emergency contact and escalation procedures.
E. Training and safety documentation demonstrating employee training in Security procedures and safety practices.
III. In addition to the requirements of Section 6.2, during performance of the Services, Contractor will keep the City appraised of the status of performance by delivering the following status reports:
A. Monthly quality assurance reports summarizing completed services, inspection results, identified deficiencies, corrective actions, and response times, staffing levels and absences, and security trends and recommendations.
B. Annual Performance Summary Survey: Yearly form/survey to be provided to the City for evaluating service quality, compliance trends, recurring issues, and recommended improvements.
IV. All work product is subject to review and acceptance by the City, and must be revised by the Contractor without additional charge to the City until found satisfactory and accepted by City.
V. Contractor will utilize the following personnel to accomplish the Services:
A. Omar Scaife, Chief of Operations and Account Manager B. Angel Castaneda, Operations Manager
C. Hector Fernandez, Field Supervisor
D. Robert Greer, Training and Compliance Manager
E. John Lewis, Scheduling and Dispatch Coordinator
F. Security Officers as required
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EXHIBIT “B”
SPECIAL REQUIREMENTS
(Superseding Contract Boilerplate)
Added text indicated in bold italics, deleted text indicated in strikethrough.
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EXHIBIT “C”
SCHEDULE OF COMPENSATION
I. Contractor shall perform the following tasks at the following rates:
II. Within the budgeted amounts for each Task, and with the approval of the Contract Officer, funds may be shifted from one Task subbudget to another so long as the A-26
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Contract Sum is not exceeded per Section 2.1, unless Additional Services are approved per Section 1.9.
III. The City will compensate Contractor for the Services performed upon submission of a valid invoice. Each invoice is to include:
A. Line items for all personnel describing the work performed, the number of hours worked, and the hourly rate.
B. Line items for all materials and equipment properly charged to the Services.
C. Line items for all other approved reimbursable expenses claimed, with supporting documentation.
D. Line items for all approved subcontractor labor, supplies, equipment, materials, and travel properly charged to the Services.
IV. The total compensation for the Services shall not exceed the Contract Sum as provided in Section 2.1 of this Agreement.
V. The Contractor’s billing rates for all personnel are attached as Exhibit C-1.
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EXHIBIT “D
SCHEDULE OF PERFORMANCE
I. Contractor shall perform all services timely in accordance with the following schedule:
Days to Perform Deadline Date
A. Kickoff Meeting One September 23,
2026
B. Site
Walkthrough,
Access Matrix,
and Post Orders
One September 30,
2026
C. Daily Service
Commencement
One October 1, 2026
II. Contractor shall deliver the following tangible work products to the City by the following dates.
A. Security service schedule: September 30, 2026
B. Staffing and Supervision Plan: September 30, 2026
C. Training and safety documentation: September 30, 2026 D. Daily activity reports: Daily within 24 hours following the completion of previous day’s service beginning October 1, 2026
E. Monthly quality assurance reports: Monthly by the 15th of the month for previous month
III. The Contract Officer may approve extensions for performance of the services in accordance with Section 3.2. Any further extensions require City Council approval.
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Proposal for
SECURITY SERVICES FOR THE CITY OF
RANCHO PALOS VERDES
Date: July 24, 2026
Prepared for
City of Rancho Palos Verdes
Prepared by
Scaife Protection Services
Contact Information
4320 Marine Avenue # 804
Lawndale, CA 90260-0804
(323) 786-8140
[email protected]
scaifeprotection.com
B-1
i Proposal to Provide Security Services for the City of Rancho Palos Verdes a. Cover Letter
July 24, 2026
Emily Rodin
Deputy Director, Recreation and Parks
City of Rancho Palos Verdes
30940 Hawthorne Boulevard
Rancho Palos Verdes, CA 90275
Subject: Proposal for Security Services for the City of Rancho Palos Verdes Dear Ms. Rodin:
On behalf of Carpe Diem 2024, LLC dba Scaife Protection Services, we are pleased to submit our proposal to provide professional unarmed security services for the City of Rancho Palos Verdes. Our proposed services include daily opening and closing of designated parks, restrooms, parking areas, gates, and other access points; brief patrols and condition inspections at each location; electronic verification and reporting; and as-needed security support for City-sponsored events.
Scaife Protection Services understands that the City requires a dependable mobile security partner to complete two coordinated service sessions each day, an opening route approximately one hour before sunrise and a closing route approximately one hour after sunset, seven days per week, including Cityobserved holidays. Officers will visit each assigned location, complete required access-control tasks, conduct brief patrols, document site conditions, and report any issues affecting public access, safety, or City property. This includes identifying damage, vandalism, unauthorized access, or safety hazards before opening facilities; professionally confirming that visitors, vehicles, and restroom occupants have exited before evening closure; safeguarding City-issued keys, combinations, and access credentials; and promptly reporting damaged locks, unsecured gates, suspicious activity, maintenance concerns, or incomplete service conditions.
Our team brings more than 28 years of security operations experience and a demonstrated record of supporting public agencies and transportation facilities. Scaife Protection Services currently or recently provides security services for the County of Orange at Seven Oaks Dam, the City of Gardena Transportation Department/GTrans, and Gold Coast Transit District. These assignments demonstrate our ability to perform mobile and foot patrols, manage access points, inspect public facilities, protect government assets, maintain professional documentation, coordinate with agency personnel, and provide consistent service in public-facing environments.
To provide the City with measurable accountability, Scaife Protection Services will configure its Guard Dashboard and Client Dashboard for the contract. The system supports GPS-verified attendance and site visits, time-stamped activity records, task-based checklists, photographs, officer narratives, post orders, incident documentation, supervisory review, and deficiency tracking. City representatives will be able to verify when each facility was visited, what tasks were completed, what conditions were observed, and what corrective or escalation actions were taken. Urgent access, safety, or security issues will be reported immediately rather than being deferred to the routine daily report.
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Proposal to Provide Security Services ii for the City of Rancho Palos Verdes Omar H. Scaife, Chief of Operations, will serve as the Project Manager, primary point of contact, and Authorized Representative for this contract. He will be responsible for overall contract performance, communication with the Recreation and Parks Department, staffing coordination, issue resolution, reporting oversight, quality assurance, and implementation of any approved changes to the service schedule or scope.
Scaife Protection Services accepts the requirements and conditions contained in the RFP and the City’s Professional Services Agreement. We acknowledge the receiving the Addendum 1 and two sets of questions and answers.
We appreciate the opportunity to submit our qualifications and proposed approach. Scaife Protection Services looks forward to the possibility of supporting the City of Rancho Palos Verdes with reliable, routebased park opening and closure services supported by trained personnel, active supervision, GPS-verified reporting, immediate exception communication, and uninterrupted year-round coverage.
Sincerely,
Omar H. Scaife
Chief of Operations
Carpe Diem 2024, LLC dba Scaife Protection Services
4320 Marine Avenue #804
Lawndale, CA 90260-0804
Phone: (323) 786-8140
Email: [email protected]
California PPO License #12958
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Proposal to Provide Security Services iii for the City of Rancho Palos Verdes Table of Contents
a. Cover Letter ................................................................................................................................................. i b. Approach to Scope of Services.............................................................................................................1 a. Understanding the Needs.................................................................................................................1 b. Approach to Scope of Services.........................................................................................................4 c. Cost-Saving, Value-Added Strategies, and Innovations ....................................................................9 c. Organization and Staffing Experience.............................................................................................11 a. Firm’s History and Experience........................................................................................................ 11 b. Financial Stability, Capacity, and Resources...................................................................................13 c. Firm Qualifications..........................................................................................................................14 d. Organizational Chart.......................................................................................................................15 c. Key personnel.................................................................................................................................15 d. Assigned Security Officers..............................................................................................................16 e. No Subcontractor Use ....................................................................................................................17 f. Past/Current Projects and Relevant Experience ..............................................................................17 e. Recommendations..........................................................................................................................22 g. References.....................................................................................................................................23 h. Our Firm’s Capabilities ...................................................................................................................24 d. Acceptance of Conditions................................................................................................................... 35 e. Fee Proposal............................................................................................................................................. 35 Appendix........................................................................................................................................................36 a. Resume and Certifications..............................................................................................................36 b. Small Business (SB) Certificate......................................................................................................36 c. Badge, Patch, and/or Cap Insignia Approval Certificate..................................................................36 B-4
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Proposal to Provide Security Services for the City of Rancho Palos Verdes b. Approach to Scope of Services
a. Understanding the Needs
1. Our Understanding of the City’s Objective
Scaife Protection Services understands that the City is not seeking continuous or fixed-post guard coverage. It requires a dependable mobile security operation that transitions designated parks and facilities from a secured condition to safe public use each morning and returns them to a fully secured condition each evening. These two daily service sessions must be completed seven days per week, including holidays. Each visit requires more than opening or closing a gate; it includes access control, a brief site patrol, condition inspection, public interaction, documentation, and immediate reporting of exceptions. A missed opening can disrupt public access, while an incomplete closing can leave visitors, vehicles, or City property exposed. Scaife therefore views this as an access-control, public-safety, mobile-patrol, and accountability assignment.
2. Route-Based Operating Environment
The assigned facilities are geographically distributed throughout Rancho Palos Verdes and include civic property, neighborhood parks, community centers, coastal destinations, trails, restrooms, parking areas, and preserve access points. Successful performance will depend on efficient route sequencing, sufficient onsite inspection time, reliable vehicles, accurate scheduling, and trained relief coverage.
Because service times are tied to sunrise and sunset, the operating schedule will change throughout the year. We will use a seasonally adjusted service calendar rather than relying on a fixed year-round start time. Routes will be planned to account for travel, traffic, public activity, and the time needed to complete every opening and closing task properly.
3. Different Site Conditions
Scaife Protection Services will develop location-specific post orders and electronic checklists based on each facility’s access points, public use, operating schedule, and risk conditions.
Location Operational Considerations
Ken Dyda Civic Center Municipal and recreational uses, multiple activity areas, public events, parking, trails, restrooms, and visitors who may remain near closing.
Eastview Park Dog park, playground, restrooms, parking, and early-morning or evening users requiring courteous public interaction.
Fred Hesse Jr. Community
Park
Sports, classes, rentals, community rooms, and private events that may affect normal closing procedures.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Ladera Linda Community
Park and Forrestal Gate
Community facilities, parking, restrooms, trail access, and separate verification of the Forrestal access point.
Point Vicente Interpretive
Center
Coastal visitor destination with parking, trails, restrooms, events, and increased public and visitor activity.
Robert E. Ryan Community
Park
Community building, rental areas, playgrounds, fields, picnic areas, and vehicles or visitors remaining at closing.
Beach School Trail Building
at Abalone Cove
Trail access, posted restrictions, barriers, parking controls, and changing City instructions affecting public access.
Facility, restroom, parking, and gate hours may not always be identical. Scaife will confirm the final access schedule during the City walkthrough and incorporate it into site-specific post orders.
4. Morning Opening Responsibilities
The morning service will function as the City’s first daily inspection of each location. Before allowing public access, the officer will check for forced entry, vandalism, damaged locks, suspicious activity, debris, broken infrastructure, unauthorized occupants, and other unsafe conditions.
Once the location is determined to be suitable for opening, the officer will:
• Open designated vehicle and pedestrian gates;
• Unlock assigned restrooms and access points;
• Secure gates in the authorized open position;
• Conduct a brief patrol of the grounds, parking area, and facility exterior; • Protect keys, codes, and combinations; and
• Document and report the facility’s condition.
Conditions affecting safe public access or normal operations will be communicated immediately.
5. Evening Closure Responsibilities
Evening closure requires careful public interaction because visitors, renters, hikers, restroom occupants, or vehicles may remain onsite. Officers will communicate respectfully, provide appropriate notice of closure, and use customer-service and de-escalation techniques to obtain voluntary compliance.
Before departing, the officer will:
• Confirm that visitors, vehicles, and restroom occupants have exited; • Inspect areas not immediately visible from the patrol vehicle; • Close and secure designated gates, restrooms, and access points; • Verify that locks and gates are properly engaged;
• Document damage, hazards, or unauthorized activity; and • Complete electronic and photographic confirmation.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes If a person refuses to leave or a facility cannot be safely secured, the officer will notify Scaife supervision and follow the City-approved escalation procedure.
6. Security Conditions and Risk Priorities
The primary risks associated with this assignment are operational failures, property-related concerns, and conditions affecting public access. These include:
• Late or missed facility openings and closings;
• Gates, restrooms, or access points left unsecured;
• Visitors or vehicles remaining after closure;
• Vandalism, loitering, illegal dumping, or unauthorized activity; • Damage to locks, gates, signs, restrooms, or infrastructure; • Safety hazards, access restrictions, or damaged barriers; and • Incomplete documentation or delayed reporting.
Scaife officers will observe, deter, document, communicate, and escalate. They will not duplicate the responsibilities of City employees, park personnel, preserve staff, code enforcement, or law enforcement.
7. Special Events and As-Needed Services
Scaife Protection Services understands that special-event assignments may require approximately two officers for three to seven hours, while overnight equipment protection may extend up to 12 hours. Event duties may include access control, crowd observation, parking and pedestrian flow, restricted-area monitoring, equipment protection, public assistance, and emergency coordination. Each assignment will be supported by an event-specific briefing identifying officer positions, responsibilities, communication procedures, emergency contacts, and escalation protocols.
8. Transition and Contract-Term Continuity
Before service commencement, Scaife will participate in the City walkthrough and develop an access matrix identifying every assigned gate, restroom, building, parking area, key, combination, service window, patrol requirement, and emergency contact. Assigned personnel will complete route orientation and demonstrate their ability to locate, open, inspect, and secure each access point. Scaife will also validate travel and onsite task times before independent deployment. Backup procedures will address officer absences, vehicle problems, road closures, severe weather, and electronic-system interruptions. The same structure can accommodate future parks, preserve gates, restrooms, or other facilities through site assessment, route analysis, officer training, and Guard Dashboard configuration.
9. Our Definition of Successful Performance
Scaife will consider the assignment successful when every facility is opened and secured within its approved service window; no visit is missed because of an absence, holiday, or scheduling failure; visitors are treated professionally; security and safety concerns are identified early; urgent exceptions are reported immediately; and every visit is supported by GPS, timestamps, completed checklists, and photographs.
Our objective is to make each opening and closure dependable for the City, safe for the public, costeffective to administer, and fully accountable throughout the contract term.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes b. Approach to Scope of Services
Scaife Protection Services will deliver the City’s requirements through a structured mobile security program combining advance planning, site-specific procedures, trained unarmed officers, efficient route management, electronic verification, and active supervision. Our approach ensures that every assigned facility is opened, inspected, and secured at the required time; exceptions are reported immediately; and the City receives verifiable evidence of contract performance.
1. Kickoff Meeting and Initial Planning
Following notice of award, Project Manager Omar H. Scaife will conduct a kickoff meeting with the City’s designated representatives. The meeting will confirm service expectations, communication protocols, reporting requirements, implementation milestones, emergency procedures, and decision-making authority.
The kickoff meeting will address:
• Primary and alternate points of contact;
• Opening and closing service windows;
• Facility walkthrough and key-transfer arrangements;
• Routine and emergency notification procedures;
• Daily, incident, monthly, and annual reporting;
• Guard Dashboard and Client Dashboard access;
• Special-event scheduling and staffing requests; and
• Procedures for future facilities or service adjustments.
Following the meeting, Scaife Protection Services will prepare a mobilization checklist, contact and escalation directory, preliminary route schedule, walkthrough calendar, and implementation action log.
Weekly implementation reviews will be conducted during the first 30 days to resolve issues and confirm that service delivery meets City expectations.
2. Site Walkthrough, Access Matrix, and Post Orders
Scaife Protection Services will participate in the City-provided walkthrough of every assigned location. The walkthrough will verify vehicle and pedestrian gates, restrooms, parking areas, buildings, trail entrances, locks, combinations, patrol areas, and known site-specific conditions.
Scaife Protection Services will use this information to develop an access-control matrix identifying:
• Approved opening and closing times;
• Required keys, combinations, and credentials;
• Gate and restroom procedures;
• Patrol and inspection areas;
• Required photographs and checklist items;
• Emergency contacts and escalation requirements; and
• Special instructions for holidays, events, rentals, or closures.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes The access matrix will be converted into location-specific post orders and electronic checklists. Officers will review and acknowledge these instructions through the Guard Dashboard before deployment. Cityissued keys and combinations will be inventoried, restricted to authorized personnel, and protected from public disclosure. Any lost credential, damaged lock, or suspected compromise will be reported immediately.
3. Staffing, Training, and Route Mobilization
Scaife Protection Services will assign uniformed, unarmed, BSIS-registered officers capable of independently operating a mobile route and interacting professionally with the public. Officers will be equipped with reliable communication devices, Guard Dashboard access, and an appropriate patrol vehicle.
Primary and relief officers will receive training in:
• Location-specific opening and closing procedures;
• Key, combination, and credential control;
• Vehicle and foot-patrol techniques;
• Public communication and de-escalation;
• Restroom, parking area, and facility-clearing procedures; • Hazard and suspicious-activity recognition;
• Incident notification and report writing;
• Electronic checklist and media-upload procedures; and • Early-morning, evening, trail, coastal, and open-space safety.
Before service commencement, officers will complete supervised route orientations and demonstrate their ability to locate, inspect, open, and secure each assigned access point. Scaife Protection Services will also conduct trial runs to validate travel time, onsite task duration, and the most efficient sequence between facilities.
Because service times are tied to sunrise and sunset, Scaife Protection Services will maintain a seasonally adjusted service calendar. Guard Dashboard schedules and officer assignments will be updated before daylight-saving or seasonal timing changes take effect.
4. Daily Opening, Closing, and Patrol Operations
The morning route will begin sufficiently early to complete all assigned openings within the City-approved service window. Upon arrival, the officer will verify the visit electronically and inspect the entrance for forced entry, vandalism, damaged locks, suspicious activity, unauthorized occupants, or hazards.
The officer will then open designated gates, restrooms, and access points; secure gates in their approved open position; conduct a brief foot patrol; and document the facility’s condition. If a condition prevents safe opening, the officer will immediately notify Scaife Protection Services’ supervision and the City rather than recording the site as successfully opened.
During the evening route, officers will inspect parking areas, restrooms, activity areas, and assigned grounds for remaining visitors or vehicles. Officers will provide courteous closure notices and use deescalation techniques to obtain voluntary compliance. Once the location is clear, the officer will secure B-9
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Proposal to Provide Security Services for the City of Rancho Palos Verdes designated gates, restrooms, and access points; test the locks; conceal combinations; complete a final patrol; and electronically document the closure.
Each patrol visit will involve a physical stop and brief foot inspection rather than a drive-by observation.
Officers will check:
• Gates, locks, doors, and restrooms;
• Parking areas and remaining vehicles;
• Building exteriors and immediate grounds;
• Trail and preserve access points;
• Vandalism, graffiti, illegal dumping, or property damage; • Broken glass, debris, lighting problems, or damaged infrastructure; • Loitering, trespassing, or unauthorized activity; and • Posted closures, damaged barriers, or unsafe access conditions.
5. Public Interaction, Incident Response, and Escalation Scaife Protection Services’ officers will maintain a visible and professional presence while interacting respectfully with residents, visitors, renters, event attendees, and other members of the public. Routine noncompliance will be addressed through explanation, voluntary cooperation, and de-escalation. Officers will not represent themselves as law-enforcement personnel or unnecessarily escalate ordinary public contacts.
When an incident occurs, the officer will first address immediate life-safety concerns and contact law enforcement, fire, or emergency medical services when appropriate. The officer will then notify Scaife Protection Services’ supervision and the City according to the approved escalation matrix.
Incident documentation will include:
• Date, time, and location;
• Persons or vehicles involved;
• Officer observations;
• Actions and notifications;
• Emergency-service response;
• Photographs or video; and
• Final disposition or required follow-up.
If a visitor refuses to leave, a suspicious condition is encountered, or a facility cannot be secured, the officer will remain in a safe observation position, notify supervision, and follow City-approved instructions. Reports will be completed while information is current and before the officer concludes the assignment whenever practicable.
6. Technology, Reporting, and City Visibility
Scaife Protection Services will configure its proprietary Guard Dashboard for the City’s facilities, schedules, post orders, and required tasks. Officers will use the system to clock in and out with GPS verification, B-10
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Proposal to Provide Security Services for the City of Rancho Palos Verdes review assignments, complete activity records, document opening and closing tasks, upload photographs or videos, and receive updated instructions.
The system will alert Scaife
Protection Services’ watch
commander and field supervision
when an assigned officer fails to
report as scheduled. Management can then contact the officer, dispatch a supervisor, or activate
replacement coverage before the
issue results in a missed service.
Authorized City representatives
will receive access to Scaife
Protection Services’ Client
Dashboard, allowing them to:
• View assigned officers
and relevant qualifications;
• Review service schedules and post orders;
• Access daily activity records and uploaded media;
• Review GPS-supported clock-in and clock-out records;
• Download available reports in PDF format; and
• Send updated instructions to assigned personnel.
Reports will document the facility status upon arrival, tasks completed, issues encountered, corrective action taken, service-completion status, and supporting photographs. Daily activity records will be submitted within 24 hours, while urgent safety, security, or access concerns will be reported immediately.
Scaife Protection Services will also maintain an electronic deficiency log showing the issue, location, date reported, action taken, responsible follow-up party, and resolution status. Submitted officer records will be locked to preserve their integrity, with any later clarification documented separately.
7. Supervision, Quality Control, and Service Continuity Omar H. Scaife will retain overall responsibility for contract performance. Scaife Protection Services’ field supervisors and watch commanders will monitor officer attendance, route progress, report completion, Dashboard compliance, incidents, and unresolved deficiencies.
Supervisory reviews and unannounced field inspections will verify:
• Timely completion of opening and closing routes;
• Proper uniforms, licenses, equipment, and vehicle condition; • Understanding of post orders and emergency procedures; • Completion of required electronic checklist items;
• Accuracy and completeness of reports;
Figure 1: Guard Dashboard
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Proposal to Provide Security Services for the City of Rancho Palos Verdes • Appropriate photographic documentation; and
• Resolution or escalation of reported deficiencies.
Performance concerns will result in immediate coaching, corrective training, heightened monitoring, or officer replacement. Monthly quality-assurance reports will summarize service completion, staffing, absences, incidents, response activity, recurring deficiencies, corrective actions, and recommended improvements.
Scaife Protection Services will maintain trained relief personnel for the complete City route. When an absence is known in advance, a qualified replacement will be scheduled before the affected service session. For emergency call-offs or vehicle problems, Scaife Protection Services will dispatch the nearest available supervisor to support or temporarily perform the route while headquarters coordinates a trained relief officer. The City will be notified whenever an interruption could affect required service timing.
8. Special Events, Future Facilities, and Continuous Improvement Scaife Protection Services will provide
qualified unarmed officers for City events,
community programs, and overnight
equipment protection when requested.
Event coverage will be planned separately
from the daily route so recurring opening and
closing services remain uninterrupted.
Before each event, Scaife Protection
Services will confirm:
• Event schedule and anticipated
attendance;
• Required staffing and officer positions;
• Venue entrances, restricted areas, and parking controls; • Pedestrian and vehicle movement;
• Equipment-protection requirements;
• Emergency access and evacuation considerations; and
• Communication and escalation procedures.
Typical events may require two officers for approximately three to seven hours, while overnight equipment coverage may extend up to 12 hours. Each officer will receive an event-specific briefing before deployment.
If the City adds a park, restroom, preserve gate, or other facility, Scaife Protection Services will assess its access points, operating schedule, route impact, patrol requirements, and reporting needs. The location will then be incorporated into the access matrix, post orders, Guard Dashboard, officer training, and qualitycontrol program.
Scaife Protection Services will conduct monthly performance meetings and an annual service review to evaluate contract compliance, recurring issues, response activity, and improvement opportunities. Route optimization, seasonal schedule management, cross-trained relief personnel, electronic reporting, photoB-12 9 | P a g e
Proposal to Provide Security Services for the City of Rancho Palos Verdes supported deficiency tracking, and scalable facility templates will help the City control costs while maintaining dependable and fully accountable service.
c. Cost-Saving, Value-Added Strategies, and Innovations Scaife Protection Services will create value by reducing nonproductive time, preventing missed or incomplete services, improving documentation, and limiting the administrative effort required from City staff. These efficiencies will not be achieved by shortening required patrols or reducing service quality, but through better scheduling, route planning, technology, and preventive management.
1. Optimized Mobile Route
Scaife Protection Services will validate the most efficient sequence between facilities based on travel time, site complexity, traffic patterns, and required opening or closing activities. The route will reduce unnecessary mileage and nonproductive travel while allowing sufficient time for each inspection.
Value to the City: Lower operating costs, consistent service windows, reduced vehicle exposure, and more officer time devoted to actual security duties.
2. Seasonal Schedule Automation
Because service times change with sunrise and sunset, Scaife Protection Services will maintain a rolling schedule within the Guard Dashboard. Assignments will be updated in advance of seasonal daylight changes and daylight-saving transitions. Watch commanders will review the upcoming schedule to confirm that route start times remain sufficient for all assigned facilities.
Value to the City: Reduces manual scheduling errors, late openings, premature closings, and the administrative effort required to communicate recurring time changes.
3. Milestone-Based Mobilization
Scaife Protection Services will manage implementation through defined milestones, including the kickoff meeting, facility walkthroughs, access-matrix development, officer training, Dashboard configuration, route testing, and final readiness verification. Trial routes will be completed before the October 1, 2026 service commencement date.
Value to the City: Identifies access, travel-time, staffing, and technology issues before operations begin, reducing transition risk and avoiding costly corrective action after service commencement.
4. Integrated Guard and Client Dashboards
Scaife Protection Services will use its proprietary Guard Dashboard and Client Dashboard to manage schedules, post orders, GPS verification, electronic activity records, photographs, officer credentials, and service documentation. Authorized City personnel will be able to review reports, uploaded media, officer assignments, time records, and service activity without waiting for separate emails or manually compiled records.
Value to the City: Reduces paperwork, routine status inquiries, invoice-verification time, and the need for the City to procure or administer a separate reporting platform.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes
5. Exception-Based Alerts and Early Intervention
The Guard Dashboard alerts Scaife Protection Services’ watch commander and field supervision when an officer does not report as scheduled. Management can contact the officer, dispatch a supervisor, or activate relief coverage before the delay develops into a missed opening or closing. Access problems, unsecured facilities, damaged locks, hazards, and other service exceptions will also be communicated immediately rather than waiting for the daily report.
Value to the City: Allows problems to be addressed while corrective action is still possible and reduces the cost and public impact of missed or incomplete services.
6. Electronic Deficiency and Trend Tracking
Scaife Protection Services will maintain an electronic log of damaged locks, gates, restrooms, lighting, barriers, signage, vandalism, and other recurring concerns. Each entry will identify the location, supporting photographs, notification made, corrective action, and resolution status. Monthly reviews will identify repeated problems or emerging patterns that may require City attention.
Value to the City: Supports preventive maintenance, reduces repeated service calls, limits further property damage, and helps the City prioritize maintenance resources.
7. Cross-Trained Relief and Supervisor Coverage
Primary officers, relief officers, and designated supervisors will be trained on the complete City route. When an absence or vehicle problem occurs, Scaife Protection Services can deploy personnel who already understand the locations, access procedures, and reporting requirements. A field supervisor may temporarily perform or support the route while a relief officer is deployed.
Value to the City: Prevents service interruptions, reduces emergency training and overtime exposure, and avoids dependence on a single officer or vehicle.
8. Scalable Procedures for Events and Future Facilities Scaife Protection Services will use standardized assessment, post-order, training, checklist, and reporting templates for special events and future facilities. New locations can be evaluated and added to the route without redesigning the entire operating program. Event coverage will be scheduled separately from recurring opening and closing services to prevent disruption of the daily route.
Value to the City: Enables efficient contract growth, improves cost predictability, and allows new facilities or events to be supported with minimal administrative burden.
Through these strategies, Scaife Protection Services will provide the City with a dependable and transparent security program that controls costs, strengthens schedule performance, and continually improves service quality.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes c. Organization and Staffing Experience
a. Firm’s History and Experience
Carpe Diem 2024, LLC doing business as Scaife Protection Services has been a trusted leader in the security industry since 1997. As a certified Small Business based in Lawndale, California, and registered with SAM under UEI: EULURTW6UY54, we serve from our headquarters at 4320 Marine Avenue, Suite 804, Lawndale, CA 90260-0804. While we maintain a single branch, our city-specific licenses enable us to meet the diverse security needs of various local communities with precision and compliance.
With more than 28 years of security
industry experience, Scaife Protection
Services has established a proven record
of delivering professional armed and
unarmed security services to public
agencies, transportation facilities,
commercial properties, retail locations,
industrial sites, schools, religious
institutions, construction sites, and
special events throughout California. We
combine field tested operational
experience with responsive management
oversight to provide dependable security
solutions customized to each client’s facility,
risk profile, schedule, and service
requirements. Scaife Protection Services has successfully supported government and public-sector clients, including:
• County of Orange
• City of Gardena Transportation Department/GTrans
• Gold Coast Transit District
This public-sector experience demonstrates the company’s ability to perform in environments where reliability, professionalism, access control, patrol accountability, incident documentation, emergency coordination, and compliance with agency procedures are essential. In addition to its government experience, Scaife Protection Services has served a broad range of private-sector clients across California, providing visible security presence, patrol services, visitor and access monitoring, trespass deterrence, theft prevention, incident response, and detailed reporting for commercial, retail, industrial, and high-traffic environments.
Scaife Protection Services’ approach is based on integrity, reliability, professionalism, and clear communication. Rather than applying a standard one-size-fits-all model, Scaife Protection Services evaluates each client’s site conditions, operational needs, access points, security concerns, and service expectations to develop a practical and effective security plan. Through trained officers, active supervision, responsive management, and accurate reporting, Scaife Protection Services is committed to maintaining Figure 2: Scaife Protection Services HQ Location – Lawndale, California
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Proposal to Provide Security Services for the City of Rancho Palos Verdes a safe environment, protecting client property, supporting daily operations, and delivering consistent service quality throughout the term of each assignment. This client-focused approach allows Scaife Protection Services to remain flexible, responsive, and prepared to adjust staffing, patrol procedures, reporting requirements, and security protocols as site conditions or client priorities change.
1. Firm’s General Information
Legal Name Carpe Diem 2024, LLC
DBA Scaife Protection Services
Address 4320 Marine Avenue # 804, Lawndale, CA 90260-0804 Authorized Signatory Omar H. Scaife
Title Chief of Operations
Phone Number (323) 786-8140
Email Address [email protected]
Website https://www.scaifeprotection.com/
Year of Establishment 1997
Business Structure LLC
FEIN 90-2473420
Unique Entity ID EULURTW6UY54
Firm ownership Firm is 100% owned by our owner Omar H. Scaife and is not partially owned by any other business
2. Statistics
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Proposal to Provide Security Services for the City of Rancho Palos Verdes
3. Our Services
Our comprehensive range of security services is designed to address a variety of security needs. We offer:
▪ Security and Protection Services
▪ Building Security
▪ Construction Security
▪ Event Security Services
▪ Office Security Guard
▪ Private Armed Security
▪ Unarmed Security Guards
▪ Warehouse Security Services
▪ Hospital Security Services
▪ Trucking Yard Security Services
▪ Employee Escort Services
In addition to armed and unarmed security options, we provide fire-watch services to protect against fire hazards, ensuring compliance with safety regulations and facilitating quick response in emergencies. We pride ourselves on our ability to create customized security solutions; our dedicated team conducts thorough assessments of each client's specific needs, vulnerabilities, and budget, allowing us to develop bespoke plans that effectively mitigate risks. Our company has continuously focused on innovation and operational efficiency, using modern security technologies to enhance surveillance, access control, and incident reporting. We also pride ourselves on our quick deployment capabilities, ensuring our clients’ security needs are met swiftly and effectively. By consistently delivering top-notch protection and safety measures, Scaife Protection Services remains a leading choice for security solutions across California. We serve a wide geographic area, encompassing Riverside County, San Bernardino County, Orange County, Los Angeles County, Northern California, San Diego County, Ventura County, Fresno County, and beyond, ensuring our reach meets the demands of a variety of clients. b. Financial Stability, Capacity, and Resources
Scaife Protection Services maintains a stable financial position and has the resources necessary to successfully perform the services required under this contract. The firm has demonstrated financial responsibility through consistent operations, sound fiscal management, and the ability to meet payroll, staffing, training, equipment, and insurance obligations without interruption. Scaife Protection Services is fully capable of supporting the contract for the full term and any renewal periods.
We hereby confirm that Scaife Protection Services maintains a valid Dun & Bradstreet account (D-U-N-S Number: 01-715-2286), through which City can review relevant financial and credit information upon request. All financial records of Scaife Protection Services are prepared and maintained by an independent third-party bookkeeper and are reviewed annually by a Certified Public Accountant, Fruci & Associates, PS (802 N. Washington St., Spokane, WA 99201; www.fruci.com; Email: [email protected]).
1. Litigation and Claims Disclosure
Scaife Protection Services has not been involved in any lawsuits, litigation, claims, or settlements within the past five (5) years arising from public projects or any other type of project. No claims or settlements B-17
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Proposal to Provide Security Services for the City of Rancho Palos Verdes have been paid by the firm or its insurers during this period. Accordingly, there is no pending or historical litigation to disclose in response to this requirement.
2. Disciplinary Actions
Scaife Protection Services has not been subject to any disciplinary actions, suspensions, or revocations by the California Bureau of Security and Investigative Services (BSIS) or any other regulatory agency within the past five (5) years that would adversely affect our ability to perform the services requested under this contract.
c. Firm Qualifications
a. Qualifications
Scaife Protection Services is a certified Small Business headquartered in Lawndale, California, well within the required proximity to the City facility, enabling rapid response, effective supervision, and consistent contract oversight. Scaife Protection Services significantly exceeds the RFP’s minimum experience requirements and has built a strong reputation for reliability, professionalism, and performance across public-sector and high-risk environments.
The firm possesses extensive experience providing 24/7 unarmed security and vehicle patrol services for government and industrial facilities, including its current contract with the County of Orange at the Seven Oaks Dam facility. Scaife Protection Services is fully licensed by the California Bureau of Security and Investigative Services (BSIS) as a Private Patrol Operator (PPO License No. 12958), valid through August 31, 2026. The firm is authorized to conduct DOJ and FBI-level background checks and maintains CJIS Security and Privacy Training, ensuring all assigned personnel meet stringent public-sector security and compliance standards.
b. Differentiators
Scaife Protection Services differentiates itself through a technology-driven accountability model that transforms security operations into a transparent, verifiable service. The firm utilizes a proprietary, cloudbased Guard Dashboard System (GDS) that provides GPS-verified clock-ins, time-stamped patrol logs, and photo and video documentation of activities. The City will receive secure access to a client dashboard offering real-time visibility into guard locations, patrol activity, and Daily Activity Reports, ensuring continuous oversight and immediate access to operational data.
Operational leadership is provided by Omar H. Scaife, Chief of Operations, who brings more than 27 years of security management experience and holds instructor-level certifications in First Aid, CPR, and AED. All officers complete a comprehensive training program exceeding BSIS requirements, with focused instruction on de-escalation, public engagement, and coordinated emergency response. Many personnel possess prior law enforcement or military experience, enabling Scaife Protection Services to deliver a disciplined, performance-verified security program tailored to high-traffic public transit environments.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes d. Organizational Chart
c. Key personnel
Scaife Protection Services has assigned an experienced management team to support the City of Rancho Palos Verdes’ daily mobile security routes and as-needed special-event assignments. Team members have defined responsibilities for contract oversight, route operations, scheduling, dispatch, field supervision, training, compliance, electronic reporting, and quality assurance. Working together, they will ensure that morning openings and evening closures are completed as scheduled, qualified relief personnel remain available, City-issued access credentials are protected, and all services are properly documented.
Omar H. Scaife – Chief of Operations / Project Manager / Primary Contact Omar H. Scaife will serve as Project Manager and the City’s primary point of contact throughout the contract. Mr. Scaife brings more than 28 years of security-industry experience and has led Scaife Protection Services since 1997. He will be responsible for overall contract performance, communication with City representatives, mobilization, staffing coordination, risk management, performance review, quality assurance, and resolution of operational concerns. He will ensure that all services comply with the RFP, City-approved post orders, reporting requirements, and location-specific opening and closing procedures.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Mr. Scaife will also oversee coordination with law enforcement, fire, and emergency medical services when appropriate. He holds California Private Patrol Operator License No. PPO 12958.
Angel Castaneda – Operations Manager
Angel Castaneda will support day-to-day contract operations, workforce deployment, route coverage, and management oversight. His responsibilities will include monitoring morning and evening service completion, coordinating with scheduling and field supervision, reviewing Guard Dashboard activity, and addressing operational exceptions before they affect City services. Mr. Castaneda’s experience supporting public-agency, critical-infrastructure, transit, and commercial security operations prepares him to manage the consistency, accountability, and responsiveness required for geographically distributed municipal facilities.
Hector Fernandez – Field Supervisor
Hector Fernandez will provide direct field supervision and operational support for assigned officers. He will conduct scheduled and unannounced field inspections, verify uniforms and equipment, confirm BSIS licensing, evaluate officer knowledge of post orders, and review compliance with route, access-control, patrol, and reporting requirements. Mr. Fernandez will also respond to field issues, assist with incomplete or difficult facility closures, temporarily support route coverage when necessary, and coordinate with management or emergency services. His supervision will help ensure that officers remain professional, properly equipped, and prepared to perform their responsibilities independently.
John Lewis – Scheduling and Dispatch Coordinator
John Lewis will manage officer scheduling, dispatch coordination, route assignments, shift confirmation, attendance monitoring, and real-time staffing adjustments. He will maintain the seasonally adjusted schedule required for services occurring approximately one hour before sunrise and one hour after sunset, seven days per week, including holidays. Mr. Lewis will also monitor call-offs, identify qualified replacement personnel, coordinate relief deployment, and communicate schedule changes to officers, supervisors, and operations management. His role will be essential to preventing missed or delayed facility openings and closings.
Robert Greer – Training and Compliance Manager
Robert Greer will oversee officer training, credential verification, regulatory compliance, and documentation standards. He will confirm that assigned personnel maintain current BSIS guard registrations and complete all required company and site-specific training before deployment. Mr. Greer will coordinate training on opening and closing procedures, key and combination control, mobile patrol techniques, public interaction, de-escalation, facility clearing, hazard recognition, emergency escalation, incident reporting, and Guard Dashboard use. He will also review training records, reinforce post-order compliance, and coordinate remedial or refresher training when performance reviews identify an improvement need. d. Assigned Security Officers
Scaife Protection Services will assign professional, uniformed, unarmed, and BSIS-registered officers trained for mobile patrol and public-facing municipal environments. Officers will complete morning and B-20
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Proposal to Provide Security Services for the City of Rancho Palos Verdes evening routes, open and secure designated gates and restrooms, conduct brief vehicle and foot patrols, confirm that visitors and vehicles have exited before closure, protect City-issued access credentials, and document each visit through GPS verification, electronic checklists, and photographs. Officers will observe, deter, communicate, de-escalate, document, and promptly escalate safety, security, maintenance, or access concerns to City personnel, Scaife Protection Services’ management, or emergency services as appropriate.
e. No Subcontractor Use
Scaife Protection Services does not intend to use subcontractors for this contract. All contract management, scheduling, dispatch, training, field supervision, quality control, and security officer services will be performed by Scaife Protection Services’ personnel unless otherwise approved by the City in writing.
This direct-service model allows Scaife Protection Services to maintain full responsibility for personnel qualifications, training, performance, reporting, supervision, and compliance throughout the contract term. f. Past/Current Projects and Relevant Experience
Scaife Protection Services has over 28 years of experience in providing armed and unarmed security services. We specialize in a variety of sectors, including building security, construction sites, events, personal protection, and hospitality. Below are examples of some of our recent projects, which demonstrate our company’s relevant experience. These projects represent a portion of our extensive portfolio, highlighting our ability to deliver the required services effectively.
1. Experience Working with Public Agencies
i. County of Orange (Seven Oaks Dam)
Contact Person Mr. Leonel Estrada
Phone Number 714-955-0311 (Office)
Email Address [email protected]
Project Description
Scaife Protection Services has recently been contracted by the County of Orange to provide unarmed security guard services at the Seven Oaks Dam facility in Highland, California. Under this agreement, we are responsible for performing comprehensive site security operations, including regular interior and exterior patrols, access control, visitor management, emergency response coordination, and incident reporting. Our guards are trained, licensed, and equipped with modern monitoring tools such as guard tour systems and will maintain detailed Daily Activity Reports (DARs) throughout their shifts. We are providing Unarmed Security Guard Services at Seven Oaks in Highland, California, 24hrs a day, 7 days a week, along with vehicle patrol services. This project demonstrates our ability to manage high-security, government-operated environments with professionalism and strict adherence to protocol, further strengthening our experience in delivering services to public sector clients.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes ii. City of Gardena Transportation Department (GTrans)
Contact Person Rachel Yoo
Phone Number 310.965.8803
Email Address [email protected]
Project Description
Scaife Protection Services is providing comprehensive unarmed security services for the GTrans Administrative and Operations Facility, delivering continuous site coverage to ensure the safety and security of employees, visitors, and transit operations. Services include routine and randomized patrols of buildings, parking areas, and perimeter access points; monitoring and securing gates and doors after operating hours; maintaining visible presence to deter unauthorized activity; and overseeing employee and visitor movement across the facility. Security officers document all activities through detailed logs and incident reports, respond to suspicious or emergency situations, coordinate with GTrans dispatch and local law enforcement, and assist with emergency procedures such as evacuations and hazard response. We are also providing flexible support for special events and operational changes, ensuring uninterrupted, professional, and compliant security services aligned with GTrans’ operational and safety requirements. iii. Gold Coast Transit District (GCTD)
Contact Person Tanya Hawk
Phone Number 805 483 3959 x 122
Email Address [email protected]
Project Description
Scaife Protection Services has been awarded the contract to provide uniformed security guard services for the Gold Coast Transit District (GCTD) facility located at 1901 Auto Center Drive, Oxnard, California. Under this contract, we are delivering comprehensive security services, including deployment of trained personnel to provide site coverage, access control, patrol operations, and CCTV observation to ensure the safety and security of transit facilities, staff, and visitors. Services include monitoring facility operations, conducting routine and randomized patrols, maintaining daily activity and incident reports, and responding to emergencies in coordination with GCTD staff and local authorities. Scaife will provide all labor, supervision, equipment, and reporting systems necessary to support operations in accordance with contract requirements, ensuring continuous, professional, and compliant service delivery aligned with GCTD’s operational needs and transit environment.
2. Private Sector and Diverse Organizational Experience i. Temple Menorah
Contact Person Ilise Welter
Phone Number 310-316-8444
Email Address [email protected]
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Project Description
Scaife Protection Services provided comprehensive armed and unarmed security personnel to safeguard the staff, teachers, and students at Temple Menorah in Redondo Beach, CA. Our team ensured a safe learning environment through regular patrols, monitoring of entry points, and coordination with school officials to address potential threats. By maintaining a visible presence, Scaife Protection Services deterred unauthorized access and responded swiftly to incidents, ensuring a safe and secure school environment. ii. United Pacific Oil
Contact Person Greg Murphy
Phone Number 562-233-5775
Email Address [email protected]
Project Description
Scaife Protection Services provided both armed and unarmed security personnel for United Pacific Oil to ensure the protection of staff and customers at fuel station facilities throughout California. Our security team implemented customized safety protocols, including 24/7 monitoring, routine patrols, and access control measures to deter theft, vandalism, and unauthorized activities. Scaife Protection worked closely with station management to ensure the highest standards of security, enhancing the safety of the facilities and providing peace of mind to employees and customers alike. iii. Dutch Bros., Inc.
Contact Person Jason Schmidt
Phone Number (541) 660-2461
Email Address [email protected]
Project Description
Scaife Protection Services provided unarmed security patrols and vehicle response services for Dutch Bros., Inc. to safeguard their retail facilities in the City of Bakersfield, CA. Our team focused on deterring vagrants and ensuring the protection of both staff and property through regular patrols, rapid response to incidents, and close monitoring of high-risk areas. By offering a visible security presence, Scaife Protection Services successfully minimized security threats and helped maintain a secure environment for employees and customers at these retail locations.
iv. Rialto Bioenergy Facility
Contact Person Maribel Saffo
Phone Number 951.751.6998
Email Address [email protected]
Project Description
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Scaife Protection Services provided unarmed security services to the largest Organic Waste-to-Energy Facility in North America, ensuring comprehensive protection against trespassers and unauthorized access. Our highly trained security personnel implemented round-the-clock surveillance and proactive patrols to safeguard the facility's assets, employees, and operations. With a focus on preventing security breaches, our team played a vital role in maintaining a safe and secure environment, allowing the facility to operate efficiently and without disruption.
v. Piping Rock
Contact Person Vickie Sterling
Phone Number 310.378.9490
Email Address [email protected]
Project Description
Scaife Protection Services has been providing unarmed security services at Piping Rock’s retail facility in Torrance, CA, with the primary responsibility of protecting the premises against theft. Our security team ensures a constant and visible presence at key access points and throughout the facility, deterring potential theft and unauthorized activities. Regular foot patrols are conducted both inside the facility and around its perimeter to maintain a secure environment. Our guards are also trained to observe and report any suspicious behavior, ensuring quick response to incidents and maintaining open communication with facility management. The security strategy is designed to minimize losses and provide a safe atmosphere for staff and customers.
3. Event Security and Protection Experience
i. The Center at Founders Village Senior and Community Center Contact Person Megan Nakaishi
Phone Number (714) 593-4446
Email Address [email protected]
Project Description
Scaife Protection Services provided comprehensive security for various holiday and special events hosted at The Center at Founders Village Senior & Community Center in Fountain Valley, California. These events drew crowds ranging from 50 to over 250 attendees, requiring strategic guard placement, logistical planning, and seamless communication between security personnel, event organizers, and municipal representatives. Our team conducted pre-event risk assessments to identify potential challenges and deployed security personnel strategically to safeguard entry and exit points, high-traffic areas, and event perimeters, ensuring a safe and secure environment for all participants. As the Center is managed by the City of Fountain Valley, this project provided us with valuable experience working in a municipally managed environment, enhancing our familiarity with public-sector protocols and expectations. ii. Event Security Services – Long Beach Yacht Club
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Contact Person Chris Lowen
Phone Number (562) 598-9401
Email Address [email protected]
Project Description
Scaife Protection Services provided comprehensive security solutions for various holiday and special events at the prestigious Long Beach Yacht Club. With event attendance ranging from 750 to over 1,000 guests, these high-profile gatherings required detailed planning and execution to ensure the safety and security of all attendees, staff, and vendors. Our responsibilities included strategic guard placement, logistical coordination, and establishing clear communication channels to manage security operations effectively across the venue. Recognizing the unique challenges presented by the Club’s waterfront location and upscale clientele, our team conducted detailed pre-event risk assessments to identify potential vulnerabilities and implemented customized security measures. By deploying highly trained personnel to critical areas, such as entry points, parking lots, and event perimeters, we ensured seamless operations and a safe environment for all. These successful engagements reflect our capability to handle large-scale events with professionalism and precision, aligning with the expectations of high-profile venues.
4. Client Portfolio and Experience
The table below provides a list of our clients to whom we have delivered both armed and unarmed security services. This list demonstrates our extensive years of experience and showcases our expertise in providing security solutions across various industries and environments.
Clientele List
▪ Long Beach Yacht Club
▪ Celebrity Hall
▪ Marinita Development Co.
▪ Saddle Ranch
▪ Platinum Storage Group
▪ Arcadis
▪ Temple Menorah
▪ SWI Hoover, LLC.
▪ Performance Pipeline Technologies, Inc.
▪ Independent Trading Company
▪ Dutch Bros, LLC.
▪ Fortes Bros, Inc.
▪ United Pacific
▪ Malaga Bank
▪ Place Stores
▪ California Pawnbrokers Association
▪ Strouk Group, LLC.
▪ 2860 E. Pico Blvd, LLC
▪ Linscott, Law & Greenspan, Engineers
▪ Griffin Ace Hardware
▪ Logos Evangelical Seminary
▪ TLC Holdings, LLC
▪ 2022 In Malibu
▪ Rialto Bioenergy Facility
▪ Organic Ingredients, Inc.
▪ Head Start California
▪ Volupsa
▪ LKQ of Central California
▪ Piping Rock
▪ Amsec - American Security
▪ Handian Construction
▪ Lovers/TLA Office
▪ Mandarin Baptist Church of Los Angeles
▪ Shawcor
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Proposal to Provide Security Services for the City of Rancho Palos Verdes ▪ LGI Homes
▪ Hakata Ikkousha Ramen
▪ Universal Properties, LLC.
▪ Duppy Investments, LLC
▪ Crenshaw Church of Christ
▪ International Auto Logisitics, LLC.
▪ Gardena Valley Japanese Cultural Institute
▪ World Wind Productions
▪ Temco Logistics
▪ E.M. Tharp, Inc.
▪ JA Carpentry
▪ Broadway National
▪ Cuyana
▪ Artists 4 Israel
▪ Choice Acquisitions
▪ The Center at Founders Village
▪ Innovative Housing Opportunities
▪ PneuDraulics, Inc
▪ HB Car Show
▪ Thrill One Sports & Entertainment
▪ Hummingbyrd Group
▪ Artistico School of Dance
e. Recommendations
The following recommendations, posted by our valued clients on Yelp, highlight our exceptional reputation, extensive experience, and professional qualifications.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes g. References
Reference 01: County of Orange (Seven Oaks Dam)
Contact Person Mr. Leonel Estrada
Phone Number 714-955-0311 office
Email Address [email protected]
Address 32330 Santa Ana Canyon Rd Highland, CA 92346
Contract Duration 3 Years (Started in July 2025)
Services Provided This contract is to provide Unarmed Security Guard Services at Seven Oaks in Highland, California, 24hrs a day, 7 days a week, along with vehicle patrol services.
Reference 02: City of Gardena Transportation Department (GTrans) Contact Person Rachel Yoo
Phone Number 310.965.8803
Email Address [email protected]
Address Western Ave Gardena, CA 90249
Contract Duration 3 years
Services Provided Transit Yard Security Services
Reference 03: Gold Coast Transit District (GCTD)
Contact Person Tanya Hawk
Phone Number 805 483 3959 x 122
Email Address [email protected]
Address 1901 Auto Center Drive Oxnard CA 93036
Year 3 years
Services Provided Transit Yard Security Services
Reference 04: The Center at Founders Village Senior & Community Center Contact Person Megan Nakaishi
Phone Number (714) 593-4446
Email Address [email protected]
Address 17967 Bushard St. Fountain Valley, CA 92708
Year 2024
Services Provided Event Security Services
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Reference 05: Long Beach Yacht Club
Contact Person Chris Lowen
Phone Number (562) 598-9401
Email Address [email protected]
Address 6201 Appian Way, Long Beach, CA 90803
Year 2024
Services Provided Event Security Services
h. Our Firm’s Capabilities
Scaife Protection Services offers a technology-supported mobile security program designed to provide reliable opening, closing, patrol, and reporting services for the City of Rancho Palos Verdes seven days per week, including holidays. Our proprietary Guard Dashboard™ Monitoring System provides GPSverified check-ins, time-stamped activity records, site-specific task checklists, photo documentation, postorder updates, and management oversight for each facility visit. Assigned officers will be carefully screened, properly licensed through California BSIS, and trained in gate and restroom access procedures, key and combination control, public interaction, de-escalation, hazard recognition, emergency response, and incident reporting. Scaife Protection Services also maintains trained relief personnel, field supervision, and seasonally adjusted scheduling to support uninterrupted morning and evening routes. This integrated approach ensures that every assigned facility is opened safely, secured properly, and supported by clear, verifiable documentation for the City.
1. Technology-Driven Guard Monitoring System
Scaife Protection Services uses an advanced Guard Dashboard System to ensure that security and patrol services are documented and performed as specified. The Guard Dashboard allows us to provide realtime data on patrol activities, which is accessible to both our management team and clients. This system ensures that patrols are conducted at the correct intervals, for the required duration, and at the specified locations.
Key features of the Guard Dashboard include:
• Real-time Tracking: Each guard clocks in and out of their assignments, ensuring that their presence and location are verified through GPS. This guarantees that patrols are conducted at the assigned times and locations.
• Hourly Activity Logging: Guards are required to document their patrol activities on an hourly basis using the Daily Worksheet feature. This ensures detailed records of what was observed or any incidents that occurred during patrols.
• Media Uploads: Guards can upload photos or videos of any incidents, property damage, or other noteworthy occurrences, providing visual evidence to support their patrol logs.
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Proposal to Provide Security Services for the City of Rancho Palos Verdes • Post Orders and Notifications: Specific post orders are communicated through the system, ensuring that guards have up-to-date instructions on their patrol duties.
This system enables Scaife Protection Services to deliver comprehensive reports to the clients, including logs of patrol timings, duration, and the number of rounds completed. It ensures that the Client can verify that the required patrols were performed, and any incidents were properly documented.
2. Recruitment Process
Scaife Protection Services (SPS), is committed to employing highly qualified and professional security officers in compliance with all relevant state regulations. Our recruitment process is designed to thoroughly screen, evaluate, and train candidates to ensure they can meet the high standards expected of our security personnel.
i. Job Announcement and Sourcing of Applicants
SPS actively seeks candidates through a variety of channels to reach a broad and diverse pool of applicants:
▪ State Employment Development Department (EDD): We collaborate with the California EDD to attract qualified individuals actively seeking employment. ▪ Colleges and Universities: Partnerships with private and public institutions allow us to reach recent graduates and students interested in security careers. ▪ Accredited Security Guard Training Facilities: We target candidates who have completed statemandated training programs and obtained necessary certifications. ▪ Third-Party Job Vendors: We utilize platforms like Indeed, LinkedIn, and specialized recruitment agencies to expand our reach.
Figure 3: Guard Dashboard Interface
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Proposal to Provide Security Services for the City of Rancho Palos Verdes ii. Application and Initial Screening
Candidates begin by submitting their applications through our online portal. Each application is reviewed by the HR team to ensure the candidate meets our basic qualifications:
▪ Usually, 18 years old for unarmed guards and 21 years old for armed guards. ▪ A minimum educational qualification to ensure basic literacy and numeracy. ▪ A license or certification issued by the state’s regulatory body (e.g., Bureau of Security and Investigative Services (BSIS) in California).
▪ A background check to ensure no felony convictions or serious misdemeanors that could impact the candidate’s ability to perform the job.
▪ Legal authorization to work in the United States (e.g., proof of citizenship or valid work visa). ▪ Ability to stand or walk for extended periods, handle physical tasks, and pass a basic physical fitness test.
▪ Successful completion of a pre-employment drug screening. ▪ Basic proficiency in English for writing reports, giving instructions, and communicating with clients and the public.
▪ Familiarity with basic security principles, including access control, patrolling, and emergency response.
▪ A clean driving record if the position requires the guard to operate a company or client vehicle. ▪ Assessment of the candidate's mental and emotional stability to handle stressful situations.
Candidates who meet these requirements are invited for a preliminary interview to evaluate their communication skills, motivation, and understanding of the role. iii. Comprehensive Background Checks
After the preliminary interview, candidates undergo a thorough background check to ensure compliance with California regulations and company policies. The checks include:
▪ Employment Verification to confirm job history and obtain references. ▪ Education Verification to validate the candidate’s educational qualifications. ▪ Social Security Number (SSN) Trace and Address History to verify identity and residency records. ▪ Sex Offender Registry Check to ensure compliance with California’s Megan’s Law. ▪ Global Watchlist Check to screen for international sanctions and criminal activity. ▪ National Criminal Database Check to search for criminal records across the United States. ▪ County Criminal Records Check (Past 7 Years) to obtain detailed criminal history in regions where the candidate has lived or worked.
▪ Motor Vehicle Report (MVR) Check for positions involving driving responsibilities. iv. Assessment and Evaluation
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Candidates who clear the background checks undergo further assessments:
▪ Written Assessment: To evaluate knowledge of security protocols, situational awareness, and customer service.
▪ Physical Fitness Test (PFT): To assess the candidate’s ability to perform physical tasks related to the job, such as strength and agility exercises.
▪ Psychological Evaluation: Conducted by a licensed psychologist to ensure emotional stability and readiness for high-stress situations.
v. In-depth Interviews and Final Selection
Candidates proceed to a final in-depth interview with senior management. During this stage, the interview focuses on assessing previous experience, ethical decision-making, and role-specific problem-solving skills. A panel of department heads reviews each candidate’s performance in the assessments and interviews. Based on this comprehensive evaluation, the panel recommends candidates for final selection. vi. Conditional Job Offer and Mandatory Training
Selected candidates receive a conditional job offer, contingent on successful completion of training programs. The training includes:
▪ BSIS Basic Security Training: Covers California security laws, use-of-force policies, professional conduct, and reporting procedures.
▪ Firearms Training (For Armed Guards): Includes safe weapon handling, marksmanship, and deescalation techniques. ▪ First Aid and CPR Certification: Required for all officers to handle medical emergencies. ▪ Site-Specific Training: Tailored training to familiarize officers with specific client protocols and emergency response plans.
vii. Final Clearance and Onboarding
Candidates must pass a drug screening test before finalizing their employment. After clearance, new hires are issued uniforms and equipment. They are paired with an experienced mentor for on-the-job training during a 90-day probationary period.
viii. Ongoing Professional Development and Compliance
SPS emphasizes continual professional development to keep security officers up-to-date with legal changes and advanced techniques. Officers are encouraged to pursue additional certifications and leadership training, with regular performance evaluations to ensure compliance and adherence to company standards.
3. Selection
At Scaife Protection Services (SPS), the selection process focuses on identifying candidates who best meet our clients' needs and expectations. We carefully evaluate applicants based on specific criteria, B-31
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Proposal to Provide Security Services for the City of Rancho Palos Verdes including qualifications, experience, skills, and professionalism. Each candidate undergoes a thorough screening, including background checks, skills assessments, and interviews. Our goal is to select individuals who demonstrate the highest standards of integrity, customer service, and adaptability to align with our clients’ unique security requirements. Only those who meet these stringent standards are offered a position with SPS, ensuring the best fit for both our company and our clients.
4. Background Check and Screening Process
The background check and screening process is critical to ensuring the integrity, reliability, and professionalism of security guards. This detailed screening ensures that all hired individuals meet the company’s standards for trustworthiness and capability. i. Identity Verification
To confirm the authenticity of the candidate’s identity:
▪ Social Security Number (SSN) Trace: A trace of the candidate’s SSN is performed to verify the SSN’s legitimacy, identify any alternate names or aliases used, and confirm address history. This helps cross-check the individual’s identity and ensure consistency in background data. ▪ Government-Issued ID Check: The candidate’s government-issued identification, such as a driver’s license or state ID, is verified for authenticity. ii. Criminal Background Check
A thorough criminal background check is conducted at multiple levels:
▪ National Criminal Database Search: A nationwide search is conducted to identify any criminal records, including felony and misdemeanor convictions, from all U.S. states and jurisdictions. ▪ County Criminal Records Check: A search for criminal records at the county level where the candidate has lived, worked, or attended school for the past seven years. This provides detailed records on potential convictions, court cases, and any pending legal matters. ▪ Federal Criminal Records Check: A federal criminal records search checks for violations of federal laws and ensures that the candidate does not have federal-level criminal history. ▪ Sex Offender Registry Check: A check against state and national sex offender registries to ensure compliance with federal and state regulations (e.g., California’s Megan’s Law). This confirms that the candidate does not pose a risk to vulnerable populations. ▪ Terrorist and Global Watchlist Check: A search of international and domestic watchlists, including the Office of Foreign Assets Control (OFAC) and FBI’s Terrorist Screening Database. This check ensures that the candidate is not a security threat on any global level. iii. Employment and Education Verification
Verifying the candidate’s work and education history is crucial to assessing their experience and qualifications:
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Proposal to Provide Security Services for the City of Rancho Palos Verdes ▪ Employment History Verification: Previous and current employers are contacted to verify the candidate’s work history, job roles, performance, and reasons for leaving. This helps to identify any discrepancies in the resume and assess the candidate’s reliability and trustworthiness. ▪ Professional References: Reference checks are conducted with supervisors or colleagues to gain insights into the candidate’s work ethic, attitude, and competence in previous roles. ▪ Education Verification: The candidate’s educational credentials, including degrees, certifications, and relevant training, are verified with the issuing institutions. This is especially important for confirming the completion of security training programs required for licensing. iv. Credit History Check (If Required)
For certain roles or positions that involve the handling of sensitive information or finances, a credit history check may be conducted. This provides insight into the candidate’s financial responsibility and can indicate whether the candidate might be vulnerable to undue influence or risk. v. Driving Record Check (If Applicable)
If the position involves driving duties (e.g., mobile patrols), a motor vehicle report (MVR) check is performed. This involves:
▪ Driver’s License Validation: Verification of the candidate’s driver’s license for validity and status. ▪ Driving History Review: Assessment of the candidate’s driving record, including citations, accidents, DUI offenses, and suspensions. This is critical for positions that involve operating company or client vehicles.
vi. Drug Screening
All candidates undergo a comprehensive drug screening as part of the pre-employment process. This is done in accordance with company policy and state regulations to ensure a drug-free workplace. Common substances screened include marijuana, cocaine, opioids, and amphetamines. vii. Psychological Evaluation
For positions that involve high-stress environments, a psychological evaluation may be conducted. This assessment:
▪ Mental and Emotional Stability: Evaluates the candidate’s ability to remain composed and perform under pressure.
▪ Decision-Making Skills: Measures the candidate’s judgment, ethical standards, and potential for reacting appropriately in critical situations.
viii. Verification of Licenses and Certifications
Security roles often require state-specific licenses and certifications. The following verifications are performed:
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Proposal to Provide Security Services for the City of Rancho Palos Verdes ▪ Guard Card Verification: For security guards in California, a Guard Card issued by the Bureau of Security and Investigative Services (BSIS) is required. Verification ensures that the candidate’s license is current and in good standing.
▪ Firearms Permit Verification (For Armed Guards): If the candidate is applying for an armed guard position, their firearms permit is verified for validity and any restrictions or conditions of the permit are reviewed.
▪ First Aid/CPR Certification Verification: For roles that require emergency medical response, the candidate’s First Aid and CPR certifications are confirmed. ix. Compliance with State and Federal Regulations
Throughout the screening process, Scaife Protection Services adheres to all applicable state and federal regulations, including:
▪ Fair Credit Reporting Act (FCRA): Compliance with the FCRA when conducting background checks, ensuring the candidate’s rights are protected.
▪ Ban-the-Box Laws: Observance of “ban-the-box” legislation in jurisdictions where it applies, which limits inquiries about criminal history until after a conditional offer of employment is made. ▪ Americans with Disabilities Act (ADA): Ensuring that psychological and physical evaluations are conducted in compliance with ADA requirements.
5. Training
i. Employee Training Program Outlines
Scaife Protection Services has developed a comprehensive training program in strict compliance with the Bureau of Security and Investigative Services (BSIS) requirements as outlined in Title 16, Division 7 of the California Code of Regulations, Article 9, § 643. Our training ensures that all security personnel meet or exceed the standards mandated by the state of California.
Our training manual incorporates key elements from the Powers to Arrest and Appropriate Use of Force Training Manual by BSIS, revised in July 2023. The outline of the training program includes the following:
Pre-Assignment Training (BSIS 8-Hour Training)
▪ Understanding roles and responsibilities of security personnel ▪ Legal limitations on the power to arrest
▪ Observation and report writing skills
▪ Professional conduct and ethics in private security
32-Hour Security Guard Training Program
▪ 16 hours within 30 days of employment
▪ 16 hours within six months of employment
▪ Training on topics such as public relations, communications, and patrol techniques ▪ Use of force principles, including de-escalation and duty to intercede ▪ Understanding and applying the law, including trespass, citizens' arrest, and report writing B-34
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Proposal to Provide Security Services for the City of Rancho Palos Verdes Annual Ongoing Training (8 hours)
▪ Continuous education on security officer skills, laws, and industry best practices ▪ Special focus on powers of arrest, conflict resolution, and handling emergency situations Specialized Training
▪ For specific assignments, our personnel receive customized training relevant to the environment in which they are deployed (e.g., crowd management, facility protection, or emergency medical response).
Scaife Protection Services ensures that all security officers complete these training programs, which meet or exceed the BSIS requirements. Copies of training completion certificates will be provided for all current employees, and additional documentation will be provided for new hires upon completion of their training after contract award.
ii. In-House Training Program
Scaife Protection Services utilizes an in-house training program that has been carefully designed to meet the specific needs of our security personnel while adhering to the standards set by the Bureau of Security and Investigative Services (BSIS). Our training materials and instructions are developed and managed internally by experienced professionals, ensuring consistency, quality, and compliance with all legal requirements. This approach allows us to tailor the program to the specific needs of each contract, ensuring that our security officers are fully prepared to deliver exceptional service. iii. Annual Security Guard Training Hours
In total, each security guard at Scaife Protection Services receives 40 hours of training in their first year (32 hours of initial training + 8 hours of ongoing training). In subsequent years, they receive 8 hours of ongoing training annually.
iv. Proof of Training Program Approval
Scaife Protection Services uses a training program approved by the Bureau of Security and Investigative Services (BSIS) in accordance with California state regulations. Our security personnel are trained using the official Powers to Arrest and Appropriate Use of Force Training Manual, which is provided by the State of California and available on the BSIS website: https://bsis.ca.gov/forms_pubs/poa.pdf.
This manual covers all necessary topics, including legal standards, powers of arrest, and use of force, ensuring that our guards meet or exceed the state's licensing and certification requirements. Scaife Protection Services is fully compliant with the BSIS standards, and we provide documentation of training for all security personnel as required.
6. Employee Retention
At Scaife Protection Services, we prioritize employee retention by fostering a positive and supportive work environment, providing competitive benefits, and offering opportunities for professional growth. Our approach is designed to ensure that our security personnel feel valued and supported throughout their careers with us, which directly enhances the quality of service we provide to our clients.
B-35
32 | P a g e
Proposal to Provide Security Services for the City of Rancho Palos Verdes i. Benefits Offered
We offer a comprehensive benefits package that includes medical, dental, and vision coverage, along with life and health insurance options. These benefits are available to employees after completing a standard probationary period, typically within the first 90 days of employment. In addition to these core benefits, we also offer flexible scheduling, paid time off, and retirement planning options, which further support our employees' work-life balance and long-term financial security. ii. Merit-Based Raises
We implement a merit-based raise system to reward outstanding performance and dedication. Raises are determined through a combination of factors, including employee reviews, performance metrics, and client feedback. We also take into consideration market adjustments and cost of living increases (COLA), ensuring that our compensation remains competitive and fair. Employees are eligible for merit raises annually, following their performance reviews.
iii. Annual Employee Reviews
To maintain high standards of performance and address any potential concerns, annual employee reviews are conducted for all personnel. These reviews provide an opportunity for employees to receive feedback, set career development goals, and discuss potential advancement within the company. Reviews also serve as a key tool in determining merit-based raises and promotions, allowing employees to be recognized for their contributions to the organization.
7. Security Officers and Uniform Photographs
Scaife Protection Services has provided photographs of our security officer in the designated uniform. Our uniform is professional, identifiable, and functional, adhering to the standards.
Figure 4: Images of Guards in Uniform
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Proposal to Provide Security Services for the City of Rancho Palos Verdes
8. Badge and Shoulder Patch/Insignia Photograph
Scaife Protection Services has included photograph of the security officer badge and Shoulder Patch/Insignia.
9. Security Vehicle Photograph
Scaife Protection Services has included photograph of the security vehicle.
Figure 6: Class B/Summer Uniform
Shirt for Unarmed Guards
Figure 6: Class B/Summer Uniform
Shirt for Armed Guards
5 Figure 8: Security Vehicles
Figure 7: Security Officer Badge and Patch/Insignia
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34 | P a g e
Proposal to Provide Security Services for the City of Rancho Palos Verdes
10. Sample Report
We have attached a sample documentation of daily worksheet report required of on-duty guards.
Figure 9: Officer's Daily Worksheet
B-38
35 | P a g e
Proposal to Provide Security Services for the City of Rancho Palos Verdes d. Acceptance of Conditions
Carpe Diem 2024, LLC dba Scaife Protection Services confirms that it has carefully reviewed and accepts all terms, conditions, requirements, and provisions contained in the Request for Proposal, applicable addenda and clarifications, and the Sample Professional Services Agreement included as Attachment D.
Scaife Protection Services takes no exceptions and proposes no changes to the RFP or Professional Services Agreement. The proposed approach, pricing, staffing, and commitments are based on full compliance with these requirements and are not conditioned upon any contractual modification, additional cost, or other consideration.
e. Fee Proposal
Scaife Protection Services has completed Attachment B, which is included on the following pages. The attachment provides the proposed lump-sum monthly and annual pricing for each listed facility, including quality-control and reporting tools, along with the requested unit rate for future facilities and rates for special-event services.
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One Hundred Fifty-Eight Thousand Six Hundred Ninety-Two Dollars and Eighty Cents B-42
36 | P a g e
Proposal to Provide Security Services for the City of Rancho Palos Verdes Appendix
The following items can be found in the Appendix Section of the Proposal. a. Resume and Certifications
b. Small Business (SB) Certificate
c. Badge, Patch, and/or Cap Insignia Approval Certificate B-43
Proposal to Provide Security Services for the City of Rancho Palos Verdes Appendix
Section
B-44
OMAR H. SCAIFE PROFESSIONAL EXPERIENCE
CHIEF OF OPERATIONS
SCAIFE PROTECTION SERVICES
CONTACT INFORMATION
323 – 786 – 8140
[email protected]
P.O. Box 804 Lawndale, CA 90260-0804
KEY QUALIFICATIONS
Omar Scaife is a seasoned security professional
with over 27 years of experience in the security
industry. As Chief of Operations for Scaife
Protection Services since 1997, he has extensive
expertise in managing operations, training
security personnel, and ensuring compliance in
the security industry. He brings a strong
background in leadership, project management,
and strategic oversight, developed over decades
of hands-on involvement in the field. His
knowledge spans multiple facets of security
services, making him a versatile and reliable
leader in the industry.
EDUCATION
• Northwestern California University School of
Law
o Currently pursuing Law Education
• California State University, Los Angeles
o Bachelor of Science in Business
Administration: Information Systems
o Graduated: September 6, 2014
SCAIFE PROTECTION SERVICES
Chief of Operations
August 14, 1997 – Present
▪ Oversee day-to-day security operations, ensuring seamless management of staff and resources.
▪ Develop and implement strategic security protocols and procedures for client sites to maintain high levels of safety and compliance. ▪ Lead recruitment, training, and supervision of security personnel, ensuring adherence to company and legal standards.
▪ Manage client relationships, addressing security concerns and tailoring services to meet unique requirements.
▪ Coordinate with law enforcement and emergency services to ensure an integrated approach to safety and incident management. ▪ Conduct risk assessments and security audits to identify vulnerabilities and recommend improvements.
▪ Oversee budgeting, accounting, and financial reporting for the company to maintain fiscal responsibility.
▪ Ensure full compliance with industry regulations, including local and federal laws, through continuous monitoring and policy updates. ▪ Provide training in specialized areas, such as firearm handling, taser, baton, and pepper spray, ensuring staff are certified and compliant. ▪ Manage contract negotiations and ensure client agreements align with business objectives and industry best practices.
▪ Lead crisis management and emergency response efforts during critical situations, ensuring swift and efficient resolution.
PLATT SECURITY, INC. – LONG BEACH, CA
Housing Enforcement Specialist
1996 – 1997
▪ Assisted local law enforcement agencies in enforcing rules and regulations within low-income housing establishments, ensuring compliance and safety for residents.
INTER-CON SECURITY SYSTEMS, INC. – ALHAMBRA, CA
Security Supervisor
1995 – 1996
▪ Supervised a team of 15-20 officers, managing various state contracts and ensuring employees were fully familiar with company policies and contract requirements.
B-45
Cont.
• Los Angeles Trade – Technical College
o Associate of Science in Business
Administration: Computer Information
Systems – Cum Laude
o Graduated: June 2011
Achieved Dean’s Honors and Presidential Honors
for three consecutive terms
FOX HILLS MALL SECURITY – CULVER CITY, CA
Security Coordinator
1994 – 1995
▪ Assisted Security Administrators in deploying officers to designated areas to enhance patron and merchant safety, and implemented promotional examinations for supervisors to ensure leadership readiness.
TANDY CORPORATION – FORT WORTH, TX
Assistant Security Operation Manager
1993 – 1994
▪ Assisted in internal investigations related to employee theft and implemented security programs to deter theft by both employees and customers, significantly reducing store losses.
SKILLS
▪ Security Operations Management
▪ Client Relationship Management
▪ Compliance & Regulatory Expertise
▪ Team Leadership
▪ Risk Assessment
▪ Contract Management
▪ Security Technology Proficiency
▪ Training and Certification
LICENSES
▪ Private Patrol Operator – License # PPO12958
▪ Firearms License – License # FQ2617892
▪ American Red Cross - Certificate ID # 1T940QE
▪ Baton, Taser, Pepper Spray Licensing
B-46
PROFESSIONAL PROFILE
Angel is results driven Operations Manager with extensive experience supporting security operations across public agencies, critical infrastructure, transit facilities, and commercial properties throughout California. Brings a strong background in workforce coordination, contract compliance, and field supervision, ensuring seamless 24/7 security coverage. Combines hands-on security expertise with operational leadership to drive performance, maintain regulatory compliance, and deliver high-quality security services aligned with client expectations.
PROFESSIONAL EXPERIENCE
Scaife Protection Services | Operations Manager
Oversees daily operations for multiple security contracts across Los Angeles and surrounding counties, ensuring full compliance with post orders, staffing requirements, and client expectations. • Manage scheduling, deployment, and coverage for multi-site security operations, ensuring uninterrupted 24/7 service delivery
• Coordinate closely with dispatch, field supervisors, and clients to resolve operational issues and maintain service quality
• Monitor guard performance, conduct site visits, and implement corrective actions to address coverage gaps or compliance issues
• Review incident reports and Daily Activity Reports (DARs) to ensure accuracy, completeness, and adherence to procedures
• Support recruitment, onboarding, and training of new personnel to maintain a qualified and ready workforce
PREVIOUS SECURITY ASSIGNMENTS
• Public Transit Facility Security: Delivered access control, perimeter monitoring, and patrol services at high-volume transit yards and bus depots. Coordinated with operations staff to ensure secure movement of personnel and equipment during peak service hours.
• Water Infrastructure & Dam Security: Supported 24/7 security operations at dam and reservoir facilities, including vehicle patrol, gate control, and incident documentation. Maintained strict adherence to safety protocols and critical infrastructure protection procedures. • Municipal & Government Facility Security: Performed front desk security, visitor management, and access verification at public agency buildings. Ensured compliance with security protocols and responded to incidents in coordination with local authorities.
EDUCATION & PROFESSIONAL TRAINING
High School Diploma/GED – Compton High School
• California BSIS Guard Card (Current)
• Power to Arrest Certification
• Workplace Violence Prevention Training
• Incident Documentation & Reporting Procedures
CORE COMPETENCIES
Operational Coordination • Workforce Deployment • 24/7 Coverage Management • Policy & Post Order Enforcement • Incident Reporting & Review • Team Leadership • Client Coordination • Situational Awareness • Emergency Response Support
Angel Castaneda
Operations Manager
B-47
PROFESSIONAL PROFILE
Hector is dedicated Field Supervisor with hands-on experience leading security personnel across a variety of public-facing and operational environments throughout Southern California. Skilled in conducting site evaluations, reinforcing post order compliance, and guiding officers through real-time operational challenges.
Known for maintaining strong field presence, supporting team accountability, and ensuring reliable service delivery across assigned locations.
PROFESSIONAL EXPERIENCE
Scaife Protection Services | Field Supervisor
• Leads day-to-day field activities across multiple assignments, providing direct oversight of personnel and ensuring security operations are executed in accordance with established procedures and client expectations.
• Perform on-site evaluations to confirm officers are properly positioned, alert, and following post instructions
• Address field issues as they arise, including attendance gaps, performance concerns, and client requests • Act as a first responder for on-site incidents, stabilizing situations and coordinating next steps with management or emergency services
• Guide officers in report writing, ensuring incidents and observations are clearly documented and submitted on time
• Maintain ongoing communication with dispatch to support schedule adjustments and field coverage needs
• Provide hands-on coaching to officers to improve consistency, professionalism, and situational response
PREVIOUS SECURITY ASSIGNMENTS
• City Facility & Administrative Building Security – Los Angeles County, CA: Assisted with lobby security functions, including visitor coordination and general oversight of public areas, maintaining a safe and orderly environment.
• Utility and Infrastructure Site Monitoring – Inland Empire, CA: Conducted routine site checks and secured perimeter areas at utility-related locations, remaining alert to irregular activity and reporting findings promptly.
EDUCATION & PROFESSIONAL TRAINING
Trade School – Security Studies, Job Corps
High School Diploma
• California BSIS Guard Card (Current)
• Power to Arrest Certification
• Supervisor-Level Safety Practices
• Incident Reporting & Field Documentation
CORE COMPETENCIES
Site Oversight • Field Support • Post Compliance Verification • Incident Handling • Officer Guidance • Communication & Reporting • Public Interaction • Situational Awareness Hector Fernandez
Field Supervisor
B-48
PROFESSIONAL PROFILE
Robert is training and compliance specialist with a strong focus on developing structured security programs that align with California regulatory requirements and public-sector contract standards. Experienced in evaluating field performance, standardizing procedures, and delivering targeted training that strengthens accountability and operational consistency. Adept at translating policy requirements into practical instruction and measurable field outcomes across diverse service environments.
CORE AREAS OF EXPERTISE
Training Program Development • BSIS Compliance Oversight • Licensing & Credential Verification • Audit & Inspection Programs • De-Escalation & Public Interaction Training • Post Order Standardization • Documentation Review • Corrective Action Implementation • Field Readiness Evaluation
PROFESSIONAL EXPERIENCE
Scaife Protection Services | Training & Compliance Manager Leads training and compliance functions supporting security personnel assigned to municipal, transit-adjacent, and commercial contracts across Southern California. Perform on-site evaluations to confirm officers are properly positioned, alert, and following post instructions
• Develop and implement training modules aligned with BSIS requirements, client expectations, and sitespecific procedures • Oversee credential verification, ensuring all assigned personnel maintain active licenses and required certifications
• Conduct structured reviews of incident reports and Daily Activity Reports to confirm documentation standards are met
• Perform compliance checks across active sites, identifying gaps in performance and procedural adherence
FIELD SUPERVISION & SECURITY OPERATIONS EXPERIENCE
• Civic Center and Administrative Facility Security – South Bay, CA: Supported daily security functions within public-facing government buildings, ensuring adherence to access procedures and maintaining order in high-traffic environments.
• Industrial & Logistics Facility Security – Los Angeles County, CA: Conducted patrols across large operational sites, focusing on safety awareness, equipment areas, and restricted zones.
EDUCATION & PROFESSIONAL TRAINING
Associate of Arts
• California BSIS Guard Card (Current)
• Power to Arrest Certification
• CPR / First Aid / AED
• De-Escalation & Conflict Management
CORE COMPETENCIES
Training Delivery • Regulatory Compliance • Audit & Evaluation • Policy Interpretation • Documentation Accuracy • Performance Improvement • Corrective Action Planning • Field Readiness Support Robert Greer
Training and Compliance Manager
B-49
PROFESSIONAL PROFILE
John is detail-oriented scheduling and dispatch professional with experience supporting continuous security operations across multi-site assignments. Skilled in managing real-time staffing adjustments, coordinating field communications, and maintaining accurate deployment records. Brings a strong understanding of operational demands from prior field experience, enabling effective decision-making under time-sensitive conditions.
CORE AREAS OF EXPERTISE
Workforce Scheduling • Dispatch Coordination • Coverage Management • Call-Off Handling • Real-Time Problem Solving • Radio & Communication Protocols • Staffing Adjustments • Operational Recordkeeping • Shift Planning
PROFESSIONAL EXPERIENCE
Scaife Protection Services | Scheduling & Dispatch Coordinator Coordinates daily and weekly staffing logistics to support security coverage across multiple locations in Los Angeles and surrounding areas.
• Prepare and maintain officer schedules, ensuring all assigned posts are properly staffed in accordance with contract requirements
• Manage incoming call-offs and last-minute changes by identifying available personnel and arranging timely replacements
• Serve as a central point of contact for field officers and supervisors, relaying updates, instructions, and schedule adjustments
• Track shift confirmations and maintain accurate records of staffing coverage across all active assignments
• Communicate with operations leadership regarding staffing challenges, availability trends, and coverage risks
FIELD SUPERVISION & SECURITY OPERATIONS EXPERIENCE
• Corporate Office & Business Park Security: Managed front desk access, monitored visitor entry, and maintained a professional presence in structured office environments. • Transportation Support Site Security: Assisted with monitoring site access and maintaining organized movement of personnel within active operational areas.
• Warehouse & Distribution Facility Security: Observed loading zones and secured entry points while maintaining awareness of ongoing site activity.
EDUCATION & PROFESSIONAL TRAINING
Coursework in Public Safety
• California BSIS Guard Card (Current)
• Workplace Violence Prevention
CORE COMPETENCIES
Scheduling Coordination • Dispatch Support • Coverage Planning • Communication Management • Shift Tracking • Rapid Response Coordination • Record Accuracy • Team Support John Lewis
Scheduling and Dispatch Coordinator
B-50
B-51
B-52
B-53
Certificate of Completion
Omar Scaife
has completed the requirements for
First Aid/CPR/AED Instructor
conducted by
American Red Cross
Date Completed: 08/21/2024
Valid Period: 2 Years
Certificate ID: 1T940QE
Scan code or visit:
https://www.redcross.org/take-a-class/qrcode?certnumber=1 T940QE
B-54
This is to certify that
Criminal Justice Information Services
Security and Privacy Training
has successfully completed the
Certification Date Expiration Date
06/13/2025 06/13/2026
OMAR SCAIFE
Security and Privacy: General Role
B-55
Rob Bonta
Attorney General
Bureau of Criminal Information & Analysis
Non-Criminal Justice Access Oversight Section
P.O. Box 160207
Sacramento, CA 95816-0207
Fax: (916) 227-4815
Email Address: [email protected]
June 13, 2025
Scaife Protection Service
Attn: Omar Scaife
P.O. Box 804
Lawndale, CA 90260
RE: Notification of Approval for FBI Level of Service
Dear Omar Scaife:
This correspondence is to notify you that, pursuant to California Penal Code section 11105, your application to receive federal criminal offender record information (CORI) has been approved by the Federal Bureau of Investigation (FBI).
Your agency is mandated to receive federal-level CORI for the following applicant type(s):
• Security Guard (91005)
• Employee (92010)
Authorized agencies are required to provide written notification to the applicants that will be fingerprinted that their fingerprints will be used for an FBI criminal history background check. The officials making the determination of suitability for licensing or employment shall provide the applicants the opportunity to complete, or challenge the accuracy of, their FBI identification record. Officials must also advise the applicants that procedures for challenging or updating an FBI identification record are located in Title 28, C.F.R., §16.34.
Title 28, C.F.R., §16.34 states: “If, after reviewing his/her identification record, the applicant believes that it is incorrect or incomplete in any respect and wishes to change, correct, or update the alleged deficiency, he/she should contact the agency which contributed the questioned information. The applicant may also direct his/her challenge to the FBI. The FBI will then forward the challenge to the agency which submitted the data requesting that agency to verify or correct the challenged entry. Upon receipt of an official communication directly from the agency which contributed the original information, the FBI will make any changes necessary in accordance with the information supplied by that agency.” B-56
June 13, 2025
Officials making such determinations of suitability for licensing or employment should not deny the license or employment based on information in the record until the applicant has been afforded a reasonable time to correct or complete the record, or has declined to do so.
In the interim, if you have any further questions, please address your correspondence to the Non-Criminal Justice Access Oversight Section at the address or email address provided above.
Sincerely,
KELLY BRANNIGAN, Program Manager
Authorization & Certification Program
Bureau of Criminal Information & Analysis
For ROB BONTA
Attorney General
B-57
Version January 2023
BUSINESS, CONSUMER SERVICES AND HOUSING AGENCY • GAVIN NEWSOM, GOVERNOR June 28, 2024 PPO: 12958
Sent via email [email protected]
OMAR HANLAN SCAIFE
SCAIFE PROTECTION SERVICES
PO BOX 804
LAWNDALE, CA 90260
RE: Request for Badge, Patch, and/or Cap Insignia Approval Dear Licensee:
The Bureau has reviewed the designs submitted for your company and has determined that it meet the requirements specified in Business and Professions Code (BPC) Sections 7582.26, 7582.27 and 7582.28. Your designs have been approved and are now ready for use.
Please be advised that ANY changes made to the Bureau-approved badge, patch, and/or cap insignia nullifies the Bureau’s approval. Further, any new badge and/or patch design developed for your company must be approved by the Bureau prior to use. The use of a badge, patch, or cap insignia that has not been approved by the Bureau is a violation of the Private Security Services Act and can result in disciplinary action being taken against your private patrol operator license pursuant to Section 7582.26(f), 7587.6 & 7587.1 (b).
You should be aware that badge and patch designs, vehicle modifications, and uniform color and designs used by private patrol operators may require approval by local law enforcement agencies pursuant to Section 7583.38. We suggest that you contact your local law enforcement agencies to ascertain their requirements.
If you have any questions, you may contact the Licensing Unit at (800) 952-5210.
Sincerely,
Sheila Keechel
Licensing Manager
DEPARTMENT OF CONSUMER AFFAIRS
BUREAU OF SECURITY AND INVESTIGATIVE SERVICES
2420 Del Paso Road, Suite 270, Sacramento, CA 95834
P (916) 322-4000 | P (800) 952-5210 | F (916) 575-7290 | www.bsis.ca.gov B-58
Supplier Profile https://caleprocure.ca.gov/pages/SupplierProfile/supplier-profile-print.html 1 of 1 5/1/2026, 1:22 PM
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