Redding City Council
March 4, 2025

Agenda
Regular Meeting
Redding City Council
Council Chambers
777 Cypress Avenue
Redding, CA
March 4, 2025
6:00 PM

1. CALL TO ORDER - MAYOR JACK MUNNS
A. Pledge of Allegiance
B. Invocation - Gordon DeWitt, Chaplain for the Redding Police and Fire Departments.

C. Roll Call

3. PUBLIC COMMENT - for non-agendized matters within the city’s jurisdiction.

PURSUANT TO THE BROWN ACT, CITY COUNCIL CANNOT TAKE ACTION ON PUBLIC

COMMENT ITEMS
The City Council will allocate up to a maximum of three minutes per speaker for 30 minutes total, at the beginning of the meeting for Public Comment for non-agendized matters within the City’s jurisdiction.

The Mayor will determine the order of the speakers. If 30 minutes is not adequate to accommodate all of the individuals who have submitted a Speaker Request Form to the City Clerk, the Council will trail this item to the end of the open session agenda. The remaining speakers will address the City Council at that time.

If anyone wishes to address the City Council on any item considered at this meeting before or during Council’s consideration of that item, please fill out a blue Speaker Request Form, located in the lighted alcoves at the back of the Council Chambers, and submit it to the City Clerk. The City Council will allocate up to a maximum of three minutes per speaker for each agenda item. Staff reports are available on-line at the City’s web site at www.cityofredding.govor in the Public View binder located on the podium at the north side of the Chambers.

PLEASE SILENCE YOUR CELL PHONES. THANK YOU.

Redding City Council March 4, 2025

4. CONSENT CALENDAR
The Consent Calendar contains items considered routine and/or which have been individually scrutinized by City Council Members and are anticipated to require no further deliberation. If a member of the public wishes to address an item on the Consent Calendar, please fill out a Speaker Request Form and submit it to the City Clerk before the Consent Calendar is considered. It shall be the prerogative of any Council Member, before the Consent Calendar is acted upon, to: (1) comment on an item; (2) respond to any public comment on an item; (3) request the record reflect an abstention or nay vote on an item; or (4) remove an item and place it on the Regular portion of the agenda for delivery of a staff report and/or an extended discussion or deliberation. 4(a). Approve City Council Minutes: Regular Meeting of February 18, 2025.

4.1(a). Accept update regarding the proclamation declaring a local emergency due to flooding and, pursuant to Public Contract Code 20168 and 22050(c)(1), make a determination by a four-fifths vote that there is a need to continue the emergency.

4.2(a). Adopt Resolution declaring April 2025 as Fair Housing Month in the City of Redding.

4.3(a). Authorize the City Manager, or designee, to approve the acquisition of additional endpoint security licenses from Center for Internet Security, as needed, to ensure appropriate licensing and cyber protection for endpoint network connected devices.

4.5(a). Authorize the following relative to Bid Schedule No. 5564 – Insulators, Pins, Braces and Guy Assemblies for the City of Redding Electric Utility:
(1) Award Bid 5564 to OneSource Supply Solutions for an annual evaluated price of $223,928.50 which does not include sales tax;
(2) Authorize the Purchasing Officer to extend the bid award annually with OneSource Supply Solutions through February 29, 2028, if mutually agreeable, with all terms and conditions remaining the same; and (3) Authorize the City Manager, or designee, to approve an additional $45,000 to the bid as a contingency per fiscal year.

4.5(b). Authorize and approve the following:
(1) Approve Assignment and Assumption Agreement to Master Services Agreement with Faneuil, LLC (formerly known as Faneuil, Inc.) and Everise, Inc. relative to Master Services Agreement (C-8429); and (2) Authorize the Mayor to execute the Agreement.

4.11(a). Authorize and approve the following actions relative to Consulting and Professional Services Contract (C-10383) for the Redding Organics Diversion to Energy Operations Project:
(1) Approve the First Amendment to the Consulting and Professional Services Contract (C-10383) with Water Works Engineers, LLC in the amount of $194,432 for a total not to exceed fee of $1,393,712; (2) Authorize the Mayor, or designee, to execute the Amendment; and (3) Authorize the City Manager, or designee, to approve additional contract amendments in an amount not to exceed $100,000 in total.

Redding City Council March 4, 2025

4.11(b). Authorize and approve the following actions relative to Consulting and Professional Services Contract (C-7377) for the Eastside Road Bridge at Canyon Hollow Creek Replacement Project:
(1) Approve the Third Amendment to the Consulting and Professional Services Contract (C-7377) with Dokken Engineering in the amount of $21,980.41 for a total not to exceed fee of $456,171.77; (2) Authorize the Mayor, or designee, to execute the Amendment; and (3) Authorize the City Manager, or designee, to approve additional contract amendments in an amount not to exceed $40,000 in total.

4.11(c). Authorize and approve the following actions relative to Consulting and Professional Services Contract (C-7378) for the Westside Road Bridge at Canyon Hollow Creek Replacement Project:
(1) Approve the Fourth Amendment to the Consulting and Professional Services Contract (C-7378) with Dokken Engineering in the amount of $22,011.95 for a total not to exceed fee of $418,493.67; (2) Authorize the Mayor, or designee, to execute the Amendment; and (3) Authorize the City Manager, or designee, to approve additional contract amendments in an amount not to exceed $40,000 in total.

4.11(d). Authorize and approve the following actions relative to Consulting and Professional Services Contract (C-7518) for the Westside Sewer Interceptor Phase 3 Project:
(1) Approve the Fifth Amendment to the Consulting and Professional Services Contract (C-7518) with Water Works Engineers, LLC in the amount of $148,709 for a total not to exceed fee of $953,265; (2) Authorize the Mayor, or designee, to execute the Amendment; and (3) Authorize the City Manager, or designee, to approve additional contract amendments in an amount not to exceed $75,000 in total.

4.11(e). Authorize and approve the following actions relative to the Summary Vacation of the Mistletoe Lane Cul-de-Sac and Public Service Easement (A-2024-01530):
(1) Adopt Resolution summarily vacating the Mistletoe Lane Cul-de-Sac and a Public Service Easement within the areas shown on Parcel Map No. LS 10-91 filed in Book 28 of Parcel Maps at Page 80, Shasta County Records described in Exhibit A and depicted in Exhibit B; (2) Find the action consistent with the General Plan; and (3) Find the action categorically exempt from environmental review under the California Environmental Quality Act Guidelines, pursuant to Section 15035 - Minor Alterations in Land Use Limitations.

4.11(f). Accept update regarding the emergency work for the South Street Water Main at Railroad Emergency Replacement Project; and, pursuant to Public Contract Code Section 22050(c)(1), make a determination by a four-fifths vote that there is a need to continue the emergency work.

RECOMMENDATION: ACCEPT, ACKNOWLEDGE, ADOPT, APPROVE,
AND/OR AUTHORIZE ALL ITEMS ON THE CONSENT CALENDAR.

Redding City Council March 4, 2025

9. REGULAR CALENDAR: REPORTS & COMMUNICATIONS OF DEPARTMENTS,

BOARDS, COMMISSIONS AND COMMITTEES
City Manager

9.1(b). Consider authorizing Mayor to sign a letter to the Shasta County Board of Supervisors requesting reconsideration of terms attached to the additional $100,000 minimum revenue guarantee for the United Airlines Denver/Redding flight.

Recommendation:

Authorize the Mayor to sign a letter requesting the Shasta County Board of Supervisors to reconsider their terms attached to the additional $100,000 offered for the Minimum Revenue Guarantee for the new United Airlines Flight between Denver and Redding.

Assistant City Manager

9.2(b). Consider Resolution Increasing business tax on cannabis businesses in the City of Redding.

Recommendation:

Authorize and approve the following:
(1) Adopt Resolution to increase the existing business tax rates on cannabis businesses beginning on July 1, 2025, as follows:
(a) Cultivation Rate from $3 per square foot to $10 per square foot of cannabis cultivation area;
(b) Manufacturing, Processing, Laboratory Testing, Storage, and Distribution Rate from three percent to four percent of gross receipts; and
(c) Retailer’s Initial Rate from five percent to seven percent of gross receipts.

Community Services

9.6(a). Consider long-term options for Redding Sports Park operations.

Recommendation:

Authorize and approve the following:
(1) Accept report regarding a City of Redding-staffed model for operations and maintenance of the Redding Sports Park (Park);
(2) Direct staff to continue operations of the Park until the end of Fiscal Year 2026-27; and
(3) Adopt Resolution approving and adopting the 68th Amendment to City Budget Resolution No. 2023-060 appropriating $118,170 for Fiscal Year 2024-25 for the addition of $15,000 in Operating, Materials and Supplies and the following new positions to manage daily operations at the Park: one new Recreation Supervisor; eight Recreation Crew Supervisors; ten Recreation Leaders; one Recreation Coordinator; and one Gardener position.

Redding City Council March 4, 2025

11. COUNCIL TRAVEL REPORT(S)
City Council Member attendance at conference/meetings reimbursed at City expense. {Requirement of Assembly Bill 1234}
[A-050-060]
Information Only

12. SUGGESTIONS FROM COUNCIL MEMBERS RELATIVE TO POTENTIAL TOPICS

FOR FUTURE CITY COUNCIL MEETINGS

13. ADJOURNMENT
Pursuant to the Brown Act, non-confidential materials related to an item on this agenda submitted to the City Council after distribution of the agenda packet are available for inspection during normal business hours at the Office of the City Clerk, 3rd Floor, City Hall, 777 Cypress Avenue, Redding, California.

City Council Meetings will be televised live on Shasta Community Access Channels via Charter/Spectrum Cable channel 181, and will be rerun on Thursday at 12:30 p.m. during the week in which the meeting is held. Additionally, the meeting can be viewed online at the following: https://www.shastaartscouncil.org/scactv. Video of the City Council meetings can also be viewed on the City’s web site at http://www.cityofredding.gov/. Open the Services tab, and select City Council Videos.

In compliance with Title II of the Americans with Disabilities Act, the City of Redding will make available to persons with disabilities modifications or accommodations including auxiliary aids or services necessary to participate in public meetings. A person needing assistance should contact the Redding City Clerk by telephone at (530) 225-4447 or in person, or by mail at 777 Cypress Avenue, 3rd Floor, Redding, California 96001 at least three (3) working days in advance.

The City of Redding will ensure that no person shall be excluded from participation in, denied the benefits of, or otherwise be subjected to discrimination under any of its projects, activities, services, or business opportunities on the basis of race, color, national origin, age, sex, or disability, as afforded by Title VI of the Civil Rights Act of 1964 and related statutes as amended. All persons, regardless of their citizenship status, are covered under this regulation.

Questions, complaints, or requests for accommodations or additional information may be forwarded to the ADA & Title VI Coordinator at 777 Cypress Avenue, Attn: Personnel Dept., Redding, California 96001, Phone (530) 225-4065.

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Approve City Council Minutes: Regular Meeting of February 18, 2025.

Attachments
^Unofficial Minutes - Regular Meeting of February 18, 2025 MEETING DATE: March 4, 2025
ITEM NO. 4(a)
FROM:
***APPROVED BY***
[email protected]
[email protected]
SUBJECT: 4(a)--Approve City Council Minutes.

Sharlene Tipton, City Clerk
Packet Pg. 6
7 2/18/2025
Unofficial Minutes Redding City Council, Regular Meeting Civic Center Council Chambers
777 Cypress Avenue
Redding, CA 96001
February 18, 2025, 6:00 PM
The meeting was called to order at 6:06 p.m. by Mayor Jack Munns with the following Council Members present: Dr. Paul Dhanuka and Mike Littau. Council Member Erin Resner participated telephonically. Council Member Tenessa Audette was absent. All votes were taken by roll call.

Also present: City Attorney Christian M. Curtis, City Manager Barry Tippin, Assistant City Manager Steve Bade, City Clerk Sharlene Tipton, and Executive Assistant Erin Barnhart.

The Pledge of Allegiance was led by Mayor Munns.

The Invocation was provided by Pastor Glenn Gibson, Palo Cedro Seventh-day Adventist Church.

PUBLIC COMMENT
Alex Bielecki opined that better management with natural resource needs to occur in California.

Dolores Lucero stated concerns with the Brown Act, Conflict of Interest Codes, and FPPC as it pertains to Council Members.

CONSENT CALENDAR
The following matters were considered inclusively under the Consent Calendar and each Report to City Council (staff report) is incorporated herein by reference:
4(a). Approve City Council Minutes: Special Meeting – Closed Session of February 4, 2025; and Regular Meeting of February 4, 2025.

4.1(a). This item was moved to the Regular Calendar as item number 9.1(a) at the request of Mayor Munns.

4.2(b). Authorize and approve the following actions: (1) authorize the City Manager, or designee, to submit a grant application for the State of California’s Department of Housing and Community Development CalHome Program for an amount not to exceed $5,000,000; and (2) find that applying for grant funding is not considered a project under the California Environmental Quality Act.

4.3(a).Authorize the City Manager, or designee, to approve the acquisition of additional Voice over Internet Protocol licenses, as needed, to ensure appropriate license counts for staff, ensuring prompt and ongoing access to the City of Redding’s phone system.

4.8(a).Authorize the City of Redding Fire Department to submit an application to the United States Department of Agriculture for the Community Wildfire Defense Grant in the amount of $4,600,000, to mitigate wildfire dangers and implement recommendations in the Community Wildfire Protection Plan.

4.9(a).Approve and ratify submission of a California Office of Traffic Safety Selective Traffic Enforcement Program grant application in the amount of $433,741; and authorize the City Manager, or designee, to execute the grant agreement and all subsequent documents including administratively appropriating the funds, if the grant is awarded.

4.9(b).Adopt Resolution No. 2025-007, a resolution of the City Council of the City of Redding, authorizing the City Manager, or designee, to execute all documents necessary for the acceptance of Homeland Security Grant funds received through Shasta County Health and Human Services.

4.11(a).Authorize and approve increases to the project budget in the amount of $18,356.92 for the completion of Bid Schedule No. 5302 (Job No. 5424-98), City Council Chambers Audio Visual Upgrade Project as outlined below for additional improvements: (1) increase of $13,666.33 to the construction management budget, bringing the construction management total to $69,666.33; and (2) increase of $4,690.59 to the construction contingency budget, bringing the construction contingency budget to $56,690.59.

Packet Pg. 7
Attachment: ^Unofficial Minutes - Regular Meeting of February 18, 2025 (4(a)--Approve City Council Minutes) 8 2/18/2025

4.11(b).Authorize and approve the following actions relative to Request for Proposals No. 5517, to provide engineering and environmental services for the Butte Street Boogie Network Project: (1) award the Consultant and Professional Services Contract to GHD Inc., in an amount not to exceed $1,134,848.61; (2) authorize the Mayor to sign the contract with GHD Inc.; and (3) authorize the City Manager, or designee, to approve contract amendments in an amount not to exceed $70,000 in total.

4.11(c).Authorize and approve the following actions relative to Bid Negotiation No. 5555 (Job No. 2725), Buckeye Water Treatment Plant Filters 5 through 8 Repairs: (1) award to RTA Construction, Inc. in the amount of $576,500; (2) approve an additional $182,000 to cover the cost of administration and inspection fees; (3) approve $30,000 for project development costs; (4) approve $60,000 to provide construction contingency funding; (5) authorize the City Manager to approve additional increases in either the construction management or construction contingency amounts up to a total of $50,000; and (6) find that the Project is categorically exempt from review under the California Environmental Quality Act, pursuant to Section 15301 - Existing Facilities.

4.11(d).Authorize and approve the following actions relative to the Summary Vacation of River Mist Lane and Lagoon Drive (A-2025-00888): (1) adopt Resolution No. 2025-008, a resolution of the City Council of the City of Redding, summarily vacating River Mist Lane and Lagoon Drive within the Riverstone Subdivision (S-2023-00582/AMND-2024-00503) and reserving Public Service Easements as described in Exhibit A and depicted in Exhibit B; (2) adopt Resolution No. 2025-009, a resolution of the City Council of the City of Redding, approving Street Renaming Application (STRT-2024-01600) for the renaming of River Mist Lane and a portion of Lagoon Drive to River Mist Walk; (3) find the action consistent with the General Plan; and (4) Find the Summary Vacation categorically exempt from environmental review under the California Environmental Quality Act Guidelines, per Section 15035 - Minor Alterations in Land Use Limitations and the Street Renaming exempt per Section 15061(b)(3) – Common Sense Exemption.

4.11(e).Accept update regarding the emergency work for the South Street Water Main at Railroad Emergency Replacement Project and, in accordance with Public Contract Code Section 22050(c)(1), make a determination by a four-fifths vote that there is a need to continue the emergency work.

4.15(a).Approve Resolution No. 2025-010, a resolution of the City Council of the City of Redding, effective March 2, 2025, updating the City of Redding Master Employee Salary Schedule classification titles and pay rates/ranges to comply with the California Public Employees’ Retirement System requirement that all information be consolidated in one master document.

A MOTION WAS MADE by Council Member Dr. Dhanuka, seconded by Council Member Littau, that the foregoing items on the Consent Calendar be accepted, acknowledged, adopted, approved, and or authorized as recommended.

The Vote:

AYES: Council Members – Dhanuka, Littau, Resner, and Munns NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – Audette
Resolution Nos. 2025-007 through 2025-010 are on file in the Office of the City Clerk.

APPOINTMENTS

5.1. Mayor's reappointment to the Shasta Public Library Citizens Advisory Committee.

Mayor Munns provided an overview of the Report to City Council (staff report), incorporated herein by reference.

A MOTION WAS MADE by Council Member Littau, seconded by Council Member Dr.

Dhanuka, to approve the Mayor’s recommendation to reappoint Jennifer Powell to the Shasta Public Library Citizens Advisory Committee for a four-year term ending November 30, 2028. The Vote:

AYES: Council Members – Dhanuka, Littau, Resner, and Munns NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – Audette
Packet Pg. 8
Attachment: ^Unofficial Minutes - Regular Meeting of February 18, 2025 (4(a)--Approve City Council Minutes) 9 02/18/2025
REGULAR CALENDAR: REPORTS & COMMUNICATIONS OF DEPARTMENTS,

BOARDS, COMMISSIONS AND COMMITTEES

9.1(a). Item 4.1(a) was moved from the Consent Calendar at the request of Mayor Munns.

Authorize the City Manager to sign the Tentative Subdivision Map for The Peaks Subdivision located on City of Redding (City)-owned land adjacent to Quartz Hill Road.

City Manager Tippin summarized the Report to City Council (staff report), incorporated herein by reference.

The following spoke in opposition of The Peaks Subdivision: Sheryl Bullock, Nick Gasik, Stephanie Gasik, Sara Thomas, Mike Wallace, Diana Hartman, Nancy Costa, Jenni Middleton, and Delores Lucero.

In response to Vice Mayor Littau, City Manager Tippin noted that approving this item means that the public and Council will be provided the opportunity for input at future public meetings. He further stated that the City previously held two public forum meetings for The Peaks Subdivision.

A discussion amongst the Council ensued.

A MOTION WAS MADE by Council Member Resner, seconded by Council Member Munns, to authorize the City Manager to sign a City of Redding (City) Planning Application for a tentative subdivision map for The Peaks Subdivision proposed on Cityowned land, adjacent to Quartz Hill Road; and (2) directed staff to coordinate and schedule a Special City Council meeting to enable the Council to meet on site.

The Vote:

AYES: Council Members – Littau, Resner, and Munns
NOES: Council Members – None
ABSTAIN: Council Members – Dhanuka
ABSENT: Council Members – Audette

9.1(b). Resolution to confirm and ratify the City of Redding Proclamation declaring a local emergency due to flooding.

City Manager Tippin summarized the Report to City Council (staff report), and provided a PowerPoint presentation, both incorporated herein by reference.

A discussion amongst the Council ensued.

A MOTION WAS MADE by Council Member Dr. Dhanuka, seconded by Council Member Littau, to adopt Resolution No. 2025-011, a resolution of the City Council of the City of Redding, by a four-fifths vote to confirm and ratify the Proclamation of the Director of Emergency Services declaring a local emergency and authorizing the City Manager to repair or replace public facilities and procure the necessary equipment, services, and supplies for those purposes without solicitation of competitive bids in accordance with Public Contract Code 20168 and 22050.

The Vote:

AYES: Council Members – Dhanuka, Littau, Resner, and Munns NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – Audette
Resolution No. 2025-011 is on file in the Office of the City Clerk.

The remainder of this page intentionally left blank.

Packet Pg. 9
Attachment: ^Unofficial Minutes - Regular Meeting of February 18, 2025 (4(a)--Approve City Council Minutes) 8 2/18/2025

9.1(c). Actions regarding the AT HOME Shasta Ad Hoc Committee.

City Manager Tippin highlighted the Report to City Council (staff report), incorporated herein by reference.

A discussion amongst the Council ensued.

A MOTION WAS MADE by Council Member Munns, seconded by Council Member Littau, to: (1) accept the presentation regarding the AT HOME Shasta Ad Hoc Committee (Committee); and (2) appoint Vice Mayor Littau and Council Member Audette to serve on the Committee for Calendar Year 2025.

The Vote:

AYES: Council Members – Dhanuka, Littau, Resner, and Munns NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – Audette

9.15(b).Resolution of Intention and introduction of Uncodified Ordinance amending the City of Redding's contract with California Public Employees' Retirement System (CalPERS) to allow Unrepresented Safety and Non-Safety Employees and Elected Officials to share additional costs of the retirement benefit.

Personnel Director Kari Kibler highlighted the Report to City Council (staff report), incorporated herein by reference.

A discussion amongst the Council ensued.

A MOTION WAS MADE by Council Member Resner, seconded by Council Member Munns, to authorize the following: (1) adopt Resolution of Intention No. 2025-012, a resolution of the City Council of the City of Redding, giving notice of the City of Redding’s intent to amend the contract with CalPERS (C-99) pursuant to Public Employees’ Retirement Law, Section 20516 – Cost Sharing, for Unrepresented Employees and Elected Officials; and (2) introduce uncodified Ordinance No. 2675 by title only, and waive the full reading of the proposed Ordinance, regarding implementation of changes to the City of Redding’s contract with CalPERS as referenced above.

The Vote:

AYES: Council Members – Dhanuka, Littau, Resner, and Munns NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – Audette
Resolution No. 2025-012 is on file in the Office of the City Clerk.

SUGGESTIONS FROM COUNCIL MEMBERS RELATIVE TO POTENTIAL TOPICS FOR

FUTURE CITY COUNCIL MEETINGS
At Mayor Pro Tempore Resner’s suggestion, a consensus of the Council directed staff to return with a presentation to possibly revise Council’s direction to staff provided at its meeting on September 17, 2024, relative to tobacco licensing issued to businesses within the City of Redding.

ADJOURNMENT
There being no further business at the hour of 7:21 p.m., Mayor Munns declared the meeting adjourned.

APPROVED:
_______________________________
Jack Munns, Mayor
ATTEST:
_______________________________
Sharlene Tipton, City Clerk
Packet Pg. 10
Attachment: ^Unofficial Minutes - Regular Meeting of February 18, 2025 (4(a)--Approve City Council Minutes)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Accept update regarding the proclamation declaring a local emergency due to flooding and, pursuant to Public Contract Code 20168 and 22050(c)(1), make a determination by a four-fifths vote that there is a need to continue the emergency.

Fiscal Impact
Declaring the emergency could have a positive fiscal impact of an indeterminate amount as it will facilitate the recovery of the community and potentially receipt of emergency aid from the state, and possibly federal authorities if it becomes available. The total cost of the damage is still unknown - City of Redding (City) staff will continue to perform damage assessments.

Alternative Action
The City Council (Council) could choose not to confirm that conditions of a local emergency continue to exist. Under Public Contract Code section 22050(c)(1) the local emergency can only be terminated by a four-fifths vote of the Council. To that end, the Council’s prior determination of a local emergency will remain unless an affirmative vote of the Council is made to terminate the local emergency.

Background/Analysis
On February 2, 2025, a storm event arrived in the City of Redding (City), ultimately causing conditions to be beyond the immediate control of local resources, services, personnel, equipment, and facilities. These winter storms brought heavy rain to all areas of Shasta County which in turn caused a significant increase in releases from Shasta Dam resulting in localized flooding, water rescues, and damage to roadways, trail systems, storm water systems, and other infrastructure.

MEETING DATE: March 4, 2025
ITEM NO. 4.1(a)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.1(a)--Confirmation of Continued Local Emergency Due to Flooding Jason Gibilisco, Management
Assistant to the City Manager
Packet Pg. 11
Report to Redding City Council February 27, 2025
Re: 4.1(a)--Confirmation of Continued Local Emergency Due to Flooding Page 2 Due to these events and weather conditions, a local emergency was proclaimed on February 11, 2025, and on February 18, 2025, the Council ratified this proclamation and will continue the declaration until such time that the threat of these storms has subsided, there is no longer an elevated risk to life and property, and the emergency restoration of facilities has been completed.

The local emergency was declared by the City Manager serving in his capacity as Director of Emergency Services under RMC 9.12.030. The Proclamation of the Director of Emergency Services is attached.

City staff continues the process of performing damage assessments with an initial damage assessment submitted previously to the County of Shasta.

Environmental Review
This is not a project as defined under the California Environmental Quality Act, and no further action is required.

Council Priority/City Manager Goals
• Public Safety – “Work to improve all aspects of public safety to help people feel secure and safe where they live, work, and play in the City of Redding” Attachments
Reso. 2025-011 Declare Local Emergency with Proclamation 2-18-25 staff report declaring local emergency
Packet Pg. 12
RESOLUTION NO. 2025-011

RESOLUTION CONFIRMING EXISTENCE OF A LOCAL EMERGENCY
WHEREAS, Government Code section 8642 provides that whenever a state or local emergency exists, the governing body of the local governmental entity shall meet as soon as possible; and WHEREAS, Redding Municipal Code sections 9.12.030, and 14.24.020, generally empower the City Manager, as Director of Emergency Services, to proclaim the existence or threatened existence of a local emergency when the City is affected or likely to be affected by a public calamity and the City Council is not in session; and
WHEREAS, Redding Municipal Code section 9.12.030(C) provides that the decision of the City Manager to declare a local emergency must be ratified by the City Council within seven (7) calendar days of the City Manager’s action or it shall have no further force or effect; and WHEREAS, Redding Municipal Code section 4.22.120 and Public Contract Code sections 20168 and 22050 allow the City Council to expend public monies without competitive solicitation when safeguarding life, health, or safety will not permit delay; and WHEREAS, the City Manager, as Director of Emergency Services of the City of Redding, proclaimed the existence of a local emergency, as defined in Government Code section 8558(c), within the City on the 11th day of February, 2025, as evidenced by the Proclamation of the Director of Emergency Services attached and incorporated herein; and
WHEREAS, the Proclamation of the Director of Emergency Services dated February 11, 2025, was sent to the County Director of Emergency Services on February 11, 2025; and WHEREAS, conditions of extreme peril to the safety of persons and property have arisen within the City which were caused by flooding caused by severe winter storms which began on February 2, 2025; and
WHEREAS, the flooding has continued through increased releases from Shasta Dam inundating and damaging land, roads, trails and other facilities, in particular the collapse of a 120” culvert across the access road to the Reginato Boat Ramp which provides river access to public safety agencies, on February 9, 2025, at which time the City Council of the City of Redding was not in session; and WHEREAS, there is immediate need to repair or replace the 120” culvert that failed at the entrance to the Reginato Boat Ramp as this ramp serves as a critical entry point for river access for public safety agencies to effectuate river rescues and to access areas along the river that are otherwise inaccessible.

Additionally, river guides and other river related businesses utilize this ramp extensively and prolonged closure will cause significant economic hardship as well as impeding lifesaving efforts by the Redding Police Department and the Shasta County Sheriff; and
WHEREAS, the Board of Supervisors for the County of Shasta ratified a proclamation of a Local Emergency for Shasta County on February 11, 2025, and directed that the proclamation be sent to the Governor of the State of California and the Secretary of the Office of Emergency Services requesting they proclaim the County of Shasta to be in a state of emergency; and Packet Pg. 13
Attachment: Reso. 2025-011 Declare Local Emergency with Proclamation (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding) WHEREAS, the conditions caused by the flooding are beyond the control of the services, personnel, equipment and facilities of the City of Redding; and
WHEREAS, the City Council hereby findsthat the aforesaid conditions of extreme peril did warrant and necessitate the proclamation of the existence of a local emergency; NOW, THEREFORE, IT IS HEREBY PROCLAIMED AND ORDERED as follows:

1. The recitals stated above are true, correct, and are adopted herein.

2. The Proclamation of the Director of Emergency Services dated February 11, 2025, is hereby confirmed and ratified.

3. That, pursuant to Government Code section 8630(a), a local emergency within the meaning of Government Code section 8558(c) exists within the jurisdictional limits of the City of Redding.

4. That, pursuant to Public Contract Code section 20168 and 22050, the public interest and necessity demand the immediate expenditure of public money to safeguard life, health and property; the local emergency will not permit a delay resulting from a competitive solicitation for bids; immediate action is necessary to respond to the local emergency; and the City Manager is authorized to repair or replace a public facility, take any directly related and immediate action required by the local emergency, and procure the necessary equipment, services and supplies for those purposes without giving notice for bids to let contracts.

5. That, pursuant to Public Contract Code section 22050(c)(1), the state of local emergency shall be deemed to continue to exist until its termination is proclaimed by a resolution adopted by a fourthfifths vote of the City Council.

6. That, pursuant to Government Code section 8630(c) and Public Contract Code section 22050(c)(1), the City Council shall review the need for continuing the local emergency at every regularly scheduled meeting of the City Council until the City Council terminates the local emergency.

I HEREBY CERTIFY that the foregoing resolution was introduced and adopted at a regular meeting of the City Council of the City of Redding on the 18th day of February, 2025, by the following vote:

AYES: COUNCIL MEMBERS: - Dr. Dhanuka, Littau, Resner, and Munns NOES: COUNCIL MEMBERS: - None
ABSENT: COUNCIL MEMBERS: - Audette
ABSTAIN: COUNCIL MEMBERS: - None
/s/ Jack Munns________
JACK MUNNS, Mayor
ATTEST: FORM APPROVED:
/s/ Sharlene Tipton_________ /s/ Christian M. Curtis ___________ SHARLENE TIPTON, City Clerk CHRISTIAN M. CURTIS, City Attorney Packet Pg. 14
Attachment: Reso. 2025-011 Declare Local Emergency with Proclamation (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding) Packet Pg. 15
Attachment: Reso. 2025-011 Declare Local Emergency with Proclamation (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Adopt Resolution by a four-fifths vote to confirm and ratify the Proclamation of the Director of Emergency Services declaring a local emergency and authorizing the City Manager to repair or replace public facilities and procure the necessary equipment, services, and supplies for those purposes without solicitation of competitive bids in accordance with Public Contract Code 20168 and 22050.

Fiscal Impact
Adoption of the resolution could have a positive fiscal impact of an indeterminate amount as it will facilitate the recovery of the community and the receipt of emergency aid from state, and possibly federal, authorities if it becomes available.

Alternative Action
The City Council (Council) could choose not to adopt the resolution or provide alternate direction. Failure to adopt the resolution will result in a legal finding that the local emergency has ceased and will likely negatively impact the receipt of aid from state and/or federal authorities, and the City of Redding’s (City) ability to immediately repair or replace damaged infrastructure.

Background/Analysis
On February 2, 2025, a storm event arrived in the City of Redding, ultimately causing conditions to be beyond the immediate control of local resources, services, personnel, equipment, and facilities. These winter storms have brought heavy rain to all areas of Shasta County which in turn have caused a significant increase in releases from Shasta Dam resulting in localized flooding, water rescues, and damage to roadways, trail systems, storm water systems, and other infrastructure. At this time, continued high-water flows are expected with not all areas having MEETING DATE: February 18, 2025
ITEM NO. 9.1(b)
FROM:
***APPROVED BY***
[email protected]
[email protected]
SUBJECT: 9.1(b)--Consider Resolution to confirm and ratify the City of Redding Proclamation declaring a local emergency due to flooding.

Barry Tippin, City Manager
Packet Pg. 254 Packet Pg. 16 Attachment: 2-18-25 staff report declaring local emergency (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding) Report to Redding City Council February 12, 2025
Re: 9.1(b)--Adopt Resolution to Confirm and Ratify the Proclamation Declaring a Local Emergency Page 2
been fully assessed. The current forecast calls for continued storms and additional snow and rainfall which could further exacerbate the damage and increase the difficulty of recovery efforts.

As the rain continues, the Bureau of Reclamation will be required to continue its high releases from Shasta Dam. There is potential for additional local flooding and infrastructure damage.

Due to these events and weather conditions, a local emergency was proclaimed on February 11, 2025, and it is recommended that the Council ratify this proclamation and continue the declaration until such time that the threat of these storms has subsided, there is no longer an elevated risk to life and property, and the emergency restoration of facilities has been completed.

The local emergency was declared by the City Manager serving in his capacity as Director of Emergency Services under RMC 9.12.030. The Proclamation of the Director of Emergency Services is attached.

Pursuant to Government Code section 8630, the Proclamation is valid for seven days. As such, if the Council does not act to adopt a resolution which confirms and ratifies the existence of a local emergency, the declaration of local emergency made under the Proclamation will lapse. A declaration of local emergency provides several benefits in time of emergency. Under Government Code section 8634, it permits a local agency to immediately promulgate orders and regulations necessary to protect the public health and safety. It further permits the State and local agencies to provide mutual aid to the City and makes the costs of such aid incurred by other agencies chargeable to the State. Lastly, the declaration of local emergency facilitates payment to the City by the State under the Disaster Assistance Act (Gov. Code section 8680 et seq.).

The resolution contains all the needed findings to continue the declaration of local emergency under the California Emergency Services Act (Government Code section 8550 et seq.). In the absence of action under Public Contract Code, the Council could declare an emergency under the California Emergency Service Act by a simple majority vote.

However, the resolution also seeks authorization under RMC 4.22.120 and Public Contract Code sections 20168 and 22050. As such, a fourth-fifths vote of the Council will be required to adopt the resolution. These sections provide authority which the Government Code, addressed above, does not. Public Contract Code sections 20168 and 22050 collectively provide authority to repair or replace a public facility, and procure the necessary equipment, services and supplies for those purposes without competitive bidding. While notice and competitive bidding are very beneficial in non-emergency situations, these processes are entirely too untimely if we are to immediately protect the public health and safety by restoration of public services and facilities. This is necessary due to the immediate need to repair or replace the 120-inch culvert that failed at the entrance to the Reginato Boat Ramp. This ramp serves as a critical entry point for river access for public safety agencies to effectuate river rescues and to access areas along the river that are otherwise inaccessible. Additionally, river guides and other river related businesses utilize this ramp extensively and prolonged closure will cause significant economic hardship as well as impeding life saving efforts by the Redding Police Department and the Shasta County Sheriff.

It should be noted that RMC 4.22.120 delegates authority to the City Manager to make a finding that the emergency will not permit the delay resulting from a competitive solicitation of bids and that immediate action is necessary to respond to the emergency. However, that authority is only valid for a period of seven days. By making this finding now by means of adoption of the resolution, the Council avoids the unfortunate circumstance whereby the immediate action sought by the City Manager to repair or replace public infrastructure will lapse absent an Packet Pg. 255 Packet Pg. 17 Attachment: 2-18-25 staff report declaring local emergency (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding) Report to Redding City Council February 12, 2025
Re: 9.1(b)--Adopt Resolution to Confirm and Ratify the Proclamation Declaring a Local Emergency Page 3
immediate, emergency Council meeting. In order to ensure Council oversight, RMC

4.22.120(C)(1) requires review of action under Public Contract Code sections 20168 and 22050 at every regular meeting until such time as the emergency ceases.

In summary, the resolution serves two important functions. It facilitates coordination with other public agencies assisting the City in responding to the local emergency and is a necessary precondition to receipt of state and federal aid. It also provides authority to the City to use its own resources in accomplishing repair or replacement of damaged public infrastructure in a timely and efficient manner while ensuring Council oversight of all such activity.

Environmental Review
This is not a project as defined under the California Environmental Quality Act, and no further action is required.

Council Priority/City Manager Goals
• Public Safety – “Work to improve all aspects of public safety to help people feel secure and safe where they live, work, and play in the City of Redding.” Attachments
^Emergency Declaration Flood of February 2025
^Resolution - Local Emergency Declaration 02-2025
Packet Pg. 256 Packet Pg. 18 Attachment: 2-18-25 staff report declaring local emergency (4.1(a)--Confirmation of Continued Local Emergency Due to Flooding)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Adopt Resolution declaring April 2025 as Fair Housing Month in the City of Redding.

Fiscal Impact
There is no fiscal impact by adopting the resolution.

Alternative Action
The City Council could decline to adopt a resolution declaring April as Fair Housing Month.

Background/Analysis
The City of Redding (City) has historically recognized April as Fair Housing Month. The City and Legal Services of Northern California, along with other Shasta Fair Housing Alliance partners, collaborate regarding educating the community about fair housing laws. The purpose of Fair Housing month is to bring awareness and educate citizens and landlords about their rights and responsibilities with respect to discrimination based on race, color, ancestry, national origin, religion, physical disabilities, gender, age, and marital/familial status.

Since 2020, due to the advancement and availability of online meetings, Fair Housing training and information has been provided to the community in an online format. The City continues to offers year-round education materials to the community. Fair Housing rights and responsibilities can be found on the City’s website at:
www.cityofredding.gov/government/departments/housing/index.php In April 2025, informational brochures and flyers with current regulations and online training options provided by the State of California Civil Rights Department will also be sent to interested parties.

MEETING DATE: March 4, 2025
ITEM NO. 4.2(a)
FROM:
***APPROVED BY***
[email protected]
[email protected]
SUBJECT: 4.2(a)--Resolution Declaring April as Fair Housing Month Steve Bade, Assistant City
Manager
Packet Pg. 19
Report to Redding City Council February 27, 2025
Re: 4.2(a)--Resolution Declaring April as Fair Housing Month Page 2 Environmental Review
Declaring April as Fair Housing Month is not a project as defined under the California Environmental Quality Act and requires no further action.

Under the National Environmental Policy Act, administrative and management activities are considered exempt activities that require no further action.

Council Priority/City Manager Goals
• Communication and Transparency – “Improve the quality of communication with the public and City employees to enhance knowledge and increase transparency to improve public trust.”
• Government of the 21st Century - “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
Attachments
^Resolution April Fair Housing
Packet Pg. 20
RESOLUTION NO. 2025-_____

A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF REDDING DECLARING APRIL AS “FAIR HOUSING MONTH”
WHEREAS, Title VIII of the 1968 Civil Rights Act (Federal Housing Law) prohibits discrimination in the sale, rental, leasing and financing of housing or land to be used for the construction of housing or in the provision of brokerage services because of race, color, ancestry, national origin, religion, physical disabilities, gender, age, and marital/familial status; and WHEREAS, it is the policy of the City of Redding to implement programs to ensure equal opportunity in housing for all persons regardless of race, color, ancestry, national origin, religion, physical disabilities, gender, age, and marital/familial status; and WHEREAS, the City of Redding will assist all persons who feel they have been discriminated against because of race, color, ancestry, national origin, religion, physical disabilities, gender, age, and marital/familial status to seek equity under federal and state laws by providing informational material and the necessary forms to file a complaint with the California Department of Fair Housing or the U.S. Department of Housing and Urban Development; and WHEREAS, the City of Redding annually distributes informational brochures and letters with current regulations to landlords and real estate agents to make them aware of their respective responsibilities and rights; and
WHEREAS, the City of Redding, in conjunction with various federal, state, and local entities, has selected April as an opportunity to educate the community on its rights and responsibilities as tenants and landlords;
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Redding hereby declares April as “Fair Housing Month” in the City of Redding as part of the national effort to educate tenants and landlords on their rights and responsibilities under the Federal Fair Housing Law.

I HEREBY CERTIFY that the foregoing resolution was introduced at a regular meeting of the City Council of the City of Redding on the 4th day of March, 2025, and was duly adopted at said meeting by the following vote:

AYES: COUNCIL MEMBERS:

NOES: COUNCIL MEMBERS:

ABSENT: COUNCIL MEMBERS:

ABSTAIN: COUNCIL MEMBERS:
____________________________________
JACK MUNNS, Mayor
ATTEST: APPROVED AS TO FORM:
________________________________ ____________________________________ SHARLENE TIPTON, City Clerk CHRISTIAN M. CURTIS, City Attorney Packet Pg. 21
Attachment: ^Resolution April Fair Housing (4.2(a)--Resolution Declaring April as Fair Housing Month)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize the City Manager, or designee, to approve the acquisition of additional endpoint security licenses from Center for Internet Security, as needed, to ensure appropriate licensing and cyber protection for endpoint network connected devices.

Fiscal Impact
Currently there will be a $5.00 per month budgetary fiscal impact per additional license. All additional licenses will co-term with the current contract end date on June 20, 2027. For the current budget cycle, any additional cost will be absorbed by the City of Redding’s (City) Information Technology (IT) Department Operations and Materials budget surplus; while provisioning for growth will be included in the upcoming IT allocated budget.

Alternative Action
The City Council (Council) could choose to not approve this request and provide alternative direction to staff.

Background/Analysis
On May 7, 2024, Council authorized and approved the City Manager to finalize and execute a three-year agreement with the Center for Internet Security, in an amount not to exceed $222,750 for endpoint security protection and 24x7x365 endpoint monitoring services for the City.

Endpoint security protection is real time protection against viruses, ransomware, and similar cyber threats.

MEETING DATE: March 4, 2025
ITEM NO. 4.3(a)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.3(a)--Authorize and Approve Additional Endpoint Security Licenses Tony Van Boekel, Chief
Information Officer/IT
Director
Packet Pg. 22
Report to Redding City Council February 27, 2025
Re: 4.3(a)--Additional Endpoint Security Licenses Page 2 Since implementation of the new endpoint protection system, it has been determined that additional licenses are needed to provide continued endpoint security protection on the additional devices that the City has placed into service. Every City device requires licensed endpoint security protection as part of the overall cyber security plan. Approving this action ensures that there is minimized downtime for staff when they are issued a City device.

Environmental Review
This is not a project defined under the California Environmental Quality Act, and no further action is required.

Council Priority/City Manager Goals
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
Attachments
CIS ORDER for City of Redding
May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) Previous Staff Report 05.07.24 Endpoint Security Licenses Packet Pg. 23

List Price Total: $15,528.15
Sales Price Total: $15,528.15
Service Discount Amount: ($1,552.82)
Net Amount: $13,975.33
Balance Due Amount: $13,975.33
Center for Internet Security, Inc.
31 Tech Valley Drive
East Greenbush, New York 12061
United States
ORDER for City of Redding
Order: SO-240924-0058202
Created Date: 9/24/2024
Valid Through: 3/31/2025
Prepared by: Semona Houghlan
Phone: (518) 640-3622
Order
Address Information
Bill To:

City of Redding
777 Cypress Ave
Redding, California 96001
United States
Ship To:

City of Redding
777 Cypress Ave
Redding, California 96001
United States
Buying Contact: Patrick Gerard
Buying Email: [email protected]
Shipping Contact: Patrick Gerard
Shipping Email: [email protected]
Related Information
Currency: USD Billing Frequency: Annually
Product & Service Lines
Product/Service Product Code Date Qty Term List
Price
Sales
Price Discount NET
CIS Services MDR Advanced
powered by CrowdStrike CIS-MDR-ADV-CS-CISS 2/14/2025 - 6/20/2027 100 28.233 Mon $5.00 $5.00 10.00% $12,704.85 CIS Services MDR Spotlight
powered by CrowdStrike CIS-MDR-SPOT-CS-CISS 2/14/2025 - 6/20/2027 100 28.233 Mon $0.50 $0.50 10.00% $1,270.48 Comments
“This Order Form replaces and supersedes Order Form SO-240417-0054083” Standard Terms
Please note that if the purchase(s) listed above are related to a new product/service, the Date(s) are determined based upon both the order being approved and all pre service requirements met. If the purchase(s) listed above are for a renewing product/service, the Date(s) reflect the actual term.

The fees are listed in USD and do not include any taxes (including but not limited to VAT or withholding taxes) or fees to be collected by a taxing jurisdiction, financial institution or payment processor incidental to the payment of the Balance Due Amount. If Customer is located in a country with applicable VAT/Withholding taxes, Customer is required to declare and make the VAT/Withholding payment. Once Customer makes the required VAT/Withholding payment, a copy of the receipt will be provided to CIS for our records.

Your acceptance of this Order shall constitute your intent to proceed with the purchase of the product or service listed above.

Packet Pg. 24
Attachment: CIS ORDER for City of Redding (4.3(a)--Additional Endpoint Security Licenses)

Customer: City of Redding
Signature
Name
Title
Date
All rights reserved. Copyright Center for Internet Security, Inc.

Packet Pg. 25
Attachment: CIS ORDER for City of Redding (4.3(a)--Additional Endpoint Security Licenses) 365
Redding City Council, Regular Meeting
Civic Center Council Chambers
777 Cypress Avenue
Redding, CA 96001
May 7, 2024, 6:00 PM
The meeting was called to order at 6:00 p.m. by Mayor Tenessa Audette with the following Council Members present: Michael Dacquisto, Mark Mezzano, Jack Munns, and Julie Winter.

Also present: City Manager Barry Tippin, Assistant City Manager Steve Bade, City Attorney Christian M. Curtis, City Clerk Sharlene Tipton, and Executive Assistant Erin Barnhart.

The Pledge of Allegiance to the Flag was led by Mayor Audette.

The Invocation was provided by Redding Police and Fire Department Chaplin, Dan Conklin

PRESENTATION
2A. PowerPoint presentation provided by Collier A. Azare, Outreach Specialist, for Nation’s Finest, incorporated herein by reference, relaying information relative to serving Veterans in the City of Redding.

The City Council took no formal action on this informational item.

PUBLIC COMMENT
Alex Bielecki opined a national crisis with crime, and lack of jail beds.

Brenda Woods requested that Redding Police Department’s Records Division have better oversite when returning property to families. She shared a copy of the form received regarding her daughter’s case, incorporated herein by reference.

Teresa Roberts opined that the rodeo grounds should be left alone to protect the riverfront. She also stated the roads in the City are in horrible condition.

Redding Rodeo Association President Bennett Gooch invited the Council and residents to attend this year’s 76th annual Redding Rodeo. He also shared rodeo week activities.

Robert Sid opined support for Aaron Hatch to not be removed from Planning Commission.

CONSENT CALENDAR
The following matters were considered inclusively under the Consent Calendar and each Report to City Council (staff report) is incorporated herein by reference:
4(a). Approve Minutes: Special Meeting – City of Redding General Plan of March 26, 2024; and Special Meeting of April 1, 2024.

4.2(a). Adopt Resolution No. 2024-036, a resolution of the City Council of the City of Redding, approving and adopting the 40th Amendment to City of Redding (City) Budget Resolution No. 2023-060 re-appropriating the City’s Airport Division funds in the amount of $50,000 from the groundwater monitoring well account to engineering and design services to fund the City Public Works’ Engineering Division staff to design the reconstruction of the Redding Regional Airport public parking lot.

4.2(b). Approve the following actions relative to the State of California’s Housing and Community Development’s Community Development Block Grant-Disaster Recovery Workforce Development Program grant application: (1) adopt Resolution No. 2024-037, a resolution of the City Council of the City of Redding, rescinding and replacing Resolution No. 2024- 015 authorizing the City Manager, or designee, to submit the grant application and any other necessary documents to apply, accept and appropriate the grant in an amount up to $14 million; (2) find that applying for grant funds is not considered a project under the California Environmental Quality Act; and (3) find that applying for grant funds is categorically excluded, not subject to 24 CFR Section 58.5 and convert to exempt under the National Environmental Policy Act.

Packet Pg. 26
Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses) 366
05/07/2024

4.2(c). Authorize and approve the following actions related to the Downtown Redding Property Based Improvement District feasibility process: (1) award Request for Proposals Schedule No. 5389, Downtown Redding Property Based Improvement District Formation to NBS Government Finance Group for $113,500; (2) authorize the City Manager, or designee, to execute the Consultant and Professional Services Contract with NBS Government Finance Group; (3) adopt Resolution No. 2024-038, a resolution of the City Council of the City of Redding, approving and adopting the 42nd Amendment to City Budget Resolution No. 2023-060 appropriating an additional $13,670 to fund the Consultant and Professional Services Contract; and (4) find that entering into a Consultant and Professional Services Contract is not considered a project under the California Environmental Quality Act.

4.2(d). Approve and authorize the following: (1) approve a Lease Agreement with Aircraft Service Specialists for Executive Hangar No. 1 at the Redding Regional Airport for a five-year term, at $911 per month, adjusted annually based on the consumer price index, with the total five year estimated value of the lease to be $56,000, assuming target inflation of two percent; (2) authorize the Mayor to sign and execute the agreement; and (3) find that the action is categorically exempt from review under the California Environmental Quality Act, pursuant to Section 15301 – Existing Facilities.

4.2(e). This item was moved to the Regular Calendar as item number 9.2(e) at the request of Mayor Audette.

4.3(a). Authorize the City Manager to finalize contract negotiations and execute a three-year agreement with the Center for Internet Security, in an amount not to exceed $222,750, for endpoint security protection and 24x7x365 endpoint monitoring services for the City of Redding.

4.6(a). Adopt Resolution No. 2024-039, a resolution of the City Council of the City of Redding, approving and adopting the 41st Amendment to City Budget Resolution No. 2023-060 appropriating $1,100,000 for the City of Redding (City) South City Park Revitalization Project funded by $300,000 from the City’s Park In-Lieu fund and $800,000 from the City’s Park Development fund.

The Vote:

AYES: Council Members – Mezzano, Munns, Winter, and Audette NOES: Council Members – Dacquisto
ABSTAIN: Council Members – None
ABSENT: Council Members – None

4.6(b). Authorize the sole source and procurement of Mannington [Retroscope 83638] Tile Carpeting to enhance, upgrade, and match the flooring at the City of Redding City Hall within the specifications for Public Works projects as authorized by Public Contract Code Section 3400(c)(2).

4.9(a). Adopt Resolution No. 2024-040, a resolution of the City Council of the City of Redding, proclaiming May 5-6, 2024, as California Peace Officers' Memorial Day; May 16, 2024, as Shasta County Peace Officers' Memorial Day; and May 12-18, 2024, as National Police Week in the City of Redding.

4.11(a).Accept Bid Schedule No. 5265 (Job No. 2644), Bechelli Lane/Loma Vista Traffic Signal, awarded to Crosspoint General Engineering, as satisfactorily complete, with a final cost of $484,864.16.

4.11(b). Authorize the following actions relative to Bid Negotiation No. 5461, Old Alturas Road Improvement Project: (1) award to Lamb Unlimited General Engineering in the amount of $1,033,397.75; (2) approve an additional $168,000 to cover the cost of administration and inspection fees; (3) approve $60,000 for project development costs; (4) approve $104,000 to provide construction contingency funding; (5) authorize the City Manager to approve additional increases in either the construction management or construction contingency amounts up to a total of $50,000; and (6) find that the Project is categorically exempt from review under the California Environmental Quality Act, pursuant to Sections 15301 - Existing Facilities, 15302 - Replacement or Reconstruction, and 15303 - New Construction or Conversion of Small Structures.

Packet Pg. 27
Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses) 367
05/07/2024

4.11(c).Authorize the following actions relative to Bid Negotiation No. 5462 (Job No. 2680), Athens Area Water Improvements Project: (1) award to Eddie Axner Construction, Inc., in the amount of $4,694,746.24; (2) approve an additional $518,000 to cover the cost of administration and inspection fees; (3) approve $340,000 for project development costs; (4) approve $470,000 to provide construction contingency funding; (5) authorize the City Manager to approve additional increases in either the construction management or construction contingency amounts up to a total of $100,000; and (6) find that the Project is categorically exempt from review under the California Environmental Quality Act, pursuant to Section 15301 - Existing Facilities, 15302 - Replacement or Reconstruction, and 15303 - New Construction or Conversion of Small Structures.

4.11(d).Authorize the City Engineer to implement a Parking Fee Holiday from 8:00 a.m. to 2:00 p.m., on Friday, May 17, 2024, for the annual Asphalt Cowboys Pancake Breakfast held in Downtown Redding.

4.11(e).Authorize the following actions relative to Request for Proposals No. 5457, to provide engineering design services for the City of Redding Organics Diversion to Energy Operations Project: (1) award the Consultant and Professional Services Contract to Water Works Engineers, LLC, in an amount not to exceed $1,199,280; (2) authorize the Mayor to execute the contract with Water Works Engineers, LLC; and (3) authorize the City Manager to approve contract amendments not to exceed $100,000.

4.15(a).Adopt Resolution No. 2024-041, a resolution of the City Council of the City of Redding, effective May 12, 2024, approving an amendment to the Redding Independent Employees’ Organization - Clerical, Technical and Professional Unit Non-Exempt Schedule of Classifications and Hourly Wage Rates to add three new classifications for positions in the City of Redding’s Financial Services Department: Account Clerk I – Finance; Account Clerk II – Finance; and Accounting Specialist – Finance.

A MOTION WAS MADE by Council Member Mezzano, seconded by Council Member Munns, that the foregoing items on the Consent Calendar be accepted, acknowledged, adopted, affirmed, approved, and/or authorized as recommended with the exception of those item(s) voted on separately above.

The Vote:

AYES: Council Members – Dacquisto, Mezzano, Munns, Winter, and Audette NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – None
Resolution Nos. 2024-036 through 2024-041 are on file in the Office of the City Clerk.

Clerk’s Note: Vice Mayor Winter left Chambers at 6:17 p.m. returning at 6:19 p.m.

REGULAR CALENDAR: REPORTS & COMMUNICATIONS OF DEPARTMENTS,

BOARDS, COMMISSIONS AND COMMITTEES
9A. Removal of Aaron Hatch from the Redding Planning Commission.

Mayor Audette summarized that her position that Planning Commissioner Hatch misused his position on the Planning Commission and caused hours of unnecessary work for staff.

She commended him for his hard work and effort during the process of writing the City of Redding’s General Plan, stating that she thought he asked the tough questions during the policy phases resulting in hundreds of changes in the policy language. However, at the Planning Commission meeting when the General Plan was to be considered for approval, Mr. Hatch voted no, and stated that he felt staff was designing an outcome. For this, Mayor Audette feels Mr. Hatch owes Director Pagan and City Attorney Curtis an apology for Mr.

Hatch’s comments, as well as possible removal from the Planning Commission all together.

Aaron Hatch stated that the role of the Planning Commission is to be an advisory body to the City Council with Commissioners appointed by the City Council. He opined that their responsibility is to direct the short- and long-range growth and development of the City of Redding, specifically to guide and construct the General Plan, associated specific plans pertaining to land use and ordinances. Mr. Hatch advised the Council that he had met with City Attorney Curtis, and Director Pagan and that his interpretation of the meeting was that they had found mutual ground to move forward in a working relationship.

Packet Pg. 28
Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses) 368
05/07/2024
The following spoke in opposition to the removal of Aaron Hatch from Planning Commission: Dr. Leah Tate, Sarah Risher, Robert Tryger, Caleen Sisk, Jenny, Benjamin Nowain, Susan Murray, Jonathon Freeman, John Dunlap, Dean Moyer, Trent Copland, Dave Ercolano, Brandi Greene, Kathryn McDonald, Dana Silberstein, Kallie Markle, Zach Bay, Josh Markle, Megan Jenkins, Vicki Ono, Dan Scollon, David Ledger, Michael Kurer, James D. Wilson, Mari Ennis-Applegate, Miki’ala Catalfano, Josh Cuthbertson, and Sheri Eby.

A discussion amongst the Council ensued.

The City Council unanimously agreed to not take any action on this item, thereby allowing Planning Commissioner Hatch to continue to serve the remainder of his term on the Redding Planning Commission.

9.1(a). Letter in support of local control regarding the Fountain Wind Project in Shasta County.

Mayor Audette highlighted the Report to City Council (staff report), incorporated herein by reference.

A MOTION WAS MADE by Council Member Mezzano, seconded by Council Member Dacquisto, to authorize the Mayor to sign a letter to the California Energy Commission indicating the City of Redding’s support of local control regarding the proposed Fountain Wind Project in Shasta County. The Vote: Unanimous Ayes

9.2(e). This item was moved from the Consent Calendar as item number 4.2(e) at the request of Mayor Tenessa Audette.

Resolution authorizing the City Manager on behalf of the City of Redding as the Administrate Entity for the NorCal Continuum of Care (CoC) to execute CoC Executive Board approved contacts.

City Manager Tippin summarized the Report to City Council (staff report), incorporated herein by reference.

In response to Mayor Audette’s concerns, Mr. Tippin explained that the City Council had voted previously to be the administrative entity for the CoC. He stated that it was necessary because the CoC itself is not a legal body therefore, it cannot accept funds, or execute contracts. He further explained that since the City of Redding is the administrative entity, there will be contracts and funds to be disbursed to groups and other agencies of varying denominations, so by resolution the City Council is giving permission for the City Manager, or his designee, to administer funds, and/or contracts.

A MOTION WAS MADE by Mayor Audette, seconded by Council Member Mezzano, to adopt Resolution No. 2024-042, a resolution of the City Council of the City of Redding, authorizing the City Manager, or designee, on behalf of the City of Redding as the Administrative Entity for the NorCal Continuum of Care (CoC) to execute contracts or agreements, of any amount, approved by the CoC Executive Board; and authorized City of Redding Housing Division staff to administer, monitor and report on the respective contracts and/or agreements.

The Vote:

AYES: Council Members – Dacquisto, Mezzano, Munns, Winter, and Audette NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – None

9.4(a). Report and status update regarding implementation of short-term rental regulations in the City of Redding (City).

Planning Manager Lily Toy summarized the report to City Council (staff report), and provided a PowerPoint presentation, both incorporated herein by reference.

A discussion amongst the Council ensued.

Packet Pg. 29
Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses) 369
05/07/2024
A MOTION WAS MADE by Council Member Dacquisto, seconded by Council Member Munns, to: (1) accept the report; (2) direct staff to: (a) provide Council with updates every six months; and (b) keep the current 400 cap on short-term rentals as currently exists; and (3) in conjunction with planning principles and community input, direct staff to develop an ordinance that would allow for the use of vacation rentals such as Airbnb and VRBO in the mixed-use area of downtown Redding for consideration by the Council at a future meeting.

The Vote:

AYES: Council Members – Dacquisto, Mezzano, Munns, Winter NOES: Council Members – Audette
ABSTAIN: Council Members – None
ABSENT: Council Members – None

9.5(a). City of Redding Electric Utility's 2024 Wildfire Mitigation Plan.

Redding Electric Utility Director Nick Zettel summarized the Report to City Council (staff report), and provided a PowerPoint presentation, both incorporated herein by reference.

A discussion amongst the Council ensued.

A MOTION WAS MADE by Council Member Mezzano, second by Council Member Munns to, approve the City of Redding Electric Utility’s updated and revised 2024 Wildfire Mitigation Plan pursuant to California Senate Bill 901. The Vote: Unanimous Ayes

9.9(b). Oral update by the Redding Police Department regarding Minor Tobacco Operations in the City of Redding.

The following spoke in favor of adopting a tobacco ordinance: Madison Bible, Debbie Burkett, Cathy Grindstaff, Amanda Simpson, and Shelly Brantley.

The City Council took no action on this informational item.

9.11(f).Emergency Construction Contract to Repair and Replace Substandard Sewer Pipe and Failing Asphalt Concrete Pavement on Placer Street.

Public Works Director Michael Webb summarized the report to City Council (staff report), incorporated herein by reference.

A MOTION WAS MADE by Council Member Dacquisto, seconded by Council Member Munns, to: (1) adopt Resolution No. 2024-043, a resolution of the City Council of the City of Redding, by not less than four-fifths affirmative vote, authorizing the City Manager to negotiate and award an emergency public works contract for the Project in an amount not to exceed $2,000,000; (2) authorize the City Manager, or designee, to approve construction contingency amounts up to a total of $300,000; (3) authorize the City Manager, or designee, to approve construction management and inspection amounts up to a total of $175,000; and (4) find that the Project is exempt from review under the California Environmental Quality Act Guidelines, pursuant to Section 15269(b) – Emergency Projects.

The Vote:

AYES: Council Members – Dacquisto, Mezzano, Munns, Winter, and Audette NOES: Council Members – None
ABSTAIN: Council Members – None
ABSENT: Council Members – None
Resolution No. 2024-043 is on file in the Office of the City Clerk.

SUGGESTIONS FROM COUNCIL MEMBERS RELATIVE TO POTENTIAL TOPICS FOR

FUTURE CITY COUNCIL MEETINGS
At Council Member Mark Mezzano’s suggestion, a consensus of the Council directed staff to return to Council for consideration with the feasibility of potentially reallocating American Rescue Plan Act (ARPA) funds to include the purchase of a new multi-use board at South City Park that has the capability to be utilized as a scoreboard, bulletin board, and also a movie screen.

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Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses) 370
05/07/2024

ADJOURNMENT
There being no further business at the hour of 9:24 p.m., Mayor Audette declared the meeting adjourned.

APPROVED:
_______________________________
Tenessa Audette, Mayor
ATTEST:
_______________________________
Sharlene Tipton, City Clerk
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Attachment: May 7, 2024, Redding City Council - Full Minutes, item 4.3(a) (4.3(a)--Additional Endpoint Security Licenses)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize the City Manager to finalize contract negotiations and execute a three-year agreement with the Center for Internet Security, in an amount not to exceed $222,750, for endpoint security protection and 24x7x365 endpoint monitoring services for the City of Redding.

Fiscal Impact
There will be no fiscal impact as a result of this agreement. Funds for end point security were appropriated during the City of Redding’s Biennial Budget 2023-25 process. Additionally, due to increased services that would be provided by the Center for Internet Security (CIS), the City of Redding’s (City) Information Technology (IT) Department will realize savings by terminating agreements for other duplicative cyber security solutions.

Alternative Action
The City Council could choose to not approve this contract with CIS and provide alternative direction to staff.

Background/Analysis
IT currently utilizes Carbon Black for the City’s cyber security endpoint protection. In the past, the City would purchase its Carbon Black licenses and support from Dell; however, due to corporate changes and restructuring, Dell announced they would no longer renew our Carbon Black support. As of now, our support is scheduled to expire on June 16, 2024.

It is imperative that the City retain a strong cyber security posture which means a new endpoint security solution must be acquired. After reaching out to other government agencies the City’s Cyber Security Officer discovered a solution provided by CIS. CIS is a nonprofit, community driven organization that is dedicated to making the Internet a safer place. They receive funding MEETING DATE: May 7, 2024
ITEM NO. 4.3(a)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.3(a)--Endpoint Security Replacement
Tony Van Boekel, Chief
Information Officer/IT
Director
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Attachment: Previous Staff Report 05.07.24 Endpoint Security Licenses (4.3(a)--Additional Endpoint Security Licenses) Report to Redding City Council May 1, 2024
Re: 4.3(a)--Endpoint Security Replacement Page 2
from the Department of Homeland Security and other federal sources that subsidizes the cost of resources and services such as their Endpoint Security Services (ESS). CIS resources and services are provided to state, local, tribal, and territorial government entities for reduced cost or sometimes free. The City already takes advantage of the Multi-State Information Sharing and Analysis Center and CIS Benchmarks provided by CIS.

CIS ESS utilizes best-in-class, endpoint protection from CrowdStrike. CrowdStrike partnered with CIS to provide security services to approved governments agencies, such as the City.

Through ESS, the City would be able to leverage various cyber security solutions such as CrowdStrike’s Falcon Prevent, Falcon Insight, Falcon Spotlight, Falcon Discover, Falcon Device Control, and Falcon Firewall Management at a discounted price. Additionally, CIS ESS provides a 24x7x365 Security Operations Center to monitor endpoint security, provide threat hunting, malware analysis, and incident response. As the City and its operations become more technology focus, services such as this monitoring are extremely valuable.

As proposed, the City Manager would negotiate a contract between the City and Center for Internet Security to provide endpoint cyber security solutions and 24x7x365 endpoint monitoring services for a three-year term in amount not to exceed $222,750.

Environmental Review
This is not a project defined under California Environmental Quality Act, and no future action is required.

Council Priority/City Manager Goals
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
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Attachment: Previous Staff Report 05.07.24 Endpoint Security Licenses (4.3(a)--Additional Endpoint Security Licenses)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize the following relative to Bid Schedule No. 5564 – Insulators, Pins, Braces and Guy Assemblies for the City of Redding Electric Utility:
(1) Award Bid 5564 to OneSource Supply Solutions for an annual evaluated price of $223,928.50 which does not include sales tax;
(2) Authorize the Purchasing Officer to extend the bid award annually with OneSource Supply Solutions through February 29, 2028, if mutually agreeable, with all terms and conditions remaining the same; and
(3) Authorize the City Manager, or designee, to approve an additional $45,000 to the bid as a contingency per fiscal year.

Fiscal Impact
Adequate funding is available in Redding Electric Utility’s (REU) General Systems Improvements Fiscal Year 2023-25 Biennial Budget, which includes purchases for insulators, pins, braces and guy assemblies. These costs include the annual recurring expenditures for installing infrastructure required to maintain reliable electric service.

Alternative Action
The City Council could choose not to award the bid to OneSource Supply Solutions and provide alternative direction to staff.

Background/Analysis
This routine annual bid to purchase insulators, pins, braces, and guy assemblies allows REU to order materials as needed based on evaluated quantities and warehouse inventory. These materials are necessary to support REU’s residential and commercial development and provide emergency replacement availability for existing facilities. These assemblies are also required to support REU’s planned infrastructure replacement projects, contributing to increased system reliability.

MEETING DATE: March 4, 2025
ITEM NO. 4.5(a)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.5(a)--Award of Bid Schedule No. 5564 - Insulators, Pins, Braces, and Guy Assemblies
Nick Zettel, Director of
Redding Electric Utility
Packet Pg. 34
Report to Redding City Council February 26, 2025
Re: 4.5(a)--Award of Bid Schedule No. 5564-Insulators, Pins, Braces, & Guy Assemblies Page 2 On January 31, 2025, staff opened two bid proposals. Based on overall cost and product pricing analysis, staff recommends awarding Bid 5564 to OneSource Supply Solutions.

Environmental Review
This is not a project defined under the California Environmental Quality Act, and no further action is required.

Council Priority/City Manager Goals
This agenda item is a routine operational item.

Attachments
^Bid Tab 5564
Packet Pg. 35

CITY OF REDDING

PURCHASING DIVISION-TABULATION OF BIDS
BID SCHEDULE NO. DATE OF OPENING

TIME OF OPENING
3:00 P.M.
$247,392.60 $223,928.50

DESCRIPTION
OneSource Supply Solutions
(OSS)
Evaluated Total:

M. Kempley, Purchasing
5564 Friday, January 31, 2025
Hopwood
Zettle
BID: Insulators, Pins, Braces and Guy Assemblies
(ANNUAL) Anixter
Packet Pg. 36
Attachment: ^Bid Tab 5564 (4.5(a)--Award of Bid Schedule No. 5564-Insulators, Pins, Braces, & Guy

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize and approve the following:
(1) Approve Assignment and Assumption Agreement to Master Services Agreement with Faneuil, LLC (formerly known as Faneuil, Inc.) and Everise, Inc. relative to Master Services Agreement (C-8429); and
(2) Authorize the Mayor to execute the Agreement.

Fiscal Impact
There is no fiscal impact in signing the Assignment and Assumption Agreement (Agreement) as all terms and conditions of the Master Services Agreement (C-8429) shall apply to the services assigned and assumed by Everise, Inc.

Alternative Action
The City Council (Council) could choose not to approve the Agreement relating to Master Services Agreement (C-8429) for the provision of utility call center services and provide alternative direction to staff.

Background/Analysis
The City Council, at its February 4, 2020, meeting, approved a seven-year contract with Faneuil, Inc. for a hosted call center solution to handle transactions relating to the billing, payment and collections, and service change requests for the electric, water, wastewater and garbage services provided by the City of Redding.

On December 13, 2024, Faneuil sold its call center business to Everise, Inc. Faneuil has requested the City consent to the assignment and assumption of all terms, covenants and conditions arising under the Agreement, as they relate to the call center services.

MEETING DATE: March 4, 2025
ITEM NO. 4.5(b)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.5(b)--Assignment and Assumption Agreement to C-8429 Nick Zettel, Director of
Redding Electric Utility
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Report to Redding City Council February 26, 2025
Re: 4.5(b)--Assignment and Assumption Agreement to C-8429 Page 2 Approving this Agreement will transfer all service level and performance requirements as stated in the original contract from Faneuil, LLC to Everise, Inc. Under the Agreement, the customer experience provided by Everise, Inc. should meet or exceed that currently provided by Faneuil, LLC, as they are obligated to meet all customer service standards and conditions currently required of Faneuil, LLC, as specified in the original contract moving forward.

Environmental Review
This is not a project defined under the California Environmental Quality Act, and no further action is required.

Council Priority/City Manager Goals
This agenda item is a routine operational item.

Attachments
Contract Copy signed by Vendors
C-8429 Agreement 2020 - Faneuil, Inc
Packet Pg. 38
Packet Pg. 39
Attachment: Contract Copy signed by Vendors (4.5(b)--Assignment and Assumption Agreement to C-8429) Packet Pg. 40
Attachment: Contract Copy signed by Vendors (4.5(b)--Assignment and Assumption Agreement to C-8429) Packet Pg. 41
Attachment: Contract Copy signed by Vendors (4.5(b)--Assignment and Assumption Agreement to C-8429) rt CITY OF REDDING
777 CYPRESS AVENUE, REDDING, CA 96001
P.O. Box 49607 1, REDDING, CA 96049- 6071

PAMELA MIZE, CITY CLERK

SHARLENE TIPTON, ASSISTANT CITY CLERK
530. 225. 4447
530. 225.4463 FAX
February 6, 2020
Faneuil, Inc.

Attn: Anna Van Buren, President& CEO
2 Eaton St, Suite 1002
Hampton, VA 23669
SUBJECT: Consulting and Professional Services Contract, C- 8429 Dear Ms. Van Buren,
Enclosed please find the fully executed original of the above referenced Consulting and Professional Services Contract by and between the City of Redding and Faneuil, Inc. for the purpose of providing contact center services.

If you have any questions regarding this matter, or if we can be of assistance, please contact the Office ofthe City Clerk at ( 530) 225- 4044.

Sincerely,
Joan Twomey
Executive Assistant
Enclosure
cc: Karlson
Bryan
General Counsel- Faneuil, Inc
Grannis
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Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429)

CITY OF REDDING

CONSULTING AND PROFESSIONAL SERVICES CONTRACT
THIS CONTRACT is made at Redding, California, by and between the City of Redding City"), a municipal corporation, and Faneuil, Inc. (" Consultant") for the purpose of providing contact center services.

WHEREAS, City does not have sufficient personnel to perform the services required herein thereby necessitating this Contract for personal services.

NOW, THEREFORE, the Parties covenant and agree, for good consideration hereby acknowledged, as follows:

SECTION 1. CONSULTANT SERVICES
Subject to the terms and conditions set forth in this Contract, Consultant shall provide to City the services described in Exhibit A, attached and incorporated herein. Consultant shall provide the services at the time, place and in the manner specified in Exhibit A.

SECTION 2. COMPENSATION AND REIMBURSEMENT OF COSTS
A. City shall pay Consultant for services rendered pursuant to this Contract, at the times and in the manner set forth in Exhibit B, attached and incorporated herein.

This pricing includes all out-of-pocket travel, lodging and incidental expenses incurred by Consultant that are reasonably associated with the provision of services under this Contract. The payments specified herein shall be the only payments to be made to Consultant for services rendered pursuant to this Contract.

B. Consultant shall submit monthly invoices to City for work completed to the date of the invoice. All invoices shall be itemized to reflect the employees performing the requested tasks, the billing rate for each employee and the hours worked.

C. All correct, complete and undisputed invoices sent by Consultant to City shall be paid within thirty( 30) calendar days of receipt.

SECTION 3. TERM AND TERMINATION
A. The initial contract will be for seven( 7) years from December 4, 2019, the expiration date of the prior contract with Consultant for like services. In addition, this contract provides an option for up to three ( 3) consecutive one- year renewals, by mutual agreement ofthe Parties in writing at least one hundred twenty( 120) days prior to the expiration of the initial term or any renewal term. xv,
L
L

4. r
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Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) B. If Consultant fails to perform its duties to the satisfaction of City, or if consultant fails to fulfill in a timely and professional manner its obligations under this Contract, then City shall have the right to terminate this Contract effective immediately upon City giving written notice thereof to Consultant.

C. Either Party may terminate this Contract without cause on thirty ( 30) calendar days' written notice. Notwithstanding the preceding, if the term set forth in Section 3. A. of this Contract exceeds ninety ( 90) calendar days in duration, Consultant' s sole right to terminate shall be limited to termination for cause.

D. Consultant hereby acknowledges and agrees that the obligation of City to pay under this Contract is contingent upon the availability of City' s funds which are appropriated or allocated by the City Council. Should the funding for the project and/ or work set forth herein not be appropriated or allocated by the City Council, City may terminate this Agreement by furnishing at least thirty( 30) calendar days' written notice of its intention to terminate. In the event of a termination pursuant to this subdivision, Consultant shall not be entitled to a remedy of acceleration of payments due over the term of this Agreement. The Parties acknowledge and agree that the power to terminate described herein is required by Article 16, Section 18, of the California Constitution, and that constitutional provision supersedes any law, rule, regulation or statute which conflicts with the provisions of this Section.

E. In the event that City gives notice of termination, Consultant shall promptly provide to City any and all finished and unfinished reports, data, studies, photographs, charts or other work product prepared by Consultant. pursuant to this Contract. City shall have full ownership, including, but not limited to, intellectual property rights, and control of all such finished and unfinished reports, data, studies, photographs, charts or other work product.

F. In the event that City terminates the Contract, City shall pay Consultant the reasonable value of services rendered by Consultant pursuant to this Contract; provided, however, that City shall not in any manner be liable for lost profits which might have been made by Consultant had Consultant completed the services required by this Contract. Consultant shall, not later than ten ( 10) calendar days after termination of this Contract by City, furnish to City such financial information as in the judgment of the City' s representative is necessary to determine the reasonable value ofthe services rendered by Consultant.

G. In no event shall the termination or expiration of this Contract be construed as a waiver of any right to seek remedies in law, equity or otherwise for a Party' s failure to perform each obligation required by this Contract.

SECTION 4. MISCELLANEOUS TERMS AND CONDITIONS OF CONTRACT A. City shall make its facilities accessible to Consultant as required for Consultant' s performance of its services under this Contract, and, upon request of Consultant, provide labor and safety equipment as required by Consultant for such access. 2 Packet Pg. 44
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) B. If required by the City' s business license ordinance, Consultant shall obtain a City business license prior to commencing work.

C. Consultant represents and warrants to City that it has all licenses, permits, qualifications and approvals of any nature whatsoever that are legally required for Consultant to provide the services. Consultant represents and warrants to City that Consultant shall, at its sole cost and expense, keep in effect or obtain at all times during the term of this Contract any licenses, permits and approvals that are legally required for Consultant to practice its profession.

D. Consultant shall, during the entire term of this Contract, be construed to be an independent contractor and nothing in this Contract is intended, nor shall it be construed, to create an employer/ employee relationship, association, joint venture relationship, trust or partnership or to allow City to exercise discretion or control over the professional manner in which Consultant performs under this Contract.

Any and all taxes imposed on Consultant' s income, imposed or assessed by reason of this Contract or its performance, including but not limited to sales or use taxes, shall be paid by Consultant. Consultant shall be responsible for any taxes or penalties assessed by reason of any claims that Consultant is an employee of City.

Consultant shall not be eligible for coverage under City' s workers' compensation insurance plan, benefits under the Public Employee Retirement System or be eligible for any other City benefit.

E. No provision of this Contract is intended to, or shall be for the benefit of, or construed to create rights in, or grant remedies to, any person or entity not a party hereto.

F. No portion of the work or services to be performed under this Contract shall be assigned, transferred, conveyed or subcontracted without the prior written approval of City. Consultant may use the services of independent contractors and subcontractors to perform a portion of its obligations under this Contract with the prior written approval of City. Independent contractors and subcontractors shall be provided with a copy of this Contract and Consultant shall have an affirmative duty to assure that said independent contractors and subcontractors comply with the same and agree to be bound by its terms. Consultant shall be the responsible party with respect to all actions of its independent contractors and subcontractors, and shall obtain such insurance and indemnity provisions from its contractors and subcontractors as City' s Risk Manager shall determine to be necessary.

G. Consultant, at such times and in such form as City may require, shall furnish City with such periodic reports as it may request pertaining to the work or services undertaken pursuant to this Contract, the costs or obligations incurred or to be incurred in connection therewith, and any other matters covered by this Contract.

H. Consultant shall maintain accounts and records, including personnel, property and financial records, adequate to identify and account for all costs pertaining to this Contract and such other records as may be deemed necessary by City to assure proper accounting for all project funds. These records shall be made available for 3 Packet Pg. 45
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) audit purposes to state and federal authorities, or any authorized representative of City. Consultant shall retain such records for three ( 3) years after the expiration of this Contract, unless prior permission to destroy them is granted by City.

I. Consultant shall perform all services required pursuant to this Contract in the manner and according to the standards observed by a competent practitioner of Consultant' s profession. All products of whatsoever nature which Consultant delivers to City pursuant to this Contract shall be prepared in a professional manner and conform to the standards of quality normally observed by a person practicing the profession of Consultant and its agents, employees and subcontractors assigned to perform the services contemplated by this Contract.

J. All completed reports and other data or documents, or computer media including diskettes, and other materials provided or prepared by Consultant in accordance with this Contract are the property of City, and may be used by City. City shall have all intellectual property rights including, but not limited to, copyright and patent rights, in said documents, computer media, and other materials provided by Consultant. City shall release, defend, indemnify and hold harmless Consultant from all claims, costs, expenses, damage or liability arising out of or resulting from City' s use or modification of any reports, data, documents, drawings, specifications or other work product prepared by Consultant, except for use by City on those portions of the City' s project for which such items were prepared.

K. Consultant, including its employees, agents, and subconsultants, shall not maintain or acquire any direct or indirect interest that conflicts with the performance of this Contract. Consultant shall comply with all requirements of the Political Reform Act ( Government Code § 8100 et seq.) and other laws relating to conflicts of interest, including the following: 1) Consultant shall not make or participate in a decision made by City if it is reasonably foreseeable that the decision may have a material effect on Consultant' s economic interest, and 2) if required by the City Attorney, Consultant shall file financial disclosure forms with the City Clerk. 4 Packet Pg. 46
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) SECTION 5. INSURANCE
A. Unless modified in writing by City' s Risk Manager, Consultant shall maintain the following noted insurance during the duration ofthe Contract:

Coverage Required Not Required
Commercial General Liability X
Comprehensive Vehicle Liability X
Workers' Compensation and Employers' Liability X
Professional Liability( Errors and Omissions) X
Place an" x" in the appropriate box)
B. Coverage shall be at least as broad as:

1. Insurance Services Office form number CG- 0001, Commercial General Liability Insurance, in an amount not less than $ 1, 000, 000 per occurrence and $ 2, 000, 000 general aggregate for bodily injury, personal injury and property damage;

2. Insurance Services Office form number CA- 0001 ( Ed. 1/ 87), Comprehensive Automobile Liability Insurance, which provides for total limits of not less than $ 1, 000, 000 combined single limits per accident applicable to all owned, non- owned and hired vehicles;

3. Statutory Workers' Compensation required by the Labor Code of the State of California and Employers' Liability Insurance in an amount not less than 1, 000, 000 per occurrence. Both the Workers' Compensation and Employers' Liability policies shall contain the insurer' s waiver of subrogation in favor of City, its elected officials, officers, employees, agents and volunteers;

4. Professional Liability ( Errors and Omissions) Insurance, appropriate to Consultant' s profession, against loss due to error or omission or malpractice in an amount not less than $ 1, 000, 000.

5. The City does not accept insurance certificates or endorsements with the wording " but only in the event of a named insured' s sole negligence" or any other verbiage limiting the insured' s insurance responsibility.

C. Any deductibles or self-insured retentions must be declared to and approved by City. At the option of the City, either: the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its elected officials, officers, employees, agents and volunteers; or the Consultant shall procure a bond guaranteeing payment of losses and related investigations, claims administration and defense expenses.
5 Packet Pg. 47
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) D. The General Liability shall contain or be endorsed to contain the following provisions:

1. City, its elected officials, officers, employees, and agents are to be covered as additional insured as respects liability arising out of work or operations performed by or on behalf of Consultant; premises owned, leased or used by Consultant; or automobiles owned, leased, hired or borrowed by Consultant. The coverage shall contain no special limitations on the scope of protection afforded to City, its elected officials, officers, employees, agents and volunteers.

2. The insurance coverage of Consultant shall be primary insurance as respects City, its elected officials, officers, employees, agents and volunteers. Any insurance or self-insurance maintained by City, its elected officials, officers, employees, agents and volunteers, shall be in excess of Consultant' s insurance and shall not contribute with it.

3. Coverage shall state that the insurance of Consultant shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits ofthe insurer's liability.

4. Each insurance policy required by this Contract shall be endorsed to state that coverage shall not be canceled except after thirty ( 30) calendar days' prior written notice has been given to City. In addition, Consultant agrees that it shall not reduce its coverage or limits on any such policy except after thirty( 30) calendar days' prior written notice has been given to City.

E. Insurance is to be placed with insurers with a current A.M.Best' s rating of no less than A-VII.

F. Consultant shall designate the City of Redding as a Certificate Holder of the insurance. Consultant shall furnish City with certificates of insurance and original endorsements effecting the coverages required by this clause. Certificates and endorsements shall be furnished to: Risk Management Department, City of Redding, 777 Cypress Avenue, Redding, CA 96001. The certificates and endorsements for each insurance policy are to be signed by a person authorized by the insurer to bind coverage on its behalf. All endorsements are to be received and approved by the City' s Risk Manager prior to the commencement of contracted services. City may withhold payments to Consultant if adequate certificates of insurance and endorsements required have not been provided, or not been provided in a timely manner.

G. The requirements as to the types and limits of insurance coverage to be maintained by Consultant as required by Section 5 of this Contract, and any approval of said insurance by City, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by Consultant pursuant to this Contract, including, without limitation, provisions concerning indemnification. 6 Packet Pg. 48
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) H. If any policy of insurance required by this Section is a " claims made" policy, pursuant to Code of Civil Procedure § 342 and Government Code § 945. 6, Consultant shall keep said insurance in effect for a period of eighteen ( 18) months after the termination of this Contract.

I. If any damage, including death, personal injury or property damage, occurs in connection with the performance of this Contract, Consultant shall immediately notify City' s Risk Manager by telephone at ( 530) 225- 4068. No later than three 3) calendar days after the event, Consultant shall submit a written report to City' s Risk Manager containing the following information, as applicable: 1) name and address of injured or deceased person( s); 2) name and address of witnesses; 3) name and address of Consultant' s insurance company; and 4) a detailed description ofthe damage and whether any City property was involved.

SECTION 6. INDEMNIFICATION AND HOLD HARMLESS
A. Other than in the performance of professional services by a design professional, which is addressed solely by subdivision ( A) of this Section, and to the fullest extent permitted by law, Consultant shall indemnify protect, defend and hold harmless, City, its elected officials, officers, employees, and agents, and each and every one of them, from and against all actions, damages, costs, liability, claims, losses, penalties and expenses ( including, but not limited to, reasonable attorney' s fees of the City Attorney or legal counsel retained by City, expert fees, litigation costs, and investigation costs) of every type and description to which any or all of them may be subjected arising out of claims brought by third parties by reason of the performance of the services required under this Contract by Consultant its officers, employees or agents in the performance of professional services under this Contract, except when liability arises due to the sole negligence, active negligence or misconduct of the City.

B. The Consultant' s obligation to defend, indemnify and hold harmless shall not be excused because of the Consultant' s inability to evaluate liability. The Consultant shall respond within thirty ( 30) calendar days to the tender of any claim for defense and indemnity by the City, unless this time has been extended in writing by the City. If the Consultant fails to accept or reject a tender of defense and indemnity in writing delivered to City within thirty ( 30) calendar days, in addition to any other remedy authorized by law, the City may withhold such funds the City reasonably considers necessary for its defense and indemnity until disposition has been made of the claim or until the Consultant accepts or rejects the tender of defense in writing delivered to the City, whichever occurs first. This subdivision shall not be construed to excuse the prompt and continued performance of the duties required of Consultant herein.

C. The obligation to indemnify, protect, defend, and hold harmless set forth in this Section applies to all claims and liability regardless of whether any insurance policies are applicable. The policy limits of said insurance policies do not act as a limitation upon the amount ofindemnification to be provided by Contractor. 7 Packet Pg. 49
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) D. City shall have the right to approve or disapprove the legal counsel retained by Consultant pursuant to this Section to represent City' s interests. City shall be reimbursed for all costs and attorney' s fees incurred by City in enforcing the obligations set forth in this Section.

SECTION 7. CONTRACT INTERPRETATION, VENUE AND ATTORNEY FEES A. This Contract shall be deemed to have been entered into in Redding, California.

All questions regarding the validity, interpretation or performance of any of its terms or of any rights or obligations of the parties to this Contract shall be governed by California law. If any claim, at law or otherwise, is made by either party to this Contract, the prevailing party shall be entitled to its costs and reasonable attorneys' fees.

B. This document, including all exhibits, contains the entire agreement between the parties and supersedes whatever oral or written understanding each may have had prior to the execution of this Contract. This Contract shall not be altered, amended or modified except by a writing signed by City and Consultant. No verbal agreement or conversation with any official, officer, agent or employee of City, either before, during or after the execution of this Contract, shall affect or modify any of the terms or conditions contained in this Contract, nor shall any such verbal agreement or conversation entitle Consultant to any additional payment whatsoever under the terms of this Contract.

C. No covenant or condition to be performed by Consultant under this Contract can be waived except by the written consent of City. Forbearance or indulgence by City in any regard whatsoever shall not constitute a waiver of the covenant or condition in question. Until performance by Consultant of said covenant or condition is complete, City shall be entitled to invoke any remedy available to City under this Contract or by law or in equity despite said forbearance or indulgence.

D. If any portion of this Contract or the application thereof to any person or circumstance shall be invalid or unenforceable to any extent, the remainder of this Contract shall not be affected thereby and shall be enforced to the greatest extent permitted by law.

E. The headings in this Contract are inserted for convenience only and shall not constitute a part hereof. A waiver of any party of any provision or a breach of this Contract must be provided in writing, and shall not be construed as a waiver of any other provision or any succeeding breach of the same or any other provisions herein.

F. Each Party hereto declares and represents that in entering into this Contract, it has relied and is relying solely upon its own judgment, belief and knowledge of the nature, extent, effect and consequence relating thereto. Each Party further declares and represents that this Contract is made without reliance upon any statement or representation not contained herein of any other Party or any representative, agent or attorney ofthe other Party. The Parties agree that they are aware that they have 8 Packet Pg. 50
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) the right to be advised by counsel with respect to the negotiations, terms, and conditions of this Contract and that the decision of whether or not to seek the advice of counsel with respect to this Contract is a decision which is the sole responsibility of each of the Parties. Accordingly, no party shall be deemed to have been the drafter hereof, and the principle of law set forth in Civil Code § 1654 that contracts are construed against the drafter shall not apply.

G. Each of the Parties hereto hereby irrevocably waives any and all right to trial by jury in any action, proceeding, claim or counterclaim, whether in contract or tort, at law or in equity, arising out of or in any way related to this Agreement or the transactions contemplated hereby. Each Party further waives any right to consolidate any action which a jury trial has been waived with any other action in which a jury trial cannot be or has not been waived.

H. In the event of a conflict between the term and conditions of the body of this Contract and those of any exhibit or attachment hereto, the terms and conditions set forth in the body ofthis Contract proper shall prevail. In the event of a conflict between the terms and conditions of any two or more exhibits or attachments hereto, those prepared by City shall prevail over those prepared by Consultant.

SECTION 8. SURVIVAL
The provisions set forth in Sections 3 through 7, inclusive, of this Contract shall survive termination of the Contract.

SECTION 9. COMPLIANCE WITH LAWS - NONDISCRIMINATION
A. Consultant shall comply with all applicable laws, ordinances and codes of federal, state and local governments.

B. In the performance of this Contract, Consultant shall not discriminate against any employee or applicant for employment because of race, color, ancestry, national origin, _religious creed, sex, sexual orientation, disability, age, marital status, political affiliation, or membership or non-membership in any organization.

Consultant shall take affirmative action to ensure applicants are employed and that employees are treated during their employment without regard to their race, color, ancestry, national origin, religious creed, sex, sexual orientation, disability, age, marital status, political affiliation, or membership or non- membership in any organization. Such actions shall include, but not be limited to, the following:
employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination, rates of pay or other forms of compensation and selection for training.

SECTION 10. REPRESENTATIVES
A. City' s representative for this Contract is Lisa Bryan, telephone number ( 530) 339- 7257, fax number ( 530) 339- 7299. All of Consultant' s questions pertaining to this 9 Packet Pg. 51
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Contract shall be referred to the above- named person, or to the representative' s designee.

B. Consultant' s representative for this Contract is Scott Radzak, telephone number 320) 247- 9252, e- mail address: scott.radzak@faneuil. com All of City' s questions pertaining to this Contract shall be referred to the above- named person.

C. The representatives set forth herein shall have authority to give all notices required herein.

SECTION 11. NOTICES
A. All notices, requests, demands and other communications hereunder shall be deemed given only if in writing signed by an authorized representative of the sender ( may be other than the representatives referred to in Section 10) and delivered by facsimile, with a hard copy mailed first class, postage prepaid; or when sent by a courier or an express service guaranteeing overnight delivery to the receiving party, addressed to the respective parties as follows:

To City: To Consultant:

Lisa Bryan Faneuil, Inc.
3611 Avtech Pkwy Attn: Anna Van Buren, President& CEO
Redding, CA 96002 2 Eaton St, Suite 1002
Hampton, VA 23669
With a copy to:

Faneuil, Inc.

Attn: General Counsel
2 Eaton St, Suite 1002
Hampton, VA 23669
B. Either party may change its address for the purposes of this paragraph by giving written notice of such change to the other party in the manner provided in this Section.

C. Notice shall be deemed effective upon: 1) personal service; 2) two calendar days after mailing or transmission by facsimile, whichever is earlier.

SECTION 12. AUTHORITY TO CONTRACT
A. Each of the undersigned signatories hereby represents and warrants that they are authorized to execute this Contract on behalf of the respective parties to this Contract; that they have full right, power and lawful authority to undertake all obligations as provided in this Contract; and that the execution, performance and delivery of this Contract by said signatories has been fully authorized by all requisite actions on the part of the respective parties to this Contract. 10 Packet Pg. 52
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) B. When the Mayor is signatory to this Contract, the City Manager and/ or the Department Director having direct responsibility for managing the services provided herein shall have authority to execute any amendment to this Contract which does not increase the amount of compensation allowable to Consultant or otherwise substantially change the scope ofthe services provided herein.

SECTION 13. DATE OF CONTRACT
The date ofthis Contract shall be the date it is signed by City.

IN WITNESS WHEREOF, City and Consultant have executed this Contract on the days and year set forth below:

CITY OF REDDING,
A Municipal Corporation
Dated: r , 20Q b
By: Adam McElvain, Mayor
ATTEST: APPROVED AS TO FORM:

BARRY E. DeWALT
City Attorney
alT1A 2k
PAMELA MIZE, Ci elerk By:

FANEUIL, INC
Dated: January 20 , 20 20 6&QeQ--v— 6.

By: Anna Van Buren, President and
CEO
Tax ID No.: 04- 3253864
11 Packet Pg. 53
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Exhibit A•

FANEUIL STATEMENT OF WORK FOR CITY OF REDDING MUNICIPAL UTILITIES

CALL CENTER SERVICES
Scope of Services: Faneuil Inc. ( herein " Supplier") shall take inbound customer telephone calls from City of Redding customers and staff. The calls shall consist of, but not be limited to customer transactions relating to the billing, payment and collections, and service change requests for the electric, water, wastewater and garbage services provided by the City of Redding.

Supplier will provide comprehensive management services to include the necessary labor, equipment and all other related staff and materials required to perform each of the services as set forth in this Statement of Work.

The team for call volume will be supported by a mutually agreed upon number of dedicated Customer Service Representatives ( CSRs). These CSRs will be hired and trained in general contact center skills, including soft skills ( etiquette, effective listening, soothing upset customers, processing emergency and urgent calls, etc.) along with the policies, procedures and guidelines required for handling customer inquiries. The parties shall base their headcount decisions on all commercially relevant business factors, including, but not limited to, forecasted call volume, call arrival patterns and performance metrics such as service level, occupancy and abandonment rates.

Projected Staffing Levels: A 90- day Planning Period will start at the beginning of each month to forecast the resources required for the Services 90 days in advance, allowing Supplier sufficient time to react to resource increases or decreases as appropriate.

Implicit within the Forecasting Process is Supplier' s ability to handle a 5% increase or decrease in actual call volumes to forecasted on a monthly basis, through the management of flexible workforce scheduling arrangements. If actual call volumes for calls received during normal operating hours are outside the 5% variance to forecasted, Supplier will be relieved from achieving the Contact Handling Service Levels set forth in the Service Level Agreements— Table 1, but will use reasonable efforts to achieve those service levels.

Supplier will be responsible for creating the call arrival forecast for all inbound call channels to be used to establish a 90- day rolling forecast. The forecast will be jointly reviewed and agreed upon by both parties every 30 days and no later than 21 days prior to the upcoming month.

Location of Supplier Call Center: Services will be based out of the Supplier call center located at 505 Broadway, Scottsbluff, Nebraska. Supplier shall not provide services from other Supplier locations without prior approval from City of Redding, except for supplementation as necessary for outages, heavy call volumes and services provided outside of the normal- operating hours.

Technology Responsibilities of the Parties:
i. Technology to be Provided bySSupplier
Local Network Equipment
Cisco UCCE ACD call platform
Agent desktop and network circuits
Security System
Cabling( voice and data)
LAN Equipment
AD Servers and CSR Computers
12 Packet Pg. 54
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Operating Software
Voice and data circuits
PCI Compliant Call recording software
IVR Platform for both call handling and Automated Payment Processing Telephone number( s) for calls to route from City of Redding ii. Technical Requirements for Supplier
Provide dual screens for CSRs, with one being a minimum of 24" Provide capability for a backup Internet connection in the event of the failure of the primary circuit
X. City ofRedding Responsibilities
Deliver calls to Supplier' s ACD via a dedicated connection between Supplier and City of Redding
Provide and maintain all required CRM systems to support CSR interactions with City of Redding customers
Reporting Requirements: The supplier' s telephony infrastructure shall provide numerous statistical reporting capabilities for items such as received calls, length of calls, speed of answer, calls abandoned, service level, calls transferred, etc.

The Supplier agrees to provide City of Redding with access to Supplier' s reporting system and view access to the real- time call queue activity. Supplier shall report performance metrics on an agreed timeline in an agreed upon format, no less than on a monthly basis.

Hours of Operation: The mandatory hours for daily operations are Monday through Friday from 8: 00 a. m. to 5: 00 p.m. ( PT) that City of Redding is open to the public, with the exception of being closed all major holidays observed by City of Redding that occur on a normally occurring business day or as observed as defined below.

The City ofRedding is closed 9
1/
z days per year in recognition of" fixed"* Holidays: January 1 st( New Year' s Day), Martin Luther King Jr. Day( 3rd Monday in January), President' s Day( 3rd Monday in February), Memorial Day( last Monday in May), July 4th ( Independence Day), Labor Day( 1 st Monday in September), Thanksgiving Day( last Thursday in November), Friday after Thanksgiving, December 24th( Close @ noon), December 25th( Christmas Day)
Fixed" Holidays that fall on a Saturday or Sunday would be observed on the preceding Friday or following Monday.

By October 31 annually, City of Redding will confirm the" fixed" Holidays schedule for the following year.

Training: The Supplier will utilize established comprehensive training program in conjunction with input from City of Redding that adequately prepares new CSRs to handle customer inquiries. The training program will include classroom style training, on the job training and peer review. The Supplier' s training will focus on City of Redding' s mission, goal and specific policies and inforination required to answer City of Redding customer questions and inquiries, as well as procedures to complete transactions accurately within the City of Redding' s CRM systems.

Supplier will utilize an established process, mutually agreed upon by Supplier and City of Redding, to provide training on policy/procedure changes and updates to CSRs on a regular basis. 13 Packet Pg. 55
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) City of Redding will be responsible for communicating in writing and ensuring understanding of any changes to its policies, procedures and guidelines with the Supplier training staff.

Supplier will provide a non- dedicated training resource who will work with the City of Redding on change to training content and communication of changes to CSRs. This training resource will also be responsible for any new hire training.

City of Redding will provide a policy, procedure and training manual to be used for new hire training and by CSRs handling customer inquiries. Supplier and City of Redding will be mutually responsible for maintaining the accuracy of the manual.

Quality Assurance: Supplier will utilize mutually agreed upon established Quality Assurance program designed to monitor, measure, review and report levels of performance within each area of operations.

The plan will focus on quality planning, quality assurance, quality control and continuous quality improvement to ensure that City of Redding quality of standards are satisfied for on- going operations, and to ensure the customer experience meets desired standards.

Supplier will provide a non- dedicated quality assurance resource who will work with the City of Redding on the quality assurance program and manage changes to the process.

Supplier will schedule call calibration sessions with City of Redding on an agreed upon schedule, at a minimum of two times per month. During these calibration sessions individual CSR calls will be reviewed and scored by each party.

Supplier will utilize mutually agreed upon established Quality Assurance scoring form that utilizes standard Supplier quality monitoring practices and processes. Foran can be modified in future by mutual agreement between Supplier and City of Redding. ( Attachment 1: QSDD program.) Supplier will independently review and score a minimum of two calls per CSR, per month. These calls will be separate from any calls reviewed during the calibration sessions. The respective scores from these calls will be reported during the monthly Operations call.

Supplier shall record 100% of calls in a PCI compliant manner and such records shall be retained for five ( 5) years.

Supplier shall provide the ability for two City of Redding staff to remotely access the call recordings.

Change Management Process: Any material changes to the scope or teens of this SOW shall be agreed to in writing by the parties. If either party believes a proposed or requested changes rises to the level of requiring a written change order as contemplated herein, that party shall make the request for adherence to this section. At that time, the parties shall negotiate in good faith to complete the change order.

IVR System: Supplier will provide a PCI compliant IVR system to handle specified customer inquiries, including the ability for customers to make payments that will be reflected real- time within the City of Redding CRM systems.

Other Supplier Requirements:

Provide language interpreter services for customer calls received from non- English speaking customers.
14 Packet Pg. 56
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Make available a non- dedicated project leader to act as a liaison to City of Redding during setup of operations.

Develop a staffing plan to ensure that sufficient resources are available for normal business operations.

Establish a call escalation process for complex or unknown issues received.

Initiate outbound follow- up calls to customers as needed.

Capture and track all customer contacts in the City of Redding supplied CRM Identify controllable and uncontrollable causes when performance targets are not met and take actions to address controllable causes.

Assist in writing and updating customer care scripts.

Establish on- going performance review meetings, including but not limited to monthly Operations Review meetings and Quarterly Business Review meetings.

Provide sufficient management staff to successfully execute the provisions of this SOW.

Other City of Redding Requirements:

Approve customer care scripts
Provide all initial training materials
15 Packet Pg. 57
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Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Attachment 1: QSDD Program
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The Quality Standards Definition Document ( QSDD) aims to define all QA Contact Center parameters whenever QA Specialists/ Supervisors/ Managers monitor a call made by our CSR.

Our City of Redding QA Call Monitoring form consists of 13 attributes which has corresponding weight and values. The total possible points earned by a CSR on a single evaluation is 100 points. The goal for each interaction is to be at 85% or greater.

All monitoring results with a score of 84% and below will require coaching by the Supervisor within 3 business days.

All monitoring results with a score of 74% and below will require immediate coaching by the Supervisor within 24hrs. The Quality Team will provide this notification to the Supervisor.

Quality monitor disputes must be submitted to the Operations Manager within 72 business hours of the evaluation taking place. Please refer to Quality Dispute Process - City or Redding for details.

Quality monitors will be evaluated no more than Business 3 days from the date of the interaction with the customer.

The Quality Plan outlines additional evaluation processes and expectations.

Ofaneuit CSR QSDD I City of Redding 16272019 7: 49 AM 1 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by law. 18 Packet Pg. 60
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) X40, r e tri QSDD - City of Redding v2. 2
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1. 1 Greeting:

Expectation:

CSRs are expected to provide the proper opening on every call they take. This sets the tone of the call and leads to an excellent customer experience.

Is prepared and ready to take the call.

Answers the call within 3 seconds( as soon as the call is presented), CSR provides their first name, identifies the company' s name ( City of Redding) and express intent to help.

The greeting is professional, friendly and not rushed. CSR should sound alert, ready for the customer, upbeat, clear, and say greeting at an understandable rate.

Opening CSR must be prepared to answer/ greet the customer and not working on aprevious customer account.

When: During the opening of the call.

Suggested verbiage: ^ Thank you for calling the City of Redding, his is How may 1 help you today?
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When all applicable expectations are met.

QQto log Does Not` Maeri _
When one or more applicable expectations are not met.
8faneuil CS,R QSDD I Cityof Redding 16/ 1 7/ 2.019 749 AM 2 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiinng cihformation and Violatmgthese provisions i.s puriistiable by 1a*.

Packet Pg. 61
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) 001
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1. 2 Verification:

Expectation:

CSRs are required to make sure that we are disclosing account information to appropriate member.

CSRs mustverify the customer' s account information when the customer has a question or need pertaining to an order or information on their account.

Authenticating an accountrequires the account holder name, whothey are speaking with( must be account holder or authorized third party), last 4 digits of the sod al security number of the account holder or third- party caller.

Mailing Address and account phone number can then be proactively verified. o
If phone number they are calling in from matches the phone number on Cisco Finesse, it does not need verified.
o For repeat callers( within 34 days), do not need to verify mailing address and/ or phone number. Suggested script: ' I see that you called recently, are your mailing address and phone number still the same?" Commercial Accounts may verify Taos ID instead of social security number. ddhen a customer has general questions not pertaining to an account or an order, the CSR does not need to authentic the caller.

When: Before any information is provided regarding an account.

Opening
Suggested verbiage:

To furt7 er assrstyou, may 1 please have your first aid lastname? Thank you Mrlurs. Could you verify the marllnq address on the account?', last four ofSS# and Phone#
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When all applicable expectations are met.

When the customer has general questions not pertaining to an account or order( operating hours, driving directions, etc.

QA to, l o:g Partialiy. MM® eta
When accountholder name and SSN are verified but not mailing address and/ or phone number, when applicable.
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When accountholder name and SSN were notverified prior to disclosing account information.

When CSR discloses information to an unauthorized third party and/ or disclosed information to a wrong party, wherein authentication took place, but caller did not match customer' s account information.

Ofaneuil CSR QSDD i Cityof Redding 1607/ 2019 7 49 AM 3 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this inforira ion and violating these provisions. is"puni' able by lam.

Packet Pg. 62
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1. 3 Willingness to assist:

Expectation:

CSRs must demonstrate a willingness to assist the customer to instill confidence their issue will be resolved.

CSR acknowledges concern by restating the reason for the customer' s call and provides assurance utilizing affirmation statement. ' I will be happy to assistyou with( insertreason,.".

Provide confident statement of willingness to help.

The CSR should repeat back what they understand to provide clarity as needed throughout the interaction
Opening When: Atthe beginning of the interaction and throughoutthe interaction as needed.

Suggestad verbiage:
1 will be happy to assist) 1ou with( customer' s reguesVJ 1 can take care of that for you today. °
1 can take a look at thatfor you."
log Fu a IiI.

When all applicable expectations are met.

When CSR does not provide assurance and willingness to assistthe customer
Does
19faneuit CSR QSDD i. Cityof Redding 16/
1217/

2. 019 749 AM 4
This document contains confidential and proprietary inormation for Faneuil employees only.

Anyone receiirihg this information and viblatmgthese prodisions is punishable try law Packet Pg. 63
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) aeo
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2. 1 Effective Pmbing:

Expectation:

CSRs are expected to utilize effective questioning techniques to uncover the root cause for the customer' s reason for calling.

Ask probing questions to clarify and ensure understanding the customer' s needs.

Probing questions must relate to the statement provided by the customer and demonstrate the CSR was listening.

Talk through the situation to bring out any additional needs of the customer.

Effective use of open ended/ closed ended questions to determine reason for the call and clarify all information as needed.

Appropriately ask additional questions to fully understand the situation.

The CSR should not ask questions to the customer that they are able to locate within the system or tools. Verification or confirmation would be the exception i. e.- to confirm that are looking at the correct account).

When: Near the beginning of the interaction and throughout the interaction with the One Call customer as needed.

Suggested verbiage:

Resolution 0 " To understand ycurrequest a better, fd like to ask you a few questions." s it alrightif I ask you a few questions to understand your requestbetter?" j QAto, log' Fully.M
When all applicable expectations are met.
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When there were opportunities for the interaction to be more efficient with effective probing.

When the CSR used effective questioning techniques during portions of the call, but not throughout as needed.

When CSR does not effectively ask questions.

When CSR fails to understand the customer' s concern.

When GSR is unable to determine the root cause for the call and/ or missed opportunities to discover needed information from the customer.

Does
Ofaneuit CSR QSDD Ciiyof Redding) 607/ 2019 7 49 AM 5
This document contains confidential and proprietary information for Faneuil employees only.

Anyone recennng this iriformivn grid violatingtheseproutgions rs' punisYiable try laud:

Packet Pg. 64
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) 4Qo
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2.2 Properly researched account! Utilize tools and resources:

Expectaiticn:

CSRs must review all account/premise information completely.

Demonstrate proficiency with all resources in researching questions and adhering to compliance expectations.

CSR reviews the customer' s account and premise thoroughly to provide all pertinent information.

Utilize systems, training manual( s), job- aids, training tips, handouts,. Share Point, CoR Website, etc. to provide caller with accurate and complete information.

CSR identifies customers unspoken needs when appropriate.

CSR follows appropriate steps I call flow to assistthe customer When: Throughoutthe interaction as needed.

QA to Iogfully Meets` O ne Ce ii When all expectations are Complete and accurate information was relayed without needing to use Resolution resources.

QH`to log Partially;Meet'
When some but not all applicable resources were used, which led to customer' s concern not being addressed as thoroughly as possible.

When CSR is unable to identify customer' s unspoken needs.

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When resources were not effectively used which led to ineffective delivery of information.

When CSR does not demonstrate a level of comfortwith using resources.

QA to Io:g Secfion Fail7(-- Jts° in' 90-pornt7rip4- t .

When CSR fails to use all resources and result could lead to to customer harm andfor interfere with another department.

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This document uil employees only. contains confidential andInformation for Fane An one receim-n this' information and violator these rovlsiori' s Is punishable bylaw., Packet Pg. 65
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) 0-,,. n!
QSDD - City of Redding v2. 2
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2.3 Provide Complete and accurate information:

Expectation:

CSRs must provide the most updated information based on training materials, CoR guidelines and/ or updates communicated via email by our Contact Center leaders.

The CSR will:

Answer all customer questions completely and accurately.

When multiple questions were asked, verify that all were answered.

Provide accurate timeframes.

Check for customer' s understanding.

Provide next steps, when applicable.

Discuss all required disclosures.

Provides correct Solar information.

Energy Assistance:

Discuss appropriate energy assistance programs giving all details for application.

When appropriate, mention' local churches" and other non- profit assistance organizations by name. Do not mention specific churches.

Payments& PeymentArrangements:

Advise of balance due dates, and attemptto collector make arrangements for full account balance. One II Offer all available payment arrangement and hold options to protectthe account.

Resolution Offer PDD and/ or budget billing to assist customer.

Offer late fee waiver when applicable.

Advise customer of EFT, VSSP, and other options as appropriate to make payment based on customer' s comments or circumstances.

Connect All/ Reconnectl Transfer t Disconnect A I Service:

Advise of other related situations such as balance, due date of charges, and deposit amounts.

Advise of all services available at premise for connect/ transfer.

When: Throughout the interaction.
i
i
i I
Ofaneuil CSR QSDD I Cityof Redding 16272019 7: 49 AM 7
This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable bylaw.

Packet Pg. 66
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) o.
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2.3 Provide Complete and accurate information: continued QAto log FullMeets y
When all applicable expectations are met.

QAto log Pat ally Meets
When non- critical information was not given, was incorrect or incomplete.

Examples:
o Late Charge waiver was not offered, when applicable.
o Energy Assistance programs were not discussed in detail. o Did not offer to take a payment.
o Did not give new customer account number.
o Hours of disconnect! reconnect/ connect were not discussed. o Detailed explanation of charges billed was not provided. o Remaining balance due was not given after processing a payment. o Did not break down balance into past due and current. o Did not review premise notes with no impact.
o Did not advise of all services provided to returning
One Ca I I
custom erlpremise.

OA log Does Not Meet: ,.

Resoluti®n ---_ When critical information was not given, was incorrect or incomplete, but would not result in customer harm andlor interfere with another department.

Examples:
o All deposit waiver options were not discussed.
o Energy Assistance Programs were not offered.
o Did not review premise notes with impact.
o Information was delivered in a manner that confused the customer or compounded the issue.
o Did not advise of services provided to new customer/ new premise. o Deposit amount incorrect.

Q-A log Sec' d® n Fail-—Te—stsin, 40=poiniimpacif.. -
i - T
When critical information was not given, was incorrect or incomplete and could or did result in customer harm and/ or interfere with another department.

Examples:
o AmortizatonlHold information.
o Options thatwere given to a customer were not available.

Fully Masts I Pardally Masts I Does Not Most Weight- 12 points 0 taneuit CSR QSDD I City of Redding 6272019 7: 49 AM 8 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by lave.

Packet Pg. 67
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2.4 Update account I Proper system utilization:

Expectation:

CSRs must update account information completely and accurately every time the customer has a service request or provides new information for their account such as contact information, service address information, and payment information.

CSR will:

Complete all actions in the system stated to the customer, Enter information correctly/ accurately in all applications and tools.

Completes all necessary actions for Amortizations, Budget Billing, Account Holds, EFT, Auto Pay, and Energy Assistance.

Connect A / Reconnect! Transflsr I Disconnect Al Service:

When appropriate, use an account previously associated with the premise ( land lord accounts).

Create the using appropriate order type.

Complete Equifax on all applicable persons.

Schedule the order correctly.

Updated appropriate account information ( mailing address, phone number, etc.) Add or remove budget billing, auto pay, pdd, etc when applicable.

Creates all connect orders from the premise view.

When: Throughoutthe interaction as needed.

One Call
Resolution
i
Otaneuil. CSR QSDD i Cityof Redding 6272019 T49 AM 9
This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violating these provisions is punishable by hoot.

Packet Pg. 68
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2.4 Update account/ Proper system utilization: continued QAto log Fully Raais:

When all applicable expectations are met.

CA to log Partially
When non- critical, low impact, expectations were not met.

Examples:
o Customer information added/ updated inaccurately( misspelling, digit incorrect, etc.)
o New account created rather than use previously associated account.
o Late Charge not waived.
o Failed to update PDD on transfer order.
o Did not create connect order from premise view.

QAto log povs Not Maet,_
E
When critical information was not given, was incorrect or incomplete, but would not result in customer harm andlor interfere with another department.

Examples:
o Service order created incorrectly with low impact.
o PDD not set or not set correctly.
o Third Party not added correctly
o Customer information not addedlchanged when requested L _ 0A.to log Section Fail 1rasul?s in 40paintimpact).-.

When critical information was not given, was incorrect or incomplete and could or did result in customer harm andlor interfere with another department.

Examples:
o Did not add amortizatonJhold correctly.
o Service order created incorrectly with high impact.

QA to log NA
When all expectations were not applicable during the interaction.

MesaSPartWly Meets Does
O taneuit CSR QSDD I City of Redding 16/ 27/ 2019 7: 49 AM 10 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violating these provisions is punishable bylaw.

Packet Pg. 69
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) OEISolidb
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3. 1 Professionalism
Expectation:

CSRs are expected to remain courteous and professional throughoutthe call providing a positive customer service experience.

Voice tone that is upbeat, friendly, sincere and with inflection.

Use of a comfortable cadence thatis notrushed. Adjust rate of speech based on customer' s need or request.

Politeness and use of" please" and" thank you' when appropriate throughout the interaction.

Use of complete sentences when asking the customer for information.

Personalize by using the customer' s name throughoutthe interaction.

Present information clearly, using language that the caller can easily understand.

Refrain from using acronyms/ industry jargon.

Being an advocate for the customer.

Sounding confident.

The CSR is expected to provide empathetic statement( s) to show understanding of the customer' s situation and convey sincerity.

CSR apologizes to the customer for situations we have not created.

CSR acknowledges the customer when helshe shares a difficult or positive circumstance and provides appropriate statements of empathy.

Avoids blame using" they" instead of" we".

CSR speaks clearly and expresses confidence when giving information and/ or answering questions.

CSR avoids phrases that demonstrate uncertainty such as " I don' t know", Customer maybe", " I' m not sure", and repeated use of" um".

Experience When: Throughoutthe interaction,
i
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0 faneuil CSR QSDD I City of Redding 16/ 27/ 2019 T49 AM 11 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by law.

Packet Pg. 70
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) a000 Elolid
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3. 1 Professionalism, continued
QAto log Fully Mems:

When all applicable expectations are met and exhibited throughout the interaction.

CSR Skillfully recovers when a customer displays dissatisfaction.

Overall call flow results in a customer compliment and or excellent experience.

When CSR uses acknowledgment or empathy statement(s) that is descriptive and detailed demonstrating that they were listening throughout the interaction.

When applicable expectations were achieved throughout most of the interaction but not all.

When CSR is professional, but tone of voice is not upbeat, friendly, or has minimal inflection
When complete sentences were not used, and the CSR does not Customer sound/ display confidence.

When acknowledgment or empathy statement are not descriptive and Experience personalized to the customer' s situation.

QAtn log Does NotM9wt
CSR' s has improper tone of voice, rudeness, lack of confidance, or not displaying a willingness to help.

When the CSR does not display accountability on behalf of the company CSR said or did something that led to the direct result of the customer becoming angry or upset.

QA to l og Auto Fail:

When the CSR uses any profanity during the interaction with or directed at the customer.

If the CSR intentionally disconnects or transfers the customer as a method of call avoidance.

When the CSR is being argumentative with the customer.

When the CSR raises their voice to a level thatmay be perceived as yelling or
M
talking down to the customer.

Meets I PardWly Does
S taneuit CSR QSDD l City of Redding 16/ 27/ 2019 7: 49 AM 12 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violating these provisions is punishable bylaw.

Packet Pg. 71
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) A
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3.2 Call Control:

Expectation:

CSR maintains control of the call by minimizing non- business- related conversations and redirecting the customer as needed.

CSR does not add unnecessary information to the conversation with the customer which may overwhelm or confuse them.

CSR stays on topic and avoids discussing things that we cannot do. Examples of this are personal circumstances & opinions.

Maintain control of the call.

Frm but polite while keeping call on track, if necessary.

Avoid long pauses or silences. No more than 30 seconds of unexplained pauses or silence.

Refrain from talking over or interrupting the customer.

If an interruption is needed, apologize then regain control of call.

The CSR should ensure the issue is beyond their scope before transferring to another person or group.

Escalations:

The CSR should make at least one attemptto deescalate the call by identifying the reason for the call and to see if they can resolve the issue before transferring customer to the next level.

If customer refuses assistance from CSR and insists to speaking to the next level, Customer the CSR must ask customer to be placed on hold and advise that call will be transferred or inform the customer that the next level will return their call.

Experience If the customer is not requesting to escalate, the CSR should not ask the customer if they would like to speak to my next level or escalate further.

When: Throughout the interaction.

QAo t
Iog Fully Mama:

When all applicable expectations are met throughout the interaction.

When CSR` s interaction results in de- escalation with positive customer experience.

QAto IogPerdelly Meets:

CSR unnecessarily provides duplicate information to customer.

CSR confuses customer with too much information.

CSR asks for information already provided.

CSR meets most of the expectations but not all.

When customer leadsicontrols the interaction.

When CSR allows or encourages the interaction to" jump" from one topic to another.
7-- QA to l og Does N at' M set
When all applicable expectations are not met.

When CSR refused to transfer the call to a Supervisor as per customers request.

When the CSR is the result of the escalation. t f
i
Fully 61 sets I Par! all Me9ts1DoesNatM99US
Ofaneuit CSR QSDD I City of Redding 1627/ 1019 T49 AM 13 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violating these provisions is punishable by lay.

Packet Pg. 72
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) p Solid
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3.3 Proper hold 1 mute! transfer procedures:

Expectation:

There will be times when CSRs will have to place our customers on hold to research an account or seek assistance from our leaders. There are times we will need to transfer the customer to another group. CSRs are expected to follow proper etiquette for hold, mute, and transfer.

Hold/ Mute:

CSR asks the customer' s permission to be placed on hold.

CSR mustwait for approval from customer before placing the customer on hold.

CSR mustthank the customer when coming back from every hold.

The CSR is expected to update the customer from hold every 2 minutes.

CSR should place customer on hold only as needed and must provide a reason of the hold to the customer.

Set proper hold expectation with the customer. When" hold" is stated, it is expected for the customer to be placed on hold and not utilize mute. When staying on the line with the customer, do not say ' hold' and the CSR is expected to let them know they will be on the line with them, Mute is to be utilized only when the CSR needs to cough, sneeze, clear throat, etc....

Mute is not to be utilized in lieu of placing the customer on hold when the CSR states they will be placing you on hold.

Cust®mer
Suggested Verbiage( Hold)
Do you mind if 1 place you on briefho/ d while 1 get that information foryou? Experience Thank you for wailing,( customer's name)."
Doyou mind if 1 place you on for a few minutes while 1 get thatinfcrmaTon for you2 Thank you for wailing, customer' s name). "
Transfer:

CSR must ask probing questions before transferring the call.

CSR must wait for approval from the customer before placing the customer on hold to transfer the customer.

Transfer only if appropriate and offer the direct dial number for the future use when applicable.

As part of section 4. 3( Proper Closing), the CSR will ask if there is anything else that we can do to help and thank the customer for calling City of Redding.

Transferring to the wrong group or departmentwill count under section 2. 3 Provide complete and accurate information.

Warm or cold transfer to DepartmentlGrouplEmployee following appropriate guidelines
Suggested Verbiage( Transfer):
1 would be happy to transferyou to aur( name of department), who can best assistyou with your concern."
i
i
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9 faneuil CSR QSDD I City of Redding 1627/ 2019 7: 49 AM 14 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by law.

Packet Pg. 73
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Solid
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3.3 Proper hold 1 mute t transfer procedures, conrYnued When: Throughoutthe interaction. Never atthe very beginning of the interaction.

L OA to Iog Fully Meft,
When all expectations are met.

QA to Iog Partially Meets: j
When a majority or most of the expectations are met, but not all.

Customer CA to I o g Does Not Wlset W
Experience 0 When all or multiple expectations for hold, mute, and transfers are not met When the CSR does not successfully transfer the customer.

When CSR puts the customer on mute in place of hold and does not explain that to customer.

When CSR places the customer on hold unnecessarily.

When CSR places the customer on hold atthe very beginning ofthe interaction.

L QAto llog Nr4
When hold is not utilized or Transfer not needed during the interaction.

Does Not Meets/ NA
Ofaneuil CSR QSDD I City of Redding 1627/ 2019 TO AM 15 Mis document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violating these provisions is punishable by lay.

Packet Pg. 74
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Elsord
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4. 1 Documentation:

Expeaation:

Completely documenting actions and items discussed with the customer are important tools to log communication. Notations will be logged for every interaction regarding a customer' s account.

Notes must be complete and accurate containing all actions performed and topics discussed.

The CSR is expected to use correcttasks and comment format in the appropriate areas.

Task type chosen should best describe the reason for the interaction.

Multiple tasks are not required. Include all notes regarding the interaction in a single task. The exception would be when multiple letterslmessages to back office departments are required for the interaction.

Complete and accurate documentation also includes communication to other departments, emaiIs, etc. These documents must contain proper grammar, spelling of customer' s info and accurate customer information. Avoid entering unknown acronyms and texting lingollanguage( i. e. ttyl, Im, lol, u, b/ c, bc, b4, etc.) Every interaction with the customer requires a notation( including hang- ups, Closing escalations, and call backs).

For Emergency Order and/ or Escalations, note actions taken in response to the situation,
CSR is expected to note required technician actions such as M/ R Messages. n: Throughoutthe interaction. Every interaction.

QA 010og Fully Maim:

When all applicable items listed in the expectation section are appropriately met.

L : QA to I o g Do®s Not Mean:

When notes are missing important details of actions performed or information provided. Missing information/ details that would be helpful if the customer calls back.

When notations are incomplete and or inaccurate.

When notes are not clear, concise, or have misspellings& grammatical errors, and all other notation expectations are met.

When key information is included in the notes, but minor( not call impacting) details are left out.

Does Not M set
0 faneuil CSR QSDD I City of Redding 16/ 27/ 2 01 9 7: 49 AM 16 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by lana.

Packet Pg. 75
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) AooaE
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4.2 Summary
Expectation:

CSR must provide a complete summary for all Service Orders scheduled and Amortizations set.

Service Orders- must provide:
o Type of order
o Schedule date
o Service address
o All applicable fees( deposits, installments, and other fees) o Sample Script "! have scheduleda disconnectorderforJuly 31"' fcrAhe address 123 Main Street. Your$ 200 deposit will be billed cutin 4 Installments over your first 4 bills. is every,47ing correct?"
Amortizations- must provide:
o Amount of each amortized payment
o Amortized statement
Closing CSR can also choose to provide a short recap of information provided during call.

Sample script Mr. Smith,! have providedyou wizhycurbalance, due daz, and energy assistance apzicns."
When: Summaries are typically provided near the end of the calla However, when an action taken was summarized earlier in the call, the summary does not need repeated near the end of the call.
j- QAto log Fully Meets:

When all expectations are met.

QA to l o g Does N of M eats;'.

When all expectations are not met.

QA to log NA
When the customer disconnects the interaction before a summary can be given.

When the customer' s tone/word choicelpace indicates thatthey are wanting the interaction to end prior to summary beinq qiven.

Does Not Meets I NA
Ofaneuil CSR QSDD I Cityof Redding l 6272019 7: 49 AM 17 This document contains confidential and proprietary information for Faneuil employees only.

Anyone receiving this information and violatingthese provisions is punishable by law.

Packet Pg. 76
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) aeo
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4.3 Proper Closing:

Expectetiion:

CSR is required to ask the customer if there is anything else that we can do to assist them before providing the closing statement and after summarizing actions taken.
o CSR checks for customer' s understanding.
o CSR confirms they answered all of the customer' s questions, verifying if multiple questions were asked, all were answered.
o CSR can, but is not required to, brand using City of Redding Utrlives'. o Proper closing should be clear and not sound rushed.
o CSR thanks the customer for calling, displays appreciation ' thank you". o When asking the customer" anything else", if the customer has an additional request that requires an in- depth response or action, the CSR should ask if the customer needs anything else again before ending the call. o
It is not required to ask anything else a 2nd time if the customer' s request can be provided in a quick response.

When: At the end of the interaction. After providing summary.

Suggested verbiage:

Is; dere anything else l can assistyou with?"
Is there anything else I can do foryou?"
Closing Do you have any additional questions?"
Did 1 hande all ofyourrequesls today?"
We appreciate you being a part of City of Redding Utilities. Have a great day." Thankyou for calling, enjoy your day."
Ji was a pleasure speaking with you today. Thankyou for choosing City of Redding UNI es. "
When applicable for difficult interactionslsituatons, the agent can close with Thank you for calling.

QA to logFully
When all expectations are met.

When the customer disconnects the interaction before all of the proper closing can be asked or stated.

QA to I o g Does N of M sets:

When CSR does not ask if there is' anything else' or confirm all needs are met at the end of the interaction.

When CSR does not ask anything else before transferring the customer.

QAto- log NAWhen the customer disconnects the interaction before a closing can be given. i
When the customer' s tone/ word choicelpace indicates that they are wanting I
the interaction to end prior to a full closing being given.

Grading Scale: Fulty Moats I Does Not Maeft/ NA
0 faneuil CSR QSDD I City of Redding 16272619 T49 AM 18 This document contains confidential and proprietaryinformation for Faneuil employees only Anyone receMng this information and violatin gthese provisions is punishable by lave.

Packet Pg. 77
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429) Exhibit B

TERM SHEET
The purpose of this term sheet is to set forth the material pricing terms and conditions under which Faneuil, Inc. (" Consultant") and the City of Redding(" City") will execute a contract for services being provided by Consultant to the City. The parties agree to the following:

1. The Parties agree that the terms of the contract between Consultant and the City will be for a period of 7 years.

2. ' Consultant shall submit monthly invoices to City for work completed.

3. Pricing during the contract term shall be as follows:

The Billed Rate Per Hour rate( s) as outlined in the table below, are firm for years one( 1) and two ( 2), and will be subject to inflationary increases tied to the Consumer Price Index( CPI) for the remaining contract years three( 3) through seven( 7), and any contract extensions thereafter. The increase shall utilize the percentage increase in the Consumer Price Index for All Urban Consumers published by the Bureau of Labor Statistics in the preceding twelve- month period. The applicable increase shall be calculated on the latest available figure for the percentage increase in the Index at the beginning of the last month of the previous twelve months immediately prior to the applicable anniversary. Notwithstanding the foregoing, the annual Indexation applied to the Fees shall not exceed 6% in any given year.

Consultant based its proposed pricing on an all- inclusive hourly productive billed rate for each customer service representative. This fully burdened rate shall include all operational overhead costs for a fully functioning call center to include: compensation, management and supervisory staff, support staff, facilities, utilities, computers, software, equipment, telecommunications and networking, long- distance charges, training and quality support, reporting, ancillary services, taxes, licensing and other fees. A Productive Hour is defined as time that an agent is logged in and available to take calls.

All inclusive pricing based on Productive Hour:

Yearl
Billed Rate Estimated Annual Total Billable Cost
Labor Category Per Hour Productive Hours Not to Exceed
Contact Center CSR 52. 67 16, 430 865, 368. 10
Year
Billed Rate Estimated Annual Total Billable Cost
Per Hour Productive Hours Not to Exceed
Contact Center CSR 54. 26 16, 430 891, 491. 80
Year9*
Billed' Rate Estimated Annual Total Estimated
Per Hour Productive Hours Billable Cost
ContactCenter, CSR - 55. 34 16, 430 909, 236. 20
Year4*
Billed Rate, Estimated Annual, .: Total Estimated
4 Per":Hour:' Productive Hours'. Billable cost '
i
ContactCenterCSR dt $ 56. 42 16, 430, 926, 980. 60
1 a r BUled" Rate EstimatedAnnual W. TAaLEstimated
Producti e.Hours B illable' Cosi`
Contact`_CenterCSR 57. 52 16, 430; 945, 053. 60
Year 3, 4 and 5 Billed Rate Per Hour, and any contracted years thereafter, will be adjusted by mutual agreement based on CPI.
36 Packet Pg. 78
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429)

4. The following assumptions were made in determining the pricing submission:

Consultant will continue to provide a Call Center in Scottsbluff, Nebraska where our core group of" Dedicated Assigned CSR' s" and key management staff will be located.

Consultant' s proposed price solution reflects firm pricing for the first two( 2) years of the contract. The Billed Rate Per Hour for the remaining five( 5) years of the contract term, and any subsequent contract renewal terms, will be subject to mutually agreeable price changes based on the CPI as defined above, negotiated changes in pricing structure, or re- pricing depending on the magnitude of any SOW changes for the renewal periods.

In accordance with the RFP and Pricing requirements, Consultant' s staffing projections include operational and functional staff to support varying levels of forecasted volumes.

Billable rates include labor for all staff positions, taxes and benefits, facility cost, communication cost, operational travel, training and procurement cost.

The billable productive hour rate( s) as outlined in the table above, will be subject to inflation increases tied to the Consumer Price Index( CPI) as described above, for contract years three( 3) thru seven ( 7).

5. The Parties agree other substantive business terms such as service levels, escalation procedures, etc. as specified in the Statement of Work( Exhibit A).

6. Material contractual terms shall be consistent with the master contract exchanged between the parties.
37 Packet Pg. 79
Attachment: C-8429 Agreement 2020 - Faneuil, Inc (4.5(b)--Assignment and Assumption Agreement to C-8429)

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize and approve the following actions relative to Consulting and Professional Services Contract (C-10383) for the Redding Organics Diversion to Energy Operations Project:
(1) Approve the First Amendment to the Consulting and Professional Services Contract (C10383) with Water Works Engineers, LLC in the amount of $194,432 for a total not to exceed fee of $1,393,712;
(2) Authorize the Mayor, or designee, to execute the Amendment; and (3) Authorize the City Manager, or designee, to approve additional contract amendments in an amount not to exceed $100,000 in total.

Fiscal Impact
The Redding Organics Diversion to Energy Operations Project (Project) is estimated to cost approximately $12.6 million. The project is being funded by a $10 million CalRecycle CoDigestion Grant and the remaining $2.6 million is from the City of Redding Wastewater Utility fund. The total project cost includes a consultant contract with Water Works Engineers, LLC (Water Works) to provide design services through construction. This amendment will increase Water Works’ consultant contract by $194,432. There are adequate budgeted funds to cover the contract amendment with Water Works.

See table below for a summary of amended costs to Water Works consultant contract (table only includes amendments that adjusted the contract amount).

Original
Contract
Amount
1st Amendment
Adjustment
Revised
Total
$1,199,280 $194,432 $1,393,712
MEETING DATE: March 4, 2025
ITEM NO. 4.11(a)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.11(a)--Approve the First Amendment to Consulting and Professional Services Contract (C-10383) for the Redding Organics Diversion to Energy Operations Project Michael Webb, Public Works
Director
Packet Pg. 80
Report to Redding City Council February 26, 2025
Re: 4.11(a)--Approve the First Amendment to Contract (C-10383) Page 2 Alternative Action
The City Council (Council) may choose not to authorize the amendment and provide staff with an alternate direction. Without the proposed amendment, Water Works will not be able to complete the design of the project and the CalRecycle grant funding may be jeopardized.

Background Analysis
In February 2024, Council authorized the acceptance of a $10 million CalRecycle grant for the design and construction of a food waste receiving and biogas production facility at the Clear Creek Wastewater Treatment Plant. After several months of discussions and meetings with PG&E it became apparent that a portion of the original scope including a biogas pipeline injection station was no longer a practical facility.

In December 2024, Council authorized staff to request a change of scope with CalRecycle to construct an alternative to the initially proposed project, still achieving the same scope of providing renewable energy by harnessing the biogas from the anaerobic digestion process and producing electricity, which could be connected directly into the Redding Electric Utility grid without involving outside agencies or contracts.

For the City to continue down the path of this alternate scope with our design consultant, Water Works, the contract must be amended to incorporate the additional research and design components. The amendment has been approved as to form by the City Attorney.

Environmental Review
This action is not a project as defined by the California Environmental Quality Act (CEQA), and no action is required at this time. As the grant funded project moves forward the technical environmental studies will be conducted to support a CEQA compliance document.

Council Priority/City Manager Goals
This is a routine operational item.

Attachments
C-10383 Amendment 1
Contract C-10383
Previous Staff Report 12/3/2024
Previous Staff Report - 02/06/2024
Packet Pg. 81
First Amendment to Contract (10383)

FIRST AMENDMENT TO THE

CONSULTING AND PROFESSIONAL SERVICES CONTRACT
BETWEEN THE CITY OF REDDING AND WATER WORKS ENGINEERS, LLC (C-10383) This First Amendment (“First Amendment”) is made and entered into by and between the City of Redding, a municipal corporation, (“City”) and Water Works Engineers, LLC (“Consultant”) (collectively the “Parties” and individually a “Party”).

RECITALS
WHEREAS, the Parties have previously entered into Consulting and Professional Service Contract on May 16, 2024, for the purpose of Redding Organics Diversion to Energy Project (RODEO) (C-10383) (referred herein as the “Contract”); and
WHEREAS, the Parties desire to amend the Contract to (1) add tasks to the Scope of Work and (2) increase the contract amount.

NOW, THEREFORE, the Parties for good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, hereby agree as follows:

I. Section 1 of the Contract is hereby amended and replaced in its entirety to read as follows:

Section 1. Subject to the terms and conditions set forth in this Contract, Consultant shall provide to City the services described in Exhibit A, and Exhibit A-1, attached and incorporated herein. Consultant shall provide the services at the time, place and in the manner specified in Exhibit A, and Exhibit A-1.

II. Subsection A of Section 2 of the Contract is hereby amended and replaced in its entirety to read as follows:

Subsection 2(A). City shall pay Consultant for services rendered pursuant to this Contract, at the times and in the manner set forth in Exhibit B, and Exhibit B-1, attached and incorporated herein, in a total amount not to exceed One Million Three Hundred NinetyThree Thousand Seven Hundred Twelve Dollars ($1,393,712). This sum includes all outof-pocket travel, lodging and incidental expenses incurred by Consultant that are reasonably associated with the provision of services under this Contract. The payments specified herein shall be the only payments to be made to Consultant for services rendered pursuant to this Contract.

All other subsections of Section 2 of the Contract shall remain unchanged and in full force and effect.

III. Exhibits A-1 and B-1, attached to this First Amendment are hereby incorporated by this reference and made part of the Contract.

IV. The foregoing Recitals referenced therein are hereby incorporated by this reference.

V. Except as expressly set forth herein, all other terms and conditions of the Contract shall remain in full force and effect.

Packet Pg. 82
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 83
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Exhibit A-1 – Scope of Services
Water Works Engineers
City of Redding, CA
Redding Organics Diversion to Energy Project
Change Order Request 1-8-25
-1-
EXHIBIT A-1
Water Works Engineers, LLC (ENGINEER)
Scope of Additional Services for
Redding Organics Diversion to Energy Project (RODEO)
Change in Scope from PG&E Gas Injection to Cogeneration

BASIS FOR AMENDMENT
Water Works Engineers is currently under contract with the City of Redding for design services related to implementation of the RODEO project at the Clear Creek Wastewater Treatment Plant (CCWWTP). This project generally includes the following components:

1. Receiving system for pre-treated source separated organic (SSO) food waste delivered to CCWWTP from the City’s Transfer Station which is operated by the Solid Waste Department

2. Storage tank system for liquid food waste (at approximately 10% solids) and feed pumps for metering liquid food waste into the existing anaerobic digester system

3. Various anaerobic digester improvements to support additional biogas generated from food waste digestion

4. System for treatment and beneficial use of biogas generated from anaerobic digestion This project is funded under a CalRecycle grant, and the work was originally scoped by the City to include digester gas treatment to PG&E renewable natural gas standards and injection into a nearby PG&E high pressure gas pipeline.

An approach that the City is taking on the RODEO project in order to expediate the overall project timeline is to identify complex, specialized, long-lead time equipment and pre-select and pre-purchase this equipment to allow for final design specifically around the selected equipment and for equipment manufacturing to occur at the same that design is being completed. This is to ensure that high quality, reliable equipment is obtained for the project and that the final design is very specific to this complex specialized equipment to ensure a smooth construction process.

Water Works Engineers completed an extensive amount of research and communication with potential equipment suppliers, and developed a Request for Proposals (RFP) including technical specifications for natural gas treatment (including siloxane removal, H2S removal, and carbon dioxide removal) and compression equipment that was needed to convert the biogas generated in the anaerobic digesters to PG&E renewable natural gas (RNG) standards. Water Works also spent time researching PG&E standards and coordinating site layouts for the system including the PG&E injection system. A draft of the RFP was initially completed on 8/20/2024 in line with Water Work’s scope of work and schedule, and the finalized RFP was delivered to the City on 9/20/2024 in order to be put out for public bid. In parallel with the Water Works’ work on the project, the City was responsible for negotiating an interconnection agreement with PG&E for sale of the RNG to PG&E upon startup of the project. The City was having ongoing challenges negotiating the agreement’s legal terms, and on 12/4/2024 notified Water Works that a staff report was delivered to City Council requesting a change in scope for the project from PG&E RNG development to cogeneration due to the legal impasse.

Packet Pg. 84
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Exhibit A-1 – Scope of Services
Water Works Engineers
City of Redding, CA
Redding Organics Diversion to Energy Project
Change Order Request 1-8-25
-2-
This change in project scope will affect the scope, schedule, and fee from the original scope of work proposed by Water Works Engineers in the following ways:
1) Water Works Engineers conducted research and vendor communications for the originally scoped biogas-RNG treatment equipment. Water Works Engineers staff will need to spend a similar amount of time getting up to speed on current cogeneration equipment operations, technologies, and requirements for integration into the CCWWTP process and the RODEO project. 2) A new RFP will need to be developed for cogeneration equipment to replace the RFP that was fully developed for the biogas-RNG treatment equipment.
3) The Water Works team will need to be involved with coordination between the cogeneration equipment and Redding Electric Utility to develop a renewable energy intertie.

Additionally, through completion of the pre-design report for the originally scoped RODEO project, the City notified Water Works of existing digester rehabilitation that is requested due to the age and operation of the digesters that was not contemplated or described within the initial RFP for engineering design services for the project. Water Works expected upgrades to the digester gas system would be required such as potential upsizing of gas piping and gas storage. However, additional upgrades the City is requesting to be included in the design such as updating of the Digester 1 and 2 mixing systems to match newer Digester 3 was not anticipated by Water Works.

SUBTASK 1 - PROJECT MANAGEMENT AND SCHEDULING
Additional project management and scheduling is needed to support the additional engineering services for RFP development and design incorporation of cogeneration equipment as well as additional digester upgrades.

SUBTASK 2 - DATA COLLECTION AND EVALUATION OF EXISTING FACILITY Additional effort on this subtask will be necessary to evaluate the CCWWTP and REU electrical infrastructure in the anticipated cogen intertie location, and to conduct initial coordination and sharing of information with REU to begin the process of developing the intertie and energy offtake arrangement.

SUBTASK 3 – REVISE PRELIMINARY DESIGN
The Water Works Team will conduct the initial research, engineering, and vendor communication necessary to update the current preliminary design report, which was delivered to the City on 11/26/2024 in line with Water Works’ original scope of work, and included the PG&E RNG gas treatment system. Items for consideration in the updated preliminary design report will include:

1. Initial background research on cogeneration technology

2. Identification of at least 3 vendors who can supply cogeneration equipment and communication with these vendors to obtain preliminary proposals, equipment specifications, and equipment sizing and operational requirements

3. Determination of appropriate equipment sizing and number of cogen units to cover the anticipated operating range

4. Determination of how heat generated by the cogen units will be handled, whether integration into the hot water loop for Digesters 1-3 would be advantageous versus simply exhausting the heat to atmosphere

5. Determination of supporting utility requirements and footprint requirements for incorporation on CCWTP site
Packet Pg. 85
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Exhibit A-1 – Scope of Services
Water Works Engineers
City of Redding, CA
Redding Organics Diversion to Energy Project
Change Order Request 1-8-25
-3-

6. Determination of gas treatment requirements and whether incorporation of gas treatment equipment into the RFP for pre-selection/pre-purchase of the cogen equipment is favorable and recommended (for a complete equipment package) versus bidding it separately as part of the base project construction

7. Preliminary design of the REU intertie, to identify if there are any constraints, as well as the scope of the electrical equipment that will be required and the anticipated cost to construct the intertie

8. Update of the pre-design report document and cost estimates SUBTASK 4 – ENVIRONMENTAL COMPLIANCE PERMITTING
Cogeneration units are internal combustion engines with an exhaust system that will require permitting through the local Air Quality Management District. The originally conceived PG&E gas treatment and injection system would not have combusted the gas and therefore there were no air quality or air permitting considerations with that equipment. Water Works will aggregate and provide to Stantec information regarding the identified cogeneration units from the preliminary engineering work and conduct initial communications and coordination to determine permitting requirements. Note that no additional fees for Stantec with respect to permitting are included in this change order scope and fee as it is not possible to quantify those until preliminary engineering is completed.

SUBTASK 5 – PREPARATION OF CONTRACT DOCUMENTS
The additional scope and fee associated with this task is for development and issuance of an RFP for the cogeneration equipment, as well as additional electrical engineering that will be required for the REU intertie.

The base civil and mechanical final design effort for cogen equipment is anticipated to be similar to what would have been required for the PG&E RNG treatment system.

Additional final design effort is also included for the Digester 1 and 2 mixing system and miscellaneous improvements that were not included in Water Works original scope and fee.

ASSUMPTIONS AND EXCLUSIONS
• No additional environmental compliance or permitting effort is included in this change order request, and will need to be further understood and quantified at a later time following completion of cogeneration equipment preliminary engineering.
• Water Works assumes that Redding Electric Utility will cooperate favorably with this project and will act as a partner to facilitate the intertie, helping to accelerate the project rather than creating roadblocks to the scope and schedule.
• Water Works is not able to anticipate and cannot be responsible for identifying all equipment on the project that may be long lead time. The cogeneration equipment is known to be 1 year+ lead time and therefore the pre-procurement RFP is being developed for this equipment. There may be other equipment that will have longer lead times that may also drive the ultimate project completion schedule that are unknown at this time or whose lead times may change during the course of the project, particularly electrical gear equipment that may be involved with the electrical intertie.

Packet Pg. 86
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Exhibit A-1 – Scope of Services
Water Works Engineers
City of Redding, CA
Redding Organics Diversion to Energy Project
Change Order Request 1-8-25
-4-

SCHEDULE
The revised project schedule to accommodate the additional work generated by this Change Order Request is provided below.

Task Name Start Finish
Cal Recycle Reporting Tasks Mon 1/2/23 Fri 3/31/28
Community Engagement Mon 1/2/23 Fri 3/31/28
Quarterly Cal Recycle Reports Mon 1/2/23 Fri 3/31/28
Start Foodwaste Diversion Mon 1/1/24 Mon 1/1/24
City of Redding Coordination Mon 1/2/23 Fri 3/31/28
Pyrolysis Operation Start Mon 3/3/25 Mon 3/3/25
SWFP Permit Amendment Mon 3/30/26 Fri 12/4/26
Redding Electric Utility Interconnection Agreement Mon 3/30/26 Fri 12/4/26 Redding Electric EPA Credits Thu 4/29/27 Fri 6/11/27
Emissions Testing Mon 1/2/23 Fri 3/31/28
Budget Updates for CIP Mon 1/2/23 Fri 3/31/28
Preliminary Design Report Mon 6/3/24 Fri 4/25/25
Digester Improvements Mon 6/3/24 Fri 4/25/25
Foodwaste Receiving Mon 6/3/24 Fri 4/25/25
Cogeneration Mon 6/3/24 Fri 4/25/25
Pre-Procure Equipment Mon 4/28/25 Tue 10/27/26
Digester and Cogen Equipment RFP & PO Mon 4/28/25 Fri 7/18/25 Foodwaste Receiving Equipment RFP & PO Mon 4/28/25 Fri 7/18/25 Equipment Submittals Mon 7/21/25 Fri 10/10/25
Equipment Manufacturing Mon 10/13/25 Tue 10/13/26
Equipment Shipping Wed 10/14/26 Tue 10/27/26
Final Design Mon 4/28/25 Fri 7/3/26
60% Design Submittal Mon 4/28/25 Fri 11/21/25
90% Design Submittal Mon 11/24/25 Fri 1/30/26
100% Design Submittal Mon 2/2/26 Fri 4/10/26
Building Department Review and Approval Mon 4/13/26 Fri 7/3/26 Construction Contract Bidding and Award Mon 7/6/26 Fri 10/16/26 Prepare for Bidding Mon 7/6/26 Fri 7/31/26
Bid Period Mon 8/3/26 Fri 9/11/26
Bid Award Mon 9/14/26 Fri 10/2/26
Notice to Proceed Mon 10/5/26 Fri 10/16/26
Construction Mon 10/19/26 Mon 3/20/28
Submittals Mon 10/19/26 Fri 1/8/27
Site Construction Mon 11/16/26 Fri 8/20/27
Equipment Installation Mon 8/23/27 Fri 10/29/27
Foodwaste Receiving Facility Mon 8/23/27 Fri 10/29/27
Packet Pg. 87
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Exhibit A-1 – Scope of Services
Water Works Engineers
City of Redding, CA
Redding Organics Diversion to Energy Project
Change Order Request 1-8-25
-5-
Task Name Start Finish
Digester and Cogen Equipment Mon 8/23/27 Fri 10/29/27
Startup and Construction Project Closeout Mon 11/1/27 Mon 3/20/28 Foodwaste Receiving Facility Mon 11/1/27 Fri 12/24/27
Digester and Cogen Facility Mon 11/1/27 Fri 12/24/27
Training Mon 12/27/27 Fri 2/18/28
Start Receiving Foodwaste Diversion Mon 2/21/28 Mon 2/21/28 Construction Project Close-Out Tue 2/22/28 Mon 3/20/28
Final Cal Recycle Report and Close-out Grant Tue 3/21/28 Fri 3/31/28 Packet Pg. 88
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 89
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 90
Attachment: C-10383 Amendment 1 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 91
Attachment: Contract C-10383 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 92
Attachment: Contract C-10383 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 93
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Attachment: Contract C-10383 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 100
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Attachment: Contract C-10383 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Packet Pg. 107
Attachment: Contract C-10383 (4.11(a)--Approve the First Amendment to Contract (C-10383))

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize and approve the following:
(1) Authorize the Public Works Director to request a change of scope from CalRecycle for the Redding Organics Diversion to Energy Operation project (Project), eliminating the originally proposed biogas pipeline injection station and constructing renewable energy generators at the Clear Creek Wastewater Treatment Plant; (2) Direct staff to solicit request for proposals to select and pre-purchase equipment to construct this project; and
(3) Authorize the City Manager or designee to approve and sign all pre-purchased equipment agreements and contracts, not to exceed the previously authorized budget.

Fiscal Impact
This Redding Organics Diversion to Energy Operation Project (Project) has been funded by a $10 million CalRecycle Co-Digestion Grant with $2.6 million from City of Redding (City) Wastewater Utility Funds for a total project estimate of $12.6 million. These funds were previously authorized and budgeted.

Alternative Action
The City Council (Council) may choose not to authorize this change of scope and provide an alternative direction to staff.

MEETING DATE: December 3, 2024
ITEM NO. 4.11(d)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.11(d)--Approve Alternative for Redding Organics Diversion to Energy Operation Project
Michael Webb, Public Works
Director

APPROVED
Packet Pg. 108 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Report to Redding City Council November 26, 2024
Re: 4.11(d)--Approve Alternative for Redding Organics Diversion to Energy Operation ProjectPage 2 Background/Analysis
On February 6, 2024, Council authorized the acceptance of a $10,000,000 CalRecycle grant for the design and construction of the project, a food waste receiving and biogas production facility at the City’s Clear Creek Wastewater Treatment Plant.

As part of the project, a gas pipeline injection station is required to inject conditioned methane gas into a Pacific Gas & Electric (PG&E) pipeline. The station would be designed and operated by PG&E. There are a series of six separate agreements from PG&E required for interconnection. These agreements include an Interconnection Screening Study with Confidentiality Agreement, Preliminary Engineering Study, Detailed Engineering Study, Balancing Agreement, Takeaway Agreements, and the Standard Renewable Gas Interconnection Agreement. During the course of the contracts review, staff, including the City Attorney, reviewed the PG&E required agreements and concluded that they were not in the best interest of the City and have recommended not to execute the agreements, therefore, not to construct the biogas pipeline injection station.

Staff has explored alternatives that meet the project and grant deliverables and have found that the same goal of the grant can be met with the installation of on-site biogas generators. This alternative will provide renewable energy by harnessing the biogas from the anaerobic digestion process and producing electricity, which could be connected directly to the Redding Electric Utility grid without involving any outside agency or contracts that could be unfavorable to the City.

Staff is requesting that Council authorize the Public Works Director to request a change of scope with CalRecycle to construct an alternative to the initially proposed project, achieving the intended scope, meeting the required timelines and funding projections.

Environmental Review
This activity is not a project as defined by the California Environmental Quality Act (CEQA), and no action is required at this time. As the grant funded project moves forward the technical environmental studies will be conducted to support a CEQA compliance document.

Council Priority/City Manager Goals
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
Attachments
Previous Staff Report

APPROVED
Packet Pg. 109 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize and approve the following:
(1) Accept grant funding in the amount of $10,000,000 from CalRecycle for the design and construction of the Redding Organics Diversion to Energy Operation project, a food waste receiving and biogas production facility at the City of Redding (City) Clear Creek Wastewater Treatment Plant;
(2) Adopt Resolution approving and adopting the 26th Amendment to Budget Resolution No. 2023-060 appropriating $10,000,000 in state grant funds and $2,600,000 in City Wastewater Department funds for the project; and
(3) Authorize the Public Works Director to sign the required documents with Pacific Gas and Electric Company for the design and construction of a biogas Pipeline Injection Station.

Fiscal Impact
The Redding Organics Diversion to Energy Operation (RODEO) project's total cost is estimated to be $12,600,000 and will be funded by CalRecycle CoDigestion grant funding and the City of Redding’s (City) Wastewater Utility fund. The CalRecycle grant will provide $10,000,000 towards the project while Wastewater Utility provides $2,600,000 from their reserve cash balance. Though funding for the construction of this facility was not previously budgeted, the Wastewater Utility has adequate reserve funding to cover costs exceeding the amount provided by grant funding.

Alternative Action
The City Council may decline to accept this grant funding. By doing so, this project will not be constructed and CalRecycle may allocate these funds to another agency. The Solid Waste Utility will continue to find alternatives for disposing of food waste and other organics, as required by California Senate Bill 1383 and other legislative requirements, mandating the diversion of organics from landfills.

MEETING DATE: February 6, 2024
ITEM NO. 4.11(h)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.11(h)--Accept CalRecycle grant funding for the Redding Organics Diversion to Energy Operation Project and adopt a Budget Resolution.

Michael Webb, Public Works
Director

APPROVED
Packet Pg. 110 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Report to Redding City Council January 31, 2024
Re: 4.11(h)--Accept CalRecycle Grant Funding for the (RODEO) and adopt Budget Reso Page 2 Background/Analysis
Recent State legislative changes regarding greenhouse gas emissions and the disposal of organic waste (California Senate Bill (SB) 1383, California Assembly Bill (AB) 32, AB 1826, AB 876, AB 341, and AB 1594) mandate that landfills no longer accept organic wastes. SB 1383 codified California's commitments to reduce greenhouse gas emissions and air pollution statewide.

Methane gas emissions from landfills are being targeted to reduce California’s Greenhouse Gas emissions. Currently, staff has secured the capacity for disposal of source-separated organic food waste material at the closest commercial organics processing facility in Oroville, CA. This material is planned to be trucked to the facility by City Solid Waste staff and processed at a current rate of $84/ton increasing to $95/ton in 2025 with an estimated annual cost of $74,000.

This cost doesn’t include staff or trucking costs. This ongoing cost will continue to increase annually as capacity becomes less available. As a result, staff has identified the RODEO project that leverages existing City infrastructure and will eliminate the need for Solid Waste to transport organics out of the area and reduce its processing fees.

The RODEO project would construct a food waste receiving station at the Clear Creek Wastewater Treatment Plant to accept organics into the existing anaerobic digestion process and biogas conditioning system to produce methane gas which will be sold to Pacific Gas and Electric (PG&E) via a Pipeline Injection Station. This Project helps meet the requirements of SB 1383 by diverting food waste from landfills, and will also produce methane gas, which will be captured and used for other beneficial purposes. In addition, it is anticipated that the project will generate renewable energy credits for the City.

A feasibility study was conducted with PG&E to determine if current PG&E infrastructure would be adequate to accept the methane gas produced by the RODEO project. PG&E determined that the project is feasible and it has been cleared by PG&E for further design. A contract with PG&E for preliminary engineering of a methane gas Pipeline Injection Station would need to be executed for an initial amount of $50,000. As the project development process continues, the contract with PG&E will need to be amended to provide additional funding for the construction of the Pipeline Injection Station, estimated at approximately $3,500,000.

On January 18, 2022, the City Council adopted Resolution No. 2022-001 authorizing the submission of applications for all California Department of Resources Recycling and Recovery (CalRecycle) grants for which the City is eligible through January 18, 2027. The Resolution also authorized the City Manager, or designee, to execute in the name of the City all grant documents, applications, agreements, amendments, and requests for payment, necessary to secure grant funds and implement the approved grant project.

In May 2023, the Solid Waste and Wastewater utilities hired a consultant to apply for a competitive grant from CalRecycle’s Organics Grant Program. The RODEO project was submitted for grant funding. These grant funds would cover project design and construction costs. On December 14, 2023, CalRecycle notified the City that the grant request was approved for the maximum award amount of $10,000,000.

Staff recommends the addition of $2,600,000 of wastewater reserve funds to the FY2023-24 capital budget to complete the Project.

APPROVED
Packet Pg. 111 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Report to Redding City Council January 31, 2024
Re: 4.11(h)--Accept CalRecycle Grant Funding for the (RODEO) and adopt Budget Reso Page 3 Environmental Review
Funding acceptance is not a project as defined by the California Environmental Quality Act (CEQA), and no further action is required at this time. Acceptance of the grant funding will allow the design and environmental technical studies to proceed for the Food Waste Receiving and Biogas Production Facility Project. CEQA compliance documentation would be presented to Council at, or prior to, award of the project.

Council Priority/City Manager Goals
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
Attachments
^Resolution
^Location Map_
^ORG7 Award RFA
^Attachment I - ORG7 Project Summaries
^PG&E Agreement and Attachment A1
^Reso 2022-001 - Authorizing Submittal of Application(s) For All CalRecycle Grants CalRecycle December 2023 Monthly Public Meeting Agenda Revised

APPROVED
Packet Pg. 112 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) RESOLUTION NO. 2024-___

A RESOLUTION OF THE CITY OF REDDING APPROVING AND ADOPTING THE 26
th AMENDMENT TO CITY BUDGET RESOLUTION NO. 2023-060
APPROPRIATING $12,600,000 FOR THE REDDING ORGANICS DIVERSION TO

ENERGY OPERATION PROJECT AND THE ASSOCIATED FUNDING SOURCES FOR FISCAL YEAR 2023-24

BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF REDDING THAT Budget Resolution No. 2023-060 be and is hereby amended as follows:

FUND DIVISION DESCRIPTION INCREASE DECREASE
231 6392

Wastewater Treatment Capital
Outlay
$12,600,000
THAT account titles and numbers requiring adjustments by this Resolution are as follows:

USE SOURCE

OF FUNDS OF FUNDS
Decrease (Increase) Fund Balance
231-6392-2910000-00000 Fund Balance $ 2,600,000
Increase (Decrease) Revenue
231-6392-3631401-00000 State Grant Capital - Wastewater $ 10,000,000 Increase Expenditures
231-6392-7800042-00000
Wastewater - Structures &
Improvements $ 12,600,000
Total $ 12,600,000 $ 12,600,000
THAT the purpose is to appropriate $12,600,000 for the Redding Organics Diversion to Energy Operation project and the associated funding sources for fiscal year 2023-24.

I HEREBY CERTIFY that the foregoing resolution was introduced at a regular meeting of the City Council of the City of Redding on the 6th day of February, 2024, and was duly adopted at said meeting by the following vote:

AYES: COUNCIL MEMBERS:

NOES: COUNCIL MEMBERS:

ABSENT: COUNCIL MEMBERS:

ABSTAIN: COUNCIL MEMBERS:

TENESSA AUDETTE, Mayor
ATTEST: FORM APPROVAL:

SHARLENE TIPTON, City Clerk CHRISTIAN M. CURTIS, City Attorney

APPROVED
Packet Pg. 113 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

APPROVED
Packet Pg. 114 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Request for Approval
To: Zoe Heller
Deputy Director, Division of Circular Economy
From: Michelle Martin
Branch Chief, Financial Resources Management Branch
Request Date: December 6, 2023
Decision Subject: Awards for the Organics Grant Program, Cycle 7 (Greenhouse Gas Reduction Fund, Fiscal Years 2021‒22 and 2022‒23, and General Fund, Fiscal Year 2022‒23)
Action By: December 13, 2023
Summary of Request
Staff requests approval of 23 grant awards in the amount of $130,620,128 for the competitive Organics Grant Program (Program) for fiscal years (FYs) 2021‒22 and 2022‒23. This Program was oversubscribed by $58,292,627 as $188,912,755 in funding was requested from 32 eligible applications received. The remaining passing applications, reflected in rank order in Table 3, could be funded if additional funds are allocated to this program in the future.

Funding
The FY 2021–22 proposed Budget, as amended by Senate Bill (SB 170) (Chapter 240, Statutes of 2021), allocated $70,000,000 to CalRecycle from the Greenhouse Gas Reduction Fund, with $3,500,000 reserved to cover administrative costs, as authorized in the Budget and shall be used to provide grants for the purposes of paragraphs (1), (2), or (5) of subdivision (b) of Section 42999 of the Public Resources Code. CalRecycle allocated $4,240,000 for a regional cycle of the Community Composting for Green Spaces Grant Program and $510,000 for a separate grant cycle for community composting projects, available only to Qualifying Tribal Entities. The remaining funding in the amount of $61,750,000 is recommended for award in this RFA.

The FY 2022–23 Budget, as amended by Assembly Bill (AB) 179 (Chapter 249, Statutes of 2022), allocated $15,000,000 to CalRecycle from the General Fund, with $750,000 reserved to cover administrative costs, as authorized in the Budget. CalRecycle has awarded $12,338,802 of the FY 2022–23 money in the cycle of the Organics Grant Program. The remaining $1,911,198 allocation for the purposes of paragraphs (1), (2), or (5) of subdivision (b) of Section 42999 of the Public Resources Code is recommended for award in this RFA.

The FY 2022–23 Budget, as amended by AB 179, allocated $10,000,000 to CalRecycle from the Greenhouse Gas Reduction Fund, with $500,000 reserved to cover administrative costs, as authorized in the Budget. CalRecycle awarded $3,950,527 of the FY 2022–23 money to an unfunded applicant from the Co-Digestion Grant Program, resulting in $5,549,473 being recommended for award for purposes of paragraph (6) of subdivision (b) of Section 42999 of the

APPROVED
Packet Pg. 115 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Public Resources Code. In addition, AB 179 allocated $180,000,000 to provide grants to local jurisdictions to assist in the implementation of SB 1383 (Lara, Chapter 395, Statutes of 2016).

Of that allocation, $81,000,000 was allocated to the Organics Grant Program to fund the immediate, critical infrastructure needed to process organic waste as required by SB 1383.

Eligible entities for this funding include cities, counties, cities and counties, Joint Powers Authorities, and special districts directly responsible for solid waste collection services.

CalRecycle recommends utilizing $61,409,457 of this funding to award all local jurisdiction applications with a passing score. The remaining amount of $19,590,543 will be redirected to the SB1383 Local Assistance Grant Program.

Table 1. Funding
Fund Source Amount
Available
Amount to
Fund Item
Amount
Remaining Line Item
Greenhouse Gas
Reduction Fund (FY
2021–22)
$61,750,000 $61,750,000 $0 Local Assistance
/Organic
Infrastructure
Grants
General Fund (FY
2022–23)
$1,911,198 $1,911,198 $0 Local Assistance
/Organic
Infrastructure
Grants
Greenhouse Gas
Reduction Fund (FY
2022–23
$5,549,473 $5,549,473 $0 Local Assistance
/Co-Digestion
Grants
Greenhouse Gas
Reduction Fund (FY
2022–23
$81,000,000 $61,409,457 $19,590,543 Local Assistance
/SB 1383 Grants
Total $150,210,671 $130,620,128 $19,590,543
Background and Findings
Statutory Authority
Public Resources Code section 42995 et seq., added to statute by the enactment of SB 862 (Statutes of 2014, Chapter 36) and amended by SB 155 (Statutes of 2021, Chapter 258), authorizes CalRecycle to administer a grant program to provide financial assistance to reduce the emissions of greenhouse gases (GHG) by promoting in-state development of infrastructure, food waste prevention, or other projects to reduce organic waste or process organic and other recyclable materials into new, value-added products.

Program Background
This Program is part of California Climate Investments, a statewide program that puts billions of Cap-and-Trade dollars to work reducing GHG emissions, strengthening the economy, and improving public health and the environment. At least 35 percent of California Climate Investments must benefit disadvantaged communities, low-income communities, and lowincome households, collectively known as priority populations.

APPROVED
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This Program provides funds to support expansion of the waste management infrastructure, particularly for new or expanded organics infrastructure such as composting and digestion facilities, to achieve greenhouse gas reductions. These investments will result in reduced methane emissions from landfills; benefit priority populations by upgrading existing facilities and, where warranted, establish new facilities; result in air and water quality benefits in addition to greenhouse gas (GHG) emission reductions; and create jobs.

Criteria and Process
The Eligibility Criteria and Evaluation Process was discussed at the December 20, 2022, CalRecycle Public meeting and subsequently approved by the Deputy Director. The Notice of Funds Available was published on CalRecycle’s website on February 9, 2023, and a notice was sent to interested parties.

Applications were due to CalRecycle on May 2, 2023, with a secondary due date of May 11, 2023, for authorizing documentation submission. CalRecycle received 69 applications requesting a total of $387,845,869.30. After the close of the application period, staff reviewed the applications for completeness and eligibility. As a result, 20 applications were disqualified for either submitting an incomplete application or having an ineligible project. Staff reviewed the remaining applications in accordance with the approved evaluation and scoring criteria.

Subsequently, 17 applications did not receive a passing score. The maximum grant award is $500,000 for in-vessel projects, $3,000,000 for stand-alone pre-processing projects, $10,000,000 for anaerobic/co-digestion and compost projects, and $13,000,000 for anaerobic/co-digestion and compost projects with a pre-processing project. Staff proposes to fund 23 of the 32 eligible applicants. If additional monies become available, staff recommends funding the remaining eligible applicants in rank order, as listed in Table 3. As a result of the projects recommended for award, 7.7 million tons of green and food material will be diverted from landfills, a reduction of over 2 million MTCO2e in greenhouse gas emissions, and 114 jobs will be created.

Attachments
See Attachment I – Project Summaries for a description of each project recommended for award.

Recommendation
Staff recommends approval of 23 grant awards as listed below for a total of $130,620,128.

Table 2. Recommended Awards
Applicant Project Type Award
Amount
Humboldt Waste Management
Authority*
Standalone Pre-Processing $2,710,081
Kochergen Farms Composting,
Inc. dba Green Valley
Recycling
Standalone Pre-Processing $3,000,000
* SB 1383 Funding Recipient

APPROVED
Packet Pg. 117 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Applicant Project Type Award
Amount
Republic Services of Sonoma
County, Inc.

Standalone Pre-Processing $2,461,423
Sacramento County* Standalone Pre-Processing $3,000,000 Subtotal $11,171,504
California Grinding, Inc. Anaerobic Digestion $6,625,956† City of Napa* Anaerobic Digestion $10,000,000
City of Riverside* Co-Digestion $10,000,000
City of Redding* Co-Digestion $10,000,000
Los Angeles County Sanitation
Districts*
Co-Digestion $10,000,000
SANCO Services LP Anaerobic Digestion $10,000,000
University of California, Davis Anaerobic Digestion $4,769,324 Subtotal $61,395,280
Anderson Landfill, Inc. Compost $10,000,000
California Wood Recycling dba
Agromin
Compost $10,000,000
Forward, Inc. Compost $5,167,510
Kern County* Compost $10,000,000
Northern Recycling, LLC Compost $10,000,000
Riverside County* Compost $1,288,470
Western Placer Waste
Management Authority*
Compost $9,960,379
Subtotal $56,416,359
California State University,
Sacramento
In-Vessel $179,618
DSM Group, LLC In-Vessel $341,367
Foodbank of Santa Barbara -
Goleta
In-Vessel $500,000
Foodbank of Santa Barbara -
Santa Maria
In-Vessel $500,000
University of Southern
California
In-Vessel $116,000
Subtotal $1,636,985
Grand Total $130,620,128
† Recommending partial award due to limited funds. Remaining amount included in Table 3.

APPROVED
Packet Pg. 118 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Table 3. Recommended Awards if Additional Funds Become
Available - B- List
Applicant Project Type Approved
Amount
California Grinding, Inc. Anaerobic Digestion $3,236,544‡ Arakelian Enterprises, Inc. DBA
Crown Recycling Services
Standalone Pre-Processing $3,000,000
Recology Ostrom Road Compost $10,000,000
Engel & Gray, Inc. Compost $2,799,620
Arakelian Enterprises, Inc., dba
American Organics
Compost $9,636,000
Universal Waste Systems, Inc. Standalone Pre-Processing $3,000,000 Mid-Valley Recycling, LLC Anaerobic Digestion $10,000,000 North State Renewables LLC Anaerobic Digestion $10,000,000 Paso Robles Waste Disposal
Inc. dba Paso Robles Waste &
Recycle
Anaerobic Digestion $2,643,200
Lost Hills Environmental LLC Compost $3,977,263
Total $58,292,267
Deputy Director Action
On the basis of the information and analysis in this Request for Approval and the findings set out herein, I hereby conditionally approve the grant awards for the Organics Grant Program as listed in Table 2. Each proposed grantee’s award is subject to two conditions:

1. The recommended grantee must pay all outstanding debts due to CalRecycle, or bring current any outstanding payments owed to CalRecycle, within 60 days of the date of the award email.

2. The recommended grantee’s Signature Authority (or where delegation is authorized, his or her Designee) must sign and return the Grant Agreement to CalRecycle. The signed Grant Agreement must be received by CalRecycle within 60 days of the date of the award email.
___________________________ ____________________________ Zoe Heller Dated
Deputy Director
‡ Remaining recommended award amount from Table 2.

APPROVED
Packet Pg. 119 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
Attachment I
Organics Grant Program, Fiscal Year 2021–22
and 2022–23 Project Summaries
The projects with proposed grant awards are briefly summarized below. Note that in some instances, CalRecycle modified GHG emission reductions and tons diverted estimates contained within the application documents due to factors such as ineligible feedstock and tonnages reported outside of the grant term.

Standalone Pre-Processing
• Applicant: Humboldt Waste Management Authority
• County: Humboldt
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $2,710,081
• Estimated GHGs (MTCO2e) over ten years: 47,298
• Estimated Diversion (Tons) over ten years: 237,823
Humboldt Waste Management Authority proposes a Stand-Alone Pre-Processing project to convert an existing 19,000-square-foot building at the Hawthorne Street Transfer Station located in Eureka, CA into an Organics Waste Processing Operation. The renovated facility will be used to receive, sort and process new residential co-collected and commercial source-separated food and green material currently disposed of at the Dry Creek Landfill. Commercial food material will be cleaned and processed into an organic slurry that will be transported to a composting facility. The project will result in 237,823 tons of newly diverted food and green material from landfill and a reduction of 47,298 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide an estimated five full-time jobs targeted for priority populations and supports Humboldt County’s edible food recovery program.
• Applicant: Kochergen Farms Composting, Inc. dba Green Valley Recycling • County: Fresno
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $3,000,000
• Estimated GHGs (MTCO2e) over ten years: 99,447
• Estimated Diversion (Tons) over ten years: 461,137
Kochergen Farms Composting, Inc. (KFC), DBA Green Valley Recycling (GVR) proposes a StandAlone Pre-Processing project to install a food waste depackaging system, at the Green Valley Recycling Transfer and Processing Facility. Source separated food and green material (SSO) will be cleaned and processed into an organic slurry that will be transferred to KFC for composting. The SSO and residential food material is currently disposed of at the American Avenue Landfill in Fresno County, CA, located in a low-income community. The project will result in 461,137 tons of newly diverted food and green material from landfill and a reduction of 90,447 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide up to 15 jobs targeted for priority populations.

APPROVED
Packet Pg. 120 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
• Applicant: Republic Services of Sonoma County, Inc.
• County: Sonoma
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $2,461,423
• Estimated GHGs (MTCO2e) over ten years: 163,020
• Estimated Diversion (Tons) over ten years: 452,833
Republic Services of Sonoma County, Inc. proposes a Stand-Alone Pre-Processing project at their Sonoma County Central Transfer/Processing Facility in Petaluma, CA. This project will install a depackaging system to remove contamination from source-separated commercial food material currently disposed of at the Republic Services of Sonoma County, Inc. Central Disposal Site. Food and green material will be sent to Republic Services of Sonoma County’s composting facility in Richmond. The project will result in 452,833 tons of newly diverted food and green material from a landfill located in a low-income community and a reduction of 163,020 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide an estimated two full-time permanent jobs targeted for priority populations.
• Applicant: Sacramento County
• County: Sacramento
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $3,000,000
• Estimated GHGs (MTCO2e) over ten years: 94,357
• Estimated Diversion (Tons) over ten years: 452,760
Sacramento County Department of Waste Management and Recycling proposes a Stand-Alone PreProcessing project to construct a dedicated building at its North Area Recovery Station for the preprocessing of food and green material currently disposed of at Kiefer Landfill. Commingled food and green material generated from residential curbside collection will be delivered to the new facility and pre-processed to remove contaminants. Once food and green material are pre-processed into one of four top load-out ports within the new transfer building, it is transferred to a permitted composting facility. The project will result in 452,760 tons of newly diverted food and green material from landfill and a reduction of 94,357 MTCO2e of greenhouse gas emissions over ten years. The project will provide job training to members of priority populations that will lead to industry recognized licenses/certifications.

Anaerobic Digestion/Co-Digestion
• Applicant: California Grinding, Inc.
• County: Fresno
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $6,625,956
• Estimated GHGs (MTCO2e) over ten years: 150,000
• Estimated Diversion (Tons) over ten years: 390,000
California Grinding Inc (CGI) proposes to build an anaerobic digestion facility that will include installation of pre-processing equipment, anaerobic digesters, a biogas upgrading system, and a predigestion system. The food and green material are currently landfilled at American Avenue Disposal Site, Visalia Disposal Site, and Woodville Landfill. The project will result in 390,000 tons of newly diverted food and green material from landfills located in disadvantaged and low-income communities

APPROVED
Packet Pg. 121 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
and a reduction of 150,000 MTCO2e over ten years. The facility will produce renewable natural gas that will be injected into the adjacent PG&E pipeline and provide an estimated 26 permanent jobs targeting priority populations.
• Applicant: City of Napa
• County: Napa
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 120,000
• Estimated Diversion (Tons) over ten years: 300,000
The City of Napa proposes to add an anaerobic digestion operation at its material diversion facility.

The project will include installation of food waste pre-processing and polishing equipment, an anaerobic digester, and a biogas upgrading system. The biogas will be used to produce compressed natural gas for on-site fueling of City trucks and Napa Recycling and Waste Services solid waste collection vehicles and renewable electricity to power facility operations. The digestate will typically be composted on-site in the covered aerated static pile unit or sent to another composting facility, if needed, but can also be dried and sold as fertilizer. The food and green material are currently landfilled at Vasco Road, Potrero Hills, Ox Mountain, and Clover Flat Landfills. The project will result in 300,000 tons of newly diverted food and green material from landfill and a reduction of 120,000 MTCO2e of greenhouse gas emissions over ten years. The project will provide five permanent, fulltime jobs targeting priority populations. • Applicant: City of Riverside
• County: Riverside
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 81,000
• Estimated Diversion (Tons) over ten years: 200,000
The City of Riverside proposes the installation of food waste receiving, pre-processing, polishing, and storage infrastructure, as part of the Riverside Water Quality Control Plant co-digestion project. The project will significantly expand the facility’s food waste receiving and anaerobic co-digestion capacity. Food waste cake will be received via dump trucks, polished to a slurry to remove plastic and grit contaminants, and then co-digested with wastewater sludge. The biogas produced will be upgraded to renewable natural gas and injected into the SoCalGas utility pipeline. The commingled food and green material are currently landfilled at Badlands and Lamb Canyon Landfills. The project will result in 200,000 tons of newly diverted food and green material partially from a landfill located in a low-income community and a reduction of 81,000 MTCO2e of greenhouse gas emissions over ten years. Benefits to priority populations include energy rate stabilization, air pollution reduction, and reduced impact to freshwater resources; as well as a wastewater treatment operator-in-training program targeted to local workers.
• Applicant: City of Redding
• County: Shasta
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 9,000

APPROVED
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Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
• Estimated Diversion (Tons) over ten years: 40,000
The City of Redding proposes to design and construct infrastructure that will enable the City to utilize excess anaerobic digestion capacity at the Clear Creek Wastewater Treatment Plant to divert food material from landfills for co-digestion. The project will include the construction of food waste slurry receiving equipment and storage tanks, a polishing process for intake of feedstock into the existing anaerobic digesters, and a two-stage biogas conditioning system to meet the increased output of biogas before injecting this renewable natural gas into the PG&E gas transmission main. The sourceseparated food and green material is currently landfilled at West Central Landfill. The project will result in 40,000 tons of newly diverted food material from a landfill located in a low-income community, a reduction of over 9,000 MTCO2e of greenhouse gas emissions over ten years, and will create one full-time permanent job.
• Applicant: Los Angeles County Sanitation Districts
• County: Los Angeles
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 160,000
• Estimated Diversion (Tons) over ten years: 600,000
Los Angeles County Sanitation Districts (LACSD) proposes to expand its Food Waste Recycling Program with the construction of the Biogas Conditioning System 2 (BCS-2), which will include equipment such as biogas compression, dehydration, and treatment systems. BCS-2 will allow the co-digestion facility to operate at full capacity. BCS-2 will upgrade biogas generated from the codigestion of food material at LACSD’s Joint Water Pollution Control Plant into renewable natural gas for vehicle use at LACSD's compressed natural gas fueling station or injection into the SoCalGas utility pipeline. The source-separated food material is currently being landfilled at Mid-Valley Sanitary Landfill, Lost Hills Environmental Waste Facility, and Salton City Solid Waste Site. The project will result in 600,000 tons of newly diverted food and green material from landfills located in disadvantaged and low-income communities and a reduction of 160,000 MTCO2e of greenhouse gas emissions over ten years. Benefits to priority populations include air and water pollution reduction and energy from renewable natural gas.
• Applicant: SANCO Services LP
• County: San Diego
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 300,000
• Estimated Diversion (Tons) over ten years: 775,000
SANCO Services LP proposes to expand its anaerobic digestion operation located at the Escondido Resource Recovery facility. The project will include the installation of two new digesters and a biogas upgrading system. The facility will also produce high-quality compost that will be sent to farms in San Diego and Imperial Counties. The project will add renewable gas injected into the San Diego Gas and Electric pipeline and be used to fuel waste collection fleets. The commingled and source-separated food and green material is currently landfilled at Sycamore and Otay Landfills. The project will result in 775,000 tons of newly diverted food and green material from landfill and a reduction of over

APPROVED
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Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
300,000 MTCO2e of greenhouse gas emissions over ten years, and create an estimated eight permanent jobs targeting priority populations.
• Applicant: University of California, Davis
• County: Yolo
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $4,769,324
• Estimated GHGs (MTCO2e) over ten years: 18,000
• Estimated Diversion (Tons) over ten years: 75,000
UC Davis proposes to expand its Renewable Energy Anaerobic Digester facility. The facility improvements will consist of upgraded feedstock processing equipment and the installation of a gas engine generator. The food and green material are currently landfilled at Yolo County Landfill. The project will result in 75,000 tons of newly diverted food material from landfill and a reduction of 18,000 MTCO2e of greenhouse gas emissions over ten years. The project will also produce green, carbonnegative electricity for use in campus electric vehicles and electric buses, which serves the campus and surrounding community, including grade-school students, low-income residents, disabled persons, and older adults.

Compost
• Applicant: Anderson Landfill, Inc.
• County: Shasta
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 30,000
• Estimated Diversion (Tons) over ten years: 122,000
Anderson Landfill, Inc. proposes to construct and operate a new windrow composting operation at Anderson Landfill. The newly constructed facility will have an initial throughput capacity of approximately 68,000 tons per year. The food and yard material are currently landfilled at Anderson Landfill which is located in a low-income community. The project will result in 122,000 tons of newly diverted food and green material from landfill and a reduction of 30,000 MTCO2e of greenhouse gas emissions over ten years. In addition, the facility will dedicate part of their landfill as wildlife habitat, provide financial support for various community centers, and provide an estimated eight new full-time jobs targeting a priority population.
• Applicant: California Wood Recycling dba Agromin
• County: Ventura
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 147,000
• Estimated Diversion (Tons) over ten years: 681,000
California Wood Recycling dba Agromin proposes to expand its existing composting facility in Santa Paula. The Limoneira site will utilize a covered aerated static pile composting system to divert an additional 68,125 tons per year of food and green material from landfill. The green and food material is currently landfilled at Simi Valley Landfill, Toland Road Landfill, or Lost Hills Landfill. The project will result in 681,000 tons of newly diverted food and green material from landfill and a reduction of

APPROVED
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Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
147,000 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide 26 jobs targeting a priority population, support community projects with free compost, and provide funds for the Santa Paula Sports Park rehabilitation project. • Applicant: Forward, Inc.
• County: San Joaquin
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $5,167,510
• Estimated GHGs (MTCO2e) over ten years: 102,000
• Estimated Diversion (Tons) over ten years: 467,000
Forward, Inc. proposes to expand their existing composting facility by adding an aerated static pile composting system that can process an additional 200 tons of organics per day. The green and food material is currently landfilled at Forward, Inc. Landfill or Austin Road Landfill, with Forward, Inc.

Landfill located in a disadvantaged community. The project will result in 467,000 tons of newly diverted food and green material from landfill and a reduction of 102,000 MTCO2e of greenhouse gas emissions over ten years. The project will provide free compost to the community, support the Edible Schoolyard Community Farm Project, and provide three full time permanent jobs targeting a priority population.
• Applicant: Kern County
• County: Kern
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 247,000
• Estimated Diversion (Tons) over ten years: 831,000
Kern County Public Works proposes to construct a covered aerated static pile composting system at its facility located at the Shafter Wasco Sanitary Landfill. Grant-funded equipment includes an excavator, conveyer, shredder, screen and other pre-processing equipment, and a covered aerated static pile bunker system. The green and food material is currently landfilled at Shafter-Wasco Landfill, Mojave-Rosamond Sanitary Landfill, Bena Sanitary Landfill, or Ridgecrest Recycling and Sanitary Landfill, with Shafter-Wasco Landfill located in a disadvantaged community. The project will increase composting capacity by 100,000 tons per year and result in 831,000 tons of newly diverted food and green material from landfill and a reduction of 247,000 MTCO2e of greenhouse gas emissions over ten years. It will also provide free compost for expanding tree and green zones in Kern County, and hire an estimated six new full-time permanent jobs targeting a priority population. • Applicant: Northern Recycling, LLC
• County: Yolo
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $10,000,000
• Estimated GHGs (MTCO2e) over ten years: 114,000
• Estimated Diversion (Tons) over ten years: 330,000
Northern Recycling, LLC proposes to expand a covered aerated static pile composting facility located at Yolo County Central Landfill. Grant funds will be used for a composting aeration system, working pads, and equipment to screen and sort food and green material. The green and food material is currently landfilled at Forward Landfill, Kiefer Road Landfill, Lockwood Landfill, Potrero Hills Landfill,

APPROVED
Packet Pg. 125 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
Neal Road Landfill, or Keller Canyon. The project will divert an additional 32,970 tons per year of food and local communities’ green material from landfills. The project will result in 330,000 tons of newly diverted food and green material from landfill and a reduction of 114,000 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will reduce pesticide and groundwater use in the surrounding agriculture community, support edible food recovery, and provide an estimated seven new full-time permanent jobs targeting a priority population. • Applicant: Riverside County
• County: Riverside
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $1,288,470
• Estimated GHGs (MTCO2e) over ten years: 9,000
• Estimated Diversion (Tons) over ten years: 59,000
Riverside County proposes to construct a new windrow composting facility and purchase a loader and a water tank, for the newly operational Badlands Compost Facility. The source-separated food and green material is currently landfilled at the Badlands Landfill which is located in a disadvantaged community. The project will result in 59,000 tons of newly diverted green material from landfill and a reduction of 9,000 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide free compost for use in the local community, and an estimated two jobs targeting a priority population.
• Applicant: Western Placer Waste Management Authority
• County: Placer
• Provides Benefits to Priority Populations: No
• Grant Funds Recommended for Award: $9,960,379
• Estimated GHGs (MTCO2e) over ten years: 296,000
• Estimated Diversion (Tons) over ten years: 1,259,000
Western Placer Waste Management Authority proposes to construct a new aerated static pile composting facility and increase capacity to process food and green material. Additionally, grant funds will purchase equipment, including a grinder, stacker, conveyer, magnet, screens, and blowers.

The green and food material is currently landfilled at the Western Regional Sanitary Landfill. The project will result in 1,259,000 tons of newly diverted food and green material from landfill and a reduction of 296,000 MTCO2e of greenhouse gas emissions over ten years.

In-Vessel
• Applicant: California State University, Sacramento
• County: Sacramento
• Provides Benefits to Priority Populations: No
• Grant Funds Recommended for Award: $179,618
• Estimated GHGs (MTCO2e) over ten years: 345
• Estimated Diversion (Tons) over ten years: 958
Sacramento State University proposes to replace an organics compactor located at the Dining Commons with an in-vessel composting system. This will eliminate the need for the waste hauler to provide service for the compactor, which will reduce emissions associated with waste transportation.

APPROVED
Packet Pg. 126 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
In addition, the food material will be composted on-site instead of being sent to Yolo County Landfill.

The compost will be used to fertilize campus lawns at Sacramento State by Grounds and Landscape Services and donated to Sacramento City Unified School District school gardens. The project will result in 958 tons of newly diverted food material from landfill and a reduction of 345 MTCO2e of greenhouse gas emissions over ten years.
• Applicant: DSM Group, LLC
• County: Sacramento
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $341,367
• Estimated GHGs (MTCO2e) over ten years: 41
• Estimated Diversion (Tons) over ten years: 260
DSM Group proposes to purchase an in-vessel composter to divert green material from cannabis production. Grant funds will also be used to purchase a bobcat skid steer loader with compost mixer, a compost bagger, and a woodchipper. The project will divert green material from the L and D Landfill located in a disadvantaged community. The project will result in 260 tons of newly diverted green material from landfill and a reduction of 41 MTCO2e of greenhouse gas emissions over ten years. • Applicant: Foodbank of Santa Barbara - Goleta
• County: Santa Barbara
• Provides Benefits to Priority Populations: No
• Grant Funds Recommended for Award: $500,000
• Estimated GHGs (MTCO2e) over ten years: 109
• Estimated Diversion (Tons) over ten years: 301
The Foodbank of Santa Barbara County proposes to install an in-vessel composter at their Goleta warehouse. The project will divert pre-consumer inedible food material from the Tajiguas Landfill located in Goleta. The composter will transform food material into compost that can be shared with the community. The project will result in 301 tons of newly diverted food material from landfill and a reduction of 109 MTCO2e of greenhouse gas emissions over ten years. • Applicant: Foodbank of Santa Barbara - Santa Maria
• County: Santa Barbara
• Provides Benefits to Priority Populations: Yes
• Grant Funds Recommended for Award: $500,000
• Estimated GHGs (MTCO2e) over ten years: 116
• Estimated Diversion (Tons) over ten years: 321
The Foodbank of Santa Barbara County proposes to install an in-vessel composter at their Santa Maria warehouse. The project will divert pre-consumer inedible food material from the Santa Maria Regional Landfill located in a low-income community. The composter will transform the food material into compost that can be shared with the community. The project will result in 321 tons of newly diverted food material from landfill and a reduction of 116 MTCO2e of greenhouse gas emissions over ten years. In addition, the project will provide free compost for use in the local community. • Applicant: University of Southern California
• County: Los Angeles
• Provides Benefits to Priority Populations: Yes

APPROVED
Packet Pg. 127 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Attachment I: Project Summaries for Organics Grant Program Fiscal Year 2021-22 and 2022-23
• Grant Funds Recommended for Award: $116,000
• Estimated GHGs (MTCO2e) over ten years: 168
• Estimated Diversion (Tons) over ten years: 530
University of Southern California proposes to purchase an in-vessel composting system and hydraulic lift to be added to the LA Memorial Coliseum grounds by the University of Southern California. The invessel composter will be used for non-event days to capture food and green material produced onsite, diverting this material from the Sunshine Canyon Landfill. The project is located in a disadvantaged community and will reduce the environmental and health impacts of transportation the food and green material. The compost produced will be used to improve and expand landscaping and support other compost projects on site and the University of Southern California. The project will result in 530 tons of food and green material from landfill and a reduction of 168 MTCO2e of greenhouse gas emissions over ten years.

APPROVED
Packet Pg. 128 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
† Information collected on this form is used in accordance with PG&E’s Privacy Policy. Page 1 of 7 The Privacy Policy is available at pge.com/privacy. Form No. 79-1209 Advice 4366-G
Automated Documents, Preliminary Statement, Part A January 2021 This SERVICES AGREEMENT (the "Agreement") is made and entered into as of the latest signature date in the signature block of this Agreement ("Effective Date") by and between Pacific Gas and Electric Company, a California corporation ("Utility"), and ___________________________________________________________ (the "Company").

RECITALS
WHEREAS, Utility is a public utility regulated by the California Public Utilities Commission ("CPUC") providing gas service to end-use customers within California.

WHEREAS, the Company is a sponsor of a renewable gas project and/or has an interest in Utility's ability to receive and redeliver additional renewable gas supplies on its gas utility system.

WHEREAS, the Company desires to explore a Utility interconnection, and the Utility agrees to perform services with respect thereto (the "Services"), all upon the terms and conditions set forth in this Agreement.

AGREEMENT
NOW, THEREFORE, in consideration of the mutual covenants set forth herein the parties agree as follows:

SECTION 1 - SERVICES

1.1. Retention. Company hereby retains Utility to provide the Services, upon the terms and conditions set forth in this Agreement.

1.2. Scope of Services. The Services to be performed by Utility shall consist of the following tasks to this Agreement, including (check all that apply), as detailed in the applicable Attachment:
• Attachment A - Interconnection Screening Study ( ),
• Attachment A1 - Preliminary Engineering Study ( ),
• Attachment A2 - Detailed Engineering Study with Optional Long Lead Material Procurement ( ),
• Attachment - A3 Pipeline Blending Exception Study ( )

APPROVED
Packet Pg. 129 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 2 of 7 Form No. 79-1209
Advice 4366-G
January 2021
Unless Company has in place as of the Effective Date a valid and effective Interconnection Screening Study, the parties must (a) execute, and each party must satisfy its obligations with respect to Attachment A before Company can contract for Attachment A1, and (b) execute Attachment A1 before or concurrent with Company's contracting for Attachment A2. Further, (x) Company may execute Attachment A3 at any time after the parties have executed an Attachment A providing Company funding for an Interconnector Screening Study consistent with Attachment A3 Services, and (y) the parties must enter into a Confidentiality Agreement, the form of which is attached hereto as Attachment B, prior to Utility performing any Services pursuant to this Agreement. Each Attachment only becomes effective upon execution by both Company andUtility. No construction work shall be included or done pursuant to this Agreement.

1.3. Term. This Agreement shall be effective on the Effective Date and shall continue in full force and effect until the completion of the all Services selected under Section 1.2 above.

SECTION 2 - COMPENSATION AND EXPENSES

2.1. Compensation. An estimate of Utility's fees and all other applicable costs to be billed by Utility to Company under this Agreement are set forth in each applicable Attachment to this Agreement. In any event, Company shall be liable for the actual costs of the Services, which may be higher than the estimated costs. Actual costs shall include the actual Services rendered and all related costs incurred, and shall include permit or other fees or charges, procurement, indirect costs and overheads, carrying costs, and any related income or other tax liability thereon.

2.2. Payment. Upon execution of this Agreement, Attachment A, and Attachment B (Confidentiality Agreement), Company shall make payment to Pacific Gas and Electric Company for the Services in the amount specified in Attachment A within thirty (30) days. Upon execution of any additional Attachment (as further described in Section

1.2), Company shall make payment to Pacific Gas and Electric Company for Services in the amount specified in such Attachment(s) within thirty (30) days. Any amount billed by Utility to Company subsequent to the initial payment shall be paid by Company within twenty (20) days after receipt of Utility's invoice to the address set forth in Section 8 below.

2.3. Change Orders. Any change to the Services shall be in writing (a "Change Order") and signed by Company and Utility. If Company issues any request for a change in the Scope of the Services or the time of completion of the Services beyond those tasks described in the Services and not identified as a Change Order, but which Utility considers to be a Change Order, then Utility shall notify Company in writing and the parties shall mutually decide whether such a change in the Services or the time of completion of the Services constitutes a Change Order, which increases or decreases the Scope of the Services and increases or decreases the cost to Utility of performing the Services. If Utility issues a Change Order that results in an increase or decrease in the cost of the Services, then an adjustment shall be made to the total compensation

APPROVED
Packet Pg. 130 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 3 of 7 Form No. 79-1209
Advice 4366-G
January 2021
and/or the time of completion of the Services. All written Change Orders shall become a part of this Agreement. Utility may refrain from any additional work until Company has paid such additional amount as set forth above.

2.4. Payroll Taxes. Social security, federal, and other applicable taxes shall not be withheld from payments made to Utility.

SECTION 3 - INFORMATION AND OWNERSHIP

3.1. Confidential Information. During the term of this Agreement, either party may have access to and become acquainted with confidential information and trade and business secrets of the other. Treatment of this information by both parties is set forth in the Confidentiality Agreement, the form of which is attached hereto and incorporated herein as Attachment B of this Agreement (the "Confidentiality Agreement").

3.2. Ownership and Use; Limits on Liability. Notwithstanding the above, any and all material and information prepared, accumulated or developed by Utility, any subcontractor or their respective employees, including, without limitation, documents, drawings, designs, calculations, maps, plans, workplans, text, filings, estimates, manifests, certificates, books, specifications, sketches, notes, reports, summaries, analyses, data models and samples (hereinafter, collectively "Work Product"), shall remain the property of Utility when prepared or in process, whether or not delivered to Company. Utility hereby grants to Company an unrestricted royalty-free license to use, copy, and distribute any Work Product furnished by Utility to Company under this Agreement, subject to the terms specified in the Confidentiality Agreement. The Work Product provided by Utility hereunder is intended to meet or exceed all generally accepted industry standards for this type of work; however, except as may otherwise be set forth in the applicable Attachment(s), Utility makes no warranty or representation about the fitness, suitability, reliability, availability, timeliness or accuracy of Work Product or Services for any purpose. The Work Product will be done using information and assumptions at one point of time and which are subject to change at any time that could change the results or analysis reflected in Work Product. Estimates of costs may not cover all environmental costs or other unforeseen costs, or costs resulting from changes to laws, rules and regulations governing the Services herein. Therefore, except as may otherwise be set forth in the applicable Attachment(s), Utility does not warrant the Services or Work Product for any use and specifically disclaims any liability for any subsequent use of the Work Product, or any part thereof, by Company. Except as may otherwise be set forth in the applicable Attachment(s), no warranty of any kind is or will be included as part of the Services and all express and implied warranties, including any warranties of merchantability, and/or fitness for a particular purpose are specifically disclaimed. With the exception of claims solely arising from the gross negligence or intentional misconduct by Utility that occurs while performing the Services, Company will not hold Utility liable or responsible in any way for any losses, damages, claims, costs, expenses or other obligations it incurs, or may incur, arising out of or related to Company's use of, or reliance on, any part of the Services, Work Product or other information provided by Utility hereunder.

APPROVED
Packet Pg. 131 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 4 of 7 Form No. 79-1209
Advice 4366-G
January 2021
SECTION 4 - STATUS
The relationship between Utility and Company hereunder is and at all times during the term of this Agreement shall be that of independent entities. Nothing contained in this Agreement shall be construed to create a relationship of principal and agent, employer and employee, partnership or joint venture between theparties.

SECTION 5 - ATTORNEYS' FEES
Should any dispute arise regarding any term or provision of this Agreement or enforcement of any rights hereunder, or to collect any portion of the amount payable under this Agreement, then all litigation and collection expenses, witness fees, court costs and attorneys' fees shall be paid by the losing party to the prevailing party.

SECTION 6 - SUPERVISION AND COORDINATION
During the term of this Agreement, each party shall appoint a representative who will be authorized, empowered and available to act for and on behalf of each to implement the terms and conditions of this Agreement.

SECTION 7 - DISPUTES
Any dispute or need for interpretation arising out of this Agreement which cannot be resolved after a reasonable period of time of good faith negotiation may be submitted to the CPUC for resolution.

SECTION 8 - NOTICES
Any notice, demand, or request required or authorized in connection with this Agreement shall be deemed properly and duly given when sent by electronic mail as specified below:

If to Company:

E-mail Address:

If to Utility:

E-mail Address:

In addition to the notice specified above, notice may also be provided by telephone or e-mail to the telephone numbers and e-mail addresses for the representative appointed pursuant to

APPROVED
Packet Pg. 132 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 5 of 7 Form No. 79-1209
Advice 4366-G
January 2021
Section 6 above set out below, but must be immediately followed up by a written notice sent pursuant to the first paragraph of this Section 8:

If to Company:

Telephone Numbers:

E-mail Address:

If to Utility:

Telephone Numbers:

E-mail Address:

Either party may change the notice information in this Section 8 by giving notice within five (5) business days prior to the effective date of the change.

SECTION 9 - SUCCESSORS AND ASSIGNS
This Agreement may be not be assigned by either party without the written consent of the other party. Consent to assignment will not be unreasonably withheld, conditioned or delayed.

Company shall have the right to assign this Agreement, without the consent of Utility, for collateral security purposes to aid in providing financing its renewable gas project. Company will promptly notify Utility of any such assignment for collateral security purposes. Any assignment for collateral purposes entered into by Company shall require that upon any exercise of remedies by the financing party, the entity substituted for Company shall have an equal or greater credit rating as Company and have the legal authority and operational ability to satisfy the obligations of Company under this Agreement.

Either party shall have the right to assign this Agreement, without the consent of the other Party, when the assignment is to a successor, representative, or assignee which shall succeed by purchase, merger, corporate reorganization/restructuring or consolidation to all or substantially all of the assets of the assigning party.

Assignment shall not relieve the assignor of its obligations under this Agreement for the period before the assignment becomes effective, nor shall the non-assigning party's obligations be enlarged, in whole or in part, by reason of the assignment. At the time the assignment becomes effective, the assignee shall become a party to this Agreement and shall undertake all rights and responsibilities under this Agreement.

APPROVED
Packet Pg. 133 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 6 of 7 Form No. 79-1209
Advice 4366-G
January 2021
Any attempted assignment that violates any of the requirements of this Section 9 is void and ineffective.

SECTION 10 - APPLICABLE LAW
The provisions of this Agreement shall be construed and enforced in accordance with the laws of the State of California, without giving effect to its choice of law provisions.

SECTION 11 - WAIVERS
The failure or delay of either party to exercise or enforce at any time any of the provisions of this Agreement shall not constitute or be deemed a waiver of that party's right thereafter to enforce each and every provision of the Agreement and shall not otherwise affect the validity of this Agreement.

SECTION 12 - SEVERABILITY
If any provision of this Agreement is finally determined to be contrary to, prohibited by, or invalid under applicable laws or regulations, such provision shall become inapplicable and shall be deemed omitted from this Agreement. Such determination shall not, however, in any way invalidate the remaining provisions of thisAgreement.

SECTION 13 - ENTIRE AGREEMENT ANDAMENDMENTS
This Agreement and its Attachments constitute the entire understanding and agreement between the parties relating to the subject matter hereof and supersedes any prior written or oral understanding or agreement between the parties relating to the subject matter hereof.

This Agreement shall not be amended, altered, or supplemented in any way except by an instrument in writing, signed by the duly authorized representative of the parties that expressly references this Agreement.

APPROVED
Packet Pg. 134 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

SERVICES AGREEMENT
Automated Documents, Preliminary Statement, Part A Page 7 of 7 Form No. 79-1209
Advice 4366-G
January 2021
IN WITNESS WHEREOF, the parties have executed this Agreement as of Effective Date.

Pacific Gas and Electric Company
Company Name
Signature Signature
Print Name Print Name
Title Title
Date Date

APPROVED
Packet Pg. 135 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

PRELIMINARY ENGINEERING STUDY -
ATTACHMENT A-1
† Information collected on this form is used in accordance with PG&E’s Privacy Policy. Page 1 of 2 The Privacy Policy is available at pge.com/privacy. Form No. 79-1209A-1, Attachment A-1 Advice 4366-G
Automated Documents, Preliminary Statement, Part A January 2021 Utility will provide the Company with a report that provides a Preliminary Engineering Study ("PES") requested by the Company for construction of necessary facilities as described below (the "Services") following completion of an Interconnection Screening Study for the same location and less than or equal to the maximum volume / flow rate that will be the basis for this PES.

Utility proposes to analyze the impact on its gas transmission system of receiving minimum, average and maximum,
respectively, thousand Standard cubic feet per day (MScfd) on a 1/24th ratable hourly basis of new supply at ____________________________________________________, California, on a ( ) Displacement and/or an ( ) Expansion Receipt Point Capacity basis and identify any system improvements necessary to accept this newsupply.

The cost estimate calculated by Utility will include, but not be limited to, land acquisition, site development, right-of-way, metering, gas quality, permitting, regulatory, environmental, unusual construction costs, and, if applicable, operating and maintenance costs for any facility improvements, accurate to +100% / -50% based on a site visit and route evaluation for the Company's project. The findings and estimate will not constitute a proposal by Utility. Utility will not have performed a specific site or route evaluation forthe Company's project in the development of this estimate. Other service costs associated with construction of the Interconnector's Facility that are not part of already offered services could include, but not be limited to, engineering, consulting, contracting, construction costs, and environmental studies.

Utility's construction costs continue to rise with increasing costs of labor and materials.

Since the PES is developed using average historical project cost data, it is highly likely that the actual construction costs for the Company's particular project will vary significantly from the PES. Utility urges the Company to retain the services of a thirdparty engineering construction firm or enter into a Detailed Engineering Study with Utility to develop a more accurate construction cost estimate for this specific project.

Because of the exclusions and limitations of this initial review, Utility does not recommend that the Company use the PES for any other purpose, including any substantive planning or other decisions regarding the cost or viability of its project, except to further evaluate Company's project via a Utility Detailed Engineering Study.

Any use by the Company is solely at its own risk and should factor in the above risks and limitations.

A report that summarizes the results of Utility's analyses, identifies the study parameters, assumptions, limitations and the estimated construction costs of any facility improvements, evaluates whether the Interconnection Screening Study identified

APPROVED
Packet Pg. 136 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

PRELIMINARY ENGINEERING STUDY -
ATTACHMENT A-1
Automated Documents, Preliminary Statement, Part A Page 2 of 2 Form No. 79-1209A-1, Attachment A-1
Advice 4366-G
January 2021
pipeline system has sufficient physical Takeaway Capacity tosafely accommodate Company's specified maximum volume/flow rate on a ratable 1/24th hourly basis, Utility pipeline routing recommendation using Utility's rights-of-way, identification of the then current maximum allowable operating pressure and, if available, the operating pressures of the Utility's receiving pipeline system and potential pipeline route obstructions as determined by the Utility's physical observations will be provided to the Company.

The estimated cost to perform the Services is $ ________________________________.

Utility will complete the analysis within ____________________________ business days after receipt and Utility posting ofpayment.

Payment in full of the estimated cost of the Services is required upon execution of an Attachment A1 to proceed with the analysis. The Company will be responsible forthe actual costs of the Services; to this end, an invoice or refund will be issued to the Company at the completion forany difference between the actual costs and this estimate.

Capitalized terms used but not defined in this Attachment have the meaning ascribed to them in Utility's Tariff Rule No. 29.

Accepted and agreed to by their respective authorized representatives:

Pacific Gas and Electric Company
Company Name
Signature Signature
Print Name Print Name
Title Title
Date Date

APPROVED
Packet Pg. 137 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) aEsoLUTzo v No. Za22- aol
A RESOLUTION C} F THE CITY COUNCIL F T IE CITY OF REDDING AUTHORIZING SUBMITTAL 4F APPLICATIC? N(S) Ft3R ALL
CALRECYCLE +GRANTS F4R WHICH THE CITY OF REDDING IS

ELIGIBLE
WHEREAS, Public Resources Code sections 4$ 000 et seq. authorize the Department of Resources Recyeling and Recovery ( CalRecycle) to administer various grant programs { grants) in furtherance of the State of CaLifornia' s { State} effarts to reduce, recycle and reuse solid waste generated in the State thereby preserving landfill capaeity and protecting public health and safety, and the environment; and
WHEREAS, in furtherance ofthis authority CalRecycle is required ta establish procedures governing the applieation, awarding, and management ofthe grants; and WHEREAS, CalRecyele grant applicatian procedures require, amang other tl ings, an applicant' s governing body to deelare by resolution certain authorizations related to the administration of CalRecycle grants;
NOW, THEREFQRE, the City Council RESC} LVES as follows:

1. To authorize the submittal flf application o CalRecycle for all grants far which the City of Redding is eligible; and

2. To authorize the City Manager, or designee, to execute in the name of the City of Redding al1 grant documents, including but not limited ta, applications, agreements, amendments and requests for payment, necessary to secure grant funds and implement the approved grant project; and

3. To adopt these autharizations as effective for 5 years from the date of adoption of this resolution, until January 18, 2027.

I HEREBY CERTIFY that the foregoing resolution was introduced at a regular meeting of the City Council of the City of Redding on the 18th day af January, 2022, and was duly adopted at said meeting by the fallowing vote:

AYES: Councii Members - Dacquista, Mezzano, Resner, Winter, and Schreder NOES: Council Members - None
ABSTAIN: ouncii Members - None
ABSENT. Council Members— None
Y~
F _. r
R`ISTEN SC EDER, Mayor
ATTEST: APPR{JVED AS Tt? FORM:

PAMELA MIZE, Ci Clerk BARRY E. e ALT, ity A torney

APPROVED
Packet Pg. 138 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Monthly Public Meeting

10:00 A.M., December 19, 2023
Cal/EPA Building – Byron Sher Auditorium
Via Webcast
A. DIRECTOR’S REPORT
Presentations or discussions by the Director and/or Executive Offices regarding department matters, legislative updates, public affairs, or initiatives.

B. POLICY & PROGRAM UPDATE
Action Items

1. SB 1383 Implementation
Consideration of a Technology Determination for H Cycle Pursuant to Article 2 of the SB 1383 Regulations
Department Staff Contact: [email protected] Public Notice
C. GRANT AND LOAN PROGRAMS
Action Items

1. Awards for the Organics Grant Program (Fiscal Years 2021-22 and 2022-23) Department Staff Contact: [email protected] Public Notice

2. Eligibility Criteria and Evaluation Process for the Redemption Innovation Grant Program (California Beverage Container Recycling Fund, Fiscal Year 2022-23) Department Staff Contact: [email protected] Public Notice

3. Eligibility Criteria and Evaluation Process for the Local Conservation Corps SB 1013 Grant Program (SB1013, Fiscal Year 2022-23)
Department Staff Contact: [email protected]
Public Notice

4. Eligibility Criteria and Evaluation Process for the Workforce Development Grant Program (AB 179, Fiscal Year 2022‒23)
Department Staff Contact: [email protected] Public Notice

APPROVED
Packet Pg. 139 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Information Item

1. Award for the Beverage Container Redemption Pilot Project Grant Program (California Beverage Container Recycling Fund Fiscal Year 2022-23) Department Staff Contact: [email protected] Public Notice

2. Awards for the Farm and Ranch Solid Waste Cleanup and Abatement Grant Program (Farm and Ranch Cleanup Account, Fiscal Year 2023-24) Department Staff Contact: [email protected] Public Notice

3. Awards and Distribution of Payments for the Used Oil Payment Program (Used Oil Recycling Fund, Fiscal Year 2023-24)
Department Staff Contact: [email protected] Public Notice

4. Awards for the Household Hazardous Waste Grant Program (Integrated Waste Management Account, Fiscal Year 2023-24)
Department Staff Contact: [email protected] Public Notice

5. Awards for the Rubberized Pavement Grant Program (Tire Recycling Management Fund, Fiscal Year 2023-24)
Department Staff Contact: [email protected] Public Notice

6. Approval of a Recycling Market Development Zone (RMDZ) Loan in the amount of $3,500,000 for Pinnpack Capital Holdings, a Delaware LLC (Recycling Market Development Revolving Loan Subaccount, Fiscal Year 2023–24).

Department Staff contact: [email protected] Public Notice
Open Applications:

Farm and Ranch Solid Waste Cleanup and Abatement Grant Program Application Due Dates: January 9, 2024 (Cycle 81); April 2, 2024 (Cycle 82) Beverage Container Recycling City/County Payment Program Application Due Date: January 17, 2024
Community Composting for Green Spaces Grant Program
Application Due Date: January 23, 2024

APPROVED
Packet Pg. 140 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

D. POLICY MANDATES/WORKSHOPS/RULEMAKING PROCEEDINGS
Extended Producer Responsibility Program Updates

1. SB 54 Implementation
Department Staff Contact: [email protected]

2. Review of the Drug Takeback Solutions Foundation’s Revised 2022 Annual Report for Covered Drugs
Department Staff Contact: [email protected]
Information Items

1. Consideration of Carpet America Recovery Effort’s Contingency Plan Amendment
Department Staff Contact: [email protected] Public Notice

2. Overview of the 2022 California Waste Tire Market Report Department Staff contact: [email protected] Public Notice
Action Items

1. AB 1201 Bifurcated Collection Determination
Department Staff Contact: [email protected] Public Notice
E. ELECTRONIC WASTE RECYCLING PROGRAM
Information Items

1. 2023 Covered Electronic Waste Net Cost Reporting Requirement Department Staff Contact: [email protected] Public Notice
F. LOCAL ASSISTANCE
Action Items

1. Five-Year Review Report for the Countywide Integrated Waste Management Plan for the County of Alameda
Department Staff Contact: [email protected] Public Notice

APPROVED
Packet Pg. 141 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

G. SOLID WASTE AND TIRE FACILITIES
Action Items

1. City of Claremont Community Services Department, located at 1616 Monte Vista Avenue, Claremont, CA 91711, San Bernardino County, New Solid Waste Facilities Permit, Action Needed January 8, 2024
Department Contact: [email protected]
Public Notice

2. Bee Canyon Greenery, located at 11002 Bee Canyon Access Road, Irvine, CA 92602, Orange County, Revised Compostable Materials Handling Facility Permit, Action Needed December 31, 2023
Department Contact: [email protected]
Public Notice

3. Yolo County Central Landfill, located at 44090 CR 28H, Woodland, CA 95776, Yolo County, Revised Solid Waste Facilities Permit, Action Needed January 19, 2024
Department Contact: [email protected]
Public Notice

4. Otay Mesa Compost Facility, located at 434 Alta Road, San Diego, CA 92154 San Diego County, New Compostable Materials Handling Facility Permit, Action Needed January 20, 2024
Department Contact: [email protected]
Public Notice

5. Mountain View Organic Waste Processing Facility, located at 1641 Mountain View Avenue, Oxnard, CA 93030, Ventura County, Revised Solid Waste Facilities Permit, Action Needed February 3, 2024
Department Contact: [email protected] Public Notice

6. Madison Materials, Inc., located at 1035 East Fourth Street, Santa Ana, CA 92701, Orange County, Modified Solid Waste Facilities Permit, Action Needed February 3, 2024
Department Contact: [email protected]
Public Notice

APPROVED
Packet Pg. 142 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

H. PUBLIC COMMENT
Get involved in CalRecycle’s decision-making process. To more fully engage with Californians on monthly public meeting agenda items, CalRecycle accepts welcomes live public comments in-person or over-the-phone.
_____________________________________________________________________ CalRecycle has a public noticing site to provide interested parties with information about programs, activities, and departmental decisions.
• To review final CalRecycle decisions and other department activities, please go to: CalRecycle.ca.gov/PublicInfo/ or CalRecycle.ca.gov/BevContainer/Notices. • For public meeting participation, listserv, and feedback information, please go to:

CalRecycle.ca.gov/PublicMeeting/
People may speak on any matter concerning CalRecycle with the exception of items related to pending adjudicative (certification or enforcement) proceedings.

APPROVED
Packet Pg. 143 Attachment: Previous Staff Report 12/3/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

CITY OF REDDING

REPORT TO THE CITY COUNCIL
Recommendation
Authorize and approve the following:
(1) Accept grant funding in the amount of $10,000,000 from CalRecycle for the design and construction of the Redding Organics Diversion to Energy Operation project, a food waste receiving and biogas production facility at the City of Redding (City) Clear Creek Wastewater Treatment Plant;
(2) Adopt Resolution approving and adopting the 26th Amendment to Budget Resolution No. 2023-060 appropriating $10,000,000 in state grant funds and $2,600,000 in City Wastewater Department funds for the project; and
(3) Authorize the Public Works Director to sign the required documents with Pacific Gas and Electric Company for the design and construction of a biogas Pipeline Injection Station.

Fiscal Impact
The Redding Organics Diversion to Energy Operation (RODEO) project's total cost is estimated to be $12,600,000 and will be funded by CalRecycle CoDigestion grant funding and the City of Redding’s (City) Wastewater Utility fund. The CalRecycle grant will provide $10,000,000 towards the project while Wastewater Utility provides $2,600,000 from their reserve cash balance. Though funding for the construction of this facility was not previously budgeted, the Wastewater Utility has adequate reserve funding to cover costs exceeding the amount provided by grant funding.

Alternative Action
The City Council may decline to accept this grant funding. By doing so, this project will not be constructed and CalRecycle may allocate these funds to another agency. The Solid Waste Utility will continue to find alternatives for disposing of food waste and other organics, as required by California Senate Bill 1383 and other legislative requirements, mandating the diversion of organics from landfills.

MEETING DATE: February 6, 2024
ITEM NO. 4.11(h)
FROM:
***APPROVED BY***
[email protected] [email protected]
SUBJECT: 4.11(h)--Accept CalRecycle grant funding for the Redding Organics Diversion to Energy Operation Project and adopt a Budget Resolution.

Michael Webb, Public Works
Director

APPROVED
Packet Pg. 144 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Report to Redding City Council January 31, 2024
Re: 4.11(h)--Accept CalRecycle Grant Funding for the (RODEO) and adopt Budget Reso Page 2 Background/Analysis
Recent State legislative changes regarding greenhouse gas emissions and the disposal of organic waste (California Senate Bill (SB) 1383, California Assembly Bill (AB) 32, AB 1826, AB 876, AB 341, and AB 1594) mandate that landfills no longer accept organic wastes. SB 1383 codified California's commitments to reduce greenhouse gas emissions and air pollution statewide.

Methane gas emissions from landfills are being targeted to reduce California’s Greenhouse Gas emissions. Currently, staff has secured the capacity for disposal of source-separated organic food waste material at the closest commercial organics processing facility in Oroville, CA. This material is planned to be trucked to the facility by City Solid Waste staff and processed at a current rate of $84/ton increasing to $95/ton in 2025 with an estimated annual cost of $74,000.

This cost doesn’t include staff or trucking costs. This ongoing cost will continue to increase annually as capacity becomes less available. As a result, staff has identified the RODEO project that leverages existing City infrastructure and will eliminate the need for Solid Waste to transport organics out of the area and reduce its processing fees.

The RODEO project would construct a food waste receiving station at the Clear Creek Wastewater Treatment Plant to accept organics into the existing anaerobic digestion process and biogas conditioning system to produce methane gas which will be sold to Pacific Gas and Electric (PG&E) via a Pipeline Injection Station. This Project helps meet the requirements of SB 1383 by diverting food waste from landfills, and will also produce methane gas, which will be captured and used for other beneficial purposes. In addition, it is anticipated that the project will generate renewable energy credits for the City.

A feasibility study was conducted with PG&E to determine if current PG&E infrastructure would be adequate to accept the methane gas produced by the RODEO project. PG&E determined that the project is feasible and it has been cleared by PG&E for further design. A contract with PG&E for preliminary engineering of a methane gas Pipeline Injection Station would need to be executed for an initial amount of $50,000. As the project development process continues, the contract with PG&E will need to be amended to provide additional funding for the construction of the Pipeline Injection Station, estimated at approximately $3,500,000.

On January 18, 2022, the City Council adopted Resolution No. 2022-001 authorizing the submission of applications for all California Department of Resources Recycling and Recovery (CalRecycle) grants for which the City is eligible through January 18, 2027. The Resolution also authorized the City Manager, or designee, to execute in the name of the City all grant documents, applications, agreements, amendments, and requests for payment, necessary to secure grant funds and implement the approved grant project.

In May 2023, the Solid Waste and Wastewater utilities hired a consultant to apply for a competitive grant from CalRecycle’s Organics Grant Program. The RODEO project was submitted for grant funding. These grant funds would cover project design and construction costs. On December 14, 2023, CalRecycle notified the City that the grant request was approved for the maximum award amount of $10,000,000.

Staff recommends the addition of $2,600,000 of wastewater reserve funds to the FY2023-24 capital budget to complete the Project.

APPROVED
Packet Pg. 145 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) Report to Redding City Council January 31, 2024
Re: 4.11(h)--Accept CalRecycle Grant Funding for the (RODEO) and adopt Budget Reso Page 3 Environmental Review
Funding acceptance is not a project as defined by the California Environmental Quality Act (CEQA), and no further action is required at this time. Acceptance of the grant funding will allow the design and environmental technical studies to proceed for the Food Waste Receiving and Biogas Production Facility Project. CEQA compliance documentation would be presented to Council at, or prior to, award of the project.

Council Priority/City Manager Goals
• Government of the 21st Century – “Be relevant and proactive to the opportunities and challenges of today’s residents and workforce. Anticipate the future to make better decisions today.”
Attachments
^Resolution
^Location Map_
^ORG7 Award RFA
^Attachment I - ORG7 Project Summaries
^PG&E Agreement and Attachment A1
^Reso 2022-001 - Authorizing Submittal of Application(s) For All CalRecycle Grants CalRecycle December 2023 Monthly Public Meeting Agenda Revised

APPROVED
Packet Pg. 146 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383)) RESOLUTION NO. 2024-___

A RESOLUTION OF THE CITY OF REDDING APPROVING AND ADOPTING THE 26
th AMENDMENT TO CITY BUDGET RESOLUTION NO. 2023-060
APPROPRIATING $12,600,000 FOR THE REDDING ORGANICS DIVERSION TO

ENERGY OPERATION PROJECT AND THE ASSOCIATED FUNDING SOURCES FOR FISCAL YEAR 2023-24

BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF REDDING THAT Budget Resolution No. 2023-060 be and is hereby amended as follows:

FUND DIVISION DESCRIPTION INCREASE DECREASE
231 6392

Wastewater Treatment Capital
Outlay
$12,600,000
THAT account titles and numbers requiring adjustments by this Resolution are as follows:

USE SOURCE

OF FUNDS OF FUNDS
Decrease (Increase) Fund Balance
231-6392-2910000-00000 Fund Balance $ 2,600,000
Increase (Decrease) Revenue
231-6392-3631401-00000 State Grant Capital - Wastewater $ 10,000,000 Increase Expenditures
231-6392-7800042-00000
Wastewater - Structures &
Improvements $ 12,600,000
Total $ 12,600,000 $ 12,600,000
THAT the purpose is to appropriate $12,600,000 for the Redding Organics Diversion to Energy Operation project and the associated funding sources for fiscal year 2023-24.

I HEREBY CERTIFY that the foregoing resolution was introduced at a regular meeting of the City Council of the City of Redding on the 6th day of February, 2024, and was duly adopted at said meeting by the following vote:

AYES: COUNCIL MEMBERS:

NOES: COUNCIL MEMBERS:

ABSENT: COUNCIL MEMBERS:

ABSTAIN: COUNCIL MEMBERS:

TENESSA AUDETTE, Mayor
ATTEST: FORM APPROVAL:

SHARLENE TIPTON, City Clerk CHRISTIAN M. CURTIS, City Attorney

APPROVED
Packet Pg. 147 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

APPROVED
Packet Pg. 148 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Request for Approval
To: Zoe Heller
Deputy Director, Division of Circular Economy
From: Michelle Martin
Branch Chief, Financial Resources Management Branch
Request Date: December 6, 2023
Decision Subject: Awards for the Organics Grant Program, Cycle 7 (Greenhouse Gas Reduction Fund, Fiscal Years 2021‒22 and 2022‒23, and General Fund, Fiscal Year 2022‒23)
Action By: December 13, 2023
Summary of Request
Staff requests approval of 23 grant awards in the amount of $130,620,128 for the competitive Organics Grant Program (Program) for fiscal years (FYs) 2021‒22 and 2022‒23. This Program was oversubscribed by $58,292,627 as $188,912,755 in funding was requested from 32 eligible applications received. The remaining passing applications, reflected in rank order in Table 3, could be funded if additional funds are allocated to this program in the future.

Funding
The FY 2021–22 proposed Budget, as amended by Senate Bill (SB 170) (Chapter 240, Statutes of 2021), allocated $70,000,000 to CalRecycle from the Greenhouse Gas Reduction Fund, with $3,500,000 reserved to cover administrative costs, as authorized in the Budget and shall be used to provide grants for the purposes of paragraphs (1), (2), or (5) of subdivision (b) of Section 42999 of the Public Resources Code. CalRecycle allocated $4,240,000 for a regional cycle of the Community Composting for Green Spaces Grant Program and $510,000 for a separate grant cycle for community composting projects, available only to Qualifying Tribal Entities. The remaining funding in the amount of $61,750,000 is recommended for award in this RFA.

The FY 2022–23 Budget, as amended by Assembly Bill (AB) 179 (Chapter 249, Statutes of 2022), allocated $15,000,000 to CalRecycle from the General Fund, with $750,000 reserved to cover administrative costs, as authorized in the Budget. CalRecycle has awarded $12,338,802 of the FY 2022–23 money in the cycle of the Organics Grant Program. The remaining $1,911,198 allocation for the purposes of paragraphs (1), (2), or (5) of subdivision (b) of Section 42999 of the Public Resources Code is recommended for award in this RFA.

The FY 2022–23 Budget, as amended by AB 179, allocated $10,000,000 to CalRecycle from the Greenhouse Gas Reduction Fund, with $500,000 reserved to cover administrative costs, as authorized in the Budget. CalRecycle awarded $3,950,527 of the FY 2022–23 money to an unfunded applicant from the Co-Digestion Grant Program, resulting in $5,549,473 being recommended for award for purposes of paragraph (6) of subdivision (b) of Section 42999 of the

APPROVED
Packet Pg. 149 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Public Resources Code. In addition, AB 179 allocated $180,000,000 to provide grants to local jurisdictions to assist in the implementation of SB 1383 (Lara, Chapter 395, Statutes of 2016).

Of that allocation, $81,000,000 was allocated to the Organics Grant Program to fund the immediate, critical infrastructure needed to process organic waste as required by SB 1383.

Eligible entities for this funding include cities, counties, cities and counties, Joint Powers Authorities, and special districts directly responsible for solid waste collection services.

CalRecycle recommends utilizing $61,409,457 of this funding to award all local jurisdiction applications with a passing score. The remaining amount of $19,590,543 will be redirected to the SB1383 Local Assistance Grant Program.

Table 1. Funding
Fund Source Amount
Available
Amount to
Fund Item
Amount
Remaining Line Item
Greenhouse Gas
Reduction Fund (FY
2021–22)
$61,750,000 $61,750,000 $0 Local Assistance
/Organic
Infrastructure
Grants
General Fund (FY
2022–23)
$1,911,198 $1,911,198 $0 Local Assistance
/Organic
Infrastructure
Grants
Greenhouse Gas
Reduction Fund (FY
2022–23
$5,549,473 $5,549,473 $0 Local Assistance
/Co-Digestion
Grants
Greenhouse Gas
Reduction Fund (FY
2022–23
$81,000,000 $61,409,457 $19,590,543 Local Assistance
/SB 1383 Grants
Total $150,210,671 $130,620,128 $19,590,543
Background and Findings
Statutory Authority
Public Resources Code section 42995 et seq., added to statute by the enactment of SB 862 (Statutes of 2014, Chapter 36) and amended by SB 155 (Statutes of 2021, Chapter 258), authorizes CalRecycle to administer a grant program to provide financial assistance to reduce the emissions of greenhouse gases (GHG) by promoting in-state development of infrastructure, food waste prevention, or other projects to reduce organic waste or process organic and other recyclable materials into new, value-added products.

Program Background
This Program is part of California Climate Investments, a statewide program that puts billions of Cap-and-Trade dollars to work reducing GHG emissions, strengthening the economy, and improving public health and the environment. At least 35 percent of California Climate Investments must benefit disadvantaged communities, low-income communities, and lowincome households, collectively known as priority populations.

APPROVED
Packet Pg. 150 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

This Program provides funds to support expansion of the waste management infrastructure, particularly for new or expanded organics infrastructure such as composting and digestion facilities, to achieve greenhouse gas reductions. These investments will result in reduced methane emissions from landfills; benefit priority populations by upgrading existing facilities and, where warranted, establish new facilities; result in air and water quality benefits in addition to greenhouse gas (GHG) emission reductions; and create jobs.

Criteria and Process
The Eligibility Criteria and Evaluation Process was discussed at the December 20, 2022, CalRecycle Public meeting and subsequently approved by the Deputy Director. The Notice of Funds Available was published on CalRecycle’s website on February 9, 2023, and a notice was sent to interested parties.

Applications were due to CalRecycle on May 2, 2023, with a secondary due date of May 11, 2023, for authorizing documentation submission. CalRecycle received 69 applications requesting a total of $387,845,869.30. After the close of the application period, staff reviewed the applications for completeness and eligibility. As a result, 20 applications were disqualified for either submitting an incomplete application or having an ineligible project. Staff reviewed the remaining applications in accordance with the approved evaluation and scoring criteria.

Subsequently, 17 applications did not receive a passing score. The maximum grant award is $500,000 for in-vessel projects, $3,000,000 for stand-alone pre-processing projects, $10,000,000 for anaerobic/co-digestion and compost projects, and $13,000,000 for anaerobic/co-digestion and compost projects with a pre-processing project. Staff proposes to fund 23 of the 32 eligible applicants. If additional monies become available, staff recommends funding the remaining eligible applicants in rank order, as listed in Table 3. As a result of the projects recommended for award, 7.7 million tons of green and food material will be diverted from landfills, a reduction of over 2 million MTCO2e in greenhouse gas emissions, and 114 jobs will be created.

Attachments
See Attachment I – Project Summaries for a description of each project recommended for award.

Recommendation
Staff recommends approval of 23 grant awards as listed below for a total of $130,620,128.

Table 2. Recommended Awards
Applicant Project Type Award
Amount
Humboldt Waste Management
Authority*
Standalone Pre-Processing $2,710,081
Kochergen Farms Composting,
Inc. dba Green Valley
Recycling
Standalone Pre-Processing $3,000,000
* SB 1383 Funding Recipient

APPROVED
Packet Pg. 151 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Applicant Project Type Award
Amount
Republic Services of Sonoma
County, Inc.

Standalone Pre-Processing $2,461,423
Sacramento County* Standalone Pre-Processing $3,000,000 Subtotal $11,171,504
California Grinding, Inc. Anaerobic Digestion $6,625,956† City of Napa* Anaerobic Digestion $10,000,000
City of Riverside* Co-Digestion $10,000,000
City of Redding* Co-Digestion $10,000,000
Los Angeles County Sanitation
Districts*
Co-Digestion $10,000,000
SANCO Services LP Anaerobic Digestion $10,000,000
University of California, Davis Anaerobic Digestion $4,769,324 Subtotal $61,395,280
Anderson Landfill, Inc. Compost $10,000,000
California Wood Recycling dba
Agromin
Compost $10,000,000
Forward, Inc. Compost $5,167,510
Kern County* Compost $10,000,000
Northern Recycling, LLC Compost $10,000,000
Riverside County* Compost $1,288,470
Western Placer Waste
Management Authority*
Compost $9,960,379
Subtotal $56,416,359
California State University,
Sacramento
In-Vessel $179,618
DSM Group, LLC In-Vessel $341,367
Foodbank of Santa Barbara -
Goleta
In-Vessel $500,000
Foodbank of Santa Barbara -
Santa Maria
In-Vessel $500,000
University of Southern
California
In-Vessel $116,000
Subtotal $1,636,985
Grand Total $130,620,128
† Recommending partial award due to limited funds. Remaining amount included in Table 3.

APPROVED
Packet Pg. 152 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))

Table 3. Recommended Awards if Additional Funds Become
Available - B- List
Applicant Project Type Approved
Amount
California Grinding, Inc. Anaerobic Digestion $3,236,544‡ Arakelian Enterprises, Inc. DBA
Crown Recycling Services
Standalone Pre-Processing $3,000,000
Recology Ostrom Road Compost $10,000,000
Engel & Gray, Inc. Compost $2,799,620
Arakelian Enterprises, Inc., dba
American Organics
Compost $9,636,000
Universal Waste Systems, Inc. Standalone Pre-Processing $3,000,000 Mid-Valley Recycling, LLC Anaerobic Digestion $10,000,000 North State Renewables LLC Anaerobic Digestion $10,000,000 Paso Robles Waste Disposal
Inc. dba Paso Robles Waste &
Recycle
Anaerobic Digestion $2,643,200
Lost Hills Environmental LLC Compost $3,977,263
Total $58,292,267
Deputy Director Action
On the basis of the information and analysis in this Request for Approval and the findings set out herein, I hereby conditionally approve the grant awards for the Organics Grant Program as listed in Table 2. Each proposed grantee’s award is subject to two conditions:

1. The recommended grantee must pay all outstanding debts due to CalRecycle, or bring current any outstanding payments owed to CalRecycle, within 60 days of the date of the award email.

2. The recommended grantee’s Signature Authority (or where delegation is authorized, his or her Designee) must sign and return the Grant Agreement to CalRecycle. The signed Grant Agreement must be received by CalRecycle within 60 days of the date of the award email.
___________________________ ____________________________ Zoe Heller Dated
Deputy Director
‡ Remaining recommended award amount from Table 2.

APPROVED
Packet Pg. 153 Attachment: Previous Staff Report - 02/06/2024 (4.11(a)--Approve the First Amendment to Contract (C-10383))