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redondo
B E A C H
CITY OF REDONDO BEACH
RFP#2122-008
Proposal for Maintenance, Repair and Technical Support
Services for Public Safety Radio Equipment
COMMLine inc.
January 2022
City of Redondo Beach - Purchasing
415 Diamond St., Door 1
Redondo Beach, CA 90277
ATTN: RFP#2122-008
Re: Cover Letter for RFP#2122-008
Commline, Inc. would like to thank the City of Redondo Beach for the opportunity to present this proposal for the City's maintenance, repair, and technical support services for the public safety radio equipment. Enclosed is Commline, Inc's proposal for the City of Redondo Beach's RFP#2122-008: Maintenance, Repair and Technical Support Services for Public Safety Radio Equipment. With submission of this proposal, Commline, Inc. acknowledges all addenda pertaining to RFP#2122-008, and guarantees the validity of this proposal for 180 days after the RFP submittal deadline of Thursday, January 6, 2022. Commline, Inc. confirms its ability to provide all necessary materials, equipment, software, and services to meet the requirements of RFP#2122- 008. As provided within submitted documentation, Commline, Inc. accepts the terms and conditions in the Project Services Agreement. Thank you for the opportunity and review of Commline, Inc. and it's proposal.
Sine~
tn Narimatsu
Business Analyst
P: (310) 390-8003 Ext. 116
F: (310) 390-4393
[email protected]
COMMLine inc.
Management Team
James Jun - President/CEO
Jeff Fukasawa - VP, Business Development
Tim Jun - VP, Operations
Victor Bowers - Director of Service
Rudy Cabral & Jason Castillo - Managers, Rentals
Joe Sh in - Manager, Project Management
Services Provided
• New Product Sales
• System Consulting, Design & Implementation
• Field Service & Repairs
• Frequency Planning & Coordination
• Project Management
• Radio Rentals
Commline, Inc. has been in business for over 35 years, specializing in RF (radio frequency) communications equipment. We provide sales and services to public safety agencies, as well as private sector enterprises & entities.
Although RF technology is the basis for our business, trends in IP/digital technologies have converged with RF in the past 10 years. It is this very fact that sets Commline apart from many of its competitors.
Understanding IP and networking is as critical to designing a proper communications system as running coax cable and implementing a proper antenna design. We have developed and continue to cultivate relationships with leading technology suppliers and manufacturers to help implement best-in-class communications systems. We work and train with the world 's premiere communications and value-added technology providers, such as Tait, Harris, Motorola Solutions, Kenwood/EF Johnson, lcom, Panasonic, Avtec, Telex, Zetron, Cambium and many others.
Comm line has designed, installed, and maintained systems for many entities throughout the South Bay - most notably: South Bay Regional Public Communications Authority (SBRPCA), City of Downey, and El Camino College. Commline was responsible for each entity's installation, integration, and management of critical infrastructure, consisting of multiple dispatch positions, RF subscribers, microwave links, and alerting systems,
Any RF vendor partner will have many challenges in providing the proper design and implementation of a radio system. Working with a partner who understands your current needs and future goals is critical to ensuring a successful system . It is important to understand that the partner's role is not only to interact with operational personnel but also to bridge and work with IT professionals. It is in this capacity that Commline can exceed performance expectations and achieve the highest probability for implementation success in the most timely and cost effective manner.
If you require additional information or references, please contact us. •• • MOTOROLA •• ,.,,.w1a ZETR.ON. talt
communications LJHARRIS
FAST. FORWARD
COMMLine inc.
CITY AND MUNICIPAL REFERENCES OF SIMILAR SERVICES
South Bay Regional Public Communications Authority 2015 - Present Contact: John Krok
Title: Executive Director
Address: 4440 W. Broadway, Hawthorne, CA 90250
Contact Info: (310) 973-1802, [email protected]
Commline's Role: Sales!Technical Services support of radio system/infrastructure (6) Site Astra P25 Trunk Radio System - 12 channel
(9) Site Conventional Analog System - 6 channel
(11) Site MPLS Microwave System
(17) Avtec Console Position - CSSI interface to Glendale (3) WestNet Fire Station Alerting System/ RF Integration 24/7/365 Technical support for 911 Dispatch Center for Fire and Police Dept. for the cities of Hermosa Beach , Manhattan Beach , El Segundo, Hawthorne, Gardena, and Culver City.
City of Downey Fire Department 2018 - Present
Contact: Dan Hurlock
Title: Battalion Chief, Fire Department
Address: 12222 Paramount Blvd. , Downey, CA 90242
Contact Info: (562) 904-7301 , [email protected]
Commline's Role: Sales/technical support and consultation for RF infrastructure, Microwave and Subscribers. Interfaced with WestNet system, and US Digital.
Upgrade Radio Communications Network and Dispatch Center Downey Fire Dispatch services (City of Downey, Compton, Santa Fe Springs) (6) Site, (6) Channel UHF System
Dispatch (5) Position Fire (5) Position Police
Radio Programming , Encryption for 700+ Subscribers
Create microwave ring topology with fiber redundancy
Architect, construct, and engineer (2) 80ft SSV Towers
Create Temporary Dispatch Center location , with Microwave, while construction of new facility was taking place
24/7/365 support for Downey Fire Dispatch, City of Compton , and City of Santa Fe Springs.
El Camino College Police Department 2018 - Present
Contact: Josh Armstrong
Title: Fleet Manager, Police Department
Address: 16007 Crenshaw Blvd., Torrance, CA 90506
Contact Info: (310) 660-6777, [email protected]
Commline's Role: Sales/technical support of radio system/infrastructure (3) Avtec Console Position and Dispatch Services
(2) Mini-SIP
Integration through PD, Campus, and Mutual Aid with SBRPCA Radio Programming for 250+ subscribers
COMMLine inc.
THE COMMLINE TEAM RESPONSIBLE FOR SERVICES PROVIDED IN
THIS PROPOSAL.
■ Victor Bowers, Director of Service
■ Eduardo Lara, Network Systems Engineering Manager
■ Jean-Paul Rose, Network Systems Administrator
■ Justin Pang, Network Systems Engineer
■ Rafael Abarca, Installation Manager
■ Season Ruiz, Service Coordinator
■ Jeff Fukasawa, Vice President of Sales and Business Development ■ Ryan Narimatsu, Project/Customer Service Manager
COMMLine inc.
Victor Bowers, Director of Service
Education:
Experience:
2015 - Current
Civic Groups:
Certifications:
University of Missouri
General Studies, 2003
Commline, Inc., Director of Service
- Oversee all matters of Service, Installation, and Rental procedure - Service and maintenance of commercial and public safety equipment, including troubleshooting, repair, and installation of repeaters, antennas, combiners, end-user equipment, and dispatch consoles.
- Deploy and commission two-way radio systems; worked with multiple teams, vendors, and manufacturers to deliver and integrate together multiple pieces of infrastructure and equipment
- Deliver on-site and remote issue diagnostics, issue mitigation, long-term preventative care for routine and emergency situations
- Regional Single Point of Contact for all customer systems' support - Develop procedures and processes to support system enhancements, maintenance, and operations of cell site equipment
- Proficient in system design from RF linking, line level adjustment, to system acceptance at the end-user level
- Worked internationally with multiple technologies across the globe while overcoming language and cultural barriers while delivering support and deployment services
Interoperability Network of the South Bay - Technical Committee lnteragency Communications Interoperability - Technical Committee IPC-J-STD001 Certified IPC Soldered Electrical and Electronic Assemblies Bird RF Systems - In-Building Coverage Solutions
Tait Communications - Global Technical Development
- Simulcast - MPT1327
- P25 Phase 1 and 2 - Tier II & Tier Ill DMR
- P25 Trunking - CAP Testing
- Factory Line Repair - Field Commissioning
- RF Coverage Design
Astra 25 IV&D GTR 8000 Repeater Site Workshop - AST 4208 Astro 25 IV&D IP-Based Digital Simulcast Workshop-AST4217 Astro 25 IV&D Radio System Administrator Workshop - AST 4102 Astra 25 IV&D System Overview - AST1038
Astra 25 Systems Applied Networking - NWT003
MOTOTRBO Systems Capacity Max Technical Professional - PCT201 O ACSM Certification - 2018/2019 -Avtec Certified System Maintainer- 2019 Scout Select Service - Scout Select Technician
COMMLine inc.
Eduardo Lara, Network Systems Engineering Manager
Education:
Experience:
2014 - Current
Certifications:
DeVry University
Electronics Engineering and Technology, 2014
Comm/ine, Inc., Network Systems Engineering Manager
- Experienced and knowledgeable in multiple radio systems: analog, digital, MOTOTRBO, P25 conventional, P25 Trunk systems, dispatch consoles, and different two-way manufacture companies:
- Motorola - Vertex
- Kenwood - Tait
- Harris -Avtec
- Telex -TRBOVui
- TRBONet - SmartPTT
- Manage programming installing, and maintaining of two-way radio systems for commercial and public safety.
- Administrated infrastructure design, antenna systems, subscriber units, control stations, base stations, repeaters, duplexers, combiners, filter systems, and other frequency infrastructure
- Advice, coordinate, and supervise system design
- Coordinate projects to determine deadlines and timelines for completion - Organize various types of customer reports, plans, and system documentation
- Train and supervise junior and field service technicians Telex Certification - Bosch Security & Communications Training Academy Astra 25 Systems Applied Networking - NWT003
Astra 25 IV&D GTR 8000 Repeater Site Workshop -AST 4208 Astra 25 IV&D IP-Based Digital Simulcast Workshop -AST 4217 Astra 25 IV&D System Overview - AST1038
Astra 25 IV&D Radio System Administrator Workshop -AST 4102 COBHAM BOA Certification
ACSM Certification - 2018/2019 -Avtec Certified System Maintainer - 2019 Scout Select Service - Scout Select Technician
COMMLine inc.
Jean-Paul Rose, Network Systems Administrator
Education:
Experience:
2020 - Current
2018 - 2020
2017 - 2019
2015 - 2018
COMMLine
El Camino College
General Studies - Education and History, 2001
Commline, Inc., Network Systems Administrator
- Support and maintain ongoing internal and external company relationships - Engineer and support development of large-scale communications systems - Develop and streamline existing business procedures
- Support Service team engagements and project management - Maintain and manage customer relationships for large-scale or dedicated client sites
The Seventh Spark, Technical Project Manager
- Manage dedicated team software developers
- Oversee and develop growth product lines
- Document feedback and operational reports
- Manage product Q&A, as well as develop policies and process for product engagement and support
- Troubleshoot and provide consistent customer service and care Hypercannon, Technical Project Manager/Operations Manager - Manage dedicated team software developers
- Oversee and develop growth product lines
- Document feedback and operational reports
- Manage business operations, which includes billing , payroll , and general operations
- Manage product Q&A, as well as develop policies and process for product engagement and support
- Project management for software-based engagements
Panasonic Corporation of North, Field Engineer
- Customer support and field service, which includes installation, end-user training , and product guideline development
- Pre-sales support for dedicated sales team nationwide - Troubleshoot and provide consistent customer service and care inc.
Justin Pang, Network Systems Engineer
Education:
Experience:
2019 - Current
University of Colorado, Colorado Springs
Physics, 2019
Commline, Inc., Network Systems Engineer
- Experienced and knowledgeable in multiple radio systems: analog, digital, MOTOTRBO, P25 conventional , P25 Trunk systems, dispatch consoles, and different two-way manufacture companies:
- Motorola - Vertex
- Kenwood - Tait
- Harris -Avtec
- Telex -TRBOVui
- TRBONet - SmartPTT
-Assist in programming installing, and maintaining of two-way radio systems for commercial and public safety.
- 2.5 years of Land-Mobile Radio installs and service; installing vehiclemounted radio units, full system builds for Public Safety Vehicles (lights & sirens), and various RF infrastructure for Commercial and Public Safety systems.
- Provided support to dispatch systems for numerous Commercial, Public Safety, and other Critical Infrastructure organizations Certifications: ACSM Certification - 2020/2021 - Avtec Certified System Maintainer - 2021 PCTEL SeeHawk Public Safety Testing Methods Course - 2021 OSHA 10-Hour Construction Safety Training - 2020
Southern California NERC-CIP Training - 2020
Harris Advanced Access Control (AAC) Training - 2020
L3 Harris-Tait Power Product Overview Training - 2020
Harris Mobile Radio Installation Overview Training - 2020 COMMLine inc.
Rafael Abarca, Installation Manager
Education:
Experience:
2017 - Current
2012 - 2017
2002-2012
Certifications:
Huntington Park High School
General Studies, 1991
Commline, Inc., Installation Manager
- Supervise and install radio equipment in public safety, commercial, and personal vehicles for Commline customers.
- Perform job walks; review and advise what equipment is needed and what labor needs to be completed
- Installation and fabrication of materials to install with agreement - Troubleshoot power issues, radio issues, lighting equipment issues, and repairing in a timely manner
Bespoke Coach, Installer/Fabricator
- Installation of audio equipment in Mercedes Sprinter Vans - Fabricate interior panels
- Mount seat bases
- Frame and wire all equipment
Al & Ed's Auto Sound, Installer/Fabricator
- Detail high-end vehicles
- Install car audio equipment
- Integrate factor OEM systems
- Fabricate custom enclosures and dash kits
MECP Certified 1996 - Mobile electronic Certified Professional U pfitter Certification
Installer Institute Certified in Advanced Fabrications
COMMLine inc.
Season Ruiz, Service Coordinator
Education:
Experience:
2017 - Current
Rio Hondo College
General Studies, 2001
Commline, Inc., Service Coordinator
- Schedule Service Dept. and Installation Dept. jobs/service calls - Invoice Service Dept. and Installation Dept. jobs/service calls -Advise customers through email and phone of Commline labor procedure - Quote service calls for customers
- Create service orders for Service and Installation Dept. , including parts - Schedule any automobile or equipment services needed
2011 - 2016 Collection Technology Inc., Admin. Wage Garnishment Supervisor - Supervise administrative garnishment staff
- Track and maintain production
- Track and address concerns of attendance, compliance, & quality assurance - Train staff on any new processes and procedures
- Manage accurate and punctual reporting to clients
- Respond to email inquiries from/to the collection staff and clients 2006 - 2010 Bally Total Fitness, Assistant Supervisor/Member Support - Generate and provide daily reports
- Interface with clients and provide customer service
- Assist with training of new employees at corporate office - Work individually with representatives
- Complete financial reporting and collections
COMMLine inc.
Jeff Fukasawa, Vice President of Sales and Business Development Education:
Experience:
2010 - Current
2000- 2010
University of California, Santa Barbara
Business Economics and Asian American Studies, 2000
Commline, Inc., Vice President/Business Develop Director - Started at company with 6 employees at 550k gross sales - Currently at 40+ employees at 18mil gross sales
- Established Services, Installation, Rentals, and Networking Development - Motorola MR (2010 - 2019)
- Motorola Pinnacle Winner (Presidents Club): 2011, 2013, 2016, 2018, 2019 - Leader in Southern California for Wireless RF/Network/Data Integration Vision Communications, Vice President/Director of Sales - Started at company with 4 employees
- Built company to 80+ employees
- Established and managed 4 locations
- Became well-respected wireless integrators in California Ryan Narimatsu, Project/Customer Service Manager
Education:
Experience:
2018 - Current
2016-2018
COMMLine
University of California, Irvine
Psychology, 2015
El Camino College
General Studies - Social & Behav. Sci. w/ Honors, 2013
Commline, Inc., Business Analyst
- Support and maintain ongoing internal and external company relationships - Engineer and support development of large-scale communications systems - Research and implement business-related solutions
- Develop and streamline existing business procedures
- Assist and commission for all project-related duties
24Hr Homecare, Care Coordinator
- Manage constantly expanding company client list
- Oversee and develop growth of employed company caregivers - Document feedback and operational reports
- Conduct interviews and company policy/job duty presentations - Troubleshoot and provide consistent customer service and care inc.
COMMLINE WILL TAILOR A SERVICE/RESOLUTION PLAN THAT MEETS THE CITY'S REQUIREMENTS.
Situation: The City of Redondo Beach needs to initiate contract services to fulfill the City's radio communications needs.
Complications: Redondo Beach's radio system in recent years has evolved and grown significantly. It has grown to support many local cities and related entities including PD, FD, public works, transportation and schools.
Challenges: Redondo Beach is seeking to maintain a high quality of service (QoS) to all its member subscribers who have become a valuable revenue stream to the City. Maintaining a complex and evolving radio system requires high level expertise and consistent access to resources.
Proposal: Commline proposes a 5-year service agreement- Commline has many of the skillsets required to help the City manage its communications assets.
COMMLine inc.
MAINTENANCE SUPPORT
■ Commline will provide support within 4 hours of a call or email. Non-critical calls generated on a Saturday, Sunday, and bank holidays will be serviced the following business day. Response matrix as follows :
Response Severity Descri tion Phone Res onse Time On-Site Time 7x24 response to catastrophic failures
Critical that detrimentally impede operations 1 hour 4 hours or jeopardize safety of personnel
Mon-Fri, 8:00 a.m. - 4:00 p.m. response 2 hours (calls taken after 2:00 4 hours (for work performed lmpactful to failures that degrade business
p.m. will be addressed by 8:00 during business hours; if not, operations, but do not impact safety of will be addressed next personnel a.m. next business day) business day)
Mon-Fri, 8:00 a.m. - 4:00 p.m. response 4 hours (calls taken after 2:00 Routine to degraded communications that do
p.m. will be addressed by 8:00 Next Business Day not significantly impact business operations or safety of personnel a.m. next business day) ■ Critical Infrastructure will be covered 24/7, including holidays. Repeater/receiver infrastructure troubleshooting of existing equipment will be provided by Comm line, and labor for assessment will be covered by service contract. Replacement costs of equipment in need of replacement will be invoiced to the City, in a manner agreed upon by both parties at signing of the accepted contract. • Commline will provide annual on-site preventative maintenance of existing repeater infrastructure.
COMMLine inc.
MAINTENANCE SUPPORT (cont.)
Map of Redondo Beach Infrastructure Locations
Critical Infrastructure Site Locations
1 Cal Water Site 801 N. Prospect Ave., Redondo Beach, CA 2 Beach Cities Health District 514 N. Prospect Ave., Redondo Beach, CA 3 South Bay Galleria 1804 Hawthorne Blvd., Redondo Beach, CA 4 Northrop Grumman 1 Space Park Blvd. , Redondo Beach , CA 5 Verizon 650 Palos Verdes Blvd. , Redondo Beach, CA
6 Police Department 401 Diamond Street, Redondo Beach , CA 7 Backup Dispatch (Fire Station 2) 2400 Grant Ave. , Redondo Beach, CA 8 Microwave Link 1700 1/2 Punta Place, Palos Verdes Estates, CA 9 Fire Station 1 401 S. Broadway, Redondo Beach , CA
10 Fire Station 3 280 Marina Wav, Redondo Beach , CA
COMMLine inc.
MAINTENANCE SUPPORT (cont.)
■ General radio repairs will be defined as repairs of radios that include the following: intermittent or not transmit or receive; intermittent or no power; unresponsive equipment and programming of radios ■ Radio repairs, will be picked up by a Comm line representative/courier service or by UPS/FedEx at the direction of the respective Department within 48 hours of repair request. Radio repairs shall not take longer than two weeks. Notification shall be made if repair is to go beyond the two weeks with an explanation as to the necessity to extend the time frame. If a radio repair cost goes beyond the marked value of the radio, than it may be deemed beyond economic repair (BER), and the City shall be notified as such. Repaired radios shall have a 90-day warranty. ■ Commline will attend technical meetings on behalf of the Redondo Beach Police Department upon invitation of the support Service Division Commander or Administrative Manager. ■ Commline will provide consultation services for replacement, depreciation and budgeting of radio equipment.
' Potential Technical/Service
Issues
Troubleshoot complete failure of radio system.
Repair failing repeater.
Troubleshoot dispatch console.
Troubleshoot radio coverage issues.
RF interference & noise.
Emergency/last minute rental/loaner equipment
order.
Special events monitoring.
COMMLine inc.
Onsite Resolution
Onsite response is imperative as there are
numerous reasons for failures. Onsite techs will
have RF analyzers and spare parts to get
system back online. Commline can provide 24n
technical support.
Onsite response will be needed to physically
remove failing hardware. Commline can provide
loaner equipment while the failed hardware is
sent in for repair.
Onsite response needed to check all
connections, network and power lines.
Onsite response is needed to assess areas of
poor coverage and to properly reset hardware to
get back online if needed.
Onsite response is needed to measure and
identify source and type of interference.
Commline can provide same day service of
rental/loaner equipment for special events.
Special events may require onsite technical
support to help manage the many vendors and
RF traffic conditions created by 3rd party radio
vendors entering the stadium's environment.
This can have detrimental effects on a radio
system.
Remote Resolution
Remote analysis is useful for initial diagnosis
only.
Remote analysis is useful for initial diagnosis
only.
Remote analysis is useful for initial diagnosis
only.
NIA
NIA
NIA
Prior to events, Commline can provide vendor
radio frequency management to minimize RF
interference to the stadium's main radio system.
TECHNICAL SUPPORT
■ Administratively manage Avtec consoles by monitoring system performance. ■ Manage for firmware and features
■ Provide annual software upgrades
■ Plan and design enhancements and features
■ Assist with Interoperability Network of South Bay (INSB) ■ Monitor changes and perform diagnostics of radio frequency sites as related to the participation of the Redondo Beach Police Department within the INSB as a member City. ■ Monitor planned outages and ICI alert messages for the City as a participating City of the INSB ■ Provide code-plug updates for City's Radio Management program and provide code-plug updates as required by the Department twice per year, with automatic pushes through the Radio Management program, and will schedule (5) days per Department for non-Wi-Fi-enabled subscriber equipment.
■ Provide technical interoperability for the City with Interoperability of South Bay Network members to provide network access for equipment that uses shared functionality. The INSB is a regional radio network that provides a voice radio system for the municipal jurisdictions serving the southwest portion of Los Angeles County. The shared equipment includes:
■ Trunking Gateway - version compatibility and coordinated upgrades ■ Cambium Microwave ring and network equipment
■ Radio Management Database
■ Aruba Wi-Fi Access Points
■ lnteragency Communications Interoperability firewall compatibility ■ Maintain technical interoperability with South Bay Regional Public Communications Authority (SBRPCA) for Redondo Beach network access for equipment that uses shared functionality. ■ Prepare administrative updates for radio frequency licenses, including but not limited to changes in radio frequency, address, phone number, fax number, control point, email address, point of contact information and removing parties from the license. Provide for renewal of radio licenses prior to expiration.
■ Provide for field testing of the radio frequencies , prepare Letters of Concurrence as necessary. ■ Review all prior Coordination Notices (PCN) for other proposed microwave systems to prevent radio interference with the City of Redondo Beach.
COMMLine inc.
CITY OF REDONDO BEACH RFP#2122-008 TIMELINE
Task Name Start Finish Q4 Q1
Ocl Nov Dec J,m Feb Mar
1 RFP Issued 12/06/21 12/06/21 )>
I - - --- - - ~ ' Vendor Review of RFP 12106/21 12/15/21 - i'- j - - Deadline to Submi1 Written Questions 12/15/21 12/15/21 ) -- - !
Cily Revlew of Submitted Questions 12/16121 12122/21
~ I
I I
Addenda and Answers to Questions Dlslributed 12/22/21 12122/21 ) -~ . - - __ j __
Vendor lo Submit Proposal 12/23/21 01/06/22
I .~ I
Proposal Due 01/06/22 01/06t22 <> I
l I . City Review of Proposals 01/07/22 02/15/22 I - r . City C-ouncil Awards Contract 02/15/22 02/15/22 > - - ~ - Input and Review of Agreement l>elween City and Vendor 02/16/22 02/22122 rl - 11 I ,
Crty and Vendor Sign Agreemenl 02/22/2.2 02/22/22 ) ♦
Vendor Servicos begin March 1. 2022 03/01/22 03/01/22 '( I ♦ COMMLine inc.
IV. Warranty and Maintenance Contract Options
Warranty
■ 1-year limited parts and labor warranty on all infrastructure and console equipment & services provided.
■ 1-year limited parts and labor warranty on all subscriber units. ■ 1-year limited parts and labor warranty on optional subscriber unit accessories.
Maintenance Contract Options
■ Services will last for duration of 5-year period, with additional option to renew on a yearly basis.
COMMLine inc.
VI. Examples of Functionality and Capabilities
COVERAGE TEST REPORT EXAMPLES*
Date Prepared:
Test File:
Test Location:
Technician:
FCC#:
Channel/Ch Freq (MHz)
Grouo
1 452.26250
2 464.46250
3 451 .96250
5 463.40000
6 461.73750
Number of Floors Tested:
Number of Areas Tested:
Emergency Responder Radio System
Coverage Report Test Results
Dec 9, 2021
Yaamava Lower
Yaamava Hotel
Herman Pana
Technology
DMR
DMR
DMR
DMR
DMR
,.
< / . "'- I
rlV~
"'-' '"-.
~ Bui . Yaamava Hotel
esult: Fail
Test Report Summary
Band
Yamaha Holel Control Channels
Yamaha Holel Control Channels
Yamaha Holel Control Channels
Yamaha Holel Control Channels
Yamaha Holel Control Channels
Test Details
6 Result Calculation:
181 Area Pass Criteria:
Result
Fail
Fail
Fail
Fail
Fail
Area Points
oassedl%1
138/181 (76%)
11181 (0%)
841181 (46%)
160/181188%)
1221181 (67%)
By area per floor
95%
Number of Critical Points Tested: O Critical Points Pass Criteria: 99% Aoolv Adiacent Area Rule: No
Threshold Settings
Critical Points
nassedl%1
010(0%)
010(0%)
010 (0%)
010 (0%)
010 (0%)
Measurement DL Area Point UL Area Point DL Critical Point UL Critical Point Use for grading DMR Power (RSSI) -95.0 dBm -95.0 dBm -95.0 dBm -95.0 dBm Yes DMR SIN (SINR) 20.0 dB 20.0 dB 22.0 dB 22.0 dB Yes
DMR FBER 2.0 % 1.5 % 1.5 % Yes
DAO 3.0 Yes
Flo~•\i·ult
1 2 3~ 5 6
Floor Plan 452.26250 464.46250 ~ li2 463.40000 461 .73750 ·vL5SMCHOTEL Fail Fail C -"'\ , ail Pass Fail L3SMCHOTEL Fail Fail - Fail Fail Fail
L2SMC HOTEL Fail Fail Fail Fail Fail
L1 SMC HOTEL Fail Fail Fail Fail Fail
L 17 SMC HOTEL Pass Fail Fail Fail Fail
L 15 SMC HOTEL Fail Fail Fail Pass Fail
L14 SMC HOTEL
L 11 SMC HOTEL
*Sample. May not be indicative of final reports.
COMMLine inc.
VI. Examples of Functionality and Capabilities
COVERAGE TEST REPORT EXAMPLES* (cont.)
Floor: L5 SMC HOTEL
Channel: 1
Freq (MHz) Tech
452.26250 DMR
0 ""'
1000
,..
I
~ I,
~ 8
~ ~ . ~
Band
Yamaha Hotel Control
Channels
Result: Fail
Ant
Gain
0.00 Cable
Loss
0.00 Color
Code
Sites with M~ · s
s~
*Sample. May not be indicative of final reports.
COMMLine inc.
Area Points
oassedl%l
14/18 (77%)
/
Critical Points
oassedl%l
010 (0%)
I
0 s
e
(1)~~~; 5 FLOOR PLAN
Technology
■ System design and evaluation with RF coverage
mapping and technical review.
■ Factory-trained and certified technicians and
engineers for many manufacturers, so we can
provide a customized solution and support plan
for our clients on a case by case basis.
■ Experts in networked transport and IT
technologies that are integral for modern RF
Systems.
■ Up-to-date and involved in the planning of P25
and ICI standards for Southern California.
■ Work with the FCC, FCC Coordinators and other
agencies and events on RF issues resolution for
clean interoperability.
■ Close relationships with vendors and contractors
to integrate and troubleshoot all components of
a system - electrical, contractors, microwave,
BDA's.
Consultation & Planning Services
■ Long-term fiscal /budget planning.
■ Grant reimbursement (SHSGP, UASI).
■ EHP/SEC assistance.
■ lnteragency coordination and communication.
■ FCC licensing and management.
■ RF coverage studies.
COMMLine inc.
'
Field Services
■ 24/7 on-call field response services.
■ Repair and maintenance of hardware.
■ Service level agreements.
■ 1-hour phone response and 4-hour on-site
response for critical failures.
■ Pick-up and return for repair depot equipment.
■ Preventative maintenance schedule of
infrastructure.
■ Service engineer present for special events for
monitoring RF, the radio system, and radio
traffic.
■ Radio/tower site management.
■ Antenna and cabling.
■ Firmware updates and programming of radio
fleet and infrastructure.
■ Management of hardware and software
warranties and licenses.
■ Vehicle up-fitting in our facility or customer's
site.
Other Support Capabilities
■ Dedicated sales account representative and
service engineer.
■ Rental radios and systems.
■ Calibrated test equipment.
■ Expertise in Amateur radio.
■ Body worn camera and in-car video systems.
I PRICING
$5,500/month
+ 5% annual
increase
Fee Schedule
Year
Yea r 1
Yea r 2
Yea r 3
Yea r 4
Yea r 5
CONTRACT
LENGTH
5 years
COMMLine inc.
$
$
$
$
$
SCOPE OF WORK
• Commline labor resources will be deployed for
communications related activities/projects - radio,
console, MDC, antenna. These resources can
include management personnel, sales resources,
engineers and installers. Deployment of Commline
resources must be for existing hardware/systems in
place.
• Radio subscriber, RF infrastructure hardware, MDCs,
console hardware, antenna, vehicle lighting repairs
will be invoiced separately. Only labor to assess,
remove and re-install existing equipment will be
included under monthly amount.
• In the event of non-RF related activities/projects,
Commline will secure quotes from authorized
contractors. These include activities such as, HVAC,
vegetation management, locksmith, general
construction , tower climbing , electrical, plumbing,
WestNet, roofing , structural engineering, access
control.
• Deployment, implementation of new/used equipment
on new site/location, repairs of radios/MDCs/other
hardware will be quoted/invoiced separately.
Monthly Cost Annual Cost
5,500.00 $ 66,000.00
5,775.00 $ 69,300.00
6,063.75 $ 72,765.00
6,3 66.94 $ 76,403.25
6, 685.28 $ 80,223.41
Hardware List
Police Department Building Manufacturer Year Purchase Lifespan Qty Police Tactical Main Repeater Cal Water I Prospect 2005 10 1 Police Detective Main Repeater Cal Water/ Prospect 2005 10 1 Municipal Services Main Repeater - 800Mhz Cal Water/ Prospect 2005 10 1 Police Primary Stand-by Repeater Radio Room 2004 12 1
Police Primary Receiver (1 of 3) Verizon 2004 12 1
Police Primary Receiver (2 of 3) Northrop Grumman 2004 12 1 Police Primary Receiver (3 of 3) South Bay Galleria 2004 12 1 Police Tactical Receiver (1 of 3) Verizon 2004 12 1
Police Tactical Receiver (2 of 3) Northrop Grumman 2004 12 1 Police Detective Receiver (1 of 3) !Verizon 2004 12 1
Police Detective Receiver (2 of 3) Northrop Grumman 2004 12 1 Police Tactical Stand-by Repeater PD Upstairs 2006 10 1 Police Primary Comparator Radio Room 2006 10 1
Police Tactical Comparator Radio Room 2006 10 1
Police Detective Comparator Radio Room 2006 10 1
Police Primary Control Station Radio Room 2006 10 1
Police Tactical Control Station Radio Room 2006 10 1
XTL5000 Mobile Radios PD Motorola 2006 10 77
CDM1250 Mobile Radios- MSO PD Motorola 2006 10 2
XTS5000 Portable Radios PD Motorola 2007 10 115
XTS3000 Portable Radios PD Motorola 2007 10 35
Police Detective Standby Repeater Radio Room 2008 10 1
Police Tactical Receiver (3 of 3) South Bay Galleria 2008 10 1 Police Detective Receiver (3 of 3) South Bay Galleria 2008 10 1 TXRX UHF Combiner Cal Water/ Prospect Motorola 2005 15 1 Police Primary Main Repeater BCHD 2012 10 1
UHF CLEMARS/NALEMARS Base Station Dispatch Server Room Motorola 2013 10 1 VHF CLEMARS/NALEMARS Base Station Dispatch Server Room Motorola 2013 10 1 XTL 1500 Mobile Radios for MSO PD Motorola 2013 10 6
APX 8000 Portable Radios PD Motorola 2017 10 10
APX 8000 Portable Radios PD Motorola 2018 10 83
APX 900 Portable Radios PD Motorola 2018 10 27
APX 8500 Mobile Radios PD Motorola 2018 10 77
Chaniers sinqle-unit lmpres2 PD Motorola 2018 10 93
Charqer Multi-Unit, lmpres2 6dispatch PD Motorola 2018 10 4 Mobile Antenna PD Vehicles Motorola 2018 10 78
Portable Batteries PD Motorola 2018 10 93
Palm Microphone Mobile PD Motorola 2018 10 93
APX 8000 Portable Radios PD Motorola 2020 10 20
Charqers sinqle-unit lmpres2 PD Motorola 2020 10 20
Portable Batteries PD Motorola 2020 10 20
Palm Microphone Mobile PD Motorola 2020 10 20
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Hardware List
Avtec Consolette for dispatch (1 ) I-PAD
radio FS2 / Alt PSAP Avtec 2020 10 1
So. Ba Fire Base Station FS2 / Alt PSAP Motorola 2005 10 1 Fire Admin Control Station FS2 / Alt PSAP Motorola 2011 10 1 Police Prima Radio FS2 / Alt PSAP Motorola 2012 10 1
Police Tactical Radio FS2 / Alt PSAP Motorola 2012 10 1 Avtec Dis atch 4
Gold Elite Radio Server (Dispatch/glass Dispatch Server room Room Motorola 2005 10 1
Gold Elite Dispatch - Back Room Dispatch Server
E ui ment Room Motorola 2005 10 1
Twelve channel selectable receiver #1 Dis atch Motorola 2013 10 1 Twelve channel selectable receiver #2 Dis atch Motorola 2013 10 1 Public Works Stan ter 2008 10 1
Verizon 2008 10 1
Pubic Works Receiver 2 of 3 Northro Grumman 2008 10 1
Pubic Works Receiver 3 of 3 South Ba Galleria 2008 10 1 8 Channel Com arator PW Motorola 2008 10 1
APX 7000 Portable Radios PW Motorola 2020 7 20
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Hardware List
rr.r~ .... ;nnrm · llTJr: • • l:.lll-lll'lll1Jo:•"'• 111,:i.1,r.11 nm Fire Primary Control Station Radio Room 2005 10
Fire Primary Base Station Fire 1 2005 10
Fire Admin Base Station Fire 1 2005 10
Fire Primary Base Station Fire 2 2005 10
Fire Admin Base Station Fire 2 2005 10
Controller/ Decoder Fire 1 2005 10
Controller/ Decoder Fire 2 2005 10
Fire Zetron Encoder (Pod 1) Dispatch 2005 10
Fire Zetron Encoder (Pod 4) Dispatch 2005 10
Fire Admin Main Repeater Cal Water/ Prospect 2008 8
Fire Primary Main Repeater Cal Water / Prospect 2006 10 Fire Primary Standby Repeater Radio Room 2006 10
Fire Primary Comparator -Diqitac 8 Channel Radio Room 2006 10 COM 1250 Fire Base Station Fire 1 /Back Room 2006 10 2
COM 1250 Fire Base Station Fire 2/Back Room 2006 10 2
Fire Admin Standby Repeater PD Attic 2008 10
Fire Primary Receiver (1 of 3) Verizon 2008 10
Fire Primary Receiver (2 of 3) Northop Grumman 2008 10
Fire Primary Receiver (3 of 3) South Bay Galleria 2008 10 Fire Admin Receiver (1 of 3) Verizon 2008 10
Fire Admin Receiver (2 of 3) Northop Grumman 2008 10
Fire Ad min Receiver (3 of 3) South Bay Galleria 2008 10 Fire Ad min Comparator - Diqitac 8 Chanel Radio Room 2008 10 Fire Admin Control Station Radio Room 2013 10
VHF Fire White/So. Bay Fire Tac Base
Station Radio Room Motorola 2013 10
APX 8000 ALL BAND Portable radio FD Motorola 2017 10 18 APX 8500 ALL BAND Mobile Radio FD Motorola 2017 10 12
APX 8000 ALL BAND Portable radio FD Motorola 2018 10 64 APX 8500 ALL BAND Mobile Radio FD Motorola 2018 10 32
Remote Speaker Microphone FD Motorola 2018 10 64
Desk Set Radios FD Motorola 2018 10 6
Bank Charqers FD Motorola 2018 10 6
Portable Chaq::iers FD Motorola 2018 10 20
Hand Microphone Water Resist FD Motorola 2018 10 40
Mobile Antenna FD Motorola 2018 10 32
Power Cord Desk Set FD Motorola 2018 10 3
Head Set Jack FD 2018 10 4
Zetron FD Paqinq System FD WestNet 2020 10 1
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Hardware List
POLICE Police Administration 5
POLICE Police Internal Affairs
POLICE Patrol Watches & Reserves 56
POLICE Communit Based Officers 5
POLICE School Resource Officers 3
POLICE Canine Unit 5
POLICE Traffic 5
POLICE 18
POLICE ations 15
POLICE tions Unit 7
POLICE
POLICE
POLICE Records 5
POLICE Administration Services
POLICE Communications Unit 3
POLICE Jail Unit 3
POLICE 5
POLICE
PUBLIC WORKS 20
FIRE 126
Estimated number of ortable radios for Commline to service Total: 286 COMMLine inc.
Avtec Scout System for P25 Agency Interoperability
tMIAA
Contact:
Julie Tullys
Email: [email protected]
Phone: (803) 358-3260
SBRPCA Deploys Avtec Scout System with P25 CSSI for Agency Interoperability LEXINGTON, S.C. -July 31, 2018 -Avtec, Inc., the nation's leading independent provider of mission-critical, Voice over Internet Protocol (VoIP) dispatch console systems, has deployed a new 17-position Scout6 console system utilizing the P25 Console Subsystem Interface (CSSI) for the South Bay Regional Public Communications Authority in Hawthorne, California.
The project, completed with Avtec certified channel partner Commline Inc. in Gardena, California, provided SBRPCA with a migration strategy from their current conventional system to a regional Scout/Motorola Solutions AstroO P25 trunked system that provides dispatching for six cities and interoperability for multiple public safety and government agencies throughout Los Angeles County. SBRPCA is one of the first joint power of authority-owned regional dispatch centers in California. "Whether the incident involves a single agency or mutual aid across multiple jurisdictions, the interoperability we will have across our region gives us more depth and responsiveness," remarked John Krok, administration manager of SBRPCA. "Our needs from agency to agency aren't the same. With Scout and the P25 CSSI , we have a dynamic system that is flexible and customizable. Any South Bay agency will be able to roll into an area outside of its immediate locality with confidence in the consistent reliability of our regional communications system."
Jeff Fukasawa, sales director of Commline, explained that Avtec's Scout system with the P25 CSSI integration was the right solution to support convergence of SBRPCA's differing analog and digital technologies. "South Bay's new system is a huge showcase for our region ," he said . "The communication quality and consistency across the region ensures South Bay's first responders have the timely, reliable information they need when handling emergency situations in our communities."
"Avtec applauds SBRPCA for its success in achieving expanded interoperability within the South Bay region ," said Avtec's director of North American channel sales, Steve Woodrow. "We continue to work closely with our channel partners and public safety clients to develop the broadest range of technology interfaces and interoperability options so they can rely on secure, reliable communications across multiple networks and between diverse agencies."
To learn more about Avtec's public safety dispatching solutions, visit www.avtecinc.com/publicsafety.
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Avtec Scout System for P25 Agency Interoperability
PHOTO CAPTION: Dispatchers at the recently upgraded SBRPCA dispatching center in Hawthorne, California. Photo courtesy of SBRPCA.
###
About Avtec, Inc. Avtec Inc. provides pure Internet Protocol (IP) dispatch console solutions for the public safety, transportation, energy, business and industry, and government markets. For nearly four decades, customers have chosen Avtec's award-winning technology for their mission-critical dispatch centers. There are thousands of Scout Voice over Internet Protocol (VoIP) consoles installed worldwide. Visit www.avtecinc.com to learn more.
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Avtec - Letter of Authorization
GllfMi@t
Debra Kochheim
City of Redondo Beach
401 Diamond St
Redondo Beach, CA 90277
10 July, 2018
Ms. Kochheim ,
Commline, Inc. is Avtec's primary sales and technical support partner (Avtec Channel Partner) for southern California, including the Los Angeles area. They are the sole Level 3 partner for the region as they have achieved the highest level of technical training and proficiency that Avtec offers.
Commline is authorized to sell Avtec solutions through the NASPO-ValuePoint and GSA contracts and is the only ACP in southern California with that distinction.
If you require further information, please contact me at your convenience.
Regards,
David Bremson
Regional Manager
Avtec, Inc
602-421-17 41
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Exceptions
■ New equipment or project expansions not included in current pricing. ■ Pricing can be added via amendment once approved by both parties, as there may be a charge for additional equipment.
■ Certain technical support and repairs will not be covered under this agreement, such as, radio problems caused by excessive physical abuse/accidents or misuse; force majeure; fire; liquid damage.
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- General Company Information -
Company Name Commline, Inc.
Address 13700 Cimarron Ave, Gardena, CA 90249
Phone# 310-390-8003
Years In Business 40 Years (Since 1980)
Incorporation Date May 1999
Website www.commlineinc.com
Federal Tax ID 95-4788314
DUNS# 084341031
SIC# 5064, 5731
Key Contact Ryan Narimatsu - Business Analyst
310-390-8003 x116
[email protected]
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