Cypress Security - Amendments + Original — Redondo Beach City Council, December 20, 2022 (part 1 of 2)

EIGHTH AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES BETWEEN

THE CITY OF REDONDO BEACH AND CYPRESS SECURITY, LLC
THIS EIGHTH AMENDMENT TO THE AGREEMENT FOR PROJECT SERVICES ("Eighth Amendment") is made between the City of Redondo Beach, a chartered municipal corporation ("City") and Universal Protection Service, LP, a California limited partnership dba Allied Universal Security Services ("Contractor").

WHEREAS, on November 15, 2011, the City and Cypress Security, LLC, a California limited liability company (“Cypress Security, LLC”) are parties to that certain Agreement for Project Services between the City and Cypress Security, LLC (the "Agreement"); and WHEREAS, on November 6, 2012, City and Cypress Security, LLC entered into the First Amendment to the Agreement (“First Amendment”) to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Cypress Security, LLC to $115,000; and
WHEREAS, on May 6, 2014, City and Cypress Security, LLC entered into the Second Amendment to the Agreement (“Second Amendment”) to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Cypress Security, LLC to $190,000; and
WHEREAS, on May 19, 2015, City and Cypress Security, LLC entered into the Third Amendment to the Agreement (“Third Amendment”) to amend the indemnification provision in the Agreement, extend the Agreement to December 31, 2016, and increase the limit for the total amount paid to Cypress Security, LLC to $265,000; and WHEREAS, on December 6, 2016, City and Cypress Security, LLC entered into the Fourth Amendment to the Agreement (“Fourth Amendment”) to extend the Agreement to June 30, 2018, add a holiday/overtime hourly rate of $27.69 effective January 1, 2017, increase the regular hourly rate and holiday/overtime hourly rate to $18.91 and $28.36 effective July 1, 2017, and increase the limit for the Cypress Security, LLC’s total compensation by $78,000 for a total not to exceed amount of $343,000; and
WHEREAS, on December 28, 2017, Cypress Security, LLC converted from a California limited liability company to a limited partnership operating under the name Cypress Private Security, LP, a California Limited Partnership; and
WHEREAS, on May 15, 2018, the City and Cypress Private Security, LP, a California Limited Partnership (“Cypress Private Security”) entered into the Fifth Amendment to the Agreement (“Fifth Amendment”) to extend the Agreement to December 31, 2019, increase the regular hourly rate to $20.85 and overtime/holiday rate to $31.27, and effective July 1, 2019, increase the regular hourly rate to $22.29 and the overtime/holiday rate to $33.43, and provide a total limit on the Cypress Private Security’s compensation in the amount of 424,148.50; and
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WHEREAS, on June 18, 2019, City, Cypress Security, LLC, and Cypress Private Security entered into a Consent to Assignment to assign the Agreement to Universal Protection Service, LP, a California limited partnership (“Universal Protection Service”) .

WHEREAS, on November 19, 2019, City and Contractor entered into a Sixth Amendment to extend the Agreement to June 30, 2021, and effective January 1, 2020, increase the regular hourly rate to $24.34 and overtime/holiday rate to $36.51 to provide a total limit on the Contractor's compensation in the amount of $548,481.50; and WHEREAS, on June 1, 2021, City and Contractor entered into a Seventh Amendment to add electronic monitoring and reporting, extend the Agreement to June 30, 2021, and increase the regular hourly rate to $24.60 and overtime/holiday rate to $36.90, and add monthly charge in the amount of $150 to provide a total limit on the Contractor's compensation in the amount of $617,618.54; and
WHEREAS, on May 12, 2022, Universal Protection Service notified the City that it has been operating under its fictitious business since the Consent to Assignment; and WHEREAS, the parties wish to amend the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

1. PARTIES. All prior references to Contractor subsequent to the Consent to Assignment shall refer to Universal Protection Service, LP, a California limited partnership dba Allied Universal Security Services.

2. SCHEDULE FOR COMPLETION. Exhibits "B" through “B-7” of the Agreement are hereby amended to add Exhibit "B-8", which extends the Agreement to December 31, 2022. Exhibit “B-8” is attached hereto and incorporated by reference.

Contractor shall commence and complete all services described in Exhibits "A" through “A-1” in accordance with the schedule set forth in Exhibit "B-8".

3. COMPENSATION. Exhibits "C" through “C-7” of the Agreement are hereby amended to add Exhibit “C-8” to reaffirm the monthly charge, and effective July 1, 2022, increase the hourly rate to $27.59 and overtime/holiday rate to $41.39 to provide a total limit on the Contractor’s compensation in the amount of $656,479.30.

Exhibit “C-8” is attached hereto and incorporated by reference. Contractor shall be compensated for the services described in Exhibits "A" through “A-1” .

4. NO OTHER AMENDMENTS. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, Fifth Amendment, Sixth Amendment, Seventh Amendment, and this Eighth Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, Fifth Amendment, Sixth 3 -
Amendment, Seventh Amendment, and this Eighth Amendment, the terms of this Eighth Amendment shall prevail.

IN WITNESS WHEREOF, the parties have executed this Eighth Amendment in Redondo Beach, California, as of this 7th day of June, 2022.

CITY OF REDONDO BEACH, UNIVERSAL PROTECTION SERVICE, LP, a chartered municipal corporation a California limited partnership By: // A
William C. Brand, Mayor Nam- r 774 , 1-4/ U
Title: 61,V6L9L MIfin< , C
ATTEST: APPROVED:

Eleanor Manzano, City Clerk Diane Strickfaden, Risk Manager APPROVED AS TO FORM:

Michael W. Webb, City Attorney
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EXHIBIT “B-8”

SCHEDULE FOR COMPLETION
TERM. The term of this Agreement shall be extended to December 31, 2022, unless otherwise terminated as herein provided.
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EXHIBIT "C-8"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

1. AMOUNT. Contractor shall be paid in accordance with the following schedule.

Effective Period Regular Hourly
Rate
Holiday/Overtime
Hourly Rate
July 1, 2022 to December 31,
2022

27.59 $ 41.39
Effective Period Monthly Charge for Heliaus Reporting
System
July 1, 2022 to December 31,
2022
150

2. NOT TO EXCEED AMOUNT. In no event shall Contractor’s compensation exceed 656,479.30 during the entire term of the Agreement.

3. METHOD OF PAYMENT. Contractor shall provide invoices to City for approval and payment detailing the hours worked, applicable hourly rate, monthly charge, and services performed during the prior month. Invoices must be itemized, adequately detailed, based on accurate records, and in a form reasonably satisfactory to City.

Contractor may be required to provide back-up material upon request.

4. SCHEDULE FOR PAYMENT. Payments shall be made monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Contractor within thirty (30) days of receipt of the monthly invoice; provided, however, that services are completed to the City’s full satisfaction.

5. NOTICE. Written notices to City and Contractor shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor: Universal Protection Service, LP,
dba Allied Universal Security Services
1515 W. 190th St, Suite 400
Gardena, CA 90248
Attention: Enrique Tizoc
City: City of Redondo Beach
Community Services Department
415 Diamond Street
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Redondo Beach, CA 90277
Attention: Joyce Rooney, Transit Manager
All notices, including notices of address changes, provided under this Agreement are deemed received on the third day after mailing if sent by registered or certified mail.

Changes in the respective address set forth above may be made from time to time by any party upon written notice to the other party.

SEVENTH AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES BETWEEN THE CITY OF
REDONDO BEACH AND UNIVERSAL PROTECTION SERVICE, LP.

THIS SEVENTH AMENDMENT TO THE AGREEMENT FOR PROJECT
SERVICES (" Seventh Amendment") is made between the City of Redondo Beach, a chartered municipal corporation (" City") and Universal Protection Service, LP, a California limited partnership (" Contractor").

WHEREAS, on November 15, 2011, the parties originally entered into the Agreement for Project Services between the City and Contractor the "Agreement"); and
WHEREAS, on November 6, 2012, the parties entered into the First Amendment to the Agreement (" First Amendment") to amend Exhibits " B" and " C", to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Contractor to $ 115, 000; and
WHEREAS, on May 6, 2014, the parties entered into the Second Amendment to the Agreement ("Second Amendment") to amend Exhibits " B" and " C", to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Contractor to $ 190, 000; and
WHEREAS, on May 19, 2015, the parties entered into the Third Amendment to the Agreement (" Third Amendment") to amend the indemnification provision in the Agreement, and Exhibits " B" and " C", to extend the Agreement to December 31, 2016, and increase the limit for the total amount paid to Contractor to $ 265,000; and
WHEREAS, on December 6, 2016, the parties entered into the Fourth Amendment to the Agreement(" Fourth Amendment") to extend the Agreement to June 30, 2018 to add a holiday/overtime hourly rate of$ 27. 69 effective January 1, 2017, increase the hourly rate and holiday/overtime hourly rate to $ 18. 91 and $28. 36, respectively effective July 1, 2017, and increase the limit for the Contractor's total compensation by$ 78, 000 for a total not to exceed amount of$ 343,000; and WHEREAS, on December 28, 2017, Cypress Security, LLC converted from a California limited liability company to a limited partnership operating under the name Cypress Private Security, LP, a California Limited Partnership; and WHEREAS, on May 15, 2018, the City and Cypress Private Security, LP, a California Limited Partnership (" Cypress Private Security") entered into the Fifth Amendment to the Agreement (" Fifth Amendment") to extend the Agreement to December 31, 2019, increase the hourly rate to $ 20. 85 and overtime/ holiday rate to $ 31. 27, and effective July 1, 2019, increase the hourly rate to $ 22. 29 and the overtime/ holiday rate to $ 33. 43 and provide a total limit on the Cypress Private Security's compensation in the amount of$ 424, 148. 50; and WHEREAS, on June 18, 2019, City, Cypress Security, LLC, and Cypress Private Security entered into a Consent to Assignment to assign the Agreement to Contractor; and
WHEREAS, on November 19, 2019, City and Universal Protection Service, LP, entered into a Sixth Amendment extending the Agreement to June 30, 2020 and reaffirming the hourly overtime/ holiday rates, and effective July 1, 2019, increase the hourly rate to $ 22.29 to provide a total limit on the Contractor's compensation in the amount of$ 424, 148. 50; and
WHEREAS, the parties wish to amend the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

1. Services. Exhibit" A" of the Agreement is hereby amended to add electronic monitoring and reporting, utilizing the Heliaus Reporting System, further described in Exhibit " A- 1" which is attached hereto and incorporated by reference.

2. Term. Exhibits "B" through " B- 6" of the Agreement are hereby amended to add Exhibit "B- 7", which extends the Agreement to June 30, 2022. Exhibit B- 7" is attached hereto and incorporated by reference. Contractor shall commence and complete all services described in Exhibit "A- 1" in accordance with the schedule set forth in Exhibit "B- 7".

3. Compensation. Exhibits " C" through " C- 6" of the Agreement are hereby amended to add Exhibit " C- 7" to increase the hourly rate for security to

24.60 and overtime/ holiday rate of$ 36.90, and adding a Heliaus Reporting System at a rate of $ 150. 00 monthly, providing a total limit on the Contractor's compensation in the amount of$ 617, 618.54. Exhibit " C- 7" is attached hereto and incorporated by reference. Contractor shall be compensated for the services described in Exhibit "A- 1".

4. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, Fifth Amendment, Sixth Amendment and this Seventh Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof.

In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, 2 -
Fifth Amendment, Sixth Amendment and this Seventh Amendment, the terms of this Seventh Amendment shall govern.
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IN WITNESS WHEREOF, the parties have executed this Seventh Amendment in Redondo Beach, California, as of this 1st day of June, 2021.

CITY OF REDONDO BEACH UNIVERSAL PROTECTION SERVICE,
LP
By:

William C. Brand, Mayor Name: <, ca.Ic Cm...-.3
Title: ( Jw.-5 . a...c
ATTEST:

Eleanor Manzano, . Clerk
APPROVED:

I _I'! /
Risk anager
APPROVED AS TO FORM:
rid/
Michael W. Webb, City Attorney
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EXHIBIT " A-1"

PROJECT DESCRIPTION AND/OR SCOPE OF SERVICES
Contractor shall provide on- site security to provide for the safety of passengers, vehicles, and facilities at the Redondo Beach Transit Center as outlined in the City's Request For Proposal (RFP) dated July 14, 2011, and Contractor' s response dated August 16, 2011. The Contractor will implement measures for the protection of the transit customers, the community and transportation employees, as defined in Section VI. Performance Requirements and Standards of the RFP.

Contractor shall provide monitoring and reporting services which shall include electronic systems including but not limited to use of the Heliaus system.

The Redondo Beach Transit Center is located at 1820 Kingsdale Avenue just south of Artesia Blvd., adjacent to the South Bay Galleria Mall. The Transit Center is an intermodal transit terminal facility servicing the western portion of the South Bay region of Los Angeles County.
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EXHIBIT " B- 7"

SCHEDULE FOR COMPLETION
Term. The term of this Agreement shall commence on July 1, 2021 and shall terminate on June 30, 2022, on a month-to- month basis, unless otherwise terminated as herein provided.
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EXHIBIT " C- 7"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

1. AMOUNT. Contractor shall be paid in accordance with the following schedule
Effective Period
Services Regular Holiday/Overtime
Month—to- Month Hourly Rate Hourly Rate
July 1, 2021 to June 30, 2022 Security 24.60 36.90
Monthly Rate
July 1, 2021 to June 30, 2022 Heliaus Reporting System 150.00

2. NOT TO EXCEED AMOUNT. In no event shall Contractor's compensation exceed $ 617,618.54 during the entire term of the Agreement.

3. METHOD OF PAYMENT. Consultant shall provide invoices to City for approval and payment. Invoices must be adequately detailed, based on accurate records, and in a form reasonably satisfactory to City. Consultant may be required to provide back- up material upon request.

4. SCHEDULE FOR PAYMENT. Payments shall be made monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Contractor within thirty ( 30) days of receipt of the monthly invoice provided, however, that services are completed to the City' s full satisfaction.

5. NOTICE. Written notices to City and Consultant shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor: Allied Universal Security Services
1515 W. 190th St, Suite 400
Gardena, CA 90248
Attention: Enrique Tizoc
City: City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
Attention: Joyce Rooney, Transit Manager
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All notices, including notices of address changes, provided under this Agreement are deemed received on the third day after mailing if sent by registered or certified mail. Changes in the respective address set forth above may be made from time to time by any party upon written notice to the other party.

SIXTH AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES BETWEEN THE CITY OF REDONDO

BEACH AND CYPRESS SECURITY, LLC
THIS SIXTH AMENDMENT TO THE AGREEMENT FOR PROJECT SERVICES ("Sixth Amendment") is made between the City of Redondo Beach, a chartered municipal corporation ("City") and Universal Protection Service, LP, a California limited partnership ("Contractor").

WHEREAS, on November 15, 2011, the City and Cypress Security, LLC, a California limited liability company ("Cypress Security, LLC") are parties to that certain Agreement for Project Services between the City and Cypress Security, LLC (the "Agreement"); and
WHEREAS, on November 6, 2012, City and Cypress Security, LLC entered into the First Amendment to the Agreement ("First Amendment") to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Cypress Security, LLC to $ 115,000; and
WHEREAS, on May 6, 2014, City and Cypress Security, LLC entered into the Second Amendment to the Agreement ("Second Amendment") to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Cypress Security, LLC to 190, 000; and
WHEREAS, on May 19, 2015, City and Cypress Security, LLC entered into the Third Amendment to the Agreement ("Third Amendment") to amend the indemnification provision in the Agreement, extend the Agreement to December 31, 2016, and increase the limit for the total amount paid to Cypress Security, LLC to $ 265,000; and WHEREAS, on December 6, 2016, City and Cypress Security, LLC entered into the Fourth Amendment to the Agreement ("Fourth Amendment") to extend the Agreement to June 30, 2018, add a holiday/overtime hourly rate of $27. 69 effective January 1, 2017, increase the hourly rate and holiday/overtime hourly rate to $ 18. 91 and $ 28.36 effective July 1, 2017, and increase the limit for the Cypress Security, LLC's total compensation by $ 78,000 for a total not to exceed amount of $343,000; and WHEREAS, on December 28, 2017, Cypress Security, LLC converted from a California limited liability company to a limited partnership operating under the name Cypress Private Security, LP, a California Limited Partnership; and WHEREAS, on May 15, 2018, the City and Cypress Private Security, LP, a California Limited Partnership ("Cypress Private Security") entered into the Fifth Amendment to the Agreement ("Fifth Amendment") to extend the Agreement to December 31, 2019, increase the hourly rate to $20. 85 and overtime/holiday rate to $ 31. 27, and effective July 1, 2019, increase the hourly rate to $ 22.29 and the overtime/holiday rate to $ 33.43, 4 0. PE`0jjj000
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and provide a total limit on the Cypress Private Security's compensation in the amount of $424, 148. 50; and
WHEREAS, on June 18, 2019, City, Cypress Security, LLC, and Cypress Private Security entered into a Consent to Assignment to assign the Agreement to Contractor.

WHEREAS, the parties wish to amend the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

1. TERM. Exhibits " B" through "B- 5" of the Agreement are hereby amended to add Exhibit "B- 6", which extends the Agreement to June 30, 2021. Exhibit "B- 6" is attached hereto and incorporated by reference. Contractor shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit "B- 6".

2. COMPENSATION. Exhibits " C" through " C- 5" of the Agreement are hereby amended to add Exhibit "C-6" effective January 1, 2020, to increase the hourly rate to $24.34 and overtime/holiday rate to $ 36. 51 to provide a total limit on the Contractor's compensation in the amount of $548,481. 50. Exhibit "C-6" is attached hereto and incorporated by reference. Contractor shall be compensated for the services described in Exhibit "A".

3. NO OTHER AMENDMENTS. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, Fifth Amendment, and this Sixth Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, Fifth Amendment, and this Sixth Amendment, the terms of this Sixth Amendment shall prevail.
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IN WITNESS WHEREOF, the parfies have executed. this Sixth Amendment in Redondo Beach, California; as of this 19th day of. November, 2019.

CITY OF REDONDO BEACH, UNIVERSAL PROTECTION SERVICE; LP, a chartered municipal corporation a California limited partnership By:

William C. Brand, Mayor: Name
Title: ss:.+: r
ATTEST: APPROVED:

IN WITNESS WHEREOF, the parties have executed this Sixth Amendment in Redondo Beach, California, as of this 19th day of November, 2019.

CITY OF REDONDO BEACH,
a chartered municipal corporation
William C. Brand, Mayor
ATTEST:

Eleanor Manzano, City Clerk
APPROVED AS TO FORM:

Michael W. Webb, City Attorney

UNIVERSAL PROTECTION SERVICE, LP,
a California limited partnership
By:

Name:

Title:

APPROVED:

JJill Buck olz, R sk Manager
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EXHIBIT " B- 6"

SCHEDULE FOR COMPLETION
TERM. The term of this Agreement shall be extended to June 30, 2021, unless otherwise terminated as herein provided.

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EXHIBIT " C- 6"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

1. AMOUNT. Contractor shall be paid in accordance with the following schedule.

Effective Period Regular Hourly Rate Holiday/Overtime
Hourly Rate
January 1 2020 to June 30 2021 24. 34 36.51

2. NOT TO EXCEED AMOUNT. In no event shall Contractor's compensation exceed $ 548,481. 50 during the entire term of the Agreement.

3. METHOD OF PAYMENT. Contractor shall provide invoices to City for approval and payment detailing the hours worked, applicable hourly rate, and services performed during the prior month. Invoices must be itemized, adequately detailed, based on accurate records, and in a form reasonably satisfactory to City. Contractor may be required to provide back-up material upon request.

5. NOTICE. Written notices to City and Contractor shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor: Universal Protection Service, LP
700 S. Flower St, Suite 400
Los Angeles, CA 90017
Attention: Felix Guerrero, Client Manager
Com: City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
Attention: Joyce Rooney, Transit Manager
All notices, including notices of address changes, provided under this Agreement are deemed received on the third day after mailing if sent by registered or jt00ry0p
O
certified mail. Changes in the respective address set forth above may be made from time to time by any party upon written notice to the other party.

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CONSENT TO ASSIGNMENT OF THE AGREEMENT

FOR PROJECT SERVICES BETWEEN THE CITY OF REDONDO BEACH AND

CYPRESS PRIVATE SECURITY, LP TO UNIVERSAL PROTECTION SERVICE, LP THIS CONSENT TO ASSIGNMENT (this " Consent") is made by the City of Redondo Beach, a chartered municipal Corporation (" City"), Cypress Private.Security, LP, a California limited partnership ("Assignor'), and Universal Protection Service, a California limited partnership Assignee").

WHEREAS, on November 15, 2011, the City and Cypress Security, LLC, a California limited liability company ("Cypress Security, LLC") are parties to that certain Agreement for Project Services between the City and Cypress Security, LLC (the "Agreement"); and WHEREAS, on November 6, 2012, the City and Cypress Security, LLC entered into the First Amendmentto the Agreement ("First Amendment") to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Contractor to $ 115, 000; and WHEREAS, on May 6, 2014, the City and Cypress Security, LLC entered into the Second Amendmentto the.Agreement ("Second Amendment") to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Contractor to $ 190,000; and WHEREAS, on May 19, 2015, the City and Cypress Security, LLC entered into the Third Amendment to the Agreement ('Third Amendment") to amend the indemnification provision in the Agreement, extend the Agreement to December 31, 2016, and increase the limit for the total amount paid to Contractor to$ 265,000; and
WHEREAS, on December 6, 2016, the City and Cypress Security, LLC entered into the Fourth Amendment to the Agreement ("Fourth Amendment") to extend the Agreement to June 30, 2018, add a holiday/overtime hourly rate of$ 27.69 effective January 1, 2017, increase the hourly rate and holiday/overtime hourly rate to $ 18. 91 and $28.36 effective July 1, 2017, and increase the limit for the Contractor's total compensation by $78,000 for a total not to exceed amount of$ 343,000; and
WHEREAS, on December 28, 2017, Cypress Security, LLC converted from a California limited liability company to a limited partnership operating under the name of Assignor; and WHEREAS, on May 15, 2018, the Cityand Assignor entered into the Fifth Amendment to the Agreement ("Fifth Amendment") to extend the Agreement to December 31, 2019, increase the hourly rate to $20.85 and overtime/ holiday rate to $ 31. 27 and effective July 1, 2019, increase the hourly rate to $22.29 and the overtime/holiday rate to $ 33.43, and provide a total limit on the Contractor's compensation in the amount of$ 424, 148. 50.

WHEREAS, around June 21, 2019,.Assignee and Assignor will enter into an agreement whereby Assignor will transfer substantially all of its assets and liabilities to Assignee; and WHEREAS, forthe purpose of this Consent, Assignor shall have the authority to assign this Agreement to assignee; and
8:

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WHEREAS, pursuant to Section 18 of the Agreement, the involvement of Consultant or its assets in anytransaction or series of transactions ( by way of merger, sale, acquisition, financing, transfer, leveraged buyout or otherwise), whether or nota formal assignment or hypothecation of this Agreement.or Consultant's assets occurs, which reduces Consultant' s assets or net worth by twenty-five percent (25%) or more shall also constitute an assignment for purposes of this Agreement..

WHEREAS, under the Agreement, Assignor shall obtain City's consent for the assignment of the Agreement; and
WHEREAS, City wishes to provide its consent to the assignment of the Agreement from Assignor to Assignee under the terms and conditions contained herein.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the City hereby issues its approval and consent to said assignment of the Agreement subject to the following conditions:

1. City consents to the assignment of the Agreement from Assignor to Assignee; provided however that this Consent shall not impose any additional obligations on City or otherwise affect any of the rights of City under the Agreement.

2. Under this Consent, Assignor hereby grants, conveys, transfers, assigns, and sets over its entire rights, and delegates its entire obligations under the Agreement to Assignee.

3.. Assignee accepts the assignment of the Agreement and acknowledges and represents to City that it will assume each and every term, obligation and condition as set forth in the Agreement, whether arising prior to, on, or subsequent to the date of this Consent, which is hereby assigned to Assignee.

4.. City shall remit payments relating to Assignor services and/or products and services covered under the Agreement to Assignee.

5. Except as otherwise set forth herein, the terms and conditions of the Agreement, shall remain in full force and effect between the parties..

6. The individuals executing this Consent represent that they have full authority to execute this document on behalf of the entity for whom they are acting herein. In the event the parties for Assignor and Assignee are not duly authorized to enter into and execute this Consent, the parties shall be personally liable to City.

7. Should any provision of this Consent be found invalid or unenforceable, the decision shall affect only the provision interpreted, and all remaining provisions shall remain enforceable to the fullest extent permitted by law.

8. This Consent may be modified or amended only by a subsequent writing executed by all of the parties.

9. ' This Consent shall be construed in accordance with the laws of the State of California without regard to principles of conflicts of law.
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10. In the event of any dispute arising hereunder, venue for any action shall reside exclusively in the Superior Court of the County of Los Angeles, Southwest.Judicial District.

11. In the event of any dispute arising out of this Consent, the prevailing party shall be entitled to its reasonable attorney's fees and costs, including expert witness fees.

SIGNATURES FOLLOW ON NEXT PAGE
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IN WITNESS WHEREOF, the parties have executed this Consent in Redondo Beach, California, as of this 18th dayofJune, 2019.

CITY OF REDONDO BEACH,
a chartered municipal corporation
William C. Brand, Mayor

ASSIGNOR ASSIGNEE
CYPRESS PRIVATE SECURITY, LP UNIVERSAL PROTECTION SERVICE, LP a Caliifo is limi d partnership a California limited partnership By: By:

Name: lea MARe .crrikS Name:

Title: CEO Title:

ATTEST: APPROVED:

L,
Eleanor Manzano, Ci / Perk Jill B Risk Manager
APPROVED AS TO FORM:.

Michael W. Webb, City Attorney
4 t
IN WITNESS WHEREOF, the parties have executed this Consent in Redondo Beach, California, as of this 18Th day of June, 2019.

CITY OF REDONDO BEACH,
a chartered municipal corporation
William C. Brand, Mayor

ASSIGNOR ASSIGNEE
CYPRESS PRIVATE SECURITY, LP UNIVERSAL PROTECTION SERVICE, LP a Calif° la limi d partnership a California limited partnership By: By: SLIppiarS
Name: lea S AlAReatiTAS Name: Starr , 1%1A% Title: CEO Title: Sia.. ( Zes, c. . I ° tomtviask/ a.

ATTEST: APPROVED:
a
Eleanor Manzano, City Clerk Jill Buchholz, Risk Manager APPROVED AS TO FORM:

Michael W. Webb, City Attorney
4 4

FIFTH AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES BETWEEN THE CITY OF

REDONDO BEACH AND CYPRESS PRIVATE SECURITY, LP

THIS FIFTH AMENDMENT TO THE AGREEMENT FOR PROJECT SERVICES Fifth Amendment") is made between the City of Redondo Beach, a Chartered Municipal Corporation ("City") and Cypress Private Security, LP, a California Limited Partnership ("Contractor").

28.36 effective July 1, 2017, and increase the limit for the Contractor's total compensation by $78,000 for a total not to exceed amount of$ 343,000; and WHEREAS, the parties wish to amend the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

1. Term. Exhibits "B" through "B- 4" of the Agreement are hereby amended to add Exhibit "B- 5", which extends the Agreement to December 31, 2019.

Exhibit "B- 5" is attached hereto and incorporated by reference. Contractor shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit "B- 5".

2. Compensation. Exhibits "C" through "C-4" of the Agreement are hereby amended to add Exhibit "C- 5" effective July 1, 2018, to increase the hourly rate to $20.85 and overtime/holiday rate to $ 31. 27 and effective July 1, 2019, increase the hourly rate to $22.29 and the overtime/holiday rate to

33.43, to provide a total limit on the Contractor's compensation in the amount of$ 424, 148.50. Exhibit "C- 5" is attached hereto and incorporated by reference. Contractor shall be compensated for the services described in Exhibit "A".

3. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, and this Fifth Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, Third Amendment, Fourth Amendment, and this Fifth Amendment, the terms of this Fifth Amendment shall govern. 2 -
IN WITNESS WHEREOF, the parties have executed this Fifth Amendment in Redondo Beach, California, as of this 15th day of May, 2018.

CITY OF REDONDO BEACH CYPRE S URITY, LLC
By: 6
William C. Brand, Mayor Name: 5 tio.,r
Title: CEO
ATTEST: APPROVED:
atek11)
Eleanor Manzano, City et Jill Buchtfr5lz, Risk Manager
APPROVED AS TO FORM:
414:
41(",
Michael W. Webb, City Attorney
3 -
EXHIBIT " B-5"

SCHEDULE FOR COMPLETION
Term. The term of this Agreement shall be extended to December 31, 2019, unless otherwise terminated as herein provided.
4 _
EXHIBIT " C- 5"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

1. Amount. Contractor shall be paid in accordance with the following schedule.

Effective Period Regular Holiday/Overtime
Hourly Rate Hourly Rate
July 1, 2018 to June 30, 2019 20.85 31. 27
July 1, 2019 to December 31, 2019 $ 22.29 33.43

2. Not to Exceed Amount. In no event shall Contractor's compensation exceed $ 81, 148.50 from July 1, 2018 to December 31, 2019 for a limit on Contractor's compensation in the amount of$ 424, 148. 50 during the entire term of the Agreement.

3. Method of Payment. Contractor shall provide invoices to City for approval and payment detailing the hours worked and services performed during the prior month. Invoices must be itemized, adequately detailed, based on accurate records, and in a form reasonably satisfactory to City.

Contractor may be required to provide back-up material upon request.

4. Schedule for Payment. Payments shall be made monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Contractor within thirty (30) days of receipt of the monthly invoice; provided, however, that services are completed to the City's full satisfaction.

5. Notice. Written notices to City and Contractor shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor: Cypress Private Security, LP
478 Tehama Street
San Francisco, CA 94103
Attention: Kes Narbutas, CEO
City: City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
5 -
Attention: Joyce Rooney, Transit Manager
All notices, including notices of address changes, provided under this Agreement are deemed received on the third day after mailing if sent by registered or certified mail. Changes in the respective address set forth above may be made from time to time by any party upon written notice to the other party.
u
V;
6 -
7s v
t D ND0
Administrative Report
4D ARS
Council Action Date: December 6, 2016
To: MAYOR AND CITY COUNCIL
From: JOHN LA ROCK, COMMUNITY SERVICES DIRECTOR
Subject: APPROVE THE FOURTH AMENDMENT TO THE AGREEMENT WITH

CYPRESS PRIVATE SECURITY FOR THE PROVISION OF TRANSIT

SECURITY SERVICES AT THE REDONDO BEACH TRANSIT CENTER
IN THE AMOUNT OF $ 78, 000

RECOMMENDATION

1. Approve the Fourth Amendment to the Agreement with Cypress Private Security for the provision of transit security services at the Redondo Beach Transit Center extending the term for the eighteen month period January 1, 2017 through June 30, 2018, in the amount of $78,000; and

2. Authorize the Mayor to execute the Fourth Amendment on behalf of the City.

EXECUTIVE SUMMARY
On July 14, 2011, the City of Redondo Beach issued a Request For Proposals ( RFP) for on- site security services at the South Bay Galleria Transit Center. City Council awarded the agreement to Cypress Private Security (CPS) on November 15, 2011, for a one year term effective January 1, 2012 through December 31, 2012, and provided an option to extend on a month-to- month basis for up to two years, to allow for the relocation and construction of the Transit Center to 1541 Kingsdale Avenue. On November 6, 2012, the City Council approved the First Amendment to the Agreement that extended the agreement through June 30, 2014 and the Second Amendment, approved by the City Council on May 6, 2014 extended the agreement through June 30, 2015. On May 19, 2015, the City Council approved the Third Amendment to the Agreement, extending the service period through December 31, 2016.

Based on the revised timeline for the bid issuance and the completion of the construction of the new Transit Center, staff recommends that the City Council approve the Fourth Amendment to the CPS Agreement. The Fourth Amendment provides for an eighteen month extension through June 30, 2018. Funds for the 2016- 17 portion of transit security services are included in the Transit Fund as part of the FY 2016- 17 Budget. Funds for the 2017- 18 portion of transit security services would be included in the FY 2017- 18 Budget proposal. The cumulative value of the Cypress Private Security Agreement with Amendments is $ 245, 000. These services receive no support from the General Fund.

Administrative Report December 6, 2016
Approve the Fourth Amendment to Agreement for Transit Center Security Cypress Private Security

Page 2 ends

BACKGROUND
The existing contract with CPS provides for transit center security services at the Galleria Transit Center on weekdays from 10 a. m. to 6 p. m., and on weekends from 10 a. m. to 4 p. m. The Transit Center security personnel are also responsible for implementing measures that protect the transit customers, the community and transportation employees, while keeping the transit center system operational. In addition to providing security services, CPS personnel are expected to serve as transportation ambassadors providing an essential first line of customer service assisting bus patrons and bus drivers with general information, as well as representing the City.

Prior to the selection of CPS for transit security service, the City contracted with the Los Angeles County Metropolitan Transportation Authority ( MTA). Following MTA's notice to increase the cost of security services, the City Council directed staff to issue a request for proposals ( RFP) for private transit security services to avoid the significant price increase from MTA. CPS was selected following a review of the three proposals that were received.

During its five year term of providing transportation security in Redondo Beach, CPS has provided a high level of customer service. At the initiation of the agreement, staff held an introductory training session with key Cypress staff, Redondo Beach Police Department staff and Transportation Concepts, the contracted operator of Beach Cities Transit. Staff meets regularly to review the security activities, and to discuss operational issues that may arise. Cypress Security management and officer team members have been cooperative and present a positive image to the community, and their presence at the Transit Center has improved public safety for the public transit patrons and the general public, as well as the other municipal transit operators providing service to the Transit Center.

CPS has over 20 years of security services experience with operations similar to the Redondo Beach Transit Center including contracts with San Francisco Municipal Transportation Agency, San Mateo County Transit District, and the City of Irvine for the Irvine Station Transit Center. CPS has an established organizational structure, and provides comprehensive training, employee compensation and benefit programs. The main office, located in Santa Fe Springs, houses the administrative and dispatch facilities.

The new Transit Center project at 1541 Kingsdale Avenue is currently in the final planning stages, and the new site is estimated to be operational in 2018. The new location will have parking, bicycle and other transit facilities that will require continuing security services. Staff will re- evaluate the security needs and will issue a Request For Proposals ( RFP), likely with an expanded scope, to solicit bids to provide security for the new location in mid -2017.

Administrative Report December 6, 2016
Approve the Fourth Amendment to Agreement for Transit Center Security Cypress Private Security

Page 3 ends

COORDINATION
The Fourth Amendment to Agreement has been approved as to form by the City Attorney's Office.

FISCAL IMPACT
Transit security expenses are included in the FY 2016- 17 budget and the remaining contract balance will be included in the FY 2017- 18 budget. The transit security expenses are funded by dedicated Transit funds. Dedicated funding sources in the Transit Fund include, but are not limited to, Proposition A, Formula Allocation Program and State funds. Transit security expenses receive no support from the General Fund.

FY 2016- 17 FUNDING FY 2016- 17 EXPENDITURES
Transit Fund $ 51, 000
Total $ 51, 000
Submitted by:

John La Rock
Community Services Director
jrooney
Cypress Private Security $ 51, 000
Total $ 51, 000
Approved for forwarding by:

Joe Hoefgen
City Manager
Attachments:

1. Transit Center Security Fourth Amendment to Agreement

2. Transit Center Security Third Amendment to Agreement

3. Transit Center Security Second Amendment to Agreement

4. Transit Center Security First Amendment to Agreement

5. Transit Center Security Agreement

FOURTH AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES

BETWEEN THE CITY OF REDONDO BEACH

AND CYPRESS SECURITY, LLC

THIS FOURTH AMENDMENT TO THE AGREEMENT FOR PROJECT
SERVICES (" Fourth Amendment') is made between the City of Redondo Beach, a Chartered Municipal Corporation ("City') and Cypress Security LLC, a California Limited Liability Company ("Contractor").

WHEREAS, on November 15, 2011, the parties originally entered into the Agreement for Project Services between the City and Contractor the "Agreement'); and
WHEREAS, on November 6, 2012, the parties entered into the First Amendment to the Agreement ("First Amendment') to amend Exhibits " B" and "C", to extend the Agreement to June 30, 2014, and increase, the limit for the total amount paid to Contractor to $ 115,000; and
WHEREAS, on May 6, 2014, the parties entered into the Second Amendment to the Agreement ("Second Amendment') to amend Exhibits " B" and "C", to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Contractor to $ 190,000; and
WHEREAS, on May 19, 2015, the parties entered into the Third Amendment to the Agreement ('Third Amendment') to amend the indemnification provision in the Agreement, and Exhibits "B" and " C", to extend the Agreement to December 31, 2016, and increase the limit for the total amount paid to Contractor to 265,000; and
WHEREAS, the parties wish to amend the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

Term. Exhibits "B" through " B- 3" of the Agreement are hereby amended to add Exhibit "134", which extends the Agreement to June 30, 2018.

Exhibit "B- 4" is attached hereto and incorporated by reference. Contractor shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit " 134".

2. Compensation. Exhibits "C through " C- 3" of the Agreement are hereby amended to add Exhibit "C- 4" to reaffirm the existing hourly rate of $18. 46, add a holiday/overtime hourly rate of $27.69 effective January 1, 2017, increase the hourly rate and holiday/overtime hourly rate to $ 18. 91 and

28.36 effective July 1, 2017, and increase the limit for the Contractor's total compensation by $ 78,000 for a total not to exceed amount of 343,000. Exhibit "C-4" is attached hereto and incorporated by reference.

Contractor shall be compensated for the services described in Exhibit "A".

3. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, Third Amendment, and this Fourth Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, Third Amendment, and this Fourth Amendment, the terms of this Fourth Amendment shall govern.
2-
IN WITNESS WHEREOF, the parties have executed this Fourth Amendment in Redondo Beach, California, as of this 61" day of December, 2016.

CITY OF
Mayor
ATTEST:
1_- 3Xdy. l
APPROVED AS TO FORM:

City Attorney's Office

CYPRESS SECURITY, LLC
APPROVED:
3- J
IN WITNESS WHEREOF, the parties have executed this Fourth Amendment in Redondo Beach, California, as of this 6th day of December, 2016.

CITY OF REDONDO BEACH CYPRESS SECURITY, LLC
By:

Mayor Name:

Title:

ATTEST: APPROVED:

City Clerk Risk Manager
APPROVED AS TO FORM:
w a
Ci y Attorney's Office
BIB 0
EXHIBIT " B-4"

SCHEDULE FOR COMPLETION
Term. The term of this Agreement shall be extended to June 30, 2018, unless otherwise terminated as herein provided.

EXHIBIT " C- 4"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

A. Amount. Contractor shall be paid in accordance with the following schedule.

Effective Period Regular Hourly Holiday/Overtime
Rate Hourly Rate
January 1, 2017 to June 30, 2017 $ 18.46 $ 27.69
July 1, 2017 to June 30, 2018 $ 18. 91 $ 28.36
B. Not to Exceed Amount. In no event shall Contractor's compensation exceed $ 78,000 from January 1, 2017 to June 30, 2018 for a total not to exceed amount of $343, 000 during the entire term of the Agreement.

C. Method of Payment. Contractor shall provide invoices to City for approval and payment detailing the hours worked and services performed during the prior month. Invoices must be itemized, adequately detailed, based on accurate records, and in a form reasonably satisfactory to City.

Contractor may be required to provide back-up material upon request.

D. Schedule for Payment. Payments shall be made monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Contractor within thirty (30) days of receipt of the monthly invoice.

E. Notice. Written notices to City and Contractor shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor: Cypress Security LLC
478 Tehama Street
San Francisco, CA 94103
Attention: Kes Narbutas, CEO
Com: City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
Attention: Joyce Rooney, Transit Manager
Ste
All notices, including notices of address changes, provided under this Agreement are deemed received on the third day after mailing if sent by registered or certified mail. Changes in the respective address set forth above may be made from time to time by any party upon written notice to the other party.

M
pONDO
Administrative Report
Council Action Date: May 19, 2015
To: MAYOR & CITY COUNCIL
From: DAN SMITH, INTERIM COMMUNITY SERVICES DIRECTOR
Subject: APPROVE THE THIRD AMENDMENT TO AGREEMENT WITH

CYPRESS PRIVATE SECURITY FOR THE PROVISION OF TRANSIT

SECURITY SERVICES AT THE REDONDO BEACH TRANSIT CENTER
IN THE AMOUNT OF $ 75,000

RECOMMENDATION
Approve the Third Amendment to Agreement with Cypress Private Security for provision of transit security services at the Redondo Beach Transit Center extending the term for the eighteen month period July 1, 2015 through December 31, 2016, in the amount of $75,000; and

2. Authorize the Mayor to execute the Third Amendment on behalf of the City.

Based on the revised timeline for the completion of the property transaction and taking into account the time needed to bid and construct the new Transit Center, staff recommends that the City Council approve the Third Amendment to the CPS Agreement. The Third Amendment provides for an eighteen month extension through December 31, 2016. Funds for transit security services are included in the Transit Fund. These services receive no support from the General Fund.

BACKGROUND
The existing contract with CPS provides for transit center security services at the Galleria Transit Center on weekdays from 10 a. m. to 6 p. m., and on weekends from 10 Administrative Report May 19, 2015
Approve the Third Amendment to Agreement for Transit Center Security Cypress Private Security

Page 2 ends

a. m. to 4 p. m. The Transit Center security personnel are also responsible for implementing measures that protect the transit customers, the community and transportation employees, while keeping the transit center system operational. In addition to providing security services, CPS personnel are expected to serve as transportation ambassadors providing an essential first line of customer service assisting bus patrons and bus drivers with general information, as well as representing the City.

During its three year and six month term of providing transportation security in Redondo Beach, CPS has provided a high level of customer service. At the initiation of the agreement, staff held an introductory training session with key Cypress staff, Redondo Beach Police Department staff and Transportation Concepts, the contracted operator of Beach Cities Transit. Staff meets regularly to review the security activities, and to discuss operational issues that may arise. Cypress Security management and officer team members have been cooperative and present a positive image to the community, and their presence at the Transit Center has improved public safety for the public transit patrons and the general public, as well as the other municipal transit operators providing service to the Transit Center.

CPS has over 18 years of security services experience with operations similar to the Redondo Beach Transit Center including contracts with San Francisco Municipal Transportation Agency, San Mateo County Transit District, and the City of Irvine for the Irvine Station Transit Center. CPS has an established organizational structure, and provides comprehensive training, employee compensation and benefit programs. The main office, located in Santa Fe Springs, houses the administrative and dispatch facilities.

The new Transit Center project at 1541 Kingsdale Avenue is currently in the final planning stages, and the new site is estimated to be operational in early 2017. The new location will have parking, bicycle and other transit facilities that will require continuing security services. Staff will re- evaluate the security needs and will issue a Request For Proposals ( RFP), likely with an expanded scope, to solicit bids to provide security for the new location in mid -2016.

COORDINATION
The Third Amendment to Agreement has been approved as to form by the City Attorney' s Office.

Administrative Report May 19, 2015
Approve the Third Amendment to Agreement for Transit Center Security Cypress Private Security

Page 3 ends

FISCAL IMPACT
Transit security expenses are included in the FY 2015- 16 budget and will be included in the FY 2016- 17 budget. The transit security expenses are funded by dedicated Transit funds. Dedicated funding sources in the Transit Fund include, but are not limited to, Proposition A, Formula Allocation Program and State funds. Transit security expenses receive no support from the General Fund.

FY 2015- 16 FUNDING
Transit Fund $ 75,000
Total $ 75,000
Submitted by:

Dan Smith
Interim Community Services Director
jrooney
Attachments:

FY 2015- 16 EXPENDITURES
Cypress Private Security $ 75,000
Total $ 75,000
Approved for forwarding by:

Joe Hoefgen
City Manager

1. Transit Center Security Third Amendment to Agreement

2. Transit Center Security Second Amendment to Agreement

3. Transit Center Security First Amendment to Agreement

4. Transit Center Security Agreement

THIRD AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES

BETWEEN THE CITY OF REDONDO BEACH

AND CYPRESS SECURITY, LLC

THIS THIRD AMENDMENT TO THE AGREEMENT FOR PROJECT SERVICES Third Amendment') is made between the City of Redondo Beach, a Chartered Municipal Corporation (" City") and Cypress Security LLC, a California Limited Liability Company ("Contractor").

WHEREAS, on November 15, 2011, the parties hereto originally entered into the Agreement for Project Services between the City and Contractor the "Agreement'); and
WHEREAS, on November 6, 2012, the parties hereto entered into the First Amendment to the Agreement ("First Amendment') to amend Exhibits " B" and C", to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Contractor to $ 115, 000; and
WHEREAS, on May 6, 2014, the parties hereto entered into the Second Amendment to the Agreement ("Second Amendment') to amend Exhibits "B" and C", to extend the Agreement to June 30, 2015, and increase the limit for the total amount paid to Contractor to $ 190, 000; and
WHEREAS, the parties wish to amend the Agreement pursuant to Section 21 of the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement.

1. Modification of Terms. Sections 7 and 14 of the Agreement shall be deleted, incorporated, and restated in their entirety as follows.

Section 7 Changes and Extra Work. All changes and/ or extra work under this Agreement shall be provided for by a subsequent written amendment executed by City and Contractor.

Section 14 Indemnity. To the maximum extent permitted by law, Contractor hereby agrees, at its sole cost and expense, to defend protect, indemnify, and hold harmless the City. its elected and appointed officials, officers, employees, volunteers, attorneys, and agents ( collectively Indemnitees") from and against any and all claims, including, without limitation, claims for bodily injury, death or damage to property, demands, charges, obligations, damages, causes of action, proceedings, suits, losses, stop payment notices, judgments, fines, liens, penalties, liabilities, costs and expenses of every kind and nature whatsoever, in any manner arising out of, incident to, related to, in connection with or arising from any act, failure to act, error or omission of Contractor' s performance or work hereunder (including any of its officers, agents, employees, subcontractors) or its failure to comply with any of its obligations contained in the Agreement, or its failure to comply with any current or prospective law, except for such loss or damage which was caused by the sole negligence or willful misconduct of the City. Contractor's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Contractor or Indemnitees. This indemnification obligation shall survive this Agreement and shall not be limited by any term of any insurance policy required under this Agreement.
a. Nonwaiver of Rights. Indemnitees do not and shall not waive any rights that they may possess against Contractor because the acceptance by City, or the deposit with City, of any insurance policy or certificate required pursuant to this Agreement.
b. Waiver of Right of Subrogation. Contractor, on behalf of itself and all parties claiming under or through it, hereby waives all rights of subrogation and contribution against the Indemnitees.

2. Term. Exhibits " B" through " B- 2" of the Agreement are hereby amended to add Exhibit " 13- 3", which extends the Agreement to December 31, 2016.

Exhibit " 13- 3" is attached hereto and incorporated by reference. Contractor shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit " 13- 2".

3. Compensation. Exhibits " C" through "C-2" of the Agreement are hereby amended to add Exhibit "C- 3" to increase the hourly rate paid to Contractor to $ 18.46 and increase the limit for the Contractor' s total compensation by $75, 000 for a total not to exceed amount of $265,000.

Exhibit "C- 3" is attached hereto and incorporated by reference. Contractor shall be compensated for the services described in Exhibit "A".

4. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, Second Amendment, and this Third Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any inconsistency between the terms of the Agreement, First Amendment, Second Amendment, and this Third Amendment, the terms of this Third Amendment shall govern.

IN WITNESS WHEREOF, the parties have executed this Third Amendment in Redondo Beach, California, as of this 1911 day of May, 2015.

CITY OF REDONDO BEACH
ATTEST:
rimm u1 . r M4014M) w
APPROVED AS TO FORM:
l_
City Attorney's Office

CYPRESS
APPROVED:
3-
R0"
EXHIBIT " B-3"

SCHEDULE FOR COMPLETION
Term. The term of this Agreement shall be extended for an eighteen month term, which shall commence on July 1, 2015 and expire December 31, 2016 ("Term"), unless otherwise terminated as herein provided.
4-
EXHIBIT " C- 3"

COMPENSATION
Provided Contractor is not in default under this Agreement, Contractor shall be compensated as provided below.

A. Amount. Contractor shall be paid an hourly rate of $18. 46.

B. Not to Exceed Amount. In no event shall Contractor' s compensation exceed $ 75,000 during the Term. Contractor' s compensation shall not exceed $ 265, 000 during the cumulative term( s) of this Agreement.

Contractor may be required to provide back- up material upon request.

E. Notice. Written notices to City and Contractor shall be given by registered or certified mail, postage prepaid and addressed to or personally served on the following parties.

Contractor
Cypress Security LLC
478 Tehama Street
San Francisco, CA 94103
Attention: Kes Narbutas, CEO
city
City of Redondo Beach
Community Services Department
415 Diamond Street
Redondo Beach, CA 90277
Attention: Joyce Rooney, Transit Manager
5 -
pONDO
Administrative Report
Council Action Date: May 6, 2014
To: MAYOR & CITY COUNCIL
From: DAN SMITH, INTERIM COMMUNITY SERVICES DIRECTOR
Subject: APPROVE SECOND AMENDMENT TO AGREEMENT WITH CYPRESS

PRIVATE SECURITY FOR THE PROVISION OF TRANSIT SECURITY

SERVICES AT THE REDONDO BEACH TRANSIT CENTER

RECOMMENDATION
Approve the Second Amendment to Agreement with Cypress Private Security for provision of transit security services at the Redondo Beach Transit Center extending the term for the one year period July 1, 2014 through June 30, 2015, in the amount of $75,000; and

2. Authorize the City Manager to extend the term of the Agreement for second one year period, July 1, 2015 through June 30, 2016 with the City Manager' s written notice; and

3. Authorize the Mayor to execute the Second Amendment on behalf of the City.

EXECUTIVE SUMMARY
On July 14, 2011, the City of Redondo Beach issued a Request For Proposals ( RFP) for on- site security services at the South Bay Galleria Transit Center. City Council awarded the agreement to Cypress Private Security (CPS) on November 15, 2011, for a one year term effective January 1, 2012 through December 31, 2012, and provided an option to extend on a month-to- month basis for up to two years, to allow for the relocation and construction of the Transit Center to 1541 Kingsdale Avenue. On November 6, 2012, the City Council approved the First Amendment to the Agreement that extended the agreement through June 30, 2014. Based on the revised timeline for the completion of the property transaction and taking into account the time needed to bid and construct the new Transit Center, staff recommends that the City Council approve the Second Amendment to the CPS Agreement. The Second Amendment provides a one-year extension through June 30, 2015 and authorizes the City Manager to extend the term of the agreement for an additional one year through June 30, 2016 with written notice.

Funds for transit security services are included in the Transit Fund. These services receive no support from the General Fund.

Administrative Report May 6, 2014
Approve the Second Amendment to Agreement for Transit Center Security Cypress Private Security

Page 2 ends

During its two years of providing transportation security in Redondo Beach, CPS has provided a high level of customer service. At the initiation of the agreement, staff held an introductory training session with key Cypress staff, Redondo Beach Police Department staff and Transportation Concepts, the contracted operator of Beach Cities Transit. Staff meets monthly to review the security activities, and to discuss operational issues that may arise. Cypress Security management and officer team members have been cooperative and present a positive image to the community, and their presence at the Transit Center has improved public safety for the public transit patrons and the general public, as well as the other municipal transit operators providing service to the Transit Center.

CPS has over 15 years of security services experience with operations similar to the Redondo Beach Transit Center including contracts with San Francisco Municipal Transportation Agency, San Mateo County Transit District, and the City of Irvine for the Irvine Station Transit Center. CPS has an established organizational structure, and provides comprehensive training, employee compensation and benefit programs. The main office, located in Santa Fe Springs, houses the administrative and dispatch facilities.

The new Transit Center project at 1541 Kingsdale Avenue is currently in the final planning stages, and the new site is estimated to be operational in Fall 2015. The new location will have parking, bicycle and other transit facilities that will require continuing security services. Staff will re- evaluate the security needs and will issue a Request For Proposals ( RFP), likely with an expanded scope, to solicit bids to provide security for the new location in fall 2015.

Administrative Report May 6, 2014
Approve the Second Amendment to Agreement for Transit Center Security Cypress Private Security

Page 3 ends

COORDINATION
The Second Amendment to Agreement has been approved as to form by the City Attorney' s Office.

FISCAL IMPACT
Transit security expenses are included in the FY 2014- 15 budget and are funded by dedicated Transit funds. Dedicated funding sources in the Transit Fund include, but are not limited to, Proposition A, Formula Allocation Program and State funds. Transit security expenses receive no support from the General Fund. The annual revenues and expenditures to fund the CPS contract are shown below:

FY 2014- 15 FUNDING
Transit Fund $ 75,000
Total $ 75,000
Submitted by:

Dan Smith
Interim Community Services Director
gooney
FY 2014- 15 EXPENDITURES
Cypress Private Security $ 75,000
Total $ 75,000
Approved for forwarding by:

Joe Hoefgen
Interim City Manager
Attachments:

1. Transit Center Security Second Amendment to Agreement

2. Transit Center Security First Amendment to Agreement

3. Transit Center Security Agreement

SECOND AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES

BETWEEN THE CITY OF REDONDO BEACH

AND CYPRESS SECURITY, LLC

THIS SECOND AMENDMENT TO THE AGREEMENT FOR PROJECT
SERVICES ("Second Amendment") is made between the City of Redondo Beach, a Chartered Municipal Corporation (" City") and Cypress Security LLC, a California Limited Liability Company ("Consultant").

WHEREAS, on November 15, 2011, the parties hereto originally entered into the Agreement for Project Services between the City and Consultant the "Agreement"); and
WHEREAS, on November 6, 2012, the parties hereto entered into the First Amendment to the Agreement ("First Amendment") to amend Exhibits "B" and C", to extend the Agreement to June 30, 2014, and increase the limit for the total amount paid to Consultant to $ 115,000; and
WHEREAS, the parties wish to amend the Agreement pursuant to Section 21 of the Agreement.

NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

Term. Exhibits "B" and " B- 1" of the Agreement are hereby amended to add Exhibit "B- 2", which extends the Agreement to June 30, 2015 and provides that the Agreement may be extended for one subsequent annual term by the City Manager's written notice. Exhibit "B- 2" is attached hereto and incorporated by reference. Consultant shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit "13- 2".

2. Compensation. Exhibits " C" and " C- 1" of the Agreement are hereby amended to add Exhibit "C- 2" to increase the hourly rate paid to Consultant to $ 17. 80 and increase the limit for the Consultant' s total compensation by $75,000 for a total not to exceed amount of $190,000.

Exhibit "C-2" is attached hereto and incorporated by reference.

Consultant shall be compensated for the services described in Exhibit "A".

3. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement, First Amendment, and this Second Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement with respect to the subject matter hereof. In the event of any C- 1111- 116-2
inconsistency between the terms of the Agreement, First Amendment, and this Second Amendment, the terms of this Second Amendment shall govern.
40, "
2- 1
C-1 111- 116-2 d"
m
IN WITNESS WHEREOF, the parties have executed this Second Amendment in Redondo Beach, California, as of this 6th day of May, 2014.

CITY OF REDONDO BEACH
APPROVED AS TO FORM:

Gi-- V) YO
City Attorney's Office

CYPRESS SECURITY, LLC
By:

Name:

Title:

Risk anager
3-
C-1111- 116-2
IN WITNESS WHEREOF, the parties have executed this Second Amendment in Redondo Beach, California, as of this 6th day of May, 2014.

CITY OF REDONDO BEACH
ATTEST:.
ty Clerk
APPROVED AS TO FORM:

IVACity Attorney's Office

CYPRESS SECURITY, LLC
APPROVED:

Risk Ma er
3-
C-1111- 116-2
EXHIBIT " B- 2"

SCHEDULE FOR COMPLETION
Term. The term of this Agreement shall be extended for an additional one year term, which shall commence on July 1, 2014 and expire June 30, 2015 (' Term"), unless otherwise terminated as herein provided. Upon City Manager's written notice to Consultant at least fifteen ( 15) days prior to the expiration of the Term, the Agreement shall automatically renew for one subsequent annual term, unless otherwise terminated as herein provided.
e
4- .

C-1111- 11& 2
Eou
EXHIBIT " C-2"

COMPENSATION
Provided Consultant is not in default under this Agreement, Consultant shall be compensated as provided below.

A. Amount. Consultant shall be paid an hourly rate of $17.80.

B. Not to Exceed Amount. In no event shall Consultant's compensation exceed $ 75, 000 during this annual term. Consultant's compensation shall not exceed $ 190,000 during the cumulative term(s) of this Agreement.

C. Method of Payment. Consultant shall provide invoices to City for approval and payment. Invoices must be itemized, adequately detailed, based on accurate records, and in a form reasonably satisfactory to City. Consultant may be required to provide back-up material upon request.

D. Schedule for Payment. Payments shall be made monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Consultant within thirty (30) days of receipt of the monthly invoice.

C-1111- 116-2' . 9
9ON
x
Administrative Report
Council Action Date: November 6, 2012
To: MAYOR & CITY COUNCIL
From: JOE HOEFGEN, RECREATION, TRANSIT, & COMMUNITY SERVICES

DIRECTOR
Subject: APPROVE FIRST AMENDMENT TO AGREEMENT WITH CYPRESS PRIVATE

SECURITY FOR TRANSIT SECURITY SERVICES AT THE REDONDO BEACH

TRANSIT CENTER

RECOMMENDATION
Approve the First Amendment to Agreement with Cypress Private Security for Transit Security Services at the Redondo Beach Transit Center Security in the amount of $46,000; and authorize the Mayor to execute the Amendment on behalf of the City.

EXECUTIVE SUMMARY
On July 14, 2011, the City of Redondo Beach issued a Request for Proposal ( RFP) for on- site security services at the South Bay Galleria Transit Center. City Council awarded the agreement to Cypress Private Security ( CPS) on November 15, 2011, for a one year term effective January 1, 2012 through December 31, 2012. The agreement allows for options to extend on a monthto-month basis through June 30, 2014, to allow for the construction of the Transit Center at 1541 Kingsdale Avenue. Based on the revised timeline for completion of the property transaction and taking into account the time needed to bid and construct the new Transit Center, staff recommends extending the CPS agreement through June 30, 2014 to ensure continuing security services at the existing Galleria transit center. Funds for transit security services are included in the Transit Fund and receive no support from the General Fund.

The existing contract with CPS provides for transit center security services at the Galleria Transit Center on weekdays from 10 a. m. to 6 p.m., and on weekends from 10 a.m. to 4 p.m.

The Transit Center security personnel are responsible for implementing measures that protect the transit customers, the community, and transportation employees, while keeping the transit center system operational. In addition to providing security services, CPS personnel are expected to serve as transportation ambassadors providing an essential first line of customer service providing bus patrons and bus drivers with general information and assistance. Prior to the selection of CPS for transit security service, the City contracted with the Los Angeles County Metropolitan Transportation Authority ( MTA). Following MTA' s notice in early 2011 that the cost E17
Administrative Report November 6, 2012
Approval of the Transit Center Security Service First Amendment to Agreement Cypress Private Security

Page 2 ends

of security service would increase from the prior annual amount of $ 80,000 to a new rate of 335,000 per year, the City Council directed staff to issue a request for proposal ( RFP) for private transit security services to avoid the significant price increase from MTA. CPS was selected following a review of three responses to the RFP.

During their first year providing transportation security in Redondo Beach, CPS has provided a high level of customer service within the annual contracted cost of $46,000. At the initiation of the agreement, Staff held an introductory training session that with key CPS staff, Redondo Beach Police Department staff and Transportation Concepts -- the contracted operator of Beach Cities Transit. Staff meets monthly to review the security activities, and discuss operational issues that may arise. CPS management and officer team members have been cooperative and present a positive image to the community, and their presence at the Transit Center has improved public safety for the public transit patrons and the general public, as well as the other municipal transit operators that provide service to the Transit Center.

CPS has an established organizational structure, and comprehensive training, employee compensation and benefit programs. The main office, located in Santa Fe Springs, houses the administrative and dispatch facilities.

The new transit center project at 1541 Kingsdale Avenue is currently in the final planning stages, and the new site is estimated to be operational in the spring of 2014. The City maintains the flexibility to terminate the CPS contract without notice which will enable the City to modify the level of security service to address the needs of the new transit center. Prior to completion of the new transit center, it is envisioned that the City will issue an RFP, likely with an expanded scope, and will solicit bids to provide continuing security services at the new site.

COORDINATION
The Recreation, Transit and Community Services Department worked with the City Attorney's Office to develop the First Amendment to Agreement. The First Amendment to Agreement has been approved as to form by the City Attorney' s Office.

FISCAL IMPACT
Transit security expenses are included in the FY 2012- 13 budget and are funded by dedicated transit funds. The rates charged by CPS will be the same amount charged as outlined in the original agreement. Dedicated funding sources in the Transit Fund include, but are not limited to Proposition A, Formula Allocation Program and State funds. Transit security expenses receive no support from the General Fund. The annual revenues and expenditures to fund the CPS contract are shown below:

Administrative Report November 6, 2012
Approval of the Transit Center Security Service First Amendment to Agreement Cypress Private Security

Page 3 ends

REVENUE
Transit Fund
Total
Submitted by:

46.000
46, 000
a
J e oefgen
RbGrkation, Transit & Community Services Director
jrooney

EXPENSE
Cypress Private Security
Total
E- M
46,000
Attachments:

1. CPS First Amendment to Agreement

2. CPS Agreement

3. Transit Center Request For Proposals and Addendum # 1

FIRST AMENDMENT TO THE

AGREEMENT FOR PROJECT SERVICES

BETWEEN THE CITY OF REDONDO BEACH

AND CYPRESS SECURITY, LLC

THIS FIRST AMENDMENT TO THE AGREEMENT FOR PROJECT SERVICES Amendment') is made between the City of Redondo Beach, a Chartered Municipal Corporation (" City") and Cypress Security LLC, a Limited Liability Company ("Consultant').

WHEREAS, on November 15, 2011, the parties hereto originally entered into the Agreement for Project Services between the City and Consultant the "Agreement'); and
WHEREAS, the parties wish to amend the Agreement pursuant to Section 21 of the Agreement. I
NOW THEREFORE, in consideration of the promises and mutual covenants contained herein, and intending to be legally bound, the parties hereby agree to make the following amendments to the Agreement:

Schedule for Completion. Exhibit "B" of the Agreement is hereby amended to add Exhibit " 13- 1", which extends the Agreement to extend the Project completion date to June 30, 2014. Exhibit "B- 1" is attached hereto and incorporated by reference. Consultant shall commence and complete all services described in Exhibit "A" in accordance with the schedule set forth in Exhibit " 13- 1".

2. Compensation. Exhibit "C" of the Agreement is hereby amended to add Exhibit "C- 1" to increase the limit for the total amount paid to Consultant to 115,000. Exhibit "C- 1" is attached hereto and incorporated by reference.

Consultant shall be compensated for the services described in Exhibit "A".

3. No Other Amendments. Except as expressly stated herein, the Agreement shall remain unchanged and in full force and effect. The Agreement and First Amendment constitute the entire agreement between the parties and supersede any previous oral or written agreement. In the event of any inconsistency between the terms of the Agreement and this First Amendment, the terms of this First Amendment shall govern.

C -Ml -11 s
IN WITNESS WHEREOF, the parties have executed this First Amendment in Redondo Beach, California, as of this 6th day of November, 2012.

CITY OF REDON
APPROVED AS TO FORM:
k?PV D e, s
City Attorney's Office

SECURITY, LLC
M
Title:
2-
C- 1111-116-1
IN WITNESS WHEREOF, the parties have executed this First Amendment in Redondo Beach, California, as of this 6`h day of November, 2012.

CITY OF REDONDO BEACH
Mayor
ATTEST:
i
APPROVED AS TO FORM:

City Attorney's Office
APPROVED:
2-
i
C- 1111- 116-1
i a: uar l: r

SCHEDULE FOR COMPLETION
Project shall be completed by June 30, 2014, unless otherwise terminated as herein provided.
w„
EXHIBIT " C- 1"

COMPENSATION
Provided Consultant is not in default under this Agreement, Consultant shall be compensated as provided below.

A. Amount:

1. Consultant shall be paid an hourly rate of $16.90.

2. Notwithstanding the above, the total amount paid to Consultant shall not exceed $ 115,000.

B. Schedule for Payment: Payments shall be made Monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted.

City agrees to pay Consultant within thirty ( 30) days of receipt of monthly invoices.

C. Method of Payment: Consultant shall provide invoices to City for approval and payment. Invoices must be adequately itemized, detailed, based on accurate records, and in a form reasonably satisfactory to City. Consultant may be required to provide back-up material upon request.

C- 1111-
10 1111-1 "- iE"'
n

AGREEMENT FOR PROJECT SERVICES

BETWEEN THE CITY OF REDONDO BEACH

AND CYPRESS SECURITY, LLC
THIS AGREEMENT FOR PROJECT SERVICES (this "Agreement) is made between the City of Redondo Beach (" City") and Cypress Security, LLC, a California limited liability company (hereinafter °Contractor" or "Consultant").

The parties hereby agree as follows:

A. Description of Project or Scope of Services. The project description or scope of services to be provided by Contractor, and any corresponding responsibilities of City or services required to be performed by City are set forth in Exhibit "A".

B. Term and Time of Completion. Contractor shall commence and complete the project or services described in Exhibit "A" in accordance with the schedule set forth in Exhibit "B".

C. Compensation. City agrees to pay Contractor in accordance with Exhibit "C".

GENERAL PROVISIONS
Independent Contractor. Contractor acknowledges, represents and warrants that Contractor is not a regular or temporary employee, officer, agent, joint venturer or partner of the City, but rather an independent contractor. This Agreement shall not be construed as a contract of employment. Contractor shall have no rights to any benefits which accrue to City employees unless otherwise expressly provided in this Agreement.

Due to the independent contractor relationship created by this Agreement, the City shall not withhold state or federal income taxes, the reporting of which shall be Contractor' s sole responsibility.

2. Brokers. Contractor acknowledges, represents and warrants that Contractor has not hired, retained or agreed to pay any entity or person any fee, commission, percentage, gift, or any other consideration, contingent upon or resulting from the award or making of this Agreement.

City Property. All plans, drawings, reports, calculations, data, specifications, videos, graphics or other materials prepared for or obtained pursuant to this Agreement shall upon request be delivered to the City within a reasonable time, and the rights thereto shall be deemed assigned to the City. If applicable, Contractor shall prepare check prints upon request. Said plans, drawings, reports, calculations, data, specifications, videos, graphics or other materials shall be specific for the project herein and shall not be used by the City for any other project without Contractor's consent. Notwithstanding the foregoing, Contractor shall not be obligated to assign any proprietary software or data developed by or at the direction of Contractor for Contractor's own use; provided, however, that Contractor shall, pursuant to Paragraph 14 below, indemnify, defend and hold the City harmless from and against any discovery or Public Records Act request seeking the disclosure of any such proprietary software or data.

4.' Inspection. If the services set forth in Exhibit "A" shall be performed on City or other public property, the City shall have the right to inspect such work without notice. If such services shall not be performed on City or other public property, the City shall have the right to inspect such work upon reasonable notice. Inspections by the City shall not relieve or minimize the responsibility of Contractor to conduct any inspections Contractor has agreed to perform pursuant to the terms of this Agreement.

Contractor shall be solely liable for said inspections performed by Contractor. Contractor shall certify in writing to the City as to the completeness and accuracy of each inspection required to be conducted by Contractor hereunder.

5. Services. The project or services set forth in Exhibit "A" shall be performed to the full satisfaction and approval of the City. In the event that the project or services set forth in Exhibit "A" are itemized by price in Exhibit "C", the City in its sole discretion may, upon notice to Contractor, delete certain items or services set forth in Exhibit "A", in which case there shall be a corresponding reduction in the amount of compensation paid to Contractor. City shall furnish Contractor, to the extent available, with any City standards, details, specifications and regulations applicable to the Project and necessary for the performance of Contractor's services hereunder. Notwithstanding the foregoing, any and all additional data necessary for design shall be the responsibility of Contractor. 2'- C- t IMG -i

6. Records. Contractor, including any of its subcontractors, shall maintain full and complete documents and records, including accounting records, employee time sheets, and correspondence pertaining to the project or services set forth in Exhibit "A". Contractor, including any of its subcontractors, shall make such documents and records available for City review or audit upon request and reasonable notice, and shall keep such documents and records, for at least four (4) years after Contractor's completion of performance of this Agreement. Copies of all pertinent reports and correspondence shall be furnished to the City for its files.

7. Chances and Extra Work. All changes and/or extra work under this Agreement shall be performed and paid for in accordance with the following:

Only the City Council, City Manager, or the Department Head responsible for the administration of, or supervision of the scope of work under, this Agreement may authorize extra and/or changed work. Contractor expressly recognizes that other City personnel are without authorization to either order extra and/ or changed work or waive contract requirements.

Failure of Contractor to secure the authorization for such extra and/or changed work shall constitute a waiver of any and all right to adjustment in contract price due to such unauthorized work and Contractor thereafter shall be entitled to no compensation whatsoever for performance of such work.

In the event City determines that such work does not constitute extra work, Contractor shall not be paid extra compensation above that provided herein and if such determination is made by City staff, said determination may be appealed to the City Council as long as a written appeal is submitted to the City Manager within five (5) days after the staffs determination is received by Contractor. Said written appeal shall include a description of each and every ground upon which Contractor challenges the staffs determination.
3 - C- 94LISI U-1

8. Additional Assistance. If this Agreement requires Contractor to prepare plans and specifications, Contractor shall provide assistance as necessary to resolve any questions regarding such plans and specifications that may arise during the period of advertising for bids, and Contractor shall issue any necessary addenda to the plans and specifications as requested. In the event Contractor is of the opinion that City's requests for addenda and assistance is outside the scope of normal services, the parties shall proceed in accordance with the changes and extra work provisions of this Agreement.

9. Professional Ability. Contractor acknowledges, represents and warrants that Contractor is skilled and able to competently provide the services hereunder, and possesses all professional licenses, certifications, and approvals necessary to engage in its occupation. City has relied upon the professional ability and training of Contractor as a material inducement to enter into this Agreement. Contractor shall perform in accordance with generally accepted professional practices and standards of Contractor's profession.
1o. Business License. Contractor shall obtain a Redondo Beach Business License before performing any services required under this Agreement.

The failure to so obtain such license shall be a material breach of this Agreement and grounds for immediate termination by City; provided, however, that City may waive the business license requirement in writing under unusual circumstances without necessitating any modification of this Agreement to reflect such waiver.

11. Termination Without Default. Notwithstanding any provision herein to the contrary, the City may, in its sole and absolute discretion and without cause, terminate this Agreement at any time prior to completion by Contractor of the project or services hereunder, immediately upon written notice to Contractor. In the event of any such termination by City, Contractor shall be compensated for. (1) all authorized work satisfactorily performed prior to the effective date of termination; and (2) all necessary materials or services of others ordered by Contractor for this Agreement prior to Contractor's receipt of notice of termination, irrespective of whether such materials or services of others have actually been delivered, and further provided that Contractor is not able to cancel such orders.

Compensation for Contractor in such event shall be determined by the City in accordance with the percentage of the project or services completed by Contractor, and all of Contractor's finished or unfinished work product through the time of the City's last payment shall be transferred and assigned to the City. In conjunction with any termination of this Agreement, the City may, at its own expense, make copies or extract information from any notes, sketches, computations, drawings, and specifications or other data, whether complete or not.
4 - 1C-d' L IA16-i

12. Termination in the Event of Default. Should Contractor fail to perform any of its obligations hereunder, within the time and in the manner provided or otherwise violate any of the terms of this Agreement, the City may immediately terminate this Agreement by giving written notice of such termination, stating the reasons for such termination. Contractor shall be compensated as provided immediately above, provided, however, there shall be deducted from such amount the amount of damages, if any, sustained by the City by virtue of Contractor's breach of this Agreement.

Contractor may terminate this Agreement upon default by the City which is not cured within 30 days following written notice to the City stating the basis of such default.

13. Conflict of Interest. Contractor acknowledges, represents and warrants that Contractor shall avoid all conflicts of interest (as defined under any federal, state or local statute, rule or regulation, or at common law) with respect to this Agreement. Contractor further acknowledges, represents and warrants that Contractor has no business relationship or arrangement of any kind with any City official or employee with respect to this Agreement. Contractor acknowledges that in the event that Contractor shall be found -by any judicial or administrative body to have any conflict of interest (as defined above) with respect to this Agreement, all consideration received under this Agreement shall be forfeited and returned to City forthwith. This provision shall survive the termination of this Agreement for one ( 1) year.

14. Indemnity. To the fullest extent permitted by law, Contractor shall indemnify, defend and hold harmless City and its officers, employees, elected and appointed officials, and volunteers from and against any and all claims, demands, causes of action, lawsuits (whether at law, equity or both), proceedings, liabilities, losses, damages, expenses, costs (including without limitation attorneys' fees and costs and expert witness fees), judgments, penalties, and liens of every nature arising or claimed to arise, directly or indirectly, out of Contractor's performance of work hereunder or its failure to comply with any of its obligations contained in the Agreement, or its failure to comply with any current or prospective law, except for such loss or damage caused by the sole negligent acts or willful misconduct of the City. This indemnification obligation shall survive this Agreement and shall not be limited by any term of any insurance policy required under this Agreement.

15. Insurance. See Exhibit "D." Insurance requirements set forth in Exhibit " D" that are waived by the City's Risk Manager do not require amendments or revisions to this Agreement.
5 - C -dt1fMG-1

16. Non -Liability of Officials and Employees of the Citv. No official or employee of the City shall be personally liable for any default or liability under this Agreement.

17. Compliance with Laws. Contractor shall comply with all federal, state and local laws, statutes, ordinances, rules and regulations, and the orders and decrees of any courts or administrative bodies or tribunals, with respect to this Agreement, including without limitation all environmental laws, employment laws, non-discrimination laws and prevailing wage laws.

18. Limitations upon Subcontracting and Assignment. Contractor acknowledges that the services which Contractor shall provide under this Agreement are unique, personal services which, except as otherwise provided herein, Contractor shall not assign or sublet to any other party without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion. In the event that the City, in writing, approves any assignment or subletting of this Agreement or the retention of subcontractors by Contractor, Contractor shall provide to the City upon request copies of each and every subcontract prior to the execution thereof by Contractor and subcontractor. Any attempt by Contractor to assign any or all of its rights under this Agreement without first obtaining the City's prior written consent shall constitute a material default under this Agreement.

The sale, assignment, transfer or other disposition, on a cumulative basis, of twenty-five percent (25%) or more of the ownership interest in Contractor or twenty-five percent (25%) or more the voting control of Contractor (whether Contractor is a corporation, limited liability company, partnership, joint venture or otherwise) shall constitute an assignment for purposes of this Agreement. Further, the involvement of Contractor or its assets in any transaction or series of transactions (by way of merger, sale, acquisition, financing, transfer, leveraged buyout or otherwise), whether or not a formal assignment or hypothecation of this Agreement or Contractor's assets occurs, which reduces Contractor's assets or net worth by twenty-five percent (25%) or more shall also constitute an assignment for purposes of this Agreement.

19. Subcontractors. Contractor shall provide properly skilled professional and technical personnel to perform any approved subcontracting duties.

Contractor shall not engage the services of any person or persons now employed by the City without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion. 6 - C-01131FO 3b1

20. Integration. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes any previous oral or written agreement; provided, however, that correspondence or documents exchanged between Contractor and City may be used to assist in the interpretation of the exhibits to this Agreement.

21. Amendment. This Agreement may be amended or modified only by a subsequent written instrument executed by both parties.

22. Conflicting Provisions. In the event of a conflict between the terms and conditions of this Agreement and those of any exhibit or attachment hereto, this Agreement proper shall prevail. In the event of a conflict between the terns and conditions of any two or more exhibits or attachments hereto, those prepared by the City shall prevail over those prepared by Contractor.

23. Non -Exclusivity. Notwithstanding any provision herein to the contrary, the services provided by Contractor hereunder shall be non-exclusive, and City reserves the right to employ other contractors in connection with the project.

24. Exhibits. All exhibits hereto are made a part hereof and incorporated herein by reference.

25. Time of Essence. Time is of the essence of this Agreement.

26. Confidentiality. To the extent permissible under law, Contractor shall keep confidential its obligations hereunder and the information acquired during the performance of the project or services hereunder.

27. Third Parties. Nothing herein shall be interpreted as creating any rights or benefits in any third parties. For purposes hereof, transferees or assignees as permitted under this Agreement shall not be considered third parties."

28. Governing Law and Venue. This Agreement shall be construed in accordance with the laws of the State of California without regard to principles of conflicts of law. Venue for any litigation or other action arising hereunder shall reside exclusively in the Superior Court of the County of Los Angeles, Southwest Judicial District.

29. Attorneys' Fees. In the event either party to this Agreement brings any action to enforce or interpret this Agreement, the prevailing party in such action shall be entitled to reasonable attorneys' fees (including expert witness fees) and costs. This provision shall survive the termination of this Agreement.
7 - C -a411141 l6-1

30. Claims. Any claim by Contractor against City hereunder shall be subject to Government Code §§ 800 at seq. The claims presentation provisions of said Act are hereby modified such that the presentation of all claims hereunder to the City shall be waived if not made within six (6) months after accrual of the cause of action.

31. Interpretation. Contractor acknowledges that it has had ample opportunity to seek legal advice with respect to the negotiation of this Agreement.

This Agreement shall be interpreted as if drafted by both parties.

32. Warranty. In the event that any product shall be provided to the City as part of this Agreement, Contractor warrants as follows: Contractor possesses good title to the product and the right to transfer the product to City; the product shall be delivered to the City free from any security interest or other lien; the product meets all specifications contained herein; the product shall be free from material defects in materials and workmanship under normal use for a period of one ( 1) year from the date of delivery; and the product shall be fit for its intended purpose( s).

Notwithstanding the foregoing, consumable and maintenance items (such as light bulbs and batteries) shall be warranted for a period of thirty (30) days from the date of delivery. All repairs during the warranty period shall be promptly performed by Contractor, at Contractor's expense, including shipping. Contractor shall not be liable under this warranty for an amount greater than the amount set forth in Exhibit "C' hereto.

33. Federal Funding. In the event any portion of the consideration to be paid to Contractor shall be derived from federal sources, Contractor shall comply with all federal nondiscrimination regulations, which are herein incorporated by reference and made a part of this Contract.

34. Severance. Any provision of this Agreement that is found invalid or unenforceable shall be deemed severed and all remaining provisions of this Agreement shall remain enforceable to the fullest extent permitted by law.

35. Author . City warrants and represents that upon City Council approval, the Mayor of the City of Redondo Beach is duly authorized to enter into and execute this Agreement on behalf of City. The party signing on behalf of Contractor warrants and represents that he or she is duly authorized to enter into and execute this Agreement on behalf of Contractor, and shall be personally liable to City if he or she is not duly authorized to enter into and execute this Agreement on behalf of Contractor.
8 - C- 64L.1f tf6-1

36. Waiver. The waiver by the City of any breach of any term or provision of this Agreement shall not be construed as a waiver of any subsequent breach.

SIGNATURES FOLLOW ON NEXT PAGE]
9 IN WITNESS WHEREOF, the parties have executed this Agreement in Redondo Beach, Califomia, as of this 15 tday of 0 ern t' 2011.

CITY OF REDONDO BEACH
Mayor
APPROVED AS TO FORM:

ATTEST:
f
IN
l u:. 15
APPROVED:
10- C- TIAt" 10-1

EXHIBIT W'

PROJECT DESCRIPTION AND/OR SCOPE OF SERVICES
Cypress Security shall provide on-site security to provide for the safety of passengers, vehicles, and facilities at the Redondo Beach Transit Center as outlined in the City's Request For Proposal ( RFP) dated July 14, 2011, and Contractor's response dated August 16, 2011. The Contractor will implement measures for the protection of the transit customers, the community and transportation employees, as defined in Section VI. Performance Requirements and Standards of the RFP.

C- tAllit s-1
EXHIBIT 'B"

SCHEDULE FOR COMPLETION
Project shall be completed by June 30, 2013.

C441111116-1
EXHIBIT " C"

COMPENSATION
Provided Consultant is not in default under this Agreement, Consultant shall be compensated as provided below. Invoices, if required, must be adequately detailed, based on accurate records, and in a form reasonably satisfactory to City; Consultant may be required to provide back-up material upon request.

A. Amount
o Hourly rate of $ 16.90.
o In no event shall the total cost exceed $ 46,000.

B. Schedule for Payment
Payments shall be made Monthly, in arrears based upon the time spent during the previous month for which an invoice shall be submitted. City agrees to pay Consultant within thirty (30) days of receipt of monthly invoices.

C411kA'161
EXHIBIT " 0"

INSURANCE REQUIREMENTS FOR CONSULTANTS ( GENERAL)
Without limiting Consultant's indemnification obligations under this Agreement, Consultant shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Consultant, its agents, representatives, or employees.

Minimum Scope of Insurance
Coverage shall be at least as broad as:

Insurance Services Office Commercial General Liability coverage (occurrence form CG 0001).

Insurance Services Office form number CA 0001 ( Ed. 1/ 87) covering Automobile Liability, code 1 ( any auto).

Workers' Compensation insurance as required by the State of California.

Employer's Liability Insurance.

Minimum Limits of Insurance
Consultant shall maintain limits no less than:

General Liability: $ 1, 000,000 per occurrence for bodily injury, personal injury and property damage. The general aggregate limit shall apply separately to this project/location.

Automobile Liability: $ 1, 000,000 per accident for bodily injury and property damage.

Employer's Liability: $ 1, 000,000 per accident for bodily injury or disease.

Deductibles and Self -Insured Retentions
Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either: (1) the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees and volunteers or (2) the Consultant shall provide a financial guarantee satisfactory to the City guaranteeing payment of losses and related investigations, claim administration and defense expenses.

Other Insurance Provisions
insurance Requirements for coasultmrts( acn" 81) 10n103 - C -t -111112N-1 The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provisions:

Additional Insured Endorsement:

General Liability: The City, its officers, elected and appointed officials, employees, and volunteers are to be covered as insureds with respect to liability arising out of work performed by or on behalf of the Consultant. General liability coverage can be provided in the form of an endorsement to the Consultant's insurance, or as a separate owner's policy.

Automobile Liability: The City, its officers, elected and appointed officials, employees, and volunteers are to be covered as insureds with respect to liability arising out of automobiles owned, leased, hired or borrowed by or on behalf of the Consultant
For any claims related to this project, the Consultant's insurance coverage shall be primary insurance as respects the City, its officers, elected and appointed officials, employees, and volunteers. Any insurance or self-insurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Consultant's insurance and shall not contribute with ft.

Each insurance policy required by this clause shall be endorsed to state that coverage shall not be canceled by either party, except after thirty (30) days prior written notice by certified mail, return receipt requested, has been given to the City.

Each insurance policy shall be endorsed to state that the inclusion of more than one insured shall not operate to impair the rights of one insured against another insured, and the coverages afforded shall apply as though separate policies had been issued to each insured.

Each insurance policy shall be in effect prior to awarding the contract and each insurance policy or a successor policy shall be in effect for the duration of the project. The maintenance of proper insurance coverage is a material element of the contract and failure to maintain or renew coverage or to provide evidence of renewal may be treated by the City as a material breach of contract on the Consultant's part.
hburmm Reyukunrnb for Consulbnb (Genre) 10/ 1/ 09 - C- MLMAM-i Acceptability of Insurers
Insurance is to be placed with insurers with a current A.M. Best's rating of no less than A:VII and which are authorized to transact insurance business in the State of California by the Department of Insurance.

Verification of Coverage
Consultant shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. The endorsements should be on the City authorized forms provided with the contract specifications.

Standard ISO forms which shall be subject to City approval and amended to conform to the City's requirements may be acceptable in lieu of City authorized forms. All certificates and endorsements are to be received and approved by the City before the contract is awarded. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements affecting the coverage required by these specifications at any time.

Subcontractors
Consultant shall include all subcontractors as insured under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein.

Risk Management
Consultant acknowledges that insurance underwriting standards and practices are subject to change, and the City reserves the right to make changes to these provisions in the reasonable discretion of its Risk Manager. msulmceReauirwmafor coesuftms( G" ICW) 1a1ro9 C-A' illf 446-i Harbor, Business & Transit
Department
July 14, 2011
Potential Bidder
415 Diamond Street, P. D. Box 270
Redondo Beach, California 90277- 0270
e . redondo.org
tel 310318-0631
tel 310 372- 1171
fax 310 372- 8021

REQUEST FOR PROPOSALS
CITY OF REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001. redondo

E A C H
The City of Redondo Beach is soliciting proposals for Transit Center Security. The attached Request For Proposal ( RFP) includes a detailed description of the work to be performed.

The proposals received will be used to determine which firms will best meet the City's needs. The City reserves the right to accept any proposal or to reject any and all proposals.

Should you choose to submit a proposal, one ( 1) original and five (5) copies must be received no later than 2 p. m., Tuesday, August 16, 2011. The sealed proposal must be clearly marked: Request For Proposal, Redondo Beach Transit Center Security #1112- 001. Proposals must be addressed and delivered to:

Attention: Joyce L. Rooney
City of Redondo Beach
Office of the City Clerk
415 Diamond Street
Redondo Beach, CA 90277
A mandatory pre- bid meeting will be held at Redondo Beach City Council Chambers, 415 Diamond Street, Redondo Beach, CA 90277, on Thursday, July 21, 2011 at 2 p. m Parking is available in the Library parking structure next to Redondo Beach City Hall.

PROPOSALS MAY BE MAILED OR HAND DELIVERED. NO FAXED OR EMAILED PROPOSALS WILL BE ACCEPTED. LATE PROPOSALS WILL NOT BE ACCEPTED.

For further information, please visit www.redondo.orq/transit Or you may send us an email to rfptransitcentersecurity(a)redondo.org.

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CITY OF REDONDO BEACH

HARBOR, BUSINESS & TRANSIT DEPARTMENT

REQUEST FOR PROPOSAL

TRANSIT CENTER SECURITY SERVICES
1112- 001
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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001

TABLE OF CONTENTS
Section Title
I Introduction
II Solicitation of Proposals
III Project Description
IV Contractual Responsibilities
V Federal Transit Administration Requirements & Certifications VI Performance Requirements and Standards
VII Proposal Instructions, Conditions, Notices
VIII Proposal Forms
Page
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5 8
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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001

SECTION I

INTRODUCTION
City of Redondo Beach
The City of Redondo Beach ( City) is a full- service city with its own police, fire and public works departments, two public libraries, a performing arts center, fifteen parks, thirteen parkettes, a large recreational and commercial harbor including King Harbor, a 1, 400 - slip private craft harbor; the Redondo Beach Pier and Seaside Lagoon; and a bathing and surfing beach.

Located at coastal edge of Los Angeles County, just twenty miles from downtown Los Angeles and seven miles south of Los Angeles International Airport, Redondo Beach has been a preferred resort destination for more than a century and one of the most desirable areas to live in the country. The City's population has been slowly, but steadily growing in the past few years. The Redondo Beach population is estimated to be 63,261.

Significant concentrations of employment and retail activity include the northern industrial complex anchored by the Northrop Grumman Corporation campus; the Harbor/Pier area; the South Bay Galleria - a regional mall anchoring the east end of the City; and an eclectic mix of specialty shops, restaurants and services known as the Riviera Village area in the south end of the City.

The Redondo Beach Transit Center is located near the South Bay Galleria at 1820 Kingsdale Avenue just south of Artesia Blvd. The Transit Center is an intermodal transit terminal facility servicing the western portion of the South Bay region of Los Angeles County. The City is in the planning phase of relocating the Transit Center to 1591 Kingsdale Avenue, and construction is expected to begin by January 2012.

The City provides access to Metro Rail with a regional Green Line Marine rail station on the City's fixed route transit system, Beach Cities Transit (BCT) Line 102. The Metro Rail station, located at 2406 Marine Avenue, consists of a passenger platform and an adjacent parking lot. The Marine Avenue Green Line station also provides local and regional connections to Metro bus, LADOT Commuter Express, Torrance Transit and the Lawndale Beat. Metro is in the planning stages to extend Green Line by 2035 from the Marine Avenue Station to the Redondo Beach Transit Center. The City is in the planning stages of relocating the Transit Center from its current location at 1820 Kingsdale Avenue to 1591 Kingsdale Avenue. BCT Line 102 will also provide service to the new transit center location.

SECTION II

SOLICITATION OF PROPOSALS
The City seeks qualified applicants interested in providing transit center security service located at 1820 Kingsdale Avenue. The Scope of Service is to provide on-site security c-2111-iif-i
RFP REDONDO BEACH TRANSIT CENTER SECURITY #1112-001
at the Redondo Beach Transit Center. All proposals must include a statement that proposals are valid for 90 days after the RFP submission deadline.

This document contains information and instructions relating to the preparation and filing of proposals; conditions and provisions regarding the establishment, operation and performance of transit center security; and the procedure and criteria to be used in evaluating proposals. Proposers are advised to study these documents and include all information requested herein.

The City reserves the right to accept any proposal, or to reject any and all proposals.

The City reserves the right to revise or amend specifications of the RFP prior to the date set for opening the proposals. Revisions and amendments, if any, will be announced by an addendum to this RFP. If the revisions require additional time to enable Proposers to respond, the City may postpone the opening date accordingly. In such case, the addendum will include an announcement of the new opening date.

This Request for Proposal ( RFP) does not commit the City to award a contract or to pay any cost incurred in the preparation of a proposal. All responses to this RFP document become the property of the City of Redondo Beach.

Contracts for security service are expected to commence October 1, 2011, and will have an initial term of one ( 1) year, with month to month extensions, for up to two (2) additional years, if approved by the City Council. The City reserves the right to immediately discontinue any portion of the service upon written notice to the Contractor.

SECTION III

PROJECT DESCRIPTION

1. Redondo Beach Transit Center
The Transit Center is located at 1820 Kingsdale Avenue just south of Artesia Blvd. adjacent to the South Bay Galleria Mall. The Transit Center is an intermodal transit terminal facility servicing the western portion of the South Bay region of Los Angeles County.

The Transit Center provides nine bus bays, a covered passenger waiting and passenger boarding/alighting area, and serves several Regional and Local transit services including Metro, Beach Cities Transit, Torrance Transit, Gardena Municipal Bus Lines, and the Lawndale Beat. The transit providers operate routes during the majority of the day starting at 4: 30 a.m. and ending at 12: 15 a. m. as shown in the table below:

Municipal Transit Services At the Transit Center
Transit Agency Routes Mon -Fri Service Saturday Service Sunday Service Metro 6 4: 50 AM -12: 15 AM 5: 30 AM -12: 15 AM 4: 50 AM -12: 15 AM Gardena 1 6:30 AM -7: 30 PM NA NA
Torrance 2 5:30 AM -7: 30 PM 6: 20 AM -8: 20 PM 6: 20 AM -8:20 PM Lawndale 2 7 AM -6: 40 PM 8: 40 AM -6 PM 9:20 AM -6 PM
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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001
Redondo Beach Transit Center
Municipal Transit Service Bay Locations
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The City currently contracts with Los Angeles County Metropolitan Transportation Authority ( Metro) for transit security at the Transit Center. Weekday security service is provided from 10 a. m. to 6 p. m., and on weekends from 10 a. m. to 4 p. m. In Fiscal Year 2009- 10, total annual weekday security service hours were 2, 088, and weekend security hours were 612; for services provided 365 days of the year. The current location does not have a security office.

The primary objective of the Transit Center security is to ensure the safety of passengers, vehicles, and facilities. The Contractor will implement measures that protect the transit customers, the community and transportation employees, while keeping the transit center system operational. The Transit Center security personnel provide an essential first line of customer service and are expected to serve as transportation ambassadors representing the City of Redondo Beach.

A Transit Ambassador/ Security officer will be dedicated on- site Monday through Friday from 10 a. m. to 6 p. m. and on weekends from 10 a. m. to 4 p. m. The uniformed officer will assist bus patrons and bus drivers with general information on c - 1111 - 1* - 1
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001
SouthBay Galleria
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0 2. Transit Center Security Services Scope of Work
The City currently contracts with Los Angeles County Metropolitan Transportation Authority ( Metro) for transit security at the Transit Center. Weekday security service is provided from 10 a. m. to 6 p. m., and on weekends from 10 a. m. to 4 p. m. In Fiscal Year 2009- 10, total annual weekday security service hours were 2, 088, and weekend security hours were 612; for services provided 365 days of the year. The current location does not have a security office.

Transit Ambassador/Security personnel are expected to be a visible customer service presence among the passengers at the Transit Center passenger waiting area or on parking lot patrol. Duties include: safeguarding employees, passengers, first responders, the community, and the environment; reducing theft, the risk of vandalism and sabotage; and supporting effective crisis communications internally and with passengers.

Security personnel will be trained to answer basic transportation questions and are expected to be on foot patrol at the Transit Center passenger waiting area for the arrival and departure of each transit bus during their shift. When buses are not arriving or departing from the Transit Center, guards are expected to patrol the immediate parking lot area and passenger waiting area.

Each shift must be staffed throughout the duration of a shift, requiring additional relief for meals and breaks. Additionally, Contractor must provide an appropriate level of trained field supervision for security officers working at the Transit Center.

The Contractor shall participate in coordination activities and serve as a liaison to the City of Redondo Beach Harbor, Business & Transit Department, local transit operator field staff, Redondo Beach Police Department ( RBPD), and related public safety and fire agencies as needed. The RBPD is the primary law enforcement agency for the location.

The Contractor shall meet with the City to provide ongoing and regular briefings, offer suggestions for the improved security of transportation passengers, vehicles, and facilities, effectively identify hazards to public safety, and perform inspections of contract personnel. ,
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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001

SECTION IV

CONTRACTUAL RESPONSIBILITIES
1) The City's Representative. Unless otherwise designated in writing, the Transit Manager or designee shall serve as the City' s representative for the administration of the project. All activities performed by the Contractor shall be coordinated with this person.
2) Responsibilities of the City. The City' s staff shall work with the Contractor as necessary to facilitate performance of the services.
a) City will conduct periodic reviews to evaluate Contractor's adherence to contract specifications and continued ability to responsibly perform Contract services. b) City may provide guidelines for security and protective services for facilities. c) City Project Manager, in conjunction with appropriate City personnel, will coordinate with security agency management as necessary, regarding the assignment and deployment of all contract security personnel. d) City will work with Contractor to develop any necessary emergency operations and critical incident management protocols for use by Contractor personnel and shall support the Contractor in the development of any necessary protocols and procedures for effectively providing comprehensive security/protective services. 3) Responsibilities of Contractor/Contract Administration. The Contractor shall coordinate, manage and control all necessary program activities which shall include: administrative process, gathering performance statistics and keeping financial records, experience with and training of security surveillance procedures and the handling of threatening situations; providing security training and other personnel training; collecting FTA NTD transit security data and reporting; conducting program audits, and developing methods to maximize security service efficiency.
a) Manager -in -Charge. Contractor shall specify the Project Manager in charge of the project for the Contractor on all matters relating to this Agreement and any agreement or approval made by her/him shall be binding on the Contractor. The Manager -in -Charge shall not be replaced without the written consent of the City. b) A Project Manager must be identified and his/her resume must be included in the bidder's response to the RFP. Project Manager shall be dedicated at least 25% to the project. Typical qualifications of a Project Manager include a minimum of three (3) years transit security experience, including at least one ( 1) year supervisory experience. The Project Manager shall be available to City at all times by telephone or in person to make decisions and provide coordination between City and Contractor. The Project Manager will work closely with the City to develop service modifications and will provide on- site management during start-up of operations and during implementation of major service changes. The person serving as Project Manager will be approved by the City. At the City's option, Contractor shall provide a replacement Project Manager upon six (6) weeks prior written notice from the City. Contractor must provide the City thirty 30) days written notice prior to replacing the Project Manager. Should the C- 1121-13# 4
RFP REDONDO BEACH TRANSIT CENTER SECURITY #1112-001
Contractor propose a new Project Manager or the City request a replacement, the proposed replacement's resume and qualifications will be submitted to the City for its approval at least fifteen ( 15) working days prior to the departure of the incumbent Project Manager unless Contractor is not provided with such notice by the departing employee.
c) Security Supervisor/Administrators. Contractor will designate and provide the services of qualified Security Supervisors/Administrators who will administer the transit center security program under the direction of the Project Manager. This position must have a minimum of 1 year supervisory experience. The Supervisor must be identified and his/ her resume must be included in the bidder's response to the RFP. An appropriate number of Supervisors must be assigned to the project.
d) Responsibilities of the Contractor. The Contractor will be responsible for project management of the Transit Center Security Services according to specified operating procedures. The City may establish additional rules which are reasonable for operation of this service after consultation with the Contractor. e) The Contractor shall only participate in activities approved by the City Project Manager. If Contractor is given direction to participate in activities by any other person besides the City Project Manager, this request needs to be reported to the City Project Manager immediately.
4) Independent Contractor. Contractor acknowledges, represents and warrants that Contractor is not a regular or temporary employee, officer, agent, joint venturer or partner of the City, but rather an independent contractor. This Agreement shall not be construed as a contract of employment. Contractor shall have no rights to any benefits which accrue to City employees unless otherwise expressly provided in this Agreement. Due to the independent contractor relationship created by this Agreement, the City shall not withhold state or federal income taxes, the reporting of which shall be Contractor's sole responsibility.
5) Brokers. Contractor acknowledges, represents and warrants that Contractor has not hired, retained or agreed to pay any entity or person any fee, commission, percentage, gift, or any other consideration, contingent upon or resulting from the award or making of this Agreement.
6) Inspection. If the services set forth in the Agreement shall be performed on City or other public property, the City shall have the right to inspect such work without notice. If such services shall not be performed on City or other public property, the City shall have the right to inspect such work upon reasonable notice. Inspections by the City shall not relieve or minimize the responsibility of Contractor to conduct any inspections Contractor has agreed to perform pursuant to the terms of this Agreement. Contractor shall be solely liable for said inspections performed by Contractor. Contractor shall certify in writing to the City as to the completeness and accuracy of each inspection required to be conducted by Contractor hereunder.

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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001
7) Services. The project or services set forth in the Agreement shall be performed to the full satisfaction and approval of the City. In the event that the project or services set forth in the Agreement are itemized by price, the City in its sole discretion may, upon notice to Contractor, delete certain items or services set forth in Agreement, in which case there shall be a corresponding reduction in the amount of compensation paid to Contractor. City shall furnish Contractor, to the extent available, with any City standards, details, specifications and regulations applicable to the Project and necessary for the performance of Contractor's services hereunder. Notwithstanding the foregoing, any and all additional data necessary for design shall be the responsibility of Contractor. 8) Operation During an Emergency. In the event of an emergency, Contractor will deploy security staff in a manner determined by the City. Emergency service does not constitute an expansion of service. City will be obligated to compensate Contractor for emergency service that significantly exceeds the normal expense of operating the Transit Center security service.

In the absence of direction from the City, Contractor will follow directions of appropriate law enforcement/emergency management agencies. Contractor will be reimbursed for documented and reasonable costs in excess of normal operating costs.
9) Records. Contractor, including any of its subcontractors, shall maintain full and complete documents and records, including accounting records, employee time sheets, and correspondence pertaining to the project or services set forth in the Agreement. Contractor, including any of its subcontractors, shall make such documents and records available for City review or audit upon request and reasonable notice, and shall keep such documents and records, for at least five (5) years after Contractor's completion of performance of this Agreement. Copies of all pertinent reports and correspondence shall be furnished to the City for its files. 10) Notice. All Notices permitted or required under this Agreement shall be in writing, and shall be deemed made when delivered to the applicable party's representative as provided in this Agreement. Additionally, such notices may be given to the respective parties at the following addresses, or at such other addresses as the parties may provide in writing for this purpose. Such notices shall be deemed made when personally delivered or when mailed forty-eight ( 48) hours after deposit in the U. S. mail, first-class postage prepaid, and addressed to the party at its applicable address.

CITY OF REDONDO BEACH
415 Diamond Street
Redondo Beach, CA 90277
Attention: Transit Manager
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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001
11) Changes and Extra Work. All changes and/or extra work under this Agreement shall be performed and paid for in accordance with the following: Only the City Council, City Manager, or the Department Head, or designee responsible for the administration of, or supervision of the scope of work under, this Agreement may authorize extra and/or changed work. Contractor expressly recognizes that other City personnel are without authorization to either order extra and/ or changed work or waive contract requirements. Failure of Contractor to secure the authorization for such extra and/or changed work shall constitute a waiver of any and all right to adjustment in contract price due to such unauthorized work and Contractor thereafter shall be entitled to no compensation whatsoever for performance of such work.

If Contractor is of the opinion that any work which Contractor has been directed to perform is beyond the scope of this Agreement and constitutes extra work, Contractor shall promptly notify the City of the fact. The City shall make a determination as to whether or not such work is, in fact, beyond the scope of this Agreement and constitutes extra work. In the event that the City determines that such work does constitute extra work, City shall provide extra compensation to Contractor on a fair and equitable basis. A written change order providing for such compensation for extra work shall be negotiated between the City and Contractor and executed by Contractor and the appropriate City official. In the event City determines that such work does not constitute extra work, Contractor shall not be paid extra compensation above that provided herein and if such determination is made by City staff, said determination may be appealed to the City Council as long as a written appeal is submitted to the City Manager within five (5) days after the staffs determination is received by Contractor. Said written appeal shall include a description of each and every ground upon which Contractor challenges the staff's determination.
12) Changes In The Level Of Service. City may adjust the level of service at its discretion. Contractor shall not make operational modifications which affect the level of service, including but not limited to, hours of operation and schedules without the prior written approval of the City. City shall give Contractor sixty (60) days written notice of modifications that the City determines are major and may provide Contractor with less notice if the City determines modifications are minor.

If the City makes modifications which increase or decrease the level of service more than twenty five percent (25%) of the service hours set forth in Section VIII, Forms IV, City and Contractor may negotiate a change in the hourly rate. 13) Professional Ability. Contractor acknowledges, represents and warrants that Contractor is skilled and able to competently provide the services hereunder, and possesses all professional licenses, certifications, and approvals necessary to engage in its occupation. City has relied upon the professional ability and training of Contractor as a material inducement to enter into this. Agreement. Contractor shall perform in accordance with generally accepted professional practices and standards of Contractor's profession.

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RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112- 001
14) Business License. Contractor shall obtain a Redondo Beach Business License before performing any services required under this Agreement. The failure to so obtain such license shall be a material breach of this Agreement and grounds for immediate termination by City; provided, however, that City may waive the business license requirement in writing under unusual circumstances without necessitating any modification of this Agreement to reflect such waiver. 15) Termination Without Default. Notwithstanding any provision herein to the contrary, the City may, in its sole and absolute discretion and without cause, terminate this Agreement at any time prior to completion by Contractor of the project or services hereunder, immediately upon written notice to Contractor. In the event of termination by City, Contractor shall be compensated for: ( 1) all authorized work satisfactorily performed prior to the effective date of termination; and ( 2) necessary materials or services of others ordered by Contractor for this Agreement prior to Contractor's receipt of notice of termination, irrespective of whether such materials or services of others have actually been delivered, and further provided that Contractor is not able to cancel such orders. Compensation for Contractor in such event shall be determined by the City in accordance with the percentage of the project or services completed by Contractor; and all of Contractor's finished or unfinished work product through the time of the City's last payment shall be transferred and assigned to the City. In conjunction with any termination of this Agreement, the City may, at its own expense, make copies or extract information from any notes, sketches, computations, drawings, and specifications or other data, whether complete or not.
16) Termination in the Event of Default. Should Contractor fail to perform any of its obligations hereunder, within the time and in the manner provided or otherwise violate any of the terms of this Agreement, the City may immediately terminate this Agreement by giving written notice of such termination, stating the reasons for such termination. Contractor shall be compensated as provided immediately above, provided, however, there shall be deducted from such amount the amount of damages, if any, sustained by the City by virtue of Contractor's breach of this Agreement. Contractor may terminate this Agreement upon default by the City which is not cured within 30 days following written notice to the City stating the basis of such default.
17) Conflict of Interest. Contractor acknowledges, represents and warrants that Contractor shall avoid all conflicts of interest ( as defined under any federal, state or local statute, rule or regulation, or at common law) with respect to this Agreement. Contractor further acknowledges, represents and warrants that Contractor has no business relationship or arrangement of any kind with any City official or employee with respect to this Agreement. Contractor acknowledges that in the event that Contractor shall be found by any judicial or administrative body to have any conflict of interest ( as defined above) with respect to this Agreement, all consideration received under this Agreement shall be forfeited and returned to City c-1121-2ff-1
RFP REDONDO BEACH TRANSIT CENTER SECURITY * 1112-001
forthwith. This provision shall survive the termination of this Agreement for one ( 1) year.
18) Indemnity. To the fullest extent permitted by law, Contractor shall indemnify, defend and hold harmless City and its officers, employees, elected and appointed officials, and volunteers from and against any and all claims, demands, causes of action, lawsuits ( whether at law, equity or both), proceedings, liabilities, losses, damages, expenses, costs ( including without limitation attorneys' fees and costs and expert witness fees), judgments, penalties, and liens of every nature arising or claimed to arise, directly or indirectly, out of Contractor's negligence, recklessness, or willful misconduct in the performance of work hereunder or its failure to comply with any of its obligations contained in the Agreement, or its failure to comply with any current or prospective law, except for such loss or damage caused by the sole negligent acts or willful misconduct of the City. This indemnification obligation shall survive this Agreement and shall not be limited by any term of any insurance policy required under this Agreement.
19) lnsurance. Without limiting Contractor's indemnification obligations under this Agreement, Contractor shall procure and maintain for the duration of the contract insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder by the Contractor, its agents, representatives, or employees.
a) Minimum Scope of Insurance. Coverage shall be at least as broad as:
i) Insurance Services Office Commercial General Liability coverage occurrence form CG 0001).
ii) Insurance Services Office form number CA 0001 ( Ed. 1/ 87) covering Automobile Liability, code 1 ( any auto).
iii) Workers' Compensation insurance as required by the State of California. iv) Employer's Liability Insurance.
b) Minimum Limits of Insurance. Contractor shall maintain limits no less than:
i) General Liability: $ 1, 000,000 per occurrence for bodily injury, personal injury and property damage. The general aggregate limit shall apply separately to this project.
ii) Automobile Liability: $ 1, 000, 000 per accident for bodily injury and property damage.
iii) Employer' s Liability: $ 1, 000,000 per accident for bodily injury or disease. c) Deductibles and Self -Insured Retentions
Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, either: ( 1) the insurer shall reduce or eliminate such deductibles or self-insured retentions as respects the City, its officers, officials, employees and volunteers or (2) the Contractor shall provide a financial guarantee satisfactory to the City guaranteeing payment of losses and related investigations, claim administration and defense expenses. c-1111-1ff-1
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001
d) Other Insurance Provisions
The general liability and automobile liability policies are to contain, or be endorsed to contain, the following provisions:
i) Additional Insured Endorsement:
ii) General Liability: The City, its officers, elected and appointed officials, employees, and volunteers are to be covered as insureds with respect to liability arising out of work performed by or on behalf of the Contractor.

General liability coverage can be provided in the form of an endorsement to the Contractor's insurance, or as a separate owner's policy. iii) Automobile Liability: The City, its officers, elected and appointed officials, employees, and volunteers are to be covered as insureds with respect to liability arising out of automobiles owned, leased, hired or borrowed by or on behalf of the Contractor.
iv) For any claims related to this project, the Contractor' s insurance coverage shall be primary insurance as respects the City, its officers, elected and appointed officials, employees, and volunteers. Any insurance or selfinsurance maintained by the City, its officers, officials, employees, or volunteers shall be excess of the Contractor's insurance and shall not contribute with it.
v) Each insurance policy required by this clause shall be endorsed to state that coverage shall not be canceled by either party, except after thirty ( 30) days prior written notice by certified mail, return receipt requested, has been given to the City.
vi) Each insurance policy shall be endorsed to state that the inclusion of more than one insured shall not operate to impair the rights of one insured against another insured, and the coverages afforded shall apply as though separate policies had been issued to each insured.
vii) Each insurance policy shall be in effect prior to awarding the contract and each insurance policy or a successor policy shall be in effect for the duration of the project. The maintenance of proper insurance coverage is a material element of the contract and failure to maintain or renew coverage or to provide evidence of renewal may be treated by the City as a material breach of contract on the Contractor's part.
e) Acceptability of Insurers
Insurance is to be placed with insurers with a current A. M. Best' s rating of no less than A:VII and which are authorized to transact insurance business in the State of California by the Department of Insurance.
f) Verification of Coverage
Contractor shall furnish the City with original certificates and amendatory endorsements effecting coverage required by this clause. The endorsements Should be on the City authorized forms provided with the contract specifications. Standard ISO forms which shall be subject to City approval and amended to conform to the City' s requirements may be acceptable in lieu of c-1111- 1wi
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001
City authorized forms. All certificates and endorsements are to be received and approved by the City before the contract is awarded. The City reserves the right to require complete, certified copies of all required insurance policies, including endorsements effecting the coverage required by these specifications at any time.
g) Subcontractors
Contractor shall include all subcontractors as insured under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein.
h) Risk Management
Contractor acknowledges that insurance underwriting standards and practices are subject to change, and the City reserves the right to make changes to these provisions in the reasonable discretion of its Risk Manager. 20) Non- Liability of Officials and Employees of the City. No official or employee of the City shall be personally liable for any default or liability under this Agreement. 21) Compliance with Laws. Contractor shall comply with all federal, state and local laws, statutes, ordinances, rules and regulations, and the orders and decrees of any courts or administrative bodies or tribunals, with respect to this Agreement, including without limitation all environmental laws, employment laws, nondiscrimination laws and prevailing wage laws. 22) Non-Assignment Contractor acknowledges that the services which Contractor shall provide under this Agreement are unique, personal services which, except as otherwise provided herein, Contractor shall not assign or sublet to any other party without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion.
23) Change In Control
The sale, assignment, transfer or other disposition, on a cumulative basis, of twenty five percent (25%) or more of the ownership interest in Contractor or twenty five percent (25%) or more the voting control of Contractor (whether Contractor is a corporation, limited liability company, partnership, joint venture or otherwise) shall constitute an assignment for purposes of this Agreement. Further, the involvement of Contractor or its assets in any transaction or series of transactions ( by way of merger, sale, acquisition, financing, transfer, leveraged buyout or otherwise), whether or not a formal assignment or hypothecation of this Agreement or Contractor's assets occurs, which reduces Contractor's assets or net worth by twenty-five percent (25%) or more shall also constitute an assignment for purposes of this Agreement.
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24)Subcontractors. Contractor shall provide properly skilled professional and technical personnel to, perform any approved subcontracting duties. Contractor shall not engage the services of any person or persons now employed by the City without the prior written approval of City, which approval may be withheld in the City's sole and absolute discretion.
25) lntegration. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof and supersedes any previous oral or written agreement; provided, however, that correspondence or documents exchanged between Contractor and City may be used to assist in the interpretation of the exhibits to this Agreement.
26)Amendment. This Agreement may be amended or modified only by a subsequent written instrument executed by both parties.
27) Conflicting Provisions. In the event of a conflict between the terms and conditions of this Agreement and those of any exhibit or attachment hereto, this Agreement proper shall prevail. In the event of a conflict between the terms and conditions of any two or more exhibits or attachments hereto, those prepared by the City shall prevail over those prepared by Contractor.
28) Non-Exclusivity. Notwithstanding any provision herein to the contrary, the services provided by Contractor hereunder shall be non- exclusive, and City reserves the right to employ other contractors in connection with the project. 29) Exhibits. All exhibits hereto are made a part hereof and incorporated herein by reference.
30)Time of Essence. Time is of the essence of this Agreement. 3 1 ) Confidentiality. To the extent permissible under law, Contractor shall keep confidential its obligations hereunder and the information acquired during the performance of the project or services hereunder.
32)Third Parties. Nothing herein shall be interpreted as creating any rights or benefits in any third parties. For purposes hereof, transferees or assignees as permitted under this Agreement shall not be considered "third parties." 33) Governing Law and Venue. This Agreement shall be construed in accordance with the laws of the State of California without regard to principles of conflicts of law.

Venue for any litigation or other action arising hereunder shall reside exclusively in the Superior Court of the County of Los Angeles, Southwest Judicial District. 34)Attorneys' Fees. In the event either party to this Agreement brings any action to enforce or interpret this Agreement, the prevailing party in such action shall be c-2111- 1# 4
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entitled to reasonable attorneys' fees ( including expert witness fees) and costs.

This provision shall survive the termination of this Agreement. 35)Claims. Any claim by Contractor against City hereunder shall be subject to Government Code §§ 800 et seq. The claims presentation provisions of said Act are hereby modified such that the presentation of all claims hereunder to the City shall be waived if not made within six ( 6) months after accrual of the cause of action.
36) lnterpretation. Contractor acknowledges that it has had ample opportunity to seek legal advice with respect to the negotiation of this Agreement. This Agreement shall be interpreted as if drafted by both parties.
37) Federal Funding. In the event any portion of the consideration to be paid to Contractor shall be derived from federal sources, Contractor shall comply with all federal nondiscrimination regulations, as described in Section V of this Agreement, and which are herein incorporated by reference and made a part of this Agreement.
38) Severance. Any provision of this Agreement that is found invalid or unenforceable shall be deemed severed and all remaining provisions of this Agreement shall remain enforceable to the fullest extent permitted by law. 39)Authority. City warrants and represents that upon City Council approval, the Mayor of the City of Redondo Beach is duly authorized to enter into and execute this Agreement on behalf of City. The party signing on behalf of Contractor warrants and represents that he or she is duly authorized to enter into and execute this Agreement on behalf of Contractor, and shall be personally liable to City if he or she is not duly authorized to enter into and execute this Agreement on behalf of Contractor.
40)Waiver. The waiver by the City of any breach of any term or provision of this Agreement shall not be construed as a waiver of any subsequent breach. c -1211- 1} f-2
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pertaining to the underlying contract or the FTA assisted project for which this contract work is being performed. In addition to other penalties that may be applicable, the Contractor further acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification, the Federal Government reserves the right to impose the penalties of the Program Fraud Civil Remedies Act of 1986 on the Contractor to the extent the Federal Government deems appropriate.
b) The Contractor also acknowledges that if it makes, or causes to be made, a false, fictitious, or fraudulent claim, statement, submission, or certification to the Federal Government under a contract connected with a project that is financed in whole or in part with Federal assistance originally awarded by FTA under the authority of 49 U. S. C. § 5307, the Government reserves the right to impose the penalties of 18 U. S. C. § 1001 and 49 U. S. C. § 5307(n)( 1) on the Contractor, to the extent the Federal Government deems appropriate. c) The Contractor agrees to include the above two clauses in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clauses shall not be modified, except to identify the subcontractor who will be subject to the provisions.
5) Access to Records. The following access to records requirements apply to this Contract:
a) Where the Purchaser is not a State but a local government and is the FTA Recipient or a subgrantee of the FTA Recipient in accordance with 49 C. F. R.

18. 36( i), the Contractor agrees to provide the Purchaser, the FTA Administrator, the Comptroller General of the United States or any of their authorized representatives access to any books, documents, papers and records of the Contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts and transcriptions.

Contractor also agrees, pursuant to 49 C. F. R. 633. 17 to provide the FTA Administrator or his authorized representatives including any PMO Contractor access to Contractor's records and construction sites pertaining to a major capital project, defined at 49 U. S.C. 5302( a) 1, which is receiving federal financial assistance through the programs described at 49 U. S.C. 5307, 5309 or 5311.
b) Where any Purchaser which is the FTA Recipient or a subgrantee of the FTA Recipient in accordance with 49 U. S. C. 5325(a) enters into a contract for a capital project or improvement (defined at 49 U. S. C. 5302(a) 1) through other than competitive bidding, the Contractor shall make available records related to the contract to the Purchaser, the Secretary of Transportation and the Comptroller General or any authorized officer or employee of any of them for the purposes of conducting an audit and inspection.
c) The Contractor agrees to permit any of the.foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed.
d) The Contractor agrees to maintain all books, records, accounts and reports required under this contract for a period of not less than three years after the C- 1111-14-1
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SECTION V

FEDERAL TRANSIT ADMINISTRATION REQUIREMENTS & CERTIFICATIONS 1) Incorporation of Federal Transit Administration (FTA) Terms and Regulatory Compliance. Specific provisions in the Agreement include, in part, certain standard terms and conditions required by the Federal Transit Administration FTA), as set forth in 49 CFR section 18. 36 and FTA Circular 4220. 1 E, dated June 10, 2003 or current circular, as amended, are hereby incorporated by reference.

Notwithstanding anything to the contrary in the Agreement, all FTA -mandated terms shall be deemed to control in the event of a conflict with other provisions contained in the Agreement. The Contractor shall not perform any act, fail to perform any act, or refuse to comply with any City requests which would cause the City to be in violation of the FTA terms and conditions. The Contractor shall comply with the required FTA clauses set forth in Sections 14- 35. The Contractor's failure to comply with applicable FTA regulations, policies, procedures and directives, as they may be amended or promulgated from time to time during the terms of the Agreement, shall constitute a material breach of the Agreement.

All forms required as part of this Agreement are included in the Agreement by reference.
2) Federal Changes. Contractor shall at all times comply with all applicable FTA regulations, policies, procedures and directives, including without limitation those listed directly or by reference in the Master Agreement between Purchaser and FTA, as they may be amended or promulgated from time to time during the term of this contract. Contractor's failure to so comply shall constitute a material breach of this contract.
3) No Government Obligation To Third Parties. The City and Contractor acknowledge and agree that, notwithstanding any concurrence by the Federal government in or approval of the solicitation of award of the underlying contract, absent the express written consent by the Federal Government, the Federal Government is not a party to the Agreement and shall not be subject to any obligations or liabilities to the City, or any other party (whether or not a party to that Agreement) pertaining to any matter resulting from the underlying Agreement. a) The Contractor agrees to include the above clause in each subcontract financed in whole or in part with Federal assistance provided by FTA. It is further agreed that the clause shall not be modified, except to identify the subcontractor who will be subject to its provisions.
4) Program Fraud and False or Fraudulent Statements or Related Acts. a) The Contractor acknowledges that the provisions of the Program Fraud Civil Remedies Act of 1986, as amended, 31 U. S. C. § § 3801 et seq. and U. S. DOT regulations, " Program Fraud Civil Remedies," 49 C. F. R. Part 31, apply to its actions pertaining to this Project. Upon execution of the underlying contract, the Contractor certifies or affirms the truthfulness and accuracy of any statement it has made, it makes, it may make, or causes to be made, c -1121-2m-1
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date of termination or expiration of this contract, except in the event of litigation or settlement of claims arising from the performance of this contract, in which case Contractor agrees to maintain same until the Purchaser, the FTA Administrator, the Comptroller General, or any of their duly authorized representatives, have disposed of all such litigation, appeals, claims or exceptions related thereto. Reference 49 CFR 18. 39(i)( 11). 6) Suspension and Debarment. This contract is a covered transaction for purposes of 49 CFR Part 29. As such, the Contractor is required to verify that none of the Contractor, its principals, as defined at 49 CFR 29.995, or affiliates, as defined at 49 CFR 29.905, are excluded or disqualified as defined at 49 CFR 29.940 and

29.945.

The Contractor is required to comply with 49 CFR 29, Subpart C and must include the requirement to comply with 49 CFR 29, Subpart C in any lower tier covered transaction it enters into.
a) By signing and submitting its bid or proposal, the bidder or proposer certifies as follows:

The certification in this clause is a material representation of fact relied upon by City. If it is later determined that the bidder or proposer knowingly rendered an erroneous certification, in addition to remedies available to City, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. The bidder or proposer agrees to comply with the requirements of 49 CFR 29, Subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions.
7) Contracts Involving Federal Privacy Act Requirements. The following requirements apply to the Contractor and its employees that administer any system of records on behalf of the Federal Government under any contract:
a) The Contractor agrees to comply with, and assures the compliance of its employees with, the information restrictions and other applicable requirements of the Privacy Act of 1974, 5 U. S. C. § 552a. Among other things, the Contractor agrees to obtain the express consent of the Federal Government before the Contractor or its employees operate a system of records on behalf of the Federal Government. The Contractor understands that the requirements of the Privacy Act, including the civil and criminal penalties for violation of that Act, apply to those individuals involved, and that failure to comply with the terms of the Privacy Act may result in termination of the underlying contract. b) The Contractor also agrees to include these requirements in each subcontract to administer any system of records on behalf of the Federal Government financed in whole or in part with Federal assistance provided by FTA.

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8) Civil Rights. The following requirements apply to the underlying contract:
a) Nondiscrimination - In accordance with Title VI of the Civil Rights Act, as amended, 42 U. S. C. § 2000d, section 303 of the Age Discrimination Act of 1975, as amended, 42 U. S. C. § 6102, section 202 of the Americans with Disabilities Act of 1990, 42 U. S. C. § 12132, and Federal transit law at 49 U. S. C. § 5332, the Contractor agrees that it will not discriminate against any employee or applicant for employment because of race, color, creed, national origin, sex, age, or disability. In addition, the Contractor agrees to comply with applicable Federal implementing regulations and other implementing requirements FTA may issue.
b) Equal Employment Opportunity - The following equal employment opportunity requirements apply to the underlying contract:
i) Race, Color, Creed, National Origin, Sex - In accordance with Title VII of the Civil Rights Act, as amended, 42 U. S. C. § 2000e, and Federal transit laws at 49 U. S. C. § 5332, the Contractor agrees to comply with all applicable equal employment opportunity requirements of U. S. Department of Labor (U. S. DOL) regulations, "Office of Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor," 41 C.F. R. Parts 60 et sec ., ( which implement Executive Order No. 11246, Equal Employment Opportunity," as amended by Executive Order No. 11375, "Amending Executive Order 11246 Relating to Equal Employment Opportunity," 42 U. S. C. § 2000e note), and with any applicable Federal statutes, executive orders, regulations, and Federal policies that may in the future affect construction activities undertaken in the course of the Project.

The Contractor agrees to take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, creed, national origin, sex, or age. Such action shall include, but not be limited to, the following: employment, upgrading, demotion or transfer, recruitment or recruitment advertising, layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue. ii) Age - In accordance with section 4 of the Age Discrimination in Employment Act of 1967, as amended, 29 U. S. C. § § 623 and Federal transit law at 49 U. S. C. § 5332, the Contractor agrees to refrain from discrimination against present and prospective employees for reason of age. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue.
iii) Disabilities - In accordance with section 102 of the Americans with Disabilities Act, as amended, 42 U. S. C. § 12112, the Contractor agrees that it will comply with the requirements of U.S. Equal Employment Opportunity Commission, 'Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act," 29 C. F. R. Part 1630, pertaining to employment of persons with disabilities. In addition, the Contractor agrees to comply with any implementing requirements FTA may issue.

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iv) The Contractor also agrees to include these requirements in each subcontract financed in whole or in part with Federal assistance provided by FTA, modified only if necessary to identify the affected parties. 9) Disadvantaged Business Enterprises
a) This contract is subject to the requirements of Title 49, Code of Federal Regulations, Part 26, Participation by Disadvantaged Business Enterprises in Department of Transportation Financial Assistance Programs. The national goal for participation of Disadvantaged Business Enterprises (DBE) is 10%.

The agency's overall goal for DBE participation is 6.28%. A separate contract goal has not been established for this procurement.
b) The Contractor shall not discriminate on the basis of race, color, national origin, or sex in the performance of this contract. The Contractor shall carry out applicable requirements of 49 CFR Part 26 in the award and administration of this DOT -assisted contract. Failure by the Contractor to carry out these requirements is a material breach of this contract, which may result in the termination of this contract or such other remedy as City deems appropriate.

Each subcontract the Contractor signs with a subcontractor must include the assurance in this paragraph ( see 49 CFR 26.13( b)).
c) The successful bidder/offeror will be required to report its DBE participation obtained through race -neutral means throughout the period of performance. d) The Contractor is required to pay its subcontractors performing work related to this contract for satisfactory performance of that work no later than 30 days after the Contractor' s receipt of payment for that work from the City. In addition, the Contractor may not hold retainage from its subcontractors. e) The Contractor must promptly notify City, whenever a DBE subcontractor performing work related to this contract is terminated or fails to complete its work, and must make good faith efforts to engage another DBE subcontractor to perform at least the same amount of work. The Contractor may not terminate any DBE subcontractor and perform that work through its own forces or those of an affiliate without prior written consent of City.
10) Breaches And Dispute Resolution.
a) Disputes. Disputes arising in the performance of this Contract which are not resolved by agreement of the parties shall be decided in writing by the authorized representative of City. This decision shall be final and conclusive unless within [ten ( 10)] days from the date of receipt of its copy, the Contractor mails or otherwise furnishes a written appeal to the City. In connection with any such appeal, the Contractor shall be afforded an opportunity to be heard and to offer evidence in support of its position. The decision of the City shall be binding upon the Contractor and the Contractor shall abide be the decision. b) Performance During Dispute. Unless otherwise directed by City, Contractor shall continue performance under this Contract while matters in dispute are being resolved.
c) Claims for Damages. Should either party to the Contract suffer injury or damage to person or property because of any act or omission of the party or of c -1112- 12f-1
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any of his employees, agents or others for whose acts he is legally liable, a claim for damages therefor shall be made in writing to such other party within a reasonable time after the first observance of such injury of damage. d) Remedies. Unless this contract provides otherwise, all claims, counterclaims, disputes and other matters in question between the City and the Contractor arising out of or relating to this agreement or its breach will be decided by arbitration if the parties mutually agree, or in a court of competent jurisdiction within the State in which the City is located.
e) Rights and Remedies. The duties and obligations imposed by the Contract Documents and the rights and remedies available thereunder shall be in addition to and not a limitation of any duties, obligations, rights and remedies otherwise imposed or available by law. No action or failure to act by the City or Contractor shall constitute a waiver of any right or duty afforded any of them under the Contract, nor shall any such action or failure to act constitute an approval of or acquiescence in any breach thereunder, except as may be specifically agreed in writing.
11) Fly America Requirements. The Contractor agrees to comply with 49 U. S. C. 40118 (the " Fly America" Act) in accordance with the General Services Administration' s regulations at 41 CFR Part 301- 10, which provide that recipients and subrecipients of Federal funds and their contractors are required to use U. S.

Flag air carriers for U. S Government -financed international air travel and transportation of their personal effects or property, to the extent such service is available, unless travel by foreign air carrier is a matter of necessity, as defined by the Fly America Act. The Contractor shall submit, if a foreign air carrier was used, an appropriate certification or memorandum adequately explaining why service by a U. S. flag air carrier was not available or why it was necessary to use a foreign air carrier and shall, in any event, provide a certificate of compliance with the Fly America requirements. The Contractor agrees to include the requirements of this section in all subcontracts that may involve international air transportation. 12) Energy Conservation. The Contractor agrees to comply with mandatory standards and policies relating to energy efficiency which are contained in the state energy conservation plan issued in compliance with the Energy Policy and Conservation Act.
13) Clean Water.
a) The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U. S.C. 1251 et seq. The Contractor agrees to report each violation to the Purchaser and understands and agrees that the Purchaser will, in turn, report each violation as required to assure notification to FTA and the appropriate EPA Regional Office.
b) The Contractor also agrees to include these requirements in each subcontract exceeding $ 100, 000 financed in whole or in part with Federal assistance provided by FTA.
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14) Clean Air.
a) The Contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U. S.C. §§ 7401 et sec . The Contractor agrees to report each violation to the Purchaser and understands and agrees that the Purchaser will, in turn, report each violation as required to assure notification to FTA and the appropriate EPA Regional Office.
b) The Contractor also agrees to include these requirements in each subcontract exceeding $ 100, 000 financed in whole or in part with Federal assistance provided by FTA.
15) Recovered Materials (Recycled Products). The Contractor agrees to comply with all the requirements of Section 6002 of the Resource Conservation and Recovery Act (RCRA), as amended (42 U. S. C. 6962), including but not limited to the regulatory provisions of 40 CFR Part 247, and Executive Order 12873, as they apply to the procurement of the items designated in Subpart B of 40 CFR Part 247.
16) Byrd Anti -Lobbying Amendment, 31 U. S. C. 1352, as amended by the Lobbying Disclosure Act of 1995, P. L. 104- 65 [to be codified at 2 U. S. C. § 1601, et seq.] Contractors who apply or bid for an award of $100,000 or more shall file the certification required by 49 CFR part 20, " New Restrictions on Lobbying." Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant or any other award covered by 31 U. S.C. 1352. Each tier shall also disclose the name of any registrant under the Lobbying Disclosure Act of 1995 who has made lobbying contacts on its behalf with non - Federal funds with respect to that Federal contract, grant or award covered by 31 U. S. C. 1352. Such disclosures are forwarded from tier to tier up to the recipient. 17) Contract Work Hours and Safety Standards
a) Overtime requirements - No contractor or subcontractor contracting for any part of the contract work which may require or involve the employment of laborers or mechanics shall require or permit any such laborer or mechanic in any workweek in which he or she is employed on such work to work in excess of forty hours in such workweek unless such laborer or mechanic receives compensation at a rate not less than one and one- half times the basic rate of pay for all hours worked in excess of forty hours in such workweek. b) Violation; liability for unpaid wages; liquidated damages - In the event of any violation of the clause set forth in paragraph ( a) of this section the contractor and any subcontractor responsible therefor shall be liable for the unpaid wages. In addition, such contractor and subcontractor shall be liable to the United States for liquidated damages. Such liquidated damages shall be computed with respect to each individual laborer or mechanic, including C -1212 -IM -1
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watchmen and guards, employed in violation of the clause set forth in paragraph (a) of this section, in the sum of $10 for each calendar day on which such individual was required or permitted to work in excess of the standard workweek of forty hours without payment of the overtime wages required by the clause set forth in paragraph ( 1) of this section. c) Withholding for unpaid wages and liquidated damages - The City of Redondo Beach shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld, from any moneys payable on account of work performed by the contractor or subcontractor under any such contract or any other Federal contract with the same prime contractor, or any other federally -assisted contract subject to the Contract Work Hours and Safety Standards Act, which is held by the same prime contractor, such sums as may be determined to be necessary to satisfy any liabilities of such contractor or subcontractor for unpaid wages and liquidated damages as provided in the clause set forth in paragraph ( b) of this section.
d) Subcontracts - The contractor or subcontractor shall insert in any subcontracts the clauses set forth in paragraphs (a) through ( d) of this section and also a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in paragraphs (a) through ( d) of this section.

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SECTION VI

PERFORMANCE REQUIREMENTS AND STANDARDS
Contractor will provide all necessary personnel to operate Transit Center security services in the manner described in this RFP. Contractor shall provide trained staff to provide the security services as defined in Sections III and VI of the RFP.

Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance and integrity as required and set forth in the contract with the City. Contractor shall likewise be responsible for disciplining contract personnel as necessary to ensure such performance.

The omission of a duty or responsibility will not relieve the Contractor of its obligation to perform such duty or accept such responsibility, so long as it is usual, customary and generally accepted within the public transportation industry as being an integral element of providing public safety and transit security service.

Start Up Implementation
The Contractor must meet the requirements listed below, and as specified in Sections III and VI of the RFP, prior to commencing service:

Licensed to do business in the State of California.

Licensed to do business in the City of Redondo Beach.

Comply with the terms and conditions of the Agreement.

Provide Certificates of Insurance in compliance with City requirements.

Provide description of Arrest and Control Training Program; include training and histories of guard certifications.

Participate in liaison/ coordination meetings with City personnel and Redondo Beach Police Department personnel.

Develop and follow an approved relief schedule for all posts.

Have a 24 hour staff capability.

Provide the City with trained, qualified security officers/ambassadors and supervisors who are able to project a positive professional appearance and demeanor and assist the public under demanding conditions in a high volume municipal bus system setting while remaining professional, courteous and tactful.

Provide patrolling field supervisors to monitor the contract.

Provide security personnel who can speak and write in English and who are able to complete routine logs and accurate incident reports.

Provide uniformed guards possessing all required certifications, weekdays, from 10 AM to 6 PM), and weekends, from 10 AM to 4 PM
Provide personnel with all necessary equipment, transportation, training and supervision.

Provide personnel with handheld two-way radios or other approved communication equipment.

Suggest the level of non -lethal weapon that your guards will carry to perform their duties, pursuant to Consumer Affairs standards.

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Provide personnel who have completed the requirements mandated by the California Department of Consumer Affairs for certification and must possess First Aid/CPR certifications.

Provide ongoing training for personnel as needed and shall participate in all City mandated or sponsored training and drills as required.

Be prepared to provide remedial officer training or counseling as required or remove deficient personnel from City service as requested by City Project Manager.

Contract Administration
1) Monthly Meetings. Contractor will meet monthly with the Transit Manager or designee, to discuss Transit Center security and the contract. Contractor will make a thorough presentation regarding the state of transit security at this meeting and make recommendations to improve operational effectiveness and public safety.
2) Documentation. In order to document this project, the Contractor will be required to maintain all project records as requested by the City. The Contractor shall permit authorized representatives of the City to examine all data and records related to the project upon request by the City or according to the scheduled reporting periods. All project records prepared by the Contractor shall be owned by the City and be made available to the City at no additional charge. 1) Alcohol and Drug Policy. Contractor shall provide City with a comprehensive Alcohol and Drug Testing Policy. Proof of a negative drug screen within the last 30 days is required for all employees.
2) Customer Relations & Service. Contractor shall provide uniformed and unarmed continuous security surveillance of the Redondo Beach Transit Center during the service hours defined in Section III of the RFP.
a. All personnel are responsible for knowledge of the transit center services, other municipal operator transit services and the City of Redondo Beach. Project personnel must maintain a courteous attitude, answering any client questions regarding this program and other transit programs.
b. All personnel shall be trained to provide excellent customer service and to respond in a professional manner. Contractor shall be prepared to handle a diversity of transit center clientele and ensure that all transit center users stay out of the path of buses and other vehicles.
3) Communications. Security staff will be continuously available for communications and contact while at the site and remotely by being equipped with a cellular phone with two-way radio provided by the Contractor; to allow constant ability to contact Redondo Beach Police Department and the Contractor's dispatching station; and for the City to contact the security officer while on duty. Security staff will immediately report any significant incidents to the Redondo Beach Police c-1111-ily-i
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Department. Supervisory staff will conduct on- site inspections and record the inspections on at least three separate occasions during each working day. 5) Accident and Incident Reporting. Contractor will develop, implement, and maintain formal procedures, approved by the City, to respond to, and report, emergencies and routine concerns that occur in the course of providing security service. a. Contractor will notify the City of any incident within one hour of the accident regardless of the amount of damage or lack of damage) and immediately file a police report. In case of injury incidents, the City must be notified immediately. A summary written accident report must be delivered to the City within 24 hours and a complete report must follow as soon as practical. b. Contractor will be required, to report public safety incidents they observe to the Project Manager, who in turn, will refer incidents to the proper authorities. Such observed incidents will include: fires, criminal acts, suspicious circumstances, public right-of-way obstructions, natural disasters, signal outages or bulb out, and collisions.
6) Monthly Reports. A monthly report will be provided by the Contractor detailing incident reports, actions and information requested by the City each month. The report will be categorized and reported by incident.
a. The reports are due no later than 25 days after the end of the month and must display monthly and year-to- date information. The report will include, but may not be limited to, the following information:
i. Daily Activity and Customer Service Report
ii. Accident, Crime and Incident Reports
iii. Drug and alcohol tests
iv. Training activities
V. Safety program activities
b. Customer Service Report. Contractor will submit monthly customer service reports to the City. The reports must provide detailed information ( including contact information) for each customer comment, complaint and compliment.

The report will include comments, complaints or compliments concerning any aspect of the Transit Center. Comments, complaints or compliments will be individually listed by date and subject, and be accompanied by their resolution for comments and complaints).
7) Post Orders. Post orders define the basic work to be performed by contract security personnel at a specific site or sector. The security contractor shall provide " post orders" to guide the performance of its security personnel on City facilities. These post orders shall be prepared in consultation with the City's Project Manager and shall be subject to regular inspection. Although post orders are important guidelines, direction from police, fire, and emergency authorities as well as the City's general orders take precedence. Specific post locations/job assignments are subject to change by the City Project Manager as needed.

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a. Post orders shall include but are not limited to:
i. Facility information ( e.g. operating hours, passenger information, chain of command)
ii. Facility rules and regulations
iii. Operation of equipment
iv. Vehicular traffic control
V. Access control procedures
vi. Emergency and critical incident response procedures vii. Security/fire control alarm systems
viii. Bus and pedestrian safety concerns
ix. Response to injury and illness
X. Bus schedules, connecting transit
b. Post orders shall be written and contain complete duty instructions for staffing each individual post, including provisions for handling critical incidents emergency procedures). All contract personnel shall have access to these post orders at all times while on duty. All contract security personnel are responsible for knowing the location of these written post orders and shall be familiar with their contents. Security supervisors shall have a comprehensive set of all post orders in their possession or immediately accessible at all times while on duty.
8) Personnel. The Contractor shall provide a Project Manager dedicated at least 25% of the time, and an appropriate number of Security Supervisors and Security Officers. The Managers and Supervisors are not expected to be dedicated to this project alone. Specific tasks for each of these personnel are listed below. These tasks are expected to be performed but are not all inclusive. a) Project Manager
i. Act on behalf of the Contractor on all matters related to the contract. ii. Report to and coordinate with City Project Manager on a regular basis. iii. Maintain an adequate quality control and complaint resolution system. iv. Respond to contract discrepancy reports on an as needed basis. v. Establish operational procedures in consultation with City Project Manager. vi. Develop post orders as needed in conjunction with City policy. vii. Meet with City designated Project Manager on a regular basis. viii. Ensure compliance with contractual staffing, training and equipment requirements.
ix. Be knowledgeable and adhere to Contractor's standards regarding safety and ensure compliance of subordinates through regular inspections. b) Security Supervisors
i) Respond to on- site incidents involving subordinates or respond to requests from the City Project Manager within two (2) hours time period following an occurrence/request.
ii) Conduct on- site supervision, inspection and guidance to on -duty security officers.

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iii) Assure proper assignment and relief coverage ( Note: the Redondo Beach Transit Center has on- site toilet facilities). Notify City Project Manager of uncovered posts immediately.
iv) Reviews, corrects, and approves subordinates' logs and reports. v) Maintains knowledge of City operational areas, facilities and property as well as adjoining areas.
vi) Ensures subordinates' compliance to all terms of contract, post orders and authority policy, rules and regulations.
vii) Provides written results of investigations at the request of the City's Project Manager.
c) Transit Ambassadors/Security Officers
The primary responsibilities of the Transit Ambassador/Security Officers are the provision of customer service to bus patrons, visual presence of a professional uniformed security force to deter crime and threats to the municipal operators transit system and its patrons, passengers and property, including equipment, stations, parking lots and facilities, etc. The Security Officer must also provide for public safety by requesting that all individuals that are not patrons of the transit center facility vacate the premises in a prompt and orderly manner. This is especially important for area youths that may attempt to use the parking facilities or the transit center as a recreational facility, thus placing themselves at great risk of bodily injury through auto/ bus collisions with bicycles/skateboards or placing themselves or others at risk. Uniformed Security Officers will also be required to:
i) Respond to requests from service patrons for assistance and service information.
ii) Be familiar with bus schedules, and municipal operator's system rules and regulations.
iii) Prepare accurate, legible, and grammatically correct reports detailing any unusual incidents/accidents or occurrences during each shift. iv) Assist City personnel, police and law enforcement personnel on City property as requested by providing perimeter access control, traffic direction or site liaison.
9) Employee Eligibility Criteria. All security personnel employed by any Contractor under a resulting contract are required to meet certain minimum qualifications or standards regarding background, training, experience, and health as established in this section unless a waiver is requested and approved prior to submission of a proposal. The final decision as to the suitability of security personnel, both Security Officers(s) and Security Supervisor(s), rests with the City Project Manager. a) Security Officer
i) Must be a graduate of a state certified security officer/guard training program and possess current, valid Consumer Affairs guard cards, and certification to carry non -lethal weapons pursuant to Consumer Affairs standards.

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ii) Must possess current First Aid and CPR ( Cardiopulmonary Resuscitation) certification cards. Certification as an Emergency Medical Technician — Level I ( EMT -1) from an emergency medical service certification agency in Los Angeles County may substitute for the first aid requirement, but not the CPR card.
iii) Must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by an Alien Registration Receipt Card for 1- 151, or other evidence from the Immigration and Naturalization Service that the candidate is able to work legally in the United States.
iv) May not be employed under this contract if he or she currently or in the past has, been involved in: any felony or sex conviction; ( 2) military conduct resulting in dishonorable or undesirable discharge; any pattern of irresponsible behavior or moral turpitude, including but not limited to alcohol or drug abuse, reckless driving, DUI, theft, etc.
v) Must be fully literate in the English language ( i. e. be able to read, write, speak and understand clearly). All personnel shall be capable of properly writing reports and maintaining a daily activity log. Oral command of English must be sufficient to permit full and effective communication even in times of stress. vi) Must acquire, keep active and possess at all times while on duty all technical licenses and permits required by law for employment as a security officer. vii) Must meet the following requirements regarding professional behavior and ability:
1) Ability to meet and deal tactfully with police and fire department personnel, City employees and the general public; ability to understand, explain, interpret and apply rules, regulations, directives and procedures in a tactful manner;
2) Possess poise, self-confidence and an ability to make sound decisions and react quickly under stressful situations;
3) Ability to prepare clear and concise reports;
4) Ability to learn and adapt to changing situations;
5) Ability to accept and respond to instruction and direction. b) Security Supervisor
Security Supervisors must meet all eligibility criteria applicable to the Security Officer classification. They must also demonstrate the ability to provide direction and guidance to subordinate personnel.
10) Required Certifications and Documentation. All personnel performing under this contract must possess and keep current as required all appropriate cards, certificates and licenses, including but not limited to the following:
a) California Department of Consumer Affairs Guard Card b) First Aid (or EMT -I) Certification and Cardiopulmonary Resuscitation (CPR) card; c) Valid California Driver's License ( if operating a motor vehicle); d) Social Security Card;
e) Items a, b and c must be on officer' s person at all times while on duty. c-1111- iff-1
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11) Physical Demands. The work requires frequent and prolonged walking, climbing of stairs, standing, sitting and some running. Rarely, security personnel may be required to subdue violent or potentially violent people. Accordingly, stamina in all of its forms ( physical, mental, climate -related, etc.) is a basic physical requirement of this position. Any individual who cannot meet the requirements of this position, including inability discovered through on the job performance, will not be qualified to work under this contract and will be removed immediately from service if necessary. 12) Training Requirements. Contractor is required to ensure that all field personnel receive training in order that the City is assured that said personnel are capable of assuming the responsibilities of their assignments. This training will include a minimum of four hours of commuter rail safety/security training and will cover topics including:
a) Liaison/ cooperation with commuter rail police
b) Bomb threats
c) Crowd Control
d) Traffic control
e) Threats to patrons and security awareness
In addition to these training requirements, all contract personnel may be subject to on -duty participation in Redondo Beach Police Department, Metro Transit Authority, or Los Angeles County Sheriff's Department sponsored emergency operations drills and exercises as they occur.
13) Equipment for City Service. Uniform equipment and badges/ patches shall not be similar in style or appearance to those worn by any law enforcement agency which operates in the service area where the officer or supervisor is assigned. a) Personnel
Contractor is required to provide all personnel with the equipment necessary to perform the requirements of this contract. Minimum uniform equipment shall include: handcuffs ( Smith & Wesson or Peerless); a two way radio or cellular telephone; a non -lethal weapon; a Sam Brown equipment belt, or approved equal; and a visible name tag."
i) At any and all times while in City service, all security personnel and supervisors are required to wear a complete uniform and to be fully equipped. ii) All individual officers shall have the following equipment in their possession at all times when on duty, for service:
1) Flashlight (2 -cell minimum/ 3-cell maximum)
2) Safety (orange/reflective) vest
3) CPR pocket mask
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b) Vehicle
Security Supervisors are required to have a response vehicle accessible at all times. Vehicles shall be clearly marked. All vehicles operated by Security Supervisors shall be equipped with a cellular phone. All vehicles costs and the vehicles shall be provided by the Contractor.
i) Vehicle type, markings, lights, etc. are to be of a type approved by the City Project Manager. All contract response vehicles shall be equipped with the following equipment:
1) Heavy duty/rechargeable flashlight
2) Traffic cones
3) Flares
4) Yellow scene management ("banner guard" type) tape
5) First aid kit
6) Blanket
7) Fire extinguisher
8) Radio (optional)
c) Prohibited Equipment
Security personnel shall not be permitted to carry or possess any unauthorized equipment such as firearms; ECD Device, knives; chemical agents; concealed weapons; personal radios, televisions or computer games; or any other item not specifically approved in the contract.
d) Maintenance of Uniforms and Equipment
The Contractor is responsible for assuring that all security personnel maintain a clean and neat appearance in accordance with the Contractor standards, up to and including responsibility for maintenance and replacement of uniforms as necessary. Likewise, it is expected that all equipment, particularly vehicles used by the Contractor shall be kept clean, well- maintained, and in safe operating condition at all times, free from defects or wear which may in any manner constitute a hazard to any person or persons on City property. e) Weapons Safety
Contractor shall without exception observe the following safeguards regarding the use and possession of non -lethal weapons at any and all times while on duty at any City function or property. This includes, but is not limited to, the distribution of the following safeguards to all security personnel in City service:
i) At no time shall any weapon or associated equipment ( i. e. firearms, batons, gun belt, ammunition, magazines, etc.) be stored at City sites. ii) At no time is the belt, non -lethal weapon, or other similar equipment to be removed from the person of the Security Officer or left unattended at any City site.
iii) Non -lethal weapons are not to be utilized as a measure of threat or intimidation, but only in the defense of life.
iv) Firearms are not to be present at any City facility at any time. v) Unauthorized weapons, holsters and ammunition are expressly prohibited. vi) Loss, theft or misuse of any equipment must be reported to the City Project Manager immediately.
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SECTION VII

INSTRUCTIONS, CONDITIONS, NOTICES TO CONTRACTORS
1) Submittal of Proposals
2) Pre -Proposal Conference; Questions and Comments
3) Tentative Schedule
4) RFP Addenda
5) Verbal Agreement of Conversation
6) Format of Proposals
7) Screening, Selection and Award
8) Proposal Evaluation Criteria
9) Exceptions and Alternatives
10) Contractor's Representations
11) Pre -Contractual Expenses
12) Award
13) Protest
14) RFP Checklist

SECTION VIII

PROPOSALFORMS
Form I, Contractor Information Sheet
Form II, Client List
Form III, Federal Transit Administration Certification Form Form IV, Cost Proposal Forms
Form V, General Liability Insurance Form
Form VI, Automobile Liability Insurance Form
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SECTION VII

INSTRUCTIONS, CONDITIONS, NOTICES TO CONTRACTORS

1. SUBMITTAL OF PROPOSALS. Two original signed copies and five (5) duplicate copies shall be received no later than 2 p. m., Tuesday, August 16, 2011. The sealed proposal must be clearly marked: Request For Proposal, Redondo Beach Transit Security #1112- 001. Proposals must be addressed and delivered to:

Attention: Joyce L. Rooney
City of Redondo Beach
Office of the City Clerk
415 Diamond Street
Redondo Beach, CA 90277
A. Proposals may be mailed or hand delivered. No faxed or emailed proposals will be accepted.

B. Any proposal received after the due date and time specified in this RFP will not be considered and will be returned unopened.

C. Proposals must include all required attachments. Cost Forms shall be submitted in a separate sealed envelope marked as "Cost Proposal'. All prices and notations must be in ink or typewritten. Mistakes may be crossed out and corrections typed or written with ink adjacent thereto, and all corrections must be initialed in ink by the person signing the Proposal Form.

D. Proposals deemed non-responsive will be returned with sealed Cost Proposal.

E. Unacceptable conditions, limitations, provisos, or failure to respond to specific instructions or information requested may result in rejection of the proposal.

F. No proposal shall be withdrawn after the date and time set for opening thereof, and all proposals shall remain in effect for ninety (90) days after the final proposal submission date.

G. Until award of the contract, the proposal shall be held in confidence and shall not be available for public review. No information contained in any proposal or information regarding the number or identity of Contractors will be made available at any time during the selection process.

H. Upon award of a contract, all proposals shall be public records ( except financial statements, submitted under a separate cover with a request for confidentiality, which shall be disclosed only upon order of a court with competent jurisdiction or as otherwise required by law).

I. All responses to this RFP become property of the City of Redondo Beach. c-1111-2-1
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001

2. PRE -PROPOSAL CONFERENCE; QUESTIONS AND COMMENTS. A Pre - proposal conference will be held at Redondo Beach City Council Chambers, 415 Diamond Street, Redondo Beach, CA 90277, on Thursday, July 21, 2011 at 2 p.m. for the purpose of receiving questions and comments pertaining to this RFP.

Parking is available in the Library parking structure next to Redondo Beach City Hall.

Questions and comments may also be submitted in writing by e-mail to rfptransitcentersecurity(o)redondo.org or :

Attention: Joyce L. Rooney
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277

3. TENTATIVE SCHEDULE. Tentative dates, including start- up date, are subject to change at the discretion of the City. The tentative schedule and description of events for this procurement are given below:

Event Date
Issue RFP July 14, 2011
Pre -Proposal Meeting July 21, 2011
Deadline To Submit Written Questions July 25, 2011
Addenda and Answers To Questions Distributed June 27, 2011 Proposals Due August 16, 2011
Evaluation Process Begins August 18 - September 1, 2011 Contractor Interviews August 24-25, 2011
Request City Council Approval of Awards September 20, 2011 Agreements Executed Selptember 21- 28, 2011

4. RFP ADDENDA. Any changes to the RFP requirements will be made by addendum.

Addenda will be mailed to Contractors at the address provided by Contractor. All addenda shall be signed and attached to the Proposal Form. Failure to attach any addenda may cause the proposal to be considered non- responsive. Such proposals may be rejected.

5. VERBAL AGREEMENT OR CONVERSATION. No prior, current or post award verbal conversations or agreements with any officer, agent, or employee of the City shall affect or modify any terms or obligations of this RFP, or any contract resulting from this procurement.

6. FORMAT OF PROPOSALS. Proposals shall be typed and shall not include promotional material, unless provided as an exhibit to more thoroughly answer the questions posed in the required Proposal Form.

Proposals must address each item requested in this RFP. Each response must be in sufficient detail to permit evaluation of that item. The evaluation process will provide C -1111-1J6-1
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credit only for the capabilities and advantages which are clearly presented by the Contractor in the written proposal.
a) Qualifications Of Bidder. Furnish proof of ability to perform all terms of this RFP.

List all clients (with addresses and telephone numbers) for whom the bidder has performed similar services, describe each of these services and include dates of operation.
b) Include two sets of certified financial statements.
c) Qualifications Of Proposed Staff. Include at minimum, a list of all required personnel and qualifications for each position. The full-time Project Manager and Project Administrator must be designated and identified, and a detailed resume must be submitted; resumes of other key personnel should also be provided. All resumes should include dates of previous employment. The percentage of the time dedicated to this project of other key personnel must be identified. An organizational chart of management personnel must be included in this section.
d) Operating Methodology. Describe method and resources proposed to perform the work described in this RFP. Describe how effective use of personnel will ensure service quality. Discuss proposed operational programs, including but not limited to hiring procedures; operational methods; recordkeeping methods; training and evaluation; supervision; drug testing policy; and procedures for handling of lunch and other breaks for security staff.
e) Program Implementation. Detail experience implementing the type of security program services as outlined in Section III, Project Description. Contractor should also include recommended methods to update City operations. Overall, this section is intended to allow the bidder to outline commitments to exceed minimum standards established in the RFP and ideas to improve the Transit Center Security Program. f) Proposed Costs. To insure a standardized basis for the comparison of various bids, all proposed costs must be specified.

SCREENING, SELECTION AND AWARD. Screening and selection will take place through the process described below. Any contract resulting from this RFP will be awarded to the Contractor whose proposal meets the requirements of the RFP and is evaluated as offering the best advantage to the City for attainment of project objectives as defined in the RFP, based on Evaluation Criteria set forth under Section VII -8 of this RFP. Negotiations may or may not be conducted with Contractors; hence, the proposal should include the Contractor's most favorable terms and conditions since selection may be made without discussion with any contractor. The screening and selection process will be as follows:

Step 1: Sealed Proposals will be opened and evaluated to determine compliance with RFP Specifications. Proposals meeting specified requirements will be considered responsive and will be included in Step 2.
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Step 2: Responsive proposals will be reviewed by an evaluation panel based on the Evaluation Criteria of this RFP and the weighting assigned thereto. Weighted scores from all panel members will then be added and a percentage value will be calculated and assigned to each proposal. Following such evaluation, a decision will be made whether to award the contract without further discussion to the Contractor receiving the highest score, or to interview Contractors within a competitive range.

Step 3: Contractors within a competitive range will be interviewed. The purpose of such interviews will be to obtain additional information or clarification of Contractors' proposals. At a minimum, the proposed Project Manager and a senior manager authorized to commit on behalf of the Contractor shall be present at interviews.

The evaluation panel will then recommend one Contractor for operation of services, based on the results of the final scoring, for approval by the City Council. Award approvals are expected to be completed by September, 2011.

The City reserves the right to withdraw this RFP at any time without prior notice.

Further, the City reserves the right to modify the RFP schedule described above.

The City makes no representations that any contract will be awarded to any Contractor responding to this RFP. The City expressly reserves the right to reject any and all proposals without indicating any reasons for such rejection(s), to waive any irregularity or informality in any proposal or in the RFP procedure, and to be the sole judge of the responsibility of any Contractor and of the suitability of the materials and/or services to be rendered.

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8. PROPOSAL EVALUATION CRITERIA. This RFP has been structured to provide specific requirements which function as a standardized framework for the evaluation of a prospective Contractors qualifications.

A selection panel will grade and rank responsive proposals in accordance with the criteria set forth below:

9. EXCEPTIONS AND ALTERNATIVES. Contractors taking exception or making alterations to any requirement of the RFP must do so in writing and include statement of justification or description for the exception.

10. CONTRACTOR' S REPRESENTATIONS. In submitting a proposal, the Contractor affirms that he or she is familiar with all requirements of the RFP and has sufficiently informed himself or herself in all matters affecting the performance of the work or the furnishing of the labor, supplies, materials, equipment or facilities called for in this RFP; that he or she has checked the proposal for errors and omissions; that the prices stated are correct and as intended by the Contractor and are a complete statement of his or her prices for performing the work or furnishing the labor, supplies, materials, equipment or facilities required.

11. PRE - CONTRACTUAL EXPENSES. Pre - contractual expenses are defined as expenses incurred by Contractor in: ( 1) Preparing the proposal in response to this RFP; ( 2) submitting the proposal; ( 3) negotiating any matter related to this RFP; ( 4) any other expenses incurred by the Contractor prior to the date of award, if any, of the proposed Agreement.

The City shall not, in any event, be liable for any pre - contractual expenses incurred by Contractor. Contractor shall not include any such expenses as a part of the price proposed in response to this RFP.

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Up To:

Financial Viability 10%
Experience and Technical Competence 15%
Proposals will be evaluated in terms of demonstrated experience in similar projects.

Proposals should demonstrate Contractors' understanding of service requirements and ability to meet performance requirements as well as comply with all technical and administrative requirements.

Qualifications of Key Personnel 25%
Qualifications and experience of Project Manager, Security Supervisor, and other personnel
Operating Methodology 25%
Personnel Management Program 10%
Adequacy of wage and benefit packages, any employee incentive program, employee selection process and drug policy. Emphasis will be placed on adequacy of training programs and demonstrated safety record.

Cost Effectiveness 15%
Total 100%

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12. AWARD. Agreement will be awarded by the City of Redondo Beach to the Contractor deemed most responsive in accordance with the selection criteria outlined in Section VII -8.
a) Agreement will be for a one year period, with month to month extensions for up to two additional years at the option of the City.
b) Prior to award of the contract, the City reserves the right to request additional information about the history of operations of the Contractor and its principals. In addition, field review of existing, facilities and operations will be carried out. c) Any proposal which contains items not specified, items which are incorrect, incompletion of all the items scheduled, or does not respond to items in the manner specified by this RFP, and proposals received by telephone or fax may be considered non-responsive and may be rejected on these bases.
d) Nonacceptance of any proposal will not imply any criticism of the proposal or convey any indication that the proposal or proposed system or equipment was deficient. e) Nonacceptance of any proposal will mean that another proposal was deemed to be more advantageous to the City or that no proposal was deemed acceptable.

13. PROTEST. A proposer whose proposal has been deemed non- responsive or otherwise disqualified may file a protest with the City's Harbor, Business and Transit HBT) Director.

The protest must be in writing and provide specific detail regarding the proposer's rationale for the protest. The HBT Director will review the request and provide the protester with a written reply regarding the protest. The HBT Director's decision may be appealed to City Manager or their designee. The appeal of the HBT Director's decision must also be in writing.. The City Manager's decision will be binding and final.

Protests that do not comply with the proposal protest process will not be reviewed. The City may refuse to decide any protest where the matter involved is the subject of litigation before a court of competent jurisdiction or has been decided on the merits by such a court.

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14. RFP CHECKLIST
1 Original And Five Copies Of Proposal
Authorized Signature Binding The Offer
Two Sets Of Certified Financial Statements
Signed FTA Requirements Certification
Two copies of State Licenses
Client List (Section VII)
Identification And Resume Of Project Manager And Staff
Organization Chart
Operating Methodology
Implementation Schedule
Specified Bid Information ( Section VIII)
Indemnification And Insurance Requirements (Sections IV and VII) Identification And Description Of Main Office Facilities Description Of Communication System
Incident Procedure Manual
Safety And Training Manual
Drug Testing Policy
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SECTION VIII

PROPOSALFORMS

FAILURE TO COMPLETE ALL ITEMS IN THIS SECTION

MAY INVALIDATE PROPOSAL
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PROPOSAL FORM VIII -I
A. GENERAL INFORMATION

1. Name of the Organization:

12. Organization is a : ( circle one)
Corporation/Partnership/Association or Sole Proprietorship

13. Organization' s Address and Telephone Number:

4. Name, Title, and Telephone of the Organization' s Authorized Representative:

5. Organization' s Credit References are: ( attach names, addresses and telephone numbers to at least two, including the organization' s bank):

13. City business license number:

7. Client list - Complete Form VIII -II.

8. Declaration of Non -Collusion
The undersigned certifies under penalty of perjury that this bid is genuine and not sham or collusive, or made in the interest or on behalf of any person, firm or corporation not herein named; that the bidder has not directly or indirectly induced or solicited any other bidder to put up a sham bid, or any other person, firm, or corporation to refrain from bidding, and that the bidder has not in any manner sought by collusion to secure to himself any advantage over other bidders.

B. BID
The undersigned being cognizant of the pages, documents, and attachments contained herein agree to provide the City with the services described in the bid specifications and Agreement documents. Form VIII -IV is considered the bid cost proposal and Agreement rates for the service. The stated bid shall be firm for a period of 180 days from the date shown below.

Under penalty of perjury, I declare that the above statements are valid and correct.

Date Authorized Signature/Title
Date Authorized Signature/Title
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FORM VIII -II

CLIENT LIST

1. Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service: To
Month/Year Month/Year

2. Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service: To
Month/Year Month/Year

3. Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service: To
Month/Year Month/Year

4. Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service: To
Month/Year Month/Year

5. Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service: To
Month/Year Month/ Year
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FORM VIII -III

FEDERAL TRANSIT ADMINISTRATION REQUIREMENT CERTIFICATIONS The Contractor certifies that the services proposed in this procurement comply with all FTA Requirements and Regulations incorporated in RFP Section V- 1 through 18 and listed below:
1 Incorporation of Federal Transit Administration (FTA) Terms & Regulatory Compliance
2 Federal Changes
3 No Government Obligation To Third Parties
4 Program Fraud and False or Fraudulent Statements or Related Acts 5 Access to Records
6 Suspension and Debarment
7 Contracts Involving Federal Privacy Act Requirements
8 Civil Rights
10 Disadvantaged Business Enterprises
11 Breaches And Dispute Resolution
12 Fly America Requirements
13 Energy Conservation
14 Clean Water
15 Clean Air
16 Recovered Materials ( Recycled Products) -
17 Byrd Anti -Lobbying Amendment
18 Contract Work Hours and Safety Standards
Date:

Signature:

Company Name:

Title:
45 RFP REDONDO BEACH TRANSIT CENTER SECURITY #1112- 001 C- 1111-116- 1 FORM Vlll-IV

COST COMPONENTS
Redondo Beach Transit Center Security Service Operating Costs Budget Justification
This form identifies the key cost components for the transit security operations of this program. This cost information will be used in the evaluation of proposals, and at a later date as additional data to document the costs. Please list all categories of expenses on this sheet, and provide a breakdown of these categories on a separate sheet.

Provide Term 2 Costs to represent month to month rate for extension options.

Transit Center Location: 1820 Kingsdale Avenue

CONTRACTOR
Hourly Rate Term 1- Term 2
Cost Components 1 Year) Month to Month Rate)

1. Operating Costs
Describe Components)

2. Maintenance Costs

3. Administration Cost

4. Profit

5. Other Costs
Describe Components)

6. Total Hourly Rate Cost Components
Sum of lines 1 through 5)

7. Transit Security Service Hours
2, 700

8. Hourly Rate
Line 6 divided by line 7

OTHER LINE ITEM COSTS

9. Other Capital Costs
Describe Components)

10. Insurance

11. City & Other Fees or Taxes
1 Start Up Costs
Other Costs
Describe Components)

TOTAL COSTS
Sum Line 6 + 9 thru 13
Additional Service Adjustment
Rate
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POLICY INFORMATION
Insurance Company
Policy Term ( From)
Named Insured
Address of Named Insured

FORM VIII -V

GENERAL LIABILITY/ ENDORSEMI

CITY OF REDONDO BEACH
415 DIAMOND STREET
REDONDO BEACH, CA 90277
To) Endorsement Effective Date
Limit of Liability any One Occurrence/Aggregate $ /
General Liability Aggregate Applies Separately to This Project/ Location: Yes Deductible or Self -Insured Retention ( None unless otherwise specified):

Coverage is equivalent to Commercial General Liability occurrence form CG 0001: Yes

POLICY AMENDMENTS
No

1. WHO IS AN INSURED (Section II) is amended to include as an insured the City of Redondo Beach, its officers, elected and appointed officials, employees, and volunteers, but only with respect to liability arising out of work or operations performed by or on behalf of the Contractor including materials, parts or equipment furnished in connection with such work or operations.

2. This insurance shall be primary as respects the insured shown in the schedule above, or if excess, shall stand in an unbroken chain of coverage excess of the Named Insured' s scheduled underlying primary coverage. In either event, any other insurance maintained by the Insured scheduled above shall be in excess of this insurance and shall not be called upon to contribute with it.

3. The insurance afforded by this policy shall not be canceled except after thirty days prior written notice by certified mail return receipt requested has been given to the City.

INCIDENT AND CLAIM REPORTING PROCEDURE
Incidents and claims are to be reported to the insurer at:

Name/Department)
Company)
Address)
City/State/Zip)
Phone)

SIGNATURE OF INSURER OR AUTHORIZED REPRESENTATIVE OF THE INSURER I, ( print/type name), warrant that I have authority to bind the below listed insurance company and by my signature hereon do so bind this company.

Signature - Authorized Representative / Title
Organization
Address/Telephone
Date
C- 1111- 116-1 47
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001

FORM VIII -VI

AUTOMOBILE LIABILITY ENDORSEMENT

CITY OF REDONDO BEACH
415 DIAMOND STREET
REDONDO BEACH, CA 90277

POLICY INFORMATION
Insurance Company Policy Number
Policy Term ( From) ( To) Endorsement Effective Date
Named Insured
Address of Named Insured
Limit of Liability any One Occurrence/Aggregate $ I
Deductible or Self -Insured Retention ( None unless otherwise specified):

Coverage equivalent to Commercial Auto form CA 0001, Code 1 (" any auto") on endorsement CA 0025:

Yes _ No_

POLICY AMENDMENTS

1. WHO IS AN INSURED (Section II) is amended to include as an insured the City of Redondo Beach, its officers, elected and appointed officials, employees, and volunteers, but only with respect to liability arising out of automobiles owned, leased, hired or borrowed by or on behalf of the Contractor.

2. This insurance shall be primary as respects the insured shown in the schedule above, or if excess, shall stand in an unbroken chain of coverage excess of the Named Insured's scheduled underlying primary coverage. In either event, any other insurance maintained by the Insured scheduled above shall be in excess of this insurance and shall not be called upon to contribute with it.

The insurance afforded by this policy shall not be canceled except after thirty days prior written notice by certified mail return receipt requested has been given to the City.

INCIDENT AND CLAIM REPORTING PROCEDURE
Incidents and claims are to be reported to the insurer at:

Name/Department)
Company)
Address)
City/State/Zip)
Phone)

Signature - Authorized Representative / Title
Organization
Address/Telephone
C- 1111-116-1 48
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1112-001
C Y P R C 5 S

P I V A I E

S E C U R I T Y
I
Tuesday, August 16, 2011
Table of Contents

CYPRESS PRIVATE SECURITY

1. EXECUTIVE SUMMARY ................................................................................... 4 Objective.......................................................................................................... 4

2. CPS QUALIFICATIONS ................................................................................... 6

3. STAFF QUALIFICATIONS ............................................................................... 9 Organization.. . . ................ ... ............... .. ..................................... ............... ........ ... ..... ..... ................... 9 ManagementTeam ....... .... ..... ................ ................. ............... .. ..... ..... ....... . ... .. ............... .. 10 FELIX GUERRERO RESUME- Project Manager ............................................................... 13 CRYSTAL ESCARCEGA RESUME - Project Administrator ................................................. 14

4. OPERATING METHODOLOGY ......................................................................... is EmployeeGrowth ............................. .......................... .......... .. .............. ..... ........... .. 15 EmployeeCareer Plan .. ............. ... . ............ . .................... ; . ............ . ... . ............ : ... ......... 15 Training. . . ........ .................................................................. ................. ...... ... ...... ................ 16 On-line Training Modules ................... .. ..................................... ....... I .................... ... . .......

I ......... ....

Employee Development and Training at the Redondo Beach Transit Center ........... . ............. 18 Professional Security Officer Training Outline ................................. ......... ........... ..... . ................ 19 Supervisor Training (Quality Control Training).. .................................. ... . . . . ............... . ..... 21 Leadership Training Program Outline .................................... ................ . . . ...... ............ . 22 Field Training Officer (F70) Program or On -the -Job Training ........... ... ..................... . . ................. 23 Cross -Training ........... .............. ................. .......... .. ................ ..... ............. .. . .. . . ... ................ 23 Specialized Trammgl CPR and First Aid .................... ........ . .................. . . ......................... 23 Training Process .. .............. . ................ ................ ...... ........................... ..................... .................... 24 ComputerManagement System .................... .... . ................. ................. ....... .................. ... 25 Valiant........... ..... ................................ . ...................... : ....................................... ....... ....... 25 LP Management Web -Based Reporting System .......................... . ............ ... ............ .......... - - - - ----- -- ---- 26 QualityControl ...... . ................................. ..... .......... .. .......................................................... . ..................... 28 Ongoing Evolualion ofSecurity Program ... ..................... ... ............. ........ .................... . . - -- - -- - ... 18 Qualityimprovement Process ............ . ............... .. . ............ ..... ................ . . .. ... ... ................................ 28 HiringandScreening ... .. ......... ... .. ................ . .. ........ ........... . .......... ... . .... . . . ................................ 19 DisciplinaryProcedure ........................... ............... .............. .................. ... ... ........ ............. ... ........................ 33 Schedulingand break coverage ............................ ... ......................... ............. ....... ......... .............................. 34

5. PROGRAM IMPLEMENTATION ........................................................................ 35

6. COSTS .......... I .......................................................................................... 38 7. INCENTIVE PROGRAMS AND EMPLOYEE BENEFITS ............................................... 39 Security'Oficer Achievement Award ................................................................. ... .. ... .. ... .............. .... ........ . 39 Customer Service Award .... ................... ............ I ............. .. . ....... I ................ I .......... 39 PROPOSAL— CONFIDENTIAL C- 1111PIWI
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Quality Control MonagerAchievemem Am and . ........ 39
Leadership Achievement Award ............ . . . ........... 39 TeamAchievement Award .. ... ....... ... . . . ............ 40 QualityControl Award ............. . .. .. ....... .................... 40 SafetySuggestion Awards ......... ..... ........... . .... ............ 40 GoodDriver Awards .. .. ........... .. .... . ......... I ... .... ..... 40 Felipe Carrion Memorial Award.. ..... ..... . .... I ....... . ........... ..... ... .. .. ............... . . 40 CareerDevelopment Award .... .... .......... ...... . ......... 40 DesignationAwards .......... .. ....... ..... .. . .. ........ I .................... . ........... ......... — 40 GrowTeam Cypress Award .... ... : ......... ............. ... 40 Annual Peak Performance Award .. .......... .. . .......... 41 MedicalInsurance ......... . ... .... ...... . .. ... ....... ............. 42 DentalInsurance ........ ............... .... ... . ........... ............ 42 Matching Retirement ( 401) Plan .. . . ... ....... .............. 42 Tuition Reimbursement Program . .... .......... ........................... 43 VocationPackage ................................. ......... .. 43 HolidayPay ... . ..... .... . .. ..... 11 .. ....... ... .. ...... 43 PaidLife Insurance ....... ......... .... . . ................. .......................... 44 Uniformsand Equipment . ................... .. . ............................ 44 Learningand Development Material ............................. 44 WellnessTeam Cypress ............ ..... ........................................... 44 B. INSURANCE ...................................................................................................... 45

9. TRANSITION PLAN ............................................................................................. 46

10. CPS THE LOGICAL CHOICE FOR THE REDONDO BEACH TRANSIT CENTER ........................ 48

11. ATTACHMENTS AND ADDENDUMS ......................................................................... 50 I
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Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

1. EXECUTIVE SUMMARY
Through this proposal, Cypress Private Security ( CPS) is presenting a comprehensive and industry- leading Security Program for Redondo Beach Transit Center ( Redondo Beach). The Security Program proposed will be designed to provide a range of different security services and security support services for the Redondo Beads Transit Center located in Redondo Beach, CA. CPS is currently providing similar services for facilities with comparable needs including the Son Francisco Municipal Transportation Agency ( MUNI), San Maleo County Transit District ( SamTrans) and Irvine Station in los Angeles . The services offered through this proposal will be provided by CPS on a 24 hour a day, 7 day a week, 365 day a calendar year basis and will include all components ( staff, supervision, support, material etc) needed to perform duties outlined in the proposal. In addition, the proposal outlines planning and support services to better service the Redondo Beach Transit Center including: emergency preparedness, security assessment and operational protocols.

CPS Security Officers and employees are highly suited to provide the best security services in the industry, Including areas such as customer service, emergency response, responding to incidents, lost and found and other areas of importance to the Redondo Beach Transit Center. Particularly, CPS Officers are trained in railway environment in order to best meet the needs of the Redondo Beach Transit Center. The assigned employees will be skilled at Identifying and responding to different types of situations and incidents that can occur at the site. CPS will be utilizing diverse, cutting edge procedures and courteous and professional staff to achieve oil objectives as outlined in the proposal.

CPS has extensive experience in the field of Transit Center Security. CPS is the current Security provider at the MUNI, SamTrans and Irvine Station in Los Angeles. CPS processes oil the necessary qualifications and skills that are required to operate and provide a comprehensive Security Program at the Redondo Beach Transit Center.

Furthermore CPS maintains membership in several regional law enforcement intelligence groups, including the Northern California Regional Intelligence Center ( NCRIC), San Francisco Electronic Crimes Task Force Secret Service), Infrogard (FBI) and the Orange County Sheriff' s Private Sector Terrorism Response Group PSTRG). These groups enable CPS to share and receive information with our law enforcement partners at the local, state, and federal levels.

Objective
i This CPS proposal will detail our comprehensive Security Program for the Redondo Beach Transit Center. This program will meet and exceed the client' s expectations, including all regulatory requirements, and customer service goals. CPS will meet this objective by using proprietary technologies and processes. In particular, the following key components, processes, philosophies will be utilized to meet this objective:
i Industry Leading Security Program and Processes.
i Strict Hiring Standards and Procedures.

J Extensive Security and Background Checks.

J Comprehensive Training Program.

J Weli-Balanced Employee Compensation Package.
4 Ongoing Supervision, Quality Control and Support.
4 Cutting Edge Technology.

PROPOSAL - CONFIDENTIAL C- 1111pjfi41
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
i Employee Career Plans, Developing Each Employee.

Performance Evaluation of Employees, Processes, and Security Program.

Well -Established and Communicated Corporate Philosophies and Professional Leadership Skills and Team.

Control Systems designed to measure the efficiency of the Security Program. 1 Custom -Made Reporting System designed to cover all aspects of the services provided by CPS.

PROPOSAL — CONFIDENTIAL C- 1111691
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

2. CPS QUALIFICATIONS
CPS has extensive experience in providing security services for operations similar to the Redondo Beach Transit Center. CPS has extensive experience in providing armed Officers as well as unarmed Security Officers. In order to ensure the highest level of quality, CPS has developed strict guidelines and processes to ensure that each Security Officer is fully trained on his or her duties and performs these in accordance with all set protocols. The following section outlines in detail CPS' s experience in providing security and unarmed security services for clients with similar needs as the Redondo Beach Transit Center. Cypress continually provides comprehensive security services which emphasize security, visible presence, responsibility, customer service, and quality control to ensure the highest level of service in the industry.

Type of Facility CPS provides security fan office building, bus yards, severity operating control center, museum.

Period 09/ 01/ 2008 — Present
Conlud Person , Robert Wolfgang, 601 25th Street, San Francisco, CA 94107, [email protected], 415-401. 3608 work
Number of staff . CPS provides approximately 80 full-time Security Officers for the different sites.

CGsuutele SFMTA services San Francisco with public transportation As the security provider for SFMTA. CPS interacts on a frequent basis with different rider, including seniors, teem and Individuals with special needs. In particular, CPS provides undercover Officers to ensure ADA compliance on: the buses and trains. CPS staff -Interacts frequently with teenagers in and. around the bus system. Special attention Is put on maintaining a friendly dialogue with all riders.

Unarmed and Armed Cypress Private Security provides Unarmed and Armed Revenue Escort Officers based officers at the SFMTA Headquarter. The Armed Revenue Escort Officers are responsible for escorting SFMTA revenue employees to stations throughout the system. They provide stationary and mobile security for revenue generated via sales. They escort all goner. ated revenue and personnel from each station to tie SFMTA headquarters.

Mobile Pafrol The Mobile Patrol Unit is responsible for patrolling all SFMTA Bus and Rail Yards. The Anti -Graffiti Unit patrols all train platforms and train stations. This Includes but Is not limited to supervise all Field Officers at these locations, dhedr fence lines, gates, report tx vandalism, graffiti and lock/ unlock areas of restricted amass. They are also responsible PROPOSAL — CONFIDENTIAL C -1113E1
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
for emergency response to all locations.

Access Control The Access Control Officers are posted at the Customer Service Center, Green Metro Center, Geneva Metro Cerner, Woods Motor Coact Center, Potrero Trolley Coach Division, Kirkland Motor Coact Division, Flynn Motor Coach Division, Presidio Motor Coach Division, Sixth and King Yard, Marin Facility, Muni Metro East, SFMTA Headquarters and 875 Stevenson Street to control access to and from the SFMTA facilities.

Foot Patrol The Foot Patrol Officers are posted at Green Metro Center, Geneva Metro Center, Woods Motor Coach Center, Kirkland Motor Coati Division, Flynn Motor Coach Division, Presidio Motor Coact Division, Sixth and King Yard, Marin Facility, Muni Metro East. They patrol the platforms, yards and parking areas, keep the SFMTA property dear of vagrants, theft, graffiti and vandalism, and notify the Moblle Patrol Supervisor of any hazards at the site.

Type of Facility CPS provides security for: office building, bus yards, storage yards, security operating control center.

Period 10/ 01 / 2006 — Present
Contact Person Dave Trlolo
650 508-6237
[email protected]
SamTrans
1250 San Carlos Avenue
San Carlos, CA 94070
Number of staff Cis provides approximately 30 full-time Security Officers for the different sites.

Clientele Cahrain and SomTrans service the Son Francisco and South Bay area with public transportation As the security provider for Cohroln and SamTrans, CPS Interacts on o frequent basis with different riders, including serntors, teem and individuals with special needs. M particular, CPS provides undercover Officers to ensure ADA compliance on the buses and trains. CPS staff Interacts frequently with teenagers in and around the bus system. Special attention Is put on maintaining a friendly dialogue with all riders.

MobrTe Patrol The Mobile Patrol Unit is responsible for patrolling all SamTrans/ Coltrain property. This includes but Is not limited to supervising the Control Room Operators, Money Room Operator, Sealed Vault Pickup, Aooess Control and Foot Patrol Officers, check fence lines, gates, report vandalism, graffiti and lock/ unlock areas of restricted access:..

PROPOSAL — CONFIDENTIAL C -1113,48w1
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Access Control The Access Control Officers are posted at CEMOF, South Base Bus Yard, North Base Bus Yard and the Cenral Administration Lobby to control news to and from the SamTrans/ Coltrain facilities and restricted areas.

Foot Patrol The Foot Patrol Officers are posted at 4th & King, Sequoia, Gilroy and Diridon Train Stations. They patrol the train platforms, station buildings and parking areas. Keeping the SamTrons/ Coltroin property dear of vagrants, theft, graffiti, and vandalism and notifying the Mobile Patrol Supervisor of any hazards at the site.

Other services Cypress Private Security also has Vault Pickup Officers at North Base, South Base and Brewster Bus Yards. The Vault Pickup Officers are responsible for emptying the fare boxes from the buses and recording the entry on the Sealed Vault Pickup Bus Log. Also at South Base Bus Yard, a Money Room Operator oversees the transactions conducted by the SomTrons money room personnel. They work together to ensure that all money is accounted for and handled properly.
type of Facs7dy Tronsportat,on/ Critical Infrastructure Period 10/ 01 / 2008 — Present
Contact Person Gary Hewitt, Sr. Transportation Analyst
Department of Public Works, Oby of Irvine
1 Civic Center Plaza
Irvine, California 92623- 9575
949) 724-7322
[email protected]
Number of staff CPS provides approximately 40 full-time Security Officers for the County.

Mobile Patrol 24hrs Filed Supervision
Access Control Cypress Private Security provides the Irvine Transit Center with 24/ 7 security, coverage consisting of Client safety, Customer service, property Rover/ Mobil patrol using a golf cart, He/ she also oversees a 29+ CCTV camera system, Fire Life Safety and Alums Monitoring.

Foot Patrol The Irvine Transit Center foot/ Mobil Patrol Is responsible for constant patrol of the common areas, perimeter, parking lots, and emergency escape routes and responsible for reporting of hazards, conditior% and Incidents.

T_
PROPOSAL — CONFIDENTIAL C -1111E91
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

3. STAFF QUALIFICATIONS
Organization
The CPS organizational structure is designed so that maximum support will be provided to the Redondo Beach Transit Center in the most productive and cost-effective way possible. CPS uses a team approach in providing security services so that there are a range of different managers to support the client' s operation. In this way, the Redondo Beach Transit Center will benefit from the collective depth of knowledge within CPS.

CPS has developed procedures that keep our clients and those they serve as our number one priority when performing our services. To ensure we meet the corporate goal of 100% customer satisfaction, CPS has created an organizational structure that can quickly respond to any changes in the client' s need for services. The fact that the responsibility and authority to make decisions is placed with the individuals who deliver the services will allow the manager in charge to take a flexible approach to resolving any outstanding issue without having to go through numerous layers of organizational structures before getting approval to address a situation or concern. The communications channels are direct and enable the management to be in constant communication with on- site as well as off-site staff.

The following is an outline of the CPS organizational structure.

Iva
Alesenderswn,
CFO
Kes Narbulas
Legal
Nils Welin,
CEO
Russ
lonaslegnerud,
Whitehead,
COD Director
Felix Guerrfro, Cmdshbri n,
Branch Branrh
Manager 1A ManagerCak
S
lohnWalker, Kevinteach,
Branch axlr
AAanagerlV MmaserlV
VP of Sales
and
Marketing
Carl
Cunningham
BDM
DaveJessup,
BDM
JonJones,
BOM
PROPOSAL — CONFIDENTIAL C- 1111P116n
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Management Team
The management team put in place to support and deliver the services per the scope of work outlined, possesses the highest level of qualifications and experience in providing similar Security Solutions to other dients with similar needs. The CPS Executive team is located in San Francisco and will be directly involved in providing support to the on- site staff as well as the assigned Project Manager.

In addition to the Executive Support Team, CPS will assign a Project Manager to work closely with the On-' site Security Manager. The team assigned to the Redondo Beach Transit Center is highly qualified to provide the highest level of services quality. The following outlines CPS team members that will be involved in the delivery of services:

Nils Welin, Chief Executive Officer
9' c"= c / Since the foundation of CPS, the company has maintained its core mission of building a high quality, customer centric security company. The security industry has undergone fundamental changes over the past few years, making it even more important for security companies to understand the customer' s security needs and to customize security solutions for each client served. By focusing on all employees and their continued training and education, CPS has built a well-trained and loyal team that is eager to continue to push the company forward to even higher standards. With today's high demand on security and the quality of security services, CPS strives to maintain these high standards.

Mr. Welin has, together with the CPS team, successfully built a high quality regional security company. Under his leadership, CPS has established itself as a reliable and professional company ready to find the best security solution for each client served. He is responsible for overall opera. tions of CPS, which includes overseeing daily and long range planning, operations, and personnel.

Mr. Welin holds a BS in Finance and Economia from Lund University and a Masters in Business Administration from Pacific Lutheran University. He has extensive experience in customer service Issues. Mr. Welin has a strong process control background, having worked with several manufacturing companies Implementing new processes and procedures. Mr. Welin serves or has served on several different boards including Swedish American Chamber of Commerce, Media Express, Togas Consulting and WM Invest.

PROPOSAL — CONFIDENTIAL C- 1111Pi *% d
August 16, 2011 CYPRESS PRIVATE SECURITY
Kes Narbuias, President & In - House Counsel
Mr. Narbutas is the founder of CPS and a member of its management committee. Mr. Narbuias has extensive experience with the operational side of property management because of his background in real estate ownership. It was through this comprehensive understanding of the day- to- day needs of property operations that he came to the realization that traditional security providers failed to meet all the security needs of property owners. Cypress Private Security was thus created to offer an alternative, providing a new standard of excellent customer service and flexibly designed security programs.

In oddition. to serving as corporate counsel, Mr. Narbutas helps set procedures and policies to ensure that Cypress delivers superior service. Mr. Narbutas serves or has served on several public service boards including: San Francisco Workforce Investment Board; Private Industry Council - San Francisco; Chairman - Curator' s Circle - Yerba Buena Center for the Arts, Treasurer - San Francisco Lithuanian - American Society. Mr. Narbutas began his career as a real estate attorney in New York, and has developed over 1100 apartments in the State of California. He has successfully founded a number of real estate related companies, including Portico Properties LLC, Portico Management Group, LLC and KTB Realty Partners, Inc Mr. Narbutas attended Wayne State University in Detroit, Michigan, Georgetown Law School in Washington, DC, and received his JD from Antioch School of Law in Washington, DC.

Eva Alexandersson, Chief Financial Officer
Ms. Alexandersson is responsible for the financial planning, implementation of accounting and financial processes and long term corporate strategies. Ms. Alexandersson comes to Cypress with extensive experience In the financial corporate arena, with a strong financial background in administrotive support and accounting. Ms. Alexandersson is highly skilled in corporate structures and building the right support functions to ensure accurate time - keeping, payroll and invoicing procedures. Over the course of her professional career, Ms. Alexandersson has proven to be a strong communicator and a key team member and effective problem solver.

Before joining Cypress Private Security, Ms. Alexandersson was the CFO for Videoinstinct, an Interactive multimedia company working with companies such as Sun Microsystems, developing highly interactive software for training purposes. Prior to this, Ms. Alexandersson worked in the broadcast industry for one of the largest European multimedia companies. She was responsible for the financial reports generated within the company including: consolidated balance sheets and group results, developed and implemented new administrative routines, negotiated agreements and contracts, and controlled and approved Incoming invoices and payroll systems. Ms. Alexandersson has an extensive academic background with several different degrees and coursework.

Ms. Alexandersson holds a Business Degree in Business and Administration from Berg University.

She holds an Advanced Master Certificate from Cambridge University and has completed extensive classes within Psychology, Sport Psychology, Psychology of Violence and Effective Teaching Strategies.

PROPOSAL - CONFIDENTIAL C - 1111P S
va .
3' lOQf5; Of1
August 16, 2011 CYPRESS PRIVATE SECURITY
Kes Narbuias, President & In - House Counsel
Mr. Narbutas is the founder of CPS and a member of its management committee. Mr. Narbuias has extensive experience with the operational side of property management because of his background in real estate ownership. It was through this comprehensive understanding of the day- to- day needs of property operations that he came to the realization that traditional security providers failed to meet all the security needs of property owners. Cypress Private Security was thus created to offer an alternative, providing a new standard of excellent customer service and flexibly designed security programs.

Ms. Alexandersson holds a Business Degree in Business and Administration from Berg University.

She holds an Advanced Master Certificate from Cambridge University and has completed extensive classes within Psychology, Sport Psychology, Psychology of Violence and Effective Teaching Strategies.

PROPOSAL - CONFIDENTIAL C - 1111P S
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Jonas Tegnerud, Chief Operating Officer
I joined Cypress Private Security in 2002 as 1 could see great potential in the way this company was presenting itself. 1 saw Cypress Private Security as a driving force in implementing security solutions that had a more client -focused and personal touch than other companies on the market. With Cypress I saw great potential for me to utilize and develop my skills and expertise in leadership, security applications and personal relations that I looked for in a security company" Jonas Tegnerud has extensive experience in Security and Military leadership and training. Prior to moving to the US, Mr. Tegnerud was a 1 st Lieutenant for the Swedish Armed Forces, Royal Life Guards. In this position Mr. Tegnerud was responsible for the safety of the Swedish Royal Family as well as the Royal Family' s properties. Mr. Tegnerud was responsible for the training and daily activities of a platoon of 35 soldiers in such areas as security, CPR/ First Aid, Self Defense and Bio Hazard Protection. Mr. Tegnerud has a BS from the Swedish Military University and is trained in the following areas: leadership, security supervision, CPR/ First Aid, small arms, self- defense, various computer applications, chemical and biological warfare and protection and radio communications. Mr. Tegnerud is responsible for, among other things, client relations, contractual obligations, all operational aspects, equipment and developing security solutions tailor -mode to suit our clients.

Mr. Tegnerud works closely with different dients to ensure that CPS quality goals are met.

PROPOSAL — CONFIDENTIAL C- 1111RB3
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
FELIX GUERRERO RESUME- Project Manager
EXPERIENCE:

April 2009 - Present
Cypress Private Security, LLC Santa Fe Springs, CA
Client Manager and Training Administrator
Relevant Projects:

LA County Dept. OF Public Works
Facilities, HQ complex and Park & Ride)
City Of Irvine Transportation Center
Metrolink, OC transit and Amtrak)
KaiI Property
October 2000 - April 2009
Akal Security, Santa Fe Springs, CA
Field/ Operation Manager
Relevant Projects:

LA City General Services
DOT Facilities, Housing Authority, Adjudications and Water treatment plants) LA City DWP
Water Resources, Power Facilities and Reservoirs)
LA County Park & Recreation
William S. Hart Park, The LA Arboretum, HQ)
LA County Dept. Public Works
DPW Facilities)
APL/ World Wide Logistics
Pacific Design Center
Playa Vista Management group
Burlington Northern Santa Fe Railway
October 1998 - October 2000

ADT BELAIR PATROL, HOWTHORNE, CA
Patrol Officer
Residential and Commercial)
PROPOSAL - CONFIDENTIAL C- 1111Pi(jol
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
CRYSTAL ESCARCEGA RESUME - Project Administrator
EXPERIENCE:

Cypress Security, LLC Santa Fe Springs, Ca - April 2009 — Present, Quality Control Manger Duties:

Policies and Procedures Compliance
Post Order Compliance
Site Safety
Uniform Standards
Documentation Inspection
Be able to perform all security officer related duties and be knowledgeable of all site post orders Conduct On the Job Training ( OJT)
Reconcile with the Scheduler, on a regular basis, actual dates, shifts, sites and employee hours worked
Collect and deliver all necessary documents from/ to sites Akal Security, Inc Santa Fe Springs, Ca - November 2006 - April 2009, Administration Assistont/ Payroll Specialist Duties:

Responsible for personnel records within the branch
Review and distribution of reports to clients
Billing and payroll data entry and distribution
Schedule input and distribution
Uniform Inventory
Inter -office communications distribution
Type, file and assist with special requests as needed
Assist with check distribution on paydays
Answer the phone
Take applications, call potential employee
Enter new employee data in Matrix and staffing plan
Akal Security, Inc Santa Fe Springs, CA - December 2005- November 2006 Captain

1. Managed daily operations for las Angeles City contract

2. Risk management

3. Managed performance of security duties and security supervisors A. Maintain and update all reports in computer data base PROPOSAL — CONFIDENTIAL C- llllpj i}
Tuesday, August 16. 2011 CYPRESS PRIVATE SECURITY

4. OPERATING METHODOLOGY
The founders of CPS built a security company that, from the beginning, focused on the employees as our number one resource. With this in mind, the management set out to build a company that truly reflected the spirit of keeping the employees as number one. CPS recognizes that a low turnover rate is one of the company' s competitive advantages. With a low turnover rate, the company is able to: maintain lower retraining cost, avoid costly rehire expenses, develop current staff, promote from within, prevent costly mistakes at the client site, track performance, and make appropriate improvements, in addition to all the benefits from general site familiarity.

CPS invests in our employees in order to maintain an industry low turnover rate. CPS has a set philosophy about retention rate of employees and several different tools at our disposal to ensure low turnover rate.

The following philosophies/ procedures enable CPS to maintain an industry leading low turnover rate:

Well-balanced compensation package. CPS uses a multi -tier compensation structure in order to be able to promote and award high performers.
i Attractive benefits package. CPS offers all benefits at no cost to the employees. This includes a medical plan, dental plan, and life insurance.

Career enhancement plan. Based on the career enhancement plan, each employee is able to pursue higher positions within the company ( higher pay).

Hiring from within. CPS actively promotes and hires from within. This philosophy inspires employees to perform at a high level and to lake on more training.

In-house training programs — free of charge. The CPS extensive training platform gives the employees the opportunity to develop their skill sets to match a new position in the future.

Employee Growth
CPS is committed to the growth of each and every employee within the company. Il is the CPS philosophy to ensure all employees ore given opportunities to grow to their full potential within the company., This commitment Is of the highest importance to ensure all employees perform at peck levels when delivering security services to our clients.

To ensure this objective is met, CPS has incorporated the learning and growth objective into one of the company' s value statements. The Master Training Plan at CPS consists of several different components: pre - assignment training, post -assignment training, refresher training, a Field Training Officer ( FTO) program, and other training programs. The Master Training Plan is also delivered in a range of different ways, i.e. on- line training, video training, classroom training, field training, seminars, and scenarios.

Employee Career Plan
To further enhance the services, quality, and performance by each CPS employee and the company as a whole, CPS creates an individual career plan for each employee.

The employee career plan is a vital tool in developing and retaining high performing employees. All employees work with their respective managers and HR representatives in order to create an individualized career plan that will match their skills and desire in the work environment. CPS focuses on building a " pipeline" of employees for advancement within the company. The employee career plan fills several different functions within CPS allowing the company and the employees to grow together. The following steps are included in the employee career plan:

PROPOSAL—CONFIDENTIAL C- 1111PI6* t} '
Tuesday, August 16, 2011 _ CYPRESS PRIVATE SECURITY

OFFICER EVALUATION PROGRAM
Each new employee undergoes a 90 -day performance review after starting work. The review is part of the ongoing evaluation of the employees. The performance review is used to identify areas for training for each individual employee. The evaluation is compiled from a written test, immediate Supervisors, Quality Control Managers, and the client' s on- site management team. Other additional input includes the Officer' s training log and potential disciplinary reports. After the first 90-doy evaluation, this review is completed semi- annually or annually.

The evaluation program is the foundation for the employee career plan. Following the evaluations are the long-term career goals.

LONG-TERM GOALS
The long-term career goals will grow out of the evaluation program and each individual employee' s personal career goals. CPS management will look at an individual employee' s desire in terms of what they wish to work with in the future. This overall goal will be put into context with their current job function as well as the individual' s educational background. Based on the long-term goals, the training plan will be designed for each employee to follow.

TRAINING PLAN
The Individual training plan is developed to match an individual' s desire to meet future career goals. The training included in the individual training plan can be both in- house training and training at a formal institute. Each individual will be able to track their progress in accordance with the training plan, leading to the set long-term goals.

The employee career plan enables all employees to grow with the company, creating a thriving environment for each employee.

Training
CPS is committed to the growth of each and every employee within the company. It is CPS' s philosophy to ensure all employees are given opportunities to grow to their full potential within the company. This commitment is of the highest Importance to ensure all employees perform of peak level when delivering security services to our clients.

To ensure this objective is met, CPS has incorporated the learning and growth objective into one of the company' s value statements.

Training for Performance — Learning for Life
At CPS, training is an ongoing process that never stops. To ensure each employee is educated in such a way that their strengths are enhanced and their weaknesses are eliminated, a career enhancement plan is developed for each employee. This plan takes into consideration the employee' s personal goals and how they correlate with CPS corporate objectives. In order for any training to be effective, it is important the students understand the objectives. The CPS objective is to deliver outstanding security services to each of its clients. This objective is reflected and expressed through the company' s philosophies and values. Therefore, the first training section any CPS employee undergoes is a thorough overview of the company philosophies and objectives.

PROPOSAL— CONFIDENTIAL C- 1111P1fa
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
The CPS Development Pyramid is the foundation of each employee' s career enhancement plan. The Development Pyramid is divided into three careers and training blocks: Professional Security Officer IPSO), Quality Control Manager IQCM)
and Cypress Leadership
Training ( CLT) Program. Each
of these cornerstones consists
of several different steps
and training modules.

The Development Pyramid
allows each employee within
the company to truly seek a
career path that enhances
their skill sets, ambitions, and
performance in their different job functions.

On- line Training Modules
CPS has developed a stateof-the- art on-line training
system, CPS Training Academy. All CPS training modules available within the company are included in the CTA system. This includes training for Security Officers as well as training for managers and executives. Through CTA, Cypress Private Security is able to train each employee with the some consistency, and is able to quickly bring new training modules to the employees independent of their physical work location. The employees can go on- line at any time and complete a new module. The employees do not have to come to o CPS office for a scheduled class, but can at any given time complete such module when instructed to do so. In this way, CPS can quickly train all employees on any new industry -specific information or on any changes to the specific site the CPS employee is working at.

PROPOSAL - CONFIDENTIAL llllply
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
The following screen shot is an outline of CPS Training Academy. lcodules: Kcountanl - HP - OMMILIOn - Saes - aiePt
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These modeles am d. Mpwd for a: entice amM GYees working for CPS -- ---,---- I Each module consists of three components: Video Module, Written Module and a Test. The employee needs to complete all three, components and receive a passing score of 90% in order to receive his or her certification for that module. An employee' s ability to take and pass the test is taken into consideration when being promoted within the company.

Employee Development and Training at the Redondo Beach Transit Center CPS will train all staff assigned to Redondo Beach Transit Center iri accordance with the expectations set forth by the Redondo Beach Transit Center. CPS develops each employee to perform at their highest level at any given time. CPS uses the Employee Development Pyramid as the platform for each employee while building their professional skill sets. The Development Pyramid is also the guiding vehicle when promoting individuals to a new position.

CPS develops an advanced training calendar for all sites. This training calendar highlights the training dates for -the assigned Security Officers and the Cypress Training Academy curriculum that will be taught PROPOSAL—CONFIDENTIAL C -if ingl$
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
for each corresponding week. This training plan is implemented in order to meet pre -assignment training as well as post -assignment training requirements. The training calendar is part of the ongoing training and refresher training of the Officers. The training schedule is on important component for both the client and CPS management in order to ensure each Officer/ employee is fully trained on site- specific as well as general security procedures. In addition to these training classes, a Security Officer will undergo 40 hours of training from the Professional Security Officer (PSO I - III) program listed below before being assigned to a site.
r.

1.15 Access
Control7cyy7pT, D Communication and Its Signi
Security Processes
TBD Public Relations PR CYPT- 106
TBD Handling Difficult People HDP CYPT- 110
TBD Investigations & Reports IR CYPT- 122
TBD Fire life Safety FLS CYPT- 115
TBD Trespass TP CYPT- 120
TBD Workplace Violence WV CYPT- 114
TBD Evacuation Procedures EP CYPT- 123
TBD Sexual Harassment SH CYPT- 127
TBD Supervisors Training ST CYPT- 126
TBD Customer Service CS CYPT- 124
Professional Security Officer Training Outline
CPS Professional Security Officer (PSO) training program is part of the foundation in providing high quality security services. The PSO program is divided into three different levels of training. Each level has a set number of classes that need to be completed before moving to the next PSO level. The entire PSO program consists of 22 different classes. The training classes vary from 2 — 8 hours of training time, and the training time to reach PSO level III is 82 hours. Before being assigned to any site, the Security Officers will be trained In areas such as: Property Protection, Access Control, Safety and Emergency, Public Relations, Patrol Techniques, Report Writing, Standard of Conduct and Appearance. Depending on site and ossignment, the Officer will undergo additional training prior to assignment.

After each level, after passing a written test, the Officer will receive a PSO designation correlating with their current level of training.

PROPOSAL — CONFIDENTIAL C -iiiiPl 0
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Security Officer 1— PSO Level 1
The PSO Level One designation is focused on building a solid foundation of the security profession. Through the Level One step, each Officer will be given the opportunity to develop a substantial understanding of the security Industry and their role within CPS. The PSO Level One will give each employee a sound understanding of CPS and how CPS makes a difference within the security industry.

In addition,' a Level One designation will prepare an Officer to take on their first assignment and to work under the guidance of a Senior Security Officer or Site Supervisor/ Manager. The Security Officer will be skilled in the areas of observing and reporting, and has successfully completed on on-the- job Field Training Officer Program. The following classes are part of PSO Level 1:
i CPS Personnel Policies and Procedures Manual
J CPS Officers Handbook
CPS Safety Manual Post Orders and Assignments
4 Company Forms and Processes
4 Transit Center Security and Procedures
i Observation and Documentation
4 Safety & Personal Injury Program
J CPR and First Aid
i Fire and Life Safety Systems
l Access Control
Security Officer 11— PSO Level 2
In the PSO Level Two designation the Security Officer will focus on training areas such as communication and handling difficult people and challenging situations. This will help the Security Officer in their doily work handling clients, visitors, of any other individual In o safe and polite manner while maintaining the highest level of professionalism. The following classes are part of PSO Level 2:
4 Public Relations with Community and Customers
4 Communication and its Significance
J Handling Difficult People
4 Introduction to Counter -Terrorism Awareness
4 Basic Terrorism Prevention Measures
J Legal Focus
4 Officer Survival
Security Officer 111— PSO Level 3
The PSO Level Three designation will teach the Security Officer to be well -versed in critical areas such as fire and life safety systems. The Level Three designation will also focus on Workplace Violence and Sexual Harassment Prevention, as well as access control training. The PSO Level Three designation prepares Security Officers to become Senior Security Officers. The following classes are part of PSO level 3. 4 Workplace Violence
J Improved Communication Skills
i Sexual Harassment Prevention Class
PROPOSAL— CONFIDENTIAL C- 1111pj0
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
l Evaluation & Career Enhancement Procedures
J Basic Incident Command System (ICS)
4 liability and legal Aspects of Security
Through the PSO designation system the Redondo Beach Transit Center will have a highly -trained and motivoted Security workforce assigned and working at the site. The Officers will become an integrated port of the Redondo Beach Transit Center's operation. Through the CPS training program, the Redondo Beach Transit Center will gain access to well-trained Officers who will bring substantial value to the on- site operation:

J Well-trained Officers are less likely to make costly mistakes. 4 Weil -trained Officers are able to handle an emergency situation better and minimize operational down-time.
i Highly motivated Officers will stay longer at a site, avoiding turnover and costly retraining PSO is a solid training plan that allows employees and managers to both assess their current competency level as well as plan for the next career development opportunity.

Supervisor Training (Quality Control Training)
The Quality Control and Supervisory Training ( QCST) program is designed to help employees to grow to their fullest potential within CPS. The training program gives the Supervisors the tools to lead the work at the site and to motivate each employee to perform at the highest level at all times. CPS promotes within the company to these positions, and prior to starting the QCST training program, the employee must undergo the PSO training.

The QCST Master Training Program lists training and developmental opportunities for each employee, identified through his or her evaluation. The QCST program will serve as a motivational tool as well as a planning tool for both current and future leaders within CPS. The following outlines different training for Supervisors:

Company Structure Focus - The instructor will discuss company organization, personnel of departments, how departments function, and how the supervisor fits into the overall company structure. The instructor will discuss executive structure, operational structure, human resource structure, business development structure, and accounting structure by explaining who the people are that work in these departments, how and when to interact with them, and how the Officer•fits into overall operations.

CPS Personnel Policies and Procedures Manual — The Policies and Procedures manual outlines key policies and practices, work standards, quality control and benefits at CPS. Clearly communicated policies increase efficiency and reduce confusion.

Company Forms — This class focuses on all different forms being used within the company. It is of the highest importance that all incidents and situations ore reported accurately and by using the right forms. These various forms are: vacation request, call off, employee commendation, request for time exception, pay inquiry, DAR, Alarm report, time sheet, incident report, employee warning, condition report, Officer evaluation, uniform checklist, OJT checklist, year-end vacation cash -out, change of she, personal information, uni. form voucher, vehicle maintenance report, and field report.

Disciplinary and Evaluation Process — This class focuses on oil disciplinary functions of a Supervisor and how to evaluate an employee' s performance. The class discusses different tools and methodologies in order to best promote the highest performance of each employee.

Supervisor Duties and Function - The Supervisor Duties and Function training covers several different topics:

PROPOSAL — CONFIDENTIAL
C- 1111- 1
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
i Equipment Focus - The instructor will discuss how to operate company -issued cell phones and/ or radios and/ or other equipment, voice mail activation, voice mail etiquette, and cell phone policy.

Job Description Focus - The instructor will go over every field in the Supervisor job description currently listed on the CPS Server.

Daily Activity Focus - The instructor will discuss dally activities such -as email, Post checks, vehicle maintenance, fastrok, secured gates and doors, field reports, incident reports, condition reports, DARs, responding to alarms and alarm reports, and, most importantly, give an outline of tasks for each day.

Accountability Focus - The instructor will discuss compliance with QCM/ Supervisor job description and CPS Policies and Procedures by explaining consequences if Supervisors themselves fail to comply.
i Technology Focus — The instructor will train the staff on all technical aspects and specific technologies used at the Redondo Beach Transit Center.

Sexual Harassment Class — The sexual harassment class teaches the managers how to avoid and handle any situation that could be classified as harassment. This class is mandatory for all managers.

Valiant Training - Each new manager will receive training on the Valiant system. This web -based scheduling software is used by CPS to ensure accurate scheduling and payroll.

Improved Communication Skills - This module will help the trainee to understand how to communicate a message in the best possible way. After completing this module, the trainee should have a better understanding of how to communicate effectively, to individuals and groups, and use spoken, written and electronic communication.

Decision Making Techniques - How to make effective CPS decisions.- To lead effectively, Supervisors need to be able to make proper decisions. Learning to do this In a timely and well -considered way, will allow a Supervisor to lead his or her team to well-deserved success.

Leadership Training Program Outline
In addition, CPS has developed extensive leadership training for the leaders of the future. It is important each employee understands the CPS philosophies and is able to develop their leadership styles to best meet the company' s objectives to provide the best security solutions to our clients.

The, Cypress Leadership Training ( CLT) Program lists training and developmental opportunities for each employee, identified through his or her evaluation as management material for CPS. The CLT program will serve as a motivational tool as well as a planning tool both for the current leaders and the future leaden within CPS.

The CLT program is the top part of the CPS Development Pyramid. Each employee who has undergone the CLT program is also subject to external programs and designations. These additional designations will further enhance CPS leaders and prepare them to lead CPS into the future. The CLT program is divided into several different paths and steps. Each employee within CPS has a CLT program in place in order to enhance their careers. The CLT program is divided into four areas:
4 Operations — includes all functions that fall within the reporting path to the Chief Operating Officer.

Accounting - includes all functions that fall within the reporting path to the Chief Financial Officer.

Sales/ Marketing - includes all functions that fall within the reporting path to the VP of Sales and Marketing.

PROPOSAL — CONFIDENTIAL
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
i Human Resources - includes all functions that fall within the reporting path to the Director of Human Resources.

Field Training Officer (FTO) Program or On -the -Job Training CPS develops a Field Training Officer ( FTO) program for each site and Post. These Field Training Manuals are based on CPS' s thorough review of the job duties for the site and Post. The Security Site Assessment that is developed by CPS is used as the basis for the development of the FTO program. The FTO Program addresses Nems such as: Access control, emergency procedures, bomb threat procedures, utility outages, earthquake safety, crisis intervention/ handling hostile individuals, radio procedures, report writing, Post orders knowledge, uniform standards, relief / meal break procedures, site safety orientation, and additional site specific training.

In addition, the Officer will be trained on specific areas such as: Policies and Procedures, Chain of Command, Corporate Organization, Security Control Center rules of conduct, smoking prohibition, weapons prohibition, parking restrictions, arrest and detention prohibition, visitors parking, after-hours admittance procedures, parking and traffic control procedures, procedures for deliveries and packages, property removal policies and procedures. Also authorization list, bomb threat policies and procedures, general incident reporting, natural disaster emergency response and responsibilities, response and responsibility during on elevator emergency, key control, phone system procedures, notification procedures including afterhours notification, specific response and responsibility during a security alarm and a fire alarm, during a natural disaster emergency, emergency evacuation plan, alarm annunciation portels: identification and silencing, location and purpose of essential fire detection and suppression, system element: location and use of hand-held fire extinguishers, building overview: location of elevators, rest -rooms, departments, loading dock areas, key areas within building, and surrounding buildings, patrol procedures, admittance procedures including after-hours procedures, keys and equipment, important phone numbers, specific incident and routine recording and reporting.

The length of the FTO program will vary depending on duties but at a minimum each Officer will receive an Initial 24 hours of supervised training at the site. The FTO program is administrated by a certified Training Officer who is trained and skilled at the duties at the Redondo Beach Transit Center.

The FTO program includes spot quizzes conducted by the Training Officer to ensure knowledge is retained.

At the conclusion of the training, both the Training Officer and the Trainee must sign the FTO form indicating the subject material has been well covered and understood by the Trainee.

CPS will document all training and make these records available to the Redondo Beach Transit Center. All training is always documented within CPS. In addition, CPS will shore the training material that CPS develops with the Redondo Beach Transit Center and add any special requests to the training curriculum.

Cross -Training
Each employee and Officer is cross trained an other locations in the case of an emergency or need for additional Security Officer at a specific location. The cross training program allows CPS to quickly respond to a potential emergency and give the Officer a training opportunity at another location in order to further enhance their skill sets.

Specialized Training/ CPR and First Aid
All Security Officers at CPS will receive and pass CPR and First Aid training including infants CPR and First Aid. CPS has several in- house trainers certified in conducting the CPR and First Aid training in accordance with Red Cross standards. Each individual who passes the CPR and First Aid training put forth by CPS will receive a Red Cross certification. This training is also made available for the dlerit' s staff.

PROPOSAL — CONFIDENTIAL lll7p

16. 2011
Training Process

CYPRESS PRIVATE SECURITY
This training process is the foundation of the CPS training goals. All training within the company will conform to this process, including the Field Training Officer (FTO) Program. It is of the highest importance that the process is followed for all training elements within the company in order to ensure a consistent training quality, as well as that the training goals are met.
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sets up classes and/ or
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PROPOSAL— CONFIDENTIAL C- 1111P* W
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Computer Management System
CPS has implemented and operates different online management systems in order to handle all aspects of the ongoing operation. The different systems address different needs and areas within the company and are available to individuals within the company and in some cases are also made available to the client.

CPS operates a workforce management system, Valiant, and online reporting system, LP Management and fleet management system, Network Fleet in order to keep track of all activates within the company. In addition, the company also has a proprietary online training academy that is made available to the employees.

Valiant
Valiant is CPS workforce management system. The system handles all aspects from the schedule to payroll and invoicing. A set schedule will generate both a pay record as well as invoice for the specific schedule.

The integrated system prevents errors from entering the system and allows CPS to provide the client with accurate billing and payroll records.

The system also keeps track of all the information as it relates to the site as well as the Information pertained to each officer assigned to the site. Each employee has a profile on the system that indicates what type of training each officer has completed and what types of certificate the employee has and when they expire.

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LP Management Web -Based Reporting System
CPS utilizes a state-of-the- art on- line based Incident Management System ( IMS). This system allows Security Officers and Supervisors in the field to enter incidents into a database and email reports to their managers or directly to the client. All Cypress Security Managers and client representatives can log into the system to print incidents, edit or approve reports, attach files or pictures and collect statistics. The IMS is capable of recoiling a wide range of reports and includes a comprehensive report writing option for custom reports.

Besides tracking and listing incidents, the IMS is also a great tool for managers and clients to communicate with Security Officers and Supervisors.
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16, 2011

INCIDENT REPORT

CYPRESS PRIVATE SECURITY
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PROPOSAL — CONFIDENTIAL C- 1117Pj B}1
Tuesday, August 16, 2011
Quality Control

CYPRESS PRIVATE SECURITY
It is the responsibility of the Cypress Security management team and on- site personnel to ensure work is conducted in accordance with site specific Post Orders. The Post Orders will address all duties called for by the client, performed in such a way they maintain Cypress Security' s standards for exceptional service.

Cypress will update such Post Orders within 30 days of being awarded the contract. Furthermore, it is the responsibility of Cypress staff to perform services In such a way that each site will enjoy a customer - friendly, safe and secure environment.

To follow-up and measure CPS' s performance, CPS has developed a performance review program measuring every aspect of our business and services delivered, from the Officer on the Post to bade office support and other services. CPS has a corporate goal of 100% customer satisfaction that is reviewed with each of our clients.

The CPS quality control system is an integral part of measuring the company' s performance against set benchmarks and to communicate performance back to the client. The foundation of the CPS quality control program Is found in the philosophies of the IS09000 standards. The management of CPS have successfully developed and reviewed each and every process steering the company to the highest level of quality and quality control. Through the CPS hands- on approach Implementing a standard across the company, the end result is a high quality service that is recognized throughout the industry.

Part of the quality control system is the quarterly and annual customer survey/ feedbock forms used for each client. In addition, CPS provides quarterly and annual reports to the client about the services performed at the site. These reports will cover a range of areas including: training, support to on- site staff, Incidents, incidents prevented, value received, staffing levels and all other aspects of the services delivered by CPS. The quality goals are clearly communicated to each level of employees within the company to ensure that the quality goals are met.

Ongoing Evaluation of Security Program
Part of CPS operational goals is the evaluation of each component and process that is part of the company's operation. This includes the site- specific Security Program as well as the back-office support and structure.

For each site, Cypress designs o specific set of Standing Post Instructions that are to be followed by each Officer. The Standing Post Instructions or Post Orders are reviewed on an annual basis or when changes in procedures occur. The Post Order will include the regular schedule and Officers assigned to a specific site.

To further assist the Officer on- site to perform his/ her duties, Cypress provides several different procedures, tools and forms to capture, monitor, and improve upon performance. The following information will be reported in the annual report: evaluation of the effectiveness of services, security improvements originally planned and actually implemented Incidents summary, review of employment plan, recommendations for security improvements, and results of annual customer survey.

Quality Improvement Process
In order to ensure consistent quality, Cypress conducts monthly quality control meetings. These meetings are the basis of the quality improvement process. All Compliance Officers and Managers attend these meetings to discuss quality issues. The quality improvement process is divided into three different phases. During phase one the different offices submit the requested QIP documentation. During phase two, it is the responsibility of the Compliance Officer to evaluate the documentation and issue detailed analysis to the Managers. Phase three is completed by implementing suggestions and improvements brought up in the reports, and fine-tuning the ongoing operation.

All improvements and reports are discussed between all managers who are involved in the service delivery to the specific client. The process enables CPS to share best practices across the company and discuss specific Improvements that con be implemented at each site.

PROPOSAL — CONFIDENTIAL llpd
16, 2011 CYPRESS PRIVATE SECURITY
Phase One —Documentation by Each Office
Each office submits their monthly reports a week prior to the meeting. The reports submitted are based on Cypress -established processes. The information is reported by site in order to establish site specific performance. The following documentation is included in the overall report:

Hiring and Termination Progress Report — The hiring progress report will indicate the number of qualified Officers placed during the time period. This report will also include how many employees' tenure with the company has ended. The hiring and termination report will include the length of time an employee has been with the company and why employment has ended.

Training Report —The training report will outline all employees who have been trained during the period and what training goals have been met during the period.

Career Enhancement Report — This report will outline the employees who have achieved any of their career enhancement goals during the period.

Risk Management Report — The risk management report will outline incidents ( if any), worker' s compensation cases, general liability cases, unusual incidents and auto incidents.

Management Report — The management report will Include actions taken after the previous meeting and how Improvements have been achieved.

Customer Survey Report — The customer survey is collected on a bi-annual basis. The report is based on expectations vs. delivery of service.

Phase Two — Compliance Officer Evaluation
A Compliance Officer will evaluate the reports submitted and compare the results with the previous month' s results as well as with the goals set for each area, function and department.

Phase Three — Quality Meeting
In the quality meeting, the Branch Managers will answer questions from the Compliance Officers. The discussions will revolve around how to ensure all improvements are being implemented and that suggested changes will have a positive impact on the operation at each site. After a process change is implemented and there are no measurable improvements, the change will be re- evaluated and discussed to determine how the change can be Implemented in a more efficient way.

Hiring and Screening
The main component of this proposal is to provide Security Services to the Redondo Beach Transit Center.

CPS has built several layers of procedures, operational processes, technical solutions and corporate philosophies that will enable CPS to deliver the best security solution for the Redondo Beach Transit Center. The layers of operation and different protocols are implemented and refined to best meet the security needs of the Client to ensure that the most suitable and efficient security solution is implemented.

PROPOSAL — CONFIDENTIAL a8e
16, 2011
CPS Team consrstsf of highly skilled
and trained professionals. Over
years of operation, CPS hsa build a
leading team by hiring and
retaining the best pople in the
industry.

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CPS Corporate Philosophies are
incorporated accross the comany
including; "treating each other
with respect, uaining and
development, and quality control"
CPS is able to offer;
iTastructure
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CYPRESS PRIVATE SECURITY
CPS has developed and implemented'
suppoon processes for each function of
the company. The pi ocesses are a
fundamental part of CPS quality control
measures.

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UONOwo4lewa1'
CPS utilizes numerous
different technologies in orde
to enhance the efficenciy of
the delivery of service and to
ensure the quality of service.
3 Complete transition plan — CPS will provide the Redondo Beach Transit Center with a complete transition plan of the work to be performed under the contract. i Security Assessment — CPS will provide a complete security assessment of each Post/ Position to be manned by CPS staff.

Technology Assessment — CPS will make on assessment of technology that is currently being used and make recommendations on new technology that could enhance the Security process. This assessment will overlap with the Security Process Assessment to ensure that technical tools are being properly used.
1 Process Assessment — CPS will deliver an assessment of current Security processes and how such can be improved.
i Job profile — CPS will creme and deliver job profiles for each position to be filled under this contract. The profiles outline the desired experience and skill sets required in order to become the best Security Officers possible.

Hiring standards — CPS will deliver a set hiring standard that will be followed in order to qualify for the different positions.

Training Program — CPS will deliver a training program that will ensure that each CPS employee is fully trained on all tasks to be performed under the scope of work.

Supervisory protocols — CPS will deliver supervisory protocols that will guide the Supervisors in their duties.

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Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
4 Compensation Package - CPS will provide a compensation package that will be followed in order to attract and retain the best people in the industry. 4 Employee development plans - CPS will deliver employee development plans that will be utilized to give employees growth opportunities. 4 Evaluation Reports - CPS will regularly deliver different reports that will dearly outline the performance of the Security program and individual Officers.

HIRING PROCEDURES
I ....... . ... .. ... ... ..... ............. ........... ... .......

As an equal opportunity employer, CPS seeks to hire the best employees in each market served. In order to provide the best security service to the Redondo Beach Transit Center, CPS focuses on hiring employees for specific assignments to best match an applicant' s skills with requirements of the position.

The hiring process is multi -phased, assessing all levels and capabilities of an individual. After each step is completed, on assessment is made whether or not the applicant will move on to the next step. The hiring process starts with the applicant completing an extensive application form that will serve as the base reference material in determining her/ her qualifications.

Pre -Application Interview Questions
The application process starts with the applicant answering 40 questions prior to filling out the application.

The questions are geared toward a person' s attitude to work, security, and other important questions.

Based on the answers, applicants are selected to continue the application process.

Application
After the applicant has completed the Initial interview questionnaire and been selected to continue to the next level of the hiring process, the applicant will complete an extensive application. The applicant must provide oil information as requested in the application document. The following questions are included in the application padroge:

A 10 year residential history.

Educational history starting at elementary school level.

A complete work history without any gaps over 30 days. (If gaps exist, the applicant must provide a notarized explanation.)
Interview
To best assess a potential employee, CPS has implemented a multi -step Interview process. The following steps are followed in the Interview process.

Human Resources Review of Application and Interview: After the applicant has completed a comprehensive application form, Human Resources reviews the application to find out if there is a fit between CPS and the applicant. Human Resources will make an initial assessment of the application in order to match a specific application to an open request. HR also reviews the application for any discrepancies or " red flags" during an initial interview. s Hiring Manager Interview: The hiring manager will conduct an interview with the applicant to bet. ter understand the fit of the applicant to the specific assignment.

Chief Operating Officer/Branch Manager Interview: The Manager will conduct on interview with the applicant to get a good understanding of how the applicant fits with the overall CPS philosophies.

PROPOSAL - CONFIDENTIAL
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Client Interview: As the last interview step, an on-site interview may be conducted by the client if the client chooses this option. This Interview is a vital part of finding the right applicant for each site.

During the interview process, the applicant's English skills are assessed. An applicant must be able to speak, read and write English in order to be able to communicate within their job function.

Testing
Written Test: Each applicant takes a written test answering questions in regard to their approach toward security and reasons for applying with CPS. This test is a good indicator of an applicant' s ability to write suitable reports and have strong communication skills.

Personality Test: CPS utilizes proven personality tests to assess the depth of a candidate. The following is a sample of areas included in the personality test, honesty ( attitude toward stealing), drug and alcohol use, propensity toward anger/ violence, integrity and work ethics as well as willingness to accept and follow directions.

SCREENING & BACKGROUND CHECK
After the interview, a comprehensive background check is completed. Information is checked against the Department of Justice, local police, and DMV records. All persons employed by CPS are submitted for registration through the appropriate state agency. Obtaining an Investigative Consumer Report ( background screen) is an essential part of the CPS corporate goal to provide quality security services. The procedure is designed to find the best -suited and best- quolified Individuals to become CPS employees. Each individual has to meet or exceed all requirements set forth by the CPS security standards. When an applicant applies for a position of employment with CPS, they are required to complete an Investigative Consumer Release Form in conjunction with their application. This form authorizes CPS to obtain the ICR from our contracted ICR Agency. The report includes orders for live criminal record pulls, state, regional and national criminal database searches, Social Security verification, education verification, Department of Motor Vehicle records, credit history, and state and national sex offender records.

Drug Testing
Successful applicants must pass a 10 -panel drug screen. The following drugs are included in the panel:

Amphetamines, Barbiturates, Benzodiazepines, Cocaine, Marijuana, Methadone, Methaqualone, Opiates, Phencyclidine, Propoxyphene. The drug screen used by CPS meets or exceeds all of the requirements for Safety Sensitive positions.

Live Scan
CPS processes oil applicants and employees through our in-house Live Scan equipment. The live Scan fingerprinting equipment allows CPS to check on applicant's background and find out if an applicant has a criminal record. The In- house equipment allows for speedy and accurate processing of the applicants by sending fingerprint data directly to the Deportment of Justice.

Training & Work Verification
All applications are verified against listed information. Statements in the application are verified against all references listed. If an applicant does not list a verification reference, the applicant is either asked to provide this or the reference is discounted. Training is verified with copies of certificates or diplomas or contact with issuing organizations. CPS needs to be able to verify all listed information.

After verification of work experience and training, each new CPS employee will go through CPS training modules.

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Verifications
CPS conducts annual verifications of all licenses required for the Security Officers and other staff. In addi. tion, twice a year CPS will conduct a check against the Department of Motor Vehicles ( DMV) for all Officers assigned to the Redondo Beach Transit Center.

Disciplinary Procedure
In order to correct any behavior that is not desired while working for CPS, the company has put a strict disciplinary process in place (CYP- 103 Disciplinary and Termination Process). The process starts with the employee committing a violation that institutes a disciplinary action. This includes, but is not limited to, acting contradictory to anything In: Cypress Policies and Procedures Manual, Cypress Officer Handbook, Cypress Safety Manual, assigned Post Orders and willfully or negligently endangering the life and/ or well-being of him/ herself or others.

Even if some infractions could be' considered " minor" compared to others, it is important that all infractions are properly documented and handled the some way. This ensures that proper action can be taken in time to prevent further incidents from occurring. CPS counsels the disciplined employee in order to prevent the some violations) (and other violations) from reoccurring. Any steps taken to accommodate or to help the Officer to avoid disciplinary actions in the future should be included in the warning. Counseling includes training for the employee and instructions on how to complete their job function along with what the expectation is.

The disciplined employee should sign the warning to verify that he/ she received and understood the nature of the violation. If the employee believes that they have been mistreated or wrongfully given the warning, he/ she should state that in the proper section on the document.

All CPS Field/ Site/ Shift Supervisors and Management are obligated to report misconduct to the responsible Client Monger or directly to the Branch Manager or COO. The misconduct must be documented in on Incident Report or a Verbol/ Written Warning Report if one was issued in the field. It is important that this Information is relayed to the Client Manager or Branch Manager or COO with little or no delay in order to prevent any further violations from taking place.

In order to ensure consistency with the disciplinary procedure, CPS has outlined different infractions, divided into Categories, and the appropriate disciplinary action related to a specific infraction. This ensures consistency across the board.

PROPOSAL — CONFIDENTIAL 1Tnell

Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

5. PROGRAM IMPLEMENTATION
The CPS team will meet and exceed all the requirements set forth in the RFP. Through the following measures CPS will meet the standards set out by Redondo Beach in the RFP.

CPS Management will hold- monthly meetings with the responsible Transit Manager in order to maintain the highest possible standards of security. Should an additional need arise, CPS Management will arrange for any meetings necessary.

CPS will keep and maintain oil necessary records relating to the Transit Center security services.

CPS has a well- established drug and alcohol policy in place. As seen in the section relating to hiring procedures on pages 31 -H CPS has rigorous screening processes in place to ensure a drug. free work environment.

CPS prides itself on being a Customer Service focused and centered Security Company. As seen in several sections of this Proposal and in the CPS Mission Statement- Customer Service is at the core of CPS. All Security Officers will be provided with Customer Service training in addition to a broad and comprehensive list of other training both doss -room style and online. Ongoing training is of the outmost Importance at CPS and all Security Officers will be provided with training on Commuter and Rall Safety. The training will Include but will not be limited to Crowd Control, Traffic Control, Threats to Patrons and security awareness, Liaison with rail police and bomb threats. Our training is outlined in the section regarding training on pages 16- ff.

CPS will provide Security officers with Cell phones in order to ensure constant availability.

CPS has a well-established and functioning report system. The client will be able to determine what reports that should be provided and in which manner it should be provided. As seen under the section relating to CPS reports and computer systems, Redondo Beach Transit Center will be able to determine the frequency of all of its requested reports. The Reports may be emailed to the client to ensure a speedy process. For more detailed information please see pages 25-ff.

CPS will be able to provide all the required post orders which will include but are not limited to; Facility information, Rules and Regulations. Access Control procedures, Response to Injury and Illness. Bus Schedules and connecting transits. All Post orders will be produced in writing and be available to all Security Officers at all times.

The CPS Project Manager will dedicate 25% of his time to the Redondo Beach Transit Center and he will be able to perform all duties listed in the RFP. He is entitled to act on the behalf of CPS and will meet with the City Project Manager as dictated by the City terms. The Project Manager has the ability to ensure that CPS Security officers are trained and that they comply with the City' s terms at all times
CPS has well trained Security Supervisors and the Quality Control Managers ( QCM) ore able to provide the Security Supervision necessary to comply with the RFP. The QCWs that work for CPS are well trained and have undergone site specific training for the Transit Center in order to ensure the ability to exceed the expectations of the Transit Center.

All CPS Security Officers are certified and have valid Consumer Affairs Guard Cards. CPS will provide all the Security officers working for the Transit Center with the CPR and First Aid Training.

All Security Officers will be issued a Red Crossed First Aid Training Certificate.

CPS appreciates the importance of a professional appearance and all CPS Security Officers are t provided with Uniforms at no cost, furthermore CPS pay oil Officers a Uniform Cleaning Allowance of $ 0.25 per hour.

PROPOSAL - CONFIDENTIAL C 1111P
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
CPS has a professional car fleet which meets and exceeds all requirements set out in the RFP. All Supervisors are equipped with Cell phones in order to maintain contact at all times.

In addition to meeting all the minimum standards CPS exceed and excel in providing Security Services.

The following is on additional set of services provided at no extra charge to the Redondo Beach Transit Center.

As a complete security provider, CPS is a value added provider and offers the dients several different areas of value added services and benefits. The workforce management system that CPS will implement brings great value to the client. Through the efficient implementation of CPS security solution the client will benefit from:

Highly trained and skilled staff.

Low operational cost related to insurance cost and work comp claims.

Large pool of skilled employees to be able to provide security for special event or in case of emergency.

On- site management team skilled in security solutions for cultural properties.

Over the years, CPS has developed specialized services that have been customized for each selected market segment. The services offered by CPS have been developed to best meet the client' s need for security.

The services are vital components for the ongoing operation for the client. The following outlines CPS different services by category. CPS provides:

Security Officer/ Guard Services
Armed Security Officer/ Guard Services
Museum Security/ Gallery Officers
Courtesy Patrol
lobby Security
Roving Guards/ foot Patrols
Alarm Response and Alarm Monitoring
vehicle Patrols
loss Prevention Agents/ Undercover Defectives/ Plain Clothes In addition to the above listed services, CPS provides a range of value added services to the clients. Value added services are offered by CPS to the client to better support the client's needs and operation as it relates to security and adjacent fields. The following is a summary of the additional services and value added brought to the client by CPS:

Loss Prevention Services — CPS provides undercover agents to prevent shoplifting and to detain any shoplifter that are engaging in this activity. The LP program Is a helpful tool in any retail setting and allows the client to deter potential shoplifter from engaging in this type of activity.

Cirif Restitution Program — CPS offers through its affiliate (Cypress Asset Recovery) a full service civil restitution program (from the initial claim to the collection of said claim). The service is applicable for retailers exposed to shoplifting. CPS will manage the process from on initial claim to col. lecting the amount owed to the store. The service is provided on a contingency basis and CPS will reimburse the client by a check cutting process.

External Surveillance — CPS provides to existing clients surveillance of property or area identified by the client in order to surveillance employees or suspicious individuals.

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Security Survey and Vulnerability Assessments — Part of CPS service offerings is to complete a security survey and assessment for each site CPS provides services to. CPS also offers this as a standalone service, enabling clients to assess their current security threat level and potential upgrades needed to their security program.

Employee background screening — CPS offers an employee background screening service to the client. The background screening includes areas such as; criminal record, credit reports, employment history and verification, educational verification and other areas.

Custom Made Online Training Modules — Through CPS proprietary online training platform, CPS offers it' s clients the ability to host online training or to complete training provided by CPS.

CPR/ First Aid Training — CPS offers first aid and CPR training/ certification through the company' s in- house trainers.

Emergency Response Plans — CPS builds emergency response plans for each client. The plan includes areas such as; Asset Protection Plans and Redundancy Plans. Through the Emergency Response Plan, the client is able to quickly address any emergency the organization faces and to be operational as soon as possible after an emergency.

PROPOSAL— CONFIDENTIAL C- 1117F8a$ 3
August 16, 2011

6. COSTS

CYPRESS PRIVATE SECURITY
PROPOSAL — CONFIDENTIAL C- 111 9 3

FORM VIII -IV

Provide Term 2 Costs to represent month to month rate for extension options.

Transit Center Location: 1820 Kingsdale Avenue
CONTRACTOR Cypress Security, LLC
Hourly Rate Term 1- Term 2
Cost Components 1 Year) Month to Month Rate)
1, Operating Costs 34,995 PA
Describe Components)
161 PA

2. Maintenance Costs 2, 940 PA

3. Administration Cost 2, 268 PA

4. Profit 1, 352 PA
S. Other Costs
Describe Components)
45, 686 PA

6. Total Hourly Rate Cost Components 41, 555 PA
Sum of lines 1 through 5)

7. Transit Security Service Hours
2,700
B. Hourly Rate 15. 39
Line 6 divided by line 7
V I nrK unc I. cm v
w

9. Other Capital Costs
Describe Components)

10. Insurance
161 PA

11. Clty 8 Other Fees or Taxes 2, 970 PA
1 startup Costs
Other Costs
Describe Com onents
TOTAL COSTS 45, 686 PA
Sum Line 6+ 9 thru 13 16.90 Per/Hour
Additional Service Adjustment
Rate
C- 1111- 116-1
46 RFP REDONDO BEACH TRANSIT CENTER SECURITY 01112- 001 August 16, 2011 CYPRESS PRIVATE SECURITY

7. INCENTIVE PROGRAMS AND EMPLOYEE BENEFITS
Security Officer Achievement Award
Security Officer Achievement Award is given to employees who in their daily duties have performed beyond the highest standards in the industry. To ensure that all officers are recognized in their outstanding performance, the SOAA consists of several different awards covering numerous different functions, duties and processes. The program recognizes valued employees —employees who were on the job day in and day out, adding the extra effort that helps provide the needed services for our clients. Cypress also recognizes employees as individuals or as groups as they go about their daily responsibilities in an outstanding manner. The following is a list of award/ recognitions given:

Best Emergency Response
Best Report Writing
Employee of the Year
Excellence In Customer Service
Most Improved Employee
Officer of the Year
Superior Punctuality
Best Appearance
Perfect Attendance
The employees receive a certificate and monetary compensation ranging from $ 50 to $ 200 depending on the category. Employees recognized in this category will be included in the group on nominees for the annual Cypress Outstanding Achievement Award. The Cypress Outstanding Achievement Award is given to one employee who during the previous year has done something outstanding for the company, client or on a personal level. The award is a $ 1, 500 cash prize paid over three years.

Customer Service Award
To further enhance the importance and focus put on customer service, Cypress issues an annual Customer Service Award to an employee who through their performance has given a customer not just service, but a POSITIVE customer EXPERIENCEI The award goes to an employee who has made their customer talk about the POSITVE experience they had with Cypress Security.

Quality Control Manager Achievement Award
The Quality Control Manager Achievement Award is given to QC Managers who demonstrate outstanding abilities to maintain and ensure the highest level of quality at all the sites the QCM oversees. This will include their ability to motivate and train the staff on- site and how they communicate Cypress corporate vision to both employees and clients. The recipients of the award receive a certificate and a monetary compensation in the amount of $ 100. All recipients of the award are directly nominated for the Cypress Outstanding Achievement Award.

Leadership Achievement Award
The Leadership Award is given to individuals who demonstrate outstanding leadership skills. This can range from a Security Officer showing great leadership in an emergency situation to a Manager guiding an em. ployee to the next level of their career. The recipients of the award receive a certificate and a monetary PROPOSAL – CONFIDENTIAL C- 1112PI1632
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
compensation in the amount of $ 100. All recipients of the award are directly nominated for the Cypress Outstanding Achievement Award.

Team Achievement Award
The Team Achievement Award is given to a group of employees who has worked great as a team achieving outstanding results. The recipients of the award receive a certificate.

Quality Control Award
The Quality Control Award is on annual award given to the Cypress office that ranks the highest within the company in all Quality Control Matrixes. The award is shared amongst all employees working in that office. The award Is a certificate and a monetary compensation.

Safety Suggestion Awards
All employees who put forth a safety suggestion that is ultimately accepted by the Safety Committee will receive a cosh award and a certificate.

Good Driver Awards
In order to promote safe driving, Cypress gives ALL employees who drive a vehicie on a regular basis and are accident free, and annual Good Driver Award. The award is given to employees who drive more than 50 miles per week.

Annual accident free driving (50 or more miles per week) - $ 100 cash award plus certificate.

Annual accident free driving ( 100 or more miles per week) - $ 200 cash award plus certificate.

Felipe Carrion Memorial Award
Felipe Carrion Memorial Award is an annual award given to an employee who has changed their life and career in a positive way. Mr. Felipe Carrion was an employee of Cypress during the period of 2004 to 2007, when he passed away. Mr. Carrion had during his tenure worked hard to change his performance and personal life style to better himself and his performance. Mr. Carrion, with the help of Cypress management, developed from a marginal security officer to a high performing Supervisor.

Career Development Award
The Career Development Award Is given to security officers who achieve their career development goal on an annual basis. The award consists of a certificate and a cash bonus in the amount of $ 100.

Designation Awards
The Designation Award is given to employees who achieve the designation that has been assigned to that employee in their career enhancement plan (ie. Certified Protection Professional ( CPP) , Professional Certified Investigator ( PCIr'"), Physical Security Professional PSP') International Cultural Property Protection program). The award is a two- step incentive. The individual will receive an award when completing the designation. In addition to the award, the employee will also receive a significant wage increase when completing the designation. The employee will continue to receive this increase ( and other) while maintain. ing the designation.

Grow Team Cypress Award
Grow Team Cypress Award is given to employees who diligently work to building and sharing the opportunities offered through Cypress. The award is given to employees who show their commitment by referring new qualified candidates to the company, employees who bring suggestions forth that contributes to improvements, and employees who through their outstanding work ensure that our clients are retained and Cypress is adding' new dients.

PROPOSAL.— CONFIDENTIAL C- 1111 p all
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In addition to the cash bonus given for "employee and client referral," the employees will receive a certificate as well as a Cypress item from the gift shop.

Annual Peak Performance Award
The Annual Peak Performance Award (APPA) is a bonus plan for the security officers working at your site.

APPA takes into consideration all functions of an officers duties and how they perform these, attendance, punctuality and all components that makes on outstanding security officer.

Benefits
CPS has developed an industry- leading compensation package that ensures we attract and retain the best individuals in the industry. The compensation package has been carefully developed to ensure efficiency and keep employees motivated at the work at hand. The compensation package is well received by CPS employees. In the annual " Employee Survey', 95% of the employees rank the compensation package in the strongly agree" or agree" categories. CPS compensation package is designed to motivate employees to become long term employees with CPS and to grow as individuals with the company. CPS' s ratio between hourly billable rate and the payout to the individual is one of the best in the industry. This is partially contributed to CPS's flat and stream -lined organization without large corporate overhead. In order for Cypress to attract the employees we choose to hire based on the strict screening process in place, Cypress needs to be able to offer an extensive and competitive compensation package in combination with our coreer enhancement plans.

Cypress' value statement (A Commitment to Treating Others with Respect, Trust and Dignity - Cypress Security works to create a meaningful and respectful work environment by promoting respect, trust and dignity on an ongoing basis within all functions of the company. Cypress honors diversity, individuality, and personal and professional differences) is a cornerstone when designing the benefit package. Cypress' commitment to respect, trust and dignity is reflected in how Cypress structures the benefit package. Cypress has developed several different programs and awards that focus these key words and will award people on both a monetary and emotional level to achieve Respect, Trust and Dignity.

Cypress uses several different performance incentive bonuses for ALL employees in the company as well as MATCHING 401K plans for longevity. Cypress' dedication to excellent Human Resource processes has ensured Cypress consistently has the lowest turnover rate in the industry. Compared with large national companies who post ANNUAL turnover rates well over 100%, Cypress consistently has an ANNUAL turnover rate around 20%. The following is an outline of the extensive benefits package provided to all employees depending on the time with the company). These benefits will be in place for all CPS employees working at the Redondo Beach Transit Center. These benefits are offered to the employees at no cost ( or matching contributions in the case of individual choices).

Medical Kaiser HMO, hospitalization, emergency health coverage and ambulance service, prescription drug coverage, home healthcare services Insurance ( skilled nursing facility care and hospice care), durable medical equipment, outpatient service, allergy testing and injections, x- rays, vaccines, urgent care, wellness visits and routine physical exams, no claim forms, choice of primary care physician.

Dental Pacific DHMO, choice of dentist and office, no claim forms, no charge for Union diagnostic services or preventive services ( cleoning, x- rays), no charae basic restorative services, filling and simple extractions, PROPOSAL — CONFIDENTIAL
C- 1111,
Tuesday, August 16, 2011

CYPRESS PRIVATE SECURITY
endodontic services, crowns, root canal, bridges covered with copay, Oral Surgery with co -pay.

Life Insurance
401 K Program
Hartford Life, A Death & Dismemberment Coverage
Life Insurance
Pimco
Tuition Reimburse- By CPS
merit
PTO
Building retirement
Reimbursement for approved education
By CPS Between 72 and 80 hours per year
Paid Holidays By CPS 8 paid Holidays
Cleoging Allowance By CPS Employee receives a non-taxable compensation Incentive programs By CPS - Numerous performance incentive compensations -- Medical Insurance
CPS medical plan is provided through Kaiser Permanente, America' s leading integrated healthcare organization. The Kaiser plan provides coverage for physician office visits after $ 15 co- poy per visit. There is no charge for office visits for prenatal and postpartum care, including child preventative visits. There is also no charge for x- ray and lob tests. Hospitalization including room and board, surgery, anesthesia, x- ray and lab tests and drugs are covered in full after $ 500 co -pay per admission. Outpatient surgery is covered at 1000/c after the $ 15 co -pay. Emergency visits and Ambulance trips require $ 50 co -pay. The maximum out of pocket in a calendar year is $ 1, 500 per individual or $ 3,000 per family. Prescription drugs are covered at $ 10 for Generic (30 day supply) and $ 20 for Brand Name drugs ( 30 day supply).

There is no Lifetime Maximum on the plan.

Kaiser members also have access to Health and Wellness programs and on- line access to information to help them maintain a healthy lifestyle. Kaiser' s HeolthConnect system Is the first of its kind to provide a complete health information system that links all of a patient' s medical information, allows members to make appointments on- line or email their doctor with questions they may have.

Dental Insurance
CPS also provides the employees with a comprehensive dental plan underwritten by Pacific Union Dental a United HeolthCore company. The plan provides Diagnostic and Preventative Care ( routine cleanings, x- rays, oral exams), Basic and Advanced Restorative Care (fillings, inlays and crowns), Endodontic and Periodontal Services as well as Orthodontic services. Services must be received by a member dentist who may charge the patient no more than the scheduled co -pay for each procedure. There is no annual limit on the amount of services a member may receive in a calendar year.

Matching Retirement (401) Plan
Starting to build for retirement is never too early and never too late. Cypress recognizes the importance of building a retirement plan for all employees. As a corporate goal, Cypress encourages all employees to take part in Cypress 401K plan. The plan offers several unique investment tools and is managed through Pimco Funds with hundreds of different Investments funds that would fit all types of investment strategies.

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Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Cypress offers ALL employees a matching 401 K plan. The matching amount depends on how long the individual has been employed with Cypress and enrolled in the program.

One year of employment and enrollment — $0.25 per $ 1. 00 up to $ 100 annually.

Two years of employment and enrollment — $0.25 per $ 1. 00 up to $ 200 annually.

Three years and above of employment and enrollment — $0.25 per $ 1. 00 up to $400 annually.

Tuition Reimbursement Program
As part of Cypress' commitment to creating o continuous learning environment, Cypress offers tuition reimbursement to fulltime employees who have been with the company for at least 90 days. The tuition assistance program is available for employees who wish to pursue on undergraduate or graduate degree. The degree should be within the field of security related profession or be part of the career enhancement plan approved by an Executive Manager.

The reimbursement of tuition will depend on the time with the company as well as graduation from the program. The following is an outline of the tuition reimbursement program for approved classes:

Two years of employment and enrollment — 10% of annual tuition up to maximum of $ 1, 000 annually.

Three years of employment and enrollment — 20% of annual tuition up to maximum of $ 2,000 annually Four years of employment and enrollment — 30% of annual tuition up to maximum of $ 3, 000 annually.

Vacation Package
Cypress fully understands the importance of "time off' and " recharging your batteries." In order to stay productive and healthy, Cypress Management encourages ALL employees to USE their annual PAID vacation.

The following is an outline how Cypress employees accrue vacation:

One week paid vacation after one year of employment.

Two weeks paid vacation after three years of employment.

Holiday Pay
Cypress has two sets of compensations for Holidays. Employees who work on any of the eight company recognized Holidays are paid time -and -one-half their ordinary salary. Employees who are scheduled to work (their ordinary shift) and the site is dosed, will be paid straight time and have the day off.

The following days ore recognized Holidays within Cypress:

New Year's Day
Christmas Day
Labor Day
President' s Day
Memorial Day
Thanksgiving Day
Independence Day
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Martin Luther King Day
Paid Life Insurance
Cypress provides each employee with a valuable Life and Accidental Death and Dismemberment insurance. Underwritten by The Hartford Insurance Company, this plan is designed to financially help employee' s families in the event of a death. Each employee is covered for $ 15,000 of Life insurance, and in the event of an accidental death, the beneficiary receives an additional $ 15,000.

The life insurance is available to all employees after 90 days of employment.

Uniforms and Equipment
As part of Cypress' overall quality commitment, all Cypress officers are provided with a set of uniforms at no cost to the employee. In addition to the no -cost uniform, Cypress pays all officers uniform maintenance allowance to ensure the uniform is kept neat at all times.

The officers receive an hourly uniform allowance in the amount of $ 0.25/ hour worked.

Learning and Development Material
All training and career enhancement material is provided to the employees at no charge. This includes the annual classes needed to maintain designations as well as the day to day training of company procedures and processes.

Wellness Team Cypress
It' s about being well informed. And well prepared. It' s about making good choices. And making tomorrow better than today. So take a closer look at our classes, programs, and resources below. And learn how to live healthier every day. Cypress works closely with our health benefit providers to inform Cypress employees about wellness and how to live a healthier life. Cypress works with the employees to ensure that employees have valuable information about how to live a healthy life style.

Cypress' current benefit provider offers a range of different programs being promoted through Cypress.

All of these programs are offered at no cost to Cypress employees. The following is a list of programs offered through our benefit provider Kaiser:

Healthy living classes
Stretch your knowledge, maybe even your body. Join a class to discover new ways to deal with familiar challenges.

Live healthy
Feel great from head to toe. Use our collection of information and tools to help you learn more about popular health topics like nutrition, preventive care, women's health, and more.

PROPOSAL — CONFIDENTIAL C- 1111-11* 44
Tuesday, August 16, 2011

CYPRESS PRIVATE SECURITY

INSURANCE
CPS has extensive insurance coverage to protect the company as well as the client serviced. Over the years of operation, CPS has successfully implemented procedures and processes that have enabled the company to avoid insurance related incidents. CPS focus on preventive measures has allowed the company to build competitive advantages by having low insurance rates and costs related to performing the duties under each contract. The savings from the competitive insurance rates is passed on to our clients and the client will be able to secure high quality security services at a lower operational budget. CPS insurance meets or exceeds all the requirements put forth by Redondo Beach Transit Center. CPS will list Redondo Beach Transit Center as on additional insured. The following is a sample of CPS insurance coverage that will be in place for the Transit Center.

Evad CERTIFICATE OF LIABILITY INSURANCE
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PROPOSAL — CONFIDENTIAL
C- 1111- Yifpt715
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

9. TRANSITION PLAN
CPS has successfully developed several security solutions for different agencies spanning over a range of designations and departments. Creating and operating a complete Security Program is a multi -step process including: security assessment, security team selection, management team selection, on- site leadership, recruiting, training, monitoring, supervision, and support functions, as well as other components.

Below are the different steps of how CPS will design, implement and operate the best Security Program for the Redondo Beach Transit Centers facilities. This plan takes into consideration all of the different sites and the specific requirements ( training and skill sets) that are outlined in this proposal. This transition plan ensures that each and every component has been addressed within the Security Program. 1J a r• . I r+T;' L1[. 15:v.'+ vP1 .•in'...... 3• _ i "rte,- ••a l:' '• - Day1,
Award Letter issued to CPS ay
snalimenm labor Meetwith,CIientta• Bather i trotloq
Day
Nirin Process Stancd Meetin Day
Conduct 5lie5cruritySunmy,
Day 12
Completed Security Asscsment
r• Day 13
age and Benef.. P...... repered,
r' 1. Deadlrneforapplrcants
Day18
First draft of Post Orders Client meeting
If raining plan designed Day22
All equipment and supplyorder New . ploycesemployeementicners Meet w Client for progress rep Additional Postsfullycquiped Training Master schedule in place
Day 26 s a additiaonla staff as needed
post ordesapproved feint reviewof Post Orders
1 rainingMatcdal appy f swag%
Day 3D All employees fullyequip
All postsfilled with qual stall Start of Quality
OCM fully ismifed Security Service 3 LL ... _......................

PROPOSAL— CONFIDENTIAL
C- 1111 Ba J6
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Post Start Date
Task Assigned I Date Due Responsibility
One month evaluation of each Officer' s performance
Training or re -assignment as needed (individual Officers) 30 days after startup Client Manager
30 — 45 days akar star. Client Manager & Ditup . rector of Training Three- month evaluation of each Officer's performance < 90 days after startup Client Manager Training or re -assignment as needed (individual Officers) 90— 100 days after star- Client Manager & Dttup rector of Training Listed above are the different department heads that are responsible for the different tasks. In total, there will be about eight CPS employees working directly with the transition as support people.

PROPOSAL — CONFIDENTIAL C- 1111- PB$ e7
Tuesday, August 16, 2011

CYPRESS PRIVATE SECURITY

10. CPS THE LOGICAL CHOICE
As outlined throughout this proposal, CPS is highly qualified to provide the -requested security solution for the Redondo Beach Transit Center and the appropriate support structure. CPS has several competitive advantages that would make the company a logical choice as the preferred vendor for the Redondo Beach Transit Center. The competitive advantages have been developed within CPS while the team has focused on living up to the company' s Mission Statement. The following outlines several different competitive advantages that would make CPS a highly suitable security vendor for the Redondo Beach Transit Center:
i Extensive experience in providing security services for cultural properties — CPS works with several different cultural properties. Through this experience CPS is able to meet the transitional period of ten days. CPS already has the staff required in place and is therefore able to staff the Redondo Beach Transit Center Immediately.
4 Union Company- CPS is a Union company and therefore able to fulfill all requirements set by the union. CPS has a well-established relationship with the Union which enables CPS to provide the Redondo Beach Transit Center with well trained, highly qualified and appreciated Security Officers. i Experienced Management Team - CPS Executive and Management Team are at hand to provide support to the on- site staff and. the Redondo Beach Transit Center on a very frequent basis. The Redondo Beach Transit Center will have direct access to upper Management with very short notice, and the team will support the ongoing operation at the Redondo Beach Transit Center.

Cypress Training Academy — Through the CPS Training Academy, CPS offers its Officers one of the most extensive training programs in the industry.

Cypress Online Training — CPS has developed a proprietary on- line training program that is used to train Officers. The employees can access the web -based training system from any computer and complete selected training modules.

Outstanding Benefits Program, Career Development Philosophy and Flexible Wage Structure — CPS has comprehensive programs to reward and retain high performing Officers for better quality and workforce stability. i Lew Turnover Rate — Through different policies and procedures, CPS has achieved one of the lowest turnover rates of employees in the industry.

Employee " Pipeline" — CPS has a large pool of trained and skilled employees ( trained on the' Redondo Beach Transit Center settings) who can assume different positions at the Redondo Beach Transit Center If and when needed.

J Cultural Sensitivity — CPS is a highly diversified company, employing people from a range of different backgrounds and cultures. With a corporate focus on hiring a diverse workforce, the company has developed a high level of cultural sensitivity.

Computer Room — at each office location, CPS has computers set up to accommodate employees and applicants to either conduct training or to complete applications and testing modules prior to employment.

Dispatch Center — CPS operates a dispatch center that supports all field personnel. Through the dispatcher, CPS is able to monitor assets in the field ( vehicles and employees). The dispatcher is also the central focus in coordination for emergency or special requests.

J Process Quality Control — CPS has developed a process for each aspect of the company to bet. ter measure and control the overall quality of the service performance.

PROPOSAL—CONFIDENTIAL C -1111 -till o
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY
Utilization of Technology — CPS is an innovator in the use of the latest technologies. CPS constantly evaluates potential technologies that can Improve the quality of service delivered.

Customer Service Focus — At CPS we know that customer service is key to providing a complete security solution. CPS has developed several different programs and training methodologies to enhance the customer service skills for the employees.

J Emergency Response — CPS develops emergency plans for all clients. CPS has specially - equipped vehicles and trained staff to handle different emergencies. CPS is also able to quickly ramp up the staff in on emergency situation. These emergency response plans are designed in accordance with the Incident Command System.

J Total Quality Management — CPS has developed a solid TQM system within the company.

Employee -Centric — Through the constant focus on the employees, CPS has developed an employee -centric organization, creating a culture where everybody works as a team focused on the corporate objectives.

Environmental Responsibility — CPS is the only security company with a carbon neutral goal and Green" operating philosophy and the only security company being certified as a Green Business.

The above-lisled competitive advantages make CPS a highly qualified and suitable security vendor for the Redondo Beach Transit Center.

It is our hope that that you and your team have developed a favorable opinion about CPS and that we have been able to address how CPS will develop, implement and deliver the most suitable Security Program for the Redondo Beach Transit Center.

Thank you for the opportunity to provide your team with this proposal.

Ike & A* Xod 7e4M
LCN
i.

PROPOSAL -:' CONFIDENTIAL C- 222211MW
Tuesday, August 16, 2011 CYPRESS PRIVATE SECURITY

11. ATTACHMENTS AND ADDENDUMS
PROPOSAL — CONFIDENTIAL C- 111111wi0

SECTION VIII

PROPOSALFORMS

FAILURE TO COMPLETE ALL ITEMS IN THIS SECTION

MAY INVALIDATE PROPOSAL
C- 1111- 116
RFP REDONDO BEACH TRANSIT CENTER SECURITY # 1114-001

PROPOSAL FORM VIII -I
A. GENERAL INFORMATION

1. Name of the Organization:

Cypress Security, LLC

12. Organization Is a: ( circle one)
Corporation/Partnership/Association or Sole Proprietorship

13. Organization' s Address and Telephone Number:
452 Tehama St, San Francisco, CA 94103, 415 240 4495

4. Name, Title, and Telephone of the Organization' s Authorized Representative:

Nils Welin, CEO -Principal, 415 240 4495
S. Organization' s Credit References are: ( attach names, addresses and telephone numbers to at least two, including the organization' s bank):

Union Bank, 400 California Street, San Francisco. CA 94104,.415 705 7071 b Wells Fargo, 2 Grant Ave, San Francisco, CA 94108, 415 396 2404

13. City business license number:
12497

7. Client list - Complete Form VIII -II.

8. Declaration of Non -Collusion
The undersigned certifies under penalty of perjury that this bid is genuine and not sham or collusive, or made in the interest or on behalf of any person, firm or corporation not herein named; that the bidder has not directly or indirectly induced or solicited any other bidder to put up a sham bid, or any other person, fine, or corporation to refrain from bidding, and that the bidder has not in any manner sought by collusion to secure to himself any advantage over other bidders.

B. BID
The undersigned being cognizant of the pages, documents, and attachments contained herein agree to provide the CityMth the se I
described in the bid specifications and Agreement documents. Form VIII -IV is consideied the bi rdposNl and Agreement rates for the service. The stated bid shall be firm for a period of 180 days fr61V the
Under p' ) I V' pf par;kl49Cft ki khe above statements are valid and correct. 8112/2011
Date Authorized Signature/Title
RFP REDONDO BEACH TRANSIT CENTER SECURITY 1N112-001 C- 1111-116- 1 43 2.

4. 5.

Firm Name:

Address:

City, State, Zip:

Contact Person:

Telephone:

Length of Service

FORM VIII -II

CLIENT LIST
San Francisco Municipal Transport Agency
601 25th Street
San Francisco, CA 94107
Robert Wolfgang
912008 To Current
Month/Year Month/Year
Firm Name: San Mateo County Transit District, (Caerain and SarnTrans) Address: 1250 San Carlos Avenue
City, State, Zip: San Carlos, CA 94070
Contact Person: Dave Trioio
Telephone: 650 5086237
Length of Service: 10= 06 To Current
Telephone:

Month/Year MonthlYear
Firm Name: East Bay Municipal Utility District ( EBMUD) Address: 375 Eleventh Street
City, State, Zip: Oakland, CA 94607-4240
Contact Person: Steven Frew
Telephone: 510 297 0881
Length of Service: 712004 To Current
City, State, Zip:

Month/Year Month/Year
Firm Name: Port of San Francisco
Address: Pier 1
City, State, Zip: San Francisco, CA 94111
Contact Person: Sidonie Sansom
Telephone: 415 274 0544
Length of Service: 512007 To Current
Month/Year Month/Year
Firm Name: City of Irvine- Irvine Station Transit Center Address: 1 Civic Center Plaza
City, State, Zip: Irvine, CA, 92623-9575
Contact Person: Gary Hewitt
Telephone: 949 724 732Z
Length of Service: 10/2008 To Current
Morith/Year Month/Year
C- 1111-116- 1
44 RFP REDONDO BEACH TRANSIT CENTER SECURITY #1112-001

FORM VIII -III

FEDERAL TRANSIT ADMINISTRATION REQUIREMENT CERTIFICATIONS The Contractor certifies that the services proposed in this procurement comply with all FTA Requirements and Regulations incorporated in RFP Section V- 1 through 18 and listed below:
1 Incorporation of Federal Transit Administration ( FTA) Terms & Regulatory Compliance
2 Federal Changes
3 No Government Obligation To Third Parties
4 Program Fraud and False or Fraudulent Statements or Related Acts 5 Access to Records
6 Suspension and Debarment
7 Contracts Involving Federal Privacy Act Requirements
8 Civil Rights
10 Disadvantaged Business Enterprises
11 Breaches And Dispute Resolution
12 Fly America Requirements
13 Energy Conservation
14 Clean Water
15 Clean Air
16 Recovered Materials ( Recycled Products) -
17 Byrd Anti -Lobbying Amendment •-
118 Contract Work Hours and Safety Standards
Date:

Name: Cypress Security, LLC
Title: CEO -Principal
45 RFP REDONDO BEACH TRANSIT CENTER SECURITY #1112-001 C- 1111-116- 1

CITY OF REDONDO BEACH
Budget Response Report # 23
May 31, 2011
Question:

What are the most cost effective short term and long tern methods for providing Transit Security at the Transit Center?
Response:

Security needs for the current Galleria Transit Center, as well as the new Transit Center were analyzed in collaboration with the Redondo Beach Police Department. Based on the needs assessment and the relative cost of the options presented in the attached Transit Center Security Needs Evaluation Analysis, staff recommends issuing a Request For Proposal for outsourced security service at the Transit Center.

A private security company will improve customer service, have a higher impact on public safety, and result in lower total annual security costs relative to in- house staff or under the existing proposal with the Los Angeles County Metropolitan Transportation Authority.

The annual budget for the Transit Center security is $ 154,420. The City receives Transit Security funds through State and Regional Formula Funding. Proposition A Funds are also used to fund transit security.

Recommendation:

Authorize Staff to seek proposals for transit security services under the tentative timeline:

Issue RFP
Pre -Proposal Meeting
Deadline To Submit Written Questions
Addenda and Answers To Questions
Distributed
Proposals Due
Evaluation Process Begins
Contractor Interviews
Request City Council Approval of Awards
Agreements Executed
BRR 23

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Redondo Beach City CouncilDecember 20, 2022

Redondo Beach City Council
December 20, 2022