Matrix_Proposal — Redondo Beach City Council, May 2, 2023

Qualifications to Conduct a Fire Department
Comparative Deployment and Organizational
Analysis

REDONDO BEACH, CALIFORNIA
April 20, 2023
Table of Contents
Cover Letter i
1 Company Profile 1
2 Relevant Experience 2
3 Key Personnel 4
4 Project Cost 12
5 Approach and Methodology 13
6 Financial Information 29
7 References 33
8 Value Added Services 34
1650 S. Amphlett Blvd., Suite 213 • San Mateo, CA 94402 • 650.858.0507 SF Bay Area (Headquarters), Boston, Charlotte, Dallas, Irvine, Portland, St. Louis April 20, 2023
Luke Smude
Assistant to the City Manager
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
Dear Mr. Smude:

The Matrix Consulting Group, Ltd. is pleased to provide you with our qualifications to conduct a Fire Department Comparative Deployment and Organizational Analysis for the City of Redondo Beach. This proposal is based on our review of the RFP and the Department. Our experience working with fire services in California and around the country make us highly qualified for this assignment.

The firm is legally incorporated in the State of California. I am the primary contact for this proposal. I am the firm’s President:

Richard P. Brady
1650 Amphlett Blvd. Suite 213
San Mateo, CA 94402
650-858-0507
[email protected]
Our team’s fire and emergency medical service analytical experience includes over 350 projects throughout the country, including these sample assignments:

Albany, California Grants Pass, Oregon Pacific Grove, California Atherton, California Highland, California Palm Desert, California Arlington, Texas Huntington Beach, California Placer County, California Barnstable, Massachusetts La Quinta, California Red Bluff, California Bellingham, Washington Los Banos, California Reno, Nevada Big Bear, California Mercer County, California Sacramento, California Butte County, California Milwaukee, Wisconsin Sebastopol, California Chelsea, Massachusetts Monrovia, California Vacaville, California Dinuba, California Monterey, California Vernon, California Dixon, California Napa, California West Sacramento, CA
matrix
consulting group
We are also conducting fire studies in Santa Clara County (CA) and Consumnes (CA).

The assigned project team has conducted numerous Feasibility and Community Risk Assessment/Standard of Cover studies over the past several years. Two of the team members have direct experience working with the Center for Public Safety Excellence as Team Leaders and agency assessors.

The following points characterize our approach to conducting fire staffing studies:
• All of the staff for our proposed team are extremely experienced, having themselves conducted up to hundreds of EMS and fire service studies. – The President of the firm, with 40 years of public safety analytical experience would serve as the project advisor.
– Our Project Manager and lead analyst, Robert Finn, has led the analysis of all of our fire and EMS studies over the past 11 years and is a member of the NFPA and former Peer Assessor and team leader with CPSE. • We are a ‘fact based’ firm providing detailed data collection and analysis. • We obtain extensive input from ‘stakeholders’ in all of our studies, including municipal managers, elected officials, and fire service managers. • We work closely with our clients through interim reports and review meetings.

If you have any questions, please do not hesitate to contact me at 650-858-0507 or via email at [email protected].

Richard P. Brady, President
Matrix Consulting Group
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 1
1 Company Profile
The Matrix Consulting Group was formed by senior consultants who created it in order to pursue a service in which the senior people actually do the work. Our only business focus is the provision of organization and management analytical services to local government.

Our firm’s history and composition are summarized below:
• We were founded in 2003 as a corporation in California. However, the principals and senior staff of our firm have worked together in this and other consulting organizations for between 10 and 30 years.
• While we provide a variety of services to local government our most significant service area is public safety. The Matrix Consulting Group project team has conducted studies of more than 350 fire service agencies in California and throughout the United States since our founding.
• Our firm maintains two offices in California (our headquarters is in San Mateo, and we also have an Irvine office), Oregon, Florida, Illinois, North Carolina, and Texas.

We currently have 25 full-time and 5 part-time staff.

We are proud of our track record in providing analytical assistance to local governments in general, and to fire agencies specifically.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 2
2 Relevant Experience
This section of the proposal includes our experience with similar projects, client references and links to reports from similar projects.

1. Fire Consulting Experience
The Matrix Consulting Group has conducted over 350 fire and emergency medical services studies. A summary of the Matrix Consulting Group’s fire and emergency medical services analytical experience in recent years is provided in the table below:

Albany, California Grants Pass, Oregon Pacific Grove, California Atherton, California Highland, California Palm Desert, California Arlington, Texas Huntington Beach, California Placer County, California Barnstable, Massachusetts La Quinta, California Red Bluff, California Bellingham, Washington Los Banos, California Reno, Nevada Big Bear, California Mercer County, California Sacramento, California Butte County, California Milwaukee, Wisconsin Sebastopol, California Chelsea, Massachusetts Monrovia, California Vacaville, California Dinuba, California Monterey, California Vernon, California Dixon, California Napa, California West Sacramento, CA
We are also conducting fire studies in Santa Clara County (CA) and Consumnes (CA).

2. Project List
The following list illustrates the projects conducted in the past five (5) years by the firm for fire planning studies. Richard served as the project manager on each of these projects:

Name of Project Owner Completion
Fire Feasibility Study Atherton, CA 05/15/18
Fire Feasibility Study Coconut Creek, FL 06/30/18
Fire Feasibility Study Cooper City, FL 08/15/18
Community Risk/SOC Vernon, CA 08/30/18
Fire Deployment Study New Rochelle, NY 10/30/18
Fire Financial Study Estacada, OR 11/20/18
Community Risk/SOC Grants Pass, OR 11/26/18
Community Risk/SOC Steamboat Springs, CO 01/30/19
SOC/Strategic Plan Los Banos, CA 02/15/19
Fire and EMS Study Tuolumne County, CA 02/28/19
SOC/Strategic Plan Dixon, CA 02/28/19
Fire/EMS Feasibility Study Berlin, NH 03/31/19
Fire/EMS Feasibility Study Jefferson County, OR 05/15/19 Fire Staffing Study Los Lunas, NM 05/15/19
Standard of Cover Study Placer County, CA 07/31/19
Fire Financial Study Cherry Hill, NJ 07/31/19
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 3
Name of Project Owner Completion
Strategic Planning Study Oshkosh, WI 08/31/19
Strategic Planning Study Bellingham, WA 08/31/19
Feasibility Study Columbia River, WA 01/31/20
Staffing Study Raleigh, NC 02/28/20
Staffing Study Sterling Heights, MI 06/29/20
SOC/Strategic Plan Mercer Island, WA 07/14/20
Fire Staffing Study Albany, CA 10/30/20
Fire Feasibility Study Medina, MN 11/15/20
Fire Plan La Quinta, CA 12/09/20
Community Risk/SOC Dinwiddie County, VA 01/04/21
Feasibility Study Highland Beach, FL 05/31/21
Standards of Coverage Stafford County, VA 08/15/21
Fire Department Audit Lauderdale-By-The-Sea, FL 10/30/21 Fire Staffing and Deployment Fremont, NE 11/15/21
Staffing Study Columbus, OH 12/10/21
Fire Station Location Palm Desert, CA 12/02/21
Feasibility Study Keller/Westlake, TX 02/15/22
Overtime Study Sandwich, MA 05/03/22
Strategic Plan Marin County OES, CA 06/03/22
Strategic Planning Study North County FPD, CA 07/21/22
Future Needs Study Phoenix, AZ 08/15/22
Management Audit Keizer FPD, OR 08/23/22
Fire Master Plan Cedar Hill, TX 09/15/22
Fire Department Study Sebastopol, CA 01/25/23

3. References
Detailed references are included in section seven (7) of the proposal.

4. Sample Report
Sebastopol (CA) Fire Report
https://drive.google.com/file/d/18280RN_35KGDsjkV3yiChjYGoeHeNWVG/view?usp=share_link Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 4
3 Key Personnel
The Matrix Consulting Group proposes to utilize a senior project team, including our President and other experienced personnel, one with direct fire service experience. The senior members of the team have between 10 and 30+ years of professional experience as consultants and/or fire professionals.

The organization of the project team is as follows:

The members for our proposed team are extremely experienced, having themselves conducted up to hundreds of fire service studies. As the President of the firm, with 40 years of public safety analytical experience, Richard Brady would manage the project, assisted by a highly qualified team.
• Richard Brady, President of the Matrix Consulting Group, has been providing management consulting services to municipalities for over 40 years across all governmental functions.
• Robert Finn, a Senior Manager with over 10 years of consulting experience, who previously served as the Chief of the Southlake (TX) Department of Public Safety Fire Department.

Richard Brady
President
Robert Finn
Senior Manager
Lead Analyst
Terry Lewis
Senior Consultant
Fire Analyst
James Bouzianne
Consultant
Project Analyst
Ian Brady
Vice President
Data Analytics
Ryan Peterson
Consultant
Data Analyst
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 5
• Ian Brady, a Vice President with over 8 years of consulting experience, who developed our data analytic tools used for analysis on projects. • Terry Lewis, a Senior Consultant, who has been a fire consultant for over 8 years.

He also has previous experience at all levels of the fire service, including as Chief of the Henderson, KY Fire Department.
• James Bouziane, a Consultant, has over 25 years of California Fire and EMS experience. James served as a Deputy Chief with the City of Sunnyvale Department of Public Safety and has extensive experience in all aspects of the fire service. • Ryan Peterson is a Consultant with the firm that specializes in GIS analysis and the deployment options for properly locating fire stations.

Single page project team resumes are included in the pages that follow.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 6

RICHARD BRADY

PRESIDENT, MATRIX CONSULTING GROUP
Richard founded Matrix Consulting Group in 2002 and our Canadian firm, MCG Consulting Solutions in 2017. He leads our Public Safety Practice which includes law enforcement and justice studies. He has served as the Project Manager or Lead Analyst on hundreds of public safety studies in his 40-year career. His subject matter expertise includes staffing and deployment, management effectiveness, and governance and transparency. Prior to his founding of these two firms, he served for over 20 years as a practice leader in two other firms, including Maximus.

Experience Highlights
West Sacramento, CA: Richard served as the Project Manager for this engagement. He was responsible for oversight of all aspects of the project that examined the police and fire departments. Key findings/ achievements of the project:
● Adding a quick response EMS vehicle
● 10-year plan to add a station to the developing southern portion of the City
● Full assessment of growth impacts for 25 years.

Davenport, IA: Richard served as the Project Manager for this project that examined the staffing and operations of both the Police and Fire Departments. Key findings/achievements include:
● Developing performance measures based on population
density and risk profile
● Relocating a station to improve services in the northern areas of the City
● Creating a full-time training officer position.

Role on This Engagement:

Richard will serve as a project executive and advisor.

Relevant Clients:

MB
ON
AB
AZ
CA
CO
CO
IA
TX
TX
MO
OH
OR
VA
NC
NC
WA
WI
WI
OR
Winnipeg
Kawartha Lakes
Edmonton
Phoenix
Los Angeles
Mesa County
Steamboat Springs
Davenport
Austin
Fort Worth
Kansas City
Columbus
Portland
Richmond
Raleigh
Asheville
Tacoma
Glendale
Oshkosh
Portland
Years of Consulting: 40
Education:

BA, California State
University, East Bay.

PhD, Oxford University,
U.K.

Notable
Accomplishments:

Massachusetts
Governor’s Committee on
Local Government
Professional Association:

Association of Local
Government Auditors
International City-County
Management Association
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 7

ROBERT FINN

SENIOR MANAGER, MATRIX CONSULTING GROUP
ROBERT FINN Robert is a Senior Manager with the Matrix
Consulting Group and previously served as the Chief of the Southlake (TX) Department of Public Safety. Mr. Finn has a strong educational background coupled with a successful track record that includes strategic planning, budgeting, change management, community relations, and building collaborative partnerships.

Robert has over 30 years of fire service and consulting experience covering all aspects of the fire service industry.

Robert’s relevant experience includes serving the City of Southlake, Texas for 25 years in the following roles:
• Chief of Police (2008 to 2011)
• Chief of Fire Services (2004 to 2008)
• Lieutenant of Professional Standards (1999 to 2004)
• Lieutenant of Training (1995 to 1999) – Level II Instructor • Coordinator of Emergency Medical Services (1993 to 1995) • Firefighter / Driver / Paramedic (1987 to 1993)
Experience Highlights
Big Bear, CA: Robert was the lead analyst on this study to look at the staffing, operations, and deployment of the fire department. Key findings/achievements include:
• Development of a 10-year Master Plan
• 5-year plan for a new station in the northwest area of the City • Increasing staffing on engine companies to 3 personnel • Improvements to the paid call firefighter program
Atherton, CA: Robert was the lead analyst on this study to evaluate the feasibility of forming a Town Fire Department as compared with contracting with the Menlo Park FPD for services. Key
findings/achievements include:
• Menlo Park was providing a high level of service to the Town. • The Town was contributing to pay for services provided by the District that were not needed in the Town.
• Forming a Town Fire Department would require the construction of a second fire station but save the Town over $5 million annually.

Role on This Engagement: Robert will be the project manager and lead analyst on this project. He served in this role on all the references previously provided.

Relevant Clients:

CA
CA
CA
CA
CA
CA
CA
CT
CT
GA
IA
MA
MA
MA
MA
MI
NC
NY
NY
OH
TX
TX
WA
WI
Atherton
Big Bear
Huntington Beach
Mercer County
Monterey
Sebastopol
Vernon
Greenwich
Westport
DeKalb County
Davenport
Billerica
Boston
Chelsea
Yarmouth
Sterling Heights
Raleigh
Bedford
New Rochelle
Cleveland
Possum Kingdom
San Antonio
Bellingham
Oshkosh
Years of Experience: 30
Education:

MBA, and BS, Public
Safety Administration,
Grand Canyon University
Professional Association:

National Fire Protection
Association (NFPA)
International Association
of Fire Chiefs (IAFC)
Center for Public Safety
Excellence (CPSE)
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 8

TERRY LEWIS

SENIOR CONSULTANT, MATRIX CONSULTING GROUP
TERRY has over 30 years of fire service and consulting experience.

He previously served as the Chief of the Henderson (KY) Fire Department. Terry has a strong educational background coupled with a successful track record of leading an agency of 60 personnel in a community with 30,000 residents. Terry brings a wealth of knowledge and experience evaluating the staffing and operational needs of fire and EMS operations.

Terry’s relevant experience includes serving the City of Henderson, Kentucky as Fire Chief for 10 years. He began his career with the Loveland-Symmes (OH) Fire Department where he advanced
through the ranks until being appointed as Chief of Henderson. He has experience in the following areas:
• Administration
• Fire Prevention
• Financial Management
• Operations
• Hazardous Materials
Experience Highlights
Los Banos, CA: Terry served as a fire analyst for this engagement. He was responsible for analyzing all aspects of the project that developed the Standards of Cover and Strategic Plan. Key findings/achievements include:
• Relocating station 2 to better serve the City
• Adding a 3rd station in phase II implementation
• Adding a civilian fire inspector
• Creating a training officer position.

Sebastopol, CA: Terry was an analyst on this study to look at the review the current fire service delivery system and evaluate the feasibility of alternative service delivery systems. Key findings/achievements include:
• The current fire department was serving the City well. • issues with volunteer availability in the daytime required the need for an enhanced staffing plan.
• Consolidation with the Gold Ridge FPD would enhance volunteer availability.
• Increased costs of consolidation would be offset by a parcel tax.

Role on This Engagement:

Terry will be a project analyst.

Relevant Clients:

CA
CA
CA
CA
CA
CA
CA
CO
CO
CT
CT
FL
GA
IA
MA
MA
MA
MI
NC
NH
NY
OH
OR
TX
WA
WI
Atherton
Big Bear
Butte County
Dixon
Huntington Beach
Mercer County
Monterey
Mesa County
Steamboat Springs
Greenwich
Westport
Coconut Creek
DeKalb County
Davenport
Billerica
Boston
Chelsea
Sterling Heights
Raleigh
Berlin
New Rochelle
Cleveland
Estacada
San Antonio
Redmond
Oshkosh
Years of Experience: 30+
Education:

BS Fire Technology, AS
Accounting, University of
Cincinnati
Professional Association:

IAN BRADY

VICE PRESIDENT, MATRIX CONSULTING GROUP
Ian Brady is a Vice President with Matrix Consulting Group and heads our data analytics unit. He has over 10 years of consulting experience and specializes in data science and public safety.

He led developer on all of our statistical modeling and data analytics efforts, and has created standalone models in support of our studies’ analytical efforts, including for:
• Developing interactive modeling tools to forecast the effects shift schedule configurations on service levels and overtime usage.
• New agency formation feasibility, financial and
service delivery (For nine municipalities in Riverside
County, CA).
• Growth forecasting using GIS-based projections for
population, service needs, and staffing requirements.
• Comprehensive workload and staffing analytics.

Experience Highlights
Placer County, CA: Ian was a data analyst on this project that examined community risk and development of a
standards of cover document. Key findings/
achievements of the project:
● Performed a CAD analysis that determined the current
workload of all fire departments serving the County.
● Development of a phased expansion of fire services
over a 10-year planning period.
● Development of a staffing plan for the planned growth in the County.

Grants Pass, OR: Ian was a data analyst on this project that examined the staffing and deployment to develop a
community risk and standards of cover document. Key
roles included:
● Data analysis of CAD and other critical data
● Development of community risk maps
● Development of long-term staffing needs based on
planned growth.

Role on This Engagement:

Ian will serve as the lead analyst on statistical modeling and data analytics.

Relevant Clients:

AZ
AL
CA
CA
CA
CA
CA
CA
CO
FL
FL
GA
HI
IL
IL
KS
M
M
M
N
ND
M
NC
NJ
N
M
O
H
OR
PA
TX
TX
TX
VA
Peoria
Birmingham
Berkeley
Los Angeles
Roseville
Sacramento
San Francisco
San Jose
Adams County
Miami Beach
Orange County
DeKalb County
Kauai County
Lansing
Rockford
Wichita
Harford County
Howard County
Hennepin County
Columbia
Kansas City
Midwest City
Raleigh
Mahwah
Rio Rancho
Newburgh
Columbus
Portland
Carlisle
Austin
Fort Worth
Travis County
Suffolk
Years of Experience: 10
Education:

BS in Politics,
Willamette University.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 10

RYAN PETERSON

DATA/GIS ANALYST, MATRIX CONSULTING GROUP
RYAN PETERSON is a Consultant with the Matrix Consulting Group, specializing in GIS and data analytics. He has over nine years of experience conducting geospatial analysis for local and regional governments, having previously worked for the City of Portland (OR), City of Beaverton (OR) and the Tri-County Metropolitan Transportation District of Oregon (TriMet).

Relevant experience highlights, include:
• Data collection and analysis.
• Growth forecasting using GIS-based projections for
population, service needs and staffing requirements.
• Comprehensive workload and staffing analytics.
• Analysis and redistricting of operational boundaries
• Standards of Cover analysis, including community risk, deployment, concentration, and system performance.

Experience Highlights
Placer County, CA: Ryan was a data analyst on this project that examined community risk and development of a
standards of cover document. Key findings/ achievements of the project:
• Performed a CAD analysis that determined the current
workload of all fire departments serving the County.
• Development of a phased expansion of fire services
over a 10-year planning period.
• Increase of staffing to 3-person engine companies in
the suburban and urban areas of the County to improve
effective response force formation.

Grants Pass, OR: Ryan was a data analyst on this project that examined the staffing and deployment to develop a
community risk and standards of cover document. Key
findings/achievements include
• Increasing staffing to 3 personnel on engine companies • Improvements in the capturing and reliability of
response data
• Development of performance objectives for future
growth planning.

Role on This Engagement: Ryan will serve as a data
analytics and GIS analyst.

Relevant Clients:

Atherton, CA
Bellingham, WA
Birmingham, AL
Big Bear, CA
Billerica, MA
Boston, MA
Butte County, CA
Chelsea, MA
Cleveland, OH
Coconut Creek, FL
Columbia, MO
Columbus, OH
Davenport, IA
DeKalb County, GA
Fort Worth, TX
Greenwich, CT
Hennepin County, MN
Huntington Beach, CA
Kauai County, HI
Los Angeles, CA
Monterey, CA
Newburgh, NY
New Rochelle, NY
Oshkosh, WI
Portland, OR
Raleigh, NC
San Jose, CA
Steamboat Springs, CO
Sterling Heights, MI
Westport, CT
Years of Experience: 9
Education:

BS, University of Oregon,
Geography
Certificate, Portland
State University, GIS
Certificate of
Programing, Epicodus
Vocational School
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 11

JAMES BOUZIANE

CONSULTANT, MATRIX CONSULTING GROUP
JAMES has over 25 years of progressive experience leading, managing and providing vision and direction to the fire service. His focus is on ensuring the effective delivery of fire, EMS, and emergency management services to the community.

James has worked on several recent projects since joining the Matrix Consulting Group, including serving as an analyst on the North County (CA) fire study, Phoenix (AZ) fire study, Keizer (OR) fire study and Santa Clara County (CA) fire study.

Experience Highlights
Sunnyvale, CA: James served as a Deputy Chief with the City of Sunnyvale Department of Public Safety and has extensive experience in all aspects of the fire service. He worked at all levels of the organization, including public safety officer, lieutenant, captain, battalion chief and Deputy Chief. He specifically led efforts for the Department in hiring, cultural awareness/diversity, training, and fire prevention.

North County FPD, CA: James was an analyst on this project that examined community risk and development of a standards of cover document and strategic plan for the North County Fire Protection District. Key findings/ achievements of the project:
• Improving the process and inclusion of personnel in policy revisions.
• Recommendations for improving turnout and travel time performance.
• Long-term funding options for the funding and infrastructure needs of the District to include facilities and apparatus.

Role on This Engagement:

James will serve as a project analyst.

Relevant Clients:

AZ
CA
CA
ID
OR
TX
TX
Phoenix
North County FPD
Santa Clara County
Boise
Keizer
Cedar Hill
Cedar Park
Years of Experience: 25+
Education:

BA Public Administration,
University of San
Francisco
MPA Public
Administration, Golden
State University
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 12
4 Project Cost
The Matrix Consulting Group is proposing to conduct the Fire Department Comparative Deployment and Organizational Analysis for the City of Redondo Beach at a not-to-exceed cost of $56,000, as described below:

Project
Manager
Senior
Manager Consultants Hours Cost
Initiation 24 16 0 40 $7,200
Current Conditions 16 24 32 72 $10,800
Performance Measures 8 8 8 24 $3,800
Future Needs 8 24 24 56 $8,200
Cooperative Options 16 24 16 56 $8,800
Draft/Final Report 16 40 24 80 $12,200
Total Hours 88 136 104 328
Hourly Rate $200 $150 $125
Total Professional Fees $17,600 $20,400 $13,000 $51,000 Project Expenses $5,000
Total Project Cost $56,000
Our usual practice is to invoice our clients monthly for time and materials up to the total project amount. We are also amenable to alternative invoicing arrangements.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 13
5 Approach and Methodology
This section of the proposal provides our understanding of the project and our plan for meeting the needs of the City of Redondo Beach on this project.

1. Study Background
The City of Redondo Beach is seeking the services of a qualified consultant to conduct a Comparative Deployment and Organizational Analysis of the Fire Department. The Department is an all-risk fire and EMS agency that provides fire, emergency medical, hazardous materials response, and technical rescue services within a response area of approximately 71,576 residents covering an area of 6.2 square miles in the South Bay region of the Greater Los Angeles area. The Fire Department currently operates from three (3) fire stations to serve the City. Stations 1 and 2 provide Fire, EMS, Administrative and Fire Prevention services and Station 3 serves as the base for the Harbor Patrol Division.

The study is being requested as the City is considering moving from a City operated Fire Department to utilizing the Consolidated Fire Protection District of the County of Los Angeles (District) to provide fire, EMS, and Harbor operations. This study will provide analysis, evaluation, cost comparisons of deployment options for Fire, EMS and Harbor Operations as compared to utilizing the District.

The study will include the following categories of work:
• Community risk analysis of Redondo Beach with 5 – 10-year projections. • Evaluating existing Harbor Patrol operations against those of Marina del Ray. • Conducting response time analysis for Fire and EMS under City and District coverage models.
• Identification of the optimal location(s) for temporary fire station(s). • Comparative analysis of dispatch center call processing and transfer times. • Evaluation of the existing Fire Department model with identification of improvement opportunities.
• Simulation various deployment strategies and impacts on response performance, resource utilization, and operational effectiveness to include station closures relocation of resources or changes in response protocols. • Analysis of demographic projections to determine longer term impacts of fire and EMS service demand.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 14
• Reviewing current facilities, equipment, and logistics. • Researching other cities that switched to utilization of the District and how response times and costs were impacted over the years.
• Determining the impact of the City’s pension refinancing versus the District’s pension system.
• Development of a comprehensive report summarizing the findings and making recommendations for improving the Fire Department deployment strategy. • Developing an implantation plan outlining the steps, timeline, and resources needed to implement the recommendations.
• Developing a plan to monitor the effectiveness of the recommended changes as they are implemented.
• Presenting the findings and recommendations to Fire Department leadership, stakeholders, and other relevant parties.

This will be a comprehensive study to allow stakeholder to make an informed decision regarding the best path forward for the City of Redondo Beach in providing fire, EMS, and Harbor operation services.

2. Task Plan
Task 1 Initiate the Project and Document Fire and EMS Service Trends and Issues that Led to this Study.

The purpose of this first task is to develop a thorough understanding of issues and expectations of all key parties to the study. Completion of this task will include:
• Interview the leadership in the City of Redondo Beach and, if desired, elected officials. During the course of these interviews, the project team will explore:
– Attitudes toward current service levels and service responsiveness. – Views toward any unmet fire, EMS, and Harbor related needs. – An understanding of cost-of-service trends and issues. – An understanding of EMS response in the Department.
– Growth prospects for the service area and Department. • Interview the Chief, chief officers, and personnel in the Department. These interviews would review and discuss such issues as the following:
– How the Department currently serves the community.
– Trends and issues that have arisen over the past few years in providing emergency services to the City.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 15
– Service and resource allocation issues facing the Department that could further impact service delivery in the Department as growth occurs. – Regional public safety service issues.

We would also interview other City Department and key stakeholders at the outset, including the following:
• Department collective bargaining group representatives. • Human resources and other key internal service representatives. • Development and community planning leadership.
• We would also identify regional fire representatives for later contact regarding future opportunities for collaboration.

Finally, this task would also start the process of identifying key data sources.

TASK RESULT
The result of this task would be a final project work plan reflecting the project team’s updated understanding of the project and development of a weekly schedule and task plan for the project.

Task 2 Evaluation of Current Conditions
A key to this analysis is the development of a detailed understanding of workloads and service levels. To develop this level of understanding, we will document the current community characteristics and analyze workload and service levels as described in the following illustrative subsections.
(1) Description of the Community Served.

The project team will document basic descriptive information about the Department and the community they serve, including:
• Service area general population and demographics
• History, formation, and general description of the Department • Governance and lines of authority
• Organizational design
• Operating budget, funding, fees, taxation, and financial resources Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 16
• Description of the current service delivery infrastructure (2) Review of Services Provided.

The project team will work to fully understand the services currently provided by the Department and conduct evaluation on these services. Areas to be considered include:
• Review of firefighter, EMS and Harbor staff distribution and assignment • Review and evaluation of administration and support staffing levels • Review and evaluation of operational staffing levels
• Review staff allocation to various functions and divisions in the Department • Review the staff scheduling methodology in the Department • Review of any current performance goals, objectives, and measurements • Review of the current staffing and service delivery compared to benchmarks • Assessment of the regional inter-jurisdictional response capabilities and how they impact the delivery of emergency services.
(3) Review of Fire Stations and Capital Assets
Fire Stations and other facilities used by the Department will be toured to ensure they provide an appropriate and safe location for employees to work and operate from. The project team will tour each facility utilized and review conditions using the NFPA 1500 (2021) checklist to ensure the following:
• Complete a detailed facilities inventory. We will meet with facility management personnel to review maintenance histories for each of the fire stations. • Conduct a functional analysis of each station. We will tour each fire station to analyze the building condition, efficiency, square footage, staff per square foot and adjacencies. We will identify underutilized and crowed spaces/conditions. What is the access/egress from the facility? Is the station efficient? Can it accommodate other site amenities? Are there immediate maintenance or improvements needed? Is there proper ingress and egress at the facility? What are long-term projections? • Inspect the general site conditions. This assessment will examine all parking lot conditions such as surfacing, sealing, and striping, as well as sidewalks and access ramps, steps, and entrances into the building. Any deficiencies will be identified and reported. Drainage, fencing and signage will also be examined. • Evaluate the building envelope. The condition of exterior walls, windows, doors, and the roof will be assessed, and any required repairs noted, including prior leaks Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 17
and previous repair attempts. Adequacy of existing parking on-site? Maintenance needs to avoid costly decay of the building elements will be included in the assessment and included in the report.
• Evaluate the building interior. The general conditions of the interior finishes and substrates including walls, floors, insulation, ceilings, doors/hardware, and casework/millwork will be assessed for any inefficiencies and required corrections.
• Identification of life safety issues. All life safety issues will be identified, and recommendations made to bring all such deficiencies into compliance. Issues to review include, emergency egress, emergency lighting, alarms and pull boxes, fire suppression systems and the quantity and placement of fire extinguishers. • Cleaning and maintenance Issues. Evaluation of the appropriateness of facilities for cleaning, disinfection, and storage to minimize exposure to know cancer causing items. The scheduled, preventative and maintenance programs for each facility will be fully examined.
• Apparatus assessment. During the station tours an assessment of the apparatus housed at each station to ensure it meets the current and project needs of the response area will be conducted with the age, condition, and serviceability of the apparatus document. This will allow the development of an appropriate apparatus replacement schedule during the development of the study.

Recommendations for any facility modifications to ensure full compliance with applicable codes and standards will be developed as part of the assessment. (4) Conduct a Community Risk Assessment.

The project team will work to fully understand the range of hazards found within the Department’s area of responsibility and growth projections for the Department. Specific steps to understanding the fire and non-fire risks present in the Department’s service area will include:
• Review of local planning/zoning data combined with Geographic Information System (GIS) data to evaluate the physical risks of the community, including:
– Overall geospatial characteristics including political and growth boundaries, construction, and infrastructure limitations – Topography including response barriers, elevation extremes and open space/wildland interface
– Transportation network including roads, rail lines, airports, and waterways – Evaluation of physical assets protected
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 18
– Evaluation of development in the service area
• Review of available census and community development data indicating – Population history
– Census-based population and demographic information
– Community planning-based population information
– Transient population and demographic information
– Population density
– Community land use regulations
– Locations of mid-rise and high-rise occupancies
– Occupancy types by land use designation
– Hazardous substances and processes
– Non-structural risk in the service area
An example of the evaluation of community risk for flooding is provided below:

Impact on the Fire Department
Impact
Score Descriptor Description
2 Minimal • Example – Typical EMS Call/Service Calls
4 Minor • Example – Hazardous Conditions Calls
6 Moderate • Example – Auto Accidents - no entrapment
8 Significant • Example – Auto Accidents with extrication 10 Catastrophic • Example – Structure Fire/Natural Disaster 0 2
4 6
8 10
Probability
Consequence
Impact on
Fire/EMS
Services
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 19
Floods
• Evaluation of the workloads and how it relates to risks, including:
– A Demand Study that will analyze and geographically display the current service demand by incident type and temporal variation
0 2
4 6
8 10
Probability
Consequence
Impact on
Fire/EMS
Services
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 20
– Development of a matrix for the common and predictable risk types and corresponding staffing, resource needs and time standards to mitigate these types of emergencies. This will allow comparison of the current deployment capabilities and calls against community risks. – Summary of the current available resources and how they correspond to the community risk profile
(5) Review of Historical System Performance
The project team will review and make observations in areas specifically involved in, or affecting, service levels and performance. This will include reviewing the impact of traffic calming strategies and other modifications that can impact response travel times. Key areas to be reviewed will include:
• Distribution Study – Overview of the current facility and apparatus deployment strategy, analyzed through GIS software, with identification of service gaps and redundancies in initial unit arrival.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 21
Concentration Study
– Analysis of response times to achieve a full effective response force – Analysis of company and staff distribution as it relates to the assembly of an effective response force
• Reliability Study
– Analysis of current workload, including unit hour utilization of individual companies.
– Review of actual or estimated failure rates of individual companies – Analysis of call concurrency and the impact on the ability to assemble an effective response force an impact on resource exhaustion – Analysis of actual system reflex time performance both system wide and by individual companies
• Review of current automatic and mutual aid documents to determine the ability of outside agencies to assist in the delivery of emergency services and development of an effective response force and development of maps illustrating the capability of these resources and the effectiveness of inter-jurisdictional response.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 22
• Development of an optimal station placement and staffing plan to address current needs and future planned growth.
• Impacts of unhoused populations on service reliability and how to mitigate the impacts of serving this segment of the community.

TASK RESULT
This task will provide an interim project report showing the current conditions and capabilities of the Department, including a facility and apparatus assessment.

Task 3 Establish Performance Objectives and Measures
Once the above document has been approved as factual the project team will work to develop an appropriate set of goals and objects for the Department specific to the types of risks identified as probable in the service area. The goals and objectives will be developed with respect to the following:
(1) Performance Objectives and Measures.
• Distribution – Initial attack (first due) resources for risk specific intervention • Concentration – Effective response force assembly, or the initial resources necessary to stop the escalation of the emergency for each risk type • Are changes needed to the response time standards used by the Department? (2) Overview of Compliance Methodology
The project team will work with the Department’s management team to develop a methodology to provide continual measurement of future performance. This methodology will include:
• Records Management Systems (RMS) usage policies
• Assignment of oversight responsibilities
• Schedule of assessments
• Review requirements of each assessment type

TASK RESULT
This task will result in the development of performance objectives as well as compliance methodologies to ensure the continual measurement of future performance of the Department.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 23
Task 4 Projection of Fire and EMS Service Demands and Personnel Resource and Capital Needs.

The modeling system we have developed to determine the impacts of development and growth on fire service demands is the combined product of using advanced technical capabilities and our experience in working with local government clients.

Key aspects of the model employed to create an accurate and defensive model for planning service and personnel needs include the following:

Illustrative Factors Considered to Project Future Staffing Needs Geographic Analysis of Service Needs
In order to model the effects of the
anticipated development projects in the
service area, it is critical to understand the
rates at which existing and similar
developments generate workloads and other
public safety service needs.

Our analysis will utilize a GIS-centered
approach to examine geospatial trends in
service demand.

Land Use and Redevelopment
Different types of residential, commercial,
and industrial zoning spaces have unique
impacts on public safety service needs.

We will meet with the Planning Division to
understand how land is used currently, as
well as the configurations of the anticipated
development projects, in order to accurately
model how these needs will evolve.

The data collected from Planning and other
resources will form the basis of our GIS
model of how fire service needs will evolve
over the projection timeframe.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 24
Regional Interactions
Understanding the context of the community
within its surrounding region is essential to
forecasting its planning needs.

This includes developing an understanding
of factors such as the daytime working
population and effects on field resource
demands in the mixed-use environment of
this proposed project. Are there regional
response teams available or the need for
specialty teams in the service area such as
technical rescue and hazardous materials?
Workload-Based Projections
Rather than base projections for future
staffing needs on a simple ratio such as
firefighters per capita, our analysis builds
staffing needs from how workload is
changes – whether driven by calls for
service, inspection workload, or reports and
administrative workloads for other staff.

Data collected for the analysis of projected service and personnel needs includes the following:
• CAD data (up to the past three years if current CAD system has been in place for that timeframe)
• Supporting information for CAD analysis (e.g., unit code and incident type lists, incident report totals).
• Planning and land use GIS shapefiles (preferably including information such as commercial space, housing unit counts, and other key target hazard data) • Information on planned developments, including expected timeframes for completion when possible
The project team will collect other publicly available data used for the analysis, such as current and proposed road networks, census data, and geographical features.

The results of the service need, and staffing projections will be developed into an interim deliverable that provides comprehensive projections for service and staffing needs for every fire service function to meet current services and provide services to the service 12a 3a 6a 9a 12p 3p 6p 9p
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 25
area. The projections will be provided at multiple timeframes in order to provide for a more accurate planning process.

TASK RESULT
The analysis will result in an interim deliverable that comprehensively projects fire department service and staffing needs related to the planned development for each function of the Department. The project team will review the draft deliverable and make revisions as needed.

Task 5 Develop Options for Future Opportunities for Cooperative Efforts At this point in the study, the project team will be in a position to begin to evaluate the options of the City of Redondo Beach Fire Department continuing to serve the City or consolidating with the District.
(1) Organizational Options
The Matrix Consulting Group has developed an analytical methodology for the analysis of the feasibility for consolidation. This analytical approach will be based on the following:
• Utilization of state-of-the-art ArcGIS software.
• Utilization of a complete road network of the service area. • Use of the most detailed call for service data available. • After the data is compiled, various alternatives can then be tested to determine which may be the “optimal” solution for the service delivery system for the service areas in terms of converting to a 24/7 staffing model and opportunities for consolidation of the fire service delivery systems.

The methodologies described above, as well as other techniques, would be used to meet the study objectives, including addressing the following:
• How many stations are required and where should they be located to best meet identified service level objectives?
• How will deployment needs change within a 5-year planning horizon? What impacts will trend in service delivery have on the number of stations and apparatus that are needed or can be supported?
• If some change in the number of stations is recommended, what are the specific benefits from that change?
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 26
• The number of personnel required, now and in the future.

The focus will be on the analysis of the organizational and financial feasibility of consolidation between the Fire Department and district. This sub-task will be devoted to:
• Review of the deployment plan submitted to the City by the District. • Develop a resource plan of full-time staff to support the recommended system distribution described above.
• Developing a detailed 5-year pro-forma annual operating budget including all expense items; overtime given deployment, availability, and minimum staffing targets; and provisions for apparatus replacement given the age, size, and characteristics of the projected fleet.
• Converting the projected budget to the revenue necessary to support these operations and compare to current costs.
• Identifying the personnel/human resources issues associated with:
- Any transition to another organizational form.
- How to merge existing salary and fringe benefit packages. - Are there collective bargaining issues that need to be addressed? - How to handle cross-training of existing staff.
• Providing analysis and recommendations regarding governance models and organizational structure and the legal requirements for the consolidation of the Fire agencies.
• Providing analysis and recommendations regarding the interim steps necessary to implement each alternative.
(2) Financial Analysis
This task will focus on determining the current fiscal state of the Fire Department and determining opportunities to improve the financial resources available for providing emergency services. In this task we will research other communities that switched to using the District for services and how services and costs have been impacted over time.

The project team will work with finance personnel from each organization to develop detailed costing elements. This detailed financial information will be used as a baseline for costing any type of consolidation analyzed during the project. Any available funding mechanisms will be fully vetted for operating in the status quo as well as in a consolidated environment. The financial analysis will include:
• A five-year financial forecast for each identified option.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 27
• Value assessment of any identified surplus equipment and apparatus. • Development of a fee schedule for a consolidated operation. • PERS method needed to collect any unfunded actuarial liability of the agencies and impacts of the City’s pension refinancing versus the District’s pension system.

TASK RESULT
This task result in the development of organizational, staffing, and financial considerations for each of the options available for providing fire, EMS, and Harbor services in the City.

Task 6 Development of the Project Report and Presentation of Study Results Once the work tasks noted above have been completed, our findings, conclusions, and recommendations will be documented in the form of a detailed draft report. This report will contain the analysis and recommendations for delivering optimal services from existing locations, short-term, mid-term and long-range options for improving services to the community through changes to station locations and/or deployment of staff. The report will provide detailed statistics for the Department as a whole, and any other geographical area important to the Department. The report will consist of:
• Executive summary describing the report, methods utilized for analysis, findings, and key recommendations.
• Specific recommendations regarding:
– Any recommended relocation of facilities
– General location of any required future or temporary fire stations – Selection and deployment of each apparatus type
– Deployment of operations personnel
– Deployment of any special units or resources
– Changes to management systems or administrative staffing – Changes to the organizational design of the Department • Evaluation and description of deployment options to include:
– Best long-range strategy for service delivery
– Recommended performance objectives
– Benefits gained through implementation
– Extent to which performance objectives will be achieved – Any potential negative consequences associated with the implementation – Summary of benefits gained through implementation of recommendations Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 28
• General partnering strategies to improve service delivery, efficiency and effectiveness of the Fire, EMS, and Harbor services between the agencies. • Options for shared or consolidated services to develop a regional approach for providing Fire, EMS, and Harbor services.
• Detailed fiscal analysis of all recommendation with budgets developed to illustrate the financial effects of any changes including transition costs, annual operating costs, long term liabilities and cost allocations.
• Development of an implementation plan to include steps, timelines, resources needed to implement recommended changes along with a plan to monitor and report the effectiveness of recommended changes over time.

TASK RESULT
The draft report will be reviewed with the Department while in draft form. Once all reviews and any necessary revisions have been completed and the report is in final form, we will make a formal presentation of the report, if desired.

4. Project Schedule
The table, below, graphically displays the tentative schedule to develop the Standards of Cover document. The chart shows the sequencing of each proposed work task, the elapsed time it would take to complete each task. As can be seen from the chart, we are proposing that the study be completed in five (5) calendar months.

Month-by-Month Schedule of Project Tasks
1 2 3 4 5
Initiation
The Community and Its Services
Performance Goals
Future Needs
Cooperative Options
Draft/Final Report
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 29
6 Financial Information
This section of our qualifications includes information on the financial stability of the firm and relative insurance coverage.

1. Financial Information
Matrix Consulting Group
Income Statement
FY 2020 – FY 2022
2020 2021 2022
Income
800 Client Revenue 3,835,049 3,585,989 5,539,521
900 Interest Income 2,476 -1,015 116
920 Income Tax (State) 0 1,260 0
940 Reimbursements -3,589 8,291 0
999 PPP 348,160 345,984 0
Total Income 4,182,096 3,940,509 5,539,636
Gross Profit 4,182,096 3,940,509 5,539,636
Expenses
ADMIN
400 Office Rent & Leases 132,266 118,723 127,667
410 Telephone 23,531 17,736 23,383
420 Utilities 0 285 0
430 Office Supplies 5,597 3,597 3,497
440 Computer Software 8,905 12,835 40,601
450 Printing 0 247 904
460 Photocopy 0 1,018 0
470 Postage 6,251 6,210 7,635
480 Dues & Subscriptions 7,494 10,507 19,156
490 Advertising & Marketing 17,844 6,228 14,866
500 Training 10 490 1,177
510 Convention Expenses 4,661 6,500 15,488
520 Insurance-Property & Auto 2,541 0 0
525 Insurance-Professional 10,078 0 7,472
530 Insurance Workers Comp 13,467 4,065 3,866
535 Employers Liability Insurance 0 7,976 18,319
540 Repairs & Maintenance 1,846 1,943 0
550 Equipment Rental/Lease 0 2,106 5,714
560 Furniture & Equipment 3,364 1,499 324
561 Computers 0 0 12,965
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 30
570 Legal Costs 32,794 7,848 10,053
580 Accounting Costs 23,752 28,861 77,932
585 Other Professional Services 2,747 1,230 3,591
590 Subcontractors 209,235 292,564 552,180
600 Interest Paid 19,587 319 4,606
610 Bank Service Charges 1,772 5,087 1,322
620 Business Licenses 5,451 1,925 3,306
630 Income Taxes-Federal 9,131 0 0
635 State Corporation Fees 0 596 437
640 Income Taxes-State 15,916 3,060 6,720
645 Unsecured Property Tax 26 0 0
660 Other Operating Expenses 600 2,288 3,700
700 Common Stock Repurchase 0 2,857 0
Total ADMIN 558,867 548,601 966,878

C TRAVEL
200 Auto 6,047 1,081 1,682
210 Transportation Expenses 81,375 30,876 60,207
220 Hotel Expenses 38,866 18,398 34,159
230 Meals & Entertainment 11,925 4,637 7,953
240 Telephone 116 21 0
250 Office Supplies 1,973 272 29
270 Postage 94 0 59
280 Miscellaneous Expenses 768 2,573 334
Total C TRAVEL 141,163 57,858 104,423

NC TRAVEL
300 Auto Expenses 837 201 296
310 Transportation Expenses 10,114 11,509 31,421
320 Hotel Expenses 2,080 10,416 40,136
330 Meals & Entertainment 2,661 5,082 13,558
340 Miscellaneous Expenses 1,750 31 0
Total NC TRAVEL 17,442 27,239 85,410

PERSONNEL
100 Salaries 2,314,796 2,118,427 2,793,375
105 Bonuses 271,836 668,999 796,000
130 Retirement Plan 185,083 199,729 262,179
140 Federal Payroll Taxes 163,841 151,165 201,137
150 State Payroll Taxes 5,051 6,142 5,897
160 Health Insurance 311,857 267,784 357,936
180 Key Man Life Insurance 32,348 22,348 23,942
190 Group Life & Disability 9,110 13,071 8,493
195 Vision Plan 4,330 2,738 303
Total PERSONNEL 3,298,252 3,450,403 4,449,261
Unapplied Cash Bill Payment Expense 2,006
Total Expenses 4,015,723 4,086,106 5,605,972
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 31
Net Operating Income 166,372 -145,597 -66,336
Other Income
ERC Credit Refunds 103,769
Total Other Income 0 0 103,769
Other Expenses
575 Fraud – Stolen Checks 919
Total Other Expenses 919 0 0
Net Other Income -919 0 103,769
Net Income 165,453 -145,597 37,433

2. Certificate of Insurance
A sample Certificate of Insurance can be found on the following page.

INSR ADDL SUBR

LTR INSR WVD

DATE (MM/DD/YYYY)

PRODUCER CONTACT
NAME:

PHONE FAX
(A/C, No, Ext): (A/C, No):

E-MAIL
ADDRESS:

INSURER A :

INSURED INSURER B :

INSURER C :

INSURER D :

INSURER E :

INSURER F :

POLICY NUMBER

POLICY EFF POLICY EXP TYPE OF INSURANCE (MM/DD/YYYY) (MM/DD/YYYY) LIMITS

COMMERCIAL GENERAL LIABILITY

AUTOMOBILE LIABILITY

UMBRELLA LIAB

EXCESS LIAB

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY

AUTHORIZED REPRESENTATIVE
INSURER(S) AFFORDING COVERAGE NAIC #
Y / N
N / A
(Mandatory in NH)

ANY PROPRIETOR/PARTNER/EXECUTIVE
OFFICER/MEMBER EXCLUDED?
EACH OCCURRENCE $

DAMAGE TO RENTED
CLAIMS-MADE OCCUR PREMISES (Ea occurrence) $
MED EXP (Any one person) $
PERSONAL & ADV INJURY $
GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $
PRODUCTS - COMP/OP AGG $
$
PROOTHER:

JECT LOC

COMBINED SINGLE LIMIT
(Ea accident) $
ANY AUTO BODILY INJURY (Per person) $
OWNED SCHEDULED BODILY INJURY (Per accident) $ AUTOS ONLY AUTOS

AUTOS ONLY
HIRED PROPERTY DAMAGE $
AUTOS ONLY (Per accident)
$
OCCUR EACH OCCURRENCE $
CLAIMS-MADE AGGREGATE $
DED RETENTION $ $
PER OTHSTATUTE ER
E.L. EACH ACCIDENT $
E.L. DISEASE - EA EMPLOYEE $
If yes, describe under
DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ POLICY

NON-OWNED

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS.

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS

CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS

CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed.

If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s).

COVERAGES CERTIFICATE NUMBER: REVISION NUMBER:

ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD

ACORDTM CERTIFICATE OF LIABILITY INSURANCE
Sentinel Insurance Company Ltd.

Hartford - WC Multiple Issuing Cos
Twin City Fire Insurance Company
10/12/2021
USI Insurance Services, LLC
2375 E.Camelback Road, Suite 250
Phoenix, AZ 85016
877 468-6516
Christine Torrance
602 666-4830 610 537-2283
[email protected]
Matrix Consulting Group, Ltd
201 San Antonio Cir Ste 148
Mountain View, CA 94040-1234
11000
00914
29459
A X
X
X
59SBARO0849 08/08/2021 08/08/2022 2,000,000
1,000,000
10,000
2,000,000
4,000,000
4,000,000
A
X X
59SBARO0849 08/08/2021 08/08/2022 2,000,000
A X X
X 10,000
59SBARO0849 08/08/2021 08/08/2022 3,000,000
3,000,000
B
Y
59WECAB6S04 08/08/2021 08/08/2022
1,000,000
1,000,000
1,000,000
C Professional Liab 59PG0297372 08/08/2021 08/08/2022 $1,000,000 Each Claim $3,000,000 Aggregate
$5,000 Ded Each Claim
DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) SAMPLE
SAMPLE
1 of 1
#S33717501/M33548623
Client#: 1635640 MATRICON2
#S33717501/M33548623
SDCZP
Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 33
7 References
Sebastopol, California
Fire Department Feasibility Study
Mary Gourley
Assistant City Manager
7120 Bodega Ave.

Sebastopol, CA 95473
(707) 823-1153 Phone
[email protected]
The Matrix Consulting Group was retained by the City of Sebastopol to review the current fire service delivery system and examine the feasibility of alternative delivery systems.

The study found that the current volunteer fire department was performing well had excellent response time
performance. There are issues with availability of volunteers in the daytime and enhanced daytime staffing with career and stipend employees was recommended. The study also found that consolidation with the Gold Ridge Fire Protection District would allow enhanced staffing and improve recruiting and retention of volunteer personnel.

Big Bear Fire Authority, California
Fire and EMS Master Plan
Jeff Willis
Fire Chief
41090 Big Bear Blvd.

Big Bear Lake, CA 92315
(909) 866-7566
[email protected]
The Matrix Consulting Group was retained by the Big Bear Fire Authority to develop a Master Plan for the Big Bear Fire Department that would guide the growth of the agency and ensure effective service delivery over the next 10 years. The study examined the current staffing, deployment, capital assets and administrative services for services provided to the City of Big Bear Lake and the Big Bear City Community Services District. The study found gaps in service delivery that required the construction of a new station. Call concurrence and long ambulance transport times were also and issue, which required the Department to move from 2 person to 3 person staffing of engine companies. We also found
opportunities to improve the paid call firefighter program and enhance the use of paid call personnel to reduce overtime.

Dixon and Dixon Fire Protection
District, California
Standards of Cover and Strategic
Plan
Andi Horigan
Administrative Manager
205 Ford Way
Dixon, CA 95620
(707) 678-7060
[email protected]
The Matrix Consulting Group was retained by the City of Dixon to develop a long-range strategic plan and Standards of
Cover/Community Risk Assessment for the City and Fire Protection District. The study examined the fire protection system and identified areas the Department could be more effective and efficient in serving the community. The study found opportunities to improve call processing and turnout times. Recommendations also included increasing minimum engine company staffing from 2 to 3 personnel, constructing a new station to serve the growing SW areas of the City, and improving involvement of fire prevention in the planning process of the City.

Proposal for a Fire Service Comparative Deployment and Organization Analysis Redondo Beach, CA Matrix Consulting Group Page 34
8 Other Information
An important distinguishing factor of our firm are the fact that we do not use subcontractors or contract employees in our projects and our project approach. The project team assigned to this project are all employees of the Matrix Consulting Group and have worked together as a team on hundreds of fire studies across the country.

Secondly, we take a clearly defined, client-centered project approach to each study we conduct. Key elements of our approach to providing consulting services include:
• A principal of the firm is involved in every project, providing oversight and quality control to all of our studies. As the leader of our public safety practice, the President of the firm, Richard Brady, will act in this capacity. • We are objective and data driven.
- We ensure that our analysis is
based on a comprehensive
understanding of client unique
service level goals, workloads,
risks, and environment.
- Our data collection and
documentation process, as
well as our empirical, modelbased approach to workload and staffing analysis allows
us to provide quantitative
analysis to support our work.
• Our projects are approached with a firm grounding in analysis. • Our clients receive detailed analysis of their specific issues and their impacts.

Issues are identified and analyzed in depth to ease the path to implementation. • We utilize formal project management techniques to ensure timely task completion and thorough analysis of issues. The project manager defines and assigns work activities to specific team members with timelines, and designs and reviews all interim and final products before they are delivered to the client. • We also seek internal “ownership” of results by conducting extensive interviews, reviewing compiled data and interim deliverables, and maintaining frequent, regular communication with our clients.

Redondo Beach City CouncilMay 2, 2023

Redondo Beach City Council
May 2, 2023