EXPERTCARE EXTENDED WARRANTY & PREVENTIVE MAINTENANCE CONTRACT Redondo Beach Fire Department (Customer # 102262)
ZOLL Medical
Corporation
269 Mill Road
Chelmsford, MA 01824-4105
(978) 421-9655 Main
(800) 348-9011
(978) 421-0022 Fax
Attn: Jon Reyes (310) 488-6490 / [email protected]
Bill To: Redondo Beach Fire Department
401 South Broadway Street
Redondo Beach, CA 90277
Ship To: Redondo Beach Fire Department
401 South Broadway Street
Redondo Beach, CA 90277
From: Catherine Santos
Service Contracts
800-242-9150 ext 9760 / [email protected]
QUOTATION:
Quote Date:
Quote Pricing:
00036890
July 1, 2023
Valid for 60 Days
X Series
Part No Description Contract Dates Qty Price Adj. Price Ext. Price 8889-89900-
PPP
Precision Pro-Rated Service Plan - ZOLL X Series
Includes: Annual preventive maintenance, discounts of 24% on new cables, 24% discount on additional lithium
SurePower Batteries, 24% discount on parameter upgrades, Lithium-ion SurePower II Battery replacement upon failure, and accidental damage coverage (see comments).
Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty.
Serial Number(s): AR14C007386,AR14C007412
AR14C007526,AR14I009949
AR14I009975,AR14I009977
QTY = Months 6 XS x 6 months
08/01/2023
to
01/31/2024
36 $130.00 $130.00 $4,680.00
8889-89900-
WFP
Worry-Free Pro-Rated Service Plan - ZOLL X Series
Includes: Annual preventive maintenance, discounts of 27% on new cables, 27% discount on additional lithium
SurePower Batteries, 27% discount on parameter upgrades, Lithium-ion SurePower II Battery replacement upon failure, and accidental damage coverage (see comments).
Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a continuation of the ZOLL Limited Product Warranty.
Serial Number(s): AR17H025847,AR17H025877
AR18B030087
QTY = Months 3 XS x 6 months
08/01/2023
to
01/31/2024
18 $155.00 $155.00 $2,790.00
8889-89002-
PP
2 Year Precision Service Plan - ZOLL X Series
Includes: Annual preventive maintenance, discounts of 24% on new cables, 24% discount on additional lithium
SurePower Batteries, 24% discount on parameter upgrades, Lithium-ion SurePower II Battery replacement upon failure, and accidental damage coverage (see comments).
X SERIES-Precision Service Plan, 2 Years, Post-sale. Includes:
Annual preventive maintenance, parts & labor on normal
wear and tear. Shipping and use of a Service Loaner during repairs, no charge shipping. Extended warranty is a
continuation of the EMS One Year Product Limited Warranty.
Serial Number(s): AR14C007386,AR14C007412
AR14C007526,AR14I009949
AR14I009975,AR14I009977
02/01/2024
to
01/31/2026
6 $2,895.00 $2,605.50 $15,633.00
PM Contact: *Issac Yang - 3103180663 398 4309 [email protected]
EXTENDED WARRANTY & PREVENTIVE MAINTENANCE CONTRACT
Redondo Beach Fire Department (Customer # 102262)
ZOLL Medical Corporation
269 Mill Road
Chelmsford, MA 01824-4105
(978) 421-9655 Main
(800) 348-9011
(978) 421-0022 Fax
Quote No: 00036890 Continued
X Series
Part No Description Contract Dates Qty Price Adj. Price Ext. Price 8889-89002-
WF
2 Year Worry-Free Service Plan - ZOLL X Series
Includes: Annual preventive maintenance, discounts of 27% on new cables, 27% discount on additional lithium
SurePower Batteries, 27% discount on parameter upgrades, Lithium-ion SurePower II Battery replacement upon failure, and accidental damage coverage (see comments).
X SERIES-Worry-Free Service Plan, 2 Years, Post-sale.
Includes: Annual preventive maintenance, SurePower II
Battery replacement upon failure, and accidental damage coverage (see comments). Shipping and use of a Service
Loaner during repairs, no charge shipping. Extended
warranty is a continuation of the EMS One Year Product
Limited Warranty.
Serial Number(s): AR17H025847,AR17H025877
AR18B030087
02/01/2024
to
01/31/2026
3 $3,505.00 $3,154.50 $9,463.50
TOTAL: $32,566.50
COMMENTS: *ACCIDENTAL DAMAGE COVERAGE
Includes one case replacement per year per device. This coverage excludes devices that are deemed beyond repair and/or catastrophic damage. ZOLL shall not be responsible for any equipment defect, the failure of the equipment to perform any specified function, or any other nonconformance of the equipment, caused by or attributable to: (i) any modification of the equipment by the Customer, unless such modification is made with the prior written approval of ZOLL; (ii) the use of the equipment with any associated or complementary equipment, accessory or software not supplied by ZOLL(iii) any misuse or abuse of the equipment; (iv) exposure of the equipment to conditions beyond the environmental, power or operating constraints specified by ZOLL; or (v) installation or wiring of the equipment other than in accordance with ZOLL’s instructions. * BATTERY REPLACEMENT COVERAGE:
Batteries must be maintained per ZOLL’s recommended maintenance program. Batteries are replaced upon failure, one for one, throughout the term of the ExpertCare Service contract, should the SurePower battery or SurePower Charger display a fault. Batteries must be evaluated and confirmed of failure through ZOLL Technical Support and/or an on-site field service technician. - Up to three batteries per device will be covered for batteries acquired from ZOLL in last 24 months for batteries that fail during the Worry-Free service contract period. (When Service Contract purchased post-sale) - For batteries acquired from ZOLL over 24 months ago, one battery per device will be covered for batteries that fail during the Worry-Free service contract period. (When Service Contract purchased post-sale)
1. Applicable tax will be added at the time of invoicing.
2. Payment terms are Net 30 after ZOLL Medical Corporation invoice date.
3. If PM’s are purchased or applicable: PM work will be scheduled 60-90 days after the agreement is signed.
4. 10% Multi-Unit Discount only applies when the Total Contract Value is invoiced in full and paid in Net 30 Days.
TERMS & CONDITIONS: The terms and conditions of this contract are set forth in the attachments. By signing this contract, Customer acknowledges having read the terms and conditions and agrees to be bound by them.
ZOLL Medical Corporation
Signature:
_________________________________________________
Name: Catherine Santos
Title: Service Contracts
Date: __________________________________________________ City of Redondo Beach
Authorized Signature:
________________________________________________
Print Name______William Brand_________________________
Title: _______Mayor__________________________________
Date: _______________________________________________
ATTEST:
______________________________
Eleanor Manzano, City Clerk
APPROVED AS TO FORM:
______________________________
Michael W. Webb, City Attorney
ZOLL Medical Corporation Quote No:00036890
EXTENDED WARRANTY & PREVENTIVE MAINTENANCE CONTRACT for Redondo Beach Fire Department Preventive Maintenance Terms and Conditions
1. Preventive maintenance (“PM”) will be invoiced upon ZOLL’s receipt of quote with an authorized signature (the “PM Contract”) and, if available, a purchase order.
2. Any PMs that remain unused as of the end of a one-year PM contract will be forfeited and no monies will be refunded to the customer. Any PMs that remains unused as of the end of the initial term of the Multi-year PM Contract will automatically roll over into the next year of the PM Contract. Any PMs that remains unused as of the end of the second and subsequent years of the PM Contract, will be forfeited and no monies will be refunded to the customer.
3. If the customer purchases new ZOLL equipment, unused PMs will be transferred to the new equipment at the end of the factory warranty.
4. If ZOLL determines during the course of performing PM that a repair is required and the device is not covered under warranty, ZOLL will request customer authorization in order to repair the device.
5. Upon the customer’s request, a loaner will be provided free of charge pursuant to ZOLL’s Loaner Policy. The loaner will be provided for use while the device is being serviced by ZOLL.
6. It is the customer's responsibility to ensure devices covered by the PM Contract are available for Preventative Maintenance at the scheduled times.
ZOLL Medical Corporation Quote No:00036890
EXTENDED WARRANTY & PREVENTIVE MAINTENANCE CONTRACT for Redondo Beach Fire Department Extended Warranty Terms and Conditions
1. The ZOLL Extended Warranty (“EW”) extends the term of ZOLL’s Factory Warranty by the number of years selected by the customer. EW coverage commences upon the expiration of the Factory Warranty, and is subject to the terms and conditions contained in the Factory Warranty.
The EW does not apply to accessories.
2. The price of the EW will be invoiced upon ZOLL’s receipt of quote with an authorized signature from the customer and, if available, a purchase order from the customer.
3. The EW is not transferrable and cannot be cancelled. However, if the customer replaces equipment covered by an EW with new ZOLL equipment, upon customer’s request, the remaining time under the EW will be transferred to the new equipment at the end of the factory warranty. All requests to transfer the remaining balance of an EW must be submitted in writing to the ZOLL Service Contracts department within 60 days of date of shipment of new equipment. Failure to submit EW transfer request will result in the forfeiture of remaining EW.
4. If the customer has a claim under an EW, customer must call the ZOLL Help Desk (800-348-9011) to arrange for a Return Authorization in advance of sending the unit for evaluation at ZOLL Headquarters.
5. All repairs are performed at ZOLL headquarters in Chelmsford, MA. If a unit needs to be repaired, upon the customer’s request, a loaner will be provided free of charge pursuant to ZOLL’s Loaner Policy.
6. If no claims are made under the EW during the EW period, the purchase price of the EW is not refundable.