Redondo Beach City Council
March 19, 2024

CITY OF REDONDO BEACH
Title VI Program Plan
2024
Title VI Program Plan 2024
2 This document was originally prepared by AMMA Transit Planning on behalf of the CITY OF REDONDO BEACH in September of 2017. This TITLE VI PROGRAM PLAN UPDATE fully updates and supplants the CITY OF REDONDO BEACH TITLE VI PROGRAM PLAN Update prepared in 2015. This Title VI Program, approved by the CITY OF REDONDO BEACH City Council, complies with Title VI of the Civil Rights Act of 1964, including new provisions detailed in U.S. Department of Transportation’s FTA Circular 4702.1B, “Title VI Requirements and Guidelines for Federal Transit Administration Recipients.”
In 2018, the FTA Triennial Review Team requested revisions to the document in TrAMs (Transit Award Management System). This document reflects those revisions as made by the City of Redondo Beach. The City reviewed and updated the Title VI Plan in 2021.

In response to the FTA’s May 2022 Concurrence letter, the 2024 Title VI Plan is updated by the CITY OF REDONDO BEACH and approved by the Redondo Beach City Council.

Title VI Program Plan 2024
3 Table of Contents
INTRODUCTION............................................................................................................. 4 TRANSIT SERVICES AND SERVICE AREA ........................................................................... 4 TITLE VI COMPLIANCE .................................................................................................... 4 TITLE VI REQUIREMENTS............................................................................................ 5 CITY OF REDONDO BEACH TITLE VI POLICY...................................................................... 5 TITLE VI COORDINATOR.............................................................................................. 5 REQUIREMENT TO PROVIDE TITLE VI ASSURANCES ............................................. 5 REQUIREMENT TO PREPARE AND SUBMIT A TITLE VI PROGRAM........................ 6 REQUIREMENT TO NOTIFY BENEFICIARIES OF PROTECTION UNDER TITLE VI.. 6 TITLE VI NOTICE TO THE PUBLIC...................................................................................... 6 DISSEMINATION OF THE TITLE VI NOTICE TO THE PUBLIC ................................................... 6

REQUIREMENT TO DEVELOP TITLE VI COMPLAINT PROCEDURES AND COMPLAINT FORM ....................................................................................................... 7 TITLE VI COMPLAINT FORM ............................................................................................. 7 TITLE VI COMPLAINT PROCEDURES ................................................................................. 7

REQUIREMENT TO RECORD AND REPORT TRANSIT-RELATED TITLE VI INVESTIGATIONS, COMPLAINTS AND LAWSUITS.................................................... 7 PROMOTING INCLUSIVE PUBLIC PARTICIPATION................................................... 8 REQUIREMENT TO PROVIDE MEANINGFUL ACCESS TO LEP PERSONS.............. 8 MINORITY REPRESENTATION ON PLANNING AND ADVISORY BODIES................ 8 SUBRECIPIENTS........................................................................................................... 9 DETERMINATION OF SITE OR LOCATION OF FACILITIES....................................... 9 REQUIREMENT TO PROVIDE ADDITIONAL INFORMATION UPON REQUEST........ 9 REQUIREMENT TO SET SYSTEM-WIDE SERVICE STANDARDS AND POLICIES . 10 BEACH CITIES TRANSIT TITLE VI SERVICE STANDARDS ................................................... 10 BEACH CITIES TRANSIT TITLE VI SERVICE POLICIES........................................................ 13 EXHIBIT ATTACHMENTS............................................................................................ 14 Attachment 1: City of Redondo Beach Admin Report
Attachment 2: City of Redondo Beach Title VI Policy Update Attachment 3: Title VI Complaint Procedure (English / Spanish) Attachment 4: Title VI Complaint Form (English / Spanish) Attachment 5: Title VI Brochures (English / Spanish)
Attachment 6: Title VI Notice (English / Spanish)
Attachment 7: Title VI Certification and Assurances
Attachment 8: CORB Limited English Proficiency Plan 2023 Attachment 9: CORB Community Engagement Plan 2016
Attachment 10: Beach Cities Transit Services Map and Schedule Title VI Program Plan 2024
Final
March 5, 2024
4 Introduction
Transit Services and Service Area
The CITY OF REDONDO BEACH is a Charter City managed under the Council/City Manager form of Government.

The CITY OF REDONDO BEACH is approximately 6.4 square miles and has a population of 67,423 according to the 2020 Census Reports and the median household income is estimated at $140,786 annually according to the American Community Survey 2022, which is above the Los Angeles County average.

The CITY OF REDONDO BEACH’S transit system, Beach Cities Transit (BCT) operates both senior/disabled demand responsive and general public fixed route services. BCT operates the WAVE a senior/disabled demand responsive service within Redondo Beach, Hermosa Beach and designated satellite areas in adjacent communities of Manhattan Beach and Torrance. BCT also operates a general public fixed route service within the Beach Cities Transit service area, which include the cities of Redondo Beach, Hermosa Beach, Manhattan Beach, El Segundo and the LAX Bus Center.

For Title VI reporting purposes, BCT’s service area is defined as 3/4 miles around BCT’s two routes. Maps of the service area and routes are provided in the Attachments. There are approximately 182,211 individuals living in this BCT service area and the average median income for households in the service area, not including the CITY OF REDONDO BEACH, is $113,790, based on 2020 Census Reports.

Title VI Compliance
As a recipient of Federal Transit Administration (FTA) federal financial assistance, the CITY OF REDONDO BEACH is responsible for the effective execution of nondiscrimination laws and regulations as required by FTA Circular 4702.1B, issued October 1, 2012 and as directed by the U.S. Department of Justice. The CITY OF REDONDO BEACH strives to ensure that access to and use of all programs, or benefits derived from any activity will be administered without regard to race, color, or national origin.

This Plan describes how the CITY OF REDONDO BEACH will develop and implement the Title VI Program Plan and certify Beach Cities Transit’s compliance with FTA Circular 4702.1B every three years. The Title VI Program identifies the steps taken and will take to ensure that Title VI compliance is carried out in all the CITY OF REDONDO BEACH’s programs and services, whether federally-funded or not.

This Title VI Program is available, in paper copy, website and is accessible in alternative formats upon request. To obtain a copy of the Title VI Program, in an alternative format, please call or write to:

Title VI Program Coordinator
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
Title VI Program Plan 2024
Final
March 5, 2024
5 www.beachcitiestransit.org
(310) 318-0610
Title VI Requirements
Title VI of the Civil Rights Act of 1964 and related statutes state that no persons in the United States shall, on the grounds of race, color, or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity, receiving federal financial assistance. Pursuant to this mandate, recipients of federal financial assistance must take affirmative steps to ensure that discrimination, as addressed by Title VI, does not occur in its organization.

As a local agency, with a service area population of less than 200,000, and two fixed route services that operates less than 50 fixed route vehicles in peak period, the CITY OF REDONDO BEACH Title VI Program is required to follow requirements from Chapters III and IV of the Title VI Requirements and Guidelines for FTA Recipients—Circular 4702.1B.

City of Redondo Beach Title VI Policy
The CITY OF REDONDO BEACH wholeheartedly adopts Title VI requirements into its programs, activities and services. To demonstrate the CITY OF REDONDO BEACH’s approval of this Title VI Program and its commitment to Title VI of the Civil Rights Act of 1964 and related statutes, City Council approved a policy statement on October 17, 2017 and a revised statement per the FTA review letter in 2022 was signed by the City Manager in 2023. This statement is provided in the Attachments. The Title VI Policy is on the City website at: www.beachcitiestransit.org. This demonstrates the CITY’s acknowledgment and approval of the Title VI Program.

Title VI Coordinator
The CITY OF REDONDO BEACH has identified a single point of contact, the Title VI Coordinator, to implement and manage its commitment of assurance to the Title VI Program. The Title VI Coordinator can be contacted at:

Title VI Program Coordinator
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
(310) 318-0610
The Title VI Coordinator provides guidance and technical assistance to the CITY OF REDONDO BEACH on Title VI matters and has overall program responsibility for preparing required reports regarding Title VI compliance and developing procedures and monitoring, in accordance with Title VI Chapter III General Requirements.

Requirement to Provide Title VI Assurances
The CITY OF REDONDO BEACH has fulfilled its annual Title VI Certification and Assurance to FTA as required by 49 CFR Section 21.7(a).

Title VI Program Plan 2024
Final
March 5, 2024
6 Requirement to Prepare and Submit a Title VI Program
The CITY OF REDONDO BEACH acknowledges the requirement to document their compliance with DOT’s Title VI regulations by submitting a Title VI Program and updating the Title VI Program every three (3) years as required by 49 CFR Section 21.9(b). This Plan represents the CITY OF REDONDO BEACH’s compliance with this requirement.

Requirement to Notify Beneficiaries of Protection Under Title VI Recipients must notify beneficiaries of protections under Title VI by posting a notice in public locations that confirms that the recipient complies with Title VI and provides instructions on how to file a Title VI complaint to the CITY OF REDONDO BEACH and directly to the FTA.

Title VI Notice to the Public
The CITY OF REDONDO BEACH has developed brochures that explain Title VI and public rights, as well as describe the complaint procedures and where to file a complaint.

The Title VI brochures include the following:
• A statement that the CITY OF REDONDO BEACH operates its programs and services without regard to race, color or national origin. • A description of the procedures that the public should follow in order to request additional information on CITY OF REDONDO BEACH’s non-discrimination obligations.
• A description of the procedures that the public should follow in order to file a discrimination complaint.

The Title VI brochures are based on the CITY OF REDONDO BEACH Policy signed by the City Manager. Refer to Attachments titled Title VI brochures in English and Spanish.

Dissemination of the Title VI Notice to the Public
The CITY OF REDONDO BEACH uses various communications methods to disseminate the Title VI policy regarding the public’s rights and obligations. Title VI Non-discrimination brochures and notices are disseminated:
• On the City website at: www.beachcitiestransit.org
• At the CITY OF REDONDO BEACH offices
• At public and project meetings on subjects related to the CITY OF REDONDO BEACH transit system
• Signs posted on transit vehicles
Additionally, the BCT Transit Map, which provides information about rights under Title VI is regularly available at the following locations:
• City Hall Transit and Community Services offices, Redondo Beach • Beach Cities Transit contracted service operator, Redondo Beach • CITY OF REDONDO BEACH Libraries, Senior Centers and related locations as requested
Title VI Program Plan 2024
Final
March 5, 2024
7 Brochures for the WAVE, a Senior and Disabled curb-to-curb paratransit service for residents of Redondo Beach and Hermosa Beach operated by the CITY OF REDONDO are available at:
• Beach Cities Transit contracted service operator, Redondo Beach • City Hall Transit and Community Services offices, Redondo Beach • CITY OF REDONDO BEACH and Hermosa Beach Libraries, Senior Centers and related locations as requested
Requirement to Develop Title VI Complaint Procedures and Complaint Form Recipients are required to develop procedures for investigating and tracking Title VI complaints filed against them and make their procedures for filing a complaint available to members of the public. Recipients must also develop a Title VI complaint form and make this form available.

It is the policy of the CITY OF REDONDO BEACH to employ its best efforts to ensure that all programs, services, activities, and benefits are implemented without discrimination.

Further, the CITY OF REDONDO BEACH prohibits intimidation, coercion, or engagement in other discriminatory conduct against anyone because he or she has filed a complaint to secure their rights as protected by Title VI. Any person who believes that he or she, individually, or as a member of any specific class of persons, has been subjected to discrimination on the basis of race, color, or national origin may file a written complaint with the CITY OF REDONDO BEACH or the FTA.

Title VI Complaint Form
The CITY OF REDONDO BEACH Title VI Complaint form is provided in the Attachments.

In compliance with LEP requirements, the complaint form is available in Spanish.

Title VI Complaint forms are available on the website, as well as at the CITY OF REDONDO BEACH offices.

Title VI Complaint Procedures
Procedures for filing and investigating Title VI complaints with the CITY OF REDONDO BEACH are in the Attachments.

Title VI Complaint procedures are available on the website, as well as at the CITY OF REDONDO BEACH offices.

Requirement to Record and Report Transit-Related Title VI Investigations, Complaints and Lawsuits
FTA requires that files of investigations, complaints, or lawsuits that pertain to allegations of discrimination on the basis of race, color, or national origin in transit-related activities and programs be maintained for three years and a list of cases be held for five years.

All allegations of Title VI discrimination will be tracked and monitored for compliance with this Program and FTA C 4702.1B. The recording of the complaint and or lawsuit will include:

Title VI Program Plan 2024
Final
March 5, 2024
8 • Date the complaint, investigation or lawsuit was filed. • Summary of the allegation(s).
• The status of the complaint, investigation or lawsuit. • Actions taken by the CITY OF REDONDO BEACH in response to the complaint, investigation or lawsuit findings.

The recording of the complaint, investigation or lawsuit will be provided to FTA in the triennial report, in future Title VI Updates, or earlier upon request.

To date, the CITY OF REDONDO BEACH has not received any transit-related Title VI complaints, nor has it been involved in any transit-related Title VI investigations or lawsuits.

Promoting Inclusive Public Participation
Recipients are required to promote inclusive public participation and seek out and consider the needs and input of the general public, including interested parties and those traditionally underserved by existing transportation systems, such as minority and LEP persons.

The Public Participation Plan is the established process or plan that describes the proactive strategies, procedures, and desired outcomes of a recipient’s public participation activities.

The CITY OF REDONDO BEACH developed its Title VI Public Participation Plan in the Attachments, consistent with guidelines detailed in FTA C 4702.1B: by considering the demographic analysis of the population(s) affected, the type of plan, program, and/or service under consideration, and the resources available to the CITY. In addition, the City of Redondo Beach has a Communication & Customer Service Plan, adopted in August 2009, which includes protocols for general public participation.

The CITY OF REDONDO BEACH has not conducted any service changes or projects that warrant a public participation process, in the last 3 years.

Requirement to Provide Meaningful Access to LEP Persons Recipients are required to take reasonable steps to ensure meaningful access to benefits, services, information, and other important portions of its programs or activities for LEP populations. FTA Circular 4702.1B details the components of the Language Assistance Plan or Limited English Proficiency Plan, including the Four Factor Analysis, which provides a careful analysis of LEPs the recipient may encounter to determine the specific language services that are appropriate to provide.

The CITY OF REDONDO BEACH’s Limited English Proficiency Plan is provided as Attachments.

Minority Representation on Planning and Advisory Bodies Title VI Program Plan 2024
Final
March 5, 2024
9 Recipients that have transit-related, non-elected planning boards, advisory councils or committees, or similar bodies, in which the membership is selected by the recipient, must provide a table depicting the racial breakdown of the membership of those committees, and a description of efforts made to encourage the participation of minorities on such committees or councils.

This requirement for board selection is not applicable as the CITY OF REDONDO BEACH does not have any transit-related non-elected councils or committees.

Subrecipients
If a recipient is a primary recipient, which means any FTA recipient that extends federal financial assistance to a subrecipient, then it is required to ensure that subrecipients are complying with Title VI, including the submittal of a subrecipient’s Title VI documents.

The CITY OF REDONDO BEACH does not have Subrecipients.

Determination of Site or Location of Facilities
This requirement stipulates that recipients should complete a Title VI equity analysis during the planning stage with regard to where a project is located or sited to ensure the location is selected without regard to race, color, or national origin. For purposes of this requirement, “facilities does not include bus shelters, as these are transit amenities and are covered in Chapter IV, nor does it include transit stations, power substations, etc., as those are evaluated during project development and the NEPA process. Facilities included in this provision include, but are not limited to, storage facilities, maintenance facilities, operations centers, etc.”
In conducting an equity analysis, recipients are directed to:
• Include outreach to persons potentially impacted by the siting of the facility; • Compare impacts of various siting alternatives;
• Determine if cumulative adverse impacts might result due to the presence of other facilities with similar impacts in the area; and
• Occur before the selection of the preferred site.
• If the recipient determines that the location of the project will result in a disparate impact on the basis of race, color, or national origin, the recipient may only locate the project in that location if there is a substantial legitimate justification for locating the project there, and where there are no alternative locations that would have a less disparate impact on the basis of race, color, or national origin.

The CITY OF REDONDO BEACH has not sited any transit-related facilities since the promulgation of FTA C 4702.1B, and therefore has not had a need to conduct an equity analysis for the transit facility. A transit facility siting and construction effort occurred between 2004 and 2011. All relevant state and federal requirements were followed during that time.

Requirement to Provide Additional Information Upon Request Title VI Program Plan 2024
Final
March 5, 2024
10 FTA may request, at its discretion, information other than that required by this Circular from a recipient in order for FTA to investigate complaints of discrimination or to resolve concerns about possible noncompliance with DOT’s Title VI regulations.

The CITY OF REDONDO BEACH complies with all FTA Title VI reporting requirements and will provide additional information upon request.

Requirement to Set System-Wide Service Standards and Policies Fixed route transit providers are directed to set service standards and policies for each specific fixed route mode of service they provide. Standards and policies must address how service is distributed across the transit system, and must ensure that the manner of the distribution affords users access to these assets. The CITY OF REDONDO BEACH standards and policies are provided below.

The system wide service standards and policies for fixed routes are made without discrimination, as the route is not impacted by underserved populations.

Beach Cities Transit Title VI Service Standards
Vehicle Load Standard
The average of all loads during the peak and off peak operating period should not exceed the following load factors for that service type:

Service: Local Fixed Route Service

VEHICLE TYPE

AVERAGE PASSENGER

CAPACITIES MAXIMUM
LOAD
FACTOR
AVERAG
E LOAD
FACTOR

SEATED STANDING TOTAL OFF
PEAK
Ford E450 Champion
Flex
15 8 23 1.5 1.5
El Dorado EZ Rider II 28 22 50 1.7 1.7
El Dorado EZ Rider II 26 22 48 1.8 1.8
El Dorado LF-40 40 25 65 1.6 1.6
Service: School Tripper Service

VEHICLE TYPE

AVERAGE PASSENGER

CAPACITIES

MAXIMUM
LOAD
FACTOR

AVERAGE
LOAD
FACTOR

SEATED STANDING TOTAL OFF PEAK
Ford E450 Champion
Flex
15 8 23 1.5 1.5
El Dorado EZ Rider II 28 22 50 1.7 1.7
El Dorado EZ Rider II 26 22 48 1.8 1.8
El Dorado LF-40 40 25 65 1.6 1.6
Title VI Program Plan 2024
Final
March 5, 2024
11 Vehicle Headway Standard
Beach Cities Transit will aim for the following headways, at a minimum, on its fixed route services:

PERIOD OF

SERVICE
Minutes between buses in the same direction
LINE 102 LINE 109

EARLY AM
(8:00 – 10:00) BASE BASE
Monday – Friday NA 40 40
Saturday NA 40 50
Sunday NA 50 50
On-Time Performance Standard
The CITY OF REDONDO BEACH has established the following on-time performance standards and definitions for its modes of service. These will be monitored on a monthly basis.

Local Fixed-Route Service
Definition of On-Time: A BCT fixed route bus shall be considered “on-time” if it arrives at a bus stop zero minutes early and no more than 5 (five) minutes after the scheduled time.

Standard: No less than 90% of all measured stops shall be on-time.

WAVE Dial-a-Ride
Definition of On-Time: A WAVE Dial-a-Ride bus shall be considered “on-time” if it arrives for a pick-up between 15minutes before to and 15 minutes after the scheduled pick-up time.

Standard: No less than 90% of all measured pick-ups shall be on-time.

Service Availability Standard
Service Availability
The service availability standard is a general measure of the distribution of routes within a transit provider’s service area. To develop a standard, Beach Cities Transit analyzed the percent of the service area population living within close proximity (1/4 miles) of a BCT route.

The CITY OF REDONDO BEACH bases the service on the official population reported in the 2020 Census and the Census Block Group Data is expected to be similar. There are approximately 182,211 individuals within the BCT service area and 80,899 individuals within close proximity of a BCT route, as illustrated in the map on the following page.

Title VI Program Plan 2024
Final
March 5, 2024
12 Local Fixed Routes Service Availability Standard: 44% of the service area population is within ¼ mile of Beach Cities Transit. BCT will continue to monitor access to its services to maintain this standard and possible opportunities for improving access, as funding allows.

Bus Stop Placement
Another way Beach Cities Transit ensures access to its services is through bus stop placement.

Bus Stop Availability Standard: On local fixed routes, bus stops will be placed no more than 1/4 mile apart.

Beach Cities Transit: Population in Close Proximity to Transit Title VI Program Plan 2024
Final
March 5, 2024
13 Beach Cities Transit Title VI Service Policies
Vehicle Assignment Policy for Local Fixed Route Service:

Bus assignments will take into consideration the operating characteristics of the various buses within the BCT fixed route fleet and the operating requirements of each route.

Among the vehicles that may be operated on each route, vehicle assignments will be done so to ensure equal usage of qualified vehicles on a monthly basis except for nonavailability due to mechanical breakdown. “Operating characteristics” may include bus capacity, length, height, turning radius, type of seating and low-floor.

Transit Amenities Policies
The following transit amenities policies will be applied as funding allows.

TRANSIT

AMENITIES PLACEMENT GUIDELINES
Benches Seating/benches will be considered at bus stops within the CITY OF REDONDO BEACH with an average daily boarding
of 5 or more passengers. Sidewalk area for new
seating/benches must be sufficient to accommodate ADA
clearance requirements.

Trash Receptacle Trash receptacle will be installed at all bus stops within the CITY OF REDONDO BEACH.

Bus Schedule
Information
Installation of bus schedule information will be considered at bus stops with an average daily boarding of 10 or more
passengers.

Passenger Shelter Installation of a shelter will be considered at bus stops within the CITY OF REDONDO BEACH with an average daily
boarding of 5 or more passengers. Sidewalk area for new shelters must be sufficient to accommodate ADA clearance requirements.

Title VI Program Plan 2024
Final
March 5, 2024
14 EXHIBIT ATTACHMENTS (see following pages)
DRAFT
To: MAYOR AND CITY COUNCIL
From: CAMERON HARDING, COMMUNITY SERVICES DIRECTOR
TITLE ..titl e
APPROVAL OF CITY OF REDONDO BEACH 2024 TITLE VI PROGRAM PLAN FOR

FEDERAL TRANSIT ADMINISTRATION ASSISTED PROJECTS
..end

EXECUTIVE SUMMARY
As a recipient of Federal Transit Administration (FTA) Federal Funds, the City is required to adopt new and updated measures to ensure compliance with applicable Federal Regulations contained in Title VI of the Civil Rights Act of 1964 and other subsequent regulations which ban discriminatory actions. The FTA requires the City to update the Title VI Policy every three years.

The last update was approved by City Council in 2017, and City of Redondo Beach approval of the new Title VI Policy is due to the FTA by April 1, 2024.

The City is eligible to receive annual transit funding capital allocations from the FTA under the annual urbanized area formula (Section 5307 funds), and is also eligible for other FTA grant funds.

The City receives approximately $900,000 annually from the FTA for the Transit Division and its operations.

As outlined in this report and reflected in the attached materials, the recommended Title VI Program Plan addresses how the City will ensure non-discrimination in its Federal financially assisted projects and contracts. The recommended Title VI Policy includes the Title VI Program Plan, the Limited English Efficiency Program Plan, and other attachments within the Plan.

BACKGROUND
As a recipient of FTA Federal Funds, the City is required to adopt measures to ensure compliance with applicable Federal Regulations contained in Title VI of the Civil Rights Act of 1964 and other subsequent regulations which ban discriminatory actions.

The City is eligible to receive annual transit funding capital allocations from the FTA under the annual urbanized area formula (Section 5307 funds), and is also eligible for other FTA grant funds.

The City receives approximately $900,000 annually from the FTA under the Section 5307 Funds for the Transit Division. The Transit Division has used FTA funds for transit vehicle replacements, bus stop amenities improvements, and for a significant portion of the new Transit Center Construction project.

Attachment 1
The FTA requires that the Title VI Policies are updated every three years. In October 2017, the City Council approved an update to the Title VI Plan for the FTA assisted contracts, which were revised based on changes included in FTA Circular 4702.1B.

After City Council approval of the Title VI Program Plan, the FTA will review the City’s Policies and either recommend approval of the documents or request revisions. Staff will return to the City Council for approval of the revised documents if significant changes are required.

Title VI Policies
Title VI of the Civil Rights Act of 1964 and related statutes state that no persons in the United States shall, on the grounds of race, color or national origin be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity, receiving federal financial assistance. Pursuant to this mandate, recipients of Federal financial assistance must take affirmative steps to ensure that discrimination, as addressed by Title VI, does not occur in its organization. These activities fall into one or more of the areas listed below:
 Adoption of Assurances, policies and procedures supportive of Title VI requirements.  Ensure that the level and quality of transportation services are provided without regard to race, color or national origin.
 Promote the full and fair public participation of all affected populations in transportation decision making.
 Prevent the denial, reduction, or delay in benefits related to programs and activities that benefit minority populations or low-income populations.  Ensure meaningful access to programs and activities by persons with limited English proficiency (LEP).
 Prepare and maintain a LEP Plan. (Executive Order 13166).  Implement controls and data collection mechanisms to monitor for any adverse treatment or impacts according to Title VI.
 Ensure that contracting/procurement opportunities are awarded in a non-discriminatory manner.
 Ensure that subrecipients, contractors, subcontractors, transferees, successors in interest, and other participants comply with all Title VI requirements.

The Title VI Policy plans included as attachments to this report are the Title VI Program Plan, the Limited English Efficiency Program Plan, and other attachments within the Plan.

COORDINATION
Transit Division staff prepared the updates of the Title VI Plan, the LEP Plan, and other attachments within the Plan.

FISCAL IMPACT
City Council approval and adoption of the 2024 Title VI Program Plan is necessary for compliance with FTA’s Federal funding requirements, provisions, and fiscal responsibilities; and to avoid jeopardizing current and future funding status.

APPROVED BY:

Mike Witzansky, City Manager

ATTACHMENTS
Title VI Program 2024
1 ' Y6 sky
BEACH redondo

CITY OF REDONDO BEACH
Title VI Non- Discrimination Policy
The CITY OF REDONDO BEACH is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services or programs on the basis of race, color, or national origin as afforded by Title VI of the Civil Rights Act of 1964, as amended.

No person or group of persons will be discriminated against with regard to fares, routing, scheduling, or quality of transportation service, on the basis of race, color, or national origin.

Frequency of service, age and quality of transit vehicles assigned to routes, quality of stations and location of routes will not be determined on the basis of race, color, or national origin.

The CITY OF REDONDO BEACH, as a federal grant recipient, is required by the Federal Transit Administration to conform to Title VI of the Civil Rights Act of 1964 and its amendments.

Therefore, the CITY OF REDONDO BEACH mission includes the equal and equitable access to its programs, activities, and services.
71/ 7_, 27
Mike Witzansky
City Manager Date

CITY OF REDONDO BEACH
Attachment 2
1 ATTACHMENT 3a

CITY OF REDONDO BEACH

TITLE VI

COMPLAINT PROCEDURES
If you believe you have been denied you access, benefits or excluded you from participation on services because of your race, color, or national origin, you may file a complaint with the City of Redondo Beach.

City of Redondo Beach procedures for filing Title VI complaints are as follows:
• A written and signed complaint must be filed within 180 days after the date of the alleged discrimination, unless the time for filing is extended by the Secretary of Transportation. The CITY OF REDONDO BEACH encourages the complainant to consider filing the complaint with the CITY OF REDONDO BEACH for immediate resolution. The complaint should include the following information:

1. Contact information (name, address, phone number)

2. How, when, where and why discrimination occurred
• Complaint should include the location, names and contact information of any witnesses.

A complainant may submit a written complaint to the CITY OF REDONDO BEACH directly or to the FTA office. The contact information is:

Title VI Coordinator – Transit Division
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
Federal Transit Administration
Office of Civil Rights
Complaint Team
1200 New Jersey Avenue SE
Washington, DC 20590
2 To request additional information regarding Title VI and request language assistance, please call 310- 318-0610, or email [email protected].
• In the event the complainant is not able or not capable of providing a written statement, but wishes the CITY OF REDONDO BEACH or FTA to investigate alleged discrimination, a verbal complaint of discrimination will be accepted.
• The complaint must be signed by the complainant, complainants or by designation of a representative for the complainant(s).

The following procedures will be followed to investigate formal Title VI complaints:
• Within 15 business days of receiving the complaint, the CITY OF REDONDO BEACH will begin an investigation.
• The CITY OF REDONDO BEACH will determine jurisdictional responsibilities for handling the complaint. If the complaint alleges egregious discrimination regarding CITY OF REDONDO BEACH services and activities, the complaint will be forwarded to the FTA for formal investigation. • The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by The CITY OF REDONDO BEACH • The complainant will be contacted in writing, no later than 30 working days after receipt of the complaint for additional information, if needed. The complainant has 10 business days from the date of the letter to the send requested information. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, the CITY OF REDONDO BEACH can administratively close the case.
• The complainant may be interviewed by an appropriate official authorized to investigate the complaint. In compliance with Title VI, translation services will be provided to the complainant, as necessary.
• The CITY OF REDONDO BEACH will make every effort to complete the investigation within 90 days of receipt of the complaint. However, some investigations may take longer and the CITY OF REDONDO BEACH will obtain concurrence from the complainant, for an extension of time to complete the investigation.
• The CITY OF REDONDO BEACH will provide the complainant with a complaint closure letter with a summary description of the allegation, investigation methodology and identify remedial steps if discrimination is found. The respondent or respondent agency will also receive a copy of the closure letter.
• The complainant will have five (5) working days from receipt of the report to appeal CITY OF REDONDO BEACH’s findings. If neither party appeals, the complaint will be closed. In case the complainant is dissatisfied with the resolution by the CITY OF REDONDO BEACH, the same complaint may be submitted to the FTA.
• In the event, the complainant elects to file a complaint directly with FTA. 1 ATTACHMENT 3b

CITY OF REDONDO BEACH
TÍTULO VI
PROCEDIMIENTOS DE RECLAMACIÓN
Si cree que se le ha denegado el acceso, los beneficios o lo ha excluido de participar en los servicios debido a su raza, color, o origen nacional, puede presentar una queja ante la Ciudad de Redondo Beach.

Los procedimientos de la Ciudad de Redondo Beach para presentar quejas del Título VI son los siguientes:
• Una queja por escrito y firmada debe presentarse dentro de los 180 días posteriores a la fecha de la supuesta discriminación, a menos que el Secretario de Transporte extienda el tiempo de presentación.

La CIUDAD DE REDONDO BEACH alienta al demandante a considerar presentar la queja ante la CIUDAD DE REDONDO BEACH para su resolución inmediata. La denuncia debe incluir la siguiente información:

1. Información de contacto (nombre, dirección, número de teléfono)

2. Cómo, cuándo, dónde y por qué ocurrió la discriminación • La denuncia debe incluir la ubicación, los nombres y la información de contacto de los testigos.

Un demandante puede presentar una queja por escrito a CITY OF REDONDO BEACH directamente o a las oficinas del FTA. La información de contacto es:

Title VI Coordinator – Transit Division
City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
Federal Transit Administration
Office of Civil Rights
Complaint Team
1200 New Jersey Avenue SE
Washington, DC 20590
2 Para solicitar información adicional sobre el Título VI y solicitar asistencia con el idioma, llame al 310- 318-0610 o envíe un correo electrónico a [email protected]. • En caso de que el demandante no pueda o no pueda proporcionar una declaración por escrito, pero desea que CITY OF REDONDO BEACH o FTA investigue la supuesta discriminación, se aceptará una queja verbal de discriminación.
• La queja debe ser firmada por el demandante, los demandantes o por la designación de un representante para el demandante (s).

Se seguirán los siguientes procedimientos para investigar las quejas formales del Título VI:
• Dentro de los 15 días hábiles posteriores a la recepción de la queja, la CIUDAD DE REDONDO BEACH comenzará una investigación.
• CITY OF REDONDO BEACH determinará las responsabilidades jurisdiccionales para manejar la queja. Si la queja alega una discriminación atroz con respecto a los servicios y actividades de CITY OF REDONDO BEACH, la queja será enviada al FTA para una investigación formal. • El demandante recibirá una carta de reconocimiento informándole si la queja será investigada por The

CITY OF REDONDO BEACH
• Se contactará al demandante por escrito, a más tardar 30 días hábiles después de recibir la queja para obtener información adicional, si es necesario. El demandante tiene 10 días hábiles desde la fecha de la carta para enviar la información solicitada. Si el demandante no contacta al investigador o no recibe la información adicional dentro de los 10 días hábiles, la CIUDAD DE REDONDO BEACH puede cerrar el caso administrativamente.
• El demandante puede ser entrevistado por un funcionario apropiado autorizado para investigar la queja. En cumplimiento con el Título VI, se proporcionarán servicios de traducción al demandante, según sea necesario.
• CITY OF REDONDO BEACH hará todo lo posible para completar la investigación dentro de los 90 días posteriores a la recepción de la queja. Sin embargo, algunas investigaciones pueden tomar más tiempo y CITY OF REDONDO BEACH obtendrá la aprobación del demandante, por una extensión de tiempo para completar la investigación.
• La CIUDAD DE REDONDO BEACH proporcionará al demandante una carta de cierre de la queja con una descripción resumida de la denuncia, la metodología de investigación e identificará los pasos correctivos si se encuentra discriminación. El demandado o la agencia demandada también recibirán una copia de la carta de cierre.
• El demandante tendrá cinco (5) días hábiles desde la recepción del informe para apelar los hallazgos de CITY OF REDONDO BEACH. Si ninguna de las partes apela, la queja se cerrará. En caso de que el demandante no esté satisfecho con la resolución de CITY OF REDONDO BEACH, la misma queja puede presentarse al FTA.
• En el caso, el demandante elige presentar una queja directamente con FTA.

Attachment 4a

June 2012
Title VI Complaint Form
Title VI of the 1964 Civil Rights Act requires that “No person in the united States shall, on the ground of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.”
The following information is necessary to assist us in processing your complaint. Should you require any assistance in completing this form, please let us know.

Complete and return this form to City of Redondo Beach, 415 Diamond Street, Redondo Beach, California 90277.

1. Complainant’s Name: ______________________________________________

2. Mailing Address: _________________________________________________

3. City/State/Zip Code: _______________________________________________

4. Telephone: ______________________________________________________

5. Person discriminated against (if other than complainant):

Name: _________________________________________________________ Address: ________________________________________________________ City/State/Zip Code: _______________________________________________

6. Which of the following best describes the reason you believe the discrimination took place? Was it because of:
a. Race:
b. Color:
c. National Origin:

7. What date did the alleged discrimination take place? _____________________

8. In your own words, describe the alleged discrimination. Explain what happened and whom you believe to be responsible. Please use additional sheets of paper if necessary.
_______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________

9. List any others who may have knowledge of this event:

Name Address City/State/Zip Code

10. Have you filed this complaint with any other federal, state, or local agency; or with any federal or state court? Yes: No:

If yes, check each box that applies:

Federal Agency Federal Court State Agency
State Court Local Agency

11. Please provide a contact name at the agency/court where the complaint was filed:
_______________________________________________________________ Please sign below:

Complainant’s Signature: ___________________________ Date:

You may attach any written materials or other information that may be relevant to your complaint.

Attachment 4b

June 2012
Título VI Denuncia Forma
Título VI de la ley de derechos civiles de 1964 requiere que "ninguna persona en los Estados Unidos, por motivos de raza, color y origen nacional, se excluirá de la participación en, negar los beneficios de o ser objeto de discriminación en cualquier programa o actividad que reciba asistencia financiera federal." La siguiente información es necesaria para que nos ayuden en el procesamiento de su queja. Si necesita cualquier ayuda para completar este formulario, háganoslo saber.

Completar y devolver este formulario a City of Redondo Beach, 415 Diamond Street, Redondo Beach, California 90277.

1. Su Nombre: _____________________________________________________

2. Domicilio: _______________________________________________________

3. Ciudad/Estado/Código Postal: _______________________________________

4. Teléfono: _______________________________________________________

5. Persona discriminaciónada:

Nombre: ________________________________________________________ Domicilio: _______________________________________________________ Ciudad/Estado/Código Postal: _______________________________________

6. ¿Cuál de los siguientes mejor describe la razón por la que creo la discriminación tuvo lugar? ¿Puede ser porque?
a. Raza:
b. Color:
c. Origen Nacional:

7. ¿Qué fecha la presunta discriminación llevaron a cabo? ___________________

8. En sus propias palabras, describir la presunta discriminación. Explicar lo que ocurrió y a quien considera responsable. Utilice hojas adicionales si es necesario. _______________________________________________________________ _______________________________________________________________ _______________________________________________________________

9. Lista de los usuarios que pueden tener conocimiento de este evento.

Nombre Domicilio Ciudad/Estado/Código Postal

10. ¿Han presentado esta queja con cualquier otro federal, Estado o agencia local; o con cualquier tribunal federal o estatal? Sí: No:

En caso afirmativo, comprobar cada cuadro que se aplica.

Federal Federal Tribunal Estado Agencia
Estado Tribunal Agencia Local

11. Proporcione un nombre de contacto en la Agencia donde se presentó la denuncia. _______________________________________________________________ Por favor su firma: ______________________________ Fecha: _________________ Puede adjuntar cualquier mateials escrito u otra información que puede ser pertinente a su queja.

WHAT IS TITLE VI?
Title VI is a statute provision
Of the Civil Rights Act of 1964.
“No person in the United States shall, on
the grounds of race, color, or national
origin, be excluded from participation in,
be denied the benefits of, or be subjected
to discrimination under any program or
activity receiving Federal financial
assistance.”
WHAT DOES THIS MEAN?
The City of Redondo Beach strives to ensure
that access to and use of all programs, or
benefits derived from any activity will be
administered without regard to race, color or
national origin.

The City of Redondo Beach prohibits all
discriminatory practices, which include but are
not limited to:
• Denial to any individual of any service,
participation or benefit provided under the
program to which he or she may be
otherwise entitled;
• Different standards or requirements of
participation;
• Separate treatment in any part of the
program;
• Differences in quality, quantity or manner
in which the benefits are provided;
• Discrimination in any activities conducted
in a facility built in whole or part with
Federal funds.

ARE YOUR RIGHTS BEING VIOLATED?
If you believe the City of Redondo Beach has
denied you access, benefits or excluded you from
participation on services because of your race,
color, or national origin, you may file a complaint
with the City of Redondo Beach.

WHAT IS THE PROCESS FOR FILING A
COMPLAINT?
File a written complaint within 180 days of the
alleged act of discrimination. If you are not capable
of providing a written statement, a verbal complaint
of discrimination will be accepted. The complaint
should include: (1) Contact information (name,
address, phone number), (2) How, when, where and
why discrimination occurred, (3) Complaint should
include the location, names and contact information
of any witnesses.

Provide as much detail as possible, sign the
complaint and mail it to:

An investigation will begin within 15 working
days of receipt of the complaint. The
complainant will be contacted in writing within
30 working days. The complainant may be
interviewed as part of the investigative
procedures. The City of Redondo Beach will
strive to complete the investigation within 90
days of receipt of the complaint.

ATTACHMENT 5a

LIMITED ENGLISH PROFICIENCY
Executive Order 13166, Improving Access
to Services for Persons with Limited
English Proficiency and resulting agency
guidance, national origin discrimination
includes discrimination on the basis of
limited English proficiency. It is the policy
of CRB to provide timely, reasonable,
effective and meaningful access for LEP
persons to all its programs and activities.

All staff shall provide free language
assistance services to LEP individuals with
whom they encounter or whenever an LEP
person requests language assistance
services. All staff are to ensure the public
is treated with dignity and respect,
identify the language needs for CRB
customers, and utilize available bilingual
resources to assist customers, when
needed.

At minimum the City of Redondo Beach
will:
• Provide interpreter services into
Spanish at public meetings, as
needed
• Translate transit schedules into
Spanish.
• Identify an employee and or
volunteer to provide translation
basic for public counter service.
• Provide telephone translation
services for all languages other than
English.

This brochure is available in alternative
formats upon request. To request additional
information regarding Title VI and request
language assistance, call 310-318-0610, or email
[email protected].

Title VI Coordinator- Transit Div.

City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
(310) 318-0610
Email: [email protected]
www.beachcitiestransit.org
Ensures your rights under Title VI
¿QUÉ ES EL TÍTULO VI?
El TÍtulo VI es un apartado de la Ley de
Derechos Civiles de 1964.
"Ninguna persona en los Estados Unidos, por
motivos de raza, color u origen nacional, será
excluida de la participación, se le negarán los
beneficios o será objeto de discriminación en
virtud de cualquier programa o actividad que
reciba asistencia financiera federal".
¿QUÉ SIGNIFICA ESTO?
Signifca que se presentacion por garantizar el
acceso y el uso de todos los programas,
prestaciones o servicios derivados de las
actividades de la raza, color, o origen nacional.

La Cuidad no tolerará ningún acto de
discriminación por parte de sus empleados o de
los beneficiarios de financiamiento federal, como
por ejemplo, contratistas, consultores, agencias
de planificación o cualquier otro beneficiario del
financiamiento federal para autopistas. La Cuidad
prohibe cualquier acto de discriminación que
pueda dar lugar una:
• Denegación de cualquier prestación, ayuda
económica o servicio ofrecido por el programa
al cual la persona tiene derecho a acceder;
• Aplicación de distintas normas o requisites para
la participación;
• Trato por separado en cualquier sección del
programa;
• Diferencias en la calidad, cantidad o forma en
se brinda la prestación;
• Discriminación en cualquiera de las
actividades desarrollades en un
establecimiento construido, en su totalidad o
en parte, con fondos federales.

Para garantizar el cumplimiento de las
disposiciones establecidas en el TÍtulo VI, en las
normas complementarias y en el Decreto
Presidencial sobre Justicia Ambiental, El District
implementará las siguientes medidas:
• Evitar o reductor los efectos nocivos sobre la
salud y el medio ambiente de los grupos
minoritarios y de bajos ingresos de la población;
• Garantizar la participación plena e igualitaria de
todos los grupos de la comunidad, incluidos los
grupos minoritarios y de bajos ingresos, en el
proceso de toma de decisiones relativas al
transporte;
• Evitar la denegación, reducción o demora
significativa en la recepción de prestaciones por
parte de los grupos minoritarios y de bajos
ingresos de la población.

Asimismo, todos los beneficiarios de
financiamiento federal, tienen la responsabilidad
de administrar sus programas y actividades pecado
discriminar por raza, color, origen nacional.

PRESTACIONES Y SERVICIOS
La misión de la Cuidad es brindar un los habitantes
City of Redondo Beach un sistema de transporte
multimodal seguro, eficiente y efectivo. El trabajo
está orientado un satisfacer las necesidades de
transporte de los habitantes pecar distinción de
raza, color, origen nacional.
¿ESTÁN VULNERANDO SUS DERECHOS?
Si cree que la Ciudad de Redondo Beach le ha
negado el acceso, los beneficios o lo ha excluido de
la participación en los servicios debido a su raza,
color u origen nacional, puede presentar una queja
ante la Ciudad de Redondo Beach.

ATTACHMENT 5b
¿CUAL ES EL PROCESO PARA PRESENTAR UNA QUEJA?
Presente una queja por escrito dentro de los 180
días del presunto acto de discriminación. Si no es
capaz de proporcionar una declaración por escrito,
se aceptará una queja verbal de discriminación. La
denuncia debe incluir la siguiente información:
(1) Información de contacto (nombre, dirección,
número de teléfono), (2) Cómo, cuándo, dónde y
por qué ocurrió la discriminación, (3) La denuncia
debe incluir la ubicación, los nombres y la
información de contacto de los testigos.

Proporcione tantos detalles como sea posible,
firme la queja y envíela por correo a:

Se iniciará una investigación dentro de los 15 días
hábiles posteriores a la recepción de la queja. El
reclamante será contactado por escrito dentro de
los 30 días hábiles. El demandante puede ser
entrevistado como parte de los procedimientos de
investigación.

Para solicitar información adicional sobre el Título
VI y solicitar asistencia con el idioma, llame al 310-
318-0610 o envíe un correo electrónico a
[email protected].

Title VI Coordinator – Transit Div.

City of Redondo Beach
415 Diamond Street
Redondo Beach, CA 90277
(310) 318-0610
Email [email protected]
www.beachcitiestransit.org
Attachment 6
TITLE VI OF THE CIVIL RIGHTS ACT OF 1964 AND RELATED STATUES

CITY OF REDONDO BEACH ASSURANCE AND CERTIFICATION OF

NONDISCRIMINATION IN ITS SERVICES AND ACTIVITIES
The CITY OF REDONDO BEACH, under Title VI of the Civil Rights Act of 1964 and related statues; and 49 Code of Federal Regulation Section 21.7, ensures that no person, shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program, service or activity it administers.

The CITY OF REDONDO BEACH agrees to comply with all federal statutes and regulations, and follow applicable federal directives, and comply with certifications and assurances as applicable to each grant Application submission, for each project for which the CITY OF REDONDO BEACH seeks now, or may later seek from Federal Transit Administration (FTA) in Federal Fiscal Years 2024, 2025 and 2026.

The CITY OF REDONDO BEACH affirms the truthfulness and accuracy of the certifications and assurances it has made in statements submitted herein with the submittal of the CITY OF REDONDO BEACH revised Title VI Program Plan. This certification further acknowledges that the Program Fraud Civil Remedies Act of 1986, 31 U.S.C. 3801 et seq., and implementing U.S.

DOT regulations, “Program Fraud Civil Remedies, “49 Code of Federal Regulation Part 31 apply to any certification, assurance or submission made to FTA.

By signing this document on behalf of the CITY OF REDONDO BEACH, I declare assurance of compliance with Title VI of the Civil Rights Act of 1964 and related statues. ________________________________________ _______________________ City Manager

CITY OF REDONDO BEACH DATE
Attachment 7
1 CITY OF REDONDO BEACH
Limited English Proficiency Plan
Updated December 2023
Attachment 8
2 Table of Contents
INTRODUCTION .................................................................................................................................3 PURPOSES OF THIS PLAN ................................................................................................................................3 CITY OF REDONDO BEACH LEP POLICY STATEMENT.......................................................................................3 FEDERAL AUTHORITY......................................................................................................................................3 OVERVIEW OF CITY OF REDONDO BEACH’S TRANSIT SERVICES ........................................................................4 FOUR FACTOR ANALYSIS ....................................................................................................................4 FACTOR ONE: NUMBERS OF LEPS ELIGIBLE TO BE SERVED AND DESCRIPTION OF LEP POPULATION SERVICE..................4 FACTOR TWO: THE FREQUENCY WITH WHICH LEP PERSONS COME INTO CONTACT WITH THE PROGRAM.......................6 FACTOR THREE: THE NATURE AND IMPORTANCE OF THE PROGRAM TO LEPS LIVES. ...................................................9 FACTOR FOUR: RESOURCES AVAILABLE FOR LEP OUTREACH AND ASSOCIATED COSTS ..............................................10 LANGUAGE ASSISTANCE PLAN..........................................................................................................11 PROVIDING NOTICE TO LEP INDIVIDUALS ........................................................................................................11 TRANSLATION OF VITAL DOCUMENTS .............................................................................................................12 COMMUNICATING WITH LEP INDIVIDUALS.......................................................................................................12 ASSESSING LANGUAGE ASSISTANCE MEASURES ................................................................................................13 STAFF TRAINING..........................................................................................................................................15 TRAINING OF CONTRACTED TRANSIT OPERATIONS STAFF ...................................................................................17 MONITORING AND UPDATING THE LEP PLAN...................................................................................................17 ATTACHMENTS ................................................................................................................................18 To obtain a copy of the Plan in an alternative format, please call or write to:

Title VI Program Coordinator City of Redondo Beach
415 Diamond Street Redondo Beach, CA 90277
www.beachcitiestransit.org
(310) 318-0610
[email protected]
LEP Plan, Updated 2023
3 Introduction
Purposes of This Plan
The CITY OF REDONDO BEACH is a recipient of federal financial assistance and grants from Federal Transit Administration (FTA). As such, the CITY OF REDONDO BEACH complies with FTA C. 4702.1B Title VI Requirements for Federal Transit Administration Recipients and Presidential Executive Order 13166— Improving Access to Services for Persons with Limited English Proficiency The LEP Plan is designed to ensure compliance with Title VI Requirements for recipients to provide meaningful assistance to LEP persons. In accordance with FTA guidelines, this Plan will assist the management and staff to understand their roles and responsibilities with respect to overcoming barriers for LEP individuals; and provide guidance to staff on language assistance, including translation and interpretation services for LEP individuals seeking access to the CITY OF REDONDO BEACH programs and services. Each office will adhere to the LEP Plan to improve access for LEP individuals to its programs and services. The LEP Plan supplements the CITY OF REDONDO BEACH Title VI Program.

The CITY OF REDONDO BEACH used FTA C. 4702.1B, FTA, Office of Civil Rights Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient Persons handbook and performed the Four-Factor analysis to develop the LEP Plan.

CITY OF REDONDO BEACH LEP Policy Statement
The CITY OF REDONDO BEACH, under Title VI of the Civil Rights Act of 1964, ensures that no person shall, on the basis of race, color or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity it administers.

As clarified by Executive Order 13166, Improving Access to Services for Persons with Limited English Proficiency and resulting agency guidance, national origin discrimination includes discrimination on the basis of limited English proficiency. It is the policy of the CITY OF REDONDO BEACH to provide timely, reasonable, effective and meaningful access for LEP persons to all its programs and activities. All staff shall assist LEP individuals with free language assistance whenever an LEP person requests language assistance in order to receive the CITY OF REDONDO BEACH services. All staff are to ensure the public is treated with dignity and respect, identify the language needs for CITY OF REDONDO BEACH customers, and utilize available bilingual resources to assist customers, when needed.

Federal Authority
Section 601 of Title VI of the Civil Rights Act of 1964 provides that no person “on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” The United States Supreme Court in Lau v. Nichols (1974) stated that one type of national origin discrimination is discrimination based on a person’s inability to speak, read, write, or understand English.

LEP Plan, Updated 2023
4 Presidential Executive Order 13166, Improving Access to Services for Persons with Limited English Proficiency – was signed by President Bill Clinton to “…improve access to federally conducted and federally assisted programs and activities for persons who, as a result of national origin, are limited in their English proficiency….” This executive order is directed at implementing the protections afforded by Title VI of the Civil Rights Act of 1964 and related regulations. Accordingly, it prohibits recipients of federal financial assistance from discrimination based on national origin by failing to provide meaningful access to services to individuals who are LEP. This protection requires that LEP persons be provided an equal opportunity to benefit from or have access to services that are normally provided in English.

Overview of CITY OF REDONDO BEACH’s Transit Services
The CITY OF REDONDO BEACH is a Charter City managed under the Council/City Manager form of Government. The CITY OF REDONDO BEACH is approximately 6.4 square miles and has a population of 67,423 according to the 2020 Census Reports and a median household income of $140,786 annually, according to the American Community Survey 2022, which is above the Los Angeles County average.

The CITY OF REDONDO BEACH’S transit system, Beach Cities Transit (BCT) operates both senior/disabled demand responsive and general public fixed route services. BCT operates the WAVE a senior/disabled demand responsive service within Redondo Beach, Hermosa Beach and designated satellite areas in adjacent communities of Manhattan Beach and Torrance. BCT also operates a general public fixed route service within the Beach Cities Transit service area, which includes the cities of Redondo Beach, Hermosa Beach, Manhattan Beach, El Segundo and the LAX Bus Center.

For Title VI reporting purposes, BCT’s service area is defined as 3/4 miles around BCT’s two routes. There is a total of 182,211 individuals living in this BCT service area and the average median income for households in the service area is $113,790, not including the CITY OF REDONDO BEACH, according to the 2020 Census.

Four Factor Analysis
The Four Factor Analysis is an individualized assessment that balances the following four factors to help a recipient determine what language assistance services are appropriate to provide. The results of Beach Cities Transit’s Four Factor Analysis are provided in this section.

Factor One: Numbers of LEPs eligible to be served and
description of LEP Population Service
LEP Populations in the CITY OF REDONDO BEACH
The most accurate and updated Census data available at the time of this Update is the American Community Survey (ACS) 5-Year Estimates 2022. The ACS provides information on individuals that speak English less than “very well.” According to the ACS 2022 5-Year Estimates, there are several LEP populations within the CITY OF REDONDO BEACH, as demonstrated in Table 1.

LEP Plan, Updated 2023
5 Notably, Spanish-speaking LEPs number 1,308 individuals, composing nearly 2% of the CITY’s population.

Another LEP group of significant numbers at 3.2% are Asian and Pacific Island language speakers, however, specific language information is not separated by ethnic groups.

Table 1: LEP Populations Language Spoken at Home in CITY OF REDONDO BEACH City of Redondo Beach, CA: Population Ability to Speak English Population Estimate Percent of
Total
Total Population Over 5 Years Old 65,632
Spanish or Spanish Creole: Speak English less than "very well" 1,308 1.9 % Other Ino-European Speak English less than "very well" 967 1.4 % Asian and Pacific Islander Speak English less than "very well" 2,156 3.2 % Other Languages Speak English less than "very well" 132 .20 % Source: 2022 American Community Survey 5-Year Estimates, Table S1601 https://data.census.gov/table/ACSST5Y2016.S1601?q=Languages%20Spoken&g=160XX00US066 0018
LEP Populations in Remainder of Service Area
To conduct a careful analysis consistent with FTA C 4702.1B, this Factor One analysis was also conducted for the remainder of the BCT service area that is outside of the CITY OF REDONDO BEACH.

Title VI reporting purposes, BCT’s service area is defined as 3/4 miles around BCT’s two routes. To identify the LEP populations in this portion of the service area, the major cities along the routes were used for LEP data in El Segundo, Hermosa Beach and Manhattan Beach. ACS data available reports on individuals that speak English “less than very well were compiled.

As detailed in Table 2, Spanish-speaking LEPs number 475 and make up less than 1% of the service area population outside of the CITY OF REDONDO BEACH.

Table 2: LEP Populations Languages Spoken at Home in Remainder of BCT Service Area Population Ability to Speak English
Census Blocks in Service Area outside of CITY OF REDONDO BEACH Limited English Proficient
Estimate
Percent of
Total
Total Population 68,309
Spanish Speakers: speak English less than "very well” 475 .69% Asian and Pacific Island language speakers: speak English less than "very well" 849 1.2%
Other Indo European language speakers: speak English "less than very well" 400 0.58%
Other Language speakers: speak English "not very well" 7 0.01% Source: 2022 American Community Survey 5-Year Estimates, Table S1601 https://data.census.gov/table/ACSST5Y2022.S1601?q=Languages%20Spoken&g=160XX00US0622412,06333 64,0645400
LEP Plan, Updated 2023
6 Safe Harbor Provision
The Safe Harbor Provision, as adopted by the DOT to determine recipients’ language assistance requirements, stipulates that recipients are obligated to provide written translation of vital documents for “each eligible LEP language group that constitutes five percent (5%) or 1,000 persons, whichever is less, of the total population of persons eligible to be served or likely to be affected or encountered. The combined total LEP Spanish is 2.59 % (1.9% + .69%) for the populations in the BCT service area.

Translation Requirements
As the number of Spanish-speaking LEPs meets the Safe Harbor Threshold, The CITY OF REDONDO BEACH is required to translate vital documents into Spanish. Because no other LEP group meets 1,000 individuals or 5% (whichever is less) of the service are population, the CITY OF REDONDO BEACH is not required to provided written translation of vital documents in additional languages.

Vital documents include the Title VI Notice, Title VI Complaint Form, and Title VI Complaint Procedures.

These documents have been translated into Spanish and are available in the CITY OF REDONDO BEACH Title VI Program.

Factor Two: The frequency with which LEP persons come into contact with the program
Staff Survey
To qualify the frequency of LEP interaction with Beach Cities Transit, transit-related staff was asked to fill out a survey relating to their interactions with limited English proficient (LEP) individuals, as part of the 2017 LEP, which is the most current survey.

Based on the 2017 LEP, twenty-nine staff members from various departments completed the survey.

The surveyed departments included: CITY OF REDONDO BEACH Senior Family Services Department, CITY OF REDONDO BEACH Transit Staff, and Transportation Concepts Staff (BCT’s contracted operator). These departments were selected due to their frequent interaction with the public and with transit programs, although the survey does not differentiate between providing LEP for general public or transit inquiries.

The questionnaire included the following questions:

1. How frequently do you come into contact with limited English proficient (LEP) individuals?

2. If you were able to identify it, what languages do the LEP individuals you come into contact with speak?

3. Were you able to successfully communicate with individuals who are limited English proficient? If YES, how were you able to communicate?

4. What kinds of information were these LEP individuals seeking? The following information about LEPs was identified from the Staff Survey effort:

LEP Plan, Updated 2023
7 Interaction with LEPs:

Thirteen respondents reported daily interaction with LEP individuals and seven reported weekly interaction.

Frequency of Interaction Number of Times Reported
Daily 13
Weekly 7
Infrequently 6
Once per month 1
Never 1
Languages Spoken:

The following languages were identified by the respondents that reported some interaction with LEPs.

Consistent with Factor One results, Spanish was the LEP language most frequently reported.

LEP Language Encountered Number of Times Reported
Spanish 25
Chinese 10
Japanese 8
Korean 5
Russian 3
Italian 3
Persian 3
Portuguese 2
ASL / hearing impaired 2
Vietnamese 1
Other 2- French
1- German
Communication with LEPs:

Respondents were asked if they were able to communicate with LEP individuals and, if so, what strategies they were employing.

Only one respondent reported that they’d been unable to communicate with LEPs. Twenty-one respondents said they were able to communicate with LEPs even if in a limited way.

Method of Communication Number of Times
Reported
Rider knew enough English to communicate 15
LEP Plan, Updated 2023
8 I speak Spanish/ speak enough Spanish to communicate 6 Gesturing/ body language 6
Writing notes 4
Translation help from another staff member 3
Using brochures and maps 2
Speaking carefully and slowly/ repetition 2
Rider has another person translate 1
Interpreter for ASL 1
Questions Asked about Beach Cities Transit:

To learn more about how LEPs are using BCT services, respondents were asked to report on the topics of interest to LEPs:

Topic Number of Times Reported
Routes information/ how to get to destination 10
Bus passes/ fare information 5
Bus schedule 4
Bus’s location/ arrival time/ on time? 4
WAVE (Dial-a-Ride) information / senior
programs
4 TAP cards 3
Request to be alerted at specific stops/ what
stop to get off
3 Metro Information 1
BCT 2023 Beach CitiesTransit Services Study LEP Findings As part of the 2023 Beach Cities Transit Services Study, a project survey was conducted with 295 surveys collected, of which a total of 280 valid (completed) surveys were analyzed. Survey response counts are seen in the chart below. The survey questionnaire was distributed online and hardcopies, in English and Spanish languages.

Survey Type Count
Percent of
total surveys
Fixed-route rider survey responses 143 51%
WAVE survey responses 11 4%
Non-rider survey responses 126 45%
Total survey responses 280 100%
Total administered surveys 2952
LEP Plan, Updated 2023
9 There were no Spanish language survey respondents, which is reflective of the less than 5% LEP Spanish statistics in the BCT service area (See Table 1 and Table 2, section Factor Four) Overall respondent demographics skewed female (60%), white or Caucasian (63%), and over 35 years old with under 35 (Under 18, 18-24, and 25-34) making up only 21% of respondents.

Respondents overwhelmingly indicated household incomes greater than $75,000 with only 15% indicating a household income below $75,000. This largely aligns with the demographics of the overall service area, where the majority of South Bay residents are over 35 years of age (with a median age of 40), 66% of residents identify as white or Caucasian, and median household income above $75,000 (specifically $125,000).

The WAVE survey collected 11 valid responses from South Bay residents that indicated previous use of the service. Although 57% indicated white or Caucasian, 14% Asian, 14% Hispanic and 14% Prefer Not to Say, it is not conclusive since the 11 surveys do not constitute a significant sample size.

Ongoing Surveying
As an ongoing effort to identify LEP individuals using BCT services and their needs, The CITY OF REDONDO BEACH will ask participants at public meeting and outreach events to complete a Public Participation Survey. The survey will be available in English and Spanish and will be voluntary to complete. Completed surveys will be used to continue defining BCT riders and their transit and language and assistance needs. This survey is provided in the Public Participation Plan.

Factor Two Findings
LEP individuals, particularly Spanish-speaking LEPs utilize BCT services frequently. Evidence supporting this includes:
 Thirteen staff survey respondents reported daily interaction with LEP individuals and seven reported weekly interaction.
 Staff survey respondents reported interaction with Spanish-speaking LEPs twenty-five times.

Factor Three: The nature and importance of the program to LEPs lives.

Beach Cities Transit understands that its services are used by all groups for life-sustaining and lifeenriching activities. Within the range of programs and services it provides, the transit services are most likely to be used by LEP persons on a daily basis. For transit-dependent individuals, especially, BCT services are gravely important. The CITY OF REDONDO BEACH will not deny or delay access to services or information for LEP individuals or any individuals.

LEP Plan, Updated 2023
10 The 2023 Beach Cities Transit Services Study survey provides additional support for how critical BCT services are to transit riders, especially non-driving populations and riders dependent on BCT services.  Survey participants indicated that 17% of BCT riders could be considered “captive transit riders,” without the proper documentation to drive (Transit Services Study 2023 Appendix A Figure 4).  The dependence on BCT service with 56% of this non-driving population riding BCT four or more days a week (Transit Services Study 2023 Appendix A Figure 5)  Trip breakdown of the respondents without a driver’s license reveals that recreation (56%) and entertainment (44%) remain the predominant use for BCT. (Transit Services Study 2023 Appendix A Figure 6)
 The bus for trips (44%) to school are also at a higher rate which accounts for the student population on BCT (Transit Services Study 2023 Appendix A Figure 6)  Most riders when asked if they use another transit operator, only use BCT at 41% (Transit Services Study 2023 Appendix A Figure 9)
Additionally, The CITY OF REDONDO BEACH assessed the nature and importance of the services provided to the public through the Capital Improvement Program and Transit Operations.

Factor Four: Resources available for LEP outreach and
associated costs
The CITY OF REDONDO BEACH intends to provide meaningful access to all participants and eligible persons. There are multiple low-cost resources at The CITY’s disposal for LEP outreach, including all CITY resources and departments.

The following resources and strategies for LEP outreach exist currently and are being utilized, as appropriate:

Existing Resources Associated Costs
Bilingual staff members/ contracted transit staff Costs already assumed Vital documents translated in Spanish Costs already assumed Resources provided by Southern California
Association of Governments, the region’s MPO
Free
Title VI Brochures and Title VI Notices to the
Public posted on transit vehicles, BCT website,
and public locations.

Free to very low cost
Public outreach notices publicly posted Free to very low cost BCT Transit Map distributed to various locations Free to very low cost LEP Plan, Updated 2023
11 However, the availability of resources may limit the provision of language services in some instances.

The CITY OF REDONDO BEACH will explore the variety of tools that are available to provide efficient, effective and meaningful LEP services. The following strategies may be utilized as appropriate and as funding allows:
 Telephonic conferencing interpretation services.
 When needed, written translators will be used to ensure that vital documents, that are requested to be translated; are accurately translated.
 Simultaneous oral translation, as needed and appropriate Cost for providing language assistance will not be passed on to the customer, consistent with FTA C 4702.1B. The CITY OF REDONDO BEACH will continue to evaluate the costs associated with providing LEP services in future years.

Language Assistance Plan
The Language Assistance Plan describes how The CITY OF REDONDO BEACH will provide language assistance consistent with requirements in FTA C 4702.1B and Executive Order 13166.

The LEP Plan reflects the overall goal of improving and maintaining language access for CITY OF REDONDO BEACH customers as transit riders and project recipients. The intent is to achieve a balance that ensures meaningful access to programs and services while avoiding undue burdens on CITY OF REDONDO BEACH resources. This Plan may also serve as a guide to training CITY OF REDONDO BEACH staff in providing language assistance.

Providing Notice to LEP Individuals
Language assistance will be provided to LEP individuals through the translation of vital documents, as well as through oral language interpretation when necessary and possible.

The CITY OF REDONDO BEACH has taken the following steps to provide notice of language assistance services:

1. To ensure that LEP individuals are aware of language assistance measures, the CITY OF REDONDO BEACH has developed three brochures that explain Title VI and public rights, as well as describe the complaint procedures and where to file a complaint. These brochures are in the following locations:
o On the City website
o At the CITY OF REDONDO BEACH offices
o At public and project meetings on subjects related to the CITY OF REDONDO BEACH transit system
o On transit vehicles
LEP Plan, Updated 2023
12 2. Staff will inform residents about the language assistance services during transit-related outreach activities.

Translation of Vital Documents

1. According to the Four Factor Analysis, BCT is required to translate vital documents into Spanish. The following Title VI documents have been translated into Spanish and are available online and at public City locations:
 Title VI Notice to the Public
 Title VI Complaint Form
 Title VI Complaint Procedures
 Title VI Brochures
 Public Participation Survey (if applicable)

2. The extent of BCT’s ability and obligation to continue translating written documents will be determined on a case-by-case basis by the guidelines detailed later in this document in the Assessing Language Assistance Measures section.

Communicating with LEP Individuals
To ensure the CITY OF REDONDO BEACH makes reasonable efforts to provide language assistance as needed for in-person contact with LEP individuals.

The CITY OF REDONDO BEACH staff will use the following steps to orally communicate with LEP individuals.

Walk-In Service
The following are guidelines on how to assist a walk-in LEP individual:

1. Attempt to communicate in English first to determine if the customer can understand English sufficiently to be fully understood.

2. If customer cannot understand or effectively communicate in English, determine the language they are speaking. If you recognize the language the customer is speaking but do not speak their language, skip to Step 4.

3. If you cannot recognize the language the customer is speaking, show them the Language Identification I Speak listing so the customer can point to his/her language. Refer to Attachment 1 for the 38 languages on the “I Speak” listing.

4. Quickly determine if any of the bilingual employees, working nearby, speak the requestor’s language and are willing to interpret. If no one is immediately available; use the telephone interpreting (Phone-In-Service) services for interpreting.

LEP Plan, Updated 2023
13 5. The interpreter is to determine the customer’s needs, request, comment or complaint.

Determine the appropriate contact to respond and have interpreter assist in a timely manner to the LEP individual.

6. Give the LEP person a Title VI brochure in their language, if available.

7. Make every effort to give the LEP customer the same level of service as an English-speaking customer.

Phone-In Services
The following are considerations on how to assist a phone-in LEP individual:

1. Attempt to communicate in English first. If not possible to effectively communicate in English, determine the language being spoken.

2. Quickly determine if any of the bilingual employees, working nearby, speak the requestor’s language and are willing to interpret. If no one is immediately available; use the telephone interpreting (Phone-In-Service) services for interpreting.

3. The telephone interpreting service determines the customer’s need, request, comment, or complaint and relays it to the appropriate contact person to ensure a response is relayed to the LEP individual.

4. Quickly determine if any of the bilingual employees speak the necessary language and are able to interpret. Make every effort to give the LEP individual the same level of service as an Englishspeaking customer.

Assessing Language Assistance Measures
The CITY OF REDONDO BEACH will continuously assess the type and quality of language assistance available to provide meaningful access to services and activities. The CITY OF REDONDO BEACH has developed the following guidelines to assess its language assistance measures:

Quality Standards for Translation of Documents
As with oral interpreters, translators of written documents should be competent. Many of the same considerations apply; however, the skill of translating is very different from the skill of interpreting, and a person who is a competent interpreter may or may not be competent to translate and vice versa.

Particularly where vital documents are being translated, competence can often be achieved by use of certified translators.

Translating Written Documents
The CITY OF REDONDO BEACH will make every attempt to provide adequate and timely written translations through the following means:
 Attempt to determine the language that the “received” document is written in. If the language of the document is not readily apparent, compare it to the US Census 2000 Language Identification—“I Speak” to determine the language.

LEP Plan, Updated 2023
14  Once the language has been identified, contact an interpreter or translator to translate the entire document.
 Determine what the LEP individual requested and determine who should respond. Inform the appropriate contact person that the document has been received and relay the importance of a timely and quality response.
 Ideally, the translated version of a document should be released when the English language version is released. If this is not possible or would substantially delay release of the English version, the translated version should be distributed as soon as possible after the distribution of the English language version.
 Include a phone number in the document in order to provide better service and be able to use the telephone interpreting services for oral translations, if appropriate.  Make every effort to give the LEP individual the same level of service as an English-speaking customer.

Consideration should be given to the varying levels of reading abilities when translating written documents. Translating documents for LEP to a fourth (4th) grade literacy level ensures the targeted audience understands the information. Community-based organizations or focus groups can assist with testing translations for language and literacy level appropriateness.

Vital Documents
It is important to make an assessment as to the population percentage that do not speak English very well and the frequency and importance of the contact while considering the potential for translating vital documents. The program areas most likely to encounter the need to translate vital documents are public involvement, public information, and transit services.

Examples of vital documents for translation:
 Applications, consent forms and complaint forms;
 Notices pertaining to reduction, denial or termination of services or benefits and of the right to appeal such actions;
 Information on the right to file complaints of discrimination and how;  Information on the provision of services to individuals with disabilities;  Notices of proposed public hearings regarding proposed transit plans, projects, or changes; Whether or not a document (or the information it solicits) is “vital” will depend on the importance of the program, information, encounter, or service involved, and the consequence to the LEP individual if the information in question is not accurate or timely. Where appropriate, program managers are encouraged to create a plan for consistently determining, over time and across their various activities, what documents are “vital” to the meaningful access of the LEP populations they serve.

Awareness of rights and services is an important part of “meaningful access,” as a lack of awareness may effectively deny LEP individuals meaningful access. Where program managers are engaged in LEP Plan, Updated 2023
15 community outreach efforts as part of their programs and activities, they should regularly assess the needs of the populations frequently encountered or affected by the program to determine whether certain critical outreach materials should be translated. Community organizations may be helpful in determining what outreach materials may be most helpful to translate, and some translations may be made more effective when done in tandem with outreach methods including using ethnic media, schools and religious and community organizations to spread a message. The Four Factor Analysis may also be a useful tool for determining which languages are appropriate for translation.

Sometimes a very large document may include both vital and non-vital information. This may also be the case when the title and a phone number for obtaining more information on the contents of the document in frequently encountered languages other than English is critical, but the document is sent out to the general public and cannot reasonably be translated into many languages. In a case like this, vital information may include, for instance, providing information in appropriate languages regarding where an LEP individual might obtain an interpretation or translation of the document.

Staff Training
Training staff on the procedures of providing language assistance and how to determine whether and what type of language services a customer needs is essential to bridging the gap between policies or procedures and actual practices. Training will include how to obtain language assistance services and how to communicate needs to interpreters and translators. Providing language assistance in some program areas may also mean avoiding acronyms or industry jargon.

The CITY OF REDONDO BEACH Title VI Coordinator will be responsible for ensuring staff obtain LEP training at the same time as the Title VI Program training; on a triennial basis, or more often as necessary. The Title VI Coordinator may maintain records of staff that complete the training.

Supervisors and managers will be trained even if they do not interact regularly with LEP individuals to ensure that they are fully aware of and understand the LEP Plan. The training will enable the supervisors and managers to reinforce the LEP Plan importance and ensure its implementation by staff.

Most importantly, training will include a thorough review of the CITY OF REDONDO BEACH Title VI Program, Limited English Proficiency Plan, and Title VI Public Participation Plan; related resources; and how to access them.

The following guidelines have been developed to aide in Title VI staff training:

Language Assistance
In determining what language assistance the CITY OF REDONDO BEACH will provide LEP individuals to ensure their meaningful access to the office’s services, benefits, and activities, the CITY OF REDONDO BEACH staff will be trained on the importance of assessing and analyzing the following factors when considering LEP services.

LEP Plan, Updated 2023
16  How important is the service, benefit, or activity that the CITY OF REDONDO BEACH provides? For example, if a LEP individual cannot access the service, benefit, or activity in a language they understand, will the individual be deprived of critical services, such as the ability to exercise his or her legal rights or receive a transit benefit for which the individual is eligible? If so, the CITY OF REDONDO BEACH should focus on improving access for LEP individuals to this service, benefit or activity.
 If the office does not provide a critical service, benefit, or activity, what impact will the denial or delay of the service, benefit, or activity have on actual and intended beneficiaries? The office should consider the long-and short-term impact on beneficiaries when determining what language assistance is appropriate.
 What are the points of contact where LEP individuals interact with the office services? What language assistance will be provided to LEP individuals for each point of contact?  How can staff access the language assistance the office provides?  Be aware of the types of voluntary language services that exist at the CITY OF REDONDO BEACH to provide language assistance.
 Identify how existing staff can provide language assistance through verbal and/or written translation skills.
 Follow the steps on how to respond to LEP callers, written communication, and in-person contact.

Translation and Interpretation
The CITY OF REDONDO BEACH must ensure competency of its external interpreters and translation service consultant(s). The translation and interpretation assistance principles will be provided in the LEP training as a guide to improve access for LEP individuals.  Translation is the rendering of a written text from one language (source language) into another language (target language). Interpretation is the immediate rendering of oral language from the source language into the target language.
 Demonstrate proficiency and the ability to communicate information accurately in both English and in the other language and are able to identify and employ the appropriate mode of interpreting (e.g., consecutive, summarization, or sight translation).  Ensure the competence of translators: consider certified translators.  Ensure translators understand the expected reading level of the audience.  Ensure translators, where appropriate, have fundamental knowledge about the target language group’s vocabulary and regionalisms (dialects).
 Have knowledge in languages of specialized terms or concepts of the program or activity.  Have knowledge of any particularized vocabulary and phraseology used by the LEP individual.  Understand and follow confidentiality and impartiality rules to the same extent a CITY OF REDONDO BEACH.

LEP Plan, Updated 2023
17  Understand and adhere to their role as interpreters without deviating into a role as a counselor, legal advisor, etc.
 Provide service in a timely manner.
 Consider using telephone interpreter lines that offers speedy interpreting assistance in many different languages. Particularly appropriate where the mode of communicating with an LEP individual regardless of language proficiency occurs over the phone.  Consider using family and friends. You should not plan to rely on a LEP individual’s family members, friends, or other informal interpreters to provide language assistance services to important programs and activities; however, where LEP individuals so desire, they should be permitted to use, at their own expense, an interpreter of their own choosing in place of, or as a supplement to, the free language services you offer.

Training of Contracted Transit Operations Staff
The CITY OF REDONDO BEACH requires that its contracted operator comply with Title VI requirements including implementing a program to train employees to provide timely and reasonable language assistance to LEP populations. This training program covering language assistance shall include, but not be limited to:
 Describe the agency’s requirement to have an LEP Plan.  Provide staff with the number and proportion of LEP persons in the service area.  Describe the language assistance currently provided by the agency and how staff can access these services.
 Communicate the agency’s cultural sensitivity policies and practices.  CITY OF REDONDO BEACH Language Assistance policies and procedures:
o To help effectively assist passengers, drivers, and the community with language assistance and Title VI-related information;
o To assist with responding to any LEP related complaints or issues.  Communicate program description, purpose, and initiatives to current bus operators:
o Equip bus operators to effectively assist LEP passengers; o Encourage bus operators to report ridership trends and LEP related issues.  Include Title VI LEP training in new hire orientation and annual refresher training.  Any time changes are made by the FTA, The CITY OF REDONDO BEACH will update staff and drivers at regularly scheduled meetings or special meetings such as staff meetings, safety meetings, etc.
 Provide all staff with language assistance resources such as “I Speak” Listing and Spanish for Transit Employees. Refer to Attachment 1.

Monitoring and Updating the LEP Plan
LEP Plan, Updated 2023
18 The CITY OF REDONDO BEACH complies with requirements to update its Title VI Program every three years. During this process, the LEP plan will also be updated.

The Title VI Coordinator shall monitor implementation of the LEP Plan, making revisions to policies and procedures as may be required periodically. In monitoring compliance, an assessment will be made whether the program’s procedures allow LEP individuals to overcome language barriers and participate in a meaningful way in the program activities and services.

Monitoring shall consider information from the following sources and criteria, as well as other factors as may be appropriate:
 Review the Four Factor Analysis;
 Identify any changes in language demographics that will require language assistance;  Identify the frequency of encounters with LEP persons;  Whether existing LEP language services are adequate;
 Monitoring Public Participation Surveys;
 Identify new language resources, including software technology, when warranted.

The CITY OF REDONDO BEACH will submit its LEP accomplishments and activities, in the Title VI Program triennial report that will be transmitted to FTA.

Attachments
Attachment 1: Language Assistance Resources
LEP Plan, Updated 2023
19 LEP Plan, Updated 2023
20 LEP Plan, Updated 2023
21 City of Redondo Beach Community
Services Department
Transit Division
Public Participation Process
Fare Increases, Service Reductions
and Route Modifications
(Community Outreach Plan)
2016
Attachment 9
2 City of Redondo Beach Community Services Department
Transit Division
Public Participation Process
Fare Increases, Service Reductions and Route Modifications (Community Outreach Plan)
2016
A. Introduction
As established in the City’s Communication and Customer Service Plan dated August 17, 2010 (Exhibit 1), it is the policy of the City Council to actively solicit the involvement of citizens in the public decision-making process, through a wide variety of outreach methods including public notification, direct mail, media exposure, workshops and stakeholder meetings, and public hearings. The Communication and Customer Service Plan provides guidance and describes tools and best practices to administer effective internal and external communication.

Further, it is the policy of the City of Redondo Beach Transit Division to offer a public participation process that will provide early and continuing involvement; clear, accurate, and timely information; full public access to citizens, public agencies, and segments of the community affected by transportation plans.

Definitions

1. A Fare Increase is defined as an increase in the basic fare structure.

Fare decreases are specifically excluded.

2. Major Service Reductions are defined as decreases in service that represent a net loss of twenty-five (25%) percent of total service hours.

3. Route Modifications are defined as a change in any fixed-route transit service that exceeds twenty-five (25%) percent of the total inbound and outbound trip mileage of a route.

Redondo Beach Policy on Public Participation and Comment 3 B. Implementing Procedures
Calculation of Service Miles/Hours Reductions
In determining whether this procedure applies to a specific service reduction, the Redondo Beach Transit Division shall calculate and compare the total current service miles or hours to the proposed estimated total service miles or hours to be provided after reduced service would be implemented.

Fare Increase
The City of Redondo Beach shall receive public comment on any proposed fare increase prior to implementation. Any increase in fares shall be presented to the Redondo Beach City Council for final approval. If the fare increase is approved, the Redondo Beach Transit Division will then begin the process of conducting public meetings and soliciting public comments regarding the proposed fare increase.

Service Reductions
A major service reduction shall be any reduction in service miles or hours exceeding twenty-five (25%) percent of the total service miles or hours provided. Any major service reduction shall be approved by the Redondo Beach City Council for final approval. If the service reductions are approved, the Redondo Beach Transit Division will then begin the process of conducting public meetings and soliciting public comments regarding the proposed service reductions.

Route Modifications
A route modification shall be a change in any fixed-route transit service that exceeds twenty-five (25%) percent of the total inbound and outbound trip mileage of a route.

Route and/or schedule modifications occur primarily for several reasons:
x Public complaints
x Employee/operator complaints
x On-time performance
x Overcrowding of the bus
Redondo Beach Policy on Public Participation and Comment 4 Route modifications are reviewed by Redondo Beach Transit Division and Transit Contractor Operations staff; which is comprised of the Transit Manager, the Transit Contractor General Manager, the Transit Division staff, and related Transit Consultants. If the decision to move forward with the route modifications is approved, the recommendations are presented to the Department Director and City Manager. The recommendations are presented to the Redondo Beach City Council for consideration and approval.

After approval from the Redondo Beach City Council, the Redondo Beach Transit Division will begin the process of conducting public meetings and soliciting public comments regarding the proposed route modifications.

C. Community Outreach Plan
Per the City’s Communication and Customer Service Plan when a project, or program may impact major City services, may have major service changes or fare changes, a Community Outreach Plan shall be developed at the beginning of the process. The Plan for changes in transit services that meet the criteria shall include the following elements:

Notice
A public hearing for fare increases and major reductions shall be advertised in a daily publication of general circulation at least thirty (30) days prior to conducting such hearing and shall be held at a locations that is accessible to all interested persons including persons with disabilities and easily accessed by public transportation. In addition to the advertisements, the use of “rider alerts” and notices will be posted on-board fixed-route and paratransit vehicles when and where the meeting will take place at least thirty (30) days in advance of the scheduled public meeting date.

An explanation of the content; along with the date, time, and location of the meetings will be published along with the instructions for submitting comments; contact information for questions or additional information; the due date for the comments, and a note regarding where to find additional information on the website, www.beachcitiestransit.org.

The public meeting notice will be published in the legal section of at least one major newspaper; with one display ad per major newspaper to include publications serving minority communities.

Redondo Beach Policy on Public Participation and Comment 5 Notices will also be provided to neighborhood associations and announcements will be posted on local City Channel Cable TV stations, and/or other media venues. Such notices will also be included on the City of Redondo Beach, Beach Cities Transit (BCT) website, www.beachcitiestransit.org.

Comment cards will also be provided at the Redondo Beach City Hall, Redondo Beach libraries and Transit offices when major changes are proposed on related routes and scheduling on the fixed-route system.

Plans, Maps, or Programs
Redondo Beach Transit Division staff will make efforts to include maps, photos, or other visual tools to aid in the assisting passengers in understanding the proposed changes. When transit plans, maps, or programs are proposed to change, copies of the existing document and proposed changes will be made available at least thirty (30) days in advance of the scheduled public hearing date, as well as on the City of Redondo Beach, Beach Cities Transit (BCT) website, www.beachcitiestransit.org.

Outreach Efforts
In addition to receiving public comments from and educating those already interested and involved, Redondo Beach will provide outreach to the community. Strategies will be implemented to reasonably assess the general public sentiment; as well as to solicit helpful public input and educate those individuals unaware of the services provided by the Beach Cities Transit.

Some examples of outreach efforts are interaction with neighborhood associations, schools, social service agencies, and presentations to community civic groups.

Public Meetings
The City of Redondo Beach makes efforts to ensure that scheduling and locations are accessible to the public (this includes a location near public transportation, a time when public transportation is available; as well as an accessible building/room for individuals with disabilities).

Public information meetings will be held at various locations to inform the public of the planning process, solicit ideas, input, and feedback. At least one meeting would take place in the evening and/or on a weekend to accommodate those with traditional work schedules to attend. At least one Redondo Beach Policy on Public Participation and Comment 6 meeting will be held during a traditional work day to allow those who work in the evenings or weekends to attend. The intent of holding public informational meetings at diversified locations is to solicit broad public comments.

Special services should be available when practical, and subject to the availability of services and resources. These services may include interpreters for those who do not speak English, materials for individuals with visual impairments, and sign language interpreters. The availability of these services would be mentioned in public notices.

Surveys
Redondo Beach Transit Division conducts periodic route surveys on the fixedroute system. Passengers are encouraged to provide comments about the service.

Opportunities for Participation
The City of Redondo Beach will take a proactive approach to providing the opportunity for the public to be involved early with a continuing involvement in phases of the planning process. Prior to the public participation process, a list of contact information for citizens and organizations will be developed that will be contacted on a continuous basis to serve as a base of interested citizens for input and comment. This list will be expanded as additional citizens attend the informational public meetings and make comments.

Documentation of Public Comment and Responses
The City of Redondo Beach shall document comments received during the course of the public input process. The City of Redondo Beach shall also document how they responded to the public comments.

Comments received: Documentation of comments may be accomplished in a manner appropriate to the project and the nature of the comments.

Documentation may consist of meeting minutes, files of letters, transcripts, PowerPoint presentations, and/or a special memo that summarizes the comments. A written summary of comments and responses shall be prepared to provide the feedback to the public. A recordings and transcripts of the major points of public meetings will be made written record. When applicable, the comments will be presented to the Redondo Beach City Council for action.

Redondo Beach Policy on Public Participation and Comment 7 Response to comments: The City of Redondo Beach will respond to questions or comments from the public concerning the public participation process in a timely manner. A summary analysis and report on disposition of comments may be made a part of the final plan. Rationale for policy decisions will be available to the public in writing, if requested.

D. Additional Procedures
¾ If implementation of changes are to take place one (1) week prior to the change, new route schedules are made available to the public via BCT’s website (www.beachcitiestransit.org) in the event passengers would like to download copies. They would also be available at the City Hall offices and on buses.
¾ When the changes take place, BCT staff is made available to provide travel assistance to passengers who may not be aware of the modifications.
¾ Information regarding the changes remains available to the public for a 30-day period beyond the implementation of the changes.

Attachment:

Beach Cities Transit follows the Redondo Beach Communication and Customer Service Plan process for all other transportation plans and programs.

Redondo Beach Policy on Public Participation and Comment 8 Exhibit 1:

Communication and Customer Service Plan
EFFECTIVE MARCH 2023

TRANSIT MAP & SCHEDULE
Explore
the
South
Bay
310.802.7686 www.beachcitiestransit.org
424.212.4299 [email protected]
@RedondoBeachBCT redondobeachbct.com
Attachment 10
2 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Introduction.................................................. 3 Line 102 – Redondo Beach Station/
Redondo Beach Pier................................3
Line 109 – LAX City Bus Center/
Redondo Beach Riviera Village ..........3
Transit Connections.................................3
General Rider Information........................ 4
Top 5 Bus Riding Tips..............................4
Title VI of the Civil Rights Act.............4
WAVE Dial-A-Ride ....................................4
Clean Fuel Vehicles..................................4
Bike Lockers.................................................4 Bike Safety ...................................................4 Holiday Schedules....................................4
Trip Planning................................................4 For General Assistance..........................4
BCT Real Time, All the Time..................... 5
Computer / Smartphone *...................5
Text Messages............................................5 Phone Call.....................................................5 Find us on .....................................................5 Fare Information.......................................... 6 BCT Fares and Passes.............................6
Fixed Route Cash Fares..................6
Monthly Passes...................................6
Other Fare Options ..................................6
Pay with TAP Card.............................6
Pay with the TAP App......................6
Bus Passes....................................................6 BCT on TAP...........................................6
BCT Monthly Passes.........................6
Redondo Beach Bus Pass Subsidy
Program..................................................6 Lawndale Bus Pass Subsidy
Program..................................................6 Transit Maps.................................................. 7 BCT Lines 102 and 109.........................7
Pop out maps .............................................8 LAX City Bus Center........................8
El Segundo............................................8 Manhattan Beach.............................8
Aviation/LAX Station.......................8
Plaza El Segundo...............................8
Hermosa Beach.................................8
Redondo Beach Pier........................9
Redondo Beach Riviera Village..9
North Redondo Beach....................9
South Bay Galleria............................9
Redondo Beach Transit Center....... 10
Bus Services from Redondo Beach
Transit Center....................................11
Schedules....................................................12 Line 102...................................................... 12 Monday Only .................................... 12
Tuesday through Friday................13
Saturday ..............................................14 Sunday..................................................14 Monday School Day Trippers ....15
Tuesday through Friday School Day
Trippers.................................................15 Line 109...................................................... 16 Monday through Friday................16
Saturday & Sunday ........................16
Table of Contents Click on hyperlink to go to page
3 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686

TRANSIT CONNECTIONS
BCT provides connections to several transit systems in the South Bay, including Metro Bus and Rail, Torrance Transit, LADOT Commuter Express, Gardena GTrans, Palos Verdes Peninsula Transit Authority and Lawndale Beat.

Beach Cities Transit (BCT) serves the South Bay Region. BCT’s service area includes Redondo Beach, Hermosa Beach, Manhattan Beach, El Segundo and LAX.

Introduction
Line 102 – Redondo Beach
Station/Redondo Beach Pier
North Redondo Beach
South Bay Galleria
& Marketplace
Artesia Blvd
Business District
Redondo Beach Civic Center
Beach Cities Health District
Redondo Union High School
Redondo Beach
Transit Center
Redondo Beach Pier
Redondo Beach
Station
Hours
6:00 a.m.
to 8:00 p.m.

Service every
30 to 45 minutes
102
Line 109 – LAX City Bus Center/
Redondo Beach Riviera Village
LAX City Bus Center
Plaza El Segundo
The Point at
Rosecrans & Sepulveda
Manhattan Village Mall
Manhattan Beach Pier
Aviation Station
Douglas Station
Hermosa Beach Pier
Redondo Beach Pier
Downtown El Segundo
Redondo Beach
Riviera Village
Hours
6:00 a.m.
to 10:00 p.m.

Service every
40 to 60 minutes
109
4 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 TOP 5 BUS RIDING TIPS
» Exact change required
» No smoking, vaping, eating, or drinking
» Respect the bus driver, fellow passengers and BCT
property
» Offer priority seats for elderly and disabled
passengers
» Use headphones to listen to music, cell phones, or
other electronic devices
For the complete list of the Transit Rider Guide Do’s and Don‘ts visit www.beachcitiestransit.org.

TITLE VI OF THE CIVIL RIGHTS ACT
In accordance with Title VI of the Civil Rights Act of 1964, Beach Cities Transit is committed to ensuring that no
person shall be excluded from receiving transit services on the basis of race, color, or national origin. For more information, please visit www.beachcitiestransit.org
under Title VI Policy.

WAVE DIAL-A-RIDE
The WAVE Dial-A-Ride offers shared transportation
for Redondo Beach and Hermosa Beach senior and
disabled residents. WAVE riders can schedule trips
for these cities and designated satellite locations in
adjacent communities. For more WAVE information and
application call: Phone 310.937.6660.

CLEAN FUEL VEHICLES
BCT vehicles are powered by compressed natural gas.

BIKE LOCKERS
The Redondo Beach Transit Center (RBTC) located at 1521 Kingsdale Avenue has twelve (12) bike lockers available for rental by public bus riders.

Contact the City of Redondo Beach Transit at
310.937.6660 or email [email protected] for bicycle
locker availability.

BIKE SAFETY
Bikes are a great way to get to and from a transit stop.

Integrating bicycling with public transit can greatly
expand your travel range. For more information about
bikes on buses see Metro’s Bike Pocket Guide.

All Beach Cities Transit Buses have racks that
accommodate most bikes, including kids’ bikes (but not
tandem or electric). Space on racks is available on a first come first serve basis.

If your bike is left on the bus please contact BCT at
310.802.7686.

BCT is happy to partner with the South Bay Bicycle
Coalition.

HOLIDAY SCHEDULES
BCT lines 102 and 109 do not operate on Thanksgiving
Day, Christmas Day and New Year’s Day.

Saturday schedules are operated on Memorial Day,
Independence Day, Labor Day and Veterans Day.

TRIP PLANNING
Online
• www.beachcitiestransit.org, select Trip Planner
• redondobeachbct.com, for Real Time arrivals
• google.com/maps, click on the transit icon
• metro.net, for Metro Trip Planner
Over the Phone
• Call BCT at 310.802.7686
• Call 323.GO.METRO
• Call 511

FOR GENERAL ASSISTANCE
Phone 310.937.6660 TTY 424.212.4299
Email [email protected]
Website www.beachcitiestransit.org
Visit Redondo Beach City Hall
415 Diamond St, Redondo Beach
OR Redondo Beach Community Services
1922 Artesia Blvd, Redondo Beach
Lost & Found 310.802.7686
General Rider Information
Follow us on @RedondoBeachBCT
Beach Cities Transit buses are wheelchair
and bicycle accessible.
5 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 BCT Real Time, All the Time
GPS tracking estimates the
arrival time of your bus. You
can use BCT’s Real Time by
using a computer, smartphone,
text message, or phone call.

COMPUTER / SMARTPHONE *
Go to www.redondobeachBCT.com
Select Live Bus Map or Arrival Times
You will see your estimated real-time bus arrival
*Desktop, Laptops, Tablet, or Smartphone

TEXT MESSAGES
Text to 41411
Message: BCTBUS stop number
You will receive a text with the estimated real-time bus arrival

PHONE CALL
Call (310) 878–9277 Have your bus stop number ready
You will hear the directions to get the estimated real-time bus arrival

FIND US ON
6 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686

BCT FARES AND PASSES
Fixed Route Cash Fares
Adults/Students (Grades K-12) $1.00
Seniors/Disabled $0.50
Medicare Card Holders $0.50
BCT System Transfers FREE
Interagency Transfers $0.25
Monthly Passes
Type of Pass Redondo Beach
Residents
Non-Residents
Adults $40.00 $40.00
Students K-12 $8.00 $20.00
Senior/Disabled $5.00 $10.00

BUS PASSES
BCT on TAP
BCT joins Metro and other regional transit agencies
on the Transit Access Pass, known as TAP. BCT
accepts TAP cards loaded with cash value or an EZ
transit pass. Please note that BCT monthly passes
are not yet available on TAP.

You can purchase or reload your TAP card at:

Redondo Beach City Hall
415 Diamond St, Door #2
(Call 310.937.6660 for BCT TAP)
Online at taptogo.net
By phone 866.827.8646
TAP vending machines at RBTC and
Metro rail stations
TAP vendor locations (visit taptogo.net)
BCT Monthly Passes
If you are interested in obtaining a BCT monthly
pass, you must register for a BCT Identification
Card. The BCT Identification Card Application can be
found online at www.beachcitiestransit.org.

Redondo Beach Bus Pass Subsidy Program
Redondo Beach residents who are seniors, disabled
or a student may qualify for a BCT or Metro EZ Pass
subsidy. Please apply for the discounts online at
www.beachcitiestransit.org or go to City Hall.

Lawndale Bus Pass Subsidy Program
Lawndale residents who are seniors, disabled or a
student may qualify for discounted local BCT bus
passes. Please apply online at
www.beachcitiestransit.org or go to City Hall.

OTHER FARE OPTIONS
Pay with TAP Card
Pay with the TAP App
Fare Information
Available on Android and iPhone
7 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 BCT LINES 102 AND 109
344
T3
T8
344
344
T4X
T4X
T4X
T4X
344
T8
T9
T9
T8
T8
G5
G5
T8
T8
T8
232
232
232
232
232
232
232
T3
T3
T3
T3 TR3
T8
T7
T7
T7
T7
T13
T13
T13 T13
BBBR3
BBBR3
C&K Line Link
125 125
CR6
C6
111
111
117
LAX M
LAX M
LAX M
LAX C
LAX C
CE438
CE438
CE574
CE438
CE439
CE439
CE438
CE438
CE574
CE574
CE574
CE574
CE574
PV225
PV226
PV225 CE448 CE448
120 120
120
120
G3 210
G5
T2
T2
T1 T2
T2
344 T2
T8
T8
LWR
LWR
LWR
LWR
LWR
LWR
344
BBB3
BBB3
C6
CR6
T6
T1
T6
T6
Douglas Station
El Segundo Station
Mariposa
Station
Redondo Beach
Station
Aviation/LAX
Station
40 40
40 G1X G1X
CE438
CE439
T4X
G4
G4
40 212
211
211
211
211
211
212
215
215
215
Hawthorne/Lennox
Station
111 C6 LAX C
CR6
BBB3
102 117 BBBR3 T8
40 232
T10
T10
G7X
G7X
G7X
T13
Redondo Beach Pier
Seaside
Lagoon
King
Harbor
The SEA Lab
Hermosa Beach Pier
Redondo
Union
High
School Little Company
of Mary Hospital
Beach Cities Health District
Healthcare Partners
Del Amo Blvd City Hall
&
Library
North
Library
Dominguez Park
& Heritage Court
City Hall & Library
City
Hall The Plunge (Urho Saari Swim Stadium) Recreation Park Plaza El Segundo
The Point
Hawthorne
Municipal
Airport
Los Angeles (LAX)
International Airport
Del Amo
Fashion
Center
Torrance
Promenade
El Camino
College
Mira Costa
High School
Lawndale
High School
Leuzinger
High School
Bishop Montgomery
High School
University
of West LA
El Segundo
High School
Otis College of Art & Design
UCLA
Medical
Group
Kaiser
Clinic
Torrance
Memorial
Medical Center
Toyota
Sports
Center
Hollywood
Park
SoFi
Stadium
Manhattan Beach Pier &
Roundhouse Aquarium
North Manhattan Beach
Redondo Beach Riviera Village
Manhattan
Village Mall
Metlox Plaza
South Bay
Galleria
South Bay
Marketplace
Library
Zamperini
Field
Anderson
Park
Polliwog
Park
Marine
Sports
Park
El Segundo
Park
Alta
Vista
Park
Valley
Park
El Nido
Park
Columbia
Park
Aviation Park
& Performing
Arts Center
Hopkins
Wilderness Park
Veterans Park
Clark Stadium
South
Park
Live Oak Park &
Joslyn Community Ctr
Sand
Dune
Park
City Hall & Library

KINGSDALE AVE
Redondo Beach
Transit Center 4
102
1 2
3 5
6 109
109
LAX
City Bus
Center
7 8
9 10
11 13
12 102

MANHATTAN
BEACH

HERMOSA
BEACH

LAWNDALE

PALOS VERDES ESTATES

HAWTHORNE

TORRANCE

REDONDO
BEACH

EL SEGUNDO

ARTESIA BLVD
Sepulveda Blvd
Blanche RdPacific Ave
Manhattan Beach Blvd
2nd St
Space Park Dr
Marine Ave
El Segundo Blvd El Segundo Blvd
135th St
Mariposa Ave 120th St
Imperial Hwy
Lennox Blvd

ROSECRANS AVE
ALLIED
WAY

HUGHES WAY
Manhattan Beach Blvd
Marine Ave
Rosecrans Ave
GRAND AVE Holly Ave MAIN ST

IMPERIAL AVE

CALIFORNIAST

IMPERIAL HWY
96TH ST
182ND ST
Westchester Pkwy
Arbor Vitae St
Pershing Dr
World Way W
Vista Del Mar

AIRPORT BLVD
AVIATION BLVDLa Cienega Blvd
SepulvedaBlvd

SEPULVEDA BLVD
Douglas St
Nash St
190TH ST
Ripley Ave
190th St
Del Amo Blvd
Torrance Blvd
Carson St
Anita St/190th St
Herondo St

DIAMOND ST
AVE I

VIA VALENCIA
Lomita Blvd
Skypark Dr
235th St
Pacific Coast Highway

HERMOSA AVE

HARBOR DR
10th St
Pier Ave

MANHATTAN AVE

HIGHLAND AVE
14th St

HAWTHORNE BLVD
Prairie Ave
Yukon Ave
Madrona Ave
Maple Ave
Redondo Beach Blvd
Inglewood Ave
La Brea Ave
Prairie Ave Prairie Ave
Yukon Ave Yukon Ave
Inglewood Ave Inglewood Ave
Hawthorne Blvd

VAIL AVE
Anza Ave
Hawthorne Blvd

RINDGE LANE
Grant Ave
Pacific Coast Hwy

PARKPL CATAL NI A AVE

PROSPECT AVE

TORRA NCE BLVD

REDONDOBEACH AVE
Camino Real
Calle Mayor
Gould Ave
Aviation Blvd
Lincoln Blvd
La Tijera Blvd
Carson St
Prospect Ave
405
105
405
1 1
1 91 91
107
Ardmore Ave
Valley Dr

PALOS VERDES BLVD
BERYL
Sepulveda Blvd

PARK PL
Palos Verdes Dr N

CENTURY BLVD
T13
Beach Cities Transit Lines
School/College
Medical Office/Hospital
Place of Interest
Shopping Center/Mall
Designed by CHK America
Park
Civic/Government Building
Metro and Municipal Bus Lines
Transfer point
102
109
Airport

MAP LEGEND
Other Transit Service
Beach Cities Transit and Others
Other Buses
Bus Stops
shown on pop out maps only
See pop out maps for more details.

Metro Rail Lines/Station
Neighboring Municipal Bus Operators
BBB Santa Monica’s Big Blue Bus
C Culver CityBus
CE LADOT Commuter Express
G GTrans
LAX Free Shuttles to LAX Terminals
LW Lawndale Beat
PV Palos Verdes Peninsula Transit
R Rapid (limited stop) Route
T Torrance Transit
Timepoint
1 HERMOSA
BEACH
Transit
Maps BEACH CITIES TRANSIT • Lines 102 & 109
8 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 G5
C6
LAX M
BBBR3
120
BBB3
CE438 CE438
Aviation/LAX Station
109
12 IMPERIAL HWY

AVIATIONBLVD
Douglas St
105
CR6
120 C6
C&K Link
CR6
BBB3
G5 LAXM
BBBR3 CE438
CE574
LAX M
111
T8
BBB3 C6
BBBR3
LAX C
LAX City Bus
Center
109 111 C6 LAX C
CR6
BBB3
102 117 BBBR3 T8
40 232
13 96TH ST

CENTURY
BLVD

AIRPORT BLVD
Sepulveda Blvd
CR6

LAX CITY BUS CENTER AVIATION/LAX STATION
City
Hall
The Plunge
(Swim Stadium)
Recreation
Park
El Segundo
High School Library
11 Mariposa Ave
Franklin Ave
Pine Ave
Eucalyptus Dr
Sheldon St
Palm Ave
Oak Ave

GRAND AVE
Holly Ave Richmond St
Whiting St
Virginia St

MAIN ST
125
125
232
UCLA
Medical
Group
Manhattan
Village
Mall
Manhattan Village Field Greenbelt
Plaza
El Segundo
The Point
Douglas
Station
109
125
10 PARK PL

ALLIED WAY

HUGHES WAY

SEPULVEDA BL

APOLLO ST

DOUGLASST
Nash St

VILLAGE
DR

ROSECRANS AVE

PARK VIEW AVE
Valley Dr

PARK PL

EL SEGUNDO PLAZA EL SEGUNDO
City Hall & Library
Manhattan Beach
Pier & Roundhouse Aquarium
Metlox
Plaza
Live Oak Park &
Joslyn Community Ctr
Greenbelt
CE438
109 126
CE438
9 MANHATTAN AVE

MANHATTAN BEACH BLVD

HIGHLAND
AVE
15th St
16th St
18th St
The Strand
14th St
13th St
12th St
Highland Ave
Valley
Ardmore
10th St
9th St
A

MANHATTAN BEACH
Pop out maps
232
232
T13
T13
CE438
Hermosa
Beach Pier
City Hall &
Library
Clark Stadium &
Lawnbowling
Green Greenbelt
Noble
Park Skate Park &
Community
Center
109
T13
CE438
8 PCH
Aviation

HERMOSA AVE
10th St
Manhattan
Palm
The Strand
Monterey
Sunset
Valley
Ardmore
Bayview
Loma
8th St
7th St
6th St
9th St
11th St
14th St
16th St
17th St
18th St
19th St
Pier Ave
Prospect
Ave
1 HERMOSA BEACH
9 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686

SOUTH BAY GALLERIA
T8
CE574
CE574
CE438
G1X LWR
215
Redondo Beach
Performing
Arts Center
Aviation
Park
Redondo Beach
Station
102 CE438
215 LWR
G1X
CE574
6 Space Park Dr
Manhattan
Beach Blvd
Aviation Bl
Marine Ave

REDONDO BEACHAVE
Aviation
Blv
d
405

NORTH REDONDO BEACH
232
232
PV225
PV225
PV226
CE438
Miramar
Park
Redondo
Beach
Riviera
Village
Redondo State Beach
109
PV225
PV226
CE438
7 AVE I
Ave H
Esplanade
Vista Del Mar
Del Norte
Ave F
Ave E
Ave D
Ave C
Ave G
VIA

VALENCIA
PALOS
VERDES
BLVD

CATALINA
Calle Mayor
Palos Verdes Blvd
ELEN A Pacific Coast Highway
Calle Miramar
232
232
CE438
CE438
T13
T13
CE438
T13
Redondo
Beach
Pier
Seaside
Lagoon
King Harbor
International
Boardwalk
Redondo
Union HS
City Hall
& Library
Veterans
Park
State BeachRedondo
Czuleger
Park
102
T3
T7
T3
T7
2 1

DIAMOND
Camino Real
Pacific
Coast
Highway
1 Broadway
Pearl

TORRANCE BLVD
BERYL

HARBOR DR
Garnet
Francisca
Emerald
Vincent
Carnelian
Elena

CATALINA
Esplanade
Sea Hawk Way

REDONDO BEACH PIER

REDONDO BEACH RIVIERA VILLAGE
Pop out maps
South Bay
Marketplace
Ralphs
Target
South Bay
Galleria
Pacific
Crest
Cemetery
Transit Center
102 T8 T13
T2
T8
344
211
G3
T2
210
40 211
102
102
G3
LWex
LWR 4

ARTESIA BLVD
182ND ST

HAWTHORNEBLVD
Inglewood Ave
Grant Ave

K NI GSDALE AVE
10 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686

KINGSDALE
AVENU
E
Artesia
Blvd
Upper Lot at
1519 Kingsdale
6 7 8 9 10 11
5 4 3 2 1
Public
Restroom
Pick-Up
and
Drop-Off
Area
(Lower Lot)
Park and Ride (Upper Lot)
Torrance
GTrans GTrans Transit Metro
Metro Metro Metro Metro BCT Lawndale
Beat
Metro
EV EV
EV
Redondo Beach Transit Center Bus Bays
# Bus Bay
ADA Accessible
Parking
Drop Off
Ticket
Vending
Machine
Bicycle
Ramp
Stairs
Crosswalk
Sidewalk
Racks
Lockers EV EV Designated
Redondo Beach Transit Center
211
210
210
G3
344
T2
T13
T13
T8
T2
T8
344
211
344
T8
G3
40 40
LWR
T2
210
211
G3
40 LWR
South Bay
Marketplace
Ralphs
Target
El Nido
Park
Columbia
Park
South Bay
Galleria
Pacific Crest
Cemetery
Redondo Beach Transit Center
Bays – 1 11
182ND ST

ARTESIA BLVD
1/4 mile
or 10 min
walk
1/2 mile or
15 min walk
Ripley Ave

HAWTHORNE BLVD
Redondo
Beach Blvd
Inglewood Ave
Grant Ave

KINGSDALE AVE
Bikeway
Beach Cities Transit (BCT)
Line Destination Board at
102 Redondo Beach Pier 2
102 Redondo Beach Station –
Metro Line 2
GTrans (G)
3 Compton Station –
Metro Line 7 8
Metro (M)
40 Downtown LA – Union Station 10 11
210 Hollywood/Vine Station –
Metro Line 3 4 5
211 Downtown Inglewood
Station – Metro Line 6
Torrance Transit (T)
2 El Camino College 9
2 Del Amo Mall 9
Lawndale Beat (LW)
LWR Residential Route 1
Redondo Beach Transit Center (RBTC) is
1521 Kingsdale Ave, Redondo Beach, CA 90278
RBTC Upper Parking Lot is
1519 Kingsdale Ave, Redondo Beach, CA 90278

MAP LEGEND
1 – 11 Transit Center Bus Bay
Other Buses
Bus Lines
Parking
Shopping
Park
11 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 T8
T8
T2T5 T5
210
211 211 211
215
215

LWR LWR
LWR
40 40
T2
T2 T13
G3
T2
T8
T8
G3
T5
40 210
T2
T8
Downtown LA – Union Station
210 G3
344
344
344
T13 T13
T13
T13
344
El Camino
College
LWR
215
LAX City Bus Center
El Segundo
Station
Douglas
Station
Aviation/LAX
Mariposa Station Station
Hollywood/Vine Station
Crenshaw
Station
Vermont/
Athens
Station
Avalon
Station
Harbor
Freeway
Station
Hawthorne/Lennox
Station
Downtown
Inglewood Station
MLK Transit
Center at
Compton
Station
Expo/Crenshaw Station
Wilshire/Western Station
Redondo Beach
Station
T2 becomes T5
211 becomes 215
Redondo Beach Transit Center
SEE

VICINITY

MAP FOR
DETAIL
T8 Willowbrook/
Rosa Parks
Station
Harbor Gateway
Transit Center
344
910/
950
Artesia
Station
T13
T3
T7
Artesia Bl
182ND ST
Artesia Bl
El Segundo Bl
Imperial Hwy
96th St
Myrrh St Alondra Bl
Compton Bl
Gardena Bl
Grace Av
Manchester Bl Florence Av
Arbor Vitae St
Century Bl
Locust St
Main St
Wilmington Av
Acacia Av
Alameda St
Vail Av
Vermont Av
Rindge Ln
Diamond St
Redondo Beach Bl
Beryl St
Prospect Av
Pacific Coast Hwy
Inglewood Av
Hawthorne Bl La Brea Av
Firmona Av
Grevillea Av
Anza AvHawthorne Bl
Torrance Bl
Torrance Bl
Pacific Coast Hwy (PCH)
190th St
170th St
166th
156th St
153rd Pl
Marine Av
Rosecrans Av
Manhattan Beach Bl Manhattan Beach Bl
Carson St
Del Amo Bl
Skypark Dr
Prairie Av
Prairie Av
Osage Av
Freeman Av
Madrona Av
Madison St
Crenshaw Bl
Crenshaw Bl
Crenshaw Bl
Van Ness Av Van Ness AvAviation Bl
Nash St
Sepulveda Bl Sepulveda Bl
Catalina Av
105 105 105
405
110
110
405
Palos Verdes Dr
Sea Cove Dr
Hawthorne Bl
Walnut St
Victoria St
Central Av
190th St
Pier Av
Broadway
Hermosa Av
Redondo
Beach
Pier
Del
Amo
Mall
Carson/
Hawthorne Hub
Mary K. Giordano
Regional Transit Center
Pacific Coast Hwy/
Crenshaw

TORRANCE
LOMITA

GARDENA

LOS ANGELES

COMPTON

HAWTHORNE

INGLEWOOD

EL SEGUNDO
LAX

AIRPORT

MANHATTAN
BEACH

REDONDO
BEACH

LAWNDALE
Redondo Union
High School
Little
Company
of Mary
Hospital
Beach Cities
Health District
North Library
Lawndale
High
School Leuzinger
High
School
Torrance Memorial
Medical Center
Redondo
Beach City Hall
& Library
Dominguez Park
& Heritage Court
Aviation Park
& Performing
Arts Center
SoFi Stadium
Hollywood Park
Manhattan Beach
Village
The Point
Anderson
Park
Compton/Woodley
Airport
Santa Monica Bay
King Harbor Marina
Alondra
Park
Zamperini
Field
Hawthorne
Municipal
Airport
Hermosa
Beach
Pier
Manhattan Beach Pier &
Roundhouse Aquarium

HERMOSA
BEACH
RANCHO

PALOS VERDES
Cal State Univ
Dominguez Hills
CARSON
Dignity Health
Sports Park
Mira Costa
High School
Hermosa Beach
City Hall & Library
Bus Services from Redondo Beach Transit Center
www.BeachCitiesTransit.org RideGTrans.com metro.net
Bus Lines
Connecting Lines

MAP LEGEND
Beach Cities Transit (BCT)
Metro Bus (M)
Lawndale Beat (LW)
GTrans (G)
Torrance Transit (T)
Metro Rail Other bus & rail
lines not shown.

See System Maps.
peak only
Metro Busway
40 210 344
211 215
T2 T5 T13
G3
LWR
T8
910/
950 to
terminals
LAX Shuttle
transit.torranceca.gov www.LawndaleCity.org
Check your transit operator’s website using their link or by scanning their QR code for the latest updates. 12 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Line 102 Redondo Beach Pier –
Redondo Beach Metro C (Green) Line Station
1 2 3 4 4 5 6
– – – – – – –
6:00 6:03 6:10 6:23 6:33 6:38 6:47
6:30 6:33 6:40 6:53 7:03 7:08 7:17
7:10 7:13 7:20 7:33 7:43 7:48 7:57
– – – – – – –
– – – – – – –
– – – – – – –
7:45 7:48 7:55 8:08 8:18 8:23 8:32
8:20 8:23 8:30 8:43 8:53 8:58 9:07
8:55 8:58 9:05 9:18 9:33 9:38 9:47
9:35 9:38 9:45 9:58 10:13 10:18 10:27
10:10 10:13 10:20 10:33 10:48 10:53 11:02
10:50 10:53 11:00 11:13 11:28 11:33 11:42
11:30 11:33 11:40 11:53 12:08 12:13 12:22
12:05 12:08 12:15 12:28 12:43 12:48 12:57
12:45 12:48 12:55 1:08 1:23 1:28 1:37
1:25 1:28 1:35 1:48 2:03 2:08 2:17
2:00 2:03 2:10 2:23 2:38 2:43 2:52
2:40 2:43 2:50 3:03 3:18 3:23 3:32
3:20 3:23 3:30 3:43 3:58 4:03 4:12
* 3:35 3:46 – – 4:06 4:21
* 3:40 3:50 → Express to C Line → 4:15
* 3:45 3:55 – – 4:15 4:24
3:55 3:58 4:05 4:18 4:33 4:38 4:47
4:35 4:38 4:45 4:58 5:13 5:18 5:27
5:15 5:18 5:25 5:38 5:53 5:58 6:07
5:50 5:53 6:00 6:13 6:28 6:33 6:42
6:30 6:33 6:40 6:53 7:08 7:13 7:22
AM PM
* Operates only when RUHS is in session.
6 5 4 4 3 2 1
6:19 6:28 6:35 6:45 6:56 7:04 7:07
6:52 7:01 7:08 7:18 7:29 7:37 7:40
7:22 7:31 7:38 7:48 7:59 8:07 8:10
8:02 8:11 8:18 8:28 8:39 8:47 8:50
*8:25 8:34 – – 8:59 9:07 9:10
*8:30 8:39 – – 9:04 9:12 9:15
*8:35 8:44 – – 9:09 9:17 9:20
8:37 8:46 8:53 9:03 9:14 9:22 9:25
9:12 9:21 9:28 9:38 9:49 9:57 10:00
9:52 10:01 10:08 10:18 10:29 10:37 10:40
10:37 10:46 10:53 11:03 11:14 11:22 11:25
11:07 11:16 11:23 11:33 11:44 11:52 11:55
11:47 11:56 12:03 12:13 12:24 12:32 12:35
12:27 12:36 12:43 12:53 1:04 1:12 1:15
1:02 1:11 1:18 1:28 1:39 1:47 1:50
1:42 1:51 1:58 2:08 2:19 2:27 2:30
2:22 2:31 2:38 2:48 2:59 3:07 3:10
2:57 3:06 3:13 3:23 3:34 3:42 3:45
3:37 3:46 3:53 4:03 4:14 4:22 4:25
4:17 4:26 4:33 4:43 4:54 5:02 5:05
– – – – – – –
– – – – – – –
– – – – – – –
4:52 5:01 5:08 5:18 5:29 5:37 5:40
5:32 5:41 5:48 5:58 6:09 6:17 6:20
6:12 6:21 6:28 6:38 6:49 6:57 7:00
6:47 6:56 7:03 7:13 7:24 7:32 7:35
7:27 7:36 7:43 – – – –
AM PM
* Operates only when RUHS is in session.
102

NORTHBOUND
Redondo Beach Pier to
Metro C (Green) Line Station

SOUTHBOUND
Metro C (Green) Line Station to
Redondo Beach Pier
Redondo.

Beach Pier
Redondo.

Beach Pier
Diamond St &.

PCH
Diamond St &.

PCH
Beryl St &.
190th St
Beryl St &.
190th St
Arrive Redondo
Beach Transit Ctr
Arrive Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Artesia Blvd &.

Mackay Ln
Artesia Blvd &.

Mackay Ln
Redondo.

Beach Sta
Redondo.

Beach Sta

MONDAY ONLY
13 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Line 102 Redondo Beach Pier – 102 Redondo Beach Metro C (Green) Line Station

TUESDAY THROUGH FRIDAY
1 2 3 4 4 5 6
– – – – – – –
6:00 6:03 6:10 6:23 6:33 6:38 6:47
– – – – – – –
6:30 6:33 6:40 6:53 7:03 7:08 7:17
– – – – – – –
– – – – – – –
7:10 7:13 7:20 7:33 7:43 7:48 7:57
7:45 7:48 7:55 8:08 8:18 8:23 8:32
8:20 8:23 8:30 8:43 8:53 8:58 9:07
8:55 8:58 9:05 9:18 9:33 9:38 9:47
9:35 9:38 9:45 9:58 10:13 10:18 10:27
10:10 10:13 10:20 10:33 10:48 10:53 11:02
10:50 10:53 11:00 11:13 11:28 11:33 11:42
11:30 11:33 11:40 11:53 12:08 12:13 12:22
12:05 12:08 12:15 12:28 12:43 12:48 12:57
12:45 12:48 12:55 1:08 1:23 1:28 1:37
1:25 1:28 1:35 1:48 2:03 2:08 2:17
2:00 2:03 2:10 2:23 2:38 2:43 2:52
2:40 2:43 2:50 3:03 3:18 3:23 3:32
3:20 3:23 3:30 3:43 3:58 4:03 4:12
* 3:35 3:46 – – 4:06 4:21
* 3:40 3:50 → Express to C Line → 4:15
* 3:45 3:55 – – 4:15 4:24
3:55 3:58 4:05 4:18 4:33 4:38 4:47
4:35 4:38 4:45 4:58 5:13 5:18 5:27
5:15 5:18 5:25 5:38 5:53 5:58 6:07
5:50 5:53 6:00 6:13 6:28 6:33 6:42
6:30 6:33 6:40 6:53 7:08 7:13 7:22
AM PM
* Operates only when RUHS is in session.
6 5 4 4 3 2 1
6:19 6:28 6:35 6:45 6:56 7:04 7:07
6:52 7:01 7:08 7:18 7:29 7:37 7:40
*7:20 7:29 – – 7:54 8:02 8:05
7:22 7:31 7:38 7:48 7:59 8:07 8:10
*7:25 7:34 – – 7:59 8:07 8:10
*7:30 7:39 – – 8:04 8:12 8:15
8:02 8:11 8:18 8:28 8:39 8:47 8:50
8:37 8:46 8:53 9:03 9:14 9:22 9:25
9:12 9:21 9:28 9:38 9:49 9:57 10:00
9:52 10:01 10:08 10:18 10:29 10:37 10:40
10:37 10:46 10:53 11:03 11:14 11:22 11:25
11:07 11:16 11:23 11:33 11:44 11:52 11:55
11:47 11:56 12:03 12:13 12:24 12:32 12:35
12:27 12:36 12:43 12:53 1:04 1:12 1:15
1:02 1:11 1:18 1:28 1:39 1:47 1:50
1:42 1:51 1:58 2:08 2:19 2:27 2:30
2:22 2:31 2:38 2:48 2:59 3:07 3:10
2:57 3:06 3:13 3:23 3:34 3:42 3:45
3:37 3:46 3:53 4:03 4:14 4:22 4:25
4:17 4:26 4:33 4:43 4:54 5:02 5:05
– – – – – – –
– – – – – – –
– – – – – – –
4:52 5:01 5:08 5:18 5:29 5:37 5:40
5:32 5:41 5:48 5:58 6:09 6:17 6:20
6:12 6:21 6:28 6:38 6:49 6:57 7:00
6:47 6:56 7:03 7:13 7:24 7:32 7:35
7:27 7:36 7:43 – – – –
AM PM
* Operates only when RUHS is in session.

NORTHBOUND
Redondo Beach Pier to
Metro C (Green) Line Station

SOUTHBOUND
Metro C (Green) Line Station to
Redondo Beach Pier
Redondo.

Beach Pier
Redondo.

Beach Pier
Diamond St &.

PCH
Diamond St &.

PCH
Beryl St &.
190th St
Beryl St &.
190th St
Arrive Redondo
Beach Transit Ctr
Arrive Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Artesia Blvd &.

Mackay Ln
Artesia Blvd &.

Mackay Ln
Redondo.

Beach Sta
Redondo.

Beach Sta
14 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Line 102 Redondo Beach Pier – 102 Redondo Beach Metro C (Green) Line Station SUNDAY

SATURDAY
1 2 3 4 4 5 6
8:00 8:03 8:10 8:23 8:38 8:43 8:52
8:40 8:43 8:50 9:03 9:18 9:23 9:32
9:20 9:23 9:30 9:43 9:58 10:03 10:12
9:55 9:58 10:05 10:18 10:33 10:38 10:47
10:35 10:38 10:45 10:58 11:13 11:18 11:27
11:15 11:18 11:25 11:38 11:53 11:58 12:07
11:50 11:53 12:00 12:13 12:28 12:33 12:42
12:30 12:33 12:40 12:53 1:08 1:13 1:22
1:10 1:13 1:20 1:33 1:48 1:53 2:02
1:48 1:51 1:58 2:11 2:26 2:31 2:40
2:25 2:28 2:35 2:48 3:03 3:08 3:17
3:05 3:08 3:15 3:28 3:43 3:48 3:57
3:43 3:46 3:53 4:06 4:21 4:26 4:35
4:20 4:23 4:30 4:43 4:58 5:03 5:12
5:00 5:03 5:10 5:23 5:38 5:43 5:52
5:38 5:41 5:48 6:01 6:16 6:21 6:30
6:15 6:18 6:25 6:38 6:53 6:58 7:07
6:55 6:58 7:05 7:18 – – –
7:33 7:36 7:43 7:56 – – –
AM PM
1 2 3 4 4 5 6
9:10 9:13 9:20 9:33 9:43 9:48 9:57
10:00 10:03 10:10 10:23 10:33 10:38 10:47
10:50 10:53 11:00 11:13 11:23 11:28 11:37
11:40 11:43 11:50 12:03 12:18 12:23 12:32
12:30 12:33 12:40 12:53 1:08 1:13 1:22
1:25 1:28 1:35 1:48 2:03 2:08 2:17
2:15 2:18 2:25 2:38 2:53 2:58 3:07
3:10 3:13 3:20 3:33 3:48 3:53 4:02
4:00 4:03 4:10 4:23 4:38 4:43 4:52
4:55 4:58 5:05 5:18 5:33 5:38 5:47
5:45 5:48 5:55 6:08 6:23 6:28 6:37
6:40 6:43 6:50 7:03 – – –
AM PM
6 5 4 4 3 2 1
8:57 9:06 9:13 9:23 9:34 9:42 9:45
9:37 9:46 9:53 10:03 10:14 10:22 10:25
10:17 10:26 10:33 10:43 10:54 11:02 11:05
10:52 11:01 11:08 11:18 11:29 11:37 11:40
11:32 11:41 11:48 11:58 12:09 12:17 12:20
12:12 12:21 12:28 12:38 12:49 12:57 1:00
12:47 12:56 1:03 1:13 1:24 1:32 1:35
1:27 1:36 1:43 1:53 2:04 2:12 2:15
2:07 2:16 2:23 2:33 2:44 2:52 2:55
2:45 2:54 3:01 3:11 3:22 3:30 3:33
3:22 3:31 3:38 3:48 3:59 4:07 4:10
4:02 4:11 4:18 4:28 4:39 4:47 4:50
4:40 4:49 4:56 5:06 5:17 5:25 5:28
5:17 5:26 5:33 5:43 5:54 6:02 6:05
5:57 6:06 6:13 6:23 6:34 6:42 6:45
6:35 6:44 6:51 7:01 7:12 7:20 7:23
7:12 7:21 7:28 7:38 7:49 7:57 8:00
AM PM
6 5 4 4 3 2 1
9:59 10:08 10:15 10:20 10:31 10:39 10:42
10:49 10:58 11:05 11:10 11:21 11:29 11:32
11:39 11:48 11:55 12:00 12:11 12:19 12:22
12:34 12:43 12:50 12:55 1:06 1:14 1:17
1:24 1:33 1:40 1:45 1:56 2:04 2:07
2:19 2:28 2:35 2:40 2:51 2:59 3:02
3:09 3:18 3:25 3:30 3:41 3:49 3:52
4:04 4:13 4:20 4:25 4:36 4:44 4:47
4:54 5:03 5:10 5:15 5:26 5:34 5:37
5:49 5:58 6:05 6:10 6:21 6:29 6:32
6:39 6:48 6:55 – – – –
AM PM

NORTHBOUND
Redondo Beach Pier to
Metro C (Green) Line Station

SOUTHBOUND
Metro C (Green) Line Station to
Redondo Beach Pier
Redondo.

Beach Pier
Redondo.

Beach Pier
Diamond St &.

PCH
Diamond St &.

PCH
Beryl St &.
190th St
Beryl St &.
190th St
Arrive Redondo
Beach Transit Ctr
Arrive Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Depart Redondo
Beach Transit Ctr
Artesia Blvd &.

Mackay Ln
Artesia Blvd &.

Mackay Ln
Redondo.

Beach Sta
Redondo.

Beach Sta
15 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Redondo.

Beach Pier
Diamond St &.

PCH (RUHS)
Diamond St &.

PCH (RUHS)
Beryl St &.
190th St
Beryl St &.
190th St
Redondo Beach
Transit Ctr
Redondo Beach
Transit Ctr
Artesia Blvd &.

Mackay Ln
Artesia Blvd &.

Mackay Ln
Redondo.

Beach Sta
Redondo.

Beach Sta

MONDAY SCHOOL DAY TRIPPERS
SOUTHBOUND.
to Redondo Union High School
SOUTHBOUND.
to Redondo Union High School
NORTHBOUND.
from Redondo Union High School
NORTHBOUND.
from Redondo Union High School
6 5 4 3 1 3 4 5 6
*3:35 3:46 – 4:06 4:21
*3:40 3:50 4:15
*3:45 3:55 – 4:15 4:24
PM * Operates only when RUHS is in session.
*8:25 8:34 – 8:59 9:07 9:10
*8:30 8:39 – 9:04 9:12 9:15
*8:35 8:44 – 9:09 9:17 9:20
AM * Operates only when RUHS is in session.
→ Express to C Line Station →
2 2
Redondo Union High School Tripper Service is subject to adjustment or cancellation based on school calendars. Open to public.

Redondo.

Beach Pier
Diamond St &.

PCH (RUHS)
Diamond St &.

PCH (RUHS)
Beryl St &.
190th St
Beryl St &.
190th St
Redondo Beach
Transit Ctr
Redondo Beach
Transit Ctr
Artesia Blvd &.

Mackay Ln
Artesia Blvd &.

Mackay Ln
Redondo.

Beach Sta
Redondo.

Beach Sta

TUESDAY THROUGH FRIDAY SCHOOL DAY TRIPPERS
6 5 4 3 1 3 4 5 6
*3:35 3:46 – 4:06 4:21
*3:40 3:50 4:15
*3:45 3:55 – 4:15 4:24
PM * Operates only when RUHS is in session.
*7:20 7:29 – 7:54 8:02 8:05
*7:25 7:34 – 7:59 8:07 8:10
*7:30 7:39 – 8:04 8:12 8:15
AM * Operates only when RUHS is in session.
→ Express to C Line Station →
2 2
Line 102102 Redondo Union High School Tripper Schedule
16 Effective March 2023 · www.beachcitiestransit.org · 310.802.7686 Palos Verdes Bl.
& Via Valencia
Palos Verdes Bl.
& Via Valencia
Hermosa Ave &
10th St
Hermosa Ave &.
11th St
Highland Ave &
14th St
Highland Ave &.
14th St
Park Place at.

Douglas
Main St &.

Holly Ave
Main St &.

Holly Ave
Aviation.

Station
Aviation.

Station
Park Place at.

Douglas
LAX City Bus.

Center
LAX City Bus.

Center

MONDAY THROUGH FRIDAY
Line 109109 Redondo Beach Riviera Village – LAX City Bus Center

NORTHBOUND
Redondo Beach Riviera Village to
LAX City Bus Center

SOUTHBOUND
LAX City Bus Center to
Redondo Beach Riviera Village

SATURDAY & SUNDAY
7 8 9 10 11 12 13
– – – – – – –
– – – – – – –
6:00 6:17 6:28 6:42 6:53 7:03 7:13
6:30 6:47 6:58 7:12 7:23 7:33 7:43
7:25 7:42 7:53 8:07 8:18 8:28 8:38
8:10 8:27 8:38 8:52 9:07 9:17 9:27
8:50 9:07 9:18 9:32 9:47 9:57 10:07
9:35 9:52 10:03 10:17 10:32 10:42 10:52
10:25 10:42 10:53 11:07 11:22 11:32 11:42
11:10 11:27 11:38 11:52 12:07 12:17 12:27
11:50 12:07 12:18 12:32 12:47 12:57 1:07
12:35 12:52 1:03 1:17 1:32 1:42 1:52
1:45 2:02 2:13 2:27 2:42 2:52 3:02
2:30 2:47 2:58 3:12 3:27 3:37 3:47
3:10 3:27 3:38 3:52 4:07 4:17 4:27
3:55 4:12 4:23 4:37 4:52 5:02 5:12
4:45 5:02 5:13 5:27 5:42 5:52 6:02
5:30 5:47 5:58 6:12 6:27 6:37 6:47
6:10 6:27 6:38 6:52 7:07 7:17 7:27
6:55 7:12 7:23 7:37 7:52 8:02 8:12
7:45 8:02 8:13 8:27 8:42 8:52 9:02
8:30 8:47 8:58 9:12 9:27 9:37 9:47
AM PM
7 8 9 10 11 12 13
– – – – – – –
6:05 6:22 6:33 6:47 7:02 7:12 7:22
7:05 7:22 7:33 7:47 8:02 8:12 8:22
8:15 8:32 8:43 8:57 9:12 9:22 9:32
9:10 9:27 9:38 9:52 10:07 10:17 10:27
10:10 10:27 10:38 10:52 11:07 11:17 11:27
11:15 11:32 11:43 11:57 12:12 12:22 12:32
12:10 12:27 12:38 12:52 1:07 1:17 1:27
1:10 1:27 1:38 1:52 2:07 2:17 2:27
2:35 2:52 3:03 3:17 3:32 3:42 3:52
3:30 3:47 3:58 4:12 4:27 4:37 4:47
4:30 4:47 4:58 5:12 5:27 5:37 5:47
5:35 5:52 6:03 6:17 6:32 6:42 6:52
6:30 6:47 6:58 7:12 7:27 7:37 7:47
7:30 7:47 7:58 8:12 8:27 8:37 8:47
8:30 8:47 8:58 9:12 9:27 9:37 9:47
AM PM
13 12 11 10 9 8 7
5:55 6:07 6:21 6:39 6:51 7:00 7:15
6:40 6:52 7:06 7:24 7:36 7:45 8:00
7:20 7:32 7:46 8:04 8:16 8:25 8:40
8:05 8:17 8:31 8:49 9:01 9:10 9:25
8:55 9:07 9:21 9:39 9:51 10:00 10:15
9:40 9:52 10:06 10:24 10:36 10:45 11:00
10:20 10:32 10:46 11:04 11:16 11:25 11:40
11:05 11:17 11:31 11:49 12:01 12:10 12:25
12:15 12:27 12:41 12:59 1:11 1:20 1:35
1:00 1:12 1:26 1:44 1:56 2:05 2:20
1:40 1:52 2:06 2:24 2:36 2:45 3:00
2:25 2:37 2:51 3:09 3:21 3:30 3:45
3:15 3:27 3:41 3:59 4:11 4:20 4:35
4:00 4:12 4:26 4:44 4:56 5:05 5:20
4:40 4:52 5:06 5:24 5:36 5:45 6:00
5:25 5:37 5:51 6:09 6:21 6:30 6:45
6:15 6:27 6:41 6:59 7:11 7:20 7:35
7:00 7:12 7:26 7:44 7:56 8:05 8:20
7:40 7:52 8:06 8:24 8:36 8:45 9:00
8:25 8:37 8:51 9:09 9:21 9:30 9:45
AM PM
13 12 11 10 9 8 7
6:45 6:57 7:11 7:29 7:41 7:50 8:05
7:40 7:52 8:06 8:24 8:36 8:45 9:00
8:40 8:52 9:06 9:24 9:36 9:45 10:00
9:45 9:57 10:11 10:29 10:41 10:50 11:05
10:40 10:52 11:06 11:24 11:36 11:45 12:00
11:40 11:52 12:06 12:24 12:36 12:45 1:00
1:05 1:17 1:31 1:49 2:01 2:10 2:25
2:00 2:12 2:26 2:44 2:56 3:05 3:20
3:00 3:12 3:26 3:44 3:56 4:05 4:20
4:05 4:17 4:31 4:49 5:01 5:10 5:25
5:00 5:12 5:26 5:44 5:56 6:05 6:20
6:00 6:12 6:26 6:44 6:56 7:05 7:20
7:05 7:17 7:31 7:49 8:01 8:10 8:25
8:00 8:12 8:26 8:44 8:56 9:05 9:20
8:55 9:07 9:21 9:39 9:51 10:00 10:15
AM PM