Globafone Inc. Iridium Satellite Services Terms and Agreement (1) Availability of Limited Service: Service is generally available to satellite terminals equipped with this service when users are located within the satellite footprint and using the phone per the directions. Service is furnished to Customer or Customer’s authorized user as described in the attached quote. Only one telephone number per terminal. The customer has no property right to the phone number. GLOBAFONE reserves the right to assign, designate or change such number or SIM card, when, in its sole discretion, such an action is reasonably necessary for the conduct of its business. (2) GLOBAFONE Service: Customer has contracted to have GLOBAFONE provide the Iridium equipment and services as outlined in the attached quote, provided by Iridium Communications and GLOBAFONE is an authorized reseller of Iridium equipment, voice and data services. The customer agrees to remain as a subscriber of the service for a period of one year from the date of service activation, and furthermore, agrees to pay any applicable activation, monthly service, service usage fees, and any applicable taxes thereon. Additionally, in the event Iridium/service provider shall increase costs, fees, and or charges to GlobaFone, GlobaFone may increase its fees upon 15 days written notice and such increase shall be reasonably related to Iridium’s service provider’s increase. However, no price increase shall be effective without the Customer’s written consent. (3) Early Termination: Early terminations during the first year of service are subject to a $400.00 cancellation fee. Unless canceled, service will renew for successive one (1) year service periods at the same terms and conditions contained herein.
Notice of termination must be made in writing to GLOBAFONE Client Services, 155 Lafayette Rd, Suite 1, North Hampton, NH 03862-2464, no less than thirty (30) days prior to the expiration of any term of this Agreement. This Service Agreement cannot be assigned without the written consent of GLOBAFONE. GLOBAFONE reserves the right to terminate this Contract at any time during the contract period for any reason. Terminated lines will be billed for the full month, regardless of the termination date.
(4) Invoicing and Guarantee of Payment of Services: GLOBAFONE will invoice the customer monthly. Payment terms are NET 30 days from the invoice date. Monthly recurring charges are billed monthly in advance. The customer understands that they are responsible for all call charges, including but not limited to, direct airtime, long distance, and roaming charges (if applicable), and charges for any customer-elected, value-added services (when available). Payment must be made in U.S.
Dollars. Customer requests for direct billing are subject to credit approval and may be subject to required deposits and/or direct payment by credit card or a guarantee authorized against a valid accepted credit card. (5) Taxes: The price of the service does not include sales, usage, excise, ad valorem, property, or any other taxes now or hereafter imposed, directly or indirectly, by any governmental authority or agency with respect to the Service Customers shall pay such taxes directly or reimburse GLOBAFONE for any such taxes. GLOBAFONE reserves the right to charge these taxes and fees at any time.
(6) Non-Payment/Breach: Invoices will be presented per client instructions. If there are any errors in the invoice, it is the client’s responsibility to notify GLOBAFONE within thirty (30) days of receipt. Late notification of invoice errors shall not justify paying invoices late. Customer shall pay GLOBAFONE all costs including without limitation, reasonable attorney fees, the fees of any collection agency, and any other costs incurred by GLOBAFONE in exercising any of its rights under the Agreement. If GLOBAFONE suspends the client’s service for non- payment, a recommissioning fee of $300.00 per SIM card will apply for each terminal re-activated.
(7) Utilization of the GlobaFone / Iridium Network: GLOBAFONE grants the client access to the Iridium network for making and receiving phone calls and sending and receiving data through Iridium’s network. If GLOBAFONE has reason to believe the client is using the iridium services for illegal purposes, we reserve the right to immediately suspend service with no liability or recourse from the client. There will be compelling evidence or reasons for GLOBAFONE to do this or it may be at the request of law enforcement personnel. Service will be suspended with no notice to the client. (8) Limitation of Liability: Although Iridium’s network is designed to provide full global coverage, the satellite services provided by GLOBAFONE may be temporarily interrupted, delayed, or otherwise limited and may not be available everywhere in the world. GLOBAFONE makes no representation that it can provide uninterrupted service. Furthermore, GLOBAFONE shall have no liabilities or credit due for interrupted service unless caused by the gross negligence or willful misconduct of GLOBAFONE, or unless Iridium provides credit to GLOBAFONE, GLOBAFONE shall not be liable for acts or omissions of other carriers, equipment failures or modifications, acts of God, strikes, government actions, or other causes beyond our reasonable control.
GLOBAFONE MAKES NO WARRANTIES WITH RESPECT TO THE SERVICE OF ANY KIND WHATSOEVER, EXPRESSED, OR IMPLIED, EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT. THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXCLUDED,
GLOBAFONE SHALL NOT BE LIABLE TO ITS DISTRIBUTOR OR CUSTOMER OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
(9) Subscriber Terminals and Equipment: Unless provided otherwise, GLOBAFONE is not responsible for the installation, operation, quality of transmission, or maintenance of Customer equipment. If equipment is stolen, the client must call GLOBAFONE immediately for service suspension as the client is responsible for all charges as agreed upon in this Agreement.
(10) Licensing: Customer’s wishing to operate satellite phones while in foreign territories shall be required to obtain any and all licensing or approvals that may be required to operate within that territory. GLOBAFONE does not guarantee any authority to transmit voice and data services from territories other than those allowing trans-border operations of Iridium equipment.
(11) Quote: The quote outlining the pricing and the items is attached to this contract. (12) Governing Law: This contract is governed by the laws of the state of California.
IN WITNESS WHEREOF, the parties have executed this Agreement in Redondo Beach, California, as of this 21st day of May, 2024.
CITY OF REDONDO BEACH, GLOBAFONE, INC.,
a chartered municipal corporation a New Hampshire corporation __________________________ By: _______________________
James A. Light, Mayor Name: Gina Gilmore
Title: _______________________
APPROVED:
__________________________
Diane Strickfaden, Risk Manager
ATTEST:
__________________________
Eleanor Manzano, City Clerk
APPROVED AS TO FORM:
__________________________
Michael W. Webb, City Attorney
Your Source for Satellite Communication Solutions
Price Quote
To: Captain Ben Bellante Date: September 13, 2023
Agency: City of Redondo Beach Time: 4:12:14 PM
From: Paula Roberts
Re: Iridium PTT Phones Only Quote valid for 30 days
CLIN Stock # Description Price QTY Total Price
001 IRDM
9575PTT
Iridium 9575 PTT Phone Kit
Includes: Phone handset, Lithium-ion Battery, AC and
DC chargers, international plugs, external auxiliary
antenna and antenna adapter, leather holster, Handsfree headset, USB to mini-USB data cable, and Quick Start Guide.
$1,772.00 7 $12,404.00
002 Shipping UPS Ground Shipping $150.00 1 $150.00
TOTAL $12,554.00
Pricing is our best customer pricing we give all government contracts.
Availability 7-10 days ARO
Please contact me at 603-433-7232 or [email protected] if you have any questions regarding this information. 155 Lafayette Road
North Hampton, NH 03862
Phone: 603.433.7232
Fax: 603.436.8152
www.globafone.com