Water Subcommittee
January 26, 2022

PROPOSAL FOR THE CITY OF RIALTORFP 22-021
Drought
Contingency
Plan

Ms. Shanita Simmons
Purchasing Manager
City of Rialto
150 S. Palm Avenue
Rialto, CA 92376
WSC Inland Empire
9375 Archibald Avenue,
Suite 200
Rancho Cucamonga, CA
91730
P: 909.483.3200
F: 909.354.3482
Dear Ms. Simmons,
The City of Rialto (City) has a long history of delivering reliable, high-quality, and cost-effective service to your residents. The City was recently awarded a grant from the U.S. Bureau of Reclamation (USBR) WaterSMART program to develop a regional Drought Contingency Plan (DCP) using the Drought Response Program Framework developed by USBR. The City is seeking a consultant to develop a DCP that will enable it to provide water for public health and safety, and minimize impacts of drought on economic activity and environmental resources, while protecting the interest of its citizens.

WSC is excited for the opportunity to build on our prior work developing the City's Urban Water Management Plans (UWMPs) as part of San Bernardino Valley Municipal Water District's 2020 Integrated Regional UWMP (IRUWMP) and 2015 Regional UWMP. WSC has worked with the City and its regional partners through many collaborative water supply planning efforts in the Upper Santa Ana River (SAR) Watershed. We will draw from our knowledge of the local conditions, relationships, and opportunities to develop mitigation and response actions in collaboration with the City and its local water partners and stakeholders.

WSC’s team and approach offer several unique benefits to the City:
y Familiarity with local water resources and data. WSC has completed many recent, relevant water supply planning documents in the region. Through this work, we gained knowledge of the relevant data and studies needed to successfully complete the DCP. We will leverage this knowledge to be efficient and effective.
y Understanding of stakeholders' objectives. Our engagement in the Santa Ana River (SAR) watershed and throughout California gives us powerful insight into local water resource conditions, potential partnerships, and collaborative solutions. We will collaborate with the City and its partners to combine existing and new project concepts into actionable steps the City can take now to improve long-term resilience to drought. We will structure and describe the mitigation actions in the DCP to align with grant funding priorities to set the City up for success in capturing critical funding from the recently passed federal infrastructure package. y Integration with the City's other planning efforts. Our team has experience working in the region and has been involved in many of the local, regional planning efforts. We will develop the DCP to integrate with the City and its regional partners' ongoing planning efforts. We will leverage the past and integrate with the future.

We live and work in this watershed and recognize the stewardship of our resources by the City and its regional partners. We are proud to have contributed to the sustainable management of our water supplies in the past and we hope to continue that work on this project. We invite you to review our proposal in detail and contact our references to learn more about how WSC delivers transformational planning documents.

Thank you for this opportunity to submit our proposal. We look forward to partnering with the Task Force members on this important endeavor. Please do not hesitate to contact our proposed Project Manager, Laine Carlson, if you have any questions.

Sincerely,
Water Systems Consulting, Inc.

Laine Carlson PE, T2 & D2 Water Operator
Project Manager | Vice President
909.483.3200 x201
Jeroen Olthof, PE, MS, MBA
Principal in Charge | Chief Operating Officer
858.397 .2617 x301

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WATER SYSTEMS CONSULTING, INC.

RFP Signature Page

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 1
WATER SYSTEMS CONSULTING, INC.

Project Understanding
The City of Rialto (City or Rialto) sits at the base of the San Bernardino Mountains in the interior valley known as the San Bernardino Valley and within the Santa Ana River Basin Watershed. Land use within the City is principally composed of single and multi-family residences, a centralized business and commercial district, and some institutional and industrial areas. The City was home to over 104,000 residents in
2020, according to the 2020 Census.

Water is supplied within the City by three retail water agencies: the City through Rialto Water Services, West
Valley Water District (WVWD), and the Fontana Water
Company (FWC). Sources include groundwater, local
surface water, recycled water, and imported water from
the State Water Project through San Bernardino Valley
Municipal Water District, a State Water contractor and
wholesale supplier.

Based on our understanding of the regional water context and the City’s goals and policies, we have identified the following key success factors for this DCP:

Leverage the existing
water resource planning
work in the region to
maximize the value of the
grant funds received for the City
and its partners.

Develop response and
mitigation actions to
address the full range of
potential water supply
vulnerabilities, including drought,
climate change, and groundwater
quality.

Position the City
and its partners for
additional grant funding
to implement future
projects that build drought
resiliency.
1 2 3
While these supplies are reliable and sufficient to meet projected demands, it is critical to evaluate the potential impacts of future droughts, climate change, and other
vulnerabilities on water supply and proactively mitigate risks to help maintain long term supply reliability, even in the face of drought.

Rialto was awarded grant funding from the USBR
WaterSMART program to develop a regional Drought
Contingency Plan (DCP) using the Drought Response
Program Framework developed by USBR. This DCP,
through the development of mitigation and response
actions and collaboration with its local water partners and stakeholders, will enable the City to provide water for public health and safety, and minimize impacts of drought on economic activity and environmental resources, while protecting the interest of its citizens.

Maximize value of grant funding
Build on existing planning efforts
Develop response and mitigation actions
Position for implementation funding
Collaborate with local water partners
Minimize impacts of drought
Protect the interests of your citizens
WSC will deliver a clear,
supported, compliant plan,
grounded in your vision that
positions you to succeed and
continue your leadership in
water supply reliability.

Our knowledge of your water supplies, existing data, and the USBR Drought Response Program Framework means we are exceptionally prepared to lead this Regional DCP.

The following sections describe our understanding of the project and our approach to completing it.

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1 San Bernardino
MWD
Fontana WaterCompany
Rialto Water
Services
West Valley
Water District
West
Valley
Water
District
City of Colton
Rubidoux Community
Services District
The jurisdictional and water
resources context in the region
is complex and will require close
coordination with multiple
stakeholders to develop an
efficient and effective Drought
Contingency Plan.
2 The region has access to a diverse water supply portfolio and each source has its own unique risks that will be evaluated in the DCP. Local surface water and groundwater from Lytle Creek are an important local supply, but can be significantly impacted by drought. Ground water levels in Lytle Creek area drop quickly during drought and production capacity declines significantly 3 The Rialto Basin Groundwater
Council is beginning preparation
of a Groundwater Management
Plan that will help plan for long
term sustainability of this source
and will directly inform the DCP.

Groundwater contamination from local Superfund
sites impacting groundwater quality is currently under
remediation. The vulnerability assessment will include
specific areas of poor water quality to identify any additional mitigation measures that may be needed to protect or recover local groundwater supplies impacted by contaminants.
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WATER SYSTEMS CONSULTING, INC.

Project Approach
WSC will leverage our experience and prior work to efficiently develop a DCP that meets your goals.

WSC will leverage our extensive local water resources knowledge and recent work to efficiently incorporate and build on the work from the 2020 IRUWMP to develop a consistent DCP that compliments other water management efforts.

As the authors of the 2020 Upper Santa Ana Watershed
Integrated Regional Urban Water Management Plan (2020
IRUWMP), we have thorough knowledge of regional water
resources; the latest long-term population, supply and demand projections; and local, regional and statewide water supply vulnerabilities. A DCP has many elements in common with the 2020 IRUWMP so we can leverage our recent work to
deliver an efficient DCP that builds on and is consistent with the 2020 IRUWMP and other water management efforts.

To develop the 2020 IRUWMP, we collaborated with the
City, WVWD, FWC, San Bernardino Valley Municipal Water
District (Valley District) and many other local water agencies to develop a comprehensive water budget for the region that will inform the DCP. As part of the 2020 IRUWMP, we
also developed updated Water Shortage Contingency Plans (WSCPs) for Rialto and many of your neighboring water
agencies, which included water shortage response actions that will also form part of the DCP .

WSC has developed the following
approach to deliver a successful
DCP that Rialto and its partners
will use to inform future planning
and projects throughout the City
and surrounding communities to
enhance water supply reliability,
minimize the impacts of drought,
and support a thriving community.

Step 1
Determine Future
Demands
The DCP uses 2020
IRUWMP demand
projections.

Step 2
Develop Drought
Monitoring Framework
The DCP develops a
drought monitoring
framework that can
integrate with the
efforts of the BTAC,
San Bernardino Basin
Groundwater Council,
and Rialto Groundwater
Council to monitor
drought conditions and
identify when to trigger
drought responses.

Step 3
Assess Supply
Vulnerability
The DCP builds on the
supply reliability analysis
in the 2020 IRUWMP
and the Local Hazard
Mitigation Plan and takes
a deeper dive into the
water supply Vulnerability
Assessment, including
risks of groundwater
contamination.

Step 4
Develop Future
Supply and Response/
Mitigation Options
The DCP builds on
drought response
actions from WSCPs,
and defines mitigation
activities and projects, to
build resilience to drought
and other vulnerabilities.

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WATER SYSTEMS CONSULTING, INC.

Clear and Effective Stakeholder Communication Drives Buy-In Development of an effective DCP requires engagement
and buy-in from a broad range of stakeholders. As the
grantee, the City will be responsible for ultimately adopting the DCP, but many other stakeholders will influence
the development of the plan as well. Our team includes effective communicators and technical experts who have
backgrounds working for public water agencies and as
strategic communications professionals. We work together to anticipate stakeholder needs, design effective engagement experiences, and communicate technical concepts clearly and concisely with an emphasis on graphical presentation.

We also develop clear, concise deliverables that are well organized, easy to understand, and user-friendly.

A Communication and Outreach plan will be prepared early in the project to identify the key stakeholder groups that will play a role in DCP development, which are expected to include a Drought Task Force, the USBR Grant Technical
Contact, the Rialto Utilities Commission, the Rialto City Council, and the general public.

Central to the DCP development is forming and engaging
a Drought Task Force comprised of knowledgeable local
water leaders who can offer diverse, informed perspectives to support effective drought contingency planning. WSC is currently leading engagement for Western Municipal Water Districts’ DCP Drought Task Force with over 40 members
and has facilitated many large regional workshops with Rialto and its partners throughout the development of the 2020 IRUWMP and prior planning work. WSC will assist the City with forming the Drought Task Force and communicating
the benefits of joining as well as the anticipated role and level of time commitment for members. The task force will help identify a path to increase regional water supply reliability and proactively address the region’s concern with drought.

Task Force members will participate in eight (8) interactive workshops to inform key milestones and decisions within the DCP, as well as a workshop to review the Draft DCP and
discuss comments.

ROLE IN DCP DEVELOPMENT
GROUP

INFORM/

EDUCATE
GATHER

PERCEPTIONS/

OPINIONS

ADVISE DECIDE
Drought Task
Force X X X
USBR Technical
Grant Contact X
Rialto Utilities
Commission X X X
Rialto
City Council
General Public X X
out INFORMOUTREACH
One-way
communication
to educate,
inform

ENGAGEMENT
Multi-directional communication
to inform plan decisions.

Drought Task Force Workshops:

Workshop #1: Drought Task Force Kickoff
Workshop #2: Drought Monitoring and Response Actions
Workshop #3: Vulnerability Assessment Part 1
Workshop #4: Vulnerability Assessment Part 2 and
Mitigation Actions Part 1
Workshop #5: Mitigation Actions Part 2
Workshop #6: Operational and Administrative Framework
Workshop #7: Draft DCP Plan
Workshop #8: TBD based on DCP development needs
WSC anticipates conducting the Drought Task Force
workshops in person to most effectively engage the group.

However, WSC is experienced with facilitating effective virtual meetings and can conduct the Drought Task Force workshops in a virtual setting if requirements and conditions.

Comprehensive Mitigation Actions that Address Specific Vulnerabilities and Align with Funding To create a framework for drought contingency planning, specific threats to the region’s critical water resources and factors contributing to those threats must be understood.

In addition, past climate, water supply, water use trends, and a range of potential future drought conditions and
climate change impacts must be considered. A vulnerability assessment will identify and evaluate specific risks and impacts of drought and other water supply threats to the City and its stakeholders. A comprehensive analysis will be conducted with input from the Drought Task Force
developed through interactive workshops.

Vulnerabilities include but are not limited to:
y Reduced supplies and increased demands due to climate change
y Infrastructure damage in the event of an earthquake,
flood, wildfire, or other emergency
y Regulatory, environmental, and water rights constraints y Cost constraints and affordability
y Source water quality degradation
y Ecosystem and habitat impacts due to reduced supply or impaired water quality
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Climate change impacts for the region have been evaluated in several prior studies that can be leveraged to inform the DCP. Any climate change information gaps identified will be addressed by undertaking targeted assessments that
meet USBR guidance and provide actionable information
for regional water management. The assessments will use climate change datasets published by DWR that are widely used and accepted in existing regulatory processes for the water sector in California, have comprehensive coverage of the state, and are readily accessible. Statewide models and projection datasets available from DWR depict climate conditions for California under historical, 2030, and 2070 conditions. The localized climate datasets from Cal Adapt and DWR can be used to derive change variables for
projecting water supply and demand during normal and dry years as well as multi-year drought periods. The results will be used for assessing adequacy of imported supplies, mitigation activities, and response actions to meet local demand under future climate change scenarios.

Based on the results of the vulnerability assessment, the Drought Task Force will develop a set of mitigation actions to reduce specific risks to critical resources. Mitigation actions listed in the DCP may include projects already planned or underway, newly proposed projects by individual agencies or groups of agencies, or projects recommended as a result of the Rialto Basin Groundwater Management Plan that is being developed in parallel. The DCP will also include a range of Drought Response Actions that will largely be informed by the stakeholders’ recently updated WSCPs.

WSC understands the importance of positioning drought
mitigation projects for outside funding programs. A
major benefit of going through this DCP process is to
systematically evaluate risks and identify any actions
that may be needed to reduce those risks, in addition to any ongoing or planned actions. Compiling all of that
information in one plan and linking the projects to specific vulnerabilities and benefits will set the City and its partners up to leverage drought funding from USBR and other state and federal programs in the future.

This is a landmark moment for drought funding. On
November 15, the federal government finalized an
infrastructure package that includes $8.3 Billion dedicated for western water infrastructure. WSC has helped our
clients secure more than $233 million in grants and
low-interest loans. We will coordinate with the City and its partners to identify and define benefits of improvement projects that would enhance drought resiliency in
preparation for pursuing funding.
2020
IRUWMP
WSCP
Demand
Management
Measures
Shortage
Response
Actions Drought
Contingency Plan
(DCP)
Drought Mitigation
Actions from the
Rialto Groundwater
Management Plan, Local
Hazard Mitigation Plan
or other documents
Acti ons
Drought Response
Existi ng Drought
Miti gati on Acti ons
fr om Project List
Project &
Benefits
Grant Funding for Water
Supply Resilience Projects
Vulnerabilit Assessment
Conducted with
Drought Task Force
New Drought Miti gati ons
Acti ons Developed by
Drought Task Force
Projects will be described and categorized in the context of funding priorities for key grant programs so the DCP can be used to quickly identify projects that are eligible for certain grants, and the information in the plan can be easily adapted into relevant grant applications. Typical grant program priorities include: benefits to a disadvantaged community, reduces reliance on the Delta, supports habitat, reduced water consumption, reduces energy used to manage water, addressed the impacts of climate change, improves water quality, and more.

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Scope of Work
This Scope of Work aligns with the tasks outlined in the RFP, with modifications to streamline the descriptions and to reflect WSC’s assumptions and approach.

Task 1.0 Project Management

1.1 Kickoff Meeting
y Conduct an in-person project kick-off meeting
with Rialto staff to (1) review the scope, schedule
and approach to developing the DCP, (2), identify
key stakeholder groups and define outreach and
communication needs for each and (3) discuss formation
of the Drought Task Force.

1.2 Monthly Progress Reports
y Provide monthly invoices and project progress reports.

Reports will include: summary of progress for the prior month, proposed activities for the upcoming month,
pending information needs, out-of-scope items, percent
complete/budget status summary, updated project
schedule. The project duration is assumed to be eighteen (18) months.

1.3 Project Meetings and Conference Calls
y Conduct up to six (6) as-needed meetings and/or
conference calls to provide regular updates on work
performed to date and project milestones. These
meetings will be used as a forum to gain Rialto staff input and discuss any data needs. The budget is based on half of the meetings being virtual and half in-person.

1.4 Coordination with Rialto Staff
y Provide on-going coordination with Rialto staff, including impromptu calls and emails and bi-weekly virtual
check-in calls with the Rialto project manager to provide regular updates on the project status relative to scope and budget and review outstanding data or coordination
needs.

1.5 Stakeholder Workshop–Draft DCP Review
y Coordinate and conduct a workshop to provide an
overview of the preliminary draft version of the DCP and solicit comments from Rialto staff and stakeholders.

DELIVERABLES: Project schedule, monthly invoices and
progress reports, meeting agendas and minutes.

MEETINGS: Project kick-off meeting, 6 as-needed
coordination meetings, bi-weekly check-in calls
ASSUMPTIONS: Agendas will be provided one week in
advance of each meeting. Meeting minutes will be provided within one week after each meeting.

Task 2.0 Data Collection and
Literature Review
WSC already has much of the data needed to support
development of the DCP through our work on the 2020
IRUWMP so additional data needs are anticipated to be
limited.
y Develop and maintain data collection list with reference documents and data sets, in a searchable format. Data
will be requested in a checklist format to be easily
trackable.

DELIVERABLES: Data request log
Task 3.0 System and Service Area
Much of this section can be efficiently adapted from the 2020 IRUWMP by compiling the information for each of
the water suppliers that provide water within the City. y Define the DCP plan area (City of Rialto) and
summarize Rialto’s systems and service areas, including existing water facilities, key water resources, drought planning and analysis conducted to date, water
availability, supply needs, water management strategies and challenges, and current and future land uses. Rialto’s social, economic, and demographic factors, projected
growth, and climate will also be summarized.
y Update population estimates using 2020 Census Block
data or other applicable sources.
y Develop a description of Rialto for use in the DCP
stakeholder engagement process.

DELIVERABLES: Description of Rialto for use in stakeholder engagement process, background chapter describing
the system and service area, incorporated into the DCP
document.

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Task 4.0 Describe Supplies and
Demands
Much of this section can be efficiently adapted from the 2020 IRUWMP by compiling the information for each
of the water suppliers that provide water within the City.

New information developed as part of the Rialto Basin
Groundwater Management Plan will be incorporated when
available.
y Summarize projected water demand by sector, in five-
year increments, to 25 years or greater.
y Summarize each water supply source and anticipated
availability under various hydrologic conditions.
y Describe current and projected land uses affecting the water management planning in the City.
y Discuss water supply projects and programs that may be undertaken to meet the total projected water use.
y Evaluate reliability under severe hydrologic conditions (five consecutive dry years).

DELIVERABLES: Tables and graphs summarizing supply and
demand, incorporated into the DCP document.

Task 5.0 Water Supply Reliability and
Customer Response to Drought
Each of the suppliers that provide water service to the City adopted an updated Water Shortage Contingency Plan
(WSCP) in 2021. Response actions defined in each WSCP
will be compiled in the DCP and will inform Drought Task Force discussions on how the various suppliers can work together to implement a coordinated response.
y Identify, evaluate, and prioritize near-term drought
response actions that can be triggered during specific
stages of drought to manage the limited supply and
decrease the severity of immediate impacts.
y Discuss equitable allocations of drought water resources for various use types, estimate water savings, impacts
to users, lead time to activate response actions,
implementation costs, and procedural requirements.

DELIVERABLES: Content will be used to develop the
drought response framework within the DCP.

Task 6.0 Perform a Vulnerability
Assessment
WSC will engage collaboratively with the Drought Task
Force to inform the risks and potential impacts to be
evaluated in the Vulnerability Assessment and the results will be presented to the Drought Task Force at a subsequent workshop.
y Propose and conduct a climate/drought vulnerability
assessment to determine how a drought impacts Rialto’s
resources. The vulnerability assessment will be based on a range of future conditions and will evaluate the risks and impacts of drought and other climate change related risks (like wildfire), as well as groundwater quality. The assessment will leverage climate change evaluations in prior studies and any climate change information gaps identified will be addressed by undertaking targeted assessments
using climate change datasets published by DWR.
y Describe the reliability and vulnerability of the water supply to seasonal or climatic shortage including the
effects of climate change and uncertainties related to
changing hydrologic conditions.
y Evaluate multiple sources of water supply, planned water supply, and describe data, methods, and basis for 1 year + supply shortage conditions, the reliability of each supply source, total water supply sources vs projected water use, historical drought hydrology, and describe supplied and demands under climate change and regulatory changes.

DELIVERABLES: Draft and final vulnerability assessment, incorporated into the DCP document.

Task 7.0 Communication and
Outreach
y Prepare a communication and outreach plan that
describes the plan for engaging with stakeholders and
the Drought Task Force throughout development of the
DCP and conducting the public review of the Draft DCP.

DELIVERABLES: Draft and Final Communication and
Outreach Plan
Task 8.0 Complete the DCP
WSC will develop a clear and concise DCP that is well
organized, easy to understand, and user-friendly that
systematically outlines drought monitoring, vulnerability assessment, mitigation actions, and a framework for
response actions.

8.1 Facilitate Drought Task Force
y Support Rialto with forming the Drought Task Force.

Prepare draft invitation letters for prospective members outlining the process, benefits of participating and
expected time commitment. It is assumed that Rialto
staff will correspond directly to recruit prospective
members to the Drought Task Force.
y Prepare for, facilitate and develop post-workshop
summaries for eight (8) Drought Task Force workshops.

In preparation for each workshop, WSC will conduct one
planning session and one dry-run through with key Rialto staff prior to the scheduled workshop.

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y Drought Task Force Workshops are expected to be
conducted in person and will cover the following topics:
(1) Drought Task Force Kickoff, (2) Drought Monitoring
and Response Actions, (3) Vulnerability Assessment Part 1, (4) Vulnerability Assessment Part 2 and Mitigation
Actions Part 1, (5) Mitigation Actions Part 2, (6)
Operational and Administrative Framework, (7) Draft
DCP Plan, (8) TBD based on DCP development needs.

8.2 Define the Drought Monitoring Process
y Define how water supply conditions are monitored for
near- and long-term water availability. Develop a process for predicting the probability of future droughts or
confirming an existing drought.

8.3 Identify Mitigation Actions
y Identify, evaluate, and prioritize drought mitigation actions and activities to build long-term resilience to drought, mitigate drought risks, decrease vulnerabilities, and reduce the need for response actions. Incorporate
mitigation actions previously identified by the
stakeholders as well as new actions developed through
the Drought Task Force workshops. Define how
mitigation actions relate to ongoing planning efforts, the benefits that are expected from each action and how
the identified mitigation action projects have a nexus to USBR project activities.
y Estimate costs for mitigation actions if cost estimates are not available. The budget is based on estimating costs for up to six (6) mitigation actions.

8.4 Develop Operational and Administrative
Framework
y Develop an Operational and Administrative Framework
that identifies who is responsible for implementing the actions necessary to implement each element of the
DCP, including public communication efforts. Roles,
responsibilities, and procedures necessary to conduct
drought monitoring and to initiate response and
implement mitigation actions will be defined.

8.5 Document the Plan Development and
Update Process
y Document the DCP development approach.
y Develop procedures for keeping the DCP current to
ensure the DCP is a dynamic plan for future applications.

Define the frequency/triggers for DCP updates and the
organizational framework and processes for completing
updates.

8.6 Draft and Final DCP Documents
y Compile all chapters into a complete Draft DCP. The
Draft DCP will follow the USBR suggested document
structure.
y Submit a Preliminary Draft DCP to Rialto staff for
review and incorporate comments received. Note that
this scope includes three drafts to allow Rialto to review the preliminary draft before the draft is released to the Drought Task Force.
y Submit a Draft DCP to the Drought Task Force and
USBR for review and incorporate comments received.
y Submit a Draft Final DCP for USBR and public review
and incorporate comments received.
y Incorporate final comments and feedback from Rialto
staff, Task Force, and USBR into the Final DCP. Five
(5) hardcopies will be submitted.
y Submit the final DCP to USBR for review and
acceptance at least 30 days from the end of the 2-year
project period.

DELIVERABLES: Outreach and communication plan; draft
and final DCP submittal efforts. Prepare materials and post-workshop summaries for eight (8) Drought Task Force workshops. Five (5) hardcopies of the Preliminary Draft DCP, Draft DCP, Draft Final DCP and Final DCP will be
provided.

MEETINGS: Eight (8) Drought Task Force Workshops
Assumptions
y All meetings are assumed to be virtual unless otherwise noted.
y All deliverables will be electronic submittals unless otherwise noted.

Optional Task 1 – Outreach Support
y If requested, WSC will support Rialto staff with providing project updates at key milestones to the Rialto Utilities Commission, City Council, and other stakeholders as
needed. WSC will prepare PowerPoint presentations
summarizing work to date and key outcomes. The
budget is based on preparing PowerPoint decks for up
to six (6) stakeholder presentations. The budget for this task assumes that Rialto staff will attend the meetings and present the updates and that WSC staff will not
attend the meetings. However, WSC is available to
attend and present at stakeholder meetings as requested.

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Schedule
ID Task Name Duration Start Finish
1 Task 1.0: Project Management 391 days Tue 2/1/22 Tue 8/1/23 2 Kickoff Meeting 1 day Tue 2/1/22 Tue 2/1/22
3 Invoices and Progress Reports 78 wks Wed 2/2/22 Tue 8/1/23 4 Project Meetings and Conference Calls 78 wks Wed 2/2/22 Tue 8/1/23 5 Coordination with Rialto Staff 78 wks Wed 2/2/22 Tue 8/1/23 6 Stakeholder Workshop - Draft DCP Review 0 days Tue 1/31/23 Tue 1/31/23 7 Task 2.0: Data Collection and Literature Review 1 mon Wed 2/2/22 Tue 3/1/22 8 Task 3.0: System and Service Area 55 days Wed 2/2/22 Tue 4/19/22 12 Task 4.0: Supply and Demand 55 days Wed 2/2/22 Tue 4/19/22 13 Supply and Demand Projections 6 wks Wed 2/2/22 Tue 3/15/22 14 Rialto Review Draft Chapter 3 wks Wed 3/16/22Tue 4/5/22 15 Incorporate into Draft DCP 2 wks Wed 4/6/22 Tue 4/19/22 16 Task 5.0: Supply Reliability and Customer Response to Drought
20 days Wed
3/16/22
Tue 4/12/22
17 Evaluate Drought Response Actions 4 wks Wed 3/16/22Tue 4/12/22 18 Task 6.0: Vulnerability Assessment 75 days Wed 4/13/22Tue 7/26/22 19 Climate Change Vulnerability Assessment 8 wks Wed 4/13/22Tue 6/7/22 20 Draft Assessment 2 wks Wed 6/8/22 Tue 6/21/22
21 Rialto Review of Draft Assessment 3 wks Wed 6/22/22Tue 7/12/22 22 Incorporate into Draft DCP 2 wks Wed 7/13/22Tue 7/26/22 23 Task 7.0: Communication and Outreach 35 days Wed 2/2/22 Wed 3/23/22 24 Outreach and Communication Plan 4 wks Wed 2/2/22 Tue 3/1/22 25 Rialto Review Outreach and Communication Plan 10 days Wed 3/2/22 Tue 3/15/22 26 Outreach and Communication Plan Updates 5 days Wed 3/16/22Tue 3/22/22 27 Submit Outreach and Communication Plan to USBR 0 days Wed 3/23/22
Wed 3/23/22
28 Task 8.0: DCP 361 days? Wed 2/2/22 Wed 6/21/23
29 Drought Task Force Workshops 280 days? Wed 2/2/22 Tue 2/28/23 30 Form Drought Task Force 4 wks Wed 2/2/22 Tue 3/1/22
31 Workshop 1 - Kickoff 0 days Tue 3/15/22 Tue 3/15/22
32 Workshop 2 - Drought Monitoring and Response
Actions
0 days Tue 4/12/22 Tue 4/12/22
33 Workshop 3 - Vulnerability Assessment Part 1 0 days Tue 5/10/22 Tue 5/10/22 34 Workshop 4 - Vulnerability Assessment Part 2 and
Mitigation Actions Part 1
0 days Tue 7/12/22 Tue 7/12/22
35 Workshop 5 - Mitigation Actions Part 2 0 days Tue 9/6/22 Tue 9/6/22 36 Workshop 6 - Operational and Administrative
Framework
0 days Tue
11/15/22
Tue 11/15/22
37 Workshop 7 - Draft DCP 0 days Tue 2/28/23 Tue 2/28/23 38 Workshop 8 - TBD
39 Drought Monitoring Process 4 wks Wed 4/13/22Tue 5/10/22 40 Mitigation Actions 18 wks Wed 7/13/22Tue 11/15/22
41 Operational and Administrative Framework 2 wks Wed 11/16/22Tue 11/29/22 42 Plan Development and Update Process 2 wks Wed 11/16/22Tue 11/29/22 43 Preliminary Draft DCP 6 wks Wed 11/30/22Tue 1/10/23
44 Rialto Review of Preliminary Draft DCP 3 wks Wed 1/11/23Tue 1/31/23 45 Draft DCP 4 wks Wed 2/1/23 Tue 2/28/23
46 Task Force Review Draft DCP 4 wks Wed 3/1/23 Tue 3/28/23 47 Draft Final DCP 4 wks Wed 3/29/23Tue 4/25/23
48 Public and USBR Review of Final Draft DCP 4 wks Wed 4/26/23Tue 5/23/23 49 Final DCP 4 wks Wed 5/24/23Tue 6/20/23
50 Final DCP Submission to USBR 1 day Wed 6/21/23Wed 6/21/23 2/1
1/31
3/23
3/15
4/12
5/10
7/12
9/6
11/15
2/28
6/21
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Qtr 1, 2022 Qtr 2, 2022 Qtr 3, 2022 Qtr 4, 2022 Qtr 1, 2023 Qtr 2, 2023 Qtr 3, 2023 Task
Split
Milestone
Summary
Project Summary
Inactive Task
Inactive Milestone
Inactive Summary
Manual Task
Duration-only
Manual Summary Rollup
Manual Summary
Start-only
Finish-only
External Tasks
External Milestone
Deadline
Progress
Manual Progress

Project: Rialto DCP
Date: 11/19/2021
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 10
WATER SYSTEMS CONSULTING, INC.

Principal in Charge & QA/QC
Jeroen Olthof PE, MS, MBA
Engineering Support
Aaron Morland EIT
Melissa Henrikson EIT
Climate Change
Vulnerability Assessments
Erik Cadaret PG, MS
Strategic Communications
Haili Matsukawa MPPA
Amy Stevens MA
Project Manager
Laine Carlson PE
Project Personnel
WSC’s team is organized to take advantage of the strengths of our expert staff within a streamlined structure to provide the highest level of responsiveness and quality.

Lead Author
Patricia Olivas EIT
Technical Advisors
Michael Cruikshank PG, CHG, MS
Rob Morrow PE, MS
The WSC's team is led by our proposed Project Manager, Laine Carlson. Laine has over 15 years of experience in the public and private sectors delivering a diverse range of engineering projects. Laine will be the main point of contact for the City and will be responsible for the overall performance of our team. She will focus on client service, providing the City with continuity of leadership for the duration of the contract and will be actively involved in the project.

Laine will be supported by Technical Advisors Michael Cruikshank and Rob Morrow. Both Michael and Rob have extensive relevant experience and have a long history of working in the SAR Watershed. Michael will focus on groundwater aspects of this project while Rob will lend his expertise in water reuse and water supply planning.

Patricia Olivas will support Laine as the Lead Author. Patricia is based in WSC's Rancho Cucamonga office and has worked on many recent, relevant projects with Laine in a similar role.

Together, our team understands the local water resources plans and data, having recently completed relevant studies. We know the project stakeholders and have worked effectively with them on numerous regional projects. The prior experience of our team means we will be efficient and effective in developing a DCP that integrates with your other planning efforts.

Detailed resumes
for each member of
our project team are
included in Appendix B.

Business Organization
Date Established: December 2007
Headquarters: San Luis Obispo, CA
Number of Employees: 53
Brief History: WSC is a full-service
civil and environmental engineering and
hydrogeology firm that specializes in
the planning, design, construction, and
optimization of drinking water, recycled
water, groundwater, wastewater, and
water supply solutions. We offer a
purpose-built team that combines
deep technical knowledge of local
conditions, a One Water philosophy,
and sustained stakeholder engagement
to deliver compelling, relevant solutions
to the City.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 11
WATER SYSTEMS CONSULTING, INC.

Jeroen has more than 26 years
of experience in the planning
and management of water and
wastewater infrastructure. He
specializes in decision support
models and tools, hydraulic
modeling, water resources
planning, and master planning.

Jeroen is WSC's Chief
Operating Officer and will work
with Laine to make sure the
staff assigned to this project
are committed and available
to complete the project on
time and within budget. Jeroen
worked on the City's 2020
and 2015 UWMPs, and other
relevant projects in the SAR
Watershed.

Jeroen Olthof

PRINCIPAL IN CHARGE
Laine is a former public
water utility employee and
experienced project manager
who brings an owner's
perspective to water supply
planning projects. She is based
in WSC's Rancho Cucamonga
office and has led many of
the significant regional water
supply planning efforts in the
SAR Watershed in the past five
years. She will leverage her local
knowledge, and experience on
DCPs and similar projects, to
deliver a successful project to
the City. She brings knowledge
of the City from leading City's
2020 and 2015 UWMPs.

Laine Carlson

PROJECT MANAGER
Michael is a certified
hydrogeologist with more
than 14 years of professional
experience focused on the
SAR Watershed. His strong
understanding of the local
groundwater conditions and
stakeholders gives him unique
perspective into the challenges
and opportunities the City
faces. He will support Laine
and the WSC team with his
extensive knowledge of the data
and analysis that has already
been done, and help guide the
groundwater-related work on
this project.

Michael Cruikshank

TECHNICAL ADVISOR
Rob Morrow’s 20 years of
engineering experience centers
on integrated water resources
and water reuse planning.

He has led large and small
projects that analyzed water
supply and demand portfolios,
which include imported and
surface water, groundwater
and recharge, stormwater/
rainwater, and in-lieu recharge.

He will support WSC's team
with his extensive knowledge
of local conditions, water reuse
regulations, and integrated
water supply planning.

Rob Morrow

TECHNICAL ADVISOR
15+ years of water
engineering experience
with a focus on the
Santa Ana River
Watershed.
26+ years of planning
experience, including
work on the City's last
two UWMPs.
14+ years of
experience with
the hydrogeologic
conditions in the SAR
Watershed.
20+ years of
engineering experience
with a focus recycled
water planning.

Meet Your Project Team
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 12
WATER SYSTEMS CONSULTING, INC.

Aaron Morland is an engineer-
in-training with over 3 years of
engineering experience focused
on water resources planning.

He served in key roles for
several significant regional water
supply planning projects in the
SAR Watershed, including the
City's 2020 UWMP as part
of the 2020 IRUWMP for
SBVMWD. Aaron has worked
closely with Laine and Patricia
on numerous projects and will
provide engineering support for
the development of the City's
DCP.

Aaron Morland

ENGINEERING SUPPORT
Patricia is an engineer-in-
training with experience focused
on water and recycled water
hydraulic analysis, distribution
system design, and construction
administration support. She
worked closely with Laine on
WMWD's 2020 UWMP and
DCP, and on other relevant
projects in the SAR Watershed.

Her familiarity with relevant
planning documents and data,
as well as local stakeholders,
enables her to be an effective
Assistant Project Manager.

Patricia Olivas

LEAD AUTHOR
Melissa is an engineer-in-
training whose experience
includes regional water supply
planning projects in the SAR
Watershed. She worked on
SBVMWD's 2020 IRUWMP
and Watershed Connect with
Laine. She is based in WSC's
Rancho Cucamonga office and
will provide engineering support
for this project. Her knowledge
of local stakeholders, datasets,
and regional plans enables her
to effectively develop work
products that will integrate with
the City's ongoing efforts.

Melissa Henrikson

ENGINEERING SUPPORT
Erik is a professional geologist
with field and rigorous scientific
research experience. He has
expertise in data analysis and
interpretation and conducting
field data collection activities.

His experience includes key
roles in the Recomputation
of Ambient Water Quality
for the SAR Watershed, the
Upper SAR Salt and Nutrient
Management Plan, and other
relevant groundwater studies.

He will provide climate change
and vulnerability assessment
services for this project.

Erik Cadaret

CLIMATE CHANGE &

VULNERABILITY ASSESSMENT
Amy is an integrated communications strategy and facilitation specialist who brings over 15 years of experience in the public relations and outreach fields with a wide breadth of relevant experience. Her recent experience includes leading media relations to reach wide audiences using tailored communication strategies.

Amy has a background in technical writing and is skilled at translating complex topics and making information accessible to broad audiences. Her experience allows her to advance long-term strategic communication plans, facilitate complex discussions, and lead water communications efforts that will set the City up for success for years to come.

Amy Stevens

STRATEGIC COMMUNICATIONS
Haili is an communications professional specializing in community outreach, public affairs, and stakeholder coordination. She has developed strategic communication plans and managed outreach events for complex and sensitive initiatives, including potable reuse projects, utility rate increases, and environmental litigation.

Haili has developed effective messaging, engaging materials, and multifaceted programs to connect with diverse audiences. With six years of experience working as a public servant, Haili brings a strong understanding of the emerging challenges and opportunities facing local government and public utilities. Haili has training in crisis communications, civic engagement, leadership, and policy implementation.

Haili Matsukawa

STRATEGIC COMMUNICATIONS

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 13
WATER SYSTEMS CONSULTING, INC.
2020 Integrated Regional Urban
Water Management Plan
San Bernardino Valley Municipal Water
District (SBVMWD), San Bernardino, CA
WSC is collaborating with the SBVMWD to create a
comprehensive document for guiding water resource
management for the Upper SAR Watershed. The cohesive
planning framework consolidates, updates, and merges the common elements of the Upper SAR Watershed Integrated
Regional Water Management Plan (IRWMP) and the San
Bernardino Valley Regional Urban Water Management Plan
(RUWMP) into a new document: the 2020 Upper SAR
Watershed Integrated Regional Urban Water Management
Plan (IRUWMP). WSC completed the City of Rialto's
UWMP as part of this project.

WSC is developing tools and data sets to help empower
effective communication and decision-making. The
IRUWMP will align related ongoing efforts, such as
the Upper Santa Ana Habitat Conservation Plan and
SARCCUP, to build regional momentum and broad-based
support for projects and programs. WSC is advancing
regional initiatives within the state's evolving water
framework, and positioning Valley District and participating agencies for funding opportunities. WSC is also working with each agency to develop an updated Water Shortage
Contingency Plan. It will provide a plan of action during drought conditions or other events when water supplies are impacted.

Reference: Matt Howard, Water Resources Senior Planner
Address: 380 East Vanderbuilt Way, San Bernardino, CA
92408
Contact Information: Phone (909) 387-9230,
[email protected]
Key Staff: Laine Carlson, Jeroen Olthof, Michael
Cruikshank, Melissa Henrikson, Aaron Morland, Erik
Cadaret, Patricia Olivas
Duration: October 2020 to July 2021
2020 UWMP and Drought
Contingency Plan
Western Municipal Water District (Western),
Riverside, CA
WSC prepared Western's 2020 UWMP and Drought
Contingency Plan (DCP). WSC prepared population and
demand projections through 2045 and led an evaluation of the impacts of climate change on future projections. WSC provided communications and outreach support to facilitate a series of highly interactive workshops for a regional Drought Task Force with nearly 40 members with diverse
perspectives. As part of the Drought Task Force workshops, WSC facilitated a discussion that informed water shortage stages and response actions to be used in both the UWMP and regional DCP to create integrated documents with a
consistent message. This project integrates with Western’s infrastructure planning efforts, identifying projects that improve drought resiliency and positions them for funding through state and federal funding programs.

Reference: Melissa Matlock, PhD, PE, Water Resources
Specialist II
Address: 14205 Meridian Parkway, Riverside, CA 92518
Contact Information: Phone (951) 571-7260,
[email protected]
Key Staff: Laine Carlson, Jeroen Olthof, Patricia Olivas, Amy Stevens
Duration: October 2020 to July 2022
Team Qualifications
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 14
WATER SYSTEMS CONSULTING, INC.

Regional Recycled Water
Concept Study
San Bernardino Valley Municipal Water
District, San Bernardino, CA
WSC collaborated with the District and 12 local agency
partners to identify and evaluate regional recycled water projects that maximize benefits to the region. WSC
facilitated individual and regional stakeholder meetings to establish shared goals and brainstorm conceptual recycled water alternatives. The alternatives focused on maximizing the use of existing infrastructure and obtaining multiple benefits from projects and infrastructure where possible.

WSC employed a multi-criteria evaluation methodology and decision support framework that included considerations of social, environmental and economic outcomes. WSC
evaluated risk and reliability for the various supply options and analyzed political and jurisdictional considerations for project implementation. Supply portfolios were developed, scored and ranked through a facilitated stakeholder process, enabling meaningful discussion and defensible decision
making.

The complex group of stakeholders included agencies that were involved in ongoing lawsuits with each other. However, the participating agencies unanimously supported WSC’s
recommendations at the end of the process and several
of the projects are on the path toward implementation,
including the East Valley Water District’s Sterling Natural Resources Center and the City of San Bernardino Municipal Water Department’s Clean Water Factory. The project also resulted in the creation of a local subsidy to fund additional projects.

Reference: Bob Tincher, Chief Water Resources Officer
Address: 380 East Vanderbuilt Way, San Bernardino, CA
92408
Contact Information: Phone (909) 387-9215, Fax (909)
387-9247, [email protected]
Key Staff: Laine Carlson, Jeroen Olthof
Duration: June 2015 to July 2016
Watershed Connect
Implementation Plan
San Bernardino Valley Municipal Water
District, San Bernardino, CA
WSC was recently selected as part of the consultant team to work with 11 regional stakeholders in the San Bernardino Valley to create a first-of-its-kind regional infrastructure program. Watershed Connect includes nearly 50 projects
with the shared purpose of regional water supply reliability, climate resilience, and long-term ecological health of the Upper SAR.

Through a series of virtual workshops, WSC established
program branding, developed master messaging, and
advised stakeholder outreach. WSC continues to support
the program’s funding strategy and communication efforts.

WSC is working on developing the program's structure,
project descriptions, program narrative, community
information, and elected official and stakeholder outreach.

The resulting Water Infrastructure Finance and Innovation Act (WIFIA) Letter of Interest will seek funding for the first phase of plan implementation made up of 20 projects with an estimated total of more than $600 million.

Reference: Bob Tincher, Chief Water Resources Officer
Address: 380 East Vanderbuilt Way, San Bernardino, CA
92408
Contact Information: Phone (909) 387-9215, Fax (909)
387-9247, [email protected]
Key Staff: Laine Carlson, Aaron Morland, Melissa
Henrikson, Haili Matsukawa
Duration: June 2021 to present

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 15
WATER SYSTEMS CONSULTING, INC.

Recomputation of AWQ in the
Santa Ana River Watershed for
the Period of 1999 to 2018
Santa Ana Watershed Project Authority,
Riverside, CA
The Water Quality Control Plan for the Santa Ana River
Basin requires implementation of a watershed-wide total dissolved solids (TDS) and nitrogen groundwater monitoring program to determine ambient water quality in groundwater, assess compliance with groundwater quality objectives, and determine if assimilative capacity exists in groundwater management zones. WSC computed current AWQ for TDS
and nitrate-nitrogen in all 40 groundwater management
zones in the SAR watershed. The recomputation involved
collecting, processing, and storing all groundwater quality and groundwater levels data from over 6,000 wells in a
centralized database. Point statistics were developed, and groundwater quality and groundwater elevation contour
maps were prepared. The volume-weighted ambient TDS
and nitrate-nitrogen concentrations were computed
using the data generated from the contour maps. WSC
prepared interpretive tools that included a spatial analysis of groundwater quality change, temporal analysis of
groundwater change comparing basin-scale trends to trends observed in key well locations, and a forward-looking well attrition analysis.

Reference: Mark Norton, PE, LEED AP ENV SP, Water
Resources and Planning Manager
Address: 11615 Sterling Avenue, Riverside, CA 92503
Contact Information: Phone (951) 354-4221, Fax 951-785- 7076, [email protected]
Key Staff: Michael Cruikshank, Erik Cadaret, Laine Carlson, Patricia Olivas
Duration: February 2019 to July 2020
Upper Santa Ana Salt and
Nutrient Management Plan
San Bernardino Valley Municipal Water
District, San Bernardino, CA
WSC is developing a Salt and Nutrient Management Plan
(SNMP) to scientifically evaluate, permit, and implement various water resource management projects in the San
Bernardino Basin Area (SBBA). WSC is developing a
scientific framework for various projects and management strategies to be objectively evaluated for inclusion in the SNMP as viable projects that could enhance the water
supply reliability in the region. The SNMP will evaluate the projects on an individual groundwater management zone
(GMZ) basis (eg. Bunker Hill-A, Bunker Hill-B, Lytle, etc.) and a combined SBBA groundwater management zone.

Stakeholders in the region have invested in the development of Integrated Santa Ana River (SAR) Model for the Upper Santa Ana Valley Groundwater Basin and continue to
improve and add functionality to the model. The model was built to support groundwater management in the Upper
SAR and evaluate projects like the SNMP. SNMPs are
required as part of the Recycled Water Policy to streamline the potential for recycled water use; understand potential impacts to groundwater quality; and provide basin-wide
management of salts and nutrients in groundwater. WSC
is investigating options to update the ambient water quality process including revaluating the GMZ boundaries, updating aquifer characteristics, and utilizing the Integrated SAR Model to provide future outlook of salt loading.

Reference: Mr. Bob Tincher, Chief Water Resources Officer Address: 380 East Vanderbuilt Way, San Bernardino, CA
92408
Contact Information: Phone (909) 387-9215, Fax (909)
387-9247, [email protected]
Key Staff: Michael Cruikshank, Erik Cadaret, Laine Carlson Duration: February 2021 to present

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 16
WATER SYSTEMS CONSULTING, INC.

REQUIRED FORMS
A
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 17
WATER SYSTEMS CONSULTING, INC.

RFP
26 Small Business Concerns Information
The Proposer shall furnish the following information. Additional sheets may be attached, if necessary. (1) Name: _________________________________________________________ (2) Address: _________________________________________________________ (3) Phone No.: ______________________________Fax No.: ___________________________ (4) E-Mail: ________________________________________________________________ (5) Type of Firm: (Check all that apply)
______ Individual ______ Partnership ______ Corporation ______ Minority Business Enterprise (MBE) ______ Women Business Enterprise (WBE) ______ Small Disadvantaged Business (SDB) ______ Veteran Owned Business ______ Disabled Veteran Owned Business ______ Other (6) Business License: _____Yes _____No License Number: __________________________ (7) Tax Identification Number: ____________________________________________________ (8) Contractors License: State: License No.: ________________ Classification(s)____________ (9) Names and Titles of all members of the firm:
___________________________________ ____________________________________ ___________________________________ ____________________________________ ___________________________________ ____________________________________ (10) Number of years as a contractor in construction work of the type: ________________________ (11) Three (3) projects of this type recently completed:

Type of project: _______________________________________________________________ Contract Amount: ________________________ Date Completed: _______________________ Owner: ________________________________ Phone: _______________________________ Type of project: _______________________________________________________________ Contract Amount: ________________________ Date Completed: _______________________ Owner: ________________________________ Phone: _______________________________ Type of project: _______________________________________________________________ Contract Amount: ________________________ Date Completed: _______________________ Owner: ________________________________ Phone: _______________________________ (12) Person who inspected the site of the proposed work for your firm:

Name: __________________________________ Date of Inspection: ______________________ 26-1507694
Water Systems Consulting, Inc.
805 Aerovista Place, Suite 201, San Luis Obispo, CA 93401 805.457.8833
[email protected]
Jeffery Szytel, President/CEO
Jeroen Olthof, Vice President/COO
Joshua Reynolds, Vice President
Dylan Wade, Vice President
N/A
N/A
X
X
X
2020 Urban Water Management Plan and Drought Contingency Plan $336,150 July 2021
951.571.7267Jason Pivovaroff, Western MWD
2020 Integrated Regional Urban Water Management Plan
July 2021
909.387.9215Bob Tincher, SBVMWD
$398,190
Recomputation of Ambient Water Quality in the SAR Watershed July 2020
951.354.4221Mark Norton, SAWPA
$366,273

N/A N/A
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 18
WATER SYSTEMS CONSULTING, INC.

RFP
27 CITY OF RIALTO
REQUEST FOR PROPOSAL #22-021

LOCAL BUSINESS PREFERENCE

A. All notices inviting Proposals or requests for proposal is sued by the City shall state that the City applies a local business preference and that qualified local businesses may submit an application for a local business preference together with its PROPOSAL or proposal except for notices inviting proposals for public projects as defined in Public Contract Code Section 2002.

B. Qualified local businesses may submit an application for a local business preference on the form prepared by the purchasing manager. The application shall r equire the business, or agent ther eof, to submit the following notarized information on the attached form under penalty of perjury:

1. Its qualifying office, place of business or distribution point within the City and the time it has been located at such location;

2. The total number o f its employees as of the date o f the application with adequate proof as determined by the purchasing manager;

3. The number of employees that reside in the city and the time they have resided in the city with adequate p roof as determined by the purchasi ng manager;

4. Its consent to permit the city to apply a reduction of up to five percent of the amount of the original bid submitted for the purposes of evaluating the bid ; and

5. All such other information reasonably necessary for the purchasing manag er to provide information to the city council in order to determine the applicability of this chapter to award a contract for any public project, purchase or service.

((OOrrdd.. NNoo.. 11449966,, §§ 11,, 1122--1133--1111)) WSC does not have an office within the City of Rialto. Our local office is in Rancho Cucamonga.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 19
WATER SYSTEMS CONSULTING, INC.

RFP
28 I certify that my company meets all of the following qualifications to be eligible for the local vendor preference:
(1). That my company maintains an office within the legally defined boundaries of the City of Rialto and have a majority of full time employees, chief officers, and managers regularly conducting work and business from these offices. (2). That my company has held a valid City of Rialto Business License for a consecutive period of at least two (2) years prior to the date for application for certification.

I make this certification with the full knowledge that should any information provided prove to be false, that my company could be excluded from bidding on City of Rialto requirements for a period of two (2) years.

Company Name: _____________________________________________________ Address: ____________________________________________________________ Type of Products or Services: ___________________________________________ Business License Number: _____________________________________________ Phone Number: ______________________________________________________ Owner’s Name: ______________________________________________________ Total number of employees_______ Total number of employee that reside in the City_______
Pursuant to Chapter 2.47 of the Rialto, California Municipal Code, for the purposes of evaluating the bid, I consent to permit the City to reduce my original proposal amount, not to exceed five percent of the original proposal #22-021 Drought Contingency Plan : Yes ________ No ________
_________________________________ ____________________________ Owner’s Signature Printed Name
To be completed by Authorized City of Rialto Representative: Vendor Certified:
____________________________________ Date: _____ _
CCeerrttiiffiiccaattiioonn SSttaatteemmeenntt
LLooccaall BBuussiinneessss PPrreeffeerreennccee
Notarization Required
WSC does not have an office within the City of Rialto. Our local office is in Rancho Cucamonga.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 20
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 21
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO
REQUEST FOR PROPOSAL #22-021

STATEMENT OF REFERENCES
List and describe fully the last four contracts performed by your firm which demonstrate your ability to complete the work included with the scope of the specifications. Attach additional pages if required. The City reserves the right to contact each of the references listed for additional information regarding your firm's qualifications.

Reference No. 1
Customer Name: ______________________________________________________________ Contact Individual: _________________________________ Phone No: __________________ Address:_____________________________________________________________________ Contract Amount: _____________________________ Year: _________________________ Description of work done:________________________________________________________ Reference No. 2
Customer Name: ______________________________________________________________ Contact Individual: _________________________________ Phone No: __________________ Address:_____________________________________________________________________ Contract Amount: _____________________________ Year: _________________________ Description of work done:________________________________________________________ Reference No. 3
Customer Name: ______________________________________________________________ Contact Individual: _________________________________ Phone No: __________________ Address:_____________________________________________________________________ Contract Amount: _____________________________ Year: _________________________ Description of work done:________________________________________________________ Reference No. 4
Customer Name: ______________________________________________________________ Contact Individual: _________________________________ Phone No: __________________ Address:_____________________________________________________________________ Contract Amount: _____________________________ Year: _________________________ Description of work done:________________________________________________________ Please list all City of Rialto projects (if any) completed with in the last five (5) years.

Project Name: _____________________________________________________________________ Contact Individual: _________________________________ Phone No: _________________________ Western Municipal Water District
$336,150 2021
14205 Meridian Parkway, Riverside, CA 92518
909.387.9215
$398,190 2021
Santa Ana Watershed Project Authority
11615 Sterling Avenue, Riverside, CA 92503
Mark Norton 951.354.4221
Recomputation of Ambient Water Quality in the Santa Ana River Watershed 380 E Vanderbilt Way, San Bernardino, CA 92408
2020 Integrated Regional Urban Water Management Plan
San Bernardino Valley Municipal Water District
Jason Pivavaroff, Deputy Director of Water Resources
2020 Urban Water Management Plan and Drought Contingency Plan 951.571.7267
Bob Tincher, Chief Water Resources Officer
$366,273 2020
Big Bear Area Regional Wastewater Agency
121 Palomino Drive, Big Bear, CA 92314
David Lawrence, General Manager
$1.7 million 2015 to present
Replenish Big Bear
909.584.4033
Project Location:______________________________________________________________________ Contract Amount: ______________________________________ Year: _______________________ Description of work done:_______________________________________________________________ CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 22
WATER SYSTEMS CONSULTING, INC.
35 CITY OF RIALTO
REQUEST FOR PROPOSAL #22-021

PROPOSERS BACKGROUND INFORMATION
Proposers Information
Proposer’s Contact Name: _________________________________________ _________________________________________
Contact Title: _________________________________________ _________________________________________
Mailing Address: _________________________________________ _________________________________________
Location of Business
(if different from mailing address): _________________________________________ _________________________________________
_________________________________________
Telephone Number: _________________________________________ Pager Number: _________________________________________ 24 Hour Tel. Number: _________________________________________ Fax Number: _________________________________________ E-Mail Address: _________________________________________ Remittance Address: _________________________________________ (if different from mailing address):
_________________________________________
Number of Years in Business: _________________________________________ Applicable State of California License #(s): _________________________________________ Expiration Date(s): _________________________________________ Proposer’s Dunn and Bradstreet
‘DUNNS: NUMBER: _________________________________________ Laine Carlson
Project Manager / Vice President
805 Aerovista Place, Suite 201
San Luis Obispo, CA 93401
9375 Archibald Avenue, Suite 200
Rancho Cucamonga, CA 91730
909.483.3200 x201
N/A
909.483.3200 x201
909.354.3482
[email protected]
14 CA DIR: 1000048177
Exp. 6/30/2022
014210567
805 Aerovista Place, Suite 201
San Luis Obispo, CA 93401
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 23
WATER SYSTEMS CONSULTING, INC.
37 Customer References
The proposer must submit a minimum of four (4) non-proposer owned customer references whose services have been provided for or used by the proposer with in the last twenty-four (24) months. Services provided to these customers must be of comparable size and similar in scope to the City’s requirements within this proposal.

Include the following for each reference:

Company Name:

Name of Contact:

Title of Contact:

Address:

Telephone number of Contact:

Dates and types of service(s) provided
The City may, at its option, contact other known proposer’s customers for references.

Business Organization
Proposer shall provide an overview of the entity submitting this RFP including the following information:

Brief history and description of entity;
Date entity was established and location of entity when established; Location of headquarters;
Total number or employees;
Organization chart indicating the positions and names of the core management team which will undertake this project;
Resumes for all core team members.

Proposed Subconsultant Information
If applicable to the proposal, the following information must be provided fo r each prop osed subconsultant.

Attach and submit this information with this proposal. If subconsultants will not be utilized, so indicate.

Subconsultant’s name, mailing address, phone number
Subconsultant’s contact name, title, phone number
Subconsultant’s status as a minority/woman owned business enterprise, if applicable
Subconsultant’s City of Rialto business License
Description of work to be subcontracted
Reason(s) for subcontracting
Percentage of total contract to be subcontracted
This information is contained on the
Statement of References Form
This information is
contained in the
Project Personnel
section.

WSC will not use
any subconsultants
for this project.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 24
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 25
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 26
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 27
WATER SYSTEMS CONSULTING, INC.

CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 28
WATER SYSTEMS CONSULTING, INC.

RESUMES
B

EDUCATION

MBA, USC
MS, Civil Engineering,
University of Washington
BS, Civil Engineering,
University of Colorado Boulder

REGISTRATIONS
Professional Engineer - Civil,
California, No. C58597
Professional Engineer – Civil,
Oregon, No. C94671

ARTICLES
San Diego’s Recipe for Overflow
Reduction, Public Works, June,
2004.

Capacity Assurance Sets Stage for
CMOM Success, Waterscapes,
Vol. 13, No. 2, May, 2002

PROFESSIONAL EXPERIENCE
Jeroen Olthof brings more than 26 years of experience in planning, design, and management of water and wastewater infrastructure. He specializes in hydraulic modeling of pipe networks, feasibility studies, infrastructure condition assessment, and comprehensive master planning. His experience includes database development and integration of geographic information systems (GIS) with hydraulic models, recycled water customer databases, and asset databases. He has developed and maintained custom databases to track recycled water customers and generate reports for regulatory agencies and other stakeholders. Jeroen is WSC's Chief Operating Officer and will work with Laine to make sure the staff assigned to this project are committed and available to complete the project on time and within budget. Jeroen worked on the City's 2020 and 2015 UWMPs, and other relevant projects in the SAR Watershed.

REPRESENTATIVE PROJECTS
2020 UWMP and Drought Contingency Plan,
Western Municipal Water District, Riverside,
CA. QA/QC. WSC prepared Western's 2020
UWMP and Drought Contingency Plan (DCP).

For the project, WSC prepared population
and demand projections through 2045, and
led an evaluation of the impacts of climate
change on future projections. WSC provided
communications and outreach support to
facilitate a series of highly interactive workshops
for a regional Drought Task Force with nearly 40
members with diverse perspectives. As part of the
Drought Task Force workshops, WSC facilitated
a discussion that informed water shortage stages
and response actions to be used in both the
UWMP and regional DCP to create integrated
documents with a consistent message. This
project integrates with Western’s infrastructure
planning efforts, identifying projects that improve
drought resiliency and positions them for funding
through state and federal funding programs.

On-Call Engineering Services, West Valley
Water District, Rialto, CA. Project Manager.

Providing on-call civil engineering services to
the District. Tasks have included developing
a Recycled Water Master Plan, as-needed
hydraulic modeling services, developing a water
facilities feasibility study update for the Lytle
Creek Ranch development, a comparative cost
analysis for new Bunker Hill groundwater supply
alternatives, and several water supply analyses for
new developments for the District.

Regional Recycled Water Concept Study &
Grant Application, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Senior Engineer. Collaborating with nine
local water and wastewater agencies to identify
potential regional recycled water projects
to improve local water supply reliability and
sustainability. Applying a triple bottom line
scoring process to evaluate alternatives based
on economic, social and environmental criteria.

The process is being integrated with the ongoing
Upper Santa Ana River Habitat Conservation
Plan, which is critical to achieving local habitat
sustainability and permitting regional recycled
water projects. The project is being completed
under an aggressive schedule to advance the
most beneficial regional projects into funding and
implementation as soon as possible.
2020 Integrated Regional Urban Water
Management Plan, San Bernardino
Valley Municipal Water District, San
Bernardino, CA. Principal in Charge. WSC is
collaborating with the SBVMWD to create a
comprehensive document for guiding water
resource management for the Upper SAR
Watershed. The cohesive planning framework
Reliable access to
clean drinking water
and sanitation is
fundamental to
maintaining and
improving our
quality of life. ”
Jeroen Olthof
Jeroen Olthof PE, MBA
consolidates, updates, and merges the common elements of the Upper SAR Watershed Integrated Regional Water Management Plan (IRWMP) and the San Bernardino Valley Regional Urban Water Management Plan (RUWMP) into a new document: the
2020 Upper SAR Watershed Integrated Regional Urban Water Management Plan (IRUWMP). WSC completed the City of
Rialto's UWMP as part of this project. WSC is developing tools and data sets to help empower effective communication and decision- making. The IRUWMP will align related ongoing efforts, such as the Upper Santa Ana Habitat Conservation Plan and SARCCUP, and others, to build regional momentum and broad-based support for projects and programs. WSC is positioning regional initiatives within the state's evolving water framework, and positioning Valley District and participating agencies for funding opportunities. WSC is also working with each agency to develop an updated Water Shortage Contingency Plan to guide the plan for action during drought or other conditions impacting water supplies.

Water Supply Plan, Baldy Mesa Water District, Victorville, CA.

Project Manager. Prepared a water supply plan to address the high arsenic levels in the district's groundwater wells, which included evaluation of combinations of groundwater treatment and new surface water supply that could help the district meet future demands and the new federal arsenic limit of 10 ppb.

Comprehensive Planning Study, California American Water, Monterey District, CA. Project Manager. Developed, calibrated and used a hydraulic model to support the condition and capacity evaluation as part of a new Water Master Plan. Tasks included developing recommendations for a CIP, customer and demand projects, and an evaluation of alternatives for additional supplies.

Assessed the distribution piping, pumping, and storage capacity to meet current and projected demands, and to ensure it is providing adequate levels of service and reliability. Built and calibrated a hydraulic model with over 600 miles of pipelines and 50 pressure zones to evaluate system capacity and operations. The CIP is based on providing adequate capacity, meeting projected demands and growth, and meeting planning criteria and regulatory requirements.

Tasks include identifying system hydraulic deficiencies based on pressures, velocities, headloss, and fire flow guidelines.

Water Master Plan and Capital Improvement Plan, Casitas Municipal Water District, Ojai, CA. Hydraulic Analysis Lead.

Conducting a condition-based assessment and developing a Water Master Plan for the new owner of the Ojai water system. Tasks include developing opinions of probable cost for recommended projects, and evaluating production and consumption data to develop projections and recommend improvements necessary to maintain a safe and reliable level of service. Developing, calibrating, and utilizing hydraulic model of the system in conjunction with GIS datasets to improve system operations and CIP development.

Evaluating the capacity of the existing water system and identifying improvements to meet demands, including fire flow, of the current and future population.
2020 Regional Urban Water Management Plan, Desert Water Agency, Coachella, CA. Project Manager. Updating the 2020 Regional UWMP for six agencies to fulfill revised legislative requirements and the UWMP Act. Building on a regional
Integrated Regional Water Management (IRWM) Plan and other planning associated efforts. Developing consistent methodologies for population, demand, and supply projections across agencies and to align WSCPs. The process and analysis will result in a set of tools that facilitate data collection and production of the Regional UWMP to economize efforts and enable the participating
agencies to perform additional analysis and reporting.
2020 Urban Water Management Plan, Eastern Municipal Water District, Perris, CA. Project Manager. Preparing EMWD's 2020 UWMP, that will build from, and integrate with, the Integrated Resources Plan and other important planning efforts to meet the California DWR’s requirements while presenting a cohesive and coherent view of the District’s 25-year plan for managing its water supplies and demand. The District is a wholesale water provider that gets its water supplies from surface water, imported water, and groundwater sources.
2020 Urban Water Management Plan, City of Riverside Public Utilities, Riverside, CA. Project Manager. RPU's water supplies come from groundwater and recycled water, and imported
water from Metropolitan Water District of Southern California is available to supplement supplies as needed. Groundwater is pumped from five different groundwater basins, and each basin has its own management agreements with stakeholders and constraints to discourage over-extraction. The UWMP included an assessment of potential impacts of climate change on the future reliability of these supplies. Developed an approach for demand projections that accounted for projected population growth and potential changes in per-capita demand as customers adopt water conservation practices. Developed a comprehensive assessment of demands by customer type and location using billing data. This data was used to populate a model that allowed what-if scenarios that considered future changes in water consumption patterns. RPU maintains an econometric demand forecasting tool that was used to assess the likelihood of increases in water consumption.
2020 Water Master Plan, City of Victorville, CA. Hydraulic Analysis Lead. Prepared a master plan that will address both hydraulic capacity deficiencies and rehabilitation and replacement needs driven by aging infrastructure. Includes hydraulic modeling using InfoWater to evaluate capacity limitations, planning-level estimates of required capital spending each year based on system inventory and expected remaining useful life values, and a comprehensive 10-year Capital Improvement Plan.

Jeroen Olthof MS, MBA, PE continued. . .

EDUCATION
BS, Civil Engineering, California
State Polytechnic University,
Pomona

PROFESSIONAL EXPERIENCE
Laine Carlson brings over 15 years of experience working for a public utility, and as a consulting engineer, focusing on water, wastewater, and recycled water systems.

Her experience includes project management, construction administration, capital improvement planning, hydraulic analysis, water and wastewater master planning, pipeline design, pump station design and analysis, and water standard development.

She is based in WSC's Rancho Cucamonga office and has led many of the significant regional water supply planning efforts in the SAR Watershed in the past five years.

She will leverage her local knowledge, and experience on DCPs and similar projects, to deliver a successful project to the City. She brings knowledge of the City from leading City's 2020 and 2015 UWMPs.

REPRESENTATIVE PROJECTS
Urban Water Management Plan and Drought
Contingency Plan (DCP), Western Municipal
Water District, Riverside, CA. Project Manager.

Leading the development of Western Municipal
Water District’s 2020 UWMP and DCP which
are tools that Western will use to inform future
planning projects throughout its service area,
enhance water supplies, and support its retailers.

Tasks include gathering and updating data from
the 2015 UWMP, updating the Water Supply
Shortage Contingency Plan, conducting a
vulnerability assessment, communications and
outreach, developing a compliant UWMP,
facilitating meetings with the Drought Task
Force, and developing a DCP that includes a
climate change vulnerability assessment.
2020 Integrated Regional Urban Water
Management Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Project Manager. WSC is collaborating
with the SBVMWD to create a comprehensive
document for guiding water resource
management for the Upper SAR Watershed.

The cohesive planning framework consolidates,
updates, and merges the common elements of
the Upper SAR Watershed Integrated Regional
Water Management Plan (IRWMP) and the
San Bernardino Valley Regional Urban Water
Management Plan (RUWMP) into a new
document: the 2020 Upper SAR Watershed
Integrated Regional Urban Water Management
Plan (IRUWMP). WSC completed the City of
Rialto's UWMP as part of this project. WSC is
developing tools and data sets to help empower
effective communication and decision-making.

The IRUWMP will align related ongoing
efforts, such as the Upper Santa Ana Habitat
Conservation Plan and SARCCUP, and others,
to build regional momentum and broad-based
support for projects and programs. WSC is
positioning regional initiatives within the state's
evolving water framework, and positioning Valley
District and participating agencies for funding
opportunities. WSC is also working with each
agency to develop an updated Water Shortage
Contingency Plan to guide the plan for action
during drought or other conditions impacting
water supplies.

Watershed Connect Implementation Plan San
Bernardino Valley Municipal Water District,
San Bernardino, CA. Technical Advisor. WSC
was recently selected as part of the consultant
team to work with 11 regional stakeholders in
the San Bernardino Valley to create a first-
of-its-kind regional infrastructure program.

Watershed Connect includes nearly 50 projects
with the shared purpose of regional water supply
reliability, climate resilience, and long-term
ecological health of the Upper Santa Ana River.

Through a series of virtual workshops, WSC
is established program branding, developed
master messaging, and advised stakeholder
“I am driven to connect
with the people who
manage and operate our
local water resources
and work together to
deliver lasting value to the
communities they serve. ”
Laine Carlson
Laine Carlson PE

PROFESSIONAL

REGISTRATIONS
Professional Engineer - Civil,
California, No. C72424
Exp.: June, 2022
SWRCB Registered T2 Water
Operator #34907
SWRCB Registered D2 Water
Operator #41981
outreach. WSC continues to support the program’s funding strategy and communication efforts. WSC is working on program structure and participants, project descriptions, program narrative, community information, and elected official and stakeholder outreach. The resulting Water Infrastructure Finance and Innovation Act (WIFIA) Letter of Interest will seek funding for the first phase of plan implementation made up of 20 projects with an estimated total of more than $600 million.

Recomputation of Ambient Water Quality for 1999 to 2018, Basin Monitoring Program Task Force - Santa Ana Watershed Project Authority, Santa Ana River Watershed, CA. Principal in Charge. The recomputation of ambient water quality is part of the basin monitoring program required by the Santa Ana Region Basin Plan. Ambient nitrate and TDS determinations in Santa Ana River Watershed groundwater management zones are compared to
water quality objectives and used by the Regional Board to assess assimilative capacity. Contoured water level and water quality data for over a dozen management zones. Summarized the data from each management zone by creating raster grids of the contoured water level and water quality data that was used to calculate the water quality objectives.

Upper Santa Ana River Salt and Nutrient Management Plan (SNMP), San Bernardino Valley Municipal Water District, San Bernardino, CA. Principal in Charge. Laine is supporting the WSC team in developing a SNMP required to scientifically evaluate, permit and implement various water resource management projects in the San Bernardino Basin Area (SBBA). The overall objective is to develop a scientific framework where various projects and management strategies can be objectively evaluated for inclusion in the SNMP as viable projects that could enhance the water supply reliability in the region. Laine is lending her extensive knowledge of the existing and planned projects and management strategies through her work in the Upper Santa Ana River region.

Replenish Big Bear, Big Bear Area Regional Wastewater Agency, Big Bear, CA. Project Manager. Providing program management services to develop a project that will create a new, sustainable water resource to benefit the Big Bear Valley and the entire Santa Ana River watershed. Leading the planning, permitting, and preliminary design of the program. Initial tasks included reviewing prior studies to determine a preferred alternative, facilitating numerous technical working sessions, and preparing the preliminary design for the program. Alternatives were analyzed based on treatment and regulatory requirements, water supply yield, social and environmental benefits, and life-cycle cost. Coordinated with several regional, state, and federal regulatory and funding agencies.

Secured a $75,000 State Water Resources Control Board Water Recycling Facilities Planning Grant.

Recycled Water Master Plan, West Valley Water District, Rialto, CA. Project Manager. Oversaw the preparation of a Recycled Water Master Plan to help the District investigate recycled water as a supplemental source for the areas it serves. The Plan included identifying system goals and objectives, conducting a demand analysis, evaluating jurisdictional considerations, researching regulatory drivers, and identifying funding opportunities. It also included a source analysis to identify wastewater sources and partners that the District could potentially partner with to implement a recycled water program. WSC compiled customer and planning data in GIS to analyze potential recycled water markets and customers in the District's current and future service areas.

WSC also conducted an alternatives analysis, cost/ benefit analysis, developed estimates of capital and operating costs, and selected a conceptual alternative.
2020 Urban Water Management Plan, Eastern Municipal
Water District, Perris, CA. QA/QC. Development of a UWMP in coordination with integrated regional planning for California’s sixth-largest retail water agency. As a wholesale and retail provider, the District’s supplies include local groundwater, recycled water, and imported water (raw and treated). The District is engaged in ongoing planning efforts to understand potential future demands (including the effects of water use efficiency programs) and potential reliability of future supplies, accounting for on-going drought in the western United States. The District’s UWMP builds from, and integrates with, the District’s other important planning efforts to meet the California DWR’s requirements and presents a cohesive and coherent view of the District’s 25-year plan for managing its water supplies and demand.

Water and Recycled Water Master Plans, City of Victorville, CA.

Project Manager. Prepared a master plan to address both hydraulic capacity deficiencies and rehabilitation and replacement needs driven by aging infrastructure. The project included hydraulic modeling using InfoWater to evaluate capacity limitations, planning-level estimates of required capital spending each year based on system inventory and expected remaining useful life values, and a comprehensive 10-year Capital Improvement Plan. For the Recycled Water Master Plan, Laine evaluated available sources and potential future demands, and provided recommended facility sizes to guide construction of the system backbone for future development.

City of Hope Water Supply Assessment, California American Water, City of Duarte, CA. Project Manager. Managed the Water Supply Assessment (WSA) for the proposed City of Hope Specific Plan project. The proposed project includes more than 1,428,000 square feet of additions to the existing outpatient, inpatient, research, office, industrial, warehouse and hospitality uses. In accordance with California Water Code Section 10910- 10915 (SB 610), the size of the development requires a WSA to determine whether the projected water supplies are sufficient to satisfy the demands of the project, in addition to existing and planned future uses. The WSA requires evaluating and documenting potential supplemental water supplies since CAW’s 2010 Urban Water Management Plan did not account for the increased water demand associated with this project.

Laine Carlson PE continued. . .

EDUCATION
MS, Civil and Environmental
Engineering, California State
University, Fullerton, CA.

BS, Geology, California State
University, Fullerton, CA.

REGISTRATIONS
Professional Geologist,
California, No. 8854
Certified Hydrogeologist, No. 994
Engineer-in-Training No. 142007

PROFESSIONAL EXPERIENCE
Michael Cruikshank is a certified hydrogeologist and engineer with more than 14 years of professional experience focused on the SAR Watershed. He has technical expertise in hydrogeologic basin analysis, water resource planning, and evaluating water quality. His technical experience includes hydrologic data analysis, piezometric data collection and interpretation, production and monitoring well installation, well design, aquifer testing and analysis, managing field data collection programs, geographical information systems (GIS) applications, data management, data visualizations, and report graphics.

REPRESENTATIVE PROJECTS
Recomputation of Ambient Water Quality for
the Period 1996 to 2015 and for the Period
1999 to 2018, Basin Monitoring Program
Task Force, Santa Ana Watershed Project
Authority, Santa Ana River Watershed, CA.

Project Manager/Senior Hydrogeologist. Oversaw
four ambient water quality determinations,
including the 1996 to 2015 version that
developed point statistics for nitrate and TDS,
prepared groundwater quality and groundwater
elevation contour maps in the management
zones with requisite data, and computed the
volume-weighted ambient TDS and nitrate-
nitrogen concentrations using the data
generated from the contour maps. Led the
development of the interpretive tools which
included a spatial analysis of groundwater quality
change, a temporal analysis of groundwater
change comparing basin-scale trends to trends
observed in key well locations, and a forward
looking well attrition analysis. The Water Quality
Control Plan (Basin Plan) for the Santa Ana
River Basin requires the implementation
of a watershed-wide total dissolved solids
(TDS) and nitrogen groundwater monitoring
program to determine ambient water quality
in groundwater, assess compliance with
groundwater quality objectives, and determine
if assimilative capacity exists in groundwater
management zones. The Basin Plan requires
that the ambient water quality (AWQ) be
computed every three years.

Integrated Regional Water Management
Plan (IRWMP) and Regional Urban Water
Management Plan (RUWMP), San Bernardino
Valley Municipal Water District, San Bernardino,
CA. Senior Hydrogeologist. Supporting a multi-
stakeholder planning project in the Upper Santa
Ana River Watershed to develop an Integrated
Regional Urban Water Management Plan. The
combined Regional Urban Water Management
Plan (RUWMP) and Integrated Regional Water
Management Plan (IRWMP) is first of its kind in
California. The project presents unique challenges
of being a regional planning project as well as
meeting the UWMP and IRWM requirements.

Laine facilitated workshops with multiple agencies
and used a central database to ensure data
integrity by eliminating duplicates and omissions.

Upper Santa Ana River Salt and Nutrient
Management Plan (SNMP), San Bernardino
Valley Municipal Water District, San Bernardino,
CA. Senior Hydrogeologist. Supporting the
WSC team in developing a SNMP required to
scientifically evaluate, permit and implement
various water resource management projects
in the San Bernardino Basin Area (SBBA).

The overall objective is to develop a scientific
framework where various projects and
management strategies can be objectively
evaluated for inclusion in the SNMP as viable
projects that could enhance the water supply
reliability in the region. Laine is lending her
extensive knowledge of the existing and planned
projects and management strategies through her
work in the Upper Santa Ana River region.
“I take a multidisciplinary
approach to every project
to deliver forward-looking
solutions for sustained
community value. ”
Michael Cruikshank
Michael Cruikshank PG, CHG
Chino Basin Program Preliminary Design Report, Inland Empire Utilities Agency, Chino Basin, CA. Recharge Facilities Lead. Core member of the Chino Basin Program Preliminary Design Report (CBP PDR) team. Responsible for developing the preliminary design and siting of approximately 15 injection wells, and 20 extraction wells. Develops groundwater model scenarios (PUT and TAKE alternatives) designed to determine the efficacy of the program alternatives. The groundwater model runs are evaluated against parameters established by Chino Basin Watermaster and the Material Physical Injury (MPI) process. The program alternative model runs are evaluated using sustainability criteria in existing production wells, determination of hydraulic control, and migration of known groundwater contaminate plumes.

Proposition 1 IRWMP Grant Support, San Bernardino Valley Municipal Water District, Upper Santa Ana River Watershed.

Project Manager. Provided technical and strategic support through several workshops to help project proponents navigate through the SAWPA OWOW process. WSC rated and ranked the projects
and developed strategies to prepare the project proponents for the SAWPA OWOW process.

Central Coast Blue, Northern Cities Management Area, Pismo Beach, CA. Senior Hydrogeologist. Managed the development of a groundwater flow model focused in the Northern Cities Management Area (NCMA) of the Santa Maria Groundwater Basin (SMGB) as part of program management of Central Coast Blue. Oversaw the preparation of preliminary design associated with five injection wells and 3 nested monitoring wells. Reviewed the technical specification for a test injection well and associated nested monitoring well. SMGB is a coastal aquifer that has observed increased chloride concentrations in previous prolonged droughts and been drastically impacted by the current drought. Central Coast Blue is a One Water regional recycled water project that will develop a sustainable water supply and protect the SMGB from seawater intrusion by creating a seawater barrier through a series of wells that will inject advanced treated recycled water that is currently treated and discharged to the ocean. 2018 Groundwater Atlas, City of Riverside Public Utilities, Riverside, CA. Project Manager. Led the development of a Groundwater Atlas for Riverside Public Utilities designed to report the water quality and quantity conditions of the groundwater basins that provide potable and non-potable water supplies to Riverside Public Utilities’ (RPU) customers. The Atlas will support RPU’s groundwater management strategies and activities related to managing water supplies in a sustainable and resilient manner. The Groundwater Atlas illustrates the current condition of the four groundwater basins RPU produces from (Bunker-Hill, Rialto-Colton, Riverside North, and Riverside South Basins) with respect to hydrology, production, recharge, groundwater levels, and groundwater quality. The purpose of this Groundwater Atlas is to 1) Characterize groundwater basin conditions and how they change over time 2) Provide readable and reliable data to customers, elected officials, executive management, and staff, and 3) Provide information and analysis to RPU staff for use in managing the City’s water supply.

Phase II Feasibility Study for the Expansion of the Arlington Desalter System, Western Municipal Water District, Riverside, CA.

Staff Engineer. Developed cost-effective alternatives for increasing production at the Arlington Desalter which included the siting and sizing of a new array of groundwater production wells and artificial recharge facilities. Developed groundwater model scenarios varying the location of production and recharge facilities to test the basins ability to support increased groundwater production. Prepared all associated report graphics and performed the preliminary design calculations for the associated raw water pipelines to supply the expanded Arlington Desalter.

Temescal Basin Recharge Master Plan, City of Corona, CA. Project Manager/Engineer. Responsible for the development and hydraulic simulations of multiple recharge scenarios involving the capture of storm water and imported water and recycled water at both existing and improved basins, as well as detailed cost analysis that was applied to evaluate each alternative. The Temescal recharge master plan was developed to provide a solution to the overdraft of the Temescal Basin which is estimated to be about 3,000 acre-ft/yr.

Chino Basin Dry-Y ear Yield Program Expansion, Inland Empire Utilities Agency, Chino Basin Watermaster, Metropolitan Water District of Southern California, Chino Basin, CA. Staff Hydrogeologist. Assisted in the development of the Chino Basin Dry-Y ear Yield Expansion (DYYE) Program. The project was to assist the Chino Basin Watermaster, the Inland Empire Utilities Agency, and the Metropolitan Water District of Southern California in evaluating the impacts of expanding the then current 100,000 acre-ft DYY Program to 300,000 acre-ft. Reassessed the hydrogeologic conditions of the Chino Basin. Assisted other consultants with facility planning, including well siting, water quality evaluations, and specialized mapping; developed and applied a sophisticated set of surface and groundwater models to evaluate the impacts of the DYYE on groundwater levels, contaminant plume movement, and surface and groundwater interaction in the southern part of the basin. Results were used in the expansion facilities environmental permitting process.

Central Coast Blue Prop 1 GWGP Test Injection Well, Pismo Beach, CA. Senior Hydrogeologist. Oversaw the preparation of preliminary design associated with five injection wells and three nested monitoring wells. Reviewed the technical specification for a test injection well and associated nested monitoring well. The construction of the test injection well and monitoring well is anticipated to begin the first quarter of 2020. The Santa Maria Groundwater Basin (SMGB) is a coastal aquifer that has observed increased chloride concentrations in previous prolonged droughts and been drastically impacted by the current drought. Central Coast Blue is a One Water regional recycled water project that will develop a sustainable water supply and protect the SMGB from seawater intrusion by creating a seawater barrier through a series of wells that will inject advanced treated recycled water that is currently treated and discharged to the ocean.

Michael Cruikshank PG, CHG continued. . .

EDUCATION
MS, Civil / Environmental
Engineering, U.C. Berkeley
BS, Civil / Environmental
Engineering, Vanderbilt University

REGISTRATIONS
Professional Engineer - Civil,
California, No. C68916

PROFESSIONAL EXPERIENCE
Rob Morrow’s 20 years of engineering experience centers on integrated water resources planning with a focus on long-term supply planning and implementation of recycled water projects from concept to operation for applications ranging from agricultural irrigation to potable reuse. He has led large and small recycled water master plans and preliminary designs across California and has led integrated water resources planning projects that analyzed water supply and demand portfolios that include imported water supplies, surface water, groundwater, stormwater, rainwater, graywater, groundwater recharge, and in-lieu recharge.

REPRESENTATIVE PROJECTS
Enhanced Urban Water Management Plan,
City of Santa Barbara, CA. Project Manager.

Leading the development of a long-term water
supply plan and UWMP update through a
collaborative, adaptive management process.

The combined document - an Enhanced
UWMP - is the City’s consolidated water
supply planning reference document for the
next 30 years. The project included evaluating
the City’s existing water supply system and
alternatives for supplemental supplies, including
desalination, recycled water, increased reservoir
storage, and imported water. Each option is
being evaluated to sustainably reduce risk and
improve resiliency to the water supply. The
effort also included an open and transparent
process for stakeholder and public engagement.

The project culminated in a preferred long-
term water supply portfolio for the City, along
with a recommended implementation plan.

USDA Emergency Community Water
Assistance Grant Preliminary Engineering
Report, Lost Hills Utility District, CA. Project
Manager. Prepare Preliminary Engineering
Report (PER) to justify an emergency funding
request for drought impacts. The PER justified
the need for a new well as the best use of
funds to provide water supplies for LHUD
by addressing near-term issues caused by
the drought (falling groundwater levels) and
long-term reliability issues (need for redundant
pumping capacity).

Metropolitan Water Resources Management
Plan (Metro Plan) and 2020 Urban Water
Management Plan, City of Fresno. Project
Manager. Responsible for City’s foundational
water plan that sets the vision, priorities,
strategies and initiatives for the City’s long-
term water security. The 2020 Metro Plan
will facilitate future water resources decisions
and improvement planning through 2070. The
plan will be developed in phases with Phase 1
focused on the existing system and evaluating
the potential impacts of continuing to operate
with existing water resources. Phase 1 entailed
development of planning goals and objectives;
baseline demands, supplies and groundwater
water budget; and identifying physical, regulatory,
and legal challenges and opportunities. Phase 2
will develop and evaluate alternatives and develop
strategies to optimize the use of available supplies
and infrastructure to meet the City’s existing
and future demands. Phase 3 will define an
Implementation Plan that includes an institutional
plan, funding plan, and implementation schedule.

The project considers use of USBR water from
San Joaquin River / Friant-Kern Canal, surface
water from Kings River, groundwater, recycled
water, and conservation within a conjunctive use
framework that maximizes surface water use
and recharge in wet conditions and maximizes
groundwater production in dry conditions.

Alternatives included local groundwater recharge
with surface water, storm water, and recycled
water; regional groundwater banking with surface
water and storm water; groundwater plume
management; surface water treatment plant
“I have dedicated
my career to helping
agencies cost-effectively
navigate today’s complex
water challenges with
integrated, system wide
approaches to water
resources management. ”
Rob Morrow
Rob Morrow PE
expansion; non-potable reuse expansion; groundwater recharge with recycled water; direct potable reuse via raw water augmentation (purified wastewater to surface water treatment plant).

Water Resources Plan 2040, Marin Municipal Water District, Corte Madera, CA. Technical Reviewer. Evaluated the alternatives development and evaluation process for the project, which will provide improved resiliency for Marin Municipal Water Distict’s (MMWD) nearly 200,000 customers, located in ten different towns and cities throughout Marin County. The project involves identifying current and future demands and supply availability, and assessing the District’s ability to meet projected future demands given potential future disruptions caused by extended drought conditions, climate change, earthquakes, fires, and other hazards. The project will ultimately determine a preferred set of actions to be taken to improve the resiliency and reliability of existing supplies, as well as recommend additional actions to be taken to further improve future conditions.

San Jacinto Valley Water Supply Study, Eastern Municipal Water District, Perris, CA. Project Manager. Leading preparation of a study that will define near-term (2025) and long-term (2045, buildout) water supply options for EMWD’s eastern service area. Supply options include local groundwater rights, increased groundwater rights from planned recharge with imported water and recycled water, raw imported water from the State Water Project / Colorado River, and treated water from Metropolitan Water District. The study lays out near-term investments to address decreased groundwater supplies from the recent basin adjudication, lack of recharge supplies, and increased development activity while avoiding rate shocks. In the long-term, the study prioritizes incremental water supply investments to meet projected growth as demand milestones are met.

Replenish Big Bear, Big Bear Area Regional Wastewater Agency, Big Bear, CA. Funding and Permitting Support. Rob helped develop the funding and permitting strategy for the development of a new recycled water program for BBARWA. The proposed project will create a new, sustainable water resource to benefit the Big Bear Valley and the entire Santa Ana River watershed.

Rob met with Division of Drinking Water and analyzed the regulatory requirements for the project, which includes upgrades to the existing wastewater treatment facility so that the treated wastewater can be used to replenish Big Bear Lake.
2020 Urban Water Management Plan, Antelope Valley
East Kern Water Agency, CA. Project Manager. Leading the development of provide a 2020 UWMP that meets DWR’s
requirements, integrates with the Agency’s related planning efforts, and provides a clear and well-communicated view of the Agency’s 25-year water resources plan. AVEK is a leader in groundwater banking which has allowed them to adapt to reduced State Water Project reliability. As part of the UWMP, Rob led the development of a Water Shortage Contingency Plan, and a Seismic Risk Assessment and Mitigation Plan.
2020 Urban Water Management Plan, West Basin Municipal Water District, Carson, CA . Project Manager. Rob is leading the development of West Basin’s 2020 UWMP. West Basin is a wholesale provider to cities, investor-owned utilities, and private companies in southwest Los Angeles County. The UWMP required compilation of a broad range of water planning information in a short time frame and translation of this information into an easily understandable story that conveyed West Basin’s water supply and demand plans. The project also required coordinating and sharing data with the District’s customers who relied on the data to prepare their own UWMPs.
2020 Urban Water Management Plan, City of Oxnard,
Oxnard, CA. Recycled Water Permitting. Providing technical support for the development of the City’s 2020 UWMP based on new legislated requirements. Recent groundwater allocation changes based on Sustainable Groundwater Management Act -related actions and a shift in the recycled water program have prompted the need to re-evaluate their water supply portfolio options for long-term planning direction. The revised portfolio evaluation will be incorporated into reliability evaluation and WSCP development. WSCP development includes establishing supply reliability estimates by source, procedures for annual water supply and demand assessment, six water shortage levels, response actions, communications, enforcement, legal authority, financial consequence, monitoring procedures, and reevaluation procedures.

Lake Arrowhead Integrated Water Resources Plan Project, CA.

Deputy Project Manager. Managed the budget and schedule for each water supply and demand element and management of
subconsultants. The project developed alternative portfolios of water supply and demand management options to address dry year and long-term supply shortfalls. Water supplies evaluated: imported water (State Water Project) purchase (out-of-basin banking, exchanges, SWP contractor annexation), in-lieu lake storage, groundwater, recycled water (centralized and satellite treatment), and graywater.

Paso Basin Supplemental Water Supply Options Study, San Luis Obispo County Department of Public Works, CA. Project Engineer.

The study aims to identify potential new water supplies for users within the Paso Robles Groundwater Basin, which was designated as critically overdrafted by the state. The recycled water options considered primarily landscape irrigation, agricultural irrigation, and groundwater recharge options, such as surface spreading and injection. The Nacimiento project options considered direct use of treated and untreated water as well as groundwater recharge via surface spreading and injection.

Integrated Regional Water Management Plans, Los Angeles County, CA. Project Engineer. Authored and provided public workshop support for integrated plan involving six agencies and more than 50 other stakeholders. The plan addresses water supply, conservation, and recycling; water quality; habitat protection and restoration; wetland restoration; flood management; and recreation and public access.

Rob Morrow PE, MS continued. . .

EDUCATION
BS, Civil Engineering, California
Polytechnic State University,
Pomona, CA

REGISTRATIONS
Engineer-in-Training - Civil,
California, No. 167815

PROFESSIONAL EXPERIENCE
Patricia is an engineer-in-training with experience focused on water and recycled water hydraulic analysis, distribution system design, and construction administration support. She worked closely with Laine on EMWD's 2020 UWMP and DCP, and on other relevant projects in the SAR Watershed. Her familiarity with relevant planning documents and data, as well as local stakeholders, enables her to be an effective Assistant Project Manager.

REPRESENTATIVE PROJECTS
Urban Water Management Plan and Drought
Contingency Plan (DCP), Western Municipal
Water District, Riverside, CA. Project Engineer.

Supporting the development of Western
Municipal Water District’s 2020 UWMP and
DCP which are tools that Western will use to
inform future planning projects throughout
its service area, enhance water supplies, and
support its retailers. Tasks include gathering and
updating data from the 2015 UWMP, updating
the Water Supply Shortage Contingency
Plan, conducting a vulnerability assessment,
communications and outreach, developing a
compliant UWMP, facilitating meetings with
the Drought Task Force, and developing a DCP
that includes a climate change vulnerability
assessment.
2020 Integrated Regional Urban Water
Management Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Assistant Engineer. WSC is collaborating
with the SBVMWD to create a comprehensive
document for guiding water resource
management for the Upper SAR Watershed.

The cohesive planning framework consolidates,
updates, and merges the common elements of
the Upper SAR Watershed Integrated Regional
Water Management Plan (IRWMP) and the
San Bernardino Valley Regional Urban Water
Management Plan (RUWMP) into a new
document: the 2020 Upper SAR Watershed
Integrated Regional Urban Water Management
Plan (IRUWMP). WSC completed the City of
Rialto's UWMP as part of this project. WSC is
developing tools and data sets to help empower
effective communication and decision-making.

The IRUWMP will align related ongoing
efforts, such as the Upper Santa Ana Habitat
Conservation Plan and SARCCUP, and others,
to build regional momentum and broad-based
support for projects and programs. WSC is
positioning regional initiatives within the state's
evolving water framework, and positioning
Valley District and participating agencies for
funding opportunities. WSC is also working
with each agency to develop an updated Water
Shortage Contingency Plan to guide the plan
for action during drought or other conditions
impacting water supplies.

Recomputation of Ambient Water Quality
for 1999 to 2018, Basin Monitoring Program
Task Force - Santa Ana Watershed Project
Authority, Santa Ana River Watershed,
CA. Assistant Engineer. The recomputation
of ambient water quality is part of the basin
monitoring program required by the Santa Ana
Region Basin Plan. Ambient nitrate and TDS
determinations in Santa Ana River Watershed
groundwater management zones are compared
to water quality objectives and used by the
Regional Board to assess assimilative capacity.

Contoured water level and water quality
data for over a dozen management zones.

Summarized the data from each management
zone by creating raster grids of the contoured
water level and water quality data that was used
to calculate the water quality objectives.
“I am passionate
about applying my
skills to deliver quality
projects that positively
impact people and our
environment and protect
our essential water
resources. ”
Patricia Olivas
Patricia Olivas EIT
Water Hydraulic Distribution Model and On-Call Hydraulic Modeling Services, Elsinore Valley Municipal Water District, Lake Elsinore, CA. Assistant Engineer. Constructed a new model from the District’s GIS Database, performed hydrant testing, and calibration of the completed model for future use.

Developed a model reference manual and various technical memorandums describing the model building process, including model construction, calibration, demand assessment, and system evaluation. Performed as-needed modeling services and technical documentation.

Comprehensive System Master Plan and Asset Management
Program, San Antonio Water Company, Upland, CA. Assistant Engineer. Preparing a water master plan that will support continued capital planning and asset management. The project included constructing a new model from the Company’s GIS database, hydrant testing, and calibration of the completed model prior to using the model to identify and evaluate system improvements.

Supply, demand, and storage data will be analyzed, projections developed, and recommendations made to address system
deficiencies. The update includes development of an asset database to capture and track condition data for individual assets within the water system. The final update will include a capital improvement program.

Water Supply Assessment for Ventana at Duncan Canyon, West Valley Water District, Rialto, CA. Assistant Engineer. Prepared water supply and demand analyses and assessment report.

Developed demands using historical and projected demands using a variety of sources, including past planning documents, proposed project phasing, historical customer usage, and land use.

Determined water supply sufficiency and drafted report explaining the project, water consumption, system overview, analyses, supply reliability and sufficiency.

Water Supply Assessment for the SCLA Specific Plan, City of Victorville, CA. Assistant Engineer. Prepared water supply and demand analyses and assessment report. Developed demands using historical and projected demands using a variety of sources, including past planning documents, proposed project phasing, historical customer usage, and land use. Determined water supply sufficiency and drafted report explaining the project, water consumption, system overview, analyses, supply reliability and sufficiency.

Wilson Avenue Pipeline Replacement, Mesa Water District, Costa Mesa, CA. Assistant Engineer. Performed hydraulic analysis using the District’s existing hydraulic model to size the pipeline replacement. Developed technical memorandum summarizing the analysis performed, results, and recommendations for replacement.
2020 Urban Water Management Plan, Soquel Creek Water
District, Soquel, CA. Assistant Engineer. Preparing an Urban Water Management Plan that includes evaluation of population, demand projections, supply reliability, drought risk assessment, energy analysis, and technical writing. Demand projections are being developed using a SEPT+ model, that uses statistics to evaluate changes in demand based on social, economic, political, and technological parameters.

On-Call Water Engineering Services, City of Victorville, CA.

Assistant Engineer. Performs as-needed water demand estimates based on land use, water demand factors, and/or assumptions stated in the City’s current Water Master Plan. Utilizes the existing hydraulic model to perform hydraulic analysis for proposed developments, including storage and fire flow analysis, and sizing and location of distribution pipelines. Creates water feasibility reports and various maps using hydraulic model results. 2018 USDA Pipeline Replacement Project, City of Big Bear Lake Department of Water and Power, CA. Project Engineer.

Assisted in the preliminary design for more than 12 miles of pipeline replacement projects, funded through a U.S. Department of Agriculture Rural Development Loan/Grant Program. The project has been split into four phases to meet BBLDWP’s annual budget and expedite bidding to meet the tight construction window (spring and summer months only). Design of the first two phases is complete and design is nearing completion on the third phase. Performed utility research, drafted preliminary alignments, completed Department of Drinking Water separation waivers, when required, and performed construction management support, including submittal review.

As-Needed Hydraulic Modeling, Otay Water District, Spring Valley, CA. Assistant Engineer. Providing as-needed hydraulic modeling services for the District’s potable water distribution system. The hydraulic model is used to determine the available supply for fire-flow demands and analyze system pressure.

Develops various exhibits to depict calculated pressure results.

Maintains results in an electronic database.
2019 Trunk Line Capacity Analysis, Big Bear Area Regional Wastewater Agency, CA. Engineering Intern. Updated existing hydraulic model and utilized model to stimulate flow conditions from past storm events. Analyzed results to determine solutions to avoid sanitary sewer overflows (SSOs) from occurring. Analyzed pumps at Lake Pump Station to ensure recommended solution was feasible. Drafted a Technical Memorandum that summarize analysis, hydraulic profiles, and recommendations to the client.

Developed design plans for construction.

Patricia Olivas EIT continued. . .

EDUCATION
BS, Environmental Engineering,
California Polytechnic State
University, San Luis Obispo

PROFESSIONAL

REGISTRATIONS
Engineer-in-Training -
Environmental, California,
No.166372

PROFESSIONAL EXPERIENCE
Aaron Morland is an engineer-in-training with over 3 years of engineering experience focused on water resources planning. He served in key roles for several significant regional water supply planning projects in the SAR Watershed, including the City's 2020 UWMP as part of the 2020 IRUWMP for SBVMWD. Aaron has worked closely with Laine and Patricia on numerous projects and will provide engineering support for the development of the City's DCP.

REPRESENTATIVE PROJECTS
2020 Integrated Regional Urban Water
Management Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Staff Engineer. WSC is collaborating with
the SBVMWD to create a comprehensive
document for guiding water resource
management for the Upper SAR Watershed.

The cohesive planning framework consolidates,
updates, and merges the common
elements of the Upper SAR Watershed
Integrated Regional Water Management
Plan (IRWMP) and the San Bernardino
Valley Regional Urban Water Management
Plan (RUWMP) into a new document: the
2020 Upper SAR Watershed Integrated
Regional Urban Water Management Plan
(IRUWMP). WSC completed the City
of Rialto's UWMP as part of this project.

WSC is developing tools and data sets to
help empower effective communication and
decision-making. The IRUWMP will align
related ongoing efforts, such as the Upper
Santa Ana Habitat Conservation Plan and
SARCCUP, and others, to build regional
momentum and broad-based support for
projects and programs. WSC is positioning
regional initiatives within the state's evolving
water framework, and positioning Valley
District and participating agencies for funding
opportunities. WSC is also working with each
agency to develop an updated Water Shortage
Contingency Plan to guide the plan for action
during drought or other conditions impacting
water supplies.

Watershed Connect Implementation Plan San
Bernardino Valley Municipal Water District,
San Bernardino, CA. Assistant Engineer. WSC
was recently selected as part of the consultant
team to work with 11 regional stakeholders in
the San Bernardino Valley to create a first-
of-its-kind regional infrastructure program.

Watershed Connect includes nearly 50 projects
with the shared purpose of regional water supply
reliability, climate resilience, and long-term
ecological health of the Upper Santa Ana River.

Through a series of virtual workshops, WSC
is established program branding, developed
master messaging, and advised stakeholder
outreach. WSC continues to support the
program’s funding strategy and communication
efforts. WSC is working on program structure
and participants, project descriptions, program
narrative, community information, and elected
official and stakeholder outreach. The resulting
Water Infrastructure Finance and Innovation Act
(WIFIA) Letter of Interest will seek funding for
the first phase of plan implementation made up
of 20 projects with an estimated total of more
than $600 million.

Coachella Valley Regional Urban Water
Management Plan, Desert Water Agency,
Coachella, CA. Engineering Support. Providing
engineering support to the development of a
regional Urban Water Management Plan for
six agencies in the Coachella Valley. WSC is
leading the effort to prepare a regional plan
that addresses planning needs at the regional
level as well as for each individual agency.
“I am passionate about
ensuring that there
is adequate supply
available to serve all
urban, agricultural and
environmental water
needs. ”
Aaron Morland
Aaron Morland EIT
Santa Ana River – Mill Creek Cooperative Water Project
Agreement Update Support, San Bernardino Valley Water
Conservation District, Redlands, CA. Assistant Engineer. The Santa Ana River – Mill Creek Cooperative Water Project
Agreement (“Exchange Plan”) was established in 1976 to provide operational flexibility to neighboring agencies, and reduce operating costs from delivering State =Water Project water from the local State Water Contractor to high-elevation local water retailers through surface water/State water exchanges. Assisted in facilitating the update of the Exchange Plan to accommodate solutions for water emergencies such as drought, infrastructure outages, and poor water quality. Reviewed existing infrastructure and fault zones and identified emergency water outage scenarios, reviewed water quality issues behind Seven Oaks Dam, prepared summaries of the Exchange Plan for easier understanding, and developed Exchange Plan Update Workshop materials.

Chino Basin Program Preliminary Design Report, Inland
Empire Utilities Agency, Ontario, CA. Staff Engineer. Preparing conceptual designs of eight (8) TAKE alternatives for delivering stored groundwater (from advanced-treated recycled water) to the Metropolitan Water District of Southern California (MWD) Rialto Pipeline and seven (7) retail agencies over the Chino Basin to reduce regional demand on imported water. Performed a seasonal demand analysis on each water treatment plant overlying the Chino Basin to determine how much indirect potable reuse water could be used in-lieu of imported water from the MWD Rialto Pipeline. TAKE alternatives include between eight (8) and 17 ea. 2000 GPM extraction wells, up to 28.5 miles of pipelines ranging from 12-inch to 54-inch in diameter, two (2) pump stations, a 5 MG reservoir, and multiple freeway and railroad crossings requiring jack and bore construction.

Replenish Big Bear Lake Alternative Analysis, Big Bear Area Regional Wastewater Agency, Big Bear City, CA. Assistant Engineer. Evaluated brine management solutions for waste brine from the reverse osmosis (RO) units at the proposed Replenish Big Bear recycled water facility. Calculated evaporation pond effectiveness, land requirements, conveyance feasibility, and cost opinions for ponds in the Big Bear Area and Lucerne Valley.

Analyzed feasibility of using evaporation and crystallization on RO brine to achieve zero liquid discharge and reduce brine conveyance and disposal costs.
2018 USDA Preliminary Engineering Report, Big Bear Lake Department of Water and Power, City of Big Bear Lake, CA.

Staff Engineer. Secured $15 Million in grant and low-interest loan funding through the USDA Water and Waste Disposal Loan and Grant Program for a 13-mile city-wide water distribution piping upgrade project. Lead author for the preliminary engineering report (PER) that provided the background, justification, cost opinions, and implementation schedule for the projects.

Coordinated with City staff, USDA representatives, and
environmental consultants to deliver the PER and submit the funding application within seven (7) weeks from the project Kick-Off Meeting.
2020 UWMP, Elsinore Valley Municipal Water District, Lake Elsinore, CA. Engineering Support. Preparing an Urban Water Management Plan that includes evaluation of population, demand projections, supply reliability, drought risk assessment, energy analysis, and technical writing. Demand projections are being developed using a SEPT+ model, that uses statistics to evaluate changes in demand based on social, economic, political, and technological parameters.

Airport Area Infrastructure Improvements, City of Paso Robles, CA. Assistant Engineer. Assisted in the design of 7,500 feet of 12-inch and 16-inch water distribution piping, 5,100 feet of 16-inch recycled water distribution piping, 3,400 feet of 6-inch sewer force main, and 8,200 feet of 8-inch to 12-inch sewer main to support future growth around the Paso Robles Airport.

Designed segments of gravity sewer, developed cost opinions for sewer and water main replacements, discovered and minimized utilities conflicts, and located existing sewer laterals and water services for plan sets.

Main West Tank Design, City of Paso Robles, CA. Assistant Engineer. Assisted in the preliminary design of a 4 million-gallon (MG) partially buried pre-stressed concrete tank to replace the existing 4 MG reservoir that had reached the end of its useful life.

Assisted in drafting the preliminary design report sections on the tank fill and outlet piping network, connections with the existing well field and distribution system, site security, and drainage. 2019 Sewer System Management Plan Update, Big Bear City Community Services District, Big Bear City, CA. Staff Engineer.

Primary author of a complete update of Big Bear City Community Services District’s existing Sewer System Management Plan (SSMP). Reviewed the District’s existing sewer maintenance practices, FOG control program, capacity assurance plan, high- flow operation, overflow response activities, and other sewer management aspects. Prepared updates of the District’s existing SSMP and Overflow Emergency Response Plan, and prepared a Water Quality Monitoring Program (WQMP) establishing
protocols for monitoring ammonia and E. coli in surface waters receiving discharge from sanitary sewer overflows. The SSMP and supporting documents were prepared in accordance with State Water Resource Control Board Orders No. 2006-0003-DWQ
and No. WQ 2013-0058-EXEC.

Aaron Morland EIT continued. . .

EDUCATION
BS, Civil Engineering –
Environmental Option, California
Polytechnic State University,
Pomona, CA

PROFESSIONAL EXPERIENCE
Melissa provides engineering support on a variety of water system improvement and planning projects Her work has included regional and integrated urban water management planning projects, including support on water shortage contingency plans and advising clients on how to optimize conservation savings. Her expertise includes utilizing HEC-RAS 1D and 2D modeling to analyze existing hydraulic conditions and determine the impact of proposed structural developments. She is passionate about the possibility of tackling diverse water issues while contributing to the sustainability and improvement of both water resources and associated water infrastructure.

REPRESENTATIVE PROJECTS
2020 Integrated Regional Water
Management Plan (IRWMP) and
Regional Urban Water Management
Plan (RUWMP), San Bernardino
Valley Municipal Water District, San
Bernardino, CA. Supporting Author. WSC
is collaborating with the SBVMWD to
create a comprehensive document for
guiding water resource management for
the Upper SAR Watershed. The cohesive
planning framework consolidates, updates,
and merges the common elements of the
Upper SAR Watershed Integrated Regional
Water Management Plan (IRWMP) and
the San Bernardino Valley Regional Urban
Water Management Plan (RUWMP) into
a new document: the 2020 Upper SAR
Watershed Integrated Regional Urban
Water Management Plan (IRUWMP). WSC
completed the City of Rialto's UWMP as
part of this project. WSC is developing tools
and data sets to help empower effective
communication and decision-making. The
IRUWMP will align related ongoing efforts,
such as the Upper Santa Ana Habitat
Conservation Plan and SARCCUP, and
others, to build regional momentum and
broad-based support for projects and
programs. WSC is positioning regional
initiatives within the state's evolving water
framework, and positioning Valley District
and participating agencies for funding
opportunities. WSC is also working with
each agency to develop an updated Water
Shortage Contingency Plan to guide the plan
for action during drought or other conditions
impacting water supplies.

Watershed Connect Implementation Plan
San Bernardino Valley Municipal Water
District, San Bernardino, CA. Technical
Advisor. WSC was recently selected as
part of the consultant team to work with 11
regional stakeholders in the San Bernardino
Valley to create a first-of-its-kind regional
infrastructure program. Watershed Connect
includes nearly 50 projects with the
shared purpose of regional water supply
reliability, climate resilience, and long-term
ecological health of the Upper Santa Ana
River. Through a series of virtual workshops,
WSC is established program branding,
developed master messaging, and advised
stakeholder outreach. WSC continues to
support the program’s funding strategy and
communication efforts. WSC is working on
program structure and participants, project
descriptions, program narrative, community
information, and elected official and
stakeholder outreach. The resulting Water
Infrastructure Finance and Innovation Act
(WIFIA) Letter of Interest will seek funding
for the first phase of plan implementation
made up of 20 projects with an estimated
total of more than $600 million.
“ As a water engineer , I
have the opportunity to
tackle complex water
management issues while
benefitting our clients and
their communities. ”
Melissa Henrikson
Melissa Henrikson
Melissa Henrikson continued. . .

Metropolitan Water Resources Management Plan (Metro Plan) and 2020 Urban Water Management Plan, City of Fresno,
CA. Engineering Support. The 2020 Metro Plan will facilitate future water resources decisions and improvement planning through 2070. The plan will be developed in phases with Phase 1 focused on the existing system and evaluating the potential impacts of continuing to operate with existing water resources.

Phase 1 entailed development of planning goals and objectives; baseline demands, supplies and groundwater water budget; and identifying physical, regulatory, and legal challenges and opportunities. Phase 2 will develop and evaluate alternatives and develop strategies to optimize the use of available supplies and infrastructure to meet the City’s existing and future demands. Phase 3 will define an Implementation Plan that includes an institutional plan, funding plan, and implementation schedule. The project considers use of USBR water from San Joaquin River / Friant-Kern Canal, surface water from Kings River, groundwater, recycled water, and conservation within a conjunctive use framework that maximizes surface water use and recharge in wet conditions and maximizes groundwater production in dry conditions. Alternatives included local groundwater recharge with surface water, storm water, and recycled water; regional groundwater banking with surface water and storm water; groundwater plume management;
surface water treatment plant expansion; non-potable reuse expansion; groundwater recharge with recycled water; direct potable reuse via raw water augmentation (purified wastewater to surface water treatment plant).
2020 UWMP, City of Victorville, CA. Supporting Author.

Supported the 2020 UWMP and DCP for the City
of Victorville. In 2020, the City had a total of 36,673 connections and produced 21,865 AFY of potable water and 722 AFY of RW. The City's service area is expected to increase in population from 134,273 in 2020 to 200,486 in 2040.

The City's potable water system supplies water solely from groundwater pumped from the Mojave River Basin (Basin). 2020 UWMP, City of Morro Bay, CA. Supporting Author.

Preparing the 2020 UWMP for the City of Morro Bay.

The City provides water to all residential, commercial, and industrial customers, and for fire protection within its service area and has a population of approximately 10,900 persons.

Future growth is limited by Measure F which limits the
City’s population to 12,200 residents. Despite limitations on permanent residents, water is often provided to a larger population due to the number of transient occupants/tourists that vacation in Morro Bay during the summer, weekends, and holidays.
2020 UWMP, City of Riverside Public Utilities, CA.

Supporting Author. Prepared the 2020 UWMP and DCP for
the City of Riverside Public Utilities. In 2020, the City had a total of 66,120 connections and supplied 65,806 AFY of water. RPU’s primary source of supply is local groundwater.

RPU also distributes recycled water for non-potable uses.

These two locally controlled supplies have been highly reliable.

RPU also has an agreement with Western Municipal Water
District to access imported water when needed.

Perris II ROTF Baseline Sampling Event No 1, Eastern
Municipal Water District, Perris, CA. Engineering Support.

WSC is providing extension of staff services to the District’s Groundwater Development department on a variety of water resource projects. Helped update mud rotary specifications. 2022 Pipeline Replacement Project, City of Big Bear Lake Department of Water and Power, CA. Engineering Support.

The project includes replacing existing pipelines with new 8-inch and 12-inch PVC waterlines. Providing utility research and permitting support.

Water Hydraulic Distribution Model and On-Call Hydraulic Modeling Services, Elsinore Valley Municipal Water District, Lake Elsinore, CA. Assistant Engineer. Provided on-call engineering support. Constructed a new model from the
District’s GIS Database, performed hydrant testing, and calibration of the completed model for future use. Developed a model reference manual and various technical memorandums describing the model building process, including model
construction, calibration, demand assessment, and system evaluation. Performed as-needed modeling services and
technical documentation.
2020 Urban Water Management Plan, West Basin Municipal
Water District, CA. Engineering Support. Evaluated current water supply and demand and produced projections for the District in various scenarios to ensure enough clean, safe drinking water even in dry years. Facilitated workshops with the District and their retailers to promote cohesiveness between their respective UWMPs.

Erik Cadaret
PG

EDUCATION
MS, Hydrogeology, University of
Nevada, Reno, NV
BS, Geology, California State
University, Fullerton, CA

PROFESSIONAL

REGISTRATIONS
Professional Geologist, California,
No. 9965 Exp.: August, 2023

PROFESSIONAL EXPERIENCE
Erik Cadaret is a Professional Geologist with over 6 years of field and rigorous scientific research experience. He has technical expertise in experimental design, data analysis and interpretation, conducting field data collection activities, and project management tasks. His technical experience includes managing projects and field operations, training staff, well logging, piezometric data collection and interpretation, aquifer testing and analysis, water quality evaluation, geographical information systems (GIS) applications, data management and visualization, and applied computer programing for data analysis and automation.

REPRESENTATIVE PROJECTS
2020 Integrated Regional Urban Water
Management Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Staff Hydrogeologist. WSC is collaborating
with the SBVMWD to create a comprehensive
document for guiding water resource
management for the Upper SAR Watershed.

The cohesive planning framework consolidates,
updates, and merges the common
elements of the Upper SAR Watershed
Integrated Regional Water Management
Plan (IRWMP) and the San Bernardino
Valley Regional Urban Water Management
Plan (RUWMP) into a new document: the
2020 Upper SAR Watershed Integrated
Regional Urban Water Management Plan
(IRUWMP). WSC completed the City
of Rialto's UWMP as part of this project.

WSC is developing tools and data sets to
help empower effective communication and
decision-making. The IRUWMP will align
related ongoing efforts, such as the Upper
Santa Ana Habitat Conservation Plan and
SARCCUP, and others, to build regional
momentum and broad-based support for
projects and programs. WSC is positioning
regional initiatives within the state's evolving
water framework, and positioning Valley
District and participating agencies for funding
opportunities. WSC is also working with each
agency to develop an updated Water Shortage
Contingency Plan to guide the plan for action
during drought or other conditions impacting
water supplies.

Upper Santa Ana River Salt and Nutrient
Management Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Hydrogeologist. Erik is supporting
the development of a Salt and Nutrient
Management Plan (SNMP) required to
scientifically evaluate, permit, and implement
various water resource management projects
in the San Bernardino Basin Area (SBBA).

The overall objective is to develop a scientific
framework where various projects and
management strategies can be objectively
evaluated for inclusion in the SNMP as viable
projects that could enhance the water supply
reliability in the region. This effort includes
investigating options to update the ambient
water quality process including revaluating the
Groundwater Management Zones (GMZs)
boundaries, updating aquifer characteristics
of the GMZ’s, and utilizing the Integrated
SAR Model to provide future outlook of salt
loading to the GMZ’s.
“Every day is an
opportunity for me to do
my best work, knowing it
will have a positive impact
on achieving sustainable
water resources for
our clients and their
customers. ”
Erik Cadaret
Water Supply Studies for Jensen-Alvarado Historic Ranch and Louis Robidoux Nature Center, San Bernardino Valley Municipal Water District, CA. Project Hydrogeologist. Erik is evaluating the water supply and demand needs of the Jensen-Alvarado Historic Ranch and Louis Robidoux Nature Center. The current source of water for these two locations comes from the Jurupa Ditch. The Jurupa Ditch has been in use since the 1800s and has a diverse group of stakeholders. Erik is working closely with stakeholders to assess the current water supplies at each location and if stakeholders are open to teaming up to develop onsite water supplies, evaluate current and future water demands, and assess the state of the Jurupa Ditch and provide recommendations.

Current work includes engaging multiple stakeholders to gather water supply, demand, and current state of Jurupa Ditch data.

Anticipated work includes evaluating water supply and demands, assessing the state of the Jurupa Ditch and feasibility to provide water, and if needed, facilitate stakeholder negotiations to develop onsite water supplies.

Recomputation of Ambient Water Quality for the Period 1999 to 2018, Basin Monitoring Program Task Force, Santa Ana Watershed Project Authority, CA. Staff Hydrogeologist. WSC is part of a multi-firm team: WSC, Daniel B. Stephens & Associates, LeClaire & Associates, and Environmental Science Solutions.

The Water Quality Control Plan (Basin Plan) for the Santa Ana River Basin requires the implementation of a watershed-wide total dissolved solids (TDS) and nitrogen groundwater monitoring program to determine ambient water quality in groundwater, assess compliance with groundwater quality objectives, and determine if assimilative capacity exists in groundwater management zones.

The Basin Plan requires that the ambient water quality (AWQ) be computed every three years. Work included (1) ambient water quality determinations, (2) preparation of groundwater quality and groundwater elevation contour maps in the management zones with requisite data, (3) computing the volume-weighted ambient TDS and nitrate-nitrogen concentrations using the data generated from the contour maps, (4) development of the interpretive tools which included a spatial analysis of groundwater quality change and a web-based tool, (5) perform temporal analysis of groundwater change comparing basin-scale trends to trends observed in key well locations, and (6) forward looking well attrition analysis.

Arroyo Grande Subbasin Groundwater Sustainability Plan, County of San Luis Obispo and City of Arroyo Grande, Arroyo Grande, CA. Hydrogeologist. Supporting the development of an integrated groundwater-surface water model and dynamic integrated toolsets that will enable the County and its partners to model and better understand the interrelationships between the operations of Lopez Reservoir and groundwater/surface water interactions in Arroyo Grande Creek to advance the development of the Habitat Conservation Plan. The model will be used in the development of the Groundwater Sustainability Plan (GSP) for the Arroyo Grande Subbasin.

Chino Basin Program Preliminary Design Report, Inland Empire Utilities Agency, Chino, CA. Staff Hydrogeologist. WSC is a part of the Brown and Caldwell team providing water engineering services to produce the Preliminary Design Report (PDR) for the Chino Basin Program. WSC will be assisting in identifying, evaluating, and developing PUT and TAKE alternatives and develop and evaluate scenarios of the alternatives. WSC has lead roles in evaluating recharge/PUT facilities alternatives, pipeline distribution system alternatives, and modeling/decision making of alternatives. Current work includes preliminary siting for injection wells for modeling evaluation and monitoring well designs and costing.

Extension of Staff Support Services, Eastern Municipal Water District, Perris, CA. Staff Hydrogeologist. WSC is providing extension of staff services to the District’s Groundwater Development department on a variety of water resource projects.

Tasks include overseeing inspection services during municipal supply production well installations, technical review of project deliverables and technical specifications, preparing RFPs, evaluating downhole surveys and pumping tests for new and existing production wells, and providing technical review support for groundwater modeling projects. Also, providing technical support for the development of a water quality pilot study which includes all aspects of planning.

Central Coast Blue – Regional Groundwater Sustainability Study, Multiple Agencies, Pismo Beach, CA. Project Hydrogeologist. WSC is providing program management, preliminary design, funding, and environmental document support services for the Central Coast Blue project. A new advanced treatment facility will be constructed to treat the secondary wastewater effluent before injecting the treated effluent into the Santa Maria Groundwater Basin to supplement water supplies and protect the basin from seawater intrusion. Current work includes siting preliminary injection wells, creating injection well and monitoring technical specifications and construction layouts, identifying land ownership and piped water sources, and producing a monitoring and reporting plan.

North Pleasant Valley Desalter Project, City of Camarillo, CA.

Project Hydrogeologist. WSC is providing program management services for a new Desalter Facility that will treat 4,500 AFY of brackish groundwater and yield up to 3,800 AFY of potable water using Reverse Osmosis technology. The project will allow the City to more than double its local water supply. Brine from the RO treatment will be disposed of through an existing brine pipeline and ocean outfall. The facility is expected to be operational in Spring 2020. Assisted with the bidding process of the monitoring wells project and well evaluations of select wells within the Fox Canyon Groundwater Basin monitoring network. Provided
well construction oversight and management services and well rehabilitation recommendations.

Erik Cadaret PG continued. . .

EDUCATION
Masters, Public Policy and
Administration, California
Lutheran University
BS, Environmental Science, Point
Loma Nazarene University

PROFESSIONAL EXPERIENCE
Haili Matsukawa is an accomplished communications professional specializing in community outreach, public affairs, and stakeholder coordination. She has established strategic communication plans for complex and sensitive initiatives such as advanced capital improvement projects, utility rate increases, and environmental litigation. Haili experience developing messaging and multifaceted programs to address regional water shortage events and prolonged drought conditions.

With years of experience working as a public servant, Haili brings a strong understanding of the emerging challenges and opportunities facing local government and public utilities. She has completed specialized training in crisis communications and advanced-level coursework in civic engagement, leadership, and policy implementation. Haili is a dynamic public speaker and thoughtful facilitator with a passion for community-driven solutions.

REPRESENTATIVE PROJECTS
Watershed Connect, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Communications and Outreach Strategist.

WSC teamed with eight agencies in the San
Bernardino Valley to create a first-of-its-kind
regional infrastructure program. Watershed
Connect includes nearly 50 projects with
the shared purpose of regional water supply
reliability, climate resilience, and long-term
ecological health of the Upper Santa Ana
River. Through a series of virtual workshops,
established program branding, developed master
messaging, and advised stakeholder outreach.

Haili continues to support the program’s funding
strategy and communication efforts.

Strategic Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Project Manager. In close partnership with
District leadership and Board members, Haili
supported Valley District’s first-ever Strategic
Plan. With input from the community, regional
partners, staff, and policymakers, Haili
designed and facilitated a series of interactive
workshops to create a Strategic Plan that
captures the District’s purpose, forward-
looking aspirations, and long-standing values.

Strategic Communications and Engagement
Plan, San Bernardino Valley Municipal Water
District, San Bernardino, CA. Project Manager.

Leading the effort to develop the District’s
Strategic Communications and Engagement
Plan. This comprehensive process incorporates
stakeholder mapping, community surveying,
one-on-one interviews with elected officials,
audience-specific messaging, media strategies,
and more. The final project deliverable includes
communication goals and priorities and a 1-year
implementation plan inclusive of an outreach
roadmap with cost considerations.

Strategic Communications and Outreach Plan
for Utility Rate Increases, Ventura Water,
Ventura, CA. Project Lead. Developed and
implemented a comprehensive communication
and outreach strategy to support public
engagement, community awareness, and
transparency through a year-long water
and wastewater rate study. Digital materials
(videos, virtual meetings, social media, and
e-newsletters) and print collateral (news
articles, bill inserts, and mailers) were created
in English and Spanish to reach diverse
audiences. An online engagement tool was
developed to encourage public participation
and two-way communications during the
“With years of experience
working for a water
agency , I hold a deep
understanding of the
emerging challenges
and opportunities facing
public utilities. As a
communicator , it is my
mission to add value to the
important work my clients
do every day . ”
Haili Matsukawa
Haili Matsukawa MPPA
rate-setting process. The platform featured a survey, idea-board, educational video series, answers to frequently asked questions, and a bill calculator for customers to view rate adjustment impacts.

The communication plan successfully leveraged economic
development stakeholders, non-profit organizations, and community leaders to win the support of the City Council and ratepayers.

SLO Water Plus Project, City of San Luis Obispo, CA.

Communications Lead. Providing content development support for a regional, multi-year public outreach campaign to support the largest capital investment in the City’s history. Support has included writing blog articles about the different treatment technologies and site upgrades, developing related social media content; updating the program website; and supporting the ongoing public information campaign. WSC’s continued support through the project’s duration amplifies the project’s alignment to the City’s Climate Action Plan and Community Workforce Agreement while maintaining positive public support.

On-Call Recycled Water Communications, San Elijo Joint
Powers Authority, Cardiff by the Sea, CA. Communications Lead. Providing on-call communications and outreach support to San Elijo Joint Powers Authority (SEJPA), a progressive wastewater and recycled water provider that serves multiple coastal communities. Additional tasks include an update of messaging and design of annual reports, content and design for construction and facility signage, and press releases announcing partnerships and milestones, policy presentations, recycled water outreach, as well as physical facility signs incorporating the new brand.

Water Infrastructure Finance and Innovation Act (WIFIA) Letter of Interest, City of Ventura, CA. Project Coordinator. Lead staff member to develop the City of Ventura’s WIFIA Letter of Interest (LOI). Coordinated with a third-party grant specialist to deliver a competitive and complete LOI for the City of Ventura’s $250 million potable reuse project. Responsible for developing the project description, scope, and fee schedule, compiling supporting documents/agreements, and ensuring all program requirements were met. The LOI successfully demonstrated project value and was approved to apply for up to $125 million in WIFIA funding.

Department of Water Resources Integrated Regional Water Management (IRWM) Grant Program, Ventura County,
CA. Grant Manager/Regional Coordinator. Grant manager and administrator for the Department of Water Resources 2015 Proposition 84 IRWM Grant program. The City of Ventura was awarded $1.24 million to manage a regional water conservation program that offered rebates and incentives to Ventura County residents not served Metropolitan Water District Southern California rebate program. Served as the program manager and lead grant administrator for a suite of programs that offered turf replacement rebates, direct installation on high-efficiency irrigation devices, water efficiency surveys and more.

Bureau of Reclamation WaterSMART Title XVI Water
Reclamation and Reuse, City of Ventura, Ventura, CA.

Management Analyst. Coordinated with third-party grant specialist to deliver a complete and competitive grant application. Involved in developing the project description, scope, fee scheduled, letters of support. Worked closely with the City’s federal lobbyist to secure letters of support from diverse stakeholders including State and Federal legislators, environmental organizations, labor groups, regional agencies, and special districts. Developed project reports and semi-annual financial reporting. In 2020, the City of Ventura was award $2.4 million for the VenturaWaterPure Program.

Communications and Outreach for Water Supply Solutions, Ventura Water, Ventura, CA. Communication Manager. Prolonged drought, increased regulations, and environmental challenges have left Ventura’s 100% local water sources at risk. Ventura is pursuing two major water supply projects, including VentureWaterPure, a potable reuse project that will improve water quality, meet legal mandates, and provide a drought-resilience water supply for the City. As Communications Manager for Ventura Water, Haili was responsible for executing a long-term communications campaign for the department’s key capital improvement projects. Haili was instrumental in engaging key stakeholders, developing a public awareness campaign, preparing presentations, organizing special events, identifying professional partners, crafting talking points, directing video campaigns, overseeing media relations, and creating digital and print materials. Haili managed both internal and external affairs, enhancing awareness and support among residents, City leaders, and elected officials.

Maximizing Outreach and Engagement Through Partnerships.

Water Smart Innovations Conference, Las Vegas, NV. Program Manager. Developed strategic community partnerships with influential stakeholders, including educational institutions and environmental nonprofit organizations. She designed a unique education program with the MERITO Foundation Inc., a Central Coast-based nonprofit organization dedicated to providing meaningful watershed experiences to multicultural youth. Each year, Ventura Water sponsors approximately 500 students to participate in MERITO Foundation’s Watershed and Ocean
Education Program. Teachers receive training on the curriculum focusing on water conservation, water treatment, and stormwater pollution prevention. Additionally, participating schools visit one of Ventura Water’s coastal facilities for a day of science- based learning and data collection. Post-program survey results demonstrate a positive impact on students' environmental behaviors, specifically in water conservation and stormwater pollution prevention. In 2019, The program was recognized at Water Smart Innovations Conference as a creative outreach and education model for water agencies.

Haili Matsukawa MPPA continued. . .

EDUCATION
MA, Communication, California
State University - Fullerton
BA, Technical and Professional
Writing, San Francisco State
University

PROFESSIONAL EXPERIENCE
Amy Stevens is an integrated communication expert skilled at developing and executing strategy that educates communities and affects change. She has more than 15 years of experience in marketing, social media, crisis management, internal communication and community engagement. Amy has led in-person and virtual focus groups, taught advocacy courses and has hosted large press conferences to support initiatives, address an organizational crisis, or drive decision-making.

Amy has a background in technical writing and is skilled at translating complex topics and making the information accessible to a wider audience. Her experience allows her to advance long-term strategic communication plans, facilitate complex discussions, and lead water communications efforts that meet the needs of clients.

REPRESENTATIVE PROJECTS
Urban Water Management Plan and Drought
Contingency Plan (DCP), Western Municipal
Water District, Riverside, CA. Facillitation
Support. WSC is leading the development of
Western Municipal Water District’s 2020
UWMP and DCP which are tools that
Western will use to inform future planning
projects throughout its service area, enhance
water supplies, and support its retailers. Tasks
include gathering and updating data from the
2015 UWMP, updating the Water Supply
Shortage Contingency Plan, conducting a
vulnerability assessment, communications and
outreach, developing a compliant UWMP,
facilitating meetings with the Drought Task
Force, and developing a DCP that includes a
climate change vulnerability assessment. Amy
is providing strategic communications and
facilitation support for the project.

Strategic Communications and Engagement
Plan, San Bernardino Valley Municipal Water
District, San Bernardino, CA. Communications
Support. Supporting the District in the
development of a Strategic Communications
and Engagement Plan through stakeholder
mapping and media strategies. The final project
deliverable includes communication goals and
priorities and a one-year implementation plan
inclusive of an outreach roadmap with cost
considerations.

Strategic Plan, San Bernardino Valley
Municipal Water District, San Bernardino,
CA. Facilitation Support. Supporting the
District in development of the first ever
Strategic Plan through facilitation and
messaging strategies.

Public Relations and Outreach, Chapman
University, Orange, CA. Director of
Public Relations. Developed and executed
the university’s public relations, crisis
communication and internal communication
strategies. Amy served as the main point of
contact for media inquiries and proactive
pitches for local and national media. She
secured positive placements in national and
local media including CNN, NBC, The Kelly
Clarkson Show, FOX News, Wall Street
Journal, KPCC, OC Register, LA Times,
OC Business Journal, KCBS, KNBC, and
more. Amy utilized Trendkite/Cision for
building pitch lists, tracking coverage, and
identifying trends. She created and reported
key performance indicators, including
placements, page visits, ticket sales, etc.

Additionally, she trained campus personnel
for media interaction, as well as managed
two full-time employees, student workers
and external public relations firm.
“I’m passionate about
driving dynamic
communication strategies
that help organizations
educate their communities
and drive meaningful
change. ”
Amy Stevens
Amy Stevens
CITY OF RIALTO DROUGHT CONTINGENCY PLAN | 29
WATER SYSTEMS CONSULTING, INC.
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