Automatic Payment Plan Implementation and
SB 998 Water Shut Off Administration
August/
September
2022
Payment
arrangements
assigned to all
customers with
90-day or
greater past
due.
A notice letter
will go out to
each customer.
September
2022
Door hanger
with notice of
payment
arrangements
on bill will be
delivered to the
customers
service address.
November
2022
Veolia reports
to RWS/Water
Subcommittee
on payment
plan adoption.
Provide a List of
non-payment
customers.
January/
February 2023
Notice of
disconnection
for non-
payment
customers will
be issued in
accordance with
SB998
requirements.