1 3939 Atlantic Ave, #224 Long Beach, CA 90807 RFP # 23-031- Proposal for Building &
Safety Services
TNCServices.com
City of Rialto
Community Development
Department- Building & Safety
Your Trusted Partner for
Comprehensive
Municipal Services
ISAM HASENIN, MSCE, PE, CBO
EMAIL: [email protected]
Phone: 858-260-0495
PRIMARY CONTACT:
RFP #23-031
Attachment “A”
ATTACHMENT “A”
REQUEST FOR PROPOSAL #23-031
Building and Safety Services
SIGNATURE AUTHORIZATION
PROPOSER: ___________________________________________________________________________
A. I hereby certify that I have the authority to submit this Proposal to the City of Rialto for the above lis ted individual or com pany. I certify that I have the authority to bind myself/this company in a contract should I be successful in my proposal.
____________________________________
SIGNATURE
B. The following information relates t o the legal contractor l isted above, whether an individual or a company. Place check marks as appropriate:
1. If successful, the contract language should refer to me/my company as:
____ An individual;
____ A partnership, Partners’ names:
____ A company; (registered in ________)
____ A corporation; (incorporated in _______)
2. My tax identification number is: __________________________
ADDENDA ACKNOWLEDGMENT:
Acknowledgment of Receipt of any Addenda issued by the City for this RF P is req uired by in cluding t he acknowledgment with your proposal. Failure to acknowledge the Addenda issued may result in your proposal being deemed non-responsive.
In the space provided below, please acknowledge receipt of each Addenda:
Addendum(s) # _______________ is/are hereby acknowledged.
The “Small Business Concerns Information” sheet shall be included as part of Attachment “A”.
RFP #23-031
Attachment “A”
Attachment “A” – Small Business Concerns Information
The Proposer shall furnish the following information. Additional sheets may be attached, if necessary.
(1) Name: ________________________________________________________________ (2) Address: ________________________________________________________________ (3) Phone No.: ______________________________Fax No.:___________________________ (4) E-Mail: ________________________________________________________________ (5) Type of Firm: (Check all that apply)
______ Individual ______ Partnership ______ Corporation ______ Minority Business Enterprise (MBE) ______ Women Business Enterprise (WBE) ______ Small Disadvantaged Business (SDB) ______ Veteran Owned Business ______ Disabled Veteran Owned Business ______ Other (6) Business License: _____Yes _____No License Number: ___________________________ (7) Tax Identification Number: _____________________________________________________ (8) Names and Titles of corporate members of the firm:
____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ (9) Three (3) projects of this type recently completed:
Type of project: ________________________________________________________________ Contract Amount: _________________________ Date Completed: _______________________ Owner: _________________________________ Phone: _______________________________ Type of project: ________________________________________________________________ Contract Amount: _________________________ Date Completed: _______________________ Owner: _________________________________ Phone: _______________________________ Type of project: ________________________________________________________________ Contract Amount: _________________________ Date Completed: _______________________ Owner: _________________________________ Phone: _______________________________
RFP #23-031
Attachment “B”
ATTACHMENT “B”
REQUEST FOR PROPOSAL #23-031
Building and Safety Services
NON-COLLUSION AFFIDAVIT
The undersigned, being first duly sworn, deposes and says that he or she is the following person authorized to submit the attached proposal from the following firm (herein the “Proposer”):
Further, that the Proposal is not made in the interests of, or on the behalf of, any undisclosed person, partnership, company, association, organization, or corporation; that the Proposal is genuine and not collusive or sham; that the Proposer has not directly or indirectly induced or solicited any oth er Proposer to pu t in a false or sham Proposal, and has not directly or indirectly colluded, conspired, connived, or agreed with any Proposer or anyone else to put in a sham Proposal, or that anyone shall refrain from Proposin g; that the Proposer has not i n any manner, di rectly or indirectly, sought by agreement, communication, or conference with anyone to fix the Proposal price of the Proposer or any other Proposer, or to fix any overhead, profit, or cost element of the Proposal price, or of that of any ot her P roposer, or to secure any advantage against the public body awarding the contract of anyone interested in the proposed contract; that all statements contained in the Proposal are true; and, further, that the Proposer has not, directly or indirec tly, submitted his or h er Proposal price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereof, or paid, and will not pay, any fee to any corporation, partnership, company, association, organization, Proposal deposit ory, or any other member or agent thereof to effectuate a collusive or sham Proposal.
By:
Signature
Title:
Subscribed and sworn to before this ____ day of ___________________, 20__.
RFP #23-031
Attachment “C”
ATTACHMENT “C”
REQUEST FOR PROPOSAL #23-031
Building and Safety Services
CONFLICT DISCLOSURE FORM
RFP #23-031
Attachment “C”
ATTACHMENT “C”
CONFLICT DISCLOSURE FORM
ATTACHMENT “C”
RFP #23-031
Attachment “C”
CONFLICT DISCLOSURE FORM
RFP #23-031
Attachment “D”
ATTACHMENT “D”
REQUEST FOR PROPOSAL #23-031
Building and Safety Services
DEBARMENT AND SUSPENSION CERTIFICATION
The Consultant, under penalty of perjury, certifies that, except as noted below, he/she or any other person associated therewith in the capacity of owner, partner, director, officer, and manager:
• Is not currently under suspension, debarm ent, vol untary exclusion, o r determination of ineligibility by any federal agency;
• Has not been suspended, debarred, voluntarily excluded or determined ineligible by any federal agency within the past 3 years;
• Does not have a proposed debarment pending; and
• Has no t b een indicted, c onvicted, or had a civil judgment rendered against it by a court of competent jurisdiction in any matter involving fraud or official misconduct within the past 3 years.
If there are any exceptions to this certification, insert the exceptions in the following space.
Exceptions will not necessarily result in denial of award, but will be considered in determining Proposer responsibility. For any exception noted above, indicate below to whom it applies, ini tiating agency, and dates of action.
Notes: Providing false information may result in criminal prosecution or administrative sanctions.
Consultant Name:
(Date) (Signature)
(Name & Title)
RFP #23-031
Attachment “E”
ATTACHMENT “E”
REQUEST FOR PROPOSAL #23-031
Building and Safety Services
NON-DISCRIMINATION CERTIFICATION
In connection with its performance under this Agreement, the Consultant hereby certifies that it shall not discriminate in its employment with regard to age, handicap, race, color, religion, gender, gender identity, sex, sexual orientation, or national origin; that it is in compliance with all federal, state, local directives, and executive orders regarding non- discrimination in employment; and that it agrees to demonstrate positively and aggressively the principle of equal employment opportunity in employment.
We agree specifically:
1. To establish or observe employment policies which affirmatively promote opportunities for minority persons at all job levels.
2. To communicate this policy to all persons concerned, including all company employees, outside recruiting services, especially those serving minority communities, and to the minority communities at large.
3. To take affirmative steps to hire minority employees within the company.
Consultant Name:
(Date) (Signature)
(Name & Title)
Attached herewith is a copy of the Consultant’s currently adopted equal opportunity employment program.
2 Table of Contents
REQUIRED FORMS ................................ ................................ ................................ ....................
TECHNICAL PROPOSAL............................……………………………………………….....…1 I- COVER LETTER.......................................……………………………………………….....…3 II- QUALIFICATIONS/EXPERIENCE ................................ ................................ ...................... 5 III- ORGANIZATION/TEAM MEMBERS ................................ ................................ .............. 15 IV- METHODOLOGY & WORK APPROACH ................................ ................................ ....... 20 V- RFERENCES ................................ ................................ ................................ .................... 29 VI- PHILOSOPHY/ETHICAL STANDARDS ................................ ................................ ......... 31 APPENDIX- RESUMES ................................ ................................ ................................ .......... 32 COST PROPOSAL- UNDER SEPARATE COVER ................................ ................................ .....
3 Section I- Cover Letter
March 28, 2023
Jesse Sanchez, Chief Building Official
Community Development, City of Rialto
150 S. Palm Ave
Rialto, CA 92376
Dear Mr. Sanchez,
True North Compliance Services Inc. is pleased to present our Proposal for Building and Safety Services. Our philosophy and guiding principles are centered around the commitment to providing public agencies with the highest quality of professional consulting services in a timely and cost-effective manner. We take pride in our ability to provide exemplary services and deep technical expertise to our clients.
Isam Hasenin is President and CEO of True North and the main contact for the firm. He is authorized to represent, sign and bind True North Compliance Services, Inc. in a contractual agreement with the City of Rialto. His email address is [email protected]., phone number 858-260-0495. We will serve the City of Rialto from our Long Beach office.
The founder and president of True North Compliance Services, Inc., Isam Hasenin, has developed an impeccable reputation, over h is 30-year career, as a forward -thinking customer services-centric public agency administrator, licensed Civil Engineer and technical manager providing high quality responsive service to public agencies and their citizens.
Our team of over 50 highly qualif ied, licensed /certified plan review engineers, plans examiners, inspectors and permit technicians with many years of experience are ready to serve the needs of the City of Rialto including 8 SE’s, 15 PE’s in Civil, Mechanical, Electrical and Fire Protection disciplines in addition to experienced and certified plans examiners, inspectors and permit technicians.
We understand the City’s needs for Building and Safety services to augment its staff due to the high level of permit activities and the need to provide high quality, responsive and timely service. Our depth and breadth of resources will allow us to meet the demands and requests of the City in a timely and effective manner. We are able to quickly respond to requests to review building plans and perform inspection services on an as-needed basis. We can respond to fluctuations in workload, as well as requests for expedited project reviews. Our project manager will keep an open line of communications with Building & Safety managers and respond to requests within 24 hours of requests.
Our commi tment to the City of Rialto is to provide the highest quality Building and Safety services to you and your clients. More specifically, we commit to the following:
1. Unparalleled Building & Safety expertise of team members, and highest quality of plan review and inspection services.
4 2. Our Director of Operations will serve as the single point of contact for all communication with the City.
3. We will provide the necessary plan review staffing levels to meet the volume of work and level of permit activities.
4. Open line of communications with City staff and managers and permit applicants.
5. Implementation of a rigorous quality assurance program for all services w e provide to the City.
6. Availability to work directly with developers to provide high quality responsive plan review services and holding meetings at our Long Beach office.
7. Create a balance of consistency, conformance, and efficiency in all plan reviews.
8. Daily pick up of plans at City offices (for paper plans).
9. Professionally prepared comment lists with clear reference to applicable code sections.
10. Commitment to reviewing plans within the agreed upon turn-around times.
11. Ability to provide expedited plan review services upon request.
12. Availability to meet virtually and in -person with applicants for pre -submittal meetings to provide high level code review and discussion to ensure a smooth and timely pl an review process.
13. Ability to provide technical support to the Building Official and staff such as training, code adoption, developing technical policies, procedures and review/recommendations for Alternate Materials and Methods Requests (AMMR).
14. Our President, Isam Hasenin will set up regular meetings with the Building Official to discuss process, procedures and receive feedback on performance of True North staff.
15. Providing services exclusively to municipal clients, thus avoiding any real or perceived conflict of interest.
I am confident True North Compliance Services, Inc. will meet and exceed the City’s expectations and provide unparalleled high-quality and timely services to the City.
We look forward to working with you and your team and building a long and successful relationship with the City of Rialto.
Sincerely,
Isam Hasenin, MSCE, P.E., CBO, President
5 Section II- Qualifications/Experience
We are excited to present our qualifications to the City of Rialto and look forward to building a long-term successful relationship with the City and provide the highest level of professional consulting services to the City of Rialto.
True North Compliance Services, Inc. was founded and incorporated in California in 2020 as an extension of Hasenin Con sulting Engineers founded in 1998. True North Compliance is a full-service comprehensive provider of Building, Fire, Planning and Engineering Services including plan review, building inspection, permit technician, building d epartment administration, code e nforcement, planning and fire services and other related services. Our Federal Employer ID number is 84-4583205. Our proposal is valid for 120 days.
True North Compliance Services’ philosophy, guiding principles and commitment to the City of Rialto are centered on creating a long-term successful partnership with the City and provide the highest quality of service that is timely and responsive to client needs. Our motto is personal attentive service and excellence in the delivery of municipal services. We take the time to listen to our client’s needs and challenges and then come up with creative cost-effective solutions. We keep an open and on-going line of communications with City staff and managers as well as the public and clients. We fully understand and appreciate the fact that time is money for construction projects and every day of delay means added costs of construction and potential loss of tax revenues for the City. We will partner with the Building Official and city staff to achieve creative solutions to challenging development/construction problems that are safe yet reasonable and practical.
Isam’s experience as an active participant in the code development & administration process both on the state and national levels, serving on many technical committees and boards and serving as the Vice Chair of the California Building Standards Commission for 8 years gives him a unique perspective and intimate knowledge of the intent behind any Code provision, thus allowing him to come up with alternative solutions and methods of compliance for unique complex code compliance challenges that don’t fit squarely in the prescriptive provisions of the Code. We pride ourselves on the fact that we can create win-win solutions for code compliance challenges and streamlining of the review and inspection process to expedite the occupancy of facilities.
We offer the full range of Building & Safety services ranging from plan review to inspection and permit technician services and other related services. We have the depth and breadth of resources to perform any and all of the following services:
1. We have the capabilities to review and inspect any of the disciplines; including but not limited to:
a. California Building Code
b. California Residential Code
c. California Existing Buildings Code
6 d. Structural Engineering Plan Review will be performed by licensed Civil or Structural Engineers
e. Title 24 Energy
f. California Mechanical Code
g. California Plumbing Code
h. California Electrical Code
i. Disabled Access- CASp Compliance: plan review and site accessibility surveys. j. Green Building and Energy Conservation
k. OSHPD-3 reviews and certification
l. California Fire Code
m. Civil Engineering (grading, drainage, Mapping, Subdivisions) n. Environmental reviews such as the National Pollution Discharge Elimination System (NPDES), Sustainable Use Standard Mitigation Program (SUSMP), permit requirements related to the Management Stormwater System (MS4 permit), Model Water Efficiency Landscape Ordinance (MWELO) o. Leadership in Energy and Environmental Design (LEED) p. Onsite wastewater treatment systems (OWTS)
q. Local Amendments and Ordinances
r. Title 25 Division 1 (Mobile Home and Special Occupancy Parks) s. Building material and equipment standards
t. California Contractor State License Law
2. Preliminary review of discretionary applications (Conditional-Use Permits and conditions of Approval) for significant code compliance issues that may impact the overall design and planning approval of the project.
3. Review of Floodplain provisions where required.
4. Review of soils conditions and other geotechnical hazards such as fault zones, liquefactions, etc.
5. Inspection duties shall include: residential, commercial, mixed-use and industrial inspections of all types (e.g., – architectural, structural, disabled access, mechanical, electrical, plumbing, grading and drainage, excavation and shoring, geology and soils, energy conservation, green building, floodplain design standards, and NPDES requirements, et cetera). Ability to perform OSHPD-3 inspection and provide required certifications.
6. Staff augmentation for counter operations, Code Enforcement and other related services.
7. CASp plan review and/or site surveys, inspections and reports.
8. Technical training for staff and the public , administrative support, and development of technical policies and public handouts.
9. Code adoption and review/recommendat ions for Alternate Materials and Methods Requests (AMMR).
10. Fire Code, sprinkler systems, alarm systems and fire apparatus access review and inspection.
11. Civil plan review services for grading, public improvement s, maps, hydrology reports, etc.
7 With four offices in California to serve the City and a staff of over 50 professionals, we are confident we have the depth and breadth of resources to meet the needs of the City of Rialto. Our team is comprised of over 50 highly qualified and experienced Plan Check Engineers, Plans Examiners, Building Inspectors and Permit Technicians able to handle reviews, inspections and permit processing for all aspects of the Building Services. Our team members have many years of experience working for public agencies in California. Our staff is licensed and/or certified in all disciplines including Licensed Structural Engineers, Licensed Civil, MEP Engineers, ICC Certified Building Plan Reviewers, Licensed Fire Protection Engineers, Certified HazMat Specialists, ICC Certified Plans Examiners, ICC Certified Fire Plan Reviewers, ICC Certified Building Officials and ICC Certified Permit Technicians. Our team is capable of reviewing and inspecting the entire spectrum of projects submitted to the City from single-family homes to highly complex high-rise hotels and large office buildings, mixed-use projects, R&D lab facilities, biotech buildings, data centers, distribution centers, large scale solar farms, complex tenant improvements and public buildings.
Organization Chart
8 9
Recent Project History
Our team members have performed reviews and/or inspections of thousands of projects over their long careers including hundreds of projects of variety of sizes and occupancies during their tenure with True North Compliance Services. True North has been a trusted partner for many of our clients to review the most complex high profile or sensitive projects including highly complex custom homes in Malibu and Dana Point to a large, enclosed IC-Hockey Arena for Riverside County, multiple 5 or 6 story over concrete podiums mixed-use buildings in Pasadena, La Habra, Dana Point and Redwood City. In addition, we just started the preliminary review of a large $2-Billion complex of life sciences buildings in Burlingame which will include multiple high-rise buildings, many hazardous occupancy labs and other uses. We also reviewed multiple hotels, educational buildings for universities and OSHPD-3 clinics. Below is a listing of some of our clients and highlights of a few recent projects. We can provide many more if requested by the City.
1. Coachella Valley Sports Arena - Riverside County, CA: The arena serves as a multi-use facility for sporting events, concerts, and various exhibition-type events. The arena consists of two assembly seating areas, a primary seating bowl and practice ice arena. True North Compliance Services provided the Building, MEP, and Fire Protection plan review for the arena.
Occupancy: A-4, A-3, A-2, B, M and S-2
Type of Construction: I-B Fully Sprinklered
Floor Area: 560,000 square feet
Number of Stories: 4
Valuation: $250 Million
10 2. The Wave Hotel- Dana Point: This project consists of 3 stories below grade, 3 stories above grade high end hotel with conference facilities, restaurants and retail. True North Compliance Services provided the Building, MEP, and Fire Protection plan review for project.
Occupancy: R-1, A-2, A-3, M, B
Type of Construction: I-A, V-A
Floor Area: 114,872 square feet
Number of Stories: 3 stories below grade, 3 stories above grade Valuation: $25M
3. Top Golf- Burlingame: This project consists of a new three-story golf entertainment venue with restaurants, meeting spaces and associated improvements.
Occupancy: A-2, A-3, M and B
Type of Construction: II-B Fully Sprinklered
Floor Area: 70,663 square feet
Number of Stories: 3
Valuation: $25.5 Million
11 4. 1200-1340 Bayshore Highway – Burlingame: This project consists of the redevelopment of a 12-acre site with three, 11-story office/life science buildings totaling
1.46 million square feet. The project includes two, 10-story parking structures each with two levels of below grade parking. True North Compliance Services provided the preliminary code review, and will be providing the Building, MEP, Fire, grading and MWELO plan review for this project.
Occupancy: B, A-3, L, S-1 and S-2
Type of Construction: I-A Fully Sprinklered
Floor Area: 1.5 million square feet
Number of Stories: 2-11 stories
Valuation: Over $2 billion.
12 5. Green Mills Place – Pasadena: This project consists of a new 4-story mixed use building and renovation of an existing historic building on the same site in Old Town Pasadena. True North Compliance Services provided the Building, MEP, Fire, grading and MWELO plan review for this project.
Occupancy: R-2, A-3, M and S-2
Type of Construction: III-A Fully Sprinklered
Floor Area: 26,607 square feet
Number of Stories: 4
Valuation: $17 Million
6. Best Western Plus Hotel- Adelanto: True North Compliance Services provided the Building and MEP plan review for the new 4-story hotel and associated site development.
The hotel consisted of 54,000 square feet, 90 guest rooms, meeting rooms, a gymnasium, swimming pool, bar and restaurant.
Occupancy: R-1, A-2, A-3 and B
Type of Co: III-B
Valuation: $5.6M
13 7. Impossible Foods – Redwood City, CA: This project consists of a 4-story tenant improvement for the Impossible Foods Research Facility. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project.
Occupancy: A-3, B and S-1
Type of Construction: II-A Fully Sprinklered
Floor Area: 150,622 square feet
Number of Stories: 4
Valuation: $12 Million
8. Divine Arts of Yoga Center – La Habra, CA: This project consists of a new religious institution and yoga center. The building contains classrooms, assembly halls, a dining hall and onsite living accommodation. True North Compliance Services provided the Building and MEP plan review for this project.
Occupancy: A-3, A-2 and R-3
Type of Construction: V-A Fully Sprinklered
Floor Area: 18,000 square feet
Number of Stories: 1
Valuation: $3,250,000
14 9. Wilson Avenue Warehouse Project – Perris, CA: This project consists of a new concrete tilt-up warehouse building. True North Compliance Services provided the Building and MEP plan review for this project.
Occupancy: S-1, F-1 and B
Type of Construction: III-B Fully Sprinklered
Floor Area: 153,735 square feet
Number of Stories: 1
Valuation: $4,509,212.
10. Alteryx- 500 Arguello Street, Redwood City. This project consisted of tenant improvements to an existing R& D facility. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project.
Occupancy: A-3, B and S-2
Type of Construction: III-A Fully Sprinklered
Floor Area: 18,443 square feet
Number of Stories: 5
Valuation: $1.2 Million
11. Moss Adams Pasadena TI, 225 South Lake Ave, # 900, Pasadena. This project consisted of large tenant improvements to an existing office space in a high-rise building.
Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project.
Occupancy: B
Type of Construction: I-A Fully Sprinklered
Floor Area: 12,000 square feet
Number of Stories:16, Valuation: $620,000
15 Section III- Organization and Team Members
Principal/Project Leader
For this contract, Isam Hasenin, P.E., C.B.O., will
serve as Principal/Team Lead and will serve as the
main point of contact of True North Compliance
Services, Inc. staff and the City of Rialto. Isam will
ensure that services are delivered in accordance with
the Scope of Services established by the City and the
Consultant Services Agreement.
Isam will maintain an open line of communications
with City of Rialto Building Official and other
managers as well as project applicants and design
teams. He will provide oversight and management of
all True North’s staff assigned to City projects.
Isam will be available for meetings at the City office.
He will be available to discuss complex code
compliance/interpretation questions or process/procedural issues with the Building Official and design team members as the needs arise. He will provide technical or administrative training and participate in any special assignments or meetings at City managers direction.
Isam has 30 years of experience in code enforcement and building department administration and technical review and inspections. Mr. Hasenin has the perfect mix of public sector experience and private sector experience managing both small and large operations. He has deep understanding and appreciation for the challenges and demands of local municipalities in meeting the needs and expectations of their citizens and applicants for building permits.
Project Manager/Director of Operations
Amar Hasenin, Director of Operations for True North will serve as the day-to-day operational and technical manager for the City of Rialto projects. He will assign and monitor the workload of staff, quality of reviews and timeliness of the review process. He will be available to discuss code compliance/interpretation questions or process/procedural issues with the Building Official and his staff as the needs arise. He will provide technical and administrative training and participate in any special assignments or meetings at City managers direction. Amar has over 10 years of experience as a design engineer, plan check engineer, and regional manager in Southern California. He has served as a Regional Manager for a third-party building department services provider prior to joining True North. He is a highly competent plan review engineer and technical expert in the application of the California Codes and a certified Plans Examiner and Inspector by ICC.
16 Amar is an effective manager of building operations and managing the needs of our public agency partners and delivering high quality, responsive and timely service.
Lead Building Plan Check Engineer
Soon Cho, PE, CASp will serve as the Lead Building Plan Review Engineer for the City of Rialto. He is an experienced, licensed Civil Engineer. Soon has over 20 years of experience as a plan check engineer for multiple jurisdictions where he reviewed the entire range of projects from residential remodels to complex new homes, tenant improvements and new commercial, office and multi-family projects. Soon is a multi-discipline reviewer and can review building, MEP and grading disciplines. He provides high quality reviews and excellent customer service and always ready to offer solutions and ideas on how to comply with code provisions.
Lead Structural Plan Check Engineer
Alex Wu, SE, PhD, will serve as the Lead Structural Plan Check Engineer. He is an experienced, licensed structural engineer. He is currently the Senior Structural Plan Review Engineer for True North Compliance. Alex has a PhD degree in structural engineering and many years of experience designing and reviewing the entire range of buildings and unique structures such as high rise, mixed-use, concrete parking structures, complex public buildings, heavy industrial, refineries, nuclear power plants, etc. He will work closely with City staff to ensure high quality and timely reviews and answer questions and handle complex issues.
Project Team
Our team is comprised of over 50 highly qualified and experienced Plan Check Engineers, Plans Examiners, Building Inspectors and Permit Technicians able to handle reviews, inspections and permit processing for all aspects of the Building Services. Our team members have many years of experience working for public agencies in California. Our staff is licensed and/or certified in all disciplines including Licensed Structural Engineers, Licensed Civil, MEP Engineers, ICC Certified Building Plan Reviewers, Licensed Fire Protection Engineers, Certified HazMat Specialists, ICC Certified Plans Examiners, ICC Certified Fire Plan Reviewers, ICC Certified Building Officials and ICC Certified Permit Technicians. Our team is capable of reviewing and inspecting the entire spectrum of projects submitted to the City from single-family homes to highly complex high-rise hotels and large office buildings, mixed-use projects, R&D lab facilities, biotech buildings, data centers, distribution centers, large scale solar farms, complex tenant improvements and public buildings. Below is a table of key staff who will be assigned to work on City of Rialto projects. Resumes of staff can be provided upon request.
17 Name & Role Experience & Credentials
Isam Hasenin, PE, CBO, MSCE
President & Building Official
30+ years experience
CA Licensed Professional Engineer Certified: Building
Official, Building Plans Examiner
Amar Hasenin
Project Manager/
Director of Operations
10+ years experience
Certified: Commercial Building Plans Examiner, Commercial Building Inspector, Commercial Plumbing Plans Examiner, Commercial Plumbing Inspector, Accessibility Plans Examiner, Accessibility Inspector
Soon Cho, PE, CASp
Lead Building Plan Review
Engineer
20+ years experience
CA Licensed Professional Engineer
Certified Accessibility Specialist; Certified Plans Examiner Alex Wu, SE, PE
Lead Structural Review Engr.
20+ years experience
CA Licensed Professional & structural Engineer Certified Building Plans Examiner
Rene Avila
Lead Combination Plans
Examiner/Inspector
25+ years experience
Combination Plans Examiner/Inspector
Allen Lang, SE, PE
Structural Review Engr.
20+ years experience
CA Licensed Professional & Structural Engineer
Daniel Lee, SE, PE
Structural Review Engr.
20+ years experience
CA Licensed Professional & Structural Engineer
Gary Ho, SE, PE
Structural Review Engr.
25+ years experience
CA Licensed Professional & Structural Engineer
Edward Alexanian, SE, PE
Structural Review Engr.
30+ years experience
CA Licensed Professional & Structural Engineer
Henry Hadidi, SE, PE
Lead Structural Review Engr.
30+ years experience
CA Licensed Professional & structural Engineer Certified Building Plans Examiner
Robert Chun, PE
Building Plan Review Engr.
30 years experience
CA Licensed Professional Engineer
Bachar Koujah, PE, CASp
Building Plan Review Engr.
25+ years experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Scot Weise, PE
Building Plan Review Engr.
15+ years experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Mohammed Elassad, PE
Building Plan Review Engr.
20+ years experience
CA Licensed Professional Engineer, ICC Certified Plans
Examiner
Raymond Messih, PE
Building Plan Review Engr.
15+ years experience
CA Licensed Professional Engineer ICC Certified
Plans Examiner
18 Kylie Gonsalves, PE
Building Plan Review Engr.
15+ years experience
CA Licensed Professional Engineer, ICC Certified Plans Examiner Alaa Atassi
Building Plan Review Engr.
5+ years experience
ICC Certified Plans Examiner
Areli Sanchez
Building Plan Review Engr.
5+ years experience
ICC Certified Plans Examiner
Bryan Montes
Building Plan Review Engr.
5+ years experience
ICC Certified Plans Examiner
Richard Moreno
Senior Plans Examiner
10+ years experience
ICC Certified Plans Examiner
Tim Shell, PE
Civil Plan Review Engr.
30 years experience
CA Licensed Professional Engineer
Jed Rizk, PE
Civil Plan Review Engr.
30 years experience
CA Licensed Professional Engineer
Jamal Naji, PE
Civil Plan Review Engr.
25 years experience
CA Licensed Professional Engineer
Ahmad Erikat, EIT
Civil Plan Review Engr.
15 years experience
EIT Certificate
Henry Pio, PE
MEP Plan Review Engineer
20+ years experience
CA Licensed Professional Engineer
Certified: Mechanical, Electrical, Plumbing Plans Examiner Ali Soheili, PE
MP Plan Review Engineer
20+ years experience
CA Licensed Professional Engineer; ICC Certified Plans Examiner
Amir Amiri, PE
Electrical Plan Review
Engineer
20+ years experience
CA Licensed Professional Engineer; ICC Certified Plans
Examiner
Dan Larsen, CASp
CASp Plan Reviewer/Insp.
20+ years experience Certified Accessibility
Specialist
Gabriel Reza
Lead Fire Plan Reviewer
15+ years experience
Certified Fire Inspector
Doug Evans, FPE
Fire Protection Engineer
20+ years experience
CA Licensed Fire Protection Engineer
Bob Scott
Fire Plans Examiner
25+ years experience
Fire Plan Review and Former Fire Marshal; Fire Inspector II, Building Inspector, Building Plans Examiner
19 George Lockfort
Manager, Inspection Services
Combination Inspector
30+ years experience Over 15 ICC Certifications
Tom Graham
Combination Inspector
25+ years experience
ICC Certified Building Inspector, ICC Certified Residential Inspector
Romany Youssef
Combination Inspector
15+ years experience
ICC Certified Residential Inspector
Charles Valaer
Senior Combination
Inspector
20+ years experience
ICC Certified: Building Inspector, Combination Inspector Robert Barton
Senior Combination
Inspector
30+ years experience
ICC Certified: Building Inspector, Combination Inspector Randy Kilburn
Senior Combination Inspector
30+ years experience
ICC Certified: Building Inspector,
Combination Inspector
Marco Stutts
Combination Inspector
5+ years experience
Alexandra Perkins
Lead Permit Technician
5+ years experience
Derrick Thompson
Permit Technician
5+ years experience
ICC Certified Permit Technician
Dana Duong
Permit Technician
3+ years experience
Roy Kim
Permit Technician
2+ years experience
Jesica Miner
Permit Technician
3+ years experience
Paul Choi
Permit Technician
1+ years experience
20 Section IV- Methodology & Work Approach
Our established internal procedures and policies will ensure that we provide the City of Rialto the highest quality, accurate, timely, and responsive service. Our goal is to provide consistent and uniform service, eliminate errors and confusion and ensure compliance with the City’s standards, policies, interpretations, and procedures. To that end, we have the following established procedures for each of the services we offer:
Plan Review Procedures
The following approach and procedures will apply to Plan Review Services. It may be adjusted to better accommodate the specific needs of the City of Rialto:
1. All document/plan reviews shall be based on the City of Rialto Municipal Code, applicable federal and state laws and regulations, Title 24 California Code of Regulations, and the City’s Building & Safety Division plan review standards and policies. Plan review shall cover structural, fire and life safety, archi tectural, accessibility, OSHPD -3, energy conservation, green building, grading, plumbing, mechanical and electrical installations in residential, commercia l, and industrial projects for new, existing and historical buildings, structures and facilities.
2. We will pick-up plans at the City of Rialto Permit Center within 24 hours of notification or upload immediately into our cloud-based database for electronic submittals.
3. Review all plan check applications for accuracy and make all necessary revisions to such items as description, square footage, type of construction, occupancy and uses.
4. Format plan review comment lists to compliment the style and requirements of the City of Rialto.
5. Prepare a standard template specific to the City of Rialto to identify specific requirements and items of interest and focus to the City Building & Safety Division.
6. Our plan review philosophy is to perform a thorough review during t he first submittal of plans in order to avoid new comments on any subsequent submittals.
7. Open lines of communication with the Building Official and other City managers and staff to ensure accuracy in enforcing City policies, procedures and regulations.
8. Conduct plan reviews within the agreed upon turn -around times established by the City of Rialto.
9. Our team is available to review projects on an expedited basis within the designated turn - around times.
10. Review deferred submittals and revisions within assigned due dates.
11. Email plan check comments to designated Building staff and provide pertinent building/project data and information required on permit application. Building/project 21 data such as description of work, type of construction, uses, occupancy classifi cation, floor area, number of stories, etc. will be provided on the transmittal letter.
12. Supply hard copy or electronic plan review comment, approval letters, and project invoices as required by the City of Rialto.
13. When final review is approved, we will d eliver two final sets of approved plans with approval stamps and signatures to the City within 24 (tw enty-four) hours of final review and approval.
14. Be available, during regular business hours, to discuss and clarify plan check issues with applicants, desig ners, owners and consultants. Resolution of code issues may be performed by telephone, or meetings, p rior to resubmitting corrected plans and documents.
15. Any plan check issues not resolved between the reviewer and the architect/engineer of record after the second review cycle will be quickly elevated to our QC Manager who will in turn discuss with the Bui lding Official and come up with resolution to the outstanding issues.
16. Communicate and/or meet with the applicant, architect, engineer, other City departments or agencies, as necessary to assist with plan review responses.
17. Participate in pre -submittal meeti ngs during preliminary design or working drawing stages to provide high level code review and discussion to ensure a smooth and timely plan review process.
18. Our President, Isam Hasenin will be available to provide technical support and advice to the Building Official, and city staff and managers related to code application and rev iew of Request s for Alternate materials and Methods, administrative aspects of the department, permit fee analysis, preparing local amendments and ordinances and similar services.
19. We will utilize the City’s Permit Tracking System to enter and monitor plan -checking information into the portal.
20. We have a fully automated web -based project tracking system to enter and track all projects assigned by the City. City staff and managers can a ccess the system anytime to check the backlog, status and due dates of any project. They c an also review copies of comment lists prepared by our staff. If the City agrees, we can provide access to applicants so they can check status of their projects onlin e without having to call the City or come to the Building & Safety counter. Here is a screen shot of the plan log screen:
22 Electronic Plan Review
True North Compliance Services is able to receive, process, plan review, markup and approval stamp plans electronically and return the electronic plans back to the City. In fact, over 75% of our reviews currently are performed electronically using the Bluebeam platform.
More specifically:
1. We will adhere to the City’s Electronic Plan Review guidelines and policies.
2. We are able to receive and route submittal documents utilizing cloud storage (Box, SharePoint, Drop Box, etc.) links or any other preferred method of the City.
3. Our staff will use Blue Beam to perform the review or other City-required platform.
4. We w ill provide redline mark ups on the plans with Blue Beam. Then transferring a marked-up image of the plans onto the plan review comments. This proces s will simplify the comments for the applicant resulting in less plan review iterations.
5. When the plan chec k and recheck processes are complete and the plans and corresponding documentation are deemed in full code compliance, we will sign and stamp the electronic plan set and corresponding documents.
6. Our entire team is equipped with latest technology (highspee d computers, multiple large monitors, latest version of Blue Beam, access to cloud storage, etc.) to easily perform plan reviews electronically.
Plan Check Turn-Around Times
We commit to meeting the City’s turn -around times on all projects reviewed by our team. Our web -based project tracking system allows both our reviewers and permit technicians to stay on top of project due dates. Expedited plan reviews will be completed in half the times listed below.
23 Below are our standard review times.
* “Express Rechecks By Appointment”
We are pleased and excited to offer the City of Rialto our new and innovative solution to expedite and streamline the recheck process. The program, “Express Recheck By Appointment” is a revolutionary approach to expedite the recheck process, minimize the number of review cycles, reduce frustrations and miscommunications between applicants and plan checkers and reduce the workload of City staff in intaking, routing and tracking of the many cycles of plan check and rechecks on submitted projects. The program will be offered at no additional cost to the applicant or City. The service applies to the vast majority of projects reviewed by our staff.
Once the applicant is ready for the recheck, he/she will contact True North Office to schedule the “Express Recheck By Appointment”. The appointment will be scheduled within 48 hours of the request. Our plan reviewer will perform the recheck over video-conferencing meeting and sign off items completed.
Building Inspection Services
True North Compliance Services, Inc. is pleased to offer excellent on-call Building Inspection Services to the City of Rialto. Our inspectors have extensive construction and trade experience in addition to their Code knowledge, allowing for a practical approach to applying Code provisions during the inspection process. Similar to our Plan Review process, our inspectors employ the following procedures to maximize project success. These procedures may be adjusted to better accommodate your jurisdiction.
1. Become familiar with the inspection style and requirements of the City of Rialto.
2. Provide inspection services and assure that construction complies with plans and is in compliances with the most recently adopted codes, policies, and procedures.
3. Perform inspections on construction projects to verify co mpliance with City of Rialto Municipal Code and State codes and regulations: California Building Code, Residential
PLAN CHECK
TYPE
1ST Review
(Working
Days)
2nd Review
(Working Days)
Subsequent Reviews
(Working Days)
Single-family Dwellings 10 7 5
Commercial,
Industrial and Multi-
Family Projects
10 7
5 Tenant Improvements 10 7 5
24 Code, Plumbing Code, Mechanical Code, Electrical Code, Fire Code, Energy Code, Green Building Standards Code, Disabled Access Regulations, an d Title 25; Mobile Home Parks regulations; State Water Resource Control Board regulations related to storm water pollution prevention; Sound Transmission Control regulations; and, locally adopted building ordinances and amendments thereof.
4. Inspect for comp liance with applicable conditions of approval set forth by the City's Community Development Department, Planning Commission, and/or City Council.
5. Inspectors will possess and maintain necessary certifications required to perform inspections.
6. Be equipped with all necessary tools needed to perform inspections, including a complete set of current code books.
7. Assist in the coordination of job site conferences with technical consultants, engineers, architects, representatives of the owner, equipment manufacturers, and subcontractors to review project requirements, and clarify or resolving any questions or problems prior to commencing work.
8. Prepare inspection notices of noncompliance on incorrect construction methods or material found during inspection ; confer wi th contractor or representative regarding construction methods and procedures as they relate to compliance with plans and specifications.
9. Maintain a record of non -complying items and follow up to achieve resolution of such items. Record all sig nificant co nstruction-related activities and events such as work completed to provide a chronological and factual history of inspection on assigned construction projects.
10. Engage with Building & Safety Division staff to understand the City’s permitting process, forms, policies, and clients.
11. Adapt to the City’s needs to allow for easy integration into the day -to-day inspection operations.
12. Communicate daily with the City’s Principal Building Inspector for assignments and to identify potential issues.
13. Coordinate with vari ous City and County agencies and departments and other governmental agencies providing services, and/or having jurisdiction over any aspect of a development project.
14. Maintain contact while in the field to answer questions, reschedule inspections , and support City staff.
15. Serve as a resource and provide information on City regulations to property owners, residents, businesses, the general public and other City departments.
16. Build a rapport with frequent contractors and teams on continuing projects.
17. Update the City’s permit tracking software as necessary, including transferring all applicable field notes.
25 18. Perform and/or attend on-site and in-office preconstruction meetings as required.
19. Communicate and/or meet with applicants, contractors, engineers, a rchitects, etc., as necessary to assist with corrections and general project questions.
Permit Processing Services
True North Compliance Services, Inc. believes that the permit technician position is one of the toughest positions in the Building & Safety Division. Being at the counter all day long handling customer contacts, questions and issues is challenging, especially as we experience the high volume of work and high customer traffic at the public counter. That’s why we believe it takes a certain type of personality to be successful at the position. It’s someone who is pleasant, calm, patient, excellent interpersonal skills and ability to use automation systems. We are pleased to offer staff who meet these criteria and qualifications. More specifically, the permit technician will:
1. Enter permit data into the automated database.
2. Research, compile and prepare various limited reports and presentation graphics.
3. Assist the general public at the front counter or by phone regarding building, planning and engineering permit requirements, plan check fees, plan check filing procedures and processing, and permit status.
4. Research information for public.
5. Accept permit applications and collect permit fees.
6. Review and evaluate plans for completeness and for conformance with ordinances and department standards, policies and guidelines.
7. Review plans for conditions of prior approval.
8. Route plans to other city departments for review.
9. Approve minor permits.
10. Research and respond to public inquiries.
11. Build and maintain positive working relationships with co-workers, City employees and the public using principles of good customer service.
12. Perform related duties as assigned.
13. Utilize City electronic and paper files to research previous and/or related permits.
14. Review permit application for completeness, perform fee calculations, route plans, verify approvals and conditions and issue permits.
15. Provide excellent service to all customers from a homeowner to large developers and designers.
16. Have excellent interpersonal skills, calm demeanor, patient and be a good listener
26 Quality Control Program
True North Compliance’s core values in delivering municipal services are: Ethics, Transparency, Collaboration, Empathy, Customer-Centric service, Communications, and Fiscal Prudence. High quality service, professionalism and excellence in the delivery of municipal services are at the core of what True North Compliance stands for. We share the City’s commitment to delivering responsive and timely service without compromising the quality of the service. To that end, we developed and implemented a rigorous internal quality control and assurance program for all of our services. Here are the major components of our quality control program:
Plan Review and Counter Services
Our established internal intake, plan re view, quality control and customer contact procedures ensure that submittals are properly coordinated, tracked and managed. Our plan tracking procedures are designed to track each submittal throughout the review proc ess and maintain accurate and comprehensive records for each submittal. To accomplish this goal, we follow this procedure:
1. We monitor our staff’s performance and interaction with customers at the counter by having customer surveys available for the applic ants to complete. We will also randomly call applicants who received our service to check on their satisfaction with the services received from our staff. We will monitor phone calls and produce period reports of customer satisfaction. We will train and pr ovide feedback to our staff related to t heir customer service skills.
2. Once we receive a project for review from the City, our document control staff screens and logs the project into our internal project tracking s ystem with all appropriate information such as description, scope, review discip lines, Building Department staff, design team contact person and due dates.
3. Our QC Manager will perform an initial cursory review of the project to determine if there are any major code compliance issues that may require immediate discussion with the Building & Safety Division staff and/or design team, then depending on the complexity of the project, assigns to appropriate True North plan review engineers/plans examiners.
4. Plans are assigned to engineers or plans examiners for each of the required disciplin es with notes from the QC manager
5. Once the plan review is complete, True North QC Manager will perform quality control of the project by reviewing the project and comments prep ared by the assigned plan review engineer/plans examiner.
6. Following the QC ph ase, final comments will be generated and sent to the Building & Safety Division staff and designated design team member. 27 Inspection Services
Similar to our plan check quality control program, we have a rigorous internal quality control and assurance program for our inspection services. Main elements of our program include:
1. Rigorous hiring program to ensure that we only hire highly competent professional and friendly inspectors who believe in True North’s core values and guiding principles.
2. Thorough on-boarding and training program for our team.
3. On-going technical training on latest codes, interpretations, technology and construction methods and techniques.
4. Regular staff meetings to communicate policies, procedures and provide directions.
5. Regular feedback loop on staff performance.
6. Announced and un-announced audits of inspectors by our Chief of Inspections.
7. Regular feedback meetings with City’s Building Official and staff to obtain feedback and input on our staff’s performance.
8. Periodic calls to contractors to seek feedback on performance of our inspection staff.
9. Regular meetings with our inspectors to evaluate performance, offer critique and corrective actions if necessary.
Communications Approach & Customer Service
Commitment
Our singular focus on our motto “personal attentive service and excellence in the delivery of our services” allowed us to become the go-to provider for most of our clients. The common denominator for our success serving our clients is the absolute focus on delivering high quality, responsive and timely services. We will partner with city staff, applicants and designer to come up with practical common-sense solutions to difficult code compliance challenges. Our team is available to handle questions and issues raised by City staff and/or the applicants throughout the day. Our managers are available around the clock to handle whatever needs our clients might have. We keep an open line of communications with staff and applicants to streamline and expedite the review and approval of projects being reviewed. Our customer service commitment includes the following elements:
1. Application of the code in a reasonable practical yet safe manner, and understanding and applying the spirit and intent of the code whenever needed.
2. Our plan review philosophy is to perform a thorough and accurate plan review during the first submittal in order to avoid new comments and delays during subsequent review cycles and frustrating the applicants and designers.
3. Open lines of communication with the Building Official and other city managers and staff to ensure efficient and high level of customer service. 28 4. When an applicant disputes plan check comments, our plan check staff is trained and instructed to quickly elevate the issues to our QC manager to work toward quick and effective resolution of the issues.
5. Implementation of our “Express Recheck By Appointment” system to enhance customer service and expedite approval of projects.
6. Office hours: our staff is available Monday through Friday from 8:00 am- 5:00 pm to respond to phone calls and email inquiries.
7. We respond to phone calls and emails the same day received.
8. Our plan check staff is available, during regular business hours, to discuss and clarify plan check issues with applicants, designers, owners and consultants. Resolution of code issues may be performed by telephone, virtual meetings or in-person meetings, prior to resubmitting corrected plans and documents.
Transition and Implementation Plan
Our managers and staff are highly experienced in transitioning services from other consultants.
We have successfully and effectively transitioned services from other consultants for our current clients such as City of the Del Mar, Carlsbad, Dana Point, Malibu , Redwood City, San Bruno and others. We are prepared to immed iately engage with the City of Rialto’s Building Official and other City staff to initiate the transition process. Elemen ts of our implementation plan would include the following steps:
1. Our President and Director of Operations will hold an initial implemen tation meeting in person or via video-conference with the Chief Building Official and his staff as soon as the contract is signed to gain an insight on current key issues, challenges and needs of the Building & Safety Division.
2. Tour the City’s Building Ser vices operation and meet and greet with manager/staff of City departments that are involved in the development review and permitting process.
3. Meet with Planning Division managers to revi ew current applications for discretionary review to gain insight of upcoming construction projects and key project conditions.
4. We would collect all policies and procedures of the Building & Safety Division’s plan review and inspection process.
5. We would provide internal training to our staff on City of Rialto process, technical policies and other applicable local ordinances and regulations.
6. We would establish internal policy manual for City of Rialto plan review and inspection process to ensure our staff fo llows established procedures and local ordinances and regulations.
29 7. Set up the process and procedures for plan pick-up, delivery and return of plans.
8. Train our staff on the City’s permitting software system.
9. We would develop standardized plan review checklists specific for the City of Rialto.
10. Process and deliver projects duri ng the last week of transition to test the system and tweak as necessary.
11. Our President, Isam Hasenin will set up regular meetings with the Chief Building Official and other City managers to discuss process, procedures, technical issues and receive feedback on the performance of True North staff.
Section V- References
While our firm is relatively young, we are pleased to share with you that we already signed contracts with over 30 California municipalities. This is a testament to the impeccable reputation of our president and team members and ability to deliver the level and quality of service expected by our public agency partners. Here is a sampling of our clients and scope of services provided.
Client Dates Services Provided
City of Malibu
Yolanda Bundy, PE, Chief Building Official
23825 Stuart Ranch Rd, Malibu, CA 90265
(310) 804-6648, [email protected]
2021-
Current
Plan review & Inspection services
City of Huntington Beach
Jasmine Daley, Chief Building Official
2000 Main St, Huntington Beach, CA 92648
(714) 375-5147, [email protected]
2021-
Current
Plan review & Inspection services
City of Pasadena
Ron Takiguchi, Chief Building Official,
175 Garfield Ave, Pasadena, CA 91101
(626) 744-7063, [email protected]
2020-
Current
Plan review & Inspection services
30 City of La Habra
Rodney Sipma, Building Official 110 E La
Habra Blvd, La Habra, CA 90631
(562) 383-4119, [email protected]
2020-
Current
Plan review & Inspection services
City of Dana Point
Joe Romero, Building Official
33282 Golden Lantern, Dana Point, CA 92629
(949) 248-3545, [email protected]
2021-
Current
Plan review & Inspection services
City of South Gate
William Campana, Building Official
8650 California Ave, South Gate, CA 90280
(323) 563-9515, [email protected]
2022-
Current
Plan review & Inspection services
County of Riverside
Issam Shahrouri, Building Official
4080 Lemon St, Riverside, CA 92501
(951) 955-1833, [email protected]
2020-
Current
Plan review & Inspection services
County of Los Angeles
Fouad Barakat, Principal Engineer
4801 E 3rd St, Los Angeles, CA 90022
626-674-9021, [email protected]
2020-
Current Plan review services
City of Redwood City
Christina McTaggart, Building Official
1017 Middlefield Rd, Redwood City, CA 94063
(650) 780-7228, [email protected]
2020-
Current
Plan review & Inspection services
City of San Bruno
Darcy Axiaq, Building Official
567 El Camino Real, San Bruno, CA 94066
(650) 616-7020, [email protected]
2021-
Current
Plan review & Inspection services
City of Tracy
Christopher Morgan, Building Official
333 Civic Center Plaza, Tracy, CA 95376 (209)
831-6415, [email protected]
2020-
Current
Plan review & Inspection services
City of Burlingame
Rick Caro, Building Official
501 Primrose Rd, Burlingame, CA 94010
(650) 558-7260, [email protected]
2021-
Current
Plan review & Inspection services
City of Milpitas
Bill Tott, Building Official
455 E. Calavaras Blvd., Milpitas, CA 95035
(408) 586-3263, [email protected]
2022-
Current
Plan review & Inspection services
31 Section VI- Philosophy/Ethical Standards
A primary reason for early success and rapid growth is our strong ethics and professional standards. Our Philosophy & Guiding Principles are: To provide highest quality, timely, cost- effective service and build strong successful long-term partnerships with municipal clients.
Our core values in delivering building services are: Ethics, Transparency, Collaboration, Communications, Excellent Customer Service, Empathy, Fiscal Prudence.
We apply our philosophy & Guiding Principles along with our core values to everything we do in the day-to-day operations and in the delivery of all of our services. To that end, we will:
✓ Partner and collaborate with City’s Building Official, Fire Marshal and their staff to deliver a streamlined and expeditious process for plan reviews. ✓ We deliver on every promise we make to our clients.
✓ Deliver timely, high-quality service.
✓ Thorough and complete plan review with clear concise comments during the first review to minimize delays and frustrations.
✓ Reasonable, practical yet safe approach to code compliance. ✓ Availability of our staff and managers to City staff and applicants. ✓ Free early global code review during discretionary process. ✓ Our motto is personal attentive service and excellence in the delivery of municipal services.
We avoid any real or perception of conflict of interest and hold ourselves to the highest ethical standards in the delivery of our services. To that end, we have the following policies and procedures in place:
1. We only work for public agencies in the assessment and verification services. We do not perform any design services to private or public agencies.
2. We do not work for any private developers, designers or engineers.
City of Carlsbad
Jason Pasiut, Chief Building Official
1635 Faraday Ave, Carlsbad, CA 92008
(442) 339-2788, [email protected]
2022-
Current
Plan Review, Inspection and Permit
processing services
City of Del Mar
Karen Brindley, Director of Planning Dept.
1050 Camino Del Mar, Del Mar, CA 92014
(858) 442-2512, [email protected]
2020-
Current
Building Official, Plan Review,
Inspection and Permit processing
services
32 3. Our staff is not permitted to perform any design or consulting work on their own in any client cities.
4. Our staff and managers are required to disclose any personal financial interest in any city client.
5. Our staff is not permitted to be involved in any way in project reviews, inspections or approval of their personal projects, or their family members or friends.
6. Or staff and managers are not permitted to accept gifts of any monetary value from clients or project applicants and contractors.
7. Or staff and managers are not permitted to develop personal relationships or friendships with project applicants or builders of projects they are working on.
Acknowledgements
True North Compliance Services, Inc proposes no exceptions or deviations from the City’s requirements and accepts the City of Rialto Standard Professional Services Agreement without exceptions.
True North Compliance Services, Inc. certifies that it is able to provide the insurance coverage required by the City of Rialto.
Conflict of Interest
We attest that none of True North Compliance Services’ managers or staff have any real or perceived conflict of interest with the City of Rialto related to this RFP.
Key Resumes
26 38
28 40
Alex Wu, Ph.D., S.E., P.E.
Senior Structural Plan Review Engineer
Education
Ph.D. Degree -Structural
Engineering
Purdue University
M.S Degree - Structural
Engineering
National Taiwan University
Licenses and
Certifications
• Licensed Professional
Engineer in the State of
California
• Licensed Structural
Engineer in the State of
California
Awards/Honors
• Member of the Phi Tau
Phi Honor Scholastic
Honors Society at
National Taiwan
University
Background
Gene
Alex is a highly respected structural engineer. He has over 2 0 years in structural plan
check and structural design field. With a Ph.D. degree is structural Engineering a nd many years of experience designing and peer-reviewing the full range of structures including complex building and structures. Alex has peer- reviewed highly complex buildings and structures for agencies like OSHPD, DSA , LA Unified School District, UCSD and many others.
Select Work Experience
True North Compliance Services, Inc.
Senior Structural Plan Review Engineer
Provide structural plan review for various projects. Review projects including single family/duplex residential construction, multifamily residential construction, commercial construction, and non-building structures. Review and evaluate architectural and
structural construction documents submitted for permit approval from various municipalities utilizing applicable codes/standards/guidelines/laws, code interpretation, appropriate municipal ordinances and construction and engineering standards; interact and communicate with design professionals and city staff on technical requirements and plan review comments; provide technical assistance to city staff; perform structural inspections in the field as needed; provide assistance and information to contractors, architects, engineers and the public in the solution of complex building problems and the interpretation of building codes, structural standards and ordinances.
KPFF, Inc.
Senior Project Engineer
Provided structural analysis and design for variety of buildings and structures.
Examples of projects designed or peer-reviewed include: design and construction administration of hospital equipment seismic/gravity support/ bracing/anchorage design
and construction for Kaiser Hospital; Design of a new 200-foot long pedestrian bridge based on Caltrans specification for California State University, San Marcos; Peer review of the design of several new multi-story (Up to 13 stories above and 3 levels below grade) RC shear wall buildings with underground garages for University of California San Diego, North Torrey Pines Living & Learning Neighborhood; Peer review of renovation/addition design of multi-story RC shear wall buildings for University of California San Diego and many others.
TMAD, Taylor & Gaines
Structural Project Engineer
Provided structural analysis and design for variety of buildings and structures.
Examples of projects designed include: Seven masonry shear wall buildings with steel gravity frames and pile foundations for Long Beach Unified School District; Design of
new two-story steel special concentrically braced frame building for San Diego High School; Seismic retrofit design of existing three-story reinforced concrete shear wall building for Long Beach City Library; Design of new six-story steel frame building and surrounding structures for Scripps Memorial Hospital.
Soon Cho, P.E.
Senior Plan Review Engineer
Education
B.S. Degree -Physics
M.S. Degree - Civil
Engineering
Licenses and
Certifications
• Licensed Engineer in the
State of California
• CASp
• CA Plan Examiner
• CA Residential Building
Inspector
• CA Commercial Building
Inspector
• CA Residential Fire
Sprinkler Inspector
Background
Over 20 years experience as a plan check engineer. Highly accomplished Professional Engineer and CASp who is effective at reviewing the entire range of residential and commercial plans for compliance with applicable building codes. Detail-oriented and analytical professional with an efficient and thorough approach. Proficient licensed plans check engineer who is knowledgeable about current codes and their effective interpretation.
Select Work Experience
True North Compliance Services, Inc.
Plan Review Engineer
Perform plan review of the entire range of residential, commercial and industrial projects; examine and check structural engineering designs, calculations and plans for conformance with adopted Building Codes and local ordinance and regulations; perform plan review of electrical, mechanical and plumbing projects for conformance with the Mechanical Code, Plumbing Code and National Electrical Code and local ordinances and regulations; provide interpretations of building codes, State laws and local ordinances to city staff and the public; evaluate alternate methods of construction/materials and provides recommendations; provide technical assistance to city staff; perform CASp plan reviews and inspections and prepare CASp reports as needed; check plans for compliance with California Title 24, Energy and Disabled Access Requirements; maintain liaison with city staff related to project reviews and code compliance.
City of Newport Beach
Senior Plan Check Engineer
Plan check architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code. Advised and interpreted codes to homeowners, business owners, laymen, contractors, architects, and the public; and coordinated inspection activities and the construction progress with other City departments and outside agencies as needed. Mentored and supervise colleagues to improve their skills and education by providing technical knowledge.
City of Los Angeles
Structural Engineer Associate
Plan check architectural & structural plans for large, medium, & small sized residential & commercial projects. Enforce all applicable building codes including fire, life safety, and accessibility requirements. Coordinate a smooth process between clients and the City to ensure great customer service in meeting code requirements per the Building Code. Checked plans for compliance of Los Angeles zoning codes Experience with checking EQ Retrofit compliance Div 91(tilt-up) and Div 88 (URM)
Hassan Itani, PE
M/P Plan Review Engineer
Education
B.S. Degree – Mechanical
Engineering
California State Polytechnic
University, Pomona
Licenses and
Certifications
• Licensed Engineer,
Mechanical
• ICC -Certified Mechanical
Plans Examiner
Background
Hassan is a highly qualified plan review engineer and design engineer with over 8 years of experience in the review and design of heating, ventilation, and air conditioning (HVAC), plumbing systems for compliance with local and state codes and energy standards. He has knowledge and experience in large scale alternative energy generation plants. Hassan has a strong background in project management and evaluation of existing HVAC/MEP systems.
Select Work Experience
True North Compliance Services, Inc.
Mechanical/Plumbing Plan Review Engineer
Provide plan review and field investigations for compliances with mechanical and plumbing codes and standards and review of energy compliance documents (Title 24) for wide range of construction projects ranging from residential additions to new high- rise buildings, hotels, malls, large public facilities, hazardous occupancies, R&D, and Biotech Facilities.
City of Los Angeles
Mechanical Engineering Associate II
Review of plumbing, mechanical, heating, ventilation, and air-conditioning (HVAC), as well as electrical building plans of commercial, multi-family and industrial for compliances with mechanical, plumbing, and electrical codes, and standards. Review of energy compliance documents. Provide information on codes and regulations to engineers, architects, and contractors. Resolve issues between the field inspectors and contractors. Perform calculations for ventilation, mechanical equipment, piping, wiring, and load verifications.
Boeing
Fleet System Engineer
Monitor multiple airplane fleets and provide targeted maintenance recommendations for critical faults, enabling real-time situational awareness of in-flight Boeing airplanes; work directly with airlines to help improve reliability metrics by implementing prognostic alerting systems.
Applied Medical
Mechanical Engineering Intern
Assisted in developing and testing Kii Dissecting Balloon, promoting its reliability in the field to expedite product release; collaborated with senior engineers in product development to revise manufacturing process and equipment maintenance schedules to increase efficiency; sole generator of maintenance manuals, installation, operational, and performance qualification reports to document product progress; meeting FDA requirements in case of audit.
Jerome Schreiber, P.E.
Senior Electrical Plan Review Engineer
Education
B.S. Degree – Electrical
Engineering
CAL Polytechnical University
Licenses and
Certifications
• Licensed Electrical
Engineer in the State of
California
• ICC Certified Building
Inspector
• ICC Certified Mechanical
Inspector
• ICC Certified Plumbing
Inspector
• IAEI Certified Electrical
Inspector
• IAEI Certified Electrical
Plans Examiner
Background
Jerome has over 30 years of diverse experience in the electrical engineering design and
plan review for a variety of construction projects ranging from TIs to complex occupancies, high rise buildings, high voltage systems and sub-stations. He reviews complex building plans for conformance to applicable electrical regulations and calculates electrical adequacy; prepares reports and written recommendations and coordinates construction activities with other agencies and citizen groups.
Select Work Experience
True North Compliance Services, Inc.
Electrical Plan Review Engineer
Provides plan review and field investigations for compliances with the National Electrical Code (NEC) and standards and review of energy compliance documents (Title 24) for wide range of construction projects ranging from residential additions to new high-rise buildings, hotels, malls, large public facilities, hazardous occupancies, R&D, and Biotech Facilities. Amir is also our internal expert for high voltage systems and sub-stations and small or large-scale solar farms.
Jerome will provide plan reviews of solar projects submitted to the VPP Program.
City of Glendale
Building Inspector
Performed building, electrical, mechanical and plumbing inspections; performed electrical plan reviews.
City of Vernon
Senior Electrical Inspector
Responsible for City of Vernon Electrical Plans Examination and Building, Plumbing, Mechanical, & Electrical inspections and all electrical installations in the City and for the City municipal facilities.
Southern California Edison
Distribution Engineer
Service Planning and Customer Coordination.
Gabriel Reza
Fire, Life-Safety Plan Reviewer
Education
B.S. Degree – Urban
Planning
Certifications
• Certified Fire
Inspector, NCSA
#CFC040513
• Certified Fire Safety
Officer, Office of the
State Fire Marshal
• Hazardous Waste
Operations and
Emergency Response
Certified
Affiliations
• International Code
Council Los Angeles
Basin Chapter- Fire
Life Safety Chairman
• International Code
Council –
Appreciation Award
• California Building
Officials – 2020
Educator of the Year
• California Fire Chiefs
Association,
Executive Board
Member, SoCal FPO,
President
Background
Extensive experience of over 15 years conducting Title 19/24 fire and life safety inspections. Concise knowledge and experience with California State Fire Codes, local regulations, federal codes, laws and NFPA guidelines. Ability to properly research, interpret and properly apply these related codes.
Comprehensive knowledge of fire detection, sprinkler fire protection and other life safety systems, including NFPA requirements for inspection, installation, testing and evaluation of systems.
Select Work Experience
True North Compliance Services, Inc.
Fire-Life Safety Plan Reviewer
Performs complex fire safety plan review services for a variety of occupancies, including but not limited to public college campuses, mid and high rise buildings, storage buildings, hazardous and high pile storage, multi-family residential use and solar/PV in both new and existing buildings. Reviews blueprints for construction projects, including but not limited to grading plans, fire apparatus access roads, fire alarm and detection systems, fire sprinkler and standpipe systems, and general fire safety. Conducts inspection and testing of fire detection systems including fire sprinklers, fire alarm, standpipe, and wet chemical systems.
City of Glendale
Senior Fire Safety Specialist
Conduct advanced and complex project and blueprint plan review for new construction projects, tenant improvements, fire apparatus access, hazardous material storage and fire detection and fire protection systems; Interpret, apply, and enforce all applicable codes and standards including: Title’s 8, 19/24, CA. Fire, Building and Mechanical Codes, CA. Health and Safety Code and NFPA codes; Sampled and tested hazardous and industrial waste; Performed new construction inspections abiding by standardized methods; Conducted fire prevention training activities for fire department operations; Prepared and maintained precise reports following record-keeping procedures.
City of Glendale
Planning Assistant
Reviewed commercial and single/multi-family projects for zoning code compliance; Processed planning entitlements and housing projects, CEQA review and analysis; Processed and presented applications to the City's Design Review Board, Planning Commission, and City Council.
56 53
1 3939 Atlantic Ave, # 224 Long Beach, CA 90807
RFP # 23-031- Proposal for Building
Safety Services- Cost Proposal
TNCServices.com
City of Rialto
Building & Safety, Community
Development Department
Your Trusted Partner for
Comprehensive
Municipal Services
ISAM HASENIN, MSCE, PE, CBO
EMAIL: [email protected]
Phone: 858-260-0495
PRIMARY CONTACT:
2 Cost Proposal
True North Compliance Services is pleased to propose the following competitive fees for the services listed. Additional services not listed below may be negotiated.
Our pricing reflects our commitment to delivering highest quality responsive and timely service to the City of Rialto. These include:
Reduced plan review turnaround times.
Ability to expedite plan review at the request of the City Building Official.
Implementation of established electronic plan review processes.
Highly qualified staff compensated commensurate with their experience and responsibilities.
PLAN REVIEW SERVICES
True North proposes to charge 50% of the City’s collected Plan Review Fees.
➢ Our Plan Check Fee includes initial review and all subsequent rechecks. Our fee includes shipping and delivery of plans to/from City Hall.
➢ Expedited Plan Review Services: 75% of the City’s Plan Review Fees. ➢ Revisions/Deferred Submittals/RFIs will be billed using the hourly rate table below.
Additional Services: The following hourly rate table applies to on-site staffing services and/or additional services included in our Scope of Services that may be required by the City of Rialto.
Our hourly rates are all-inclusive and include salaries, overhead, benefits, PTO, etc.
Hourly Rates for Additional Services
Position Hourly Rate
Interim Certified Building Official $155.00
Plan Review Engineer $130.00
Senior Plan Review Engineer $145.00
Structural Engineer I $150.00
Structural Engineer II $165.00
Certified Engineering Geologist/Geotechnical
Engineer
$155.00
3 Licensed Fire Protection Engineer $145.00
Certified Plans Examiner I $105.00
Certified Plans Examiner II $120.00
Building/Housing Inspector I $100.00
Building/Housing Inspector II $115.00
Senior Building/Housing Inspector $125.00
Code Enforcement Officer $100.00
CASp Plan Reviewer/Inspector $135.00
Fire Plan Reviewer/Inspector I $120.00
Fire Plan Reviewer/Inspector II $135.00
Grading/Public Improvements Plan Review Engineer I $140.00 Grading/Public Improvements Plan Review Engineer
II
$155.00
Planner $145.00
Senior Planner $160.00
Permit Technician I $75.00
Permit Technician II $85.00
Administrative Assistant $65.00
- Overtime for on-site staffing will be charged at 140% of the rates above. - Mileage for tasks related to requested scope such as inspections or site visits will be charged at the current IRS mileage rate measured from City Hall. - Inspections outside of the City’s business hours will be charged at 140% of rates above with a 3-hour minimum.
- Incidental expenses will be charged at cost.