CITY OF RIALTO
Approved by City Council: Group: RCEA
FLSA Exemption Status: Non-Exempt DOT Participant: No
FIRE COMMUNITY RELATIONS/EDUCATION SPECIALIST
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
The Fire Community Relations/Education Specialist is a professional, non- safety position responsible for identifying and developing Emergency Medical Services Education/Fire Prevention educational campaigns to reach various audiences through multiple mediums.
DISTINGUISHING CHARACTERISTICS
This is a technical non-sworn single classification.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Fire Chief or designee.
ESSENTIAL FUNCTION STATEMENTS--Essential responsibilities and duties may include, but are not limited to, the following:
1. Facilitates Emergency Medical Services (EMS) and fire safety information to a variety of stakeholders, including schools, businesses, homeowner associations, and other related community groups, which includes fire extinguisher use, drowning prevention, disaster preparedness, CPR, Community Risk Reduction (CRR) and /or other related programs through educational workshops and seminars.
2. Create, implement, and distribute educational safety materials such as audio -visual training aids, brochures, presentations, public service announcements, public information correspondence, and handouts using various media platforms to increase community awareness.
3. Develop and implement strategic plans for community outreach, focusing on increasing awareness of EMS services, safety practices, and emergency preparedness.
4. Prepare reports and complete detailed evaluations on assigned programs and activities for departmental leadership and city officials.
5. Create and present to a variety of stakeholders using an assortment of audiovisual training aids and current media and social media platforms.
6. Coordinate meetings with community stakeholders to identify challenges within the community and find effective solutions.
7. Represent the organization on a variety of State and Local committees and community groups.
8. Evaluate effectiveness through participant feedback and assessment of skills acquired, making necessary adjustments to continuously improve program outcomes.
CITY OF RIALTO
Fire Community Relations/Education Specialist
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9. Maintain accurate records of events, and participant progress, ensuring compliance with relevant guidelines and regulations.
10. Create compelling content to share success stories, testimonials, and educational resources to enhance the program’s visibility and impact.
11. Stay informed on the latest developments in emergency medical services, first aid t echniques, and educational methodologies to ensure the delivery of accurate and up-to-date information.
12. Performs other duties as assigned.
QUALIFICATIONS
Knowledge of:
• Public information principles, techniques, and methods • Public sector community outreach, education, public relations • Fire Safety, Emergency Medical Services, emergency preparedness, public health, and community risk reduction
• Basic fire safety practices including smoke alarm and fire extinguisher operation • Social media and other online communication platforms • Audiovisual equipment
• Proper English and grammatical principles
Ability to:
• Use computers and applicable software applications, including social media platforms • Prepare and disseminate information to the public in a variety of formats • Develop presentations
• Speak in public
• Write press releases and educational materials
• Develop, implement, and evaluate instructional objectives • Facilitate training classes
• Organize with exceptional project management skills
• Build and maintain relationships with community members, partners, and stakeholders • Create audiovisual training aids and use audiovisual equipment • Use communication, and interpersonal skills as applied to interact with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction • Have the flexibility to work evenings, weekends, and attend community events as required
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
One (1) year of experience in a fire prevention area, and one (1) year of related instructional experience.
Training:
CITY OF RIALTO
Fire Community Relations/Education Specialist
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Graduation from an accredited High School or successful completion of the G.E.D. (General Education Development) exam or equivalent.
Licenses and Certifications
• Possession of a State of California driver’s license and the ability to maintain insurability under the City’s vehicle insurance program.
WORKING CONDITIONS
The work environment characteristics and physical/mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Environmental Conditions:
Employees work primarily in an office environment with moderate noise levels, controlled temperature conditions, and potential exposure to hazardous physical substances. Employees may also be exposed to outdoor elements including heat and cold. The position requires observing employees while engaged in work activities and investigating accidents. Employees may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Physical Demands:
Must possess mobility to work in a standard office setting including the use of standard office equipment, including a computer; to operate a motor vehicle; to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Must be able to sit for prolonged periods of time. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
Mental Demands:
While performing the duties of this class, an employee uses written and oral communicati on skills; reads and interprets data, information, and documents; analyzes and solves problems; uses math, and mathe- matical reasoning; observes and interprets people, and situations; learns and applies new information and skills; performs highly detailed work; deals with changing deadlines, constant interruptions, and multiple concurrent tasks; and interacts with others encountered in the course of work.