Agenda packet — Water Subcommittee, January 29, 2026

Thursday, January 29, 2026
City of Rialto
Council Chambers
150 S. Palm Ave.

Rialto, CA 92376
Rialto City Hall, Council Chambers, 150 S. Palm Ave. Rialto CA 92376 Water Subcommittee
Mayor Joe Baca
Mayor Pro Tem Ed Scott
Special Meeting - Final
SPECIAL MEETING - 11:00 AM
Water Subcommittee Meeting
The City Council creates Subcommittees as needed to accomplish the work of the Council .

Subcommittees are categorized as either, Standing or Ad Hoc. Subcommittees do not replace the work or decision -making process of the City Council as a whole and are used to provide feedback to staff .

Subcommittees enable City staff to obtain early feedback from representative members of the City Council on issues affecting public policy prior to their presentation, as necessary, to the full City Council.

Any discussion or feedback expressed or received at a Subcommittee meeting should not be construed or understood to be a decision by or for the City Council. Further, any feedback the Subcommittee may make to the City Council is based on information possessed by the Subcommittee at the time the feedback is made and may be revised or amended upon receipt by the Subcommittee of additional or newer information.
1 January 29, 2026Water Subcommittee Special Meeting - Final HOW TO REVIEW THE AGENDA. ALL AGENDAS ARE POSTED IN THE CITY HALL ADMINISTRATION BUILDING (150 SOUTH PALM AVENUE, RIALTO) AT LEAST 72 HOURS IN ADVANCE OF THE MEETING. ALL WRITINGS THAT RELATE

TO AN OPEN SESSION AGENDA ITEM AT A REGULAR SUBCOMMITTEE MEETING DISTRIBUTED TO ALL OF THE SUBCOMMITTEE WILL BE MADE AVAILABLE AT THE SAME TIME BUT AT LEAST 72 HOURS BEFORE A REGULAR MEETING, FOR PUBLIC INSPECTION ON THE CITY ’S WEBSITE AT www .rialtoca.gov AND IN THE OFFICE OF THE CITY CLERK LOCATED AT 290 WEST RIALTO AVENUE, RIALTO, CALIFORNIA (909-820-2519) FROM 7:00 A.M. TO 6:00 P.M., MONDAY THROUGH THURSDAY. ANY PERSON HAVING A QUESTION CONCERNING ANY AGENDA ITEM MAY CALL ADMINISTRATION /UTILITIES DIVISION AT (909-820-2689) TO MAKE INQUIRY CONCERNING THE NATURE OF THE ITEM DESCRIBED ON THE AGENDA.

ITEMS ADDED TO THE AGENDA. CONSISTENT WITH THE RALPH M. BROWN ACT, ADDITIONAL ITEMS MAY BE

ADDED TO THE AGENDA AND ACTED UPON BY THE SUBCOMMITTEE ONLY IF IT IS CONSIDERED TO BE A “SUBSEQUENT NEED” OR “EMERGENCY” ITEM AND IS ADDED BY A MAJORITY VOTE. MATTERS RAISED UNDER ORAL COMMUNICATIONS MAY NOT BE ACTED UPON AT THAT MEETING OTHER THAN AS PROVIDED ABOVE.

NEED ADA ASSISTANCE? IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, IF YOU NEED SPECIAL ASSISTANCE TO PARTICIPATE IN THIS MEETING, PLEASE CONTACT THE PUBLIC WORKS DIRECTOR AT (909) 421-7279. NOTIFICATION 48 HOURS PRIOR TO THE MEETING WILL ENABLE THE CITY TO MAKE REASONABLE ARRANGEMENTS TO ENSURE ACCESSIBILITY TO THIS MEETING (28 CAR 35.102-35.104 ADA Title II).

HOW TO ATTEND THE MEETING.
(1) Members of the public may attend the meeting in person.

HOW TO MAKE A PUBLIC COMMENT.
(1) Appear at the meeting and speak during the public comment period. There is a 5-minute time limit. (2) You may submit a public comment in writing to the Rialto Utility Authority by email at [email protected].

CALL TO ORDER

ROLL CALL
CLOSED SESSION:

REPORTS/DISCUSSION ITEMS
WS-26-0045 CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED

LITIGATION
Pursuant to Government Code section 54956.9(d)(2)
Significant Exposure to Litigation
Number of Matters: one (1)
OPEN SESSION:

ORAL COMMUNICATIONS/PUBLIC COMMENTS

APPROVAL OF MINUTES

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2 January 29, 2026Water Subcommittee Special Meeting - Final WS-26-0044 Minutes from the October 30, 2025 Meeting
Minutes from the 10 30 2025 meetingAttachments:

PRESENTATIONS
WS-26-0048 Request that the Water Subcommittee Receive a Presentation from Grant Consultants, Soto Resources, and Provide Feedback on a Proposed Amendment No. 5 to the Professional Services Agreement with Soto Resources in the Amount of $ 200,000 to Provide Additional As -Needed Grant Writing Assistance. (ACTION)
Attachment 1_Presentation
Attachment 2_Soto Resources Amendment No. 5 Proposal
Attachments:

REPORTS/DISCUSSION ITEMS
WS-26-0046 Update to the Water Subcommittee on Capital Improvement Projects

DIRECTOR OF UTILITIES
WS-26-0047 Director of Utilities Update:

1. Veolia/RWS Monthly Operations Report for November 2025, December 2025, and January 2026.

Monthly Operation Report_Reporting Period - November 2025_JANUARY REPORT Monthly Operation Report_Reporting Period - October 2025_DECEMBER REPORT Monthly Operation Report_Reporting Period - September 2025_NOVEMBER REPORT Attachments:

CITY MANAGER

UPCOMING MEETING/FUTURE DISCUSSION ITEMS

ADJOURNMENT

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3 City of Rialto
Legislation Text
File #: WS-26-0045, Version: 1, Agenda #:

For Water Subcommittee Meeting January 29, 2026
TO: Water Subcommittee Members
APPROVAL: Sachin Chawla, Director of Utilities

CONFERENCE WITH LEGAL COUNSEL - ANTICIPATED LITIGATION
Pursuant to Government Code section 54956.9(d)(2)
Significant Exposure to Litigation
Number of Matters: one (1)
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4 City of Rialto
Legislation Text
File #: WS-26-0044, Version: 1, Agenda #:

For Water Subcommittee Meeting January 29, 2026
TO: Water Subcommittee Members
APPROVAL: Sachin Chawla, Director of Utilities
FROM: Nicole Hemmans, Senior Administrative Analyst
Minutes from the October 30, 2025 Meeting
City of Rialto Printed on 1/23/2026Page 1 of 1
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5 1

CITY OF RIALTO

REGULAR MEETING OF THE WATER SUBCOMMITTEE
October 30, 2025 - 10:00 A.M.

MINUTES

The Special meeting of the Water Subcommittee of the City of Rialto was held in the Civic Center Council Chambers located at 150 S. Palm Avenue, Rialto, California 92376, on Thursday, October 30, 2025.

o0o

CALL TO ORDER Call to order at 10:00 A.M.

o0o

ROLL CALL Senior Administrative Analyst Nicole Hemmans took the roll call.

Subcommittee Members / City Staff:

Mayor Joe Baca
Mayor Pro Tem Ed Scott
Tanya Williams, City Manager
Eric Vail, City Attorney
Robert Khuu, Assistant City Attorney
Paul Truffa, Firefighter/Paramedic
Matt Bennett, City Engineer
Toyasha Sebbag, Assistant to the City Manager
Nicole Hemmans, Senior Administrative Analyst

Additional Attendees:

Stephen Dopudja, Dopudja & Wells Consulting, Inc.

Sanjay Gaur, Water Resources Economics
John Schats, Legal Consultant
Rod LeMond, CPA
Peter Luchetti, RWS/Table Rock
Marlon Brosco, RWS/Veolia
Soheil Sadighi, RWS/Veolia

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PUBLIC COMMENTS Public comment received on September 18, 2025:

 None.

6 2

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CLOSED SESSION The Water Subcommittee convened in Closed Session at 10:01 a.m. to discuss two closed session items. The Closed Session concluded at 10:25 a.m. No reportable action was taken.

APPROVAL OF MINUTES

WS-25-0737 – Approval of the
September 25, 2025, meeting minutes.
(ACTION)

Mayor Baca asked if there were any comments pertaining to the minutes.

 None

o0o

NEW BUSINESS ITEMS

WS-25-0716 – Request for Feedback
on the Standby Water Lease within the
Rialto/Colton Groundwater Basin.
(ACTION)

Staff requested Feedback on the Agreement between the City of Rialto and the County of San Bernardino for an additional three-year term (January 1, 2026 - September 30, 2028) to allow continued use o f 1,600 acre-feet of Standby Water Lease within the Rialto/Colton Groundwater Basin.

Questions & Comments
 Mayor Baca inquired whether the agreement included the Fontana Union Water Company, and John Rossi confirmed that it does.

 City Manager, Tanya Williams, inquired whether this item would be presented to City Council in November, and staff confirmed yes.

 Mayor Baca asked how the term of years was determined and why a longer or shorter term was not chosen.

o John R ossi a dvised that t he term of ye ars was mutually agreed upon by the parties.

The Water Subcommittee’s feedback was to move this item forward to the City Council.

o0o

WS-25-0752 – Rate Study Update.

John Rossi provided an u pdate on the Rate Study Proposition 218 Noti ce Timeline and AB 2257 Requirements.

Questions & Comments
 Mayor Baca inquired how residents would be notified of the upcoming public hearing.

7 3

o Mr. Rossi advised that Proposition 218 Notices will be mailed to all customers by November 10, 2025.

Information will also be posted on the City’s website.

o0o

WS-25-0757 –Proposal for Extended
Professional Services with Dopudja &
Wells Consulting, Inc.

Staff requests for Water Subcommittee Review and Provide Feedback on the Proposal for Extended Professional Services with Dopudja & Wells Consulting, Inc.

Questions & Comments

WS-25-0744 – Request to Cancel
November 27, 2025, and December 24,
2025, Water Subcommittee Meetings.

 The Water Subcommittee’s feedback is for the City to contract directly with subcontractor, Scheevel Engineering , for the scope of work performed within the Dopudja & Wells ’ Seventh Amendment and separate the associated costs accordingly.

o0o

Staff requested that the Water Subcommittee cancel the November 27, 2025, and December 24, 2025, Water Subcommittee meetings due to the holiday season.

Questions & Comments
 Peter Luchetti requested that a meeting be scheduled to discuss issues raised by Rialto Water Services.

 The Water Subcommittee’s feedback was to schedule the November meeting for November 13, 2025, at 1:00 p.m., and that the December meeting be canceled.

o0o

WS-25-0740 – Utilities Director
Update.

Utilities Director Update:

1. Update on the Rialto-Colton Cactus Basin.

2. Veolia’s Monthly Operations Reports (MOR):
o September 2025 (reporting period July 2025)
o October 2025 (reporting period August 2025)

Questions & Comments
None.

8 4

o0o

UPCOMING MEETINGS/OTHER

DISCUSSION ITEMS
The next Water Subcommittee meeting is scheduled for Thursday, November 13, 2025, at 1:00 p.m.

o0o

ADJOURNMENT The meeting adjourned at 10:52 AM.

9 City of Rialto
Legislation Text
File #: WS-26-0048, Version: 1, Agenda #:

For Water Subcommittee Meeting January 29, 2026
TO: Honorable Water Subcommittee Members
APPROVAL: Sachin Chawla, Director of Utilities
FROM: Nicole Hemmans, Senior Administrative Analyst
Request that the Water Subcommittee Receive a Presentation from Grant Consultants, Soto Resources, and Provide Feedback on a Proposed Amendment No. 5 to the Professional Services Agreement with Soto Resources in the Amount of $200,000 to Provide Additional As-Needed Grant Writing Assistance. (ACTION)
BACKGROUND:

Soto Resources was awarded a Professional Services Agreement (PSA) on July 13, 2021, for $50,250 to provide funding research and strategy reports for the Rialto Habitat Nature Center (RHNC) and as-needed grant writing assistance to the City’s Utilities Division. Since then, Soto Resources has assisted the Utilities Division with obtaining $19 million in grant funding, increasing their contract to $462,600 as of their fourth amendment issued on August 5, 2025.

ANALYSIS/DISCUSSION:

Since 2021, Soto Resources scope of work has expanded to include the City’sinterests in AMI, Well 3A Treatment, septic to sewer, and other CIP Project and has provided ongoing reporting to the City on the latest funding opportunities to potentially fund approximately 27 City projects.

Below is a list of total funding awarded to date:

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10 File #: WS-26-0048, Version: 1, Agenda #:

Part of their successful management style includes weekly meetings with staff to discuss anticipated and potential capital improvement projects and to identify new funding opportunities. In addition, internal and external action items including meetings with state and federal grant staff, grant management of approved grants, and to-do items are tracked meticulously to ensure the City/Rialto Utility Authority (RUA) does not miss upcoming funding opportunities.

Grant opportunities are regularly announced by the state and federal governments. The City of Rialto/Rialto Utility Authority currently has three (3) applications totaling $9.244 million in potential grant funding pending.

Below is a list of grant applications currently pending agency review:

Staff are proposing amendment No. 5 to the PSA with Soto Resources to continue providing grant assistance for our current projects and future potential funding needs. Soto Resources’proposal for Amendment No. 5 and their PowerPoint Presentation are included as Attachments 1 and 2.

FINANCIAL IMPACT:

Funds for Soto Resources services are budgeted in FY26 Contract Services’Account No. 56807860- 52011.

ATTACHMENTS:

1. Soto Resources Amendment No. 5 proposal

2. PowerPoint Presentation
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11 Grant Assistance Program
Update 2026
Joey Soto
Funding Consultant
Soto Resources T eam
January 2026
12 Funding Research and Strategy
Report
Ongoing Reporting on Funding
Opportunities
2 2026 GRANT UPDATE
13 3
2026 GRANT UPDATE
Project Name
Estimated
Total Project
Cost
Funding
Dr. June Hayes and Deboarh
Robertson Habitat Nature Center
(Nature Center)
$8 million $8 million total (4 funding awards)
Fully Funded!
Advanced Metering Infrastructure
(AMI)
$8 million $8 million total (2 funding awards)
Fully Funded!
Well City 3A Groundwater
Treatment System
$4.5 million $2.0 million
Septic to Sewer Pilot Project $319,000 $319,000 funding requested DAC Septic to Sewer Planning $625,000 $625,000 funding requested (Pending DWR approval) Emergency Generator Project $11,039,406 $8.3 million funding requested (Pending FEMA review)
14 STATE - 2022 Community Funded Projects – Dr. June Hayes and Deboarh Robertson Habitat Nature Center (Nature Center) Awarded $1.05 Million! Funding Received by Rialto in Fall 2025.

STATE - 2022 SAWPA OWOW Prop 1 IRWM Round 2 –Nature Center Project Awarded $2.15 Million!
FEDERAL - 2023 EPA Community Funded Projects –Nature Center Project Awarded $2.0 Million!
FEDERAL - 2024 USBR Environmental Water Resource Projects –Nature Center Project Awarded $3.0 Million!
4 2026 GRANT UPDATE

APPLICATIONS AWARDED
15 STATE - 2022 DWR Urban Community Drought Relief Grant – Advanced Metering Infrastructure Project Awarded $6.0 Million!
FEDERAL - 2022 USBR Water and Energy Efficiency Grant – Advanced Metering Infrastructure (AMI) Project Awarded $2.0 Million!
FEDERAL - 2023 USBR Drought Resiliency Projects – Well 3A Groundwater Treatment Facility Awarded $2.0 Million!
5 2026 GRANT UPDATE

APPLICATIONS AWARDED
16 DWR/SAWPA: IRWM Implementation Grants - Septic to Sewer Pilot Project Application submitted to SAWPA 2025; Requested $319,000; Agreement in Progress 2023 Clean Water State Revolving Fund – Disadvantaged Communities Septic-to-Sewer Application submitted December 2023; Requested $625,000; Application Pending SRF Review; On FY25/26 Fundable List; Funding Agreement Anticipated in 2026 2025 FEMA/Cal OES Hazard Mitigation Grant Program – Emergency Generator Project Application submitted September 2025; Requested $8.3 Million Announcement for advancement to FEMA anticipated by April 2026. 6 2026 GRANT UPDATE

APPLICATIONS SUBMITTED & PENDING
17 7
2026 GRANT UPDATE
~$18.2 Million Total Funding Awarded
Since June 2021
~$9 Million Funding Pending
3 Applications Submitted
18 8
2026 GRANT UPDATE
Thank you!
19 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

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November 5, 2025
Tanya Williams
City Manager
City of Rialto
150 South Palm Avenue
Rialto, CA 92376
[email protected]
S
ubject: Proposal for Grant Assistance Services for the City of Rialto D
ear Tanya:

T
hank you for the invitation to submit this proposal to provide continued grant assistance to the City of Rialto (City). It has been a pleasure working with you and the City of Rialto team to provide grant assistance services for the City’s projects over the past few years. The City is an important client of Soto Resources, and together, we have secured nearly $19 million in grant funding for the City’s projects. We are excited about this opportunity to continue our shared success. Per your request, this proposal is to provide general grant assistance services for the City , including grant funding research & tracking, application preparation and submittal, and funding agreement management and reporting. We take great pride in the level of expertise we offer, based on over 20 years of experience and the positive results that you’ve come to expect from Soto Resources.

T
he following describes the scope of work and fee for Soto Resources grant consulting services.

S
cope of Work
S
oto Resources’ general grant assistance services may include, but are not limited to the following:

T
ask 1. Meetings and Priority Project List
Participate in meetings to discuss priority projects and the funding needed. Soto Resources will continue to maintain a priority project list. The Soto Resources team will attend meetings with City staff, as appropriate, to review and discuss the status of and updates to the City’s priority projects in need of funding. Based on our discussions, Soto Resources’ efforts will focus on identifying funding for the following priority projects:

1. E
mergency Generator Project

2. City Maintenance & Facilities Dept. LIMES Project
20 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

Page 2 ends

3. Rialto Habitat and Nature Center (RHNC) Project

4. RHNC Wildfire Feasibility Study Project

5. Shamrock and Meridian Septic to Sewer Conversion Project

6. Septic-to-Sewer Disadvantaged Communities Planning Project

7. Septic to Sewer Residential Conversion Program

8. Well City 3A Groundwater Treatment System Project

9. Advanced Metering Implementation (AMI) Project

10. Microgrid/Cogen Project

11. Backup generators for Cactus, Lilac, and Ayala Lift Stations

12. Aged Water Main Replacement Etiwanda from Riverside to Eucalyptus (Pavement Project)

13. Pressure Relief Valves (PRVs) Zone 2 to Zone 3

14. Service line replacements South Alice, South Palm, West Vodden and Alru St.

15. Main and service line replace; Bonnie View between Acacia and Eucalyptus

16. Cedar Reservoir 2, Overhaul, and Dome Preservation

17. 4” South Oakdale and South Marcella between East Rialto Ave and Allen St

18. Mainline Valve Replacements

19. Mainline and Service Line, Hydrant Laterals, and Mainline Replacement Below Etiwanda between Lilac and Sycamore Streets: Cornell and Victoria

20. Service Line Replacement, Hydrant Lateral for Woodcrest, Yucca, Miramonte, Arrowhead, and Althea

21. Service Line Replacement between Cedar and Larch below Etiwanda on Streets Victoria, Cornell, Rosewood, Church, and Folk

22. Service Line Replacement, Hydrant Laterals for Palm, Orange, Olive, Date Between Foothill to Train Tracks (Part 1)

Task 2. Funding Research
Soto Resources will research eligible funding opportunities (grants and loans) for the City’s priority projects. Research efforts may also include the following:

• Contact funding agencies to discuss project eligibility and to achieve updated program information.
• Review grant funding guidelines, proposal solicitation packages (state grants), or funding opportunity announcements (federal grants) to determine project eligibility, maximum funding award amount, timeframe for completing the project, cost/level of effort to prepare the grant proposal, proposal due date, and competitiveness.
• Participate in funding agency meetings and attend workshops for selected opportunities.

The federal, state, and local funding opportunities that may be researched include, but are not limited to, the following:

21 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

Page 3 ends

Federal Emergency Management Act (FEMA)
• Hazard Mitigation Grant Program

United States Environmental Protection Agency (EPA)
• Reduction in Lead Exposure Via Drinking Water
• Water Infrastructure Finance and Innovation Act (WIFIA) Loans Program

United States Bureau of Reclamation (USBR)
• WaterSMART: Water and Energy Efficiency Grant Program • WaterSMART: Small-Scale Water Efficiency Projects
• WaterSMART: Drought Response Program - Drought Resiliency Projects
• WaterSMART: Drought Response Program - Planning and Project Design
• WaterSMART: Aquatic Ecosystem Restoration Projects
• WaterSMART: Environmental Water Resources Projects
• Water Conservation Field Services Program, Lower Colorado River Region
• Bay-Delta Restoration Program: CALFED Water Use Efficiency Grants

California Department of Water Resources (DWR)
• Proposition 4 Projects related to Integrated Regional Water Management to improve climate resilience on a watershed basis • Proposition 4 Groundwater Banking, Groundwater Recharge, or Instream Flow Projects that Support Conjunctive Use of Groundwater and Surface Water Supplies
• Proposition 4 Capital Investments in Brackish Desalination, Contaminant and Salt Removal, and Salinity Management Projects to Improve Water and Drought Resilience
• Proposition 4 Improve Water Data Management and Reactivate Existing Stream Gages and Deploy New Gages
• Proposition 4 Regional Conveyance Projects or Repairs to Existing Conveyances
• Proposition 4 Projects that Increase Water Conservation in Agricultural and Urban Areas
• Proposition 4 Flood Management Projects
• Proposition 4 Dam Safety and Climate Resilience Local Assistance Program
• Proposition 4 Riverine Stewardship Program
• Proposition 4 Urban Streams Restoration Program

22 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

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California Department of Fish and Wildlife (CDFW)
• Watershed Restoration and Delta Water Quality and Ecosystem Restoration Grant Programs
• Environmental Enhancement Fund

California Department of Parks and Recreation
• Recreational Trails Program
• Land and Water Conservation Fund

California Infrastructure and Economic Development Bank (IBank) • Proposition 4 Public financing of clean energy transmission projects

California Natural Resources Agency (CNRA)
• Proposition 4 Projects that improve conditions on wildlife refuges and wetland habitat areas
• Proposition 4 Nature and Climate Education and Research Facilities, Nonprofit Organizations and Public Institutions, Natural History Museums, California Zoos and Aquariums, and Geologic Heritage Sites • Proposition 4 Improve Local Fire Prevention Capacity, Improve Forest Health and Resilience, and Reduce the Risk of Wildfire Spreading into Populated Areas from Wildlands
• Proposition 4 Forest health and watershed improvement projects in forests and other habitats
• Proposition 4 Urban Greening Program
• Proposition 4 Reduction of climate impacts on disadvantaged communities
and vulnerable populations and the creation, protection, and expansion of outdoor recreation opportunities

California Office of Emergency Service/Cal FIRE
• Proposition 4 Wildfire Mitigation Grant Program
• Proposition 4 Forest Health Program for long- term forest health projects.
• Proposition 4 Grants to conduct fuel reduction, structure hardening, create defensible space, reforestation, or targeted acquisitions to improve forest health and fire resilience
• Proposition 4 Urban Forests
• Proposition 4 Community Resilience Centers

California Water Commission
• Proposition 4 Water Storage Investment Program

California Wildlife Conservation Board
• Proposition 4 Stream Flow Enhancement Program
23 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

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• Proposition 4 Grant programs to protect and enhance fish and wildlife resources and habitat and achieve the state’s biodiversity, public access, and conservation goals
• Proposition 4 Projects that improve habitat connectivity and establish wildlife crossings and corridors

State Water Resources Control Board
• Drinking Water Grants & Loans (Clean, Safe and Reliable Drinking Water)
• Nonpoint Source Grant Program: U.S. EPA Clean Water Act Section 319
• Proposition 4 Grants and Loans that Improve Water Quality or Help to Provide Clean, Safe, and Reliable Drinking Water
• Proposition 4 Grants and Projects Related to Water Reuse and Recycling
• Proposition 4 Multiple-benefit Urban Stormwater Management • Other Proposition 4 Funded Programs

Task 3. Funding Matrix and Monthly Reporting for Priority Projects Soto Resources will maintain a funding matrix (spreadsheet) summarizing the City ’s priority projects and identifying the potential funding opportunities for each. The funding matrix will provide important funding program information, including program name and agency, funding purpose, funding amounts, key dates/deadlines. The funding matrix will be provided via email as a m onthly report on current funding opportunities for the City’s Projects. As needed, a funding alert email may be submitted to City staff when funding information is timely and needs to be distributed prior to regularly scheduled meetings.

Task 4. Grant Management and Reporting
Upon award of funding, grant management and reporting services will be provided to manage the grant/funding award. Grant management may include assisting the City with negotiation and execution of the Funding Agreement with the funding agency; understanding project implementation reporting and invoicing requirements; establishing grant close- out procedures; and setting up appropriate reporting documents for progres s reports and invoicing. City staff will be responsible for the invoicing portion of the requi red grant/funding agreement reporting. The following projects have funding awards that require ongoing grant management and reporting for the term of the agreement:

24 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

Page 6 ends

Project Name
Funding
Awarded
Funding
Type Funding Program
Rialto Habitat
Nature Center
(RHNC)
$1,050,000 State
SWRCB: 2022 Community Funded
Projects
$2,149,748 State
DWR/SAWPA: IRWM
Implementation Grants
$2,000,000 Federal
EPA: 2023 Community Funded
Projects
$3,000,000 Federal
USBR: Environmental Water
Resources Projects
Advanced Metering
Infrastructure (AMI)
$2,000,000 Federal
USBR: Water and Energy Efficiency
Grant
$6,000,000 State
DWR: Urban Community Drought
Relief Grant
Well City 3A
Groundwater
Treatment System
$2,000,000 Federal USBR: Drought Resiliency Projects
$611,111 Local
SCAG: REAP 2.0 Regional Utilities
Supporting Housing
Total $18,810,859 Awarded

The following Projects have applications that have been submitted, but are awaiting results of award/no award. If awarded, they will require ongoing grant management reporting.

Project Name
Funding
Requested
Funding
Type Funding Program
Septic-to-Sewer
Pilot Project $315,000 State DWR/SAWPA: IRWM
Implementation Grants
Generator Project $8,279,555 Federal Cal OES/FEMA Hazard Mitigation Grant Program (HMGP)
Septic-to-Sewer
Disadvantaged
Communities
Planning Project
$625,000 State SWRCB: Clean Water State
Revolving Fund
Total $9,219,555 Pending

Task 5. Additional services (As Needed)
Soto Resources will perform other required tasks for funding related efforts on an as- needed basis, as requested by the City. Soto Resources and subcontracted staff, as assigned, will work closely with the City to communicate with funding agencies regarding City projects to identify funding opportunities and to determine whether or not to proceed with a grant or loan application (also known as Go/No- Go Process). 25 Soto Resources
Professional Funding Services
(949) 370-6079
[email protected]

Page 7 ends

The City will be responsible for providing project information required to complete funding related tasks. When the City decides to pursue a funding opportunity, a separate proposal or task order for completing the grant or loan application will be provided by Soto Resources to the City , upon request. This is because the level of effort for application preparation depends significantly on both the application requirements and the amount of existing project information available.

Fee Schedule
The table below shows the anticipated Soto Resources team member and bill rate required to perform the proposed services. The services will be performed on an hourly basis, for a total cost not to exceed $200,000 through June 30, 2027. Invoices will be submitted on a monthly basis.

Name Title/Position Hourly Bill Rate
Joey Soto, M.S.

Principal/Project Manager/
Senior Grant Researcher/Writer $205
Jennifer Nevius, P.E. Senior Engineer/Grant
Researcher/Writer* $185
Jane Soule, P.E. Engineer/Grant
Researcher/Writer* $175
Notes: *Subconsultant rate shown includes markup. Other direct costs such as copying, reproduction, delivery, postage, mileage (rates allowed by current IRS guidelines), are not included in the fee estimate and will be billed separately if incurred. Soto Resources reserves the right to adjust its hourly rates at the beginning of the calendar year for all ongoing contracts.

Please contact me with any questions. I look forward to working together to acquire more grant funding for the City’s Projects!

Sincerely,

Ms. Joey Soto, M.S.

Principal
Soto Resources
30767 Gateway Place #505
Rancho Mission Viejo, CA 92694
Ph. 949-370-6079
Email [email protected]
26 City of Rialto
Legislation Text
File #: WS-26-0046, Version: 1, Agenda #:

For Water Subcommittee Meeting January 29, 2026
TO: Water Subcommittee Members
APPROVAL: Sachin Chawla, Director of Utilities
Update to the Water Subcommittee on Capital Improvement Projects City of Rialto Printed on 1/23/2026Page 1 of 1
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27 City of Rialto
Legislation Text
File #: WS-26-0047, Version: 2, Agenda #:

For Water Subcommittee Meeting January 29, 2026
TO: Water Subcommittee Members
APPROVAL: Sachin Chawla, Director of Utilities
Director of Utilities Update:

1. Veolia/RWS Monthly Operations Report for November 2025, December 2025, and January 2026.

City of Rialto Printed on 1/23/2026Page 1 of 1
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28 Cable Advisory
&
Utility Commission Report

January 2026
Re porting period November 2025
29 RIALTO

CUSTOMER SERVICE MONTHLY

OPERATIONS REPORT
Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services
Reporting Period:

November 2025
30 Table of Contents
I. CUSTOMER SERVICE SUMMARY............................................................................................. 3 II. CALL CENTER PERFORMANCE ................................................................................................. 3 III. AUTOMATED SERVICES ........................................................................................................... 3 IV. CONSUMPTION & BILLING ...................................................................................................... 4 A. Consumption .................................................................................................................... 4 B. Billing ................................................................................................................................ 4 V. REVENUE & AGING .................................................................................................................. 5 A. Revenue ........................................................................................................................... 5 B. Aging ................................................................................................................................ 6 C. Bad Debt........................................................................................................................... 6 VI. SERVICE ORDERS ..................................................................................................................... 7 VII. OTHER ACTIVITIES ................................................................................................................... 7 VIII. REVENUE REPORT ................................................................................................................... 7 A. Revenue Summary ........................................................................................................... 7 B. Non Rate Revenue - Extraterritorial Customers ............................................................. 7 C. Non-Rate Revenue – Other ............................................................................................. 8 D. Development Impact Fees ............................................................................................... 8 E. Rialto Basin Water Rights and Leasing ........................................................................... 8 F. Payment Collection Method – Fiscal Year to Date ....................................................... 10 G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison ..................... 10 H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison .................. 10 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date ........................... 11 J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison ............ 11 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging ......................... 12

31 3

I. CUSTOMER SERVICE SUMMARY
During this reporting month, the Customer Service team provided call service level of

86.6%. Out of 1,258 inbound calls answered 1,090 answered within the first 30 seconds.

Water consumption has increased by 6.5% when compared against previous month. When compared against last year, consumption has decreased by 8.4%.

Sewer revenue has increased by 2.1% compared to the prior month and increased by 4.9% from last year.

II. CALL CENTER PERFORMANCE
During this reporting month, service level was 86.6% with 1,090 out of 1,258 being answered within the first 30 seconds. Overall average wait time was fifty-three (53) seconds.

III. AUTOMATED SERVICES
About 13,045 or 56.8% of the rate payers have created log-ins to access their accounts online. Of these customers, with online access, 48.5% have chosen the e-bill option. This e-bill participation is 6.9% increase from November of the prior year.

89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7%

80.1%

90.5% 87.8% 86.6%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%
100.0%
0 200
400
600
800
1,000
1,200
1,400
1,600
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Answer in 30 Sec 982 1,100 1,091 1,153 1,183 1,148 1,120 1,256 1,263 1,043 1,277 1,212 1,090 Calls Answered 1,096 1,267 1,218 1,308 1,288 1,287 1,272 1,479 1,456 1,294 1,411 1,379 1,258 Service Level 89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7% 80.1% 90.5% 87.8% 86.6% Call Center Performance
Answer in 30 Sec Calls Answered Service Level
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Number of Bills 22,571 22,575 22,587 22,604 22,657 22,694 22,705 22,770 22,792 22,838 22,864 22,875 22,927 Number of Bill Adjustments (during billing) 9 29 17 10 29 25 15 18 29 10 7 8 11 Automated Over the Phone Payments 2,092 2,436 2,509 2,040 2,509 2,454 2,276 2,578 2,596 2,344 2,531 2,560 2,089 Online Payment 7,804 10,320 9,747 7,676 9,912 9,798 8,434 9,800 10,260 8,691 11,224 10,369 7,614 E-bill Participants 5,922 5,959 5,997 6,031 6,069 5,969 6,000 6,074 6,134 6,185 6,233 6,290 6,332 Auto Pay Participants (New Portal) 4,343 4,367 4,420 4,467 4,536 4,554 4,630 4,696 4,728 4,776 4,834 4,881 4,923 PayNearMe 93 95 108 73 99 97 88 88 88 88 103 85 80
32 4

IV. CONSUMPTION & BILLING
A. Consumption
Water consumption has increased by 6.5% when compared against previous month. When compared against last year, consumption has decreased 8.4%.

B. Billing
A total of 22,927 bills were mailed or sent out electronically in November. Billing accuracy was 99.9% with eleven (11) requiring adjustments after bill generation.

January Feburary March April May June July August September October November December 2023 Water 228,173 155,716 166,787 182,460 204,254 261,868 356,836 339,778 378,728 282,726 276,127 306,012 2024 Water 206,431 180,655 200,494 182,612 212,666 337,500 324,399 361,294 446,508 312,312 360,721 253,250 2025 Water 259,394 284,167 203,166 212,580 316,422 285,524 323,411 430,678 345,305 310,177 330,460 0 50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
HCF
Billed Consumption Yearly Comparison Water
January February March April May June July August September October November December 2023 Sewer 58,591 49,302 49,159 63,252 52,718 57,019 65,743 60,617 68,539 65,798 63,762 66,131 2024 Sewer 55,865 50,136 60,877 55,837 54,976 64,339 64,897 68,143 79,931 67,254 73,871 63,136 2025 Sewer 58,347 65,403 51,489 50,598 58,461 59,483 56,496 69,265 66,908 62,147 69,061 0 10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
HCF (hundred cubic feet)
Billed Consumption Yearly Comparison Sewer
(Commercial Only)
33 5

V. REVENUE & AGING
A. Revenue
Water revenue has increased 4.3% when compared against the prior month and increased

6.9% when compared against previous year. Sewer revenue has increased 2.1% compared to the prior month and increased by 4.9% from last year. The rise in revenue is mostly attributed to recent rate increase in January 2025.

(Please consider the scale of the graph as doubled height does not mean double the amount)

January Feburary March April May June July August September October November December 2023 Water Sales $962,367.0 $787,207.0 $813,577.0 $841,086.0 $901,604.0 $1,044,220 $1,266,316 $1,227,744 $1,331,376 $1,098,822 $1,081,741 $1,155,329 2024 Water Sales $912,498.0 $852,016.0 $881,079.0 $864,955.0 $930,910.0 $1,229,951 $1,194,468 $1,291,723 $1,510,717 $1,170,740 $1,297,360 $1,038,617 2025 Water Sales $1,059,329. $1,249,252. $1,039,421. $1,064,341. $1,341,734. $1,257,370. $1,358,417. $1,622,939. $1,420,962. $1,330,008. $1,387,141. $-
$200,000.00
$400,000.00
$600,000.00
$800,000.00
$1,000,000.00
$1,200,000.00
$1,400,000.00
$1,600,000.00
$1,800,000.00
Dollars ($)
Annual Water Sales Comparison
January Feburary March April May June July August September October November December 2023 Sewer Sales $2,184,085. $2,111,381. $2,110,125. $2,219,973. $2,142,863. $2,172,890. $2,243,741. $2,202,859. $2,264,521. $2,243,821. $2,233,990. $2,260,801. 2024 Sewer Sales $2,158,668. $2,147,783. $2,229,038. $2,190,195. $2,186,025. $2,260,077. $2,264,418. $2,288,863. $2,385,936. $2,295,859. $2,344,329. $2,264,375. 2025 Sewer Sales $2,227,202. $2,415,779. $2,331,147. $2,322,513. $2,384,586. $2,384,448. $2,367,499. $2,463,167. $2,440,356. $2,408,576. $2,460,034. $1,900,000.00
$2,000,000.00
$2,100,000.00
$2,200,000.00
$2,300,000.00
$2,400,000.00
$2,500,000.00
Dollars ($)
Annual Sewer Sales
34 6

B. Aging
The total aging balance has increased by 10.5%, see first table below. For balances >30- days only, water has decreased 5.5% and wastewater has increased by 7.4%. Sewer gaining balances are expected to continue rising until tax roll in year 2026.

C. Bad Debt
Twenty-nine (29) accounts were sent to collections for a total amount of $7,014.85. These bad debts arise from customers moving out or selling the property and not closing the account with final payments.
$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$3,000,000.00
$3,500,000.00
$4,000,000.00
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Aging Balances in Dollars ($)
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Water $1,624,355.3 $1,354,212.1 $1,332,847.1 $1,419,698.0 $1,292,967.0 $1,111,102.8 $1,487,957.5 $1,432,711.8 $1,518,645.5 $2,039,090.8 $1,720,916.8 $1,542,853.8 $1,648,072.4 Sewer $3,013,219.8 $2,776,221.3 $2,648,132.6 $3,315,495.9 $3,196,836.5 $3,180,111.5 $3,719,707.7 $3,484,523.2 $2,007,183.0 $2,577,088.9 $2,513,640.5 $2,396,727.8 $2,706,744.7 Historical Aging Totals
Water and Sewer
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
$2,000
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Thousands
Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Water $470,281 $570,310 $601,520 $396,891 $478,675 $359,409 $396,223 $485,523 $578,110 $683,117 $661,838 $642,879 $607,605 Sewer $938,055 $1,096,563 $1,180,220 $1,365,283 $1,421,880 $1,580,609 $1,793,227 $1,813,326 $538,015 $676,294 $793,637 $876,236 $943,678 Aging Balances Over 30 Days Water and Sewer
(April 2021 forward contains both consumption and meter charges) 35 7

VI. SERVICE ORDERS
270 service orders were initiated by the customer service team during the reporting month. Of this total, 85 service orders or 31% were due to occupant changes. 144 service orders were initiated to accommodate water disconnection for non-payment and reconnection of water services when customer set up (or reinstate) a payment arrangement with down payment.

VII. OTHER ACTIVITIES
CS department has full staff, as remaining team member has returned from her disability.

CS team is continuing to work with the City, developer (Lennar) and purchasing to plan ahead and minimize the delays of future water meter needs. Final Standard Operating Procedure (SOP) related to new development project is expected to be published by the City in December.

VIII. REVENUE REPORT
A. Revenue Summary
Cash Revenue is compiled and reconciled to the merchant account on a daily basis. Cash receipts and deposits are made daily and internal controls are reviewed regularly to ensure safeguarding of assets and proper recording of all transactions. Total revenue collected in November 2025 is $ 2,832,000 whereas Non-Rate Revenue is $ 70,000; Utility Revenue is $2,710,000 and Tax / Ambulance Revenue at $52,000.

RWS collects Utility User Taxes and Ambulance Fees on behalf of the City of Rialto. The Utility User Tax (UUT) rates are based on the total billed amount, therefore the collection fluctuates as billed amounts change. The total UUT charges collected in November 2025 and November 2024 are $48,000 and $187,000 respectively. The large variance in collection of UUT charges is due to the City exempting UUT charges to the Residential customers beginning January 2025 through December 2025. Ambulance Revenue is also collected on behalf of the City of Rialto totaling $4,000 in November 2025 and $4,000 in November 2024.

B. Non Rate Revenue - Extraterritorial Customers
RWS bills the City of Fontana $133,000 each month for extraterritorial sewer usage.

Colton Unified School District is in agreement with RWS to pay $5 ,000 monthly for sewage connections based on enrollment rates provided each school year. 36 8

An extraterritorial agreement to provide sewer service was executed be tween the City of Rialto and the County of San Bernardino —County Service Area 70, Zone BL (Bloomington).

This housing development project generates extraterritorial sewer service revenue of $20,000 per month.

The City has an agreement with Social Science Services dba Cedar House Life Change Center to provide extraterritorial sewer service providing sewer revenue of about $5,000 each month.

C. Non-Rate Revenue – Other
Other revenue is generated by leasing space for cell towers to AT&T, which has two leases at $2,073 and $1,500. Sprint lease is at a currently contracted rate of $2,000 each month.

Vertical Bridge also provides $2,400 a month of cell tower generated Revenue.

Rialto Bioenergy Solutions subleased a City property for $10,750 a month.

The City and San Bernardino Valley Municipal Water District have entered into a Brine Line Capacity Agreement on November 23, 2021. This agreement pertains to the use of its interest in the SARI Line and discharge of certain brine waste to the SARI Line e xclusively from the operation of Rialto Bioenergy Facilities within the City’s boundaries. The revenue generated in this agreement consists of quarterly rent of $37,500 along with the Fixed Pipeline Capacity Fee of $3,300 per month and Fixed Treatment Plant Capacity Fee of $3,300 per month. In addition, a variable fee of any discharge costs are also billed.

The San Bernardino Valley Water District (SBVWD) reimburses RWS for water conservation programs provided to customers. A quarterly bill is delivered directly by the City.

D. Development Impact Fees
Development Impact Fees (“DIF”) are paid to the City of Rialto as various developments are completed in the City. As such, the City of Rialto receives monies from the various developments, which is then distributed to RWS. There was no DIF payment received in November of 2025.

E. Rialto Basin Water Rights and Leasing
A Standby Water Lease Agreement between Fontana Union Water Company and City of Rialto is in effect. For the 202 4-2025 Water Year, RWS billed San Bernardino County the amount of $349,264 for the Standby Charges and Production Charge.

In addition, the County is also billed annually for Rialto Well #3’s summertime electricity costs based on peak usage.
37 9

Cash Collections by Payment Method – Rialto Water Services

Transaction Counts for Carrier Deposits, Remote Deposits, UB Bill Conc Service (EBOX), and Lockbox Deposits reflect number of batches deposited to the bank. Transaction counts for credit card POS, IVR, and Pay-Near-Me transactions are per number of customer payments. IVR payments are received and process by Paymentus on the day the transactions are made.

General ledger are posted and accounted for the following day the payments are processed.

Payment Method Description
Transaction
Count NOVEMBER 2025 %
Carrier Deposits Cash deposits prepared per day for transport to US Bank. 17 $ 103,022 3.50% Remote Deposits Scanned batches of checks payments made at the customer service counter 17 311,584 10.59% EBOX Batches of electronic customer payments posted
to customer accounts at US Bank. 17 237,351 8.07%

PAYMENTUS - IVR /
Paymentus / Walk-in
Credit Card payment
Customer payments by credit cards and ACH /
eCheck payments through an Interactive Voice
Response system using a touchtone
phone.Payments originated from Merchant online
service 10,420 1,572,041 53.45% Lockbox Deposits Batches of customer payments mailed in to US Bank's lockbox 17 707,921 24.07% Pay Near Me
Cash payment service that allows customers to pay
at a local 7-Eleven, CVS, Walmart or Family Dollar
stores. 74 9,254 0.31% Total Revenue per Bank $ 2,941,173 100.00% Recon to RUA Recap:

Adj detailed in RUA (108,965)
Prior mo. Correction
RUA increase in Cash $ 2,832,208
38 10

F. Payment Collection Method – Fiscal Year to Date

G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison

H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison

Jul 2025 Aug 2025 SEPT 2025 OCT 2025 NOV 2025 Total %
Carrier Deposits 144,793$ 140,286$ 155,654$ 147,234$ 103,022$ 690,988$ 3.40% Remote Deposits 499,489 241,420 686,008 995,009 311,584 2,733,509$ 13.46% EBOX 407,888 286,741 367,169 378,253 237,351 1,677,403$ 8.26% Paymentus, IVR, Credit Cards 2,118,383 1,853,657 2,370,061 2,278,360 1,572,041 10,192,502$ 50.19% Lockbox Deposits 1,176,928 904,658 1,003,875 1,162,475 707,921 4,955,857$ 24.40% Pay Near Me 11,821 11,616 14,142 11,316 9,254 58,150$ 0.29% Total Revenue to Bank 4,359,302$ 3,438,377$ 4,596,910$ 4,972,646$ 2,941,173$ 20,308,409$ 100.00% NSF (10,757) (15,745) (17,442) (15,892) (14,628) (74,464)$ Net deposits 4,348,546$ 3,422,632$ 4,579,468$ 4,956,754$ 2,926,545$ 20,233,945$ NOV 2025 NOV 2024 Variance
UUT Water 17,767$ 62,229$ (44,461)$
UUT Sewer 30,379 125,234 (94,855)
Ambulance 4,059 4,112 (53)
Total 52,206$ 191,575$ (139,370)$
NOV 2025 NOV 2024 Variance
Non-Rate / Extra Territorial
Revenue 70,447$ 527,477$ (457,030)$
Utility Revenue 2,709,556$ 2,515,301$ 194,255
Total 2,780,002$ 3,042,778$ (262,775)$
39 11

I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date

J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison

Jul 2025 Aug 2025 Sept 2025 Oct 2025 Nov 2025 Total
Non-Rate Revenue
Cell Tower Rent,Llease 21,485 17,154 15,080 53,897 13,580 121,197 Interest Income - - - - - -

NRR-FOG - - - - - - Municipal Water Sales - - - - - - Extra Terr- Sewage 169,483 6,711 107,820 583,011 35,551 902,576 Abatement of Expenses - - - - - - Water Meter Lost/Damaged/Repl 22,650 17,176 13,295 16,075 14,366 83,563 Misc Fees - New Occ., Same Day Svc 10,815 7,182 7,522 9,355 6,949 41,823 Miscellaneous Revenue - Sewer - - - - - -

NSF - - - - - - Total Non-Rate Revenue 224,433$ 48,223$ 143,717$ 662,339$ 70,447$ 1,149,158 Utility Revenue
Water Penalty 30,460 33,752 31,754 37,988 34,640 168,594 Sewer Penalty 74,191 48,802 42,100 54,993 40,418 260,505 Turf Removal, Hi-Eff Rebate (100) - - - - (100) Water Deposits Billed 16,142 15,863 16,027 17,938 13,085 79,055 Hydrant Deposits 315 158 161 68 - 702 Sewer Deposits Paid - - - - - - Sewer Deposits Billed 16,204 16,667 15,480 15,055 12,065 75,470 Water 1,329,427 1,148,584 1,723,704 1,493,556 835,225 6,530,496 Sewer 2,760,649 1,949,745 2,492,623 2,526,711 1,594,009 11,323,737 Unapplied Credits 26,588 50,012 109,984 80,529 180,113 447,226 Bad Debt Sewer - - - - - - Bad Debt Water - - - - - - Tax Roll Sewer - - - - - - Collection Agency - Water - - - - - - Collection Agency - Sewer - - - - - - Collection Agency - Misc Water - - - - - - Total Utility Revenue 4,253,876$ 3,263,582$ 4,431,832$ 4,226,839$ 2,709,556$ 18,885,685$ Total Non-Rate + Utility Rev. 4,478,309 3,311,805 4,575,549 4,889,178 2,780,002 20,034,843 Increase to Cash
per Incode
Adjustments
Required to GL
Cash
Fund 660-Sewer Fund 670-Water Total Cash Per
GL
Adjustments To
Match RUA to Bank
Cash/CC/Cks
Deposit To Bank
Nov 2025 2,832,208 13,916 1,651,944 1,166,349 2,832,208 108,965 2,941,173 Nov 2024 3,234,353 22,440 1,899,653 1,312,260 3,234,353 170,671 3,405,024 40 12

K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging

AT&T makes annual payment of one cell tower rent and monthly dues on the other. The negative balance reflects an early payment.

Social Science Service (Cedar House) balance reflects current service fees.

City of Fontana is current with its obligations.

Colton Unified School District has been contacted for the outstanding balance.

County of San Bernardino is current with its obligations.

Rialto Bioenergy Solutions is current with its obligations.

Vertical Bridge Holdco, LLC and Sprint: Vertical Bridge and Sprint have been contacted for open Invoices as well.

San Bernardino County Waste System Division’s balance is the annual billing of the Standby Water Rights Agreements.

Name
Total as of
11/30/2025 Current 31 to 60 days 61 to 90 days >90 days AT&T - Easton -$ - - - - Cedar House 10,945 10,945 - - - CITY OF FONTANA 131,182 131,182 - - - Colton Unified School District 5,571 - - 5,571 - County of San Bernardino-CSA 70 BL - - - - - Rialto BioEnergy Facilities - - - - - Sprint-Nextel 5,530 - - - 5,530 San Bernardino Co Waste System Div 349,264 - 349,264 - - SB Valley Mun Water District - - - - - Vertical Bridge Holdco, LLC (CIG) 7,544 2,830 - - 4,714 Grand Total 510,035$ 144,957$ 349,264$ 5,571$ 10,243$ 41 1

RIALTO WATER

MONTHLY OPERATIONS REPORT

Reporting Period:

November 2025

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

42 2

RIALTO WATER

OPERATIONS AND MAINTENANCE REPORT

Contents
I. EXECUTIVE SUMMARY 3
A. Water Production Totals 4
B. Static Water Levels 6
II. REGULATORY 7
A. Regulatory Submittals 7
B. Sample Site Location Results 8
C. Violations 10
D. Source Water Total Dissolved Solids (TDS) 10
III. HEALTH AND SAFETY 10
A. Monthly Safety Program Overview 10
IV. CHEMICAL USE 10
V. ELECTRICAL USE 11
VI. WATER QUALITY COMPLAINTS 11
VII. OPERATIONS UPDATE 11
A. Operational Wells 12
B. Valve Activity 12
C. Hydrant Flushing 12
D. Sanitary Survey 13
VIII. ASSET MANAGEMENT 13
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues 13 B. Major Equipment and/or Machinery Outages 14
IX. RAINFALL TOTALS 14

43 3

RIALTO WATER

MONTHLY OPERATIONS REPORT

I. EXECUTIVE SUMMARY
Highlights of this month’s Water O&M report include the following:
• The water distribution network achieved compliance with all permit requirements.
• No sample anomalies that require secondary sampling.
• No significant issues with water availability. The purchasing of water remained consistent and daily equalization tanks levels remained at anticipated volume for customer availability.
• The Preventative Maintenance Program, as well as Valve Exercising, continues to identify areas of focus for our Routine Repair and Replacement.

44 4

A. Water Production Totals
Total water delivered into the Rialto system this month was 731.30 acre-feet. 699.56 acre-feet was delivered into the system from the groundwater wells (City 4A production is included in the well total). 9.44 acre-feet was delivered via the BLF transmiss ion system (City 4A production has been deducted). 22.30 acre-feet came from the OPRTP.

45 5

NOVEMBER 2025 DAILY BOOSTER TOTALS IN ACRE FEET
DATE
Booster
1 Booster 2 Booster 3 Booster 4 Booster 5 Booster 6-9 Booster 10 Booster 11 10/1/25 0.00 0.00 5.79 0.00 4.38 0.00 0.00 0.00
10/2/25 0.00 0.00 7.16 0.00 3.71 4.20 0.17 0.00
10/3/25 0.00 0.00 2.27 0.00 0.00 5.07 0.00 0.00
10/4/25 0.00 0.00 5.32 0.00 1.13 3.58 0.00 0.00
10/5/25 0.00 0.00 2.81 0.00 0.00 1.79 0.00 0.00
10/6/25 0.00 0.00 2.75 0.00 5.40 3.39 0.00 0.00
10/7/25 0.00 0.00 7.66 0.00 0.00 6.12 0.00 0.00
10/8/25 0.00 0.00 0.71 0.00 3.33 2.82 0.00 0.00
10/9/25 0.00 0.00 4.77 0.00 0.00 8.31 0.00 0.00
10/10/25 0.00 0.00 5.91 0.00 0.00 4.49 0.00 0.00
10/11/25 0.00 0.00 3.07 0.00 0.00 4.84 0.00 0.00
10/12/25 0.00 0.00 9.30 0.00 1.58 5.23 0.00 0.00
10/13/25 0.00 0.00 1.46 0.00 0.00 1.51 0.00 0.00
10/14/25 0.00 0.00 1.88 0.00 0.68 0.98 0.00 0.00
10/15/25 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
10/16/25 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
10/17/25 0.00 0.00 3.21 0.00 2.57 0.00 0.00 0.00
10/18/25 0.00 0.00 2.90 0.00 0.00 0.00 0.00 0.00
10/19/25 0.00 0.00 3.13 0.00 0.00 3.58 0.00 0.00
10/20/25 0.00 0.00 0.00 0.00 7.47 0.87 0.00 0.00
10/21/25 0.00 0.00 0.86 0.00 2.54 0.00 0.00 0.00
10/22/25 0.00 0.00 2.73 0.00 4.17 4.31 0.00 0.00
10/23/25 0.00 0.00 7.28 0.00 0.02 7.59 0.00 0.00
10/24/25 0.00 0.00 7.48 0.00 0.00 10.39 0.00 0.00
10/25/25 0.00 0.00 6.02 0.00 0.00 6.54 0.00 0.00
10/26/25 0.00 0.00 0.14 0.00 3.56 0.80 0.00 0.00
10/27/25 0.00 0.00 8.59 0.00 3.55 4.82 0.00 0.00
10/28/25 0.00 0.00 2.47 0.00 2.72 2.36 0.00 0.00
10/29/25 0.00 0.00 4.47 0.00 4.65 4.93 0.00 0.00
10/30/25 0.00 0.00 9.05 0.00 0.00 4.87 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
TOTAL 0.00 0.00 149.25 0.00 40.11 108.97 0.06 0.00
MIN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
MAX 0.00 0.00 17.79 0.00 6.98 9.82 0.04 0.00
AVE 0.00 0.00 4.98 0.00 1.29 3.52 0.00 0.00

46 6

B. Static Water Levels
All City of Rialto wells are sounded each month, both active and inactive well sites.

Depth-to-water is measured from the well head to the static water surface.

Increases in depth-to-water represent a decrease in static water level.

Well levels
Wells Depth to
Pump
Historical Maximum
Depth to Water Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Chino # 1 (580 ft) In-
active well 429' 410' 412' 414' 414' 413' 413' 413' 411' 410' 410' 410' 411’ Chino # 2 (550 ft) 369' 342' 341' 335' 338' 335' 337' 334' 334' 333' 331' 333' 334’ City # 1 (260 ft) 392' 121' 126' 121' 122' 119' 117' 119' 121' 120' 120' 122' 122’ City # 2 (480 ft) 402' 147' 146' 128' 130' 128' 122' 129' 131' 125' 126' 126' 126’ City # 3 (525 ft) Out
of Service 505' 414' 414' 415' 416' 416' 414' 417' 418' 418' 417' 417' 417’ City # 4A (528 ft) 406' 381' 374' 377' 375' 373' 362' 367' 370' 366' 360' 359' 363’ City # 5 (385 ft) In-
active well 364' 318' 318' 321' 318' 318' 316' 316' 316' 316' 317' 318' 319’ Rialto # 1 (650 ft) In-
active well 588' 561' 555' 571' 569' 565' 563' 564' 565' 562' 563' 566' 566’ Rialto # 2 (550 ft) In-
active well 502' 499' 501' 496' 495' 502' 496' 498' 498' 497' 496' 494' 496’ Rialto # 3 (509 ft) 478' 472' 473' 473' 472' 472' 470' 470' 472' 471' 471' 474' 474’ Rialto # 4 (450 ft) In-
active well 418' 413' 414' 415' 416' 415' 415' 414' 413' 414' 413' 412' 412’ Rialto # 5 (560 ft) 387' 385' 385' 384' 384' 386' 386' 387' 387' 387' 386' 386' 386’ Rialto Well # 7 In-
active well 362' 362' 360' 360' 359' 353' 356' 354' 356' 357' 357' 357' 476’ Miro # 3 (563 ft) 492' 484' 484' 484' 484' 483' 483' 481' 480' 479' 480' 480' 478’ EW-1 (780 ft) 480' 475' 474' 472' 475' 475' 474' 475' 460' 471' 467' 480' 477’

47 7

II. REGULATORY
All State of California and public health agency regulatory requirements were met.

A. Regulatory Submittals
• Monthly Summary of Distribution System Coliform Monitoring • NPDES Discharge Letter
• Conservation SAFER Report
Sample Test Result Standards
Type of Sampling Units of
Measure
Detectable Limit for
Reporting
Maximum Contaminant
Level
Total Coliform A -- --
E. Coli A -- --
Nitrate as N mg/L 0.20 10
Perchlorate (CLO4) μg/L 1.0 6.0
Total Dissolved Solids mg/L -- 500
P= Present
A= Absent
mg/L = parts per million
μg/L = parts per billion

Sample Date Sample Site Location Results
11/05/2025
Type of Sampling Chino
2 City
2 City
4A
Rialto
3 Rialto
5 Miro
3 EW-1

BLF
Cactus
BLF 6-
9 OPRT
P
Total Coliform A A A A A A OUT OF

SERVICE A A OUT OF

SERVICE
E. Coli A A A A A A A A
Nitrate as N 3.0
Perchlorate (CLO4) 1.7* 7.2* <1.0 8.7*
Total Dissolved Solids 240 190 290 200 220 260 320 320 *Sample is from the well head so it is before disinfection & treatment. Treatment is performed before it goes into the distribution system. Water going into the distribution system is <1.0 (non-detect).

48 8

B. Sample Site Location Results
Rialto Distribution Sample Results
November 2025
Sample Location Free Cl Res (Field) Total Coliform E. Coli Apparent Color Odor Threshold Turbidity CYCLE 1 - 11/04/25 mg/l P/A P/A Color Units TON NTU
335 W. Rialto 1.20 A A <3.0 1 <0.10
1228 W. Merrill 1.10 A A <3.0 1 0.13
256 N. Fillmore 1.30 A A <3.0 1 <0.10
987 W. Grove 1.20 A A <3.0 1 <0.10
978 N. Driftwood 1.10 A A <3.0 1 <0.10
1451 N. Linden 1.10 A A <3.0 1 <0.10
469 W. Jackson 1.10 A A <3.0 1 <0.10
935 E. Mariposa 1.10 A A <3.0 1 <0.10
1000 N. Joyce 1.10 A A <3.0 1 <0.10
766 N. Chestnut 1.10 A A <3.0 1 <0.10
149 W. Victoria 1.10 A A <3.0 1 0.18
313 E. McKinley 1.20 A A <3.0 1 0.32
609 E. South 1.20 A A <3.0 1 0.13
273 E. Alru 1.40 A A <3.0 1 0.12
1161 S. Lilac 1.20 A A <3.0 1 <0.10
101 E. Valley 0.90 A A <3.0 1 0.25
CYCLE 2 - 11/12/25 mg/l P/A P/A Color Units TON NTU
210 N. Park 1.20 A A
101 S. Larch 2.00 A A
320 N. Wisteria 1.20 A A
861 W. Grove 1.20 A A
1168 N. Glenwood 1.20 A A
1320 N. Fitzgerald 1.10 A A
860 N. Willow 0.97 A A
209 E. Cornell 1.10 A A
643 E. Margarita 1.10 A A
1170 N. Terrace Rd. 1.20 A A
681 E. Erwin 1.10 A A
402 E. Merrill 1.20 A A
261 W. Wilson 1.10 A A
532 S. Iris 1.20 A A
281 W. Hawthorne 1.20 A A
379 W. Valley 1.10 A A

49 9

Rialto Distribution Sample Results
October 2025
Sample Location
Free Cl Res
(Field)
Total
Coliform
E.

Coli
Apparent
Color
Odor
Threshold Turbidity
CYCLE 3 – 11/18/25 mg/l P/A P/A Color Units TON NTU
236 N. Willow 1.00 A A
775 E. Foothill 1.00 A A
878 N. Primrose 1.00 A A
369 E. Van Koevering 1.00 A A
274 W. Valencia 1.40 A A
1566 N. Fillmore 1.00 A A
932 N. Idyllwild 1.20 A A
644 N. Smoketree 1.00 A A
605 W. Rosewood 1.00 A A
1189 W. Second 1.00 A A
775 W. Rialto 1.00 A A
211 E. Wilson 1.10 A A
595 E. Huff 1.20 A A
1005 S. Riverside 1.30 A A
794 S. Verde 1.40 A A
1055 W. Bloomington 1.20 A A
CYCLE 4 - 11/25/25 mg/l P/A P/A Color Units TON NTU
375 S. Cactus 1.60 A A
101 S. Linden 1.20 A A
234 N. Larch 1.60 A A
575 N. Driftwood 1.40 A A
1355 W. Shamrock 1.20 A A
992 N. Yucca 1.30 A A
481 W. Cornell 1.40 A A
158. E. Shamrock 1.40 A A
749 E. Holly 1.30 A A
545 E. Victoria 1.20 A A
200 N. Sycamore 0.96 A A
407 E. Allen 1.30 A A
399 E. Montrose 1.40 A A
856 S. Orange 1.40 A A
911 S. Cactus 1.30 A A
220 W. Valley 1.40 A A
P/A + Present or
Absent

50 10

C. Violations
No violations were received during this reporting period.

D. Source Water Total Dissolved Solids (TDS)
Veolia has a goal of maintaining an acceptable blended TDS level between all its sources. This goal is achieved by shifting production to or from the lowest TDS wells or purchased low TDS water while adhering to the overall water supply strategy and meeting system demands. The TDS was 236 mg/L for the month of November as compared to 250 mg/L in Octo ber. The TDS levels are below the secondary maximum contaminant level requirements.

III. HEALTH AND SAFETY
A. Monthly Safety Program Overview
Category Monthly Statistic
Safety Training Topics LSR Q3
LSR Q4
Lost Time Incidents, count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 3
Vehicle Incidents, count 0
*A lost time incident has not occurred in the past 4370 days.

IV. CHEMICAL USE
Sodium hypochlorite is the only chemical added to the water system. A total of 2491 gallons of sodium hypochlorite was used in November as compared to 3330 gallons used in October.
51 11

V. ELECTRICAL USE
Southern California Edison (SCE) has not provided all of the data for October/ November 2025. We will provide the data as it is received, thus will include yearly usage received to date.

SCE kWh
Year Month
Billed
Usage
2024 October 529,208
2024 November 266,378
2024 December 247,546
2025 January 360,398
2025 February 294,421
2025 March 223,709
2025 April 428,976
2025 May 505,764
2024 June 575,467
2025 July 842,561
2025 August 669,021
2025 September 752,171

VI. WATER QUALITY COMPLAINTS
No complaints were received during this reporting period.

VII. OPERATIONS UPDATE
The overall operational strategy is to meet the daily water demand. The City of Rialto water system has six operational wells, one of which is owned by the County of San Bernardino and operated by Veolia; Oliver P. Roemer Treatment Plant (OPRTP), which is jointly owned by the City (25%) and West Valley Water District (WVWD); purchased water through the Baseline Feeder (BLF) system from San Bernardino Valley Municipal Water District (SBVMWD); and, if required to meet demand, additional water can be supplied by the City of San Bernardino (CSB) through the BLF for emergency supply only with no guarantee of actual delivery. Water produced from City Well 4A discharges into the BLF and its production is included in deliveries from that shared transmission line when City Well 4A is in service.
52 12

The overall pumping strategy is based on adjudicated rights, well availability, remediation requirements, and quality of source, cost to operate, and varying weather conditions. TDS effluent concentrations for the City of Ria lto WWTP are taken into consideration when operating the facilities and water sources.

A. Operational Wells
EW-1 well was out of service due to pump issues. OPRTP meter was turned off in October.

B. Valve Activity
On the basis of information collected in 2019, Veolia now has a baseline assessment of all valves and has initiated a new cycle of valve exercising . Five valves were exercised in the month of November.

Valve Turning Progress
Valves
Turned
2020 530
2021 340
2022 463
2023 750
2024 379
2025 334
C. Hydrant Flushing
There are 63 hydrant/dead ends that are flushed annually to maintain water quality. Eight flushings were performed in November.

Hydrant/Dead End Flushing
Progress
2025
January 0
February 0
March 6
April 6
May 11
June 0
July 0
August 29
September 3
53 13

October 0
November 8
Total 55
Progress % (100)
D. Sanitary Survey
DDW performed field site visit s on May 22 and August 22, 2024. The results of the sanitary survey were received on September 19, 2024. All minor deficiencies have been corrected and submitted to DDW.

VIII. ASSET MANAGEMENT
The following work orders were completed by Water production staff for the month of November:
• Preventive Maintenance –299
• Corrective Maintenance –0
• Predictive Maintenance –0
215– PMs planned for December 2025
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues
The following work orders were completed by Water distribution staff for the month of November:
• Main line – 1
• Service line – 6
• Hydrants - 3
• Angle Meter Stop – 8
• Meter Box & Lid Replacement – 11
• Meter Leaks/ Replacements - 25
54 14

B. Major Equipment and/or Machinery Outages
EW-1 well was out of service due to pump issues. OPRTP meter was turned off in October.

IX. RAINFALL TOTALS

55 RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT
Reporting Period:

November 2025
P
repared for: - Rialto Water Services
Prepared by: - Veolia Water West Operating Services
56 RIALTO WASTEWATER

OPERATIONS AND MAINTENANCE REPORT

Contents

EXECUTIVE SUMMARY

1. Collection System / Customer Service Log
a. Collection System Activities
b. S.S.O. dates
c. Customer Service Call Outs

2. Wastewater Treatment Plant - Monthly Overview
a. Significant events during the month

3. Treatment Facility Performance / Laboratory Activities a. See attached Monthly Performance Summary
B. Summary of Notices and Laboratory Tests / Reports filed with government agencies c. Effluent Specifications Exceedance Discussion

4. Monthly Safety Program Overview

5. Biosolids, Chemicals, and Utilities
a. Monthly Biosolids Production
b. Monthly Chemical Consumption
c. Monthly Utilities Consumption

6. Odor Complaints / Actions Taken

7. Major Equipment and/or Machinery Outages

8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
b. Government agency environmental, health, or safety tests/monitoring c. Government agency notice of violation received
d. Government agency monitoring
e. Other matters of concern

9. Complaint Logs

TABLES

● Treatment Facility – Monthly Performance Summary
● Collection System- Monthly Pipe Cleaned
57 RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

EXECUTIVE SUMMARY

Highlights of this month’s Wastewater O&M report include the following:

● The treatment plant performed well and met all compliance parameters. ● There was one residential call-out for sewer-related issues.

1. Collection System/Customer Service Log

a. Collections group activities this month:

Category Current Month
Statistics
Prior Month Statistics 2025 Year to Date
Statistics
Sanitary sewers are cleaned using the
conventional method, including feet, which
includes “Hot spot cleaning.”
22,805 23,473 235,281
Sanitary sewers assessed using the SL-RAT
method, feet 0 0 21,112
CCTV Inspection, miles (26 is the annual goal)* 2.09 2.93 25.8 Manhole Inspections 0 0 39
USA Dig Alert Markings, count 23 26 347
Residential call-outs 1 0 22
Sanitary sewer overflows 0 0 2

b. S.S.O. N/A
c. Customer Service Call Outs – See Item 9 for details.

2. Wastewater Treatment Plant – Monthly Overview
● NPDES discharge compliance parameters were achieved.

a. Significant events during the month were:

None

3. Treatment Facility Performance/Laboratory Activities

a. See the attached Table 1, Monthly Performance Summary.

b. Summary of Notices and Laboratory Tests/Reports filed with government agencies.

The monthly submittal of State/Federal discharge monitoring reports was completed promptly.

c. Effluent specification exceedance discussion
See Section 2 above. N/A

58 4. Monthly Safety Program Overview

Category Monthly Statistic
Safety Training Topics 0
Lost Time Incidents count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 0
Vehicle Incidents, count 0

*A lost time incident has not occurred since 9-3-2020, totaling 1,913 days.

5. Biosolids, Chemicals, and Utilities

a. Monthly Biosolids Production

Biosolids Current Month
Statistics
Prior Month Statistics 2025 Year-to-Date
Statistics
Wet Tons Produced 1074.56 1388.75 12,476.56

b. Monthly Chemical Consumption

Chemical Current Month
Gallons Used
Prior Month
Gallons Used
Sodium Hypochlorite, Tertiary Disinfection 28,886 29,735 Sodium Bisulfite, Discharge Dechlorination 10,031 10,014 Ferrous Chloride, Digester Gas Conditioning 4,180 3,260 Polymer, Gravity Belt Thickener 454 491
Polymer, Belt Filter Press 722 726
Alum, Tertiary Filters 1 1

c. Monthly Utilities Consumption

Utility Prior Month Statistics
Electricity WWTP, KWH 377336 385693
Electricity Lilac LS, KWH 895 784
Electricity Sycamore LS, KWH* 539 478
Electricity Ayala LS, KWH 8561 8274
Electricity Agua Mansa LS, KWH 2867 2593
Electricity Cactus LS, KWH 1593 1590
Electricity Ramrod LS, KWH 680 591
Frisbee Park LS, KWH 680 703
El Rancho Verde LS, KWH 2085 2426
Natural Gas WWTP, Therms 4569 3251
* LS is in bypass mode, pending CIP completion

6. Odor Complaints Received/Actions Taken
None

7. Major Equipment and/or Machinery Outages
● Sludge Holding Tank
● Aeration Basin #3 is currently offline.

59 8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
None

b. Government agency environmental, health, or safety tests/monitoring Permit testing was completed for this month

c. Government agency notices of violation received
None

d. Government agency monitoring
Routine monitoring reports were submitted.

e. Other matters of concern
None

9. Customer Service Callout Details Log

Date Address Comments Personnel Manhole To
Manhole
11/25/2025 2257 N Sycamore The customer called regarding a blocked sewage line.

Upon inspection, roots were found in the customer's
lateral. Customer was notified issue was their
responsibility.

60 Table 1 Summary

61 Table 1 Summary
November 2025
Rialto Rialto Rialto Rialto Rialto
Flow Effluent
Flow
BOD BOD Influent
BOD Load
Effluent
BOD
Effluent
BOD Load
BOD %
Removal
Influent
TSS
Influent
TSS Load
Effluent
TSS
Effluent
TSS Load
TSS %
Removal
Date MGD MGD mg/l mg/l lbs/day mg/L lbs/day % mg/L lbs/day mg/L lbs/day % 11/1/2025 6.17 6.80
11/2/2025 7.00 7.65
11/3/2025 7.02 7.28 350 350 20,491 <2.5 151.79 99.30 260.00 15222.00 0.80 49.00 99.70 11/4/2025 7.13 7.46
11/5/2025 6.43 7.06
11/6/2025 6.67 7.04
11/7/2025 6.86 7.24 360 360 20,596 <5.0 301.91 98.60
11/8/2025 6.56 7.12
11/9/2025 6.99 7.44
11/10/2025 6.98 7.54 390 390 22,703 <5.0 314.42 98.70 160.00 9314.00 0.80 50.00 99.50 11/11/2025 6.70 7.11
11/12/2025 7.51 7.29
11/13/2025 6.39 7.76
11/14/2025 6.98 7.61 210 210 12,225 2.9 184.06 98.60
11/15/2025 7.58 6.83
11/16/2025 7.22 8.49
11/17/2025 7.48 7.62 270 270 16,843 3.1 197.01 98.90 120.00 7486.00 1.00 64.00 99.20 11/18/2025 7.12 7.27
11/19/2025 6.55 7.13
11/20/2025 6.77 7.39
11/21/2025 7.06 7.51 260 260 15,309 3.2 200.43 98.80
11/22/2025 7.16 7.05
11/23/2025 6.40 7.49
11/24/2025 7.00 7.32 410 410 23,936 <5.0 305.24 98.80 260.00 15179.00 1.00 61.00 99.60 11/25/2025 6.84 7.27
11/26/2025 6.81 7.29 340 340 19,310 3.2 194.56 99.10
11/27/2025 7.34 8.24
11/28/2025 7.28 6.99
11/29/2025 5.58 6.83
11/30/2025 6.60 6.83
Minimum 5.58 6.80 210 210 12,225 <2.5 151.79 98.60 120.00 7486.00 0.80 49.00 99.20 Maximum 7.58 8.49 410 410 23,936 <5.0 314.42 99.30 260.00 15222.00 1.00 64.00 99.70 Total 206.18 219.95 2,590 2,590 151,414 <29.9 1849.40 790.70 800.00 47201.00 3.60 223.00 398.00 Average 6.87 7.33 324 324 18,927 <3.7 231.18 98.90 200.00 11800.00 0.90 56.00 99.50 Rialto WRF\Effluent Rialto WRF\Influent Rialto WRF\Effluent 62 Table 2 Summary

63 Table 2 Summary
November 2025
Rialto Rialto Rialto
Influent
Conductivity
Eff
Conductivity
Daily Ave
Influent
COD
Final
Efffluent
COD
Influent
TDS
Filter
Effluent
TDS

EFF FINAL
TDS
Influent
Inorganic
Nitrogen
Effluent
Inorganic
Nitrogen
Date (uS/cm) (uS/cm) mg/l mg/l mg/l mg/l mg/L mg/L mg/l as N 11/1/2025 1446.00 840.00
11/2/2025 1203.00 863.00
11/3/2025 1560.00 868.00
11/4/2025 1526.00 893.00 740 22.0 520.00 420.00 470.00 40.00 7.00 11/5/2025 1498.00 882.00
11/6/2025 1565.00 872.00
11/7/2025 1526.00 891.00
11/8/2025 1191.00 920.00
11/9/2025 1112.00 918.00
11/10/2025 1640.00 893.00
11/11/2025 1455.00 905.00
11/12/2025 1685.00 914.00
11/13/2025 1375.00 916.00
11/14/2025 1527.00 903.00
11/15/2025 1263.00 889.00
11/16/2025 1175.00 835.00
11/17/2025 1445.00 851.00
11/18/2025 1447.00 867.00
11/19/2025 1487.00 881.00
11/20/2025 1360.00 885.00
11/21/2025 1157.00 868.00
11/22/2025 1433.00 882.00
11/23/2025 1394.00 913.00
11/24/2025 1442.00 927.00
11/25/2025 1514.00 921.00
11/26/2025 1554.00 912.00
11/27/2025 1497.00 932.00
11/28/2025 1625.00 929.00
11/29/2025 1488.00 958.00
11/30/2025 1362.00 963.00
Minimum 1112.00 835.00 740 22.0 520.00 420.00 470.00 40.00 7.00 Maximum 1685.00 963.00 740 22.0 520.00 420.00 470.00 40.00 7.00 Average 1432.00 896.00 740 22.0 520.00 420.00 470.00 40.00 7.00 Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent
64 Table 3 Summary

65 Table 3 Summary
November 2025
Tranfer

Tranfer

Rialto

Tranfer Data
Influent pH 24 hr avg.
effl. pH
Effluent
Temp
Effluent
Ammonia
Effluent
Total
Coliform
Effluent
Coliform 7
Day Median
Effluent
Cyanide,
Free
Available
Eff Di(2-
ethylhexyl)
phthalate
(DEHP)
FIT- 8321
ADG #2
Flow
FIT- 8321
ADG #2
Flow
Natural Gas
Daily Use
FIT- 8321
ADG #2 Flow
Date SU SU Deg C mg/L MPN/100mL MPN/100ML ug/L ug/l cu ft/day cu ft/day cf/day cu ft/day 11/1/2025 6.77 7.55 26.40 2.0 <1.80 133809.00 133809.00 2300.00 133809.00 11/2/2025 7.69 7.55 26.60 <1.8 <1.80 122937.00 122937.00 22900.00 122937.00 11/3/2025 6.95 7.57 26.40 0.07 <1.8 <1.80 151205.00 151205.00 21400.00 151205.00 11/4/2025 6.63 7.54 26.30 2.0 <1.80 <5.00 148134.00 148134.00 22500.00 148134.00 11/5/2025 7.30 7.58 26.50 2.0 2.00 137219.00 137219.00 19900.00 137219.00 11/6/2025 6.68 7.48 26.20 <1.8 <1.80 140244.00 140244.00 800.00 140244.00 11/7/2025 7.23 7.31 26.20 <1.8 <1.80 140530.00 140530.00 2600.00 140530.00 11/8/2025 7.39 7.32 26.60 <1.8 <1.80 133937.00 133937.00 17900.00 133937.00 11/9/2025 7.29 7.38 26.70 <1.8 <1.80 132975.00 132975.00 22300.00 132975.00 11/10/2025 6.91 7.38 26.30 0.06 1.8 <1.80 145313.00 145313.00 23800.00 145313.00 11/11/2025 7.00 7.34 26.40 <1.8 <1.80 126462.00 126462.00 22800.00 126462.00 11/12/2025 7.40 7.30 26.60 <1.8 <1.80 140475.00 140475.00 21900.00 140475.00 11/13/2025 6.91 7.26 26.30 <1.8 <1.80 144317.00 144317.00 23200.00 144317.00 11/14/2025 7.28 7.28 26.50 <1.8 <1.80 139830.00 139830.00 22400.00 139830.00 11/15/2025 7.26 7.19 26.30 <1.8 <1.80 148751.00 148751.00 21900.00 148751.00 11/16/2025 6.35 7.17 25.50 2.0 <1.80 126172.00 126172.00 21100.00 126172.00 11/17/2025 6.53 7.26 25.40 0.07 <1.8 <1.80 144144.00 144144.00 22900.00 144144.00 11/18/2025 8.01 7.30 25.20 <1.8 <1.80 137421.00 137421.00 1300.00 137421.00 11/19/2025 7.45 7.30 24.90 2.0 <1.80 145766.00 145766.00 1200.00 145766.00 11/20/2025 7.50 7.26 25.00 <1.8 <1.80 137112.00 137112.00 22900.00 137112.00 11/21/2025 7.41 7.28 25.00 <1.8 <1.80 129007.00 129007.00 22700.00 129007.00 11/22/2025 7.19 7.26 24.40 <1.8 <1.80 142155.00 142155.00 21000.00 142155.00 11/23/2025 7.56 7.31 24.40 <1.8 <1.80 157137.00 157137.00 23600.00 157137.00 11/24/2025 7.21 7.37 24.70 0.08 <1.8 <1.80 163160.00 163160.00 27900.00 163160.00 11/25/2025 7.06 7.39 24.80 <1.8 <1.80 148820.00 148820.00 16400.00 148820.00 11/26/2025 7.27 7.36 24.20 <1.8 <1.80 158667.00 158667.00 22200.00 158667.00 11/27/2025 6.97 7.33 24.70 <1.8 <1.80 160757.00 160757.00 23800.00 160757.00 11/28/2025 7.23 7.37 24.70 <1.8 <1.80 179038.00 179038.00 22700.00 179038.00 11/29/2025 7.10 7.36 24.50 <1.8 <1.80 160008.00 160008.00 20300.00 160008.00 11/30/2025 7.55 7.34 24.40 <1.8 <1.80 167710.00 167710.00 21600.00 167710.00 Minimum 6.35 7.17 24.20 0.06 <1.8 <1.80 <5.00 122937.00 122937.00 800.00 122937.00 Maximum 8.01 7.58 26.70 0.08 2.0 2.00 <5.00 179038.00 179038.00 27900.00 179038.00 Average 7.17 7.36 25.60 0.07 <1.8 <1.81 <5.00 144774.00 144774.00 18673.00 144774.00 Rialto WRF\Influent Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent 66 Monthly Sewer Line Cleaned

67 68
RIALTO

CIP MONTHLY OPERATIONS
REPORT
Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services
69 Capital/Facility Improvement Project Updates through December, 2025

1. Rialto Solids Upgrade Project: 12/16/2025 - On 8/12/2025 city council approved the FCWA for construction.

Design

drawings

are

still

track

issued

year's

end.

Project

kickoff

meeting

was

held

Wednesday

12/26/2025
01/13/2026 - CONSTRUCTION: On 1/9/2026 a pre-ﬁnal 100% comments log review meeting

was

held.

AECOM

reviewing

Veolia’s

responses

comments

and

RFI’s.

DESIGN:

Final

invoice

for

design

project

has

been

submitted

and

pending

approval

from

the

city.

2. Digester 1 Activation: 12/16/2025 - Work will be completed after Solids Handling Project completion. To date

there

change

the

status

the

project.
01/13/2026 - Work will be completed after Solids Handling Project completion. To date

there

change

the

status

the

project.

3. Sycamore Sewer Trunk Line Project (Phase II): 12/16/2025 - RFP documents were sent for review on 8/15/2023. Design has been completed

for

this

project.

Funding

has

been

identified

and

Project

Initiation

Management

Memo

(PIMM)

was

sent

the

city

8/13/2025.

The

project

needs

completed

order

get

the

recently

upgraded

Sycamore

Sewer

Lift

Station

back

online.
01/13/2026 - A project initiation memo (PIM) was submitted to the city for review on August

13th,

2025.

Pending

action

for

steps

from

the

city.

Ideally

this

project

needs

completed

during

summer

months

due

proximity

schools.

4. Etiwanda Ave Water Improvement Project: 12/16/2025 - A draft design has been completed and is under review. Funding has been

identified

and

PIM

was

sent

the

city

8/13/2025.

Draft

design

meeting

was

held

Tuesday

11/25/2025.

01/13/2026 - Draft design comments and changes are being implemented to move to

the

design

phase.

PIM

was

submitted

the

city

for

review

August

13th,

2025.

Pending

action

for

steps

from

the

city.

5. A cacia Sewer Trunk Line Project (Phase III): 12/16/2025 - This project will commence after the Sycamore Phase 2 and Etiwanda Water

Improvements

projects

are

completed.
01/13/2026 - No update on project status
70 6. City Well 3A (Phase 1) : 12/16/2025 - Water quality samples and a preliminary draft report were received on 11/13/2025

and

sent

the

city

for

review.

11/12/2025

invoice

was

sent

for

payment

and

approval

for

phase

1. The

final

report

was

sent

the

city

11/19/2025

and

reviewed

the

city.

Veolia

drafting

the

RFP

for

the

design

(phase

2)
01/13/2026 - On 12/22/2026 direction was given to Veolia to initiate a new PIM for the

Well

Project.

The

PIM

being

ﬁnalized.

The

RFP

for

phase

design

has

been

postponed.

Final

invoices

for

phase

have

been

submitted

and

pending

approval

from

the

city.

7. Advanced Metering Infrastructure (AMI) Project: 12/16/2025 - The FCWA was approved by the city council on 12/09/2025. Meter and site

survey

will

take

place

the

week

12/15/2025.

Project

kickoff

meeting

tentatively

scheduled

for

the

first

week

January

2026.
01/13/2026 - NTP was issued on 01/09/2026 to Aqua-Metric. Awaiting responses on RFI’s

the

city

for

roll-off

container

placement

and

power

one

the

proposed

base

station

sites.

Once

the

RFI

for

the

power

concern

addressed,

procurement

the

telecom

and

base

stations

will

take

place.

CIS workflow and a touchpoint meeting will be scheduled for software integration requirements.

Progress

invoice

submitted

December,

pending

approval

from

the

City.

71 Cable Advisory
&
Utility Commission Report

December 2025
Reporting p eriod October 2025
72 RIALTO

CUSTOMER SERVICE & REVENUE

MONTHLY OPERATIONS REPORT

Reporting Period:

October 2025

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services
73 Table of Contents
I. CUSTOMER SERVICE SUMMARY............................................................................................. 3 II. CALL CENTER PERFORMANCE ................................................................................................. 3 III. AUTOMATED SERVICES ........................................................................................................... 3 IV. CONSUMPTION & BILLING ...................................................................................................... 4 A. Consumption .................................................................................................................... 4 B. Billing ................................................................................................................................ 4 V. REVENUE & AGING .................................................................................................................. 5 A. Revenue ........................................................................................................................... 5 B. Aging ................................................................................................................................ 6 C. Bad Debt........................................................................................................................... 6 VI. SERVICE ORDERS ..................................................................................................................... 7 VII. OTHER ACTIVITIES ................................................................................................................... 7 VIII. REVENUE REPORT ................................................................................................................... 7 A. Revenue Summary ........................................................................................................... 7 B. Non Rate Revenue - Extraterritorial Customers ............................................................. 7 C. Non-Rate Revenue – Other ............................................................................................. 8 D. Development Impact Fees ............................................................................................... 8 E. Rialto Basin Water Rights and Leasing ........................................................................... 8 F. Payment Collection Method – Fiscal Year to Date ....................................................... 10 G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison ..................... 10 H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison .................. 10 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date ........................... 11 J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison ............ 11 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging ......................... 12

74 3

I. CUSTOMER SERVICE SUMMARY
During this reporting month, the Customer Service team provided call service level of

87.8%. Out of 1,379 inbound calls answered 1,212 answered within the first 30 seconds.

Water consumption has decreased by 10.2% when compared against previous month.

When compared against last year, consumption has decreased by less than 1%.

Sewer revenue has decreased by 1.3% compared to the prior month and increased by 4.9% from last year.

II. CALL CENTER PERFORMANCE
During this reporting month, service level was 87.8% with 1,212 out of 1,379 being answered within the first 30 seconds. Overall average wait time was forty-one (41) seconds.

III. AUTOMATED SERVICES
About 12,970 or 56.6% of the rate payers have created log-ins to access their accounts online. Of these customers, with online access, 48.4% have chosen the e-bill option. This e-bill participation is 7.4% increase from October of the prior year.

91.0% 89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7%

80.1%

90.5% 87.8%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%
100.0%
0 200
400
600
800
1,000
1,200
1,400
1,600
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Answer in 30 Sec 1,193 982 1,100 1,091 1,153 1,183 1,148 1,120 1,256 1,263 1,043 1,277 1,212 Calls Answered 1,310 1,096 1,267 1,218 1,308 1,288 1,287 1,272 1,479 1,456 1,294 1,411 1,379 Service Level 91.0% 89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7% 80.1% 90.5% 87.8% Call Center Performance
Answer in 30 Sec Calls Answered Service Level
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Number of Bills 22,541 22,571 22,575 22,587 22,604 22,657 22,694 22,705 22,770 22,792 22,838 22,864 22,875 Number of Bill Adjustments (during billing) 11 9 29 17 10 29 25 15 18 29 10 7 8 Automated Over the Phone Payments 2,483 2,092 2,436 2,509 2,040 2,509 2,454 2,276 2,578 2,596 2,344 2,531 2,560 Online Payment 9,302 7,804 10,320 9,747 7,676 9,912 9,798 8,434 9,800 10,260 8,691 11,224 10,369 E-bill Participants 5,855 5,922 5,959 5,997 6,031 6,069 5,969 6,000 6,074 6,134 6,185 6,233 6,290 Auto Pay Participants (New Portal) 4,305 4,343 4,367 4,420 4,467 4,536 4,554 4,630 4,696 4,728 4,776 4,834 4,881 PayNearMe 95 93 95 108 73 99 97 88 88 88 88 103 85
75 4

IV. CONSUMPTION & BILLING
A. Consumption
Water consumption has decreased by 10.2% when compared against previous month.

When compared against last year, consumption has decreased less than 1%.

B. Billing
A total of 22,875 bills were mailed or sent out electronically in October. Billing accuracy was 99.9% with eight (8) requiring adjustments after bill generation.

January Feburary March April May June July August September October November December 2023 Water 228,173 155,716 166,787 182,460 204,254 261,868 356,836 339,778 378,728 282,726 276,127 306,012 2024 Water 206,431 180,655 200,494 182,612 212,666 337,500 324,399 361,294 446,508 312,312 360,721 253,250 2025 Water 259,394 284,167 203,166 212,580 316,422 285,524 323,411 430,678 345,305 310,177 0 50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
HCF
Billed Consumption Yearly Comparison Water
January February March April May June July August September October November December 2023 Sewer 58,591 49,302 49,159 63,252 52,718 57,019 65,743 60,617 68,539 65,798 63,762 66,131 2024 Sewer 55,865 50,136 60,877 55,837 54,976 64,339 64,897 68,143 79,931 67,254 73,871 63,136 2025 Sewer 58,347 65,403 51,489 50,598 58,461 59,483 56,496 69,265 66,908 62,147 0 10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
HCF (hundred cubic feet)
Billed Consumption Yearly Comparison Sewer
(Commercial Only)
76 5

V. REVENUE & AGING
A. Revenue
Water revenue has decreased 6.4% when compared against the prior month and increased

13.6% when compared against previous year. Sewer revenue has decreased 1.3% compared to the prior month and increased by 4.9% from last year. The rise in revenue is mostly attributed to recent rate increase in January 2025.

(Please consider the scale of the graph as doubled height does not mean double the amount)

January Feburary March April May June July August September October November December 2023 Water Sales $962,367.0 $787,207.0 $813,577.0 $841,086.0 $901,604.0 $1,044,220 $1,266,316 $1,227,744 $1,331,376 $1,098,822 $1,081,741 $1,155,329 2024 Water Sales $912,498.0 $852,016.0 $881,079.0 $864,955.0 $930,910.0 $1,229,951 $1,194,468 $1,291,723 $1,510,717 $1,170,740 $1,297,360 $1,038,617 2025 Water Sales $1,059,329. $1,249,252. $1,039,421. $1,064,341. $1,341,734. $1,257,370. $1,358,417. $1,622,939. $1,420,962. $1,330,008. $-
$200,000.00
$400,000.00
$600,000.00
$800,000.00
$1,000,000.00
$1,200,000.00
$1,400,000.00
$1,600,000.00
$1,800,000.00
Dollars ($)
Annual Water Sales Comparison
January Feburary March April May June July August September October November December 2023 Sewer Sales $2,184,085. $2,111,381. $2,110,125. $2,219,973. $2,142,863. $2,172,890. $2,243,741. $2,202,859. $2,264,521. $2,243,821. $2,233,990. $2,260,801. 2024 Sewer Sales $2,158,668. $2,147,783. $2,229,038. $2,190,195. $2,186,025. $2,260,077. $2,264,418. $2,288,863. $2,385,936. $2,295,859. $2,344,329. $2,264,375. 2025 Sewer Sales $2,227,202. $2,415,779. $2,331,147. $2,322,513. $2,384,586. $2,384,448. $2,367,499. $2,463,167. $2,440,356. $2,408,576. $1,900,000.00
$2,000,000.00
$2,100,000.00
$2,200,000.00
$2,300,000.00
$2,400,000.00
$2,500,000.00
Dollars ($)
Annual Sewer Sales
77 6

B. Aging
The total aging balance has decreased by 7.0%, see first table below. For balances >30-days only, water has decreased 2.9% and wastewater has increased by 10.4%. Sewer gaining balances are expected to continue rising until tax roll in year 2026.

C. Bad Debt
Eleven (11) accounts were sent to collections for a total amount of $3,670.61. These bad debts arise from customers moving out or selling the property and not closing the account with final payments.
$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$3,000,000.00
$3,500,000.00
$4,000,000.00
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Aging Balances in Dollars ($)
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Water $1,143,400.0 $1,624,355.3 $1,354,212.1 $1,332,847.1 $1,419,698.0 $1,292,967.0 $1,111,102.8 $1,487,957.5 $1,432,711.8 $1,518,645.5 $2,039,090.8 $1,720,916.8 $1,542,853.8 Sewer $2,261,553.6 $3,013,219.8 $2,776,221.3 $2,648,132.6 $3,315,495.9 $3,196,836.5 $3,180,111.5 $3,719,707.7 $3,484,523.2 $2,007,183.0 $2,577,088.9 $2,513,640.5 $2,396,727.8 Historical Aging Totals
Water and Sewer
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
$2,000
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Thousands
Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Water $385,519 $470,281 $570,310 $601,520 $396,891 $478,675 $359,409 $396,223 $485,523 $578,110 $683,117 $661,838 $642,879 Sewer $759,956 $938,055 $1,096,563 $1,180,220 $1,365,283 $1,421,880 $1,580,609 $1,793,227 $1,813,326 $538,015 $676,294 $793,637 $876,236 Aging Balances Over 30 Days Water and Sewer
(April 2021 forward contains both consumption and meter charges) 78 7

VI. SERVICE ORDERS
349 service orders were initiated by the customer service team during the reporting month. Of this total, 73 service orders or 21% were due to occupant changes. 216 service orders were initiated to accommodate water disconnection for non-payment and reconnection of water services when customer set up (or reinstate) a payment arrangement with down payment.

VII. OTHER ACTIVITIES
The CS team member that was out on disability has returned to the office this month.

CS team is continuing to work with the City, developer (Lennar) and purchasing to plan ahead and minimize the delays of future water meter needs.

VIII. REVENUE REPORT
A. Revenue Summary
Cash Revenue is compiled and reconciled to the merchant account on a daily basis. Cash receipts and deposits are made daily and internal controls are reviewed regularly to ensure safeguarding of assets and proper recording of all transactions. Total revenue collected in October 2025 is $ 4,968,000 whereas Non-Rate Revenue is $ 662,000; Utility Revenue is $4,227,000 and Tax / Ambulance Revenue at $79,000.

RWS collects Utility User Taxes and Ambulance Fees on behalf of the City of Rialto. The Utility User Tax (UUT) rates are based on the total billed amount, therefore the collection fluctuates as billed amounts change. The total UUT charges collected in October 2025 and October 2024 are $74,000 and $278,000 respectively. The large variance in collection of UUT charges is due to the City exempting UUT charges to the Residential customers beginning January 2025 through December 2025. Ambulance Revenue is also collected on behalf of the City of Rialto totaling $5,000 in October 2025 and $5,000 in October 2024.

B. Non Rate Revenue - Extraterritorial Customers
RWS bills the City of Fontana $133,000 each month for extraterritorial sewer usage.

Colton Unified School District is in agreement with RWS to pay $5 ,000 monthly for sewage connections based on enrollment rates provided each school year.

An extraterritorial agreement to provide sewer service was executed between the City of Rialto and the County of San Bernardino —County Service Area 70, Zone BL (Bloo mington). 79 8

This housing development project generates extraterritorial sewer service revenue of $20,000 per month.

The City has an agreement with Social Science Services dba Cedar House Life Change Center to provide extraterritorial sewer service providing sewer revenue of about $5,000 each month.

Vertical Bridge also provides $2,400 a month of cell tower generated Revenue.

Rialto Bioenergy Solutions subleased a City property for $10,750 a month.

The City and San Bernardino Valley Municipal Water District have entered into a Brine Line Capacity Agreement on October 23, 2021. This agreement pertains to the use of its interest in the SARI Line and discharge of certain brine waste to the SARI Line exclusively from the operation of Rialto Bioenergy Facilities within the City’s boundaries. The revenue generated in this agreement consists of quarterly rent of $37,500 along with the Fixed Pipeline Capacity Fee of $3,300 per month and Fixed Treatment Plant Capacity Fee of $3,300 per month. In addition, a variable fee of any discharge costs are also billed.

The San Bernardino Valley Water District (SBVWD) reimburses RWS for water conservation programs provided to customers. A quarterly bill is delivered directly by the City.

E. Rialto Basin Water Rights and Leasing
A Standby Water Lease Agreement between Fontana Union Water Company and City of Rialto is in effect. For the Water 2023-2024 Water Year, RWS received a payment from San Bernardino County the amount of $332,624 for Standby Charges and Production Charge.

In addition, the County is also billed annually for Rialto Well #3’s summertime electricity costs based on peak usage.
80 9

Cash Collections by Payment Method – Rialto Water Services

General ledger are posted and accounted for the following day the payments are processed.

Payment Method Description
Transaction
Count OCTOBER 2025 %
Carrier Deposits Cash deposits prepared per day for transport to US Bank. 23 $ 147,234 2.96% Remote Deposits Scanned batches of checks payments made at the customer service counter 23 995,009 20.01% EBOX Batches of electronic customer payments posted
to customer accounts at US Bank. 22 378,253 7.61%

PAYMENTUS - IVR /
Paymentus / Walk-in
Credit Card payment
Customer payments by credit cards and ACH /
eCheck payments through an Interactive Voice
Response system using a touchtone
phone.Payments originated from Merchant online
service
14,065 2,278,360 45.82%
Lockbox Deposits Batches of customer payments mailed in to US Bank's lockbox 22 1,162,475 23.38% Pay Near Me
Cash payment service that allows customers to pay
at a local 7-Eleven, CVS, Walmart or Family Dollar
stores. 87 11,316 0.23% Total Revenue per Bank $ 4,972,646 100.00% Recon to RUA Recap:

Adj detailed in RUA (4,457)
Prior mo. Correction
RUA increase in Cash $ 4,968,189
81 10

F. Payment Collection Method – Fiscal Year to Date

G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison

H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison

Jul 2025 Aug 2025 SEPT 2025 OCT 2025 Total %
Carrier Deposits 144,793$ 140,286$ 155,654$ 147,234$ 587,966$ 3.39% Remote Deposits 499,489 241,420 686,008 995,009 2,421,926$ 13.95% EBOX 407,888 286,741 367,169 378,253 1,440,052$ 8.29% Paymentus, IVR, Credit Cards 2,118,383 1,853,657 2,370,061 2,278,360 8,620,461$ 49.64% Lockbox Deposits 1,176,928 904,658 1,003,875 1,162,475 4,247,935$ 24.46% Pay Near Me 11,821 11,616 14,142 11,316 48,896$ 0.28% Total Revenue to Bank 4,359,302$ 3,438,377$ 4,596,910$ 4,972,646$ 17,367,235$ 100.00% NSF (10,757) (15,745) (17,442) (15,892) (59,836)$ Net deposits 4,348,546$ 3,422,632$ 4,579,468$ 4,956,754$ 17,307,400$ Oct 2025 Oct 2024 Variance
UUT Water 25,521$ 95,599$ (70,078)$
UUT Sewer 48,418 182,153 (133,735)
Ambulance 5,071 5,369 (298)
Total 79,010$ 283,121$ (204,111)$
Oct 2025 Oct 2024 Variance
Non-Rate / Extra Territorial
Revenue 662,341$ 262,152$ 400,188$
Utility Revenue 4,226,839$ 3,786,719$ 440,120
Total 4,889,180$ 4,048,871$ 840,309$
82 11

I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date

J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison

Jul 2025 Aug 2025 Sept 2025 Oct 2025 Total
Non-Rate Revenue
Cell Tower Rent,Llease 21,485 17,154 15,080 53,897 107,616 Interest Income - - - - -

NRR-FOG - - - - - Municipal Water Sales - - - - - Extra Terr- Sewage 169,483 6,711 107,820 583,011 867,025 Abatement of Expenses - - - - - Water Meter Lost/Damaged/Repl 22,650 17,176 13,295 16,075 69,197 Misc Fees - New Occ., Same Day Svc 10,815 7,182 7,522 9,355 34,874 Miscellaneous Revenue - Sewer - - - - -

NSF - - - - - Total Non-Rate Revenue 224,433$ 48,223$ 143,717$ 662,339$ 1,078,712 Utility Revenue
Water Penalty 30,460 33,752 31,754 37,988 133,954 Sewer Penalty 74,191 48,802 42,100 54,993 220,086 Turf Removal, Hi-Eff Rebate (100) - - - (100) Water Deposits Billed 16,142 15,863 16,027 17,938 65,971 Hydrant Deposits 315 158 161 68 702 Sewer Deposits Paid - - - - - Sewer Deposits Billed 16,204 16,667 15,480 15,055 63,405 Water 1,329,427 1,148,584 1,723,704 1,493,556 5,695,271 Sewer 2,760,649 1,949,745 2,492,623 2,526,711 9,729,728 Unapplied Credits 26,588 50,012 109,984 80,529 267,113 Bad Debt Sewer - - - - - Bad Debt Water - - - - - Tax Roll Sewer - - - - - Collection Agency - Water - - - - - Collection Agency - Sewer - - - - - Collection Agency - Misc Water - - - - - Total Utility Revenue 4,253,876$ 3,263,582$ 4,431,832$ 4,226,839$ 16,176,130$ Total Non-Rate + Utility Rev. 4,478,309 3,311,805 4,575,549 4,889,178 17,254,841 Increase to Cash
per Incode
Adjustments
Required to GL
Cash
Fund 660-Sewer Fund 670-Water Total Cash Per
GL
Adjustments To
Match RUA to Bank
Cash/CC/Cks
Deposit To Bank
Oct 2025 4,968,189 15,607 3,238,130 1,714,451 4,968,189 4,457 4,972,646 Oct 2024 4,331,992 9,167 2,801,808 1,521,016 4,331,992 (133,924) 4,198,068 83 12

K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging

AT&T makes annual payment of one cell tower rent and monthly dues on the other. The negative balance reflects an early payment.

Social Science Service (Cedar House) balance reflects current service fees.

City of Fontana is current with its obligations.

Colton Unified School District is current with its obligations.

County of San Bernardino is current with its obligations.

Rialto Bioenergy Solutions is current with its obligations.

Vertical Bridge Holdco, LLC and Sprint: Vertical Bridge and Sprint have been contacted for open Invoices as well.

San Bernardino County Waste System Division’s balance is the annual billing of the Standby Water Rights Agreements.

Name
Total as of
10/31/2025 Current 31 to 60 days 61 to 90 days >90 days AT&T - Easton (1,500)$ (1,500)
Cedar House 9,032 9,032

CITY OF FONTANA - -
Colton Unified School District 5,571 5,571 County of San Bernardino-CSA 70 BL - - Rialto BioEnergy Facilities 10,750 10,750 Sprint-Nextel 3,456 (2,074) 5,530 San Bernardino Co Waste System Div 349,264 349,264 SB Valley Mun Water District - - Vertical Bridge Holdco, LLC (CIG) 7,544 2,830 4,714 Grand Total 384,117$ 373,874$ -$ -$ 10,243$ 84 1

RIALTO WATER

MONTHLY OPERATIONS REPORT

Reporting Period:

October 2025

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

85 2

RIALTO WATER

OPERATIONS AND MAINTENANCE REPORT

86 3

RIALTO WATER

MONTHLY OPERATIONS REPORT

87 4

A. Water Production Totals
Total water delivered into the Rialto system this month was 898.15 acre-feet. 793.06 acre-feet was delivered into the system from the groundwater wells (City 4A production is included in the well total). 50.17 acre-feet was delivered via the BLF transmis sion system (City 4A production has been deducted). 54.92 acre-feet came from the OPRTP.

DATE Chino 2 City 2 Rialto 3 Rialto 5 Miro 3 EW-1 City 4A BOOSTER 6-9 Cactus 1 OPRTP 2 TOTAL3 10/1/25 4.38 0.00 5.23 0.00 5.74 0.00 8.15 6.84 6.13 0.00 28.32 10/2/25 6.04 1.86 6.18 0.00 5.48 0.00 9.49 2.41 5.48 5.59 33.03 10/3/25 4.52 0.93 5.85 0.00 6.05 0.00 5.17 4.66 4.66 2.81 29.48 10/4/25 5.10 1.75 6.80 0.00 6.30 0.00 5.37 3.56 4.71 3.04 31.25 10/5/25 5.65 3.49 6.24 0.00 5.85 0.00 3.79 2.96 5.90 3.48 33.57 10/6/25 4.55 0.00 6.15 0.00 6.00 0.00 9.36 9.71 4.57 3.03 34.01 10/7/25 5.37 1.62 7.09 0.00 6.92 0.00 9.25 6.84 3.95 2.91 34.70 10/8/25 4.41 0.00 5.26 0.00 4.66 0.00 3.03 1.63 4.59 2.81 23.36 10/9/25 5.07 0.00 7.44 0.00 0.00 0.00 4.60 5.51 4.18 2.70 24.90 10/10/25 6.47 6.89 5.53 0.00 4.02 0.00 6.52 1.95 4.55 2.82 32.23 10/11/25 4.61 7.05 6.18 0.00 6.52 0.00 6.48 2.07 5.80 3.61 35.84 10/12/25 1.70 1.86 5.23 0.00 5.69 0.00 8.38 7.67 4.73 5.42 32.30 10/13/25 5.81 0.00 5.19 0.00 5.85 0.00 8.64 6.34 3.67 0.52 27.38 10/14/25 1.54 1.51 5.88 0.00 5.99 0.00 8.50 6.59 4.06 2.89 28.46 10/15/25 0.00 0.00 5.35 0.00 7.64 0.00 9.81 9.82 2.92 0.08 25.81 10/16/25 4.52 1.98 5.53 0.00 4.01 0.00 4.69 0.73 6.02 2.16 24.96 10/17/25 5.33 0.00 5.92 0.00 0.00 0.00 5.17 0.69 6.89 2.80 21.63 10/18/25 5.21 1.60 4.82 0.00 0.02 0.00 5.29 1.49 3.35 2.69 19.18 10/19/25 4.96 5.59 8.49 0.00 0.00 0.00 9.12 5.72 4.92 3.21 32.89 10/20/25 6.40 9.05 6.59 0.00 0.00 0.00 8.34 0.55 6.79 0.00 29.38 10/21/25 5.53 10.47 6.06 0.00 0.00 0.00 8.74 0.85 11.64 2.35 36.90 10/22/25 4.75 9.97 5.60 0.00 0.00 0.00 10.69 0.00 5.32 0.00 25.64 10/23/25 4.43 8.28 7.21 0.00 0.00 0.00 7.19 4.82 8.76 0.00 33.50 10/24/25 4.87 3.32 5.05 0.00 0.00 0.00 8.56 0.44 6.93 0.00 20.61 10/25/25 5.78 4.22 7.48 0.00 0.00 0.00 9.60 1.86 8.61 0.00 27.95 10/26/25 5.37 11.02 5.49 0.00 0.00 0.00 9.92 0.67 6.38 0.00 28.93 10/27/25 5.30 10.01 8.03 0.00 0.00 0.00 8.30 1.38 10.15 0.00 34.87 10/28/25 6.24 8.02 4.45 0.00 0.00 0.00 8.70 3.03 7.02 0.00 28.76 10/29/25 4.55 8.89 6.36 0.00 0.00 0.00 8.60 1.33 4.84 0.00 25.97 10/30/25 4.25 8.38 6.08 0.00 0.00 0.00 8.48 4.87 6.49 0.00 30.07 10/31/25 1.54 8.47 6.24 0.00 0.00 0.00 8.88 1.98 4.01 0.00 22.24 TOTAL 144.25 136.23 189.03 0.00 86.74 0.00 236.81 108.97 178.01 54.92 898.15 MIN 0.00 0.00 4.45 0.00 0.00 0.00 3.03 0.00 2.92 0.00 19.18 MAX 6.47 11.02 8.49 0.00 7.64 0.00 10.69 9.82 11.64 5.59 36.90 AVE 4.65 4.39 6.10 0.00 2.80 0.00 7.64 3.52 5.74 1.77 28.97 OCTOBER 2025 DAILY PRODUCTION TOTALS IN ACRE FEET
Delivered Via BLF
Purchased
1 Measured at point of connection at Cactus Reservoir site including production from City 4A. Amount may vary compared to billing. 2 Measured at point of connection at Cedar Reservoir site. Amount may vary as compared to billing. 3 City 4A is not included in total. It has been accounted for in the Purchased total. 88 5

OCTOBER 2025 DAILY BOOSTER TOTALS IN ACRE FEET
DATE
Booster
1 Booster 2 Booster 3 Booster 4 Booster 5 Booster 6-9 Booster 10 Booster 11 10/1/25 0.00 0.00 3.84 0.00 0.00 6.84 0.00 0.00
10/2/25 0.00 0.00 1.38 0.00 1.58 2.41 0.00 0.00
10/3/25 0.00 0.00 3.57 0.00 0.89 4.66 0.00 0.00
10/4/25 0.00 0.00 2.54 0.00 0.00 3.56 0.00 0.00
10/5/25 0.00 0.00 1.98 0.00 0.00 2.96 0.00 0.00
10/6/25 0.00 0.00 4.22 0.00 0.00 9.71 0.00 0.00
10/7/25 0.00 0.00 6.24 0.00 0.00 6.84 0.00 0.00
10/8/25 0.00 0.00 0.00 0.00 0.00 1.63 0.00 0.00
10/9/25 0.00 0.00 3.99 0.00 0.00 5.51 0.00 0.00
10/10/25 0.00 0.00 9.39 0.00 0.00 1.95 0.00 0.00
10/11/25 0.00 0.00 3.93 0.00 0.00 2.07 0.00 0.00
10/12/25 0.00 0.00 3.08 0.00 0.50 7.67 0.00 0.00
10/13/25 0.00 0.00 4.76 0.00 0.00 6.34 0.00 0.00
10/14/25 0.00 0.00 2.84 0.00 0.00 6.59 0.00 0.00
10/15/25 0.00 0.00 3.72 0.00 0.00 9.82 0.00 0.00
10/16/25 0.00 0.00 0.00 0.00 0.00 0.73 0.00 0.00
10/17/25 0.00 0.00 0.57 0.00 2.55 0.69 0.00 0.00
10/18/25 0.00 0.00 1.32 0.00 3.42 1.49 0.00 0.00
10/19/25 0.00 0.00 7.28 0.00 0.00 5.72 0.00 0.00
10/20/25 0.00 0.00 0.00 0.00 0.00 0.55 0.00 0.00
10/21/25 0.00 0.00 17.53 0.00 1.55 0.85 0.00 0.00
10/22/25 0.00 0.00 0.00 0.00 6.98 0.00 0.02 0.00
10/23/25 0.00 0.00 14.16 0.00 1.60 4.82 0.00 0.00
10/24/25 0.00 0.00 3.37 0.00 5.18 0.44 0.00 0.00
10/25/25 0.00 0.00 5.08 0.00 3.03 1.86 0.00 0.00
10/26/25 0.00 0.00 5.34 0.00 3.19 0.67 0.00 0.00
10/27/25 0.00 0.00 8.19 0.00 1.81 1.38 0.04 0.00
10/28/25 0.00 0.00 0.00 5.54 3.03 0.00 0.00
10/29/25 0.00 0.00 17.79 0.00 0.84 1.33 0.00 0.00
10/30/25 0.00 0.00 7.25 0.00 0.00 4.87 0.00 0.00
10/31/25 0.00 0.00 5.89 0.00 1.45 1.98 0.00 0.00
TOTAL 0.00 0.00 149.25 0.00 40.11 108.97 0.06 0.00
MIN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
MAX 0.00 0.00 17.79 0.00 6.98 9.82 0.04 0.00
AVE 0.00 0.00 4.98 0.00 1.29 3.52 0.00 0.00

89 6

B. Static Water Levels
All City of Rialto wells are sounded each month, both active and inactive well sites.

Depth-to-water is measured from the well head to the static water surface.

Increases in depth-to-water represent a decrease in static water level.

Depth to Water
Wells Depth to
Pump
Historical Maximum
Depth to Water Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Chino # 1 (580 ft) In-
active well 429' 411' 410' 412' 414' 414' 413' 413' 413' 411' 410' 410' 410' Chino # 2 (550 ft) 369' 340' 342' 341' 335' 338' 335' 337' 334' 334' 333' 331' 333' City # 1 (260 ft) 392' 251' 121' 126' 121' 122' 119' 117' 119' 121' 120' 120' 122' City # 2 (480 ft) 402' 139' 147' 146' 128' 130' 128' 122' 129' 131' 125' 126' 126' City # 3 (525 ft) Out
of Service 505' 417' 414' 414' 415' 416' 416' 414' 417' 418' 418' 417' 417' City # 4A (528 ft) 406' 380' 381' 374' 377' 375' 373' 362' 367' 370' 366' 360' 359' City # 5 (385 ft) In-
active well 364' 320' 318' 318' 321' 318' 318' 316' 316' 316' 316' 317' 318' Rialto # 1 (650 ft) In-
active well 588' 552' 561' 555' 571' 569' 565' 563' 564' 565' 562' 563' 566' Rialto # 2 (550 ft) In-
active well 502' 501' 499' 501' 496' 495' 502' 496' 498' 498' 497' 496' 494' Rialto # 3 (509 ft) 478' 473' 472' 473' 473' 472' 472' 470' 470' 472' 471' 471' 474' Rialto # 4 (450 ft) In-
active well 418' 414' 413' 414' 415' 416' 415' 415' 414' 413' 414' 413' 412' Rialto # 5 (560 ft) 387' 384' 385' 385' 384' 384' 386' 386' 387' 387' 387' 386' 386' Rialto Well # 7 In-
active well 362' 361' 362' 360' 360' 359' 353' 356' 354' 356' 357' 357' 357' Miro # 3 (563 ft) 492' 484' 484' 484' 484' 484' 483' 483' 481' 480' 479' 480' 480' EW-1 (780 ft) 480' 475' 475' 474' 472' 475' 475' 474' 475' 460' 471' 467' 480'

90 7

II. REGULATORY
All State of California and public health agency regulatory requirements were met.

Sample Date Sample Site Location Results
10/29/2025
Type of Sampling Chino
2 City
2 City
4A
Rialto
3 Rialto
5 Miro
3 EW-1

BLF
Cactus
BLF 6-
9 OPRT
P
Total Coliform A A A A A A OUT OF

SERVICE A A OUT OF

SERVICE
E. Coli A A A A A A A A
Nitrate as N 3.4
Perchlorate (CLO4) <1.0 5.7* <1.0 9.4*
Total Dissolved Solids 230 200 290 240 250 240 330 310 *Sample is from the well head so it is before disinfection & treatment. Treatment is performed before it goes into the distribution system. Water going into the distribution system is <1.0 (non-detect).

91 8

B. Sample Site Location Results
Rialto Distribution Sample Results
October 2025
Sample Location Free Cl Res (Field) Total Coliform E. Coli Apparent Color Odor Threshold Turbidity CYCLE 1 - 10/08/25 mg/l P/A P/A Color Units TON NTU
335 W. Rialto 0.90 A A
1228 W. Merrill 1.00 A A
256 N. Fillmore 1.00 A A
987 W. Grove 1.10 A A
978 N. Driftwood 1.00 A A
1451 N. Linden 0.90 A A
469 W. Jackson 1.00 A A
935 E. Mariposa 1.00 A A
1000 N. Joyce 1.00 A A
766 N. Chestnut 1.00 A A
149 W. Victoria 1.00 A A
313 E. McKinley 1.10 A A
609 E. South 1.10 A A
273 E. Alru 1.10 A A
1161 S. Lilac 1.10 A A
101 E. Valley 1.00 A A
CYCLE 2 - 10/15/25 mg/l P/A P/A Color Units TON NTU
210 N. Park 1.00 A A
101 S. Larch 0.87 A A
320 N. Wisteria 0.76 A A
861 W. Grove 1.20 A A
1168 N. Glenwood 1.00 A A
1320 N. Fitzgerald 1.00 A A
860 N. Willow 1.20 A A
209 E. Cornell 1.30 A A
643 E. Margarita 1.00 A A
1170 N. Terrace Rd. 1.20 A A
681 E. Erwin 0.88 A A
402 E. Merrill 1.00 A A
261 W. Wilson 1.00 A A
532 S. Iris 1.10 A A
281 W. Hawthorne 1.00 A A
379 W. Valley 1.00 A A

92 9

Rialto Distribution Sample Results
October 2025
Sample Location
Free Cl Res
(Field)
Total
Coliform
E.

Coli
Apparent
Color
Odor
Threshold Turbidity
CYCLE 3 - 10/22/25 mg/l P/A P/A Color Units TON NTU
236 N. Willow 1.10 A A
775 E. Foothill 1.50 A A
878 N. Primrose 1.20 A A
369 E. Van Koevering 1.00 A A
274 W. Valencia 1.20 A A
1566 N. Fillmore 1.00 A A
932 N. Idyllwild 0.95 A A
644 N. Smoketree 0.99 A A
605 W. Rosewood 0.90 A A
1189 W. Second 0.99 A A
775 W. Rialto 1.00 A A
211 E. Wilson 1.00 A A
595 E. Huff 1.10 A A
1005 S. Riverside 0.97 A A
794 S. Verde 0.92 A A
1055 W. Bloomington 1.00 A A
CYCLE 4 - 10/29/25 mg/l P/A P/A Color Units TON NTU
375 S. Cactus 1.00 A A <3.0 1 <0.10
101 S. Linden 1.10 A A <3.0 1 <0.10
234 N. Larch 1.10 A A <3.0 1 <0.10
575 N. Driftwood 1.10 A A <3.0 1 0.13
1355 W. Shamrock 0.98 A A <3.0 1 <0.10
992 N. Yucca 1.10 A A <3.0 1 <0.10
481 W. Cornell 1.00 A A <3.0 1 0.25
158. E. Shamrock 1.10 A A <3.0 1 0.22
749 E. Holly 1.20 A A <3.0 1 0.18
545 E. Victoria 1.10 A A <3.0 1 0.27
200 N. Sycamore 1.20 A A <3.0 1 0.14
407 E. Allen 1.00 A A <3.0 1 0.49
399 E. Montrose 1.00 A A <3.0 1 <0.10
856 S. Orange 1.10 A A <3.0 1 0.44
911 S. Cactus 1.10 A A <3.0 1 0.43
220 W. Valley 1.10 A A <3.0 1 <0.10
P/A + Present or
Absent

93 10

C. Violations
No violations were received during this reporting period.

D. Source Water Total Dissolved Solids (TDS)
Veolia has a goal of maintaining an acceptable blended TDS level between all its sources. This goal is achieved by shifting production to or from the lowest TDS wells or purchased low TDS water while adhering to the overall water supply strategy and meeting system demands. The TDS was 236 mg/L for the month of October as compared to 2 50 mg/L in September . The TDS levels are below the secondary maximum contaminant level requirements.

III. HEALTH AND SAFETY
A. Monthly Safety Program Overview
Category Monthly Statistic
Safety Training Topics LSR Q3
LSR Q4
Lost Time Incidents, count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 6
Vehicle Incidents, count 0
*A lost time incident has not occurred in the past 4370 days.

IV. CHEMICAL USE
Sodium hypochlorite is the only chemical added to the water system. A total of 3330 gallons of sodium hypochlorite was used in October as compared to 3295 gallons used in September.
94 11

V. ELECTRICAL USE
Southern California Edison (SCE) has not provided all of the data for October 2025. We will provide the data as it is received, thus will include yearly usage received to date.

VI. WATER QUALITY COMPLAINTS
No complaints were received during this reporting period.

A. Operational Wells
EW-1 well was out of service due to pump issues. OPRTP meter was turned off in October.

Valve Turning Progress
Valves
Turned
2020 530
2021 340
2022 463
2023 750
2024 379
2025 327
C. Hydrant Flushing
There are 63 hydrant/dead ends that are flushed annually to maintain water quality. Zero flushings were performed in October.

Hydrant/Dead End Flushing
Progress
2025
January 0
February 0
March 6
April 6
May 11
June 0
July 0
August 29
September 3
96 13

October 0
Total 55
Progress % (87)
D. Sanitary Survey
DDW performed field site visit s on May 22 and August 22, 2024. The results of the sanitary survey were received on September 19, 2024. All minor deficiencies have been corrected and submitted to DDW.

VIII. ASSET MANAGEMENT
The following work orders were completed by Water production staff for the month of October:
• Preventive Maintenance –253
• Corrective Maintenance –0
• Predictive Maintenance –0
299– PMs planned for November 2025
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues
The following work orders were completed by Water distribution staff for the month of October:
• Main line – 1
• Service line – 5
• Hydrants - 4
• Angle Meter Stop – 9
• Meter Box & Lid Replacement – 3
• Meter Leaks/ Replacements - 12
97 14

B. Major Equipment and/or Machinery Outages
EW-1 well was out of service due to pump issues. OPRTP meter was turned off in October.

IX. RAINFALL TOTALS

98 RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

Reporting Period:

October 2025

Prepared for: - Rialto Water Services
Prepared by: - Veolia Water West Operating Services
99 RIALTO WASTEWATER

OPERATIONS AND MAINTENANCE REPORT

Contents

EXECUTIVE SUMMARY

1. Collection System / Customer Service Log
a. Collection System Activities
b. S.S.O. dates
c. Customer Service Call Outs

2. Wastewater Treatment Plant - Monthly Overview
a. Significant events during the month

4. Monthly Safety Program Overview

5. Biosolids, Chemicals, and Utilities
a. Monthly Biosolids Production
b. Monthly Chemical Consumption
c. Monthly Utilities Consumption

6. Odor Complaints / Actions Taken

7. Major Equipment and/or Machinery Outages

9. Complaint Logs

TABLES

● Treatment Facility – Monthly Performance Summary
● Collection System- Monthly Pipe Cleaned
100

RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

EXECUTIVE SUMMARY

Highlights of this month’s Wastewater O&M report include the following:

● The treatment plant performed well and met all compliance parameters. ● There were no residential call-outs for sewer-related issues.

1. Collection System/Customer Service Log

a. Collections group activities this month:

Category Current Month
Statistics
Prior Month Statistics 2025 Year to Date
Statistics
Sanitary sewers are cleaned using the
conventional method, including feet, which
includes “Hot spot cleaning.”
23473 26,748 212,476
Sanitary sewers assessed using the SL-RAT
method, feet 0 0 21,112
CCTV Inspection, miles (26 is the annual goal)* 2.93 3.49 23.71 Manhole Inspections 0 1 39
USA Dig Alert Markings, count 26 18 324
Residential call-outs 0 3 21
Sanitary sewer overflows 0 1 2

b. S.S.O. N/A
c. Customer Service Call Outs – See Item 9 for details.

2. Wastewater Treatment Plant – Monthly Overview
● NPDES discharge compliance parameters were achieved.

a. Significant events during the month were:

None

3. Treatment Facility Performance/Laboratory Activities

a. See the attached Table 1, Monthly Performance Summary.

b. Summary of Notices and Laboratory Tests/Reports filed with government agencies.

The monthly submittal of State/Federal discharge monitoring reports was completed promptly.

c. Effluent specification exceedance discussion
See Section 2 above. N/A

101

4. Monthly Safety Program Overview

Category Monthly Statistic
Safety Training Topics 0
Lost Time Incidents count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 20
Vehicle Incidents, count 0

*A lost time incident has not occurred since 9-3-2020, totaling 1,883 days.

5. Biosolids, Chemicals, and Utilities

a. Monthly Biosolids Production

Biosolids Current Month
Statistics
Prior Month Statistics 2025 Year-to-Date
Statistics
Wet Tons Produced 1388.75 1,294.5 11,402.38

b. Monthly Chemical Consumption

Chemical Current Month
Gallons Used
Prior Month
Gallons Used
Sodium Hypochlorite, Tertiary Disinfection 29,735 31,139 Sodium Bisulfite, Discharge Dechlorination 10,014 10,584 Ferrous Chloride, Digester Gas Conditioning 3,260 5,139 Polymer, Gravity Belt Thickener 491 472
Polymer, Belt Filter Press 726 688
Alum, Tertiary Filters 1 0

c. Monthly Utilities Consumption

Utility Current Month
Statistics
Prior Month Statistics
Electricity WWTP, KWH 385693 400667
Electricity Lilac LS, KWH 784 1055
Electricity Sycamore LS, KWH 478* 632
Electricity Ayala LS, KWH 8274 7308
Electricity Agua Mansa LS, KWH 2593 3461
Electricity Cactus LS, KWH 1590 1469
Electricity Ramrod LS, KWH 591 460
Frisbee Park LS, KWH 703 630
El Rancho Verde LS, KWH 2426 1839
Natural Gas WWTP, Therms 3251 3580
* LS is in bypass mode, pending CIP completion

6. Odor Complaints Received/Actions Taken
None

7. Major Equipment and/or Machinery Outages
● Sludge Holding Tank
● Aeration Basin #3 is currently offline.

102

8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
None

b. Government agency environmental, health, or safety tests/monitoring Permit testing was completed for this month

c. Government agency notices of violation received
None

d. Government agency monitoring
Routine monitoring reports were submitted.

e. Other matters of concern
None

9. Customer Service Callout Details Log

Date Address Comments Personnel Manhole To
Manhole

103

Table 1 Summary

104

Table 1 Summary
October 2025
Rialto Rialto Rialto Rialto Rialto
Flow Effluent
Flow
BOD BOD Influent
BOD Load
Effluent
BOD
Effluent
BOD Load
BOD %
Removal
Influent
TSS
Influent
TSS Load
Effluent
TSS
Effluent
TSS Load
TSS %
Removal
Date MGD MGD mg/l mg/l lbs/day mg/L lbs/day % mg/L lbs/day mg/L lbs/day % 10/1/2025 6.77 6.35
10/2/2025 6.97 7.49
10/3/2025 6.93 7.45 390 390 22,541 <5.0 310.67 98.70
10/4/2025 6.29 7.04
10/5/2025 6.90 7.36
10/6/2025 7.04 7.19 320 320 18,788 3.4 203.88 98.90 240.00 14091.00 0.70 42.00 99.70 10/7/2025 7.15 7.26
10/8/2025 6.93 7.22
10/9/2025 6.95 6.86
10/10/2025 6.93 7.32 340 340 19,651 3.7 225.88 98.90
10/11/2025 6.92 6.92
10/12/2025 6.76 7.39
10/13/2025 6.93 7.27 330 330 19,073 4.1 248.59 98.80 220.00 12715.00 0.70 42.00 99.70 10/14/2025 6.98 7.19
10/15/2025 7.32 7.22
10/16/2025 6.85 7.60
10/17/2025 6.91 7.06 210 210 12,102 <2.5 147.20 98.80
10/18/2025 6.89 7.30
10/19/2025 6.77 7.46
10/20/2025 7.03 7.17 340 340 19,934 <2.5 149.49 99.30 230.00 13485.00 0.80 48.00 99.70 10/21/2025 6.96 6.65
10/22/2025 6.99 7.36
10/23/2025 6.69 6.81
10/24/2025 6.93 6.65 300 300 17,339 10.0 554.61 96.70
10/25/2025 6.93 7.40
10/26/2025 6.27 7.12
10/27/2025 7.23 7.44 360 360 21,707 2.9 179.94 99.20 200.00 12060.00 0.70 43.00 99.70 10/28/2025 6.79 7.09
10/29/2025 6.98 7.42
10/30/2025 6.93 7.75
10/31/2025 7.11 6.68
Minimum 6.27 6.35 210 210 12,102 <2.5 147.20 96.70 200.00 12060.00 0.70 42.00 99.70 Maximum 7.32 7.75 390 390 22,541 10.0 554.61 99.30 240.00 14091.00 0.80 48.00 99.70 Total 214.03 222.49 2,590 2,590 151,135 <34.1 2020.26 789.30 890.00 52351.00 2.90 176.00 398.70 Average 6.90 7.18 324 324 18,892 <4.3 252.53 98.70 223.00 13088.00 0.73 44.00 99.70 Rialto WRF\Effluent Rialto WRF\Influent Rialto WRF\Effluent 105

Table 2 Summary

106

Table 2 Summary
October 2025
Rialto Rialto Rialto
Influent
Conductivity
Eff
Conductivity
Daily Ave
Influent
COD
Final
Efffluent
COD
Influent
TDS
Filter
Effluent
TDS

EFF FINAL
TDS
Influent
Inorganic
Nitrogen
Effluent
Inorganic
Nitrogen
Date (uS/cm) (uS/cm) mg/l mg/l mg/l mg/l mg/L mg/L mg/l as N 10/1/2025 1410.00 849.00
10/2/2025 1325.00 823.00
10/3/2025 1350.00 821.00
10/4/2025 1333.00 831.00
10/5/2025 1442.00 863.00
10/6/2025 1457.00 844.00
10/7/2025 1412.00 839.00 720 14.0 510.00 420.00 480.00 36.00 7.70 10/8/2025 1436.00 821.00
10/9/2025 1366.00 819.00
10/10/2025 1403.00 796.00
10/11/2025 1354.00 826.00
10/12/2025 1290.00 837.00
10/13/2025 1835.00 834.00
10/14/2025 1532.00 820.00
10/15/2025 1397.00 781.00
10/16/2025 1304.00 787.00
10/17/2025 1355.00 857.00
10/18/2025 1309.00 882.00
10/19/2025 1240.00 913.00
10/20/2025 1367.00 882.00
10/21/2025 1664.00 883.00
10/22/2025 1489.00 894.00
10/23/2025 1339.00 864.00
10/24/2025 1381.00 861.00
10/25/2025 1227.00 876.00
10/26/2025 1359.00 888.00
10/27/2025 1301.00 876.00
10/28/2025 1463.00 849.00
10/29/2025 1524.00 862.00
10/30/2025 1349.00 850.00
10/31/2025 1484.00 854.00
Minimum 1227.00 781.00 720 14.0 510.00 420.00 480.00 36.00 7.70 Maximum 1835.00 913.00 720 14.0 510.00 420.00 480.00 36.00 7.70 Average 1403.00 848.00 720 14.0 510.00 420.00 480.00 36.00 7.70 Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent
107

Table 3 Summary

108

Table 3 Summary
October 2025
Tranfer

Tranfer

Rialto

Tranfer Data
Influent pH 24 hr avg.
effl. pH
Effluent
Temp
Effluent
Ammonia
Effluent
Total
Coliform
Effluent
Coliform 7
Day Median
Effluent
Cyanide,
Free
Available
Eff Di(2-
ethylhexyl)
phthalate
(DEHP)
FIT- 8321
ADG #2
Flow
FIT- 8321
ADG #2
Flow
Natural Gas
Daily Use
FIT- 8321
ADG #2 Flow
Date SU SU Deg C mg/L MPN/100mL MPN/100ML ug/L ug/l cu ft/day cu ft/day cf/day cu ft/day 10/1/2025 7.81 7.25 27.60 <1.8 <1.80 144131.00 144131.00 6400.00 144131.00 10/2/2025 7.99 7.25 27.70 2.0 <1.80 139109.00 139109.00 900.00 139109.00 10/3/2025 7.85 7.38 27.70 <1.8 <1.80 142339.00 142339.00 900.00 142339.00 10/4/2025 8.37 7.36 27.10 <1.8 <1.80 139420.00 139420.00 1800.00 139420.00 10/5/2025 8.16 7.30 27.20 <1.8 <1.80 118835.00 118835.00 3700.00 118835.00 10/6/2025 7.74 7.33 27.40 0.08 49.0 <1.80 121968.00 121968.00 21500.00 121968.00 10/7/2025 7.50 7.39 27.50 <1.8 <1.80 <5.00 134717.00 134717.00 22400.00 134717.00 10/8/2025 7.42 7.44 27.50 <1.8 <1.80 151048.00 151048.00 22300.00 151048.00 10/9/2025 7.10 7.40 27.50 <1.8 <1.80 139483.00 139483.00 22100.00 139483.00 10/10/2025 7.06 7.43 27.60 <1.8 <1.80 147934.00 147934.00 21900.00 147934.00 10/11/2025 7.45 7.44 27.60 <1.8 <1.80 134520.00 134520.00 4600.00 134520.00 10/12/2025 7.75 7.41 27.00 <1.8 <1.80 137551.00 137551.00 700.00 137551.00 10/13/2025 8.08 7.41 27.00 0.06 <1.8 <1.80 123493.00 123493.00 1300.00 123493.00 10/14/2025 8.34 7.39 26.40 <1.8 <1.80 139000.00 139000.00 21600.00 139000.00 10/15/2025 7.61 7.34 26.00 <1.8 <1.80 139961.00 139961.00 23800.00 139961.00 10/16/2025 8.15 7.38 26.40 <1.8 <1.80 141045.00 141045.00 25900.00 141045.00 10/17/2025 8.36 7.47 26.60 <1.8 <1.80 142533.00 142533.00 20600.00 142533.00 10/18/2025 8.34 7.46 26.60 <1.8 <1.80 143582.00 143582.00 24200.00 143582.00 10/19/2025 8.16 7.47 26.90 <1.8 <1.80 137689.00 137689.00 18500.00 137689.00 10/20/2025 8.24 7.47 26.80 0.08 <1.8 <1.80 140882.00 140882.00 1100.00 140882.00 10/21/2025 8.93 7.47 26.90 <1.8 <1.80 131962.00 131962.00 1000.00 131962.00 10/22/2025 8.58 7.48 26.90 <1.8 <1.80 143939.00 143939.00 1500.00 143939.00 10/23/2025 8.07 7.45 26.60 <1.8 <1.80 130635.00 130635.00 18100.00 130635.00 10/24/2025 8.06 7.43 26.60 <1.8 <1.80 137931.00 137931.00 18300.00 137931.00 10/25/2025 7.91 7.46 26.70 <1.8 <1.80 144033.00 144033.00 23200.00 144033.00 10/26/2025 8.13 7.44 26.50 <1.8 <1.80 142167.00 142167.00 20400.00 142167.00 10/27/2025 8.17 7.46 26.60 0.08 <1.8 <1.80 128685.00 128685.00 21400.00 128685.00 10/28/2025 8.03 7.53 26.60 2.0 <1.80 141543.00 141543.00 22200.00 141543.00 10/29/2025 7.85 7.52 26.00 <1.8 <1.80 157086.00 157086.00 20300.00 157086.00 10/30/2025 7.80 7.54 26.10 2.0 <1.80 142408.00 142408.00 800.00 142408.00 10/31/2025 7.24 7.47 26.30 <1.8 <1.80 132570.00 132570.00 700.00 132570.00 Minimum 7.06 7.25 26.00 0.06 <1.8 <1.80 <5.00 118835.00 118835.00 700.00 118835.00 Maximum 8.93 7.54 27.70 0.08 49.0 <1.80 <5.00 157086.00 157086.00 25900.00 157086.00 Average 7.94 7.42 26.90 0.08 <3.3 <1.80 <5.00 138458.00 138458.00 13358.00 138458.00 Rialto WRF\Influent Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent 109
M
onthly Sewer Line Cleaned
110

111
Capital/Facility Improvement Project Updates for November, 2025 1. Rialto Solids Upgrade Project: 12/16/2025 - On 8/12/2025 city council approved the FCWA for construction. Design drawings are still

track

issued

year's

end.

Project

kickoff

meeting

was

held

Wednesday

12/26/2025

2. Digester 1 Activation: 12/16/2025 - Work will be completed after Solids Handling Project completion. To date there is no change

the

status

the

project.

3. Sycamore Sewer Trunk Line Project (Phase II): 12/16/2025 - RFP documents were sent for review on 8/15/2023. Design has been completed for this project.

Funding

has

been

identified

and

Project

Initiation

Memo

(PIM)

was

sent

the

city

8/13/2025.

The

project

needs

completed

order

get

the

recently

upgraded

Sycamore

Sewer

Lift

Station

back

online.

4. Etiwanda Ave Water Improvement Project: 12/16/2025 - A draft design has been completed and is under review. Funding has been identified and

Project

Initiation

Memo

(PIM)

was

sent

the

city

8/13/2025.

Draft

design

meeting

was

held

Tuesday

11/25/2025.

5. A cacia Sewer Trunk Line Project (Phase III): 12/16/2025 - This project will commence after the Sycamore Phase 2 and Etiwanda Water Improvements

projects

are

completed.

6. City Well 3A (Phase 1) : 12/16/2025 - Water quality samples and a preliminary draft report were received on 11/13/2025 and sent

the

city

for

review.

11/12/2025

invoice

was

sent

for

payment

and

approval

for

phase

1. The

final

report

was

sent

the

city

11/19/2025

and

reviewed

the

city.

Veolia

drafting

the

RFP

for

the

design

(phase

7. Advanced Metering Infrastructure (AMI) Project: 12/16/2025 - The FCWA was approved by the city council on 12/09/2025. Meter and site survey will take

place

the

week

12/15/2025.

Project

kickoff

meeting

tentatively

scheduled

for

the

first

week

January

2026.

112
Cable Advisory
&
Utility Commission Report
November 2025
Reporting period September 2025
113

RIALTO

CUSTOMER SERVICE & REVENUE

MONTHLY OPERATIONS REPORT

Reporting Period:

September 2025

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services
114
1 RIALTO WATER

MONTHLY OPERATIONS REPORT

Reporting Period:

September 2025

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

115
2 RIALTO WATER

OPERATIONS AND MAINTENANCE REPORT

Contents
I. EXECUTIVE SUMMARY 3
A. Water Production Totals 4
B. Static Water Levels 6
II. REGULATORY 7
A. Regulatory Submittals 7
B. Sample Site Location Results 9
C. Violations 10
D. Source Water Total Dissolved Solids (TDS) 11
III. HEALTH AND SAFETY 11
A. Monthly Safety Program Overview 11
IV. CHEMICAL USE 11
V. ELECTRICAL USE 11
VI. WATER QUALITY COMPLAINTS 12
VII. OPERATIONS UPDATE 12
A. Operational Wells 12
B. Valve Activity 13
C. Hydrant Flushing 13
D. Sanitary Survey 13
VIII. ASSET MANAGEMENT 14
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues 14 B. Major Equipment and/or Machinery Outages 14
IX. RAINFALL TOTALS 14

116
3 RIALTO WATER

MONTHLY OPERATIONS REPORT

117
4 A. Water Production Totals
Total water delivered into the Rialto system this month was 1032.08 acre-feet. 834.97 acre- feet was delivered into the system from the groundwater wells (City 4A production is included in the well total). 105.02 acre-feet was delivered via the BLF transmission system (City 4A production has been deducted). 92.09 acre-feet came from the OPRTP.

DATE Chino 2 City 2 Rialto 3 Rialto 5 Miro 3 EW-1 City 4A BOOSTER 6-9 Cactus 1 OPRTP 2 TOTAL3 9/1/25 5.62 3.73 6.75 0.00 6.20 0.00 9.39 5.78 6.98 2.99 38.05 9/2/25 3.72 5.65 6.06 0.00 7.44 0.00 7.82 5.85 5.21 2.88 36.81 9/3/25 5.14 3.43 6.73 0.00 5.82 0.00 10.30 7.35 5.00 3.24 36.71 9/4/25 5.14 3.69 6.15 0.00 5.62 0.00 6.21 4.02 3.83 3.45 31.91 9/5/25 4.41 1.96 3.40 0.00 5.70 0.00 10.09 4.02 3.78 2.52 25.78 9/6/25 2.62 7.37 8.13 0.00 6.16 0.00 8.45 0.00 12.86 2.81 39.95 9/7/25 1.03 8.61 6.43 0.00 6.50 0.00 9.00 12.01 5.60 3.20 43.38 9/8/25 0.00 7.19 6.13 0.00 5.93 0.00 8.08 5.56 6.98 2.96 34.75 9/9/25 0.00 8.10 6.29 0.00 6.29 0.00 9.56 7.83 4.64 3.21 36.35 9/10/25 0.00 7.76 5.90 0.00 6.07 0.00 8.35 6.29 5.23 2.89 34.14 9/11/25 0.00 6.80 5.88 0.00 5.54 0.00 8.64 6.29 3.90 3.15 31.56 9/12/25 0.00 3.52 6.22 0.00 5.21 0.00 8.68 8.72 7.51 3.17 34.35 9/13/25 0.00 7.38 7.09 0.00 7.98 0.00 8.07 3.44 6.06 3.21 35.16 9/14/25 0.00 8.59 8.75 0.00 6.22 0.00 10.19 8.65 4.61 3.47 40.29 9/15/25 3.49 2.07 3.37 0.00 5.94 0.00 7.91 5.95 5.00 2.66 28.49 9/16/25 6.54 2.36 7.09 0.00 7.14 0.00 10.39 6.08 5.44 3.26 37.91 9/17/25 4.04 0.29 5.10 0.00 5.08 0.00 9.04 10.42 4.48 3.08 32.48 9/18/25 6.15 1.13 6.66 0.00 6.57 0.00 3.14 2.27 5.03 3.07 30.88 9/19/25 5.10 3.02 6.38 0.00 6.23 0.00 1.55 0.00 5.66 2.76 29.15 9/20/25 4.27 1.99 5.95 0.00 5.82 0.00 9.08 0.00 14.37 2.14 34.54 9/21/25 5.74 0.00 6.36 0.00 6.30 0.00 9.14 4.27 5.44 4.77 32.88 9/22/25 4.87 0.00 7.42 0.00 7.45 0.00 8.10 9.00 4.57 2.71 36.01 9/23/25 6.01 0.00 4.41 0.00 4.71 0.00 8.63 8.70 5.35 2.71 31.89 9/24/25 4.66 0.00 6.08 0.00 5.93 0.00 9.21 7.55 3.49 3.57 31.28 9/25/25 4.38 2.86 8.38 0.00 0.03 0.00 7.94 2.30 7.27 2.27 27.49 9/26/25 5.85 3.43 7.09 0.00 0.00 0.00 9.07 9.57 5.10 2.08 33.12 9/27/25 5.97 9.80 6.93 0.00 4.04 0.00 7.33 4.15 6.41 2.43 39.73 9/28/25 5.46 9.72 5.99 0.00 5.89 0.00 2.34 0.80 5.26 6.06 39.17 9/29/25 5.07 8.08 6.59 0.00 12.11 0.00 0.00 0.00 5.30 2.93 40.08 9/30/25 5.71 0.00 7.14 0.00 0.08 0.00 8.93 6.25 6.16 2.44 27.78 TOTAL 110.99 128.53 190.84 0.00 169.98 0.00 234.63 163.12 176.53 92.09 1032.08 MIN 0.00 0.00 3.37 0.00 0.00 0.00 0.00 0.00 3.49 2.08 25.78 MAX 6.54 9.80 8.75 0.00 12.11 0.00 10.39 12.01 14.37 6.06 43.38 AVE 3.70 4.28 6.36 0.00 5.67 0.00 7.82 5.44 5.88 3.07 34.40 SEPTEMBER 2025 DAILY PRODUCTION TOTALS IN ACRE FEET Delivered Via BLF
Purchased
1 Measured at point of connection at Cactus Reservoir site including production from City 4A. Amount may vary compared to billing. 2 Measured at point of connection at Cedar Reservoir site. Amount may vary as compared to billing. 3 City 4A is not included in total. It has been accounted for in the Purchased total. 118
5 SEPTEMBER 2025 DAILY BOOSTER TOTALS IN ACRE FEET
DATE
Booster
1 Booster 2 Booster 3 Booster 4 Booster 5 Booster 6-9 Booster 10 Booster 11 9/1/25 0.00 0.00 7.88 0.00 1.63 5.78 0.00 0.00
9/2/25 0.00 0.00 8.25 0.00 0.00 5.85 0.00 0.00
9/3/25 0.00 0.00 7.87 0.00 0.00 7.35 0.00 0.00
9/4/25 0.00 0.00 6.08 0.00 0.00 4.02 0.00 0.00
9/5/25 0.00 0.00 4.49 0.00 0.00 4.02 0.00 0.00
9/6/25 0.00 0.00 4.60 0.00 0.61 0.00 0.00 0.00
9/7/25 0.00 0.00 10.30 0.00 1.86 12.01 0.00 0.00
9/8/25 0.00 0.00 8.32 0.00 0.80 5.56 0.00 0.00
9/9/25 0.00 0.00 8.46 0.00 0.00 7.83 0.00 0.00
9/10/25 0.00 0.00 6.01 0.00 0.00 6.29 0.00 0.00
9/11/25 0.00 0.00 7.64 0.00 0.00 6.29 0.00 0.00
9/12/25 0.00 0.00 5.83 0.00 0.00 8.72 0.00 0.00
9/13/25 0.00 0.00 6.12 0.00 0.00 3.44 0.00 0.00
9/14/25 0.00 0.00 7.42 0.00 0.00 8.65 0.00 0.00
9/15/25 0.00 0.00 7.23 0.00 0.00 5.95 0.00 0.00
9/16/25 0.00 0.00 6.87 0.00 0.00 6.08 0.00 0.00
9/17/25 0.00 0.00 7.61 0.00 0.00 10.42 0.00 0.00
9/18/25 0.00 0.00 2.73 0.00 0.00 2.27 0.00 0.00
9/19/25 0.00 0.00 3.13 0.00 1.49 0.00 0.00 0.00
9/20/25 0.00 0.00 0.00 0.00 0.77 0.00 0.00 0.00
9/21/25 0.00 0.00 5.82 0.00 9.59 4.27 0.00 0.00
9/22/25 0.00 0.00 5.30 0.00 0.00 9.00 0.00 0.00
9/23/25 0.00 0.00 6.34 0.00 0.00 8.70 0.00 0.00
9/24/25 0.00 0.00 6.41 0.00 0.00 7.55 0.00 0.00
9/25/25 0.00 0.00 6.45 0.00 0.00 2.30 0.00 0.00
9/26/25 0.00 0.00 4.54 0.00 1.67 9.57 0.00 0.00
9/27/25 0.00 0.00 3.87 0.00 0.00 4.15 0.00 0.00
9/28/25 0.00 0.00 14.41 0.00 1.61 0.80 0.00 0.00
9/29/25 0.00 0.00 3.49 0.00 0.00 0.00 0.00 0.00
9/30/25 0.00 0.00 3.78 0.00 0.00 6.25 0.00 0.00
TOTAL 0.00 0.00 187.25 0.00 20.03 163.12 0.00 0.00
MIN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
MAX 0.00 0.00 14.41 0.00 9.59 12.01 0.00 0.00
AVE 0.00 0.00 6.24 0.00 0.67 5.44 0.00 0.00

119
6 B. Static Water Levels
All City of Rialto wells are sounded each month, both active and inactive well sites.

Depth-to-water is measured from the well head to the static water surface.

Increases in depth-to-water represent a decrease in static water level.

Depth to Water
Wells Depth to
Pump
Historical Maximum
Depth to Water Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Chino # 1 (580 ft) In-
active well 429' 411' 411' 410' 412' 414' 414' 413' 413' 413' 411' 410' 410' Chino # 2 (550 ft) 369' 343' 340' 342' 341' 335' 338' 335' 337' 334' 334' 333' 331' City # 1 (260 ft) 392' 247' 251' 121' 126' 121' 122' 119' 117' 119' 121' 120' 120' City # 2 (480 ft) 402' 137' 139' 147' 146' 128' 130' 128' 122' 129' 131' 125' 126' City # 3 (525 ft) Out
of Service 505' 416' 417' 414' 414' 415' 416' 416' 414' 417' 418' 418' 417' City # 4A (528 ft) 406' 380' 380' 381' 374' 377' 375' 373' 362' 367' 370' 366' 360' City # 5 (385 ft) In-
active well 364' 322' 320' 318' 318' 321' 318' 318' 316' 316' 316' 316' 317' Rialto # 1 (650 ft) In-
active well 588' 553' 552' 561' 555' 571' 569' 565' 563' 564' 565' 562' 563' Rialto # 2 (550 ft) In-
active well 502' 501' 501' 499' 501' 496' 495' 502' 496' 498' 498' 497' 496' Rialto # 3 (509 ft) 478' 476' 473' 472' 473' 473' 472' 472' 470' 470' 472' 471' 471' Rialto # 4 (450 ft) In-
active well 418' 418' 414' 413' 414' 415' 416' 415' 415' 414' 413' 414' 413' Rialto # 5 (560 ft) 387' 384' 384' 385' 385' 384' 384' 386' 386' 387' 387' 387' 386' Rialto Well # 7 In-
active well 362' 362' 361' 362' 360' 360' 359' 353' 356' 354' 356' 357' 357' Miro # 3 (563 ft) 492' 485' 484' 484' 484' 484' 484' 483' 483' 481' 480' 479' 480' EW-1 (780 ft) 476' 473' 475' 475' 474' 472' 475' 475' 474' 475' 460' 471' 467'

120
7 II. REGULATORY
All State of California and public health agency regulatory requirements were met.

A. Regulatory Submittals
• Monthly Summary of Distribution System Coliform Monitoring • NPDES Discharge Letter
• Conservation SAFER Report
• Stage 2 DBP Annual TTHM and HAA5 Report
• Quarterly Report for Disinfectant Residuals Compliance Sample Test Result Standards
Type of Sampling Units of
Measure
Detectable Limit for
Reporting
Maximum Contaminant
Level
Total Coliform A -- --
E. Coli A -- --
Nitrate as N mg/L 0.20 10
Perchlorate (CLO4) μg/L 1.0 6.0
Total Dissolved Solids mg/L -- 500
Perfluorooctanoic (PFOA) ng/L 2.0 4
Perfluorooctanesulfonic
(PFOS) ng/L 2.0 4
Arsenic μg/L 2.0 10
P= Present
A= Absent
mg/L = parts per million
μg/L = parts per billion
ng/L = parts per trillion

121
8 Sample Date Sample Site Location Results
09/17/2025
Type of Sampling Chino
2 City
2 City
4A
Rialto
3 Rialto
5 Miro
3 EW-1

BLF
Cactus
BLF 6-
9 OPRT
P
Total Coliform A A A A A A OUT OF

SERVICE A A A
E. Coli A A A A A A A A A
Nitrate as N 3.0
Perchlorate (CLO4) 2.3* 8.2* <1.0 7.6*
Total Dissolved Solids 260 180 300 220 230 210 330 330 250 Perfluorooctanoic (PFOA) <2.0 8.4**
Perfluorooctanesulfonic
(PFOS) <2.0 2.5**
Arsenic 5.5
*Sample is from the well head so it is before disinfection & treatment. Treatment is performed before it goes into the distribution system. Water going into the distribution system is <1.0 (non-detect). ** Well is severed from the water distribution system and is used for monitoring purposes only.

Sample Date
09/23/2025 Sample Site Location Results
Type of Sampling 749 E
Holly
978 N
Driftwood
1228 W
Merrill
101 E
Valley
BLF Cactus
Reservoir OPRTP
Trihalomethanes
Bromodichloromethane 1.2 <1.0 <1.0 <1.0 <1.0 <1.0
Bromoform <1.0 <1.0 <1.0 <1.0 <1.0 <1.0
Chloroform
(Trichloromethane) 1.0 <1.0 <1.0 <1.0 <1.0 <1.0
Dibromochloromethane 1.1 <1.0 <1.0 <1.0 <1.0 <1.0
Total Trihalomethanes
(TTHM) 3.3 <1.0 <1.0 <1.0 <1.0 <1.0
Haloacetic Acid
Monochlorcetic Acid <2.0 <2.0 <2.0 <2.0 <2.0 <2.0
Dichloracetic Acid <1.0 1.2 <1.0 <1.0 <1.0 <1.0
Trichloroacetic Acid <1.0 <1.0 <1.0 <1.0 <1.0 <1.0
Monobromoacetic Acid <1.0 <1.0 <1.0 <1.0 <1.0 <1.0
Dibromoacetic Acid <1.0 <1.0 <1.0 <1.0 <1.0 <1.0
Total Haloacetic Acids
(HAA5) <2.0 <2.0 <2.0 <2.0 <2.0 <2.0
122
9 B. Sample Site Location Results
Rialto Distribution Sample Results
September 2025
Sample Location Free Cl Res (Field) Total Coliform E. Coli Apparent Color Odor Threshold Turbidity CYCLE 1 - 09/03/25 mg/l P/A P/A Color Units TON NTU
335 W. Rialto 1.20 A A
1228 W. Merrill 1.00 A A
256 N. Fillmore 1.10 A A
987 W. Grove 1.10 A A
978 N. Driftwood 1.00 A A
1451 N. Linden 1.10 A A
469 W. Jackson 1.00 A A
935 E. Mariposa 0.93 A A
1000 N. Joyce 0.99 A A
766 N. Chestnut 1.10 A A
149 W. Victoria 1.00 A A
313 E. McKinley 0.79 A A
609 E. South 1.00 A A
273 E. Alru 0.72 A A
1161 S. Lilac 1.00 A A
101 E. Valley 0.94 A A
CYCLE 2 - 09/09/25 mg/l P/A P/A Color Units TON NTU
210 N. Park 1.00 A A
101 S. Larch 0.56 A A
320 N. Wisteria 0.96 A A
861 W. Grove 0.73 A A
1168 N. Glenwood 1.10 A A
1320 N. Fitzgerald 0.95 A A
860 N. Willow 0.96 A A
209 E. Cornell 1.00 A A
643 E. Margarita 1.10 A A
1170 N. Terrace Rd. 1.20 A A
681 E. Erwin 1.00 A A
402 E. Merrill 1.10 A A
261 W. Wilson 1.00 A A
532 S. Iris 0.84 A A
281 W. Hawthorne 1.00 A A
379 W. Valley 1.00 A A

Rialto Distribution Sample Results
September 2025
123
10 Sample Location
Free Cl Res
(Field)
Total
Coliform
E.

Coli
Apparent
Color
Odor
Threshold Turbidity
CYCLE 3 - 09/16/25 mg/l P/A P/A Color Units TON NTU
236 N. Willow 0.97 A A <3.0 1 <0.10
775 E. Foothill 0.76 A A <3.0 1 <0.10
878 N. Primrose 1.00 A A <3.0 1 <0.10
369 E. Van Koevering 0.95 A A <3.0 1 <0.10
274 W. Valencia 0.68 A A <3.0 1 <0.10
1566 N. Fillmore 0.63 A A <3.0 1 <0.10
932 N. Idyllwild 0.93 A A <3.0 1 <0.10
644 N. Smoketree 0.92 A A <3.0 1 <0.10
605 W. Rosewood 1.00 A A <3.0 1 0.22
1189 W. Second 1.00 A A <3.0 1 <0.10
775 W. Rialto 0.96 A A <3.0 1 <0.10
211 E. Wilson 0.84 A A <3.0 1 <0.10
595 E. Huff 0.94 A A <3.0 1 <0.10
1005 S. Riverside 1.00 A A <3.0 1 <0.10
794 S. Verde 0.64 A A <3.0 1 <0.10
1055 W. Bloomington 0.99 A A <3.0 1 <0.10
CYCLE 4 - 09/23/25 mg/l P/A P/A Color Units TON NTU
375 S. Cactus 1.10 A A
101 S. Linden 1.20 A A
234 N. Larch 1.20 A A
575 N. Driftwood 0.96 A A
1355 W. Shamrock 1.30 A A
992 N. Yucca 0.80 A A
481 W. Cornell 1.20 A A
158. E. Shamrock 1.10 A A
749 E. Holly 1.00 A A
545 E. Victoria 1.10 A A
200 N. Sycamore 1.10 A A
407 E. Allen 1.10 A A
399 E. Montrose 1.10 A A
856 S. Orange 0.86 A A
911 S. Cactus 1.00 A A
220 W. Valley 1.00 A A
P/A + Present or
Absent

C. Violations
No violations were received during this reporting period. 124
11 D. Source Water Total Dissolved Solids (TDS)
Veolia has a goal of maintaining an acceptable blended TDS level between all its sources. This goal is achieved by shifting production to or from the lowest TDS wells or purchased low TDS water while adhering to the overall water supply strategy and meeting system demands. The TDS was 250 mg/L for the month of September as compared to 2 33 mg/L in August. The TDS levels are below the secondary maximum contaminant level requirements.

III. HEALTH AND SAFETY
A. Monthly Safety Program Overview
Category Monthly Statistic
Safety Training Topics
Safety Week: Stop Work
Authority
Annual Drill: Fire Drill
Lost Time Incidents, count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 6
Vehicle Incidents, count 0
*A lost time incident has not occurred in the past 4370 days.

IV. CHEMICAL USE
Sodium hypochlorite is the only chemical added to the water system. A total of 3295 gallons of sodium hypochlorite was used in September as compared to 3928 gallons used in August.

V. ELECTRICAL USE
Southern California Edison (SCE) has not provided all of the data for September 2025.

We will provide the data as it is received, thus will include yearly usage received to date.

SCE kWh
Year Month Billed
125
12 Usage
2024 October 529,208
2024 November 266,378
2024 December 247,546
2025 January 360,398
2025 February 294,421
2025 March 223,709
2025 April 428,976
2025 May 505,764
2024 June 575,467
2025 July 842,561
2025 August 669,021
2025 September 752,171

VI. WATER QUALITY COMPLAINTS
No complaints were received during this reporting period.

VII. OPERATIONS UPDATE
The overall operational strategy is to meet the daily water demand. The City of Rialto water system has six operational wells, one of which is owned by the County of San Bernardino and operated by Veolia; Oliver P. Roemer Treatment Plant (OPRTP), which is jointly owned by the City (25%) and West Valley Water District (WVWD); purchased water through the Baseline Feeder (BLF) system from San Bernardino Valley Municipal Water District (SBVMWD); and, if required t o meet demand, additional water can be supplied by the City of San Bernardino (CSB) through the BLF for emergency supply only with no guarantee of actual delivery. Water produced from City Well 4A discharges into the BLF and its production is included in deliveries from that shared transmission line when City Well 4A is in service.

The overall pumping strategy is based on adjudicated rights, well availability, remediation requirements, and quality of source, cost to operate, and varying weather conditions. TDS effluent concentrations for the City of Rialto WWTP are taken into consideration when operating the facilities and water sources.

A. Operational Wells
EW-1 well was out of service due to pump issues.
126
13 B. Valve Activity
On the basis of information collected in 2019, Veolia now has a baseline assessment of all valves and has initiated a new cycle of valve exercising . Nine valves were exercised in the month of September.

Valve Turning Progress
Valves
Turned
2020 530
2021 340
2022 463
2023 750
2024 379
2025 322
C. Hydrant Flushing
There are 63 hydrant/dead ends that are flushed annually to maintain water quality. Three flushings were performed in September.

Hydrant/Dead End Flushing
Progress
2025
January 0
February 0
March 6
April 6
May 11
June 0
July 0
August 29
September 3
Total 55
Progress % (87)
D. Sanitary Survey
DDW performed field site visit s on May 22 and August 22, 2024. The results of the sanitary survey were received on September 19, 2024. All minor deficiencies have been corrected and submitted to DDW.
127
14 VIII. ASSET MANAGEMENT
The following work orders were completed by Water production staff for the month of September:
• Preventive Maintenance –173
• Corrective Maintenance –1
• Predictive Maintenance –0
83– PMs planned for October 2025
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues
The following work orders were completed by Water distribution staff for the month of September:
• Main line – 1
• Service line – 5
• Hydrants - 1
• Angle Meter Stop – 10
• Meter Box & Lid Replacement – 0
• Meter Leaks/ Replacements - 11
B. Major Equipment and/or Machinery Outages
EW-1 well was out of service due to pump issues.

IX. RAINFALL TOTALS

128
15 129

Table of Contents
I. CUSTOMER SERVICE SUMMARY............................................................................................. 3 II. CALL CENTER PERFORMANCE ................................................................................................. 3 III. AUTOMATED SERVICES ........................................................................................................... 3 IV. CONSUMPTION & BILLING ...................................................................................................... 4 A. Consumption .................................................................................................................... 4 B. Billing ................................................................................................................................ 5 V. REVENUE & AGING .................................................................................................................. 5 A. Revenue ........................................................................................................................... 5 B. Aging ................................................................................................................................ 6 C. Bad Debt........................................................................................................................... 7 VI. SERVICE ORDERS ..................................................................................................................... 7 VII. OTHER ACTIVITIES ................................................................................................................... 7 VIII. REVENUE REPORT ................................................................................................................... 7 A. Revenue Summary ........................................................................................................... 7 B. Non Rate Revenue - Extraterritorial Customers ............................................................. 8 C. Non-Rate Revenue – Other ............................................................................................. 8 D. Development Impact Fees ............................................................................................... 8 E. Rialto Basin Water Rights and Leasing ........................................................................... 8 F. Payment Collection Method – Fiscal Year to Date ....................................................... 11 G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison ..................... 11 H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison .................. 11 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date ........................... 12 J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison ............ 12 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging ......................... 13

130

3 I. CUSTOMER SERVICE SUMMARY
During this reporting month, the Customer Service team provided call service level of

90.5%. Out of 1,411 inbound calls answered 1,277 answered within the first 30 seconds.

Water consumption has decreased by less than 19.8% when compared against previous month. When compared against last year, consumption has decreased 22.7%. This increase is attributed higher water consumption during the prior month.

Sewer revenue has decreased by less than 1% compared to the prior month and increased by 2.3% from last year.

II. CALL CENTER PERFORMANCE
During this reporting month, service level was 90.5% with 1,277 out of 1,411 being answered within the first 30 seconds. Overall average wait time was forty-two (42) seconds.

III. AUTOMATED SERVICES
About 12884 or 56.3% of the rate payers have created log-ins to access their accounts online. Of these customers, with online access, 48.3% have chosen the e-bill option. This e-bill participation is 7.2% increase from September of the prior year.

87.6% 91.0% 89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7% 80.1%

90.5%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%
100.0%
0 200
400
600
800
1,000
1,200
1,400
1,600
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Answer in 30 Sec 1,030 1,193 982 1,100 1,091 1,153 1,183 1,148 1,120 1,256 1,263 1,043 1,277 Calls Answered 1,176 1,310 1,096 1,267 1,218 1,308 1,288 1,287 1,272 1,479 1,456 1,294 1,411 Service Level 87.6% 91.0% 89.5% 86.8% 89.6% 88.8% 91.8% 89.1% 88.0% 85.0% 86.7% 80.1% 90.5% Call Center Performance
Answer in 30 Sec Calls Answered Service Level
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Number of Bills 22,470 22,541 22,571 22,575 22,587 22,604 22,657 22,694 22,705 22,770 22,792 22,838 22,864 Number of Bill Adjustments (during billing) 5 11 9 29 17 10 29 25 15 18 29 10 7 Automated Over the Phone Payments 2,050 2,483 2,092 2,436 2,509 2,040 2,509 2,454 2,276 2,578 2,596 2,344 2,531 Online Payment 7,538 9,302 7,804 10,320 9,747 7,676 9,912 9,798 8,434 9,800 10,260 8,691 11,224 E-bill Participants 5,814 5,855 5,922 5,959 5,997 6,031 6,069 5,969 6,000 6,074 6,134 6,185 6,233 Auto Pay Participants (New Portal) 4,278 4,305 4,343 4,367 4,420 4,467 4,536 4,554 4,630 4,696 4,728 4,776 4,834 PayNearMe 92 95 93 95 108 73 99 97 88 88 88 88 103
131

4 IV. CONSUMPTION & BILLING
A. Consumption
Water consumption has decreased by 19.8% when compared against previous month.

When compared against last year, consumption has decreased 22.7%. This increase is attributed higher water consumption during the prior month due to additional days between the meter reads.

January Feburary March April May June July August September October November December 2023 Water 228,173 155,716 166,787 182,460 204,254 261,868 356,836 339,778 378,728 282,726 276,127 306,012 2024 Water 206,431 180,655 200,494 182,612 212,666 337,500 324,399 361,294 446,508 312,312 360,721 253,250 2025 Water 259,394 284,167 203,166 212,580 316,422 285,524 323,411 430,678 345,305 0 50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
HCF
Billed Consumption Yearly Comparison Water
January February March April May June July August September October November December 2023 Sewer 58,591 49,302 49,159 63,252 52,718 57,019 65,743 60,617 68,539 65,798 63,762 66,131 2024 Sewer 55,865 50,136 60,877 55,837 54,976 64,339 64,897 68,143 79,931 67,254 73,871 63,136 2025 Sewer 58,347 65,403 51,489 50,598 58,461 59,483 56,496 69,265 66,908 0 10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
HCF (hundred cubic feet)
Billed Consumption Yearly Comparison Sewer
(Commercial Only)
132

5 B. Billing
A total of 22,864 bills were mailed or sent out electronically in September. Billing accuracy was 99.9% with seven (7) requiring adjustments after bill generation.

V. REVENUE & AGING
A. Revenue
Water revenue has decreased 12.4% when compared against the prior month and decreased 5.9% when compared against previous year. Sewer revenue has decreased by less than 1% compared to the prior month and increased by 2.3% from last year. The rise in revenue is mostly attributed to recent rate increase in January 2025.

(Please consider the scale of the graph as doubled height does not mean double the amount)

January Feburary March April May June July August September October November December 2023 Water Sales $962,367.0 $787,207.0 $813,577.0 $841,086.0 $901,604.0 $1,044,220 $1,266,316 $1,227,744 $1,331,376 $1,098,822 $1,081,741 $1,155,329 2024 Water Sales $912,498.0 $852,016.0 $881,079.0 $864,955.0 $930,910.0 $1,229,951 $1,194,468 $1,291,723 $1,510,717 $1,170,740 $1,297,360 $1,038,617 2025 Water Sales $1,059,329. $1,249,252. $1,039,421. $1,064,341. $1,341,734. $1,257,370. $1,358,417. $1,622,939. $1,420,962. $-
$200,000.00
$400,000.00
$600,000.00
$800,000.00
$1,000,000.00
$1,200,000.00
$1,400,000.00
$1,600,000.00
$1,800,000.00
Dollars ($)
Annual Water Sales Comparison
January Feburary March April May June July August September October November December 2023 Sewer Sales $2,184,085. $2,111,381. $2,110,125. $2,219,973. $2,142,863. $2,172,890. $2,243,741. $2,202,859. $2,264,521. $2,243,821. $2,233,990. $2,260,801. 2024 Sewer Sales $2,158,668. $2,147,783. $2,229,038. $2,190,195. $2,186,025. $2,260,077. $2,264,418. $2,288,863. $2,385,936. $2,295,859. $2,344,329. $2,264,375. 2025 Sewer Sales $2,227,202. $2,415,779. $2,331,147. $2,322,513. $2,384,586. $2,384,448. $2,367,499. $2,463,167. $2,440,356. $1,900,000.00
$2,000,000.00
$2,100,000.00
$2,200,000.00
$2,300,000.00
$2,400,000.00
$2,500,000.00
Dollars ($)
Annual Sewer Sales
133

6 B. Aging
The total aging balance has decreased by 8.3%, see first table below. For balances >30-days only, water has decreased 3.1% and wastewater has increased by 17.4%. Sewer gaining balances are expected to continue rising until tax roll in year 2026.

$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$3,000,000.00
$3,500,000.00
$4,000,000.00
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Aging Balances in Dollars ($)
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Water $1,343,665.0 $1,143,400.0 $1,624,355.3 $1,354,212.1 $1,332,847.1 $1,419,698.0 $1,292,967.0 $1,111,102.8 $1,487,957.5 $1,432,711.8 $1,518,645.5 $2,039,090.8 $1,720,916.8 Sewer $2,352,406.8 $2,261,553.6 $3,013,219.8 $2,776,221.3 $2,648,132.6 $3,315,495.9 $3,196,836.5 $3,180,111.5 $3,719,707.7 $3,484,523.2 $2,007,183.0 $2,577,088.9 $2,513,640.5 Historical Aging Totals
Water and Sewer
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
$2,000
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Thousands
Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Water $306,205 $385,519 $470,281 $570,310 $601,520 $396,891 $478,675 $359,409 $396,223 $485,523 $578,110 $683,117 $661,838 Sewer $638,310 $759,956 $938,055 $1,096,56 $1,180,22 $1,365,28 $1,421,88 $1,580,60 $1,793,22 $1,813,32 $538,015 $676,294 $793,637 Aging Balances Over 30 Days Water and Sewer
(April 2021 forward contains both consumption and meter charges) 134

7 C. Bad Debt
Thirteen (13) accounts were sent to collections for a total amount of $3,347.45. These bad debts arise from customers moving out or selling the property and not closing the account with final payments.

VI. SERVICE ORDERS
357 service orders were initiated by the customer service team during the reporting month. Of this total, 60 service orders or 17% were due to occupant changes. 207 service orders were initiated to accommodate water disconnection for non-payment and reconnection of water services when customer set up (or reinstate) a payment arrangement with down payment.

VII. OTHER ACTIVITIES
One (1) CS team member is currently out on disability. In anticipation, temporary employee was hired and trained during May. This team member is expected to return to the office during the month of November.

CS team has been working with City’s Staff to accommodate meter roll out for Lennar Developer. There has been increase in turnaround time for the new meters due to international trade situations.

VIII. REVENUE REPORT
A. Revenue Summary
Cash Revenue is compiled and reconciled to the merchant account on a daily basis. Cash receipts and deposits are made daily and internal controls are reviewed regularly to ensure safeguarding of assets and proper recording of all transactions. Total revenue collected in September 2025 is $4,642,000 whereas Non-Rate Revenue is $ 144,000; Utility Revenue is $4,432,000 and Tax / Ambulance Revenue at $66,000.

RWS collects Utility User Taxes and Ambulance Fees on behalf of the City of Rialto. The Utility User Tax (UUT) rates are based on the total billed amount, therefore the collection fluctuates as billed amounts change. The total UUT charges collected in September 2025 and September 2024 are $61,000 and $221,000 respectively. The large variance in collection of UUT charges is due to the City exempting UUT charges to the Residential custo mers beginning January 2025 through December 2025. Ambulance Revenue is also collected on behalf of the City of Rialto totaling $5,000 in September 2025 and $4,000 in September 2024. 135

8 B. Non Rate Revenue - Extraterritorial Customers
RWS bills the City of Fontana $133,000 each month for extraterritorial sewer usage.

Colton Unified School District is in agreement with RWS to pay $5 ,000 monthly for sewage connections based on enrollment rates provided each school year.

An extraterritorial agreement to provide sewer service was executed between the City of Rialto and the County of San Bernardino —County Service Area 70, Zone BL (Bloomington).

This housing development project generates extraterritorial sewer service revenue of $20,000 per month.

The City has an agreement with Social Science Services dba Cedar House Life Change Center to provide extraterritorial sewer service providing sewer revenue of about $5,000 each month.

Vertical Bridge also provides $2,400 a month of cell tower generated Revenue.

Rialto Bioenergy Solutions subleased a City property for $10,750 a month.

The City and San Bernardino Valley Municipal Water District have entered into a Brine Line Capacity Agreement on September 23, 2021. This agreement pertains to the use of its interest in the SARI Line and discharge of certain brine w aste to the SARI Line exclusively from the operation of Rialto Bioenergy Facilities within the City’s boundaries. The revenue generated in this agreement consists of quarterly rent of $37,500 along with the Fixed Pipeline Capacity Fee of $3,300 per month and Fixed Treatment Plant Capacity Fee of $3,300 per month. In addition, a variable fee of any discharge costs are also billed.

The San Bernardino Valley Water District (SBVWD) reimburses RWS for water conservation programs provided to customers. A quarterly bill is delivered directly by the City.

E. Rialto Basin Water Rights and Leasing
136

9 A Standby Water Lease Agreement between Fontana Union Water Company and City of Rialto is in effect. For the Water 2023-2024 Water Year, RWS received a payment from San Bernardino County the amount of $332,624 for Standby Charges and Production Charge.

In addition, the County is also billed annually for Rialto Well #3’s summertime electricity costs based on peak usage.
137

10 Cash Collections by Payment Method – Rialto Water Services

General ledger are posted and accounted for the following day the payments are processed.

Payment Method Description
Transaction
Count SEPTEMBER 2025 %
Carrier Deposits Cash deposits prepared per day for transport to US Bank. 21 $ 155,654 3.39% Remote Deposits Scanned batches of checks payments made at the customer service counter 21 686,008 14.92% EBOX Batches of electronic customer payments posted
to customer accounts at US Bank. 21 367,169 7.99%

PAYMENTUS - IVR /
Paymentus / Walk-in
Credit Card payment
Customer payments by credit cards and ACH /
eCheck payments through an Interactive Voice
Response system using a touchtone
phone.Payments originated from Merchant online
service
14,891 2,370,061 51.56%
Lockbox Deposits Batches of customer payments mailed in to US Bank's lockbox 21 1,003,875 21.84% Pay Near Me
Cash payment service that allows customers to pay
at a local 7-Eleven, CVS, Walmart or Family Dollar
stores. 107 14,142 0.31% Total Revenue per Bank $ 4,596,910 100.00% Recon to RUA Recap:

Adj detailed in RUA 44,965
Prior mo. Correction
RUA increase in Cash $ 4,641,874
138
11 F. Payment Collection Method – Fiscal Year to Date

G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison

H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison

Jul 2025 Aug 2025 SEPT 2025 Total %
Carrier Deposits 144,793$ 140,286$ 155,654$ 440,732$ 3.56% Remote Deposits 499,489 241,420 686,008 1,426,917$ 11.51% EBOX 407,888 286,741 367,169 1,061,798$ 8.57% Paymentus, IVR, Credit Cards 2,118,383 1,853,657 2,370,061 6,342,101$ 51.17% Lockbox Deposits 1,176,928 904,658 1,003,875 3,085,461$ 24.89% Pay Near Me 11,821 11,616 14,142 37,580$ 0.30% Total Revenue to Bank 4,359,302$ 3,438,377$ 4,596,910$ 12,394,589$ 100.00% NSF (10,757) (15,745) (17,442) (43,943)$ Net deposits 4,348,546$ 3,422,632$ 4,579,468$ 12,350,646$ Sept 2025 Sept 2024 Variance
UUT Water 25,641$ 75,736$ (50,095)$
UUT Sewer 35,146 145,004 (109,857)
Ambulance 5,538 4,632 906
Total 66,325$ 225,371$ (159,046)$
Sept 2025 Sept 2024 Variance
Non-Rate / Extra Territorial
Revenue 143,717$ 189,913$ (46,196)$
Utility Revenue 4,431,832$ 3,061,313$ 1,370,520
Total 4,575,549$ 3,251,226$ 1,324,324$
139
12 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date

J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison

Jul 2025 Aug 2025 Sept 2025 Total
Non-Rate Revenue
Cell Tower Rent,Llease 21,485 17,154 15,080 53,719 Interest Income - - - -

NRR-FOG - - - -
Municipal Water Sales - - - - Extra Terr- Sewage 169,483 6,711 107,820 284,014 Abatement of Expenses - - - - Water Meter Lost/Damaged/Repl 22,650 17,176 13,295 53,121 Misc Fees - New Occ., Same Day Svc 10,815 7,182 7,522 25,518 Miscellaneous Revenue - Sewer - - - -

NSF - - - -
Total Non-Rate Revenue 224,433$ 48,223$ 143,717$ 416,373 Utility Revenue
Water Penalty 30,460 33,752 31,754 95,966 Sewer Penalty 74,191 48,802 42,100 165,094 Turf Removal, Hi-Eff Rebate (100) - - (100) Water Deposits Billed 16,142 15,863 16,027 48,032 Hydrant Deposits 315 158 161 634 Sewer Deposits Paid - - - - Sewer Deposits Billed 16,204 16,667 15,480 48,351 Water 1,329,427 1,148,584 1,723,704 4,201,714
Sewer 2,760,649 1,949,745 2,492,623 7,203,016
Unapplied Credits 26,588 50,012 109,984 186,584 Bad Debt Sewer - - - - Bad Debt Water - - - - Tax Roll Sewer - - - - Collection Agency - Water - - - - Collection Agency - Sewer - - - - Collection Agency - Misc Water - - - - Total Utility Revenue 4,253,876$ 3,263,582$ 4,431,832$ 11,949,291$ Total Non-Rate + Utility Rev. 4,478,309 3,311,805 4,575,549 12,365,664 Increase to Cash
per Incode
Adjustments
Required to GL
Cash
Fund 660-Sewer Fund 670-Water Total Cash Per
GL
Adjustments To
Match RUA to Bank
Cash/CC/Cks
Deposit To Bank
Sept 2025 4,641,874 16,690 2,571,308 2,053,877 4,641,874 (44,965) 4,596,910 Sept 2024 3,476,597 8,913 2,199,899 1,267,785 3,476,597 96,617 3,573,214 140

13 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging

AT&T makes annual payment of one cell tower rent and monthly dues on the other. The negative balance reflects an early payment.

Social Science Service (Cedar House) balance reflects current service fees.

City of Fontana is being contacted for past due balances.

Colton Unified School District is current with its obligations.

County of San Bernardino has been contacted for past due balance.

Rialto Bioenergy Solutions is current with its obligations.

Vertical Bridge Holdco, LLC and Sprint: Vertical Bridge and Sprint have been contacted for open Invoices as well.

Name
Total as of
9/30/2025 Current 31 to 60 days 61 to 90 days >90 days
AT&T - Easton (1,500)$ (1,500)
Cedar House 10,992 10,992
CITY OF FONTANA 262,364 131,182 131,182 Colton Unified School District 5,571 5,571 County of San Bernardino-CSA 70 BL 20,948 20,948 Rialto BioEnergy Facilities -
Sprint-Nextel 5,530 2,074 3,456 San Bernardino Co Waste System Div -
SB Valley Mun Water District -
Vertical Bridge Holdco, LLC (CIG) 4,714 4,714 Grand Total 308,618$ 146,245$ 2,074$ 152,130$ 8,170$ 141

RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

Reporting Period:

September 2025

Prepared for: - Rialto Water Services
Prepared by: - Veolia Water West Operating Services
142

RIALTO WASTEWATER

OPERATIONS AND MAINTENANCE REPORT

Contents

EXECUTIVE SUMMARY

1. Collection System / Customer Service Log
a. Collection System Activities
b. S.S.O. dates
c. Customer Service Call Outs

2. Wastewater Treatment Plant - Monthly Overview
a. Significant events during the month

4. Monthly Safety Program Overview

5. Biosolids, Chemicals, and Utilities
a. Monthly Biosolids Production
b. Monthly Chemical Consumption
c. Monthly Utilities Consumption

6. Odor Complaints / Actions Taken

7. Major Equipment and/or Machinery Outages

9. Complaint Logs

TABLES

● Treatment Facility – Monthly Performance Summary
● Collection System- Monthly Pipe Cleaned
143

RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

EXECUTIVE SUMMARY

Highlights of this month’s Wastewater O&M report include the following:

● The treatment plant performed well and met all compliance parameters. ● There were one residential call-outs for sewer-related issues.

1. Collection System/Customer Service Log

a. Collections group activities this month:

Category Current Month
Statistics
Prior Month Statistics 2025 Year to Date
Statistics
Sanitary sewers are cleaned using the
conventional method, including feet, which
includes “Hot spot cleaning.”
26,748 25,175 189,003
Sanitary sewers assessed using the SL-RAT
method, feet 0 0 21,112
CCTV Inspection, miles (26 is the annual goal)* 3.49 2.36 20.78 Manhole Inspections 1 3 39
USA Dig Alert Markings, count 18 47 306
Residential call-outs 3 3 21
Sanitary sewer overflows 0 1 2

b. S.S.O. N/A
c. Customer Service Call Outs – See Item 9 for details.

2. Wastewater Treatment Plant – Monthly Overview
● NPDES discharge compliance parameters were achieved.

a. Significant events during the month were:

None

3. Treatment Facility Performance/Laboratory Activities

a. See the attached Table 1, Monthly Performance Summary.

b. Summary of Notices and Laboratory Tests/Reports filed with government agencies.

The monthly submittal of State/Federal discharge monitoring reports was completed promptly.

c. Effluent specification exceedance discussion
See Section 2 above. N/A

144

4. Monthly Safety Program Overview

Category Monthly Statistic
Safety Training Topics 0
Lost Time Incidents count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 20
Vehicle Incidents, count 0

*A lost time incident has not occurred since 9-3-2020, totaling 1,852 days.

5. Biosolids, Chemicals, and Utilities

a. Monthly Biosolids Production

Biosolids Current Month
Statistics
Prior Month Statistics 2025 Year-to-Date
Statistics
Wet Tons Produced 12.94.5 1,526.71 10,013.63
10,245.84
b. Monthly Chemical Consumption

Chemical Current Month
Gallons Used
Prior Month
Gallons Used
Sodium Hypochlorite, Tertiary Disinfection 31,139 31,456 Sodium Bisulfite, Discharge Dechlorination 10,584 11,407 Ferrous Chloride, Digester Gas Conditioning 5,139 4,812 Polymer, Gravity Belt Thickener 472 474
Polymer, Belt Filter Press 688 762
Alum, Tertiary Filters 0 1

c. Monthly Utilities Consumption

Utility Current Month
Statistics
Prior Month Statistics
Electricity WWTP, KWH 400667 367306 Electricity Lilac LS, KWH 787
Electricity Sycamore LS, KWH 400
Electricity Ayala LS, KWH 4195
Electricity Agua Mansa LS, KWH 2809
Electricity Cactus LS, KWH 1488
Electricity Ramrod LS, KWH 767
Frisbee Park LS, KWH 449
El Rancho Verde LS, KWH 2207
Natural Gas WWTP, Therms 3580
* LS is in bypass mode, pending CIP completion
** SCE has not updated this account.

6. Odor Complaints Received/Actions Taken
None

7. Major Equipment and/or Machinery Outages
● Sludge Holding Tank
● Aeration Basin #1 is currently offline.

145

8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
None

b. Government agency environmental, health, or safety tests/monitoring Permit testing was completed for this month

c. Government agency notices of violation received
Received Notice of Violation from the Regional Water Quality Control Board for self-reported violations for the time period 2009 - 2024

d. Government agency monitoring
Routine monitoring reports were submitted.

e. Other matters of concern
None

9. Customer Service Callout Details Log

Date Address Comments Personnel Manhole To
Manhole
9/1/2025 1570 N Pine Report of water in the street with strong sewer odor.

Checked upstream and down stream MH's. No signs of
sewer smell or sewer back up. Courtesy cleaned
performed.

ET
9/6/2025 2395 W Sunrise Dr Resident called to report the women’s bathroom at Fergusson Park was clogged. Public works called to
respond
JV
9/8/2025 315 N Linden SSO reported at apartments, area cleaned and sewer line jetted.

146

Table 1 Summary

147

Table1 Summary
September 2025
Rialto Rialto Rialto Rialto Rialto
Flow Effluent
Flow
BOD BOD Influent
BOD Load
Effluent
BOD
Effluent
BOD Load
BOD %
Removal
Influent
TSS
Influent
TSS Load
Effluent
TSS
Effluent
TSS Load
TSS %
Removal
Date MGD MGD mg/l mg/l lbs/day mg/L lbs/day % mg/L lbs/day mg/L lbs/day % 9/1/2025 7.04 7.30
9/2/2025 7.62 6.86
9/3/2025 6.81 7.89 300 300 17,039 6.0 394.82 98.00 290.00 16471.00 1.00 66.00 99.70 9/4/2025 7.43 7.18
9/5/2025 7.23 7.42 240 240 14,472 3.9 241.34 98.40
9/6/2025 6.91 7.32
9/7/2025 7.01 7.08
9/8/2025 7.33 7.46
9/9/2025 6.95 7.03 360 360 20,867 3.3 193.48 99.10 230.00 13331.00 1.00 59.00 99.60 9/10/2025 7.15 7.12
9/11/2025 6.96 7.24
9/12/2025 6.99 7.41 280 280 16,323 2.5 154.50 99.10
9/13/2025 6.93 6.80
9/14/2025 7.17 7.43
9/15/2025 7.21 7.31 300 300 18,039 2.8 170.70 99.10 210.00 12628.00 1.00 61.00 99.50 9/16/2025 6.62 7.53
9/17/2025 7.63 7.09
9/18/2025 7.40 7.32
9/19/2025 7.10 7.28 260 260 15,396 <2.5 151.79 99.00
9/20/2025 7.09 7.49
9/21/2025 6.91 6.96
9/22/2025 7.72 7.30 350 350 22,535 <2.5 152.21 99.30 250.00 16096.00 1.00 61.00 99.60 9/23/2025 6.47 7.53
9/24/2025 6.94 6.97
9/25/2025 6.93 6.95
9/26/2025 6.96 6.95 340 340 19,736 <5.0 289.82 98.50
9/27/2025 6.77 7.37
9/28/2025 6.74 7.14
9/29/2025 7.09 7.05 300 300 17,739 <2.5 146.99 99.20 250.00 14783.00 1.00 59.00 99.60 9/30/2025 6.98 7.44
Minimum 6.47 6.80 240 240 14,472 <2.5 146.99 98.00 210.00 12628.00 1.00 59.00 99.50 Maximum 7.72 7.89 360 360 22,535 6.0 394.82 99.30 290.00 16471.00 1.00 66.00 99.70 Total 212.09 217.22 2,730 2,730 162,145 <31.0 1895.64 889.70 1230.00 73309.00 5.00 305.00 497.90 Average 7.07 7.24 303 303 18,016 <3.4 210.63 98.90 246.00 14662.00 1.00 61.00 99.60 Rialto WRF\Effluent Rialto WRF\Influent Rialto WRF\Effluent 148

Table 2 Summary

149

Table 2 Summary
September 2025
Rialto Rialto Rialto
Influent
Conductivity
Eff
Conductivity
Daily Ave
Influent
COD
Final
Efffluent
COD
Influent
TDS
Filter
Effluent
TDS

EFF FINAL
TDS
Influent
Inorganic
Nitrogen
Effluent
Inorganic
Nitrogen
Date (uS/cm) (uS/cm) mg/l mg/l mg/l mg/l mg/L mg/L mg/l as N 9/1/2025 1625.00 827.00
9/2/2025 1622.00 782.00
9/3/2025 1402.00 768.00
9/4/2025 1420.00 803.00
9/5/2025 1591.00 769.00
9/6/2025 1350.00 765.00
9/7/2025 1398.00 719.00
9/8/2025 1510.00 740.00
9/9/2025 1422.00 774.00 750 19.0 500.00 520.00 470.00 38.00 4.60 9/10/2025 1672.00 764.00
9/11/2025 1588.00 739.00
9/12/2025 1428.00 767.00
9/13/2025 1468.00 781.00
9/14/2025 1453.00 825.00
9/15/2025 1550.00 816.00
9/16/2025 1343.00 814.00
9/17/2025 1248.00 804.00
9/18/2025 1523.00 804.00
9/19/2025 1505.00 798.00
9/20/2025 1298.00 822.00
9/21/2025 1368.00 817.00
9/22/2025 1516.00 824.00
9/23/2025 1565.00 822.00
9/24/2025 1418.00 810.00
9/25/2025 1539.00 800.00
9/26/2025 2023.00 791.00
9/27/2025 1320.00 818.00
9/28/2025 1492.00 810.00
9/29/2025 1600.00 800.00
9/30/2025 1616.00 850.00
Minimum 1248.00 719.00 750 19.0 500.00 520.00 470.00 38.00 4.60 Maximum 2023.00 850.00 750 19.0 500.00 520.00 470.00 38.00 4.60 Average 1496.00 794.00 750 19.0 500.00 520.00 470.00 38.00 4.60 Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent
150

Table 3 Summary

151

Table 3 Summary
September 2025
Tranfer

Tranfer

Rialto

Tranfer Data
Influent pH 24 hr avg.
effl. pH
Effluent
Temp
Effluent
Ammonia
Effluent
Total
Coliform
Effluent
Coliform 7
Day Median
Effluent
Cyanide,
Free
Available
Eff Di(2-
ethylhexyl)
phthalate
(DEHP)
FIT- 8321
ADG #2
Flow
FIT- 8321
ADG #2
Flow
Natural Gas
Daily Use
FIT- 8321
ADG #2 Flow
Date SU SU Deg C mg/L MPN/100mL MPN/100ML ug/L ug/l cu ft/day cu ft/day cf/day cu ft/day 9/1/2025 7.58 7.20 29.60 <1.8 <1.80 144276.00 144276.00 1100.00 144276.00 9/2/2025 7.42 7.20 30.00 <1.8 <1.80 136104.00 136104.00 1300.00 136104.00 9/3/2025 7.29 7.41 30.10 0.06 <1.8 <1.80 192967.00 192967.00 1400.00 192967.00 9/4/2025 7.57 7.38 30.10 <1.8 <1.80 111976.00 111976.00 20300.00 111976.00 9/5/2025 7.41 7.35 29.80 <1.8 <1.80 146341.00 146341.00 20700.00 146341.00 9/6/2025 7.51 7.31 29.60 <1.8 <1.80 94674.00 94674.00 2100.00 94674.00 9/7/2025 7.33 7.39 29.70 <1.8 <1.80 114938.00 114938.00 2800.00 114938.00 9/8/2025 7.45 7.40 29.60 <1.8 <1.80 105442.00 105442.00 3300.00 105442.00 9/9/2025 7.14 7.34 29.50 0.06 <1.8 <1.80 <5.00 116881.00 116881.00 3200.00 116881.00 9/10/2025 7.38 7.25 29.40 <1.8 <1.80 115638.00 115638.00 22300.00 115638.00 9/11/2025 7.57 7.26 29.30 <1.8 <1.80 120170.00 120170.00 23200.00 120170.00 9/12/2025 7.68 7.27 29.20 <1.8 <1.80 126331.00 126331.00 24000.00 126331.00 9/13/2025 7.56 7.26 29.00 <1.8 <1.80 120517.00 120517.00 16200.00 120517.00 9/14/2025 7.67 7.28 29.00 <1.8 <1.80 113119.00 113119.00 2600.00 113119.00 9/15/2025 7.45 7.32 29.30 0.07 <1.8 <1.80 111356.00 111356.00 2100.00 111356.00 9/16/2025 7.40 7.35 29.30 <1.8 <1.80 130000.00 130000.00 1600.00 130000.00 9/17/2025 7.19 7.33 29.80 <1.8 <1.80 129769.00 129769.00 1800.00 129769.00 9/18/2025 7.14 7.35 29.70 <1.8 <1.80 120565.00 120565.00 20500.00 120565.00 9/19/2025 7.39 7.36 29.60 <1.8 <1.80 139770.00 139770.00 23500.00 139770.00 9/20/2025 7.49 7.33 29.50 <1.8 <1.80 129515.00 129515.00 19500.00 129515.00 9/21/2025 7.55 7.36 29.20 <1.8 <1.80 137739.00 137739.00 5200.00 137739.00 9/22/2025 7.42 7.37 29.40 0.06 <1.8 <1.80 113557.00 113557.00 1200.00 113557.00 9/23/2025 6.83 7.40 29.50 <1.8 <1.80 127139.00 127139.00 1300.00 127139.00 9/24/2025 7.38 7.36 29.50 <1.8 <1.80 165433.00 165433.00 1400.00 165433.00 9/25/2025 7.51 7.34 29.40 <1.8 <1.80 114396.00 114396.00 3900.00 114396.00 9/26/2025 7.36 7.31 29.10 <1.8 <1.80 136444.00 136444.00 16800.00 136444.00 9/27/2025 7.35 7.27 28.70 <1.8 <1.80 129945.00 129945.00 20300.00 129945.00 9/28/2025 7.21 7.28 28.70 <1.8 <1.80 139579.00 139579.00 16900.00 139579.00 9/29/2025 7.80 7.31 28.80 0.07 <1.8 <1.80 122529.00 122529.00 22300.00 122529.00 9/30/2025 7.85 7.29 28.80 <1.8 <1.80 142812.00 142812.00 14400.00 142812.00 Minimum 6.83 7.20 28.70 0.06 <1.8 <1.80 <5.00 94674.00 94674.00 1100.00 94674.00 Maximum 7.85 7.41 30.10 0.07 <1.8 <1.80 <5.00 192967.00 192967.00 24000.00 192967.00 Average 7.43 7.32 29.40 0.06 <1.8 <1.80 <5.00 128331.00 128331.00 10573.00 128331.00 Rialto WRF\Influent Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent 152

Monthly Sewer Line Cleaned

153

154

Water SubcommitteeJanuary 29, 2026

Water Subcommittee
January 29, 2026