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Veolia Monthly Operations Report_Reporting Period February 2026_APRIL REPORT

Water Subcommittee
April 30, 2026

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Veolia Monthly Operations Report_Reporting Period February 2026_APRIL REPORT
Meeting
April 30, 2026
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Water Subcommittee
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Text extracted from the city's file for reading and search. Open the original on legistar.granicus.com. That file is the official record.

Cable Advisory
&
Utility Commission Report

April 2026
Reporting period February 2026

RIALTO

CUSTOMER SERVICE & REVENUE

MONTHLY OPERATIONS REPORT

Reporting Period:

February 2026

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

Table of Contents
I. CUSTOMER SERVICE SUMMARY............................................................................................. 3 II. CALL CENTER PERFORMANCE ................................................................................................. 3 III. AUTOMATED SERVICES ........................................................................................................... 3 IV. CONSUMPTION & BILLING ...................................................................................................... 4 A. Consumption .................................................................................................................... 4 B. Billing ................................................................................................................................ 4 V. REVENUE & AGING .................................................................................................................. 5 A. Revenue ........................................................................................................................... 5 B. Aging ................................................................................................................................ 6 C. Bad Debt........................................................................................................................... 6 VI. SERVICE ORDERS ..................................................................................................................... 7 VII. OTHER ACTIVITIES ................................................................................................................... 7 VIII. REVENUE REPORT ................................................................................................................... 7 A. Revenue Summary ........................................................................................................... 7 B. Non Rate Revenue - Extraterritorial Customers ............................................................. 7 C. Non-Rate Revenue – Other ............................................................................................. 8 D. Development Impact Fees ............................................................................................... 8 E. Rialto Basin Water Rights and Leasing ........................................................................... 8 F. Payment Collection Method – Fiscal Year to Date ....................................................... 10 G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison ..................... 10 H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison .................. 10 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date ........................... 11 J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison ............ 11 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging ......................... 12

3 I. CUSTOMER SERVICE SUMMARY
During this reporting month, the Customer Service team provided call service level of

85.0%. Out of 1,148 inbound calls answered 973 answered within the first 30 seconds.

Water consumption has decreased by 12.8% when compared against previous month.

When compared against last year, consumption has decreased by 22.1%.

Sewer revenue has decreased by less than 1.0% compared to the prior month and decreased by less than 1.0% from last year.

II. CALL CENTER PERFORMANCE
During this reporting month, service level was 85.0% with 973 out of 1,148 being answered within the first 30 seconds. Overall average wait time was thirty-two (41) seconds.

III. AUTOMATED SERVICES
About 13,252 or 57.6% of the rate payers have created log-ins to access their accounts online. Of these customers, with online access, 49.0% have chosen the e-bill option. This e- bill participation is 7% increase from February of the prior year.

88.8% 91.8% 89.1% 88.0% 85.0% 86.7%

80.1%

90.5% 87.8% 86.6% 88.7% 93.0%

85.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%
100.0%
0 200
400
600
800
1,000
1,200
1,400
1,600
Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Answer in 30 Sec 1,153 1,183 1,148 1,120 1,256 1,263 1,043 1,277 1,212 1,090 1,257 1,124 973 Calls Answered 1,308 1,288 1,287 1,272 1,479 1,456 1,294 1,411 1,379 1,258 1,417 1,208 1,148 Service Level 88.8% 91.8% 89.1% 88.0% 85.0% 86.7% 80.1% 90.5% 87.8% 86.6% 88.7% 93.0% 85.0% Call Center Performance
Answer in 30 Sec Calls Answered Service Level

4 IV. CONSUMPTION & BILLING
A. Consumption
Water consumption has decreased by 12.8% when compared against previous month.

When compared against last year, consumption has decreased 22.1%.

B. Billing
A total of 22,987 bills were mailed or sent out electronically in February. Billing accuracy was 99.8% with forty-seven (47) requiring adjustments after bill generation.

January Feburary March April May June July August September October November December 2024 Water 206,431 180,655 200,494 182,612 212,666 337,500 324,399 361,294 446,508 312,312 360,721 253,250 2025 Water 259,394 284,167 203,166 212,580 316,422 285,524 323,411 430,678 345,305 310,177 330,460 217,069 2026 Water 253,829 221,382
0 50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
HCF
Billed Consumption Yearly Comparison Water
January February March April May June July August September October November December 2024 Sewer 55,865 50,136 60,877 55,837 54,976 64,339 64,897 68,143 79,931 67,254 73,871 63,136 2025 Sewer 58,347 65,403 51,489 50,598 58,461 59,483 56,496 69,265 66,908 62,147 69,061 61,468 2026 Sewer 60,658 60,373
0 10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
HCF (hundred cubic feet)
Billed Consumption Yearly Comparison Sewer
(Commercial Only)

5 V. REVENUE & AGING
A. Revenue
Water revenue has decreased 7.2% when compared against the prior month and decreased 12.3% when compared against previous year. Sewer revenue has decreased by less than 1.0% compared to the prior month and decreased by less than 1.0% from last year.

(Please consider the scale of the graph as doubled height does not mean double the amount)

January Feburary March April May June July August September October November December 2024 Water Sales $912,498.0 $852,016.0 $881,079.0 $864,955.0 $930,910.0 $1,229,951 $1,194,468 $1,291,723 $1,510,717 $1,170,740 $1,297,360 $1,038,617 2025 Water Sales $1,059,329. $1,249,252. $1,039,421. $1,064,341. $1,341,734. $1,257,370. $1,358,417. $1,622,939. $1,420,962. $1,330,008. $1,387,141. $1,083,202. 2026 Water Sales $1,180,870. $1,095,263.
$-
$200,000.00
$400,000.00
$600,000.00
$800,000.00
$1,000,000.00
$1,200,000.00
$1,400,000.00
$1,600,000.00
$1,800,000.00
Dollars ($)
Annual Water Sales Comparison
January Feburary March April May June July August September October November December 2024 Sewer Sales $2,158,668 $2,147,783 $2,229,038 $2,190,195 $2,186,025 $2,260,077 $2,264,418 $2,288,863 $2,385,936 $2,295,859 $2,344,329 $2,264,375 2025 Sewer Sales $2,227,202 $2,415,779 $2,331,147 $2,322,513 $2,384,586 $2,384,448 $2,367,499 $2,463,167 $2,440,356 $2,408,576 $2,460,034 $2,404,771 2026 Sewer Sales $2,408,925 $2,404,957
$1,950,000.00
$2,000,000.00
$2,050,000.00
$2,100,000.00
$2,150,000.00
$2,200,000.00
$2,250,000.00
$2,300,000.00
$2,350,000.00
$2,400,000.00
$2,450,000.00
$2,500,000.00
Dollars ($)
Annual Sewer Sales

6 B. Aging
The total aging balance has increased by 1.7% see first table below. For balances >30-days only, water has increased 3.4% and wastewater has increased by 18.1%. Sewer balances are expected to continue rising until tax roll in year 2026.

C. Bad Debt
Thirty-three (6) accounts were sent to collections for a total amount of $2,363.31. These bad debts arise from customers moving out or selling the property and not closing the account with final payments.
$0.00
$500,000.00
$1,000,000.00
$1,500,000.00
$2,000,000.00
$2,500,000.00
$3,000,000.00
$3,500,000.00
$4,000,000.00
Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Aging Balances in Dollars ($)
Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Water $1,419,698 $1,292,967 $1,111,102 $1,487,957 $1,432,711 $1,518,645 $2,039,090 $1,720,916 $1,542,853 $1,648,072 $1,430,158 $1,656,743 $1,604,777 Sewer $3,315,495 $3,196,836 $3,180,111 $3,719,707 $3,484,523 $2,007,183 $2,577,088 $2,513,640 $2,396,727 $2,706,744 $2,735,737 $3,152,037 $3,287,157 Historical Aging Totals
Water and Sewer
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
$2,000
Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Thousands
Feb-25 Mar-25 Apr-25 May-25 Jun-25 Jul-25 Aug-25 Sep-25 Oct-25 Nov-25 Dec-25 Jan-26 Feb-26 Water $396,891 $478,675 $359,409 $396,223 $485,523 $578,110 $683,117 $661,838 $642,879 $607,605 $670,880 $679,989 $703,428 Sewer $1,365,283 $1,421,880 $1,580,609 $1,793,227 $1,813,326 $538,015 $676,294 $793,637 $876,236 $943,678 $1,129,440 $1,197,669 $1,415,022 Aging Balances Over 30 Days Water and Sewer
(April 2021 forward contains both consumption and meter charges)

7 VI. SERVICE ORDERS
339 service orders were initiated by the customer service team during the reporting month. Of this total, 61 service orders or 18% were due to occupant changes. 239 service orders were initiated to accommodate water disconnection for non-payment and reconnection of water services when customer set up (or reinstate) a payment arrangement with down payment.

VII. OTHER ACTIVITIES
CS department is operating with full staff with no injuries reported.

Total numbers of 134 disconnections were performed during the February 2026.

VIII. REVENUE REPORT
A. Revenue Summary
Cash Revenue is compiled and reconciled to the merchant account on a daily basis. Cash receipts and deposits are made daily and internal controls are reviewed regularly to ensure safeguarding of assets and proper recording of all transactions. Total revenue collected in February 2026 is $ 3,794,000 whereas Non -Rate Revenue is $ 289,000; Utility Revenue is $3,450,000 and Tax / Ambulance Revenue at $55,000.

RWS collects Utility User Taxes and Ambulance Fees on behalf of the City of Rialto. The Utility User Tax (UUT) rates are based on the total billed amount, therefore the collection fluctuates as billed amounts change. The total UUT charges collected in February 2026 and February 2025 are $49,000 and $143,000 respectively. The large variance in collection of UUT charges is due to the City exempting UUT charges to the Residential customers beginning Jan uary 2025 through December 2025. Ambulance Revenue is also collected on behalf of the City of Rialto totaling $6,000 in February 2026 and $4,000 in February 2025.

B. Non Rate Revenue - Extraterritorial Customers
RWS bills the City of Fontana $133,000 each month for extraterritorial sewer usage.

Colton Unified School District is in agreement with RWS to pay $5,000 monthly for sewage connections based on enrollment rates provided each school year.

An extraterritorial agreement to provide sewer service was executed between the City of Rialto and the County of San Bernardino —County Service Area 70, Zone BL (Bloomington).

8 This housing development project generates extraterritorial sewer service revenue of $20,000 per month.

The City has an agreement with Social Science Services dba Cedar House Life Change Center to provide extraterritorial sewer service providing sewer revenue of about $5,000 each month.

C. Non-Rate Revenue – Other
Other revenue is generated by leasing space for cell towers to AT&T for $2,073. Sprint lease is at a currently contracted rate of $2,000 each month. Vertical Bridge also provides $2,400 a month of cell tower generated Revenue.

Rialto Bioenergy Solutions subleased a City property for $10,750 a month.

The City and San Bernardino Valley Municipal Water District have entered into a Brine Line Capacity Agreement on January 23, 2021. This agreement pertains to the use of its interest in the SARI Line and discharge of certain brine wast e to the SARI Line exclusively from the operation of Rialto Bioenergy Facilities within the City’s boundaries. The revenue generated in this agreement consists of quarterly rent of $37,500 along with the Fixed Pipeline Capacity Fee of $3,300 per month and Fixed Treatment Plant Capacity Fee of $3,300 per month. In addition, a variable fee of any discharge costs are also billed.

The San Bernardino Valley Water District (SBVWD) reimburses RWS for water conservation programs provided to customers. A quarterly bill is delivered directly by the City.

D. Development Impact Fees
Development Impact Fees (“DIF”) are paid to the City of Rialto as various developments are completed in the City. As such, the City of Rialto receives monies from the various developments, which is then distributed to RWS. There was no DIF payment receiv ed in February of 2025.

E. Rialto Basin Water Rights and Leasing
A Standby Water Lease Agreement between Fontana Union Water Company and City of Rialto is in effect. For the 2024 -2025 Water Year, RWS billed San Bernardino County the amount of $349,264 for the Standby Charges and Production Charge. The County paid and has no further Water Lease obligations in the current year.

In addition, the County is also billed annually for Rialto Well #3’s summertime electricity costs based on peak usage.

9 Cash Collections by Payment Method – Rialto Water Services

Transaction Counts for Carrier Deposits, Remote Deposits, UB Bill Conc Service (EBOX), and Lockbox Deposits reflect number of batches deposited to the bank. Transaction counts for credit card POS, IVR, and Pay-Near-Me transactions are per number of customer payments. IVR payments are received and process by Paymentus on the day the transactions are made.

General ledger are posted and accounted for the following day the payments are processed.

Payment Method Description
Transaction
Count FEBRUARY 2026 %
Carrier Deposits Cash deposits prepared per day for transport to US Bank. 19 $ 133,155 3.07% Remote Deposits Scanned batches of checks payments made at the customer service counter 19 1,020,346 23.56% EBOX Batches of electronic customer payments posted
to customer accounts at US Bank. 19 296,667 6.85%

PAYMENTUS - IVR /
Paymentus / Walk-in
Credit Card payment
Customer payments by credit cards and ACH /
eCheck payments through an Interactive Voice
Response system using a touchtone
phone.Payments originated from Merchant online
service 13,400 2,014,094 46.51% Lockbox Deposits Batches of customer payments mailed in to US Bank's lockbox 19 855,632 19.76% Pay Near Me
Cash payment service that allows customers to pay
at a local 7-Eleven, CVS, Walmart or Family Dollar
stores.
84 10,941 0.25%
Total Revenue per Bank $ 4,330,835 100.00% Recon to RUA Recap:

Adj detailed in RUA (536,643)
Prior mo. Correction
RUA increase in Cash $ 3,794,191
includes property tax check
10 F. Payment Collection Method – Fiscal Year to Date

G. Cash Collections on Behalf of the City of Rialto-Prior Year Comparison

H. Non-Rate Revenue + Utility Revenue Collections Prior Year Comparison

Jul 2025 Aug 2025 SEPT 2025 OCT 2025 NOV 2025 DEC 2025 JAN 2026 FEB 2026 Total % Carrier Deposits 144,793$ 140,286$ 155,654$ 147,234$ 103,022$ 142,623$ 127,207$ 133,155$ 1,093,972$ 3.39% Remote Deposits 499,489 241,420 686,008 995,009 311,584 762,404 510,265 1,020,346 5,026,524$ 15.57% EBOX 407,888 286,741 367,169 378,253 237,351 341,059 269,016 296,667 2,584,145$ 8.00% Paymentus, IVR, Credit Cards 2,118,383 1,853,657 2,370,061 2,278,360 1,572,041 2,080,662 1,722,987 2,014,094 16,010,245$ 49.59% Lockbox Deposits 1,176,928 904,658 1,003,875 1,162,475 707,921 848,106 822,102 855,632 7,481,697$ 23.18% Pay Near Me 11,821 11,616 14,142 11,316 9,254 11,254 5,868 10,941 86,213$ 0.27% Total Revenue to Bank 4,359,302$ 3,438,377$ 4,596,910$ 4,972,646$ 2,941,173$ 4,186,107$ 3,457,446$ 4,330,835$ 32,282,797$ 100.00% NSF (10,757) (15,745) (17,442) (15,892) (14,628) (20,682) (31,415) 19,746 (106,815)$ Net deposits 4,348,546$ 3,422,632$ 4,579,468$ 4,956,754$ 2,926,545$ 4,165,425$ 3,426,031$ 4,350,580$ 32,175,981$ Feb 2026 Feb 2025 Variance
UUT Water 20,041$ 49,244$ (29,203)$
UUT Sewer 28,762 94,238 (65,476)
Ambulance 5,856 4,178 1,678
Total 54,658$ 147,660$ (93,002)$
Feb 2026 Feb 2025 Variance
Non-Rate / Extra Territorial
Revenue 289,358$ 261,726$ 27,632$
Utility Revenue 3,450,175$ 3,301,670$ 148,505
Total 3,739,533$ 3,563,396$ 176,137$
11 I. Non-Rate Revenue + Utility Revenue Collected Fiscal Year-to-Date

J. Increase in Cash Collections and Fund Distribution—Prior Year Comparison

Jul 2025 Aug 2025 Sept 2025 Oct 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 Total Non-Rate Revenue
Cell Tower Rent,Llease 21,485 17,154 15,080 53,897 13,580 14,324 4,330 14,897 154,748 Interest Income - - - - - - - - -

NRR-FOG - - - - - - - - - Municipal Water Sales - - - - - 349,264 - - 349,264 Extra Terr- Sewage 169,483 6,711 107,820 583,011 35,551 174,217 170,577 257,617 1,504,987 Non-Rate Misc Water - - - - - - 1,032 - 1,032 Abatement of Expenses - - - - - - - - - Water Meter Lost/Damaged/Repl 22,650 17,176 13,295 16,075 14,366 1,557 10,659 10,065 105,844 Misc Fees - New Occ., Same Day Svc 10,815 7,182 7,522 9,355 6,949 7,834 6,896 6,779 63,331 Miscellaneous Revenue - Sewer - - - - - 5 - - 5 NSF - - - - - - 40 - 40 Total Non-Rate Revenue 224,433$ 48,223$ 143,717$ 662,339$ 70,447$ 547,200$ 193,534$ 289,358$ 2,179,251 Utility Revenue
Water Penalty 30,460 33,752 31,754 37,988 34,640 29,186 27,933 28,838 254,551 Sewer Penalty 74,191 48,802 42,100 54,993 40,418 43,022 48,483 41,187 393,196 Turf Removal, Hi-Eff Rebate (100) - - - - - - (100) (200) Water Deposits Billed 16,142 15,863 16,027 17,938 13,085 7,527 16,427 13,248 116,257 Hydrant Deposits 315 158 161 68 - 197 - 702 1,601 Sewer Deposits Paid - - - - - - - - - Sewer Deposits Billed 16,204 16,667 15,480 15,055 12,065 9,677 12,804 12,711 110,663 Water 1,329,427 1,148,584 1,723,704 1,493,556 835,225 1,291,024 970,084 1,197,349 9,988,953 Sewer 2,760,649 1,949,745 2,492,623 2,526,711 1,594,009 2,385,765 2,006,500 2,296,925 18,012,927 Unapplied Credits 26,588 50,012 109,984 80,529 180,113 (93,772) 63,577 (141,671) 275,360 Bad Debt Sewer - - - - - - - 985 985 Bad Debt Water - - - - - - - - - Tax Roll Sewer - - - - - - - - - Collection Agency - Water - - - - - - - - - Collection Agency - Sewer - - - - - - - - - Collection Agency - Misc Water - - - - - - - - - Total Utility Revenue 4,253,876$ 3,263,582$ 4,431,832$ 4,226,839$ 2,709,556$ 3,672,625$ 3,145,808$ 3,450,175$ 29,154,293$ Total Non-Rate + Utility Rev. 4,478,309 3,311,805 4,575,549 4,889,178 2,780,002 4,219,825 3,339,342 3,739,533 31,333,544 Increase to Cash
per Incode
Adjustments
Required to GL
Cash
Fund 660-Sewer Fund 670-Water Total Cash Per
GL
Adjustments To
Match RUA to Bank
Cash/CC/Cks
Deposit To Bank
February 2026 3,794,191 20,115 2,489,080 1,284,996 3,794,191 536,643 4,330,835 February 2025 3,711,056 10,534 2,465,556 1,234,966 3,711,056 39,624 3,750,680

12 K. Non-Rate and Extraterritorial Customer Accounts Receivable Aging

AT&T makes annual payment of one cell tower rent and monthly dues on the other.

Social Science Service (Cedar House) has been contacted for the outstanding balance.

City of Fontana is current with its obligations.

Colton Unified School District has no balance due.

County of San Bernardino has been contacted for the unpaid balance.

Rialto Bioenergy Solutions has been contacted regarding the unpaid rent.

Vertical Bridge Holdco, LLC and Sprint: Vertical Bridge and Sprint have been contacted for open Invoices as well.

San Bernardino County Waste System Division’s has no balance due.

Name
Total as of
2/28/2026 Current 31 to 60 days 61 to 90 days >90 days
AT&T - Easton -$ - - - - Cedar House 13,862 7,057 6,805 - - CITY OF FONTANA 131,182 131,182 - - - Colton Unified School District - - - - - County of San Bernardino-CSA 70 BL 20,948 - 20,948 - - Rialto BioEnergy Facilities 48,250 10,750 37,500 - - Sprint-Nextel 5,530 - - - 5,530 San Bernardino Co Waste System Div 7,544 - - - 7,544 SB Valley Mun Water District - - - - - Vertical Bridge Holdco, LLC (CIG) 5,661 2,830 2,830 - - Grand Total 232,976$ 151,819$ 68,083$ -$ 13,074$ 1 RIALTO WATER

MONTHLY OPERATIONS REPORT

Reporting Period:

February 2026

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

2 RIALTO WATER

OPERATIONS AND MAINTENANCE REPORT

Contents
I. EXECUTIVE SUMMARY 3
A. Water Production Totals 4
B. Static Water Levels 6
II. REGULATORY 7
A. Regulatory Submittals 7
B. Sample Site Location Results 8
C. Violations 10
D. Source Water Total Dissolved Solids (TDS) 10
III. HEALTH AND SAFETY 10
A. Monthly Safety Program Overview 10
IV. CHEMICAL USE 10
V. ELECTRICAL USE 11
VI. WATER QUALITY COMPLAINTS 11
VII. OPERATIONS UPDATE 11
A. Operational Wells 12
B. Valve Activity 12
C. Hydrant Flushing 12
D. Sanitary Survey 13
VIII. ASSET MANAGEMENT 13
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues, Customer call outs , Hydrant hits. 13
B. Major Equipment and/or Machinery Outages 14
IX. RAINFALL TOTALS 14

3 RIALTO WATER

MONTHLY OPERATIONS REPORT

I. EXECUTIVE SUMMARY
Highlights of this month’s Water O&M report include the following:
• The water distribution network achieved compliance with all permit requirements.
• No sample anomalies that require secondary sampling.
• No significant issues with water availability. The purchasing of water re mained consistent and daily equalization tanks levels remained at anticipated volume for customer availability.
• The Preventative Maintenance Program, as well as Valve Exercising, continues to identify areas of focus for our Routine Repair and Replacement.

4 A. Water Production Totals
Total water delivered into the Rialto system this month was 626.31 acre-feet. 544.79 acre-feet was delivered into the system from the groundwater wells (City 4A production is included in the well total). 19.17 acre-feet was delivered via the BLF transmission system (City 4A production has been deducted). 62.35 acre-feet came from the OPRTP.

DATE Chino 2 City 2 Rialto 3 Rialto 5 Miro 3 EW-1 City 4A

9 Cactus 1 OPRTP 2 TOTAL3
2/1/26 6.01 0.00 7.16 0.00 0.00 0.00 10.01 5.19 5.14 3.20 26.71 2/2/26 5.58 4.48 5.99 0.00 0.00 0.00 8.85 8.65 3.63 2.31 30.64 2/3/26 4.11 2.44 6.01 0.00 0.00 0.00 4.28 1.93 3.31 3.00 20.80 2/4/26 5.07 0.00 6.66 0.00 0.00 0.00 9.14 6.06 3.99 3.48 25.26 2/5/26 5.26 0.00 6.47 0.00 0.00 0.00 8.18 0.39 3.26 2.98 18.36 2/6/26 5.26 0.00 6.27 0.00 5.80 0.00 10.02 7.62 3.12 2.68 30.74 2/7/26 5.92 0.00 6.50 0.00 6.03 0.00 9.19 2.80 4.87 3.44 29.56 2/8/26 5.42 0.00 6.77 0.00 5.84 0.00 10.43 5.92 4.06 3.36 31.38 2/9/26 4.11 0.00 7.21 0.00 6.93 0.00 7.09 6.11 3.10 3.37 30.83 2/10/26 5.56 0.00 3.19 0.00 5.07 0.00 8.79 5.07 2.80 2.69 24.39 2/11/26 4.80 0.00 3.79 0.00 1.38 4.91 5.57 1.06 2.64 3.05 21.62 2/12/26 6.52 0.00 0.00 0.00 0.00 6.59 10.62 1.26 2.20 3.60 20.17 2/13/26 5.03 0.00 0.00 0.00 0.00 4.99 7.88 2.98 2.32 2.45 17.76 2/14/26 4.20 0.00 0.00 0.00 0.00 6.36 10.95 3.47 3.28 3.48 20.79 2/15/26 6.27 0.00 0.00 0.00 0.00 6.14 7.51 6.66 2.11 2.81 23.99 2/16/26 0.07 0.00 0.00 0.00 0.00 6.21 7.38 9.39 2.94 0.84 19.45 2/17/26 0.00 0.00 0.00 0.00 0.00 7.05 8.31 0.00 2.20 2.67 11.92 2/18/26 0.00 0.00 0.00 0.00 0.00 5.82 9.70 13.48 2.02 0.00 21.31 2/19/26 0.00 0.00 0.00 0.00 0.00 6.15 10.43 7.62 2.89 0.00 16.66 2/20/26 4.06 0.00 0.00 0.00 4.31 5.66 9.76 1.79 1.72 0.00 17.55 2/21/26 5.85 0.00 0.00 0.00 4.99 6.26 7.16 3.97 2.66 2.24 25.98 2/22/26 5.14 0.00 0.00 0.00 5.05 6.33 7.56 5.69 2.66 3.95 28.83 2/23/26 5.60 0.00 0.00 0.00 0.29 6.24 3.02 3.12 2.59 2.74 20.59 2/24/26 4.98 0.00 0.00 0.00 0.00 6.92 7.09 0.00 2.34 3.29 17.54 2/25/26 4.59 0.00 0.00 0.00 0.00 5.36 9.24 1.56 2.62 0.73 14.86 2/26/26 5.33 0.00 0.00 0.00 0.00 6.19 8.79 1.74 3.24 0.00 16.50 2/27/26 5.14 0.00 0.00 0.00 0.00 6.08 9.31 4.48 3.28 0.00 18.98 2/28/26 6.34 0.00 0.00 0.00 5.01 6.49 9.36 1.10 4.20 0.00 23.14

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
TOTAL 126.22 6.92 66.02 0.00 50.71 109.75 235.63 119.12 85.22 62.35 626.31 MIN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 MAX 6.52 4.48 7.21 0.00 6.93 7.05 10.95 13.48 5.14 3.95 31.38 AVE 4.07 0.22 2.13 0.00 1.64 3.54 7.60 3.84 2.75 2.01 20.20 February 2026 DAILY PRODUCTION TOTALS IN ACRE FEET
Deliv ered Via BLF
Purchased
1 Measured at point of connection at Cactus Reservoir site including production from City 4A. Am ount m ay vary com pared to billing. 2 Measured at point of connection at Cedar Reservoir site. Am ount m ay vary as com pared to billing. 3 City 4A is not included in total. It has been accounted for in the Purchased total. 5 FEBRUARY 2026 DAILY BOOSTER TOTALS IN ACRE FEET
DATE
Booster
1 Booster 2 Booster 3 Booster 4 Booster 5 Booster 6-9 Booster 10 Booster 11 2/1/26 0.00 0.00 6.89 0.00 0.00 5.19 0.00 0.00
2/2/26 0.00 0.00 5.05 0.00 0.00 8.65 0.00 0.00
2/3/26 0.00 0.00 3.48 0.00 0.00 1.93 0.00 0.00
2/4/26 0.00 0.00 4.47 0.00 0.00 6.06 0.00 0.00
2/5/26 0.00 0.00 0.00 0.00 4.19 0.39 0.00 0.00
2/6/26 0.00 0.00 3.36 0.00 0.27 7.62 0.00 0.00
2/7/26 0.00 0.00 0.00 0.00 1.54 2.80 0.00 0.00
2/8/26 0.00 0.00 0.00 0.00 0.00 5.92 0.00 0.00
2/9/26 0.00 0.00 2.90 0.00 0.00 6.11 0.00 0.00
2/10/26 0.00 0.00 1.99 0.00 0.00 5.07 0.00 0.00
2/11/26 0.00 0.00 0.00 0.00 0.40 1.06 0.00 0.00
2/12/26 0.00 0.00 0.00 0.00 5.09 1.26 0.00 0.00
2/13/26 0.00 0.00 0.00 0.00 4.73 2.98 0.00 0.00
2/14/26 0.00 0.00 0.68 0.00 3.47 3.47 0.00 0.00
2/15/26 0.00 0.00 4.69 0.00 0.00 6.66 0.00 0.00
2/16/26 0.00 0.00 5.89 0.00 0.00 9.39 0.00 0.00
2/17/26 0.00 0.00 5.89 0.00 0.00 0.00 0.00 0.00
2/18/26 0.00 0.00 3.09 0.00 0.00 13.48 0.00 0.00
2/19/26 0.00 0.00 3.84 0.00 1.21 7.62 0.00 0.00
2/20/26 0.00 0.00 0.38 0.00 1.87 1.79 0.00 0.00
2/21/26 0.00 0.00 0.00 0.00 4.58 3.97 0.00 0.00
2/22/26 0.00 0.00 2.08 0.00 0.00 5.69 0.00 0.00
2/23/26 0.00 0.00 2.90 0.00 0.00 3.12 0.00 0.00
2/24/26 0.00 0.00 0.00 0.00 6.05 0.00 0.00 0.00
2/25/26 0.00 0.00 0.00 0.00 3.41 1.56 0.00 0.00
2/26/26 0.00 0.00 0.00 0.00 5.19 1.74 0.00 0.00
1/27/26 0.00 0.00 0.29 0.00 4.87 4.48 0.00 0.00
2/28/26 0.00 0.00 2.56 0.00 3.59 1.10 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
TOTAL 0.00 0.00 149.25 0.00 40.11 108.97 0.06 0.00
MIN 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
MAX 0.00 0.00 17.79 0.00 6.98 9.82 0.04 0.00
AVE 0.00 0.00 4.98 0.00 1.29 3.52 0.00 0.00
6 B. Static Water Levels
All City of Rialto wells are sounded each month, both active and inactive well sites.

Depth-to-water is measured from the well head to the static water surface.

Increases in depth-to-water represent a decrease in static water level.

Well levels
Wells Depth
to Pump
Historical
Maximum
Depth to Water Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan FEB Chino # 1
(580 ft) In-
active well 429' 410' 412' 414' 414' 413' 413' 413' 411' 410' 410' 410' 411’ 411’ 411’ 410 Chino # 2
(493 ft) 369' 342' 341' 335' 338' 335' 337' 334' 334' 333' 331' 333' 334’ 334’ 321’ 334 City # 1 (260
ft) 392' 121' 126' 121' 122' 119' 117' 119' 121' 120' 120' 122' 122’ 117’ 121’ 126 City # 2 (500
ft) 402' 147' 146' 128' 130' 128' 122' 129' 131' 125' 126' 126' 126’ 128’ 130’ 128 City # 3 (525
ft) Out of
Service 505' 414' 414' 415' 416' 416' 414' 417' 418' 418' 417' 417’' 417’ 417’ 420’ 411 City # 4A
(528 ft) 406' 381' 374' 377' 375' 373' 362' 367' 370' 366' 360' 359' 363’ 362’ 362’ 361 City # 5 (385
ft) In-active
well 364' 318' 318' 321' 318' 318' 316' 316' 316' 316' 317' 318' 319’ 317’ 317’ 314 Rialto # 1
(650 ft) In-
active well 588' 561' 555' 571' 569' 565' 563' 564' 565' 562' 563' 566' 566’ 565’ 566’ 564 Rialto # 2
(550 ft) In-
active well 502' 499' 501' 496' 495' 502' 496' 498' 498' 497' 496' 494' 496’ 495’ 496’ 497 Rialto # 3
(569 ft) 478' 472' 473' 473' 472' 472' 470' 470' 472' 471' 471' 474' 474’ 474’ 475’ 471 Rialto # 4
(450 ft) In-
active well 418' 413' 414' 415' 416' 415' 415' 414' 413' 414' 413' 412' 412’ 412’ 411’ 410 Rialto # 5
(560 ft) 387' 385' 385' 384' 384' 386' 386' 387' 387' 387' 386' 386' 386’ 386’ 385’ 382 Rialto Well #
7 In-active
well 362' 362' 360' 360' 359' 353' 356' 354' 356' 357' 357' 357' 359’ 359’ 359’ 360 Miro # 3 (563
ft) 492' 484' 484' 484' 484' 483' 483' 481' 480' 479' 480' 480' 478’ 481’ 480’ 483 EW-1 (650 ft) 480' 475' 474' 472' 475' 475' 474' 475' 460' 471' 467' 480' 477’ 478’ 479’ 472 7 II. REGULATORY
All State of California and public health agency regulatory requirements were met, with the exception of a missed sample at Chino Well#2. Under review from DDW A. Regulatory Submittals
• Monthly Summary of Distribution System Coliform Monitoring • NPDES Discharge Letter
• Conservation SAFER Report
Sample Test Result Standards
Type of Sampling Units of
Measure
Detectable Limit for
Reporting
Maximum Contaminant
Level
Total Coliform A -- --
E. Coli A -- --
Nitrate as N mg/L 0.20 10
Perchlorate (CLO4) μg/L 1.0 6.0
Total Dissolved Solids mg/L -- 500
P= Present
A= Absent
mg/L = parts per million
μg/L = parts per billion

Sample Date Sample Site Location Results
2/10/2026
Type of Sampling Chino
2 City
2 City
4A
Rialto
3 Rialto
5 Miro
3 EW-1

BLF
Cactus
BLF 6-
9 OPRT
P
Total Coliform A A A A A A A A A A
E. Coli A A A A A A A A A A
Nitrate as N 3.4
Perchlorate (CLO4) <1.0* 5.6* <1.0 6.7* 79*
Total Dissolved Solids 240 220 320 240 200 230 330 320 220 *Sample is from the well head so it is before disinfection & treatment. Treatment is performed before it goes into the distribution system. Water going into the distribution system is <1.0 (non-detect). 8 B. Sample Site Location Results
Rialto Distribution Sample Results
FEBRUARY 2026
Sample Location Free Cl Res (Field) Total Coliform E. Coli Apparent Color Odor Threshold Turbidity CYCLE 1 - 2/05/26 mg/l P/A P/A Color Units TON NTU
335 W. Rialto 1.10 A A
1228 W. Merrill 1.10 A A
256 N. Fillmore 1.10 A A
987 W. Grove 1.40 A A
978 N. Driftwood 1.30 A A
1451 N. Linden 1.30 A A
469 W. Jackson 1.20 A A
935 E. Mariposa 1.00 A A
1000 N. Joyce 1.10 A A
766 N. Chestnut 1.00 A A
149 W. Victoria 1.10 A A
313 E. McKinley 1.10 A A
609 E. South 1.00 A A
273 E. Alru 1.10 A A
1161 S. Lilac 1.20 A A
101 E. Valley 1.00 A A
CYCLE 2 - 2/10/26 mg/l P/A P/A Color Units TON NTU
210 N. Park 1.20 A A
101 S. Larch 1.20 A A
320 N. Wisteria 1.20 A A
861 W. Grove 1.00 A A
1168 N. Glenwood 1.10 A A
1320 N. Fitzgerald 1.10 A A
860 N. Willow 1.10 A A
209 E. Cornell 1.30 A A
643 E. Margarita 1.10 A A
1170 N. Terrace Rd. 1.10 A A
681 E. Erwin 1.20 A A
402 E. Merrill 1.20 A A
261 W. Wilson 1.20 A A
532 S. Iris 1.30 A A
281 W. Hawthorne 1.20 A A
379 W. Valley 1.10 A A

9 Rialto Distribution Sample Results
FEBRUARY 2026
Sample Location
Free Cl Res
(Field)
Total
Coliform
E.

Coli
Apparent
Color
Odor
Threshold Turbidity
CYCLE 3 – 2/18/26 mg/l P/A P/A Color Units TON NTU
236 N. Willow 1.50 A A

775 E. Foothill 1.30 A A
878 N. Primrose 1.60 A A
369 E. Van Koevering 1.20 A A
274 W. Valencia 1.30 A A
1566 N. Fillmore 1.30 A A
932 N. Idyllwild 1.20 A A
644 N. Smoketree 1.10 A A
605 W. Rosewood 1.20 A A
1189 W. Second 1.20 A A
775 W. Rialto 1.20 A A
211 E. Wilson 1.20 A A
595 E. Huff 1.20 A A
1005 S. Riverside 1.20 A A
794 S. Verde 1.20 A A
1055 W. Bloomington 1.10 A A
CYCLE 4 - 2/24/26 mg/l P/A P/A Color Units TON NTU
375 S. Cactus 1.20 A A <3.0 1 <0.10
101 S. Linden 1.00 A A <3.0 1 <0.10
234 N. Larch 1.30 A A <3.0 1 <0.10
575 N. Driftwood 1.20 A A <3.0 1 <0.10
1355 W. Shamrock 1.20 A A <3.0 1 <0.10
992 N. Yucca 1.30 A A <3.0 1 <0.10
481 W. Cornell 1.30 A A <3.0 1 <0.10
158. E. Shamrock 1.30 A A <3.0 1 <0.10
749 E. Holly 1.30 A A <3.0 1 <0.10
545 E. Victoria 1.20 A A <3.0 1 <0.10
200 N. Sycamore 1.30 A A <3.0 1 <0.10
407 E. Allen 1.20 A A <3.0 1 <0.10
399 E. Montrose 1.00 A A <3.0 1 <0.10
856 S. Orange 1.10 A A <3.0 1 <0.10
911 S. Cactus 1.30 A A <3.0 1 0.14
220 W. Valley 1.20 A A <3.0 1 0.25
P/A + Present or
Absent

10 C. Violations
No violations were received during this reporting period.

D. Source Water Total Dissolved Solids (TDS)
Veolia has a goal of maintaining an acceptable blended TDS level between all its sources. This goal is achieved by shifting production to or from the lowest TDS wells or purchased low TDS water while adhering to the overall water supply strategy and meeting system demands. The TDS was 267 mg/L for the month of February as compared to 242 mg/L in January . The TDS levels are below the secondary maximum contaminant level requirements.

III. HEALTH AND SAFETY
A. Monthly Safety Program Overview
Category Monthly Statistic
Safety Training Topics LSR Q3
LSR Q4
Lost Time Incidents, count* 0
Recordable Incidents, count 0
Near Miss Incidents, count 3
Vehicle Incidents, count 0
*A lost time incident has not occurred in the past 4370 days.

IV. CHEMICAL USE
Sodium hypochlorite is the only chemical added to the water system. A total of 1,981 gallons of sodium hypochlorite was used in February as compared to 2,082 gallons used in January.
11 V. ELECTRICAL USE
Southern California Edison (SCE) data for February 2026. We will provide the data as it is received, thus will include yearly usage received to date.

SCE kWh
Year Month
Billed
Usage
2025 January 360,398
2025 February 294,421
2025 March 223,709
2025 April 428,976
2025 May 505,764
2024 June 575,467
2025 July 842,561
2025 August 669,021
2025 September 752,171
2025 October 654,454
.2025 November 734,743
2025 December 647,384
2026 January 592,795
2026 February 571,451
VI. WATER QUALITY COMPLAINTS
No complaints were received during this reporting period.

VII. OPERATIONS UPDATE
The overall operational strategy is to meet the daily water demand. The City of Rialto water system has six operational wells, one of which is owned by the County of San Bernardino and operated by Veolia; Oliver P. Roemer Treatment Plant (OPRTP), which is jointly owned by the City (25%) and West Valley Water District (WVWD); purchased water through the Baseline Feeder (BLF) system from San Bernardino Valley Municipal Water District (SBVMWD); and, if required to meet demand, additional water can be supplied by the City of San Bernardino (CSB) through the BLF for emergency supply only with no guarantee of actual delivery. Water produced from City Well 4A discharges into the BLF and its production is included in deliveries from that shared transmission line when City Well 4A is in service.
12 The overall pumping strategy is based on adjudicated rights, well availability, remediation requirements, and quality of source, cost to operate, and varying weather conditions. TDS effluent concentrations for the City of Ria lto WWTP are taken into consideration when operating the facilities and water sources.

A. Operational Wells
City well #2 will be out of service for 4 weeks to replace the upper pump column bearing; will return into service by March 2026.

Valve Activity
On the basis of information collected in 2019, Veolia now has a baseline assessment of all valves and has initiated a new cycle of valve exercising . Five valves were exercised in the month of December.

Valve Turning Progress
Valves
Turned
2020 530
2021 340
2022 463
2023 750
2024 379
2025 338
2026 134
B. Hydrant Flushing
There are 63 hydrant/dead ends that are flushed annually to maintain water quality. All annual flushing will be completed by December 2026.

Hydrant/Dead End Flushing
Progress
2026
January 0
February 0
March 0
April 0
May 0
June 0
July 0
August 0
13 September 0
October 0
November 0
December 0
Total 0
Progress % (100)
C. Sanitary Survey
DDW performed field site visit s on May 22 and August 22, 2024. The results of the sanitary survey were received on September 19, 2024. All minor deficiencies have been corrected and submitted to DDW.

VIII. ASSET MANAGEMENT
The following work orders were completed by Water production staff for the month of February:
• Preventive Maintenance –268
• Corrective Maintenance –0
• Predictive Maintenance –0
– 268 PMs planned for March 2026
A. Main Breaks, Service Leaks, Adverse Water Quality and Health/Safety Issues
The following work orders were completed by Water distribution staff for the month of December:
• Main line – 0
• Service line – 4
• Hydrants replacements -4
• Angle Meter Stop – 12
• Meter Box & Lid Replacement – 0
• Meter Leaks/ Replacements – 14
14 B. Customer Call Outs, Hydrant hits
• Customer Call out’s
• Meter leaks: – 4
• Request for Water to be turned off/ Turned On: – 7
• Leaks in the street: - 1
• Leaking Fire hydrant: - 1
• Hit/ sherd hydrant

C. Major Equipment and/or Machinery Outages
City well #2 out of service for 4 weeks to repair upper shaft bearing, will be back in service by first week of March
IX. RAINFALL TOTALS

15 RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

Reporting Period:

February 2026

Prepared for: Rialto Water Services
Prepared by: Veolia Water West Operating Services

RIALTO WASTEWATER

OPERATIONS AND MAINTENANCE REPORT

Contents

EXECUTIVE SUMMARY

1. Collection System / Customer Service Log
a. Collection System Activities
b. S.S.O. dates
c. Customer Service Call Outs

2. Wastewater Treatment Plant - Monthly Overview
a. Significant events during the month

3. Treatment Facility Performance / Laboratory Activities a. See attached Monthly Performance Summary
b. Summary of Notices and Laboratory Tests / Reports filed with government agencies c. Effluent Specifications Exceedance Discussion

4. Monthly Safety Program Overview

5. Biosolids, Chemicals, and Utilities
a. Monthly Biosolids Production
b. Monthly Chemical Consumption
c. Monthly Utilities Consumption

6. Odor Complaints / Actions Taken

7. Major Equipment and/or Machinery Outages

8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
b. Government agency environmental, health, or safety tests/monitoring c. Government agency notice of violation received
d. Government agency monitoring
e. Other matters of concern

9. Complaint Logs

TABLES

● Treatment Facility – Monthly Performance Summary
● Collection System- Monthly Pipe Cleaned

RIALTO WASTEWATER

MONTHLY OPERATIONS REPORT

EXECUTIVE SUMMARY

Highlights of this month’s Wastewater O&M report include the following:

● The treatment plant performed well and met all compliance parameters. ● There were four residential call-outs for sewer collection issues.

1. Collection System/Customer Service Log

a. Collections group activities this month:

Category Current Month
Statistics
Prior Month Statistics 2026 Year to Date
Statistics
Sanitary sewers are cleaned using the
conventional method, including feet, which
includes “Hot spot cleaning.”
15,900.38 26,446.62 42,347
Sanitary sewers assessed using the SL-RAT
method, feet 0 0 0
CCTV Inspection, miles (26 is the annual goal)* 2.84 3.18 6.02 Manhole Inspections 0 0 0
USA Dig Alert Markings, count 16 24 40
Residential call-outs 1 4 5
Sanitary sewer overflows 0 0 0

b. S.S.O. dates:
c. Customer Service Call Outs – See Item 9 for details.

2. Wastewater Treatment Plant – Monthly Overview
● NPDES discharge compliance parameters were achieved.

a. Significant events during the month were: None.

3. Treatment Facility Performance/Laboratory Activities

a. See the attached Table 1, Monthly Performance Summary.

b. Summary of Notices and Laboratory Tests/Reports filed with government agencies.

The monthly submittal of State/Federal discharge monitoring reports was completed promptly.

c. Effluent specification exceedance discussion
See Section 2 above. N/A

4. Monthly Safety Program Overview

Category Monthly Statistic
Safety Training Topics 4
Lost Time Incidents count* 0

Recordable Incidents, count 0
Near Miss Incidents, count 0
Vehicle Incidents, count 0

*A lost time incident has not occurred since 9-3-2020, totaling 2,004 days.

5. Biosolids, Chemicals, and Utilities

a. Monthly Biosolids Production

Biosolids Current Month
Statistics
Prior Month Statistics 2026 Year-to-Date
Statistics
Wet Tons Produced 1,019.35 1,676.37 2,695.72

b. Monthly Chemical Consumption

Chemical Current Month
Gallons Used
Prior Month
Gallons Used
Sodium Hypochlorite, Tertiary Disinfection 32,890 33,416 Sodium Bisulfite, Discharge Dechlorination 11,231 12,583 Ferrous Chloride, Digester Gas Conditioning 3,743 3,709 Polymer, Gravity Belt Thickener 310 344
Polymer, Belt Filter Press 718 764
Alum, Tertiary Filters 0 0

c. Monthly Utilities Consumption

Utility Current Month
Statistics
Prior Month Statistics
Electricity WWTP, KWH 413040 438159
Electricity Lilac LS, KWH 948 1038
Electricity Sycamore LS, KWH 500 532
Electricity Ayala LS, KWH 6191 8468
Electricity Agua Mansa LS, KWH 2260 2404
Electricity Cactus LS, KWH 1752 1961
Electricity Ramrod LS, KWH 564 704
Frisbee Park LS, KWH 725 732
El Rancho Verde LS, KWH 2236 2449
Natural Gas WWTP, Therms 6394 7363
* LS is in bypass mode, pending CIP completion
** SCE has not updated this account.

6. Odor Complaints Received/Actions Taken
No odor complaints were received this month.

7. Major Equipment and/or Machinery Outages
● Sludge Holding Tank
● Aeration Basin #3 is currently offline.
● CCC tanks 1 and 2 are currently off-line

8. Outside Agency Activities during the Month
a. Government agency or property insurance inspections
none
b. Government agency environmental, health, or safety tests/monitoring Permit testing was completed for this month

c. Government agency notices of violation received
No notices were received.

d. Government agency monitoring
Routine monitoring reports were submitted.

e. Other matters of concern
None

9. Customer Service Callout Details Log

Date Address Comments Personnel Manhole To
Manhole
2/20/26 1487 N Norwood Resident called with a complaint of sewer backup. Upon inspection the technician informed the resident that the plumber needs to snake the lateral all the way to the
main line and not just to the sidewalk..

JV

Table 1 Summary

Table Summary
February 2026
Rialto Rialto Rialto Rialto Rialto
Flow Effluent
Flow
BOD BOD Influent
BOD Load
Effluent
BOD
Effluent
BOD Load
BOD %
Removal
Influent
TSS
Influent
TSS Load
Effluent
TSS
Effluent
TSS Load
TSS %
Removal
Date MGD MGD mg/l mg/l lbs/day mg/L lbs/day % mg/L lbs/day mg/L lbs/day % 2/1/2026 6.00 7.73
2/2/2026 6.34 7.36 350 350 18,506 2.6 159.59 99.30 270.00 14276.00 0.70 43.00 99.70 2/3/2026 5.98 7.51
2/4/2026 5.83 7.03
2/5/2026 6.05 7.48
2/6/2026 5.94 7.03 200 200 9,908 3.0 175.89 98.50
2/7/2026 6.79 6.89
2/8/2026 4.95 7.14
2/9/2026 7.06 7.43 300 300 17,664 4.7 291.24 98.40 140.00 8243.00 1.00 62.00 99.30 2/10/2026 5.04 7.30
2/11/2026 5.98 7.57
2/12/2026 6.35 7.25
2/13/2026 5.83 7.10 220 220 10,697 3.4 201.33 98.50
2/14/2026 5.98 7.16
2/15/2026 5.76 7.68
2/16/2026 5.78 6.86 260 260 12,533 <2.5 143.03 99.00 120.00 5785.00 1.00 57.00 99.20 2/17/2026 6.90 7.90
2/18/2026 6.41 8.15
2/19/2026 6.07 7.54
2/20/2026 6.19 7.46 280 280 14,455 2.8 174.21 99.00
2/21/2026 5.99 6.70
2/22/2026 2.76 7.21
2/23/2026 6.29 7.04 350 350 18,361 <2.5 146.78 99.30 220.00 11541.00 0.80 47.00 99.60 2/24/2026 5.85 7.52
2/25/2026 6.33 7.07
2/26/2026 5.91 7.11
2/27/2026 6.08 7.56
2/28/2026 6.03 7.02
Minimum 2.76 6.70 200 200 9,908 <2.5 143.03 98.40 120.00 5785.00 0.70 43.00 99.20 Maximum 7.06 8.15 350 350 18,506 4.7 291.24 99.30 270.00 14276.00 1.00 62.00 99.70 Total 166.47 204.80 1,960 1,960 102,124 <21.5 1292.07 692.00 750.00 39845.00 3.50 209.00 397.80 Rialto WRF\Effluent Rialto WRF\Influent Rialto WRF\Effluent

Table 2 Summary

Table 2
February 2026
Rialto Rialto Rialto
Influent
Conductivity
Eff
Conductivity
Daily Ave
Influent
COD
Final
Efffluent
COD
Influent
TDS
Filter
Effluent
TDS

EFF FINAL
TDS
Influent
Inorganic
Nitrogen
Effluent
Inorganic
Nitrogen
Date (uS/cm) (uS/cm) mg/l mg/l mg/l mg/l mg/L mg/L mg/l as N 2/1/2026 1404.00 987.00
2/2/2026 1608.00 986.00
2/3/2026 1573.00 970.00 700 12.0 520.00 440.00 480.00 44.00 7.60 2/4/2026 1623.00 958.00
2/5/2026 1414.00 961.00
2/6/2026 1606.00 975.00
2/7/2026 1430.00 1002.00
2/8/2026 1559.00 1003.00
2/9/2026 1532.00 986.00
2/10/2026 1610.00 987.00
2/11/2026 1145.00 951.00
2/12/2026 1512.00 937.00
2/13/2026 1443.00 964.00
2/14/2026 1419.00 992.00
2/15/2026 1596.00 1012.00
2/16/2026 1476.00 1023.00
2/17/2026 1319.00 964.00
2/18/2026 1207.00 938.00
2/19/2026 1529.00 943.00
2/20/2026 1518.00 959.00
2/21/2026 1249.00 989.00
2/22/2026 1475.00 980.00
2/23/2026 1395.00 970.00
2/24/2026 1503.00 968.00
2/25/2026 1740.00 955.00
2/26/2026 1481.00 953.00
2/27/2026 1633.00 958.00
2/28/2026 1202.00 972.00
Minimum 1145.00 937.00 700 12.0 520.00 440.00 480.00 44.00 7.60 Maximum 1740.00 1023.00 700 12.0 520.00 440.00 480.00 44.00 7.60 Average 1471.00 973.00 700 12.0 520.00 440.00 480.00 44.00 7.60 Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent

Table 3 Summary

Table 3
February 2026
Tranfer

Tranfer

Rialto

Tranfer Data
Influent pH 24 hr avg.
effl. pH
Effluent
Temp
Effluent
Ammonia
Effluent
Total
Coliform
Effluent
Coliform 7
Day Median
Effluent
Cyanide,
Free
Available
Eff Di(2-
ethylhexyl)
phthalate
(DEHP)
FIT- 8321
ADG #2
Flow
FIT- 8321
ADG #2
Flow
Natural Gas
Daily Use
FIT- 8321
ADG #2 Flow
Date SU SU Deg C mg/L MPN/100mL MPN/100ML ug/L ug/l cu ft/day cu ft/day cf/day cu ft/day 2/1/2026 8.68 6.97 22.70 <1.8 <1.80 158947.00 158947.00 19000.00 158947.00 2/2/2026 8.43 6.97 22.00 0.10 <1.8 <1.80 172616.00 172616.00 19300.00 172616.00 2/3/2026 8.39 7.03 22.80 1.8 <1.80 <5.00 158388.00 158388.00 19100.00 158388.00 2/4/2026 8.66 7.04 22.90 <1.8 <1.80 164912.00 164912.00 18100.00 164912.00 2/5/2026 8.31 7.02 22.50 <1.8 <1.80 163239.00 163239.00 19500.00 163239.00 2/6/2026 8.39 7.03 23.00 <1.8 <1.80 169514.00 169514.00 18600.00 169514.00 2/7/2026 8.39 7.00 23.10 <1.8 <1.80 167263.00 167263.00 19300.00 167263.00 2/8/2026 8.32 7.06 23.10 <1.8 <1.80 159982.00 159982.00 17700.00 159982.00 2/9/2026 8.28 7.13 23.20 0.10 <1.8 <1.80 169648.00 169648.00 18700.00 169648.00 2/10/2026 8.24 7.08 23.40 <1.8 <1.80 170976.00 170976.00 20500.00 170976.00 2/11/2026 8.10 7.09 23.20 <1.8 <1.80 171743.00 171743.00 17800.00 171743.00 2/12/2026 7.60 7.07 22.70 <1.8 <1.80 173193.00 173193.00 19200.00 173193.00 2/13/2026 8.11 7.15 22.90 <1.8 <1.80 169173.00 169173.00 18700.00 169173.00 2/14/2026 8.01 7.18 22.70 <1.8 <1.80 176455.00 176455.00 18800.00 176455.00 2/15/2026 8.21 7.11 23.10 <1.8 <1.80 162492.00 162492.00 19300.00 162492.00 2/16/2026 7.98 6.92 22.90 0.10 <1.8 <1.80 170364.00 170364.00 17600.00 170364.00 2/17/2026 8.18 7.07 22.30 1.8 <1.80 165774.00 165774.00 34600.00 165774.00 2/18/2026 8.27 7.39 21.90 <1.8 <1.80 169748.00 169748.00 19700.00 169748.00 2/19/2026 8.26 7.32 21.60 <1.8 <1.80 164376.00 164376.00 20500.00 164376.00 2/20/2026 8.31 7.35 21.50 <1.8 <1.80 150394.00 150394.00 41000.00 150394.00 2/21/2026 8.06 7.42 21.60 <1.8 <1.80 164393.00 164393.00 16200.00 164393.00 2/22/2026 8.01 7.50 22.00 <1.8 <1.80 178663.00 178663.00 19200.00 178663.00 2/23/2026 7.96 7.48 22.30 0.10 <1.8 <1.80 150953.00 150953.00 18600.00 150953.00 2/24/2026 8.07 7.38 22.80 <1.8 <1.80 13.0 177512.00 177512.00 20800.00 177512.00 2/25/2026 8.14 7.37 22.70 <1.8 <1.80 165512.00 165512.00 17900.00 165512.00 2/26/2026 8.55 7.45 23.30 <1.8 <1.80 7.2 156944.00 156944.00 18200.00 156944.00 2/27/2026 8.61 7.50 23.50 <1.8 <1.80 5.4 155816.00 155816.00 19500.00 155816.00 2/28/2026 8.22 7.51 24.10 <1.8 <1.80 159542.00 159542.00 17700.00 159542.00 Minimum 7.60 6.92 21.50 0.10 <1.8 <1.80 5.4 <5.00 150394.00 150394.00 16200.00 150394.00 Maximum 8.68 7.51 24.10 0.10 1.8 <1.80 13.0 <5.00 178663.00 178663.00 41000.00 178663.00 Average 8.24 7.20 22.70 0.10 <1.8 <1.80 8.5 <5.00 165662.00 165662.00 20182.00 165662.00 Rialto WRF\Influent Rialto WRF\Effluent Rialto WRF\Eff Rialto WRF\Effluent

Monthly Sewer Line Cleaned

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