City of Rialto Service Agreement
Response to: Request for Service Agreement Contract
Pricing for contract years July 1, 2026-June 30, 2031
(3-year term with 2-year extension option)
Date: February 27, 2026
Submitted to: The City of Rialto
150 South Palm Avenue
Rialto, CA 92376
Attention: Mike Orona
[email protected]
909.820.2605
Submitted by: Securitas Technology Corporation
Tracy Burnett
Sr. Account Executive
469-910-6205
[email protected]
This entire proposal includes data that shall not be disclosed outside the City of Rialto and shall not be duplicated, used or disclosed – in whole or in part – for any purpose other than to evaluate this proposal. If, however, a contract is awarded t o this offer, or as a result of or in connection with, the submission of this data, the City of Rialto shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit your right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in all pages of this proposal.
February 27, 2026
Securitas Technology Table of Contents
Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
Table of Contents
Section 1 Monthly Services
Section 2 Annual Price Breakdown
Section 3 Platinum Service Plan Notes
February 27, 2026
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Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal. – Annual Price Breakdown
Section 1 – Monthly Services
Platinum Service Plan
Monitoring
o Cellular Primary
o Cellular Back-up/ Monthly Supervision
o Internet Communication/ Daily Supervision
o Intrusion Alarm
o Hold-Up
o Duress
o SecureStat Alarm – Arm/Disarm
Preventative Maintenance
o Fire Control
o Third Party Software Management & Support Plan
February 27, 2026
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Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
Section 2 – Annual Price Breakdown
2026-2027 Contract
Platinum Service Plan $120,939.26
Monitoring $17,753.29
Preventative Maintenance $4,411.78
TOTAL $143,104.33
2027-2028 Contract
Platinum Service Plan $124,567.44
Monitoring $18,285.88
Preventative Maintenance $4,544.13
TOTAL $147,397.46
2028-2029 Contract
Platinum Service Plan $128,304.46
Monitoring $18,834.46
Preventative Maintenance $4,680.46
TOTAL $151,819.38
February 27, 2026
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Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
Section 2 – Annual Price Breakdown (Continued)
Extension Option:
2029-2030 Contract
Platinum Service Plan $132,153.60
Monitoring $19,399.49
Preventative Maintenance $4,820.87
TOTAL $156,373.96
2030-2031 Contract
Platinum Service Plan $136,118.21
Monitoring $19,981.48
Preventative Maintenance $4,965.50
TOTAL $161,065.18
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Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.
Section 3 – Platinum Service Plan Notes
NOTE:
Platinum Service Plan (Parts & Labor 24/7 w/ 4-hour response, includes Holidays) - Plan coverage includes troubleshooting, diagnosis, adjustment, repair and/or replacement, if required, of non -functioning security system devices covered and listed per contract terms. Service is for repair purposes only and covers normal wear and tear. Coverage does not include battery replacement(s), lift or specialty rentals, system upgrades, add ons, technology enhancements, Acts of God, vandalism, customer or third -party alterations or misuse, and other exemptions as identified per contract terms, which will be billed at STC prevailing wage service rates. Plan includes an average 4-hour response in STC coverage areas and covers labor 24 x 7 (Monday thru Sunday, including national holidays). Customer required to provide free and clear access to equipment and the ability to perform repair services as necessary. Customer is responsible to perform their own onsite device and signal testing to identify and report any system malfunctions or service repair needs