CITY OF RIALTO
Approved by City Council: Group: RCEA
FLSA Exemption Status:
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PASSENGER VAN DRIVER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Under general supervision, operates a passenger van on assigned and special routes to transport passengers safely and courteously according to schedule. The Van Driver provides information to passengers regarding routes and schedules, performs pre- and post-trip vehicle inspections, conducts basic preventative maintenance checks, and prepares and maintains daily passenger and operational reports.
SUPERVISION RECEIVED AND EXERCISED
Incumbents of this classification work under the supervision of the Recreation Programmer.
Receives general supervision from Recreation & Community Services Manager.
ESSENTIAL AND MARGINAL FUNCTION STATEMENTS --Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
1. Conducts daily safety inspections of assigned vans before beginning the route.
2. Maintains vans in a clean and safe condition.
3. Maintains good order among people on the van and while waiting at the bus stops, also conducts bus evacuation training.
4. Drives a van over a designated route to transport passengers in accordance with established time schedule; follows all rules and regulations.
5. Provides information to the public concerning routes, schedules, and application; reports and accounts for lost articles; completes various reports, such as daily operation, accident reports, and incident reports
6. Monitor passenger behavior and contact appropriate personnel as necessary concerning transportation problems and concerns in a reasonable, timely manner to provide high quality services to passengers.
7. Assist passengers with special needs; load and secure wheelchairs and related medical equipment to meet the needs of the passengers.
8. May instruct new drivers in the operation of passenger vans in accordance with safety regulations and established procedures and schedules.
9. Attend scheduled safety meetings; ensures van operations are conducted in compliance with city safety rules and regulations.
10. Assist in evaluating transportation routes and reports unsafe road conditions.
11. Operates a variety of communications equipment, including copy machines, telephones, fax, email, Internet and other various computer systems.
12. Performs dispatching and office duties on an as needed basis.
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13. Performs related duties and responsibilities as assigned.
QUALIFICATIONS
Knowledge of:
Safety principles and regulations applicable to van operations, including the California Vehicle Code and local city traffic regulations
Safety and maintenance requirements of van and other pupil transportation equipment.
Basic first aid procedures and methods.
Basic recordkeeping techniques.
Interpersonal skills using tact, patience and courtesy.
Health and safety regulations.
Oral and written communication skills.
Excellent customer service skills using tact, patience and courtesy.
Ability to:
Work independently.
Get along with other employees and transit management personnel.
Perform appropriately in situations requiring tact and diplomacy.
Understand and carry out oral and written directions.
Establish and maintain cooperative working relationships.
Observe legal and defensive driving practices.
Learn and follow designated routes.
Maintain van in clean and proper working conditions.
Conduct safety inspections and perform routine preventative maintenance.
Administer first aid.
Understand and follow oral and written directions.
Apply integrity and trustworthiness in all situations.
Detect operating defects in automotive equipment.
Maintain routine records.
Enforce regulations and deal tactfully, courteously and effectively with general public.
Meet schedules and timelines.
Use transportation software
Use transportation app for route planning
Use transportation app for communication.
SUPPLEMENTAL INFORMATION
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of work experience involving direct public contact.
Three years of licensed experience in the operation of motor vehicles.
Training:
High School Diploma or equivalent; and
Licenses and Certifications
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Possession of a State of California driver’s license and the ability to maintain insurability under the City’s vehicle insurance program.
Valid first aid certificate comparable to the American Red Cross, or able to obtain one within three months of employment.
Physical and Mental Demands
Physical Demands:
While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time while operating a motor vehicle; use hands and feet to operate vehicle controls; grasp, turn, and manipulate steering wheels, levers, buttons, and safety equipment; and communicate verbally to exchange information. The employee is occasionally required to lift up to 50 pounds unaided and occasionally assist passengers with mobility needs in accordance with safety guidelines.
The employee is frequently required to enter and exit the vehicle using steps; assist passengers boarding and exiting the van; secure mobility devices; reach overhead and below waist level; bend, stoop, kneel, crouch, and twist; and perform repetitive hand and foot movements.
Specific vision abilities required for this job include close vision, distance vision, peripheral vision, depth perception, color vision (including the ability to distinguish traffic signals) , night vision, and the ability to adjust focus. The employee must also possess adequate hearing to monitor passenger activity and respond to traffic conditions and emergency signals.
Mental Demands:
While performing the duties of this class, an employee is required to maintain sustained concentration and alertness for extended periods of time; exercise sound judgment in routine and emergency situations; and make timely decisions under pressure.
The employee uses written and oral communication skills; reads and interprets maps, route sheets, schedules, policies, traffic signs, and regulations; performs basic math related to fares and route timing (if applicable); observes and evaluates passenger behavior; and responds appropriately to changing traffic, weather, and road conditions.
Work Environment
Environmental Conditions:
The work environment characteristics described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees primarily work outdoors and in a vehicle environment and are routinely exposed to traffic, noise, fumes, vibrations, and varying weather conditions including heat, cold, rain, and wind. The position may require early morning, evening, weekend, holiday, split shift or overtime work.
Physical Conditions:
Essential functions may require maintaining physical condition necessary for prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities and while operating a motor vehicle . Additionally, the position requires grasping, repetitive hand movement and fine coordination. Near and far vision is required in order to read work related documents and perform van driving related duties. The position requires lifting, carrying, pushing, and/or pulling objects weighing up to 50 pounds. Frequent entering and exiting of the vehicle and performing emergency evacuation procedures when necessary.
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The physical and mental demands described above are responsive of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.