March 22, 2022
Public Works
DATE: April 19, 2022
TO: Mayor Butt and Members of the City Council
FROM:
Joe Leach, Director of Public Works
Samantha Carr, Environmental Manager
Subject:
Receive an Update from PG&E Regarding Power
Outages
FINANCIAL IMPACT: There is no fiscal impact related to this item.
PREVIOUS COUNCIL
ACTION:
September 28, 2021
STATEMENT OF THE
ISSUE:
Over the last several months, Richmond residents have
experienced numerous power outages. On September
28, 2021, PG&E gave a presentation regarding the power
outages in Richmond. It has been requested for PG&E to
give an update to City Council.
RECOMMENDED ACTION: RECEIVE a presentation from PG&E regarding power outages in Richmond – Public Works/City Manager’s
Office, Economic Development (Samantha Carr/Joe
Leach, 510-620-6512). This item was continued from
the March 22, 2022, meeting.
DISCUSSION:
Background
Over the last several months, Richmond residents have experienced numerous power outages. On September 28, 2021, PG&E gave a presentation regarding the power outages in Richmond. It has been requested for PG&E to give an update to City Council. Moving forward, PG&E will be providing quarterly updates to City Council. City AGENDA
REPORT
March 22, 2022
Council may provide suggestions on information or data they’d like to see presented at the next quarterly update from PG&E.
Resources for Residents
Preparation:
Update Contact Information - Receive outage and restoration notifications. Prepare an emergency plan including portable backup power, hotel accommodations and accessible transportation at disabilitydisasteraccess.org. Backup Power Meter Support - PG&E has developed a new meter program to help our customers safely power their homes during emergency outages.
Currently the offer is available for qualified PG&E customers who have been issued a rebate for a qualified backup generator.
Medical Baseline Program - Apply to receive energy savings and extra outreach. Explore Backup Power Options - Determine the right solution and generator rebate qualifications. Options include generator rebates for customers who rely on well water and portable batteries for Medical Baseline customers in high fire risk areas.
Self-identify for Vulnerable Customer Status - The program’s goal is to help address the needs of customers whose life or health would be at risk should their electric or gas service be disconnected. To self-certify for Vulnerable Customer status, you must download, print, and submit an application that is valid after acceptance by PG&E.
During a Power Outage:
PG&E Report It Safety Mobile App - The new “PG&E Report It” safety app allows customers to submit photos of non-emergency potential safety concerns with our electric system. Customers will also receive notifications when their concern is being reviewed and when it has been resolved.
Report or View Outages Online - View PG&E’s live map for electric outages, restoration times, or report an outage online.
Find Community Resource Centers during PSPS Events - Resources to find locations to charge devices, charge Electric Vehicle, and get basic supplies during a PSPS events.
Resources for Accessibility, Aging, Financial, and Language Needs During PSPS Events - Includes information on in-language support and replacing lost food at your local food bank during and up to three days after a PSPS outage.
DOCUMENTS ATTACHED:
Attachment 1 – PG&E March 22, 2022, Presentation