Realign Draft Service Scenarios
INFORMATIONAL ITEM: AC Transit Realign Bus Service Network Plan Update Richmond City Council
TUESDAY , NOVEMBER 28, 2023
1 Check out our
proposals
online!
AC Transit At-a-Glance
Rider Demographics:
•65% low income
•75% people of color
•29% Limited English Proficiency
•27% of riders are traveling to work
•30,000 student trips to and from school every school day Riders During Pandemic:
•40% of riders made an essential trip
•15% of riders identified as an essential worker
•43% riders do not have access to a car
We serve
Essential workers, students, low-income, seniors,
commuters, individuals with disabilities, and anyone wishing to reduce their carbon footprint. 2
3 Transit Service around Richmond Today
every 20 mins or better
every 30 mins or better
Other (early bird, overnight,
commute hours only)
Line Serving Wkdy
Frequency
70 Rheem, Vale, San
Pablo Dam Rd Every 60 min
71 Rumrill, Broadway Every 30 min
72 San Pablo Every 30 min
72M San Pablo,
Macdonald Every 30 min
72R San Pablo Rapid Every 12 min
74 23rd St,
Rollingwood Every 30 min
76 Market, Church,
San Pablo, Shane
Dr
Every 30 min
376 Richmond Owl Every 30 min
What is Realign?
4 It’s a review of AC Transit’s
routes and schedules.
Where do
routes go to and
from?
How often do
buses run along
each route?
What times of
day are routes
running?
Why is Realign Happening?
5 Challenges with
hiring and
retaining enough
bus operators
Ridership is at
75% of pre-
pandemic levels
AC Transit rider
habits have
shifted Challenging budget
outlook due to fare
and tax revenue
losses.
Realign Goals
6 Redesigning
the network
to be more
attractive for
riders
• Incorporates what we heard from the public
• Reflects how people travel today
• Gets people where they want to go
• Works within available resources
Creating a network which:
1 2 3 4 5
Develop Plans
+
Learn Rider
Needs
Aligning
Guiding
Principles with
Community
Assessment
Develop
Service
Scenarios
and Gather
Feedback
Draft Final
Service Plan
and Plan
Adoption
Develop
Service
Standards
and Inform
Riders about
Service
Changes
Mar-Jun 2023 Jul-Aug 2023 Sep-Dec 2023 Jan-Apr 2024 Apr-Sep 2024 Realign Project Phasing
7On-going emphasis on equity and transparency in all project phases and communications 8 • Over the Past Decade:
• Aging population, fewer youth, fewer
low-income households, fewer zero-
vehicle households
• Since the Pandemic:
• Demand up in select locales with
lower incomes, more diversity
• Job center demand down most
significantly
Demand Trends
Guiding
Principles
9 Equity
Provide a network
that prioritizes
services for
communities who
need it the most.
Frequency
Provide frequent
service to the most
people; frequency’s
importance will vary by
location and be
balanced against
geographic coverage
and community needs.
Reliability
Provide bus
service that is
reliable and
predictable.
We heard you!
Engagement
Service Scenarios Overview
10 Balanced Coverage ScenarioStay the Course
More Frequency,
Less Coverage Frequent Service Scenario
Unconstrained More Frequency,
More Coverage
Unconstrained Vision
Scenario
Cost-Neutral
(Pending funding availability)
Key Highlights
11 Consistent between
Balanced Coverage and
Frequent Service scenarios
12 Line 72R discontinued, offset
by more frequent Line 72/72M
service with fewer stops.
Line 72 truncated to Contra
Costa College, and Line 76
extends to Hilltop, will still run
through North Richmond as it
does today.
13 Line 70 improves to
every 30 minutes with
more direct route to
Richmond BART and
provides 15-minute
service on Cutting.
Line 71 will run hourly
instead of every 30
minutes.
14 Line 74 runs to El
Sobrante 7 days/week
in Balanced Coverage
Scenario.
In Frequent Network
Scenario, Line 74 ends
at Contra Costa College.
15 Redesigned Line L maintains existing
service in Albany and is extended to
Richmond Parkway Transit Center.
16 Review and comment on
bus service proposals
online, in person, or at a
local library.
Shape the
future of
AC Transit’s
bus
network
November 1 – December 13, 2023
Public Engagement: Phase 3
Visit: actransit.org/realign
Public Engagement: Phase 3
17 November 1 – December 13, 2023 Shape the
future of
AC Transit’s
bus
network
• 20+ Community Pop-Ups and Pop-Ins*
• 30+ City Council/Commission Presentations
• 2 Lived Experience Advisory Group (LEAG) Meetings
• 10 CBO Partnerships
• 7 CBO-led Open House events
• 1 Community Virtual Workshop on December 7, 2023
• 2 updates to AC Transit Board on November 1 and December 13 Public Engagement:
Phase 3
18 Print and Digital Collateral Project
Webpage
Social Media
& eNews
Paid Advertising
In media outlets
and on buses
Flyer & giveaway
item
Route/Summary
Books at
Libraries and
Customer
Service Center
Display Boards
& Take-one
Ad Cards & Car
Cards & Digital
signage
Digital Interactive
Maps/Feedback
Static Maps/Feedback
Downloadable PDF/Print
Maps/Feedback
19 Staff Contacts
Ryan Lau
External Affairs Representative
(510) 891-4843
[email protected]
Carissa Lee
Acting Senior Transportation Planner
(510) 891-4867
[email protected]
more info at
Actransit.org/realign
Email us at
[email protected]
Check out our
proposals
online!