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Attachment 4 - Enformion Proposal.pdf

Richmond City Council
September 10, 2024

Document
Attachment 4 - Enformion Proposal.pdf
Meeting
September 10, 2024
Body
Richmond City Council
Original file
6.9 MB
Text extracted from the city's file for reading and search. Open the original on pub-richmond.escribemeetings.com. That file is the official record.

© 2023 Enformion LLC All Rights Reserved

Corporate Information: Enformion LLC 1915 21st Street, Sacramento, CA 95811 EIN 94-3359257 | DUNS 859038655 | CAGE Code 4DBU1 Primary NAICS 519130 On-Line Information Services, Small Business Secondary NAICS 518000 Data Processing, Hosting, Related Services, Small Business www.enformion.com Point of Contact: Ray Atencio Public Sector Services 1915 21st Street, Sacramento, CA 95811 [email protected] | 505-681-9811 Data-as-a-Service Identity Verification Enformion for Civil Enforcement Enformion for Credentialing Enformion for Contact Tracing Enformion for Justice DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

2 Transmittal Letter Friday, February 2, 2024 Eric Tam City of Richmond Police Department Subject: Proposal Submission for the Law Enforcement Investigation Systems v1 RFP Dear Mr. Tam, I am delighted to present Enformion's proposal in response to the Richmond Police Department's solicitation for the "Law Enforcement Investigation Systems v1." This document is a comprehensive response to the RFP, and we have reviewed and understood all its elements, including the insurance requirements (Attachment A) and the sample Service Agreement (Attachment B). Enformion is fully prepared to deliver the services as detailed in the solicitation and is eager to enter into an agreement under the terms and conditions stipulated by the RFP. We are dedicated to enhancing the Richmond PD's investigative processes with our advanced data solutions and are committed to a partnership that will advance your mission. Our proposal outlines how Enformion's offerings exceed Richmond PD’s technical and operational requirements. We are particularly proud of our robust public records database and sophisticated analytics, which are designed to offer a 99.9% uptime Service Level Agreement (SLA), ensuring consistent and reliable access to vital information. Our systems, rigorously compliant with the Criminal Justice Information Services (CJIS) standards, prioritize security and efficiency. We hereby confirm that the proposal pricing will remain firm for the contract's duration. During the RFP review process, I, Scott Johnson, Director of Public Sector Services, will be the single point of contact to facilitate any discussions or clarifications. Enclosed, you will find detailed insights into our products, services, and pricing, tailored to meet the Richmond PD’s unique requirements. Enformion's commitment to service excellence is unwavering, and we are ready to demonstrate how our solutions can be an indispensable asset to the Richmond Police Department. Thank you for considering Enformion for your data solution needs. We look forward to the opportunity to contribute to the vital work of the Richmond PD. Should there be any further information needed or questions, please do not hesitate to reach out to me directly. Sincerely, Amber Higgins, CEO Enformion Authorized Official DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

3 BACKGROUND AND SOLUTION SUMMARY Enformion is honored to provide the following background and solution overview for the Richmond Police Department's "Law Enforcement Investigation Systems v1" RFP. With a solid foundation of over two decades in data solution services, Enformion is recognized for its unparalleled provision of comprehensive and dependable data services to a diverse array of sectors, law enforcement included.

Figure 1 - Enformion Person Search At the core of Enformion's service offering is the meticulous collection, correlation, and analysis of public records data. This has been a cornerstone resource for law enforcement departments nationwide, bolstering their capacities in both investigative and surveillance operations. Our extensive database draws from varied information streams, carefully selected and compiled to support a broad spectrum of police work, from detailed criminal investigations to thorough background vetting, delivering a full-spectrum solution to data requirements in law enforcement. Our operational ethos places security and compliance at the helm. Unwavering adherence to Criminal Justice Information Services (CJIS) standards is a hallmark of our process, ensuring every facet of data management and storage fulfills these stringent protocols. A robust security framework defends sensitive data, employing state-of-the-art encryption, rigorous multi-factor authentication, and perpetual monitoring systems to shield against unauthorized access and cybersecurity threats.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

4 The user-centric design of our interface, along with our advanced analytical capabilities, is specifically honed to streamline the investigation process for law enforcement. Recognizing the critical nature of prompt and accurate data access in urgent situations, our platform is engineered to deliver swift results without sacrificing the comprehensiveness or accuracy of the information provided. Enformion's track record of successful engagements with law enforcement agencies attests to the pivotal role our solutions play in the expeditious and effective resolution of investigations. To sum up, Enformion will be a steadfast ally to the Richmond Police Department. Our detailed proposal presents a bespoke solution crafted to address your department’s specific needs, solidifying our dedication to service superiority, unwavering security, and full regulatory compliance. About Enformion Enformion is a premier data solutions firm, delivering a suite of comprehensive public records data services that cater to a range of sectors, with specialized services for law enforcement. Our objective is to furnish organizations with the most current, precise data to bolster decision-making and operational proficiency.

Figure 2 - Enformion Identity Verification Module The bedrock of our offerings is a state-of-the-art database that amalgamates over 6,000 diverse data sources, providing an unrivaled depth and scope of information. This expansive data pool supports our advanced analytics tools, which are adept at distilling actionable insights and refining the investigative endeavors of law enforcement entities. We uphold a steadfast commitment to service reliability, underscored by our 99.9% uptime Service Level Agreement (SLA), assuring continuous access to mission critical data. The sensitive nature of police work commands a stringent focus on security and adherence to compliance standards. To this end, our systems are meticulously engineered to align with Criminal Justice Information Services (CJIS) standards, fortified by leading-edge security measures such as robust encryption, multi-factor authentication, and persistent monitoring, to defend against any compromise of sensitive data. The intuitive design of Enformion’s interface promotes effortless navigation and swift data retrieval, which is vital for the exigencies of law enforcement tasks. Our dedication to innovation means we are constantly refining our platform to address the dynamic requirements of our clients.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

5 Enformion’s experience and demonstrable track record establish us as a reliable partner for law enforcement agencies nationwide. Our solutions transcend the role of mere tools; they are essential assets that amplify the effectiveness and efficiency of law enforcement operations.

TECHNICAL REQUIREMENTS Enformion takes pride in confirming that our offerings align seamlessly with each of these requirements. Requirement Enformion Additional Comments Data Storage Compliance Yes Enformion meets Federal DoD and IRS Federal Tax Data requirements with an Authority to Operate (ATO) Multi-Factor Authentication Yes We support several multi-factor login options. User-Auding Feature Yes Account-designated Administrators have a full suite of user-friendly login management and user audit features. Administrator Level Access Yes Enformion provides Administrative login access to customer agency-designated individuals, included with our agency subscription offer. Software as a Service Yes Enformion is cloud-delivered from Tier 5 commercial datacenters. Security Certification Preferences Yes SOC2 / Type 2, PCI DSS v3.2 Table 1 - Enformion Compliance with Solicitation Requirements

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

6 COST PROPOSAL Standard Access Scope of Work Enformion will provide the Enformion Enterprise Site License with the Standard system access, meeting all stated solicitation requirements.

Standard Subscription Access Includes Cost Enformion Enterprise Site License Site licenses for all members of Richmond PD requiring access Includes Unlimited Public Record Searches Includes Unlimited Continuous Monitoring $60,000.00 Per Annum Invoiced Annually, Quarterly, or Monthly Onboarding User Account Setup and Initial End User Training No Charge Subtotal $60,000 (Yearly) Table 2 - Enformion Enterprise Standard Access Pricing Figure 3 - Enformion Data Collection
DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

7 Optional Premium Services The following premium services are optional commonly-considered enhancements favored by law enforcement agencies. For invoicing convenience, Enformion offers these services as pre-packaged bundles, but are also available as a monthly invoice for actual services used, if preferred, with no change to per-search costs. Access to these services can be controlled on a per-person level, within the agency’s contract. Bundles of prepaid searches do not expire and roll-over from one invoicing period to the next. Optional Premium Services Includes Cost Nationwide Realtime Arrest and Incarceration Search Nationwide jails and prisons accounting for over JK% of nationwide adult bookings. No Federal prison data. Sold in Increments of OPPP Searches $ORPP.PP (per OPPP Searches)
Real-Time Social Media Search Comprehensive search of social media and Internet website records for subject of search Sold in Increments of OPPP $UKPP.PP (per OPPP Searches)
Table 3 - Enformion Enterprise Optional Add-Ons
SUBCONTRACTORS Enformion is equipped with the requisite expertise and resources to fulfill the requirements of the Richmond Police Department's project without the need for subcontractors. Our in-house team of seasoned professionals ensures the highest levels of consistency, security, and quality control. With a robust suite of services tailored to the demands of law enforcement work, we are dedicated to delivering an integrated service experience directly. This self-reliance enhances project confidentiality, streamlines communication, and optimizes the efficiency and effectiveness of our operations, adhering to the stipulation that no part of the contract will be assigned, transferred, or sublet without the Richmond PD's express written consent.

EXCEPTIONS TO THIS REQUEST FOR PROPOSAL Enformion hereby acknowledges and confirms that we have reviewed the Request for Proposals (RFP) in its entirety, including the City of Richmond’s Standard Services Agreement (Attachment 1), and we do not take exception to any terms, conditions, or provisions. Our proposal is in full compliance with the expectations and requirements set forth in the RFP documentation, and we fully intend to adhere to the specified agreements without modification or need for exception. This acknowledgment serves as our commitment to the stipulations provided and signifies our consent to proceed without any objections.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

8 EXCEPTIONS TO STANDARD CONTRACT Enformion takes no exemptions to the City of Richmond’s Standard Contract terms and conditions.

STATEMENT OF IMPARTIALITY AND DISCLOSURE Enformion hereby declares that we are not currently engaged, nor will we engage during the performance of the services outlined in this contract, in any other work that presents a conflict of interest with the interests of the City of Richmond. We understand the importance of impartiality and the potential impact of conflicts of interest on the integrity of the services we provide. Furthermore, we disclose that there are no pending or active investigations or litigation against Enformion that could compromise our reputation or capacity to execute the Project effectively and efficiently for the Richmond Police Department. We pledge to maintain the highest standards of ethical conduct and ensure that our commitment to the City of Richmond remains undivided and unimpeded throughout the duration of our engagement.

SANCTUARY CITY CONTRACTING AND INVESTMENT ORDINANCE Enformion certifies that it does not provide Data Broker or Extreme Vetting services to the U.S. Immigration and Customs Enforcement (ICE) Division of the United States Department of Homeland Security. We understand and respect the City of Richmond's Sanctuary Contracting Ordinance and assure full compliance with its provisions. Our commitment to adhering to this ordinance is aligned with our company's values and operational practices. Therefore, no exemption on behalf of Enformion is necessary for compliance with this ordinance in the event that we are awarded the bid by the Department.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

9 PAST PERFORMANCE Reference Contact Service Description US Army Reserve Careers Division Msgt Christopher Grimm Contracting Officer Representative 678-:8:-;<7= [email protected] Building :6EF <E Chamberlin Street Fort Knox, Kentucky =7;8; Service Description: Enformion improved telephone contact accuracy from :7% to over FF% for ;.8 million former soldiers. 7R/;R/87;<-7R/;8/878; Contract #WF;8=E;<P7776 Contract Value: $=;8,677 Impact: Demonstrated significant enhancement in data reliability for military personnel management. US Department of Veterans Affairs Mr. Jorge Martin Contracting Officer R;=-86R-6R<: [email protected] Antonina Mack, COR (8;6) <=8-8777 [email protected] 6777 Wissahickon Ave Philadelphia, PA ;F;== Description: Enformion's services are utilized by the VA’s Veterans Benefits Administration for researching next of kin and contact information for deceased service members. Contract #R\COPEO]PPPPO Contract Value: $^],JPP.PP Impact: This project underscores Enformion's contribution to honoring and supporting veterans' families through meticulous data research. Defense Finance and Accounting Service Enforcement Unit Ethan Kibler Senior Special Agent In Charge :;=-E7;-8R6E [email protected] Description: Supports DFAS in addressing improper claims and fraud related to Defense contracting. Contract Value: $:,777 annually Impact: Enhanced integrity in defense finance by tackling financial crimes. San Diego County Code Enforcement Michael Pittman Land Use & Environmental Planner, Code Compliance :;F-=RR-E7R7 [email protected] Description: Subscription-based service providing comprehensive contact information for property management, code enforcement, and property tax collection. Impact: Streamlined property management and compliance enforcement. California State Water Resources Board Brandy Stone Procurement Analyst, SWRCB ;77; I Street, ;<th Floor Sacramento, CA Description: Conducts in-depth case research and litigation support for environmental compliance. Contract Value: Average $;7,777 per year DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

10 Impact: Reflects Enformion’s versatility in aiding environmental regulatory compliance through detailed data analysis for pretrial discovery. North Carolina Department of Revenue Patrice Alexander, JD Contracting Officer F;F-<;=-;7=R Raleigh, NC Description: Provides web intelligence, data services, and batch file services for indebted taxpayers. Contract #EP68;E=<7 Term: Jan 8788 to Jan 878E Contract Value: $=<6,777 Impact: Improved efficiency in tax revenue collection and taxpayer data management. California Superior Court, Orange County Jeffery Saito Contracting Officer :6E-:88-:<E< [email protected] Description: Utilization of online platform for locating individuals with court fee delinquencies. Term: Sep 87;F to August 878= Contract #KM7778R Contract Value: $E6,:77 Impact: Enhanced legal system efficiency in managing court-related payments. State of Nebraska Department of Motor Vehicles Joy Fischer Contracting Officer =78-=E;-7FE= [email protected] Description: Provides social media search software (Skopenow) for comprehensive data services. Contract #FE;E: 7= Contract Value: $R7,:77 per annum Impact: Streamlined data management for the Nebraska DMV. US Department of Veterans Affairs Rebecca Quilhot Contracting Officer 6:R-=8=-6<E= [email protected] Description: Provided next of kin research services for deceased service members; also supplied web investigative software for benefit claim evaluations. Contract #R<;67VFM: Contract Value: $8E,777 per annum Impact: Aided in honoring veterans' families and streamlining benefit claim processes.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55 C:\Users\mckenzp\Desktop\Vendor Supplemental Questionnaire Form (Update 2021).doc27-June-2006 Vendor Supplemental Questionnaire Form

Email Back To: @ Fax #:

Requesting Department – Contact Person
Full Legal Name:

Address:

City: State: Zip Code:

If PO Box given, also provide the physical address given to the California State Board of Equalization when applying for a Seller’s Permit.

Street Address:

City: State: Zip Code:

Contact Information
Name:

Telephone # Fax #

Toll Free Telephone #

Toll Free Fax #

E-Mail Address: Web Page URL:

Separate payment address (if applicable)
Address:

City: State: Zip Code:

For Sole Proprietors only – Please check the blocks below:

Please, check Yes or No in the two questions below. If the answer to A. is YES, continue to B. I f the answer to B. is NO, please provide your Social Security Number if you have not already done so on the W-9.

A. Are you a sole proprietor who will be providing services to the City? Yes No B. Do you have any employees? Yes No
Amount of Contract: ___________ Expiration Date of Contract: ____________ Social Security Number: ______- _____ - _______

Disclosure Statement for Limited Liability Companies
Is your Business a Limited Liability Company (LLC)? Yes No If the owner and/or applicant is an LLC, please complete Disclosure Statement on back .

Requesting Department Staff: Please indicate the type of transactions you are seeking from the vendor:

Goods Services Services / Legal / Lawyer Services / Rent

If both Goods and Services = Please indicate which is larger – 51% or more as Goods, or 51% or more as Services.

If COR Employee – Set up as: Medical / Disability Child Support Non-Taxable Reimbursements X
Enformion LLC
1915 21st Street
Sacramento
CA
95811
NA
Ray Atencio
505-681-9811
[email protected]
https://www.enformion.com
NA
■
DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55 Disclosure Statement for Limited Liability Companies

Is your Business a Limited Liability Company (LLC)? YES NO If you answered YES, please provide the City with the names and business addresses of any and all shareholders, directors, officers, members, managers, other authorized persons, partners, and “Beneficial Owners” of the applying LLC. A Beneficial Owner is any person or entity who: (1) exercises substantial control over the applying LLC; (2) owns 25% or more of the interest in the applying LLC; or (3) receives substantial economic benefits from the assets of the applying LLC.

If any LLC shareholder, director, officer, member, manager, other authorized person, partner, or Beneficial Owner is itself an LLC or other business entity, the names and business addresses must also be provided for any and all shareholders, directors, officers, members, managers, other authorized persons, partners, and Beneficial Owners of that LLC or other business entity all the way up through each entity in the organizational chart until ultimate ownership by individual person(s) is/are disclosed.

Name: _____________________
Title: _ ____________________
Address:__________________________________________

Name: _____________________
Title: _____________________
Address:__________________________________________
Name: _____________________
Title: _____________________
Address:__________________________________________
☐ Check this box if additional ownership information is attached to this Disclosure Statement.

In signing this Disclosure Statement, I represent that the information submitted in this Disclosure Statement, and any attachments, is true and correct.

Signature: _____________________
Printed Name: _____________________
Title: _____________________
Date: _____________________
■
■
Amber Higgins
CEO
February 2, 2024
DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

ATTACHMENT TO Disclosure Statement for Limited Liability Companies Enformion LLC (“Enformion”) is a California limited liability company. Enformion is 100% owned by B2B Newco, LLC, a Delaware limited liability company. B2B Newco, LLC is 100% owned by B2B Holdco, LLC, a Delaware limited liability company. Tracers InformaFon Specialists Holdco, Inc. (“Delaware”), a Delaware corporaFon, is the majority owner of B2B Holdco, LLC. Isabella Selena, LLC, a California limited liability company, is the majority owner of Tracers. Rob Miller is the 100% owner of Isabella Selena, LLC. The address for each of the foregoing enFFes, and Mr. Miller, is 1915 21st St., Sacramento, CA 95811.

DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

CITY OF RICHMOND Sanctuary City Compliance Statement The undersigned, an authorized agent of Amber Higgins (hereafter "Contractor"), has had an opportunity to review the requirements of City of Richmond Ordinance 12-18 (hereafter "Sanctuary City Contracting Ordinance" or “SCCO”). Contractor understands and agrees that the City may choose with whom it will maintain business relations and may refrain from contracting with any person or entity that provides Data Broker or Extreme Vetting services to the U.S. Immigration and Customs Enforcement Division of the United States Department of Homeland Security (“ICE”). Contractor understands the meaning of the following terms used in the SCCO: a. "Data Broker” means either of the following: i. The collection of information, including personal information about consumers, from a wide variety of sources for the purposes of reselling such information to their customers, which include both private-sector business and government agencies; ii. The aggregation of data that was collected for another purpose from that for which it is ultimately used. b. “Extreme Vetting” means data mining, threat modeling, predictive risk analysis, or other similar services." Contractor understands that it is not eligible to receive or retain a City contract if at the time the Contract is executed, or at any time during the term of the Contract, it provides Data Broker or Extreme Vetting services to ICE. Contractor further understands and agrees that Contractor's failure to comply with the SCCO shall constitute a material default of the Contract and the City Manager may terminate the Contract and bar Contractor from bidding on future contracts with the City for five (5) years from the effective date of the contract termination. By executing this Statement, Contractor certifies that it complies with the requirements of the SCCO and that if at any time during the term of the Contract it ceases to comply, Contractor will promptly notify the City Manager in writing. Any person or entity who knowingly or willingly supplies false information in violation of the SCCO shall be guilty of a misdemeanor and subject to a $1,000 fine. Based on the foregoing, the undersigned declares under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed this 2nd day of February, 2024 , at Sacramento, California. Printed Name: Amber Higgins Title: CEO Signed: Date: February 2, 2024 Business Entity: Enformion LLC Vendor SCCO Compliance Statement (Augt2020) DocuSign Envelope ID: 6FEE056E-5C92-4ED6-B22C-0FCC881ABC55

Charles Ciciretto/202
360-Degree Profile View
The Enformion Service does not constitute a "consumer reporting agency" as is defined in the Fair Credit Reporting Act ("FCRA") andthe Data does not constitute "consumer reports" as defined in the FCRA. Accordingly, the Data may not be used as a factor indetermining eligibility for credit, insurance, employment or another purpose in which a consumer report may be used under the FCRA.www.enformion.com Enformion Data Assets
A Complete Investigative Solution

Benefits
Enformion is used by 70% of private
investigators and empowers law
enforcement agencies nationwide,
delivering real-time and historical data
quickly, so you can improve officer safety
and community well-being. Enformion's
data provides a comprehensive view with
regularly updated data and linkages to
give you the depth and breadth of
information you need to locate people,
assets, businesses, and more.

Law Enforcement
Enformion Pocket Guide
Public, private and proprietary data sources
Streamline the investigative
process to reduce time, effort,
and costs.

With over 120 billion records,
you can quickly locate
individuals.

Uncover associate linkages
between people, assets,
businesses, and more.

Locate Investigate Uncover
Comprehensive and real-time data with
continuous monitoring
Create efficiencies - time, effort, and costsAccess via a single, detailed platform Regularly updated data and attributes
Powerful Data at Your Fingertips
The Enformion Service does not constitute a "consumer reporting agency" as is defined in the Fair Credit Reporting Act ("FCRA") andthe Data does not constitute "consumer reports" as defined in the FCRA. Accordingly, the Data may not be used as a factor indetermining eligibility for credit, insurance, employment or another purpose in which a consumer report may be used under the FCRA.www.enformion.com 240+ million U.S. living consumers
Real-time Incarceration Records
Mobile, Landline, and Business Phones
Current & Historical Addresses
Assets & Ownership
Criminal and Court Records
License Plate Recognition
Enformion's powerful search platform pulls data from over 6,000 sources to give Law Enforcement professionals the complete picture they need to protect, serve, and perform investigations.

Track bad actors across multi-
ecosystems

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