Richmond City Council
November 19, 2024

REQUEST FOR PROPOSAL (RFP)
C

ITY OF RICHMOND

CLEANING SERVICES AND

BIOHAZARDOUS

WASTE CLEANUP

PROPOSAL
JULY 22nd, 2024
Submitted to:

City of Richmond's BidsOnline System
Attn: Erica Hellmold, Police Administrative Manager
City of Richmond's Police Department
1701 Regatta Blvd.,
Richmond, CA 94804
Submitted by:

Sharjo, LLC dba ServiceMaster Restoration Services
5451 Industrial Way
Benicia, CA 94510
(800) 480-8439
EIN# 94-3102452
DIR #1000017351
CA Contractors License #1101519
City of Richmond Business License #4004-9388
Submission Contact:

Andy Dobbs
National Account Manager
(415) 336-6258
[email protected]

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

TRANSMITTAL LETTER
RE: REQUEST FOR PROPOSAL (RFP)

CLEANING SERVICES AND BIOHAZARDOUS WASTE CLEANUP
Dear Selection Committee:

Sharjo, LLC dba ServiceMaster Restoration Services commits to deliver the City of Richmond's Police Department with a professional staff, a deep understanding of all regulatory agency guidelines, and cleaning servic es and biohazardous waste cleanup
service expertise. As the conservator of the City of Richmond , we understand the importance of creating a safe environment for your community.
• Professional and Dedicated Team – ServiceMaster Restoration Services will partner with the City of Richmond's Police Department in determining priority, scope of work, workflow, and will communicate the project projections, pr
ogress, and any ot her relevant information.
• Regulatory Guidelines –ServiceMaster Restoration Services is well versed and aligned with the established guidelines of the following agencies:
o Centers
for Diseases Control and Prevention (CDC)
o Occupational Safety and Health Administration (OSHA)
o U.S.

Environmental Protection Agency (EPA)
• Depth
of Emergency Services Experience – In addition to cleaning services and biohazardous waste cleanup, ServiceMaster
Restoration Services can handle any emergency need including but not limited to: water, flood, s
ewage, fire and smoke damage, mold, asbestos, lead, homeless encampment abatement, viral/infectious di
seases disinfection/cleaning services, biohazardous removal, natural disaster damage recovery, complete content
restoration, pack out & storage of personal contents, structure cleaning, electronic cleaning, building stabilization and complete building reconstruction services. In addition, we provide commercial cleaning, janitorial s
ervices, carpet and upholstery cleaning.

ServiceMaster Restoration Services’ credentials to serve you include the following:
• Member of the nationally acclaimed ServiceMaster family of brands; one of the world’s largest and most versatile disaster
restoration networks specializing in commercial properties. • Single point of contact for the City of Richmond's Police Department. • Over $11M in public entity revenue last year
ServiceMaster has reviewed the full RFP and confirms we either meet, or exceed the required parameters.

We thank you for your consideration and look forward to the opportunity to become the City of Richmond's and the City
of Richmond's Police Department cleaning services and biohazardous waste cleanup services partner. Should you have any questions, feel free to call me at 925-864-1504.

Respec
tfully,
Francisco Vega
Chief Operations Officer

City of Richmond's BidsOnline System
City of Richmond's Police Department
1701 Regatta Blvd.,
Richmond, CA 94804

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB 7/22/2024 | 2:40 PM PDT

TABLE OF CONTENTS
A. Qualification and Experience P. 4-48
a) Company Overview p. 4-13
b) Experience with Similar Projects p. 14-20
c) Cleaning Processes and Techniques p. 21-29
d) References p. 30-32
e) Current Licenses and Certifications p. 33-43
f) Project Approach to Delivering Services p. 44
g) Quality Control Measures and Reporting Mechanisms p. 45-47 Compliance with Safety and Regulatory Requirements p. 48 B. C
ost p. 49-51
a) Cleaning and Biohazardous Cleaning Services p. 49-50 b) Emergency Response p. 51
C. Sc
ope of Services p. 52-53
Full Prevailing Wage Price Sheet p. 54-59
Q & A Acknowledgement p. 60-61
W9 p. 62
Vendor Supplemental Questionnaire Form p. 63-64
Insurance Requirements and Proof of Current COI p. 65-69

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
Qualifications and Experience
a) Company Overview
ServiceMaster Restoration Services has been in operation for 38 years. We are headquartered in Benicia,
CA and have 269 employees out of 30 branches across 12 states. Our Benicia and Concord branches
have 78 employees together . A minimum of two crew members will be dedicated to the City of Richmond's Police Department
with 20+ more available if neede d. These two branches will be more than capable to provide the proper crew size, and all the tools, supplie s and equipment neede
d to deliver professional and timely services to any of the City of Richmond's Police Department requests for services and within the required time frame.

If additional resources are needed, we ha
ve multiple branches in the Bay Area, including Milpitas, Santa Rosa and Sacramento, in which to pull from.

When you partne
r with ServiceMaster you get:
 Dedicated Operation team to get the job done right
 Dedicated Administrative team to streamline communication  Cutting edge technology
 Backed by extensive ne
twork of industry partners
 Financial strength allows us to ma
nage any project size
 Multiple locations with IICRC trained and certified technicians  Recognized for excellence as Marion E. Wa
de award winning franchise
 Customer service driven team
As one of the most trusted names in commercial restoration, means we can offer a collect ion of
resources that is unparalle led in the industry. With Service Master, you can count on the
dependability, reliability,
and accountability in a vendor.

While our swift response time is vital, it means little unless we have the know-how to get the job done. Rest assured, ServiceMaster provides the highest level of leadership and experience, as well as a wealth of qualified personnel.

Each Operations te
am member is trained in general skills relating to company policies, internal CRM/job tracking software, customer interaction protocol, various areas of safety, etc.

Additionally, they receive training specific to their role and spe cialty (water, fire, contents,
biohazard, mold, homeless encampment abate
ment, and other specialties). Leadership training is
given to those in managerial positions. All receive continuous safety training. We also conduct annual performance reviews and create development plans for all staff. Client feedback is sought on every job. At the completion of a job, a
Certificate of Satisfaction is se nt to the customer. We also send a follow-up survey. The feedback is assessed, trends are highlighted, and appropriate improvements are
made.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Biohazardous Management Services:
• Trauma Abatement Cleaning and Restoration
• Blood Removal
• Drug Paraphernalia Removal
• Death Scene Re mediation
• Crime Scene Cleaning and Restoration
• Tear Gas Contamination
• Clandestine Meth Lab Cleaning and Restorat
ion
• Hoarding Cleanup
• Deodorization Services
• Biohazard Cleaning
• Bioterrorism Remediation
Infection Control:
• Disinfection, Sanitation, Decontamination
• C. Diff, MRSA, VER, COVID-19 and much more
Additional Services we deliver on a regular basis:
• Water mitigation
• Board-up
• Fire, smoke and water damage restoration
• Odor control
• Sewer overflow mitigation
• Dry ice blasting and pressure washing
• Complete pack-out and storage
• Contents inventory management
• Contents cleaning
• Encampment abatement
• Mold remediation
• Bacteria and virus remediation
• Asbestos and lead-based paint abatement
We mitigate damages stemming from natural and man-made disasters including but not limited to water, flood, sewage, fire and smoke damage, mold, asbestos, lead, homeless encampment
abatement, viral/infe ctious diseases disinfection/cleaning services, biohazardous abatement, natural disaster damage recovery, content restora
tion, pack out & storage of personal contents,
structure cleaning, electronic cleaning, building stabilization and building reconstruction services.

In addition, we provide commercial cleaning, janitorial services, carpet and upholstery cleaning.

ServiceMaster Restoration Services takes pride in our attention to those in need. We respond quickly to the concern
s and needs of our clients and stand ready to help no matter what time they call. We serve each of our communities proudly providing prompt 24/7/365 service .

Our Services
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Dedicated Team
As a ServiceMaster client, you will receive a dedicated account management team that will serve as your recovery partner before, during and after a loss. The Project Manager is certified in water, fire,
smoke, confined space, OSHA 10, mold, applied structure drying and is a certified continued education instructor. Our restoration, remediation, and environmental specialists have all received all appropriate training, including the Institute of Inspection, Cleaning, and Restoration Ce
rtification (IICRC), follow OSHA & CDC guidelines and have the requisite high-tech equipment to help you deal with any potential emergency need.

ServiceMaster Licenses and certifications:
o City of Richmond Business License #4004-9388 exp. 12/31/2024 o Anyone employee driving, or operating equipment has a CA Class C and/or the required license/certification needed
o EPA ID# CAR000072538 Department of Toxic Substances Control o Hazardous Waste Transporter Registration Certificate #7089 exp. 11/30/2024
o Annual Blood Bourne Pathogen Training Certificate
o DIR# 1000017351 exp. 06/30/2025
o Contractors State License B 1101519 exp. 02/28/2025
o IICRC 79711 exp. 12/31/2024
o EPA NAT-45203-3 exp. 05/27/2025
o Trauma Scene Waste Practitioner TSW 738 exp. 1/15/2025 o Household Movers Permit CAL-T0192102
 See copies of Current Licenses and Certification on p. 33-43 ServiceMaster understands that every loss is different and has its own set of needs and challenges. We have speciali
zed teams trained to handle specific services and all the unique ele
ments associated with them. For example, for a fire loss, ServiceMaster would send two service specific crews. One
for smoke, soot, ash and structure cleaning and one for cleaning and temporary storage of the contents within the facility.

Communication
Se
rviceMaster starts every project by assessing the situation, prioritizing immediate stabilization of environment,
developing an overall scope of work, executing on plan, and communicating with the client throughout the project. We walk the site with their team, discuss mitigation plan, and finalize the scope of work together. We share daily reports containing mitigation updates, uncovered issues, and any other important
project information with all stakeholders.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB National Account Manager - Andy Dobbs
Andy will handle all aspects of account management as we firm up our partnership with the City of Richmond's Police Department. He will walk sites to be cleaned up, conduct quarterly partnership evaluations, and be in continuous communication with Procurement, Risk, Public Works, Code Enforcement, Operations, Police Departments and any other City of Richmond representative.
• The National Account Manager is going to be very involved in the beginning stages of the new contract. He will be responsible for communication between the City of Richmond's Police Department and our team and making sure
the new partnership kicks off
with as
little issues as possible. He will seek to
find ways ServiceMaster can provide the City of
Richmond's Police Department the best possible service and address issues that need to be fixed. He will be very involved
with all jobs, progress, issues and tracking any
additional requirements the City of Richmond's Police Department may have. • Andy will be available 24/7/365.
• There will not be a charge for this role.

Production Manager/Supervisor - Diego Gamarra
Diego shall serve as the Production Manager/Supervisor role for the City of Richmond's Police Department. He will manage all aspects of the
City of Richmond's Police Department
cleaning services. He will be responsible for finalizing the scope of work required, creating the estimate, scheduling fiel d team, overseeing the work, overseeing the required support documents, and finalizing the invoice packet. Our years of experience has shown most biohazard
ous cleaning jobs can be properly handled with two technicians, so there might not be a need for additional Producti
on Managers/Supervisors, but if needed arises we have
additional Production Managers/Supe rvi sors available that can be used for any additional/ larger project, or if there were multiple locations at the same time. • Diego will be available 24/7/365 and will be able to be on-site within the required time frame.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
Branch Manager– Tim Whicker
Tim oversees the Benicia branch and will
be responsible for coordinating on our end the
branch,
field personnel, support teams and equipment responding to jobs a ssociated with the City of Richmond's Police Department. Our two main branches dedicated to the City of Richmond's Police Department will be Benicia and Concord. With additional support able to come from Milpitas, Santa Rosa and Sa
cramento. There will not be a charge for this role.

Regional Manager - John Testa
John
oversees the Concord branch and
Operations for all local branches and will be brought
in
on any large and/or challenging projects. He manages all materials, supplies, equipme nt, vehicles and large
equipment needs. There will not be a charge for this role.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Project Coordinator-
The Project Coordinator is responsible for supporting all field staff, Technicians, Supervisors and Project Managers. They assist with creating invoicing packets and any other customer support needs that arise.
• Experience in janitorial, housekeeping, custodial or restoration field • Valid Driver’s License with 3 years clean driving history in order to qualify for our auto insurance • Must pass background checks (including Livescan)
• Self-driven, detail oriented
• Demonstrated organizational and problem-solving skills • High level of integrity and commitment to the work
• A desire to serve our customers and a passion for teamwork! • Excellent customer service skills
• 24/7/365 response to any new requests for services and on-site with one hour. •
Water extraction and mitigation
• Fire and smoke cleaning and restoration
•
Vandalism, crime scene and biohazardous clean up, demolition and light construction •
Structural board-up and site stabilization
• Carpet cleaning and on location cleaning
• Content handling/storage, unloading/loading trucks
• Manage and maintain a clean and organized appearance of vehicle, equipment and materials • Manage and maintain inve
ntories of all equipment, material, consumables and tools • Complete all necessary paperwork including daily progress report, moisture logs, safety logs •
Any/all other duti es or projects as assigned
Qualifications/Experience:

Technician-
The Technician is a first-responder to residential and commercial properties affected by damage or disaster. Technicians are responsible for water damage mitigation, on-location cleaning, microbial
remediation, content pack outs, content processing/deodorization and content storage and handling.

Duties/Responsibilities
:

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Name Title Years at Sharjo Office Cell number Role in Service Andy Dobbs
See bio
National
Account
Manager
8 years 195 Mason Circle,
Concord, CA 94520
800-480-8439
415-336-6258 Direct contact
for City of
Richmond
John Testa
See bio
Regional
Manager
8 years 195 Mason Circle,
Concord, CA 94520
800-480-8439
925-822-7433 Manages
Regional
Operations
Department
Diego
Gamarra
See bio
Project
Manager 11 years
925-864-7862
Manages
project and field
team
Tim Whicker
See bio
Branch
Manager 12 years 408-569-3131 Manages
Benicia Branch
Chris Ceja
See job
description
Lead
Technician 6 years 925-440-1162
Lead on
cleaning
Melshar Gibbs
See job
description
Lead
Technician 7 years 925-440-1251
Lead on
cleaning
Nestor
Ramirez
See job
description
Lead
Technician
3 years
925-440-1164
Lead on
cleaning
Holli
Pedersen
Project
Coordinator 4 years
925-433-3246
Supports Field
teams and
creates
reports
See job
description
195 Mason Circle,
Concord, CA 94520
800-480-8439
5451 Indistrial Way,
Benicia, CA 94510
800-480-8439
195 Mason Circle,
Concord, CA 94520
800-480-8439
195 Mason Circle,
Concord, CA 94520
800-480-8439
1070 S. Milpitas
Blvd., Milpitias, CA
95035 800-480-8439
195 Mason Circle,
Concord, CA 94520
800-480-8439
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Andy Dobbs
National Account
Manager
Cell: 415.336.6258
Fax: 925.288.1570
Email: [email protected]
Andy joined ServiceMaster in February 2016. In his current role as National Account Manager, h e focuses on his partnerships with public entities i ncluding but n o t limited to: cities, counties, specialty districts and schools throughout California. He most notably created the specialized homeless encampment abatement and removal program for ServiceMaster Restoration Services.

Andy has been an inte gral part of managing highly complex projects such as: biohazardous cleanup, homeless encampment abatement services, water and fire mitigation, content restoration, pack out & storage, and building stabilization. He has developed preventative and exposure COVID-19 disinfection plans in which he coordinated daily, weekly and monthly cleanings for cities, counties, multiple State of California departments, sewer districts, facilities, specialty districts and large c ommercial customers.

Areas of Expertise: Public Entity, Commercial Large Loss Consulting, Homeless Encampment Abatement Services, Illegal Dumping Abatement and Biohazardous Cleanings.

I
ndustries Served: Public Entiti es, Cities, Counties, State of California, S pecialty Districts, Airports, Ports, Sewer Districts, Water Districts, Public Works Departments, Detention Centers, Courthouses, Schools/Universities, Healthcare, Large C ommercial, Property Management Companies, Pooling Agencies, Excess Insurance Carriers, Commercial & Personal Line Insurance Carriers, Agents, and Brokers
Recent Catastrophic Events: 2017: Northern California Flood, Napa CA Earthquake, Adobe & Atlas Wildfires; 2018: Carr, Camp, Me ndocino & Nelson Wildfires; 2019: Kincade & Glass Wildfires; 2020:

COVID-19, Riot Board-Ups, LNU/CZU/SCU Lightning Complex Wildfires; 2021: Northern California Atmospheric River; 2023: City of San Francisco Filmore St. Pressurized Water Main Burst Education: University of California, Santa Barbara; Bachelor of Arts, Communications Awards: 2019- Maintenance Superintendents
Association (MSA) Vendor of the Year
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB John Testa
Regional Manager
Cell: 925.822.7433
Fax: 925.288.1570
Email: [email protected]
John joined ServiceMaster in 2016 as the Sales Manager and quickly expanded his role and currently is the Director of Operati ons, Concord and San Francisco. In this position, he is charged with overseeing all aspects of operation s, production and logistics. Prior to joining ServiceMaster in March 2016, he worked for Enterprise Car Rental, from 1987-2003 first as an Area Manager for the San Francisco Bay Area, then as Director of Business where he was responsible for managing over 300 accounts. He went on to manage the Enterprise Truck division from 2002-2015.

John brings a broad range of knowledge, ideas, and focused leadership to the team. Having come from a different industry, he has also brought with him an outside perspective that has helped ServiceMaster operate more efficiently. John has been an integral part of many complex projects for: counties, municipalities, healthcare and retail/ grocery stores. He accesses every job that comes in to make sure proper equipment is being used, staffing is opti mized, and makes sure all logistical needs have been addressed.

Areas of Expertise: Public Entity, CAT
response, Logistics, Resource Development, Coordination Industries Served: Healthcare, Retail, Municipalities, Public Entities, Cities, Counties, State of California, Specialty Districts, Sewer Districts, Water Districts, Public Works Departments, Detention Centers, Courthouses, K-12 Schools and Universities
Recent Catastrophic Events: 2017: Northern California Flood, Napa CA Earthquake, Adobe & Atlas Wildfires; 2018: Carr, Camp, Mendocino & Nelson Wildfires; 2019: Kincade & Glass Wildfires; 2020:

COVID-19, Riot Board-Ups, LNU/CZU/SCU Lightning Complex Wildfires; 2021:Northern California Atmospheric River; 2023: City of San Francisco Filmore Street Pressurized Water Main Burst Education: University of California, Davis; Bachelor of Arts, Economics Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Diego Gamarra
Project Manager
Cell: 925.864.7862
Fax: 925.288.1570
Email: [email protected]
Diego started his restoration career as an Assistant Technician at ServiceMaster in 2013. Since then, he has been a crucial part of the company’s growth, always having a “yes we can” attitude. Diego has gained w
ell-rounded experience in a range of projects over his career. He wor ks together with clients and project-related personnel on coordination, scheduling, and implementation of the details in order to successfully c omplete a project. His ability to manage the sequencing of a project, coupled with strong client relationships, makes him a positive addition to any project team.

Diego has been an integral part of managing complex projects ranging from homeless encampment abatement projects (Contra Costa County Public Works, as well as the Cities of Martinez, Pittsburg, Antioch, Richmond, Albany, Alameda, and Oakland), sewage overflows (Sanitary Districts of Stege, Ironhouse and Central Contra Costa), to ongoing COVID disinfection services for multiple public entities.

Areas of Expertise: Operations Management, Large Commercial Loss, Project Management, Catastrophic Event Response, Coordination, Time and Materials Invoicin
g, Large Loss Consulting, Bio-hazard Cleaning, Homeless Encampment Abatement, Insurance Claims, Mold Remediation, Odor Removal, Fire Mitigation, COVID Cleaning, Packout/Packback, Structural Exterior Cleaning
Industries Served: Universities, Manufacturing, Healthcare, Telecommunication, Data Centers, Hospitality, Retail, Top Security, Municipalities, Counties, Public Entities, Labs, Utilities, Grocery Stores
Recent Catastrophic Events: 2017: Northern California Flood, Napa CA Earthquake, Adobe & Atlas Wildfires; 2018 Carr, Camp, Mendocino & Nelson Wildfires; 2019: Kincade & Glass Wildfires; 2020: COVID-19, Riot Board-Ups, LNU/CZU/SCU Lightning Complex Wildfires; 2021: Northern California Atmospheric River; 2023: Northern California Atmospheric River Pro
fessional Certifications: IICRC certified in Fire and Smoke restoration, Odor Control, Water Damage Restoration, Applied Structural Drying, OSHA 10 certified.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Tim Whicker
Branch Manager
Cell: 408.569.3131
Fax: 925.288.1570
Email: [email protected]
Tim started his career in management of a lar
ge communications company, AT&T. After
five years in this role, Tim found himself with the need to help people. In 2012 Tim found a role in Business Development for ServiceMaster Restoration Services. Since then, he has had several roles and titles including Account Manager, Project Manager and Branch Manager. Tim’s need to help people is currently fulfilled by his work ServiceMaster Restoration Services. He is known for setting up direct reports for success, assisting team members, customer satisfaction and retention.

Areas of Expertise: Public Entity, Operation
s Management, Procurement, Large
Commercial loss, Catastrophic Event Response, Coordination, Homeless Encampment Abatement Services
Industries Served: Public Entities, Cit
ies, Counties, State of California, Specialty
Districts, Sewer Districts, Water Districts, Public Works Departments, Courthouses Telecommunications, Commercial & Personal Line Insurance Carriers, Agents, and Brokers
Recent Catastrophic Events: 2017: Northern Cali
fornia Flood, Adobe, Tubbs & Atlas
Wildfires; 2018: Carr & Camp Wildfires; 2019: Kincade & Glass Wildfires; 2020: COVID- 19, Riot Board-Ups, LNU/CZU/SCU Lightning Complex Wildfires; 2021: Northern California Atmospheric River; 2023: Northern California Atmospheric River Professional Certifications: Water Restora
tion Technician
Annual Trainings: Blood borne Pathogens, PPE Prog
ram, Respiratory Protection
Program, Injury Illness Prevention Plan, HazCom, Driver Safety, Emergency Action Plan, Heat Injury and Illness Prevention Plan, Slips, Trips & Falls, Powered Industrial Trucks, Fall Prevention and Safety Lifting
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB b) Experience with Similar Projects
Client: Contra Costa County Public Works
Location: 1015 Market Ave., Richmond, CA 94806
Industry: Public Entity/Municipality
Date of Loss: February 3rd, 2022
Type of Loss: Illegal dumping & encampment abatement
Total Cost: $91,000
Contact Name & Title: Jason Quinones, Field Operations Manager Contact Info: [email protected] – (925) 723-2295 Background: Sharjo, LLC dba ServiceMaster Restoration Services has been in contract with Contra Costa County Public Works since 2019 for all emergency, water, fire, and other mitigation and restoration services. Under this contract, one of the services requested was to abate four large encampments located between multiple jurisdictions. This job involved the coordination, scheduling, a nd continual communication between multiple public agencies, private businesses, and our company. Once the residents were removed, we were brought in to abate the sites.

Loss Description: The four encampments were in locations that split jurisdiction lines between City of Richmond, City of San Pablo, Contra Costa County, BNSF Railroad and other private businesses.

Factors present that permitted these encampments to expand in size and severity were:
• Located in an area that was mostly out of sight, protected by large walls leaving the main way to view them from the active BNSF rail lines
• There was a small creek flowing down the middle that could easily be crossed by foot, so the two main encampments became more like a small community with an unhoused population of 50+ • The sites were left relatively unchecked/disturbed for multiple years, so they had the opportunity to grow large in size
• The encampments had erected wooden structures that further kept the campers out of sight.

Contained in these structures were large furniture, propane stoves, fire pits, rotten food, biohazardous waste, human waste (urine, feces, vomit and blood) and drug paraphernalia (needles and multiple different chemicals use to make their own drugs) Agencies involved: City of Richmond’s- Code Enforcement, Police Department and Fire Department City of San Pablo’s- Code Enforcement, Police and Public Works Departments, Contra Costa County’s - Public Works, Maintenance, Flood Control, Office of the Sheriff and Health Departments, BNSF Railroad’s Police and Safety Departments
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB What made this job unique or challenging: The encampments were large in size with a flood channel splitting it down the middle, BNSF active rail lines crossing to the North and a privately -owned bridge crossing the channel to the South. Much of the trash and debris resided in or near the flood ch annel and removal required it to be sifted and removed by hand. The biowaste and drug paraphernalia within this vicinity had to be properly disposed of to ensure that no one entered the flowing waterway.

The insides of the wooden structures posed biowaste health and safety risk due to the contents and biohazards within. While disassembling and removing these structures, our technicians had to wear full face respirators anytime they were in and around these areas of the worksite. Each structure had to be inspected for any and all hazards prior to commencing abatement. Many of the chemicals found posed a significant inhalation and fire risk. Additionally, multiple propane stoves and tanks were scattered throughout the complex also needing special handling and disposal. Once areas were cleared, we began the dismantling and removal of the structures.

Describe the resources used: Twelve technicians and two supervisors, a front loader, dump truck, 40- yard roll off bins, full PPE (Tyvek suits, steel toe boots, puncture resistant gloves and full -face respirators), small tools used: rakes, shovels, needle grabbers, garbage cans and whe elbarrows.

To assist in the dismantling and removal of these encampments we utilized a heavy -duty front loader that loaded debris into 40-yard roll off bins. We coordinated with Republic Services to provide the bins to be used in tandem with the front loader. When a bin was full, Republic Services would remove the full bin and drop another empty 40-yard bin to be filled. This coordination and partnership helped remove all of the debris in a very efficient and cost-effective manner.

Describe the finished product: 36 tons of debris was removed. All drug paraphernalia and bio waste were collected and disposed of following all applicable laws and regulations. The waterways were cleaned, and nothing was left behind. The final product was a clean, sterile and safe environment.

How long did it take to complete the job: Three days
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Client: City of Pittsburg
Location: 2090 Willow Pass Rd., Pittsburg, CA 94565
Industry: Public Entity/Municipality
Date of Loss: 4/14/2022
Type of Loss: Bio waste and drug paraphernalia removal
Total Cost: $17,900
Contact Name & Title: Bryan Ballardo – Public Works Superintendent Contact Info: [email protected] – (925) 382-5047 Background: Contracted by City of Pittsburg to remove trash/debris, biohazardous waste and drug paraphernalia in a mile long canal tunnel that ran under a housing development.

Loss Description: This tunnel had 15-20 unhoused people occupying the tunnel. Since this location was out of the immediate public eye and provided shelter from the elements it quickly grew in size. This encampment went relatively unnoticed until the trash/debris combined with large metal car parts, bike parts and engines exceeded the tunnels capacity and began to spill out on both ends. At that point, we were contracted to do the encampment abatement and biohazardous cleaning and removal.

What made this job unique or challenging: We had to first remove and clear the massive amounts of trash/debris from each end of the tunnel to safely gain access. The use of a mini excavator was needed to remove the heavy/bulky car parts at the entrance. Once the entrance was cleared of debris, we began to work our way inside to assess. We implemented confined space entry protocols, which included setting negative air pressure. Since the tunnel was too narrow to safely use any equipment inside, we manually hauled all the waste from inside the tunnel to each opening on the ends. After all the trash/debris, drug paraphernalia and biohazardous waste was safely removed from the interior, we then cleaned and sanitized the entire tunnel.

Describe the resources used: We provided eight technicians and one supervisor, mini excavator, 40- yard roll-off bins, small tools used: rakes, shovels, needle grabbers, garbage cans and wheelbarrows.

Describe the finished product: We hauled away 16 tons of waste from inside the tunnel and disposed of it following all applicable laws/regulations.

How long did it take to complete the job: Two days
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Client: Peralta Community College District
Location: Berkeley City College, Berkeley, CA
Industry: Higher Education
Date of Loss: June 28, 2023
Type of Loss: Structure and contents mitigation
Total Cost: $8,465
Contact Name & Title: Jeremy Bordi, Senior Project Manager Contact Info: [email protected] – (415) 716-8962
Background: Peralta Community College acquired a 25,374 SF, three story building for Berkeley City College use, located on a major intersection in downtown Berkeley. The neighborhood is heavily populated with the unhoused population and as the building had been unoccupied for some time, many sought refuges within.

Loss Description: Sharjo, LLC dba ServiceMaster Restoration Services was brought in to do the interior cleaning of the building. Although the windows and doors had been boarded up, it soon became an interior encampment. There were needles and drug paraphernalia, human and bio waste, rotten food and trash scattered throughout the structure. We were called in to provide abatement and cleaning services which included removal of all the trash, biohazard waste and graffiti, sterilization and to get the building safe for demolition and construction.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB What made this job unique or challenging:
• This project involved the coordination of multiple agencies and stakeholders prior, during and after the encampment abatement. The City of Berkeley Police Department conducted the initial site clearance as well as periodic on-site support. Berkeley City College Campus Security was present securing the site throughout the project. Kitchell Corporation, the general contractor doing the demolition and construction, was involved in establishing the scope of work. Peralta Community College District and Berkeley City College owned and operated the facility. Clear communication was needed to keep all parties informed of project timelines, immediate issues, and any other pertinent information.
• The building location provided additional challenges. It is located on a high traffic intersection in downtown Berkeley that is heavily populated with unhoused people. The ground floor’s windows and doors were boarded up and had to remain boarded up throughout the abatement process.

The main door was opened in the morning to let our crews in and then closed behind us. In order to exit, our crews had a radio to communicate with the campus security that was stationed outside the main door, requesting that they remove the barriers. • Although there was electricity, there were very few working overhead lights. An unoccupied building is a haven for a particular sector of the unhoused population. Not only does it protect them from the elements and provide a much more comfortable living environment, more importantly it provides an 'out of public sight' environment that quickly becomes a 'shoot house', especially if there is power. In order to avoid detection, the facility’s lights are dismantled or broken so they won’t be used and seen from outside. Without overhead lights and boarded up windows, portable lights and headlights were used to illuminate the environment. • Security protocol required both the facility and the 40-yard debris box to be secure. Trash and debris needed to be compiled in a designated area within the building and disposed of in mass.

When we were ready to dispose of the trash and debris, the Campus Security team would open up the boarded door, and the City of Berkeley Police Department would secure the area containing the debris box so it would not be accessed by the general population.

Describe the resources used: Four technicians, PPE, portable lights and headlamps, bio disposal containers, shovels, racks, debris removal equipment, 40-yard debris box How long did it take to complete the job: One day
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Additional sites
Contra Costa County – Marsh Creek
In preparation for the rainy season, we cleaned
and removed multiple encampments and illegal
dumping locations on both sides of March Creek
spaced out over a mile from end-to-end. Since
these encampments were located in the flood
channel, we had to perform all
work by hand. All debris was pulled out of the
flood channel and disposed of in accordance with
all applicable laws.
• Total Tonnage Removed – 104
• Contract Amount - $250,000
• Equipment Used – No heavy equipment, 40-
yard roll-off bins were dropped as close as
possible.
• Small tools used: rakes, shovels, needle
grabbers, garbage cans and wheelbarrows.
• We provided the labor force of six technicians
and one supervisor for 15 days.

City of Antioch
• We removed 500 yards of high-density
encampments and biohazardous waste
• 50+ unhoused occupied the land alongside the
railroad tracks. In some locations, the debris
piles were up to five feet.
• Total Tonnage Removed – 31
• Contract Amount – $89,500
• Equipment used – Bobcat with bucket and
grapple claw attachments, 40-yard roll-off bins
• Small tools used - rakes, shovels, needle
grabbers, garbage cans and wheelbarrows.
• We provided the labor force of six technicians
and one supervisor for five days to complete
this job.
***More examples available upon request***
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB c) Cleaning Processes and Techniques
Purpose: The Biohazardous Cleaning Protocol is designed to help employees understand the hazards and follow the safety rules associated with biohazards. This program contains the following:
• Hazard
Identification
• Establishing the Scope of Loss
The compa
ny will follow our Bloodborne Pathogen Exposure Plan and treat all blood and other potentially infectious materials (OPIM) as infectious waste and will use universal precautions while remediating trauma losses. As a result, all human blood and body fluids are treated as if they are known to be infectious for HBV, HIV and other bloodborne pathogens. In circumstances where it is difficult or impossible to differentiate between body fluid types, all bodily fluids are assumed to be potentially infectious.

Identify
ing Hazards:

Hazard Description
Bloodborne Pathogens • Bloodborne pathogens include but are not limited to Hepatitis B and C, AIDs and HIV. These are found in infected blood or bodily fluids
• This operation uses "Universal Precautions." As a result, all human blood and body fluids are treated as if they are known to be infectious for HBV, HIV and other bloodborne
pathogens
Needles or other sharp
material
• Needles or other sharp material have been commonplace for these encampments
• May be contaminated with Bloodborne Pathogens or other OPIM
Weapons • Guns
• Knives
• Any object fashioned in a manner that would cause harm to another
Hazardous Material Four Characteristics of Hazardous Waste:
• Ignitability: Flash point less than 60°C/140°F Ex - Used solvents, propane
• Corrosivity: Strong acids or bases, or that produce acid or alkaline solutions. A liquid waste may be corrosive if it is able to corrode metal containers. Ex- Acid from a lead acid battery
• Reactivity: Are unstable under normal conditions. Can cause explosions or release toxic fumes, gases, or vapors when heated, compressed or mixed with water. Ex - Lithium - Sulfur Batteries, unused explosives
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB • Toxicity: Toxic wastes are harmful or fatal if ingested or absorbed EX - material containing lead or asbestos
Drug or Drug
Paraphernalia
• Would include medically prescribed or illicit drugs
• In most cases, proper authorities should be called
o Exception: Marijuana destruction will be handled by the company when presented with court order to do so
Estab
lish the Scope:

To create the scope of loss the following considerations will reviewed at the loss site to determine scope of work:

Prepa
re and Protect Personnel

1. Full PPE will be worn:
a. Full face respirator (safety glass rated face shield) with organic filter; must be decontaminated after use
b. Double glove
i. Inside layer: nitrile
ii. Outer layer: rubber gloves

1. If sharps are suspected on site, the outer glove layer will be replaced with puncture resistant gloves to protect from exposure. Must be decontaminated after use.

2. Demo gloves may replace the outer rubber glove layer if building materials need to be removed. Must be decontaminated after use. c. Disposal coveralls with hood and boots rated to work with bloodborne pathogen

2. If building material will be removed in the process of remediation:
a. Knee pads. If worn outside of coveralls, must be decontaminated after use

3. The following Engineering Controls are used throughout the company:
a. Hand washing facilities (or antiseptic hand cleansers and towels or antiseptic towelettes), which are readily accessible to all employees who have the potential for exposure.

Prepare and
Protect
Personnel
Isolate & Protect
Contaminated
Zone
Inspect from
Source Out Test Surfaces
Clean, Bag, and
Disinfect
Deodorize Quality Control
Decontaminate
Equipment &
Self
Contact
Disposal
Company
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB i. Employees will wash hands or any other skin with soap and water, or flush mucous membranes with water immediately or as soon as feasible following contact of such body areas with blood or other potentially infectious materials.
ii. Employees will wash their hands immediately or as soon as feasible after removal of gloves or other personal protective equipment. When antiseptic hand cleaners or towelettes are used, hands will be washed with soap and running water as soon as feasible. Do not reuse gloves. b. Containers for contaminated materials including sharps having the following characteristics:
i. Puncture resistant.
ii. Color-coded or labeled with a Biohazard Warning Label. iii. Leak proof on the sides and bottom.
iv. Secondary containers which are:

1. Leak proof.

2. Color -coded or labeled with a Biohazard Warning Label.

3. Puncture resistant.

4. The company has adopted the following Work Practice Controls as part of our Bloodborne Pathogens Compliance Program:
a. Employees wash their hands with soap and water immediately or as soon as possible, after removal of potentially contaminated gloves or personal protective equipment.
b. Following any contact of body areas with blood or any other infectious materials, employees wash their hands and any other exposed skin with soap and water immediately or as soon as possible. They also flush exposed mucous membranes with water.
c. Eating, drinking, smoking, applying cosmetics or lip balm and handling contact lenses is prohibited in work areas where there is potential exposure to bloodborne pathogens.
d. Materials containing blood or other materials are placed in designated leak-proof containers, appropriately labeled, for handling and storage. e. If outside contamination of a primary container occurs, that container is placed within a second leak-proof container, appropriately labeled, for handling and storage. (If the specimen can puncture the primary container, the secondary container must be puncture resistant as well).
f. Equipment which becomes contaminated, is examined prior to servicing or shipping, and decontaminated as necessary (unless it can be demonstrated that decontamination is not feasible).
i. An appropriate Biohazard Warning Label is attached to any contaminated equipment, identifying the contaminated portions.
g. When a new employee is hired or an employee’s job changes, the following process takes place to ensure that they are trained in the appropriate Work Practice Controls:

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB i. The employee's tasks and procedures are checked against Task Lists, identified in the Exposure Control Plan as those in which occupational exposure occurs.
ii. If the employee is transferring from one job to another within our operation, the job tasks/procedures pertaining to their previous position are also checked against these lists.

Isola
te & Protect Contaminated Zone

1. Place “BioHazard” signs to warn others of the contamination

2. Set containment to provide:
a. Protection from Contaminated Zone
i. PPE required
b. Clean Staging Area
i. PPE donning and doffing
ii. Equipment decontamination
c. Support Zone
i. PPE not required, but anything in this zone must be decontaminated first if travelling from Contaminated Zone.

Insp
ect from Source Out

1. Start where the victim or deceased was

2. Main body removal must be completed prior to work beginning a. Does not include brain matter
b. Proper handling agencies should have already been on site to remove

3. Review all building materials and contents for damage

4. Create scope for crew following the Remediation Protocol Remediat
ion Protocol

1. Clean, Bag, and Disinfect
a. Anything salvageable, pack and take out for cleaning b. Non-salvageable items:
i. Containers that meet Bloodborne Pathogen Exposure Plan ii. Containers should not to exceed 40lbs
iii. Containers are closed, sealed with red biomed tape and labeled c. The following procedures are used with all of types of Blood or OPIM wastes:
i. They are discarded or "bagged" in containers that are:

1. Closeable.

2. Puncture resistant if the discarded materials have the potential to penetrate the container.

3. Leak proof if the potential for fluid spill or leakage exists.

4. Red in color or labeled with the appropriate Biohazard Warning Label. ii. Waste will be:

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

1. Waste containers are maintained upright, routinely replaced and not allowed to overfill.

2. Whenever our employees move containers of regulated waste from one area to another the containers are immediately closed and placed inside an appropriate secondary container if leakage is possible from the first container.

Genera
l Cleaning Process- In most cases non-porous materials can be cleaned and sanitized.

Porous materials cannot be cleaned and sanitized to a standard which does not create a health hazard. Below outlines the cleaning process for the overall jobsite and specific materials.

2. Disinfect contaminated surfaces before starting, allow for dwell time

3. Remove gross material
a. Start with largest areas first
b. Soak up blood or other OPIM
c. Place in appropriate biohazard container

4. Wash completely
a. Vertical surfaces start from top and finish at the bottom b. Horizontal surfaces start from source and work outward

5. Rinse thoroughly

6. Disinfect and allow for dwell time

7. Dispose of materials
a. In proper bins in accordance with the company’s Bloodborne Pathogen exposure plan

8. Building Materials
a. Drywall
i. Ceiling

1. Work top to bottom while cleaning

2. Removal may be necessary if penetrated
ii. Walls

1. Salvageability depends on paint type used
a. Some may be scrubbed with soft bristles or sponge pads b. Spray with disinfectant and wiped until contamination removed
c. Work from top to bottom
i. If floor is unaffected, use floor protection to reduce cross-contamination
d. Rinse
e. Disinfect with proper dwell time
b. Ceramic Tile
i. Asbestos concerns
ii. Most cases can be cleaned due to non-porous
iii. Clean grout
c. Acoustic Tile
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB i. Asbestos concerns
ii. Remove
iii. Clean grid
d. Wood
i. Floors

1. If floors are sealed, they generally can be cleaned and sanitized

2. If floors are unsealed or has a poor seal most likely it will be unsalvageable
a. If blood or OPIM has travelled into the seams, floor must be removed

3. Check boards, seams and under molding or baseboards

4. Clean and disinfect sealed floors
a. Start at source, clean outward
b. Spray with disinfectant
c. Remove gross material
d. Clean area
e. Rinse area
f. Disinfectant area allowing for dwell time
ii. Cabinets

1. If cabinets are sealed or painted, they generally can be cleaned and sanitized

2. If cabinets are unsealed or have a poor seal most likely it will be unsalvageable
a. If blood or OPIM has travelled into the seams, floor must be removed

3. Check boards, seams and under molding or baseboards

4. Clean and disinfect sealed wood
a. Clean starting from the top to the bottom
b. Spray with disinfectant
c. Remove gross material
d. Clean area
e. Rinse area
f. Disinfectant area allowing for dwell time
iii. Painted wood

1. Spray with cleaner

2. Scrape off big pieces (plastic scrapers will reduce scratches) iv. Open joists

1. Spray with cleaner

2. Scrape

3. Spray with disinfectant
e. Glass
i. Start at source, clean outward
ii. Spray with disinfectant
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB iii. Remove gross material
iv. Clean area
v. Rinse area
vi. Disinfectant area allowing for dwell time
f. Carpet & Pad
i. Fibers will usually wick quickly so generally unsalvageable once stained ii. Cut out affected area and dispose

1. Blood and OPIM can travel therefore check the underside of the carpet to estimate the size of the stain

2. Stain will usually be larger on the underside of the carpet

3. Cut into small pieces then put into biohazard bins
g. Concrete
i. Disinfect, allow for dwell time
ii. Remove gross contaminates

1. May need run-off barriers to protect outside area or storm drains iii. Apply cleaner and scrub
iv. Catch all run off-do not drain in storm drains

1. Absorb with towel then dispose with other biohazard material

2. Absorbent material that can be swept up or HEPA vac then dispose with other biohazard material
v. Hydrogen peroxide or bleach for remaining stains
vi. May need to be repainted or sealed
vii. Same process for indoor (like garages) or outdoor (parking lots) h. Vinyl
i. Asbestos concerns
ii. If in good condition, may be cleaned and sanitized
iii. If in poor condition (cracked, cuts, anything that would make blood or OPIM leak to subfloor) most likely it will be unsalvageable

1. If blood or OPIM has travelled into the seams, vinyl must be removed iv. Check boards, seams and under molding or baseboards v. Clean and disinfect sealed floors

1. Start at source, clean outward

2. Spray with disinfectant

3. Remove gross material

4. Clean area

5. Rinse area

6. Disinfectant area allowing for dwell time
i. Other
i. Fixtures (lights, light switches, outlets, plugs, air conditioner, etc)

1. Use general cleaning process

2. If stained, dispose of with other biohazardous material ii. Bathtubs

1. Sometimes the source
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

2. Generally ok to dispose of blood down the drain
a. Need to check if septic tanks are involved

3. Gross material should not go down drains
a. Catch then dispose of with other biohazard waste

4. Depending on the condition of the tub prior to damage, may be stained and not salvageable

5. Follow general cleaning process

9. Contents
a. Appliances
i. Use general cleaning process

1. Open all lids and compartments
ii. If stained, dispose of with other biohazardous material b. Computers
i. Mostly can be saved but may be needed if investigation is in progress c. Soft Goods
i. Cannot be certified as disinfected
ii. Non-salvageable
iii. If jobsite contact, family or others insist on keeping, sign release d. Upholstery
i. Generally unsalvageable once stained
ii. Cut out contamination

1. Contaminated pieces in proper biohazard bins

2. Non -contaminated pieces in regular trash
e. Mattress and Box Springs
i. Generally unsalvageable once stained
ii. Cut out contamination

1. Contaminated pieces in proper biohazard bins

2. Non -contaminated pieces in regular trash
f. Wood furniture
i. Sealed variety can usually be cleaned
ii. Open all doors and cabinets, blood and OPIM can travel iii. Clean from top to the bottom
iv. Rinse and disinfect
Deodor
ize- After following the general cleaning guidelines (removing the source of the odor)

1. Counteract with masking agent

2. Ventilate the area

3. Absorb the odor through the use of hydroxyl

4. Encapsulate the odor with sealer which will block odor from returning Deco
ntaminate- Once complete, tools, equipment and workers need to be decontaminated.

Tools and Equipment:

1. Before exiting the Clean Staging Area all tools will be cleaned and disinfected Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

2. Decontaminated equipment may be passed through to support zone Decontaminate Self:

1. Doff disposal PPE into appropriate biohazardous bins

2. Decontaminate re-usable PPE (respirator, work gloves, knee pads, etc.) Perso
nal Protection Equipment (PPE)
Used to prevent exposure to blood borne pathogens, West Nile Virus, histoplasmosis, hanta virus, heat stroke and poison oak. Include, but not limited to:
• Tyvek suit with hood and booties
• Proper footwear under the Tyvek suits
• Full face respirator
o Exception: If the work is conducted outside, N95 and safety glasses may be worn instead of full-face. The employee may choose this option due to heat consideration, otherwise they can still wear a full face. • Nitrile gloves (first layer)
• Cut resistant leather gloves (second layer)
• Needle grabbers
• Sharps containers
• At hire: Each employee is issued a PPE bag. This includes work gloves, nitrile gloves, hard hat, respirator mask, ear plugs, eye protection (safety glasses and goggles), N95 masks and 3 different types of Tyvek suits.
• Daily, employees are expected to bring their PPE bag with them every day on every job.

The PPE bag does not limit the employees in taking additional PPE with them as the work scope requires. The PPE bag is a backup, all employees may get as much PPE as necessary to complete the work scope in the safest manner possible. • Steal toe boots- if a jobsite requires the use of heavy equipment. • Hard hats- if a jobsite requires the use of heavy equipment, or if work is happening above them where there is the possibility of something falling on them. • Safety vest
• Fall arrest system- when working near a drop off or on a steep embankment • Confined Space Entry
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
d)References
Company Name: Contra Costa County Office of the Sheriff
Address: 1000 Ward St.

City, State, Zip: Martinez, CA, 94553
Contact Person: Lauren Brown
Phone Number: 925-655-0000
Email: [email protected]
Services Provided: Started working with Contra Costa County Office of the Sheriff during the COVID-19 Pandemic. We provided both preventative cleanings and confirmed/suspected decontamination cleaning services. These services were performed at West County Detention Facilit
y, Martinez Detention Facility, Marsh Creek Detenti on Facility, County Jail, Coroner's Division, Forensic Services Division and offices staffed by Contra Costa County Office of the Sheri
ff.

From there we provided deep cleaning services, water extraction and restoration caused by intentional inmate flooding and biohazardous cleaning services. We have successfully cleaned and removed blood, vomit and other bodily waste including fecal matter and urine from the inmate’
s detention cells, common areas, transfer stations and patrol vehicles.

Company Name: Contra Costa Water District
Address: 1331 Concord Ave.

City, State, Zip: Concord, CA, 94520
Contact Person: Greg Buncab
Phone Number: 925-688-8023
Email: [email protected]
Services Provided: We provide a variety of biohazardous cleaning and removal services, as well as full scale homeless encampment abatement services. The majority of the biohazardous cleanings have been human waste from homeless and have been in everything from clear buckets, so disgusted/unsuspecting containers. When the Canal Patrol Officers come across any biohazards, the
y notify us to assist with the cleaning. Most of the locations where this was discovered are along their many miles of canals. So, we worked very closely with them to allow access, open and closed gates and the Canal Officer’s provide securi ty as needed.

We also partner with them and the City of Antioch to conduct inter-agency encampment abatement services. They have multiple locations where juri sdictional lines are drawn with a chain link fence where one side is Conta Costa Water District, and the other is the City of Antioch. ServiceMaster has a contract with both agencies and after learning of these specific hot spots recommended posting notices to vacate be done at the same time as an attempt to mitigate the chances the people won’t jump cross under/over and through the fence to the other agencies side and then come right back when the work is done.

ServiceMaster obtained permission from both agencies to notify the other agency when a planned abatement project is scheduled. We have already seen in a short period; the size and

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
severity of these hot spots have not grown as quickly as in the past. Inter-agency communication is one of ServiceMaster's strong skill sets and we are happy to put it to good use!
Company Nam
e: City of Novato
Address: 922 Machin Ave.

City, State, Zip: Novato, CA, 94945
Contact Person: Lyle Waite
Phone Number: 415-858-8819
Email: [email protected]
Services Provided: Since 2021, ServiceMaster has been providing routine 2X ’s a week cleaning
at the city’s temporary “open air shelter”. This has been a very interesting approach by a city to try and minimize the encampments throughout the city. They provide a designated safe area where the people can bring their belongings in to safely sleep/live.

They contract ServiceMaster to clean 2X’s a week the common areas, protopodites, eating area and surrounding zones on the
other side of the wooden fence where trash/debris/biohazards are discarded. We also provide emergency services for anything biohazardous and human waste is found on an as needed basis. The majority of the biohazardous waste is fecal matter and urine being discarded in the wrong area, as well as drug paraphernalia.

This is another example where ServiceMaster crews utilize their training and empathy to treat the people with respect and dignity. The crew that provides the routine cleanings knows them all and addresses them by name. Since we have started the routine cleanings, the city has seen a de crease in l arge encampments throughout the city and the number of instances where the police have to get involved diminish as well.

Company Name: County of Tehama Sheriff's Office
Address: 22840 Antelope Blvd.

City,
State, Zip: Red Bluff, CA, 96080
Contact Person: Ashley Schaack
Phone Number: 530-528-8979
Email: [email protected]
Services Provided
: Cleaned biohazardous waste including blood, vomit, fecal matter, urine and selivia from patrol vehicles, holding cells and crime scenes.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
Name of Business: Contra Costa County Public Works - Maintenance Division Address: 2475 Waterbird Way, Martinez, CA 94553
Contact person & Title: Jason Quinones, Field Operations Manager Phone number: 925-723-2295
E-mail address: [email protected]
Description of Services: Cap of $3,000,00 for Homeless Encampment Abatement Services and Emergency Biohazardous cleaning and Restoration Services.

Name of Business: City of Pittsburg
Address: 357 E. 12th St., Pittsburg, CA 94565
Contact person: Bryan Ballardo, Public Works Superintendent Phone number: 925-252-4908
E-mail address: [email protected]
Description of Services: Homeless Encampment Abatement Services. We have done a ful l decontamination cleaning and removal of all the drug paraphernalia from an abandoned structure tha t was being used as a ‘shoot house’. We also have removed biohazards from the City’s Courthouse , Library and City Hall. We removed 16 tons in one job in a ¾ mile long canal tunnel.

Name of Business: City of Antioch
Address: 1201 W. 4th St., Antioch, CA 94531
Contact person: Gonzalo “Jr.” Ramos, Collections Supervisor Phone number: 925-506-0393
Email address: [email protected]
och.ca.us
Description of Services: Cap of $2,316,360 for Homeless Encampments Abatement, Illegal Dumping/ Debris Collection and Disposal, Biohazardous Collection and Disposal and Restoration Services. We have removed multiple large encampments. Most are a couple days of work and one was almost a References Continued
Additional Local Public Entity Clients:
 Contra Costa County Office of the Sheriff
 Contra Costa County Public Works
 Contra Costa Health Services
 Judicial Council of California (JCC)
 CA Department of Corrections & Rehabilitation
 California Highway Patrol
 County of San Mateo
 County of Sacramento
 City & County of San Francisco
 City of Sacramento
 City of Antioch
 City of Pittsburg
 City of Martinez
 City of Concord
 City of Oakland
 State of CA- Department of General Services
 Department of Veteran Affairs
 CA Sanitary Risk Management Authority
 Vallejo Flood and Wastewater District
 Central Contra Costa Sanitary District
 City of San Jose
 City of Hayward
 City of Albany
 City of Novato
 City of Santa Rosa
 City of Redding
 City of South San Francisco
 City of Pacifica
 School Districts
 Colleges and University's

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Secretary of State
Certificate of Status
I, SHIRLEY N. WEBER, PH.D., California Secretary of State, hereby certify:

Entity Name: SHARJO, LLC
Entity No.: 1509470
Registration Date: 07/10/1989
Entity Type: Limited Liability Company - CA
Formed In: CALIFORNIA
Status: Active
The above referenced entity is active on the Secretary of State's records and is authorized to exercise all its powers, rights and privileges in California.

This certificate relates to the status of the entity on the Secretary of State’s records as of the date of this certificate and does not reflect documents that are pending review or other events that may impact status.

No information is available from this office regarding the financial condition, status of licenses, if any, business activities or practices of the entity.

IN WITNESS WHEREOF, I execute this certificate and affix the Great Seal of the State of California this day of June 07, 2024.

SHIRLEY N. WEBER, PH.D.

Secretary of State
Certificate No.:

To verify the issuance of this Certificate, use the Certificate No. above with the Secretary of State Certification Verification Search available at bizfileOnline.sos.ca.gov. 117290730
e) Current Licenses and Certifications

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Yana Garcia
Secretary for
Environmental Protection
Department of Toxic Substances Control
Meredith Williams, Ph.D. , Director
1001 "I" Street
P.O. Box 806
Sacramento, California 95812-0806
Gavin Newsom
Governor
ATTN: JEAN NADOLNE
SHARJO LLC HQ
5451 INDUSTRIAL WAY
BENICIA CA 94510
EPA ID Number Issued: April 3, 2001
Facility Location:
5451 INDUSTRIAL WAY
BENICIA CA 94510
PERMANENT RECORD ­ DO NOT DESTROY.

YOUR CALIFORNIA EPA IDENTIFICATION NUMBER IS:

CAR000072538
This is to acknowledge that a permanent California Environmental Protection Agency Identification (EPA ID) Number has been assigned to your place of business.

An EPA ID Number is assigned to a person or business at a specific site. It is only valid for  the location and person or business to which it was assigned. If your business has multiple generation sites, each site must have its own unique number. If you stop handling hazardous waste, move your business, change ownership, change mailing address, or change the type or amount of waste you handle, you must notify the Department of Toxic Substances Control immediately
. If your business has moved, your EPA ID Number must be canceled. A new number must be obtained for your new location if you continue to generate hazardous waste.

This EPA ID Number must be used for all manifesting, record keeping, and reporting requirements.

Please retain this notice in your files.

Department of Toxic Substances Control
For questions, visit our website at https://hwts.dtsc.ca.gov and select reports.

Operator's Initials: EPA
Version: January 2017

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

APPLICATION FOR

PUBLIC WORKS CONTRACTOR REGISTRATION
Registration Information
Type: Public Works
Period: 07/01/2022 06/30/2025
Contractor Information
Contractor Name: SHARJO, INC.

Trade Name: SERVICEMASTER RESTORATION SERVICES
License Type Number: 1000017351
Contractor Physical Address
Contractor Name: SHARJO, INC.

Trade Name: ServiceMaster Recovery Management (SRM)
License Type Number: 1000017351
Contractor Physical Address
Physical Business Country: United States of America Physical Business City/ Province:

Benicia
Physical Business Address: 5451 Industrial Way Physical Business State: CA Physical Business Postal
Code:
94510
Contractor Mailing Address
Mailing Country: United States of America Mailing City /Province: Benicia Mailing Address: 5451 Industrial Way Mailing State: CA Mailing Postal Code: 94510
Contact Info
Daytime Phone: Daytime Phone Ext.:

Mobile Phone: Business Email: [email protected]
Applicant’s Email: [email protected]

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC dba ServiceMaster Restoration Services
has fulfilled the requirements of the Toxic Substances Control Act (TSCA) Section 402, and has received certification to conduct lead-based paint renovation, repair, and painting activities pursuant to 40 CFR Part 745.89
All EPA Administered States, Tribes, and Territories
This certification is valid from the date of issuance and expires May 27, 2025 NAT-45203-3
Certification #
March 25, 2020
Issued On
Michelle Price, Chief
Lead, Heavy Metals, and Inorganics Branch

LICENCES AND CERTIFICATIONS
Page of 107

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

STATE OF CALIFORNIA-HEALTH AND HUMAN SERVICES AGENCY
California Department of Public Health
Medical Waste Management Program
MS 7405, IMS K-2
P.O. Box 997377
Sacramento, CA 95899-7377
www.cdph.ca.gov/MedicalWaste

SHARJO, LLC SERVICE MASTER RESTORATION SERVICES
5451 Industrial Way
BENICIA, CA 94510
Dear Sir/Madam:

Gavin Newsom, Governor
Date: 2/5/2024
Registrant Identifier: TSW 738
Your Trauma Scene Waste Management Practitioner certificate is shown below. Please retain this certificate for your records.

If you have questions regarding this certificate, please call (916) 449-5671.

STATE OF CALIFORNIA
Department of Public Health
Medical Waste Management Program

SHARJO, LLC SERVICE MASTER RESTORATION SERVICES
5451 Industrial Way
BENICIA, CA 94510
Registration No. Treatment No.
738
is registered as a

TRAUMA SCENE WASTE MANAGEMENT PRACTITIONER
Annual Expiration Date
1/15/2025
The facility named herein is registered pursuant to the provisions of the Medical Waste Management Act, Division 104, Part 14, Chapter 5 of the California Health and Safety Code, and shall be subject to all applicable provisions of the law. This permit is not transferable.

Date Issued: 2/5/2024 Thomas Horner, Chief
Medical Waste Management Program
in the county of Solano

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

LICENCES AND CERTIFICATIONS

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB f) Project Approach to Delivering Services
ServiceMaster is properly licensed, trained, and qualified to safely handle and remove any b iohazardous waste. ServiceMaster crews understand the importance of handling and disposing of biohazardous and/ or
hazardous waste following all appropriate laws and regulations. It is extremely i mportant to separate out any combustible liquid/container such as gasoline and propane tanks, m otor oil, paint, lead and asbestos materials, chemicals, and corrosive materials, etc. to ensure they are not disposed of with other nonhazardous waste. Regulatory Guidelines- ServiceMaster is well versed and aligned with the established guidelines of the following agencies:
• Centers for Diseases Control and Prevention (CDC)
• Occupational Safety and Health Administration (OSHA)
• U.S. Environmental
Protection Agency (EPA)
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
Since we have our Hazardous Waste Transporter Registration Certificate, we can legally transport the biohazardous waste to a disposal facility to be disposed of following all applicable laws and regulations.

We are aware of permits required by the Army Corp of Engine ers, State of California, and/or Contra
Costa County and how to obtain them. Additionally, we are trained in how to complete the CA Uniform Hazardous Waste Manifest required in transporting hazardous waste.

Communication is KEY
When emergency crime scene and biohazardous cleaning services are needed there is no time to waste and important steps need to take place to successfully conduct these types of services. ServiceMaster
has already trained,
licensed, prepared and equipped our work force for these types of jobs well before we get the request for service from a client. Successful preparation, excellent communication and a large work force allow us to respond easily within the four-hour window for any City of Richmond's Police Department requests for service 24/7/365.

Request for Service
The City of Richmond's Police Department will be provided our 24/7/365 call center and direct cell phone and emails for all the key players. Both our call center and key players are well versed is dealing with police dispatch centers. Our team will gather
all the required information from the dispatch center
and relay instructions in real time to our team responding. It is vital for both pa rties to have all the
necessary contact information of the other party.

Responding to the Requests
All of ServiceMaster's extensive training and preparation shine through when we get these calls for
service. Our professionalism is apparent when responding to situations where we have to interact with the public, the officers,
the cornier, the city representatives, etc. Our team knows how to conduct their job in a respectful, safe and efficient manner. They are trained to direct any communication/questions/ concern to the dedicated
officer/city representative. We arrive promptly, clean and remove all physical hazards as well as biohazards while following all laws and regulations, and leave the area in a sanitized,
clean and safe for the public/officer/city. Then we transport all physical hazards as well as biohazards for immediate disposal, while following all laws and regulations.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB g) Quality Control Measures
Serv
iceMaster understands the importance of ensuring we will provide the City of Richmond’s Police Department with the high quality of services required to successfully conduct these types of cleaning services on a routine as well as an emergency basis. Biohazardous and crime scene cleaning services, by nature, are dangerous. We fully understand the importance of selecting a vendor that not only can do the work but will do so without issues throughout the life of the agreement. ServiceMaster will implement quality control measures that protect our own people, the public and the City of Richmond’s Police Department.

Quali
ty control measures start at the company level: ServiceMaster is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, or sexual orientation. We hire a diverse workforce at all levels and take pride in our ability to train and promote from within our company.

On the m
anagement side, we go out of our way to recognize employees that truly embody this mentality and display it at work. Including, but not limited to formal recognitions/awards all the way up to promotions and bonuses. By doing everything we can from a managerial side to provide trainings and foster a safe and respectful company culture for our own employees, it also empowers our employees to bring this same mentality with them to the job sites when interacting with the public and city representatives.

If any
team member finds this type of work beyond what they can emotionally sustain, they will not be asked or required to perform such work. If team members experience any psychological issues after performing this type of work, the company will offer them professional help in understanding and dealing with their experiences.

Service
Master will never make our employees perform job tasks and/or work in situations that they are not fully comfortable and capable of working in. We fully understand that sometimes these trauma and biohazardous cleaning situations are not the right fit for some people. We will never discipline individuals that feel this way. Instead, we empower our staff to voice any/all concerns. That way, we can find the right type of work for them. This also helps us ensure that each person we put on these types of cleaning is the right fit for the job.

Quali
ty control measures on the public interactions level: When performing trauma scene cleanups, team members might meet or interact with surviving family member(s). The sudden loss of a family member is one of the most traumatic events that a person can experience.

Then, at such a disturbing and stressful moment, to have a total stranger come onto the scene to perform cleanup work before the family’s real grieving process has begun makes for a difficult situation. Our team members may need to discuss business matters with an appropriate family member before work can commence. The following are best practices to follow when interacting with grieving family members:

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB • Have one person be the point of contact who handles all communication with anyone outside the working team.
• Help those affected regain a sense of control of their situation. • Explain in as much detail as needed the cleanup steps to be taken and how long the process will take. Do not be graphic when providing details of the clean-up process. • Leave the customer with contact phone numbers as well as other pertinent documentation.

The following are practices to avoid while interacting with grieving family members:
• Do not ask questions about what happened that do not pertain to getting the info necessary to assess and remediate the loss site
o Should the client wish to recount the story, use active listening skills and have empathy to the situation
• Do not engage in any inappropriate conversation
• Do not make any definitive statements concerning the event Empath
y and understanding of the situation and the emotions that are being felt is mandatory, and this requires a level of compassion and real sensitivity. The lead technician should receive training from a professional in the field of psychology who can explain what the family members are experiencing and how to work with them both to get the cleanup job completed and to be minimally intrusive into their lives during this time of distress.

It shoul
d go without saying, but everything that occurs at a trauma scene site is confidential.

Nothing should ever appear on social media in any form about what was seen, said or performed as work. Furthermore, all photographs of the scene taken before, during and after cleanup must remain strictly confidential. All photos and documentation must be on company issued devices and not on personal phones.

Quali
ty control measures at the jobsite: Post cleaning testing is conducted utilizing ATP (adenosine triphosphate) – A substance present in all living cells that provides energy for many metabolic processes. Swab testing results in a reading or RLU, Relative Light Units. This refractive measurement indicates the presence or absence of biological matter. As a post cleaning test RLU of 0 is desired.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520
g) Continued- Reporting Mechanisms
Work Orders & Authorizations
From
the start of a job to completion of work, ServiceMaster will provide the City of Richmond's Police Department with a dedicated administrative team. This team will be responsible for making sure all documentation, certifications, work orders, work authorizations and requests for orders are issued to the correct parties. They will be available to provide you with any documentation needed while a job is underway.

Completion of the Biohazardous Cleaning Project & Invoicing Packet:

At the end of every biohazardous cleaning project, ServiceMaster will notify the City of Richmond's Police Dep
artment of its completion and provide an invoicing packet as early as one week of job completion, but never longer than 30 days. Whichever the preferred delivery time frame of the City of Richmond's Police Department, we can easily accommodate. The invoice packets will include the projects type of debris removed, labor, materia ls and equipment used, before and after high- definition pictures, biohazard/hazmat encountered, disposal costs, summary of agencies involved, and any other information that should be related to the city. The invoice packets will be supplied as pe
r contract requirements and in the client’s preferred delivery method.

Monthly/Quarterly reports will be tracked and presented by Andy Dobbs, National Account Manager.

These
reports can be a running spreadsheet. Each report will include all the specific and i mportant information for each cleaning category. Including, but not limited to number of sites cle aned during that
month/quarter, dates, locations (squad cars, holding cells, facilities, crime scenes), type of cleanings (routine, emergency, disinfecting, crime scene, biohazardous) total amount of waste removed,
specific types of waste removed (routine trash, biohazardous waste, drug paraphernalia etc.) amount of marijuana disposed of and total costs per quarter for each category and/or anything else the City of Richmond's Police Department would like.

These
reports can be easily customized to meet any specific requirements of the and/or anything else the City of Richmond's Poli
ce Department would like.

Follow up
We understand
the importance of our clients and maintaining strong, l ong-term partnerships. To achieve this, we lis ten to what is important to them both in the overall partnership and within each project.

We clearly communicate the scope of work needed on each project, update them as work is be
ing done, let them know if there a re uncovered challenges, do everything we stated we would do, and follow up after completion to make sure they are satisfied. At the completion of every job, we have
a Certificate of Satisfaction document sent to the client. Additionally, every client is asked to complete an NPS survey and track the results so we can modify our training and processes if needed.

If
at any time a client feels we did not meet their expectations, we discuss the issues, determine a re
solution, and correct the issue.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Machine Safety
Vehicle Safety
Hand and Power Tool Safety
COVID
-19/Pandemic
Hot Conditions
Cold Conditions
Injury & Illness Prevention
Safe Lifting
Personal Protective Equipment (PPE)
Ladder
Safety
Hazard Communication
Emergency Action Plan
Confined Space
Entry
Respiratory Protection
Hearing Conservation
Blood Bourne Pathogens
Ergonomi
cs
Fall Protection
Powered Industrial Trucks
Chemical Safety
Compliance with Safety and Regulatory Requirements
In addition to the more detailed explanation provided in section c) p.21-29, ServiceMaster takes pride in our immaculate safety record while working on biohazardous projects. We have the training, experience, and professionali sm to protect our own employees, the public and the public entity we are contracting.

ServiceMaster Restoration Services has a full-time Safety Manager that presents safety training to each employee as part of their on-boarding and continues it throughout their employment tenure with our company. Every morning starts with a safety meeting. Additionally, every employee that is working on an abatement project is required to wear all appropriate PPE and any other equipment needed to safely perform their task.

Our standard safety programs:

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

ServiceMaster will make any and all training records, licenses, and certifications available to the City of Richmond's Police Department. When you partner with ServiceMaster, you partner with a vendor that takes safety seriously!
Bloodborne Pathogen Safety Procedure and Training
Our bloodborne pathogen exposure plan is compliant with Federal and CalOSHA standards. The plan discusses the job titles and work tasks that would be potentially exposed to bloodborne pathogens. Our plan outlines the engineered controls, work practices and PPE ne cessary to protect our team from
exposure. In the case of an exposure, the plan dictates the necessary response steps per OSHA and CalOSHA standards.

Training is done for new hires and all ServiceMaster Operations employees annually.

Cleaning Chem
icals and Cleaning Agents
We care about preserving our planet and the safety of all that reside therein. Each of our branches has active recycling programs and energy saving equipment, heating, and lighting systems. Support employee
s can work remotely lowering their gas emissions. Lastly, our proprietary cleaning and disinfe
ction products are eco-friendly. We would not and will not ever use any banned chemicals or cleaning agents as defined by the Food and Drug Administration (FDA). We will happily provide our SDS sheets, when needed.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB a) Cleaning and Biohazard Cleaning Services
Over the years ServiceMaster has seen most of the biohazardous waste and crime scene cleanup can be properly conducted with a crew of two to three. While a skilled set of a couple technicians with one vehicle with all the needed materials, tools, PPE, etc. should be able to accommodate a large number of these requests for services, ServiceMaster wanted to include our full prevailing wage price sheet (see. p. 54-59) in addition, for your review.

Labor Rates: The below labor rates include all health, dental, vision, paid vacations, and 401K
options, overhead and profit and will be the total labor costs the City of Richmond's Police Department.

Restoration Technician= $125 an hour, per Tech or $187.50 an hour, per Tech (OT/Weekend) o The Restoration Technicians will be responsible for doing any cleaning requests of us.

Project Manager= $135 an hour, per Project Manager
o Responsible for supporting the Technicians in the field with everything needed to safely and efficiently conduct the cle anings. Would be brought in on any larger, or challenging cleaning projects.

Admin. Asst./Clerical= $47 an hour, per Admin. Asst./Clerical o An average of one hour total needed per cleaning project.

National Account Manager= $0 charge to the City of Richmond's Police Department. Andy Dobbs will serve as the main point of contact for the City of Richmond's Police Department. Even though there is not going to be a charge for his time, he will also commit to managing the contract, be available to receive new job requests, provide updates on job progress, communicate any issues, and ensure accurate billing invoice packets are sent to the client.

Andy will also be available to attend any monthly/quarterly meetings needed. At these monthly/ quarterly meetings he will present a report on all request for services from the previous term, the cost, and any other information the client would like. These reports are easily customized to meet any contract and client preferences.

Branch Manager, Regional Manager, or Chief Operating Officer= $0. the City of Richmond's Police Department will not incur a charge for any time spent on a project from these roles.

Administrative Costs: We provided the cost for any possible charge that is separate from the labor rates. Further explanation is needed because not all of these will be charged each day and will vary based on the size and severity of a specific job. If there is a large biohazardous cleaning job that would require a large labor force/more labor hours and would as well require more mate
rials, equipment and amount of disposal charge s in comparison to smaller jobs, so we hope this explanation helps add further clarification.

B. Cost
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Materials & Equipment
Bags, 6 mil, Black= $109 for a roll of 75 bags. These are used to bag/transport non- hazardous waste. The City of Richmond's Police Department would only be charged the amount used for the day and would be reflected in the invoice packet.

Tyvek suits with hood and boot= $14 per pair, per technician. The City of Richmond's Police Department would only be charged the amount used for the day and would be reflected in the invoice packet.

Full Face Respirator Mask= $22.50 each. One per technician per day, in general.

Respirator P-100 Pancake Filter= $25 each.

Gloves, Latex Disposal= $37.50 for a box of 100. The City of Richmond's Police Department w
ould only be charged the amount used for the day and would be reflected in the invoice packet.

Gloves, Leather= $13 per pair. Our technicians are instructed to treat the se as their own and attempt to use them as long as possible, if they are able to be safely cleaned.

Duct
Tape= $8 per roll. The City of Richmond's Polic e Department would only be charged the amount used for the day and would be reflected in the invoice packet.

Vehicles (Box Truck, Hydraulic Demo Truck, Van- Cargo/Passenger and Field/Supervisor ½ Ton Truck) The City of Richmond's Police Department would only be char
ged the rate per hour used per vehicle and that charge would be reflected in the invoice packet.

To add a little more clarity on the vehicles, here are the most common ways they are used for this type of work: Smaller jobs that only need two technicians would only need one vehicle. As the jobs increase in size and severity, where more labor force is required so would the need for additional vehicles. We will perform best practices and use only the required vehicles for the day/specific job.

H
azardous Material Disposal= $250 for a 55-Gallon Drum.

Disposal Charge (Non-Hazardous)= Disposal cost plus 20%. The City of Richmond's Police Department would only be charged the daily disposal used for the day and our invoice packet would also include the actual dump receipt as proof of accurate charge to the client.

Small Tools Charge= 3% of the total labor charge each day.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB b) Emergency Response Services
The hourly rate of all services, including routine/planned, deep cleaning, biohazardous cleanings and any emergency response services will be the same as above. The only variable being the time of day/night.

Restoration Technician= $125 an hour (Monday- Friday 7am-5pm) Restoration Technician= $187.50 an hour (5pm-7am and weekends) Project Manager= $135 an hour (Monday- Friday 7am-5pm)
Project Manager= $202.50 an hour (5pm-7am and weekends) • All material,
equipment, tools and/or any additional fees will not be impacted by the time/day of the requested services.
• ServiceMaster is an emergency response restoration vendor. We fully understand the importance of being able to respond to requests for services immediately. Our general response time upon first notification of a loss/request for services is 1-3 hours. We can 100% guarantee our response times will be within, or sooner than the City of Richmond Police Department’s 4-hour maximum response time.

While our Concord branch will be mainly responding to any new, or emergency cleaning services request and will have no issues being on-site within the 4-hour maximum response time but should there be a reason this branch cannot get there in time, we can deploy from multiple other branches (Benicia, Santa Rosa or Milpitas). No matter what ServiceMaster will be able to respond 24/4/365 and be on-site within 4-hours. • ServiceMaster will not be charging an additional fee for emergency response services.

ServiceM
aster has provided these services for many public entities in the Bay Area, and we are committed to the long-term type of partnership as well. We are more than happy to customize our labor force, materials, and equipment to fit your exact needs. If our rates and how we provided the additional explanation does not conform to your already existing model, we would greatly appreciate the opportunity to discuss with the City of Richmond's Police Department representative so we can get a better understanding what you are exactly looking for and come back to you with any alterations you would like.
***Full Prevailing Wage Price Sheet on p. 54-59***
Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB C. Scope of Services
The detailed description of ServiceMaster’s cleaning processes, techniques and how regulatory
compliance and safety standards on p. 21-29 provides evidence that ServiceMaster can
meet or exceed all the requirements of the Scope of Services.

ServiceMaster will follow all protocols for cleaning and disinfecting the Police Department gym, bunk house, temporary holding facilities, other facilities of the Police Department and Police Department vehicles. As well as cleaning disinfecting, and sanitizing crime scenes in residential areas, commercial areas, veh icles, and open-air public and private areas withing the City of Richmond.

ServiceMaster is fully capable and willing to respond to crime scenes, traffic collisions, jails, City buildings, City property, City vehicles and will fully remove and dispose of ALL biohazardous waste. Including, but not limited to, bo dily fl uids, drug paraphernalia, sharps, clothing, sewage discharge, vomit, blood, marijuana destruction and/or any other waste the City of Richmond and the City of Richmond’s Police Department needs us to take care of.

Declarations
Livescan Background Checks: ALL ServiceMaster employees must go through a background check. Including, but not limited to a Livescan background check. So, we will have no issues participating in this, or any other background checks required by the Police Department.

Assignment of Sub-Contractor: Hazardous Disposal- ServiceMaster will utilize a vendor only to complete the actual disposal of hazardous waste:
• Blood and O
PIM will be disposed of through approved vendor, Easy Waste Management.
• Marijuana destruction will be handled through approved vender, Easy Waste Management . Vendor will supply a Record of Destruction log to include (but not limited to) the date, time, substance, name, signature, and location of destruction or disposal/quantity of biohazardous waste.
• We have worked with this vendor on a routine basis for years and have never had an issue with their response time, quality of work and ability to maintain and/or produce any Record of Destruction logs that abide by all federal, state and local laws and regulations. We are fully confident there will be no issue obtaining these logs to be submitted to the City of Richmond’s Police Department on a monthly basis.

Exceptions
to this Request for Proposals: ServiceMaster has reviewed the RFP and the City of Richmond’s Standard Contract Agreement (Attachment 1), and state we have NO exceptions to either. Additionally, we state we have fully reviewed the C. Scope of Services and declare we meet or exceed all the requirements within and would be fully able to provide all these services throughout the life of the potential three-year term.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Statement of Impartiality and Disclosure: ServiceMaster as the prime vendor and Easy Waste Management as the sub-vendor declare we are not currently, and will not, during the performance of these se rvices, p articipate in any similar work involving a third party with interests currently in conflict or likely to conflict with the City of Richmond’s interests.

Pending or Active Investigations or Litigations: ServiceMaster affirmatively states we have no pe
nding investigations or litigations and have had no contract failures, no civil or criminal investigations or litigations pending within the last five years.

Insurance
Requirements: ServiceMaster has current insurance that meets the City of Richmond’s standards. See p. 69.

Business Licenses: ServiceMaster currently has a City of Richmond Business License and will ensure t
o renew it annually throughout the term of the agreement. See p. 34.

Compliance
with City Ordinances: ServiceMaster has reviewed and will comply with the City of Richmond’s City Ordinances.

Collusion: ServiceMaster declares our proposal is genuine and on behalf of ours alone. We have not directly or indirectly induced or solicited any other person to submit a false proposal, or any
other person to refrain from submitting a proposal. We have not, in any manner, sought collusion to secure any improper advantage over any other person submitting a proposal.

Sharjo, LLC
dba ServiceMaster Restoration Services
195 Mason Circle
Concord, CA 94520

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Time & Material Rate Sheet
Prevailing Wage Rate Sheet - California
Prices good through December 31, 2026

RESTORATION LABOR CLASSIFICATION RATES
Project Coordinator (PC)* $ 175.00
Account Coordinator - National Accounts (AC)* $ 175.00 Project Manager (PM) $ 150.00
Assistant Project Manager (APM)/Superintendent $ 145.00 Restoration Supervisor (RS) $ 135.00
Resource/Supply Coordinator (RC) $ 125.00
Restoration Tech (RT) $ 125.00
Project Auditor (PA) $ 145.00
Certified Mold Remediation Technician (CRT) $ 135.00
Health & Safety Officer (HSO) $ 150.00
Admin Assistant / Clerical (CL) $ 105.00
Restoration Labor (RL) $ 112.50

1. The company shall be compensated for Per Diem for out of town workers at the rate of $60 per person, per day for each day personnel (excluding casual labor, unless otherwise negotiated) work on the project plus twenty one percent.

Labor Considerations

1. The above rates apply to personnel engaged to fulfill the terms of the contract, whether regular full time employees of ServiceMaster Recovery Management (SRM), employees of ServiceMaster franchisees, temporary hires employed directly by SRM or personnel secured through a labor service or vendor source.

2. Standard rates will apply to the first 8 hours worked per day. Overtime (1.5 x the standard rate) will be charged for hours worked over 8 hours per day .

3. Work on Saturdays and Sundays will be charged at 1.5 x the standard rate for all hours worked.

4. In the event SRM personnel are dispatched to perform emergency services between the hours of 5 p.m. and 8 a.m., those hours will be charged at 1.5 times the standard rate.

5. All hours worked on SRM recognized holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, and Christmas Day) will be charged at 2 times the regular rate.

6. In the event that SRM is required to pay time and a half for any work performed, pursuant to State or Federal law, the rates charged will be 1.5 times the standard hourly rate.

8. Prevailing Rate: (Davis Bacon Act) Prevailing rates will be paid on all applicable jobs that fall under the (Davis Bacon Act) Prevailing Rate Wage. Rates will be obtained from State where work is being performed. THE CUSTOMER will be responsible for notifying SRM if Prevailing rates apply. SRM will adjust rates as necessary.

7. In the event that SRM is required to pay double time for any work performed, pursuant to State or Federal law, the rates charged will be 2 times the standard hourly rate.

Labor Considerations: Continued

9. To the extent the work under a particular contract is subject to Federal and State minimum wage or hour laws or collective bargaining agreements which modify SRM standard rates and practices, adjustments shall be made to the hourly rate and other labor provisions as necessary.

10. When circumstances beyond our control require Personnel or casual labor under contract to be delayed from beginning work, the Standard Rate/Hour will be charged per labor category, per person delayed.

11. Travel Time shall be billed at the applicable labor rate for personnel traveling to and from a job.

12. Management of Customer Labor force line is utilized when SRM is managing the customer's labor force. The customer is responsible for paying the wages, associated taxes, benefits and insurance for their own employees.

13. SRM Reserves the right to add additional labor classifications with rates determined by SRM.

14. 4.**** Labor Rates listed exclude environmental, hazardous materials, bio-hazard, and trauma cleanup services.

Travel and Subsistence Considerations
Labor ServiceMaster Recovery Management Initials _______ Page 1

FULL PREVAILING WAGE PRICE SHEET

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Taxes and Fees

1. The rates contained in this Schedule are exclusive of any associated permits or fees. Those Permit costs and Fees shall be billed by the company to the customer, and shall be compensated for all such costs on the basis of actual costs incurred for such items plus 20%.

2. Federal, state, and local taxes will be charged at cost as required by laws where services are provided. If the customer is Tax Exempt, it must make the company aware of this exemption, and provide the company with copies of all such supporting Tax Exempt status. Any Tax incurred by the company prior to such notification of a Tax Exempt status, shall be reimbursed to the company by the customer. All taxes are not included in any "Not to Exceed" or "Lump Sum" Contract, and shall be treated as additional billing above and beyond these amounts.

Catastrophe Considerations

1. A Catastrophe Surcharge of 5% of the total billing will be added to all billing to capture the significant costs required in the coordinated response to a catastrophic event which are not specifically addressed elsewhere in the rate schedule. Examples of these charges would be management, administrative support, warehousing, procurement and logistics.

2. In the event of a large scale regional event which prevents the use of traditional hotel accommodations, an allowance may be calculated to reflect the necessary alternatives such as travel trailers, mobile housing units, or man camps.

General Considerations

1. A small tools charge of 3% will be assessed on labor charges, with the exception of Project Manager, Assistant Project Manager, Project Accountant, and Clerk.

Subcontracted Services

3. SRM shall be compensated for Lodging at the rate of cost plus 20%.

2.Travel and related expense charges will be invoiced at cost plus 21%

1. Subcontracted services will be invoiced at cost plus 20%.

Labor ServiceMaster Recovery Management Initials _______ Page 2

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Company Supplied Materials
*Note that chemicals marked with an “*” are concentrated chemicals.

Prices Good through December 31, 2026
Cleaner, Carpet & Upholstery UNIT UNIT COST Cleaner, Hard Surface UNIT UNIT COST FF Liquid Ultra Clean P (23464)* Gallon $ 44.46 All Purpose Cleaner 2 (32994)* Concentrate Gallon $ 37.58 FiberFresh Allclean (23214)* Gallon $ 29.33 Cleaner, HVAC Coil (Can) (16294) Each $ 24.59 FiberFresh Release 3 (23375) Lb $ 361.17 Floorstar Cleaner - Terrazzo, Marble & Wood Gallon $ 22.00 Foam Control (23034) Gallon $ 72.88 FloorStar DuoClene (32154)* Concentrate Gallon $ 14.67 Green for Carpets (23704)* Gallon $ 31.76 Floor Star Grout Piranha Gallon $ 31.13 Rust Remover (37052) Pint $ 9.17 FloorStar Heavy Duty Floor & Equipment Degreaser II (32584)* Concentrate

Gallon $ 27.54
Solvent Uphols
tery Cleaner (23004) Gallon $ 47.21 Floor Star Light Duty Cleaner * Concentrate Gallon $ 17.88 SolvOil Advanced(27914) Gallon $ 70.58 GlassClene Pro (23424)* Concentrate Gallon $ 23.83 Lubricant, Electrical UNIT UNIT COST GlideRinse 4 (33204)* Concentrate Gallon $ 29.33 LPS 1 - Lubricant - or equivalent Gallon $ 125.73 Green for Degreasing (33404)* Concentrate Gallon $ 38.02 LPS 2 - Lubricant - or equivalent Gallon $ 91.65 Green for Floors (33504)* Concentrate Gallon $ 38.02 LPS 3 - Rust Inhibitor or equivalent Gallon $ 185.90 Green for restrooms (23944)* Concentrate Gallon $ 32.25 General Consumables UNIT UNIT COST Scrub N' Shine Plus (23249) Quart $ 7.33 Bags, (6 mil 33"x 50"), black Roll / 75 $ 109.00 SM Lemon Furniture Polish (23919) Can $ 8.56 Bags, Contractor (3 mil) 33' x 48" A81834 Box / 50 $ 54.03 Stainless Steel Polish (23889) Can $ 11.62 Blue Block Carpet Protectors (40035) Case/1008 $ 85.51 Wallglide BioLift 25315 5 Gallon $ 229.17 Bottled Water (case 24) Case $ 12.10 Wallglide BioSeal 25325 5 Gallon $ 504.17 Builder's Board, 48" x 100' Roll (RamBoard) Roll $ 216.33 WallGlide DeepClene (23534)* Concentrate Gallon $ 32.14 Builder's Board, 38" x 100' Roll (Ramboard) Roll $ 141.68 WallGlide Plus - ER (23274)*(Green) Concentrate Gallon $ 42.17 Carpet Protector Foil Tabs (3" x 3") [SM600182] Case/5000 $ 146.67 WallGlide Plus (23244)* Concentrate Gallon $ 43.47 Carpet Shield, 200' Roll 56188 Roll $ 104.50 Mitigation UNIT UNIT COST Clothing, Dust Coveralls Each $ 10.50 Benefect 20475 Botanical Broad Spectrum Disinfectant Gallon $ 89.83 Clothing, Tyvek coverall with hood and boot Each $ 14.00 Benefect Atomic Degreaser Gallon $ 73.33 DEF Fluid 2.5 Gallon $ 27.50 Benefect Decon 30 Gallon $ 80.48 Disposable Rubber Boot covers pair $ 11.40 Bioesque Degreaser Gallon $ 53.99 Duct, Lay Flat (500') - 20" LF $ 1.30 Bioesque Disinfectant Gallon $ 61.45 Duct, Lay Flat (500') - 12" LF $ 1.00 Bio Spray Solution Gallon $ 64.17 Dust Mask, HEPA (N95) Box / 10 $ 40.00 Chemical Sponges , Dry Cleaning Sponge (42082) Each $ 4.00 Duster, 51" Handle Hand Each $ 91.12 DP #1 Poly Sheeting Hangers (Case) Case/100 $ 412.89 Filter f/ portable dehu Each $ 47.81 DP #3 BLUE Plastic Poly Hangers (Case) Case/100 $ 663.69 Filter, Air Scrubber - Carbon Treated 16 x 16 x 2 Each $ 31.59 Fosters 40-20 Fungicidal Protective Coating (white pigmented) 5 Gallon $ 763.36 Filter, Air Scrubber - Charcoal 16 x 16 x 2 Each $ 207.08 Painters Plastic (12'X400') .31 mil Roll $ 45.00 Filter, Air Scrubber - Carbon Treated 24 x 24 x 2 Each $ 33.61 Plastic Sheeting (20'X100') 4-Mil Roll $ 148.70 Filter, Air Scrubber - Charcoal 24 x 24 x 2 Each $ 302.56 Plastic Sheeting (20'X100') 6-Mil Roll $ 196.00 Filter, Air Scrubber - HEPA block Each $ 320.25 Plastic Sheeting 6-mil Fire Retardant 12' x 100' Roll $ 331.00 Filter, Air Scrubber - Pleated Secondary Each $ 16.46 Plastic Sheeting 6-mil Fire Retardant, Anti Static 20 x 100 Roll $ 1,340.61 Filter, Air Scrubber - Primary media Each $ 4.50 Prokure V 0.84 oz liquid Each $ 65.91 Filter, OdorKlenz Odor Elimination Filter, 16" x 16" (NANO) Each $ 151.25 Prokure V 4.2 Oz liquid Each $ 183.24 Filter, OdorKlenz Odor Elimination Filter, 24" x 24" (NANO) Each $ 275.00 SaniMaster, disinfectant * Concentrate 23794 Gallon $ 61.88 Filter, Vacuum - HEPA Dust Bags Each $ 11.00 Serum 1000 5 Gallon $ 304.57 Filter, Vacuum - HEPA Large Each $ 406.00 Bio Planet Multi purpose Disinfectant Gallon $ 42.50 Filter, Vacuum - Medium Each $ 213.23 Vinyl Oxide Hospital Disinfectant Gallon $ 72.00 Filter, Vacuum Bags Each $ 2.60
Floor Adhesive Remover 5 Gallon $ 149.01 Roto Pads UNIT UNIT COST Floor protection - Sticky Mats 33" x 38" 30 per pad Each $ 89.00 Various Scrub Pad, 15-20" for Floor machine Each $ 10.56 Furniture Blanket - 72" x 80" - 1 time charge Each $ 27.65 Deodorization UNIT UNIT COST Gloves, Latex / Nitrile Disposable Large (41508) Box/100 $ 42.72 Odor Neutralizer (23398)* Concentrate Quart $ 43.54 Gloves, Leather palm work Pair $ 12.27 Unsmoke Unsoot #1 (114807) Gallon $ 93.84 Gloves, Cut Resistant Pair $ 22.50 OdorGo Fresh Wave Natural Odor Eliminator Gel (25512) 24 oz jar Quart $ 100.83 Gloves, Work Cotton (41070) Pair $ 3.00 OdorGo Room Deodorant Pro (23259)* Concentrate Pint $ 9.93 Hand Pad, Medium duty, Green 6" x 9" (44501) Pack/10 $ 10.08 OdorGo Smoke Odor Concentrate * (24204) Gallon $ 134.27 Hand Pad, Scouring Sponge, White/ Yellow A87318 Pack/10 $ 18.46 OdorGo Thermal Fog (23184) Gallon $ 110.70 Hand Pad, Octopus , Scrub pad for handle (44503, 44504, 44505) Pack/5 $ 22.28 OdorX Bad Odor Blocks Each $ 7.08 Hog Rings Box $ 17.38 OdorX Thermo 55 (solvent based) Gallon $ 161.13 Mop Head Each $ 18.06 Prokure D Gas 50 grams Each $ 89.38 Respirator P-100 Pancake Filter (Pair) Pair $ 25.00 Prokure G Gas 25 Grams Each $ 73.24 Respirator P-100 Vapor filter (Pair) Pair $ 46.22 Packing / Moving UNIT UNIT COST Restorator Cartridge, Vaportek (15474) Each $ 163.33 Box, File, Book /Freeze Dry 15" x 12" x 10" Each $ 7.15 Sealer, soot, white pigmented, oil based 5 Gallon $ 453.13 Box, Dish Pack Each $ 12.56 Shoecovers,Poly,X-Large 1651-2612 150 Pair $ 83.73 Box, Small 1.5 - 2 Cu. Ft. Each $ 3.45 Silver Armour Encapsulant 2600-0632 5 Gallon $ 429.00 Box, Medium, 18" x 18" x 16" Each $ 5.94 Spray Adhesive, M77 or equivalent Can $ 15.99 Box, Large 18" x 18" x 24" Each $ 7.50 Spray bottle w/trigger Each $ 4.95 Bubble Wrap 12" x 750' Roll $ 82.50 Tape, Blue Painters - 2" wide or greater, 60 yards long Roll $ 19.30 Bubble Wrap 12" x 250' Roll $ 40.33 Tape, Caution, (1000 FT) Roll $ 36.61 Corrugated Paper 24" x 250' roll Roll $ 67.83 Tape, Double sided 2" x 36 yards Roll $ 22.65 Inventory Tags Box / 1000 $ 45.83 Tape, Duct Roll $ 16.10 Packing Paper (50 lb) Bundle $ 99.00 Tape, HVAC (Aluminum) Roll $ 62.66 Tape, Brown packing 2" x 60 yds Roll $ 12.74 Tape. Preservation Roll $ 28.06 Tarps UNIT UNIT COST
Tape, Builder board tape Roll $ 32.85 Poly Tarp 8'X12' Each $ 29.33 Towel, Dust Cloth, Treated 24"x24" (41530) Box/50 $ 293.98 Poly Tarp 12'X16' Each $ 60.50 Towels, Microfiber - per dozen Dozen $ 22.00 Poly Tarp 16'X20' Each $ 99.00 Towels,Terry Towels Dozen $ 33.40 Poly Tarp 20'X30' Each $ 96.00 Vacuum Accessories, 3" round brush Each $ 14.61 Poly Tarp 20'X40' Each $ 249.33 Wall Washing Pads Each $ 2.95 Poly Tarp30'X50' Each $ 467.50 Wrap, Stretch 18"' X 1500' Roll $ 61.82 Tarp Clips Each $ 4.02 Zipper, Zip wall per package of 2 Box $ 47.81
Materials Considerations

1. The rate schedule lists the most commonly used items. SRM reserves the right to add items to the materials / Consumables schedule during the course of the work.

Materials ServiceMaster Recovery Management Initials _________Page 3

2. Non-scheduled materials purchased for the completion of the work will be billed at cost plus 20%.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Company Supplied Equipment
Prices good through December 31, 2026
General Unit Daily Distribution Equipment / Lighting Unit Daily 20" Roto Floor Machine Ea. $ 55.00 #2 banded 5 wire cable 50' section * Ea. $ 38.00 Technology Package - Per User (Software, Computer,
Tablet, Printer, and accessories) Ea. $ 50.00 #2 banded 5 wire female / Male tail * Ea. $ 20.00 Air Compressor Accessories Ea. $ 10.00 4/0 Cable, CamlLock 100' * Ea. $ 44.00 Air Compressor, Portable electric * Ea. $ 40.00 4/0 Cable, CamLock 50' * Ea. $ 22.00 Air Scrubber 1500 CFM to 4000 CFM * Ea. $ 150.00 Cable, CamLock T * Ea. $ 10.00 Air Scrubber <1500 CFM * Ea. $ 75.00 50' Spider box cable 6/4 * Ea. $ 32.00 Airless Sprayer * Ea. $ 125.00 100' Spider box cable 6/4 * Ea. $ 64.00 Media Blasting Unit - (Comp. Not Incl.) Ea. $ 800.00 4/0 pig tail leads male / female * Ea. $ 10.00 Portable Carpet Cleaning Machine * Ea. $ 125.00 100 Amp Distribution Panel * Ea. $ 115.00 Cart, Flat Cart Ea. $ 30.00 200 Amp Distribution Panel * Ea. $ 195.00 Cart, Poly Dump Cart Ea. $ 35.00 400 Amp Distribution Panel * Ea. $ 275.00 Dolly - Appliance Ea. $ 18.00 225KVA 480v-208v transformer * Ea. $ 380.00 Drill, Cordless Ea. $ 10.00 Light, Demo / Drop / Stand /String * Ea. $ 15.00 Drum, Plastic DOT safety with base Ea. $ 10.00 Light Tower, Diesel - Tow Behind * Ea. $ 150.00 Dry Cleaning Unit (Portable) Ea. $ 140.00 Wobble Light * Ea. $ 45.00 Extraction Unit - Truck mounted (Per 8 hour shift) Ea. $ 500.00 Pig tail, Stove Adapter 50 Amp * Ea. $ 6.00 Extraction Unit (Portable Carpet) * Ea. $ 125.00 Quad Box String (QBS) 30' GFI * Ea. $ 32.00 Floor Scraper, Electric Walk Behind * Ea. $ 225.00 Quad Box String (QBS) Extension * Ea. $ 18.00 Fogger, Thermal (Gas Powered) Ea. $ 90.00 Ramps, Cable * Ea. $ 15.00 Fogger, ULV / Thermal (Electrical) Ea. $ 44.00 Spider Box * Ea. $ 64.00 Furniture Blankets * Ea. $ 2.50 50' Pin/Sleeve Extension * Ea. $ 35.00 Ground Fault Interupter (GFI) * Ea. $ 5.00 Drying / Mitigation Equipment Description Unit Daily Heater, Portable Propane Ea. $ 40.00 25 Ton DX Air Conditioner * Ea. $ 1,200.00 Hose, 1 1/2" - 2" water supply (Firehose) 50' Ea. $ 13.00 30 Ton DX Air Conditioner w/ Dehumidification * Ea. $ 1,425.00 HVAC Cleaning System (portable) * Ea. $ 250.00 1.5 kW Portable Electric Heater * Ea. $ 25.00 HVAC Video / Tool Robot Ea. $ 150.00 60kW Electric Heater * Ea. $ 335.00 Hydroxyl Generator, Boss XL3 Ea. $ 250.00 90kW Electric Heater * Ea. $ 425.00 MI-FI Wireless internet Router Ea. $ 8.00 150kW Electric Heater * Ea. $ 520.00 Mop Handle, Bucket and Wringer Ea. $ 5.00 Air Mover / Axial Fan * Ea. $ 30.00 Ozone Machine - Portable * Ea. $ 175.00 Dehumdifier, LGR - 80 - 130 AHAM PPD * Ea. $ 130.00 Phone, Portable Satellite (airtime charged seperately) Ea. $ 32.55 Dehumidifier, LGR - >130 AHAM PPD * Ea. $ 182.00 Pressure Washer - 1000 psi electric cold water * Ea. $ 75.00 Desiccant Dehumidifier 1000 CFM Ea. $ 520.00 Pressure Washer - 1500 - 3500 psi gas cold water * Ea. $ 100.00 Desiccant Dehumidifier 2000 CFM Ea. $ 1,005.00 Pressure Washer - Hot Water portable * Ea. $ 135.00 Desiccant Dehumidifier 300 CFM Ea. $ 238.00 Pump, Sump - 3/4" submersible Ea. $ 40.00 Desiccant Dehumidifier 5000 CFM Ea. $ 1,475.00 Pump, Trash 2" - 4" gas trash pump * Ea. $ 162.00 Dessicant Dehumidifier 7500 CFM Ea. $ 1,860.00 Pump, Trash 2" discharge hose 50' Ea. $ 13.00 Desiccant Dehumidifier 10000 CFM Ea. $ 2,375.00 Pump, Trash 3-4" diesel * Ea. $ 246.00 Desiccant Dehumidifier 15000 CFM Ea. $ 3,500.00 Radio, 2 way / cell phone - Job Site Communication Ea. $ 16.00 Ducting, 20 - 25" x 25' event pipe (Non insulated) * Ea. $ 27.00 Sander, Palm Ea. $ 5.00 Ducting, 12" x 25' (Non insulated) * Ea. $ 18.00 Saw, Chain Ea. $ 25.00 Duct Connection, 20" Wye * Ea. $ 20.00 Saw, Kett Ea. $ 35.00 Duct Reducer, 20" to 12" * Ea. $ 15.00 Scaffold, (Baker / Perry - per section) * Ea. $ 42.00 Injecti-Dry System or similar * Ea. $ 145.00 Tent, 10' x 10' outdoor canopy * Ea. $ 32.00 Insulated Heater Duct 20" x 25' * Ea. $ 32.00 Tent, 20 x 40 Outdoor Event * Ea. $ 100.00 Insulated A/C Duct 20" x 25' * Ea. $ 32.00 Trash Barrel / Trash Can Ea. $ 5.00 Moisture Mapping kit (meters and accessories) * Ea. $ 65.00 Ultrasonic Bath, Large * Ea. $ 375.00 Portable AC Unit - 2 Ton * Ea. $ 228.00 Vacuum, HEPA * Ea. $ 100.00 Recording Micromanometer * Ea. $ 75.00 Vacuum, Shop (Canister or Wet/Dry) * Ea. $ 30.00 Voltage Testing Equipment * Ea. $ 20.00 Vacuum, Upright Ea. $ 15.00
Wall Trowel (wall cleaning system) Ea. $ 22.75
Water dispersement diaphragm with regulator-6 station Ea. $ 120.00 Wheelbarrow / Floor Dolly Ea. $ 6.00
Zip Wall Poles (Pair) * Ea. $ 20.00
Note: Please note that costs reflect 2024
pricing, and these
are reviewed and adjusted annually.

Equipment
ServiceMaster Recovery Management Initials ________ Page 4

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Company Supplied Equipment: Continued

Prices good through December 31, 2026
Generators Unit Daily Vehicles / Trailers Unit Daily
Generator < 10KW (10000 watt) * Ea. $ 135.00 10k 42' to 48' Telehandler * Ea. $ 978.00 Generator 20KW * Ea. $ 390.00 Mileage - 3/4 ton, 1 Ton, Box Truck Ea. $ 0.85 Generator 40KW * Ea. $ 480.00 Mileage - Car / Van / LT PU Ea. IRS Rate Generator 60 KW * Ea. $ 595.00 Mileage - Semi Truck Ea. $ 5.50 Generator 100 KW * Ea. $ 852.00 Semi Truck - Tractor Only Ea. $ 350.00 Generator 150 / 175 KW * Ea. $ 960.00 Trailer - Flatbed < 20' Ea. $ 30.00 Generator 200 / 275KW * Ea. $ 1,055.00 Trailer - Flatbed 21' - 35' Ea. $ 50.00 Generator 320 KW * Ea. $ 1,475.00 Trailer - Enclosed < 20' Ea. $ 40.00 Generator 350 KW * Ea. $ 1,925.00 Trailer - Enclosed 21' to 35' Ea. $ 55.00 Generator 500 KW * Ea. $ 2,800.00 Trailer - 30' Gooseneck Heavy Duty Ea. $ 145.00 Generator 750 KW * Ea. $ 4,885.00 Trailer - 45' Gooseneck Heavy Duty Ea. $ 185.00 Generator 1,000 KW * Ea. $ 5,775.00 Trailer - 20' Mobile Office Ea. $ 125.00 Generator 1,500 KW * Ea. $ 7,800.00 Trailer - 46' Mobile Office Ea. $ 175.00 Generator 2,000 KW * Ea. $ 7,950.00 Trailer - 53' Semi Mobile Office Ea. $ 200.00 Safety Packages Unit Daily Trailer - 43' to 53' Semi Box Ea. $ 200.00 Personal Fall Protection (PFP) - Harness and Lanyard * Ea. $ 32.00 Trailer - hydraulic dump trailer(does not include dump fees) Ea. 115.00$
Personal Protection Equipment (Hard Hat, Goggles, Vest, Pair Gloves) * Ea. 13.50$ Trailer - Duct Cleaning unit and equipment (compressor and vacuum) Ea. 850.00$
PPE Package w Respirator - (Hard Hat, Goggles, Vest, PR Gloves, Respirator - no filters) * Ea. 22.50$ Utility / personal transportation cart (i.e golf cart) Ea. 45.00$ Specialty Equipment Unit Daily Vehicle - Box Truck - up to 23' Ea. 175.00$ Bio Spray CO2 tank Ea. 15.00$ Vehicle - Box Truck - 24' Ea. 225.00$ 360 Camera Ea. 150.00$ Vehicle - Field / Supervisor (Car, 1/2 ton truck, SUV) Ea. 76.00$ Bio Spray Unit Ea. 225.00$ Vehicle - Mobile Command Center Ea. 275.00$ Drone - Video/Photo Ea. 200.00$ Vehicle - Pulling Truck 3/4 Ton + Ea. 150.00$ Electrostatic Sprayer Ea. 225.00$ Vehicle - Van - Cargo / Passenger Ea. 125.00$ Extractor, Ride on Type (Xtreme Xtractor) Ea. 150.00$ Vehicle - RV/Travel Trailer (excludes utilities/site fee) Ea. 150.00$ Fuel Transfer Tank - 100 gallon Ea. 52.00$
Fuel Transfer Tank Demand Pump (for fuel delivery system) Ea. 30.00$ Fuel Transfer Trailer - 750 Gallon Ea. 280.00$
Infrared Camera - Thermal Imaging Ea. 125.00$
Matterport Imaging System Ea. 350.00$
Rescue Mat Panels Ea. 49.00$
Rescue Mat System, Wood Floor drying system Ea. 75.00$
Equipment Considerations

1. The listed rates are to be applied to all equipment used in the performance of the work for any calendar day or portion thereof in which the equipment is used.

5. Equipment that is held at the customer’s request, but not in use, will be invoiced at the full daily rate (or weekly rate if applicable to the type of equipment being held). In the event the equipment is from a 3rd party vendor then the equipment will be charged at cost plus 20%.

7. SRM shall invoice the customer for the transportation of equipment and materials to the project, and for the return of equipment and materials back from the project at cost plus 20% for 3rd party vendors. Transportation by SRM staff will be invoiced at the scheduled rates, plus applicable mileage charges.

2. During the course of work, SRM may find it necessary to purchase equipment not scheduled under the Daily Rate. In those situations, the Daily Rate shall be an acceptable industry daily rental rate determined by SRM.

3. The rental rate and associated charges for any item of equipment rented from a third party vendor, used in the performance of the Work, whether it is on the schedule or not, shall be billed at cost plus 20%.

Note: Please note that costs reflect 2024 pricing, and these are reviewed and adjusted annually.

8. Equipment Terms: *Applicable Equipment Terms will be applied based on the following defined rule – Each Piece of Equipment must run for 7 days to qualify for weekly rate and run for 30 days to qualify for Monthly Rate. Weekly rate is 5 x Published Daily Rate and Monthly is 20 x Published Daily rates. The first seven days will not be eligible for terms.

4. If any company owned, leased or rented asset is damaged or rendered unfit for use by the actions or inactions of the customer, its agents or representatives, the customer if negligent, shall be responsible for replacing such asset at their expense.

6. SRM reserves the right to add to the equipment schedule during the course of the work.

Equipment
ServiceMaster Recovery Management Initials ________ Page 5

9. Vehicle and Equipment rates do not include cost of fuel, DEF, and preventative maintentance.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Adj. Wrench, 8”, 10”, 12” Generator Aux. Adapter, 220V Scissors Bar, Crow (Small, Large) Fire Extinguisher Scraper, Long Handle Bar, Flat Pry First Aid Kit Shears, Sheet Metal, Hand
Bolt Cutters Flashlight, w/o Batteries Shovel, Scoop
Broom - Corn, Street, Push Fuel Can, Diesel Shovel, Spade Brush, Scrub, 6”, Flat Hammer Shovel, Square
Brush, Scrub, s/ 4” Handle Hammer, Sledge Siphon Pump
Brush, Scrub, w/ 20” Handle Hand Truck Socket Set, 3/8” Brush, Tooth Heater, Electric Sprayer, Pump (Hudson)
Brush, Wire Ice Chest Squeegee, Window and Floor
Buckets Ladders (below 14') Staple Gun
Bulb, Demo Light Layflat Tie / Cord / Twine Table
Chain, 25’ Lengths Lock, Master, #1, #5 Tape Gun
Chairs - folding Lock-Out, Tag-Out Kit Unger Pole w/ Fixi Clamp Chalk and Chalk Line Pallets jacks Washtub
Drill Bit Set MSDS Water Cooler
Drinking Cups Pan, Dust Water Hose - up to 150' per job Extension Cord, 3-Way Plug Putty Knife Water Hose Spray Nozzle Extension Cord Repair Kit – Hose, Airless, Electri. Water Hose Y Connector Fuel Can, Gas Rope, 50”, Nylon / Hemp Screwdrivers
Funnel, Generator Saw, Hand
Funnel, Small Saw, Hack
Small Tools List
The following "small tools" list includes the items listed below. A "Small Tools" charge of 3% is calculated based upon the total billable amount of labor.

Small Tools Service Master Recovery Management Initials ______ Page 6

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Q&A Deadline July 15, 2024 5:00 PM (PDT)
Cleaning Services and Biohazardous Waste Cleanup
Set 1 Released via Email 07/18/2024 3:41 PM (PDT) – 10 questions

1.1 Are there any additional documents, other than what the city provided under this sites Documents tab that are required to be signed and provided with our bid submission packet? If so, please list and provide them, or direct us to where they can be found. Thank you.

Answer No additional information is needed at this time.

1.2 On p. 14, #19. Compliance with Laws from the provided Standard Contract PDF- Here it references both prevailing wage and living wage. Would you please conrm is this bid/contract is, or is NOT a prevailing wage bid/contract? I want to ensure I am submitting the correct labor rates.

Answer Contractor shall comply with prevailing wage laws as applicable and the City's Municpal Code Living Wage Ordinance.

1.3 What is the Sq ft. of the following...Police Department, gym, bunk house, and temporary holding facilities. Police Department vehicles, residential areas, commercial areas, vehicles, and open-air public and private areasCrime Scene Tech Room, Property Room, etc.

Answer
It can vary. Please submit your price sheet including your xed price per square foot.

1.4 this bid reacquires bid bond?
Answer Does not apply.

1.5 Will the awarded contractor provide the paper products/toiletries for this project? If yes, what are those products and what is the monthly consumables value?
Answer We provide the paper products and toiletries.

1.6 What is the frequency days, time of the areas to be cleaned? 7/18/24, 3:48 PM Q&A for Cleaning Services and Biohazardous Waste Cleanup https://vendors.planetbids.com/portal/14590/bo/bo-detail/119398# 1/2

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Answer On site cleaning services services monthly or as needed. Biohazardous material clean-up on an as needed basis.

1.7 What is the current monthly charge of the current contractor? Answer It varies on departmental needs.

1.8 Who is the current contractor?
Answer Current vendor is Advance Crime Scene Restoration.

1.9 Is this a repeat or new contract? If repeat - who is the incumbent? Per FOIA - please provide a copy of most current pricing including all pricing escalators.

Answer To request a PRA please visit the City of Richmond website and submit a request.

1.10 Is there a pricing sheet or form?
Answer Please submit your price sheet based on the services your organization can provide. 7/18/24, 3:48 PM Q&A for Cleaning Services and Biohazardous Waste Cleanup https://vendors.planetbids.com/portal/14590/bo/bo-detail/119398# 2/2 Francisco Vega- Chief Operating Officer
Date: 7/22/2024

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

dba ServiceMaster Recovery Management; dba ServiceMaster Restoration Services

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Vendor Supplemental Questionnaire Form

Email Back To: @ Fax #:

Requesting Department – Contact Person
Full Legal Name:

Address:

City: State: Zip Code:

If PO Box given, also provide the physical address given to the California State Board of Equalization when applying for a Seller’s Permit.

Street Address:

City: State: Zip Code:

Contact Information
Name:

Telephone # Fax #

Toll Free Telephone #

Toll Free Fax #

E-Mail Address: Web Page URL:

Separate payment address (if applicable)
Address:

City: State: Zip Code:

For Sole Proprietors only – Please check the blocks below:

Please, check Yes or No in the two questions below. If the answer to A. is YES, continue to B. If the answer to B. is NO, please provide your Social Security Number if you have not already done so on the W-9.

A. Are you a sole proprietor who will be providing services to the City? Yes No B. Do you have any employees? Yes No
Amount of Contract: ___________ Expiration Date of Contract: ____________ Social Security Number: ______- _____ - _______

Disclosure Statement for Limited Liability Companies
Is your Business a Limited Liability Company (LLC)? Yes No If the owner and/or applicant is an LLC, please complete Disclosure Statement on back .

Requesting Department Staff: Please indicate the type of transactions you are seeking from the vendor:

Goods Services Services / Legal / Lawyer Services / Rent

If both Goods and Services = Please indicate which is larger – 51% or more as Goods, or 51% or more as Services.

If COR Employee – Set up as: Medical / Disability Child Support Non-Taxable Reimbursements

Sharjo, LLC dba ServiceMaster Restoration Services
5451 Industrial Way
Benicia
CA
94510
5451 Industrial Way
Benicia
CA
94510
Andy Dobbs
415-336-6258
925-288-1570
415-336-6258
925-288-1570
[email protected]
www.svmcleaning-restoration.com
Same as above
Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Disclosure Statement for Limited Liability Companies

Is your Business a Limited Liability Company (LLC)? YES NO If you answered YES, please provide the City with the names and business addresses of any and all shareholders, directors, officers, members, managers, other authorized persons, partners, and “Beneficial Owners” of the applying LLC. A Beneficial Owner is any person or entity who: (1) exercises substantial control over the applying LLC; (2) owns 25% or more of the interest in the applying LLC; or (3) receives substantial economic benefits from the assets of the applying LLC.

If any LLC shareholder, director, officer, member, manager, other authorized person, partner, or Beneficial Owner is itself an LLC or other business entity, the names and business addresses must also be provided for any and all shareholders, directors, officers, members, managers, other authorized persons, partners, and Beneficial Owners of that LLC or other business entity all the way up through each entity in the organizational chart until ultimate ownership by individual person(s) is/are disclosed.

Name: _____________________
Title: _____________________
Address:__________________________________________

Name: _____________________
Title: _____________________
Address:__________________________________________
Name: _____________________
Title: _____________________
Address:__________________________________________
☐ Check this box if additional ownership information is attached to this Disclosure Statement.

In signing this Disclosure Statement, I represent that the information submitted in this Disclosure Statement, and any attachments, is true and correct.

Signature: _____________________
Printed Name: _____________________
Title: _____________________
Date: _____________________

Francisco Vega
Chief Operating Officer
195 Mason Cir., Concord, CA 94520
Derek Suech
Chief Operating Officer
5451 Industrial Way, Benicia, CA, 94510
Francisco Vega
Chief Operating Officer
7/22/2024
Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB

___ Exhibit F
___ Section 8
City of Richmond - Insurance Requirements – Type 1:

Consultants and Contractors

Type 1 – Page 1 of 4

Revised: September 2011

In all instances where a CONTRACTOR or its representatives will be conducting business and/or providing services, the City requires the following MINIMUM insurance requirements and limits.

CONTRACTOR shall procure and maintain for the duration of the contract, agreement, or other order for work, services or supplies, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work hereunder and the results of that work by the CONTRACTOR, its agents, representatives, employees or subcontractors. Maintenance of proper insurance coverage is a material element of the contract. Failure to maintain or renew coverage or to provide evidence of renewal may be treated by the City as a material breach of contract.

CONTRACTOR agrees that in the event of loss due to any of the perils for which it has agreed to provide Commercial General Liability insurance, CONTRACTOR shall look solely to its insurance for recovery. CONTRACTOR hereby grants to CITY, on behalf of any insurer providing Commercial General Liability insurance to either CONTRACTOR or CITY with respect to the services of CONSULTANT herein, a waiver of any right to subrogation which any such insurer of said CONTRACTOR may acquire against the CITY by virtue of the payment of any loss under such insurance.

Original, signed certificates and original, separate policy endorsements, naming the City as an additional insured for general liability, as well as a waiver of subrogation for Workers’ Compensation insurance, shall be received and approved by the City before any work may begin. However, failure to do so shall not operate as a waiver of these insurance requirements.

City reserves the right to modify or require additional coverages for specific risk exposures depending on scope of CONTRACTORS work.

Minimum coverage is detailed below. The policy limits of coverage shall be made available to the full limits of the policy.

The minimum limits stated herein shall not serve to reduce the policy limits of coverage of CONTRACTOR.

Minimum Scope of Insurance – the following forms shall be provided and coverage shall be at least as broad as the following:

1. Insurance Services Office Commercial General Liability coverage (ISO Occurrence Form CG 0001) including coverage for bodily and personal injury, property damage, and products and completed operations.

2. Insurance Services Office Automobile Liability coverage (ISO Form CA 0001, Code 1, Any Auto)

3. Original and Separate Additional Insured Endorsements for General Liability (ISO Form CG 20 10 11/85 or its equivalent) with primary and non-contributory language.

4. Workers’ Compensation Insurance as required by the State of California including Employer’s Liability coverage.

5. Original and Separate Waiver of Subrogation for Workers’ Compensation and Builder’s Risk/ Course of Construction Insurance.

6. Builder’s Risk/Course of Construction insurance covering all risks of loss less policy exclusions when the City of Richmond has a financial interest in the property. – (Only required for Construction Contracts involving property)

7. Contractor’s Pollution Liability (if applicable for Construction Contractors)

Required Coverage

Minimum Limits
Workers’ Compensation and
Employers’ Liability
Statutory limits as required by the State of California including $1 million Employers’ Liability per accident, per employee for bodily injury or disease.

If CONTRACTOR
is self-insured, provide a certificate of Permission to Self- Insure, signed by the California Department of Industrial Relations and Self- Insurance. If contractor is a sole proprietor (has no employees) than contractor must sign “Contractor Release of Liability” found at:
http://www.ci.richmond.ca.us/index.aspx?nid=61.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB ___ Exhibit F
___ Section 8
City of Richmond - Insurance Requirements – Type 1:

Consultants and Contractors

Type 1 – Page 2 of 4

Revised: September 2011

PROJECT COST R EQUIRED LIMIT
$0 - $5 million $2 million p/o
$5 million - $10 million $5 million p/o
Over $10 million $10 million p/o
Fireworks $5 million p/o
General Liability
(primary and excess limits
combined)

Includes coverage for bodily injury, personal injury, property damage and products and completed operations. The policy shall not exclude coverage for XCU perils (explosion, collapse, or damage to underground property).

If the policy includes a general aggregate, either the general aggregate shall apply separately to this project, service or location or the minimum required aggregate limit shall be twice the per occurrence limit ($4 million aggregate limit).

Policy shall be endorsed to name the City of Richmond as an additional insured per the conditions detailed below.

Automobile Liability $1,000,000 per occurrence for bodily injury and property damage.

Builders’ Risk/Course of
Construction – Covers property
under construction, repair or
renovation as well as equipment
and materials to be installed.

(Only required for Construction
Projects involving property and
equipment installation.)
Coverage shall include all risks of direct physical loss, excluding earthquake, for an amount equal to the full completed value of the covered structure or replacement value of alterations or additions, including soft costs and business interruption.

If the project does not involve new or major reconstruction, an Installation Floater may be acceptable. For such projects, a property installation floater shall be obtained that provides for the improvement, remodel, modification, alteration, conversion or adjustment to existing buildings, structures, processes, machinery and equipment. The Property Installation Floater shall provide property damage coverage for any building, structure, machinery or equipment damaged, impaired, broken or destroyed during the performance of the Work, including during transit, installation and testing at the City of Richmond’s site.

The City of Richmond shall be named as loss payee as its interest may appear. The insurer shall waive all rights of subrogation against City.

Contractor’s Pollution Liability (if
applicable)
Protects against:
unexpected/unintended release of
pollution resulting from contractors
covered operations such as:

HVAC, paving, carpentry, pipeline
& tank installation, drillers,
remediation contractors,
maintenance, mechanical,
demolition, excavation, grading,
street/road construction,
residential & commercial builders.

Same limits as General Liability.

Required Policy Conditions
A. M. Best Rating A:VII or Better. If the A.M. Best Rating falls below the required rating, CONTRACTOR must replace coverage immediately and provide notice to City.

Additional Insured Endorsement

Applicable to General Liability Coverage.

The City of Richmond, its officers, officials, employees, agents and volunteers are to be named as additional insureds for all liability arising out of the operations by or on behalf of the named insured, including but not limited to bodily injury, deaths and property damage or destruction arising in any respect directly or indirectly in the performance of this contract.

ISO form CG 20 10 (11/85) or its equivalent is required. The endorsement must not
exclude products and completed operations
coverage. If it does, then CG 20 37 (10/01) is also required.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB ___ Exhibit F
___ Section 8
City of Richmond - Insurance Requirements – Type 1:

Consultants and Contractors

Type 1 – Page 3 of 4

Revised: September 2011
Additional Insured Endorsement
(continued)

SAMPLE Endorsements can be found at
http://www.ci.richmond.ca.us/index.aspx?nid=61
Primary and Noncontributory The contractor’s insurance coverage must be primary coverage as it pertains to the City, its officers, officials, employees, agents and volunteers. Any insurance or self insurance maintained by the City is wholly separate from the insurance of the contractor and in no way relieves the contractor from its responsibility to provide insurance.

Waiver of Subrogation
Endorsement Form
Contractor’s insurer will provide a Waiver of Subrogation in favor of the City for Workers Compensation and Builder’s Risk/ Course of Construction coverage during the life of this contract.

SAMPLE Endorsements can be found at
http://www.ci.richmond.ca.us/index.aspx?nid=61

Deductibles and Self-Insured
Retentions
Any deductible or self-insured retention must be declared to and approved by the City. At the option of the City either the insurer shall reduce or eliminate such deductibles or self-insured retention as respects the City or the CONTRACTOR shall procure a financial guarantee in an amount equal to the deductible or self-insured retention guaranteeing payment of losses and related investigations, claims administration and defense expenses.

Contractor is responsible for satisfaction of the deductible and/or self-insured retention for each loss.

Loss Payable Endorsement (only
required when Builder’s Risk
and/or Course of Construction
Insurance is required.)
Applicable to Builder’s Risk/Course of Construction naming the City of Richmond as Loss Payee.

SURETY BONDS
(If a Public Works/Engineering
Project)
The Contractor shall provide:

1. A Bid bond

2. A Performance Bond

3. A Payment Bond

Umbrella/Excess Liability Policies
If an Umbrella or Excess Liability Policy is used to meet the liability limits, coverage shall be as broad as specified for underlying coverages and cover those insured in the underlying policies.

Claims-Made Policies
If any insurance policy is written on a claims-made form: 1) the retroactive date must be shown, and must be before the date of the contract or the beginning of contract work. 2) Insurance must be maintained and evidence of insurance must be provided for at least five (5) years after completion of the contract of work. 3) If coverage is canceled or non- renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective date, the Contractor must purchase an extended period coverage for a minimum of five (5) years after completion of contract work.

Subcontractors

CONTRACTOR
shall include all subcontractors as insured under its policies or shall furnish to the City for review and approval, separate certificates and endorsements for each subcontractor. All coverage for subcontractors shall be subject to all of the requirements stated herein.

CONTRACTOR agrees to defend and indemnify the City of Richmond for any damage resulting to it from failure of either CONTRACTOR or any subcontractor to take out or maintain the required insurance policies. The fact that insurance is obtained by CONTRACTOR, and/or CONTRACTOR’s subcontractors, will not be deemed to release or diminish the liability of CONTRACTOR, including, without limitation, liability under the indemnity provisions of this contract. Damages recoverable by CITY from CONTRACTOR or any third party will not be limited by the amount of the required insurance coverage.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB ___ Exhibit F
___ Section 8
City of Richmond - Insurance Requirements – Type 1:

Consultants and Contractors

Type 1 – Page 4 of 4

Revised: September 2011

Verification of Coverage
All original certificates and endorsements shall be received and approved by the City before work may begin . The City
of Richmond reserves the right to require complete, certified copies of all required insurance policies including endorsements affecting the coverage at any time.

Original insurance certificates and required policy endorsements shall be mailed, or delivered to the Designated Project Manager for the City of Richmond.

Insurance certificates and endorsements may be faxed to the Designated Project Manager. However, Contractor must mail the original certificates and endorsements to Designated Project Manager once faxed.

Continuous Coverage
CONTRACTOR shall maintain the required insurance for the life of the contract. Should the CONTRACTOR cease to have insurance as required during this time, all work by the CONTRACTOR pursuant to this agreement shall cease until insurance acceptable to the City is provided. In the event that CONTRACTOR fails to comply with the City’s insurance requirements, the City may take such action as it deems necessary to protect the City’s interests. Such action may include but is not limited to termination of the contract, withholding of payments, or other actions as the City deems appropriate.

If services or the scope of work extend beyond the expiration dates of the required insurance policies initially approved by the City, CONTRACTOR must provide updated certificates and endorsements indicating that the required coverage, terms and conditions are still in place. Renewal certificates and updated endorsements shall be mailed to the Designated Project Manager.

Cancellation

CONTRACTOR shall ensure that coverage shall not be cancelled, reduced or otherwise materially changed except after thirty (30) days’ prior written notice has been given to the City.

Reporting Requirements

Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its officers, officials, employees or volunteers.

Consistent with Public Policy
The insuring provisions, insofar as they may be judged to be against public policy shall be void and unenforceable only to the minimum extent necessary so that the remaining terms and provisions herein may be consistent with public policy and thus enforceable.

Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB Docusign Envelope ID: 3EEA7ECC-E421-4753-AFAF-0B10C8CDE0EB