www.ridetoday.io
Powering a New Era of Travel
Richmond Bike Share Transportation Committee MeetingNovember 20, 2024DRAFT 2 Agenda•Activities to Date•Community Engagement•System Statistics and KPIs•Operating Budget•Future Plans / Sustainability 3 Activity Since Launch
•Initial Soft Launch September 2023 – 4 Hubs & 27 Bikes deployed•Launched 10 Additional Hubs in Richmond 2024 (6 of these Hubs in TCC Project Areas)•2 Additional Hubs Pending Encroachment Approval and Install•85 Bikes Deployed with Goal for 2024 > 150 Bikes and 17 Hubs•Completion of Local Richmond TeamCommunity Manager – Salma BerumenOperations Manager – Will HamiltonBike Mechanics/TechniciansBike AmbassadorsCanvassing Team Potential Hub PlacementQ4 Hub Deployment (waiting on permit) Current Active Hub
4 Richmond Community Map
Community Engagement Activities
5 Goal: contribute to a sustainable electric future by prioritizing community input and fostering strong relationships.
Engagement Strategies 1.In-Person Engagement 2.Digital Outreach 3.Project Partners & Local Orgs4.Community Surveys and Feedback 5 Community Engagement ActivitiesEvent Participation•Today Launch w/ City of Richmond: Feb 6•Earth Day Celebration: April 20•Juneteenth Celebration•National Night Out: August 6•Atchison Village Community Day: September 28•Clean Air Day: Oct 2•TCC Meeting with Project Partners: Oct 2•Monthly BPAC (Bike and Pedestrian Advisory Committee): Oct 14•Arbor Day Event: October 19•TCC CSC Meetings (Monthly)•Neighborhood council meetings•Iron Triangle Neighborhood Council•Santa Fe Neighborhood Council•NURVE (Nystrom United Revitalization Effort)•Richmond Bike and Pedestrian Advisory Committee (monthly) 6 7
System Statistics and KPIs
•2200+ total riders•200+ new each month this summer/fall•Average ride 25:40 min - 2.96 Miles•16.92 Metric Tons of CO2 Emissions Saved on an annualized basis•Vouchers account for approximately 48% of total trips•87% liked their experience
Key Learnings•40+ people interested in becoming a bike ambassador •1200+ bike vouchers distributed for free ride credits project area residents•5 Person Team focused on Canvassing and Educating 3 days per week 8 System Statistics and KPIs
9 Current Operating Budget
Budget CategoryBudget AmountProgram Fees8,025.00Maintenance / Operations45,569.16Software / SIM4,895.25Warehouse5,350.00Insurance4,815.00Vehicle2,461.00Misc. /Job Supplies1,070.00Total Monthly Budget72,185.41 Requesting 8 months of Gap Funding
10 Operating Budget DetailsProgram Fee-Executive Involvement and Oversight-Customer Service and Market Support-Branding and marketing to support community engagement-Grant administration conducting required activities, communication, and support-Continual Firmware Updates for IoT, Display, Battery, etc.-Provide Access to Spare Parts / Vehicles-Provide necessary Access to Training / Repair Manuals-Data and Market ReportingMarket Maintenance & Operations-Market and Operational Oversight-Community Outreach-Recharging of Batteries / Vehicles-Rebalancing of Vehicles-Repairs Focused on Fleet Health-Recovery of Stolen and Damaged Vehicles Remote Team:Pete Ballard – Chief of StaffDavid Gachuz – Director of OperationsMike Fisher – Corporate MechanicLocal Team:Salma Berumen - Community ManagerWill Hamilton - Operations ManagerBike Mechanics/Technicians (2 FTE)Bike Ambassadors (3 PT)Canvassing Team (2 PT) 11 Operating Budget Details (cont’d)Software/SIM-Software Platform Fee for Rider Application, Mechanic Application, and Operator and Reporting Dashboard-SIM Card Technology connectivity to support live rental of vehiclesWarehouse-2,500 SF Local Warehouse in Richmond, CA to support Operations and Maintenance of ProgramInsurance-Full policy coverage required by City of Richmond:-$1M General Liability-$1M Auto Liability-Workers Compensation-$3M Excess Umbrella-$2M Cyber LiabilityVehicle-Electric Vehicle for Rebalancing, Recovery and Maintenance of Fleet 12 Future Plans & Program Sustainability•Expand Hub Locations and Increase Deployed Bikesbeyond 2024 plan•Seeking Title Sponsor, Lead Safety Sponsorand Other Sponsorship•Focus on Additional Grant Funding•Increase Ridership and Bike Utilization
Co-FoundersDavid Touwsma – [email protected] Flood – [email protected] Instagram: @bikerichmondtodayFacebook: @bikerichmondtoday Questions or Comments?
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