May 20, 2025
Information Technology
DATE: May 20, 2025
TO: Mayor Martinez and Members of the City Council
FROM:
Sue Hartman, Director of IT
Subject:
Contract with Superion, LLC, for Continued Support of
TRAKiT
FINANCIAL IMPACT: The proposed expenditure of $60,925.70 will be billed in 6-month increments until the complete successful
implementation of iMS or until March 31, 2026.
Account Strings:
01262417-400502 (General Fund) $48,831.17
15063619-400502 (Community Development)
$9,353.55
11850065-400220 (Rent Program) $2,740.97
PREVIOUS COUNCIL
ACTION:
March 23, 2015
March 20, 2018
April 1, 2024
STATEMENT OF THE
ISSUE:
The contract with Superion for the TRAKiT system
expired on March 31, 2025. City Council approval is
needed to secure a new contract and the necessary
funding to ensure the City can continue using TRAKiT
without interruption.
RECOMMENDED ACTION:
APPROVE a contract with Superion, LLC for the
continued use, support and maintenance of TRAKiT, with
a term beginning April 1, 2025, through March 31, 2026, and a total payment limit of $60,925.70 - Information
Technology (Sue Hartman 510-620-6874).
AGENDA
REPORT
May 20, 2025
DISCUSSION:
The City’s licensing agreement with Superion, LLC for the TRAKiT permitting system, business licensing, code enforcement, and Citizen Response Management (CRM) expired on March 31, 2025. To ensure uninterrupted access to these services until the successful implementation of Intuitive Municipal Solutions (iMS), a new agreement is required. The contract will extend services through March 31, 2026, with a total payment of $60,925.70.
TRAKiT, implemented April 6, 2004, is a comprehensive land management system used by the City to streamline and support various departments in managing permits, applications, licenses, and work orders. It serves multiple departments, including Community Development (Planning, Building, and Code Enforcement), Public Works (Transportation, Facilities, Maintenance, Engineering, and Wastewater Resources), the Rent Program, Fire Prevention, and the Business License Tax Division. TRAKiT allows these departments and divisions to efficiently process and manage a wide range of services, including issuing permits, processing applications, tracking licenses, and completing work orders, all aimed at improving service delivery and operational efficiency for the community.
DOCUMENTS ATTACHED:
Attachment 1 – (Proposed) Contract with Superion, LLC.
Attachment 2 – Sole Source with Cost Allocation Ver 3