Proposer's Name:
1/week 2/week 3/week 4/week 5/week 6/week
32-Gallon Cart $37.74 $75.48 N/A N/A N/A N/A
64-Gallon Cart $75.63 $151.26 N/A N/A N/A N/A
96-Gallon Cart $113.94 $227.88 N/A N/A N/A N/A
1-CY Bin $315.73 $543.30 $770.57 $998.08 $1,225.68 $1,453.28 2-CY Bin $501.44 $901.06 $1,301.01 $1,700.75 $2,100.69 $2,500.63 3-CY Bin $673.30 $1,233.15 $1,792.79 $2,352.84 $2,912.73 $3,472.62 4-CY Bin $838.55 $1,552.74 $2,267.23 $2,981.46 $3,695.64 $4,409.83 5-CY Bin $1,000.30 $1,866.55 $2,732.75 $3,599.32 $4,465.54 $5,331.76 6-CY Bin $1,160.03 $2,177.59 $3,195.19 $4,212.54 $5,230.39 $6,248.25 7 CY Bin $1,318.09 $2,487.25 $3,656.19 $4,825.08 $5,994.01 $7,162.93 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart $14.00 $28.00 N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin $188.10 $332.13 $476.01 $620.01 $764.04 $908.08 2-CY Bin $311.21 $571.50 $831.96 $1,092.31 $1,352.75 $1,613.20 3-CY Bin $427.38 $798.03 $1,168.57 $1,539.32 $1,909.98 $2,280.64 4-CY Bin $540.24 $1,018.30 $1,496.51 $1,974.59 $2,452.65 $2,930.72 5-CY Bin $651.36 $1,235.69 $1,820.00 $2,404.49 $2,988.80 $3,573.11 6-CY Bin $761.47 $1,451.70 $2,141.94 $2,832.06 $3,522.44 $4,212.81 7 CY Bin $870.73 $1,667.00 $2,463.17 $3,259.31 $4,055.46 $4,851.61 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart $105.24 $210.49 N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin $315.73 $543.30 $770.57 $998.08 $1,225.68 $1,453.28 2-CY Bin $501.44 $901.06 $1,301.01 $1,700.75 $2,100.69 $2,500.63 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart N/A N/A N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin N/A N/A N/A N/A N/A N/A
2-CY Bin N/A N/A N/A N/A N/A N/A
3-CY Bin N/A N/A N/A N/A N/A N/A
4-CY Bin N/A N/A N/A N/A N/A N/A
6-CY Bin N/A N/A N/A N/A N/A N/A
32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart N/A N/A N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin N/A N/A N/A N/A N/A N/A
2-CY Bin N/A N/A N/A N/A N/A N/A
Multi-family Dwelling Yard Waste Only (if applicable) (Additional Containers) Multi-family Dwelling Food Waste Only (if applicable) (Additional Containers) Multi-family Dwelling Recycling (Additional Containers) Multi-family Dwelling Organic Waste (Green Waste and Food Waste) (Additional Containers) Rate Schedule Effective 7/1/2025 (15-Year Term)
Multi-Family Trash (Note: Trash rate includes bundled rates that include 1x/week collection of Recycling up to the size of the Trash container and up to 2 CY of Organic Waste up to 3x/week) Service Descriptions
Collection Frequency
Richmond Sanitary Service, Inc. d/b/a Republic Services Form K, Tab B: Multi-Family Dwelling Maximum Service Rates TAB B MFD Rates
Exhibit 1- Maximum Service Rates
Recycling Contamination - cart per occurrence $44.83
Organic Contamination - cart per occurrence $44.83
Additional Pickup - cart per occurrence $34.58
Additional Pickup 1-CY Bin Per Occurrence $141.10
Additional Pickup 2-CY Bin Per Occurrence $222.29
Additional Pickup 3-CY Bin Per Occurrence $299.06
Additional Pickup 4-CY Bin Per Occurrence $373.51
Additional Pickup 5-CY Bin Per Occurrence $446.71
Additional Pickup 6-CY Bin Per Occurrence $519.22
Additional Pickup 7-CY Bin Per Occurrence $591.30
Carryout Fee - cart each cart $13.64
Return Trip - cart per occurrence $51.70
Account History Report per occurrence $21.82
Additional Bulky Pickup (rate include disposal) per occurrence $215.41 Multi-Family Dwelling Other / Additional Services
TAB B MFD Rates
Exhibit 1- Maximum Service Rates
Proposer's Name:
1/week 2/week 3/week 4/week 5/week 6/week
32-Gallon Cart $55.85 $111.70 N/A N/A N/A N/A
64-Gallon Cart $116.30 $232.60 N/A N/A N/A N/A
96-Gallon Cart $146.36 $292.72 N/A N/A N/A N/A
1-CY Bin $315.73 $543.30 $770.57 $998.08 $1,225.68 $1,453.28 2-CY Bin $501.44 $901.06 $1,301.01 $1,700.75 $2,100.69 $2,500.63 3-CY Bin $673.30 $1,233.15 $1,792.79 $2,352.84 $2,912.73 $3,472.62 4-CY Bin $838.55 $1,552.74 $2,267.23 $2,981.46 $3,695.64 $4,409.83 5-CY Bin $1,000.30 $1,866.55 $2,732.75 $3,599.32 $4,465.54 $5,331.76 6-CY Bin $1,160.03 $2,177.59 $3,195.19 $4,212.54 $5,230.39 $6,248.25 7 CY Bin $1,318.09 $2,487.25 $3,656.19 $4,825.08 $5,994.01 $7,162.93 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart $72.16 $144.32 N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin $188.10 $332.13 $476.01 $620.01 $764.04 $908.08 2-CY Bin $311.21 $571.50 $831.96 $1,092.31 $1,352.75 $1,613.20 3-CY Bin $427.38 $798.03 $1,168.57 $1,539.32 $1,909.98 $2,280.64 4-CY Bin $540.24 $1,018.30 $1,496.51 $1,974.59 $2,452.65 $2,930.72 5-CY Bin $651.36 $1,235.69 $1,820.00 $2,404.49 $2,988.80 $3,573.11 6-CY Bin $761.47 $1,451.70 $2,141.94 $2,832.06 $3,522.44 $4,212.81 7 CY Bin $870.73 $1,667.00 $2,463.17 $3,259.31 $4,055.46 $4,851.61 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart $105.24 $210.49 N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin $315.73 $543.30 $770.57 $998.08 $1,225.68 $1,453.28 2-CY Bin $501.44 $901.06 $1,301.01 $1,700.75 $2,100.69 $2,500.63 32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart N/A N/A N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin N/A N/A N/A N/A N/A N/A
2-CY Bin N/A N/A N/A N/A N/A N/A
3-CY Bin N/A N/A N/A N/A N/A N/A
4-CY Bin N/A N/A N/A N/A N/A N/A
5-CY Bin N/A N/A N/A N/A N/A N/A
6-CY Bin N/A N/A N/A N/A N/A N/A
7 CY Bin N/A N/A N/A N/A N/A N/A
32-Gallon Cart N/A N/A N/A N/A N/A N/A
64-Gallon Cart N/A N/A N/A N/A N/A N/A
96-Gallon Cart N/A N/A N/A N/A N/A N/A
1-CY Bin N/A N/A N/A N/A N/A N/A
2-CY Bin N/A N/A N/A N/A N/A N/A
See Tab D Additional Rates
(insert additional service or containers w/ frequency) Per Occurrence $0.00 (insert additional service or containers w/ frequency) Per Occurrence $0.00 Richmond Sanitary Service, Inc. d/b/a Republic Services Form K, Tab C: Commercial Maximum Service Rates
Rate Schedule Effective 7/1/2025 (15-Year Term)
Commercial Trash (Note: Trash rate includes bundled rates that include 1x/week collection of Recycling up to the size of the Trash container and up to 2 CY of Organic Waste up to 3x/week) Service Descriptions
Collection Frequency
Commercial Other / Additional Services
Commercial Recycling (Additional Containers)
Commercial Organic Waste (Green Waste and Food Waste) (Additional Containers) Commercial Yard Waste Only (if applicable) (Additional Containers) Commercial Food Waste Only (if applicable)
TAB C Commercial and Ind Rates
Exhibit 1- Maximum Service Rates
Per Pull 2/week 3/week 4/week 5/week 6/week
1-CY Bin $581.95 N/A N/A N/A N/A N/A
2-CY Bin $776.82 N/A N/A N/A N/A N/A
3-CY Bin $957.10 N/A N/A N/A N/A N/A
4-CY Bin $1,130.40 N/A N/A N/A N/A N/A
5-CY Bin $1,300.01 N/A N/A N/A N/A N/A
6-CY Bin $1,467.49 N/A N/A N/A N/A N/A
7-CY Bin $1,633.22 N/A N/A N/A N/A N/A
10-CY Roll-Off Container $556.00 N/A N/A N/A N/A N/A
20-CY Roll-Off Container $653.00 N/A N/A N/A N/A N/A
30-CY Roll-Off Container $707.00 N/A N/A N/A N/A N/A
40-CY Roll-Off Container $781.00 N/A N/A N/A N/A N/A
1-CY Bin $581.95 N/A N/A N/A N/A N/A
2-CY Bin $776.82 N/A N/A N/A N/A N/A
3-CY Bin $957.10 N/A N/A N/A N/A N/A
4-CY Bin $1,130.40 N/A N/A N/A N/A N/A
5-CY Bin $1,300.01 N/A N/A N/A N/A N/A
6-CY Bin $1,467.49 N/A N/A N/A N/A N/A
7-CY Bin $1,633.22 N/A N/A N/A N/A N/A
10-CY Roll-Off Container $556.00 N/A N/A N/A N/A N/A
20-CY Roll-Off Container $653.00 N/A N/A N/A N/A N/A
30-CY Roll-Off Container $707.00 N/A N/A N/A N/A N/A
40-CY Roll-Off Container $781.00 N/A N/A N/A N/A N/A
1-CY Bin $581.95 N/A N/A N/A N/A N/A
2-CY Bin $776.82 N/A N/A N/A N/A N/A
3-CY Bin $957.10 N/A N/A N/A N/A N/A
4-CY Bin $1,130.40 N/A N/A N/A N/A N/A
5-CY Bin $1,300.01 N/A N/A N/A N/A N/A
6-CY Bin $1,467.49 N/A N/A N/A N/A N/A
7-CY Bin $1,633.22 N/A N/A N/A N/A N/A
10-CY Roll-Off Container $556.00 N/A N/A N/A N/A N/A
20-CY Roll-Off Container $653.00 N/A N/A N/A N/A N/A
30-CY Roll-Off Container $707.00 N/A N/A N/A N/A N/A
40-CY Roll-Off Container $781.00 N/A N/A N/A N/A N/A
Form K, Tab C: Industrial Maximum Service Rates
Rate Schedule Effective 7/1/2025 (15-Year Term)
Temporary Bin and Roll-Off Container Service (Collection Only) Service Descriptions
Collection Frequency
Industrial Trash
Industrial Recycling
Industrial Organic Waste (Green Waste and Food Waste)
TAB C Commercial and Ind Rates
Exhibit 1- Maximum Service Rates
1-CY Bin $581.95 N/A N/A N/A N/A N/A
2-CY Bin $776.82 N/A N/A N/A N/A N/A
3-CY Bin $957.10 N/A N/A N/A N/A N/A
4-CY Bin $1,130.40 N/A N/A N/A N/A N/A
5-CY Bin $1,300.01 N/A N/A N/A N/A N/A
6-CY Bin $1,467.49 N/A N/A N/A N/A N/A
7-CY Bin $1,633.22 N/A N/A N/A N/A N/A
10-CY Roll-Off Container $556.00 N/A N/A N/A N/A N/A
20-CY Roll-Off Container $653.00 N/A N/A N/A N/A N/A
30-CY Roll-Off Container $707.00 N/A N/A N/A N/A N/A
40-CY Roll-Off Container $781.00 N/A N/A N/A N/A N/A
1-CY Bin $581.95 N/A N/A N/A N/A N/A
2-CY Bin $776.82 N/A N/A N/A N/A N/A
3-CY Bin $957.10 N/A N/A N/A N/A N/A
4-CY Bin $1,130.40 N/A N/A N/A N/A N/A
5-CY Bin $1,300.01 N/A N/A N/A N/A N/A
6-CY Bin $1,467.49 N/A N/A N/A N/A N/A
7-CY Bin $1,633.22 N/A N/A N/A N/A N/A
10-CY Roll-Off Container $556.00 N/A N/A N/A N/A N/A
20-CY Roll-Off Container $653.00 N/A N/A N/A N/A N/A
30-CY Roll-Off Container $707.00 N/A N/A N/A N/A N/A
40-CY Roll-Off Container $781.00 N/A N/A N/A N/A N/A
See Tab D Additional Rates
(insert additional service or containers w/ frequency) Per Occurrence $0.00 (insert additional service or containers w/ frequency) Per Occurrence $0.00 Industrial Yard Waste Only
Construction and Demolition
Industrial Other / Additional Services
TAB C Commercial and Ind Rates
Exhibit 1- Maximum Service Rates
Proposer's Name:
1/week 2/week 3/week 4/week 5/week 6/week
Push Rate - 25 feet $15.00 $30.00 $45.00 $60.00 $75.00 $90.00 Push Rate - 50 feet $30.00 $60.00 $90.00 $120.00 $150.00 $180.00 Push Rate - 75 feet N/A N/A N/A N/A N/A N/A
Push Rate - 100 feet N/A N/A N/A N/A N/A N/A
Service Descriptions Frequency Proposed Rate
Stinger / Scout Service Fee Monthly $300.00 Per Pull $556.00 Locking Bin, Lock on Gate Monthly $29.30 Per Pull $653.00 Return Trip Charge (Commercial) Per Occurrence $175.37 Per Pull $707.00 Restart of Service (auto resume fee) Per Occurrence $387.33 Per Pull $781.00 Pull Out Charge (hard to service) Monthly $149.15
Delivery Charge Per Occurrence $0.00
Delivery Charge Commercial Carts Per Occurrence $0.00
Removal Per Occurrence $0.00
Exchange Fee Per Occurrence $155.24
Recycling Contamination Fee Per Occurrence $141.10
Organics Contamination Fee Per Occurrence $141.10
Overage Fee Per Occurrence $141.10
Emergency Services (Section 20.01) Per Hour $375.00
Additional Bulky Pickup Per Occurrence $215.41
Additional Pickup 1-CY Bin Per Occurrence $141.10
Additional Pickup 2-CY Bin Per Occurrence $222.29
Additional Pickup 3-CY Bin Per Occurrence $299.06
Additional Pickup 4-CY Bin Per Occurrence $373.51
Additional Pickup 5-CY Bin Per Occurrence $446.71
Additional Pickup 6-CY Bin Per Occurrence $519.22
Additional Pickup 7-CY Bin Per Occurrence $591.30
Steam Clean Box 1-7 CY Bin Per Occurrence $155.24
Special Pickup 1-7 CY Bin Per Occurrence $175.37
Special Pickup 10-40 Yd Box Per Occurrence $407.00
Lock Replacement Per Occurrence $45.95
Dry Run (Roll-off) Per Occurrence Same as pull rate
Temp Per Day over 3 Days Per Day $88.00
Diversion Report Fee Per Month $60.00
Relocation Fee Per Occurrence $308.00
Form K, Tab D: Additional Services Maximum Service Rates Richmond Sanitary Service, Inc. d/b/a Republic Services Other Services
Push Rate (Monthly)
10-Cubic-Yard Container per pull
20-Cubic-Yard Container per pull
30-Cubic-Yard Container per pull
40-Cubic-Yard Container per pull
Rate Schedule Effective 7/1/2025 (15-Year Term)
Roll-off Pull Rates
(Roll-off Containers billed on a per pull plus process or disposal rate) Service Descriptions
Collection Frequency
Revised Form K
TAB D Additional Rates
Exhibit 1- Maximum Service Rates
DRAFT 6/18/2025
3750
Exhibit 2 3751
List of City Facilities and Service Levels, Including City and/or Transit Trashcans 3752 City Facilities and Service Levels 3753
3754
Facility Address Garbage Recyclable
Materials
Mixed
Organic
Waste
Green Waste Food Waste Sludge Special Waste
Qty Size Qty Size Qty Size
Pt Molate Beach
Park
1 1 CY
720 Elm Ave 2 65 gal 5 65
gal
4300 Cutting Blvd 1 4 CY 1 65 gal
1 E Richmond Ave 1 65 gal 1 65 gal
909 Ohio Ave 3 65 gal 4 65 gal 12 65 gal
2705 Macdonald
Ave
1 95 gal 2 65 gal
403 Civic Center
Plaza
4 65 gal
1350 Kelsey Street 1 2 CY 2 65 gal 2 65 gal
2904 Hilltop Drive 1 5 CY 4 65 gal 2 65 gal
5801 Huntington
Ave
2 95 gal 2 65 gal 1 65 gal
4801 Bayview Ave 1 3 CY 1 2 CY 6 65 gal
611 Canal Way 1 14 CY
Roll
off
3 Pt Molate 1 2 CY 6 65 gal
2200 Macdonald 1 2 CY
DRAFT 6/18/2025 Page 107 of 149
Facility Address Garbage Recyclable
Materials
Mixed
Organic
Waste
Green Waste Food Waste Sludge Special Waste
Qty Size Qty Size Qty Size
1900 Barrett Ave 1 2 CY 1 1 CY 1 65 gal
601 Canal Blvd 1
1 1
5 CY
20 CY
Roll
off
1 10
5 CY
65 gal
1 1 CY 1
1 10 CY
14 CY
2 10 CY
3201 Leona Ave 9 65 gal
3230 Macdonald
Ave
1 3 CY 1 4 CY 2 65
gal
6 13th St 2
1 3 CY
14 CY
Roll
off
1 3
4 CY
65 gal
2 1
4 CY
65 gal
1 2 CY
1305 Macdonald
Ave
1 7 CY 1 3 CY
400 Nevin Ave 2 95 gal 2 65 gal 3 65 gal
140 W Richmond
Ave
1 2 CY 2 65 gal 1 65 gal
900 Williams Dr 1 4 CY 1 2 CY 1 1 CY
1065 7th St 1
1 2 CY
4 CY
1 2
4 CY
65 gal
3 65 gal
325 Civic Center
Plaza
1 5 CY 1 6 CY 2 65
gal
326 27th St 1 2 CY 1 1 CY
1131 Cutting Blvd 1 3 CY 1 3 CY 2 65 gal
3530 Morningside
Dr
1 2 CY 2 65 gal
4100 Clinton Ave 1 3 CY 1 2 CY 4 65 gal
598 Nevin Ave 1 4 CY 1 1 CY 1 1 CY
3506 Cutting Blvd 2 2 CY 2 65 gal 4 65 gal
DRAFT 6/18/2025 Page 108 of 149
Facility Address Garbage Recyclable
Materials
Mixed
Organic
Waste
Green Waste Food Waste Sludge Special Waste
Qty Size Qty Size Qty Size
1410 Kelsey St 1 2 CY 1 2 CY 1 65
gal
360 S 27th St 2 95 gal 2
1 65 gal
2 CY
(wood
)
2 65 gal
960 S 47th St 1 6 CY
1689 Regatta Blvd 1 4 CY 1 6 CY
5100 Hartnett Ave 1 1 CY 3 65 gal 1 65 gal
135 Washington
Ave
1 1 CY 1 65 gal
450 Civic Center
Plaza
2 4 CY 2
16 4 CY
65 gal
1411 Harbour Way
S
1 95 gal 1 65 gal 1 65 gal
3755
3756
DRAFT 6/18/2025 Page 109 of 149
3757
City and/or Transit Trashcans 3758
The City of Richmond has 562 City-owned trashcans, which includes cans located within City parks. This data is available as a Google Map at 3759 https://www.google.com/maps/d/u/0/edit?mid=1Acku0fFDQ3SiDwqxR-yd6PH8mMM&usp=sharing. Below are two figures that give an overview of 3760 the data. 3761
3762
3763
3764
DRAFT 6/18/2025 Page 110 of 149
3765
3766
DRAFT 6/18/2025
3767
Exhibit 3 3768
Collection Container Specifications 3769
Cart Specifications.
All new or replacement Carts must be manufactured with a minimum twenty percent (20%) post-consumer recycled material content and come with a ten (10) year warranty against defects.
Carts must be constructed with material that resists deterioration from ultraviolet radiation and be incapable of penetration by household pets or small wildlife when lids are fully closed.
Contractor must provide Carts having an approximate volume of 20, 32, 64, and 96 gallons. Actual cart volume may vary by +/- 10% depending on manufacturer.
Carts must include wheels and handles that accommodate ease of movement by able- bodied persons, have heavy duty wheels, have attached hinged lids, and be designed to be resistant to inadvertent tipping due to high winds.
Carts must include lids that continuously overlap the Cart body so as to prevent the intrusion of rainwater and minimize odors. The lids should be of a design and weight so as to prevent the Cart body from tilting backward when flipping the lid open.
Carts must be capable of being lifted into the Collection Vehicle without damage or distortion under normal usage.
Carts must be hot-stamped, embossed, or labeled/decaled with the company name, a unique identification number (i.e., a serial number for carts), weight limit, images of the type of materials to be Collected, and a QR code that links to the Recycling education landing page within the Contractor’s City-specific website for the City. All Carts shall also contain instructions for proper usage. If any of the above is accomplished via labels or decals, such labels or decals must be maintained and/or replaced as necessary throughout the Term to maintain a near new appearance. Decals/labels showing types of materials Collected in each Cart must be replaced annually.
Cart and lids must meet all applicable colors and labeling specifications as set forth by CalRecycle (i.e., blue = Recyclable Materials, black/gray = Garbage, green = yard waste/mixed Organic Waste, yellow = Food Waste or other color standards as determined by CalRecycle prior to the start of this Agreement).
DRAFT 6/18/2025 Page 112 of 149
Bin Specifications.
Bins must be constructed of heavy metal or heavy plastic and must be watertight, well painted, in good condition, and without rust or dents.
Wheels, forklift slots, and other appurtenances which are designed for movement, loading, or unloading of the Container, must be maintained in good repair.
Contractor must provide Bins having an approximate volume of 1, 2, 3, and 4 cubic yards.
Bins must have the name and phone number of Contractor on the exterior so as to be visible when the Bin is placed for use.
Each Bin must be labeled with a listing of materials that may and may not be placed in a particular Bin type, as well as a QR code that links to the Recycling education landing page within the Contractor’s City -specific website for the City, and each Bin must include a conspicuous warning: “Not to be used for the disposal of hazardous, electronic, or universal waste.” Bins must be labeled in English and Spanish.
Bid lids must be constructed of metal or heavy plastic, so as to minimize the intrusion of rainwater and minimize odors. Locking Bins will be provided upon request at the Maximum Service Rate set forth in Exhibit 1.
Bins must be capable of being lifted into the Collection Vehicle without damage under normal usage.
Bins must meet all applicable colors and labeling specifications as set forth by CalRecycle (i.e., blue = Recyclable Materials, black/gray = Garbage, green = yard waste/mixed Organic Waste, yellow = Food Waste or other color standards as determined by CalRecycle prior to the start of this Agreement).
Roll-off Container Specifications.
Roll-off Container specifications shall be the same as Bin specifications. Roll-off Containers shall be provided in sizes 10, 20, 30, and 40 cubic yards. Compactors shall be available in sizes 10, 20, 35, and 40 cubic yards. Contractor is obligated to provide covers for Roll-Off Containers upon Customer request.
Kitchen Food Waste Pails
Contractor is responsible for the purchase and distribution of fully assembled and functional Kitchen Food Waste Pails to all SFD and MFD Dwelling Units in the Service Area, including all individual Dwelling Units within each MFD Service Unit, and including any new Dwelling Units that are added to Contractor’s Service Area during the Term of this Agreement. The distribution
DRAFT 6/18/2025 Page 113 of 149
to new Dwelling Units must be completed within three (3) Workdays of receipt of notification from City or the Dwelling Unit. Contractor will also make Kitchen Food Waste Pails available at one or more annual Contractor-hosted events, such as a paper -shredding event or a HHW drop-off event, to make it easier for MFD Dwelling Units to learn about and acquire the pails.
The services described in this paragraph are not effective until such time as the City and Contractor agree to a City-Directed Change per Section 30.01.
Containers End of Life
Collection Containers must be recycled at the end of their useful life.
Containers Purchase
Contractor shall report all new Carts and Bins purchased pursuant to this Agreement to its address within the City and shall report all purchases of Carts and Bins under this Agreement as attributable to the City for sales tax purposes.
3770
DRAFT 6/18/2025 Page 114 of 149
Exhibit 4 3771
Transition Plan 3772
Notification to all customers of the contract being awarded to Republic. 3773 3774
We will include language on future communications detailing any new and enhanced services. 3775 3776
Issue procurement fee and performance bond to city. 3777 3778
Establish weekly progress meetings with city staff to review implementation and required procurement of 3779 new equipment. 3780
3781
Create, print, and distribute required new contract education and outreach materials. 3782 3783
Procure any other equipment associated with any optional services selected by the city. 3784 3785
Establish communication protocol for dispatching abandoned waste collections with city staff. 3786 3787
Review and update, if necessary, public receptacle and bus stop collection schedules. 3788 3789
Update hauler website with new agreement programs and services. 3790 3791
Action items prior to contract commencement are expected to be modified upon meetings with city staff. 3792 3793
Republic recognizes that commercial bins often exceed their useful life of a minimum 10 years and that 3794 older bins with a prior paint scheme (white) may still exist at customer sites. Republic Services has been 3795 aggressive at identifying containers in service that are brand and SB 1383 non-compliant (white) to 3796 Republic Services’ brand color (blue). Republic is committed to ensuring that a full-scale commercial 3797 route review will be completed post-franchise agreement commencement date to identify any non-3798 compliant containers and remove and exchange from service by12/31/2025 3799 3800
It is important to note all new commercial customers and bin exchanges receive brand and SB 1383 3801 compliant bins. 3802
3803
Any commercial customers who do not already have recycling, organics, and/or a waiver will receive a 3804 default 65-gallon organics cart. At commencement of the new agreement, these customers will receive 3805 their default containers as they will be paying for the service under the new rate structure. Any customer 3806 requiring service above the default cart size and frequency will be right-sized accordingly. 3807 3808
Republic Services will implement and distribute the following education and outreach materials currently 3809 in practice today as well as required by the Draft Agreement: 3810 ▪ School education and outreach (annually, on or before September 30th) 3811 ▪ Recyclability of materials brochure (one-time, to all ratepayers) 3812 ▪ Acceptable/unacceptable organics brochure (one-time, to all ratepayers) 3813 ▪ Compliance notices (as needed and ongoing) 3814
▪ Technical assistance site visits (at least 20 phone calls per month and 40 site visits across all 3815 commercial customers. Each customer will be visited once every five years.) 3816 ▪ How-to posters (distributed during site visits) 3817 ▪ Public events and booths (on-call) 3818
▪ Various outreach (on-call) 3819
DRAFT 6/18/2025 Page 115 of 149
▪ Local paper 3820
▪ News Websites 3821
▪ Social Media 3822
▪ HOAs 3823
▪ Civic Groups 3824
▪ Annual service brochure (annual to all ratepayers) 3825 ▪ Quarterly newsletters (value added service offering by Republic Services) 3826 ▪ City specific website (ongoing) 3827
▪ Acceptable materials labeling (upon distribution of new carts) 3828 ▪ Additional programs and services (as agreed upon between Republic and city per Section 20.12 3829 of the draft agreement) 3830
3831
Description Target
Start
Target
Complete Owner Status Notes
Contract Negotiation, Award, and Implementation Plan 6/7/2024 6/21/2024 Shawn City Council Award of Agreement 6/14/2024 TBD Weekly Meeting with City Staff (or more frequent if necessary) 6/14/2024 Ongoing Franchise Term Begin 7/1/2025 N/A Transition Kick Off Meeting with City Staff and Republic Services 6/14/2025 6/28/2025 Identify Transition Team at Incumbent / City N/A N/A
Equipment and Procurement Shawn
New Start Newsletter, Multiple Email Notifications and Collection Container Postcard 7/1/2024 10/31/2024 Comprehensive Collection Container Database prepared for third-party contractor deliveries 7/1/2024 10/31/2024 Collection Container Procurement 11/1/2024 12/31/2024
Collection Container receipt and deployment strategy 1/1/2025 4/1/2025 Collection container deliveries commencement 7/1/2025 10/31/2025 Continue SB1383 compliant bin lid exchanges 7/1/2025 YE 2034 or sooner
Non-brand compliant bins removed and exchanged 7/1/2025 12/31/2025 Procurement of any optional services selected by cities 7/1/2024 4/1/2025 Mile- stone Description Target
Start
Target
Complete Owner Status Notes
Employees HR/Ops
Hire and train newly required staff as necessary 1/1/2025 7/1/2025 High Level Review of New Agreement Service Requirements 6/7/2024 Ongoing Job Fair - One event to hire local residents 1/1/2025 TBD Complete Republic staff contact list for managers 7/1/2025 TBD Customer Service
Angie
High Level Review of New Agreement Service Requirements 7/1/2024 Ongoing Hire and train Local Sustainability Advisors 1/1/2025 7/1/2025
Review and update customer service database to ensure new agreement information 7/1/2024 10/31/2024
Provide script for the customer service representatives on all services and develop FAQs 7/1/2024 7/15/2024
Update City-specific website to reflect transition timelines, new programs/services, other information requested by City 7/1/2024 Ongoing
3832
DRAFT 6/18/2025 Page 116 of 149
Exhibit 5 3833
Administrative Charges and Penalties 3834
All dollar figures stated below shall increase annually by the CPI Adjustment Calculation in Section 3835
6.03.1. 3836
3837
Item
Amount if Not Cured
in 30 Days (unless
otherwise specified)
If Cured
a. Failure to respond to each complaint within three (3) Workdays of receipt of complaint. $200 per incident per Service Recipient. b. Failure to maintain call center hours as required by this Agreement. $500 per day. -0- if cured in
5 days
c. Failure to submit to City all reports by the deadlines required under the provisions of this Agreement. $200 per day. -0- if cured in 10 days
d. Failure to include all parts of quarterly and annual reports specified in Sections 22.04 and 22.05 in the submitted
reports.
$200 per day if not
cured in 10 days.
-0- if cured in
10 days
e. Failure to provide data , information, or documentation required by this Agreement within the timeframe
stipulated herein.
$100 per day. -0- if cured in
5 days
f. Failure to respond to respond to any City request for data or information, as referenced in Section 5.15, within five (5) Business Days of receipt of the request.
$100 per day. -0- if cured in
5 days
g. Failure to submit to City all payments by the deadlines required under the provisions of this Agreement.
1% of the total amount due if fees are 1
– 10 days late; and 10% of the total
amount due if fees are more than 10
days late.
h. Failure for Collection Cart to be compliant with
specifications of Exhibit 3 or Section 18.09.
$50 each Collection
Cart not compliant.
-0- if cured in
30 days
i. Failure for Collection Bin to be compliant with
specifications of Exhibit 3 or Section 18.09
$100 each Collection
Bin not compliant, if not
cured in 5 days
-0- if cured in
30 days
j. Failure for Collection Container to be compliant with SB 1383 labeling requirements or the labeling requirements outlined in Section 20.10 of this Agreement.
$100 each Collection
Container not
compliant.
-0- if cured in
30 days
DRAFT 6/18/2025 Page 117 of 149
Item
Amount if Not Cured
in 30 Days (unless
otherwise specified)
If Cured
k. Failure to comply with manufacturers’ recommendations for State and Federal vehicle weight limitations, as
required in Section 18.05.
$100 per incident after
twenty-five (25) such
incidents per quarter.
Cannot be
cured
l. Failure to display Contractor’s name and customer
service phone number on Collection Vehicles , or to
otherwise be out of compliance with Section 18.08.
$100 per incident per
day.
-0- if cured in
30 days
m. Failure to Collect a missed Collection Container by close of the next Workday upon notice to Contractor, that
exceeds twenty (20) incidents within the Service Area
within any Calendar Year.
$1,000 per Calendar year, plus $10 per
incident per day.
n. Failure to repair (including removal of graffiti) or replace damaged Containers and/or Containers that are not in
good working order within the time required by this
Agreement, that exceeds twenty (20) incidents in any
Calendar year.
$1,000 per Calendar year, plus $10 per
incident per day.
o. Accumulation of more than forty (40) complaints per
Quarter regarding documented incidences of carts left in untidy conditions (e.g., carts not left standing upright, cart lids not closed, carts left in wrong locations) by Contractor $1,000 per Quarter, plus $10 per
complaint beyond the first 40 complaints
p. Failure to maintain Collection hours as required by this Agreement. $500 per day.
-0- if not
cured in 5
days
q. Failure to have Contractor personnel in Contractor-
provided uniforms. $25 per day per
employee.
-0- if not
cured in 30
days
r. Failure of Contractor to follow Recyclable Materials and Organic Waste Contamination and Overage procedures
as set forth under Section 5.07 and 5.10.
$500 per day for failure
to implement correction
plan.
Submit for
approval to
City and
implement
plan of
correction to
City within 30
days.
DRAFT 6/18/2025 Page 118 of 149
Item
Amount if Not Cured
in 30 Days (unless
otherwise specified)
If Cured
s. Vehicle fluid leak incidents from Contractor Collection Vehicles in excess of three (3) during a quarter for the same vehicle.
$500 per incident in excess of three (3)
t. Failure of Contractor to clean up spillage or litter caused by Contractor within ninety (90) minutes upon notice from the City, in excess of five (5) incidents during a calendar year.
$100 per incident.
u. Failure of Contractor to provide proof of performance bond as required by this Agreement Agreement Default $500 per day v. Failure of Contractor to provide proof of insurance as required by this Agreement Agreement Default $500 per day w. Failure to provide City with documentation verifying Diversion, as outlined in Section 8.02, was achieved.
$1,000 per Quarter.
Submit for
approval to
City and
implement
plan of
correction
within 30
days.
x. Failure to Collect Holiday trees on Collection Days. $100 per day.
-0- if not
cured in 7
days
y. Failure to commence service to a new Service Recipient within seven (7) days after order. $150 per day.
-0- if not
cured in 7
days
z. Failure to initially respond to a Service Recipient
complaint within one (1) Business Day.
$50 per failure to
resolve Customer
compliant or request.
-0- if not
cured in 7
days
aa. Replacement fee when requesting a new set of keys to access City Service Unit sites.
$500 per set of keys replaced, in
addition to the cost of replacing the
keys.
bb. Failure to pick up abandoned waste within twenty -four (24) hours upon request from the City. $500 per day per incident
-0- if not
cured in 3
days
DRAFT 6/18/2025 Page 119 of 149
Item
Amount if Not Cured
in 30 Days (unless
otherwise specified)
If Cured
cc. Failure to provide Roll-Off Containers or staff for a City of Richmond Neighborhood Clean-Up Event. $1,000 per site per event dd. Failure to drop off a Container requested by the City in the timeframe requested, provided the City gives at least four (4) days advance notice.
$100 per day.
-0- if not
cured in 3
days
ee. Failure to comply with any other provision in this
Agreement $200 per incident
-0- if not
cured in 30
days
3838
DRAFT 6/18/2025 Page 120 of 149
Exhibit 6 3839
Customer Service Plan 3840
1. Overview 3841
When fielding a customer request, CSRs immediately access the customer’s account information in 3842 Republic’s customer management system, InfoPro. Republic owns the InfoPro application and continues 3843 to invest in it. When a new technology must be integrated, Republic’s IT team makes the necessary 3844 modifications. CSRs can access all pertinent customer information through InfoPro, including service 3845 address, pick-up day, rate, service level, and a complete history of service requests and resolutions. 3846 ▪ After determining the customer need, the CSR inputs all required information into the customer’s 3847 permanent file history and, if necessary, generate an on-line automated work order. 3848 ▪ If the inquiry is simply for information or clarification about Republic programs, the CSR will 3849 answer the question and close the file. 3850
▪ If the request requires action on the part of Republic, a work order will be generated for the 3851 appropriate department to address, end the telephone call, and produce an online work order in 3852 InfoPro, that must be closed out within two (2) days. 3853 When customers contact Republic through the My Resource web portal or mobile application, the process 3854 is automated, and information is immediately and directly sent to the proper department for prompt 3855 handling. 3856
Each time a customer contacts Republic, inquiries and concerns are entered into InfoPro, including date, 3857 time, customer name, address, and the nature, date and manner of the resolution is also logged and sent 3858 to Drivers and Supervisors. Dispatch monitors all work orders requiring driver action. Upon receipt of a 3859 work order requiring same-day completion, a special alert is generated, and the appropriate driver is 3860 instructed as to what is needed to complete the order. In addition, each driver verbally contacts dispatch 3861 prior to completion of their assigned route to ensure all outstanding requests are fulfilled prior to returning 3862 to the operations facility. 3863
Republic Route Supervisors spend the majority of their time working in their assigned area(s), which 3864 enables them to meet drivers at the customer location to ensure quick, permanent resolution. Drivers 3865 document completion of all same-day service orders in the system. 3866 Common customer requests and concerns are tracked and reported by Republic business unit company-3867 wide, which has resulted in an exceedingly high level of customer service. 3868
2. Service Recipient Billing 3869
Residential customers are billed quarterly, while Commercial and Industrial customers are billed monthly. 3870 The initial step for the CSR is to confirm the customer's name, service address, and reason for inquiry. 3871 After listening to and stating the reason(s) for the customer call, the CSR can assist in addressing and 3872
DRAFT 6/18/2025 Page 121 of 149
resolving their needs. Common billing inquiries may include but are not limited to, requests for 3873 cart/container size increase or decrease, service day increase or decrease changes, customer new starts, 3874 or stopping service. 3875
When and if billing disputes arise, CSRs are trained to actively listen and understand the customer 3876 concern, review the invoice, and investigate and gather supporting relevant information to successfully 3877 resolve the customer's concern. 3878
In the spirit of a one-call resolution, the customer's concern is typically resolved at that time. If a situation 3879 requires escalation to the Customer Service Manager, they will immediately and professionally attempt to 3880 resolve the issue to the customer's satisfaction. 3881
3. Technology Network 3882
Our phone systems are modern and sufficient to handle all calls from the City of Richmond customers. As 3883 the incumbent, our existing website will be updated to include all changes selected by the city. 3884
4. Staffing Levels 3885
There are approximately 7,152 service accounts in the City of Richmond service area. Our highly trained, 3886 engaged, and dedicated CSR team ensures an excellent customer experience with limited average wait 3887 time of only .19 second speed of telephone call answer (ASA)--below the national industry standard and 3888 exemplifying our commitment to exceed customer expectations. 3889
5. Payment Programs 3890
Modern day customer service is about customer options and simple solutions. Newer generations expect 3891 web-based and mobile app-based abilities to self-serve simple needs at any time of the day or night. 3892 Certainly, more complex topics may still require person-to-person interaction, but a vast majority of 3893 customer service contacts in this industry are topics that can be self-served. For this reason, Republic 3894 Services has invested to create state-of-the-website and mobile app. Our customers now can reach us 3895 24/7 via our website, www.republicservices.com/municipality/wccc-ca.com, or via our Republic Services 3896 mobile app. Our self-service options are designed to improve overall response time, enabling resolutions 3897 to simple customer inquiries and needs anytime, anywhere with the least amount of customer 3898 inconvenience as possible. Through our website and mobile app customers can: 3899 ▪ Pay their bill 3900
▪ Schedule an extra pick up 3901
▪ Discover new services 3902
▪ Receive weather and holiday service updates 3903
▪ Sign up for autopay and paperless billing 3904
▪ Submit inquiries or complaints 3905
▪ “Track My Truck” where customers can see where a truck is currently located on route. 3906 ▪ Service alerts to notify residents or businesses of changes or delays. Alerts such as blocked 3907 containers will provide a notification with a photo uploaded to the app. 3908
DRAFT 6/18/2025 Page 122 of 149
Exhibit 7 3909
Collection Service Operations Plan 3910
Republic Services’ continued growth and extensive experience in Collection programs and Diversion have 3911 situated the company in a position to ensure that necessary resources will be available during the transition 3912 period and contract term. 3913
3914
1. Vehicles 3915
3916
New ASL EV Collection vehicles are on order to service the City in preparation for a contract award. 3917 Republic Services will utilize uniquely numbered, new model year 2025 vehicles with a useful life 3918 expectancy of fifteen (15) years. This will include: 3919 3920
3921
3922
3923
3924
3925
3926
3927
Collection Vehicles 3928
Industrial
Truck # TYPE YEAR Estimated
Useful Life FUEL Make/Model Size Axles GVWR Turning
Radius
Decibels
Maximum
Load
Capacity
3430 Roll-Off 2020 8 Renewable PETERBILT N/A 3 55000 42' at 90 deg 85-95 db 10 Tons 3431 Roll-Off 2021 9 Renewable PETERBILT N/A 3 55000 42' at 90 deg 85-95 db 10 Tons 3432 Roll-Off 2021 9 Renewable PETERBILT N/A 3 55000 42' at 90 deg 85-95 db 10 Tons 3433 Roll-Off 2022 10 Renewable PETERBILT N/A 3 55000 42' at 90 deg 85-95 db 10 Tons Commercial
TRUCK TYPE YEAR Estimated
Useful Life FUEL Make/Model Size Axles GVWR Turning
Radius
Decibels
Maximum
Load
Capacity
1220 FL 2018 6 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1221 FL 2018 6 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1221 FL 2020 8 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1222 FL 2020 8 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1223 FL 2022 10 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1224 FL 2019 7 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons 1225 FL 2019 7 Renewable PETERBILT 40 CY 4 55000 42' at 90 deg 85-95 db 11 Tons Residential
TRUCK TYPE YEAR Estimated
Useful Life FUEL Make/Model Size Axles GVWR Turning
Radius
Decibels
Maximum
Load
Capacity
2190 ASL 2020 8 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2191 ASL 2020 8 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2192 ASL 2020 8 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2193 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2194 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2195 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2196 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2197 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2198 ASL 2021 9 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2199 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2400 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2401 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2402 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2403 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons Quantity Type Model Year Useful Life
5 EV ASL VOLT ERRA ZSL 2025 15
DRAFT 6/18/2025 Page 123 of 149
2404 ASL 2023 11 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2405 ASL 2024 12 Renewable PETERBILT 31 CY 4 57500 42' at 90 deg 85-95 db 11 Tons 2343 REL 2018 6 Renewable PETERBILT 28 CY 3 51500 42' at 90 deg 85-95 db 8 Tons 2344 REL 2018 6 Renewable PETERBILT 28 CY 3 51500 42' at 90 deg 85-95 db 8 Tons 2346 REL 2018 6 Renewable PETERBILT 28 CY 3 51500 42' at 90 deg 85-95 db 8 Tons 2347 REL 2021 9 Renewable PETERBILT 28 CY 3 51500 42' at 90 deg 85-95 db 8 Tons 2348 REL 2024 12 Renewable ISUZU 8 CY 2 29000 46.5 deg. 85-95 db 6 Tons 2349 REL 2024 12 Renewable ISUZU 8 CY 2 29000 46.5 deg. 85-95 db 6 Tons 2350 REL 2024 12 Renewable ISUZU 8 CY 2 29000 46.5 deg. 85-95 db 6 Tons 2351 REL 2024 12 Renewable ISUZU 8 CY 2 29000 46.5 deg. 85-95 db 6 Tons 570 Flatbed 2017 5 Renewable Ford N/A 2 10600 17' at 90 deg 85-95 db 2 Tons 3929
a) Vehicle Specifications: 3930
3931
The requested vehicle specifications are identified below. 3932 3933
Fuel
Type Size # of
Axles GVWR Capacity # of Collection
Compartments
Side Loader EV 27 4 10 1
Side Loader Bio
Fuel 31 4 57,500 10 1
Front Loader Bio
Fuel 40 4 55,000 10 1
Scout Truck Bio
Fuel 8 2 10,800 2 1
Flat Bed Bio
Fuel 12 ft 2 10,600 n/a 1
Rear Loader Bio
Fuel 28 3 54,500 8 1
3934
b) Reduction of Air Emissions and Wear & Tear on City Streets: All collection vehicles are in 3935 compliance with CARB’s low carbon alternative fuel regulations Consistently well-maintained 3936 collection vehicles greatly cut emissions (and noise), and optimized routes reduce vehicle 3937 miles traveled and street wear and tear. Republic has partnered with its equipment 3938 manufacturers to design vehicles that have increased carrying capacity, which minimizes 3939 trips to the transfer station, reducing vehicle miles traveled. 3940 3941
c) Vehicle Technology: With Republic’s RISE application, Republic driver and truck locations 3942 are reported at regular time and distance intervals, providing the operations team with the 3943 whereabouts and situational awareness of the fleet and all routes during the day. Additionally, 3944 Republic utilizes geo-fencing capabilities, to set geographic boundaries for routes, which 3945 trigger alerts when vehicles cross a defined geo-fence border. This assists operation team 3946 members in determining whether drivers are on pace for on-time route completion, or 3947 whether additional support must be dispatched due to unforeseen circumstances. 3948 d) Vehicle Maintenance Program: Republic’s fleet of vehicles undergoes the most extensive 3949 preventive maintenance procedures in the industry, which leads to a safer, more efficient, 3950 and environmentally sound collection process. Company vehicles undergo rigorous 3951 preventive maintenance procedures and comprehensive pre- and post-trip inspections which 3952 exceed industry standards to ensure the highest level of performance and safety while on 3953 route and minimal downtime. 3954
3955
e) Vehicle Maintenance Schedule: Republic’s reporting system for tracking vehicle 3956 maintenance, vehicle performance, and adherence to company policies relative to such is 3957 called Dossier, which enables Republic to produce weekly reports that are used by the Fleet 3958 Maintenance Manager to monitor performance and take appropriate action steps when 3959
DRAFT 6/18/2025 Page 124 of 149
necessary to enforce compliance with Company policy and procedure. Some of the 3960 maintenance-related reports the Dossier system produces, and which are also covered in 3961 weekly maintenance and operations meetings are: 3962
▪ Maintenance Cost per Vehicle Report (with high-cost trucks noted) 3963 ▪ Road Call Report 3964
▪ Towing Report 3965
▪ Drive Compliance and Error Report 3966
▪ Mechanic Productivity Report 3967
▪ Fuel and Meter Report 3968
▪ System Code Spreadsheet Report 3969
▪ Preventive Maintenance (PM) Report (with overdue PM sub-report) 3970 3971
2. Containers 3972
3973
a. Sufficiency of Capacity: We have a durable process in place to ensure the availability of 3974 collection containers that are SB 1383 compliant for our customers. 3975 3976
Container Dimensions
Container Height Width Depth
20 Gallon Cart 36.2” 19.8” 26.0”
32 Gallon Cart 36.5” 19.8” 26.3”
64 Gallon Cart 41.5” 24.5” 27.5”
96 Gallon Cart 43.2” 28.0” 32.1”
1 Cubic Yard Bin 41.0” 72.0” 24.0”
2 Cubic Yard Bin 41.5” 72.0” 34.5”
3 Cubic Yard Bin 50.5” 72.0” 41.5”
4 Cubic Yard Bin 57.0” 72.0” 50.5”
6 Cubic Yard Bin 57.0” 72.0” 80.0”
7 Cubic Yard Bin 57.0” 72.0” 81.0”
3977
b. Bin Enclosures and Limited Space: During the assessment, we will identify bin locations and 3978 access paths that allow for safe, convenient service. Right-sizing service levels can increase 3979 waste diversion, improve collection productivity, and lead to reduced costs for customers. 3980 c. Container Appearance: Republic takes pride in the appearance of its equipment. The 3981 condition of all containers is audited annually, on a rolling basis, and scheduled for 3982 replacement as needed. Containers that require repairs or maintenance will be delivered to 3983 Republic’s local container repair facility in Richmond. 3984 d. Container Durability: The containers listed above are suitable for all customers. In the event 3985 of a customer’s space limitations, we can provide and have demonstrated the ability to offer 3986 optional services to meet the customer’s needs. 3987
3988
1) Automated Carts: A weekly Bundled SFD Solid Waste Collection Service system with 3989 one (1) 20,32,65,95-Gallon Black Garbage Cart, one (1) 65-Gallon Blue Recyclable 3990 Materials Cart, and one (1) 65-Gallon Green Organic Waste Cart as part of the base SFD 3991 Solid Waste Collection Service. Customers shall receive additional Recyclable Materials 3992 Carts and additional Organic Waste Carts to be included at no additional cost if 3993 requested. Carts with a capacity of 20-Gallon, 64-Gallon or 96-Gallon may be requested 3994 by Customers that can demonstrate that they (a) have cart storage space constraints and 3995 (b) do not generate sufficient quantities of a waste stream type to justify the larger size of 3996 cart. 3997
2) Commercial Bins: Republic Services will assist commercial and multi-family customers in 3998 achieving compliance with existing and new regulations through personalized outreach 3999 and recycling technical assistance to optimize recycling and organic service levels. This 4000 includes the continued implementation of a properly signed and colored three-container 4001
DRAFT 6/18/2025 Page 125 of 149
system. Please refer to the Education and Outreach section for information pertaining to 4002 education and outreach efforts, both during transition, and ongoing. 4003 4004
As the incumbent, Republic Services will continue to offer solid waste, recycling, and organic collection 4005 services with a variety of collection container sizes and service frequencies to meet single-family, multi-4006 family and commercial community needs, up to six days per week. Collections will be conducted in the 4007 following container sizes: 32-, 64 and 96-gallon carts; 1- to 7- yard front load bins; 1–2-yard rear load 4008 bins: for recyclable materials, MSW, and green/food waste organics. 4009 4010
Being the incumbent in Richmond we have already implemented SB 1383 compliant programs which 4011 make our evaluation process immensely easier to accommodate each property with the proper size 4012 containers and ensure that each customer maximizes the City’s participation goals. 4013 4014
3. Route Operations: Successful collection operations begin with a skillful operations supervisor 4015 who knows the business as well as your community. Your Republic Services local operations 4016 manager is responsible for the day-to-day collection operations, including development and 4017 evaluation of routing (in conjunction with the general manager), training and oversight of drivers, 4018 and implementation and enforcement of safety procedures. 4019 4020
a) Advantages to Collection Vehicles Chosen: All collection vehicles are in compliance with 4021 CARB’s low carbon alternative fuel regulations (see appendix). Consistently well-maintained 4022 collection vehicles greatly cut emissions (and noise), and optimized routes reduce vehicle 4023 miles traveled and street wear and tear. Republic has partnered with its equipment 4024 manufacturers to design vehicles that have increased carrying capacity, which minimizes 4025 trips to the transfer station, reducing vehicle miles traveled. 4026 b) Driver Responsibilities: To ensure extreme reliability and a consistently high level of customer 4027 service, Republic Services has a quality control program called Driver Service Management 4028 (DSM). DSM includes an extensive driver-lead reporting process, accompanied by regular 4029 auditing, that is focused on safeguarding against procedural failures. DSM standards 4030 guarantee that all driver issues will be addressed and completely resolved by supervisors or 4031 management within seven days of discovery. 4032
c) Anticipated Driver Productivity: During collection activities, drivers are instructed to make 4033 notes on their RISE tablets throughout the day. The objective of the post-route briefing is to 4034 collect all valuable route information from each driver to ensure operations will receive issues 4035 such as poorly sequenced routes; sales will receive items such as commercial overage 4036 issues; safety will receive information pertaining low hanging wires or dangerous dumpster 4037 locations; and maintenance will be forwarded issues such as repair and replacement needs. 4038 4039
4040
DRAFT 6/18/2025 Page 126 of 149
Richmond 4041
Truck
Type Service Line Commodities Serviced
# of
Vehicles
# of
Routes
Containers/
Hour
Route
Hours
Route
Customer
Passes
Crew
Members/
Vehicle
RO Industrial MSW/Recyclable/OW 0.5 1 0.8 10 9 1-3 1
FEL Commercial MSW 1 1 13.5 10 9 1-3 1
FEL Commercial Recyclable Materials 1 1 13.5 10 9 1-3 1 ASL Residential MSW 1.5 1 106 10 9 1 1
ASL Residential Recyclable Materials 1.5 1 106 10 9 1 1 ASL Residential Organic Waste 1.5 1 106 10 9 1 1
REL Residential MSW 0.5 1 70 10 9 1 2
Flatbed Residential Other 0.5 0.5 10 10 9 1 1
Flatbed Commercial Other 0.5 0.5 10 10 9 1 1
4042
d) Operational Communications: Successful collection operations begin with a skillful operations 4043 supervisor who knows the business as well as your community. Your Republic Services local operations 4044 manager is responsible for the day-to-day collection operations, including development and evaluation of 4045 routing (in conjunction with the general manager), training and oversight of drivers, and implementation 4046 and enforcement of safety procedures. We ensure our operations supervisors are not overloaded, nor 4047 tied to a desk. On average, we maintain a 15:1 ratio of routes to supervisors, which means that items 4048 needing attention are dealt with immediately and that the supervisor knows your community intimately. In 4049 addition, our supervisors are out on the routes regularly. At least twice per week, they conduct a ride-4050 along with drivers on their routes. This creates great opportunities for driver mentoring, ensures quality 4051 control on the route, and keeps the supervisor directly aware and familiar with the nuances of the route 4052 and the community. Few, if any other companies in the industry, dedicate their operations staff to 4053 succeed in this manner. 4054
4055
e) Driver Contamination Monitoring: For recycling and organic waste setouts, Republic drivers perform a 4056 periodic visual contamination check of the cart contents. 4057 ▪ If contamination is visible, the cart will be tagged with a “Corrective Action Notice,” informing the 4058 customer why they received the notice and how to properly sort materials in the future. Subsequent 4059 infractions or ongoing unacceptable levels of contamination will also be noticed, and a fee may be 4060 assessed. A picture is taken with the RISE tablet and uploaded to the customer’s account. 4061 ▪ As with all Corrective Action Notices and other route events and incidents, this information will be 4062 logged into Republic’s customer database and routinely shared with the city. 4063 4064
f.) Annual Service Level and Billing Audit Approach: Audit Plan: To additionally mitigate any impacts to 4065 our ability to provide reliable service, Republic’s customer management software application, InfoPro, 4066 automatically generates a number of reports that are routinely reviewed by Republic managers, most on a 4067 daily basis. These include: 4068
Production Reports 4069
This module includes: 4070
▪ Route Analysis 4071
▪ Route Downtime Analysis 4072
▪ Customer Service History 4073
▪ Daily Operating Summary 4074
▪ Daily Fuel Report 4075
▪ Daily Disposal Report 4076
▪ Disposal Exception Report 4077
▪ Daily Truck / Employee Replacement Report 4078
▪ Customer Service Report 4079
▪ Blocked / No Service Report 4080
4081
These reports are used in the daily activities of the division in order to monitor productivity and 4082 effectiveness. 4083
DRAFT 6/18/2025 Page 127 of 149
1) Route Maps: The RISE platform was built for Republic Service employees by Republic 4084 Service employees. The RISE platform consists of three components: 4085 2) ▪ RISE Portal 4086
3) ▪ RISE Map 4087
4) RISE Tablet 4088
4089
The heart of the platform is the RISE Portal and the RISE Map, the portal and map feature an intuitive 4090 structure that allows users to easily assign routes, view maps, and quickly identify assets and facilities. 4091 4092
The RISE Map: quickly allows new or substitute drivers to visually understand the assigned work through 4093 the visual representation of the proximity between customers and disposal sites. This benefit helps 4094 eliminate unproductive time and total miles traveled, limiting impacts on the city roads and emissions. 4095 4096
RISE tablet: Republic Services rolled out RISE tablets to our industrial drivers starting in 2020 and to our 4097 commercial drivers in 2021/2022. The RISE tablets provide our drivers with an electronic route sheet with 4098 turn-by-turn directions to ensure the most efficient route. The navigation software uses real-time traffic 4099 conditions to avoid delays and incorporate safety mechanisms that record the truck's height, weight, and 4100 length to ensure overpasses and bridges can support our vehicles 4101 4102
1) At least once annually, beginning in 2025, Contractor or its approved designee shall 4103 conduct a Route Review for each Hauler Route. The number of Containers to review per 4104 Hauler Route shall be calculated on the basis of the number of Garbage accounts 4105 provided service by a specific Hauler Route for one week. For example, “Route A” 4106 collects Garbage from 250 accounts, 4 days per week, for a total of 1,000 accounts per 4107 week; include a minimum of 25 accounts for Route Review of “Route A”. For each Route 4108 Review of a Hauler Route, Contractor shall inspect at least the following minimum 4109 number of Containers but may inspect more if Contractor deems necessary; and shall 4110 inspect all Containers placed for Collection (including Recyclable Materials Containers, 4111 Organic Waste Containers, and Garbage Containers). Each inspection shall involve lifting 4112 the Container lid and observing the contents but shall not require Contractor to disturb 4113 the contents or open any bags. Contractor may select the Containers to be inspected at 4114 random, or (if mutually agreed with City) by any other method not prohibited under the SB 4115 1383 Regulations. For the avoidance of doubt, Contractor shall not be required to 4116 annually inspect every Container on a Hauler Route. Contractor shall include the results 4117 of each Route Review in its next regularly scheduled report to City. 4118 2) Route Audit Team Training: As the incumbent we already perform annual route audits on 4119 all collection routes where we sample an appropriate number of collection containers. 4120 These annual route audits are supplemented by our sustainability advisors performing 4121 more exhaustive audits of our commercial and industrial containers. 4122 4123
4. Safety 4124
4125
a. Staffing Safety Requirements: Republic Services has an industry leading safety record that 4126 has been 38% better than the industry average for the past ten years, based on OSHA data. 4127 In addition, we have been recipients of 72% of the industry’s Driver and Operator of the Year 4128 awards since 2009. 4129
b. Republic Services maintains strict compliance with all applicable DOT (includes physical, 4130 drug, and alcohol testing), OSHA, federal, state and local safety requirements while 4131 performing all work-related functions. 4132
c. We recognize that a safe workforce is not simply a discussion with a new hire, but a 4133 dedicated plan to review, educate and verify employee practices constantly. . 4134 d. Two of Republic Services’ ambitious sustainability goals are tied to specific safety metrics. 4135 These include reducing our Occupational Safety and Health Administration Total Recordable 4136 Incident Rate to 2.0 or less and 4137
DRAFT 6/18/2025 Page 128 of 149
4138
1) Training: Republic Services has the lowest occurrence of incidents and crashes in the 4139 industry due to our company-wide emphasis on safety, extensive employee training and 4140 ongoing educational development programs. Republic Services requires all operations 4141 personnel to participate in extensive classroom training and testing, as well as on-road 4142 auditing and policy reinforcement. 4143
2) Personal Protective Equipment: Republic Services is committed to providing the safest 4144 collection and disposal processes possible. We recognize that effective management of 4145 worker safety and health protection is a decisive factor in reducing the extent, severity, 4146 and cost of work-related injuries and illnesses. Eye, face, head, hand, and high visibility 4147 PPE is required to be worn when applicable. 4148
4149
5. Reporting 4150
4151
a. Detailed monitoring and reporting: Republic Services as the responsible agent to fulfill 4152 several of its responsibilities under AB 341, AB 939, AB 1594, and SB 1383. However, 4153 Richmond cannot delegate its authority to Republic Services for the imposing of civil 4154 penalties to non-compliant generators. 4155
b. Method Used to Track Tonnage: It is required that all collection vehicles are weighed daily 4156 after collection at each of the designated post-collection facilities. All truck weights are 4157 captured, reported, and maintained through our PC Scales software. 4158 c. Process for Reporting Complaints: We track all service recipient complaints through our 4159 InfoPro system and record notes within the customer’s account. Should there be any disputes 4160 we will provide the full-service log to the Cities as required by the RFP. Please refer to our 4161 Customer Service Plan for a detailed process on the protocols for all customer service 4162 interactions. 4163
4164
DRAFT 6/18/2025 Page 129 of 149
Exhibit 8 4165
Processing and Disposal Facilities 4166
▪ Permit Status: Current** 4167
T▪ Permitted Capacity: 1,200 tons per day 4168
Republic Services has equipped the West County Resource Recovery Center with cutting-edge 4169 sorting technology, capable of processing over 200 tons of residential, commercial, and industrial recycling 4170 daily. This innovation helps meet the growing demand for recycling and empowers our customers to 4171 achieve their sustainability goals. WCRR also provides CRV recycling buyback, mattress recycling for 4172 member agency cities of the West County JPA, and Household Hazardous Waste (HHW) drop-off for all 4173 residents of West Contra Costa County. Compost giveaway is offered once a month for West County 4174 residents. 4175
Household Hazardous Waste Facility 4176
▪ Address: 101 Pittsburg Ave. Richmond, CA 94801 Processing and Disposal Facilities 4177 West County Resource Recovery – Recycling Center 4178
▪ Address: 101 Pittsburg Ave. Richmond, CA 94801 4179
▪ Owner/ Operator: Republic Services 4180
▪ Owner/ Operator: Republic Services 4181
▪ Permit Status: Current** 4182
Permitted Capacity: no tons per day limit 4183
The HHW facility offers no-cost (SFD) drop offs of common household hazardous waste materials 4184 such as automotive fluids, batteries, fluorescent light bulbs, paints, stains, solvents, etc. Drop off is 4185 currently available to all West Contra Costa County residents. Additionally, mattresses, box springs, and 4186 futons may also be dropped off at the HHW facility by Richmond. 4187 Golden Bear Transfer Station 4188
▪ Address: 1 Parr Blvd, Richmond, CA 4189
▪ Owner/ Operator: Republic Services 4190
▪ Permit Status: Current** 4191
▪ Permitted Capacity: 4192
BAAQMD Tonnage: 2,000 tpd; 730,000 tpy 4193
SWFP Tonnage:1,000 tpd 7-day average; peak of 1,400 tpd. tonnage not to go over 7,000 tons per week. 4194 – SWFP Trips: 1,706 vehicle trips per day 4195
The Golden Bear Transfer Station processes approximately 440 tons of municipal solid waste 4196 (MSW) per day. Materials such as metals, mattresses, tires, electronics, and carpet are diverted from the 4197 MSW pile and recovered for recycling purposes. 4198
West Contra Costa Sanitary Landfill Organics Material Processing Facility 4199 ▪ Address: 1 Parr Blvd, Richmond, CA 4200
▪ Owner/ Operator: Republic Services 4201
DRAFT 6/18/2025 Page 130 of 149
▪ Permit Status: In Review** 4202
▪ Permitted Capacity: 4203
– SWFP Tonnage: 1,134 tons/day maximum 4204
– BAAQMD Permit Tonnage: 130,000 tons across any consecutive 12-month period 4205 WCCSL's 2017 CASP upgrade processes 325 tons of organics daily, achieving 50% faster 4206 composting, 25% water reduction, and 95% lower emissions compared to the old system. 4207 West Contra Costa Sanitary Construction and Demolition Recycling Facility 4208 ▪ • Address: 1 Parr Blvd, Richmond, CA 4209
▪ Owner/ Operator: Republic Services 4210
▪ Permit Status: In Process** 4211
▪ Permitted Capacity: 4212
– SWFP Tonnage: 196 tons/day or 51,000 tons/year 4213
– BAAQMD Tonnage 4214
⧫ Concrete: 30,000 tons across any consecutive 12-month period 4215 ⧫ Wood: 19,000 tons across any consecutive 12-month period 4216 The C&D facility accepts concrete, dirt, clean wood, and mixed C&D debris for recovery. On average, the 4217 facility processes approximately 27 tons of material per day. 4218 4219
4220
DRAFT 6/18/2025 Page 131 of 149
Exhibit 9 4221
Sustainability and Compliance Plan 4222
1. The Approach to Programs and Facility Requirements Meeting Diversion Requirements 4223 4224
Diversion Programs 4225
4226
SFD 4227
Republic Services shall continue to offer the following collection programs to Single Family Dwellings, 4228 Multi-Family Dwellings, commercial, and industrial customers. 4229 ▪ Green Container for Commingled Organic Waste 4230
Only food waste, yard waste, green waste, and food-soiled paper allowed in each container. 4231 ▪ Blue Container for Recyclables 4232
Traditional recyclables, such as bottles, cans, plastics, and organic waste such as paper and cardboard 4233 ▪ Black Container for Non-Organic Waste 4234
Items destined for a landfill that cannot be recycled or composted (including animal waste) 4235 4236
MFD & Commercial Diversion Programs 4237
Republic Services offers a wide range of recycling program container sizes, frequencies, and 4238 opportunities for reduced MSW collections from customers’ current service levels: 4239 ▪ Website availability of diversion requirements 4240
Tips to becoming a better recycler. 4241
Recycling insights and information 4242
(PBS) Where does your recycling go? 4243
Recycling Simplified 4244
▪ Sustainability program leader initiative 4245
▪ MFD service guides 4246
▪ MFD brochures 4247
▪ MFD toolkit 4248
▪ Posters, guides, stickers, bin labeling – Sustainability Advisors shall provide this material during initial 4249 site visit and as needed in the future. 4250
▪ Waste presentations and trainings – Sustainability Advisors will provide waste trainings to staff, 4251 managers, janitors, etc. to encourage proper sorting and program participation. 4252 4253
Republic intends to be a fully active and committed partner to educate the customer base, enrolling them 4254 in required recycling programs, and shifting away from the voluntary mindset to comply with the law. To 4255 achieve this, it is recommended that the city establish a mandatory participation ordinance with 4256 enforceable actions to ensure joint success. 4257
4258
Bulky Waste Diversion Program: Should the City consider including this option. 4259 Republic Services can provide a wide range of bulky waste diversion programs and information such as: 4260 ▪ On-call curbside household bulky items & electronic waste pickup 4261 ▪ Mattresses 4262
▪ TVs 4263
▪ White goods (refrigerators, washers, dryers, household appliances) 4264 4265
We utilize two of our facilities: the Household Hazardous Waste Facility to divert mattresses, box springs, 4266 and futons and the Golden Bear Transfer Station to divert materials such as metals, white goods, 4267 mattresses, tires, electronics, and carpet. 4268
4269
C&D Waste Diversion Program 4270
For construction and demolition projects, services will be performed in a manner that complies with 4271 CalGreen requirements, which currently includes a 65% minimum diversion rate stipulation at all covered 4272 projects. 4273
4274
DRAFT 6/18/2025 Page 132 of 149
2. Contamination Minimization 4275
4276
RSS proposed contamination program to the City of Richmond: 4277 4278
Three-Month Contamination Education Period. For the first Three -months following commencement 4279 of this Agreement, all service recipients will be provided educational materials and instructions on 4280 methods to properly source separate generated materials within the appropriate collection containers and 4281 prevent contamination for a particular Container (i.e., Recyclable Materials or Organic Waste). During this 4282 three -month contamination education period Contractor must Collect the contaminated Container (as the 4283 container’s intended commodity) and must affix to the contaminated Container a Contamination Violation 4284 Notice which contains instructions on the proper procedures for sorting Recyclable Materials or Organic 4285 Waste, and must notify the Service Recipient by phone, U.S. mail, email, or in person (which may be a 4286 Container tag that meets SB 1383 requirements), that any subsequent incidents of excess contamination 4287 following this three-month contamination education period, the Service Recipient may be charged a 4288 contamination fee for the contaminated Container, and Contractor may increase the Collection Container 4289 size, or require an additional Collection Container. Contractor’s representative must also contact the 4290 Service Recipient by phone, U.S. mail, email, or in person (which may be a Container tag that meets SB 4291 1383 requirements) to ensure that they have the appropriate level of service for proper Collection of 4292 Recyclable Materials and/or Organic Waste. Contractor must also document the contamination issue and 4293 provide digital/visual documentation to the Service Recipient that clearly documents the Service 4294 Recipient’s on-going contamination problems. For each new service account that is created during the 4295 term of this Agreement, that service recipient will also be given a three-month contamination education 4296 period prior to the assessment of a contamination fee for the contaminated Container. The procedures for 4297 such contamination education period associated with the establishment of a new service account will 4298 follow those previously described in this section during the first three-months of this contract’s 4299 commencement. 4300
4301
Occurrences After the Three-Month Contamination Education Period. Upon conclusion of the three-4302 month contamination education period of contamination for a particular Container (i.e., Recyclable 4303 Materials or Organic Waste), Contractor must Collect the contaminated Container (as the Container’s 4304 intended commodity) and must charge the Service Recipient a contamination fee. Contractor must 4305 continue providing the Recyclable Materials or Organic Waste Collection Services. Contractor must 4306 provide (or have provided) digital/photographic documentation to the Service Recipient that clearly 4307 documents the Service Recipient’s on-going contamination problems and written Notices of 4308 contamination as described above. Contractor may increase the Container size or Collection frequency 4309 and impose a contamination surcharge on the account for a period of six months or until the Service 4310 Recipient has demonstrated no contamination for a period of three consecutive months. Contractor must 4311 document contamination issue and surcharge and notify City within five (5) Business Days if Contractor 4312 increases the Container size or Collection frequency for excessive contamination or imposes the 4313 contamination surcharge on the account. City will consult with Contractor and consider and pursue, as 4314 applicable, appropriate legal remedies against offending Service Recipients to secure discontinuance of 4315 the contamination. 4316
4317
Tracking Occurrences of Contamination. Each Contamination occurrence is tracked annually per 4318 Calendar Year. Where contamination is occurring, and occurrences are consecutive and unremedied, 4319 their count shall continue across Calendar Years until remedy occurs. 4320 4321
Disputes Over Excess Contamination Charges. If Service Recipient disputes a contamination charge 4322 (which must be within thirty (30) days of them being assessed), Contractor will temporarily halt any 4323 contamination charge and/or increased Maximum Service Rate resulting from increasing the Collection 4324 Container size, or Collection frequency, and Contractor may request a ruling by the City Manager to 4325 resolve the dispute. During the pendency of any request, Contractor may restore Container size or 4326 number, or Collection frequency to the prior levels. A request by Contractor to the City Manager to rule on 4327 any such dispute must be filed within ten (10) Business Days of Contractor’s halting of contamination 4328 charge, or increased Maximum Rate, and must include written documentation and digital/visual evidence 4329 of ongoing overall problems. The City Manager may request a meeting (in person or phone) with both the 4330
DRAFT 6/18/2025 Page 133 of 149
Service Recipient and Contractor to resolve the dispute. Following such a meeting, the City Manager will 4331 rule on the dispute within ten (10) Business Days, and the City Manager’s decision on resolving the 4332 dispute between Contractor and Service Recipient will be final. If the City Manager rules in favor of the 4333 Service Recipient, Contractor will credit the disputed contamination charges or increased Maximum 4334 Service Rate. If the City Manager rules in favor of Contractor, Contractor may charge Service Recipient 4335 the prior halted contamination charge and/or increased Maximum Service Rate resulting from increasing 4336 the Collection Container size or Collection frequency and may follow the steps for collection of delinquent 4337 accounts. 4338
4339
3. Overage 4340
4341
RSS proposed Overage program to the City of Richmond 4342 4343
Overage and Correction Procedures. Contractor shall provide the Service Recipients the correct 4344 combination of Collection Containers and Collection frequency that matches each Service Recipient’s 4345 unique service needs to enable clean, efficient, and cost-effective Collection of Solid Waste, Recyclable 4346 Materials, and Organic Waste. City and Contractor agree that overflow of Solid Waste that is not properly 4347 in the Service Recipient’s Solid Waste Collection Containers negatively impacts public health and safety. 4348 Contractor has also agreed to conduct Recycling audits and provide outreach and support to Service 4349 Recipient accounts receiving the correct service level. However, if Service Recipients are recovered to 4350 habitually overflow their Solid Waste Collection Containers (i.e., lid will not close, and/or material not 4351 contained within Container), Contractor may take the steps listed below to correct Service Recipient’s on-4352 going overflow of Solid Waste. 4353
4354
Prior Arrangements for Collection. If the Service Recipient has made prior arrangements with 4355 Contractor for Collection of Solid Waste Overages, Contractor must Collect such Overages as arranged 4356 and may charge the Service Recipient the Solid Waste Overage fee (prior arrangement). 4357 4358
No Prior Arrangements. If the Service Recipient has not made prior arrangements with Contractor for 4359 Collection of Solid Waste Overage, (i) Contractor may Collect such Solid Waste Overage at no additional 4360 charge as a courtesy, (ii) Contractor may not Collect the Solid Waste Overage and leave a Non-Collection 4361 Notice explaining the reason for non-collection of the Solid Waste Overage, (iii) Contractor may Collect 4362 the Solid Waste Overage (up to two lifts) and charge the Service Recipient the Solid Waste Overage fee 4363 (no prior arrangement) or increase the capacity or frequency of Collection of the existing Collection 4364 Container(s) to match documented service needs as provided below. In managing Solid Waste Overages, 4365 the following apply: 4366
4367
SFD Service Recipients – Each Occurrence. For each occurrence Contractor will not Collect the Solid 4368 Waste Overage because the Collection Container could not be serviced by normal operating procedures 4369 or cause spillage upon servicing, Contractor must provide written notice via email, U.S. mail, or in person 4370 (which may be by Non-Collection Notice) to the Service Recipient with the date, description, and 4371 photograph of the Solid Waste Overage. Contractor’s Non-Collection Notice for SFD Service Recipients 4372 shall also contain instructions on (a) how to schedule a Bulky Waste Collection or (b) request an 4373 additional Collection Container to eliminate future Overages. For each occurrence Contractor charges a 4374 Service Recipient the Solid Waste Overage fee (no prior arrangement). Contractor will document the 4375 physical condition of the Collection Container and associated Overage with one or more photographs and 4376 retain this documentation for the period of at least one year. 4377 4378
Commercial and MFD Service Recipients – Each Occurrence. Contractor must provide a written 4379 notice on the Container and may provide a copy of the notice via email, U.S. mail, or in person (which 4380 may be by Non-Collection Notice) to the Service Recipient with the date, description, and photograph of 4381 the Solid Waste Overage. Contractor’s Non-Collection Notice for MFD Service Recipients shall also 4382 contain instructions on (a) how to schedule a Bulky Waste Collection or (b) request an additional 4383 Collection Container to eliminate future Overage. Contractor may Collect the Solid Waste Overage and 4384 may charge the Service Recipient a Solid Waste Overage fee and increase the capacity or Collection 4385 frequency of the Collection Container to match documented service needs. At least ten (10) Business 4386
DRAFT 6/18/2025 Page 134 of 149
Days prior to increasing the Collection Container size or frequency of Collection, Contractor’s 4387 representative must also contact the Service Recipient by phone, U.S. mail, email, or in person (which 4388 may be by Non-Collection Notice) to ensure that Service Recipient has the appropriate level of service. 4389 Contractor must document Overage issue and notify City within ten (10) Business Days of any changes in 4390 Service Recipient’s Collection Container size or Collection frequency. The increased capacity or 4391 Collection frequency will remain in effect until Contractor determines that it is no longer needed to prevent 4392 Overages, which may be longer than the one Calendar Year stated above. Such determination will be in 4393 Contractor’s sole but reasonable discretion and will be subject to the dispute resolution procedure set 4394 forth below. City will consider, and pursue as applicable, appropriate legal remedies against offending 4395 Service Recipients in order to secure discontinuance of the Overages. 4396 4397
Tracking Occurrences of Solid Waste Overage. after twelve (12) months have passed from the last 4398 applicable Solid Waste Overage occurrence, the next Solid Waste Overage occurrence will be deemed a 4399 first Solid Waste Overage occurrence. 4400
4401
Disputes Over Container Overflow Charges. If Service Recipient disputes a Solid Waste Overage 4402 charge or Container size or Collection frequency change within 30 days of the disputed action, Contractor 4403 must temporarily halt Solid Waste Overage charge and/or increased Maximum Service Rate resulting 4404 from increasing the Collection Container size or Collection frequency, and Contractor may request a 4405 ruling by the City Manager to resolve the dispute. During the pendency of any request, Contractor may 4406 restore Container size or number, or Collection frequency, to the prior levels. A request by Contractor to 4407 the City Manager to rule on any such dispute must be filed within ten (10) Business Days of Contractor’s 4408 halting of Solid Waste Overage charge, or increased Maximum Rate, and must include written 4409 documentation and digital/visual evidence of ongoing overall problems. The City Manager may request a 4410 meeting (in person or phone) with both the Service Recipient and Contractor to resolve the dispute. 4411 Following such a meeting, the City Manager will rule on the dispute within ten (10) Business Days, and 4412 the City Manager’s decision on resolving the dispute between Contractor and Service Recipient will be 4413 final. If the City Manager rules in favor of the Service Recipient, Contractor must credit the disputed 4414 charge or increased Maximum Service Rate. If the City Manager rules in favor of Contractor, Contractor 4415 may charge Service Recipient the prior halted Solid Waste Overage charge and/or increased Maximum 4416 Service Rate resulting from increasing the Solid Waste Collection Container size or Collection frequency 4417 and may follow the steps for collection of delinquent accounts. 4418 4419
Notifying City of Habitual Overflow. Contractor shall notify the City regarding Commercial and MFD 4420 Customers that habitually overflow their Containers, where habitual overflow is defined as three (3) or 4421 more instances per Quarter, so that the City can take appropriate action with such Customers to secure 4422 discontinuance of the Overages. 4423
4424
4. Air Emission Reduction 4425
4426
All collection vehicles are in compliance with CARB’s low carbon alternative fuel regulations. Consistently 4427 well-maintained collection vehicles greatly cut emissions (and noise). 4428 4429
5. Reducing Wear and Tear on City Streets 4430
4431
Optimized routes reduce vehicle miles traveled and street wear and tear. Republic has partnered with its 4432 equipment manufacturers to design vehicles that have increased carrying capacity, which minimizes trips 4433 to the transfer station, reducing vehicle miles traveled. 4434 4435
6. Environmental Stewardship 4436
4437
We use renewable fuel vehicles for all collection activities. 4438 Recycled Products – Operations 4439
Vehicle fluids recycling 4440
We recycle all capturable vehicle fluids through a local vendor allowing for circularity of any necessary 4441 hydrocarbon fluids. 4442
DRAFT 6/18/2025 Page 135 of 149
Maintenance core returns 4443
Most parts used within our trucks use “cores” which can be refurbished and reused within a future 4444 remanufactured part. 4445
Use of local parts vendors to reduce GHG emissions 4446 To maintain our fleet in the most efficient manner and support the local vendor network we 4447 primarily source our parts from local vendors which has a beneficial effect of reducing GHG emissions 4448 from shipping parts over long distances. 4449
Metal recycling 4450
We take every opportunity to recycle metals within our maintenance processes to avoid wasteful 4451 introduction of primary metals and recover some of our cost of purchase, thereby reducing rates to 4452 service recipients. 4453
Tire recycling, all tires that are worn to the point of being removed from service or irreparably damaged 4454 are diverted from landfills via partnering with our tire partner. 4455 4456
a. Water and Power Conservation /Waste Reduction and Reuse 4457 b. 3 stream system set up in breakrooms to capture all food waste, recycling, and trash 4458 c. ▪ Each desk area has recycling baskets 4459
d. ▪ Recycling baskets are readily available at all printer stations around the office. 4460 e. ▪ Nearly all employees have their own reusable water bottle. 4461 f. ▪ Kitchen is stocked with re-usable cups, plates, and utensils to minimize single use waste 4462 g. ▪ E-waste (laptops, cell phones, keyboards, printer ink) is returned to IT for recycling o 4463 h. internal reuse 4464
i. ▪ Batteries and other HHW are collected and dropped off to the HHW facility in Richmond 4465 j. ▪ Electricity is reduced after hours and weekends 4466 k. ▪ Upgraded water system – integrated filtration system that eliminates the need for single use 4467 l. plastic water bottles and water jugs 4468
m. Our office fosters a culture of sustainability through a comprehensive waste reduction and 4469 n. recycling program. Breakrooms boast a 3-stream system for food scraps, recyclables, and 4470 o. general trash, while personal recycling baskets sit at every desk. Printer stations are 4471 p. equipped with readily available recycling bins, and nearly all employees carry their own 4472 q. reusable water bottles, minimizing single-use plastic. The kitchen is stocked with reusable 4473 r. plates and utensils, further minimizing single-use waste. Even electronics get a second life 4474 s. through responsible e-waste recycling by the IT team. Responsible energy use extends to 4475 t. after-hours and weekends with reduced electricity consumption, and a state-of-the-art water 4476 u. filtration system eliminates the need for plastic water bottles. Additionally, the commitment to 4477 v. sustainability extends beyond waste, with electricity being conserved after hours and 4478 w. weekends, demonstrating our dedication to both environmental and economic responsibility 4479 4480
7.Innovative “Green Approach” 4481
4482
Innovative Facilities 4483
a. Polymer Center Plastic Circularity – Polymer Center 4484 b. With increasing desire to address the plastic recycling challenges, Republic Services offers a 4485 unique and leading ability to enable greater plastic circularity for our municipalities. 4486 c. There is a growing gap in the North American supply chain for recovered plastics to serve 4487 Consumer Packaged Goods (CPG) manufacturers’ increasing goals as well as state 4488 legislation mandating circularity. This is driven by the inability for traditional recycling centers 4489 to generate the CPG level quality that manufacturers need, as well as the barrier that exist for 4490 a third party to aggregate enough volume to make such business economically viable. 4491 Republic Services has a solution for this challenge. 4492 d. Understanding the Market 4493
e. Plastic packaging in North America faces a challenge to achieve circularity in recycling. For 4494 example, the likelihood of a water bottle in America becoming another water bottle is slim. 4495 This is attributed to three key factors: 1) public education, 2) lack of proper recycling 4496
DRAFT 6/18/2025 Page 136 of 149
opportunities, and 3) the ability of the plastic material to be properly separated and 4497 aggregated into a quality that manufacturers can accept into their production lines. 4498 f. Public education and proper recycling opportunities are tightly coupled. Typical PET water 4499 bottles for instance, are designed for convenience, and are likely disposed of away from 4500 home in waste containers destined for a landfill. Municipalities that work on public education, 4501 as well as comprehensive placement of recycling containers throughout the municipality, 4502 create a much higher probability that plastics will make their way to a modern recycling 4503 center, rather than a landfill. 4504
g. However, once plastics arrive at a modern recycling center, the technology design at these 4505 facilities yields a bale that contains a mix of cross-contamination, which means the bale 4506 contains plastic grades that are not optimized for the increasing CPG goals and quality 4507 requirements. Currently, a majority of PET that is recovered in a modern recycling center is 4508 “downcycled” into carpet and textiles. 4509
h. Of roughly 14 million tons of North American consumer packaging plastics that are generated 4510 every year, 10M tons are landfilled, and 2M tons are incinerated. Of the 2M tons that are 4511 recovered through modern recycling programs and centers, 1.7M tons are “downcycled,” 4512 while only 0.3M tons (2%) can achieve circularity. 4513 4514
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Exhibit 10 4515
Education and Outreach Plan 4516
4517
1. Prior to Service Start Activities 4518
4519
Notification to all customers of the new contract 4520 4521
We will include language on future communications detailing any new and enhanced services. 4522 4523
Update Republic Services website with new agreement programs and services. 4524 4525
2. Implementation Programs 4526
4527
Schedule of Materials/Service Brochures 4528
4529
Republic Services will implement and distribute the following education and outreach materials currently in 4530 practice: 4531
• Recyclability of materials brochure 4532
• Acceptable/unacceptable organics brochure 4533
4534
Technical assistance site visits (at least 20 phone calls per month and 40 site visits across all commercial 4535 customers. Each customer will be visited once every five years.) 4536 4537
How-to posters (distributed during site visits) 4538
4539
Public events and booths (on-call) 4540
• Various outreach (on-call): 4541
• Social Media 4542
• HOAs 4543
• Civic Groups 4544
4545
Annual service brochures mailed to all new customers. 4546 4547
Quarterly newsletters (value added service offering by Republic Services) 4548 4549
City specific website (ongoing) 4550
4551
Community Meetings: Republic Services may schedule meetings and/or public presentations to HOAs, 4552 business and neighborhood groups, volunteer organizations, etc. to provide recycling-related information 4553 and encourage compliance with programs/mandatory collection services. 4554 4555
Written Notices and Outreach Material: Service guides shall be mailed to each new customer which 4556 include Republic Services’ Residential Service Guide. This service guide outlines sorting of materials for 4557 proper disposal shown through both text and images. It shall also outline the proper handling of universal 4558 and hazardous wastes, proper cart set-out procedures, weekly collection schedule, holiday schedule and 4559 additional resources for customers. Republic Services shall prepare and distribute an annual mailer 4560 promoting compost giveaways, Christmas tree collection, and other collection activities. The direct mail 4561 piece shall include the date and time of each event, regular weekly collection schedule, acceptable 4562 materials for collection and any relevant set-out instructions. Republic Services shall prepare and 4563 distribute quarterly newsletters to all customers that creatively inform residents and businesses about 4564 collection and waste reduction programs. 4565
4566
DRAFT 6/18/2025 Page 138 of 149
City, School, Facilities, and Business Community Programs: In pursuit of maximizing waste diversion 4567 within the City of Richmond, Republic Services, proposes a multifaceted approach encompassing 4568 targeted community campaigns and empowered Sustainability Advisors. Republic Services proposes the 4569 following: 4570
• Increase diversion through targeted campaigns. 4571
• Comprehensive service guide for commercial customers and staff 4572 • Maximize diversion and compliance via site visits, waste audits and contamination tags. 4573 • Highlight and award exemplary commercial businesses. 4574 • Offer interior recycling. 4575
4576
City Staff Training: We will commit to collaborating with city staff and developing training education 4577 materials tailored to the city staff, public works facilities, and processes to achieve the highest level of 4578 diversion. 4579
4580
Engaging residents of MFDs: To empower the City of Richmond MFD communities to become active 4581 participants in responsible waste management, Republic Services has established a comprehensive 4582 recycling initiative built on three pillars: information, engagement, and convenience. To achieve ambitious 4583 state diversion goals, Republic Services prioritizes aggressive public education, particularly targeting 4584 MFDs. Through dedicated outreach efforts, we empower MFDs to become active participants in 4585 responsible waste management: 4586
4587
Engaging Spanish-speaking residents: 4588
Translating educational materials into Spanish. 4589
Recognizing diverse voices, Spanish presentations may be delivered by bilingual Sustainability Advisors 4590 and shall ensure inclusivity for ESL students, effectively educating and engaging a broader audience to 4591 participate in waste diversion. 4592
4593
3. Methods to Reduce Contamination: 4594
Produce and distribute Multi-Family Service Guide and other collateral materials designed specifically 4595 to reach multi-family residents. These items shall describe topics such as: how to prepare and sort 4596 materials for disposal collection. 4597
4598
DRAFT 6/18/2025 Page 139 of 149
Exhibit 11 4599
Acceptable Recyclable Materials 4600
Recyclable Materials include but are not limited to: 4601 4602
Aluminum cans
Aerosol cans
Aseptic containers
Brochures
Cardboard
Cereal boxes
Clothes hangers (both plastic and metal)
Computer paper
Coupons
Envelopes
Frozen food boxes and trays
Glass bottles/jars
Glass cosmetic bottles
Junk mail
Laundry bottles
Magazines/catalogs
Newspaper
Paper
Paper tubes
Phone books
Pizza boxes
Plastic containers #1-#7
Plastic film
Plastic milk jugs
Plastic bags
Polystyrene (Styrofoam)
Tin cans
Tissue boxes
Wrapping paper
4603
4604
DRAFT 6/18/2025 Page 140 of 149
Exhibit 12 4605
Zero Emission Vehicles 4606
1. Electric Vehicle Side-Loader Collection Service Requirement: Except as provided herein, 4607 side-loading Collection Vehicles (i.e., all Collection Vehicles that service exclusively Carts) 4608 operated by Contractor in performing the services required by the Agreement shall be operated 4609 via electricity (i.e., “Electric Vehicles”) and not internal combustion engines (i.e., “non-Electric 4610 Vehicles”) by no later than January 1, 2028. Each deployment year will consist of a specified 4611 quantity of Electric Vehicles as well as a corresponding rate adjustment for the deployment of that 4612 year’s vehicle quantity. The Electric Vehicle-specific rate adjustment will be in addition to the 4613 annual CPI Adjustment Calculation and timeline per Section Error! Reference source not 4614 found. of the Agreement. Such vehicles shall be deployed over a 3-year phased-in schedule as 4615 follows: 4616
4617
Electric Vehicle
Deployment Date
Quantity of Electric
Vehicle Trucks
Rate Adjustment
per Cart for Cart
Account
Rate Adjustment
per Yard for Bin
Account
Year 1: July 1, 2025 7 $0.90 $0.87
Year 2: January 1, 2027 7 $0.93 $0.90
Year 3: January 1, 2028 6 $0.82 $0.79
4618
2. Exceptions to Side-Loader Collection Service Requirement: Contractor may operate side-4619 loading Collection Vehicles performing the services required by the Agreement that are non-4620 Electric Vehicles only in the following events. In such cases, Contractor shall employ Collection 4621 Vehicles that utilize low carbon fuel (per Section Error! Reference source not found. of this 4622 Agreement). 4623
a. Breakdown: An Electric Vehicle breaks down during completion of a route and no other 4624 Electric Vehicles are available for route completion. Contractor shall provide written 4625 notice to the City within 48 hours of such an occurrence. 4626 b. Inability to Charge: The Contractor’s electricity service provider is unable to provide 4627 electricity for Electric Vehicle charging. Contractor shall provide written notice to the City 4628 at least 48 hours in advance of planned event and shall provide written notice within 48 4629 hours after an un-planned event. 4630
c. Events of Force Majeure: Including without limitation the events and circumstances set 4631 forth in Section 25.05 of this Agreement. 4632
d. Other Circumstances Beyond Contractor’s Control: Including manufacturing defects, 4633 recalls, retrofit requirements, and documented failure of Electric Vehicle technology 4634 resulting in the inability to conduct the services required by this Agreement. 4635 e. Permanent Inability to Perform: In the event of permanent inability to operate side-4636 loading Collection Vehicles that are Electric Vehicles as a result of conditions described 4637 in provision 2.c or 2.d, Contractor shall implement reductions in the Maximum Service 4638 Rates as follows: 4639
4640
DRAFT 6/18/2025 Page 141 of 149
Year Per Cart for Cart Account Per Yard for Bin Account 1 $0.90 $0.87
2 $0.93 $0.90
3 $0.82 $0.79
4641
4642
Beginning January 1, 2029 (Year 4), and each year thereafter, such amounts shall be 4643 escalated by the annual CPI Adjustment Calculation per Section Error! Reference 4644 source not found. of the Agreement. 4645
3. Contingency Plan for Inability to Charge: Contractor shall develop and implement a 4646 Contingency Plan, to be approved by the City, regarding Contractor’s performance of side-loading 4647 Collection operations if Contractor’s electricity service provider is unable to provide electricity for 4648 Electric Vehicle charging. Such Contingency Plan shall address both planned and un-planned 4649 events, shall include details regarding Contractor’s notification of such events to the City, and 4650 shall also address short-term (i.e., hours or a single day) vs. long-term (i.e., multi-day) events. 4651
4. Electric Vehicle Specifications: Contractor shall provide City with specifications documenting 4652 that, as of the Commencement, twenty (20) side-loading Collection Vehicles operated by 4653 Contractor in performing the services required by the Agreement are Electric Vehicles. Such 4654 documentation shall be provided to the City in writing prior to the Commencement Date of the 4655 Agreement and Contractor shall provide updated specifications to the City any time a change in 4656 Electric Vehicle specifications occur. The twenty (20) side-loading Collection Vehicles that are 4657 Electric Vehicles represent the number of needed side-loading Collection Vehicles proposed by 4658 Contractor to the City in its 2024 proposal; if additional side-loading Collection Vehicles are 4659 needed during the Agreement Term (e.g., due to growth in accounts and/or containers serviced 4660 by side-loading Collection Vehicles) the City and Contractor will meet and confer regarding 4661 appropriate adjustments to the terms and conditions of this Exhibit. 4662
5. Charging Station Specifications: Contractor shall provide City with the specifications of the 4663 charging stations used to charge Electric Vehicles. Such documentation shall be provided to the 4664 City in writing prior to the Commencement Date of the Agreement and Contractor shall provide 4665 updated specifications to the City any time a change in charging station specifications occur. 4666 Contractor will review opportunities to install solar technology for electric charging throughout the 4667 term of the Agreement when it provides a fiscal benefit. 4668
6. Maintenance Requirements: Contractor shall perform all maintenance necessary as 4669 recommended by the vehicle manufacturers. 4670
7. Quarterly Reporting Requirements: Contractor shall provide quarterly written reports to the City 4671 that include the following information. Reports for the prior quarter shall be provided by the 30th of 4672 the month following the end of the quarter. 4673
a. All instances of Breakdown per Section 2.a of this Exhibit, including the date, time, route 4674 number, the identification number of the Electric Vehicle, and the identification number of 4675 the substituting non-Electric Vehicle. Contractor shall include a summary of the cause of 4676 Breakdown and maintenance activities performed to resolve it. 4677 b. All instances of Inability to Charge per Section 2.b of this Exhibit, including the date, time, 4678 affected route numbers, and the identification numbers of the substituting non-Electric 4679 Vehicles. Contractor shall include a summary of the cause of Inability to Charge, duration 4680 of Inability to Charge event, and maintenance activities performed to resolve it. 4681
DRAFT 6/18/2025 Page 142 of 149
c. All instances of a non-Electric Vehicle operating on a side-loading route that were not 4682 subject to the Exceptions listed in Section 2 of this Exhibit, including the date, time, 4683 affected route numbers, and the identification numbers of the substituting non-Electric 4684 Vehicles. Contractor shall include a summary of the reason that non-Electric Vehicle was 4685 deployed on a side-loading route. 4686
8. Additional Reporting: Contractor shall, upon City request, provide reports to the City that 4687 include the following information. 4688
a. Summary of amount of average daily electricity used to charge an Electric Vehicle. 4689 b. Summary of average annual costs per Electric Vehicle for charging and maintenance and 4690 a comparison of that average to average annual costs for non-Electric Vehicle fueling and 4691 maintenance. 4692
c. Summary of average annual costs per charging station for maintenance. 4693 d. Copies of Contractor’s reporting documents submitted to the California Air Resources 4694 Board as required by the Advanced Clean Fleets regulation. 4695
9. 9. Other Reporting Requirements: Contractor shall work collaboratively with the City in 4696 providing information to the public about Electric Vehicles. Contractor shall provide information 4697 requested by the City for public outreach and education purposes (i.e., photographs of Electric 4698 Vehicles, information about Electric Vehicle performance, etc.). Contractor shall also provide 4699 information requested by the City necessary for securing funding (i.e., grant funding) to offset the 4700 amount of ratepayer compensation to Contractor for implementation of Electric Vehicles. 4701 Contractor shall respond to all such requests within fifteen (15) business days. 4702 Exhibit 13 4703
Insurance Requirements 4704
City of Richmond Insurance Requirements for Contracts with 4705 Environmental Risks / Hazardous Waste Materials 4706
In all instances where Contractor or its representatives will be conducting business and/or providing 4707 services that involve environmental risks and/or the transportation of hazardous materials, including 4708 asbestos, hazardous chemicals or waste, and nuclear risks, the City requires the following MINIMUM 4709 insurance requirements and limits. 4710
Contractor shall procure and maintain for the duration of the contract, agreement, or other order for work, 4711 services, or supplies, insurance against claims for injuries to persons or damages to property which may 4712 arise from or in connection with the performance of the work hereunder and the results of that work by the 4713 Contractor, its agents, representatives, employees, or subcontractors. Maintenance of proper 4714 insurance coverage is a material element of the contract. Failure to maintain or renew coverage 4715 or to provide evidence of renewal via ACORD 25 Certificate(s) of Insurance may be treated by the 4716 City as a material breach of contract. 4717
Contractor agrees that in the event of loss due to any of the perils for which it has agreed to provide 4718 Commercial General Liability insurance, Contractor shall look solely to its insurance for recovery. 4719 Contractor hereby grants to City, on behalf of any insurer providing Commercial General Liability insurance 4720 to either Contractor or City with respect to the services of Contractor herein, a waiver of any right to 4721
DRAFT 6/18/2025 Page 143 of 149
subrogation, via blanket-form endorsement, which any such insurer of said Contractor may acquire against 4722 the City by virtue of the payment of any loss under such insurance. 4723 Original, signed ACORD 25 certificate(s) of insurance supplemented with an original, separate blanket -4724 form additional insured policy endorsements, naming the City as an additional insured for general liability 4725 coverage, as well as a blanket -form waiver of subrogation endorsement for Workers’ Compensation 4726 insurance, shall be received and approved by the City before any work may begin. However, failure to 4727 do so shall not operate as a waiver of these insurance requirements. 4728 City reserves the right to modify or require additional coverages for specific risk exposures depending on 4729 scope of Contractor’s work. 4730
Minimum coverage is detailed below. The policy limits of coverage shall be made available to the full limits 4731 of the policy. The minimum limits stated herein shall not serve to reduce the policy limits of coverage of 4732 Contractor. 4733
4734
DRAFT 6/18/2025 Page 144 of 149
4735
Minimum Scope of Insurance – Coverage shall be provided on the following forms and coverage shall be at least as broad as the following:
1. Insurance Services Office Commercial General Liability coverage (ISO Occurrence Form CG 0001 0413), including coverage for bodily injury and personal injury, property damage, and products and completed operations.
2. Insurance Services Office Automobile Liability coverage (ISO Form CA 0001 1120, Symbol Code 1, Any Auto)
3. Original and Separate Blanket-form Additional Insured Endorsements for General Liability (ISO Forms CG2010 0413 and CG2037 0413 or equivalent), via blanket-form endorsement.
4. Original and Separate Blanket-form Primary and non-contributory endorsements for General Liability insurance.
5. Workers’ Compensation Insurance as required by the State of California, including Employer’s Liability Coverage.
6. Original and Separate Waiver of Subrogation for Workers’ Compensation Insurance, via blanket- form endorsement.
7. Contractor’s Pollution Liability and/or Asbestos Pollution Liability and/or Errors & Omissions. 4736
Required Coverage Minimum Limits
Workers’ Compensation and
Employers’ Liability
Statutory limits as required by the State of California including $1 million Employers’ Liability per accident, per employee for bodily injury or disease. If Contractor is self-insured, provide a certificate of Permission to Self-Insure, signed by the California Department of Industrial Relations and Self-Insurance. If contractor is a sole proprietor (has no employees), then contractor must sign Contractor Release of Liability found at:
http://www.ci.richmond.ca.us/index.aspx?nid=61
If a subcontractor is utilized, a separate waiver of liability shall be signed by the subcontractor with Waiver of Subrogation. Each subcontractor shall be responsible for providing Worker’s Compensation / Employer’s Liability for the subcontractor’s employees.
General Liability
(primary limits)
REQUIRED MINIMUM LIMIT PER
OCCURRENCE
REQUIRED MINIMUM LIMIT
AGGREGATE
$5,000,000 $10,000,000
General Liability (continued)
Includes coverage for bodily injury, personal injury, property damage, and products and completed operations. The policy shall not exclude coverage for XCU perils (explosion, collapse, or damage to underground property).
If the policy includes a general aggregate, either the general aggregate shall apply separately to this project, service or location or the minimum required aggregate limit shall be twice the per occurrence limit ($4 million aggregate).
DRAFT 6/18/2025 Page 145 of 149
Policy shall be endorsed, via blanket-form endorsement, to name the City of Richmond as an additional insured per the conditions detailed below.
ISO blanket-form endorsements form CG 20 10 (04/13) and CG 20 37 (04/13) or at least as broad as are required. The CG 20 37 04/13 endorsement must not exclude products and completed operations coverage. If it does, then CG 20 37 (10/01) is also required.
Sample endorsements can be found at:
http://www.ci.richmond.ca.us/index.aspx?nid=61
Automobile Liability $1,000,000 per occurrence for bodily injury and property damage.
If the Contractor is subject to the Motor Carrier Act of 1980, Automobile Liability Policy must be endorsed to include MCS- 90 Endorsement for transportation of hazardous materials / waste / substances. If not, the policy shall be endorsed to include Transportation Pollution Liability Coverage to cover the materials transported by Contractor.
For additional information regarding the Motor Carrier Act of 1980 and limits of liability, see below.
Contractors Pollution Liability
Protects against environmental
and pollution risks and
unexpected/unintended release of
pollution.
$5,000,000 per occurrence.
Policy shall be endorsed, via blanket-form endorsement, to name the City of Richmond as an additional insured.
Environmental coverage must remain in force for a period of five years after completion of the project. Contractor must provide timely updated certificates indicating that the required coverage, terms and conditions are still in place.
Required Policy Conditions
A. M. Best Rating A:VII or Better. If the A.M. Best Rating falls below the required rating, Contractor must replace coverage immediately and provide notice to City.
Additional Insured Endorsement.
Blanket Form Endorsements must
include the policy number.
Note: This language will not be
accepted on an ACORD Form.
Applicable to General Liability and Contractors Pollution Liability and/or Asbestos Pollution policies:
The City of Richmond, its officers, officials, employees, agents, and volunteers are to be named as additional insureds, via blanket-form endorsement, for all liability arising out of the operations by or on behalf of the named insured including bodily injury, deaths, and property damage or destruction arising in any respect directly or indirectly in the performance of this contract.
Applicable to General Liability: ISO blanket-form endorsements form CG 20 10 (04/13) and CG 20 37 (04/13) CG 20 10 (11/85) or its equivalent at least as broad as are required. The CG 20 37 (04/13) endorsement must not exclude products and completed
DRAFT 6/18/2025 Page 146 of 149
operations coverage. If it does, then CG 20 37 (10/01) is also required.
Sample Endorsements can be found at:
http://www.ci.richmond.ca.us/index.aspx?nid=61
Primary and Noncontributory
Note: This language will not be
accepted on an ACORD Form.
The contractor’s insurance coverage must be primary coverage as it pertains to the City, its officers, officials, employees, agents, and volunteers. Any insurance or self-insurance maintained by the City is excess of the Contractor’s insurance and shall not contribute with it and in no way relieves the Contractor from its responsibility to provide insurance.
Waiver of Subrogation Blanket-
form Endorsement must include
the policy number.
Note: This language will not be
accepted on an ACORD Form
Contractor’s insurer will provide a Waiver of Subrogation in favor of the City for Workers’ Compensation Insurance, via blanket-form endorsement, during the life of this contract. Contractor shall require and provide to City of Richmond the same waiver from subcontractor.
Sample Endorsement can be found at
http://www.ci.richmond.ca.us/index.aspx?nid=61.
Deductibles and Self-Insured
Retentions
Any deductible or self-insured retention must be declared to and approved by the City. At the option of the City, either the insurer shall reduce or eliminate such deductibles or self-insured retention as respects the City or the Contractor shall procure a financial guarantee in an amount equal to the deductible or self-insured retention guaranteeing payment of losses and related investigations, claims administration, and defense expenses.
Contractor is responsible for satisfaction of the deductible and/or self- insured retention for each loss.
Umbrella/Excess Liability Policies 4737
If an Umbrella or Excess Liability Policy is used to meet the liability limits, coverage shall be as broad as 4738 specified for underlying coverages and cover those insured in the underlying policies. 4739 Claims-Made Policies 4740
If any insurance policy is written on a claims -made form: 1) The retroactive date must be shown and 4741 must be before the date of the contract or the beginning of contract work. 2) Insurance must be 4742 maintained, and evidence of insurance must be provided for at least five (5) years after completion of 4743 the contract of work. 3) If coverage is canceled or non-renewed, and not replaced with another claims-4744 made policy form with a retroactive date prior to the contract effective date, the Contractor must purchase 4745 an extended period coverage for a minimum of five (5) years after completion of contract work. 4746 Lead-Based Paint/Asbestos/Mold 4747
If the services involve lead-based paint or asbestos identification/remediation, the Contractors Pollution 4748 Liability shall not contain lead-based paint or asbestos exclusions. If the services involve mold 4749
DRAFT 6/18/2025 Page 147 of 149
identification/remediation, the Contractors Pollution Liability shall not contain a mold exclusion and the 4750 definition of Pollution shall include microbial matter, including mold. 4751 Subcontractors 4752
Contractor shall include all subcontractors as insured under its policies or shall furnish to the City for review 4753 and approval separate certificates and applicable endorsements for each subcontractor. All coverage for 4754 subcontractors shall be subject to all of the requirements stated herein. 4755 Contractor agrees to defend and indemnify the City of Richmond for any damage resulting to it from 4756 failure of either Contractor or any subcontractor to take out or maintain the required insurance policies. 4757 The fact that insurance is obtained by Contractor, and/or Contractor’s subcontractors, will not be 4758 deemed to release or diminish the liability of Contractor, including, without limitation, liability under the 4759 indemnity provisions of this contract. Damages recoverable by City from Contractor or any third party 4760 will not be limited by the amount of the required insurance coverage. 4761 Verification of Coverage 4762
All original certificate(s) of insurance supplemented with the applicable blanket-form endorsements shall 4763 be received and approved by the City before work may begin. The City of Richmond reserves the right 4764 to require complete, certified copies of all required insurance policies including endorsements affecting 4765 the coverage at any time. 4766
Original insurance certificates and required policy endorsements shall be emailed or delivered to an 4767 email address provided by the Designated Project Manager for the City of Richmond. 4768 Continuous Coverage 4769
Contractor shall maintain the required insurance for the life of the contract. Should the Contractor cease 4770 to have insurance as required during this time, all work by the Contractor pursuant to this agreement 4771 shall cease until insurance acceptable to the City is provided. In the event that Contractor fails to comply 4772 with the City’s insurance requirements, the City may take such action as it deems necessary to protect 4773 the City’s interests. Such action may include but is not limited to termination of the contract, withholding 4774 of payments, or other actions as the City deems appropriate. 4775 If services or the scope of work extend beyond the expiration dates of the required insurance policies 4776 initially approved by the City, Contractor must provide updated ACORD 25 certificate(s) of insurance 4777 supplemented with the applicable blanket -form endorsements indicating that the required coverages, 4778 terms, and conditions are still in place. Renewal certificates and updated endorsements shall be 4779 emailed to the designated Project Manager. 4780
Cancellation 4781
Contractor shall ensure that coverage shall not be cancelled, reduced, or otherwise materially changed 4782 except after thirty (30) days’ prior written notice has been given to the City. 4783
DRAFT 6/18/2025 Page 148 of 149
Reporting Requirements 4784
Any failure to comply with reporting or other provisions of the policies including breaches of warranties 4785 shall not affect coverage provided to the City, its officers, officials, employees, or volunteers. 4786 Consistent with Public Policy 4787
The insuring provisions, insofar as they may be judged to be against public policy, shall be void and 4788 unenforceable only to the minimum extent necessary so that the remaining terms and provisions herein 4789 may be consistent with public policy and thus enforceable. 4790 4791
ADDITIONAL INFORMATION REGARDING THE MOTOR CARRIER ACT OF 1980 4792 The Motor Carrier Act of 1980 (the Act) imposed higher levels of financial responsibility on motor carriers 4793 operating under Federal permit and intrastate carriers operating under State authority. The chart below 4794 shows the minimum required financial responsibility as determined by the type of cargo hauled. 4795 The Act requires the MCS-90 endorsement in the amount of $750,000 to be attached to any automobile 4796 liability policy issued to motor carriers operating commercial motor vehicles with a gross vehicle weight 4797 rating of 10,000 or more pounds that are transporting any non -hazardous property in interstate or 4798 foreign commerce. The MCS-90 endorsement is also required when interstate, intrastate, and foreign 4799 commerce is transporting hazardous material/waste/substances. The liability limit depends upon the 4800 type of truck and method of transportation. Its purpose is to ensure that funds are available for damages 4801 arising from a trucking accident that involves hazardous materials subject to the Act. 4802 4803
DRAFT 6/18/2025 Page 149 of 149
DEPARTMENT OF TRANSPORTATION SCHEDULE 4804
OF LIMITS-PUBLIC LIABILITY 4805
Type of Carriage Commodity Transported Financial
Responsibility
(1) For-hire (in interstate or
foreign commerce, with a
gross vehicle weight rating
of 10,000 or more
pounds)
Any Property (non-hazardous) $750,000
(2) For-hire and Private (in
interstate, foreign, or
intrastate commerce, with
a gross vehicle weight
rating of 10,000 or more
pounds)
Hazardous substances transported in cargo
tanks, portable tanks, or
hopper-type vehicles with capacities in excess of
3,500 water gallons.
Hazardous Substances does not include
petroleum, including crude oil or any fraction
thereof which is not otherwise specifically listed
or designated as a hazardous substance in
Appendix A to §172.101, and the term further
does not include natural gas, natural gas
liquids, liquefied natural gas, or synthetic gas
usable for fuel (or mixtures of natural gas and
such synthetic gas).
49 CFR 171.8
$5,000,000
(3) For-hire and Private (in
interstate or foreign
commerce, in any quantity,
or in intrastate commerce,
in bulk only; with a gross
vehicle weight rating of less
than 10,000 pounds)
Compressed Oil Gas (listed in 49 CFR 172.101)
hazardous waste, hazardous materials, and
hazardous substances such as lead, asbestos,
mold, dry cleaning chemicals, benzene, etc.
(as defined in 49 CFR 171.8 and listed in 49 CFR
172.101, but not mentioned in (2) above or (4)
below)
$1,000,000
(4) For-hire and Private (in
interstate or foreign
commerce, with a gross
vehicle weight rating of less
than 10,000 pounds)
Any quantity of explosives that have mass
explosion hazard, projection hazard, or fire
hazard (Division 1.2, or 1.3); poisonous gas
(Division 2.3); poisonous materials (Division
6.1); materials poisonous by inhalation (Hazard
Zone A); or radioactive material (Class 7
material).
$5,000,000
CONTACT RISK MANAGEMENT IF YOU HAVE ANY QUESTIONS REGARDING THE MCS-90 4806 ENDORSEMENT AND/OR THE MOTOR CARRIER ACT OF 1980. 4807