August 19, 2025
Police Department
DATE: August 19, 2025
TO: Mayor Martinez and Members of the City Council
FROM:
Bisa French, Chief of Police
SUBJECT:
Contract with Genasys, Inc. for Secured Messaging
Services
FINANCIAL IMPACT: The proposed $10,000 expenditure is included in the approved Fiscal Year 2025-26 budget, and will be
budgeted accordingly in the subsequent fiscal year
(Account String: 01191021-400209).
PREVIOUS COUNCIL
ACTION:
None.
STATEMENT OF THE
ISSUE:
The Police Department is requesting City Council
approval to contract with Genasys, Inc.
RECOMMENDED ACTION:
APPROVE a three-year contract with Genasys, Inc. for
secure messaging services, from July 1, 2025, to June
30, 2028, in an amount not to exceed $30,000, which
includes a $4,800 contingency to account for additional users added during the contract term – Police
Department (Chief Bisa French 510-621-1802).
.
AGENDA
REPORT
August 19, 2025
DISCUSSION:
The Richmond Police Department needs a secured message platform to help facilitate internal information sharing. Secured messaging can be used during crisis situations for incident command to disseminate information, agency-wide messaging, team messaging, and direct messaging.
A Request for Proposal (RFP) was posted to PlanetBids from March 7, 2025, to March 28, 2025 (Attachment 1). 631 vendors were automatically notified of this posting, and three responsive bids were received at the time of closing (Attachment 2).
Bidder Bid Amount Evaluation (200 Possible Points)
Genasys, Inc. $25,000/3 Years 195
eCourtDate $36,360/3 Years 100
Aliends >$500k/3 Years 0 - Not evaluated
The responsive bid received by Genasys, Inc. complied with all specifications required within the RFP, proposed the lowest contract amount, and received the highest rating during the proposal reviews (Attachments 3 and 4). The responsive proposal received from Aliends was not considered because the proposed contract amount was over $500,000 for a 3-year contract.
Based on the responsive bid received, City staff recommend a contract with Genasys, Inc., for secured messaging services as outlined in their responsive bid (Attachment 5).
DOCUMENTS ATTACHED:
Attachment 1 – Request for Proposal
Attachment 2 – PlanetBids Summary
Attachment 3 – Genasys Proposal
Attachment 4 – Proposal Evaluations
Attachment 5 – Original Contract