Residential Pest Control
Services for Richmond Housing
Authority (Nystrom Village)
Submitted by:
Integrated Pest Control
Management, Inc. (IPCM)
Hernan Alescio
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
626-533-3292
[email protected]
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
2 Introduction
Integrated Pest Control Management, Inc. (IPCM) is pleased to submit this proposal to provide residential pest control services for the Richmond Housing Authority (RHA) at Nystrom Village.
With more than 20 years of specialized experience serving housing authorities, municipalities, and multi-family housing, IPCM delivers reliable, compliant, and environmentally conscious pest management solutions.
Our licensed and certified team uses Integrated Pest Management (IPM) strategies to proactively prevent infestations, resolve active pest issues, and maintain safe, comfortable living environments for residents.
Firm Experience
• 10+ years in housing authority & municipal pest
management
• Specialized in multi-family housing, HUD programs, schools, and sensitive environments
• Credentials: Structural Pest Control License, NPMA member, Green Shield Certified, HUD Section 3 compliant, etc.
• Sample projects: housing authorities, large school districts, and county contracts (pull highlights from your references list).
Proposed Work Plan
A. Understanding of Requirements
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
3 • 100 units across 51 duplexes, built in 1941 → historic, high- density housing → higher risk of pests.
• Emphasis on protecting resident health, meeting HUD/CSU- style reporting standards, and compliance with Richmond IPM ordinances.
B. Routine Preventive Services
• Monthly rodent and insect monitoring, exterior bait station service, documentation.
• Quarterly exclusion, sanitation, and property condition reporting.
C. On-Demand Services
• 24–48 hour response window.
• Treatment protocols for rodents, bedbugs, cockroaches, ants, and general pests.
• Follow-up & resident preparation (multi-language handouts).
D. Digital Reporting (PestPac by WorkWave)
• 24/7 online portal with logs, mapping, chemical use tracking. • Real-time technician notes with photos.
• Exportable records for compliance.
E. Staffing & Supervision
• Assigned lead technician for RHA with back-up coverage. • Supervisory QA inspections.
F. Implementation Plan (90 Days)
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
4 • Day 1–30: Initial inspection, device placement, property mapping, resident education.
• Day 31–60: Routine service + adjustments based on activity data.
• Day 61–90: Full optimization and baseline reporting.
G. Quality Control & KPIs
• Response times tracked in PestPac.
• Monthly reports of activity, treatments, and trends.
• Quarterly RHA review meeting.
Scope of Work & Pest Coverage
In accordance with RHA’s RFQ, IPCM shall furnish all labor, materials, equipment, supervision, transportation, and chemicals necessary to provide ongoing IPM services for the 100 residential units across Nystrom Village.
Routine Preventative Services
• Monthly Services
o Inspection, servicing, and replenishment of tamper-
resistant exterior rodent bait stations.
o Monitoring of rodent and insect activity.
o Documentation and reporting of findings.
• Quarterly Services
o Exclusion work: sealing of small cracks, crevices, and entry points.
o Sanitation and property condition reports (overgrowth, moisture, debris).
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
5 On-Demand Infestation Management
• Response Time: Within 24–48 hours of request.
• Inspection: Identify pest species, extent of infestation, and contributing factors.
• Treatment: Immediate, targeted treatment for the reported pest.
• Follow-Up: Re-inspection and retreatment until resolution. • Resident Preparation: Clear guidelines provided in multiple languages to maximize treatment effectiveness.
Covered Pests
• General Pests: Ants, cockroaches, spiders, silverfish, earwigs, beetles, pantry pests.
• Rodents: Mice, rats.
• Bedbugs: Inspection, preparation instructions, heat/chemical treatment, and follow-ups (mandatory service).
• Occasional Invaders: Fleas, mites, and other pests common to multi-family housing.
•
•
•
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
6 Property Details
The Richmond Housing Authority (RHA) has requested pest control services for Nystrom Village, which consists of:
• 51 wood-frame duplexes (built in 1941)
• 100 residential units in total
• A mix of 1-, 2-, and 3-bedroom units
• Property spans 4 blocks and 9 acres
• Located between Florida Avenue and Virginia Avenue (north- south), and South 13th Street to South 16th Street (east-west), Richmond, CA 94804
This historic community requires a professional pest management program designed to protect residents’ health, comfort, and quality of life while preserving the integrity of the property.
Property Pictures
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
7 Property Diagram
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
8 Proposed Rates and Fees
Service Category Description Unit / Frequency Proposed Fee Preventative
Maintenance (Based on 20
Exterior Bait Sta2ons
around the property)
Exterior Rodent Control
(Bait Box Service),
physical exclusion,
quarterly reporting, and
routine inspections
across Nystrom Village.
Flat Monthly Fee
$ 495.00
Same services listed
above, if billed
quarterly.
Flat Quarterly Fee
$ 742.00
On-Demand / As-Needed
Services
General Service Call
(inspection, treatment,
reporting)
Per Service Call
$ 250.00
Hourly Service Rate (if
applicable)
Per Hour
$ 125.00
Rodent Removal
Per Treatment
$ 125.00
Bedbug Treatment
(mandatory service)
Per Unit Treated
$ 465.00
Cockroach Treatment
Per Unit Treated
$ 250.00
Ant Treatment
Per Unit Treated
$ 250.00
Other Pest Treatment,
Bee Treatments up to 12
feet, (no structural
removal)
Per Treatment
$ 300.00
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
9 Digital Reporting System
IPCM uses PestPac by WorkWave for service documentation and reporting:
• Real-time service logs with technician notes.
• Photos of inspected/treated areas.
• Trap and bait station mapping.
• Chemical use logs (DPR compliance).
• Online access for RHA management with historical trend reports.
Certifications & Compliance
•
✅ California Structural Pest Control License – Branch 2 •
✅ Licensed & Insured (General Liability + Workers’
Compensation)
•
✅ NPMA Member – National Pest Management Association
•
✅ Green Shield Certified – Eco-friendly pest control
•
✅ HUD Section 3 Compliant
•
✅ CA Healthy Schools Act & IPM Certified
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
10 References
1. Management Pro: PO BOX 3661 Riverside, CA 92519
Manager: Kevin 951-640-3339
Monthly services to 15 properties. Consists of general pest, bed bug services, bee services and rodent services.
2. City of Menifee: 29844 Haun Rd. Menifee, CA 92586
Director: Maritsa Ramirez 751-723-3892
[email protected]
Monthly services at 26 locations for general pest, animal trapping, bee services, gopher and squirrel services.
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
11 3. Union Rescue Mission: 545 S San Pedro St. Los Angeles, CA 90013
Director of Facilities: Maurice Ochoa 213-316-2732
[email protected]
Monthly and weekly services for general pest control, bed bug inspections, bed bugs chemical services, bed bug heat jobs, K9 bed bug inspections, bird exclusions and clean outs, rodent exclusions, and animal trapping.
4. Solano County: 675 Texas St. Ste 2500 Fairfield, CA 94533 Facilities Operations Supervisor: Michael Patrick 707-784-6335 [email protected]
Monthly and weekly services to 27 properties. Consists of general pest, bed bug services, bee services, rodent services, bee services and mosquito maintenance.
5. Beaumont Unified School District: 350 W Brookside Ave.
Beaumont, CA 92223
Maintenance and Operations: Arthur Lozano 951-845-1631 Ext 7 [email protected]
Monthly services at 19 school sites. Consists of general pest, fire ants, gopher/squirrel services, nutrition monthly services.
Why Choose IPCM, Inc.
Integrated Pest Control Management, Inc. (IPCM) is uniquely qualified to serve the Richmond Housing Authority because:
• Proven Housing Experience – IPCM has extensive experience providing pest control in multi-family housing communities,
1910 S Archibald Avenue, Suite G
Ontario, CA 91761
12 affordable housing programs, and sensitive environments where safety and compliance are paramount.
• Integrated Pest Management (IPM) Philosophy – We
prioritize non-chemical methods such as exclusion,
monitoring, and prevention, with chemical treatments used only as a last resort — fully aligned with Richmond’s IPM ordinances.
• Resident-Centered Approach – Our technicians are trained to respect resident privacy, provide clear preparation
instructions, and follow up to ensure complete resolution of issues.
• Comprehensive Reporting – IPCM utilizes digital reporting technology to provide immediate, transparent documentation of services, pest activity, and recommendations after every visit.
• Bedbug Treatment Capability – We meet the mandatory
requirement for professional bedbug treatment and offer proven, effective solutions.
• Commitment to Compliance & Safety – IPCM maintains all required licensing, insurance, and certifications, ensuring that RHA receives fully compliant and professional service.
Conclusion
IPCM Inc. is committed to partnering with the Richmond Housing Authority to ensure Nystrom Village remains a safe, healthy, and pest-free community. Our IPM approach, advanced reporting, and experienced team will provide RHA with full transparency, compliance, and reliable pest control services.
We appreciate the opportunity to submit this proposal and look forward to serving the RHA.