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Attachment 3 - 2026 Sewer System Management Plan (SSMP).pdf

Richmond City Council
July 7, 2026

Document
Attachment 3 - 2026 Sewer System Management Plan (SSMP).pdf
Meeting
July 7, 2026
Body
Richmond City Council
Pages
26
Original file
21.7 MB
Text extracted from the city's file for reading and search. Open the original on pub-richmond.escribemeetings.com. That file is the official record.

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Richmond, California, Code of Ordinances >> Article XII - PUBLIC WORKS >> Chapter 12.36 - MAINTENANCE AND CONSTRUCTION OF SIDEWALKS, DRIVEWAYS, CURBS AND GUTTERS >>
Chapter 12.36 - MAINTENANCE AND CONSTRUCTION OF SIDEWALKS, DRIVEWAYS, CURBS AND GUTTERS Sections:

12.36.010 - Title.

12.36.020 - Scope.

12.36.025 - Property owner responsibility to repair and maintain sidewalk.

12.36.030 - Actions prohibited.

12.36.040 - Guarantee deposit fee.

12.36.050 - Transfer of guarantee deposit.

12.36.060 - Permit.

12.36.070 - Inspection—Fee.

12.36.080 - Transfer of permit for construction of sidewalks, driveways, curbs or gutters.

12.36.090 - Control of work—Construction of sidewalks, driveways, curbs and gutters—Compliance with permit and adopted specifica tions.

12.36.100 - Driveway defined—Approved width.

12.36.110 - Elimination of abandoned driveway—Authority of director of public works.

12.36.120 - Same—Notice.

12.36.130 - Same—Proceedings to assess costs.

12.36.140 - Temporary obstructions.

12.36.150 - Same—Public safety.

12.36.160 - Removal of obstructions.

12.36.161 - Parking strip.

12.36.170 - Schedule of fees.

12.36.180 - Incorporation of Chapter 22, Improvement Act of 1911.

12.36.190 - Incorporation of Chapter 27, Improvement Act of 1911.

12.36.010 - Title.

This chapter shall be known as the sidewalk ordinance.

12.36.020 - Scope.

This chapter sets forth rules and regulations to control the repair and construction of sidewalks, driveways, curbs and gutters, and the removal of obstructions from sidewalks, driveways, curbs and gutters; establishes the administrative procedures for issuance of permits; and provides for the control of obstructions placed where the construction, alteration or repair work is performed for the purpose of safeguarding persons and property against unreasonable hazards resulting from uncontrolled construction practices, in the interest of public health, welfare and safety.

12.36.025 - Property owner responsibility to repair and maintain sidewalk.

The owner of a parcel of real property which fronts on any portion of a sidewalk between the property line of the parcel and the street line, including the parking strip and the curb, is responsible for the repair and maintenance of the sidewalk and shall pay the cost and expense of repair and maintain said sidewalk area whether or not the City has notified the owner of the need for such repairs or maintenance or has performed similar repairs or maintenance in the past.

The owner of a parcel of real property is under a duty to members of the general public, including but not limited to users of the sidewalk, to keep the portion of any sidewalk described in subsection (a) in a safe condition.

The failure of the owner to fulfill the duties imposed by subsections (a) and (b), or the performance of such duties and obligations by the owner in a negligent manner, shall constitute negligence. An owner shall be liable to any member of the general public injured on or by a sidewalk area if the owner's negligence hereunder is a proximate cause of the injury. The City shall not be liable for an injury caused by the negligence of an owner.
(Ord. No. 14-00 N.S., § 1, 5-9-2000)

12.36.030 - Actions prohibited.

It is unlawful for any person to perform any work within the scope of this chapter except for the removal of obstructions, without first having obtained a permit from the department of public works pursuant to this chapter.

12.36.040 - Guarantee deposit fee.

A licensed concrete contractor desiring a permit pursuant to this chapter must first deposit with the director of public works of the City of Richmond a guarantee deposit fee as hereinafter provided. No fee is required when a homeowner desires a permit pursuant to this chapter to do work on the frontage of his own home.

The guarantee deposit shall be retained by the City of Richmond for a period of twelve months after the date of the completion of the work called for in the last permit issued, and no permit shall be issued unless such guarantee deposit shall be reimbursed by the depositor for any deductions made as provided in this chapter. If within twelve months after the completion of the work called for in any permit the sidewalk and/or curb and gutter and/or driveway should break, disintegrate or otherwise fail to comply with the provisions of this chapter, the director of public works shall notify the person making the deposit of such break, disintegration, or failure, and specify the repairs needed or work to be done, and such person shall, within ten days from the date of such notice, make such specified repairs. If such repairs are not made within the fixed time, the same may be made by the director of public works and the cost thereof shall be paid from the guarantee deposit on hand with the City.

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After a lapse of twelve months from the date of completion of work called for in the last permit issued to any permittee, upon written demand of such permittee, or his successors or assigns, where such transfers or assignment is made in the manner as hereinafter provided, accompanied by a certificate from the director of public works stating that all needed repairs have been made, and that all the conditions of this chapter have been complied with, the City of Richmond shall return the guarantee deposit, or such portion thereof as may remain after deduction of all fees for repairs and work done as aforesaid, to the permittee or his said successors or assigns. (Amended by Ordinance No. 58-79 N.S.)

12.36.050 - Transfer of guarantee deposit.

The guarantee deposit may be transferred to another party where such transfer is made pursuant to a judgment of court, or by an agreement of dissolution of a partnership or upon a bona fide sale of the business of the person having ceased to do work under the permit, and entitled to a return of the deposit as provided in this chapter. In the event of any transfer, the receipt for such deposit, or satisfactory proof of the loss of same, must be delivered to the director of public works for verification. No transfer shall be made of the deposit other than as provided in this section.

In the event of a transfer of the guarantee deposit, such transfer shall in no way affect the liability of the deposit for any work done by the person transferring the deposit, nor shall it in any way affect the liability of such person under the provisions of this chapter.

12.36.060 - Permit.

The director of public works shall charge a fee for each and every permit issued, in addition to inspection and engineering fees as hereinafter provided in this chapter. In no case shall a permit be granted to construct sidewalks, curbs and/or gutters where the council has declared its intention to construct such sidewalks, curbs and/or gutters under the general laws of the state of California, and also provided that in the event any of the terms or conditions of this chapter are not complied with, no further permit shall be issued to such person while noncompliance continues to exist, or while such person is indebted to the City of Richmond for money expended in accordance with the terms and conditions of this chapter.

12.36.070 - Inspection—Fee.

It shall be the duty of the director of public works to cause an inspection to be made of sidewalks, driveways, curbs and gutters constructed under the permit, to ascertain whether such work is being done, or has been done, in accordance with the provisions of this chapter and the permit issued therefor.

The director of public works shall charge an inspection fee for all installations of sidewalk, driveway, curb or gutter as hereinafter provided. (Amended by Ordinance No. 58-79 N.S.)

12.36.080 - Transfer of permit for construction of sidewalks, driveways, curbs or gutters.

No construction and/or repair of sidewalks, driveways, curbs and/or gutters to be performed under a permit issued pursuant to this chapter shall be performed except by or under the supervision of the designated permittee, who shall also be the person who is responsible to the owner or contractor for the work. In the event that it shall be ascertained that any work is being done, or has been done, under a permit issued to anyone other than the person responsible to the owner for the work, and in the event it shall be proven that the use of the permit was with the knowledge and consent, express or implied, of the designated permittee, then the guarantee deposit made by such permittee shall become forfeited to the City of Richmond.

12.36.090 - Control of work—Construction of sidewalks, driveways, curbs and gutters—Compliance with permit and adopted specifications.

All sidewalks, driveways, curbs and/or gutters must be repaired and/or constructed in every particular in accordance with the permit therefor issued; must be completed within thirty days from the date of the permit, unless an extension of time thereon is granted by the director of public works. If all of the construction and/or repair work of any sidewalk and/or driveway is not completed at the expiration of the time allowed by the permit appertaining thereto, and in accordance with the terms of this chapter, the director of public works may notify the contractor to complete the work within two days, and if no so completed, the director of public works is authorized to have the same done at the expense of the contractor, and his guarantee deposit, or as much thereof as may be necessary, shall be applied in payment therefor. Such work must be in accordance with such specifications as may be adopted by the City of Richmond, from time to time, for the construction and/or repair of sidewalks, driveways, curbs and/or gutters.

12.36.100 - Driveway defined—Approved width.

A "driveway" is defined as any approach leading to or from a street which passes over or upon the curbing, parking, or sidewalk area, for the purpose of a vehicular approach. Such driveway width shall not be less than twelve feet or more than twenty feet at the curbline except that with the approval of the director of public works, such driveway may be constructed to a greater width.

12.36.110 - Elimination of abandoned driveway—Authority of director of public works.

The director of public works shall have the power and authority to determine that the use for which a driveway was constructed has been abandoned and give written notice requiring that, at the owner's expense, the curb, parkway and sidewalk shall be restored to its original condition, or that a curb be constructed if none previously existed and that the parkway and sidewalk be constructed to established grade.

12.36.120 - Same—Notice.

Such notice, as required in Section 12.36.110, shall particularly specify what work is required to be done, how the same is to be accomplished, and what materials shall be used. The notice shall be given personally by service upon the owner or person in possession of the property facing such driveway, or by placing such notice in the United States mail in a sealed envelope addressed to the person in possession of

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such property, or to the owner thereof, addressed to his last known address as the same appears on the last equalized assessment rolls of the City of Richmond, and when no address so appears, to general delivery, City of Richmond, with postage prepaid.

12.36.130 - Same—Proceedings to assess costs.

If such work is not commenced within two weeks after such notice is given as aforesaid and diligently without interruption prosecuted to completion, the director of public works shall proceed to cause such work to be done in the manner and pursuant to the provisions of this chapter.

12.36.140 - Temporary obstructions.

The permit granted pursuant to this chapter shall carry with it the right to place, or cause to be placed, upon the street adjacent to the place where the construction, alteration or repair work is to be performed, such materials or equipment as may be necessary for use in performing such work, provided, however, that such materials and equipment shall not occupy more than one-third of the roadway in front of the construction work, and shall be placed thereon subject to the direction and approval of the director of public works. In no event shall the equipment or materials be placed within five feet of any railroad track. All materials, debris, and equipment shall be so placed as not to obstruct any gutterway, and shall be so cared for as to prevent material from being blown or otherwise carried into any gutterway, or any catch basin, or any portion of the street other than that lawfully occupied by such obstruction. No material or other obstruction shall be placed within fifteen feet of fire hydrants, which must remain at all times readily accessible to the fire department.

The permit shall prescribe the date when work shall begin, and the time of occupancy of the street, provided, however, that the director of public works may order the materials, equipment and debris, or any portion thereof, to be removed within three days after written notice, and in the event the same is not removed within the time prescribed by the director of public works, or in the permit, as the case may be, the director of public works may cause the same to be removed and charge the costs thereof against the guarantee deposit. The placing of materials and equipment upon the street for the purpose of such construction work and the removal thereof shall be held to be part of such construction work. In the construction and/or repair of sidewalks, driveways, curbs and/or gutters, all rejected and refuse materials shall be removed immediately and all surplus materials shall be removed from the site within two days after completion of the work.

12.36.150 - Same—Public safety.

Whenever the construction or repair of sidewalks, driveways, curbs and/or gutters, or other improvement contracts or undertakings require the temporary occupancy of any portion of a public street or a public sidewalk and a permit has been granted for such occupancy pursuant to the provisions of this chapter, such permit and such occupancy shall be subject to the provision that permittee furnish and maintain such facilities as fences, barriers, "street closed" signs, lights and watchmen as may be necessary to provide adequate protection and prevention of avoidable accidents to the public.

Where such facilities or any of them are not provided or are out of service and an emergency exists that necessitates protective measures, the director of public works, or his representative, may provide such facilities during the emergency and the cost thereof shall be paid by the permittee or deducted from any deposit made with the City of Richmond as a condition to the granting of such permit.

The director of public works, or his representative, before taking the above-mentioned emergency action, shall take all steps reasonable under the circumstances to notify the permittee, or his known representative, of the existing conditions and allow such permittee to care for the same, provided he acts promptly and expeditiously.

12.36.160 - Removal of obstructions.

Every owner of real property in the City of Richmond shall keep the entire width of the sidewalks in front of such property from curb to lot line, free and clear of all weeds, rubbish, debris, or other obstructions, excepting obstructions permitted by law, which from any cause whatever shall have accumulated or may accumulate upon the sidewalk above the established grade of the same.

The director of public works may order the weeds, rubbish, debris, obstructions or materials to be removed within two weeks after written notice is given, and in the event same is not removed within the time prescribed by the director of public works, the director of public works may cause the same to be removed and the cost of the same shall be a lien on the property.

12.36.161 - Parking strip.

It is unlawful to place loose rock, decorative stones or pebbles, bark, asphalt or any other surfacing not specified hereafter in any strip of land used and maintained for parking between any property line and street. It is lawful to pave with concrete, brick, or exposed aggregate concrete in such a parking strip by first obtaining a permit from the director of public works.

In any of the above-mentioned situations, the director of public works may require that planting areas be left in the parking strip for the planting of street trees and may require the planting of such trees as a condition of such permit. (Added by Ordinance No. 4-70 N.S.)

12.36.170 - Schedule of fees.

The applicant shall pay to the City of Richmond in the office of the director of public works such fees as may be established from time to time by resolution of the council of the City of Richmond in the following categories:

Permit Fee. A separate application and permit fee is required for each and every site.

Inspection Fee. Based on the total area of sidewalk, driveway and gutter and the linear feet of curb, as herein provided.

Engineering Services. When engineering services are necessary for the proper construction of improvements, such services shall be furnished by the director of public works and fees shall be charged therefor.

Guarantee Deposit Fee. A deposit fee to guarantee contractor's work from any failure or breakage for a twelve-month period.

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12.36.180 - Incorporation of Chapter 22, Improvement Act of 1911.

The provisions of Chapter 22 of Part 3, Division 7, Streets and Highways Code of the state of California (cited as the "Improvement Act of 1911") are hereby expressly referred to and by such reference are made a part of this chapter.

12.36.190 - Incorporation of Chapter 27, Improvement Act of 1911.

The provisions of Chapter 27 of Part 3, Division 7, Streets and Highways Code of the state of California (cited as the "Improvement Act of 1911") are hereby expressly referred to and by such reference are made a part of this chapter. (Source: Ordinance No. 1804)

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Richmond, California, Code of Ordinances >> Article XII - PUBLIC WORKS >> Chapter 12.44 - EXCAVATION, GRADING AND EARTHWORK CONSTRUCTION* >>
Chapter 12.44 - EXCAVATION, GRADING AND EARTHWORK CONSTRUCTION* Sections:

12.44.010 - General provisions.

12.44.020 - Definitions.

12.44.030 - Permits, reports, fees and surety.

12.44.040 - Control of work.

12.44.050 - Safety and general requirements.

12.44.060 - Design standards and grading regulations.

12.44.070 - Appeals.

12.44.080 - Nuisances.

12.44.010 - General provisions.

Purpose and Intent. The primary purposes of this chapter are to protect life, limb and property, to promote and enhance the general public welfare and a superior community environment, and insofar as it is economically feasible, to ensure the maximum possible preservation of the natural scenic character of major portions of the City, by establishing minimum standards and requirements relating to land grading, excavations and fills, and procedures by which these standards and requirements may be enforced. It is intended that this chapter be administered with the foregoing purposes in mind and with a view to:

Ensuring that future development of lands, particularly in the hillside areas of the City, occurs in the manner most compatible with surrounding areas and so as to have the least adverse effect upon other persons or lands, or upon the general public; Ensuring that soil will not be stripped and removed from lands within the City, leaving them barren, unsightly and susceptible to erosion, subsidence and faulty drainage;
Ensuring the regulation of grading private property in order to control erosion, control sedimentation and to protect the water quality of water courses, waterbodies and wetlands;
Encouraging the planning, design and development of building sites in such fashion as to provide the maximum in safety and human enjoyment, while adapting development to and taking advantage of the best use of the natural terrain; Encouraging and directing special attention toward retaining and protecting, insofar as practical, the natural planting and a maximum number of existing trees.

Scope.

This chapter sets forth rules and regulations to control excavation, grading, and earthwork construction, including fills or embankments; establishes the administrative procedure for issuance of permits; and provides for approval of plans and inspection of grading construction.

The provisions of this chapter are supplementary and in addition to the zoning and subdivision regulations of the City. The provisions of this chapter shall be read and construed in connection with and as an integrated part of the zoning and subdivision chapters and the patterns of land development control established thereby.

In the event of conflict between this chapter and Chapter 33 of the most recently adopted Uniform Building Code entitled "Excavation and Grading," this chapter shall take precedence.

Actions Prohibited. It shall be unlawful for any person to:

Perform any work within the scope of this chapter without a permit from the Building Official.

Grade in such a manner so as to:

Cause erosion or sedimentation on other property or on public streets; Obstruct or otherwise interfere with drainage, or deposit sediment in natural or artificial drainage facilities; or Construct or alter drainage facilities or alter drainage courses without first obtaining a grading permit pursuant to Section

12.44.030(c) of this chapter.

Administration. The Building Official, or the Building Official's designee, is hereby designated responsible for the administration of this chapter.

Title. This chapter shall be known as the "City of Richmond Grading Ordinance."

12.44.020 - Definitions.

Definitional Preamble. For the purpose of this chapter, unless it is plainly evident from the context that a different meaning is intended, certain words, terms and phrases used herein are defined as set out in this section. "Applicant" means any person, partnership, corporation, groups of persons or agency requesting permission to engage in any grading activity.

Upon issuance of permit, the applicant is the designated permittee. "Bedrock" means a relatively solid, structured material in place either at the ground surface or beneath surficial deposits of soil. "Bench" means a step terrace, or flat land area constructed in the face of a cut or fill slope for maintenance, access, and drainage purposes. "Borrow" means earth material acquired from an off site location for use in grading on a site. "Building pad" means that area of a lot, parcel or site which will be occupied by the building structure, and includes any other structure or improvement attached, adjoining or adjacent thereto.

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"California Storm Water Best Management Practices Hand Books" or "Hand Book" means the latest published editions of the three manuals entitled Industrial/Commercial, Construction, and Municipals published by the State of California. "Civil engineer" means an engineer licensed by the State of California to engage in the practice of civil engineering. "Compaction" means the act of compacting or densifying soil and rock material to a specified density, and the resulting densified state of the material.
"Critically expansive soil and other soil problems" means soil conditions which have the potential to cause damage to improvements, including streets, structures and buildings. Such soils shall be tested by acceptable procedures to provide data suitable for making adequate designs for the improvements.
"Diversion" means a temporary or permanent facility including a channel, ditch, or berm constructed across a sloping land surface to intercept and divert surface runoff in order to control its erosion potential. "Earth material" means any rock, soil or any combination thereof. "Engineering geologist" means a geologist licensed by the State of California to engage in the practice of engineering geology. "Engineering geology" means the application of geological data and principles to engineering problems dealing with naturally occurring rock and soil for the purpose of forming an opinion that geological factors are recognized and adequately interpreted in engineering practice. "Erosion" means the wearing away, detachment and movement of the ground surface by wind, water, ice or gravity. "Erosion and Sediment Control Manual" means the latest edition entitled, "Manual of Standards for Erosion and Sediment Control Measures," published by the Association of Bay Area Governments (ABAG). "Excavation" means any act by which earth material is cut into, dug, quarried, uncovered, removed, displaced or relocated and shall include the conditions resulting therefrom.
"Fill" means a deposit of earth material placed by artificial means and shall include the condition resulting therefrom. "Final Erosion and Sediment Control Plan" means a plan that depicts the permanent erosion control measures designed for a completed project.
"Geological report" means a report prepared by an engineering geologist, based on a study and investigation of the site by an engineering geologist, including such geological structures and characteristics as fault line, fault creep, and landslide, and shall include recommendations for the execution, testing, and control of all grading operations proposed. "Geotechnical engineer" means a civil engineer licensed by the State of California to engage in the practice of civil engineering who is experienced in and is engaged in professional practice in the field of geotechnical engineering. "Geotechnical engineering" means the application of the principles of soil mechanics in the investigation, evaluation, and design of civil works involving the use of earth materials and the inspection and testing of the construction thereof. "Geotechnical and geological reconnaissance report" means a report as described in Section 12.44.030(g). "Grade" means the vertical locations of the ground surface. "Existing or natural grade" means the grade prior to disturbance. "Rough grade" means the stage at which the grade approximately conforms to the approved plan. "Finished grade" means the final grade of the site which conforms to the approved plan. "Grading" means any excavation, stripping, cutting, filling, stockpiling, clearing and grubbing, or any combination thereof which alters land or vegetation.
"Hillside site" means a site having an average slope of fifteen percent (15%) or greater. "Interim Erosion and Sediment Control Plan" means a plan that depicts a set of erosion control measures designed for a project in an active or passive construction mode between October 1st and April 15th. An active construction project is a site where improvement progress is made within the rainy season. A passive project is a site which is not disturbed during the rainy season, with the exception of erosion control maintenance. "Key" means a trench or step cut into natural ground to hold fill on an existing slope. "Mulching" means the application of plant residue or other suitable materials to the land surface to conserve moisture, hold soil in place, and aid in establishing plant growth.

Private Storm Drain Facility Easement. This "easement" means the perpetual maintenance obligations incurred by an owner of a subdivided (improved) parcel containing storm drain facilities installed by permittee within parcel. "Quarry" means any premises or site from which any rock, sand, gravel, stone, earth, soil, or mineral is removed or excavated for the purpose of disposition away from the immediate premises, whether such disposition is immediate or in the future; excepting excavation necessary for the construction of a building or structure on the site of the excavation for which valid permits have been issued, and excepting excavation which is all or part of a grading operation to change the contours of the land in conformance with a plan approved by the Building Official for which a grading permit has been issued.
"Rainy season" means the period of time between October 1st and the following April 15th.

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"Runoff" means the surface flow of water.
"Sedimentation" means the process by which mineral, organic matter or soil is removed from its site of origin, transported, and then deposited by water, wind, or gravity.
"Sediment basin" means a reservoir which retards flow sufficiently to cause or allow deposition of transported sediment. "Site" means any lot or parcel of land or contiguous combination where grading is to be performed or permitted. "Site Grading Plan" (or "Grading Plan") means a plan as required by Section 12.44.030(d). "Slope" means an inclined ground surface the inclination of which can be expressed as either a ratio of horizontal distance to vertical distance or the ratio of vertical distance to horizontal (100-foot increment) expressed as a percentage. "Soil" means earth material of whatever origin that overlies bedrock. "Stockpile" means a supply of earth, rock, gravel, sand, or other similar material temporarily accumulated and stored prior to final disposition. "Terrace" means a relatively level step of flat area constructed in the face of the graded slope surface for drainage and maintenance purposes.
"Watercourse" means a drainage channel or natural creek carrying water for a substantial part of the year.

12.44.030 - Permits, reports, fees and surety.

Grading Permit Required. Except as otherwise provided in Section 12.44.030(b), no person shall do any grading without first obtaining a grading permit from the Building Official for any of the following activities:

The excavation or removal of earth or rock from the surface layers of the ground; The movement of earth around, along, over, or on the surface of the ground; The deposition, placement, or compaction of earth materials for the construction of embankments; The stockpiling of earth materials or importing of borrow from off-site locations. A permit shall be required from the jurisdiction which has authority over the borrow site;
The clearing of vegetation preparatory to a grading operation. A separate permit shall be required for each site, unless the sites are contiguous and the entire area is included in the plans accompanying the application. One permit may cover both an excavation clearing and a fill on the same site.

Exception to Permit Requirement. A grading permit is not required for the following:

An excavation which:

Is less than five (5) feet in depth below natural grade and adequately supported by a retaining structure designed in accordance with the Uniform Building Code, or
Does not create a cut slope greater than seven (7) feet in height, or steeper than two (2) horizontal to one (1) vertical, or Does not exceed fifty (50) cubic yards;
A fill not intended to support structures and which does not obstruct a drainage course or alter existing drainage patterns if:

Such fill is placed on natural grade that has a slope not steeper than five (5) horizontal to one (1) vertical, or Is less than three (3) feet in depth at its deepest point, measured vertically upward from natural grade to the surface of the fill, or Does not exceed fifty (50) cubic yards;
Minor land leveling for agricultural farming, if the average ground elevation is not changed more than three (3) feet; Cemetery graves;
An excavation below finished grade for basements and footings of structures authorized by a valid building permit or trench excavations for the purpose of installing underground utilities, if to be backfilled to natural grade; Grading in refuse disposal areas and sanitary landfills, mining, quarrying, processing or stockpiling of rock, sand, gravel, aggregate, or clay, for which a use permit has been granted by the City, provided that such operations do not affect the lateral support or increase the stresses in, or pressure upon, any adjacent or contiguous property and are consistent with the grading practices set forth herein, and where the work does not block or divert any natural drainage way or increase runoff or sedimentation onto any adjacent or contiguous property;
Improvement of watercourses and construction of drainage, irrigation, and domestic water supply systems and facilities performed under the supervision of the Flood Control District, an agency of the federal or state government, a water or sanitation district, or an irrigation or reclamation district, or the City;
The construction, repair and maintenance of levees for river and local drainage control performed by a governmental agency; Emergency work, as authorized by the Building Official, necessary to protect life, limb or property, or to maintain the safety, use or stability of a public way or drainage way;
Excavation for installation of underground storage tanks where the capacity of the tanks does not exceed twenty thousand (20,000) gallons;
Grading in an isolated, self-contained area if the Building Official determines that no danger to private or public property is likely to result from the grading operations;
The structural section of subdivision streets in tracts for which subdivision improvement plans have been reviewed by the City Engineer and the work is being inspected by that department; Temporary local borrow pits for road materials and topsoil for landscaping situated within a larger ownership being subdivided into smaller tracts, if the material is being used entirely within the tracts being subdivided, and if the excavation does not endanger properties under other ownerships or create a public nuisance or safety hazard as determined by the Building Official. The land shall be graded to comply with this chapter on cessation of excavation within the pit areas;

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Temporary stockpiles of topsoil materials required for landscaping lots being graded in the immediate area for building purposes if the stockpiles are not placed within a public right-of-way, do not obstruct drainage ways, are not subject to erosion which will cause silting problems in drainage ways, do not endanger other properties, and do not create a public nuisance or safety hazard, as determined by the Building Official. The land shall be graded to comply with this chapter after removal of stockpiles; Fire trails, and access roads to public utility, gas and electric transmission lines; Clearing vegetation when all of the following conditions are met:

The slope of the ground is ten percent (10%) or less,
The area to be cleared is one (1) acre or less,
Land disturbance is at least within one hundred (100) feet from the centerline of the watercourse or at least one hundred (100) feet from the water line of a water body;
Subsections 12.44.030(b)(1) through (b)(16) notwithstanding, where the excavation or fill occurs on slopes with a natural slope of 3:1 and the height of such slope is seven feet or greater, no exception shall be provided unless determined by the Building Official.

Application for Permit.

An application for a grading permit shall be in writing and filed with the Building Official on forms provided for such purpose. The application shall be signed by the owner of the property where the work is to be performed or by his duly authorized agent, provided that an agent's authority must be shown in writing. The application shall contain the following information:

Description of the site by lot, block and tract designation, and by a street address or similar description sufficient to readily identify the site;
The name and address of the owner of the site, the person who is to perform the work, and the geotechnical and civil engineer if such work is to be performed as supervised grading;
The estimated cost of performing the work;
Such other information as may be required by the Building Official.

Each application shall be accompanied by four (4) sets of plans, specifications and calculations that meet the requirements set forth in Section 12.44.030(d).

Each application shall include the name, address and phone number of the civil engineer, geotechnical engineer and/or engineering geologist will be employed to give technical supervision or make inspections of the work, whenever approval of the plans and issuance of the permit is based upon the condition that such professional person be so employed.

Each application shall authorize the Building Official to conduct a field investigation and site evaluation of a lot or parcel. The investigation shall determine what additional information, engineering data or plans (including NOI (notice of intent), if applicable) will be required to be submitted with the application for grading and/or building permits and under what conditions the permits would be issued, prior to permit approval for a grading and/or building permit.

Grading Plans and Specifications. The plans shall be prepared, stamped and signed by a civil engineer and the plans and specifications shall contain the following:

A vicinity sketch or other means of adequately indicating the site location; Boundary lines of the site;
Each lot or parcel of land into which the site is proposed to be divided; The location of any existing buildings or structures on the property where the work is to be performed, and the location of any buildings or structures on adjacent land which may be affected by the proposed work; Accurate contours showing the topography of the existing ground to two hundred (200) feet beyond project parcel boundary; All of the proposed uses of the site, and if the site is to be divided, the proposed use of each lot or parcel of land; Elevations, location, extent and slope of all proposed grading shown by contours, cross-sections or other means and location of any rock disposal areas, buttress fills or other special features to be included in the work; Detailed plans of all drainage systems and facilities, walls, cribbing, or other erosion protection devices to be constructed in connection with, or as a part of the proposed work, together with a map showing the drainage area and estimated runoff of the area served by any drainage systems of facilities;
A Final Erosion and Sediment Control Plan and/or an Interim Erosion and Sediment Control Plan (Section 12.44.030(e)), as required by the Building Official;
The extent and method of the cutting of trees and the clearing of vegetation, the disposal of same, and the measures to be taken for the protection of undisturbed trees and vegetation. All existing trees on or overhanging the site shall be indicated; The grading plan must be signed by a registered civil engineer and must be prepared by or under said civil engineer's direction; An estimate of the cost of the work described and delineated on the grading plan; A statement of the quantities of material to be excavated and/or filled and the amount of such material to be imported to, or exported from, the site;
A statement of the estimated starting and completion dates for work covered by the permit; Routes of travel to be used;
Hours and days of work;
The signature of the geotechnical engineer whose report was used in the design of the grading; Such other information as the Building Official deems necessary to show conformance of the proposed grading with the requirements of this chapter and other related ordinances.

Final and Interim Erosion and Sediment Control Plan.

A Final Erosion and Sediment Control Plan, prepared by a registered civil engineer, shall be submitted unless all of the following conditions are met:

The area of land disturbed is less than one-half (½) acre; Natural and finished slopes are less than ten percent (10%); Volume of the grading operation is less than fifty (50) cubic yards; The temporary storage of any soil is less than one hundred fifty (150) cubic yards;

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The grading operation is not within one hundred (100) feet of the centerline of any watercourse, within one hundred (100) feet of the water line of any water body or the Bay (high tide) or manmade drainage structure; The proposed grading does not pose a threat to adjacent or downstream properties as determined by the Building Official; The proposed grading does not obstruct water courses;
The proposed grading is deemed to have no significant environmental impact as determined pursuant to the provisions of the California Environmental Quality Act, as amended, and the regulations promulgated by the California Resources Agency and the Richmond City Council to implement such Act.

The Final Erosion and Sediment Control Plan shall through the use of permanent control features minimize soil erosion and maximize sediment interception from the completed project site and shall also provide for the control of runoff from the site.

The Final and Interim Erosion and Sediment Control Plans shall contain the following information:

A description and delineation of the vegetative measures to be taken to minimize erosion and sedimentation. (The ultimate landscape plan for the site is deemed to satisfy this criteria;) A description and delineation of the temporary and permanent measures to be taken to protect manufactured or disturbed slopes from erosion by mechanical means such as mulches, diversion dikes, etc.; The delineation of the drainage control measures to be taken which shall include surface runoff and sediment yield calculations; The extent and method of the cutting of trees and the clearing of vegetation, the disposal of same, and the measures to be taken for the protection of undisturbed trees and vegetation; The methods to be used for the disposal of excess materials; The methods to be used for the control of dust;
A description and delineation of the temporary and permanent measures to be taken to retain sediment on the site; A description of the measures to be taken to maintain the devices shown on the plan during grading operations and construction on the site;
The extent of disturbed ground that will exist, what streets will be paved, and what drainage devices will be installed prior to the start of each rainy season;
Any other information required by the Building Official; A schedule for installation and maintenance of erosion and sediment control measures.

The Final and Interim Erosion and Sedimentation Control Plans are to be prepared in accordance with the latest editions of either the "Manual of Standards for Erosion and Sediment Control Measures" by ABAG or provisions of the "California Storm Water Best Management Practices Hand Books," for both temporary and permanent erosion control measures. These plans shall be prepared by a registered civil engineer. The plans shall include the names and telephone numbers of twenty-four (24) hour standby work crews during the October 1st to April 15th rainy season.

Minor work such as trenching or maintenance which meets the intent of the aforementioned "Manual of Standards for Erosion and Sediment Control Measures" may be excluded from the requirement of preparing the Erosion and Sediment Control Plan provided that the owner, contractor, or developer first obtains a written waiver from the Building Official.

An Interim Erosion and Sediment Control Plan is required prior to each rainy season during construction for a staged project. The Building Official will determine by July 15th if an interim plan will be necessary and on what stage of project completion the plan shall be based.

An estimate of the cost of the work described and delineated on the Final and Interim Erosion and Sediment Control Plans and the permit must be submitted in a form which is acceptable to the Building Official. This plan when required is considered an integral part of the project grading plan, and fees for plan check and inspection shall be paid as set forth in Section 12.44.030(j).

The applicant shall submit tentative start and completion grading dates with the grading permit application. Prior to issuance of a grading permit, the grading contractor shall review the proposed start and completion dates and supply the Building Official with a schedule including a breakdown of equipment and personnel that will be used to complete the job within the time frame submitted.

Issuance of permits for grading to be performed during the following periods will require the following:

April 15th to August 15th. If grading is initiated during this period and can be completed before October 1st, no Interim Erosion and Sediment Control Plan needs to be submitted with the application. On or before July 15th, the Building Official shall evaluate all projects for compliance with a completion date of September 30th. If the Building Official determines that the project cannot be completed by September 30th, the applicant shall prepare an Interim Erosion and Sediment Control Plan to be submitted by August 15th.

August 16th to September 30th. The Building Official shall determine if the grading can be completed during this period based on the grading plans and submission of schedule. If it is determined that the project cannot be completed, the applicant shall prepare as part of the grading plan application an Interim Erosion and Sediment Control Plan. The grading plan shall be designed so that provision of the Interim Erosion and Sediment Control Plan can be implemented fully by September 30th.

October 1st to April 14th. During this period, all grading plans submitted for permits which cannot be exempted under subsection (e)(1) of this section shall include an Interim Erosion and Sediment Control Plan as part of their grading plan which reflects the active construction mode anticipated for the site per Section 12.44.040(f).

Geological Report. The Building Official may require a geological report based on the most recent grading plan proposal. The engineering geological report shall include an adequate description of the geology of the site and conclusions and recommendations regarding the effect of geological conditions on the proposed development.

Geotechnical Report. The Building Official may require a geotechnical report based on the proposed grading plan. Such report shall be prepared by a geotechnical engineer based upon adequate test borings or excavations. The report shall indicate the presence of critically expansive soils or other soils problems, which if not corrected could lead to defects in structures, buildings or other improvements; and, when it so indicates, the report shall further report on an investigation of each lot of the development including recommended corrective action which is likely to prevent such defects or damage to each building, structure or improvement to be constructed. The geotechnical report shall contain:

Reports on the suitability of the earth material for construction of stable embankments and excavation slopes, including those necessary for any artificial or natural drainage channels; Recommendations for construction procedures to obtain required stability;

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Maximum design velocities for any natural or artificial drainage channel; and Any other recommendations concerning slides, unstable soil condition, springs and seepage conditions, or drainage facilities to enable proper development of the site.

Review of Reports. All reports shall be subject to review by the Building Official. Supplemental reports and data may be required as deemed necessary. Recommendations included in the reports and approved by the Building Official shall be incorporated in the development plan or specifications.

Issuance or Denial of Permit, Conditions and Limitation.

Issuance. Upon receiving an application for grading permit, together with all of the submittals required by Sections 12.44.030(c), (d) and (e) and 12.44.040(e) and (f), the deposit of fees as required by Section 12.44.030(j), and the posting of surety as required by Section 12.44.030(l), the Building Official shall examine the application and related documents, and, if satisfied that the application meets all requirements of this chapter and of other applicable laws, ordinances, rules, and regulations, the Building Official shall issue the permit. The application for a permit shall contain, but shall not be limited to the following provisions:

A provision which requires that pre-construction conference shall be scheduled with all principal decision makers present to discuss and coordinate various aspects of the grading project; A provision which states that the grading shall not be excessive and that the grading shall not go beyond that necessary for the permitted use of the site;
A provision which provides that the slopes can be effectively protected against erosion and slippage; A provision which requires that the finish contours be relatively natural and that the finish contours not distort the natural contours;
A provision which requires that hillside sites be suitable for development in the manner proposed; A provision which mandates that the removal of natural vegetation not be excessive and that the vegetation removal be done in a manner which will minimize erosion;
A provision which requires that drainage not be constructed or directed in a way which damages other property or increases erosion.

The permit that is issued pursuant to this section shall be issued only to the owner or his agent. The permit shall be kept on site, securely displayed in a conspicuous location.

Grounds for Permit Denial.

Hazardous Grading. The Building Official shall not issue a permit where the determination is made that the work as proposed by the applicant has the potential to endanger any public or private property through grading or removal of vegetation or result in the deposition of debris on any public or private way or interfere with any existing drainage course or alter water quality. If it can be shown to the satisfaction of the Building Official that the hazard can be essentially eliminated by the construction of retaining structures, buttress fills, or drainage devices, or by other means, the Building Official may issue the permit with the condition that such work be performed.

Geological or Flood Hazard. If, in the opinion of the Building Official, the land area for which grading is proposed is subject to geological or flood hazard to the extent that no reasonable amount of corrective work can eliminate or sufficiently reduce the hazard to human life or property, the grading permit shall be denied.

Noncompliance With Land Use Conditions. The Building Official shall not issue a grading permit for work that does not or has no reasonable expectation to comply with conditions of approval imposed on a project, the provisions of this Code, or any condition imposed by the approving authority on approval of the use.

Existing Building Code or Zoning Ordinance Violations. The Building Official shall not issue a grading permit if any building code or zoning ordinance violation exists on the site.

Limitations of Permit. The issuance of a permit under this chapter shall constitute an authorization to do only that work which is described or illustrated on the application for the permit or on the site plans and specifications approved by the Building Official.

Compliance with Plans and Requirements. All permits issued hereunder shall be presumed to include the provision that the applicant and their agents, contractors and employees shall carry out the proposed work in accordance with the approved plans and specifications and in compliance with all the requirements of this chapter.

Time Limits. The permittee shall fully perform and complete all of the work required to be done pursuant to the grading permit within the time limit specified. If no limit is specified, the permittee shall complete the work within one hundred eighty (180) days after the date of the issuance of the grading permit.

If unable to complete the work within the specified time, the permittee shall request, prior to the expiration of the permit, in writing to the Building Official for an extension of time, setting forth the reasons for the requested extension. If, in the opinion of the Building Official, such an extension is warranted, the Building Official may grant additional time for the completion of the work for which additional fees may be applicable. Denial of an extension of time shall not preclude the right of the permittee to apply for a new permit for the remaining balance of the work. Written consent of the surety to any extension of time must be furnished before the approval of the extension becomes effective, unless the security consists of a cash deposit.

Liability and Hold Harmless. Neither the issuance of a permit under the provisions of this chapter, nor the compliance with the provisions thereof or with any conditions imposed in the permit issued hereunder, shall relieve any person from responsibility for injury to people or damage to property. The permittee shall execute a hold harmless clause on the permit which shall read as follows:

The permittee, for themselves, their contractors, and employees, agrees to save, indemnify, defend, and hold harmless the City of Richmond and its officers, employees, and agents from all liabilities and claims for damages by reason of injury or death to any person or persons or damage to property from any cause whatsoever while in, upon, or in any way connected with the work covered by this grading permit.

Jurisdiction of Other Agencies. Permits issued under the requirements of this chapter shall not relieve the permittee of any requirements or responsibilities for fully conforming to any other requirements for the work to be done, including but not limited to securing permits and licenses established by any law, ordinance, rule, or regulation of the City of Richmond, or employee thereof, or of any other Public Agency having jurisdiction over such work.

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Conditions of Permit. In granting any permit under this chapter, the Building Official and the Planning Director shall impose such conditions thereon as are reasonably necessary to prevent the proposed operations from being conducted in such a manner as to constitute or create a nuisance or a hazard to life or property. Such conditions may include, but shall not be limited to:

Improvement of any existing grading to bring it up to the standards of this chapter; Requirements for fencing of excavations or fills which otherwise would be hazardous and for fencing around drip lines of trees; Screen planting, landscaping or other treatment to maintain good appearance of graded area and reduce the detrimental impact on adjacent properties or the community;
Completion of the work within a period approved by the Building Official; Cleaning up the area and planting in accordance with approved plan; Designation of the area in which work may be done;
Designation of the slope or the grade and elevation of the excavation or fill; Reasonable provisions for controlling excessive dust;
Normal hours of operations established by the City or as modified in the permit; Safety precautions to guide pedestrian and vehicular traffic in, around, and by the operation; Posting of good, sufficient and separate surety to assure compliance with the conditions; The route and time of travel over public streets so as to cause the least interference with general traffic and to cause the least damage to public streets. A separate surety may be required if, in the estimation of City Engineer, there is the possibility of damage to public streets due to excessive loadings or truck trips; The removal of rock, earth, or other materials that may be deposited on public streets by reason of said grading operations; The payment to the City of the cost of repairing damage to or cleaning of public streets caused by trucking operations in connection with said grading operations;
The installation of suitable fencing, barricades, and lighting surrounding the grading operations; Conformance at all times with the approved Interim and Final Erosion and Sediment Control Plans; A licensed land surveyor or registered civil engineer authorized to do surveying must delineate the boundary lines of the site; The disposal site for any material removed from the grading site must be approved by the Building Official if located within the City. If the disposal site is not located within the City, then permittee shall provide an approved grading permit from the jurisdiction where the receiving disposal site is located; The extent of unprotected slopes allowed at any one time and the time such slopes are allowed to remain unprotected; Other conditions deemed necessary by the Building Official and based on accepted engineering practices.

Fees. Fees shall be collected by the Building Official as established by a resolution of the City Council.

Refunds.

Filing fees, permit transfer fees, penalty fees and site investigation fees are not refundable.

In cases of a reduction of planned work, the approval of an amended permit by the Building Official and satisfactory completion of the work covered by an amended permit, the permittee may apply to the Building Official within thirty (30) days after issuance of the certificate of completion for a refund of a portion of the permit fee based on the revised cost of the work in the amended permit.

Surety.

Surety Required. If the Building Official determines that the nature of the proposed work is such that, if left incomplete, it will interfere with any natural or artificial drainage, or will endanger persons or public or private property, or will constitute a nuisance or if he determines that the proposed work involves the removal or deposition of more than fifty (50) cubic yards of material, the applicant for the grading permit shall post with the Building Official a surety executed by the applicant and secured, at the option of applicant, by A corporate surety bond executed by a surety company authorized to do business in the State of California; or By deposit with the City of Richmond of cash money or its equivalent; or By deposit with the City of Richmond of an instrument of credit from a financial institution subject to regulation by the State of California or the federal government pledging that the funds necessary to meet the performance are on deposit and guaranteed for payment upon demand and agreeing that the funds designated by the instrument shall be trust funds for the purposes set forth in the instrument. The form of the bond and the security shall be subject to approval by the Building Official and the City Attorney.

Amount of Surety. The amount of the surety shall be based upon the cost of the total number of cubic yards of material moved, plus the cost of all drainage erosion control or other protective devices or work necessary to eliminate geological hazards or to protect persons or public or private property. The amount of surety shall reflect market value to perform subject work or revert site back to original condition.

When the rough grading has been completed in conformance with the requirements of this chapter, the Building Official may, at the Building Official's discretion, consent to a proportionate reduction of the surety to an amount estimated to be adequate to insure completion of the grading work, site development, or planting remaining to be performed. The costs referred to in this section shall be as estimated by the Building Official.

Conditions of Surety. Among other appropriate provisions, every bond shall include the following conditions to which the principal and surety shall each be bound:

To comply with all of the provisions of this chapter and all other applicable laws, ordinances, rules, and regulations; To comply with all of the terms and conditions of the permit for excavation or fill to the satisfaction of the Building Official; To co
mplete the work contemplated under the permit within the time limit specified in the permit. (The Building Official may, for sufficient cause, extend the time specified in the permit, but no such extension shall release the surety;) To pay all reasonable costs incurred or expended by the City of Richmond, including but not limited to court costs and attorney's fees, in doing or causing to be done any of the work set forth in the permit, any other work which in the judgment of the Building Official is required to be done as a result of any work or activity done under the permit, or any abatement of any nuisance created by any work or activity done under the permit, or in collecting money or damages in connection with any of the foregoing.

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Term of Surety. The term of the bond shall begin on the date of its posting and shall end on the satisfactory completion of the terms and conditions of the permit. Completion shall be evidenced by a certificate of completion to be issued by the Building Official and filed with the records of the permit. A copy of the certificate shall be furnished to any interested party upon request.

Notice of Default. Whenever the Building Official finds that a default has occurred in the performance of any term or condition of any permit, he shall give written notice thereof separately to the permit holder and to his surety. Such notice shall state the work or other things necessary to be done in order to cure such default, its estimated cost, if known, and the period of time deemed reasonably necessary by the Building Official to complete such work, and to do such other things which are necessary to be done in order to cure such default. Such notice shall be served personally or by deposit in the United States mail in a sealed envelope, with postage fully prepaid, addressed to the permit holder and to his surety at the mailing address, or, if there is no mailing address, the business address, shown in the application or in the surety, as the case may be.

Duty of Surety. Upon service of the notice of default, the surety shall be obligated to have the work done within the time specified in the notice.

Disposition of Cash Security. If cash money or its equivalent or an instrument of credit has been deposited to secure the bond, and if notice of default has been served upon the permit holder and he has failed to do the work and other things required to be done by the notice within the time specified in the notice, the Building Official may use such deposit in order to have such work and other things done, by contract or other means in the discretion of the Building Official. The balance, if any, shall be returned to the depositor after completion of the work and other things.

Right of Entry. In the event of any default in the performance of any term or condition of the permit, the surety, if any, or any person employed or engaged on its behalf, or the Building Official or any person employed or engaged on his behalf, shall have the right to go upon the premises to complete the work and do other things required by the permit. It shall be unlawful for any person in any way to hinder, obstruct, or prevent such entry.

Erosion and Sediment Control Surety. If a grading permit requires the preparation of an Erosion and Sediment Control Plan, the applicant shall secure the performance of the work described and delineated in the plan as follows:

The Building Official shall review the Interim and Final Erosion and Sediment Control Plans and estimate to determine the bond amount to cover the Erosion and Sediment Control Plans, their implementation and maintenance. If the approved engineer's estimate of cost of the Erosion and Sediment Control Plans is less than ten thousand dollars ($10,000), a cash bond in that amount is to be provided to the City. If the approved engineer's estimate of cost of construction of the Erosion and Sediment Control Plans is more than ten thousand dollars ($10,000), then a cash bond of at least ten thousand dollars ($10,000) shall be posted with the City to cover the work outlined in the Erosion and Sediment Control Plans. After reviewing the grading plans and the Erosion and Sediment Control Plans, the Building Official shall determine the final amount of the cash bond. If permanent site landscaping is an element of the Final Erosion and Sediment Control Plan, then the value of that improvement may be deducted if a separate landscape surety is being required.

When a cash bond amount has been determined, the differences between the cash bond and the total surety requirement shall be provided to the City in the form of bonds or other surety acceptable to the City Attorney. As part of the Erosion and Sediment Control Plan, the applicant shall submit a time schedule outlining specific dates when each element of the plan is proposed to be completed. After the schedule has been agreed to by both the City and the applicant, this schedule shall be the triggering mechanism for the City performing the work in lieu of the applicant's contractor. If the contractor has not or cannot install the Interim and Final Erosion and Sediment Control Plan items by scheduled dates, the City, at its option, can install the items necessary to protect the project site and other property. Such items of work shall be paid for from the applicant's cash deposit.

In addition, any items of Erosion and Sediment Control Plan work that have been installed and are not being adequately maintained to protect the site as determined by the Building Official shall be remedied, and any associated cost shall be paid for from the applicant's cash bond. During storm periods, if the applicant's contractor cannot be contacted or cannot perform required work needed to protect the site as determined by Building Official the City shall cause the work to be performed and any associated costs shall be paid from the applicant's cash bond.

In accepting the grading permit, the applicant acknowledges the right of the City or its representative to come on to the applicant's property to perform any or all needed work, as previously outlined in this section.

Notice of Default. Whenever the Building Official finds that a default has occurred in the performance of any term or condition of any permit, the Building Official shall give written notice thereof separately to the permit holder and to the permit holder's surety.

Such notice shall state the work necessary to be done in order to cure such default, its estimated cost, if known, and the period of time deemed reasonably necessary by the Building Official to complete such work, and to do such other things which are necessary to be done in order to cure said default. Such notice shall be served personally or by deposit in the United States mail in a sealed envelope, with postage fully prepaid, addressed to the permit holder and to his surety at the mailing address; or, if there is no mailing address, the business address, shown in the application or in the bond, as the case may be.

If any part of the cash bond needs to be expended by the City to undertake work items outlined in subsection (l)(9)(b) of this section, the associated grading permit is automatically terminated. The applicant shall submit a new grading permit application, a new grading plan with an Erosion and Sediment Control Plan acceptable to the Building Official and provide the appropriate bonds and fees required by the City. There is no guarantee that a new permit will be issued.

When all grading as shown in the approved grading plans has been completed, and all items of work in the Erosion and Sediment Control Plan have been installed to the satisfaction of the Building Official, the applicant may request exoneration of grading and Final Erosion and Sediment Control Plan bonds. The Building Official shall review all requests for exoneration of grading bonds, but Final Erosion and Sediment Control Plan bonds shall not be considered for exoneration until the site has weathered a storm season from October 1st to April 15th with Final Erosion and Sediment Control Plan elements including permanent landscaping in place. The Building Official can, upon request, make a determination on minor grading projects whether or not the Erosion and Sediment Control Plan bonds need to be held through a storm season.

Job Plans. When an application is approved and a permit issued, one set of plans and accompanying documents shall be clearly marked as appr
oved and shall be returned to the applicant. This set shall be kept available for reference at the job site during grading and construction.

The applicant may furnish additional sets of plans and documents for notation as reviewed for return to the applicant for his use.

Amendment of Permit.

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Any changes in the plans, grades, or extent of work shall be submitted to the Building Official for written approval and incorporated into the permit, accompanied by any necessary fees, before any change in the approved work is begun. The Building Official may amend the permit to approve altered plans, or may deny approval of the changes.

Failure to obtain prior approval for any change in the work shall be cause for the Building Official to order suspension of all work until approval is obtained, and may result in revocation of the permit if he deems the changes will increase the hazard to adjoining properties or public roads, or otherwise be detrimental to public welfare.

Transfer of Permit.

Any transfer of a permit from the permittee to another party is prohibited unless approved by the Building Official.

The transferee shall agree to comply with the requirements and conditions of the original permit and to any modification thereof that may be required because of changes in the condition of the site or change in plans since the permit was issued. The transferee shall furnish the required sureties before the transfer of the permit will be approved.

Suspension and Revocation of Permit.

Grounds. A permit may be suspended or revoked if the Building Official finds that:

Conditions at the site vary appreciably from those shown and stated in the application and development plans; Grading or construction does not conform to the approved plans, grades, Interim or Final Erosion and Sediment Control Plan, or other conditions of the permit;
Cessation of work before completion that has left the site in a condition hazardous to the public or to the adjacent properties, and the permittee has not complied with reasonable requirements for completion of the work within the time specified in the permit or an approved extension of time;
The permittee does not comply with reasonable requirements to safeguard the workers, the public, or other persons acting in a lawful manner, during grading or construction operations; In transporting materials or in the operation of equipment the applicant causes materials or litter to encroach, obstruct, or be deposited on pavement or in drainage channels within the public right-of-way, or causes unauthorized obstruction or diversion of drainage channels within the site area; or
The permittee fails to have a qualified inspector working under the geotechnical engineer on the site during grading or construction, when required, or failure to have the work under proper supervision at all times.

Procedure. Upon determination that grounds for revocation or suspension of a grading permit exist, the Building Official may fix a time and place for a hearing on revocation or suspension and shall give written notice thereof separately to the permit holder and to the surety, if any, stating in general terms the grounds for revocation or suspension. Such notice shall be given at least five (5) days before the hearing, and it shall be served personally or by deposit in the United States mail in a sealed envelope, with postage fully prepaid, addressed to the permit holder and to his surety at the mailing address, or, if there is no mailing address, the business address, as shown in the application or in the bond, as the case may be.

Within thirty (30) days of the conclusion of the hearing, the Building Official shall make his findings and decision and file same in his office and shall serve a copy thereof separately upon the permit holder and his surety, if any, in the manner provided above for service of notice of hearing.

Exception. If the Building Official determines that emergency conditions exist on the site which constitute a threat to the public health, safety, and welfare, the grading operation in its entirety or portion thereof shall immediately cease.

Notice to Cease Work.

Upon notification from the Building Official of the suspension of the permit, the permittee shall cease all work in connection with the permit with the exception of the work necessary to correct the conditions which caused the suspension of the permit. The permittee shall proceed at once to correct such objectionable or emergency conditions.

If the permittee fails to correct such objectionable or emergency conditions, the Building Official may cause the work necessary to correct said conditions to be done, and the Building Official may take action against the permittee's surety to cover the cost of performing the work.

Any permit which has been suspended may be either reinstated or revoked by the Building Official.

Whenever a permit has been revoked, work shall not commence until a new application has been filed and approved incorporating the necessary revisions required to fulfill the intent of this chapter, and a new permit has been issued.

12.44.040 - Control of work.

City Inspection. The Building Official and other authorized City representatives shall have the right to enter the site at all times to insure compliance with permit conditions.

Supervised or Regular Development Work. All work involving a fill intended to support improvements, or grading where the Building Official determines that special conditions or unusual construction hazards exist, shall be performed under the inspection of a civil engineer and/or geotechnical engineer and shall be designated "supervised development work." Work other than supervised development work shall be designated "regular development work."
Inspection and Reports of Regular Development Work.

For regular development work the Building Official or designated representative, upon notification from the permittee or his agent, shall inspect the work at the following stages of the work and shall either approve the portion then completed or shall notify the permittee or their agent of the inspection results.

Initial. When the site has been cleared of vegetation and unapproved fill and has been scarified, benched or otherwise prepared and before any fill is placed.

Rough. When rough grading has been completed and approximate final elevations have been established; drainage terraces, swales and other drainage devices have been graded and are ready for paving; and berms have been installed at the top of slopes.

Final. When work has been completed with all drainage devices, systems and facilities installed and slope planting established.

In addition to the inspections specified above, the Building Official may:

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Make such other inspections as the Building Official deems necessary to determine that the work is being performed in compliance with the requirements of this chapter; and
Require investigations and reports by a geotechnical engineer and/or engineering geologist.

Inspection and Reports for Supervised Development Work. The following inspections and reports shall be required for supervised development work:

It shall be the responsibility of the geotechnical engineer and/or civil engineer to inspect the operations and provide qualified full-time inspection to assure compliance of the work with the approved development plans and with the requirements of the Building Official.

The geotechnical engineer and/or civil engineer shall certify in writing to the satisfactory completion of each stage of the work specified in Section 12.44.040(c).

The geotechnical engineer shall submit compaction data and geotechnical engineering recommendations made during the development operation to the Building Official.

The civil engineer shall submit inspection reports regarding drainage facilities, lot drainage and finish grades to the Building Official.

The engineering geologist shall submit inspection reports regarding geological conditions to the Building Official.

Interim Erosion and Sediment Control Inspection.

Site Observation. Between October 1st and April 15th, an inspector shall visit the site a minimum once a day. A log will be kept indicating the time of inspection, and relevant comments on progress and site conditions. During storm periods, an inspector shall visit the site twice a day including weekends and shall be accompanied by the contractor's superintendent and shall check as a minimum the following items:

V-ditches shall be checked for proper operation (i.e., flow, silt build-up, deterioration of banks); Straw bales shall be checked for silt build-up and bales removed or replaced as necessary; Sand bags shall be checked for damage and silt plugged bags replaced as needed; Detention/retention basins shall be checked for damages and silt removed periodically as determined necessary; Overflow spillways shall be checked for proper operation; Filter fabric shall be checked. Plugged and damaged fabric shall be replaced as necessary.

The time of inspection, the personnel visiting the site, the condition of the site and the adequacy of the erosion control facilities shall be logged.

If corrections need to be made to protect the site, the items of work and time scheduled to perform the work by the contractor shall also be noted.

Interim and Final Erosion Control Measures. Erosion control measures shall be installed for all rainy season active and passive construction projects. Grading operations may commence in or continue through rainy season, at the discretion of the Building Official, provided that erosion control measures in conformance with approved plans are immediately installed and are kept continuously in place, as the case may be. The only control measures which may be altered are those in direct conflict with daily construction activity, as long as such controls are replaced at the end of construction activity that day or start of storm event. Erosion control measures shall include, but not necessarily be limited to, the following:

The Erosion and Sediment Control Handbook and California Storm Water Best Management Practices Hand Book shall be used as guides for the design and suitability of erosion and sediment control measures.

The faces of cut and fill slopes shall be protected against damage by erosion and the methods utilized for each protection must offer effective erosion control prior to the beginning of, as well as during, the rainy season.

Where graded slopes are steeper than three (3) feet horizontal to one (1) foot vertical or are higher than ten (10) feet, they shall be protected with a temporary soil stabilization measure such as jute matting or an equivalent mulch until planting is established.

The surface of all cut slopes higher than five (5) feet and all fill slopes higher than three (3) feet shall be permanently protected against damage by erosion by the planting and establishment of protective vegetation.

Slopes higher than fifteen (15) feet shall be planted with one shrub per one hundred (100) square feet of slope and one (1) tree per four hundred (400) square feet of slope. Geometric spacing should be avoided. Massing of trees is encouraged. Size and species of plant material shall be subject to review.

The planting of seeding or vegetation protection must be effective. If the vegetation does not grow and offer proper protection, it must be replanted or reseeded.

The maintenance of vegetative protection on graded slopes shall be the responsibility of the permittee and shall be guaranteed until the vegetation is well established as determined by the Building Official or until the maintenance is officially assumed by another party approved by the Building Official.

Sediment control facilities shall be operational prior to the beginning of the rainy season and must effectively prevent sediment from being transported downstream.

The outlet from any sedimentation basin must be designed to handle 1.5 times the maximum design inflow.

A standby emergency crew must be provided by the permittee and must be available at all times during the rainy season to repair and maintain the erosion and sediment control devices.

Erosion control materials must be stockpiled on the site for emergency repairs during the rainy season.

Trunk storm drain facilities, if determined by the Building Official to be essential to the operation of the erosion control measures, shall be installed in place with grading operations and shall not be delayed until grading completion.

After each rainfall, the permittee shall inspect all erosion and sediment control devices and shall clean them and repair any damage.

Erosion control devices must be installed where drainage facilities discharge into natural channels. The devices may be rip-rap or concrete channel protection, stilling basins, check dams, drop structure or other devices which will effectively minimize erosion in the opinion of the Building Official.

Erosion Control Planting as set forth in Section 12.44.060(g).

Notification of Noncompliance. If the soil or civil engineer finds that the work is not in conformance with this chapter or with the plans approved by the Building Official, or with good accepted practices, they shall immediately notify the permittee and the Building Official verbally and in writing of the nonconformity and of the corrective measures to be taken.

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Termination of Services. If the civil engineer, or the geotechnical engineer, or the geologist are relieved of or otherwise terminates duties prior to completion of the work shown on the grading plan, they shall report the fact in writing to the Building Official within forty-eight (48) hours with a report on the status of the work.

Compliance With Laws. In addition to the requirements of the permit, the permittee shall comply with all laws, ordinances, and regulations of the State Department of Industrial Relations, relating to the character of the work, equipment, and labor personnel involved in the project.

Cessation of Work. If the permittee ceases work for any reason before the work is completed, all necessary steps shall be taken to leave the premises in a condition that will be safe and will not cause damage to adjoining properties or to the public roads or to any natural or artificial drainage facilities through erosion of materials, landslides, or other instability of slopes and materials.

Certificate of Completion. The Building Official shall issue a certificate of completion upon satisfactory completion of work under an approved permit.

The geotechnical engineer and/or engineering geologist must certify that all compaction requirements have been complied with and sub-drains are located where shown on plans or plans are modified, as the case may be.

A licensed surveyor or registered civil engineer authorized to do survey work must certify that the horizontal and vertical controls conform to the plans or any approved changes to them.

The Building Official must be in receipt of a set of mylar plans which include all details of the grading operation and related details.

12.44.050 - Safety and general requirements.

General Safety Precautions.

Adequate provisions shall be made to prevent any surface waters from damaging the cut face of an excavation or sloping surface of a fill. Retaining walls or cribbing constructed in accordance with the requirements of the Building Official shall be used wherever necessary to prevent the surface of any excavation or fill from exceeding at any point the maximum allowable slopes set forth herein.

All site drainage shall be conveyed to the nearest adequate storm drain, natural watercourse, or street approved by the Building Official as appropriate to deposit and receive such waters.

Storm Damage Precautions. All persons performing any grading operations shall put into effect all safety precautions which are necessary in the opinion of the Building Official and shall remove all loose dirt from the grading site and provide adequate anti-erosion and/or drainage devices, debris basins, or other safety devices to protect the life, limb, health, and welfare of private and public property of others from damage of any kind.

Protection of Utilities. During grading operations the permittee shall be responsible for the prevention of damage to any public utilities or services. This responsibility applies within the limits of grading and along any routes of travel of equipment.

Protection of Adjacent Property.

No excavation shall be made sufficiently close to the property line to endanger any adjoining public street, sidewalk, alley, or other public property or any adjoining private property without supporting and protecting such adjoining public or private property from settling, cracking or other damage in a manner approved by the Building Official.

No person shall grade, whether or not a permit is required therefor under this chapter, so that dirt, soil, rock, debris, or other material washed, eroded, or moved from the property by natural or artificial means creates a public nuisance or hazard, or an unlawful encroachment on private property or on a public road or street. Any such material deposited within the right-of-way of a public road or street which may constitute a nuisance or hazard to public traffic shall be removed immediately, and failure to do so on notice from the City authorizes the City to have the material removed at the expense of the permittee.

Whenever any portion of the work requires entry onto adjacent property for any reason, the permit applicant shall obtain the written consent of the adjacent property owner or their authorized representative, and shall file a copy of such consent with the Building Official before a permit for such work may be issued.

Removal of Ground Cover. Removal of ground cover shall be performed pursuant to the requirements set forth in Section 12.44.030(e).

Water Obstruction. No person shall obstruct, impede or interfere with the natural flow of storm waters, whether unconfined upon the surface of the land, within land depressions or natural drainage ways, within unimproved channels or watercourses, or within improved ditches, channels or conduits, except for construction operations permitted by the City.

Levees. No person shall do any grading work on any levee without approval of the governmental agency responsible for the maintenance of the levee.

Public Rights-of-Way. No person shall perform any work or construct any facility (including excavation or embankment, trenching, driveway construction, or drainage facility) within the right-of-way of a public road or street, or within an easement under the jurisdiction of this City, without a permit from the City.

Precautions Imposed by Building Official. If, at any stage of grading, the Building Official determines by inspection that the nature of the construction is such that further work as authorized by an existing permit is likely to endanger any property or public way, the Building Official may require as a condition to allowing the work to be continued that such reasonable safety precautions be taken as the Building Official considers advisable to avoid such danger. Remedial actions may include but shall not be limited to specifying a flatter exposed slope, construction of additional drainage facilities, berms, terracing, compaction, cribbing, or retaining walls, or planting of slopes.

Abatement of Hazardous Conditions. Whenever the Building Official determines that any existing excavation or embankment or fill has become a hazard to life and limb, or endangers property, or adversely affects the safety, use, or stability of a public way or drainage channel, the owner of the property upon which the excavation or fill is located, or other person or agent in control of such property, upon receipt of notice in writing from the Building Official shall within the period specified therein repair or eliminate such excavation or embankment so as to eliminate the hazard and be in conformance with the requirements of this chapter,

12.44.060 - Design standards and grading regulations.

General Design Intent. It is the general intent of the regulations of this Chapter that site development design shall preserve to the extent that is reasonable and feasible the existing natural scenic value of hills and valleys and contours of land.

General Criteria for Design. All site development work, whether or not a permit is required under this chapter, shall be designed to:

Retain trees and other native vegetation which stabilizes steep hillsides, retains moisture, prevents or minimizes erosion, and enhances the natural scenic beauty, insofar as practical;

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Place building pads in such a manner as to permit ample room for adequate landscaping and drainage between and around the buildings;
Minimize scars from cuts and fills and avoid permanent scarring of the hillsides; Round off, in a natural manner, sharp angles at the top and toe of cut and fill slopes, and conform to existing terrain, both with respect to building sites and to road cross-sections;
Limit development on steep or dangerous terrain;
Take into consideration geologic hazards and adverse soil conditions and their effect on the future stability of the development.

Regulations for Excavations.

Maximum Slope. Cuts shall not be steeper in slope than two (2) horizontal to one (1) vertical unless the owner furnishes a soil or a geological report certifying that the site has been investigated and indicating that the proposed deviation will not endanger any public or private property or result in the deposition of debris on any public way or place or interfere with any existing drainage course.

The Building Official may require the excavation to be made with a cut face flatter in slope than two (2) horizontal to one (1) vertical if he finds it necessary for stability and safety.

Drainage Terraces. Cut slopes exceeding thirty (30) feet in vertical height shall have drainage terraces not less than eight (8) feet in width, measured from the outer edge of the terrace to the invert of the drain, at vertical intervals not to exceed twenty-five (25) feet except that where only one (1) such terrace is required it shall be located at mid-height. For cut slopes exceeding one hundred (100) feet in vertical height, the drainage terrace near mid-height shall be not less than twelve (12) feet in width. Design and construction of drainage terraces shall conform to the requirements of Section 12.44.060(f). All cut slopes shall be examined for evidence of seepage at completion of grading to determine if installation of horizontal drains is necessary.

Variations. Variations from the regulations in this section may be allowed by the Building Official if the variations will provide equivalent safety, stability, and protection against erosion, as recommended by a geotechnical engineer or engineering geologist.

Regulations for Fills.

Compaction. Except as otherwise provided in subsection (d)(2) of this section, all fills shall be compacted throughout their full extent to a minimum of ninety percent (90%) of maximum density as determined by the current ASTM D1557 test method. Field density shall be determined by a method acceptable to the Building Official. All existing on-site fills and backfills shall be excavated and stockpiled for reuse in planned fill areas.

Exceptions to Compaction Requirement.

Special Compaction. Compaction may be reduced to eighty-five percent (85%) of maximum density as determined by the specified test in subsection (d)(1) of this section, within the outer eight (8) inches of fill slope surfaces when such compaction is provided by grid rolling or equivalent means.

Nonstructural Fills. Fills not intended to support structures, subdivision streets or improvements need not be compacted to the standard set forth in subsection (d)(1) of this section if the Building Official determines that such compaction is unnecessary as a safety measure. In making this determination, the Building Official may require that an investigation be made by an approved soil testing agency to establish the characteristics of the soil, the amount of settlement to be expected and the susceptibility of the soil to erosion or slippage.

Planted Slopes. Slope surfaces may be prepared for planting by scarifying, by the addition of topsoil, or by other methods, if such loose material does not exceed a depth of three inches and said slopes otherwise comply with the requirements of this section.

Preparation of Ground. The natural ground surface shall be pared to receive fill by removing vegetation, noncomplying fill, topsoil, and, where slopes are five (5) horizontal to one (1) vertical or steeper, by benching into sound bedrock or other competent material. Five (5) feet of the lowermost bench shall be exposed beyond the toe of the fill. The bench shall be sloped for sheet overflow or a paved drain shall be provided.

Fill Slope. No compacted fill shall be made which creates an exposed surface steeper in slope than two (2) horizontal to one (1) vertical. The Building Official may require that the fill be constructed with an exposed surface flatter than two (2) horizontal to one (1) vertical if he finds this necessary for stability and safety.

Fill Material. No organic or other reducible material shall be incorporated in fills. Except as recommended by the geotechnical engineer and approved by the Building Official, no rock or similar irreducible material with a maximum dimension greater than four (4) inches shall be buried or placed within forty-eight (48) inches of finish grade. Expansive adobe soils shall not be used in fills within five (5) feet of finish grade in street and building areas and shall not be placed in the slope area of high fills.

Drainage Terraces. Fill slopes exceeding thirty (30) feet in vertical height shall have drainage terraces not less than eight (8) feet in width, measured from the outer edge of the terrace to the invert of the drain, at vertical intervals not exceeding twenty-five (25) feet except that where only one (1) such terrace is required it shall be located at mid-height. For fill slopes exceeding one hundred (100) feet in vertical height, the drainage terrace near mid-height shall be not less than twelve (12) feet in width. Design and construction of drainage terraces shall conform to the requirements of Section 12.44.060(f).

Slopes to Receive Fill. Where fill is to be placed above the top of an existing or proposed cut or natural slope steeper than three (3) horizontal to one (1) vertical, the toe of the fill shall be set back from the top edge of the slope a minimum distance of six (6) feet, measured horizontally, or such other distance as may be specifically recommended by a geotechnical engineer or engineering geologist and approved by the Building Official. Fills shall not toe out on slopes steeper than three (3) horizontal to one (1) vertical.

Slope Location and Setbacks.

The property line of any proposed or existing site or parcel located within the grading project shall be located at the top of the slope or along any slope drainage terrace.

Excavation and fill slopes shall be set back a minimum of three (3) feet plus one-fifth (1/5) the vertical height of the slope from the project boundary line, with a maximum of ten (10) feet.

Buildings and structures shall be set back from excavation or fill slopes a minimum of four (4) feet plus one-fifth (1/5) of the vertical height of the slope, with a maximum of ten (10) feet.

Variations from the regulations in this subsection (e) may be allowed by the Building Official if they will provide equivalent safety, stability, and protection against erosion, as recommended by a geotechnical engineer or engineering geologist.

Regulations for Drainage.

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General. Storm drainage structures, systems and facilities shall be provided as required by the Building Official and in accordance with standard specifications on file with the Building Official. In addition, storm drain structures, systems and facilities shall be in compliance with State and Federal National Pollution Discharge Elimination System (NPDES) requirements. In satisfaction of these requirements, the Building Official may require the installation of grease traps, sediment basins, storm water monitoring stations and such other devices and systems which the Building Official determines are necessary for compliance with NPDES requirements. The design of all storm drainage structures, systems and facilities shall be in accordance with recognized principles of hydraulics. Such devices shall be considered components of the Final Erosion and Sedimentation Control Plan.

Disposal. All drainage facilities shall be designed to carry surface waters to the nearest practical street, storm drain, or natural watercourses, approved by the Building Official as appropriate to discharge such waters. If the drainage device discharges onto natural ground, rip-rap or a similar energy dissipator may be required. City standard curbs and gutters shall also be installed at the property line adjoining the public right-of-way for the purpose of conveying site runoff to storm drain facilities.

Site Drainage. Graded building sites (building pads) shall have a minimum slope of one percent (1%) towards a public street or drainage facility approved to receive storm waters. A lesser slope may be approved by the Building Official for sites graded in relatively flat terrain, or where special drainage provisions are made, when he finds such modification will not result in unfavorable drainage conditions.

Terrace Drains.

All unlined swales or ditches on drainage terraces shall have a uniform longitudinal grade of not less than one percent (1%) nor more than three percent (3%) and a minimum depth of one (1) foot at the shallowest point. Such terraces shall drain into a paved gutter, pipe or approved watercourse adequate to convey the water to a safe disposal area.

The geotechnical engineer may approve steeper slopes based on sediment transport analysis.

The drainage terrace shall be provided with a lined ditch, if required by the geotechnical engineer for stability or prevention of erosion.

Overflow Protection. Berms, swales or other devices shall be provided at the top of cut or fill slopes to prevent surface water from flowing over or onto, and damaging the face of the slope. Special drainage provisions shall be made where a building or structure exists within five (5) feet of the top of a slope.

Maintenance of Drainage. The permittee shall maintain drainage facilities, in conformance with the requirements of this chapter, during construction. The owner of the subdivided parcel shall maintain forever such drainage facilities as may be contained in a private storm drain easement.

Subdrains. Subdrains and laterals shall be as determined by the geotechnical engineer. Subdrain designs shall be approved by the Building Official. Provisions shall be made for carrying off collected water from all slopes to suitable disposal points.

Variations. Variations from the regulations of this section may be allowed by the Building Official if they will provide equivalent safety, stability, and protection against erosion and storm water pollution as recommended by a geotechnical engineer or engineering geologist and by the Contra Costa County Flood Control District.

Erosion Control Planting.

The surface of all erodible cut slopes more than five (5) feet in height and fill slopes more than three (3) feet in height shall be protected against erosion by planting with landscape materials as prescribed in Section 12.44.030(e). The plants and planting methods shall be suitable for the soil and climatic conditions of the site and in accordance with standard specifications on file with the Building Official.

Irrigation System.

Planted slopes shall be provided with an approved system of irrigation. A functional test of the system may be required. For slopes less than twenty (20) feet in vertical height hose bibs may be allowed where a hose no longer than fifty (50) feet is necessary for irrigation.

The requirements for permanent irrigation systems may be modified, when approved by the Building Official, because the type of plants selected, planting methods used, and soil and climatic conditions at the site make irrigation of the slope planting unnecessary.

Approval. The planting and irrigation system shall be installed after final grading. Final approval of the work and release of the bond shall be made when growth is established on the slopes.

Variations. Variations from the regulations of this subsection may be allowed by the Building Official if the variations will provide equivalent safety, stability, and protection against erosion, as recommended by a geotechnical engineer or engineering geologist.

Other Regulations.

Hours of Work. If operations under the permit are within five hundred (500) feet of residential or commercial occupancies, grading operations shall be limited to the hours between 8 a.m. and 5 p.m. Monday through Friday, or as approved by the Building Official, except that maintenance and service work on equipment may be performed until 9:00 p.m.

Encroachments on Public Rights-of-Way. Encroachment of operations on public rights-of-way without a valid encroachment permit is prohibited except for hauling of legal loads by vehicles permitted by law to operate on public roads.

Nuisances. Operations shall be controlled to prevent nuisances to public and private ownerships because of dust, drainage, removal of natural support of land and structures, encroachment, noise, and/or vibration.

Explosives. Blasting or other use of explosives shall be conducted in accordance with regulations by the City Council, the State Fire Marshal, and local fire authorities.

Responsibility of Permittee.

Compliance With Plans and This Chapter. The permittee, his agent, contractor or employee, shall carry out the proposed work only in accordance with the approved plans and specifications and in compliance with all the requirements of this chapter.

Notice of Work. In performing regular development work it shall be the responsibility of the permittee to notify the Building Official at least one working day in advance so that the required inspections can be made.

Reports Required and Final Approval. The Building Official may require the following reports, as cited in Section 12.44.040(k) and shall not finally approve any development or work until all required maps and reports have been submitted and approved, including the following:

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A final report by the civil engineer certifying that all grading, lot drainage and drainage facilities have been completed and the slope planting installed in conformance with the approved plans and the requirements of this chapter with a final contour map if the work is not in substantial conformity with the approved plans.

A report by the geotechnical engineer including the recommended soil-bearing capacity, a statement as to the expansive qualities of the soil, summaries of field and laboratory tests, and his opinion as to the adequacy of the work completed and its conformity with plans and specifications. The location of such tests and the limits of the compacted fill shall also show by plans and cross section the location of any subdrains, rock disposal areas and/or buttress fills in the work.

An engineering geologist's report based on the final contour map including specific approval of the grading as affected by geological factors. The report shall include a revised geologic map and cross sections, with recommendations regarding the location of buildings or sewage disposal systems.

Evaluation of Existing Fill. The Building Official may require the submission of a preliminary soil investigation report and/or engineering geological report before issuing a building permit for a structure to be placed on any fill or embankment constructed before the enactment of this chapter, or excepted from the requirement for a grading permit, or on any other lot or parcel on which critically expansive soils, slide conditions, or other soils, or geologic hazards exist or may reasonably be anticipated to exist. If the Building Official determines that the action recommended in this report is likely to prevent structural damage to the proposed structure, he shall recommend that the requirements contained in the report shall become a part of the required construction as a condition of the permit.

12.44.070 - Appeals.

Any applicant or any permittee or his surety, if any, taking exception to any condition imposed upon his grading permit, or to any denial thereof, or to the revocation or suspension thereof, shall have the right to a hearing before the City Manager, or the City Manager's designee, prior to the implementation of the condition or adverse permit action.

Prior to any denial, revocation or suspension of the permit, the Building Official shall give the appellant written notice of the denial, revocation or suspension. The notice shall set forth the ground or grounds for the denial, revocation or suspension and shall inform the appellant that the appellant has ten days from the date of receipt of the notice to file a written request for a hearing.

Within ten days of the written notice by the Building Official regarding a permit denial, suspension or revocation, or within ten days of receipt of a permit which contains an objected to condition, the appellant may appeal by submitting a request to the Building Official for a hearing before the City Manager, or the City Manager's designee. Such request must be made in writing and must set forth the specific grounds for the appeal. If the applicant or permittee files a timely hearing request, the City Manager, or the City Manager's designee, shall set a time and place for the hearing. All parties involved shall have the right to offer testimonial, documentary and tangible evidence bearing on the issues, to be represented by counsel and to confront and cross-examine any witnesses against them. The decision of the City Manager, or the City Manager's designee, shall be in writing and shall be the final administrative decision.

If no timely appeal is taken, the action of the Building Official shall be deemed final. If a timely appeal request is made by a permittee with regards to a permit suspension or revocation, the permit shall remain in force and effect until a decision on appeal has been made by the City Manager, or the City Manager's designee.

12.44.080 - Nuisances.

What Constitutes Nuisance. The following shall constitute a public nuisance:

Any grading without a permit where same is required by this chapter; Any grading or other work done in violation of any of the conditions imposed thereon by a permit issued pursuant to this chapter; Any grading or other work which fails to be done as required by any conditions of a permit issued pursuant to this chapter; The existence of a hazardous condition as defined in Section 12.44.050(j) of this chapter upon the determination by the Building Official as provided in said section that such condition exists.

Abatement of Nuisance. The Building Official, or the Building Official's designee, may summarily abate or cause to be abated any condition which is declared in Section 12.44.080(a) to be a public nuisance or may abate or cause to be abated any such public nuisance in any other manner established by statute, law, ordinance, rule, or regulation of the State of California or of the City of Richmond, or may apply to a court of competent jurisdiction for appropriate relief, including but not limited to an order requiring or causing the abatement of any such public nuisance. The costs and expenses of such abatement shall become a lien upon the real property or premises upon which such public nuisance exists.

Procedure Not Exclusive. The procedure provided in this chapter shall be cumulative and in addition to any other procedure or procedures provided in ordinances of this City or by State law for the abatement of any of the conditions described herein, and abatement hereunder shall not prejudice or affect any other action, civil or criminal, for the maintenance of any other action, civil or criminal, for the maintenance of any such condition.
(Source: Ordinance No. 19-97 N.S.)

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Richmond, California, Code of Ordinances >> Article XII - PUBLIC WORKS >> Chapter 12.48 - UNDERGROUND UTILITIES* >> Chapter 12.48 - UNDERGROUND UTILITIES*
Sections:

12.48.010 - Definitions.

12.48.020 - Public hearing by council.

12.48.030 - Council may designate underground utility districts by resolution.

12.48.040 - Unlawful acts.

12.48.050 - Exception, emergency or unusual circumstances.

12.48.060 - Other exceptions.

12.48.070 - Notice to property owners and utility companies.

12.48.080 - Responsibility of utility companies.

12.48.090 - Responsibility of property owners.

12.48.100 - Responsibility of city.

12.48.110 - Extension of time.

12.48.120 - Penalty.

12.48.010 - Definitions.

As used in this chapter, the following words shall have the following meanings:
"Commission" means the Public Utilities Commission of the state of California. "Underground utility district" or "district" means that area in the City within which overhead structures are prohibited as such area is described in a resolution adopted pursuant to the provisions of Section 12.48.030 of this chapter. "Person" means and includes individuals, firms, corporations, partnerships and their agents and employees. "Overhead structures" means poles, towers, supports, wires, conductors, guys, stubs, platforms, crossarms, braces, transformers, insulators, cutouts, switches, communication circuits, appliances, attachments and appurtenances located above ground within a district and used or useful in supplying electric, communication or similar or associated service. "City" means the City of Richmond, California.
"Council" means the City Council of the City of Richmond, California. "Utility" includes all persons or entities supplying electric, communication or similar or associated service by means of electrical materials or devices.
"County" means the county of Contra Costa, California.
"Director of Public Works" means the Director of Public Works of the City of Richmond or said director's designee.

12.48.020 - Public hearing by council.

The council may from time to time call public hearings to ascertain whether the public necessity, health, safety or welfare requires the removal of overhead structures within designated areas of the City and the installation underground of wires and facilities for supplying electric, communication or similar or associated service. The City Clerk shall notify by mail all affected property owners as shown on the last equalized assessment roll of Contra Costa County and all concerned utilities of the time and place of such hearings at least ten days prior to the date thereof.

Each hearing shall be open to the public and may be continued from time to time. At each hearing all persons interested shall be given an opportunity to be heard. The decision of the council shall be final and conclusive.

A public hearing shall be unnecessary in the case of a new subdivision which is to become an underground utility district pursuant to the provisions of Section 15.08.620 of the Municipal Code of the City of Richmond.

12.48.030 - Council may designate underground utility districts by resolution.

If, after any public hearing the council finds that the public necessity, health, safety or welfare requires the removal of overhead structures and the underground installation of wires and facilities within a designated area, the council shall, by resolution, declare said designated area an underground utility district and order removal and underground installation. The resolution shall include a description of the area comprising the underground utility district and shall fix the time within which removal and underground installation shall be accomplished and within which affected property owners must be ready to receive underground service. A reasonable time shall be allowed for removal and underground installation, having due regard for the availability of labor, materials and equipment necessary for said removal and for the installation of such underground facilities as may be occasioned thereby.

In the case of a new subdivision, the area shall become an underground utility district upon the filing with the county recorder of the final map or parcel map of said subdivision, pursuant to the provisions of Section 15.08.620 of the Municipal Code of the City of Richmond. Affected property owners must be ready to receive underground service, remove the overhead structures and perform the underground installation prior to obtaining the City's approval of the subdivision improvements.

12.48.040 - Unlawful acts.

Whenever the council creates an underground utility district and orders the removal of overhead structures therein as provided in Section

12.48.030 of this chapter, it shall be unlawful for any person or utility to erect, construct, place, keep, maintain, continue, employ or operate overhead structures in the district after the date when said overhead structures are required to be removed, except when said overhead structures may be needed to facilitate the performance of the underground work required or as otherwise provided in this chapter.

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12.48.050 - Exception, emergency or unusual circumstances.

Notwithstanding the provisions of this chapter, overhead structures may be installed and maintained for a period, not to exceed ten days, without authority of the Director of Public Works in order to provide emergency service. The Director of Public Works may grant special permission, on such terms as he may deem appropriate, in cases of unusual circumstances, without discrimination as to any person or utility, to erect, construct, install, maintain, use or operate overhead structures.

12.48.060 - Other exceptions.

This chapter and any resolution adopted pursuant to Section 12.48.030 of this chapter shall not apply, unless otherwise provided in such resolution, to the following types of facilities:

Any municipal facilities or equipment installed under the supervision and to the satisfaction of the Director of Public Works; Poles or electroliers used exclusively for street lighting; Overhead wires (exclusive of supporting structures) crossing any portion of a district within which overhead structures have been prohibited, when such wires originate in an area from which overhead structures are not prohibited; Overhead structures used for the transmission of electric energy at nominal voltages in excess of thirty-four thousand five hundred volts;
Overhead wires attached to the exterior surface of a building by means of a bracket or other fixture and extending from one location on the building to another location on the same building or to an adjacent building without crossing any public street; Antennae, associated equipment and supporting structures, used by a utility for furnishing communication services; Equipment appurtenant to underground facilities, such as surface-mounted transformers, pedestal-mounted terminal boxes and meter cabinets and concealed ducts;
Temporary overhead structures used or to be used in conjunction with construction projects.

12.48.070 - Notice to property owners and utility companies.

Within ten days after the effective date of a resolution adopted pursuant to Section 12.48.030 of this chapter, the Director of Public Works shall notify all affected utilities and all persons owning real property within the district created by the resolution of the adoption thereof. The Director of Public Works shall further notify such affected property owners of the necessity that, if they or any person occupying such property desire to continue to receive electric, communication or similar or associated service, they or such occupant shall provide all necessary facility changes on their premises so as to receive such service from the lines of the supplying utility or utilities at a new location, subject to applicable rules, regulations and tariffs of the respective utility or utilities on file with the commission.

Notification by the Director of Public Works shall be made by mailing a copy of the resolution adopted pursuant to Section 12.48.030 together with a copy of this chapter, to affected property owners as such are shown on the last equalized assessment roll of Contra Costa County and to the affected utilities.

12.48.080 - Responsibility of utility companies.

If underground construction is necessary to provide utility service within a district created by any resolution adopted pursuant to Section

12.48.030 of this chapter, the supplying utility shall furnish that portion of the conduits, conductors and associated equipment required to be furnished by it under the applicable rules, regulations and tariffs on file with the commission.

12.48.090 - Responsibility of property owners.

Every person owning, operating, leasing, occupying or renting a building or structure within a district shall perform construction and provide that portion of the service connection on his property between the facilities referred to in Section 12.48.080 of this chapter and the termination facility on or within said building or structure being served. Said construction and service connections shall be done in accordance with applicable rules, regulations and tariffs which the respective utility has on file with the commission. If the above is not accomplished by any person within the time provided for in the resolution enacted pursuant to Section 12.48.030 of this chapter, the Director of Public Works shall notify, in writing, the person in possession of such premises (hereinafter referred to as "occupant") and the owner thereof that the required underground facilities must be provided within thirty days after receipt of such notice.

The notice to provide the required underground facilities may be given either by personal service or by mail. If notice is given by mail, such notice shall be deemed to have been received by the person to whom it has been sent within forty-eight hours after the mailing thereof.

The notice given by the Director of Public Works to provide the required underground facilities shall particularly specify what work is required to be done, and shall state that if said work is not completed within thirty days after receipt of such notice, the Director of Public Works may (1) provide such required underground facilities, in which case the cost and expense thereof will be assessed against the owner of the property benefited, and/or (2) order the disconnection and removal of any and all overhead service wires and associated facilities supplying utility service to the property benefited.

Within the time specified in the notice, the owner or occupant may request a hearing before the Director of Public Works. Such a request must be in writing and should set forth the reasons why the owner and/or occupant should be granted an extension of time in order to comply with the notice requirements.

The Director of Public Works shall conduct a hearing. Based upon what transpires at the hearing, the Director of Public Works shall determine whether or not a time extension shall be granted.

If the Director of Public Works determines that a time extension should be granted to allow the owner and/or occupant time in which to comply with the notice requirements, the Director of Public Works shall so notify, in writing, the owner and/or occupant and specify the time within which the previous notice requirements must be met.

If upon the expiration of the thirty-day period specified in the original notice or the time period specified in the notice sent after the hearing, the required underground facilities have not been provided, then the Director of Public Works may forthwith proceed to do the work; provided, however, that if such premises are unoccupied and no electric or communication services are being furnished thereto, the Director of Public

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Works shall, in lieu of providing the required underground facilities, have the authority to order the disconnection and removal of any and all overhead service wires and associated facilities supplying utility service to said property. Upon completion of the work by the Director of Public Works, he shall file a written report with the City Council setting forth the fact that the required underground facilities have been provided and the cost thereof, together with a legal description of the property against which such cost is to be assessed. The council shall thereupon fix a time and place for hearing protests against the assessment of the cost of such work upon such premises.

After the protest hearing date has been scheduled by the council, the Director of Public Works shall notify, in writing, the premises' owner of the time and place that the council will hear protests against the assessment. Such notice shall be given ten days in advance of the protest hearing and shall set forth the amount of the proposed assessment.

Upon the date and hour set for the hearing of protests, the council shall hear and consider the report and all protests. Based upon the merits of the protests, the council may make such revision, correction or modifications in the report as it may deem just, after which, by resolution, the report as submitted or as revised, corrected or modified shall be confirmed.

The cost of providing the required underground facilities may be assessed by the council against the owner of the parcel of property benefited and such cost so assessed, if not paid within five days after its confirmation by the council, shall constitute a special assessment against the owner of the parcel of property and shall be placed on the property tax assessment rolls maintained by the Contra Costa County auditor.

12.48.100 - Responsibility of city.

City shall remove at its own expense all city-owned equipment from all overhead structures required to be removed under this chapter in ample time to enable the owner or user of such overhead structures to remove the same within the time specified in the resolution enacted pursuant to Section 12.48.030 of this chapter.

12.48.110 - Extension of time.

In the event that any act required by this chapter or by a resolution adopted pursuant to Section 12.48.030 of this chapter cannot be performed within the time provided on account of shortage of materials, war, restraint by public authorities, strikes, labor disturbances, civil disobedience or any other circumstances beyond the control of the actor, then the time within which such act will be accomplished shall be extended for a period equivalent to the time of such limitations.

12.48.120 - Penalty.

It shall be unlawful for any person to violate any provision of this chapter. Any person failing to comply with any of this chapter's provisions shall be deemed guilty of a misdemeanor.
(Source: Ordinance No. 10-83 N.S.)

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SewerSystemManagementPlan

APPENDICES
AppendixC
Element4(OperationsandMaintenanceProgram)SupportingDocuments

I-4 I-5 I-6 I-7 I-8 I-9I-3
J-6J-3
F-3 F-4 F-5 F-6 F-7 F-8
E-3 E-4 E-5 E-6 E-7 E-8
C-3 C-4 C-5 C-6 C-7 C-8
B-4 B-5 B-6 B-7 B-8
G-3 G-4 G-5 G-6 G-7 G-8
A-4 A-6 A-7 A-5
D-3 D-4 D-5 D-6 D-7 D-9 D-8
H-3 H-4 H-9H-5 H-6 H-7 H-8
E-10
63 784 95 10

Water Resource Recovery-22
Wastewater Division

FY2017-18 to FY2021-22 Capital Improvement Plan

Mission: Protecting Richmond’s public health and environment, and transforming wastewater into resources – through an effective source control program and responsible wastewater conveyance, treatment, resource recovery, and discharge practices.

Overview

The operation and maintenance tasks are provided via a 20-year contract (expires in May 2022) with Veolia Water North America under the direction of the Director of Water Resource Recovery. The wastewater collection system consists of sewer collection pipelines and 13 sewer lift stations. The wastewater treatment system includes screening, grit removal, primary sedimentation, conventional activated sludge biological secondary treatment, secondary clarification, anaerobic sludge digestion, chlorination, and de-chlorination.

Wastewater collection and treatment system Capital Improvement Plan (CIP) projects are evaluated using the following criteria established by the City and Veolia:

 Projects needed for health and safety
 Projects needed to maintain the quality of effluent flow  Projects driven by regulatory requirements
 Projects that ensure adequate process reliability
 Projects that improve efficiency and effectiveness
 Projects needed to meet requirements in the Baykeeper settlement agreement

Digester Station
Energy Project
Plant Improvements
79 Water Resource Recovery-22
Wastewater Division

FY2017-18 to FY2021-22 Capital Improvement Plan

Plan Highlights

Biosolids and Energy Plan

Project Cost: $400,000 Total Project Cost over one fiscal year Funding Source: Enterprise Fund

This project is for engineering services to prepare a holistic Biosolids and Energy Plan for the Wastewater Treatment Plant (WWTP). Project elements include: evaluating digester gas production, electrical demand of the treatment plant, local sources of additional digester feedstock to improve gas production, potential biosolids- to-energy (B2E) projects and the impacts to the treatment plant processes, and sources of grant funding to build an energy generating facility. The end product will be a physical document, and a City Council study session.

Mobile Equipment Purchase

Project Cost: $550,000 Total Project Cost over one fiscal year Funding Source: Enterprise Fund

This project is the purchase of mobile equipment to replace equipment that has reached the end of its useful life. These equipment items are needed for use in the sewer collection system and wastewater treatment plant. The individual equipment items are: 2 pickup trucks, 1 mechanical rudder, 1 forklift, and 1 maintenance truck with hoist. Procurement will be handled through the DIMO Equipment Services Division, and funded out of the Wastewater Enterprise.

Tewksbury Sewer Realignment

Project Cost: $150,000 Total Project Cost over one fiscal year Funding Source: Enterprise Fund

This project is the realignment of sewer pipes on Tewksbury Avenue, Marine Street, and Morgan Avenue in Point Richmond; to improve 1) conveyance of wastewater in this area, and 2) maintenance access to this area of the sewer collection system. Phase I of this project is to install 3 new manholes, install 275 feet of new sewer pipe, and clean out the existing pipe once the new manholes are installed. Phase II is installing sewer pipe along Marine Street.

Wastewater Treatment Plant Perimeter Stormwater Runoff Evaluation

Project Cost: $150,000 Total Project Cost over one fiscal year Funding Source: Enterprise Fund

80 Water Resource Recovery-22
Wastewater Division

FY2017-18 to FY2021-22 Capital Improvement Plan

Additional Plan Highlights – funded by future Bond Issuance, State Revolving Fund Loan, and Enterprise Fund

This project is for engineering services to prepare a plan for diverting hillside Stormwater runoff so that it does not enter the treatment plant processes. Project elements include: topographic surveying, hydrological analysis, and evaluation of alternative construction projects. Ultimately one alternative project will be selected, and then implementation of that project will be performed as a separate capital improvement project.

13th and South 23rd Streets Sewer Capacity Improvements

Project Cost: $15,480,000 Total Project Cost over multiple fiscal years.

Funding Source: Revenue Bonds and Enterprise Fund

This project replaces sewer pipe upstream of the 13th Street interceptor, and upsizes pipe on 13th Street between Costa and Garvin Avenues.

It also includes replacing a collapsed sewer pipe on South 23 rd Street between Cutting Boulevard and Ohio Avenue.

Electrical Distribution System Upgrade

Project Cost: $10,650,000 Total Project Cost over multiple fiscal years.

Funding Source: Enterprise Fund

This project primarily consists of safety upgrades to the wastewater treatment plant electrical system.

Sanitary Sewer Wet Weather Capacity Improvements

Project Cost: $5,863,000 Total Project Cost over multiple fiscal years.

Funding Source: Clean Water State Revolving Fund Loan, Revenue Bonds, and Enterprise Fund

This project relieves capacity issues within existing trunk sewers within Cutting and Carlson Boulevards through the rehabilitation of aging upstream collection sewer pipelines. This project will also relieve capacity issues near Hoffman Boulevard, directly south of Cutting Boulevard, through the replacement of aging collection sewer pipelines.

Wastewater Treatment Plant Critical Improvements

Project Cost: $62,600,000 Total Project Cost over multiple fiscal years.

Funding Source: Clean Water State Revolving Fund Loan, Revenue Bonds, and Enterprise Fund

This project rehabilitates or replaces treatment plant process equipment and structures that have reached the end of their useful life, and are a liability from a regulatory and safety standpoint. Project elements include: grit and screening, aeration system for the biological secondary treatment process, secondary clarifiers, sludge thickening, dechlorination, and protecting plant assets and property from rockslides. 81 3/31/2017
Wastewater - 4003 14,009,645 2,626,176 1,257,000 100,000 100,000 100,000 100,000 1,657,000 TOTAL SOURCES BY FUND 14,009,645 2,626,176 1,257,000 100,000 100,000 100,000 100,000 1,657,000 Biosolids and Energy Plan 400,000 400,000
Electrical System Distribution System Upgrade 2,900,000 - Force Main System Assessment 248,000 5,811 -
Mobile Equipment Replacement 127,000 550,000 100,000 100,000 100,000 100,000 950,000 NonCapAsset/Comp Hardware <5k (cell phone, IPADS, Laptops, & 7,000 7,000 Pt. Molate Sinkhole 46,000 -
Sanitary Sewer Improvements 795,137 334,299 -
Sanitary Sewer Wet Weather Capacity Improvements 1,646,644 371,312 - Sewer Line Repairs 503,904 301,281 -
Tewksbury Sewer Realignment 150,000 150,000
Wastewater Treatment Plant Critical Improvements 2,408,000 990,894 - Wastewater Treatment Plant Improvements 5,204,960 622,579 - Wastewater Treatment Plant Perimeter Stowmwater Evaluation 130,000 150,000 150,000 TOTAL USES BY PROJECT 14,009,645 2,626,176 1,257,000 100,000 100,000 100,000 100,000 1,657,000 Wastewater CIP - 40322931 14,009,645 2,626,176 1,257,000 100,000 100,000 100,000 100,000 1,657,000 TOTAL USES BY ORG CODE 14,009,645 2,626,176 1,257,000 100,000 100,000 100,000 100,000 1,657,000

TOTAL CIP BUDGET - HISTORICAL COMPARISON
5 Year TotalFY2017-18
Adopted
FY2016-17
Adopted
FY2018-19
Proposed
FY2020-21
Proposed
FY2019-20
Proposed
FY2016-17
Actual
FY2021-22
Proposed

USES BY ORG CODE

USES BY PROJECT

SOURCES BY FUND
Water Resource Recovery Department-22
Wastewater CIP Overview
FY2017-18 to FY2021-22 Capital Improvement Plan
82 City of Richmond
Capital Improvement Plan
FY2018 through FY2022
Project Description Report
Biosolids and Energy Plan
Ryan Smith
Department Responsible: Water Resource Recovery - Wastewater Project ID: 22214
Project Location: N/A
Planning and Design: 400,000$
Construction: -$
Equipment: -$
Contingency/Other: -$
Total: 400,000$
Estimated Start Date: 7/1/2017
Estimated Completion Date: 1/31/2018
Justification:
400,000$
Fund No. Fund Name FY2018 FY2019 FY2020 FY2021 FY2022
4003 Wastewater 400,000$ -$ -$ -$ -$
Total 400,000$ 400,000$ -$ -$ -$ -$
Estimated Operation and Maintenance Cost: -$

SOURCE OF FUNDING
A holistic evaluation of digester gas and sludge production is needed before proceeding with selecting a sludge dewatering technology and energy production facility. Richmond must begin dewatering its own digester sludge and cease delivery of sludge to West County Wastewater District within the next 5 years. An energy production facility will offset utility gas and electric charges.

This project is for engineering services to prepare a Biosolids and Energy Plan for the Wastewater Treatment Plant (WWTP).

Project Name:

Project Manager:

Project Description:

Total Estimated Cost:
83 City of Richmond
Capital Improvement Plan
FY2018 through FY2022
Project Description Report
Mobile Equipment Replacement
Ryan Smith
Department Responsible: Water Resource Recovery - Wastewater Project ID: 03C04
Project Location: N/A
Planning and Design: -$
Construction: -$
Equipment: 950,000$
Contingency/Other: -$
Total: 950,000$
Estimated Start Date: 7/1/2017
Estimated Completion Date: 6/30/2022
Justification: This project is the purchase of mobile equipment to replace equipment that has reached the end of its useful life. 950,000$
Fund No. Fund Name FY2018 FY2019 FY2020 FY2021 FY2022
4003 Wastewater 550,000$ 100,000$ 100,000$ 100,000$ 100,000$ Total 950,000$ 550,000$ 100,000$ 100,000$ 100,000$ 100,000$ Estimated Operation and Maintenance Cost: -$

SOURCE OF FUNDING
This project is the purchase of mobile equipment to replace equipment that has reached the end of its useful life. These equipment items are needed for use in the sewer collection system and Wastewater Treatment Plant. The individual equipment items are: 2 pickup trucks, 1 mechanical rodder, 1 forklift, and 1 maintenance truck with hoist. Procurement will be handled through the DIMO Equipment Services Division, and funded out of the Wastewater Enterprise.

Project Name:

Project Manager:

Project Description:

Total Estimated Cost:
84 City of Richmond
Capital Improvement Plan
FY2018 through FY2022
Project Description Report
Tewksbury Sewer Realignment
Ryan Smith
Department Responsible: Water Resource Recovery - Wastewater Project ID: 22215
Project Location: Tewksbury Ave., Marine St. and Morgan Ave.

Planning and Design: -$
Construction: 150,000$
Equipment: -$
Contingency/Other: -$
Total: 150,000$
Estimated Start Date: 7/1/2017
Estimated Completion Date: 1/31/2018
Justification:
150,000$
Fund No. Fund Name FY2018 FY2019 FY2020 FY2021 FY2022
4003 Wastewater 150,000$ -$ -$ -$ -$
Total 150,000$ 150,000$ -$ -$ -$ -$
Estimated Operation and Maintenance Cost: -$

SOURCE OF FUNDING
The sewer in this area is old and has tree roots in the pipes, which causes sewer overflows (SSOs). The way the sewers in this area were constructed make maintenance of the system extremely difficult and time consuming.

This project is the realignment of sewer pipes on Tewksbury Avenue, Marine Street, and Morgan Avenue in Point Richmond. Phase I of this project is to install 3 new manholes, install 275 feet of new sewer pipe, and clean out the existing pipe once the new manholes are installed. Phase II is installing sewer pipe along Marine Street.

Project Name:

Project Manager:

Project Description:

Total Estimated Cost:
85 City of Richmond
Capital Improvement Plan
FY2018 through FY2022
Project Description Report
Wastewater Treatment Plant (WWTP) Perimeter Stormwater Evaluation Ryan Smith
Department Responsible: Water Resource Recovery - Wastewater Project ID: 22216
Project Location: 601 Canal Blvd.

Planning and Design: 150,000$
Construction: -$
Equipment: -$
Contingency/Other: -$
Total: 150,000$
Estimated Start Date: 7/1/2017
Estimated Completion Date: 1/31/2018
Justification:
150,000$
Fund No. Fund Name FY2018 FY2019 FY2020 FY2021 FY2022
4003 Wastewater 150,000$ -$ -$ -$ -$
Total 150,000$ 150,000$ -$ -$ -$ -$
Estimated Operation and Maintenance Cost: -$

SOURCE OF FUNDING
During wet weather, stormwater runoff from the hillside adjacent to the WWTP enters plant storm drains which drain to the sanitary sewer system. During storms, this flow rate can exceed 2 million gallons per day, which: 1) does not need to be treated, 2) adds to amount of blended water discharged to the bay, and 3) limits the capacity of the Wet Weather Storage Facility.

This project is for engineering services to prepare a plan for diverting hillside stormwater runoff so that it does not enter the treatment plant processes.

Project Name:

Project Manager:

Project Description:

Total Estimated Cost:
86 [
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2019
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2021
2022
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SewerSystemManagementPlan

APPENDICES
AppendixD
Element5(DesignandConstructionStandard)SupportingDocuments

SewerSystemManagementPlan

APPENDICES
AppendixE
Element6(OverflowEmergencyResponsePlan)SupportingDocuments

Veolia Water North America
City of Richmond, CA
Overflow Emergency
Response Plan
Effective Date:

Revised Date:

Approved by:

Signature:

Date:

Prepared by David Patzer, DKF Solutions Group
(707) 373-9709 [email protected]
Copyright © 2004-2017 DKF Solutions Group, LLC. All rights reserved.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 1 Veolia Water – City of Richmond: Overflow Emergency Response Plan Table of Contents

Sanitary Sewer Overflow Emergency Response Plan (OERP)
(ref. SWRCB Order No. 2006-0003-DWQ Element VI)

1. Purpose

2. Policy

3. Definitions as used in this OERP

4. Regulatory Requirements for OERP Element of SSMP

5. Goals

6. Sanitary Sewer Overflow (SSO) Detection and Notification

7. SSO Response Procedures

8. Recovery and Cleanup

9. Water Quality

10. Sewer Backup Into/Onto Private Property Claims Handling Policy

11. Notification, Reporting, Monitoring and Recordkeeping Requirements

12. Post SSO Event Debriefing

13. Failure Analysis Investigation

14. SSO Response Training

15. Authority

16. References
Appendix A: Regulatory Notifications Packet
Instructions ................................................................ ................................ .......... Packet Envelope Regulatory Reporting Guide ................................ ................................ ................................ .... A-1 Category 1 SSO Reporting Checklist ................................ ................................ ........................ -2a Category 2 and 3 SSO Reporting Checklist ................................ ................................ .............. -2b Regional Water Quality Control Board Notification Fax ................................ .............................. -3

Appendix B: Sanitary Sewer Backup Packet
Response Instructions ................................ ................................ ........................ Packet Envelope Response Flowchart ................................................................ ................................ ................ B-1 Bubbled Toilets Letter ................................ ................................ ................................ ................. -2 First Responder Form ................................................................ ................................ ................. -3 Declination of Cleaning Services ................................................................ ................................ -4 Sanitary Service Report Form ................................................................ ................................ ..... -5 Volume Estimation Methods
Eyeball Estimation ................................ ................................ ................................ ....... -6a Duration and Flow Rate Photo Comparison ................................ ................................ -6b Area Volume Estimation ................................ ................................ .............................. -6c Sewage contained in gutter ................................ ................................ ......................... -6d Upstream Lateral Connections ................................ ................................ .................... -6e Flow Out of Manhole with Cover in Place ................................ ................................ ..... -6f Flow Out of Manhole Vent or Pick Hole ................................ ................................ ....... -6g CCTV Report ................................ ................................ ................................ .............................. -7 Claims Submittal Checklist ................................................................ ................................ ......... -8 Collection System Failure Analysis Form ................................ ................................ ................... -9 Customer Service Packet
Instructions ................................ ................................ ................................ .......... envelope Customer Information ................................ ................................ ............................... CS-1 Sewer Spill Reference Guide ................................ ................................ ............. pamphlet Regulatory Notifications Packet ................................ ............................... See contents list above Door Hanger ................................................................ ................................ ............................. n/a

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 2 Veolia Water – City of Richmond: Overflow Emergency Response Plan Table of Contents

Appendix C: Sanitary Sewer Overflow Packet
Instructions and Chain of Custody ................................ ................................ ...... Packet Envelope Responding to a Sanitary Sewer Overflow ................................ ................................ .............. C-1 Sanitary Service Report Form ................................ ................................ ................................ ..... -2 Volume Estimation Methods
Eyeball Estimation ................................ ................................ ................................ ....... -3a Duration and Flow Rate Photo Comparison ................................ ................................ -3b Area Volume Estimation ................................ ................................ .............................. -3c Sewage contained in gutter ................................ ................................ ......................... -3d Upstream Lateral Connections ................................ ................................ .................... -3e Flow Out of Manhole with Cover in Place ................................ ................................ ..... -3f Flow Out of Manhole Vent or Pick Hole ................................ ................................ ....... -3g CCTV Report ................................ ................................ ................................ .............................. -4 Collection System Failure Analysis Form ................................ ................................ ................... -5 Regulatory Notifications Packet ............................................................... See contents list above Sewer Spill Reference Guide ................................ ................................ .......................... pamphlet Public Posting ................................................................ ................................ ........................... n/a Door Hanger ................................ ................................ ................................ ............................. n/a

Appendix D: Water Quality Monitoring Plan

Appendix E: Contractor Orientation

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 3 Sanitary Sewer Overflow Emergency Response Plan
(ref. SWRCB Order No. 2006 -0003-DWQ Element VI)

1. Purpose

The purpose of the Veolia Water - City of Richmond Overflow Emergency Response Plan (OERP) is to support an orderly and effective response to Sanitary Sewer Overflows (SSOs). The OERP provides guidelines for Veolia Water - City of Richmond personnel to follow in responding to, cleaning up, and reporting SSOs that may occur within the City’s service area. This OERP satisfies the SWRCB Statewide General Waste Discharge Requirements (GWDR), which require wastewater collection agencies to have an Overflow Emergency Response Plan.

2. Policy

City and Veolia Water employees are required to report all wastewater overflows found and to take the appropriate action to secure the wastewater overflow area, properly report to the appr opriate regulatory agencies, relieve the cause of the overflow, and ensure that the affected area is cleaned as soon as possible to minimize health hazards to the public and protect the environment. The City’s goal is to respond to sewer system overflows as soon as possible following notification. City and Veolia Water staff will follow reporting procedures in regards to sewer spills as set forth by the San Francisco Regional Water Quality Control Board (SFRWQCB) and the California State Water Resources Con trol Board (SWRCB) .

3. Definitions As Used In This OERP

BAY AREA CLEAN WATER ASSOCIATION (BACWA): Association comprised of Bay Area wastewater treatment and collection system agencies. BACWA represents the interests of public wastewater agencies in regulatory matters and to support the exchange of information. Website: http://www.bacwa.org BLOCKAGE: An object that partially or fully hinders flow through a sewer pipeline. The blockage can be caused by debris in the sewer, grease buildup, root intrusion, or a partial or full collapse of the pipeline. Also known as a stoppage.

CALIFORNIA INTEGRATED WATER QUALITY SYSTEM (CIWQS) : Refers to the State Water Resources Control Board online electronic reporting system that is used to report SSOs, certify complet ion of the SSMP, and provide information on the sanitary sewer system.

FOG – Fats, Oils, and Grease: FOG refers to fats, oils, and grease typically associated with food preparation and cooking activities that can cause blockages in the sanitary sewer sy stem.

LATERAL OR PRIVATE LATERAL : The privately-owned sewer pipeline that conveys wastewater from the premises of a user to the City’s sewer system. The upper lateral extends from the building to property line (or easement line). The lower lateral extend s from the property or easement line to the connection to the pipe.

LEGALLY RESPONSIBLE OFFICIAL (LRO): Refers to an individual who has the authority to certify reports and other actions that are submitted through CIWQS.

MAINLINE SEWER : Refers to City wastewater collection system piping that is not a private lateral connection to a user.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 4 MAINTENANCE HOLE OR MANHOLE: Refers to an engineered structure that is intended to provide access to a sanitary sewer for maintenance and inspection.

NOTIFICATION OF AN SSO: Refers to the time at which the City becomes aware of an SSO event through observation or notification by the public or other source.

NUISANCE - California Water Code section 13050, subdivision (m), defines nuisance as anything that meets all of the following requirements:
a. Is injurious to health, or is indecent or offensive to the senses, or an obstruction to the free use of property, so as to interfere with the comfortable enjoyment of life or property. b. Affects at the same time an entire community or neighborhood, or any considerable number of persons, although the extent of the annoyance or damage inflicted upon individuals may be unequal. c. Occurs during, or as a result of, the treatment or disposal of wastes.

OVERFLOW EMERGENCY RESPON SE PLAN: This document identifies measures that are needed to respond to sanitary sewer overflows in a way that maximizes the protection of public health and the environment.

PREVENTATIVE MAINTENANCE: Refers to maintenance activities intended to prevent failures of the wastewater collection system facilities (e.g. cleaning, CCTV, inspection).

PRIVATE LATERAL SEWAGE DISCHARGES – Sewage discharges that are caused by blockages or other problems within a privately owned lateral.

ROOTS – Tree root invasion pr esents an additional problem related to FOG (Fats, Oils, and Grease). If a mat of root hair forms in the sewer line it slows the flow of wastewater and exacerbates the rate of accumulation of FOG materials.

SAN FRANCISCO BAY REGIONAL WATER QUALITY CONTROL BOARD: Also known as Region 2 or RWQCB. This regulatory agency preserves, enhances and restores the quality of California's water resources, and ensures their proper allocation and efficient use for the benefit of present and future generations. Website:
http://www.waterboards.ca.gov/sanfranciscobay
SANITARY SEWER OVERFLOW (SSO) - Any overflow, spill, release, discharge or diversion of untreated or partially treated wastewater from a sanitary sewer system. SSOs include:
(i) Overflows or releases of untr eated or partially treated wastewater that reach waters of the United States;
(ii) Overflows or releases of untreated or partially treated wastewater that do not reach waters of the United States; and
(iii) Wastewater backups into buildings and on privat e property that are caused by blockages or flow conditions within the publicly owned portion of a sanitary sewer system.

SSOs that include multiple appearance points resulting from a single cause will be considered one SSO for documentation and reporting purposes in CIWQS.

NOTE: Wastewater backups into buildings caused by a blockage or other malfunction of a building lateral that is privately owned are not SSOs.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 5 SSO Categories :

Category 1: Discharge of untreated or partially treated wastewater of any vo lume resulting from a sanitary sewer system failure or flow condition that either:
• Reaches surface water and/or drainage channel tributary to a surface water; or • Reached a Municipal Separate Storm Sewer System (MS4) and was not fully captured and returned to the sanitary sewer system or otherwise captured and disposed of properly.

Category 2: Discharge of untreated or partially treated wastewater greater than or equal to 1,000 gallons resulting from a sanitary sewer system failure or flow condition that either:
• Does not reach surface water, a drainage channel, or an MS4, or • The entire SSO discharged to the storm drain system was fully recovered and disposed of properly.

Category 3: All other discharges of untreated or partially treated wastewater resulting from a sanitary sewer system failure or flow condition.

SANITARY SEWER SYSTEM : Any publicly -owned system of pipes, pump stations, sewer lines, or other conveyances, upstream of a wastewater treatment plant headworks used to collect and convey wastewater to the publicly owned treatment facility. Temporary storage and conveyance facilities (such as vaults, temporary piping, construction trenches, wet wells, impoundments, tanks, etc.) are considered to be part of the sanitary sewer system, and discharges into these temporary storage facilities are not considered to be SSOs.

SENSITIVE AREA: Refers to areas where an SSO could result in a fish kill or pose an imminent or substantial danger to human health (e.g. parks, aquatic habitats, etc.) SEWER SERVICE LATERAL: Refers to the piping that conveys sewage from the building to the City’s wastewater collection system.

STATE WATER RESOURCES CONTROL BOARD : Also called the State Board. This agency developed and passed the Statewide Waste Discharge Requirements for collection systems and mainta ins the SSO reporting web site.

STATEWIDE WASTE DISCHARGE REQUIREMENTS : The Statewide General Waste Discharge Requirements for Sanitary Sewer Systems was adopted by the SWCRB in 2006 to provide a structure and guidance for SSMP development. Also known as Order No. 2006 -0003-DWQ.

UNTREATED OR PARTIALLY TREATED WASTEWATER: Any volume of waste discharged from the sanitary sewer system upstream of a wastewater treatment plant headworks.

WATERS OF THE STATE : Waters of the State (or waters of the United States) means any surface water, including saline waters, within the boundaries of California. In case of a sewage spill, storm drains are considered to be waters of the State unless the sewage is completely contained and returne d to the wastewater collection system and that portion of the storm drain is cleaned.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 6

4. State Regulatory Requirements for Element 6, Overflow Emergency Response Plan

GWDR Requirement
The collection system agency shall develop and implement an overfl ow emergency response plan that identifies measures to protect public health and the environment. At a minimum, this plan must include the following:
(a) Proper notification procedures so that the primary responders and regulatory agencies are informed of all SSOs in a timely manner;
(b) A program to ensure appropriate response to all overflows; (c) Procedures to ensure prompt notification to appropriate regulatory agencies and other potentially affected entities (e.g. health agencies, regional water boards, water suppliers, etc.) of all SSOs that potentially affect public health or reach the waters of the State in accordance with the Monitoring and Reporting Program (MRP). All SSOs shall be reported in accordance with this MRP, the California Water Code, ot her State Law, and other applicable Regional Water Board Waste Discharge Requirements or National Pollutant Discharge Elimination System (NPDES) permit requirements. The Sewer System Management Plan should identify the officials who will receive immediate notification; (d) Procedures to ensure that appropriate staff and contractor personnel are aware of and follow the Emergency Response Plan and are appropriately trained;
(e) Procedures to address emergency operations, such as traffic and crowd control and other necessary response activities; and
(f) A program to ensure that all reasonable steps are taken to contain untreated wastewater and prevent discharge of untreated wastewater to Waters of the United States and minimize or correct any adverse impact on the environment resulting from the SSOs, including such accelerated or additional monitoring as may be necessary to determine the nature and impact of the discharge.

The Sewer System Management Plan and critical supporting documents are available to the p ublic at www.ci.richmond.ca.us .

5. Goals

The City’s goals with respect to responding to SSOs are:
• Work safely;
• Respond quickly to minimize the volume of the SSO;
• Eliminate the cause of the SSO;
• Prevent sewage system overflows or leaks from entering th e storm drain system or receiving waters to the maximum extent practicable;
• Contain the spilled wastewater to the extent feasible; • Minimize public contact with the spilled wastewater;
• Mitigate the impact of the SSO;
• Meet the regulatory reporting requiremen ts;
• Evaluate the causes of failure related to certain SSOs; and • Revise response procedures resulting from the debrief and failure analysis of certain SSOs.

6. SSO Detection and Notification
ref. SWRCB Order No. 2006 -0003-DWQ VI(a)

Veolia Water North America – City of Richmond has adopted SSO response procedures that assure rapid response to minimize or eliminate impacts resulting from each SSO. The RMSD manages the sewer collection system through a contract with Veolia Water. Veolia provides SSO assist ance and response during business and non-business hours.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 7

6.1 PUBLIC OBSERVATION

The City is most often notified of an SSO by Veolia staff . However on occasion, SSOs may be called into a particular City department in which case Veolia staff is contact ed to execute a response. Veolia learns of the SSO through its crews, contractors, or a member of the public. When a member of the public notices an overflow or blockage, they report this occurrence to the Veolia SSO hotline. The hotline is answered by Ve olia staff at the Wastewater Treatment Plant (601 Canal Boulevard, Richmond, CA). The Veolia number for reporting SSOs is (510) 412 -2001. The Veolia hotline is included in the telephone book and on the City’s website, which can be accessed through the lin k:
http://www.ci.richmond.ca.us under the “Wastewater” tab.

Normal Work Hours
Normal business hours are Monday through Friday from 7:00 AM to 4:00 PM. Service calls received during normal business hours are taken immediately by the Veolia Collection Syste m Planner/Scheduler who fills out the Service Call Report form and then dispatches the call to the Veolia Field Crew who respond within 30 minutes to one hour of an SSO event.

After Hours
After normal business hours, service calls are taken by the Veolia Water answering service center , which relays the information to the Veolia Field Crew on -call representative, who responds within a one hour time frame. The Veolia representative completes a standardized form available through the Infonet mobile tablet that records start time of the incident and other information related to the SSO.

When calls are received , either during normal work hours or after hours, the individual receiving the call will collect the following information :
• Time and date of call
• Specific location of potential overflow or incident
• Nature of call
• In case of SSO, estimated start time of overflow and how long it has been occurring • Caller’s name, telephone number , and address
• Caller’s observations (e.g., odor, duration, location on property, known impacts, indication if surface water impacted, appearance at cleanout or manhole) • Other relevant information
The following (Figure 6.1) is an overview of receiving a sewage overflow or backup report (see next page):

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 8 Figure 6.1 Overview of Receiving a Sewage Overflow or Backup Report Procedure

Receive notification
of Overflow/Backup
Is the overflow/
backup in the
service area?
Business Hours
Monday-Friday 7:00am – 4:00pm
(510) 412-2001

Administrative Staff or the Collection
System Planner/Scheduler completes
service call report and forwards
request to Collection System
Supervisor.

NO
OUTSIDE Is the spill
inside a building
or outside?
Non-Business Hours:
(510) 412-2001

Answering service relays
information to the Field Crew on-
call representative.

WHAT TO TELL THE CUSTOMER:

Clearly communicate who will respond, estimated time they will arrive and what area(s) will need to be accessed. •  Clearly communicate that a blockage in the sewer main line will be promptly cleared, but that the City is not allowed to work on a blockage in the property owner's/resident's service lateral line. Use general terms that the caller can understand, and give the caller your name for future reference. •  Show concern and empathy for the property owner/resident, but do not admit or deny liability. •  Instruct the caller to turn off any appliances that use water and to shut off any faucets inside the home. •  Instruct the caller to keep all family members and pets away from the affected area. •  Instruct the caller to place towels, rags, blankets, etc. between areas that have been affected and areas that have not been affected.
•  Instruct the caller to not remove any contaminated items – let the professionals do this. •  Instruct the caller to turn off their HVAC system.
•  Instruct the caller to move any uncontaminated property away from impacted areas.

1. Provide Customer with the
contact info for the
responsible Agency.

2.  Then notify the responsible
Agency.

YES
INSIDE
Field Crew On-Call Representative:

1.  Contact customer reporting the
problem.

2.  Records information related to the
SSO through the Infonet mobile
tablet.

1.  Dispatch Field Crew to
the scene.

2.  Field Crew completes
the Sanitary Sewer
Overflow Response
Packet (Appendix C).

A Field Crew will be dispatched to the scene and will complete the Sanitary Sewer Backup Response Packet (Appendix B).

Collection System Supervisor

Contact customer reporting the
problem.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 9

6.2 NOTIFICATION FROM PUMP STATION SCADA ALARMS

Any overflows associated with a lift station are detected and reported through the SCADA remote monitoring and MISSION alarm system to Veolia on call sta ff. Pump or equipment failures and high wet well levels produce alarms , which may require a response depending on the circumstances. The on call person would initiate a support response by the field crew as necessary. A lift station overflow may also be relayed by the public to Veolia and addressed as described above.

6.3 CITY STAFF OBSERVATION

City staff conducts periodic inspections of its sewer system facilities as part of their routine activities.

Any problems noted with the sewer system facili ties are reported to appropriate City staff that, in turn, notify Veolia Water staff so they can respond to emergency situations. Work orders are issued to correct non-emergency conditions.

6.4 CONTRACTOR OBSERVATION

The following procedures are to be followed in the event that a contractor causes or witnesses a Sanitary Sewer Overflow. If the contractor causes or witnesses an SSO they will:

1. Immediately notify the City

2. Protect storm drains

3. Protect the public

4. Provide Information to City/Veolia Water Staff such as start time, appearance point (s), suspected cause, weather conditions, etc.

5. Direct ALL media and public relations requests to the City of Richmond Public Information Officer.

Appendix E includes a handout for Contractors with a flowchart of the above procedures.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 10

7. SSO Response Procedures
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(b)

7.1 Sewer Overflow/Backup Response Summary
The City /Veolia Water staff will respond to SSOs as soon as feasible following notification of an overflow/backup or unauthorized discharge. The following (Figure 7.1) is an overview of the response activities.

Figure 7.1 Overview of SSO/Backup Response

Receive notification of
Overflow/Backup or
Unauthorized Discharge
Has the overflow
impacted private
property?
Field Crew performs the following:

Follow the instructions on the Sanitary Sewer Overflow
Packet (Appendix C):
•  Notify the Collection System Manager or designee of the incident
•  Relieve blockage and clean impacted areas
•  Forward the completed Sanitary Sewer Overflow Packet to the Collection System Manager or designee.

Collection System Manager or designee:
•  Performs required regulatory reporting in accordance with the Regulatory Notifications Packet (inside the
Sewer Overflow Packet)
•  Enters the SSO incident into the Veolia Computerized Maintenance Management System (CMMS)
•  Files the Sanitary Sewer Overflow Packet with SSO
incident files
NO
YES
Is it possible
that the overflow/backup
is due to a failure in the
City-owned/maintained
sewer lines?
Field Crew performs the following:

Follow the instructions on the Sanitary Sewer Backup Packet (Appendix B):
•  Notify the City’s sewer remediation contractor, Sierra Pacific Loss Management, of the incident
•  Relieve blockage and clean impacted areas
•  Provide the customer the Customer Service Packet
•  Forward the completed Sanitary Sewer Backup Packet
to the Collection System Manager or designee.

Collection System Manager or designee:
•  Performs required regulatory reporting in accordance with the Regulatory Notifications Packet (inside the
Sewer Backup Packet)
•  Enters the SSO incident into the Veolia Computerized Maintenance Management System (CMMS)
•  Files the Sanitary Sewer Overflow Packet with SSO
incident files
•  Forwards Sanitary Sewer Backup Packet to City Risk
Manager.

Field Crew performs the following:

Follow the instructions on the Sanitary Sewer
Backup Packet (Appendix B):

If customer is not home:
•  Complete Door Hanger and leave on
customer’s door
If customer is home:
•  Explain to customer that the blockage is in
their lateral and that the City does not have
legal authority to maintain or perform work
on privately owned laterals.
•  Recommend to customer they hire a
contractor to clear their line.
•  Give customer the Sewer Spill Reference
Guide pamphlet.

City Risk Manager performs the following:

1.  Review incident reports, claim form and other incident information.

2.  Communicate with claimant as appropriate

3.  Adjust and administer the claim to closure
YES
NO

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 11

7.2 First Responder Priorities

The first responder’s priorities are:
• To follow safe work practices.
• To respond promptly with the appropriate and necessary equipment. • To contain the spill wherever feasible.
• To restore the flow as soon as practicable.
• To minimize public access to and/or contact with the spilled sewag e. • To promptly notify the Field Supervisor and Collection System Manager in event of major SSO. • To return the spilled sewage to the sewer system.
• To restore the area to its original condition (or as close as possible). • To photograph and document affected a nd unaffected areas from a spill. • To protect storm drains/waters of the state.

7.3 Safety

The first responder is responsible for following safety procedures at all times. Special safety precautions must be observed when performing sewer work. There may be times when City/Veolia Water personnel responding to a sewer system event are not familiar with potential safety hazards peculiar to sewer work. In such cases it is appropriate to take the time to discuss safety issues, consider the order of work, and check safety equipment before starting the job. This includes use of gas monitoring detectors for air quality in manholes and traffic controls at the site.

7.4 Initial Response

The first responder must respond to the reporting party/problem site and v isually check for potential sewer stoppages or overflows.

The first responder will:
• Note arrival time at the site of the overflow/backup. • Verify the existence of a public sewer system spill or backup. • Determine if the overflow or blockage is from a public or private sewer. • Identify and assess the affected area and extent of spill. • Contact caller if time permits.
• If the spill is large or in a sensitive area, document conditions upon arrival with photographs.

Decide whether to proceed with clearing the bl ockage to restore the flow or to initiate containment measures. The guidance for this decision is:
o Small spills (i.e., spills that are easily contained) – proceed with clearing the blockage. o Moderate or large spill where containment is anticipated to be s imple – proceed with the containment measures.
o Moderate or large spills where containment is anticipated to be difficult – proceed with clearing the blockage; however, whenever deemed necessary, call for additional assistance and implement containment meas ures.
• Take steps to contain the SSO. For detailed procedures refer to Appendix B: Sanitary Sewer Backup Procedures, and Appendix C: Sanitary Sewer Overflow Packet.

7.5 Initiate Spill Containment Measures

The first responder will attempt to contain as m uch of the spilled sewage as possible using the following steps:
• Determine the immediate destination of the overflowing sewage.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 12 • Plug storm drains using air plugs, sandbags, and/or plastic mats to contain the spill, whenever appropriate. If spilled sewage has made contact with the storm drainage system, attempt to contain the spilled sewage by plugging downstream storm drainage facilities. • Contain/direct the spilled sewage using dike/dam or sandbags. • Pump around the blockage/pipe failure .

For detailed proc edures refer to Appendix C: Sanitary Sewer Overflow Packet.

7.6 Restore Flow

Using the appropriate cleaning equipment, set up downstream of the blockage and hydro -clean upstream from a clear manhole. Attempt to remove the blockage from the system and o bserve the flows to ensure that the blockage does not re occur downstream. If the blockage cannot be cleared within a reasonable time from arrival, or sewer requires construction repairs to restore flow, then initiate containment and/or bypass pumping. If assistance is required, immediately contact other employees, contractors, and equipment suppliers. For detailed procedures refer to Appendix C: Sanitary Sewer Overflow Packet.

7.7 Equipment

Veolia has a variety of equipment available for clearing block ages and impact mitigation and cleanup activities, including the following:

• Three (3) Combination Sewer Cleaning Trucks (vacuum and jetter/hydroflush). Two of these trucks are provided by the City as part of the contract between the City and Veolia. • One (1) Rodder Truck.
• Two (2) CCTV Trucks.
• One (1) Emergency Response Trailer
• Two (2) Traffic Utility Trucks
• One (1) Small Gas Generator
• One (1) 1 ½” Portable Pump
• One (1) 3” Honda Portable Pump

8. Recovery and Cleanup
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(e)

The recovery and cleanup phase begins immediately after the flow has been restored and the spilled sewage has been contained to the extent possible. The SSO recovery and cleanup procedures are:

8.1 Estimate the Volume of Spilled Sewage

Use the methods outlined in the Sanitary Sewer Backup Packet (Appendix B), Sanitary Sewer Overflow Packet (Appendix C), and/or the Field Guide to estimate the volume of the spilled sewage. Wherever possible, document the estimate using photos and/or video of th e SSO site before and during the recovery operation.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 13

8.2 Recovery of Spilled Sewage

Vacuum up and/or pump the spilled sewage and rinse water, and discharge it back into the sanitary sewer system.

8.3 Clean-up and Disinfection
Clean up and disinfection procedures will be implemented to reduce the potential for human health issues and adverse environmental impacts that are associated with an SSO event. The procedures described are for dry weather conditions and will be modified as required for wet weath er conditions.

Where cleanup is beyond the capabilities of City staff, a cleanup contractor will be used.

Private Property
City crews are responsible for the cleanup when the property damage is minor in nature and is outside of private building dwellings , such as in front, side and backyards, easements, etc . In all other cases, affected property owners can call a water damage restoration contractor to complete the cleanup and restoration. If the overflow into property is caused by a failure in the City-owned wastewater collection infrastructure, Veolia or City of Richmond staff will call out a water damage restoration contractor to complete the cleanup and restoration as soon as they are made aware of the problem. In both cases, City claim forms may be iss ued if requested by the property owners.

Hard Surface Areas
Collect all signs of sewage solids and sewage -related material either by protected hand or with the use of rakes and brooms. Wash down the affected area with clean water and/or deozyme or simil ar non -toxic biodegradable surface disinfectant until the water runs clear. The flushing volume will be approximately three times the estimated volume of the spill. Take reasonable steps to contain and vacuum up the wastewater. Allow area to dry. Repea t the process if additional cleaning is required.

Landscaped and Unimproved Natural Vegetation
Collect all signs of sewage solids and sewage -related material either by protected hand or with the use of rakes and brooms. Wash down the affected area with cl ean water until the water runs clear. The flushing volume will be approximately three times the estimated volume of the spill.

Either contain or vacuum up the wash water so that none is released. Allow the area to dry.

Repeat the process if additional cleaning is required.

Natural Waterways
The Department of Fish and Wildlife will be notified by CalOES for SSOs greater than or equal to 1,000 gallons.

Wet Weather Modifications
Omit flushing and sampling during heavy storm events (i.e., sheet of rainwa ter across paved surfaces) with heavy runoff where flushing is not required and sampling would not provide meaningful results.

8.4 Public Notification

Signs will be posted and barricades put in place to keep vehicles and pedestrians away from contact with spilled sewage. County Environmental Health instructions and directions regarding placement and language of public warnings will be followed when directed . Additionally, the City of Richmond staff will use their best judgment regarding supplemental sig n placement in order to protect the public and local

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 14 environment. Signs will not be removed until directed by County Environmental Health, Collections System Manager , or designee.

Creeks, streams and beaches that have been contaminated as a result of an S SO will be posted at visible access locations until the risk of contamination has subsided to acceptable background bacteria levels. The warning signs, once posted, will be checked at least every day to ensure that they are still in place. Photographs of sign placement will be taken.

In the event that an overflow occurs at night, the location will be inspected first thing the following day.

The field crew will look for any signs of sewage solids and sewage -related material that may warrant additional cleanup activities.

When contact with the local media is deemed necessary, the City of Richmond Public Information Officer will provide the media with all revelvant information.

9. Water Quality
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(f)

9.1 Water Quality Sampling and Testing

Water quality sampling and testing is required for Category 1 SSOs of 50,000 gallons or greater to determine the extent and impact of the SSO. The water quality sampling procedures must be implemented within 48 hours and include the following:
• The City staff will coll ect samples as soon as possible, but no later than 48 hours after the discovery and mitigation of the SSO event.
• Upon notice of a Category 1 SSO, the Monitoring Coordinator will determine where the field crew w ill sample. The Monitoring Coordinator will be responsible for determining the sampling locations. At a minimum, sampling will occur where the SSO enters the surface water body. If it is safe, samples will also be taken 50 - 100 feet upstream of the entry point, and at least one point downstream of the entry point. The downstream location(s) will be determined from visual monitoring and estimated spill travel time. The Monitoring Coordinator will provide a detailed description of potential monitoring site l ocations to the Field Crew. • Upon arrival at the monitoring sites, the Field Crew will determine the best locations to sample by assessing the hydrology of the receiving water and any safety precautions. The Field Crew should look for locations where the r eceiving water can easily be entered or sampled mid - channel by a grab pole. Once the sampling site location is selected, but before sampling starts, the Field Crew will record the latitude and longitude of the sampling location into the Field Form. • The samples shall then be brought to the Caltest Laboratory within eight hours of collection time.

If the Caltest Laboratory is closed an alternate testing laboratory may be used that is certified for the required water quality tests.

9.2 Water Quality Monitori ng Plan

The City Water Quality Monitoring Plan will be implemented immediately upon discovery of any Category 1 SSO of 50,000 gallons or more in order to assess impacts from SSOs to surface waters.

The SSO Water Quality Monitoring Program will:

1. Contain protocols for water quality monitoring.

2. Account for spill travel time in the surface water and scenarios where monitoring may not be possible (e.g. safety, access restrictions, etc.)

3. Require water quality analyses for ammonia and bacterial indicators to be performed by an

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 15 accredited or certified laboratory.

4. Require monitoring instruments and devices used to implement the SSO Water Quality Monitoring Program to be properly maintained and calibrated, including any records to document maintenance and calibratio n, as necessary, to ensure their continued accuracy.

5. Within 48 hours of the City becoming aware of the SSO, require water quality sampling for ammonia and total and fecal coliform .

6. Observe proper chain of custody procedures.

9.3 SSO Technical Report

The City will submit an SSO Technical Report to the CIWQS Online SSO Database within 45 calendar days of the SSO end date for any SSO in which 50,000 gallons or greater are spilled to surface waters.

The City’s Legally Responsible Official (LRO) will supervise the preparation of this report and will certify this report. This report, which does not preclude the Water Boards from requiring more detailed analyses if requested, shall include at a minimum, the following:

Causes and Circumstances of the SSO:
• Complete and detailed explanation of how and when the SSO was discovered. • Diagram showing the SSO failure point, appearance point(s), and final destination(s). • Detailed description of the methodology employed and available data used to calculate the volume of the SSO and, if applicable, the SSO volume recovered. • Detailed description of the cause(s) of the SSO.
• Copies of original field crew records used to document the SSO. • Historical maintenance records for the failure location.

City/Veolia Water Response to SSO:
• Chronological narrative description of all actions taken by the City to terminate the spill. • Explanation of how the SSMP Overflow Emergency Response Plan was implemented to respond to and mitigate the SSO.
• Final corrective action(s) completed and/or pl anned to be completed, including a schedule for actions not yet completed.

Water Quality Monitoring:
• Description of all water quality sampling activities conducted including analytical results and evaluation of the results.
• Detailed location map illustrati ng all water quality sampling points.

10. Sewer Backup Into/Onto Private Property Claims Handling Policy

It is the policy of the City that a claims form shall be offered to anyone wishing to file a claim. The following procedures will be observed for all sewer overflows/backups into/onto private property:

• City staff will offer a City claim form irrespective of fault whenever it is possible that the sanitary sewer backup may have resulted from an apparent blockage in the City-owned sewer lines or whenev er a City customer requests a claim form. The claim may later be rejected if subsequent investigations into the cause of the loss indicate the City was not at fault.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 16 • It is the responsibility of the Field Crew to gather information regarding the incident and notify the Collection System Supervisor or his/her designee.

• It is the responsibility of the City Risk Manager to review all claims and to oversee the adjustment and administration of the claim to closure.

11. Notification, Reporting, Monitoring and Recordkeeping Requirements ref. SWRCB Order No. 2006 -0003-DWQ Element 6(c)

In accordance with the Statewide General Waste Discharge Requirements for Sanitary Sewer Systems (SSS GWDRs), the City of Richmond maintains records for each sanitary sewe r overflow. Records include:
• Documentation of response steps and/or remedial actions • Photographic evidence to document the extent of the SSO, field crew response operations, and site conditions after field crew SSO response operations have been completed . The date, time, location, and direction of photographs taken will be documented.
• Documentation of how any estimations of the volume of discharged and/or recovered volumes were calculated including all assumptions made.

Regulator required notifications ar e outlined in Section 11.1 on the following page.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 17

11.1 Regulator Required N otifications

ELEMENT REQUIREMENT METHOD
NOTIFICATION Within two hours of becoming aware of any
Category 1 SSO greater than or equal to 1,000
gallons discharged to surface water or spilled in a
location where it probably will be discharged to
surface water, the City /Veolia Water will notify the
California Office of Emergency Services (CalOES)
and obtain a notification control number.

Call Cal OES at:
(800) 852-7550
REPORTING • Category 1 SSO: The City /Veolia Water will submit draft report within three business days of
becoming aware of the SSO and certify within
15 calendar days of SSO end date.
• Category 2 SSO: The City /Veolia Water will
submit draft report within 3 business days o f
becoming aware of the SSO and certify within
15 calendar days of the SSO end date.
• Category 3 SSO: The City will submit certified
report within 30 calendar days of the end of
month in which SSO the occurred.
• SSO Technical Report: The City will submit
within 45 calendar days after the end date of
any Category 1 SSO in which 50,000 gallons or
greater are spilled to surface waters.
• “No Spill” Certification: The City will certify that
no SSOs occurred within 30 calendar days of
the end of the month or, if rep orting quarterly,
the quarter in which no SSOs occurred.
• Collection System Questionnaire: The City will
update and certify every 12 months
Enter data into the CIWQS Online
SSO Database1
(http://ciwqs.waterboa rds.ca.gov/)
certified by the Legally
Responsible Official (s) 2.

Information required by CIWQS
will be captured in the Sanitary
Service Report Form.

Certified SSO reports may be
updated by amending the report
or adding an attachment to the
SSO report within 120 calendar
days after the SSO end date.

After 120 days, the State SSO
Program Manager must be
contacted to request to amend an
SSO report along with a
justification for why the additional
information was not available prior
to the end of the 120 days .

WATER

QUALITY

MONITORING
The City will conduct water quality sampling within
48 hours after initial SSO notification for Category 1
SSOs in which 50,000 gallons or greater are spilled
to surface waters.

Water quality results will be
uploaded into CIWQS for
Category 1 SSOs in which 50,000
gallons or greater are spilled to
surface waters.

RECORD

KEEPING
The City/Veolia Water will maintain the following
records:
• SSO event records.
• Records documenting Sanitary Sewer
Management Plan (SSMP) implementation and
changes/updates to the SSMP.
• Records to document Water Quality Monitoring
for SSOs of 50,000 gallons or greater spilled to
surface waters.
• Collection system telemetry records if relied
upon to document and/or estimate SSO Volume.

Self-maintained records s hall be
available during inspections or
upon request.

1 In the event that the CIWQS online SSO database is not available, the Collections System Manager will notify SWRCB by phone and will fax or e-mail all required information to the RWQCB office at (510) 622 -2460 in accordance with the time schedules identified above. In such an event, the City will submit the appropriate reports using the CIWQS online SSO database when the database becomes available. A copy of all documents that certify the submittal in fulfillment of this section shall be retained in the SSO file. 2 The City always has at least one LRO. Any change in the LRO(s) including deactivation or a change to contact information, will be submitted to the SWRCB within 30 days of the change by calling (866) 792 -4977 or emailing [email protected].

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 18

For reporting purposes, if one SSO event of whatever category results in multiple appearance points in a sewer system, a single SSO report is required in CIWQS that includes the GPS coordinates for th e location of the SSO appearance point closest to the failure point, blockage or location of the flow condition that cause the SSO, and descriptions of the locations of all other discharge points associated with the single SSO event.

11.2 Complaint Recor ds

The City/Veolia Water maintains records of all complaints received whether or not they result in sanitary sewer overflows. These complaint records include:
• Date, time, and method of notification
• Date and time the complainant or informant first noticed the SSO or occurrence related to the call • Narrative description describing the complaint
• A statement from the complainant or informant, if they know, of whether or not the potential SSO may have reached waters of the state
• Name, address, and contact telep hone number of the complainant or informant reporting the potential SSO (if not reported anonymously)
• Follow-up return contact information for each complaint received (if not reported anonymously) • Final resolution of the complaint with the original complai nant • Work service request information used to document all feasible and remedial actions taken All complaint records will be maintained for a minimum of five years whether or not they result in an SSO. SSO records are maintained in the Computerized Main tenance Management System (CMMS) .

12. Post SSO Event Debriefing
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(d)

Every SSO event is an opportunity to evaluate the City/Veolia Water response and reporting procedures. Each overflow event is unique, with its own elements and challenges including volume, cause, location, terrain, climate, and other parameters.

As soon as possible after Category 1 and Category 2 SSO events, the Collection System Manager, and all of the participants, from the person who r eceived the call to the last person to leave the site, will meet to review the procedures used and to discuss what worked and where improvements could be made in preventing or responding to and mitigating future SSO events. The results of the debriefing wi ll be documented and tracked to ensure the action items are completed as scheduled.

13. Failure Analysis Investigation
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(d)

The objective of the failure analysis investigation is to determine the “root cau se” of the SSO and to identify corrective action(s) needed that will reduce or eliminate future potential for the SSO to recur or for other SSOs to occur.

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 19 The investigation will include reviewing all relevant data to determine appropriate corrective acti on(s) for the line segment. The investigation will include:
• Reviewing and completing the Sanitary Service Report Form and any other documents related to the incident
• Reviewing the incident timeline and other docum entation regarding the incident • Reviewing communications with the reporting party and witness • Reviewing volume estimate, volume recovered estimate, volume estimation assumptions and associated drawings
• Reviewing available photographs
• Interviewing staff that responded to the spill
• Reviewing past maintenance records
• Reviewing past CCTV records,
• Conducting a CCTV inspection to determine the condition of all line segments immediately following the SSO and reviewing the video and logs,
• Reviewing any Fats, Oils, Roots and Grease ( FROG) related information or results • Post SSO debrief records
• Interviews with the public at the SSO location

The product of the failure analysis investigation will be the determination of the root cause and the identification and scheduling of the corrective actions. The Colle ction System Failure Analysis Form will be used to document the investigation.

14. SSO Response Training
ref. SWRCB Order No. 2006 -0003-DWQ Element 6(d)

This section provides information on the training that is required to support this Overflow Eme rgency Response Plan.

14.1 Initial and Annual Refresher Training

All City /Veolia Water personnel who may have a role in responding to, reporting, and/or mitigating a sewer system overflow will receive training on the contents of this OERP. All new emplo yees will receive training before they are placed in a position where they may have to respond. Current employees will receive annual refresher training on this plan and the procedures to be followed. The City/Veolia Water will document all training.

Affected employees will receive annual training on the following topics by knowledgeable trainers:
• The City/Veolia Water Overflow Emergency Response Plan and Sanitary Sewer Management Plan
• Sanitary Sewer Overflow Volume Estimation Techniques • Researching and documenting Sanitary Sewer Overflow Start Times • Impacted Surface Waters: Response Procedures
• State Water Resources Control Board Employee Knowledge Expectations • Employee Core Competency Evaluations on Sanitary Sewer Operations • Water Quality Sampling Plan

The City/Veolia Water will verify that annual safety training requirements are current for each employee,

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 20 and that employees are competent in the performance of all core competencies. This will be verified through electronic testing, interviews and observ ations. The City/Veolia Water will address, through additional training/instruction, any identified gaps in required core competencies.

Through SWRCB Employee Knowledge Expectations training the employee will be able to answer the following:

1. Please briefly describe your name and job title.

2. Please describe for us approximately when you started in this field and how long you have worked for your agency.

3. Please expand on your current position duties and role in responding in the field to any SSO complaints.

4. Please describe your SOPs used to respond/mitigate SSOs when they occur.

5. Describe any training your agency provides or sends you to for conducting spill volume estimates.

6. We are interested in learning more about how your historical SSO response activit ies have worked in the field. We understand from discussions with management earlier that you use the OERP from the SSMP. Please elaborate on how you implement and utilize the procedures in the plan.

7. Historically, before any recent changes, can you plea se walk us through how you would typically receive and respond to any SSO complaints in the field?

8. Can you tell us who is responsible for estimating SSO volumes discharged? If it is you, please describe how you go about estimating the SSO volume that you record on the work order/service request forms?

9. What other information do you collect or record other than what is written on the work order form?

10. Describe if and when you ever talk with people that call in SSOs (either onsite or via telephone) to further check out when the SSO might have occurred based on what they or others know? If you do this, can you tell us where this information is recorded?

11. We understand you may be instructed to take pictures of some sewer spills/backups into structures. Other than these SSOs, when else would you typically take any pictures of an SSO?

12. Please walk us through anything else you’d like to add to help us better understand how your field crews respond and mitigate SSO complaints.

14.2 SSO Response Drills

Periodic training drills or field exercises will be held to ensure that employees are up to date on these procedures, equipment is in working order, and the required materials are readily available. The training drills will cover scenarios typically observed duri ng sewer related emergencies (e.g. mainline blockage, mainline failure, and lateral blockage). The results and the observations during the drills will be recorded and action items will be tracked to ensure completion.

14.3 SSO Training Record Keeping

Records will be kept of all training that is provided in support of this plan. The records for all scheduled training courses and for each overflow emergency response training event and will include date, time, place, content, name of trainer(s), and name s and titles of attendees.

14.4 Contractors Working On City Sewer Facilities

All construction contractors working on City sewer facilities will be required to develop a project - specific OERP, will provide project personnel with training regarding the co ntent of the contractor’s

© 2004-2017 DKF Solutions Group, LLC. All rights reserved. OERP Page 21 OERP and their role in the event of an SSO, and to follow that OERP in the event that they cause or observe an SSO. Emergency response procedures shall be discussed at project pre -construction meetings, regular project meetings a nd after any contractor involved incidents.

All service contractors will be provided, and required to observe contractor procedures. See Appendix E: Contractor Orientation.

15. Authority

• Health & Safety Code Sections 5410 -5416
• CA Water Code Section 132 71
• Fish & Wildlife Code Sections 5650 -5656
• State Water Resources Control Board Order No. 2006 -0003-DWQ • State Water Resources Control Board Order 2013 -009-DWQ effective September 9, 2013

16. References

• Sanitary Sewer Overflow and Backup Response Field Gu ide, 2013, DKF Solutions Group, LLC • Appendix A: Regulatory Notifications Packet
• Appendix B: Sanitary Sewer Backup Packet
• Appendix C: Sanitary Sewer Overflow Packet
• Appendix D: Field Sampling Kit
• Appendix E: Contractor Orientation
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Appendix A

REGULATORY NOTIFICATIONS PACKET
© 2004-2017 DKF Solutions Group. All rights reserved.

Veolia Water – City of Richmond
Overflow Emergency Response Plan
Regulatory Notifications Packet

Instructions:

1. Receive call from on-site crew reporting a Sanitary Sewer Overflow.

2. Open this packet.

3. Refer to the Regulatory Reporting Guide (A-1) for instructions.

4. Use the SSO Reporting Checklist for the appropriate category of SSO (A-2a or A-2b) to document that all notifications are made according to the reporting schedule.

Contents:

Form Page Number
Regulatory Reporting Guide .............................................. A-1 Reporting Checklist: Category 1 ....................................... -2a Reporting Checklist: Categories 2 and 3 .......................... -2b RWQCB Notification Fax ..................................................... -3

Print on 6”x9” envelope
© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Veolia Water – City of Richmond: Overflow Emergency Response Plan A-1
Side A
Regulatory Notifications Packet
Regulatory Reporting Guide

Reporting Instructions
Deadline

See reverse side for definitions of the categories
of spills of untreated or partially treated wastewater from publically owned sanitary sewer system Spill from Private
Lateral Category 1 Category 2 Category 3
2 hours after
awareness of
SSO
• If the SSO is greater than or
equal to 1,000 gallons, c all
CalOES at (800) 852 -7550 and
obtain a control number.
• Notify Contra Costa County
Environmental Health Division
- - -
48 Hours
after awareness
of SSO
If 50,000 gal or more will likely
reach receiving waters , begin
water quality sampling and initiate
impact assessment
-

-

-
3 Days after
awareness of
SSO
Submit Draft Spill Report in the
CIWQS* database
Submit Draft Spill Report
in the CIWQS* database
-

-
15 Days after
response
conclusion
Certify Spill Report in CIWQS*.

Update as needed until 12 0 days
after SSO end time
Certify Spill Report in the
CIWQS* database.

Update as needed until
120 days after SSO end
time

-

-
30 Days after
end of calendar
month in which
SSO occurred

-
-
Certify Spill Report
in the CIWQS*
database. Update as
needed until 120
days after SSO end
time
-
45 days after
SSO end time
If 50,000 gal or more were not
recovered, submit SSO Technical
Report using CIWQS*
- - -

* In the event that the CIWQS online SSO database is not available, do the following until the CIWQS online SSO database becomes available: (See contact information on Side B)

1. Make required notifications to the San Francisco Regional Water Quality C ontrol Board (SFRWQCB office) using A-3, and

2. Notify the State Water Resources Control Board (SWRCB) by phone or email

Note: For reporting purposes, if one SSO event results in multiple appearance points, complete one SSO report in the CIWQS SSO Online Database, and report the location of the SSO failure point, blockage or location of the flow condition that caused the SSO, in the CIWQS SSO Online Database, including all the discharge points associated with the SSO event.

© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Veolia Water – City of Richmond: Overflow Emergency Response Plan A-1
Side B
Regulatory Notifications Packet
Regulatory Reporting Guide
Contact Information
Contact Telephone/Fax/Email
CalOES (800) 852-7550
Contra Costa County Environmental Health Division Telephone: (925) 692-2500 Fax: (925) 692-2502
San Francisco Regional Water Quality Control
Board (SFRWQCB):

Telephone: (510) 622-2369
Fax: (510) 622-2460
State Water Resources Control Board (SWRCB):

Russell Norman, P.E. (916) 323-5598 [email protected] Gil Vazquez, Water Resources Control Engineer (916) 322-1400 Gil.Vazquez @waterboards.ca.gov

Authorized Personnel

The City’s Legally Responsible Officials (LROs) are authorized to perform regulatory reporting and to electronically sign and certi fy SSO reports in CIWQS:

LRO Name Job Title Telephone
Mary Phelps Senior Administrative Analyst, Water
Resource Recovery Department (510) 621-1269
Ryan Smith Director of Water Resource Recovery (510) 620-5486

Definitions of SSO Categories

Category Definition
Category 1: Discharge of untreated or partially treated wastewater of any volume resulting from a sanitary sewer system failure or flow condition that either:
• Reaches surface water and/or drainage channel tributary to a surface water; or • Reached a Municipal Separate Storm Sewer System (MS4) and was not fully captured and returned to the sanitary sewer system or otherwise captured and disposed of properly.

Category 2: Discharge of untreated or partially treated wastewater greater than or equal t o 1,000 gallons resulting from a sanitary sewer system failure or flow condition that either:
• Does not reach surface water, a drainage channel, or an MS4, or • The entire SSO discharged to the storm drain system was fully recovered and disposed of properly.

Category 3: All other discharges of untreated or partially treated wastewater resulting from a sanitary sewer system failure or flow condition

© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Veolia Water – City of Richmond: Overflow Emergency Response Plan A-2a
Regulatory Notifications Packet
Category 1 SSO Reporting Checklist

Use this Checklist for Category 1 SSOs only
To be completed by the Collections System Manager

STEP 1: Receive call from crew.

o If the SSO is greater than or equal to 1,000 gallons, c onfirm whether or not they have notified CalOES. If so, complete the information in Step 2.

STEP 2: 2-hour Notification
If the SSO is greater than or equal to 1,000 gallons, n otify CalOES within 2 hours of the time the City was notified of the SSO.

o Notify CalOES at (800) 852-7550:

o Date Called:
o Time called: : ☐AM ☐PM
o CalOES Control number:
o City personnel who called CalOES: Name
Title
o Individual they spoke to at CalOES:

STEP 3: Within 48-Hours after awareness of SSO

o Only if 50,000 gallons or more was not recovered , implement Water Quality Monitoring Plan .

STEP 4: Within 3 Days after awareness of SSO

o Submit a Draft Spill Report using the CIWQS online reporting database.

STEP 5: Within 15 Days after response conclusion

o LRO must certify the Spill Report using the CIWQS online reporting database. Amendments to the Spill Report may be made for up to 120 days following the conclusion of the SSO Response.

STEP 6: Within 45 Days after SSO end date

o Within 45 days after the SSO end date, submit an SSO Technical Report using the CIWQS online reporting database only if 50,000 gallons or more was spilled to surface waters .

This form completed by:

Name Title Date
© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Veolia Water – City of Richmond: Overflow Emergency Respon se Plan A-2b
Regulatory Notifications Packet
Category 2 & 3 SSO Reporting Checklist

Use this Checklist for Category 2 and 3 SSOs only
To be completed by the Collections System Manager

STEP 1: Receive call from crew.

• If the volume ≥1,000 gallons proceed to Step 2.
• If the volume <1,000 gallons enter information in CIWQS System and proceed to Step 3.

STEP 2: Submit Draft Spill Report (Category 2 only)

o Submit a Draft Spill Report using the CIWQS online reporting data base within 3 days after awareness of Category 2 SSO.

STEP 3: Certify Spill Report

o Certify the Spill Report using the CIWQS online reporting database:
• Category 2 SSO: Within 15 days after the conclusion of the response • Category 3 SSO: Within 30 days after the end of the calendar month in which the SSO occurred

o Updates to the Spill Report may be made for up to 12 0 days following the conclusion of the SSO Response.

This form completed by:

Name Title Date
© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Veolia Water – City of Richmond: Overflow Emergency Response Plan A-3
Regulatory Notifications Packet
Regional Water Quality Control Board Notification Fax

NOTE TO City of Richmond Staff: Only use this form in the event that the CIWQS online SSO database is not available

FAX TO: San Francisco Regional Water Quality Control Board Date:

Fax Number: (510) 622-2460 # Pages:

FROM: Veolia Water – City of Richmond
Fax Number: (510) 235-3354
Telephone: (510) 412-2001

Address of SSO: City:

County: Date/Time:

SSO Start Time: SSO Stop Time:

Volume of SSO: Volume Recovered:

Final Disposition:

Affected Water Body:

Samples Collected? ☐YES ☐NO
Taken to:

Crew Members:

Agencies Notified Number(s) Contact Time Date

CalOES (800) 852-7550
☐YES ☐NO

CIQWS ☐YES ☐NO

OTHER:

© 2004-2017 DKF Solutions Group, LLC. All rights re served.

Appendix B

SANITARY SEWER BACKUP RESPONSE PACKET
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan Sanitary Sewer Backup Response Packet
Table of Contents

Form Form Number
Instructions and Chain of Custody ................................................. packet envelope Backup Response Flowchart ............................................................................... B-1 Bubbled Toilets Letter ........................................................................................... -2 First Responder Form............................................................................................ -3 Declination of Cleaning Services (3-copy NCR) ........................................................... -4 Sanitary Service Report Form ............................................................................... -5 Volume Estimation Forms ......................................... -6a, -6b, -6c, -6d, -6e, -6f, -6g CCTV Report ......................................................................................................... -7 Claims Submittal Checklist .................................................................................... -8 Collection System Failure Analysis Form .............................................................. -9 Customer Service Packet
Instructions .......................................................................... packet envelope Customer Information ............................................................................ CS-1 Claim Form ................................................................................................. -2 Sewer Spill Reference Guide .......................................................... pamphlet Regulatory Notifications Packet
Instructions ...................................................................................... envelope Regulatory Reporting Guide ..................................................................... A-1 Category 1 SSO Reporting Checklist ....................................................... -2a Category 2 & 3 SSO Reporting Checklist ................................................. -2b RWQCB Notification Fax ............................................................................ -3 Door Hanger ........................................................................................................ n/a

For pre-assembled packets contact DKF Solutions Group at (707) 373-9709 or [email protected] © 2004-2017 DKF Solutions Group All rights reserved.

In the event of a Sewer Backup into a home/business

READ THIS FIRST
If this is a Category 1 SSO greater than or equal to 1,000 gallons:
the notification to CalOES at (800) 852-7550 must be made within 2 hours (see below for contact information)
Collection System Field Crew:
q  Follow the instructions on the Sewer Backup Response Flowchart (B-1).

Note: If multiple dwelling units are affected, use one packet per unit and check here: 
q  If indicated on the flowchart, give the customer the Bubbled Toilets Letter and/or the Customer Service Packet and have them initial here:

Customer acknowledgement of receipt of Bubbled Toilets Letter:

Customer acknowledgement of receipt of Customer Service Packet:
q  Place completed forms in this envelope, complete the Chain of Custody record (right) and forward this packet to the Collection System Manager.

Collection System Manager:
q  Review the enclosed forms.
q  Complete the Regulatory Notifications Packet.
q  Complete the Claims Submittal Checklist.
q  Enter the incident into the Veolia Computerized Maintenance Management System (CMMS)
q  Complete the Chain of Custody record (right) and forward this packet to the City Risk Manager.

City Risk Manager:
q  Refer to the Claims Submittal Checklist.

Print Name:

Initial:

Date:

Time:

Print Name:

Initial:

Date:

Time:

Notifications Trigger: Contact Immediately: Telephone:

For a Category 1 SSO greater than or equal
to 1,000 gallons contact one of the following
Collections System Field
Supervisor (510) 542-3247
Collection System Manager (510) 426-0008
For all backups into/onto private property
possibly due to problems in the public sewer City Risk Manager (510) 620-6605 For restoration/remediation Sierra Pacific Loss Management, Bruce Bennett
Office: (707) 252-5525
Cell: (707) 479-1375
For any media requests Public Information Officer (510) 620-5486 Veolia Water North America – City of Richmond Overflow Emergency Response Plan:

Sanitary Sewer Backup Packet

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-1
Side A
Sanitary Sewer Backup Response Packet
Backup Response Flowchart

Start Here
Does the backup
appear to be due to a
problem in the CITY-
owned/maintained
sewer line?
If customer is not home:
•  Complete Door Hanger and leave on customer’s door.
•  Leave a message on the customer’s voicemail.

If customer is home:
•  Recommend the customer shut off any appliances using water.
•  Explain to customer that the blockage is in their lateral and that the City does not have legal authority to maintain or perform work on privately owned laterals. Consider
showing the customer the unobstructed flow in the public sewer to help explain that the blockage is in their lateral. •  Consider cleaning the City owned/maintained line manhole to manhole and other lines that may tie in to the main line. •  Recommend to customer they hire a contractor to clear their line.
•  Give customer the Sewer Spill Reference Guide pamphlet.

Contact the Collection System Manager:
•  Provide all known information about this incident.
•  Advise to make 2-hour notifications if appropriate
Address the cause of the SSO/Backup in the City
Sewer - See Field Reference Guide, as necessary
Has any
sewage spilled
outside?

1.  Give customer the Customer Service Packet. (inside
Sewer Backup envelope)

2.  Ask the customer to initial the front of the Sewer
Backup Packet Envelope, as appropriate.

Make notifications indicated on the
top of the Sewer Backup Envelope
as appropriate.

Go to Side B
Go to SSO Packet
procedures.

Complete and then
return here.

1.  Go to SSO Packet and complete
procedures.

2.  Document the service call
according to City procedures

3.  Follow routing instructions on the
front of the Sewer Backup Packet
envelope.

1.  Document the service call
according to City
procedures

2.  Follow routing instructions
on the front of the Sewer
Backup envelope.

Has any
sewage
impacted public
areas?
Instruct customer
to consider
consulting with a
plumber.

NO
YES
YES
YES
YES
NO
NO
NO
Was this a toilet
burp or similar due
to City activities?
Provide Customer with the Bubbled Toilets Letter.

YES
NO
MEDIA AND PUBLIC RELATIONS GUIDELINES:

Exercise cau+on in contacts with the public or media when you respond to a spill. Any informa+on you provide or statements you make may become per+nent in the event of possible court ac+on, it is important to AVOID THE FOLLOWING:
§ Giving out the wrong informa+on, § Specula+ng about the situa+on you are responding to § Making accusa+ons against customers, businesses or other agencies § Providing incorrect facts about a company or other agency

Be courteous and aDempt to provide accurate informa+on to ques+ons within the limits above. In some cases, it may be appropriate to say that we do not have any informa+on, or to delay answering a ques+on and then to say when an answer might be available.

In most cases, refer media requests to the media coordinator indicated on the front of the Sewer Overflow Packet envelope.

Is there a
property line
cleanout?

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-1
Side B
Sanitary Sewer Backup Response Packet
Backup Response Flowchart

Continue Here From Side A

1.  Contact an approved restoration/remediation
contractor. See envelope cover for contact information.

2.  Wait for restoration team to arrive, if possible.

3.  Clean/disinfect any overflow outside of the building.

Note: DO NOT allow any disinfectants to escape to
storm drains.

1.  Have property owner sign the Cleaning Declination
form (inside Sewer Backup envelope).

2.  Ask permission to photograph the affected area. If they decline, note on the Cleaning Declination form.

3.  Give the customer the bottom copy of the form and
put other copies in the Sewer Backup envelope.

Ask for permission to photograph the backwater
prevention device or cleanout and photograph, if allowed.

1.  Schedule televising of the main as soon as possible

2.  Complete Main CCTV Report

1.  Document the Sanitary Sewer Overflow if not already documented as part of the SSO Packet.

2.  Document the service call according to City procedures.

3.  Complete the remaining instructions in the Field Crew box on the front of the Sewer Backup Packet envelope.

4.  Follow routing instructions as indicated on the front of the Sewer Backup Packet envelope.

Can you locate a
backwater prevention
device (BPD) or cleanout
on the affected building?
Remove the First Responder form from the Sewer Backup Packet envelope, complete Side A and perform the Livability Assessment on Side B.

NO YES
YES
YES
NO
Does the
Livability Assessment
indicate a hotel is
needed?
Contact the City Risk Manager or designee to make
alternate living arrangements.

NO
Does the customer want
cleaning service?
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-2 Sanitary Sewer Backup Response Packet
Bubbled Toilets Letter

Dear City of Richmond Customer,

Thank you for informing us that your toilet bubbled while our crews were working in proximity of your property.

We apologize for the inconvenience and hope that this letter will answer some of your questions about bubbling toilets.

1. Is this a health risk?
The water that came out of your toilet is potable water from the toilet bowl. Unless your toilet was in use when this occurred, this water is no different than that encountered while cleaning your toilet.

2. What is the City doing in the street?
In order to insure reliable sewer service, the City inspects, cleans, and repairs its sewer system on a continuous basis.

3. How does sewer cleaning cause my toilet to bubb le?
Typical industry cleaning equipment uses high -pressure water to clean sewers. The first step is to use the high-pressure water jets to propel the hose and cleaning nozzle upstream as far as 800 feet. During this process, air within the main pipe is d isplaced and sometimes goes up the private lateral pipe and releases though the toilet. This can also happen during the cleaning phase, when high -pressure water is pulled downstream to the cleaning truck.

4. What causes the air to come from my toilet?
Over the years, City crews have found that the bubbling of toilets have many causes, some of which are:
• Obstructed vent pipes;
• Vent pipes that are positioned too far from the toilet; • Lateral pipes that may be in use as the crew is cleaning (e.g. draining washing machine, draining bathtub, etc.);
• Lateral pipes that may have obstructions that are causing them to hold water (e.g. roots, grease, etc.).

5. What does City staff do, once informed of a bubbling toilet? City staff will authorize cleanup by an approved remediation contractor and also notify the homeowner that they will be required to install a Backflow Prevention Device.

6. What can I do to prevent my toilet from bubbling?
When a sewer begins to drain slowly, it may be a sign that it needs to be cleaned or rep aired. Trees and shrubs may have root structures that are entering the lateral pipe. The homeowner needs to make sure to have a clean -out for accessing the line. It is the homeowner’s responsibility to keep the sewer lateral pipe in good working conditio n.

It is always a good idea to keep the toilet lid down when not in use, and not install carpets in the bathroom unless they can be easily removed and cleaned. For more information please call the Collections System Manager (510) 426-0008.

Sincerely,

City of Richmond

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-3
Side A
Sanitary Sewer Backup Response Packet
First Responder Form

Fill out this form as completely as possible.

Ask customer if you may enter the home. If so, take photos of all damaged and undamaged areas.

PERSON COMPLETING THIS FORM:

Name:

Title:

PHONE:

DATE:

TIME:

TIME STAFF ARRIVED ON -SITE:

DID CUSTOMER CALL CLEANING CONTRACTOR? o Yes o No
If YES, name of contractor:

RESIDENT NAME:
o Owner
o Renter

IF RENT,
PROPERTY MANAGER (S):

OWNER:

STREET ADDRESS:

CITY, STATE AND ZIP:

PHONE:

STREET ADDRESS:

CITY, STATE AND ZIP:

PHONE:

Is nearest upstream manhole visibly higher than the drain /fixture that overflowed? o Yes o No # OF PEOPLE LIVING AT RESIDENCE:

Approximate Age of Home: # of Bathrooms: # of Rooms Affected:

Approximate Amount of Spill (gallons): Approximate Time Sewage Has Been Sitting (hrs/days):

Numbers of Photographs or Videos Taken:
o Photographs o Video
Where are photos/video stored?

Does property have a Property Line Cleanout or BPD? o YES o NO o Unknown If yes, was the Property Line Cleanout/ BPD operational at the time of the overflow? o YES o NO o Unknown Have there ever been any previous spills at this location? o YES o NO o Unknown Has the resident had any plumbing work done recently?
If YES, please describe:

o YES o NO

GO TO SIDE B

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-3
Side B
Sanitary Sewer Backup Response Packet
First Responder Form

LIVABILITY ASESSMENT

SANITARY SEWER LINE BLOCKAGE LOCATION

PLEASE CHECK THE BOXES THAT
DESCRIBE YOUR OBSERVATIONS:

On the diagram below, indicate the location of the sewer line and where the problem occurred.

Customer Cleanout Was:
o Non-Existent
o Full
o Empty
Public Cleanout was:
o Non-Existent
o Full
o Empty

Recommended Follow- Up Action(s):

Did sewage go under buildings? ☐ Yes ☐ No ☐ Unsure Place completed form in Sewer Backup Envelope and follow routing instructions Affected
House
Upstream
House
Ask resident to vacate premises while
area is cleaned and disinfected.

NO YES
Is there sufficient
non-contaminated living
space for residents to stay during
cleaning including a functioning
and non-contaminated
bathroom?
Is it after 8pm or
will the cleaning and
disinfection be
completed after
10pm?

1.  Based on the Livability Assessment,
recommend to resident they stay at a
local hotel while the affected area of
their home is cleaned and disinfected.

2.  Contact the City Risk Manager or
designee to make alternate living
arrangements.

Any residents that:

Are pregnant? Are children?
Have severe allergies/asthma?
Have respiratory problems?
Have a compromised
immune system?
Is the area
a childcare or extended
care facility?
Is the food
preparation area
contaminated?
STOP:

Resident can stay in premises.

YES
YES
YES
NO
NO
NO
YES
NO
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-4 Sanitary Sewer Backup Response Packet
Declination of Sewage Cleaning Services

Customer Information
NAME: ADDRESS:

TELEPHONE:

ON
(date)
AT
(time)
Approximately
(quantity)
GALLONS OF:
o Sewage o Grey Water o Toilet Bowl Water o Odor
o Other (describe):

Overflowed from (or odor emanating from)
o Toilet
o Shower/Tub
o Washer
o Other (describe):

The overflow affected the following areas (check one):
o Bathroom o Bedroom
o Hallway o Garage
o Kitchen o Crawlspace
o Other (specify):

The overflow affected the following flooring:
o Tile o Wood Flooring
o Linoleum o Carpet
o Other (specify):
and/or additional materials:
o Area Rugs o Towels
o Clothing o Other (specify):

Were photos taken?: o Yes o No If yes, where are photos stored? This Form Completed By : Name: Date:
(Write legibly) Title: Time:

CUSTOMER, please read the following and si gn below:

I/We acknowledge that City of Richmond , CA (City) has offered to provide professional cleaning and decontamination services to remediate the sewage backup and/or overflow described above and that we declined the offer. We further understand and acknowledge that because we have declined, any necessary remediation activities will be conducted without City assistance, and that the City will not accept responsibility for work performed by persons other than those engaged by the City. The City will also not accept responsibility for any charges related to this incident that are not usual and customary. Please refer to the Customer Service Packet for whom to contact if you have any questions.

Customer Signature*: Date:

The information above was
explained to the customer by the
following employee:

Name: Title:

Signature: Date:

*Note to responders: if customer declines to sign this form, then have a co-worker sign here as a witness:

Name: Signature: Date:

Recommendations to customer to clean up the spill:
Ÿ Keep pets and children out of the affected area
Ÿ Turn off heating/air conditioning systems
Ÿ Wear rubber boots, rubber gloves, and goggles during cleanup of the affected area. Ÿ Remove and discard items that cannot be washed and disinf ected (such as: mattresses, rugs, cosmetics, baby toys, etc.) Ÿ Remove and discard drywall and insulation that has been contaminated with sewage or flood waters. Ÿ Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furnitur e, countertops, appliances, sinks and other plumbing fixtures) with hot water and laundry or dish detergent. Ÿ Help the drying process with fans, air conditioning units, and dehumidifiers. Ÿ After completing cleanup, wash your hands with soap and water. Use w ater that has been boiled for 1 minute (allow water to cool before washing your hands.) OR use water that has been disinfected (solution of 1/8 teaspoon of household bleach per 1 gallon of water). Let it stand for 30 min. If water is cloudy, use ¼ teaspoon of household bleach per 1 gallon of water. Ÿ Wash all clothes worn during the cleanup in hot water and detergent (wash separately from uncontaminated clothes). Ÿ Wash clothes contaminated with flood or sewage water in hot water and detergent. Use a laundromat for washing large quantities of clothes and linens until your onsite wastewater system has been professionally inspected and services. Ÿ Seek immediate attention if you become injured or ill.

Distribution Instructions – Top Copy to City records; Middle Copy to Collections System Manager; Bottom Copy to Customer Sanitary Service Report Form
1 of 1Powered By ICOM3™
In a Structure
Surface OverflowSSO

8. Supervisor Action:

Action Taken: No Action TakenWO#
Supervisor Review: Review Date:

Veolia Observation:

2. Caller/Complaint Details:

Confirmed Not Confirmed Comments:

Blockage in LateralBlockage in Main
Industrial Waste

3. Field Observations:

Gravel or RocksDebris in Main Grease (IPP) Overflow in MH Overflow LateralRoots in MainOdor Soft Stoppage Overflow in Home No Blockage in Main
EBMUD4.Referral to Other Department/Agency for Follow-up: IPP West County (WCCSD)
Building Regulations (BR) City Public Works Inspector (PW) Stege Sanitary District
Risk Managment (RM)County Health
Person Contacted: Date: Time:

None
*If spill is greater than 1000 gallons, notify OES @ 1-800-852-7550. OES Report #:

Total Gal:End Time:Est. Discharge Start Date: Start Time:

5. Spill Details:

Entered Stormdrain or Waterway? YES NO
On the Ground?
In or Under Structure?
YES
YES
NO
NO
Spill Amount: Greater than 0, Less than 1,000 gal Greater than or equal to 1000 gal Vol. Contained (gal):

Vol. that Reached StateWaters (gal):

Vol. Uncontained not in StateWaters (gal):

Heavy RainDry Light RainWeather Type:

Lateral? YES NO
Mainline MH? YES NO

6. Pipe Information: Line Segment: Up Manhole # Down Manhole # Feet Cleared: Feet to Blockage: Feet ran for Preventive Maintenance Credit:

7. Status: CleanCCTV Follow-up InspectionRecommended Action:

HighEmergency LowFollow-up Priority:

Caller Notifty Date: Caller Notifty Time: Notifty By:

9. Personnel: Operator Name: A) Hours:B) A) B)

10. Vehicle: Truck Number: Hours:

Non-SSO

1. Call Taken By: Date: Time:

Resident Name: Telephone:

Address: Cross-Street:

MARIE GRACE HERNANDEZ
B-5
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6a Sanitary Sewer Backup Response Packet
Volume Estimation: Eyeball Estimation Method
Use this method only for small SSOs of less than 200 gallons.

SSO Date: Location:

STEP 1: Position yourself so that you have a vantage point where you can see the entire SSO.

STEP 2: Imagine one or more buckets or barrels of water tipped over. Depending on the size of the SSO, select a bucket or barrel size as a frame of reference. It may be nec essary to use more than one bucket/barrel size.

STEP 3: Estimate how many of each size bucket or barrel it would take to make an equivalent spill. Enter those numbers in Column A of the row in the table below that corresponds to the bucket/barrel sizes you are using as a frame of reference.

STEP 4: Multiply the number in Column A by the multiplier in Column B. Enter the result in Column C.

A B C
Size of bucket(s) or
barrel(s)
How many
of this size? Multiplier Estimated SSO
Volume (gallons)
1 gallon water jug x 1 gallons
5 gallon bucket x 5 gallons
32 gallon trash can x 32 gallons
55 gallon drum x 55 gallons
Other: ______ gallons x _____ gallons
Estimated Total SSO Volume:

STEP 5: Is rainfall a factor in the SSO? ☐ Yes ☐ No If yes, what volume of the observed spill do you estimate is rainfall? gallons If yes, describe how you determined the amount of rainfall in the observed spill? STEP 6: Calculate the estimated SSO volume by subtracting the rainfall fro m the SSO volume:
gallons − gallons = gallons
Estimated SSO Volume Rainfall Total Estimated SSO Volume This worksheet completed by:

Name: Signature:

Job Title: Date:
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Respo nse Plan B-6b

Page 1 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Duration and Flow Rate Comparison Method SSO Date: Location:

STEP 1: Compare the SSO to reference images on Page 2 to estimate flow rate of the current overflow.

Describe which reference photo(s) were used and any additional factors that influenced applying the reference photo data to the actual SSO:

Flow Rate Based on Photo Comparison: gallons per minute (gpm) STEP 2: Refer to the Sanitary Service Report Form to determine the duration of the SSO . Enter the duration here in minutes:

SSO Duration: minutes
STEP 3: Multiply the flow rate by the SSO duration to calculate the estimated SSO volume. gpm X minutes = gallons
Flow Rate SSO Duration Estimated SSO Volume
STEP 4: Did the SSO occur during a period of consistent flow in this portion of the sy stem? ☐ Yes ☐ No If no, explain how, based on this portion of the collection system and its users, you believe it may have impacted the estimated SSO volume:

By what percentage are you adjusting the estimation? ☐ increase ☐ decrease % Translate the percentage into gallons: gallons
STEP 5: Calculate the adjusted SSO volume estimate:
gallons + or - gallons = gallons
Estimated SSO Volume Adjustment Estimated SSO volume
This worksheet completed by:

Name: Signature:

Job Title: Date:
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6b

Page 2 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Duration and Flow Rate Comparison Method IMPORTANT NOTE:

These photographs are provided as examples only and will change with many factors.

SSCSC Manhole Overflow Gauge
CWEA Southern Section Collections Systems Committee
Overflow Simulation courtesy of Eastern Municipal Water District Near View
Far View
Near View
Far View
5 gpm 25 gpm 50 gpm 100 gpm
150 gpm 200 gpm 300 gpm 400 gpm
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6c

Page 1 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Area/Volume Estimation Method
Note: Refer to Page 3 for computation formulas and guides SSO Date: Location:

STEP 1: Describe SSO area surface: ☐Asphalt ☐Concrete ☐Dirt ☐Landscape ☐Inside Building
☐ Other:

STEP 2: Draw/sketch the outline (footprint) of the SSO. Then break the footprint down into recognizable shapes. Refer to the example on Page 3.

STEP 3: Calculate the area of the footprint by completing the table below for each shape in Step 2.

If two shapes overlap, select one of the two shapes and estimate the percentage of that shape that does not overlap. Enter that percentage in the % Not Overlapping column. This will ensure that the overlap area is only counted once. Refer to the example on Page 3.

Rectangles Length X Width X % Not Overlapping* = Area
ft X ft X % = ft2
ft X ft X % = ft2
ft X ft X % = ft2
Triangles Base X Height Multiplier X % Not Overlapping* = Area ft X ft ÷ 2 X % = ft2
ft X ft ÷ 2 X % = ft2
ft X ft ÷ 2 X % = ft2
Circles π X Radius X Radius X % Not Overlapping* = Area

3.14 X ft X ft X % = ft2

3.14 X ft X ft X % = ft2

3.14 X ft X ft X % = ft2
Total SSO Area (sum of all three tables above): ft2
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6c

Page 2 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Area Volume Estimation Method
STEP 4: Calculate the volume of the SSO that was NOT absorbed into the ground. If the entire SSO was absorbed, skip to Step 5.
a. If SSO is of varying depths, take several measurements at different depths and find the average.
inches ÷ = inches ÷ 12 = feet sum of measurements # of measurements average depth in inches average depth in feet of ponded sewage
b. Calculate SSO volume of ponded sewage in cubic feet by multiplying the Total SSO Area in Step 3 by the average depth calculated in Step 4a. Convert from cubic feet to gallons by multiplying by 7.48.
ft2 x ft = ft3 x 7.48 gal = gallons
SSO area (Step 3) average depth (Step 4a) SSO volume in estimated volume of cubic feet ponded sewage
STEP 5: Calculate the volume of the SSO that was absorbed into the ground. If only a wet stain is observed, use the guidelines on B -6c Page 3 for the average depth . When estimating the volume that was absorbed, take into consideration:
• How long the sewage has been sitting
• The air temperature on the day of the SSO
• Soil type for the area (e.g., hard -packed clay vs. loose or gravely soil) When estimating the volume of the SSO that was absorbed into the ground, it is also advisable to dig down far enough to reach dry soil and take the depth of the wet soil into consideration.

Estimated volume that was absorbed into the soil: gallons Explain how this estimation was determined:

STEP 6: Add the volume not absorbed (Step 4) plus the volume absorbed (Step 5) to get the total estimated volume:
gallons + gallons = gallons
volume not absorbed volume absorbed Total Estimated SSO Volume This worksheet completed by:

Name: Signature:

Job Title: Date:
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6c

Page 3 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Area Volume Estimation Method
Miscellaneous Computations
To convert inches to feet Divide the inches by 12 or use the chart on the bottom right of this page .

Volume of one cubic foot 7.48 gallons of water
Area:

Two-dimensional
measurement
represented in square feet
Square/rectangle: Area = Length x Width
Circle: Area = πr2 (where π ≈ 3.14 and r = radius = ½ diameter) Triangle: Area = ½ (Base x Height)
Volume:

Three-dimensional
measurement
represented in cubic feet
Rectangle/square footprint: Volume = Length x Width x Depth Circle footprint (cylinder): Volume = πr2 x Depth
(where π ≈ 3.14 and r = radius = ½ diameter)
Triangle footprint: Volume = ½ (Base x Height) x Depth Depth:

Contained or “Ponded”
sewage
Measure actual depth of standing sewage whenever possible. When depth varies, measure several representative sample points and determine the average. Add the depth of the sample points and then divide that total by the number of sample points.

If the depth is not measurable because it is only a wet stain, consider using the following estimated d epths:
• Depth of a wet stain on concrete surface: 0.0026’ (1/32”) • Depth of a wet stain on asphalt surface: 0.0013’ (1/64”)

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6d Sanitary Sewer Backup Response Packet
Volume Estimation: Sewage Contained in a Roadway Gutter SSO Date: Location:

STEP 1: Measure the length of the contained SSO in feet: feet STEP 2: Measure the depth and width of the overflow in the gutter in feet at the upstream and downstream ends and at evenly spaced intervals if the slope changes in the flooded gutter length. Use the chart to the right as needed to convert inches to feet.

For each location measured, calculate the cross -sectional area in square feet by multiplying the depth by the widt h and dividing by 2.

STEP 3: Average all the area calculations from Step 2 by adding them together and dividing by the number of intervals (#). Calculate the volume in cubic feet by multiplying by length (Step 1). ft
2 ÷ = ft2 × ft = ft3
Sum of Areas # Average Area Length Est. SSO volume in cubic feet STEP 4: Convert the overflow volume from cubic feet to gallons:
ft3 × 7.48 = gallons
Estimated SSO volume in cubic feet Estimated SSO volume This worksheet completed by:

Name: Signature:

Job Title: Date:

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6e Sanitary Sewer Backup Response Packet
Volume Estimation: Upstream Lateral Connections Method
SSO Date: Location:

STEP 1: Determine the number of Equivalent Dwelling Units (EDUs) for this SSO: EDUs NOTE: A single-family residential home = 1 EDU. For commercial buildings, refer to agency documentation.

STEP 2: This volume estimation method utilizes daily usage data based on flow rate studies of several jurisdictions in California. Column A shows how an average daily of usage of 180 gallons per day is distributed during each 6 -hour period. Adjust the table as necessary to accurately represent the actual data.

Complete Column E by entering the number of minutes the SSO was active during each 6 -hour time period. Multiply column D times Column E to calculate the gallons spilled during each time period. Add the numbers in Column F together for the Total Estimated SSO Volume per EDU.

Time Period
Flow Rate Per EDU SSO

A B C D E F
Gallons
per
Period
Hours
per
period
A÷B =
Gallons
per Hour
C÷60 =
Gallons per
Minute
Minutes SSO
was active
during period
D × E =
Gallons spilled
per period
6am-noon 72 6 12 0.20
noon-6pm 36 6 6 0.10
6pm-midnight 54 6 9 0.15
midnight-6am 18 6 3 0.05
Total Estimated SSO Volume per EDU:

STEP 3: Multiply the Estimated SSO Volume per EDU from Step 2 by the number of EDUs from Step 1. gallons X = g allons
Volume per EDU # of EDUs Estimated SSO Volume
STEP 4: Adjust SSO volume as necessary considering other factors, such as activity that would cause a fluctuating flow rate (doing laundry, taking showers, etc.). Explain rationale below an d indicate adjusted SSO estimate (attach a separate page if necessary):

Estimated SSO Volume: gallons
This worksheet completed by:

Name: Signature:

Job Title: Date:
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Pl an B-6f

Page 1 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Flow Out of Manhole with Cover in Place SSO Date: Location:

STEP 1: Determine the size (nominal d iameter) of the manhole cover. Check one: ☐ 24” Cover ☐ 36” Cover Do not use this estimation method for other manhole cover sizes.

STEP 2: Measure the height of the spout above the manhole rim in inches: inches Note: Be as accurate as possible. A small difference in spout height can make a major difference in estimated SSO volume! Describe how the spout height was determined:

STEP 3: Determine the SSO Rate by referring to the table on Page 2. Use the table on the left for a 24 -inch cover or the table on the right for a 36 -inch cover. Find the height measured in S tep 2 in the left column. Read the SSO Rate in the next column (gpm = gallons per minute).

SSO Rate = gpm
STEP 4: Refer to the Sanitary Service Report Form to determine the duration of the SSO. Enter the duration here in minutes:

SSO Duration: minutes
STEP 5: Multiply the SSO rate by the SSO duration to calculate the estimated SSO volume. gpm X minutes = gallons
SSO Rate SSO Duration Estimated SSO Volume
This worksheet completed by:

Name: Signature:

Job Title: Date:

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6f

Page 2 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Flow Out of Manhole with Cover in Place

NOTE: This table is provided for general reference. The agency is strongly encouraged to develop site -specific data.

Disclaimer:

This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may want to develop their own estimating tables.

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6g

Page 1 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Flow Out of Manhole Vent or Pick Hole SSO Date: Location:

STEP 1: Measure the water height flowing out of the vent or pick hole in inches: inches Note: Be as precise as possible. A small difference in spout height can make a major difference in estimated SSO volume! Describe how the spout height was determined:

STEP 2: Determine the SSO Rate by referring to the table on Page 2. Find the height measured in Step 1 in the left column. Read the SSO Rate in the next column (gpm = gallons per minute).

SSO Rate = gpm
STEP 3: Refer to the Sanitary Service Report Form to determine the duration of the SSO. Enter the duration here in minutes:

SSO Duration: minutes
STEP 4: Multiply the SSO rate by the SSO duration to calculate the est imated SSO volume. gpm X minutes = gallons
SSO Rate SSO Duration Estimated SSO Volume
This worksheet completed by:

Name: Signature:

Job Title: Date:

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-6g

Page 2 ends

Sanitary Sewer Backup Response Packet
Volume Estimation: Flow Out of Manhole Vent or Pick Hole This table is based on a 7/8 -inch diameter pick hole
NOTE: This table is provided for general reference. Use site -specific data if availab le.

Disclaimer:

This sanitary sewer overflow table was developed by Ed Euyen, Civil Engineer, P.E. No. 33955, California, for County Sanitation District 1. This table is provided as an example. Other Agencies may w ant to develop their own estimating tables.

© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-7 Sanitary Sewer Backup Response Packet
CCTV Report

PLEASE COMPLETE AS THOROUGHLY AS POSSIBLE
PERSON COMPLETING THIS FORM: DATE:

PHONE:

CAMERA TYPE: LOCATION OF CAMERA ENTRY:

LOCATION OF CAMERA STOP:

DESCRIBE AREA TV’d:

UPSTREAM MANHOLE #:

AFFECTED PROPERTY STREET ADDRESS:

CITY, STATE AND ZIP:

PHONE
WEATHER AT TIME OF CCTV WORK:

PLEASE CHECK ALL THAT WERE DISCOVERED – Describe Extent & Location Using Camera Entry Point As Reference :
r Broken Main – Describe:

Depth:

Roots – Severity: ☐ Light ☐ Moderate ☐ Heavy
r Grease – Severity: ☐ Light ☐ Moderate ☐ Heavy
r Sag – Describe:

Depth:
r BPD – Describe:

Location:
r Cleanout – Describe:

Location:
r Joint/Junction – Describe:

Depth
r Grade – Describe:
r Grit – Severity: ☐ Light ☐ Moderate ☐ Heavy
r Other – Describe:

TIME OF OVERFLOW:

TIME BLOCKAGE RELIEVED:

TIME MAIN TV’d:

DEPTH OF MAIN:

RECOMMENDED
FOLLOW UP WORK ACTIONS:

Mark for USA location? ☐ Yes ☐ No Main Locations Marked in Green Paint? ☐ Yes ☐ No SIGNATURE OF EMPLOYEE PERFORMING TV WORK: DATE
If applicable, place completed form in Sewer Backup Packet and follow routing instructions . © 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-8 Sanitary Sewer Backup Response Packet
Claims Submittal Checklist
Collection System Manager

1. Complete the following information:

Title:

Name:

Phone:

Today’s Date:

2. Copy the items listed below and retain originals for internal archiving purposes.

3. Pl ace the copies in the Backup Resp onse Envelope and forward to the City Risk Manager :
p Form B-3: First Responder Form
p Form B-4: Declination of Cleaning Services
p Form B-5: S anitary Service Report Form
p Form B-6: Volume Estimation Forms
p Form B-7: CCTV Report
p Form B-8: Claims Submittal Check list (this form)
p All photos taken: Check here if digital photographs will be forwarded separately ☐ p Any other information you feel is important in this claim

4. Go to Regulatory Notifications Packet and make all appropriate notifications.

5. Complete Form BP -9: Collection System Failure Analysis City Risk Manager

1. Verify claims packet is complete.

2. Adjust and administer the claim to closure
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-9
Side A
Sanitary Sewer Backup Response Packet
Collection System Failure Analysis
To be completed by the Collections System Manager
Incident Report # Prepared By
SSO/Backup Information
Event Date/Time Address
Volume Spilled Volume Recovered
Cause
Summary of Historical SSOs/Backups/Service Calls/Other Problems Date Cause Date Last Cleaned Crew
Records Reviewed By: Record Review Date:

Summary of CCTV Information
CCTV Inspection Date Tape Name/Number
CCTV Tape Reviewed By CCTV Review Date
Observations
Go to Side B
© 2004-2017 DKF Solutions Group All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan B-9
Side B
Sanitary Sewer Backu p Response Packet
Collection System Failure Analysis
Recommendations
✓ Type Specific Actions Who is
Responsible?
Completion
Deadline
Who Will Verify
Completion?
No Changes or
Repairs
Required n/a n/a n/a n/a
Repair(s)
Construction
Capital
Improvement(s)
Change(s) to
Maintenance
Procedures
Change(s) to
Overflow
Response
Procedures
Training
Misc.

Comments/Notes:

Review Date:

Print on 6” x 9” envelope
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond CA
Overflow Emergency Response Plan
Customer Service Packet
Contents:

Form Form Number
Customer Information Letter ................................... CS-1 Claim Form .................................................................. -2 Sewer Spill Reference Guide ........................... pamphlet Instructions:

1. Review the Customer Information letter to determine actions that need to be taken immediately.

2. See the Customer Information letter for information about filing a claim.

3. Review the Sewer Spill Reference Guide pamphlet.

If you have any questions contact:

Regarding Sewer Issues:

Collections System Manager at (510) 412-2001
Regarding Submitting a Claim for Damages:

City Risk Manager at (510) 620-6605
This packet provided by: Phone:

Veolia Water – City of Richmond: Overflow Emergency Response Plan CS-1 Sanitary Sewer Backup Response Packet
Customer Information Regarding Sewer Backup Claims
Dear Resident:

We recognize that sewer back flow incidents can be stressful and requi re immediate response when all facts concerning how an incident occurred are unknown. Rest assured that we do all we can to prevent this type of event from occurring.

Nevertheless, occasionally tree roots or other debris in the sewer lines cause a backup into homes immediately upstream of the blockage. At this time Veolia Water North America – City of Richmond is investigating the cause of this incident.

If the City is found to be responsible for the incident, we are committed to cleaning and restorin g your property, and to protecting the health of those affected during the remediation process.

The cleaning contractor provided by the City has been selected because of their adherence to established protocols that are designed to assure all parties thorough, cost -effective and expeditious cleaning services. You also have the right to select your own cleaning contractor, but the City does not guarantee payment of fees/expenses incurred and reserves the right to dispute fees/expenses deemed not usual and customary.

If you wish to discuss this matter, please contact the Collections System Manager at (510) 412 -2001. If you wish to submit a claim for damages, please contact the City Risk Manager (510) 620 -6605 for instructions on how to obtain a City Claim Form and to receive instructions on claims filing procedures. Completed Claims Forms are to be submitted to the City Clerk at 450 Civic Center Plaza, 3 rd Floor, Richmond, CA 94804 .

What you need to do now:

The City has prepared this brief set of instruct ions to help you minimize the impact of the loss by responding promptly to the situation.
• Do not attempt to clean the area yourself; let the cleaning and restoration company handle this. • Keep people and pets away from the affected area(s).
• Turn off all appliances that use water.
• Turn off heating/air conditioning systems.
• Do not remove items from the area – the cleaning and restoration company will handle this. • If you had recent plumbing work, contact your plumber or contractor and inform them of this incide nt. • If you intend to file a claim, do so as soon as practical in order to have your claim considered . o Pl ease Note: The general provisions for the filing of claims against public entities are contained in Part 3 (commencing at Section 900) of Division 3.6 of the Government code. Certain claims are not governed by these provisions, including tax and assessment matters, liens, employee compensations, workers’ compensation, unemployment compensation, welfare, securities, and others. o The form and contents of a claim are specified by Section 910, et seq. A claim relating to a cause of action for death or for injury to person or to personal property or growing crops shall be presented not later than six months after accrual of the cause of action; other claims s hall be presented within one year ( Section 911.2). o Claims are to be presented by delivery or mailing to City Clerk at 450 Civic Center Plaza, 3 rd Floor, Richmond,
CA 94804 (Section 915).
o It is suggested that the claimant refer to claims law and be fully ad vised with respect to the exceptions and further provisions contained therein.

Important Legal Notice: For your protection, read carefully, obtain a reliable translation, and/or consult your attorney.

Noticia Legal Importante: Para su proteccion lea usted con cuidado debe de obtener una translacion que sea punctual y de confianza o consulte con su abogado.

Send Claim Forms To:

CITY CLERK
450 Civic Center Plaza, 3rd Floor
Richmond, CA 94804
(510) 620-6514

INSTRUCTIONS FOR FILING A CLAIM AGAINST THE CITY OF RICHMOND Information on your claim:

1. To ensure proper processing of your claim, complete each item on the liability claim form.

Failure to do so may result in the rejection of your claim.

2. Once your claim is received, it will be forwarded to the City’s Risk Manager for review and then referred to the City’s contract Claims Administrator for the purpose of investigating the claim.

3. You will be sent a letter acknowledging receipt of your claim from the Claims Administrator within two weeks from receipt of your claim.

4. Once the investigation into your claim has been completed, you will be notified in writing whether the claim has been accepted or rejected along with further instructions.

5. If you have any questions about completing this form or the claims process please contact the Human Resources Department at (510) 620-6810.

6. Presentation for allowance or payment of a false or fraudulent claim, with intent to defraud, is a crime punishable as a felony under California Penal Code, Section 72, and the Insurance Code, Section 1871.1.

Completing the form:

Please type or print clearly with a ball-point pen all of the information requested on the claim form. The following provides specific instructions for completing each section of the claim form.

1. Name, Mailing Address, Telephone Numbers- State the full name, mailing address, and telephone numbers claiming damage or injury. If there is a different address to which notices from the City are to be directed, please also note that address.

2. Where Did the Damage or Injury Occur? Include the street address, intersection or other location where the damage/injury allegedly occurred.

3. When Did the Damage or Injury Occur? State the exact month, day, year, and approximate time of the incident, which caused the alleged damage/injury.

Under State Law, claims relating to causes of action for personal injury, wrongful death, property damage, and crop damage must be presented to the City Clerk no later than six months after the incident date. Please note that evidence of “presentation” includes a clear postmark date on an envelope or a certification of personal service.

When filing a claim beyond a six month period, you must explain the reason why the claim was not filed within the six month period. The explanation is called an “application for leave to present a late claim.” In considering your claim, the City will first decide whether the late claim application should be granted or denied. (See Government Code Section 911.4 for the legally acceptable reasons a claim may be filed late). Only if the late claim application is granted will the City then consider the merits of the claim. Claims relating to any cause of action other than personal injury, wrongful death, property damage, and crop damage must be presented no later than one year after the incident date.

4. Circumstances that led to claim- Provide in full detail a description of the damage/injury that allegedly resulted from the incident. State all of the facts which support your claim against the City of Richmond. If applicable, please also include employee(s) names that allegedly caused the damage or injury.

5. What Damage Occurred? - Provide in full detail a description of the damage/injury that allegedly resulted from the incident.

6. Dollar Amount of Claim- State the total amount you are claiming as a result of the alleged damage/injury. If damage/injury is continuing or anticipated in the future, indicate with a “+” following the dollar figure. Provide a breakdown of how the total amount that you are claiming was computed. You may declare expenses incurred and/or future, anticipated expenses. If available, please attach copies of all bills, payment receipts, and cost estimates.

7. Names and Addresses of Any Witnesses to the Occurrence- Provide names of witnesses to the actual occurrence of the claim.

8. Date of Birth- Provide the date of birth of the person asserting the claim.

9. Names, Addresses, and Telephone Numbers of Doctors or Hospitals- Please provide names of doctors or hospitals having knowledge relevant to the claim.

10. Signature- The claim shall be signed by the claimant or by attorney/representative of the claimant. The City Clerk will not accept the claim without proper signature. Government Code Section 910.2 provides: “The claim shall be signed by the claimant or by some person on his or her behalf.”
CS-2

Page 1 ends

Before completing this form, please read the instructions on the back of this form. You may make copies for your records, and submit all original copies to the City Clerk. Claimants are responsible for making their own copies. City Clerk’s Office will not provide photocopies. You must complete each section of this form or your claim may be returned to you as insufficient. A claim must be presented, as prescribed by Government Code Section 910, by the claimant or a person acting on his/her behalf and shall show the following:

You are required to provide the information requested above in order to comply with Government Code Section 910.

Additionally, in order to conduct a timely investigation and possible resolution of your claim, the City of Richmond requests that you answer the following questions:

Before completing this form, please refer to the instructions on the back.

1. Name and mailing address of claimant(s)
_______________________________ __________________________________ _______ Name Phone Number(s)
_________________________________________ ______________________ ___________ ___________ Mailing Address City State Zip
Address to which notices from the City are to be directed (if different than above):

Name:_________________________________________________________________________________________ Address:_______________________________________________________________________________________

6. If amount claimed totals less than $10,000: The amount claimed, if less than ten thousand dollars ($10,000) as of the date of presentation of the claim, including the estimated amount of any prospective injury, damage, or loss, insofar as it may be known at the time of the presentation of the claim, together with the basis of computation of the amount claimed.

Amount Claimed and basis for computation: _____________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ If amount claimed exceeds $10,000: If the amount claimed exceeds ten thousand ($10,000), a dollar amount is not required to be stated. However, please indicate whether the claim would be a limited civil case. A limited civil case is one where the recovery sought, exclusive of attorney fees, interest and court costs do not exceed $25,000. An unlimited civil case is one in which the recovery sought is more than $25,000. (See CCP Section 86.) _____ Limited Civil Case $___________________ _____ Unlimited Civil Case $_______________________

2. Where did the damage or injury occur? (Please include street address and intersection if applicable) _______________________________________________________________________________________________ _______________________________________________________________________________________________

3. When did the damage or injury occur?
Month Day Year Time

4. Please explain the circumstances that led to the alleged damage or injury, state all the facts which support your claim against the City of Richmond. If known, identify the name of the employee(s) that allegedly caused the damage or injury. _________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________

5. What specific damage or injury do you claim resulted from the alleged action?____________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________

10. Signature of Claimant: ___________________________________________ Date: _________________________ I declare under penalty of perjury that the foregoing is true and correct, and I understand that presentation of a false or fraudulent claim, with intent to defraud, is a crime punishable as a felony under California Penal Code, Section 72, and Insurance Code, Section 1871.1.

7. Name, address, and telephone number of any witnesses to the occurrence or transaction which gave rise to the claim asserted:
_________________________________________________________________________________________________ _________________________________________________________________________________________________ _______________________________________________________________ __________________________________ Stamp of receipt:

City Clerk/Deputy Clerk

8. Claimants(s) Date of Birth: ______________________________________________________________________ Revised on 01/11/2012

9. If the claim involves medical treatment for a claimed injury, please provide the name, address and telephone number of any doctors or hospitals providing treatment. ________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ CS-2

Page 2 ends

How a Sewer System Works
A property owner's sewer pipes are called
service laterals and are connected to larger
local main and regional trunk lines.

Service laterals run from the connection at the
home to the connection with the public sewer.

These laterals are the responsibility of the
property owner and must be maintained by the
property owner. Is my home required to have a
backflow prevention device?
Section 710.1 of the Uniform Plumbing Code
(U.P.C.) states: “Drainage piping serving fixtures
which have flood level rims located below the
elevation of the next upstream manhole cover or
private sewer serving such drainage piping shall
be protected from backflow of sewage by
installing an approved type of backwater valve.”
The intent of Section 710.1 is to protect the
building interior from mainline sewer overflows
or surcharges.

Additionally, U.P.C. 710.6 states: “Backwater
valves shall be located where they will be
accessible for inspection and repair at all times
and, unless continuously exposed, shall be
enclosed in a masonry pit fitted with an
adequately sized removable cover.”

[Customized
Turnkey Training
Courseware]
If you have a sewage spill from your private
sewer line that impacts storm drains,
waterways or public property, contact:

Veolia Water North America – City of Richmond
(510) 412-2001
Contra Costa County Environmental Health
(925) 692-2500
California Health and Safety Code, Sections 5410-5416
requires:
• No person shall discharge raw or treated sewage or
other waste in a manner that results in
contamination, pollution, or a nuisance.
• Any person who causes or permits a sewage
discharge to any state waters:
o Must immediately notify the local health agency
of the discharge.
o Shall reimburse the local health agency for
services that protect the public’s health and
safety.
o Who fails to provide the required notice to the
local health agency is guilty of a misdemeanor
and shall be punished by a fine (between $500–
$1,000) and/or imprisonment for less than one
year.

San Francisco Regional Water Quality
Control Board
(510) 622-2300
Requires the prevention, mitigation, response to, and
reporting of sewage spills.

California Governor’s Office of Emergency
Services (CalOES)
(800) 852-7550
California Water Code, Article 4, Chapter 4, Sections
13268-13271 & California Code of Regulations, Title 23, Division 3, Chapter 9.2, Article 2, Sections 2250-2260
require:
• Any person who causes or permits sewage in excess
of 1,000 gallons to be discharged to state waters shall immediately notify the Office of Emergency Services.
• Any person who fails to provide the notice required
by this section is guilty of a misdemeanor and shall be punished by a fine (less than $20,000) and/or
imprisonment for not more than one year.

Your Responsibilities
as a
Private Property Owner
Provided to you by:

Veolia Water North America
City of Richmond
601 Canal Street
Richmond, CA 94804
(510) 412-2001
www.ci.richmond.ca.us
Copyright © 2004-2017
DKF Solutions Group
All rights reserved.

Sewer Spill
Reference Guide

How do sewage spills happen?
Sewage spills occur when the wastewater in underground
pipes overflows through a manhole, cleanout, or broken pipe. Most spills are relatively small and can be stopped and cleaned up quickly, but left unattended they can cause health hazards, damage to homes and businesses, and
threaten the environment, local waterways, and beaches.

Common causes of sewage spills
• Grease build -up
• Tr ee roots
• Broken/cracked pipes
• Missing or broken cleanout caps
• Undersized sewers
• Groundwater/rainwater entering the sewer system
through pipe defects and illegal connections
Prevent most sewage backups with a Backflow
Prevention Device
This type of device can help prevent sewage backups into homes and businesses. If you don’t already have a
Backflow Prevention Device, contact a professional
plumber or contractor to install one as soon as possible.

Protect the environment!
If you let sewage from your property discharge to a gutter or storm drain, you may be subject to penalties and/or out - of-pocket costs for clean -up and enforcement efforts. A property owner may be charged for costs incurred by
agencies responding to spills from private properties.

What to look for:

Sewage spills can be a very noticeable gushing of water from a manhole or a slow water leak that may take time to be noticed. Don’t dismiss unaccounted -for wet areas. Look for:
• Drain backups inside the building.
• Wet ground and/or water leaking around manhole lids
onto your street.
• Leaking water from cleanouts or outside drains
• Unusual odorous wet areas: sidewalks, external walls, ground/landscape around a building.

The followin g are indicators of a possible obstruction in your sewer line:
• Water comes up in floor drains, showers or toilets.
• Toilets, showers or floor drains below ground level drain very slowly.

What to do if there is a spill:

Immediately notify Veolia Water – City of Richmond . Our crews locate the blockage and determi ne if it is in the public sewer. I f it is , the crew removes the blockage and arranges for cleanup.

If the backup is in your private internal plumbing or in the private service laterals, you are required to immediately :
• Control and minimize the spill by shutting off or not using the water
• Keep sewage out of the storm drain system using
sandbags, dirt and/or plastic sheeting
• Call a plumbing professional to clear blockages and make repairs as needed. Look in the yellow pages under
“Plumbing Drain & Sewer Cleaning” or “ Plumbing
Contractors.”
• Always notify your sewer/public works department or
public sewer district of sewage spills.

Spill cleanup inside the home:

For large clean ups, a professional cleaning firm should be contacted to clean up impacted areas, You can locate local firms by looking in the Yellow Pages under “Water Damage” or “Fire Damage.” If you hire a contractor, it is
recommended to get estimates from more than one
company. Sometimes, homeowner’s insurance will pay for
the necessary cleaning due to sewer backups. Not all
policies have this coverage, so check with your agent.

If you decide to clean u p a small spill inside your home, protect yourself from contamination by observing the
following safety measures. Those persons whose
resistance to infection is compromised should not attempt this type of clean up.

Other Tips:
• Keep children and pets out of the affected area until cleanup has been completed.
• Turn off heating/air conditioning systems
• Wear rubber boots, rubber gloves, and goggles during
cleanup of the affected area.
• Discard items that cannot be washed and disinfected
(such as: mattresses, rugs, cosmetics, baby toys, etc.) • Remove and discard drywall and insulation that has
been contaminated with sewage or flood waters.
• Thoroughly clean all hard surfaces (such as flooring, concrete, molding, wood and metal furniture,
countertops, appliances, sinks and other plumbing
fixtures) with hot water and laundry or dish detergent. • He
lp the drying process with fans, air conditioning units, and dehumidifiers.
• After completing cleanup, wash your hands with soap
and water. Use water that has b een boiled for 1 minute (allow the water to cool before washing your hands) OR
us
e water that has been disinfected (solution of 1/8
teaspoon of household bleach per 1 gallon of water). Let it stand for 30 min. If water is cloudy, use ¼ teaspoon of ho
useho ld bleach per 1 gallon of water.
• Wash clothes worn during cleanup in hot water and
detergent (wash apart from uncontaminated clothes).
• Wash clothes contaminated with sewage in hot water
and detergent. Consider using a Laundromat until your
onsite wastewate r system has been professionally
inspected and serviced.
• Seek immediate attention if you become injured or ill.

Spill cleanup outside the home:
• Keep children and pets out of the affected area until cleanup has been completed.
• Wear rubber boots, rubber gloves, and goggles during cleanup of affected area.
• Cl
ean up sewage solids (fecal material) and place in
properly functioning toilet or double bag and place in
garbage container.
• On
hard surfaces areas such as asphalt or concrete, it is
safe to use a 2% b leach solutions, or ½ cup of bleach to 5 gallons of water, but don’t allow it to reach a storm drain as the bleach can harm the environment.
• After cleanup, wash hands with soap and water. Use
water that has been boiled for 1 minute (allow to cool
before w ashing your hands) OR use water that has been
disinfected (solution of 1/8 teaspoon of household
bleach per 1 gallon of water). Let it stand for 30 min. If wa
ter is cloudy, use ¼ teaspoon of household bleach per
1 gallon of water.
• Wash clothes worn during cleanup in hot water and
detergent (wash apart from uncontaminated clothes).
• Wash clothes contaminated with sewage in hot water
and detergent. Consider using a Laundromat until your
onsite wastewater system has been professionally
inspected and serviced.
• Seek immediate attention if you become injured/ill.

CAUTION!
When trying to locate a sewer problem,
never open manholes or other public
sewer structures. Only our crews are
allowed to open & inspect these structures.

On (date) , at (location)
,
we responded to a reported blockage of the
sanitary sewer service to your property.

We discovered a blockage in:
o The sanitary sewer main and cleared the line
o The City-maintained portion of your sanitary
sewer lateral and cleared the line.
o Your portion of the sanitary sewer lateral,
which is your responsibility to maintain. We
also found the City’s portion of the lateral and
the main to be flowing normally.

If you require assistance to clear your portion of the
lateral you can look in the Yellow Pages of your
telephone book under “Sewer Contractors” or
“Plumbing Drains & Sewer Cleaning”. If you plan
to hire a contractor we recommend getting
estimates from more than one company.

Veolia Water – City of Richmond representative:

Notes:

For questions or comments, please call:

Veolia Water – City of Richmond
(510) 412-2001
Veolia Water – City of Richmond
On (date) , at (location)
,
we responded to a reported blockage of the
sanitary sewer service to your property.

We discovered a blockage in:
o The sanitary sewer main and cleared the line
o The City-maintained portion of your sanitary
sewer lateral and cleared the line.
o Your portion of the sanitary sewer lateral,
which is your responsibility to maintain. We
also found the City’s portion of the lateral and
the main to be flowing normally.

If you require assistance to clear your portion of the
lateral you can look in the Yellow Pages of your
telephone book under “Sewer Contractors” or
“Plumbing Drains & Sewer Cleaning”. If you plan
to hire a contractor we recommend getting
estimates from more than one company.

Veolia Water – City of Richmond representative:

Notes:

For questions or comments, please call:

Veolia Water – City of Richmond
(510) 412-2001
Veolia Water – City of Richmond
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Appendix C

SANITARY SEWER OVERFLOW RESPONSE PACKET
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan Sanitary Sewer Overflow Response Packet
Table of Contents
Form Form Number
Instructions and Chain of Custody .................................................... envelope label Responding to a Sanitary Sewer Overflow .......................................................... C-1 Sanitary Service Report Form ............................................................................... -2 Volume Estimation Forms ......................................... -3a, -3b, -3c, -3d, -3e, -3f, -3g CCTV Report ......................................................................................................... -4 Collection System Failure Analysis Report ........................................................... -5 Regulatory Notifications Packet
Instructions ...................................................................................... envelope Regulatory Reporting Guide ..................................................................... A-1 Category 1 SSO Reporting Checklist ....................................................... -2a Category 2 & 3 SSO Reporting Checklist ................................................. -2b RWQCB Notification Fax ............................................................................ -3 Public Posting ...................................................................................................... n/a Door Hanger ........................................................................................................ n/a Pamphlet ............................................................................................................. n/a For pre-assembled packets contact DKF Solu tions Group at (707) 373 -9709 or [email protected]

© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

In the event of a Sanitary Sewer Overflow

READ THIS FIRST
Collections System Field Crew:
q  Follow the instructions on the Sewer Overflow Response Flowchart (C-1).
q  Refer to the Field Guide as necessary.
q  Place completed forms in this envelope, complete the Chain of Custody record (right) and forward this packet to the Collection System Manager.

Collections System Manager:
q  Review the enclosed forms.
q  Complete the Regulatory Notifications Packet.
q  Archive this packet and all other information regarding this overflow incident according to City policy.
q  Debrief using the Collection System Failure Analysis Form.

Print Name:

Initial:

Date:

Time:

Print Name:

Initial:

Date:

Time:

Instructions
Veolia Water North America – City of Richmond Overflow Emergency Response Plan:

Sanitary Sewer Overflow Packet
•  If this is a Category 1 SSO greater than or equal to 1,000 gallons:

Contact the Collections System Field Supervisor at (510) 542-3247 or the Collections System Manager at (510) 426-0008 to make the 2-hour notification to CalOES at (800) 852-7550
•  For any media requests: Public Information Officer (510) 620-5486 •  For processing of water samples: CalTest Laboratory (888) 258-8378 •  Check here if you believe that fats, oils and/grease (FOG) caused or contributed to the SSO: 

•  Check here if you believe that tree roots caused or contributed to the SSO:  © 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan C-1
Side A
Sanitary Sewer Overflow Response Packet
Overflow Response Flowchart
Start Here
Is the
spill entering an area
where public contact
may occur?
Is this an area where the public recreates in the impacted waters? If YES consider posting “WARNING RAW SEWAGE”
signs in immediate areas. Be sure to photograph any areas where warnings/barricades are posted, as appropriate.

MEDIA AND PUBLIC RELATIONS GUIDELINES:

Exercise caution in contacts with the public or media when you respond to a spill. Any information you provide or statements you make may become pertinent in the event of possible court action, it is important to AVOID THE FOLLOWING :
§  Giving out the wrong information including providing incorrect facts about a company or other agency § Making accusations against customers, businesses or other agencies § Speculating about the situation you are responding to Be courteous and attempt to provide accurate information to questions within the limits above. In some cases, it may be appropriate to say that we do not have any information, or to delay answering a question and then to say when an answer might be available.

In most cases, refer media requests to the media coordinator indicated on the front of the Sewer Overflow Packet envelope.

NO
YES
If it is a Category 1 spill
greater than or equal to
1,000 gallons, call CalOES
at (800) 852-7550
to make 2-hour notification
and obtain control number.

BEGIN DIVERSION AND CONTAINMENT

1. DIVERT AWAY FROM SENSITIVE AREAS:
a. Cover unplugged storm drains w/mats, or use dirt/other material to divert sewage away from sensitive areas (e.g., schools, playgrounds, intersections, etc.) b. ENSURE PUBLIC CONT ACT DOES NOT OCCUR. Use cones/barricades to isolate area.

2. CONTAIN SPILL & RETURN TO SYSTEM, IF POSSIBLE:
a.  Plug storm drain catch basins or use rubber mats to cover basin inlet and divert flow to catch basin
b.  Build/excavate a berm to channel flow to downstream sanitary sewer manhole (barricade manhole if left open)
c.  Use bypass pumps to pump around blockage until it can be removed d.  Divert to low area of ground where it can be collected later

3. PHOT OGRAPH HOW THE SSO WAS DIVERTED/CONTAINED, AS APPROPRIATE

PRIVATE PROPERTY SSO

1.  Photograph & document all evidence that this SSO is from private property.

2. If customer is not home, complete Customer Service
door hanger. If they are home, provide them with the
pamphlet – “Sewer Spill Reference Guide.”

3.  If tenant or property owner is unable to unwilling to address the cause of the overflow, immediately
contact your supervisor and discuss whether City
Code Enforcement, the County Department of
Environmental Health or Regional Water Quality
Control Board should be notified.

End. Do not continue to Side B

CLEAR BLOCKAGE/STOPPAGE
Use cleaning equipment appropriate to situation to
hydroflush, rodder, or hand rod to clear blockage.

Make certain to either have the vactor setup at
downstream manhole or use a fork/trap at the
manhole outlet to catch any debris released. If
using the rodder, first set-up dry manhole & run
upstream to blockage. Once blockage is broken,
pull out rods & cleaning tools. Leaving rods in
the line could restrict flow. Once flow is normal, run
line to next manhole.

Manhole
or
Cleanout
Go to Side B
Private
Property
If it is a POWER FAILURE, does the station have onsite backup power? If YES, ensure the switchover has occurred
If NO, bring in appropriate size generator to power the station If it is a PUMPING FAILURE, does the station have integrated bypass capabilities? If YES, implement integrated bypass system.

If NO, implement manual bypass system.

Photograph staff
activities to
document City
actions as
appropriate.

Pump
Station
Where is
the SSO coming
from?
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan C-1
Side B
Sanitary Sewer Overflow Response Packet
Overflow Response Flowchart
Continue
Here From
Side A
Were storm
drains
impacted?

STORM DRAIN CLEANING SOP

1.  Seal or berm the storm drain immediately downstream of point the SSO reached

2.  Photograph impacted storm drain catch basins before cleaning

3.  Vacuum any visible sewage – Record the volume of sewage recovered

4.  Flush impacted sections of storm drain with 3X amount of SSO, if possible – Record volume of flush water

5.  Ensure all visible signs of sewage have been removed

6. Return flush water to sanitary sewer – Record volume of flush water recovered

7.  Photograph all storm drain catch basins after cleaning is completed
Collect receiving waters samples and
send them to the lab for processing. Refer
to the Water Quality Monitoring Plan for
procedures.

Assign staff to post “WARNING: RAW
SEWAGE” signs or other means of
warning along the shoreline of impacted
receiving waters as appropriate, or as
directed by the County Environmental
Health Department. Be sure to document
how many signs were posted and where
they were posted.

Contact the Collections System Manager
to request outside assistance, as
appropriate.

Place in Sewer Overflow Packet envelope and
follow paperwork routing instructions indicated
on the front of the envelope:

1.  All completed forms

2.  Digital or disposable camera

3.  ALL
notes/documentation made

AREA CLEANUP

1.  Assign staff to begin cleanup
NOTE: If SSO was caused by a failure in a private service line, clean up impacted public areas & document staff time, equipment used & expenses incurred

2.  Remove all signs of gross pollution
(toilet paper, solids, grease, etc.)

3.  Flush area w/unchlorinated
or de-chlorinated water –
Unless raining
(3X amount of SSO, if possible)
a.

Setup berm/other means to contain all chlorinated
flush water so it can be returned to sewer
b.  Don’t use disinfectants if they may enter storm drain system and not be fully recovered or if they may
enter a water body

4.  Photograph the area when cleanup operations are
complete
NO
YES
YES

ESTIMATE SPILL VOLUME
Determine the SSO start time and calculate the SSO volume estimation using the forms in the Sanitary Sewer Overflow Response Packet.

DOCUMENTATION
Complete the Sanitary Service Report Form.

NO
YES
NO
Has 50,000
gallons or more of the SSO
reached receiving
waters?
Determine if CCTV is warranted. If so, complete the CCTV Report.

Is it feasible/practical to
contain/recover any of the SSO
from the receiving waters?
Sanitary Service Report Form
1 of 1Powered By ICOM3™
In a Structure
Surface OverflowSSO

8. Supervisor Action:

Action Taken: No Action TakenWO#
Supervisor Review: Review Date:

Veolia Observation:

2. Caller/Complaint Details:

Confirmed Not Confirmed Comments:

Blockage in LateralBlockage in Main
Industrial Waste

3. Field Observations:

Gravel or RocksDebris in Main Grease (IPP) Overflow in MH Overflow LateralRoots in MainOdor Soft Stoppage Overflow in Home No Blockage in Main
EBMUD4.Referral to Other Department/Agency for Follow-up: IPP West County (WCCSD)
Building Regulations (BR) City Public Works Inspector (PW) Stege Sanitary District
Risk Managment (RM)County Health
Person Contacted: Date: Time:

None
*If spill is greater than 1000 gallons, notify OES @ 1-800-852-7550. OES Report #:

Total Gal:End Time:Est. Discharge Start Date: Start Time:

5. Spill Details:

Entered Stormdrain or Waterway? YES NO
On the Ground?
In or Under Structure?
YES
YES
NO
NO
Spill Amount: Greater than 0, Less than 1,000 gal Greater than or equal to 1000 gal Vol. Contained (gal):

Vol. that Reached StateWaters (gal):

Vol. Uncontained not in StateWaters (gal):

Heavy RainDry Light RainWeather Type:

Lateral? YES NO
Mainline MH? YES NO

6. Pipe Information: Line Segment: Up Manhole # Down Manhole # Feet Cleared: Feet to Blockage: Feet ran for Preventive Maintenance Credit:

7. Status: CleanCCTV Follow-up InspectionRecommended Action:

HighEmergency LowFollow-up Priority:

Caller Notifty Date: Caller Notifty Time: Notifty By:

9. Personnel: Operator Name: A) Hours:B) A) B)

10. Vehicle: Truck Number: Hours:

Non-SSO

1. Call Taken By: Date: Time:

Resident Name: Telephone:

Address: Cross-Street:

MARIE GRACE HERNANDEZ
C-2
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan C-3a Sanitary Sewer Overflow Response Packet
Volume Estimation: Eyeball Estimation Method
Use this method only for small SSOs of less than 200 gallons.

SSO Date: Location:

STEP 1: Position yourself so that you have a vantage point where you can see the entire SSO .

STEP 2: Imagine one or more buckets or barrels of water tipped over. Depending on the size of the SSO, select a bucket or barrel size as a frame of reference. It may be necessary to use more than one bucket/barrel size.

STEP 3: Estimate how many of each size bucket or barrel it would take to make an equivalent spill. Enter those numbers in Column A of the row in the tab le below that corresponds to the bucket/barrel sizes you are using as a frame of reference.

STEP 4: Multiply the number in Column A by the multiplier in Column B. Enter the result in Column C.

A B C
Size of bucket(s) or
barrel(s)
How many
of this size? Multiplier Estimated SSO
Volume (gallons)
1 gallon water jug x 1 gallons
5 gallon bucket x 5 gallons
32 gallon trash can x 32 gallons
55 gallon drum x 55 gallons
Other: ______ gallons x _____ gallons
Estimated Total SSO Volume:

STEP 5: Is rainfall a factor in the spill? ☐ Yes ☐ No If yes, what volume of the observed spill volume do you estimate is rainfall? gallons If yes, describe how you determined the amount of rainfall in the observed spill? STEP 6: Calculate the estimated SSO volume by subtracting the rainfall from the SSO volume:
gallons − gallons = gallons
Estimated SSO Volume Rainfall Total Estimated SSO Volume This worksheet completed by:

Name: Signature:

Job Title: Date:
© 2004-2017 DKF Solutions Group, LLC. All rights reserved.

Veolia Water – City of Richmond: Overflow Emergency Response Plan C-3b

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