September 15, 2026
Fire Department
DATE: September 15, 2026
TO: Mayor Martinez and Members of the City Council
FROM:
Aaron Osorio, Fire Chief
Rico Rincon, Deputy Fire Chief
Den Mark Marcelo, Administrative Services Coordinator
Subject:
Contract with TargetSolutions Learning, LLC dba Vector
Solutions (“TargetSolutions”) for Fire Industry Training and Compliance Management System
FINANCIAL IMPACT: The proposed three-year not-to-exceed cost of $30,494 is included within the approved Fiscal Year 2026-2027
Fire Department budget and will be budgeted accordingly in subsequent fiscal years (Account String:
01204022-400209).
PREVIOUS COUNCIL
ACTION:
February 17, 2026
STATEMENT OF THE
ISSUE:
TargetSolutions is a web-based fire industry training and compliance management platform that provides essential
functions, including training management, certification tracking, station bidding, and document management.
On February 17, 2026, the City Council approved a
contract with TargetSolutions. However, after City
Council approval and before contract execution, the
vendor proposed modifications to the contract term. The Fire Department now returns to the City Council to
request approval of the modified contract to ensure
uninterrupted access to the platform.
AGENDA
REPORT
September 15, 2026
RECOMMENDED ACTION:
APPROVE a sole-source contract with TargetSolutions
Learning, LLC dba Vector Solutions for web-based fire
industry training and compliance management system in
an amount not to exceed $30,494, for a three-year term
effective January 1, 2026, through January 1, 2029, with two one-year extension options not to exceed an
additional $12,000 per year – Fire Department (Chief
Aaron Osorio 510-307-8021/Chief Rico Rincon 510-307-
8041/Den Mark Marcelo 510-307-8038).
DISCUSSION:
TargetSolutions is a comprehensive training and compliance management system that the Richmond Fire Department (“Department”) uses for training, certification tracking, station bidding, and document management. The Department has utilized this system for the past 10 years, successfully implementing training and compliance management.
The following are some of the key features where the department uses the system:
Training Management: Provides City staff with access to a wide range of fire specific training modules, allowing for scheduling, assignment, tracking of training courses, and training hours.
Certification Tracking: The system tracks Emergency Medical Services (EMS) certifications, annual reviews, and assignment completions for all personnel, sending reminders for upcoming expirations and necessary renewals. Station Bidding: Includes an application for City staff to submit station bids and enables administration to track the bidding process.
Document Management: Allows for centralized storage and management of important documents, policies, and procedures, making them easily accessible to all personnel.
Furthermore, TargetSolutions can be linked to entities such as the California Joint Apprenticeship Committee (Cal-JAC) and Contra Costa County Local EMS Agency (LEMSA). This is very important because the Department can track training hours, which is useful when using Cal-JAC-specific training opportunities. Likewise, the Department can track the completion of continuing education credits necessary to maintain personnel’s Emergency Medical Technician (EMT) license with LEMSA.
Sole Source Justification:
TargetSolutions is the only known vendor that offers a comprehensive library of fire industry-specific training courses that comply with the National Fire Protection Association (NFPA) standards, offers courses required for recertification, Hazardous Materials (HAZMAT) refresher, California Occupational Safety and Health Administration (CalOSHA) compliance, anti-harassment training, and other state mandated training (Attachment 1). Several state, county, and municipal fire agencies have adopted the vendor as their primary training and compliance management system.
September 15, 2026
Recommendation:
City staff recommend that the City Council approve a sole source contract with TargetSolutions Learning, LLC dba Vector Solutions, in an amount not to exceed $32,000, for a three-year term, with two one-year extension options not to exceed an additional $12,000 per year for the extended term (Attachments 2 and 3).
TargetSolutions has proven to be an invaluable asset to the Richmond Fire Department over the past decade, effectively supporting our training and compliance management.
Its wide-ranging features not only enhance the department’s operational efficiency but also ensure compliance with industry and safety standards.
DOCUMENTS ATTACHED:
Attachment 1 – Sole Source Justification
Attachment 2 – Standard Contract
Attachment 3 – After-The-Fact