Technical Appendix
On- Street Accessible Parking Policy
Program Walkthrough
On- Street Accessible Parking Policy |
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Time
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
After
Ongoing
How a Request Moves Through the City
2 Improvements
addressed via ADA
Transition Plan
Not Appealed
Appealed – Overturned
Appeal Window Appeal Process
Application
Review
Decision/Notification
Implementation
Appealed – Not Overturned
Future
Improvements
On- Street Accessible Parking Policy
Closeout
Maintenance*
Administration & Reporting
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Lead Department Step - by- Step
Team // Step
1 2 3 4 5 6 7 Ongoing Ongoing
Application Review Decision &
Notification Imp. Appeals
Process Closeout
Renewal,
Maintenance,
Removal
Program
Reporting,
Updates, etc.
IMS
Maintenance
PW Transportation
Planning
PW Engineering L L L L L L L
PW Operations L*
IT L
ADA Coordinator L
L = Lead / Owner
* = Maintenance Only
On- Street Accessible Parking Policy
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Principles That Shape the Program
Centers dignity and access
Ensures safe, dignified street
access for people with
disabilities
Treats on-street accessible
parking as a core City
responsibility, not a case - bycase favor
Shared City ownership
Assigns clear roles across
City departments
Gives every step an
accountable owner, from
request through
maintenance
Public spaces, not private
Keeps designated spaces
open to anyone with a valid
CA disabled placard or plate
Does not reserve a space for
the applicant alone
On- Street Accessible Parking Policy
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What should Applicants expect?
Key elements to highlight
• The policy applies to residential and
commercial areas
• Availability of off-street parking
(exempts a location)
• If a space is installed, it is NOT private;
anyone with a valid disabled - parking
credential may use it
• Field constraints may place the space
somewhere other than the preferred spot
• Application does not guarantee
installation
• State this upfront in the policy and
repeat it in public FAQs and
application
• Give staff an internal FAQ for
recurring questions and/or issues
On- Street Accessible Parking Policy
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What do Applicants need to provide?
Required Applicant Documentation
• Requested parking location
• Applicant's residence address
• Government- issued photo identification
• Valid Disabled Person Parking Credential
(placard or license plate) issued by the
California DMV
• Description of functional accessibility
need
• Contact information
• Fee
Step
On- Street Accessible Parking Policy
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Should the City collect application fees?
Yes
• A fee can deter some
users from submitting
numerous less- thansincere applications
• A fee can help cover
program expenses and
staff time
No
• Charging for a disability
accommodation may
raise equity questions
• Requiring applicants
submit a parking
credential may sufficiently
deter less- than-sincere
applications
Peer City Precedent
• Most Bay Area cities
charge nothing (Berkeley,
SF, Oakland, Emeryville,
Pacifica)
• Existing fees vary:
• San Mateo: $20 5
application
• Artesia: $99 + $4 0 /yr
• Albany: $356 install
On- Street Accessible Parking Policy
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Recommended Fee
On- Street Accessible Parking Policy
Scenario Service Scope Recommended
Range Benchmark Basis Equity Consideration
Application
Intake Only
Administrative
review of
application; no
field visit; eligibility
check only
$50 – $69*
Consistent with
low end of City’s
existing fees
Most accessible
option;
recommended if
equity is a priority
Application &
Brief Field
Verification
Administrative
review plus one
site visit to confirm
eligibility and
space suitability
$69 – $90
Upper end aligns
with Residential
Rental Inspection
Program fee for
single - address site
visits
Moderate;
comparable to fee
for effort requiring
a site visit
*$69 is also the recommended amount for an appeal application. |
How is the application reviewed?
In- Office ‘Desktop’ Review
• Standard checklist
• Virtual reference (e.g., Google
StreetView or similar)
• Additional City data (e.g., GIS map,
application database, etc.)
Field Verification
• 1 staff member visits site
• Uses form to confirm candidate site
meets requirements
• Dimensions
• Free of debris
Step
On- Street Accessible Parking Policy
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Field Review Tools
Standard Checklist Measurement Guidance Prescribed Notetaking Step
On- Street Accessible Parking Policy
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Example D
Closest possible space:
On- Street Accessible Parking Policy
Real World
Example
Developing
Personal Resource
Center
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ADA- compliant curb ramp
near potential space:
On- Street Accessible Parking Policy
Real World
Example
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Real World
Example
One of several existing
spaces in the vicinity:
On- Street Accessible Parking Policy
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No feasible spaces are
identified because multiple
power poles obstruct corner
access
Are there options?
On- Street Accessible Parking Policy
Real World
Example
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When a Fully Accessible Space is Not Feasible
Document Conditions
• Fully accessible space
not feasible here without
a new curb ramp or other
infrastructure
• Paint and signage alone
designate the space but
don’t make it accessible
Align Action with Need
• Application specifies the
applicant’s accessibility
needs that the space
must meet
• Paint- and- signage- only
may be appropriate for
some cases, not others
• Not recommended
where applicant
requires a wheelchairaccessible connection
from the parking space
to the sidewalk
On- Street Accessible Parking Policy
Follow Through
• If the space is designated
before improvements are
built to make the space
fully accessible, the City
should document a
workflow to track
improvements to the
location through the ADA
Transition Plan or another
formal process
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Operations conducts further fieldwork and
proceeds to implementation, as appropriate:
Feasible - Completed
Feasible - Delayed
Denied Due to Field Constraints
How does implementation proceed?
Preliminary Determination
Engineering issues decision based on field
review:
Approved
Denied
Final Determination & Implementation
Step +
Eligible for appeal
On- Street Accessible Parking Policy
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Design to be incorporated
into City’s Standard details
for consistent application of
on-street accessible
parking spaces
On- Street Accessible Parking Policy
Implementation
Facilitated by
Standard Detail
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How does one appeal a denial?
Requirements
• Applicant may submit written appeal
within the allotted timeframe
• City Engineer considers
• Recently installed curb ramp or sidewalk
infrastructure
• Expanded study area of up to two
additional blocks beyond the original
block perimeter
• Updated on-street parking restrictions
or curbside conditions
Step
On- Street Accessible Parking Policy
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Continues to Implementation
Closed, no further administrative
recourse
Operations issues final decision:
Overturned (i.e., Approved)
Upheld (i.e., Denied)
What are the outcomes of an appeal?
Appeal Determination
Step
On- Street Accessible Parking Policy
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How does the process conclude?
Document findings and outcomes
• Operations updates tracking system
• Final status
• Request is closed
• Applicant receives final notification
Step
Reporting of program activity
anticipated annually:
1. Basic application inventory stats
2. Average processing time
3. Appeals filed and outcomes
4. Map or database of all active on -
street accessible parking spaces
citywide
On- Street Accessible Parking Policy
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What ongoing management is required?
Maintenance, Renewal & Removal
• Biannual renewal required, aligned with
DMV placard cycle
• Maintenance occurs via existing ROW
maintenance process
• City staff may identify a space for
removal
• New applicant may request removal Notice/Appeal Period:
• Neighbors within 50 0 feet are notified
• Notice is posted at existing space
On- Street Accessible Parking Policy
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What is the relationship to ADA Transition Plan?
ADA Improvement Hand - off
• Requests identify priority locations where
accessible parking demand exists
• Program inventory feeds into the ADA
Transition Plan
• If a requested location lacks a compliant
curb ramp or accessible route, that gap
gets flagged as a barrier to remediate
• Note: This relationship between parking
and the need for curb ramps is not yet
included in the draft plan.
On- Street Accessible Parking Policy