THIRD AMENDMENT TO
PROFESSIONAL CONSULTANT SERVICES AGREEMENT
ENFOTECH & CONSULTING, INC.
Environmental Compliance Tracking Database Software
for Riverside Water Quality Control Plant
THIS THIRD AMENDMENT TO PROFESSIONAL CONSULTANT SERVICES AGREEMENT ("Third Amendment") is made and entered into this day of _, 20_ _ by and between the CITY OF RIVERSIDE, a California charter city and municipal corporation, hereinafter referred to as "City", and ENFOTECH & CONSULTING, INC., a New Jersey corporation authorized to do business in California, hereinafter referred to as "Consultant", with respect to the following facts:
RECITALS
WHEREAS, on or about January 31, 2013, City and Consultant entered into a Professional Consultant Services Agreement for Environmental Compliance Tracking Database Software for Riverside Water Quality Control Plant ("Agreement") for a 3-year term; and WHEREAS, on or about February 4, 2016, City and Consultant agreed to extend the term of the Agreement by three years, to January 31, 2019, and increase the compensation by an amount not to exceed One Hundred Thousand Two Hundred Dollars ($100,200); and WHEREAS, on or about January 25, 2019, City and Consultant agreed to extend the term f the Agreement by three years, to January 31, 2022, and increase the compensation by ar mount not to exceed One Hundred Twenty-One Thousand Three Hundred Twenty Dollars ($121,320); and
WHEREAS, City is satisfied with the performance of Consultant and desires to extend the term of the Agreement by three years, to January 31, 2025, and increase the compensation by an amount not to exceed One Hundred Three Thousand Two Hundred Dollars ($103,200).
NOW, THEREFORE, in consideration of the foregoing recitals which are incorporated herein by this reference, City and Consultant agree as follows:
Section 1 of the Agreement is hereby amended by adding the additional services as set forth in Exhibit "A-2," attached hereto and incorporated herein by this reference.
Section 3 of the Agreement is hereby amended by adding an additional One Hundred Three Thousand Two Hundred Dollars ($103,200), to be paid in annual increments of Thirty-Four Thousand Four Hundred Dollars ($34,400) as set forth in Exhibit "B-2," attached hereto and incorporated herein by this reference.
3. The term of the Agreement is hereby extended by three years, through January 31, 2025.
All terms and conditions of the Agreement, First Amendment, and Second Amendment not inconsistent with this Third Amendment, shall remain in full force and effect and are incorporated herein by this reference as if set forth in full.
IN WITNESS WHEREOF, City and Consultant have caused this Third Amendment to Professional Consultant Services Agreement for Environmental Compliance Tracking Database Software for Riverside Water Quality Control Plant to be duly executed on the day and year first above written.
CITY OF RIVERSIDE, a California ENFOTECH & CONSULTING, INC., charter city and municipal corporation a New Jersey corporation authorized to do business in California
By: _
City Manager
-i-Yin Jeng, President
Name and Title O
Attest:
City Clerk
By:
long Jery, Secetary
Name and Title
Certified as to funds availability:
By:
Chief Financial Officer
APPROVED AS TO FORM:
By: BlaM
Senior Deputy City Attorney
CERTIFIED AS TO FUNDS AVAILABILITY:
BY: lisbthen
ASSISTANT CHIEF FINANCIAL OFFICER
Exhibit A-2
Scope of Services
1368 How Lane
North Brunswick, NJ 08902
enfotech
Phone: 732.839.1688
Fax: 732.214.8619
www.enfotech.com
November 12, 2021
Mr. Michael Placencia
Environmental Compliance Supervisor
City of Riverside
5950 Acorn Street
Riverside, CA 92504
Subject: Proposal: iPACS System Hosting/Support
Dear Mr. Placencia:
The City of Riverside uses enfoTech iPACS system to support pretreatment programs mandated under the USEPA 40CFR regulations. enfoTech provides iPACS to City under a software-as-a- service agreement and the agreement will expire on 2/19/2022. enfoTech presents this proposal to allow the City to renew the agreement for additional 3 years. (1) Work Scope
enfoTech will provide the following services under a new 3-year service agreement.
YR Service Period Services
From 2/20/2022
1 ¡PACS Hosting & Technical Support (see Attachment A for details) to 2/19/2023
2 From 2/20/2023
¡PACS Hosting & Technical Support (see Attachment A for details) to 2/19/2024
3 From 2/20/2024
¡PACS & Technical Support (see Attachment A for details) to 2/19/2025
(2) Costs and Payment Schedule
enfoTech will keep the hosting and technical support base fee unchanged and be the same amount as those established in current iPACS agreement.
Year Service Period Amount Payment Due Date
1 2/20/2022 - 2/19/2023 $ 34,400 Before 2/20/2022
2 2/20/2023 - 2/19/2024 $ 34,400 Before 2/20/2023
3 2/20/2024 - 2/19/2025 $ 34,400 Before 2/20/2024
Total: $103,200
Mr. Michael Placencia
City of Riverside
FY22-24 iPACS/FAST System Hosting & Support Proposal
Payment Schedule
• ¡PACS Annual Hosting & Technical Support fee will be payable prior to the begin date of each service period. enfoTech payment terms are 30 days net from the invoice date.
This proposal is valid for 90 days from the date of submission.
Thank you for the opportunity to present this proposal to the City for evaluation.
Please contact us for any questions or clarifications. We look forward to continue serving the City of Riverside.
Sincerely,
Tony C. Jeng
Executive Vice President
Enclosures
File - City of Riverside, George Munoz, John Fisher, Lih Soong Mr. Michael Placencia
City of Riverside
FY22-24 PACS/FAST System Hosting & Support Proposal
Attachments
1. Attachment A: iPACS System Hosting & Support
Services
(I) Services included in the Annual Hosting/Support Services program include:
(1) Covered Systems:
iPACS 2 and FAST, or
• iPACS 5 if the City upgrade the services to iPACS 5
(2) Issue tracking and resolution: enfoTech provides an issue tracking procedure and offers the City a web-based project team website to report the issues. Issue resolution will also be tracked on the project web site.
(3) Help Desk: enfoTech will provide a Help Desk phone line to the City for reporting system- related questions and issues. The Help Desk will provide the 1s* line of technical support for the end users. When needed, WebEx conference calls will be used to streamline our technical support service.
• Help Desk:
• Voice technical support, Monday through Friday, 9:00 AM to 6:00 PM EST. • Email support
• enfoTech will respond to support requests within eight hours. If a solution cannot be provided within eight hours, enfoTech will provide:
• Explanation of technical nature of the issue
/ Current status of resolving the issue
/ Estimated timeline to resolve the issue
• Secured FTP support. Files that are not capable of sending through email can be transferred through the file transfer protocol set forth by enfoTech. (4) Software updates: enfoTech will continue enhancing iPACS and all of the modules delivered to the City with new updates. All updates will be deployed onto the iPACS web hosting service at enfoTech. In general, we will have two types of updates. • Regular updates: are on a 6 month release frequency. All updates will be fully compatible with the external system interface modules developed for the City. Updates will include release notes with detailed description of the changes.
Emergency Patches: provided as needed. enfoTech may issue certain emergency patches to address show-stopper and critical issues reported by the City. (5) Secured VPN support: enfoTech will provide secured VPN access to allow the City access to the Riverside iPACS Database for the purpose of creating or modifying Crystal Reports. (6) Hosting Services: Managed hosting and ongoing support for the iPACS system in accordance with the Service Description, the Service Level Guarantees, and other specifications described in Appendix F of Exhibit A of the original project contract dated January 31s, 2013.
Exhibit B-2
Compensation
1368 How Lane
North Brunswick, NJ 08902
enfoTech
Phone: 732.839.1688
Fax: 732.214.8619
www.enfotech.com
November 12, 2021
Mr. Michael Placencia
Environmental Compliance Supervisor
City of Riverside
5950 Acorn Street
Riverside, CA 92504
Subject: Proposal: iPACS System Hosting/Support
Dear Mr. Placencia:
The City of Riverside uses enfoTech iPACS system to support pretreatment programs mandated under the USEPA 40CFR regulations. enfoTech provides iPACS to City under a software-as-a- service agreement and the agreement will expire on 2/19/2022. enfoTech presents this proposal to allow the City to renew the agreement for additional 3 years. (1) Work Scope
enfoTech will provide the following services under a new 3-year service agreement.
YR Service Period Services
From 2/20/2022
1 ¡PACS Hosting & Technical Support (see Attachment A for details) to 2/19/2023
From 2/20/2023
¡PACS Hosting & Technical Support (see Attachment A for details) to 2/19/2024
3 From 2/20/2024
¡PACS & Technical Support (see Attachment A for details) to 2/19/2025
(2) Costs and Payment Schedule
enfoTech will keep the hosting and technical support base fee unchanged and be the same amount as those established in current iPACS agreement.
Year Service Period Amount Payment Due Date
1 2/20/2022 - 2/19/2023 $ 34,400 Before 2/20/2022
2 2/20/2023 - 2/19/2024 $ 34,400 Before 2/20/2023
3 2/20/2024 - 2/19/2025 $ 34,400 Before 2/20/2024
Total: $103,200
Mr. Michael Placencia
City of Riverside
FY22-24 iPACS/FAST System Hosting & Support Proposal
Payment Schedule
• iPACS Annual Hosting & Technical Support fee will be payable prior to the begin date of each service period. enfoTech payment terms are 30 days net from the invoice date.
This proposal is valid for 90 days from the date of submission.
Thank you for the opportunity to present this proposal to the City for evaluation.
Please contact us for any questions or clarifications. We look forward to continue serving the City of Riverside.
Sincerely,
Tony C. Jeng
Executive Vice President
Enclosures
File - City of Riverside, George Munoz, John Fisher, Lih Soong Mr. Michael Placencia
City of Riverside
FY22-24 iPACS/FAST System Hosting & Support Proposal
Attachments
1. Attachment A: iPACS System Hosting & Support
Services
(I) Services included in the Annual Hosting/Support Services program include:
(1) Covered Systems:
• ¡PACS 2 and FAST, or
• ¡PACS 5 if the City upgrade the services to iPACS 5
(2) Issue tracking and resolution: enfoTech provides an issue tracking procedure and offers the City a web-based project team website to report the issues. Issue resolution will also be tracked on the project web site.
(3) Help Desk: enfoTech will provide a Help Desk phone line to the City for reporting system- related questions and issues. The Help Desk will provide the 1st line of technical support for the end users. When needed, WebEx conference calls will be used to streamline our technical support service.
• Help Desk:
• Voice technical support, Monday through Friday, 9:00 AM to 6:00 PM EST. • Email support
enfoTech will respond to support requests within eight hours. If a solution cannot be provided within eight hours, enfoTech will provide:
• Explanation of technical nature of the issue
/ Current status of resolving the issue
/ Estimated timeline to resolve the issue
Secured FTP support. Files that are not capable of sending through email can be transferred through the file transfer protocol set forth by enfoTech. (4) Software updates: enfoTech will continue enhancing iPACS and all of the modules delivered to the City with new updates. All updates will be deployed onto the iPACS web hosting service at enfoTech. In general, we will have two types of updates. • Regular updates: are on a 6 month release frequency. All updates will be fully compatible with the external system interface modules developed for the City. Updates will include release notes with detailed description of the changes. • Emergency Patches: provided as needed. enfoTech may issue certain emergency patches to address show-stopper and critical issues reported by the City. (5) Secured VPN support: enfoTech will provide secured VPN access to allow the City access to the Riverside iPACS Database for the purpose of creating or modifying Crystal Reports. (6) Hosting Services: Managed hosting and ongoing support for the iPACS system in accordance with the Service Description, the Service Level Guarantees, and other specifications described in Appendix F of Exhibit A of the original project contract dated January 315t, 2013.