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Innovation & Technology Department
DEPARTMENT OVERVIEW AND
EMPLOYEE RECOGNITION
City Council Meeting
September 20, 2022
RiversideCA.gov
2 DEPARTMENT MISSION
• Provide an exciting, challenging, and rewarding environment where team members derive satisfaction from challenging assignments, continued professional growth, personal accomplishments, and the success of City of Riverside departments in meeting their operational and service objectives.
• Work collaboratively with other departments and
organizations to improve the quality of life in the
City through economic development.
• Achieve innovative , practical, and reliable
solutions to City problems, optimize processes
through information technology leadership and
professional services; and
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3 EMPLOYEE RECOGNITION PROGRAM
Five Annual Awards:
• Employee of the Year
• Service Awards
• Innovation & Technology Officer (ITO) Awards
• CIO Award for Outstanding Leadership
• People’s Choice Award (temporary hiatus)
Quarterly/Periodic:
• Employee of the Quarter
RiversideCA.gov
4 • 526 Citywide technology Orders
• 475 Purchase Requisitions
• 150+ Citywide software contract renewals
• 800+ Invoices for citywide technology purchases
• 15,966 service requests were completed
• 91% extremely satisfied with service request
response, communication, knowledge, and service
STAFF PRODUCTIVITY
FISCAL YEAR 2021/2022
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5 2019 Service Award
• CJ Smith – 5 Years
SERVICE AWARDS
2020 Service Awards
5 Years
• Rosalinda Acosta
• Steve Crunk
• George Khalil
• Prasad Mahale
• Chris Tilden
RiversideCA.gov
6 Emely Dacara – 20 Years
2021 SERVICE AWARDS
• Ken Althiser
• Jesus Barraza
• Darryl Batten
• Brian Castillo
• Chris Davidson
• Thomas
Dominguez
Five Years
• Louis Felder
• Jason Ha
• Harry Huang
• Bryan Johnson
• Vijay Mali
• James Mariner
• Antonio Moise
• Andy Montes
• Daniel Perez
• Nghi Quach
• Lisa Pierce
• Paul Anthony
Rivera
• Jesse Silva
• Gurjot Singh
• Carlos Robles
• Raphael Song
• Arian Tay
• Nehemiah Willis
• Tim Wilson
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7 INNOVATION & TECHNOLOGY OFFICER (ITO)
AWARDS 2019
Bryan Johnson Nghi Quach
CJ SmithCarlos Robles
RiversideCA.gov
8 INNOVATION & TECHNOLOGY OFFICER (ITO)
AWARDS 2020
CLIENT SERVICES TEAM
Andy
Montes
Ken
Althiser
Angela
Morales
Emely
Dacara
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9 INNOVATION & TECHNOLOGY OFFICER (ITO)
AWARDS 2021
Daniel Perez
RiversideCA.gov
10 INNOVATION & TECHNOLOGY
2020 CIO Award for Outstanding Leadership
CJ Smith Ted Cronin
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11 INNOVATION & TECHNOLOGY
2021 CIO Award for Outstanding Leadership
Steve Crunk Chris Davidson
RiversideCA.gov
12 EMPLOYEE OF THE QUARTER
2020 Quarter
Ken Althiser
2020 Quarter 2
Arian Tay
2020 Quarter 1
Emely Dacara
2019 Quarter4
Daniel Perez
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13 EMPLOYEE OF THE QUARTER
2021 Quarter 2
Nghi Quach
2021 Quarter 3
Angela Morales
2020 Quarter 4
Thomas
Dominguez
2021 Quarter 1
Chris Tilden
RiversideCA.gov
14 EMPLOYEE OF THE QUARTER
2021 Quarter 4 2022 Quarter 1
Bryan Johnson James Mariner
2022 Quarter 2
Gurjot Singh
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15 2019 EMPLOYEE OF THE YEAR
Carol Carr
RiversideCA.gov
16 2020 EMPLOYEE OF THE YEAR
Nehemiah Willis
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17 2021 EMPLOYEE OF THE YEAR
Andy Montes
RiversideCA.gov
18 2019 DEPARTMENT AWARDS
2019 AWARD OF
EXCELLENCE
in the Government
Experience Award1st
AMONG TOP 5
in “Equipt to Innovate”
National Survey of Cities
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19 2020 DEPARTMENT AWARDS
6th
in the Digital Cities
Award for Cities
over 250,00 Citizens
2020 AWARD OF
EXCELLENCE
RiversideCA.gov
20 2021 DEPARTMENT AWARDS
6th
in the Digital Cities
Award for Cities
over 250,00 Citizens
2021 AWARD OF
EXCELLENCE
20th Anniversary
Participation Award
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21 RECOMMENDATION
That the City Council receive and file an overview of the Innovation and Technology Department, including
recognition of the Department’s employees.
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