Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 2 Table of Contents
BELFOR Statement of Understanding and Approach ........................................................ 4 Contractor Information ............................................................................................... 5 Contractor Personnel .................................................................................................. 6 Experience and References .......................................................................................... 6 Exhibit A - Scope of Services ....................................................................................... 8 Exhibit C - Evidence of Insurance ............................................................................... 17 Exhibit D - Iran Affidavit ........................................................................................... 19 Exhibit E - Disclosures .............................................................................................. 20 BELFOR Attachments ............................................................................................... 24 Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 3 March 15, 2023
Caitlin Starkey, RFP Facilitator
City of Riverside, Finance-Purchasing Division
Finance Department
3900 Main Street
Riverside, CA 92522
Re: Emergency and Non-Emergency Restoration Services RFP - 2266 Dear Ms. Starkey:
Thank you for this opportunity to submit the enclosed proposal for Emergency and Non- Emergency Restoration Services for the City of Riverside. Being solely in the property repair and construction business for 77 years, you can count on BELFOR's extensive resources and depth of experience. Our team members have many years of performing restoration services for government entities throughout the State of California as well as for City and County governments all over the country.
BELFOR understands your critical role in the community and the importance of restoring operations as quickly and as safely as possible with a goal of maintaining Continuity of Operations (COOP).
The responding office, BELFOR Riverside is a strong, resourceful and well-established office that has been providing restoration services in the area for 23 years. Once an emergency response has been received (24/7/365 by BEFLOR Personnel), a documented sequence of events is set into motion:
General Manager Jeff Gildner is notified and will be your point of contact throughout.
Responding emergency crew is dispatched to assess the damage, paying special attention to any potential environmental concerns.
Property stabilizing steps (board-ups, fencing, locks, etc.) commences.
Site walk-through with BELFOR and City officials to begin to develop scope of damages and plan for remediation and restoration.
Should broader resources be required, BELFOR Riverside can reach out to any of the eleven other BELFOR California offices (Bakersfield, Central Los Angeles, Fresno, Los Angeles, Modesto, Palm Springs, Sacramento, San Diego, San Fernando Valley, San Francisco, and San Jose) as well as the entire BELFOR USA Group network. Following are the key contacts pertaining to this RFP:
Chris Jones, Chief of Staff
BELFOR USA Group, Inc.
185 Oakland Avenue
Birmingham, Ml 48009
Phone: 248.594.1144
Email: [email protected]
Jeff Gildner, General Manager
BELFOR Riverside
3443 Durahart St.
Riverside, CA 92507
Phone: 951.682.7000
Email: [email protected]
Thank you for your consideration and we look forward to hearing from you! Sincerely,
Rachel Manos, General Counsel
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 4 BELFOR Statement of Understanding and Approach
Wi
th 77 years of restoration experience, BELFOR understands the critical nature in responding to and quickly addressing structures imperative to county operations. In fact, BELFOR teams have encountered every type of property damage imaginable - both natural and man-made. Our extensive safety program focuses on response in hazardous situations of all kinds in a safe and environmentally responsible way.
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ur triple-pronged approach ensures the City of Riverside’s projects are resolved quickly and comprehensively to ensure Continuity of Operations (COOP) is the focus from the very beginning of any project, aided by constant collaboration with the appropriate City of Riverside emergency team regarding priorities.
E
very employee - from initial interview with the company through weekly training sessions- is cultured and trained to the necessity of responding to our clients’ needs to maintain business continuity. BELFOR is wholly owned and can therefore control all job assignments and direction. BELFOR will:
► Respond immediately
Our BELFOR Riverside personnel will assist you directly during business hours. After hours, calls will be answered by our BELFOR National Dispatch Call Center and the agent will connect the caller directly with the on-call Emergency Manager in the Riverside office. This office will be backed up closely by our other nearby locations in Anaheim and Los Angeles and Central Los Angeles, along with BELFOR’s other California locations in Bakersfield, Fresno, Modesto, Palm Springs, Sacramento, San Diego, San Fernando Valley, San Francisco, and San Jose. Each location is a full-service office and warehouse stocked with restoration and construction materials, supplies, and equipment. ► Conduct a Thorough Assessment
Responding emergency crews will come prepared and equipped to immediate mobilize the property/properties, ensuring safety and begin to develop a plan of action for restoration. ► Deliver a prompt resolution
Upon contact by the Aransas County, BELFOR will respond effectively and safely to a wide variety of unique and potentially hazardous situations. Our training programs and staff experience ensure mitigation and restoration procedures are performed according to industry standards and within any federal and state requirements.
Project Approach
A
lthough all emergencies, all responses, and all recoveries are unique, the following are some common issues, procedures, and expectations of perhaps a typical event. 24/7/365 Emergency Dispatch
To activate an emergency response, Aransas County personnel will call BELFOR’s in-house Call Center at 800-856-3333, which is answered 24/7/365 by BELFOR employees.
A
fter a few initial questions, the caller will be connected directly with an on-call manager in the nearest BELFOR office to the loss, who can immediately dispatch manpower and equipment to the emergency scene. Simultaneously, Jeff Gildner, National Account Manager, will be alerted.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 5 Response and Initial Assessment
Responding emergency crews come prepared and equipped to implement immediate security measures, such as board-ups or shrink wrap for exposed areas, perimeter fencing, locks, lock in/out procedures, etc.
Contractor Information
T
his section shall include contact person information, address and telephone number of the Contractor main office and branch offices. Each Contractor shall identify itself as to the type of organizational entity (corporation, sole proprietorship, partnership, joint venture, etc.).
Any supplemental information that Contractor believes may be pertinent to the selection process may be provided.
T
he responding office with be:
BELFOR Riverside
3443 Durahart Street
Riverside, CA 92507
24-Hour Emergency Hotline: 877.543.8236
Primary Contact: Jeff Gildner, General Manager
The Riverside office will be closely supported by 11 additional offices in California along w ith 130 offices in the U.S., 42 in Canada and over 450 around the world. BELFOR is both globally strong and locally focused. BELFOR teams are able to respond immediately in almost every major market in North America and many around the world.
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ELFOR’s headquarters are at:
BELFOR Birmingham
185 Oakland Avenue
Suite 150
Birmingham, MI 48009
Ph: 248.594.0464
Chief of Staff: Chris Jones
BELOR is a privately held, C-type corporation. All locations are wholly-owned by BELFOR USA Ltd.; there are no franchise locations. This allows us to control quality and consistency of services nationwide and to mobilize resources effectively during area-wide disasters.
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s a very large company that performs over 68,000 projects a year, BELFOR is not aware of any prior material contractual issues that would prevent us from completing our obligations to your company.
BELFOR has a current GC license for the state of California and a Business License for the City of Riverside. Please refer to BELFOR Attachments for these documents.
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ELFOR’s DIR Registration number is: 1000013546
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 6 Contractor Personnel
• Jeff Gildner - General Manager, Primary Contact
Years with BELFOR: 10
Certifications: IICRC WRT, IICRC AMRT, Asbestos Building Inspector ASHE (American Society of Healthcare Engineers), HIC (Hospital Construction), Insurance Subrogation 1 & 2, OSHA – 10 Hour • S
uraj Lutchmansingh - Senior Estimator
Years with BELFOR: 7
Certifications: Fire and Smoke Restoration, Water Damage Restoration, Odor Remediation, Licensed General Contractor
• R
udy Villareal - Estimator
Years with BELFOR: 1
Certifications: ICRC Certified #143242, Water Damage, Fire and Smoke Damage, Applied Structure, Odor Control
• B
randen Belshey - Estimator
Years with BELFOR: 1
Experience and References
References
1. County of Fontana
Contact name and title: Todd Heagstedt, Supervisor
Email: th [email protected]
Telephone number: 909.350.6764
Summary of work performed: Various Mold remediation and repair projects.
2. City of Riverside
Contact name and title: Jackie Godinez, Risk Management Email: [email protected]
Telephone number: 951.826.5693
Summary of work performed: Various Mold remediation and repair projects. 3: City of Ontario
Contact name and title: Doug Sorel, Senior Management Analyst Email: [email protected]
Telephone number: 909.408.1873
Summary of work performed: City’s preferred Board-up contractor (won in 2022). Prior to that, performed various mold remediation and repair projects.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 7 Experience
B
ELFOR Riverside has been providing restoration services in the area for 23 years. They are a well-staffed, fully equipped office with a reputation for being a reliable and knowledgeable partner. Refer to Exhibit D for specific examples.
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n a broader sense, BELFOR USA Group, Inc. has partnered with municipalities both large and small throughout the U.S. We understand the criticality of keeping city offices operational with limited down time.
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e’ve provided the following remediation and restoration services to city entities in the last three years alone:
• Large Municipality in southeastern U.S.: Water damage restoration and wind damage restoration services (roofing) as well as remodel of 18 handicap showers .
• Large State Park in northwestern U.S.: Stabilized the environment and cleaned debris resulting from a flash flood. In addition to the landscape restoration, BELFOR also provided water extraction and structural drying of historical buildings.
• Fire Department in Midwest U.S. : BELFOR performed smoke remediation and water damage restoration to the kitchen after a fire broke out. Because the Fire Department had to be ready to deploy at any time of day or night, BELFO R m
aintained operations during the remediation process.
• Historical village municipal building in Midwest U.S.:
After a major windstorm , BELFOR performed initial safety inspections and was able to stabilize the building to prevent further damage. Structural restoration to the roof, chimney and internal ceilings was performed while ret aining the building’s historical character.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 8 Exhibit A - Scope of Services
The full scope of work shall include but not be limited to:
Sewage Cleanup and Remediation
Water Extraction
Structural Drying and/or Floor Drying
Floor, Carpet, and Rug Cleaning/D isinfecting/Sanitizing Deodorize/Odor Removal
Antimicrobial Treatment
Structural Dehumidification
Mold Remediation
Drying Equipment Monitoring
Upholstery Cleaning
Other restoration or remediation services, as needed
BELFOR’s complete line of restoration se rvices - including reconstr uction and technical services–affords the most streamlined, cost- effective path to final restoration and full operational recovery.
As a full-service restoration contractor, BELFOR team members focus on the best solution for each project, knowing the method of recovery is not influenced by a particular service line.
The timeliness of the initial response and the ability to fast- track any size project equates to an overall smaller loss and minimal property disruption.
Complete Service List
• Emergency Services 24-7-365
• Emergency Board-up / Shoring / Shrink Wrap
• Water Extraction & Dehumidification
• Corrosion Control
• Safety Inspection & Evaluation
• Selective Demolition
• Site Containment
• Water, Fire, Storm Damage Restoration
• Deodorization
• Structural Drying/Desiccant Dehumidification
• Air Duct Decontamination
• Detailed Structural Cleaning
• Contents Restoration
• Covid-19 Cleaning Services
• Proactive, Suspected and Confirmed Case Cleaning
• Leader from the beginning of the crisis in mid-February • Decontaminated the Diamond Princess Cruise Ship in Japan in March; • Relied on by several high profile clients in major industries, including healthcare • Reconstruction & Contracting
• Full-service General Construction
• Interior Build-Out and Finishes
• High-Rise, Historic and LEED-certified Reconstruction and Restoration • Mold Remediation
• Industry Leader in Developing Current Mold Remediation Standards • Environmental Control / Assessment
• Common Sense Solutions
Complete Service List Continued…
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 9 • Vital Records Recovery
• Detailed Inventory/Secure Storage
• Book, Document & Media Recovery
• Electronics & Machinery Restoration
• Computer & Electronics Restoration
• Manufacturing Equipment Rebuild
• Data Recovery
• Semiconductor Equipment
• Environmental Services
• Site Remediation – Asbestos, Mold and Lead
• Hazardous Waste Management
• Spill Response
• Consulting & Pre-Planning
Sewage Cleanup and Remediation
Sewage is a Category 3 water loss and, due to the health and safety concerns for occupants, requires additional steps during restoration. These steps include: identifying structural components that need to be removed and disposed, setting critical barriers to prevent cross contamination and installing HEPA filtered air scrubbers to clean ambient air and applying sanitizing chemicals.
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henever possible, sewage is returned back into the sanitation system of origin.
Water Extraction
BELFOR protocols and procedures are based on the IICRC S500, Standard and Reference Guide for Professional Water Damage Restoration. Our trained personnel can respond and mitigate moisture in any type of facility, from residential to commercial, school, high rise to hospital or manufacturing facility.
E
mphasis in our emergency response is on safety and immediate mitigation procedures to minimize property damage. These include:
• Risk management and hazard identification (including asbestos) • Discover and eliminate the source of the water
• Water extraction
• Furniture blocking and manipulation of other contents out of harm’s way • Pad removal (if necessary)
• Application of antimicrobials
• Measuring moisture levels in structural areas (walls, ceilings, floors) • Rapid reduction of humidity and stabilization of temperature Re
moving standing water from the environment to stabilize conditions is an immediate goal upon arrival at a disaster scene. BELFOR teams are trained and highly adept at tracking hidden moisture to avoid long-term, undetected water damage problems and mold issues.
Infrared cameras help ensure effective moisture detection.
P
roper water damage restoration involves moving and securing contents, extracting excess physical water, identifying affected structural materials (walls, floors, ceilings) using moisture sensing/detection equipment, establishing target drying goals and installing necessary drying equipment.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 10 L
ike sewage losses, flood water is a Category 3 water loss. This requires BELFOR to: identify structural components that need to be removed and disposed, set up critical barriers to prevent cross contamination, and install HEPA filtered air scrubbers to clean ambient air and applying sanitizing chemicals.
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n Category 3 water losses, porous items are not salvageable. However, semi-porous items of value are analyzed further to determine restorability. Every situation and client is different, so this is determined on a case by case basis.
Structural Drying and/or Floor Drying
Our crews employ effective drying methods based on the science of drying. Psychrometrics weighs all pertinent variables, establishes goals and determines how best to recognize and document goal- attainment. Calculating the accurate amount, type and size of equipment needed, placement of same and number of air exchanges in a facility is crucial to rapid drying, minimizing property damage and avoiding complications from mold. BELFOR utilizes the most sophisticated dehumidification and monitoring equipment in the industry, along with highly-trained personnel to provide effective results and eliminate environmental concerns. Structural drying is very site-specific and one size never fits all.
A moisture map is developed in the initial response. Daily inspections are performed to assure drying efficiency. BELFOR maintains drying logs throughout the project to monitor moisture content and
psychrometric
conditions. No drying is
complete until
Equilibrium Moisture
Content is attained.
Photo documentation is
provided on every
project.
At right: BELFOR crews
utilize infrared cameras to
identify moisture damage.
Floor, Carpet, and Rug
Cleaning/Disinfecting/Sanitizing
BELFOR’s trained restoration personnel are fully certified in cleaning and sanitizing flooring - hard or carpeted, as well as rug cleaning and sanitizing when necessary.
Deodorize/Odor Removal
To combat odors associated with virtually any disaster, and help eliminate health and safety concerns, BELFOR combines the use of specially trained technicians with the most up -to-date dehumidification and air purifying equipment available today.
P
roprietary applications and techniques for the removal of source odors have been developed by the BELFOR National Technical Service Division.
The most effective way to remove odor is to remove the source of the odor, versus sealing or masking techniques only, which can leak odor over time and as materials expand. BELFOR guarantees smoke odor removal on all of its fire damage projects.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 11 Ozone treatment and offers safe and highly effective deodorization for contents, governed by strict OSHA and WCB guidelines.
D
uct cleaning is typically necessary to eliminate odor after a fire. BELFOR owns a commercial duct cleaning company called Ductz, which can provide critical services in tandem with restoration crews.
Antimicrobial Treatment
In commercial environments, cleaning the air delivery system is a vital step after major restoration projects to prevent re- contamination of cleaned areas and to extend the life of the mechanical systems.
A
s a policy, all Belfor commercial mold/fire projects require the HVAC mechanical systems to have a complete internal assessment conducted to understand the impact and extent of the event. This reduces B ELFOR's liability and helps determine how to structure final clearance for the building. This is especially the case with microbial projects because several States now require this by law.
Ef
fective duct cleaning removes soot an d construction dust, as well as mold, bacteria, fungi and other microbes. It is often a critical step to eliminating odors and ensuring the environment is safe for building occupants.
B
ELFOR is qualified to service Commercial type 1 and type II Systems, w hich includes direct expansion or chilled water systems and typical residential HVAC systems. We are qualified to repair, replace, clean or decontaminate, reinsulate, including normal maintenance procedures.
Structural Dehumidification
BELFOR owns the lar gest fleet of dehumidification equipment the USA. Beyond the extensive inventory warehoused in all of our offices around the country, thirty (30) mobile warehouses of auxiliary equipment are available for dispatch anywhere around the country. Each holds ov er 200 additional pieces of drying equipment.
A
n exclusive agreement with Aggreko - the largest supplier of dehumidifiers, power generation and temporary temperature control equipment in the world – gives us immediate access to additional equipment and specialty equipment beyond our own capacity. Per our agreement, BELFOR is the only restoration company Aggreko may supply. This is especially beneficial during regional or national catastrophes when resources elsewhere are depleted.
Mold Remediation
BELFOR technicians bring trained expertise to every mold remediation project, including: strategic response, proper assessment, engineering controls, remediation barriers, state -of-the-art equipment, risk -specific protocols, measured results, and highly -experienc ed remediation teams.
O
ur Standard of Care is a combination of the IICRC S520 (Standard and Reference Guide for Professional Mold Remediation) and the City of Riverside’s standards.
Members of BELFOR’s National Technical Services Division are leaders in t he industry and helped author the current IICRC S520 Standard in use today.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 12 Drying Equipment Monitoring
Drying equipment is monitored using the BELFOR Compliance System (BCS). BCS is a fully customized software program that provides quality control and ti meline adherence for all BELFOR projects.
Equipment, consumable and personnel tracking worksheets are used in conjunction with BCS.
Equipment is tracked using an internal software system which allows us to check equipment.
Email correspondence, photos and other documentation for the project are all captured.
All BELFOR equipment is cleaned, tested and verified after project use and prior to being restocked. Tested equipment is logged and tracked. If equipment is not mobilized for an extended period, it is taken out of stock, re-verified, logged and then placed back into stock ready for deployment.
Upholstery Cleaning
In most losses, 60% of the textiles coming out of the property damaged by fire or water will get wet-cleaned or laundered. In the dry cleaning process, there is a solvent being used.
BELFOR employs a two-bath dissolution system to remediate a higher level of contaminant than a corner drycleaner does.
Other restoration or remediation services, as needed
BELFOR is unique in that while we are licensed general contractors, we are also remediation specialists. All of our technicians, estimators and managers have this dual perspective on projects, allowing them to understand building systems, determine if restoration or reconstruction is the best c ourse of action, and implement the appropriate solutions immediately. This also allows BELFOR to fast -track many projects by eliminating duplication of effort and reducing job site conflicts.
Reconstruction
With more than 70 years of reconstruction experi ence, BELFOR has an unmatched depth of resources and knowledge. Our offices and personnel are a part of the communities that they serve. They understand their community’s needs. BELFOR works with insurance adjusters, oftentimes several on a single project to mitigate property damage, address hidden moisture and/or mold, safely nullify disaster scene hazards, repair damage from construction defects, and identify building components that can be restored vs. replaced. We work on accelerated timelines to drastically reduce business interruption for our commercial clients.
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ELFOR USA has been the #1 Insurance Reconstruction Company on the List of Top 500 Remodeling Companies since 2001. We have also garnered numerous awards that recognize excellence in the resto ration industry, including Apex, Chrysalis and Phoenix Awards. A complete list is available upon request.
Capabilities
As a full service General Contractor, we can coordinate all needed services - hiring architects, engineers, testing firms, and any necessary trades in order to stabilize and reconstruct a property. We perform interior renovation / build -back as well as comple te core and shell construction.
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construction Capabilities after a loss include: 24 -hour emergency response; Site containment/temporary shoring; Intrusive investigation/selective demolition; Full scale carpentry; Complete electrical, mechanical and plumbing; Complete exterior envelope reconstruction; Construction defect reconstruction; All roofing configurations; Interior build - out an d finishes; Complex installation and interior finishes; High -rise reconstruction and restoration and historic reconstruction and restoration.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 13 Historic Site Restoration Services
BELFOR has restored many historic properties through the years, many of these for museums, universities and municipal entities. Great care is taken to salvage, clean and reuse original building materials. Custom made building components can be meticulously made to match original finishes. Examples on previous projects include coppe r roof panels recreated by coppersmiths, windows with period antique glass, and hand-painted, replicated wallpaper.
Vital Record Recovery Services
Being the technical leader in vital record recovery services since 1993, every imaginable type of vital record has been restored by BELFOR’s Technical Services Division.
Audiotapes Laser Discs Periodicals
Books Library Material Photographs
CDs/DVDs Manuscripts Plans
Data Files Maps Slides
Diskettes Microfiche Transparencies
Documents Microfilm Vellum
Drawings Negatives Videotapes
Files Paintings Vital Records
Film Parchment X-Rays
Audiotapes Laser Discs Periodicals
Books Library Material Photographs
CDs/DVDs Manuscripts Plans
Data Files Maps Slides
Diskettes Microfiche Transparencies
Documents Microfilm Vellum
Drawings Negatives Videotapes
Files Paintings Vital Records
Film Parchment X-Rays
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 14 Technical Services Division
Our Technical Services Division, comprised of Certified Restorers, PhD chemists and other restoration professionals, the Technical Services team have created many superior products and recovery methods for all types of media. This results in higher efficiency and greater options for restoration, translating to better quality and faster recovery.
T
he experience and knowledge of these professionals has contributed to the overall knowledge and expertise of the vital records recovery industry. Some of this team’s innovation include a proprietary process to separate fused X-Ray films and true mobile vacuum freeze-drying technology for transport to disaster scenes.
T
his team also extensively researched and developed a proprietary dosage amount for gamma treatment. This dosage ensures complete elimination of all contaminants with the least amount of
degradation to the items being treated.
• M itigation - BELFOR teams provide immediate emergency mitigation services, including security, pack-out, inventory and freezing of affected materials, as well as stabilization of the environment.
• Mobile Units – A fleet of Mobile Freeze-drying Chambers is available for transport to disaster scenes for large losses and/or if documents can’t leave the premises.
Vital Records Laboratories
Document Laboratories in the U.S. are located in Fort Worth, TX; Philadelphia, PA; and San Francisco, CA. International Document Laboratories are located in Vancouver and Toronto, Canada; London, U.K.; Paris, France; Prague, Czech Republic, and, Israel.
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ELFOR employees are highly trained in response techniques and proper mitigation procedures and would self-perform the vast majorities of services outlined in this proposal.
T
here are approximately 30 vital records treatment personnel on the BELFOR team and over 150 employees trained in various aspects of retrieval and mitigation of vital records.
B
ELFOR maintains a network of professional contacts including conservators, preservation professionals, archivists, curators, etc., which can be called on for specialized knowledge and direction. Membership and involvement in the following groups provide additional expert consultation, as required:
• Association of Specialists in Cleaning and Restoration (ASCR) • Association of Records Managers and Administrators (ARMA) • Society of American Archivists (SAA)
• American Institute for Conservation of Historic and Artistic Works (AIC) Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 15 Book & Document Services Available
• Drying Methodologies Available
V acuum Freeze Drying
T hermal Vacuum Freeze Drying
L ow Humidity On -Site Desiccant Drying
• Fire Damage Document Services
S moke and Soot Particulate Removal – to remove contaminants and eliminate odor
S tra ightening, Realignment, Trimming, Reprocessing – to remove or repai r p
ortions of permanent damage
Re-m atting and Framing
R ebinding and Leather repairs
Re-j acketing
Oz one Deodorization – to expedite the out- gassing of finite traces of soot particulate too small to be removed, but still produce an odor D ocument Copying and Imaging
D e -acidification – to restore chemical balance to documents • Mold Remediation and Bacterial Decontamination Services G amma Radiation
E lectron Beam Radiation (Canada)
P hysical Contami nant Removal
• Document Copying, Imaging, and Scanning
• Deodorization
Oz one Deodorization – Use of ozone gas (O3) to oxidize and remove finite traces of soot
Hy droxyl Deodorization – An oxidation process similar to ozonation Award -Winning General Contractor
BELFOR is a fully-licensed General Contractor and has been the #1 Restoration Company on the Top 500 U.S. Remodelers List since 2001 as determined by National Association of the Remodeling Industry and the Remodelers Council of the National Association of Home Builders.
Continuous Process Improvements
• We respond to complex challenges with innovative thinking. • We deploy our skills and resources to maximum efficiency. • We examine our procedures and adopt them to the task at hand. • We have an active dialogue with the industry’s leading estimating software firms to assure accurate pricing.
• We continuously experiment with new cleaning products and add those that offer advantages to our line of products. These are developed and rigorously tested by BELFOR’s Research and Development department in Dusseldorf, Germany, to determine effectiveness and environmental impact.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 16 • W
e evaluate all new restoration equipment that comes on the market and immediately integrate those with improvements.
• Our clients are encouraged to report our performance with candor. • There are periodic third-party audits of project scopes of work, invoices, and other project documentation for quality control and to improve job files.
BELFOR is the “best total cost” solution for the property restoration industry. BELFOR team members focus on the best solution for each project, knowing the method of recovery is not influenced by a particular service line. The timeliness of the initial response and the ability to fast-track any size project equates to an overall smaller loss and minimal property disruption.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 17 Exhibit C - Evidence of Insurance
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 1 IRAN CONTRACTING ACT OF 2010 COMPLIANCE AFFIDAVIT
(California Public Contract Code Sections 2200-2208)
The California Legislature adopted the Iran Contracting Act of 2010 to respond to policies of Iran in a uniform fashion (PCC § 2201(q)). The Iran Contracting Act prohibits bidders engaged in investment activities in Iran from bidding on, submitting proposals for, or entering into or renewing contracts with public entities for goods and services of one million dollars ($1,000,000) or more (PCC § 2203(a)). A bidder who “engages in investment activities in Iran” is defined as either:
1. A bidder providing goods or services of twenty million dollars ($20,000,000) or more in the energy sector of Iran, including provision of oil or liquefied natural gas tankers, or products used to construct or maintain pipelines used to transport oil or liquefied natural gas, for the energy sector of Iran; or
2. A bidder that is a financial institution (as that term is defined in 50 U.S.C. § 1701) that extends twenty million dollars ($20,000,000) or more in credit to another person, for 45 days or more, if that person will use the credit to provide goods or services in the energy sector in Iran and is identified on a list created by the California Department of General Services (DGS) pursuant to PCC § 2203(b) as a person engaging in the investment activities in Iran.
The bidder shall certify that at the time of submitting a bid for new contract or renewal of an existing contract, the bidder is not identified on the DGS list of ineligible businesses or persons and that the bidder is not engaged in investment activities in Iran in violation of the Iran Contracting Act of 2010.
California law est ablishes penalt ies for providing false cert ificat ions, including civil penalt ies equal t o t he great er of $250,000 or t w ice t he amount of t he cont ract for w hich t he false cert ificat ion w as made; cont ract t erminat ion; and t hree-year ineligibilit y t o bid on cont ract s (PCC § 2205).
To comply with the Iran Contracting Act of 2010, the bidder shall provide its vendor or financial institution name, and City Business Tax Registration Certificate (BRTC) if available, in completing ONE of the options shown below.
OPTION #1: CERTIFICATION
I, the official named below, certify that I am duly authorized to execute this certification on behalf of the bidder or financial institution identified below, and that the bidder or financial institution identified below is not on the current DGS list of persons engaged in investment activities in Iran and is not a financial institution extending twenty million dollars ($20,000,000) or more in credit to another person or vendor, for 45 days or more, if that other person or vendor will use the credit to provide goods or services in the energy sector in Iran and is identified on the cu rrent DSG list of persons engaged in investment activities in Iran.
Vendor Name/Financial Institution (printed) BTRC (or n/a) By (Authorized Signature)
Date Executed City Approval (Signature) (Print Name)
OPTION #2: EXEMPTION
Pursuant to PCC § 2203(c) and (d), a public entity m ay permit a bidder or financial institution engaged in investment activities in Iran, on a case-by-case basis, to be eligible for, or to bid on, submit a proposal for, or enter into, or renew, a contract for goods and services. If the bidder or financial institution identified below has obtained an exemption from the certification requirement under the Iran Contracting Act of 2010, the bidder or financial institution shall complete and sign below and attach documentation demonstrating the exemption approval.
Vendor Name/Financial Institution (printed) BTRC (or n/a) By (Authorized Signature)
Print Name and Title of Person Signing
Date Executed City Approval (Signature) (Print Name)
Print Name and Title of Person Signing
Rachel Manos, General Counsel
BEL
FOR USA Group, Inc. N/A
Exhibit D - Iran Affidavit
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 19 RFP # 2266
EXHIBIT E
DISCLOSURE QUESTIONNAIRE
The Company shall complete the following questionnaire:
1. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, ever been disqualified, removed, or otherwise prevented from bidding on, or completing a federal, state, or local government project because of a violation of law or safety regulation?
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
2. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, ever had any administrative proceedings, claims, lawsuits, or other exposures pending against the Company? Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
3. Has the Company, any officer of the Company, or any employee of the Company who has proprietary interest in the Company, filed for bankruptcy under any business name over the past five (5) years.
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
X
X
X
Exhibit E - Disclosures
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 20 RFP # 2266
4. Has the Company, or any officer of the Company or any employee of the Company who has proprietary interest in the Company, have any past or current business and personal relationships with any current Riverside elected official, appointed official, City employee or family member of any current Riverside elected official, appointed official or City employee?
Yes ______ No ______
If the answer is yes, explain the circumstances in the following space.
5. Has the Contractor, or any officer of the Contractor, or any employee of the Contractor who has proprietary interest in the Contractor, had a contract terminated for default of cause? Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
6. Has the Contractor, or any officer of the Contractor, or any employee of the Contractor who has proprietary interest in the Contractor, been assessed any penalties, including liquidated damages, under any of its existing or past contracts with any organization of governmental entity? Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
X
X
X
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 21 RFP # 2266
7. Has the Contractor, or any officer of the Contractor, or any employee of the Contractor who has proprietary interest in the Contractor, been convicted of a felony or is currently under indictment on any felony charge?
Yes _____ No _____
If the answer is yes, explain the circumstances in the following space.
X
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 22 Pricing - Exhibit F
Please refer to the BELFOR Line Item List Price.xlsx document attached in the portal.
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 23 BELFOR Attachments
California GC License
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 24 BELFOR IICRC Certification
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 25 Ci
ty of Riverside Business License
Response to RFP - 2266 Emergency and Non-Emergency Restoration Services 26