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1 RiversideCA.gov
SECURITY RESOURCE
PILOT PROGRAM
City Council
October 10, 2023
Department of Housing and Human Services
General Services Department
Riverside Police Department
RiversideCA.gov
2 BACKGROUND
1. Galleria at Tyler
2. Riverside Auto Mall
3. Riverside Plaza
4. Downtown Area
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3 BACKGROUND
Service RequestsService Requests
16% INCREASE IN
REQUESTS
107 January 2022 – August 2022
124 January 2023 – August 2023
Maintenance • Outreach • Debris • Loitering
Parking Lot Maintenance • Hazardous Waste Matter
RiversideCA.gov
4 DISCUSSION
Camera
Assessment
Enhanced
Stakeholder
Engagement
Business
Security
Training
Expanded
Outreach
Increased
Security Guard
Services
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5 CAMERA ASSESSMENT
• Infrastructure assessment
• Replacement of 20 cameras
• Increased technology
$275,000 in repairs to cameras in
the downtown area funded
through previous Measure Z
appropriations.
RiversideCA.gov
6 ENHANCED STAKEHOLDER ENGAGEMENT
• Identification of business area
point of contacts
• Coordinated messaging system
implementation
• Communication associated with
available City resources.
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7 BUSINESS SECURITY TRAINING
• Crime Prevention Though
Environmental Design
assessments
• Suspicious Activity Resources
• Unhoused Individuals & other
resources
RiversideCA.gov
8 EXPANDED OUTREACH
• Housing and Human Services
Department
• Identification of engagement
areas
• Outreach services 7 days a
week
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9 INCREASED SECURITY GUARD SERVICES
• Alleviate service burden
• Introduction of foot patrols and
hybrid patrols
• Festival of Lights collaboration
• Service period mid-November
through June 30, 2024
RiversideCA.gov
10 INCREASED SECURITY GUARD SERVICES
Foot Patrol
• 7 blocks long by 3 blocks wide
with initial focus between
Market/Orange to 6th/9th
• Monday through Friday 4 a.m.
to 10 p.m.
• Sunday and Saturday 10 a.m. to
6 p.m.
• Fiscal impact $167,655.04
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11 INCREASED SECURITY GUARD SERVICES
Hybrid Vehicle/Foot Patrol
• Magnolia Corridor
• Tuesday through Saturday 8
a.m. to 5 p.m.
• 5-day rotation
• Implementation late-October
through June 30, 2024
• Fiscal impact $102,100.18
RiversideCA.gov
12 SERVICE PROCUREMENT
• Amendment to existing agreement
• Estimated cost of $269,755.22
• 20% contingency ($53,951)
• Future services – Request for Qualifications
(RFQ)
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13 METRICS
311 Reports
Incident &
Property
Reports
Business
Satisfaction
Surveys
RiversideCA.gov
14 STRATEGIC PLAN ALIGNMENT
Strategic Priority No. 2 – Community Well-Being
Goal No. 2.4 – Support programs and innovations that enhance community safety, encourage neighborhood engagement, and build public trust
Goal No. 2.5 - Foster relationships between community members, partner organizations, and public safety professionals to define, prioritize, and address community safety and social service needs.
Cross-Cutting Threads
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15 RECOMMENDATIONS
That the City Council:
1. Receive a proposal on the Security Resource Pilot Program;
2. Approve the First Amendment to the Agreement for Unarmed Security Services at Various City Facilities with Universal Protection Service, LP, dba Allied Universal Security Services, of Santa Ana, California in the amount of $269,755.22 through June 30, 2024, for a total of $4,380,623.94;
3. Authorize 20% change order authority in an additional amount of $53,951 for a total amount of $876,124.79 for unforeseen changes in service to include, but not limited to requests to increase service frequency, add new City facilities, or provide special or emergency security services; and
4. Authorize the City Manager, or designee, to execute the First Amendment to the Services Agreement, including making minor and non-substantive changes. 15