PROFESSIONAL CONSULTANT SERVICES AGREEMENT
SHARP ELECTRONICS CORPORATION
Managed Print Services— RFP No. 1817
THIS PROFESSIONAL CONSULTANT SERVICES AGREEMENT (" Agreement") is made and entered into this 1 5th day of January, 2 01 p204- 8-(" Effective Date"), by and between the CITY OF RIVERSIDE(" City"), aCaliforniachartercity andmunicipalcorporationand SHARP ELECTRONICS CORPORATION, a New York corporation authorized to do business in California(" Consultant").
1. Scope of Services. City agreesto retainand doesherebyretainConsultantand Consultant agrees to provide the services more particularly described in Exhibit" A," " Scope of Services"(" Services"), attachedheretoandincorporatedhereinby reference, in conjunctionwith Managed Print Services(" Project").
2. Term. This Agreement shall be effective on the date first written above and shall remain in effect until December 31, 2023, unless otherwise terminated pursuant to the provisions herein.
3. Compensation/ Payment. Consultant shall be paid to perform the Services under this Agreement in accordance with the terms set forth in Exhibit" B." Said payment shall be made in accordancewith City's usualaccountingproceduresuponreceiptandapprovalof an itemized invoicesettingforththeservicesperformed. Theinvoicesshallbedeliveredto Cityattheaddress set forth in Section 4 hereof.
4. Notices. Any noticesrequiredtobegiven,hereundershallbein writing andshallbe personallyservedorgivenbymail. Anynoticegivenbymailshallbedeemedgivenwhendeposited in the United StatesMail, certified and postageprepaid, addressedto the party to be servedas follows:
To City To Consultant
Innovation& Technology Sharp Electronics Corporation
City of Riverside Attn: Christopher Hart
Attn: Chris Tilden 8670 Argent Street
3900 Main Street Santee, CA 92071
Riverside, CA 92522
1 5. PrevailingWage. If applicable,Consultantandall subcontractorsarerequiredtopay thegeneralprevailingwageratesof perdiemwagesandovertimeandholidaywagesdeterminedby the Director of the Departmentof Industrial RelationsunderSection 1720et seq.of theCalifornia LaborCodeandimplementedbyResolutionNo. 13346of theCity CounciloftheCity of Riverside.
The Director' s determination is available on- line at
www. dir. ca.gov/ dlsr/ DPreWageDetermination. htm and is referred to and made a part hereof; the wage rates therein ascertained, determined, and specified are referred to and made a part hereof as thoughfully setforth herein.
6. Contract Administration. A designeeof theCitywill beappointedinwritingbythe City Manageror DepartmentDirectorto administerthisAgreementonbehalfof City andshallbe referred to herein as Contract Administrator.
7. Standard of Performance. While performingtheServices,Consultantshallexercise the reasonableprofessional care and skill customarily exercised by reputable membersof Consultant's professionpracticing in the Metropolitan SouthernCalifornia Area, and shall use reasonablediligenceandbestjudgmentwhile exercisingits professionalskill andexpertise.
8. Personnel. Consultantshallfurnishall personnelnecessarytoperformtheServices and shall be responsible for their performance and compensation. Consultant recognizes that the qualifications and experienceof the personnelto be used are vital to professionaland timely completionof theServices. Thekeypersonnellistedin Exhibit" C" attachedheretoandincorporated hereinby this referenceand assignedto perform portions of the Servicesshall remainassigned throughcompletionof the Services,unlessotherwisemutuallyagreedby thepartiesin writing, or causedby hardshipor resignationin whichcasesubstitutesshallbesubjectto City approval.
9. Assignment and Subcontracting. Neither party shall assignanyright, interest,or obligation in or underthis Agreementto anyotherentity without prior written consentof theother party. In any event, no assignmentshall be madeunlessthe assigneeexpresslyassumesthe obligationsof assignorunderthis Agreement, in a writing satisfactoryto theparties. Consultant acknowledgesthat anyassignmentmay,attheCity' s solediscretion,requireCity Managerand/or City Council approval. Consultantshallnot subcontractanyportionof thework requiredby this Agreement without prior written approval by the responsible City Contract Administrator.
Subcontracts,if any,shallcontainaprovisionmakingthemsubjecttoall provisionsstipulatedin this Agreement, including without limitation, the insurance obligations set forth in Section 12. The Consultantacknowledgesandagreesthatthe City is anintendedbeneficiaryof anywork performed by anysubcontractorfor purposesof establishinga dutyof carebetweenanysubcontractorandthe City.
10. Independent Contractor. In the performance of this Agreement, Consultant, and Consultant' s employees, subcontractors and agents, shall act in an independent capacity as independent contractors, and not as officers or employees of the City of Riverside. Consultant acknowledgesandagreesthattheCity hasnoobligationto payorwithholdstateor federaltaxesor to provide workers' compensation or unemployment insurance to Consultant, or to Consultant' s employees, subcontractors and agents. Consultant, as an independent contractor, shall be responsible for anyandall taxesthatapplyto Consultantasanemployer.
2 11. Indemnification.
11. 1 Design Professional Defined. For purposes of this Agreement, " Design Professional"includesthe following:
A. An individual licensedasanarchitectpursuantto Chapter3(commencing with Section 5500) of Division 3 of the Business and Professions Code, and a businessentity offering architecturalservicesin accordancewith that chapter.
B. An individual licensed as a landscape architect pursuant to Chapter 3.5 commencingwith Section5615) of Division 3 of the Businessand ProfessionsCode,anda businessentityofferinglandscapearchitectural services in accordance with that chapter.
C. An individual registered asa professional engineer pursuant to Chapter 7 commencingwith Section6700) of Division 3 of the Businessand ProfessionsCode,andabusinessentity offering professionalengineering services in accordance with that chapter.
D. An individual licensed as a professional land surveyor pursuant to Chapter 15 ( commencingwith Section8700) of Division 3 of the Business and Professions Code, and a business entity offering professionalland surveyingservicesin accordancewith that chapter.
11. 2 DefenseObligation For DesignProfessional Liability. Consultantagrees, at its costandexpense,to promptlydefendtheCity, andthe City'semployees,officers,managers, agents and council members( collectively the" Parties to be Defended") from andagainstanyandall claims, allegations, lawsuits, arbitration proceedings, administrative proceedings, regulatory proceedings, or other legal proceedings to the extent the same arise out of, pertain to, or relate to the negligence, recklessnessor willful misconductof Consultant,or anyoneemployedby or working under the Consultant or for services rendered to the Consultant in the performance of the Agreement, notwithstandingthattheCity mayhavebenefitedfrom its work or servicesandwhetheror not causedin partbythenegligenceof anIndemnifiedParty. Consultantagreesto providethisdefense immediatelyuponwrittennoticefromtheCity, andwith well qualified, adequatelyinsuredand experiencedlegalcounselacceptableto City. Consultantwill reimburseCityfor reasonabledefense costsfor claimsarisingout of Consultant's professionalnegligencebasedon the percentageof Consultant's liability. This obligationto defendassetforth hereinis bindingon thesuccessors, assignsand heirs of Consultant andshall survive the termination of Consultant' s Servicesunderthis Agreement.
11. 3 Indemnity For DesignProfessionalLiability. Whenthelawestablishesa professionalstandardof care for Consultant's services, to the fullest extentpermittedby law, Consultantshallindemnify,protectandholdharmlesstheCity andtheCity's employees,officers, managers, agents, and Council Members(" Indemnified Parties") from andagainstanyandall claim for damage, charge, lawsuit, action,judicial, administrative,regulatoryor arbitration proceeding. damage, cost, expense (includingcounselandexpertfees),judgment, civil fines andpenalties, 3 liabilities or lossesof anykind ornaturewhatsoevertotheextentthesameariseoutof,pertainto,or relateto thenegligence,recklessnessor willful misconductof Consultant,oranyoneemployedbyor workingundertheConsultantor for servicesrenderedto theConsultantin theperformanceof the Agreement,notwithstandingthattheCity mayhavebenefitedfromitswork or servicesandwhether or not causedin partby thenegligenceof anIndemnifiedParty.
11.4 Defense Obligation For Other Than Design Professional Liability.
Consultantagrees,atits costandexpense,to promptlydefendtheCity, andtheCity'semployees, officers, managers, agents and council members( collectively the" Parties to be Defended") from and againstanyandall claims,allegations,lawsuits,arbitrationproceedings,administrativeproceedings, regulatoryproceedings,or otherlegalproceedingswhichariseoutof,orrelateto,orarein anyway connected with: 1) the Services, work, activities, operations, or duties of the Consultant, or of anyone employedbyorworkingundertheConsultant,or2)anybreachoftheAgreementbytheConsultant.
Thisdutyto defendshallapplywhetherornotsuchclaims,allegations,lawsuitsorproceedingshave merit or aremeritless, or which involve claims or allegationsthat any or all of the Partiesto be Defendedwere actively, passively, or concurrently negligent, or which otherwise assertthat the Partiesto be Defendedare responsible, in whole or in part, for any loss, damageor injury.
Consultantagreesto providethisdefenseimmediatelyuponwritten noticefrom theCity, andwith well qualified,adequatelyinsuredandexperiencedlegalcounselacceptableto City. Thisobligation to defendassetforth hereinis bindingon thesuccessors,assignsandheirsof Consultantandshall survive the termination of Consultant' s Services under this Agreement.
11. 5 Indemnity For OtherThanDesignProfessionalLiability. Exceptastothe solenegligenceorwillful misconductof theCity,Consultantagreesto indemnify,protectandhold harmlesstheIndemnifiedPartiesfrom andagainstanyclaim for damage,charge, lawsuit, action, judicial, administrative, regulatoryor arbitrationproceeding, damage, cost, expense (including counselandexpertfees),judgment,civil fineandpenalties,liabilitiesor lossesof anykind ornature whatsoever whether actual, threatened or alleged, which arise out of, pertain to, or relate to, or are a consequenceof, or areattributableto, or arein anymannerconnectedwith theperformanceof the Services,work, activities,operationsor dutiesof theConsultant,or anyoneemployedbyorworking under the Consultant or for services rendered to Consultant in the performance of this Agreement, notwithstandingthattheCity mayhavebenefitedfromitsworkor services. Thisindemnification provision shall apply to any acts, omissions, negligence, recklessness, or willful misconduct, whether activeorpassive,onthepartof theConsultantor anyoneemployedorworkingundertheConsultant.
12. Insurance.
12. 1 General Provisions. Prior to the City's executionof this Agreement, Consultantshall provide satisfactoryevidenceof, andshall thereaftermaintain during the term of this Agreement, such insurance policies and coverages in the types, limits, forms and ratings required herein. Theratingandrequiredinsurancepoliciesandcoveragesmaybemodifiedin writingbythe City'sRiskManagerorCityAttorney,oradesignee,unlesssuchmodificationisprohibitedbybow.
12. 1. 1 Limitations. These minimum amounts of coverage shall not constituteanylimitationorcaponConsultant'sindemnificationobligationsunderSection11hereof. 4 12.1.2 Ratings. Any insurancepolicy or coverageprovidedbyConsultantor subcontractorsasrequiredby this Agreementshallbedeemedinadequateandamaterialbreachof this Agreement, unlesssuchpolicy or coverageis issuedby insurancecompaniesauthorizedto transactinsurancebusinessin theStateof Californiawith apolicyholder'sratingof A orhigherand a Financial Class of VII or higher.
12.1.3 Cancellation. The policies shall not be canceledunlessthirty( 30) days' prior written notification of intended cancellation has been given to City by certified or registered mail, postage prepaid.
12. 1.4 Adequacy. The City, its officers, employeesand agentsmakeno representationthatthetypesor limits of insurancespecifiedto becarriedby Consultantpursuantto this Agreement are adequate to protect Consultant. If Consultant believes that any required insurance coverage is inadequate, Consultant will obtain such additional insurance coverage as Consultant deems adequate, at Consultant' s sole expense.
12. 2 Workers' Compensation Insurance. By executing this Agreement, Consultantcertifiesthat Consultantis awareof andwill comply with Section3700of the Labor Codeof theStateof Californiarequiringeveryemployerto beinsuredagainstliability for workers' compensation,orto undertakeself-insurancebeforecommencinganyof thework. Consultantshall carrytheinsuranceorprovidefor self-insurancerequiredbyCalifornialawtoprotectsaidConsultant from claimsundertheWorkers' CompensationAct. Prior to City' sexecutionof this Agreement, Consultantshallfile withCity either1)acertificateof insuranceshowingthatsuchinsuranceisin effect, or that Consultant is self- insured for such coverage, or 2) a certified statement that Consultant hasno employees, andacknowledgingthat if Consultantdoesemployanyperson, thenecessary certificateof insurancewill immediatelybefiled with City. Any certificatefiled with City shall providethatCitywill begiventen(10)days'priorwrittennoticebeforemodificationorcancellation thereof.
12. 3 CommercialGeneralLiability andAutomobileInsurance. PriortoCity's executionof thisAgreement,Consultantshallobtain,andshallthereaftermaintainduringthetermof thisAgreement,commercialgeneralliability insuranceandautomobileliability insuranceasrequired to insureConsultantagainstdamagesfor personalinjury, including accidentaldeath,aswell asfrom claimsfor propertydamage, whichmayarisefromor whichmayconcernoperationsby anyone directlyor indirectlyemployedby, connectedwith, or actingfor or onbehalfof Consultant. The City, and its officers, employeesand agents, shall be namedas additionalinsuredsunderthe Consultant' s insurance policies.
12.3.1 Consultant'scommercialgeneralliability insurancepolicyshallcover bothbodily injury( includingdeath)andpropertydamage(including, butnot limited to, premises operationsliability, products-completedoperationsliability, independentcontractor's liability, personal injury liability, and contractual liability) in an amount not less than $ 1,000, 000 per occurrence and a general aggregate limit in the amount of not less than$ 2, 000, 000.
12.3.2 Consultant'sautomobileliability policy shallcoverbothbodilyinjury andpropertydamagein anamountnotlessthan$1,000,000peroccurrenceandanaggregatelimit of 5 not less than $ 1,000, 000. All of Consultant's automobile and/or commercial generalliability insurance policies shall cover all vehicles used in connection with Consultant' s performance of this Agreement, which vehicles shall include, but are not limited to, Consultant owned vehicles, Consultant leased vehicles, Consultant' s employee vehicles, non- Consultant owned vehicles and hired vehicles.
12. 3.3 Prior to City' s executionof this Agreement, copiesof insurance policies or original certificatesalongwith additional insuredendorsementsacceptableto the City evidencingthecoveragerequiredbythis Agreement,for bothcommercialgeneralandautomobile liability insurance,shallbefiled with CityandshallincludetheCityanditsofficers,employeesand agents, as additional insureds. Said policies shall be in the usual form of commercial general and automobileliability insurancepolicies,butshallincludethefollowingprovisions:
It is agreedthat theCity of Riverside,andits officers, employeesandagents, areaddedasadditionalinsuredsunderthis policy, solelyfor work doneby andonbehalfof thenamedinsuredfor theCity of Riverside.
12.3.4 Theinsurancepolicy orpoliciesshallalsocomplywith thefollowing provisions:
a. The policy shall be endorsedto waive anyright of subrogation againstthe City andits sub-consultants,employees,officers and agents for services performed under this Agreement.
b. If the policy is written on a claims made basis, the certificate shouldsospecifyandthepolicy mustcontinuein forcefor one year after completion of the services. The retroactive date of coverage must also be listed.
c. ThepolicyshallspecifythattheinsuranceprovidedbyConsultant will be consideredprimary and not contributory to any other insuranceavailable to the City and EndorsementNo. CG
20010413 shall be provided to the City.
12. 4 Errors and Omissions Insurance. Prior to City' s execution of this Agreement,Consultantshallobtain,andshallthereaftermaintainduringthetermof thisAgreement, errorsandomissionsprofessionalliability insurancein the minimum amountof$ 1,000,000 to protecttheCity from claimsresultingfrom theConsultant's activities.
12.5 Subcontractors' Insurance. Consultant shall require all of its subcontractors tocarryinsurance, in anamountsufficienttocovertheriskof injury,damageorlossthatmaybe caused by the subcontractors' scope of work and activities provided in furtherance of this Agreement, including, but withoutlimitation, thefollowingcoverages: WorkersCompensation, CommercialGeneralLiability,ErrorsandOmissions,andAutomobileliability. UponCity'srequest, ConsultantshallprovideCitywith satisfactoryevidencethatSubcontractorshaveobtainedinsurance policiesandcoveragesrequiredby this section.
6 13. Business Tax. Consultant understands that the Services performed under this Agreementconstitutesdoingbusinessin theCity of Riverside,andConsultantagreesthatConsultant will registerfor andpayabusinesstax pursuantto Chapter5.04 of the RiversideMunicipal Code andkeepsuchtax certificatecurrentduringthetermof this Agreement.
14. Time of Essence. Time is of the essencefor each and every provision of this Agreement.
15. City' sRight to EmployOther Consultants. Cityreservestherighttoemployother Consultantsin connectionwith theProject. If theCity is requiredto employanotherconsultantto complete Consultant' s work, due to the failure of the Consultant to perform, or due to the breachof anyof theprovisionsof thisAgreement, theCityreservestherightto seekreimbursementfrom Consultant.
16. Accounting Records. Consultantshallmaintaincompleteandaccuraterecordswith respect to costs incurred under this Agreement. All suchrecordsshall be clearly identifiable.
Consultantshallallowarepresentativeof City duringnormalbusinesshoursto examine,audit,and make transcripts or copies of such recordsand any other documentscreatedpursuantto this Agreement. Consultant shall allow inspection of all work, data, documents, proceedings, and activities related to the Agreement for a period of three (3) years from the date of final payment under this Agreement.
17. Confidentiality. All ideas,memoranda,specifications,plans,procedures,drawings, descriptions, computer program data, input record data, written information, and other materials eithercreatedby orprovidedto Consultantin connectionwith theperformanceof thisAgreement shall be held confidentialby Consultant, exceptas otherwisedirectedby City's Contract Administrator. NothingfurnishedtoConsultantwhichisotherwiseknowntotheConsultantoris generallyknown, or hasbecomeknown, to the relatedindustryshallbe deemedconfidential.
Consultantshall not use City's nameor insignia, photographsof the Project, or anypublicity pertainingtotheServicesortheProjectinanymagazine,tradepaper,newspaper,televisionorradio production, website, or other similar mediumwithout the prior written consentof the City. This provision shall survive the expiration or termination of this Agreement.
18. Ownership of Documents. All reports, maps, drawings and other contract deliverablespreparedunderthis Agreementby Consultantshallbeandremainthepropertyof City.
Consultant shall not releaseto others information furnished by City without prior expresswritten approvalof City. Thisprovisionshallsurvivetheexpirationor terminationof this Agreement.
19. Copyrights. Consultantagreesthatanyworkpreparedfor Citywhichiseligiblefor copyright protection in the United Statesor elsewhereshall be a work madefor hire. If any such workisdeemedfor anyreasonnottobeaworkmadeforhire,Consultantassignsall right,title and interestin thecopyright in suchwork, andall extensionsandrenewalsthereof,to City, andagreesto provide all assistancereasonablyrequestedby City in the establishment, preservationand enforcementof its copyright in suchwork, suchassistanceto be provided at City's expensebut without anyadditionalcompensationto Consultant. Consultantagreesto waive all moralrights relatingto thework developedor produced, includingwithoutlimitationanyandall rightsof 7 identification of authorshipandany and all rights of approval,restriction or limitation on useor subsequent modifications. This provision shall survive the expiration or termination of this Agreement.
20. Conflict of Interest. Consultant, for itself and on behalf of the individuals listed in Exhibit" C," representsandwarrantsthatbytheexecutionof this Agreement,theyhavenointerest, presentor contemplated,in theProjectaffectedbytheabove-describedServices. Consultantfurther warrantsthat neitherConsultant, nor the individuals listed in Exhibit" C" haveanyrealproperty, businessinterestsor incomeintereststhat will be affectedby this projector, alternatively, that Consultantwill file with theCity anaffidavit disclosinganysuchinterest.
21. Solicitation. ConsultantwarrantsthatConsultanthasnot employedor retainedany personor agencyto solicit or securethis Agreement, nor has it enteredinto any agreementor understandingfor acommission,percentage,brokerage,or contingentfeeto bepaidto securethis Agreement. For breachof this warranty, City shall have the right to terminatethis Agreement withoutliability andpayConsultantonly for thevalueof work Consultanthasactuallyperformed, or, in its sole discretion, to deduct from the Agreement price or otherwise recover from Consultant the full amount of such commission, percentage, brokerage or commission fee. The remedies specified in this section shall be in addition to and not in lieu of those remedies otherwise specified in this Agreement.
22. GeneralComplianceWith Laws. Consultantshallkeepfully informedof federal, stateandlocallawsandordinancesandregulationswhich in anymanneraffectthoseemployedby Consultant, or in any way affect the performanceof servicesby Consultantpursuantto this Agreement. Consultantshallat all timesobserveandcomply with all suchlaws, ordinancesand regulations, andshallbesolelyresponsiblefor anyfailureto complywith all applicablelaws, ordinances and regulations. Consultant represents and warrants that Consultant has obtained all necessarylicensesto performtheScopeof Servicesandthatsuchlicensesarein goodstanding.
Consultant further represents and warrants that the services provided herein shall conform to all ordinances,policies andpracticesof the City of Riverside.
23. Waiver. No actionor failureto actbytheCity shallconstituteawaiverof anyright or duty affordedCity underthis Agreement, nor shallanysuchactionor failure to actconstitute approvaloforacquiescencein anybreachthereunder,exceptasmaybespecifically,providedinthis Agreementor asmaybeotherwiseagreedin writing.
24. Amendments. This Agreementmay be modified or amendedonly by a written agreementand/or changeorder executedby the Consultant andCity.
25. Termination. City, by notifying Consultantin writing, shallhavethe right to terminateanyorallofConsultant'sservicesandworkcoveredbythisAgreementatanytime. Inthe eventof suchtermination,ConsultantmaysubmitConsultant'sfinalwrittenstatementoftheamount of Consultant' s services as of the date of such termination based upon the ratio that the work completedbearsto thetotal work requiredto makethereport complete,subjectto theCity' srights under Sections 15and 26 hereof. In ascertaining the work actually renderedthrough the termination 8 date,City shallconsidercompletedwork, work in progressandcompleteandincompletereportsand otherdocumentsonlyafterdeliveredto City.
25. 1 Otherthanasstatedbelow,CityshallgiveConsultantthirty( 30)days'prior written notice prior to termination.
25. 2 City mayterminatethis Agreementupon fifteen( 15)days' written noticeto Consultant, in the event:
25.2.1 Consultantsubstantiallyfails to performor materiallybreachesthe Agreement; or
25.2.2 City decidesto abandonor postponethe Project.
26. Offsets. Consultantacknowledgesandagreesthatwith respectto anybusinesstax or penaltiesthereon,utility charges, invoicedfeeor otherdebtwhich Consultantowesor mayoweto theCity, City reservestheright to withholdandoffsetsaidamountsfrom paymentsor refundsor reimbursementsowedby City to Consultant.Notice of suchwithholding andoffset,shallpromptly begiventoConsultantbyCity in writing.Intheeventof adisputeasto theamountowedorwhether suchamountis owedto the City, City will hold suchdisputedamountuntil eithertheappropriate appeal process has been completed or until the dispute has been resolved.
27. Successors and Assigns. This Agreementshall be binding upon City and its successors and assigns, and upon Consultant and its permitted successors and assigns, and shall not beassignedbyConsultant,eitherinwholeorinpart,exceptasotherwiseprovidedinparagraph9of this Agreement.
28. Venue. Anyactionatlaworinequitybroughtbyeitherofthepartiesheretoforthe purposeof enforcingarightor rightsprovidedfor bythisAgreementshallbetriedin theSuperior CourtoftheCountyof Riverside,Stateof California,andthepartiesherebywaiveall provisionsof law providingfor a changeof venuein suchproceedingsto anyothercounty.
29. Nondiscrimination. During Consultant's performanceof this Agreement, Consultant shall not discriminate on the grounds of race, religious creed, color, national origin, ancestry, age, physicaldisability, mentaldisability, medicalcondition, including the medical condition of Acquired Immune Deficiency Syndrome (AIDS) or any condition related thereto, marital status, sex, genetic information, gender, gender identity, gender expression or sexual orientation, military and veteran status, in the selection and retention of employees and subcontractorsandthe procurementof materialsandequipment,exceptasprovided in Section 12940 of the California Government Code. Further, Consultant agrees to conform to the requirements of the Americans with Disabilities Act in the performance of this Agreement.
30. Severability. Eachprovision,term,condition,covenantand/orrestriction,inwhole and in part, of this Agreement shall be considered severable. In the event any provision, term, condition, covenantand/or restriction, in whole and/or in part, of this Agreementis declaredinvalid, unconstitutional, orvoidfor anyreason, suchprovisionorpartthereofshallbeseveredfromthis 9 Agreement and shall not affect any other provision, term, condition, covenantand/or restriction of this Agreement, and the remainder of the Agreement shall continue in full force and effect.
31. Authority. TheindividualsexecutingthisAgreementandtheinstrumentsreferenced hereinon behalfof Consultanteachrepresentandwarrantthattheyhavethe legalpower,right and actualauthorityto bind Consultantto thetermsandconditionshereofandthereof.
32. Entire Agreement. This Agreement constitutes the final, complete, and exclusive statementof thetermsof theagreementbetweenthepartiespertainingto thesubjectmatterof this Agreement, and supersedes all prior and contemporaneous understandings or agreements of the parties. Neitherpartyhasbeeninducedto enterintothisAgreementby andneitherpartyis relying on, anyrepresentationor warrantyoutsidethoseexpresslysetforth in this Agreement.
33. Interpretation. City andConsultantacknowledgeandagreethatthisAgreementis the product of mutual arms-length negotiationsand accordingly, the rule of construction, which provides that the ambiguities in a document shall be construed against the drafter of that document, shall have no application to the interpretation and enforcement of this Agreement.
33. 1 Titles andcaptionsarefor convenienceof referenceonly anddonotdefine, describeor limit thescopeor the intentof theAgreementor anyof its terms. Referenceto section numbers,areto sectionsin the Agreementunlessexpresslystatedotherwise.
33. 2 This Agreementshallbegovernedby andconstruedin accordancewith the laws of the State of California in effect at the time of the execution of this Agreement.
33. 3 In theeventof aconflict betweenthebodyof thisAgreementandExhibit" A" Scopeof Serviceshereto,thetermscontainedin Exhibit" A" shallbecontrolling.
34. Exhibits. The following exhibitsattachedheretoareincorporatedhereinto this Agreementby this reference:
Exhibit" A"— Scope of Services
Exhibit" B"— Compensation
Exhibit" C"— Key Personnel
Exhibit" D"— Master Lease Agreement
SIGNATURES ON FOLLOWING PAGE]
10 IN WITNESSWHEREOF, City andConsultanthavecausedthis Agreementto beduly executedthedayandyearfirst abovewritten.
CITY OF RIVERSIDE, a California SHARP ELECTRONICS CORPORATION, a charter city and municipal corporation New York corporation authorized to do business a California corporation in California
LeaDeesing
By: , 4-)
Assistant City Manager
By:
City Manag-
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Approved as to Form: By:
By: Printed Name]
RosemaryKoo
Senior Deputy City Attorney Title]
Certified asto Availability of Funds:
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Chief in, Zr icer
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11 EXHIBIT " A"
SCOPE OF SERVICES
In addition to the terms and conditions contained in the Professional Consultant Services Agreement, the parties hereto further agree to the scope of this Agreement as stated below.
1. The parties agree that Consultant is not a Design Professional as defined in Section 11. 1(A- D). As such, City and Consultant agree that Sections 11.2 and 11.3 shall not apply to this Consultant.
2. PartiesagreeSections 11.4 and 11.5 will apply when connectedto or arising out of any acts of the consultant, its employees or agents, which are related to this Agreement. Sections 11. 4 and 11.5 shallnot apply if the claim is dueto the solenegligenceor willful misconduct of the City.
3. Parties agree that Section 16 shall only apply to records related to this Agreement.
4. Parties agree that Section 17 shall be amended as follows:
17. Confidentiality. All ideas, memoranda, specifications, plans, procedures, drawings, descriptions, computer program data, input record data, written information, and other materials either created by or provided to Consultant in connection with the performance of this Agreement shall be held confidential by Consultant,exceptasotherwisedirectedby City' sContractAdministrator. Nothing furnishedto Consultantwhich is otherwiseknown to theConsultantor is generally known, or hasbecomeknown, to the related industry shall be deemedconfidential.
Neither Party shall usethe other' s name or insignia, photographs of the Project, or any publicity pertaining to the Servicesor the Project in any magazine,tradepaper, newspaper, television or radio production, website, or other similar medium without the prior written consent of both Parties. This provision shall survive the expiration or termination of this Agreement.
SCOPE OF WORK CONTINUES ON FOLLOWING PAGE]
sf.. INNOVATION &
LAI TECHNOLOGY Exhibit A: Statement of Work ( SOW)
IR'i 1 11)1 DEPARTMENT
City of Riverside, CA
MANAGED PRINT SERVICES STATEMENT OF WORK ( SOW)
1. Managed Print Services Requirements
1. 1 Supporting Documents
In support of the awarded solution, and to ensure the Contractor meets all of the City's requirements, the City will use a series of consultants' change management plan documents to define procedures for each operations area. These documents ( based on existing policies and procedures) will be collected into an Implementation& Change Management Plan summary and will be jointly finalized by the City and the selected Contractor.
1. 2 Business Capabilities
Contractor shall provide the following business capability requirements:
products
A. Multi-Function Device( MFD) and Desktop Printing Hardware a. Contractor shall provide equipment to meet the City's business requirements for printing, copying, scanning, and faxing.
b. Contractor shall provide maintenance and repair support for new installations and optionally for the existing fleet of MFDs, copiers, and desktop printers shown in (Exhibit C Device Pricing Template) and ( Exhibit D - Price Proposal Form with Change Management Plan).
B. Supplies and Consumables
a. Contractor shall supply all consumables required for image creation including toner cartridges, developer, waste toner bottles, staples, and maintenance kits for all new installations and for the existing fleet of 214 owned desktop printers shown in Exhibit D- Sheet# 6.
b. Contractor shall have a consumables ordering and management process approved by the City.
c. All supplies must be OEM or City pre-approved compatible cartridges. If the City is not satisfied with any compatible cartridge performance, the contractor shall replace the cartridge and going forward, only supply OEM cartridges for that device at no additional charge.
C. Software
a. In addition to dispatching technicians on-site, Contractor shall remotely monitor and support the equipment to ensure timely and accurate resolution of problems. b. The City will install Contractor provided or Manufacturer Designated Device Monitoring Software that will automatically gather and send Meter Readings to Contractor Billing Department on a Pre- Scheduled Basis.
c. Contractor shall supply and support software for scanning, usage tracking, and fleet Sharp Business Systems Services Agreement
City of Riverside Managed Print Services Exhibit A SOW Page 1 of 19 L. INNOVATION &
41, TECHNOLOGY Exhibit A: Statement of Work ( SOW)
liC'tR It)r. DEPARTMENT
monitoring (includingfaxandscanusage, numberof scans,frequencyof papersizetypesused, etc.). d. Print ManagementSoftwareshall have the abilityfor client log in with accessto reportsand features.
Administration
A. Existing DesktopMFP/ Printer Support& Services
a. Contractor shall work with the City to manage the retirement and refresh of equipment on the City's existing lease schedules, as shown in Exhibit D— Sheet 4, Change Management Plan.
b. Contractor may optionally provide an alternate solution to the management of existing Keep / Cover) devices, such as buying back the devices and replacing them with the Contractor' s own supported products. The solution must provide overall cost savings while meeting the technology needs of the department.
B. Asset Management/ Meter Usage Readings Software
a. The Contractorshall be solely responsiblefor obtainingand furnishingmetercountsfor all equipment on a monthly or quarterly basis, as required by the IT department. Meter counts shall be accomplished without staff intervention or inconvenience and at no additional cost to the City.
b. Estimating of Meters is not allowed.
c. For non-networked small personal printers, the City may accept a per device flat rate that covers all toner and support without the need for meter readings. d. The Citydesires an on-linetool that allowsfor bi-directionaldatasharingof devicelocation updates, location contact information and IMACD changes.
C. Billing
a. Billing must allow for customizable fields per device for department codes, contact person, contact number, device location address and other criteria. The usage report submitted for billing must match with the monthly invoice.
b. Each department shall receive a summary invoice for all departmental costs on a monthly basis. Method of delivery shall be determined with the selected Contractor. c. Estimating of meter usage for billing will not be allowed. d. All usage charges are to be billed in arrears and no base allowance or volume guarantee shall be included in any department order.
e. On a Quarterly basis, a Citywide billing and usage report shall be generated to reflect each department total devices, lease and/ or usage charges for the previous quarter and actual saving achieved. The report shall sub- total each department with a citywide roll- up of total costs.
D. Asset Management
a. Contractor shall update the City whenever an Install, Move, Add, Change, Decommissioning request, or break/fix incident, as requested.
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b. Contractor shall provide certification for the wipe of hard drives or take other appropriate actionpriorto Move,Add, Change,or Decommissioningof Contractorinstalledequipment. c. Contractorshall contact the IT Departmentto schedulethe installor removalof any MFD or Printer and work within the approved security protocols. d. The Contractor shall provide the ability to view invoices on-linevia a secure customer portal at no additional cost to the City.
e. The Contractor shall provide an asset Management Portal that allows the City to see their inventory real time.
Services
A. Cost Savings Plan
a. The City anticipates, on average, a 30%+ cost savings to the departments by implementing the MPS Program, which would result in $ 1 Million dollars back to the City's budgets. Contractor shall work within the documented Change Management Plan cost savings model and provide a verifiable savings reports on an annual per department and Citywide basis.
B. Department Assessments
a. Contractor shall work with city staff and/or consultant team to perform site assessments at each of the participating City departments to validate and document the MFD/ printer device inventory and to facilitate equipment optimization keeping within projected cost savings goals.
C. Contractor shall Install, Move, Add, Change, and Decommission( IMACD) all in- scope MFD' s and Printers.
a. Install— Contractor shall perform the delivery, setup, and connection of equipment. b. Move— Contractor shall re-locate an existing device from one physical location to another physical location, reconnect and ensure machine is functioning properly. c. Add— Contractor shall add a hardware or software component to an existing device. d. Change— Contractor shall modify an existing configuration within an installed device. e. Decommission— Contractor shall provide decommissioning and preparation for return of equipment.
f. Contractor shall insure that all data on MFD hard drives is wiped upon removal from City locations.
g. Contractor shall wipe hard drives or take other appropriate action as approved by the City prior to Move, Add, Change, or Install of any contractor installed in-scope hardware.
D. Remote fleet monitoring and management.
a. Contractor shall use monitoring tools for print device usage tracking and to aid in fleet optimization.
b. Provide the City with portal access to view inventory and location status real time.
E. Contractor shall provide end user training on equipment. a. For new MFD or Printer installation, Contractor shall coordinate/ schedule onsite training Sharp Business Systems Services Agreement
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with the City's department end users.
b. Contractor shall provide follow-up training, as needed at no additional cost. c. Contractorshall supply other types of training resourcessuch as web based training,job aids, support documentation, and self-help resources.
F. Contractor shall support the City' s Change Management Plan. a. Contractor shall work with consultant to finalize and implement the change management plan based on current contract termination dates and department needs, as well as a communication/marketing plan to introduce the managed print service to end users.
G. Contractor shall provide ongoing fleet optimization. a. Contractor shall use monitoring tools, site assessments, new technologies, and other resources to initially assess the City of Riverside print environment and finalize recommendations to optimize the print environment.
b. Contractor shall monitor the fleet in order to seek optimization opportunities on a quarterly basis and stay within the change management plan cost savings guidelines.
2. Technical Requirements
2. 1 IT Security Requirements
Confiauration Management
A. The MFD system shall be configured to provide only essential capabilities, and to restrict the ability to access and change MFD settings such as double sided printing, default black and white printing, etc.
B. Unnecessary ports, protocols, functions and services shall be disabled. MFD settings shall be set for printing from a selected set of IP addresses.
C. Selected Contractor shall ensure that MFDs are compatible with all existing and future City utilized applications.
Maintenance
A. The Contractor shall be responsible for implementing a security patch management program within the City' s policies/ practices for implementation.
B. Authentication and authorization methods are required for remote maintenance and diagnostic sessions. Remote maintenance and diagnostic activities shall be documented.
C. Remote maintenance and diagnostic activities shall be authorized, monitored, and approved by the City.
D. Only authorized maintenance personnel shall perform information system maintenance.
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2. 2 Retirement of Existing Leased MFD Contracts Roles and Responsibilities The City's current fleet of Xerox Multi-Function Devices ( MFDs) is contained within various separate lease/ services contracts, all of which will come to term over the next two( 2) years.
The functions and responsibilities of the Parties with respect to MFD removal and upgrade services are described below.
Res• onsibilit Matrix: Retirement of Existin, MFD Contracts Role
Responsibility— Retirement of Existing MFD
Contracts
Contractor City
Remove and return all MFDsto the currentleasing
1. 1 company at the end of their scheduled lease periods as X requested by City.
1 2
Replace out- of- lease MFDs with new equipment based
X
on the City of Riverside approval and/or approved
optimization plan.
Return out-of-lease MFDs to leasing companywithin
1. 3 thirty( 30) business days, starting from one( 1) X business day prior to lease expiration date.
2. 0 Return of Leased Equipment
Perform the preparation, shipment, and handling of
2. 1 out- of- lease MFDs being returned to the leasing X company.
2. 2
Clean print device and securely package before
X
returning to leasingcompany.
Return to designated leasing company location in2. 3 X
visibly acceptable appearance.
Contractor assumes liability for loss or damage once2. 4 X the MFD is removed by City premises.
Responsible for filing any insurance claims should the2. 5 X equipment be damaged during transit.
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2. 3 Equipment Maintenance SLA' s ( Service Level Agreement) Contractor shall provide maintenance service calls during the City of Riverside working hours, Monday through Friday, 8: 00 a. m. to 5: 00 p. m. ( PST), excluding the City of Riverside holidays.
Under certain special circumstances, the Contractor may be requested to provide support outside of regular business hours.
Contractor shall provide full coverage maintenance on all parts, service calls, and scheduled preventative maintenance calls at frequencies defined in the Manufacturer' s specifications.
Customer Support
A. The Contractor shall provide a live person, toll- free phone line to place service calls, order parts and supplies, as well as to provide technical support at no additional cost to the City.
B. The Contractor shall, at no additional cost, respond to all emergency service requests within two 2) hours and begin repairs within four( 4) hours unless other arrangements are made.
C. The Contractor shall, at no additional cost, have a 24- hour toll- free phone support line for hardware and software issues, as well as available on-site technical support, Monday through Friday, 8:00 a. m. to 5: 00 p. m. ( PST).
D. If Contractor requires a machine to be removed from the City's premises for repair, Contractor shall provide end users with a loaner machine of similar functionalityfor use during the period of the repair.
E. Contractorshall beresponsibleforthework performedby any andallsub-contractorsengagedby Contractorin supportof the award of this contract, and personsdirectlyor indirectlyemployedby third parties.
Service Level Reauirements
A. Maintenance — Contractor shall provide full coverage maintenance on all contracted equipment including, but not limited to, parts, service calls, and scheduled preventative maintenance support.
The Contractor' s helpdesk will take all support calls and offer assistance over the phone via the Contractor's remote diagnostic capabilitiesto get the City up and running quickly. Should an on- site technician be needed, an estimated time of arrival ( ETA) shall be provided with a courtesy follow up via phone.
B. Service Loaner— If the main copy/print engine is deemed inoperable and Manufacturer authorized service personnel is unableto correct the problemwithin sixteen( 16)working hours, the City may Sharp Business Systems Services Agreement
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request a loaner of similar or upgraded features until the main copy/ print engine is repaired at no additional cost to the City.
C. Minimum Service Response Times/ Uptime Guarantee
Contractor shall meet or exceed industry standards in response, repair, up, and down times as defined in the section below.
a. Response Time Four( 4) Hours Maximum(emergency service requests) b. Repair Time Two( 2) hours average
c. Minimum Uptime 98%
d. Maximum Downtime 2%
e. Response Time - Time measured from logging of service call until technician arrives on scene or clears by phone.
f. Repair Time- Time required for a technician to troubleshoot, diagnose, and repair a copier measured from arrival on the scene to completion of call. This does not include time required for shipment of certain parts.
g. Minimum Uptime - Percentage of time machine is available for basic operation in comparisonto hoursof operationas determinedby the City. h. Maximum Downtime - Percentage of time machine is unavailable for basic operation in comparisonto the hours of operationas determinedby the City. i. EmergencyServiceRequest— Requestfor servicewhenany ofthe three(3) main functions is in operable. (Copy/Print/Fax) excludes preventative maintenance calls.
D. User Uptime
User Uptime Minimum Acceptable Level Objective
Percent of time users must The City of Riverside' s
business and operational98%be able to print, copy, fax, uptime requirement. Measured
and scan to print devices
monthly.
a. Users must be able to print, copy, fax, and scan to the City' s print devices 98% of the time. b. Compliance is confirmed by service request and problem resolution records to determine when users are down without both their main and backup devices for print, copy, fax, and scan.
E. Uptime Guarantee — Contractor maintenance procedures shaH be designed to average up to a 98% uptime; however, inthe event the mainframe provided is not operational( excluding preventive maintenance and operator preventable calls) during any 60-day period, Contractor will provide a Sharp Business Systems Services Agreement
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loaner of similar and upgraded features until the mainframe is repaired at no additional cost to the City.
F. Replacement Guarantee — If the Contracted Contractor is unable to repair a problem, the Contractor shall, at the City's request, replace it without charge with an identical model or, at the option of manufacturer, with a machine with comparable features and capabilities. The replacementdeviceshall not be a modelolderthanthe devicebeingreplaced.
G. Replenishment/ Replacement of Supplies
a. Suppliesshallbereceivedwithin(2)twoworkingdaysofa lowtoneralert,withafullsupply set per printer stored on-site at all times or as agreed by the departments. b. Contractor shall work with each of the 18 departments to determine a location and methodologyfor storingandrestockingbackup toneron-site at the City.c. Contractor will provide a documented process for each department and include the written process in the quarterly review process.
H. Dispatched Repair Service
a. Per industry standards, a certified technician shall arrive on-site within (4) four hours of service call being dispatched to Contractor 98% of the time. i. Responsetime ismeasuredfromthe loggingof a servicecall untilthe technician arrives at the City department or resolved by phone. ii. Repair time is the time required for a technician to troubleshoot, diagnose and repair a machine measuredfrom the arrivalat the Citydepartmentto completion of the call.
b. Repair SLA' s
i. 50% of Print Devices are resolved within six( 6) hours or less ii. 95% of Print Devices incidents are resolved within 24 hours iii. 100% of Print Devices incidents are resolved within 48 hours c. A servicecall moduleon a customerportalthat allows City administratorsto see the current status of open and closed service requests within three ( 3) hours. d. Compliance is demonstrated by Contractor's date-stamped records of service call requests and resolutions. The record shall clearly state when the on-site response took place, when the request was resolved, and when the ticket closed with a satisfactory resolution. The City may review compliance quarterly.
I. Preventative Maintenance/ Copier Based MFD' s
a. The Contractorshall providepreventativemaintenance/ cleaning of the contractedCopier MFDfleet to meet the PM schedule mandated by the manufacturer to include at minimum the following requirements:
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i. The PM/Cleaning call shall include at minimum the following:
ii. Cleaning the Paper Path.
iii. Cleaning Rollers.
iv. Clean the Copy Glass
v. Clean and Vacuum inside the paper trays.
vi. Wipe down the exterior of the device.
J. Preventative Maintenance/ Desktop Printers
a. The Contractor shall provide preventative maintenance / cleaning of the contracted desktop printer/mfp fleet to meet the following requirements.
For average to high volume devices producing a total of 24,000 pages per year, a PM/ Cleaning shall be provided once per year. For devices producing less than 24,000 pages per year, a PM/Cleaning shall be provided once every 3 years to include the following tasks:
i. The PM/Cleaningcall shall includeat minimumthe following:
ii. Cleaning the Paper Path.
iii. Cleaning Rollers.
iv. Cleaning Filters & Fans.
v. Wipe down the exterior of the printer.
vi. Note the remaining life on maintenance kits to pre-order if needed.
K. Billing
a. The billing shall be complete, accurate, on time, and easily audited. b. Errors must not exceed 2% of the devices billed and the itemized errors and corrections shall be received within twenty( 20) calendar days after the end of the following month.
c. The City and the Contractor will agree on what information the invoice will contain, the billing process between both parties, and how it will be formatted. d. Contractor shall provide the City with usage and billing statistics quarterly and/or upon request by City staff or designee.
3. Contractor Reporting & Communication Requirements
3. 1 Quarterly and Annual Account Reviews
Upon request, Contractor shall conduct an in-person Quarterly Business Reviews (QBRs) with all departments and City staff or designee to discuss the status of the fleet. At a minimum, Contractor Sharp Business Systems Services Agreement
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shall communicate with each department' s Administrative Officer once per year. A Citywide account review shall be conducted annually with IT Management to validate cost savings, project milestones, and projections for the following year.
On a quarterly basis, Contractor shall provide electronic reportingrelated to the activities in this SOW with the following categories and types of reports:
A. Department printing volumes broken out by color and black& white per device; B. Numberand types of devices in the fleet summarizedby departmentand citywide; C. Pro- Active over- and under- utilized equipment optimization/ swaps; D. Break/ Fix volume of calls;
E. Change Management Plan status. IMACD;
F. Knowledge Management information and/or support that will benefit the City's end users and internal support teams;
G. A list of devices that experienced multiple repairs in the previous quarter, or re-occurring over a 180-day period, along with an action plan/recommendation for permanent correction; H. Ongoing continuous improvementrelative to printthroughout the entire City environment; I. Billing Reports;
J. SLA Achievement Reports; and
K. Status of any additional projects.
These reports shall be made available in an electronic format to the Technology & Innovation and participating Departments quarterly or as requested.
3. 2 General Communication Obligations
A. Contractor shall provide the City with ninety ( 90) days' advance notice of any new models of equipment or software proposed to replace end- of- life equipment or software.
B. Any new equipment or software proposed for deployment on the City's network shall be brought in for prior testing and approval.
C. All replacement device pricing shall meet the same or lower cost level of comparable or equivalent to the replacement Model capabilities, features, and accessories.
D. City staff or designee may validate hardware, software, and services pricing on all future technology options added to the standard City Wide MFD pricing matrix template over the term of this agreement.
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E. New Model pricing is expected to be atthe samediscount levels as originallycontracted as a result of this RFP and may not be higher than those provided to other governmental agencies of similar size and scope.
4. Resource Requirements & Qualifications
4. 1 Key Personnel
A. The Contractor shall provide a dedicated Customer Support Team led by a Program/Project Manager who shall have overall responsibility for all activities related to this project.
B. The Contractor shall providean organizationalchart listingthe team membersalong with profiles of their skills, qualifications, and responsibilities.
C. Contractor shall provide the City with ten (10) days' advance notice when a Strategic Account Managerwill no longerbe supportingthe City and schedulean introductionof any replacement personnel.
D. The City reserves the right to request a replacement of staff(s) not performingto the City's expectations.
4. 2 Dedicated Inside Customer Service/ Support Personnel The City is lookingfor a singlesourceManagedPrintServicesproviderwith experiencein managing major account business. The City's preference is a Contractor with internal non-sales support staff dedicated to manage the customer relationship alongside the Sales Executive. This person shall be experienced in supporting major account business.
Dedicated personnel shall be directly responsible for the fulfillment of all SOW and SLA commitments with the City in support of Contractor sales team and work to create and implement specific operational practices including, but not limited to:
A. Continually monitor existing service levels and compliance to SLAs.
B. Provide interface between end- users, technical support, and resources to improve/ maintain customer satisfaction.
C. Act asthe primarypointof contactfor all aspectsofthe contractualrelationshipwith the customer.
D. Develop continual process improvements.
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E. Work closely with Contractor operations team on implementation and deployment of print technology and support services, including inventory collection and management, and consumables management while monitoring adherence to all SLAs.
F. Facilitate quarterly/semi-annual performance reviews.
G. Resolve customer complaints and concerns by investigating problems, as well as develop solutions and manage through to resolution.
H. Provide reporting metrics and tracking data as required to fulfill SLAs.
I. Develop and document implementation plan for each additional phase of the client Change Management Plan.
J. Follow-through on mission critical activities identified by the Client and Internal Management.
4. 3 Technical Support Personnel
A. Contractor shall be authorized by the original equipment manufacturer ( OEM) to service the equipment during the entire term of the Contract. Proposer shall provide verifications with proposal.
B. Contractor's service technicians shall be OEM trained and certified during the entire term of the Contract. Proposer shall provide verification with proposal.
C. Contractor shall only use only OEM genuine or OEM approved parts and supplies to maintain the equipment. Contractor shall have same- day or next- day delivery for parts and supplies, with the parts delivered to the City or brought in by a service technician.
5. Roles and Responsibility Matrix
Contractor shall provide either on- site or dispatched Service Customer Engineer( CE) to perform the services listed in the following sections. This is a summary of the City and Contractor general responsibilities and roles and does not limit additional items that may be added in the future.
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Service Responsibility Matrix: On- Site and Dispatched Services Roles and Responsibilities Role
Responsibility— On- Site and Dispatched Services
Contractor City
1. 0 General
Provide trained on- site or dispatched CEs to perform1. 1 Onsite and Dispatched Services.
X
Coordinate and provide hardware Break/ Fix Incident
1. 2 troubleshooting and resolution, and Service Request X support for in- scope hardware.
1. 3 Manage operations within the standard Incident and X
Service Request fulfillment process.
1. 4 Meet or exceed agreed upon service levels( SLAs). X
1. 5 Manage CE productivity, efficiency, and professionalism within City offices. X
Assign and schedule qualified, City focused Customer
1. 6 Engineers to perform support services at City in- scope X locations.
Provide accurate information regarding status, resolution,1. 7 and asset updates in Contractor system. X Provide contact information for the end- user who reports1'$ an incident, or makes a request.
X
1. 9
Perform remote diagnostics of hardware, software,
Xapplication, etc., as applicable.
1. 10
Propose process and policy improvements through
X X
Continual Service Improvement process.
1. 11
Approve process and policy improvements proposed by XContractor.
1. 12
Ensure compliance with environmental, health, and safety X requirements at all City locations.
Produce quarterly reports as described in Reporting and
1. 13
Communication Requirements, and make
X
recommendations for improved reporting based on
industry best practices.
2. 0 Hardware Break/ Fix Contrictoor City
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Provide the City with Contractor authorization to provide
2. 1 services for hardware with each device manufacturer, X and cooperate with warranty assignment efforts.
Provide service directly or coordinate service through a
2. 2 contracted and City-approved third party as necessary for X in scope equipment and services.
Manage the warranty process and work with third parties
2. 3 as necessary to obtain support for hardware that is out of X scope, and as requested.
2. 4 Schedule services with end- user and provide ETA and X updates for resolution.
2 5
Provide hardware loaner for device( s) requiring removal X
for repair for as long as the equipmentis being repaired. 2 6
Retain ownership of parts removed from equipment for
Xrepair.
Repair in-warranty hardware to functional specifications
2. 8 in compliance with warranty guidelines, adhering to the X warranty processes for repair service.
Removeand recycle, or properlydispose of, packing
2. 9 materials and used parts from device installation and X break/ fix repairs.
Provide transportation to and from the end- user location
2. 10 using Contractor' s vehicles for all incident types ( request X and break/ fix).
2. 11 Develop a" Preventative Maintenance" program for
Xsupported print devices.
3. 0 Desk- side Software Support Contractor City
Provide software support remotely and at the desk side
3. 1 for all printing software in use at the City that is accessed X via a personal computing or wireless/ mobile device.
4. 0 IMACD ( Installation, Move, Add, Change,
Contractor CityDecommission)
Back-up available data( i.e. the contents of the MFD
4. 1 address book) prior to device replacement or IMACD, X and restore data after service is performed, if applicable.
Coordinate, plan, schedule, and request through the4. 2 System of Record all IT Hardware IMACDs. X
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Receive IMACD requests from City and validate the4. 3
IMACD request for completeness and authorization.
X
Communicate to City personnel, as appropriate, regarding
4. 4 scheduling requirements and blackout dates, to minimize X the business impact on City operations.
Confirmthat all itemswithinContractorscope(e.g.
hardware, software, parts, and configurations) necessary4. 5 to execute the IMACD will be available for the scheduled X
date of the IMACD.
Confirm that all hardware, software, parts, network,
cabling, configurations, and any other services/ hardware4. 6 X not in scopefor Contractorbut necessaryto executethe
IMACD will be available for the scheduled date.
Remediateany site readinessissuesor availabilityof
hardware, software, parts, network, cabling,
4. 7 configurations, and any other services/ hardware X necessary to execute the IMACD are in place prior to the scheduled IMACD.
Develop and use checklists, sign off procedures for
4. 8 colleagues, and/ or approved tools to determine user X requirements.
4. 9
Work with end user and IT to identify proper
X
configuration for mapped print queue.
4. 10
Reload MFD system and application configurations, data, X
or backup files as necessary.
4. 11
Receive written acceptance/ provide leave behind card
X
upon completion of IMACD request.
4. 12
Update the asset management tool with updated asset
x
information via bi-directional ticketing system.
5. 0 Install Contractor City
5. 1
Place an approved install request with the City' s IT prior Xto scheduling a device installation. X
5. 2
Pick up device at either a City staging area or a
X
Contractor staging area and deliver to end-user location.
Disconnect old system and return it to the Contractor
5. 3 refurbishment/ disposition location or hold for lease X return instructions as requested.
5. 4
Unpack device and install per approved optimization plan X
and/or as requested by the City.
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5. 5 Map print queue to end users' workstations. X
Install, configure, and test new devices according to the5. 6 X established acceptance testing.
Transfer the end- user identified data and settings from 5' 7 X
the existing system to the new system.
5. 8 Leave end user training materials/ documentation. X Dispose of any boot disks, backup CDs, packing
5. 9 materials or other materials delivered with the system X according to City requirements.
5. 10
Update the asset record in the Change Management plan
X
document to reflect changes in asset assignment.
Communicate with City regarding problems with an5. 11 X IMACD request.
5. 12 Test the device( s) to confirm functionality. X
5. 13 Provide desk- side orientation and training to the end user, X or end user groups, appropriate to the authorized end-
user(s) receiving the MFD.
6. 0 Add Contractor City
6. 1
Place an approved Add request with Contractor via an
X
approved City Purchase Order.
6 2
Confirm the requirements and scope. Contact the City's X IT to coordinated network install.
6. 3
Contact the end- user to schedule an appropriate, agreed X
upon time for the installation to take place.
6. 4 Carry out the Add in accordance and compliance with Xinstructions provided in the request.
7. 0 Move Contractor City
7 Place approved move request with Contractor via a
XService Request from the system of record.
Communicateto the end-user any prerequisitesand any
7. 2 procedures that need to be followed before or after the X move is complete and confirm the requirements.
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Conduct pre-move checks and determine and make any
7. 3 site preparations that need to be completed before the X scheduled move date.
Provide City with certified security wiping of memory or 7 4
hard drive or take other appropriate action approved by X City to delete all data or other information stored or
copied on item to be Moved.
7 5
Disconnect a currently installed system unit including X directly attached peripheral devices.
7 6
Pack the hardware for movement from the end- user' s
X
current location based on the requirements of the move. 7 7
Transport or ship the Hardware to the end- user' s new
X
location.
Unpack and reconnect the same system unit and its
7. 8 directly attached peripheral devices for the respective X end- user.
Conduct the manufacturer' s standard installation tests
7. 9 upon completion of such activities to verify the hardware X and software are functionalwith networkconnectivity.
7. 10 Update the City Change Management plan tracking to reflect changes in the location of the asset in the same X month the asset changes occurred.
7. 11
Coordinate the shipment of hardware between City sites
X
and prepare the hardware to be shipped.
Responsible for packing material, transportation, or
7 12 shipping when a common carrier or a third party transport X
company is required for the move at no additional cost to the City.
8. 0 Change Contractor City
8 Place approved change request with Contractor via an
Xapproved communication process.
Confirm the requirements and scope of the change
8. 2 request and schedule an agreed- upon time with the end X user for the work to be completed.
If applicable, provideCity certifiedsecuritywiping of
8 3 memory or hard drive or take other appropriate action to X
delete all data or other information stored or copied on item to be changed, as approved by City.
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Carry out the change in accordance and compliance with8. 4 X instructions outlined in the request.
8. 5 Update the change request in the system of record. X Update the City Change Management Plan tracking as
8. 6 applicable to reflect the change to the asset( s) asset in X the same month the asset changes occurred.
9. 0 Staging Contractor City
9. 1 Optionally provide Contractor with asset tags to be X
attached to devices requiring Customer asset tracking.
9 2 If requested, apply asset tags to devices according to City X procedures and approved processes.
Stage and configure hardware per the configuration and
9. 3 preparation instructions in accordance with approved City X procedures, including software installation.
9. 4
Perform quality assurance testing to eliminate system
X
defects and inoperability.
Provide City with certified security wiping of memory and
9. 5
hard drives or other appropriate action approved by City X to delete all data or other information stored or copied on item to be Staged.
9. 6 Update City Change Management plan tracking within X
same month of any asset changes.
9 Store, stage, configure and deploy hardware to meet
X
daily IMACD requirements of City.
9 8
Pack hardware for delivery to requested City Department X
Location.
10. 0 Decommissioning Contractor City
Communicate with the City that hardware is ready for10. 1 X decommissioning, donation or refurbishment.
Provide City with certified security wiping of memory and hard drives or other appropriate action to delete all data
10. 2 X
or other information stored or copied, as approved by
City, for all removed MFDs.
10. 3
Coordinate with City department for scheduling pick- up of X
hardware.
Sharp BusinessSystems ServicesAgreement
City of Riverside Managed Print Services Exhibit A SOW Page 18 of 19
INNOVATION &
LAI TECHNOLOGY Exhibit A: Statement of Work ( SOW)
ik. 11 IOt. DEPARTMENT
SharpBusinessCustomer CareMaintenance Agreement
Additional Sharp BusinessSystemsTerms or Clarifications:
SharpBusinessSystemsagreesto rebateto the Cityof Riverside$10,000for ProfessionalServicesConsultingwithin 90 days from implementation start date.
ForMaintenanceand SupplyPricingandCoverage,seeSharpCustomerCareAgreementfor all SharpModels.
For Maintenanceand SupplyPricingand Coverage,seeSharpCustomerCareAgreementfor all HPModels.
City of Riverside Acceptance: Sharp Business Systems Acceptance:
Date: Date:
Name: Name:
Title: Title:
Signature: Signature:
Sharp BusinessSystems ServicesAgreement
City of Riverside Managed Print Services Exhibit A SOW Page 19 of 19 EDIT" B"
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eINNOVATION& SHARP BUSINESS SYSTEMS
fig. .. TECHNOLOGY
Exhibit C- Device Pricing Templateerks 1,it gun DEPARTMENT City of Riverside- Device Pricing Template RFPNo. 1817
Input the standard category Device Configuration detail resulting Ina total cast price calculated In cell F: 14 Category# 3 Pricing Table 1,. 1c1 n/ Ctrl. Pr'[ r• vrr
EC Mo if,
F4V Grr Pair Ccicr GerNew Oevi[ e Celegory Make
Product Code
A[ teticrec lnc'_ dee ' 0, J' Per leen
ilei,
lex, Paymcnl
Role Gage Rale
I.,,, 1. n mum 5: c: 3
NJ Unit
SOPA6E. PEWFVfER6N HEN for Area' s Doing 5K to 15K Per > SS PPM Office Color MFP salty Standard Miami.
Category 03 SUMP 1416070Y mtM 000lMTrrtsnT[ sa S20. 625 $ 5.013 $ 117 50. 0042 $ 04Kole Month combined
Stapling, e Pundl, SAN, Mobile A Wireless Printing.
EManced Scanning CapabilltIes.
Included Standard ProposerMo.leaseCostabovethanbeto ProposerInstucbons:TotalCashPricefromthinStandardCategoryConfigurationdetailasSHARP MOFN27N SOOKITSTAPSENNERMONNI $ 2y00 6543 calculated in cell$ 114 of this price sheet. should match the Proposer bid cash price on ExhibitFinisher the total cads prim found In cell f•.14 D• Cost Proposal form, Sheet el.
Included Paper DSSSppuftT. 1t12, 106M111 Proposer bid 0..., deMtetategoryfar 1-Eachdevicetypecosimustincludealldelivery,set-upandinnallaben»mcesalongwithTrays
SHARP MUMMN
IePM IMT
Mill $ 233
1W aril Carlo aid' Arta leer/ age Charged,
env proposed o lemrequired software solution to enoent the requirements as outlined in the v'''''
Nap include all costs to meet the service
technical specifvations. avarerKe otSppmhacceptabe.
T- 7'. AMA• level agreements as outlined in the RFP 2- Pease Indicate any optional accessory items not included in the Standard Category Included kenning 00aaereT MON( MINN. OMNI A- SOW. Pricing shall be Configuration asaseparate lime Nem starting in Row it of this term. Pease list only the items Feature
SHARP STANDARD DlNMQOaoaIPIVSf1011Qr. P0a, IN6INED INCLUDED teed fa ennre term. you feel appropriate to this project such as additional paper trays, finisher options, hole punch,M OlamMOPTON9Q WPM guarm Any Additional
SHARP MXPNI4a 1101EP( Mcn 725 5326 3. The Citywill net accept pricing or terms that require a piggybmk of another entity Included Accessories negotiated contact.
a•
e
The Ciesof Riverside hots not WY 3rdP
Party
as and thus+ m.,,
source.
quoted ease payment must
include terms that the City of Riverside will not be billed for any property to on FMV eases The City reserves the right to utilize a 3rd Partyindependent Masesouse. nFAM 510 RECEPTACLE; 120 VAC, 60 Na. 20 AMP
Total Cash/ lease Price for Category 03 St a 1edard Configuration 524, 245 55, 015 Total Category Device Old Feb.c
Additional Accessory Options:
ar[.( Lieu,
1p
N re t., _.._.Mak
1 fr. dr
Dts r._,_-,,
FAX OPTION SNARP MXFRIS '. FaOSOPMelafm`•,.:.. Sofa Sox 2( 500- SHEET TRAY SNARP M0042711 lgtorat saeleen. ero far $ 1, 570 $ 314 SHARP 1400( 2SN 01 session 2400 6500
11( FINISHER SHM 14x002,
0212AONN. Oeaunvum $
u00 $ 052
1111.
siic,
aMa,
orrl•.Ot +
a...
SIMM MKN129 !^'•? ' e'^' ...... 53050 MADS
IK FINISHER SHARP 1431030 NtAMXON. 16Nft3STAME $
3p5' 0 $ 1,013
sable, MRfN31 (^ Ta,• rr . S•je
6. 000 $° JSs
3, 000- SHEET LCT SHARP M10[ 3711 hEms. ROEmetafrtebr $ 1, 570 $ 414 S0 0
0 00
a SO
SO 0
C,ro of Rne. Nde Rio No. 17 Category a3 Dcv.re Page 3 of g
INNOVATION& SHARP BUSINESS SYSTEMS
74r.:,_ TECHNOLOGY
Exhibit C- Device Pricing Templatelikritj ;; fir FFlrDEPARTMENT City of Riverside- Device Pricing Template RFPNo. 1817
Input the standard CategoryDevice Configuration dean resulting in a total cash price Calculated In cell F: 11 Category# 4 Pricing Table model a/ CashG,aePCr 6Drat.Fi.1V AtVPe,Pa6C' co, Pe+New De+ ice Category make• produrC Cade
Accessories included , 1000 Per Item
1teT
tca: e Payment
Rate PaC,e PaiC
NCIel uim. ul1: 5,: s
Per Un, t
For Arla' f Doing lest than SK Per
a 40 PPM Mike Color MFP with Internal or Stendard
Category# 4 SHARP M) 13570V ken amounooenebakntk, e $ 00. 970 $ 3.042 $ 95 $ 0. 0042 $ 0. 0420 Month Combined Needing 11% 17 Finisher, Stapling, Hole Punch,LAN,Mobile a Wireless Printing, EnhancedScanningCapabiORel.
Included Internal or Proposer Mo. Lean Cost above shall be for MO.. Instructions: Total Cash Price from this Standard Category Configuration detail as M16N27N Soltarrso NE Imes Fathom $ 2,000 $ 543 elk total cath pike fowl In cell F: 10 calculated In cell F: 14 of this price sheet, should match the Proposer bid cash poke on P0010it Standard Finisher
SNAP
D- Cost Proposal Form, Sheet M.
category larn
Sro1
S. EON dmice type cost must include all delivery, setup and installation services along withIncluded Gaper Proposer bid price per devise axaa Trays
SHARP MKDETSN IvNFTPAPFaIur la0 $ 233
SW and Color silk Rale Ver rase
arefar, anyProposedorrequiredsoftwaresolutiontoimplementtherequirementsasoutlinedinthe thailbMude all costs to meet the Service
technical speedkations. A variance of Sporn n acceptable. 5SOMMT i - rtrre'-' 7`"
level egreemerks m outlined In the REP 2- Please Indkate any optional accessory items not included in the Standard Category Iochcded Scanning OOCUMLNr EEfnMl7m Mrµ
EAMbe A• SOW. Pricing shall be Configuration asa separate lime item starting in Row tO of this form. Pleaselist only the kerns Feature
SHARP STANDARD
A
M
knoSOMME
auotIM
INCLUDED INCLOOEO
steed for entire term. you feel appropnate to this protect such es additional paper trays,ANDMIM CMAPRTSAMN at. P
u% finhMr options, hole punch,
Any Additional 3- The City will not accept pricing or terms that require a piggyback of another entity Included Accessories $
HMP KPNf4a ROM HP. SUS $ ZZs
ProposerInputtheOptionallibraryVend/ negotiatedcontact.
Coin Op System under the addltioNl
My Additional seseodes manta below. 6- The City of Orient does not Pay property lac and thus any quoted lease payment must Included Accessories include arms that the City of Rrcenlde will not be billed for any propeM tail on FMV leases The City reserves the right to mil ire a 3rd Party Independent lease source.
Arty Additional
MNYdedAccessoriesNEMA 5-10RECEPTACLE;120VAC,60HA15AMP
Total Cash/ Lease Price for Category 04 Standard Cord guratlon 519, 485 54, 844 Total Category Device lid Prim
Additional Accessory Options:
Nuw Devi nC, rry: nry r^. a. e
h+' cui e/
Dennal roc,,,,,, rn,r CashPncePerVrotletl Cale item
FMO TION SHARP IC= M0ae ARI tT SIX° .:$ 314
2) 500- SHEET TRAY SHARP NixoeI 5 HMO.. SIKLUEET IMIA TRAY $ 1,070. $ 311 St1ARP ( 41 W ewLN6r.. W LMp6asNSi $
2.000 $ 506e PANAMA
IK FINISHER SHARP ( 440121 zW0 fast
a STACIIIN, MAXIETSTAMOfNM: MI6129 SAO= emCHMMIHM
SUN . 51.019
311 FINISHER SNAe M16100 KRAD I6. e6' OeuTMAPte
S9. 050 $ 1.019
MI6i131 4000 OARS
3, 000- SHEET LCT SUMP M1ap7N AOM5 M CAPAOTY MAT $ 1, 070 $ 414 O 0
D 50
0 0
Se SO
Coy of even.. AFP No. 191) Category 54 Devote Pae AO a
eif IF, * INNOVATION& SHARP BUSINESS SYSTEMS
co L.\ TECHNOLOGY
Exhibit C- Device Pricing Templateerkr f'n alii DEPARTMENT City of Riverside- Device Pricing Template RFPNo. 1817
Input the standard Category Device Configuration detail resowng ins total cash price atallated In cell FAA Category# 5 Pricing Table Model a/ Cash ono r• Pin MoIMO owpe•Pne ColorPerNew Ocvi( e Category Make Acct: for. rs included MSPP Perltem lec: t laymen[ Nates M.. n n. fie_, aneikct Coee
tearper Unit
Pale P- lie Pate
IDPMWEILMaplttedOR for Table Top Si MF P' s Not
40 PPM Wife Color Al MFP with Internal or
Category# 5 SHARP MXC402SC 9,400 $ 2.342 $ 63 $ 0. 0042 $ 0. 0420 External Staple, LAN, Mobile Wireless Printing,Olnr[ MMA Requiring 11% 31 Enhanced Scanning Capabilities.
Induded InternalProposer Instructions:Tote/CashProt fromthisStandardCategoryConfigurationdetailas Finisher or Staple SNMP M0FN12 SOSRE[ TINTSM6AL AII# IAR $ 3, 135 $ 341 PrapoterMa.leaseConaboveslsallbebr calculatedInallFolioofthispriceMeet,shouldmatchtheProposerbidcashpriceonExhibit Feature
the toed lash price found in roll 314:
D• Cost Proposal Form, Sheet 01.
Included Paper Mproposer bidpaceperdevicecategoryfor 1•Eachdevicetypeencmuttincludealldelivery,situpandinstallationservicesalongalongwithHARP STANOMD pl soeatatT PMaRTRAy Immo, INCLUDED any proposed or required software solution to implement the requirements as outlined in the Traps
SWandColorpicknateliarhpOsargoncdsnl• RFPtechnke/specifications.AvarianceofSOP.Isaccepbblesha0 include all costs ro meet the seryke laawFETnr4[ . ouat. Sax
level agreements as outlined in the APP 2- Please Indicate any optional accessory items net included in the Standard Cory Included Scanning FxMON A. SOW. Pridrs5 Mall be Configuration asa separate line dem starting in Row lO of this form. Pleaselist only the items Feature
SfIMP STANDARD oocumorr
INNAWSOSCAMRWIM
INQIAED p14U0fD teed for entire tome. you feel appropriate to this prosect such as addrdonal paper trays, finisher options, hole pinch,NNAxcaps[ AliwgruTAu guaranteed ect.
Araldlc -- 3• The city bary will not accept por terms that require a pigpck of anotherentityaty Included Accessories rregoti, rod
contact4Any Additional
include
ca perms RNetheedoes
of
not
ParRwersiprop
not be
and
dthuany
quoted
leasexoleust
Included Accessories heCo
tams that the City Rnrersiee will not be dyed for any property to on VMS leases.
The CM reserves the right to utilise a 3rd Party Independent lease source.
Any Additional
NEMA 5- 15 RECEPTACLE: 120 SAC. 60 Ns, 15 AMP
Included Accessories
Total Cash/ Lease Price for( Memory 05 Standard Configuration 10, 835 53, 203 Total CategoryDevice Nd Price
Additional Accessory Options:
N- woe+_ e ear
r , i.
Mndeia/
C, de
FAX OPTION NUM 000203 FMOVNL4Oi[ IOf 05 $ 174
500• SHEET TRAY SWAP MRCIII IR faew6atawtelog gag..:
0 30
D D
so so
so b
0 00
so 00
0 00
s0 5o
0 0
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du
e INNOVATION& SHARP BUSINESS SYSTEMS
ee ry1 TECHNOLOGY
Exhibit C- Device Pricing Templatelfier( r DEPARTMENT
City of Riverside- Device Pricing Template RFPNo. 1817
Input the standard Category Device connsHtatlondetail nssultingInatotal cash pricecalcumudIncellFeu Low Volume Color Printer/ MFP Pricing Table New Novae Ceteze, klakc
Mode./
P sem rs nr: std •. 1SRP Per Item
Cash
lease Pa r, e,
ese,
Cr: cr Pcr
Nates reee n1pers
Product Code Iet
Per Unit .
e Page Nate
Low Volume adew a/ W apPm relerarM.
Refresh abler law volume printers '
Low Volume Color Desktop laser Primer/ MiP. With
Desktop HP M477FDN tuna. Panic Mat. OPy. SCArt $ 630 $ 547 $ 11 $ 00160 $ 0. 0900 SAN. Mobile& Wireless Prlotlng. HP Leserlet Pfinfer/ MfP fNO and MFPY
M677fdn or Similar
ProposerMo.leaseCostaboveshallbefax ProposerInstructions:TotalCashPriceTwothisStandardCategoryConfigurationdetailas Treyscutpope,
SWSIafTIIOYfTpV. SatNHi the teal rash$ 050 found in cell file Trot's
MwNIET
NN TNI1
INL7. l10ED INQUDED calculated in cell f•-u of this price sheet should match the Proposer bid cash price on PalaRW D- Cort Proposal Form, Sheet Al.
ProposerbiePricePe' e(
Per
Pere
Chefor
Each deoseidoryesuost include uti delivery,
lsanwpimen
and installation
is aoutlinedin
with
BWaIdCob,ClickRate(PerPageUerge), anyproposedorrequiredsoftwaresolutiontoImplementtherequirementsaseut6nedinth< shaltIncludeascoststomeetthesnake FOPtechnicalspecificationsAvarianceofSppmisacceptabterevel egreemenn as outlined In the RFP fwhibRA- SOW. hlrAsg she0 be
you
elaIedkase. nyonal
project such
Hadeslotill
paper IMO.s.
eStallrrd
otions,
ry
ho
guaranteed for entire term. Configuration as a separate lone Aim starting a Row 1g of the form. Pleaselot only the nems you feel appropriate to this projatt such of additional tray&, bobber options, hide Punch. 11111111E—.® f. 0 onto. r.• v
Oi. e, n
t,tw— te:
e isel,, n-
ThaCitytedwill prkip or terms that reouinaPM3ybaek of another entity LeasePalmrr,r Nen.Nrw^rFedt)evee negotiatedcontact.Per that T. The City of
es Me
e does riot pay
p3rtea and thus any quoted Mas Payment must
includeterms that the Cityof Riversidewill not be billed for anyproperty teaon fMV teases.
The City reserves ted right to utilize a 3rd Party Independent lease aorta The Flat Rate M. Fee for noonetworked
dean Is in lieu of treresPer Page Rate
onaaed annually.
Total
RECEPTACLE: 120 VAC 60 Nt. 15 AMP
cheeses all M' be
TotalCash/ lease Pore. for Low Volume Cc for hiFP Standard Conhgu ration 5630 5547 Total Category Device Rid Price
Additional Accessory Options:
Now Dev; e I. r. •. ii >
de v/
Ocscr G. un VS., Per Nem
asPricCr :. er
tluet Cade Neel
PAPER TRAY HP 1!7.071.0 Amnwuativlenn 199
ENVELOPE FEEDER HP 10H21A eeues ttees. 343
6 0
So o
so
So
So. So
o so
so SO
S0
SO SO
So So
Cry or N, eeroce erP No 1317 IN Color INrr, annler Page7 ofe e INNOVATION& SHARP BUSINESS SYSTEMS
TECHNOLOGY
Exhibit C- Device Pricing Template10erk,r f: rIOI DEPARTMENT City of Riverside- Device Pricing Template REPNo. 1817
Input the standard CategoryDevice coFtRsaranon derail resulting In a total ash pike calculated In an F:SI Low Volume BW Printer Pricing Table Cela/ 10"
60 t1 fMV
P,f. Prr
New Dry re( 005 P ': iCashPePoleapry Make "
Ac
nlet r, 10/ P Per Item le se
Dtymerfie
Color
t NS! Ps
Product Code tem
per Ur, t
Page Rate
LPW Volume
aaPPrnalvrlardrt eakaar
PoRe/
rein elder perianal lav edume > low Volume SW Desktop laser Printn. LAN. Mobile Personal BW Punter
S30o $ 335 37 N/ A
printers i Wireless Printing. NP Mwxdn or Similar
proposerMa.leaseCallaboveshallbefor ProposerInstructions:TotalCashPricefromthisStandardCategoryConfigurationdetailasIncluded Paper loo- sheW mWtparpw Tsar] i ilo. the total rash price found M cell Fat Mewl,. Tort
INClUOED INCLUDED calculated In tell PARd this price sheet, should maids the Proposerb cashbpike on Exhibit a• Cost Proposal Fenn, Sheet et.
SW poser ele price per eleer catenate;. a- Each leene type cart mus: include all delivery.
Implementsemen and installation teas
outlined
alonginwith
SWantColoralarRateflexPageararge), anyproposedorrequiredsoftwaresolutiontoImplementsherequirementsasouninwinthe shadlsidedeall" teeameeteee.!nice RFPtechnicalspecifications.Avarianceof 5ppmisacceptable. level agreements as outlined In the RFP
Exhibit A• SOW. Pricing shall be 2 o
el! indicate any optional
hir . 0accsuch
stains not included is the Standard Category
guaranteed for thin term. Configuration as a separate lime item starting in Row 15 of this form. Pleaselist only the dens you l appropriate to this project such as additional paper[ rays, finisher options, Kele punch, t .
r... r4
Kt.
L) 1 f•. V
O: . I . I, r 3. The City will not accept Prionlea P Y e P100
or terms that require• piggyback of another< ntiry
P U',
r, f0 negotiated contact.
include
tOtyeras
Riverside dyes not
Rnpay
pmperry the and thus any quoted lease
paymentEMUmust
57 include termsthm the City of Riversidewill nonbebiped for any property be on EMUleases.
The City reserves the right to fillet a 3rd Party Independent lease source ate or
charges and be nemselkd
rmaYN
devices I. M Neu et there, Page Rate MEMO S- 15 RECEPTACLE; 120 VAC, 60 Az. 15 AMP charge ant mte be rtrdkikd aouua9T.
Total Cash/ Lease Price for Lew Volume BW Personal printer Standard Configural $ 300 $ 335 Total Category Device Rid Price
Additional Accessory Options:
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CO of eucnke RFP aro1817 is PW Personal Prinrer Page O d e SI- IA-'. Sharp Business Systems
Customer Care Maintenance Agreement Argent,
C 2071SHARP BUSINESS SYSTEMS
P) 619- 258- 1400 ( F) 619- 449- 2005
artewNome Model SoMremrba WNumba San Mw
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INNOVATION& TECHNOLOGY DEPARTMENT
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0. 00 a REFER TO SOW EXHIBIT ABB FOR TERMS. FOR
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ROSAUNDA ACOSTA 0 8 a W Yes
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l have reed and undersand our ebligagoas under the tonna 951) 826- 5150 0 Color No end conditions Need herein. and on to reverse side thereof.
Main MNMNlerrtmf
as theonlyagreementpertaininglo theequipmenthereunder.
No oder agreements appy unless expressly need on the
RACOSTAORIVERSIOECA. GOV aced Mthis* groomed or the ouaeta spedlfsd above.
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ROSAUNDA ACOSTA S 0. 004200
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9s1) S26 stso S 0. 042000 ay Ma7raaddkrntamenormal. rMenance charges and has Men Merced es le the currant Mee ate
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RACOSTA/ RIVERSIDECA. GOV Mat Now
THIS ADR'BNENT SHALL NOT BE EFFECTIVE UNLESS SIGNED BY THE CUSTOMER AND SBS CONTRACT MANAGEMENT MendennM Adamant anbaa are na. 05u+ OMM. nS. MI MraM.. and nN. wlaaq.. Pd.. does rel include appcaal. Mone. hep thrinwn SyeMmsr a tensionr glop Beumta Crpaaer.
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Customer Care Maintenance Agreement 86ArgentSt
071
SHARP BUSINESS SYSTEMS
Santeeee, CA )
619P) 619- 258- 1400 ( F) 619- i49- 2005
Customer Bill To Equipment Covent('
Customer Name Model Serial Number ID Number Start Meter
CITY OF RIVERSIDE ALL HP MODEL MULTIPLE( SEE SCHEDULES) Mailing Address Model or Meter Serial Number Number Start Meter 3900 MAIN ST
City State lip Model or Meter Serial Number ID Number Start Meter RIVERSIDE CA 92522
Billing Contact Model or Meter Serial Number ID Number Start Meter
INNOVATION& TECHNOLOGY DEPARTMENT
Phone Fax Model or Meter Serial Number ID Number Start Meter 951) 826- 5311
e- mall Model on Meter Serial Number. ID Number Start Meter Customer Loudon AgmententEnedement
Customer LotatbNDepartment Name Labor Parts Drums BToner CToner Ocedoper Staples Connect Shield VARIOUS Yes Yes Yes Yes Yes Yes No No
Location Address
Detail of Charges Authorizations
Physical Location Description Chet-.se Charge Chet-. Commence w: n..« e
0. 00 o, a, r, re .,
REFER TO SOW EXHIBIT A& B FOR TERMS. FORe l.eru Payne., City State Zip ase Charge Frequency Meter Fr. geene artesltbsg Contract Number CA Monthly Quarterly T& C, REFER TO RIVERSIDE SERVICE AGREEMENT Key Contact Meter Mluwancce I Aggregate Purchase Order Number ROSALINDA ACOSTA 0 B& W Yes
Phone Fax Meter Mlewante2 Consolidate
I have read and understand our obligations under the terms 951) 826- 5150 0 Color No
X and conditions stated herein, and on the reverse side thereof, e- mail Meter Mlowames
as the only agreement pertaining to the equipment hereunder.
No other agreements apply unless expressly noted on the RACOSTA@RIVERSIDECA. GOV face of this agreement or in the contracts specified above.
I understand all meter counts are based on 8.5 X 11
Meter Conant Excess Charge I Term( Momhs) minumum) single sided images unless otherwise noted.
ROSALINDA ACOSTA 0. 016000
Phone Fax Suess Charge a
60 Customer has declinedmaintenanucoverageetthis time.
The customer understands obtaining maintenance coverage 951) 826- 5150 0. 090000 later may incur charges In addition to the normal maintenance dsarges and has been informed as to the current time and e- mail Excess Charge Master Contract Number material billing rates.
RACOSTA@RIVERSIDECA. GOV Print Name
THIS AGREEMENT SHALL NOT BE EFFECTIVE UNLESS SIGNED BY THE CUSTOMER AND SBS CONTRACT MANAGEMENT Maintenance Agreement contract, are norvmfundadeno, Nransferableand nombancelable. Pete does not include apixxatde taxes Sharp Business Systems is a anvon of Sharp Electronics Corperanon L._Sharp Authorization Date SOS Cothran Number Customer SignMme Date EXHIBIT" C"
KEY PERSONNEL
Company Personnel
Key Contacts
Sales& Support 888- 258- 2802
Sara Razi- Branch Sales Manager
Molly Harner- Account Executive
Brent Shoemaker — Manager, Major Accounts
Christopher Hart— Director, Enterprise BusinessGroup
Anne Beck— MPSSpecialist,Analyst, Enterprise BusinessGroup Ken Lyons— Color Specialist, Enterprise BusinessGroup
Kris Sumner— Associate Field Trainer/ CSR
Jennifer Villa— Trainer, Enterprise BusinessGroup
James Robinson— Software Solutions Manager
Service& Operations 877- 686- 5277
Jerry Jackson- VP Service& Operations
Cherie Wright— Operations Manager
Tosha Holmes— Contracts Manager
Ashley McNutt— Logistics Manager
Service& Supplies Desk 877. 686. 5277
Sharp Electronics RFP No. 1817 Page 47 of 90
Sales& Support Staff Biographies
Dale Wedge, President
Daleleadsthe businesswith 30 yearsof dedicated industry experience. Daleco-owned AztecImaging and has been President of Sharp BusinessSystemssince Sharpacquired Aztec in 2007. Dale understands the businessneedsof our customersand hassuccessfullypositionedSharpasone of Southern California' s top value- added solution providers.
Jerry Jackson, VP Service& Operations
Jerryhasbeenwith Sharp,formerly AztecImaging,for 12years.Jerryspecializesin providingour customersinnovativeand cost-effective documentsolutions. His29yearsof industry experienceand dedication guarantees exceptional service.
Christopher Hart, Director— Enterprise BusinessGroup
Chrishasbeenwith Sharpfor 9+yearsasthe Director of the EnterpriseBusinessGroup.Chris coordinates all MPS, ECM, A/ V, and hardware installations for major accounts in Southern California. His number one goal Isto connect with eachclient to ensureSharpconsistently provides an unsurpassed customerexperience. Major accountsindude, but are not limited to: SharpHealthCare,Cityof San Diego, LPL Financial, San Diego Unified School District, Los Angeles World Airports, Los Angeles Department of Water& Power and Santa Ana Unified School District.
Brent Shoemaker, Major Account Manager
Brenthasbeenwith SharpBusinessSystems,formerly,AztecImagingfor 10years.Brentmanagessome of our largest accounts such as San Diego Hospice and U.S.M. C. Brent' s extensive knowledge in the field coupledwith hisengagingpersonalityensurespositive results.
Sarah Razi, Branch Sales Manager
Sarah has more than a decade of experience in major accounts and managed print service experience, with specificexpertisein customerservice,executionand major accountmanagement,enablingher to lead her clients asthey focus on constantly improving their cost savings,ITservicesand office technology.
Molly Harner, Account Executive
Mollystartedsellingat a Sharpdealership25yearsagoandhasbeensellingofficeequipmentand software solutions ever since. Molly understands how to manage Major Accounts and prides herself on creating strong business relationships with her clients.
Kristopher Sumner, Customer Service Representative and Associate Field Trainer KrishasworkedasanAccountExecutiveandFieldTrainerinthe LosAngelesandOrangeCountyarea.
Hehasdemonstratedboth one on oneandlargegrouptrainingson Sharp'sfull productcatalog.Krisis also responsiblefor developing Quarterly BusinessReviewsand customized reports.
SharpElectronics RFP No. 1817 Page 41 of 10
EXHIBIT" D"
MASTER LEASE AGREEMENT
CG Master Lease Agreement SBSLeasing
q j !, as. ffiinanciaal solutions PHONE( 800) 735-3273 • FAX( 800) 776-2329 A Program of De Lage Landen Financial Services Full Ugal Name Phone Number
DIA Name( II Any) Federal Tax LO. No. Fax Number
BEngAddress City State Zip Send invoice to Attention of
TERMS& CONDITIONS
This Master Lease Agreement (" Agreement") is dated as of this ORPERFORMANCEOFTHEEQUIPMENT.YOUROBLIGATIONTOPAYIN FULLANY 20_, and is by and between De Lage linden AMOUNTDUEUNDERA LEASEWILL NOTBEAFFECTEDBY ANY DISPUTE,CLAIM, Rnandai Services, Inc., 1111 Old Eagle School Road, Wayne, Pennsylvaitla 19087 COUNTERCLAIM,DEFENSEOROTHERRIGHTWHICHYOUMAYHAVEORASSERT Lessor") and the Lessee identified above(` Lessee"). AGAINSTTHESUPPLER ORTHE EQUIPMENTMANUFACTIX3ER.
The words" you" and" your" refer to the lessee" and the words" we"," us" and 6. TiTLE,PERSONALPROPERTY,LOCATIONANDINSPECTION:Unlessyou have our" refer to the lessor. Please read your copy of this Agreement carefully and feel free a S1.00 purchaseoption,we will havetine to the Equipment.If you havea$ 1.00 pun- to ask us any questions you may have about it chaseoptionand/or the Leaseis deemedto be a securityagreement,you grant us a securityinterestintheEquipmentandallproceedsthereof.Youhavetherighttousethe
1. LEASE: This Agreement establishes the general terms and conditions under Equipmentfor thefulltease term providedyou complywiththetermsandconditionsof which we may from time to time lease Equipment( as hereinafter defined) to you. The theLease.AlthoughtheEquipmentmaybecomeattachedtorealestate,it remainsper- tenns of this Agreement shall be deemed to forma part of each Schedule( the font of seal propertyandyouagreenottopermitalientobeplacedupontheEquipmentorto which is attached hereto as Exhibit A) executed by you and us which references this removethe Equipmentwithout our priorwritten consent ft we feelAis necessary,you Agreement." Equipment" shall mean all items of equipment described in any Schedule. agreeto provideuswithwaiversof interestor Dens,fromanyoneclaiminganyinterest Each Scheduleshall constitute a separate lease Agreement(" Lease") incorporatingall of intherealestateonwhichanydemofEquipmentisbated.Wealsohavetheright.at the terms of this Agreement. In the event of a conflict between the provisions of any reasonabletimes,to Inspectthe Equipment Leaseand the provisions of this Agreement, the provisions of the Lease shall prevail 7. USE, MAINTENANCEAND REPAIR:You are required, at your own cost and
2. TERM AND RENTThis Agreement shall become effective upon acceptance and expense,tokeeptheEquipmentingoodrepair,conditionandworkingorder,exceptfar execution byus and shall remain effective at least until the expiration of the last Lease ordinarywearandtear,andyouwillsupplyallpartsandservicingrequired.Allreplace- term under any Schedule. Each Lease is effective on the date that it is accepted and mentpartsusedor installedandrepairsmadeto the EquipmentwMbecomeour prop- signed byus, and the term of each Lease begins on that date or any later date that we arty.Youmay,withourpriorwrittenconsent,makemodificationstotheEquipmentpro- designate( the" Commencement Date") and continues thereafter for the number of videdsuchmodificationsdo not reducethe valueor usefulnessof the Equipmentor months indicatedon the Lease.As you wig have possession of the Equipment from the resultinthelossofanywarrantyoranycertificationnecessaryforthemaintenanceof date of its delivery,t we accept and sign the Lease you will pay us interim rent for the theEquipmentandsuchmodificationsmustbeeasilyremovablewithoutcausingdam- period from the date the Equipment is delivered to you until the Commencement Date agetotheEquipmentBeforereturningtheEquipment,youagreeto removesuchmod- es reasonably calculated byus basedon the Lease payment the number of days in that ifuxtionsand restorethe Equipmentto its originalcondition.If you fadto removesuch emed the owner of such modifications.pand a
the
erioh of 30 s. Leased, will be due as
Of
beustil modifications, e
Etbalance of e Payments and any additional Lease Payments nes IN THELLEASEPAYMENTSINCLUDETHECOSTOF MAINTENANCE chargeable to you under the Lease are paid in full. Your obligation to pay the lease ANDVORSERVICEBEINGPROVIDEDBYTHESUPPLIERAND/ORTHEMANUFACTUR- Paymentsand other Leaseobligations are absolute and unconditional and are not sub- ER,YOUACKNOWLEDGETHATWEARENOTRESPONSIBLEFORPROVIDINGTHIS ject to cancellation, reduction, setoff or counterclaim. MI payments will be made to us AGREEMENTANDANYREQUIREDMAINTENANCEAND/ORSERVICEFORTHEEQUIP- at the above address we indicate in writing. THIS AGREEMENT AND ALL LEASESARE MENT.YOUWILLMAKEALLCLAIMSFORSERVICEANDVORMAINTENANCESOLELY NON-CANCELABLE. TOTHESUPPLERAND/ORMANUFACTURERANDSUCHCLAIMSWU NOTAFFECT The amount of each Lease Payment is based on the supplier' s best estimate of YOUROBUGATIONTO MAKEALL REQUIREDLEASEPAYMENTS. the Equipment cost including(if applicable), any installation, other related costs and B. ASSIONMENT.YOUAGREENOTTOTRANSFER,SILL, SUBLEASE,ASSIGN, estimated sales or use tax. The Lease Payments will be adjusted proportionately PLEDGE.ORENCUMBEREITHERTHEEQUIPMENTORANY RIGHTSUNDERTHIS upward or downward if the actual total cost of the Equipment or taxes is more or less AGREEMENTANDANYLEASEWITHOUTOURPRIORWRITTENCONSENtYouagree than the estimate. In that event you authorize us to adjust the Lease Payments byup thatwemaysell,assignortransferanyLeaseandItwedo,thenewownerwedhavethe to fifteen percent( 15%). In addition, If we have not accepted a Lease within thirty samerightsandbenefitsthatwe nowhaveandwill nothaveto performanyof our01*- 30) days of the date you sign the Lease, you authorize us to increase the tease gatbnsandthattherightsof theraw ownerwill notbesublet:to anyclaims.defenses, Paymentsto increase the implicit rate of the Lease Paymentsin an amount equal to or set-offsthatyoumayhaveagainstus.Anysuchassignmentsateor transferof a any increase in the rate of two- year TreasuryNotes from the date you sign the Lease Leaseor theEquipmentwillnotrelieveusof ourobligationstoyouundertheLease. until the date we accept the Lease. 9. REDEUVERYANDRENEWALUponatleastsbnyy(60)daysbutnotmorethan
3. LATECHARGES/DOCUMENTATIONFEES:If a Lease Payment is not made when onehundredtwenty(120)dayswrittennoticetouspriortotheexpirationoftheLease due, you with pay us, within one month, a late charge of 5% of the payment or St 0.00. term,you shalladviseus of your intentionto returnthe Equipmentto usat theendof the whichever is greater, but only to the extent permitted bylaw. With respect to each Lease Leaseterm.Providedyouhavegivensuchtimelynotice,youshallreturntheEquipment, you agree to pay us a fee of$ 75.00, plus 1/10th of one percent( 1%) of the original freight and insurance prepaid, to us in good repair,condition and working ordet: ordinary Equipmentcost In excess of$ 50, 000, to reimburse our expenses for preparing financing wearandtearexcepted,ina mannerandto alocationdesignatedbyus.If youfairto non- statements. other documentation costs and all agoing administration costs duringthe fyus,orhavingnotifiedus.youfailtoreturntheEquipmentasprovidedherein,theLease term of this Agreement shallrenewforconsecutivesixty(60)dayperiodsandyouagreetocontinuetomake M. DELIVERY AND ACCEPTANCE:Youare rrsponshble, at your own cost, to arrange LeasePaymentsatthesamemonthlyLeasePaymentsassetforthintheLeasesubjectfor the deliveryand installation of the Equipment(unless such costs are included in the cost totherigIt ofeitherpartytoterminatetheLeaseuponsixty(60)dayswrittennolle,in of the Equipment to us). If requested, you will sign a separate Equipment deliveryand whichcaseyouwill irmne ley delivertheEquipmentto usstatedinthisparagraph. acceptance antedate. We may at our discretion confirm bytelephone that you have accept- 10. LOSSORDAMAGE:Youam responsiblefor theriskof lossor deshuctionof.or ed the Equipmentand this telephone verification of your acceptance of the Equipment shall damagetotheEquipmentNosuchlossordamagerelievesyoufromanyobipdion under have the same affect as a signed deliveryand acceptance cogitate. aLase.Youagreetopromptlynosilyusinwars ofanylossordeshuaiortordamageto S. SELECTIONOF EOIIPMENTNISCLAIMER OF WARRANTIES:You have select- theEquipmentandyouwill.atouroption,(a)repairtheEquipmentle goodcandli n and ed the Equipmentand the suppler from whom we agree to purchase the Equipment at wakingtrig( b)replaceIkeEquipmentwliuIla Equipmentii goodrepair,matdllortaid S6yl rMhait thet We are not ma utackaar ol lie Wripmmit and we an Iiie the workingrp erodible to usaid handerder Eh to solisolioptimised Equipmentto AS-IS". You have selected the and we MAKENO WAR- us, alt Equipmentsial be s* tl le 1M Lane and be deemedto or( c) PSY EXPRESSOR IMPIED, IICLUDUIG W*
Moot
ESOF MERCHNITAII IIY Nus the present value of lie Melded i ell Lime Prom* ler Bra lens. pies ORMESS FORA PARTICULARNSE. We transfer le you for the tarn el a Lam IM* slime fair marketMrs el Me[ Millner* o theendel hediedided d vweandes, I any, made bythe manufadurea tact dem or any Endof Lent 000 plie* MI to de Lame( Ridde , Mk Me YOUALSOACKNOWLEDGETHATNOOLS iS AtiTIIORIZED TOWAiVE ORCHANCE accatiniedLeasePamine andM Reilduildteooueadatthelaser d IS aperannum ANY TERM, PROVISIONOR CONDITIONOF 1)45 AGREEMENTOR ANY LEASEMD interestrete equivalent Is that el a U.S.1Maadtrconstant mat" orgg_.( as opened EXCEPTFORTHEMANUFACTURERWARRANTIES,MAKEANY REPRESENTATIONOR bytheU.S.TreasuryDepartment)int wouldhaveaterm squadtoOwaeesdn-WARRANTY ABOUT A LEASEOR DE EQUIPMEN1. WE SHALL NOT BE LIABLE FOR ingLease term, d as reasonably determined byus, or per mom( tut" Present ANY DELAYSIN MAKINGDELIVERIESOR REPAIRSNOR IN ANY EVENTFOR SPECIAL, ValueRate"),whereupontheLeasesial terminals.A proceedsof insurancerecerod by RESULTINGOR CONSEQUENTIALDAMAGES OR LOSS OF PROFIT OCCASIONEDBY usasa resultofsuchtossor damagewe beapplied,whereapplicable,lewd do opine- ANY BREACH OFWARRANTYOR REPRESENTATiON OR RESULTINGFROMTHEUSE matt or repair of the Equipment or the payment of your obligations.
Pace1 of 2 sum
11. INDEMNITY: We are not responslele for any tosses or[ dunes caused by the Youarealsorequiredto pay(i) allexpensesIncurredbyusinconnectionwiththe installation or use of the Equipment. You agree to reimburse us for and to defend us enforcementofanyremedies,Includingallexpensesof repossessing,storing,shipping against any claim for lossesor injuries caused bythe Equipment This indemnitywill con- repairingandsellingtheEquipment,and(i) reasonableattorneys'fees. tinue even after the termination of this Agreement and the Leases. YouagreethatanydelayorfailuretoenforceourrightsunderthisAgreementorany
12. TAXES:You agree to pay all license and registration fees, sale and use taxes, per- Leasedoesnotpreventusfromenforcinganyrightsatalatertime. sonal property taxes and all other taxes and charges. relating to the ownership, leasing, 16. PURCHASEOPTION:Upon expiration of the Lease term. provided you are not rental, sale, purchase, possession or use of the Equipmentas part of the LeasePayment In default,you shallhavethe optionto purchaseall but not thanlessthanall of the oras biped byurs. You agree that if we pay any taxes or larges on your behalf, you will Equipmenton the terms as indicated in the End of lease Optionscheckedoff on the reimburse us for all such payments and will pay us interest and a late charge( as calcu- Lease.Wewill useour reasonablejudgmentto determinethe Equipment's fair market lacedin Section 3) on such payments with the next Lease Payment plus a fee for our col- valuefor all FMVpurchaseoptionswhichshall be basedonthe Equipmentremaining lectingand administering any taxes, assessments or fees and remitting them to the In place. appropriate authorities. Further,you will indemnifyus upon demand and on a net after 17.SECURITYDEPOSIT:Wewill retainanyrequiredsecuritydepositto insurethe tax basis against the loss( inducingrecapture) of or inabilityto claim, or if we shall suf- performanceofyourobligations.Anysecuritydepositisnon-interestbearing.Wemay fer a disallowance or deferral of, as detennhted in good faith byus, any Equipment own- appyanysecuritydeposittocureanydetaudibyyou,inwhicheventyouwillpromptly ership, or Lease-related, federal anwor state income tax benefits anticipated byus at the restoreanyamountsoapplied.Nyouarenotindefaultanysecuritydepositwillbe Commencement Date resulting from any of your acts or omissions or any inaccuracy of returned to you at the termination of the Lease. any statements or information provided byyou. 18. WARRANTYOF BUUSiNESSPURPOSE:You warrant and representthat the
13. INSURANCE: Duringthe term of each Lease, you will keepthe Equipment Equipmentwill beusedfor businesspurposes,andnotfor personal,familyor house- insured against all risks of loss or damage in an amount not less than the replacement hold purposes. cost of the Equipment, without deductible and without co- insurance. You will also 19. UCCFILINGSANDFINANCIALSTATEMENTS:Youauthorizeus to fie a financ- obtain and maintain for the term of each Lease, comprehensive public liabilityinsur- ingstatementwithrespectto theEquipmentsignedbyuswherepermittedby the ance covering both personal injuryand property damage of at least 6100,000 per per- UniformCommercialCode("UCC")andgrantus the rightto signsuchfinancingstate- son and$ 300,000 per occurrence for bodilyinjuryand$ 50,000 for property damage. melt onyourbehalf.Thefilingofafinancingstatementisnottobeconstruedasevi- We will be the sole named loss payeeon the property insurance and named as an addl- dancethatanysecurityinterestwasintendedtobecreated,butonlytogivepublicnotice tional insured on the public liabiliinsurance. You will payall premiums for such ofourownershipoftheEquipmentIf aLeaseisdeemedatanytimetobeoneintended insurance and must deliver proof of insurance coverage satisfactory to us. If you do assecuritythenyougrantusasecurityinterestintheEquipmentandtheproceedsfrom not provide such insurance, you agree that we have the right, but not the obligation, to the sale,rentor otherdispositionof theEquipmentI wefed it is necessary,youagree obtain such insurance and add an insurance fee to the amount due from you, on which tosubmitfinancialstatements(auditeddavailable)on aquarterlybasis. we make a profit 20. NOTICE:Written notices will be deemedto have beengiven when deliveredper-
14. DEFAULT:You are in default of this Agreement and any Lease if any of the fol- sona0yor depositedin theUnitedStatesmai, postageprepaid,addressedtotherecipi- lowingoccurs: a) you fail to pay any Lease Payment or other sum when due; b) you entatitsaddressaboveoratanyotheraddresssubsequentlyprovidedinwriting. breach any warranty or other obligation under this Agreement, a Lease, or any other 21. UCC— ARTICLE2APROVISIONS:YouagreethateachLeaseis a FinanceLease agreement with us; c) you, any partner or any guarantor dies, you become insolvent or as that term is definedin Article 2A of theUCC.You acknowledgethat we havegivenyou unable to pay your debts when due: you stop doingbusiness as a going concern; you thenameof theSupplierof theEquipmentWeherebynotifyyouthatyoumayhave merge, consolidate, transfer all or substantially all of your assets; you make an assign- rightsunderthecontractwiththeSupplierandyoumaycontactIre Supplierfor a ment for the benefit of creditors or you undergo a substantial deterioration in your gram- descriptionofanyrightsorwarrantiesthatyoumayhaveunderthissupplycontractYou del condition; or d) you, any guarantor or any partner, voluntarily file or have filed alsowaiveanyandallrightsandremediespantedyouunderSections2A'60ethrough against you or it involuntarily,a petition for liquidation, reorganization. adjustment of 2A-522oftheUCCincluding.butnotdinedto:therighttorepudiatetheLeaseandreject debt or similar relief under the FederalBankruptcyCodeor any other present or future theEquipmenttherighttocanceltheLease;therightto revokeacceptanceoftheLease:
federal or state bankruptcyor insolvency law, or a trustee, receiver or liquidator is therighttograntasecurityInterestintheEquipmentinyourpossessionandcontrolfor appointed for you or it or a substantial part of your or its assets. anyreason;or therightto recoverdamagesforanybreathof warranty.
15. REMEDIES: We have the followingremedies if a default should occur. a) 22. CHOICEOF LAW: This Agreement and each Lease was made in the Upon written notice, declare the entire balance of the unpaid Lease Payments for the Commonwealthof Pennsylvania (by es havinguomdersignedthemIn Wayne, full term Immediatelydue and payable and sus for and receive all Lease Payments Pennsylvania);andtheyamtobeperfumedin theCommonwealth,of Pennsylvania any other payments then accrued or accelerated under a Lease or any other byreasonoftheLeas PaymentsyouarerequiredtopayusInPenngMala.This agreement plus the Residual( as defined in Section 10) with all accelerated Lease AgreementandeachLeaseshallin all respectsbebMapestidandall bansectlens Payments and the Residual discounted at the Present Value Rate ( as defined in subjectto Ibis Agreementandeach Leaseandail rights aid BMW' s of the parties Section 10), but only to the extent permitted by law; b) Charge you mterest on all ander this Agmemeat and sash Leaseshall be determined and governedas le their monies due us at the rate of eighteen percent( 18%) per year from the date of defairf validity,4dapreaton,ealaairat andWedbythelawsoftheCommonwealthof until paid, but in no event more than the maximum rate permitted by law; c) Charge PennsylvaniaexceptforlocalMktgrequirements.Youconsenttoaid gree thatnon- you a return- check or non- sufficient funds charge(` NSF Charge") to reimburse us exclusive fur n, personalor otherwise, leer you and the Egslpmad shall he for the time and expense Incurred with respect to a check that is returned for any withtheCalls oftheCommonwealthetPennsylvaniaortheFederalDistrictCourtbr reason includingnon- sufficient or uncollected funds, such NSF Charge is stipulated theEasternDistrictofPennsylvaniasolelyatourophoawithrespecttosayprevision and liquidated at$ 25. 00; and d) Require that you return the Equipment to us and in ofthisAgreementoranyLease.YOUALSOIRREVOCABLYWAIVEYOURRIGHTTOQ the event you fail to return the Equipment, enter upon the premises peaceably with TRIALBYJURY. or without legal process where the Equipment is located and repossess the 23. ENTIREAGREEMENT;SEVERAS1LITY;WAIVERS:This Agreementand each Equipment Such return or repossession of the Equipment will not constitute a ter- Leasecontaintheentireagreementandunderstandingoftheparties.Noagreementsor mination of a Lease unless we expressly notify you in wiling. inn the event the understandingsarebindingonthepartiesunlesssetforthinwritingandsignedbythe Equipment is returned or repossessed by us and unless we have terminated the parties.Anyprovisionof thisAgreementandeachLeasewhichforanyreasonmaybe Lease,we will sell or re- rent the Equipment to any persons with any terms we deter- heldunenforceableinanyjurisdictionstall,astosuchJurisdiction.beIneffectivewithout mine, at one or more public or private sales. with or without notice to you, and apply invalidatingtheremainingprovisionsofthisAgreementandeachLease. the net proceeds after deductingthe costs and expenses of such sale or re- rent, to 24. FACSIMILEDOCUMENTATION: You agree that a facsimile copy of the your obligations with you remaining Gablefor any deficiencyand with any excess Agreementwithfacsimilesignaturesmaybetreatedasanoriginalandwillbeadnissi- beingretained by us. The credit for any sums to be received by us from any such ble as evidence of the Agreement. rental shall be discounted to the date of the agreement at six percent( 6%) per year.
RIS AMEEHEIffANDALLLEESSHALLNOTIEI/ DIGIWONLESSOROR ISOM TfFEC- Loves err
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CERTIFICATEOFINCUMBENCY
Bysigning below, I herebycertify the followingto its successorsandassigns("Company"):
1. I am the of Customer), a 0 corporation
limited liability company ( manager- managed)` 0 limited liability com any`( mremoe`r- managed) 0 partnership, limited partnership, LLP or LLLP formed and existing under the laws of the state of and am familiar with the policies and the officers and authorized agents of theCustomerandamauthorizedto providethis Certificateof Incumbency(this" Certificate").
2. Theindividualslistedbelow,asapplicable,inadditiontothosepersonspossessingapparentauthorityunderthelawsoftheCustomer'sstatefor- mation/registration/organization(eachan"AuthorizedRepresentative")areeachfullyauthorizedandempowered,actingaloneandin accordancewiththe organizationaldocumentsand/orauthorizations,resolutionsoractionsofthegoverningbodyoftheCustomerto enterintofinancingagreementsand/or arrangements,andotherdocuments,of whateverkind,amountor characterexecutedby or on behalfof the undersignedin transactingbusinesswith CompanyasanyoneormoreoftheundersignedAuthorizedRepresentativesshallapprove(eachan"Agreement"):
NAME OF AUTHORIZEDREPRESENTATIVE TITLE OF AUTHORIZED REPRESENTATIVE SIGNATURE NOTappaaeh( or electronic agitators)
Additionally,eachoftheauthorizedpersonsnamedhereinmayexecuteanyAgreementsbytheuseof suchperson's electronicsignatureonany suchAgreement.Eachof theauthorizedpersonsnamedherein(I) hasauthorizedthe useof suchperson's electronicsignatureon anyAgreement,(ii) hasratifiedthe useof suchelectronicsignatureonanyAgreementexecutedanddeliveredpriorto thedatehereofin thenameandon behalfof the Companyandto bindtheCompany,and(iii) hasconfirmedthateachsuchAgreementconstitutesvalid,legal,bindingandenforceableobligationsofthe Company.Lessor,andanyassignee, mayrelyontheuseof anysuchperson's electronicsignatureonanyAgreementwithoutundertakinganyinde- pendentinvestigationor inquiryasto authorizationbythepersonelectronicallysigninganysuchAgreement.
3. Companymayconclusivelyrelyontheaccuracy,genuineness,andgoodfaithofanywrittencommunicationwhetherInphysicalorelectronicform bearingthesignature(asapplicable)ofanyAuthorizedRepresentativelistedaboveforpurposesofenteringinto,modifying,providingfundsforand/or rely- ingoneachAgreement.Eachof theAuthorizedRepresentativesis authorizedto useandcommunicatein physicalor electronicformandtotheCustomer usingcommunicationsInphysicalandelectronicform.CustomershallindemnifyandholdharmlessCompanyforanylosssufferedorliabilityincurredby it in reliance on this Certificate.
4. Theauthorityconferredhereinis notinconsistentorinconflictwithanyorganizationaldocumentsorotherapplicableagreementsordocuments ofCustomerandiswithinCustomer'spowerandauthority. ResolutionsevidencingtheauthorizationscontainedinthisCertificateofIncumbencyappearin the Customer's books and records.
5. UntilCompanyreceivesnoticein writingof anychangeor limitationof theauthorityof anyAuthorizedRepresentativeas designatedin this Certificate,CompanyisauthorizedtorelyupontheauthorityandpowerofanyAuthorizedRepresentativeassetforthinthisCertificate. Suchnotice,tobe effective,mustbereceivedbyCompanyatthefollowingaddress:1111OldEagleSchoolRoad,Wayne,PA19087.Suchnoticeshallonlybeeffectiveasto TransactionDocumentsenteredintoafterCompany's receiptof suchnoticeandshallnothaveanyeffectonAgreementsenteredintopriorto thereceiptof such notice.
6. THECOMPANYAGREESTHATA FACSIMILECOPYOFTHIS DOCUMENTWITH FACSIMILESIGNATURESAND/OR ELECTRONICCOPYWITH ELECTRONICSIGNATURE(S) MAY BETREATEDAS AN ORIGINALAND WILL BEADMISSIBLE AS EVIDENCEIN A COURTOF LAW.
THE PERSONSIGNING IN THE SIGNATURE BLOCK BELOW MUST BE ONE OF THE PERSONS LISTED IN THE TABLE BELOW! Customer's type of Entity PersonWhoMaySignthis Certificate Corporation President.ChiefExecutiveOfficer(CEO).ChiefFinancialOfficer(CFO).Treasurer.
Secretary
Limited LiabilityCompany—manager managed Manager, President, Chief Executive Officer( CEO).Chief Financial Officer( CFO).
Treasurer,Secretary
L1nited l bbifity Company—member managed Member,ManagingMember,President,ChiefExecutiveOfficer(CEO).Chief FinancialOfficer(CFO),Treasurer,Secretary
Partraatt( p Lfm(tsd PannerstlP. Uablity Partnership.or Limited Liebdity GeneralPartner,ManagingPutter, Partner(for Partnershiponly)LimitedPartnership Individual/ Selo Proprietorship No title. Sob Owner, Sole Proprietor INWITNESSWHERE)F,I havehereuntosignedmy nameas of to dateset forth below:
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FISCALFUNDINGADDENDUM
NI Legal Name DBANameDIAny)
BtlEngAddress PhoneNumber
City County Stye Bp Cote
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AgreementNumber AgreementDye
Customerwarrantsthatithasfundsavailabletopayallrents(the"Payments")payableundertheaboveidentifiedAgreementuntiltheendofCustomerscur- rentappropriationperiod.IfCustomer's legislativebodyorotherfundingauthoritydoesnotappropriatefundsfor Paymentsforanysubsequentappropria- tionperiodandCustomerdoesnototherwisehavefundsavailableto lawfullypaythePayments(a" Non-AppropriationEvent"),Customermay,subjectto the conditions herein and upon prior written notice to Company(the" Non- Appropriation Notice"), effectivesixty(60) daysafterthelaterof Company's receiptof same or the end of the Customer' s current appropriation period( the" Non-Appropriation Date"), terminate the Agreementand be releasedof its obligation to makeallPaymentsdueCompanycomingdueaftertheNon-AppropriationDate.AsaconditiontoexercisingitsrightsunderthisAddendum,Customershall 1) providein theNon-AppropriationNoticea certificationof a responsibleofficialthata Non-AppropriationEventhasoccurred,(2) deliverto Companyan opinionofCustomer'scounsel(addressedtoCompany)verifyingthattheNon-AppropriationEventassetforthintheNon-AppropriationNoticehasoccurred, 3)returntheequipment/systemsubjecttotheAgreement(the"Equipment/System")onorbeforetheNon-AppropriationDateto Companyoralocationdes- ignatedbyCompany,intheconditionrequiredby,andinaccordancewiththereturnprovisionsoftheAgreementandatCustomer'sexpense,and(4)pay Companyallsumspayableto CompanyundertheAgreementupto theNon-AppropriationDate.
IntheeventofanyNon-AppropriationEvent,CompanyshallretainallsumspaidhereunderorundertheAgreementbyCustomer, includingtheSecurity Deposit(if any)specifiedintheAgreement.
Customerfurther represents,warrantsand covenantsfor the benefitof Companythat:
a) CustomerisamunicipalcorporationandpoliticalsubdivisiondulyorganizedandexistingundertheconstitutionandlawsoftheState. b) Customeris authorizedunderthe constitutionandlawsof theState,andhasbeendulyauthorizedto enterinto the Agreementandthe transactioncon- templatedherebyandto performall of its obligationsthereunder. c) TheAgreementconstitutesthelegal,validandbindingobligationof Customerenforceableinaccordancewithitsterms,excepttotheextenthmitedby applicablebankruptcy,insolvency,reorganizationorotherlawsaffectingcreditors'rightsgenerally. d) Customerhascompliedwithsuchpublicbiddingrequirementsasmaybeapplicableto theAgreement. e) TheEquipment/SystemdescribedintheAgreementis essentialto thefunctionofCustomeror to the serviceCustomerprovidesto its citizens.Customer hasanimmediateneedfor,andexpectsto makeimmediateuseof,substantiallyalltheEquipment/System,whichneedis nottemporaryorexpectedtodimin- ish in the foreseeable future.
f) Customerhasneverfailedto appropriateor otherwisemakeavailablefundssufficientto payrentalor otherpaymentscomingdueunderanylease,lease purchase, Installment sale or other similar agreement.
CUSTOMERAGREETHATA FACSIMILECOPYOROTHERELECTRONICTRANSMISSIONOFTHISDOCUMENTWITHFACSIMILEAND/ORELECTRONICSIG- NATURESMAYBETREATEDASAN ORIGINALANDWILL BEADMISSIBLEASEVIDENCEIN A COURTOFLAW. sigrakde x
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OPINIONOFCOUNSELLETTER
Date:
1111 Old EagleSchool Road
Wayne, PA 19087
Gentlemen/ Ladies:
Reference is made to the Agreement between herein
called " Company"), and
herein called " Customer") for the lease or rental of
equipment description). Unlessotherwisedefinedherein,termswhicharedefinedordefinedbyreferenceintheAgreementor anyexhibitorscheduletheretoshallhavethesamemeaningwhenusedhereinassuchtermshavetherein.
The undersignedis Counselfor the Customerin connectionwith the negotiation, executionand deliveryof the Agreement,andas such I am ableto rendera legalopinion as follows:
1. The Customer is a public bodycorporate and politic of the State of and is authorized bythe Constitution and laws of the State of to enter into the transactions con- templatedbytheAgreementandto carryoutitsobligationsthereunder.
2. TheAgreementsetforthabovehasbeendulyauthorized,executedanddeliveredby theCustomerandconstitutesa valid,legalandbindingagreementenforceablein accordancewith itsterms.
3. Nofurtherapproval, consentorwithholdingof objectionsis requiredfromanyfederal, stateor localgovernmental authoritywithrespecttotheenteringintoorperformancebytheCustomeroftheAgreementandthetransactionscon- templatedthereby.
4. TheenteringintoandperformanceoftheAgreementandtheotherrelateddocumentswillnotviolateanyjudgment, order,laworregulationapplicabletotheCustomerorresultinanybreachof,orconstituteadefaultunder,or resultin thecreationofanylien,charge,securityinterestorotherencumbranceuponanyassetsoftheCustomerortheequip- mentpursuanttoanyindenture,mortgage,deedoftrust,bankloan,creditagreementorotherinstrumentbywhichthe Customeris a partyor bywhichit or itsassetsmaybebound.
5. Therearenoactions,suitsor proceedingspendingor,to theknowledgeof theCustomer,threatenedagainstor affect- ingtheCustomerInanycourtorbeforeandgovernmentalcommission,boardorauthority,which,if adverselydeter- mined,willhaveamaterialadverseeffectontheabilityoftheCustomertoperformitsobligationsundertheAgreement.
6. Theequipmentis personalpropertyand,whensubjectto usebytheCustomer,willnotbeor becomefixturesunder the laws of the State of
7. AllrequiredpublicbiddingproceduresregardingtheawardoftheAgreementhavebeenfollowedbytheCustomer.
8. Exceptas providedin theAgreement,Customerhasnoauthority(statutoryor otherwise)to terminatetheAgreement priortotheendofitstermforanyreasonotherthannon-appropriationoffundsto paythePaymentsforanyfiscalperi- od duringthetermof theAgreement.
YOUAGREETHATA FACSIMILECOPYOROTHERELECTRONICTRANSMISSIONOFTHISDOCUMENTWITHFAC-
SIMILEAND/ORELECTRONICSIGNATURESMAYBETREATEDASANORIGINALANDWILLBEADMISSIBLEASEVIDENCEIN A COURT OF LAW.
Verytruly yours,
BY:
PRINT NAME:
TITLE:
CJ17 MMIN nwwt rw a• U.SA 17N011* ro
s Master Lease Agreement Schedule SBSLeasingli L financial solutions PHONE:( 800) 735- 3273 FACSIMILE( 800) 776-2329 A Programof De Lage Landen Financial Servicespartner 1111 Old Eagle School Road, Wayne. PA 19087 g LEASECOMMENCEMENTDATE LEASENUMBER • SCHEDULENO.
This MasterLeaseAgreementScheduleis enteredinto pursuantto and incorporatesthe termsand conditionsof that certainMasterLease Agreement dated as of 20 (" Agreement") byand between De Lage Landen Financial Services, Inc.(" Lessor") and Lessee").
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DELIVERYAND ACCEPTANCE
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YOUAGREETHATAFACSIMILECOPYOROTHERELECTRONICTRANSMISSIONOFTHISDOCUMENTWITHFACSIMILEAND/ORELECTRONICSIGNATURESMAYBETREAT- EDASANORIGINALANDWILLBEADMISSIBLEASEVIDENCEINA COURTOFLAW.
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RFP AWARD RECOMMENDATION
CITY OF RIVERSIDE
Finance Department
DATE SUBMITTED: January 15, 2018
RFP NO. RFP TITLE DEPARTMENT/ DIVISION
1817 Managed Print Services Innovation and Technology
DATE RFP OPENED
05/ 17/ 18
PROPOSALS RECEIVED ( 8) INVITATIONS ISSUED( Online)
PROPOSERS CITY EVALUATION RANKING
Phase I:
Sharp Electronics Santee, CA 1
Toshiba Business Solutions, Inc. Lake Forest, CA 2
Xerox Corporation Santa Ana, CA 3
Canon Solutions America Inc. Ontario, CA 4
Staples Contract& Commercial LLC La Mirada, CA 5
Kyocera Document Solutions West Irvine, CA 6
Insight Investments, LLP Costa Mesa, CA 7
Konica Minolta Business Solutions San Bernardino, CA N/ A* Non Responsive— Did Not Meet Minimum Requirements
Phase II:
SharpElectronics Santee, CA 1
Toshiba Business Solutions, Inc. Lake Forest, CA 2
Xerox Corporation Santa Ana, CA 3
RFPDESCRIPTION: TheCity of Riverside (City) is seekingproposalsfor ManagedPrint Services (MPS) to implementa singlevendorcontractwith theultimategoalto consolidatevendors, services, andtechnologyfor approximately742ownedandleasedMulti- FunctionDevices (MFDs) anddesktopprinters/mfp atvariousCity locations. TheCity mayoptionallyselectmorethanonefirm to performtheservices. TheselectedCompany shall provide the services required in Exhibit A, Statement of Work, attached hereto and incorporated herein.
RFP Recommended For Award ( Includes Sales Tax) 10% Surety Included Contract 10% Surety not required Purchase Order
Best Ranking Proposer Amount of Award
SharpElectronics 2, 167, 172. 00
COMMENTS:
TheInnovationandTechnologyDepartmenthasevaluatedall proposalsreceivedandwill besubmittingareport requestingthatawardbemadeto thebestoverallsolutionbasedontheevaluationprocess. ThePurchasingDivision concursthat theactionto awardis in compliancewith PurchasingResolution23256.
Submitted by: U ' 3
Date: ) L) I/ )/ K PurchasingManager
COUNCILMEMBERS
GMSCMP A
AEOOAED
CITY COUNCIL R LUNCR A
DE BD RM
mit4
MINUTES N N I E A Y S
ssensassembis
CITY of
EDRRR
iVE? SIDE RRO
1 TUESDAY, JANUARY 15, 2019, 2 P. M. z s u
City01 Arts & Innovation ART PICK COUNCIL CHAMBER
CITY HALL
3900 MAIN STREET
WARDS 1 2 3 4 5 6 7
Airport located at 6803 Airport Drive; and ( 2) authorized the City Manager, or his designee, to execute the Assignment and Assumption Agreement and make minor and non- substantive changes.
AGREEMENT- COPIER, PRINTER, AND MANAGED PRINT SERVICES
The City Council ( 1) approved a five- year Agreement, Request for Proposal ( RFP) 1817, with Sharp Electronics Corporation, Santa Ana, in an amount not- to- exceed $ 2, 167, 172 from various departmental general office and printing expense accounts, as the City' s primary copier, printer, and managed print service provider; and 2) authorized the City Manager, or designee, to execute all documents pursuant to the Managed Print Services Agreement, including but not limited to the Agreement, Master Lease Agreement, Customer Care Maintenance Agreements ( orders), Master Lease Agreement Schedule, and related financing documents, Equipment Delivery Acceptance forms, and make minor non- substantive changes including the execution of annual renewals subject to available budget.
DONATION OF CITY VEHICLE
The City Council approved Mayor Bailey and Councilmember Gardner' s recommendations to ( 1) declare City vehicle, Asset ID C1038, 2007 Chevrolet Tahoe, Vehicle Identification Number 1GNFC13057R333956, as surplus to the City' s needs; and ( 2) authorize the donation and transfer of the City vehicle, Asset ID C1038, to Path of Life Ministries to support the organization' s mission to end homelessness in Riverside.
NAMING OF UNIVERSALLY ACCESSIBLE PLAYGROUND AT FAIRMOUNT PARK- 2601 FAIRMOUNT
The City Council approved the request to name the Universally Accessible Playground at Fairmount Park located at 2601 Fairmount Boulevard in honor of James Nichols Stream.
OFFICIAL POLICE TOW TRUCK SERVICE - ORDINANCE ADOPTED
The City Council adopted an ordinance of the City of Riverside, 104- 226
DEPARTMENT HEAD APPROVAL FORM
Contracts/ Agreements RF
Ev D
DATE: December 7, 2018 QFCj 72018
PARTIES: City of Riverside and Sharp Electronics Corporation ADIAF PROJECT DESCRIPTION: Managed Print Services ( MPS) RFP 1817 SCOPE OF CONTRACT/ SERVICE: Professional Consultant Services Agreement IF AN AMENDMENT, REASON FOR AMENDMENT ( e. g., more time needed, additional scope added, extension permitted from original contract, etc.):
DEPARTMENT: Innovation and Technology
BUDGET ACCOUNT ( GL Key and Object): 5 -' 41:414eitet DEPT. HEAD APPROVAL:
PROCUREMENT:
Verification that procurement of goods, services, construction, etc., was done in conjunction with the City' s purchasing policies and procedure:
X) Formal Procurement ( Bid #, RFP #, panel, etc.): RFP No. 1817 Informal Procurement ( Three quotes, single/ sole source, under non- bidding threshold, etc.):
Emergency Procurement ( date, event, etc.):
X) Requisition Number: Y lq'- f 2
X) Date Approved by City Council/ Board: 9-- l f 15 Purchasing Division Validation: Date: )-`- I / cl/
ox- 1 D; 9 (' GQ gxc,\ 1St- wtE 0n/E
PLEASE RETURN TO: City Clerk' s Office, Ext. 4276, DAlegria@riversideca. gov g:\ deptcommon\ masters\ agreements\ Dept Head Approval Slip_ 122017 WfrkgV 11\V t ` 7-• ‘,(),02, ACG' RD® CERTIFICATE OF LIABILITY INSURANCE
DATE( MM/ DDIYYYY)
10/ 04/ 2018
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER( S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy( ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement( s).
PRODUCER CONTACT
Marsh USA, Inc- PHON:1166 Avenue of the Americas A/ C, o, Ext): FAXNo):New York, NY 10036 E- MAIL Attn: NewYork. Certs@marsh. com Fax: 212- 948- 0500 ADDRESS:
INSURER( S) AFFORDING COVERAGE NAIC#
INSURER A: National Union Fire Ins Co Pittsburgh PA 19445 INSURED INSURER B:
SharpElectronicsCorporation
100 Paragon Drive INSURER C:
Montvale. NJ 07645 INSURER D:
INSURER E:
INSURER F:
COVERAGES CERTIFICATE NUMBER: NYC- 010365223- 01 REVISION NUMBER: 2
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INSR
TYPE OF INSURANCE
ADDL SUER POLICY EFF POLICY EXP
LTR INSD WVD POLICY NUMBER MM/ DD/ YYYY) ( MMIDD/ YYYY) LIMITS
COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE
DAMAGE TO RENTED
CLAIMS- MADE OCCUR PREMISES( Ea occurrence) $
MED EXP( Any one person) $
PERSONAL& ADV INJURY $
GENL AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE _ $ POLICY PRO-JECT LOC PRODUCTS- COMP/ OP AGG $
OTHER:
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $
Ea accident)
ANY AUTO BODILY INJURY( Per person) $
OVTNED SCHEDULED BODILY INJURY( Per accident) $AUTOS ONLY AUTOS
HIRED NON- OWNED PROPERTY DAMAGE
AUTOS ONLY AUTOS ONLY Per accident)
UMBRELLA LIAB OCCUR EACH OCCURRENCE
EXCESS LIAB CLAIMS- MADE AGGREGATE
DED RETBNTION$
APPROVEDWORKERS COMPENSATION PER
OTH-EREMPLOYERS' LIABILITY STATUTE ER
Y 1 N
ANYPROPRIETOR/ PARTNER/ EXECUTIVE E. L. EACH ACCIDENT
OFFICER/ MEMBER EXCLUDED? N NIA
Mandatory in NH) E. L. DISEASE- EA EMPLOYEE $
If yes, describe under
DESCRIPTION OF OPERATIONS below E. L. DISEASE- POLICY LIMIT $ A Professional Liability([ 8,0) 017081515 08/ 01/ 2018 08/ 01/ 2019 Limit 5, 000, 000 SIR: 150, 000
DESCRIPTION OF OPERATIONS I LOCATIONS/ VEHICLES( ACORD 101, Additional Remarks Schedule, may be attached if more space is required)
CERTIFICATE HOLDER CANCELLATION
Cityof Riverside SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN 3900 Main Street ACCORDANCE WITH THE POLICY PROVISIONS.
Riverside, CA 92522
AUTHORIZED REPRESENTATIVE
of Marsh USA Inc.
Teresa Gerwycki- Chaves SP.Jugp4kjk4Irk4- C4. a,.• d
1988- 2016 ACORD CORPORATION. All rights reserved.
ACORD 25( 2016/ 03) The ACORD name and logo are registered marks of ACORD ACoRI® CERTIFICATE OF LIABILITY INSURANCE
DATE/
2018 /
YYYY)
1aoz/ zo1 a
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER( S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy( ies) must have ADDITIONAL INSURED provisions or be endorsed.
If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement( s).
PRODUCER CONTACT
Marsh USA Inc. NAME:
PHONE FAX
Japan Client Services A/ C, No, Ext): A/ C, No):
1166 Avenue of the Americas, 36th Floor E- MAIL
New York, NY 10036
ADDRESS:
Attn: NewYork. Certs@marsh. com Fax: 212- 948- 0500 INSURER( S) AFFORDING COVERAGE NAIC# INSURER A: Sompo America Insurance Company 11126
INSURED INSURER B: Mitsui Sumitomo Insurance CompanyOf America 20362 SharpElectronicsCorporation
100 Paragon Drive INSURER C:
Montvale. NJ 07645 INSURER D:
INSURER E:
INSURER F:
COVERAGES CERTIFICATE NUMBER: NYC- 010361256- 03 REVISION NUMBER: 5
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
I
LSRD MlY
R
TYPE OF INSURANCE INSWVD POLICY NUMBER
POLICY EFF POLICY EXP
LIMITSM/ DDYYY) ( MM/ DDIYYYY)
A X COMMERCIAL GENERAL LIABILITY GDL40002C0 1x01/ 2018 10/01/ 2019 EACH OCCURRENCE 1,000, 000
DAMAGE REED
CLAIMS- MADE X OCCUR PREM
SESO(
Ea occurrrence) $ 1,000, 000
MED EXP( Any one person) $ 5, 000
APPROVED PERSONAL 8 ADV INJURY $ 1,000, 000
GENL AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 1,000, 000
PRO- J
X POLICY JECT , LOC PRODUCTS- COMP/ OP AGG $ 3,000, 000 OTHER:
A AUTOMOBILE LIABILITY ACV41064M0 1001/ 2018 10/01/ 2019 CCMBINEDSINGLELIMIT $ 1,000, 000Ea accident) X ANY AUTO BODILY INJURY( Per person) $
OVMJED SCHEDULED BODILY INJURY( Per accident) $
AUTOS ONLY AUTOS
HIRED NON- OWNED PROPERTY DAMAGE
AUTOS ONLY AUTOS ONLY Per accident)
A X UMBRELLALIAB X OCCUR CPU40752A0 10' 01/ 2018 10/01/ 2019 EACH OCCURRENCE 1,000, 000 EXCESSLIAB CLAIMS- MADE AGGREGATE 1,000, 000
DED RETENTION$ 0
B WORKERS COMPENSATION WCP8530020( AOS) 06/ 01/ 2018 06/ 01/ 2019 X PER OTH-
AND EMPLOYERS' LIABILITY STATUTE ER
B ANYPROPRIETOR/ PARTNER! EXECUTIVE
Y/ N WCP9110029( ME, ID) 06( 01/ 2018 06/ 0112019 E. L. EACH ACCIDENT 1,000, 000 OFFICER/ MEMBER EXCLUDED? N N I A
Mandatory in NH) E. L. DISEASE- EA EMPLOYEE $ 1,000, 000 If yes, describe under
1,000, 000DESCRIPTION OF OPERATIONS below E. L. DISEASE- POLICY LIMIT $ DESCRIPTION OF OPERATIONS I LOCATIONS/ VEHICLES( ACORD 101, Additional Remarks Schedule, may be attached if more space is required) TheCityofRiversideandits officers,employees,andagentsareincludedasadditionalinsured(exceptWorkers'Compensation)whererequiredbywrittencontract. Waiverofsubrogationisapplicablewhere requiredby writtencontract.
CERTIFICATE HOLDER CANCELLATION
Cityof Riverside SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE 3900 Main Street THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Riverside, CA 92522 ACCORDANCE WITH THE POLICY PROVISIONS.
AUTHORIZED REPRESENTATIVE
of Marsh USA Inc.
Teresa Gerwycki- Chaves . 1Qngpq lei.- CONgN4- a
1988- 2016 ACORD CORPORATION. All rights reserved.
ACORD 25( 2016/ 03) The ACORD name and logo are registered marks of ACORD