Cities Index.
FY 2018-19 SGR Claim Form

Riverside City Council
January 16, 2024

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FY 2018-19 SGR Claim Form
Meeting
January 16, 2024
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Riverside City Council
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CITY OF

RIIVEIZSIDE
City Council Memorandum
Cityo.}'Arts & Innovation
TO: HONORABLE MAYOR AND CITY COUNCIL DATE: SEPTEMBER 17, 2019 FROM: PARKS, RECREATION AND COMMUNITY WARD: ALL

SERVICES DEPARTMENT
SUBJECT: SUBMIT CLAIM TO RIVERSIDE COUNTY TRANSPORTATION COMMISSION FOR FISCAL YEAR 2019/ 2020 TRANSPORTATION DEVELOPMENT ACT FUNDS IN THE AMOUNT OF $ 3, 912, 200 FOR THE OPERATION OF THE SPECIAL TRANSPORTATION PROGRAM; APPROVE THE SPECIAL

TRANSPORTATION PROGRAM' S SHORT RANGE TRANSIT PLAN FOR
FISCAL YEAR 2019/ 2020 — 2021/ 2022; REVISE FISCAL YEAR 2019/ 2020 ADOPTED BUDGET TO DECREASE EXPENDITURES BY $ 11, 150 AND DECREASE REVENUES BY $ 21, 543
ISSUE:

Authorize the submittal of the Riverside County Transportation Commission Transportation Development Act funds claim in the amount of $ 3, 912, 200 for the operation of the 2019/ 2020 Special Transportation Program; adopt the Fiscal Year 2019/ 2020 — Fiscal Year 2021/ 2022 Short Range Transit Plan and revise the Fiscal Year 2019/ 2020 adopted budget to decrease expenditures by $ 11,150 and decrease revenues by $21, 543.

RECOMMENDATIONS:

That the City Council:

Authorize the submittal of the Riverside County Transportation Commission Transportation Development Act claim for Fiscal Year 2019/ 2020 in the amount of 3, 912, 200 for the operation of the Special Transportation Program;

2. Adopt the Special Transportation Program' s Short Range Transit Plan covering Fiscal Years 2019/ 2020 - 2021/ 2022;

3. Approve a revised decrease in expenditures in the amount of $ 11, 150 as outlined in fiscal impact section to align the Special Transportation Operations adopted budget with Riverside County Transportation Commission approved funding levels and the Short Range Transit Plan; and

4. Approve a decrease in estimated revenues in the amount of $ 21, 543 to align with Riverside County Transportation Commission approved estimates in the Short Range Transit Plan.

BACKGROUND:

The Mills- Alquist- Deddeh Act ( SB 325) was enacted by the California Legislature to improve existing public transportation services and encourage regional transportation coordination. Known Special Transportation FY18/ 19 TDA Claim and SRTP
as the Transportation Development Act ( TDA) of 1971, this law provides funding to be allocated to transit and non -transit related purposes that comply with regional transportation plans.

The TDA provides two funding sources:

1. Local Transportation Fund ( LTF), which is derived from a' A cent of the general sales tax collected statewide; and

2. State Transit Assistance fund ( STA), which is derived from the statewide sales tax on diesel fuel.

California Department of Tax and Fee Administration, based on sales tax collected in each county, returns the general sales tax revenues to each county' s LTF. The STA funds are appropriated by the Legislature to the State Controller' s Office. That Office then allocates the tax revenue, by formula, to planning agencies and other selected agencies. Statute requires that 50% of STA funds be allocated according to population and 50% according to operator revenues from the prior fiscal year.

On June 24, 2019 the Riverside County Transportation Commission ( RCTC) approved Special Transportation Program' s Short Range Transit Plan ( SRTP) for Fiscal Year 2019/ 20 - 2021/ 22, which included the operations budget of $ 4, 707, 700. The budget is broken down further into 3, 912, 200 in TDA LTF, $ 320, 000 in Federal 5307 funds and $ 475, 500 in Fare Box revenue.

DISCUSSION:

Riverside County Transportation Commission TDA Fund Claim The Parks, Recreation and Community Services Department is requesting authorization to submit the TDA claim for funds to cover the operation of the Fiscal Year 2019/ 20 Special Transportation Program, as included in the Fiscal Year 2019/ 20 budget. This claim is in the amount of $ 3, 912, 200 and is filed annually with the Southern California Association of Governments through the Riverside County Transportation Commission ( RCTC). The TDA funds cover the operating costs for the fleet of 35 minibuses.

Special Transportation Program' s Short Range Transit Plan Fiscal Years 2019/ 20 - 2021/ 22 The Short Range Transit Plan is a three-year plan submitted annually to RCTC. RCTC is responsible by statute, for developing and approving a SRTP for Riverside County ( PUC 130303). The SRTP is intended to serve three purposes:

Identifies the transit services and capital improvements required to meet the disabled and senior passenger transit needs of Riverside over a three year period and the proposed sources of funding to carry out the plan.

2. Serves as a management tool for the Special Transportation Program staff to guide their activities over the next year.

3. Provides justification for operating and capital assistance for grant applications to be submitted to state and federal funding agencies.

Special Transportation FY18/ 19 TDA Claim and SRTP
BUdpet
Due to the different timing of budget submittals to RCTC and to the City Council, the Special Transportation operating budget that was adopted by the City Council as part of the City's overall budget adoption process is more than the final approved figures by RCTC. A revised decrease in appropriation in the amount of $ 11, 150 as well as a decrease in estimated revenue in the amount of $ 21,543 are necessary to align the adopted budget with the final funding approved for Special Transportation operations by RCTC.

TDA funds in the amount of $ 3,832, 200 are included in the Fiscal Year 2019/ 20 operating budget for the Special Transportation Program. The estimated fare box revenues approved in the SRTP is $ 475, 500 for a total operating budget of $4, 307, 700. Capitalized Preventative Maintenance is funded by $80, 000 in TDA LTF funds and $ 320, 000 in Federal 5307 funds.

FISCAL IMPACT:

The fiscal impact of this action is a decrease in FY 2019/ 2020 expenditures in the amount of 11, 150 and a decrease in FY 2019/ 2020 revenues in the amount of $ 21, 543 to the accounts identified below.

Expenditures
GL Key GL Account Descripton FY 19/ 20
Adopted
Budget
FY 19/ 20
Revised
Budget
Difference
5200200 Personnel Salaries & Benefits - Vacant Positions 2, 017, 178 1, 812, 648 204, 530) 5200200 413110 Overtime at Straight Rate 13, 601 5, 000 8, 601) 5200200 424320 Overtime at 1.5 Rate 45, 336 100, 000 54, 664 5200200 421000 Professional Sery ices 20, 000 126, 263 106, 263 5200200 422100 Telephone 2, 900 4, 400 1, 500
5200200 422120 Telephone - Cellular 19, 424 20, 400 976 5200200 422200 Electric 2, 811 10, 000 7, 189
5200200 422600 Other Utilities 366 500 134
5200200 424220 All Other Equip Maint/ Repair 1, 300 500 800) 5200200 424240 Central Communications Chg 10, 000 5, 000 5, 000) 5200200 424250 Sublet Repairs - Automotive 18, 500 20, 000 1, 500 5200200 424310 Software Maintenance/ Support 52, 000 90, 000 38, 000 5200200 425100 Advertising Expense 7, 000 5, 000 2, 000) 5200200 425200 Periodicals & Dues 1, 000 2, 000 1,000
5200200 425400 General Office Expense 11, 900 8, 000 3, 900) 5200200 425500 Postage 500 1, 585 1,085
5200200 425600 Central Printing Charges 1, 000 500 500) 5200200 426800 Special Department Supplies 3, 000 5, 000 2, 000 5200200 427100 Travel & Meeting Expense 1, 500 5, 800 4, 300 5200200 427200 Training 6, 700 2, 400 4, 300)
5200200 428420 Insurance Charges - Direct 5, 130 5, 000 130) 5200200 XXXXX All Other Objects 2, 077, 704 2, 077, 704 Total: 4, 318, 850 4, 307, 700 11, 150)
Special Transportation FY18/ 19 TDA Claim and SRTP
Revenue
GL Key GL Account Descripton FY 19/ 20
Adopted
Budget
FYI 9/ 20
Revised
Budget
Difference
0000560 343530 Trans Fare Dial - A - Ride $ 450, 000 475, 500 25, 500 0000560 335912 SB325 Article 4 3, 879, 243 3, 832, 200 47, 043) Total: $ 4, 329, 243 4, 307, 700 21, 543)
Prepared by: Adolfo Cruz, Parks, Recreation and Community Services Director Certified as to
availability of funds: Edward Enriquez, Chief Financial Officer/City Treasurer Approved by: Rafael Guzman, Assistant City Manager
Approved as to form: Gary G. Geuss, City Attorney
Attachments:

1. FY 2019/ 20 — 2021/ 22 Short Range Transit Plan

2. TDA Fund Claim Form
l-
FY 2019/ 20- FY 2021/ 22 I,

SHORT RANGE TRANSIT PLAN CITY OF

IZIVEIZSIDE
City of Riverside, PRCSD - Special Transportation Division

TABLE OF CONTENTS
I. System Overview

1. 1 Service Area

1. 2 Population Profile

1. 3 Paratransit Services

1. 4 Fare Structure

1. 5 Revenue Fleet

1.6 Existing Facility
II. Existing Service and Route Performance

2. 1 Dial - A - Ride Services - System Performance

2.2 Key Performance Indicators

2.3 Productivity Improvement Efforts

2.4 Major Trip Generators
III. Planned Service Changes and Implementation

3. 1 Recent Service Changes

3. 2 Recommended Modifications to Paratransit Services

3.3 Marketing Plans and Promotion

3. 4 Budget Impact on Proposed Changes
IV. Financial and Capital Plans

4. 1 Operating and Capital Budget

4. 2 Funding Plans to Support Operating and Capital Program

4. 3 Regulatory and Compliance Requirements
1 1
2 2
3 3
3 4
4 5
5 6
7 7
8 8
9 9
9 10
10 Tables
Table 1— Fleet Inventory 12
Table 2 — City of Riverside SUP Service Summary 13
Table 3 — SUP Route Statistics 14
Table 4— Summary of Funds Requested for FY2018/ 19 16
Table 4A Capital Projects Justification 17
Table 5. 1— Summary of Funds Requested for FY2019/ 20 18 Table 5. 1A — Capital Justification of 5. 1 19
Table 5. 2 Summary of Funds Requested for FY2020/ 21 20 Table 5. 2A Capital Justification of 5. 2 21
Table 6 — Progress to Implement TDA Triennial Performance Audit 22 Table 7 — Service Provider FY 2017/ 18 Performance Target Report 25 Table 8 — FY 2018/ 19 SUP Performance Report 26
Table 9 — Highlights of 2018/ 19 — 2020/ 21 Short Range Transit Plan 27 Table 9A Operating and Financial Data for Previous Four Years 28 Table 9B Fare Revenue Calculation 29
I. SYSTEM OVERVIEW

1. 1 Service Area
Special Transportation ( ST) is a division within the City of Riverside' s Parks, Recreation and Community Services Department that has been offering transportation services to seniors and disabled residents in the Riverside community since 1975. This paratransit transportation service is provided within the 81. 54 square mile incorporated city limits of the City of Riverside, shown below in Figure 1.

Figure 1
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1. 2 Population Profile
The American Community Survey ( ACS) data is a source of demographic information which is part of the 2010 Decennial Census Program. The ACS is a nationwide survey designed to provide communities with reliable and timely demographic, social, economic and housing data every year. Because the ACS is conducted annually, it serves as an interim source of up-to- date demographic data through the decade, until the next Census is conducted.

According to the US Census Bureau, as of 2017, the population of the City of Riverside is 324, 727 residents. The senior population within the City of Riverside ( those 60 years of age and over) accounts for approximately 14.2% of the population. Riverside is below the national average of seniors age 60 and over which is 21. 8%, however, due to the Baby Boomer generation aging into their sixties, the senior population will continue to rise.

Ridership has been trending upward for the past several years and continues to increase.

1. 3 Paratransit Services
Owned and operated by the City of Riverside, Special Transportation is an origin - to - destination rideshare transportation service. The service is limited to senior citizens ( 60 years of age and older) and persons with disabilities ( disabilities require a physician documentation).

Special Transportation operates 362 days per year, only suspending service on Thanksgiving Day, Christmas Day and New Year' s Day. Operating hours for ST are Monday through Friday, from 8: 00 a. m. - 5:30 p.m. and on weekends and holidays from 9:00 a.m. — 4: 00 p. m. In order to reserve a ride, passengers must call ST's reservation telephone number, during the business hours of 8: 00 a. m. - 5:00 p. m., Monday through Friday, and 9: 00 a. m. - 3: 00 p. m. on weekends and holidays. An answering machine is available before and after business hours for cancellations.
2 1. 4 Fare Structure and New Fare Type
The STfare structure for a one- way trip is $3.00 per passenger for a General Fare and $ 2. 00 per passenger for a Medical Fare. Clients may pay their fare in cash at boarding time or with pre - purchased tickets. General Fare and Medical Fare Ticket booklets can also be purchased in advance which contain 10 single trip tickets.

On August 8, 2017, Special Transit received approval by the City Council to increase its fare increase from $ 2.00 per trip to $ 3. 00 for General Fares. A new fare type, Medical Fares, was created for individuals using our service for " medical related trips" such as doctors appointments, physical therapy, pharmacy visits, etc. Medical Fares would remain at $ 2. 00 per trip so that the general fare increase would not be a barrier to wellness for our customers on a fixed income.

1. 5 Revenue Fleet
Special Transportation has been operating with a fleet of 35 paratransit compressed natural gas ( CNG), alternative fuel, Type III vehicles. Special Transportation also owns one paratransit van equipped to hold six passengers and one wheelchair and a hybrid Honda Civic that is used by administrative staff in supervising routes and responding to accidents. These vehicles are not assigned to routes but are used as backups for special services.

1.6 Existing Facility
Special Transportation Offices are located at 8095 Lincoln Avenue within the City of Riverside Corporation Yard. Included in the facilities are an administration building consisting of administrative offices, a dispatch center, restrooms and a break room. Special 3 Transportation' s facility also includes a parking lot for the transit buses with each space equipped with a CNG slow fill station, and a CNG Maintenance Bay for maintenance and repair of the fleet. The facility includes five maintenance bays, an administrative office, and multiple storage compartments for vehicle parts and equipment. The facility is outfitted with state of the art safety equipment and machinery to maintain the CNGfueled vehicles.

11. EXISTING SERVICES AND ROUTE PERFORMANCE

2. 1 Dial - A - Ride Service - System Performance
ST served approximately 153,559 passengers during the 2017/ 18 fiscal year. ST averages between 500- 600 riders per day and had traveled 697,437 miles in FY2017/ 18. ST will embark in a rebranding campaign in the next fiscal year in the hopes of informing the residents of Riverside of the service and increasing the number of riders. We will continue to advertise in places such as Riverside' s senior centers and through the City of Riverside' s Activity Guide publication. We will also continue to market the programs at various Senior Fairs and events throughout the city.

2.2 Key Performance Indicators
During fiscal year 2017/ 18, Special Transportation met its mandatory farebox recovery ratio target and met four of the seven discretionary performance indicators, as shown in Figure 2 below:

Key Performance Indicators Targets Scorecard
Mandatory:

1. Farebox Recovery Ratio 10% 11. 22%
Discretionary:

1. Operating Cost Per Revenue Hour 66. 81 71. 63

2. Subsidy Per Passenger 13. 74 and <=$ 18. 58 22. 19

3. Subsidy Per Passenger Mile 2. 64 and <=$ 3. 58 3. 19

4. Subsidy Per Revenue Hour 47. 32 and <=$ 64. 02 63. 59

5. Subsidy Per Revenue Mile 3. 46 and <=$ 4. 68 5. 12

6. Passengers Per Revenue Hour 2. 89 and <= 3. 91 2. 90

7. Passengers Per Revenue Mile 0. 21 and <= 0. 29 23
Figure 2
11 2.3 Productivity Improvement Efforts
ST strives to operate an efficient service and continues to seek ways to decrease costs while maintaining high productivity. ST Staff has been working on examining different staffing scenario' s to maximize route efficiency will meeting customer demands. The Operation Supervisor is constantly examining the route efficiencies of each driver and then meeting with them to provide constructive feedback to improve how each driver conducts his/ her assigned reservations for that day. ST was successful in recruiting a second Operations Supervisor and convert a vacant Senior Office Specialist position to a Management Analyst position and fill that vacant position. ST was also able to convert three vacant full time drivers' positions to split shift positions allowing ST to meet the service demands early in the morning and in the afternoon.

For FY 2019/ 20, ST will continue to recruit to fill vacancies for full time and part time drivers to help meet the current service demands as well as add a Lead Dispatcher/ Scheduler to the Operations staff. Implementation of an electronic fare collection system and mobile application will allow riders to pay for fares using a smart card and also reserve rides via a web portal or mobile application.
5 2.4 Major Trip Generators and Projected Growth Over Next Several Years Several factors will lead to growth of ST operations over the next several years. The Baby Boomer generation, the largest generation in the last century, is aging and becoming eligible to use our services as senior citizens. This element alone makes growth virtually unavoidable.

The seniors, age 60+ makes up approximately 14% of the total population of the City of Riverside. Currently, 85% of the residents of Riverside are 59 years old or younger as shown in Figure3, leading staff to anticipate a higher demand for Special Transportation services in the near future. Special Transportation falls under the auspices of the City of Riverside Parks, Recreation, and Community Service Department ( PRCSD). PRCSD is also responsible for senior programs, three senior centers, as well as the Friendly Stars program for developmentally disabled adults. This relationship and the connection amongst department staff in these three areas make it possible to connect resources and advertise by word of mouth to their program participants.

Figure3

CITY OF RIVERSIDE AGE DEMOGRAPHICS
US Census Bureau, ACS DEMOGRAP HICAND HOUSING ESTIMATES 2017 R
Major trip generators for the ST operations includes the various workshops around Riverside ST transport clients to and from and the Friendly Stars program on Friday evenings. During the week, a few primary locations ST frequents daily are workshops for mentally and physically disabled passengers that teach them to live independently. These passengers look forward to attending their workshops ( work/ school) to attain a sense of independence. Special Transportation transports over 170 passengers per day to their workshops, along with weekly transportation to Friendly Stars, which include holiday and unique programming.
111. PLANNED SERVICE CHANGES AND IMPLEMENTATION

3. 1 Recent Service Changes
No service changes have been made this year.

3. 1 Recommended Modifications to Paratransit Services
No modification to the present routes are needed.
7 3.2 Marketing Plans and Promotion
In FY 2019/ 20, we will continue our concerted effort to create a marketing plan for Special Transportation. Special Transportation has been working with the City of Riverside' s Marketing team to help develop a brand identity for the City' s paratransit service. This " Rebranding" effort will have a drastic new look to our fleet of Minibuses that will not only see a change in design but also colors used to identify our program. More importantly, this effort will also see a change in the name of our service that will better capture what we do for the senior and disabled residents of Riverside. ST will continue with its advertisements on the back of the minibuses to help promote the service. ST will prints out flyers and brochures to distribute to the City' s Community Centers and Senior Centers and also includes ads in other city publications such as the Activity Guide and Senior Guide. The Activity Guide is published three times per year, is mailed to over 55, 000 residents and is available online at the city' s website. Special Transportation Staff will continue to be present at special events ( wellness fairs, grand openings, concerts, etc.) to conduct outreach to the public and distribute promotional products. For 2019/ 20, ST will continue it outreach efforts by presenting at various city wide events such as Senior Day to help promote the services and answer any questions residents may have. We will also increase our presence at senior living facilities resident meetings within the city and the various ADA workshops that take place in Riverside.

ST has also launched a new website for the Special Transportation Services Program which will give the residents of Riverside all of the information needed to sign up and use our services.

E?

3. 3 Budget Impact on Proposed Changes
The largest budget impact to the program continues to be the cost of sustaining operations to meet service demands and the services rendered to ST by the City. These services include administrative oversight, procurement, human resources, payroll, etc. Increase in the cost of benefits and the costs for preventative maintenance has contributed to higher expenditures.

The operational expense of running the program has increased over the past 10 years.

Additional buses and increases in maintenance costs have contributed to the increase in operational expense. Also the increase of minimum wages in California has and will have lasting effects on the programs budget. Although ST has been able to maintain its farebox recovery ratio above the minimum 10%, the growing operational expense has forced the program to increase the fare from its current rate of $ 2. 00 per ride to $ 3. 00 per ride for General Fares and $ 2. 00 per ride for Medical Fares. This increase has allowed the program to maintain a greater than 10% fare box recovery ratio.

IV. FINANCIAL AND CAPITAL PLANS

4. 1 Operating and Capital Budget
Special Transportation relies on Local Transportation Funds ( LTF) to support its operating budget including 20% of the preventative maintenance funds needed for the fleet. The remaining 80% comes from federal section 5307 funds.

ST's overall operating budget for the 2019/ 20 fiscal year has increased 4.65% in comparison to the 2018/ 19 fiscal year as shown in Figure A. This increase can be attributed to the rate of inflation for operating cost as well as the additional staff positions that were added this year.

E
Figure A
Budget Item
FY 2018/ 19
Plan
FY 2019/ 20
Plan
Variance
Percentage
Salaries & Benefits 3, 003, 849 3, 195, 314 6. 37%
Materials & Supplies 39, 000 35, 085 10. 04%
Fuel 225, 000 225, 000
Maintenance 400, 000 400, 000
Contract Services 197, 000 126, 263 35. 91%
Non - Personnel Costs 633, 548 726, 038 14. 60%
Total 4, 498, 397 4, 707, 700 4. 65%
For FY 2019/ 20, Special Transportation will be requesting Preventative Maintenance funds to help maintain our fleet of 35 buses. ST is continuing to partially fund a contracted security guard for the FY 2019/ 20 in order to continue the security of the parking lot and CNG Vehicle Maintenance facilities. ST will continue to work on various projects from previous year' s funds that have been approved but not completed in this fiscal year.

4.2 Funding Plans to Support Proposed Operating and Capital Program ST will continue to take advantage of available grant opportunities as they come available through the State of California in order to support its capital programs.

4.3 Regulatory and Compliance Requirements
Special Transportation strives to remain compliant with all local, state and federal regulations.

Staff stays abreast of legislative information and developments by attending workshops, trainings, and conferences which are frequently offered free of charge to transit operators. ST complies with FTA reporting requirements such as the submission of monthly and annual National Transit Database ( NTD) reports. ST recently underwent an FTA Triennial Review on March 27 — 28, 2018. The Final report has been presented and only 1 audit find was noted in Technical Capacity - Award Management due to a progress report that was submitted one day late.
10 There were no violations noted during the California Highway Patrol ( CHP) Safety Compliance Terminal Inspection in the areas of maintenance, driver records or driver hours of services during this year' s CHP inspection that was conducted on April 3 — 5, 2019. ST received a " satisfactory" rating in all areas.
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Table 4A- Capital Proiect Justification
PROJECT NUMBER ( If existing project in FTIP, indicate FTIP ID Number):

SRTP Project No: FY 20- 1 FTIP No:

PROJECT NAME:

CNG Minibus Replacement ( 2)
PROJECT DESCRIPTION:

To replace 1 CNG Mini Buses that have accrued 150, 000 miles or more.

PROJECT JUSTIFICATION:

Special Transportation replaces vehicles that have reached 5 Years or 150, 000 miles, in accordance with Federal Transit Administration ( FTA) guidelines.

PROJECT SCHEDULE:

Start Date I CompletionDate
September 2019 1June2020
PROJECT FUNDING SOURCES ( REQUESTED):

Fund Type Fiscal Year Amount
STA FY19/ 20 49, 619
Section 5339 FY 19/ 20 198, 477
Total 248, 096

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS APPROVED BUT NOT YET ORDERED ( INCLUDE FTA GRANT#, FTIP ID# AND RCTUS SRTP CAPITAL GRANT #)
FTA Grant # FTIP ID # RCTC/ SRTP Description Unexpended Project # Balance
as of 6/ 30/ 17)

N/ A N/ A N/ A N/ A N/ A
Table 4A- Capital Proiect Justification
PROJECT NUMBER ( If existing project in FTIP, indicate FTIP ID Number):

SRTP Project No: FY 20- 2 FTIP No:

PROJECT NAME:

SGR - CNG Detection System Replacement
PROJECT DESCRIPTION:

Replace CNG Detection System in the CNG Bay to prevent false alarms and mechanical failures.

Add additional cameras on the exterior of the Transit Office, CNG Bay, and Bus Yard.

PROJECT JUSTIFICATION:

The Special Transportation CNG Bay has experienced multiple issueswith the originally installed CNG detection system currently in place. These issueshas caused multiple false alarms resulting in City staff and City Police to respond several times throughout all hours of the day and night because of the faulty system. Additional cost have been incurred in the attempts to repair the current system with no resolution.

PROJECT SCHEDULE:

Start Date Completion Date
July 1, 2019 December 31, 2019
PROJECT FUNDING SOURCES ( REQUESTED):

Fund Type Fiscal Year Amount
SGR 99313 FY 18/ 19 93, 392
SGR 99314 FY 18/ 19 3, 522
Total 96, 914

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS APPROVED BUT NOT YET ORDERED ( INCLUDE FTA GRANT#, FTIP ID# AND RCTUS SRTP CAPITAL GRANT #)
FTA Grant # FTIP ID # RCTC/ SRTP Description Unexpended Project # Balance
as of 6/ 30/ 17)

N/ A N/ A N/ A N/ A N/ A
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Table S. lA- Capital Project Justification
PROJECT NUMBER ( If existing project in FTIP, indicate FTIP ID Number):

SRTP Project No: FY 21- 01 FTIP No:

PROJECT NAME:

CNG Minibus Replacement ( I)
PROJECT DESCRIPTION:

To replace 1 CNG Mini Buses that have accrued 150, 000 miles or more.

PROJECT JUSTIFICATION:

Special Transportation replaces vehicles that have reached 5 Years or 150, 000 miles, in accordance with Federal Transit Administration ( FTA) guidelines.

PROJECT SCHEDULE:

Start Date Completion Date
August 2020 May 2021
PROJECT FUNDING SOURCES ( REQUESTED):

Fund Type Fiscal Year Amount
STA 20/ 21 $ 24, 810
Sec 5339 20/ 21 $ 99, 238
Total $ 124, 048

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE

INCLUDING PROJECTS APPROVED BUT NOT YET ORDERED ( INCLUDE FTA GRANT#, FTIP ID# AND RCTC' S SRTP CAPITAL GRANT #)
FTA Grant # FTIP ID # RCTC/ SRTP Description Unexpended Project # Balance
as of 6/ 30/ 19)

N/ A N/ A N/ A N/ A N/ A
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Table 5. 2A- Capital Project Justification
PROJECT NUMBER ( If existing project in FTIP, indicate FTIP ID Number):

SRTP Project No: FY 22- 01 FTIP No:

PROJECT NAME:

CNG Minibus Replacement ( I)
PROJECT DESCRIPTION:

To replace CNG Mini Buses that have accrued 150, 000 miles or more.

PROJECT JUSTIFICATION:

Special Transportation replaces vehicles that have reached 5 Years or 150, 000 miles, in accordance with Federal Transit Administration ( FTA) guidelines.

PROJECT SCHEDULE:

Start Date Completion Date
August 2021 June 2022
PROJECT FUNDING SOURCES ( REQUESTED):

Fund Type Fiscal Year Amount
STA 21/ 22 $ 24, 810
Sec 5339 21/ 22 $ 99, 238
Total $ 124, 048

PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE

INCLUDING PROJECTS APPROVED BUT NOT YET ORDERED ( INCLUDE FTA GRANT#, FTIP ID# AND RCTC' S SRTP CAPITAL GRANT #)
FTA Grant # FTIP ID # RCTC/ SRTP Description Unexpended Project # Balance
as of 6/ 30/ 20)

N/ A N/ A N/ A N/ A N/ A
FY 19120 - FY 2021122
TABLE 6- PROGRESS TO IMPLEMENT TDA TRIENNIAL PERFORMANCE AUDIT Recent Audit Recommendation
Covering FY2013- 2015)
Action ( s) Taken and Results to Date

1. Implement the planned fare increase.

Special Transportation received approval and
The fare structure remained unchanged during
has implemented a rate increase effective
the audit period with no adopted fare
September 1, 2017. General transit fares are
increases. The last fare increase was

3.00 and Medical fares are $ 2.00 per trip. implemented in April 2005. STS analyzed its fare structure in order to sustain its required
farebox recovery ratio, and cover increased Completed
operating and sick leave costs. One
consideration in the analysis is to raise the one-
way fare to $ 3.00, which is comparable to
RTA' s Dial - A -Ride fare.

Special Transportation has looked into and

2. Include additional locally generated
revenue in the farebox recovery. the possibility of advertising on our buses.

After consulting with other transit agencies
STS's current farebox ratio is slightly above the
and looking into what resources are needed
TDA standard of 10 percent. The revenues in
to start a program such as this it was
the farebox ratio are composed primarily of
determined that cost of administering andpassenger fares. New state legislation ( SB 508) maintaining this type of program far
reinforces current RCTC practice of allowing
exceeded the monetary benefit it wouldother locally generated revenues in the farebox ratio. These other revenues could include
generate. We will continue to look for and
advertising generated by the transit system, examine alternative revenues to enhance the bus wraps on the vehicles, and other local farebox revenues. contributions from the City to the transit On going
program. The annual TDA fiscal audit should
calculate the farebox ratio inclusive of these
additional revenue. STS should work with the
City finance department to ensure other local
transit revenues are included in the farebox
ratio in the TDA fiscal audit for STS.

3. Track ridership trends for those using
mobility devices. Special Transportation implemented a
Industry trends show that passengers using monthly report that tracks the number of mobility devices such as wheelchairs, mobility wheelchair passengers we transport for that aids, and other mobility devices are on the rise. given month. This data will be used to With growth in wheelchair- bound riders and provide a yearly analysis on the different those using mobility devices on transit, active types of riders for a given year to determine tracking of ridership trends for these types of trends and also help STSin future project passengers will help with dispatching and proposals.
proper deployment of vehicles. On monthly
and annual performance reports, STS should
Completed
add a column to include number of passengers
using mobility devices. Daily trip sheets might
also be able to identify wheelchair riders by
vehicle by day so that trends can be developed
on the impact of mobility devices on transit
productivity. This information could be part of
the statistics being developed by STS
management.

4. Provide Title VI Policy documentation in
Spanish and on the STS brochure.

Pursuant to the federal Civil Rights Act of 1964,
the City of Riverside adopted a Title VI Program
in July 2014. Title VI of the Civil Rights Act of
1964 requires that no person in the United
States, on the grounds of race, color, or
national origin be excluded from, be denied the
benefits of, or be subjected to discrimination
under any program or activity receiving federal
financial assistance. Program compliance
includes a link on the STS web page that is
directed to the Title VI policy on the General
Services page along with a complaint form in
English. A Spanish language form is still under
development. Also, the auditor could not find
Title VI information on the printed STS
brochure.

Special Transportation is currently revising its
webpage and a link to Title VI information
will be included on the new page in both
English and Spanish. The Special Transit
Brochures are also currently being revised
and will also have Title VI information printed
on the brochure as well as a web address
where customers can find the Title VI
information.

Completed
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4 Table 9 - HIGHLIGHTS OF 2019/ 20 SHORT RANGE TRANSIT PLAN Electronic Fare Collection/ Online Reservations — In an effort to provide better service to our senior and ADA riders, Special Transportation has procured and begun implantation of and electronic payment method that would allow riders and caregivers the ability to preload rider accounts with funds so that riders may electronically pay for transit fares. Along with an electronicfare collection, a mobile application will be made available to all riders that will allow them to manage their account, view scheduled trips and the status of their scheduled pickup.

The application once fully implemented will also allow riders to self -schedule future rides.

Procurement of 2 — 8 Passenger Transit Vans with lift. These smaller vehicles will be used to navigate more efficiently throughout the City of Riverside allowing our service to pick up and drop off in locations our current fleet of mini -buses may have difficulty maneuvering in and out Of.

Capital Projects:

For 2019/ 20, Special Transportation will replace 2 CNG Mini - Buses that have met it useful life threshold.

Operating and Financial Data for the past four years and for the 2019/ 20 Fiscal Year are shown below.

Table 9A
Operating & FY2015/ 16 FY2016/ 17 FY 2017/ 18 FY 2018/ 19 FY 2019/ 20 Financial Data
FY 2019/ 20
Projected) Planned)
System Wide 188, 480 161, 552 153, 559 150, 827 160, 000 Ridership
475, 500
Total Revenue 376, 960 359, 596 443, 070
Operating Cost per 65. 74 75. 96 47. 94 71. 63 70. 04
Revenue Hours
4, 307, 700
Expenses
Farebox is the only source of revenue for Special Transportation. Figure 9B below reflects the farebox revue and the operating costs since FY2014/ 15.

Table 9B
Fare Revenue Calculation
consistent with Commission Farebox Recovery Policy)
Revenue Sources FY2015/ 16 FY2016/ 17 FY 2017/ 18 FY 2018/ 19 FY 2019/ 20 Estimate) Plan)
Passenger Fares 376, 960 359, 596 443, 070 426, 494 475, 500 Total Revenue 376, 960 359, 596 443, 070 426, 494 475, 500 Total Operating 3, 323, 668 3, 453, 446 4, 053, 083 3, 396, 138 4, 307, 700 Expenses
Farebox Recovery 11. 34% 10. 41% 10. 93% 12. 56% 11. 04% Ratio

RIVERSIDE TRANSPORTATION DEVELOPMENT ACT

COUNTY CLAIM FORM
TRANSPORTATION Local Transportation Fund
COMMISSION FY 2019/ 20
CLAIMANT: CITY OF RIVERSIDE COUNTY: RIVERSIDE
ADDRESS: 3900 MAIN STREET, RIVERSIDE, CA 92522
CONTACT PERSON: Ronald Profeta TELEPHONE NO: 951- 351- 6182 TITLE: Transit Manager EMAIL ADDRESS: rprofeta@rivers ideca, gov I verify that the information on this Claim Form is true and accurate to the best of my knowledge. Additionally, I verify that the FY 2019/ 20 SRTP has been approved by my agency' s governing body and a copy of the minutes approving the FY 2019/ 20 SRTP is attached.

SIGNED: DATE:

Purpose: Article 4 REQUESTED PAYMENT
PUC 99260a
PAYMENT FOR OPERATIONS $ 3, 912, 200
From page 3, Line 10)
PAYMENT FOR CAPITAL $ -
From page 3, Line 10)
PAYMENT FOR CAPITAL $ -
Prior Year Reserves
From page 3, Line 12)
TOTAL PAYMENT REQUESTED: $ 3, 912, 200
CONDITION OF APPROVAL: Approval of this claim and payment by the County Auditor to the claimant are subject to the monies being available and to the provision that such monies will be used only in accordance with the terms and conditions set forth in this claim.

OPERATING ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON RCTC' S CURRENT APPROVED POLICY.

CAPITAL ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON INFORMATION CONTAINED ON PAGE 2 CONTINGENT UPON OPERATOR SUBMISSION OF ACCEPTABLE PROOF OF PURCHASE ( Contract Award or Paid Invoice). 8/ 22/ 2019
LTF claim form
H:\ RCTC\ Riverside- LTF CLAIM FORM 2019- 20v2. cleaned 1 TDA: LOCAL TRANSPORTATION CLAIM FORM
FY 2019/ 20

RIVERSIDE
COUNTY

TRANSORT

CAPITAL PROJECT PAYMENTS

COMMPSIONNTION
art 1: Payments froM Current Fiscal Year Allocation
Prosect Description LTF Amount Amount Claimed
FY 18/ 19
1 $ $
2 $ $
CURRENT YEAR TOTAL ( Enter on line 11, Page 3; $ - $
Part 2: Payments from Reserves ( Funds Allocated in Prior Years but not Claimed) Prosect Description LTF Amount Amount Claimed
FY 17/ 18
1 2
3 4
5 TOTAL $ $
PRIOR YEAR TOTAL ( Enter on line 12, Pa $ - $
H:\ RCTC\ Riverside- LTF CLAIM FORM 2019- 2Ov2. cleaned 8/ 22/ 2019
LTF claim form
2 TDA: LOCAL TRANSPORTATION CLAIM FORM
FY 2019/ 20
RIVERSI[ IE
COUNTY

TRANSOPERATING & CAPITAL DETAIL COMMI

SIONTION

OPERATING ASSISTANCE CAPITAL ASSISTANCE

ESTIMATED ESTIMATED ESTIMATED ESTIMATED
REVENUES FY 2018/ 19 FY 2019/ 20 FY 2018/ 19 FY 2019/ 20 1) Prior Year Carryover ( Note 1)
2) Passenger and Special Fares 475, 500. 00
3) Other Operator Revenues
4) Other Local ( Interest)
5) FTA Section 5307 320, 000. 00
6) FTA Section 5309
7) FTA Section 5339 198, 477. 00
8) Other Federal ( ARRA Funds)
9) Prop 1B (Capital & Security)
10) Local Transportation Funds 3, 912, 200. 00
11) Local Transportation Funds ( Reserves)
12) Subtotal - includes line 10 & 11 0 3, 912, 200 0 0
13) STA ( Current Year Allocation) 49, 619. 00
14) STA ( Reserves)
15) SGR - State Transit Assistance 99313 93, 392
16) SGR - State Transit Assistance 99314 3, 522
17) SGR - ( Reserves)

0. 00 4, 707, 700. 00 0. 00 345, 010. 0018) TOTAL REVENUES ( does not include line 12, 1 17) Expenses ( Note 2)
18) Surplus ( Deficit) 0. 00 4, 707, 700. 00 0. 00 345, 010. 00 Line 14 less Line 15)
Transfer to Line 1, for next FY)
Notes: 1) Prior Year Carryover from Audited Financial Statement 2) Expenses exclude Depreciation and Amortization
8/ 22/ 2019
LTF claim form
H:\ RCTC\ Riverside- LTF CLAIM FORM 2019- 2Ov2. cleaned

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