CITY OF
RIVERSIDE
City Council Memorandum
CitygdArtsUnnovation
TO: HONORABLE MAYOR AND CITY COUNCIL DATE: DECEMBER 15, 2020 FROM: PARKS, RECREATION AND COMMUNITY WARDS: ALL
SERVICES DEPARTMENT
SUBJECT: ADOPT THE SPECIAL TRANSPORTATION DIVISION' S SHORT RANGE TRANSIT PLAN FOR FISCAL YEAR 2020/ 21 — 2022/ 23; APPROVE A SUPPLEMENTAL APPROPRIATION IN THE AMOUNT OF $ 698, 736; AND, AUTHORIZE THE SUBMITTAL OF FISCAL YEAR 2020/ 21 TRANSPORTATION
DEVELOPMENT ACT, STATE OF GOOD REPAIR AND STATE TRANSIT
ASSISTANCE CLAIM FORMS
ISSUES:
Adopt the Special Transportation Division' s Short Range Transit Plan for Fiscal Year 2020/ 21 — 2022/ 23; approve a supplemental appropriation in the amount of $ 698, 736; and authorize the submittal of the Transportation Development Act, State of Good Repair and State Transit Assistance claim forms to Riverside County Transportation Commission for the operation of the Special Transportation Program.
RECOMMENDATIONS:
That the City Council:
1. Adopt the Special Transportation Division's Short Range Transit Plan covering Fiscal Years 2020/ 21 — 2022/ 23;
2. Authorize an increase in estimated revenues in the amount of $ 698, 736 as detailed in the Fiscal Impact Section.
3. Authorize the City Manager, or his designee, to submit to Riverside County Transportation Commission the Transportation Development Act, State of Good Repair, and State Transit Assistance claims forms for Fiscal Year 2020/ 21.
BACKGROUND:
On an annual basis, the City of Riverside Special Transportation receives funding allocations from various federal, state, and local sources administered by both the Riverside County Transportation Commission ( RCTC) and the Federal Transit Administration ( FTA). These formula -based grants are used to fund Special Transportations operating budget and capital projects.
On June 16, 2020, City Council adopted the Annual Budget for the City of Riverside for the Fiscal Year beginning on July 1, 2020 and ending on June 30, 2021. This adopted budget included a Special Transportations projected budget of $ 5, 221, 644.
On June 24, 2020, the Riverside County Transportation Commission ( RCTC) approved the City's Special Transportation Division' s Short Range Transportation Plan ( SRTP) for Fiscal Year 2020/ 21 — 2022/ 23, which included an operations budget of $ 5, 360, 000 and a capital budget of 560,380 totaling $ 5,920,380, increasing the budget by $698, 736. The additional $ 698, 736 in funds were allocated from RCTC to assist with additional costs as a result of the Coronavirus.
The additional funds require the City of Riverside Special Transportation budget to be reconciled.
On July 21, 2020, in lieu of the traditional TDA funds, City Council approved using the CARES Act Fund allocation in the amount of $ 6.6 million to cover the operating cost and any decreases in fare box revenue associated with the COVID- 19 pandemic and its effects on transportation services from January 20, 2020 to June 30, 2020 and all of Fiscal Year 2020/21.
The Mills-Alquist- Deddeh Act ( SB 325) was enacted by the California Legislature to improve existing public transportation services and encourage regional transportation coordination.
Known as the Transportation Development Act ( TDA) of 1971, this law provides funding to be allocated to transit and non -transit related purposes that comply with regional transportation plans.
The TDA provides two funding sources:
Local Transportation Fund ( LTF), which is derived from a % cent of the general sales tax collected statewide.
2. State Transit Assistance fund ( STA), which is derived from the statewide sales tax on diesel fuel.
The State Board of Equalization, based on sales tax collected in each county, returns the general sales tax revenues to each county' s LTF. The STA funds are appropriated by the Legislature to the State Controller' s Office. That Office then allocates the tax revenue, by formula, to planning agencies and other selected agencies. Statute requires that 50% of STA funds be allocated according to population and 50% be allocated according to operator revenues from the prior fiscal year.
DISCUSSION:
Budget.
The Fiscal Year 2020/ 21 budget was developed in January 2020 and was approved by City Council on June 16, 2020 as part of the City's overall budget adoption process. At the time of budget development, the allocation from RCTC was unknown. The SRTP transit plan is submitted in May and approved in June 2020. Due to the different timing on budget processes for the City of Riverside and RCTC, a reconciliation must be completed annually. Additional funds of $ 698, 736 was allocated from RCTC to the Special Transportation Division to pay for costs associated with the coronavirus. Table 1 and Table 2 detail the reconciliation necessary regarding previous adopted budget and revised budget totaling an increase of $698, 736.
CARES Funding
Typically, Special Transportation' s operating budget is funded by LTF. However, after the Coronavirus Aid, Relief, and Economic Security Act (" CARES Act") was signed into law on Friday, March 27, 2020 by President Donald Trump to provide emergency appropriations during the Coronavirus ( COVID- 19) pandemic of 2019, this changed. Through this Act, the FTA has appropriated $ 22. 7 billion to recipients of Urbanized Area ( UZA) Formula Program ( 40 USC 5307) funds to assist the nation' s public transportation systems with capital, operating and other expenses to prevent, prepare and respond to COVID- 19. All operating expenses incurred on and after January 20, 2020, for UZA recipients are eligible. These expenses include personnel cost, administrative leave, operating expenses, and COVID- 19 related expenses such as PPE' s and any additional expenses related to the pandemic, in order to maintain services to those who depend on public transportation.
The Special Transportation Division of the Parks, Recreation and Community Services Department was awarded a $ 6. 6 million CARES Act grant to cover 100% of the operating expenses from January 20, 2020 through June 30, 2021. The funding from this grant will replace LTF funds that are typically requested each year to cover the Division' s operating budget.
Fiscal Year 2020/ 21— 2022/ 23 Short Ranae Transit Plan:
The Short Range Transit Plan ( SRTP) is a three- year plan submitted annually to RCTC.
RCTC is responsible by statute, for developing and approving a SRTP for Riverside County PUC130303). The SRTP is intended to serve three purposes:
1. Identifies the transit services and capital improvements required to meet the disabled and senior passenger transit needs of Riverside over a three- year period and the proposed sources of funding to carry out the plan.
2. Serves as a management tool for the Special Transportation Program staff to guide their activities over the next year.
3. Provides justification for operating and capital assistance for grant applications to be submitted to state and federal funding agencies.
Preventative maintenance costs will be covered by Federal 5307 funds with the matching portion covered by a combination of LTF and Transportation Development Credits. Transportation Development Credits ( formerly referred to as Toll Revenue Credits) provides a credit toward a project' s local share for certain expenditures with toll revenues. The amount of credit toward local share to be earned by a State is based on revenues generated by toll authorities within the State. RCTC staff encouraged the use of this funding source to reduce the match obligation from 80, 000 to $ 16,000 which will be covered by LTF. The remaining $ 64,000 will be covered by the Transportation Development Credits.
FISCAL IMPACT:
The total fiscal impact of the action is $ 698,736, bringing the revised Special Transit Budget to 5, 920, 380. The funds are available in the accounts listed below in Tables 1 & 2. Appropriations for future fiscal years will be included in the Department' s Budget submissions for those fiscal years to be presented to the City Council for approval.
Table 1 - Expenditures
GL Key GL Ojbect Descripton FY 20/ 21
Adopted
Budget
FY20/ 21
Revised
Budget
Difference
5200200 421000 Professional Services 126, 263 186, 263 60, 000 5200200 425500 Postage 1, 585 3, 000 1,415
5200200 425100 Advertising Expense 5, 000 10, 000 5, 000 5200200 1427200 Training 2, 400 5, 000 2, 600
5200200 426800 Special Department Supplies 5, 000 74, 341 69, 341 5200200 TBD FY 2020/ 21 Bus Replacement 0 400, 000 400, 000 5200200 TBD Dispatch Renovation 0 80, 000 80, 000
5200200 TBD TransTrack Upgrade 0 80, 380 80, 380
5200200 XXXXX All Other Objects 5, 081, 396 5, 081, 396 0 Total: 5, 221, 644 5, 920, 380 698, 736
Table 2 - Revenue
GL Key GL Account Descripton FY 20/ 21
Adopted
Budget
FY20/ 21
Revised
Budget
Difference
0000560 343530 Trans Fare Dial - A - Ride 475, 500 95, 100 380, 400 0000560 335912 SB325 Article 4 4, 746, 144 16, 000 4, 730, 144 9272300 331301 CA - 2020- 165- 00 Preventative Maint 0 320, 000 320, 000 TBD TBD Transportation Development Credits 0 64, 000 64, 000 9272000 331 100 CARES Act 0 4, 864, 900 4, 864, 900
TBD TBD FY 2020/ 21 SGR 0 100, 652 100, 652
TBD TBD FY 2020/ 21 STA 0 139, 728 139, 728
TBD TBD FY 2020/ 21 FTA 5339 0 320, 000 320, 000
Total:r 5, 221, 644 5, 920, 380 698, 736
Prepared by: Adolfo Cruz, Parks, Recreation and Community Services Director Certified as to
availability of funds: Edward Enriquez, Chief Financial Officer/City Treasurer Approved by: Rafael Guzman, Assistant City Manager
Approved as to form: Kristi J. Smith, Interim City Attorney Attachments:
1. FY 2020/ 21 Claim Forms
2. FY 2020/ 21 - 2022/ 23 Short Range Transit Plan
RIVERSIDE
COUNTY
TRANSPORTATION
COMMISSION
CITY OF RIVERSIDE
DRESS: 3900 Main Street, Riverside, CA 92522
NTACT PERSON: Ronald Profeta
Transit Manager
TRANSPORTATION DEVELOPMENT ACT
CLAIM FORM
State Transit Assistance
FY 2020/ 21
TELEPHONE NUMBER: 951- 351- 6182
EMAIL ADDRESS: rprofeta@riversideca. gov
II verify that the information on this Claim Form is true and accurate to the best of my knowledge. Additionally, I verify that the FY 2020/21 SRTP Ihas been approved by my agency' s governing body and a copy of the minutes approving the FY 2020/ 21 SRTP is attached.
IGNED: 7 r: 1
Purpose: Article 4 REQUESTED PAYMENT
PUC 99260a
PAYMENT FOR OPERATIONS $
From page 3, Line 11)
PAYMENT FOR CAPITAL $ 139, 728. 00
From page 3, Line 11)
PAYMENT FOR CAPITAL $ 281, 308. 66
Prior Year Reserves
From Page 3, Line 12)
TOTAL PAYMENT REQUESTED: $ 421, 036. 66
CONDITION OF APPROVAL: Approvalof this claim and paymentby the CountyAuditorto the claimantare subjectto the moniesbeingavailable and to the provision that such monies will be used only in accordance with the terms and conditions set forth in this claim.
OPERATING ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON RCTC' S CURRENT APPROVED POLICY.
CAPITAL ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON INFORMATION CONTAINED ON PAGE 2 CONTINGENT UPON OPERATOR SUBMISSION OF ACCEPTABLE PROOF OF PURCHASE ( Contract Award or Paid Invoice). 11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside STA CLAIM FORM 2021. cleaned 1 TDA: STATE TRANSIT ASSISTANCE CLAIM FORM
Payments from Reserves ( Funds Allocated in Prior Years but not Claimed) Prosect Description
FY 2020/ 21
STA Amount Amount Claimed Avail Balance Prosect No.
FY 19/ 20
RIYERSI E
CAPITAL PROJECT PAYMENTS COUNTY
1 TRANSPORTATION
49, 619. 00
COMMISSION
Part 1: Payments from Current Fiscal Year Allocation
20- 01
2 Project Description STA Amount Amount Claimed Avail Balance Project No.
FY 20/ 21
Total
1 Bus Replacement $ 29, 348. 00 $ 29, 348. 00 21- 1
2 Dispatch Renovation $ 30, 000. 00 $ 30, 000. 00 21- 2 3 TransTrack Upgrade $ 80, 380. 00 $ 80, 380. 00 21- 3
Page imas. 00 $ 9W 139,
Part 2: Paymentsfrom Reserves ( Funds Allocatedin Prior Years but not Claimed) Prosect Description STA Amount Amount Claimed Avail Balance Prosect No.
FY 19/ 20
1 CNG Bus Replacement ( 2) 49, 619. 00 49, 619. 00 20- 01 2 Total 49, 619. 00 49, 619. 00
Prosect Description STA Amount Amount Claimed Avail Balance Prosect No.
FY 16/ 17
Vehicle Replacement ( 5339 FY
1 15& 16) 33, 813. 00 13, 651. 00) 20, 162. 00 17- 02
2 Electronic Fare Collection 55, 100. 00 24, 000. 00) 31, 100. 00 17- 03 3 Upgrade Radio Equipment 45, 000. 00 45, 000. 00 17- 04 Vehicle Replacement ( 1 Van) Sec
4 5307 8, 250. 00 8, 250. 00 17- 05
Vehicle Replacement ( 1 Hybrid/ Alt.
5 Fuel Auto) Sec 5307 9, 000. 00 9, 000. 00 17- 06
Total 151, 163. 00 37, 651. 00) 113, 512. 00
Prosect Description STA Amount Amount Claimed Avail Balance Project No.
FY 15/ 16
3 Veh. Repl. ( Sec 5339 FY 13 & FY
1 14) 44, 200. 00 44, 200. 00 16- 02
Total 44, 200. 00 44, 200. 00
Prosect Description STA Amount Amount Claimed Avail Balance Prosect No.
FY 09/ 10
Installation of Additional Slow Fill
1 Station 100, 000. 00 92, 456. 70) 7, 543. 30 10- 04
Total 100, 000. 00 92, 456. 70) 7, 543. 30
Prosect Description STA Amount Amount Claimed Avail Balance Prosect No.
FY 08/ 09
3 Vehicle Replacement
2 Sec 5339 FY 13 & FY 14 Match) 50, 000. 00 161. 30) 49, 838. 70 Total 50, 000. 00 161. 30) 49, 838. 70
Prosect Description STA Amount Amount Claimed Avail Balance Prosect No.
FY 07/ 08
3 Vehicle Replacement
1 Sec 5339 FY 13 & FY 14 Match) 85, 000. 00 68, 404. 34) 16, 595. 66 Total 85, 000. 00 68, 404. 34) 16, 595. 66
11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside STA CLAIM FORM 2021. cleaned TDA: STATE TRANSIT ASSISTANCE CLAIM FORM
9FY 2020/ 21
RIVERSIDE
COUNTY
OPERATING & CAPITAL DETAIL
COMMISSIONiION
OPERATING ASSISTANCE CAPITAL ASSISTANCE
ESTIMATED ESTIMATED ESTIMATED ESTIMATED
REVENUES FY 2019/ 20 FY 2020/ 21 FY 2019/ 20 FY 2020/ 21 1) Prior Year Carryover ( Note 1)
2) FTA Section 5307 ( includes CARES) 5, 040, 000
3) FTA Section 5307 ( Obligated) 320, 000
4) Subtotal - includes line 2 & 3 0 5, 360, 000 0
5) FTA Section 5309
6) FTA Section 5339 320, 000
7) Other State
8) Local Transportation Funds
9) Local Transportation Funds ( Reserves)
10) Subtotal - includes line 8 & 9 0 0
11) STA ( Current Year Allocation) 139, 728
12) STA ( Reserves) 281, 309
13) Subtotal - includes line 11 & 12 0 0 421, 037
14) SGR - State Transit Assistance 99313 95, 957
15) SGR - State Transit Assistance 99314 4, 695
16) SGR - ( Reserves)
17) Subtotal - includes line 14, 15 & 16 0 0 100, 652
18) Passenger and Special Fares
19) Other Operator Revenues
20) Other Local ( Interest)
21) TOTAL REVENUES ( does not include line 4,10,13 &
17) 0. 00 5, 360, 000. 00 0. 00 841, 688. 66
17) Expenses ( Note 2)
18) Surplus ( Deficit) 0. 00 5, 360, 000. 00 0. 00 841, 688. 66 Transfer to Line 1, for next FY)
Notes: 1) Prior Year Carryover from Audited Financial Statement 2) Expenses exclude Depreciation and Amortization
11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside STA CLAIM FORM 2021. cleaned
RIVERSIDE TRANSPORTATION DEVELOPMENT ACT
COUNTY CLAIM FORM
TRANSPORTATION Local Transportation Fund
COMMISSION FY 2020/ 21
CLAIMANT: CITY OF RIVERSIDE COUNTY: RIVERSIDE
ADDRESS: 3900 MAIN STREET, RIVERSIDE, CA 92522
CONTACT PERSON: Ronald Profeta TELEPHONE NO: 951- 351- 6182 TITLE: Transit Manager EMAIL ADDRESS: rprofeta@rivers ideca, gov I verify that the information on this Claim Form is true and accurate to the best of my knowledge. Additionally, I verify that the FY 2020/ 21 SRTP has been approved by my agency' s governing body and a copy of the minutes approving the FY 2020/ 21 SRTP is attached.
SIGNED: DATE:
Purpose: Article 4 REQUESTED PAYMENT
PUC 99260a
PAYMENT FOR OPERATIONS $
From page 3, Line 8)
PAYMENT FOR CAPITAL $
From page 3, Line 8)
PAYMENT FOR CAPITAL $
Prior Year Reserves
From page 3, Line 9)
TOTAL PAYMENT REQUESTED: $
CONDITION OF APPROVAL: Approval of this claim and payment by the County Auditor to the claimant are subject to the monies being available and to the provision that such monies will be used only in accordance with the terms and conditions set forth in this claim.
OPERATING ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON RCTC' S CURRENT APPROVED POLICY.
CAPITAL ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON INFORMATION CONTAINED ON PAGE 2 CONTINGENT UPON OPERATOR SUBMISSION OF ACCEPTABLE PROOF OF PURCHASE ( Contract Award or Paid Invoice). 11/ 20/ 2020
LTF claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- LTF CLAIM FORM 2020- 21. cleaned 1 TDA: LOCAL TRANSPORTATION CLAIM FORM
FY 2020/ 21
RIVERSIDE
COUNTY
TRANSPORTATION
CAPITAL PROJECT PAYMENTS COMMISSION
art 1: Payments from Current Fiscal Year Allocation
Prolect Description LTF Amount Amount Claimed Avail Balance Project No.
FY
1 $ $ $
2 $ $ $
CURRENT YEAR TOTAL ( Enter on line 11, Page 3; $ $ _ $
Part 2: Payments from Reserves ( Funds Allocated in Prior Years but not Claimed) Prolect Description LTF Amount Amount Claimed Avail Balance Prolect No.
FY
1 2
TOTAL $ $ $
PRIOR YEAR TOTAL ( Enter on line 12, Page 3) $ _ $ _ $
11/ 20/ 2020
LTF claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- LTF CLAIM FORM 2020- 21. cleaned 2 TDA: LOCAL TRANSPORTATION CLAIM FORM
FY 2020/ 21
RIYERSIUE
COUNTY
OPERATING & CAPITAL DETAIL
COMMINTIDN
COMMISSSIOION
OPERATING ASSISTANCE CAPITAL ASSISTANCE
ESTIMATED ESTIMATED ESTIMATED ESTIMATED
REVENUES FY 2019/ 20 FY 2020/ 21 FY 2019/ 20 FY 2020/ 21 1) Prior Year Carryover ( Note 1)
2) FTA Section 5307 ( includes CARES) 5, 040, 000. 00
3) FTA Section 5307 ( Obligated) 320, 000. 00
4) Subtotal - includes line 2 & 3 0 5, 360, 000 0 0
5) FTA Section 5309
6) FTA Section 5339 320, 000. 00
7) Other State
8) Local Transportation Funds
9) Local Transportation Funds ( Reserves)
10) Subtotal - includes line 8& 9 0 0 0 0
11) STA ( Current Year Allocation) 139, 728. 00
12) STA ( Reserves)
13) Subtotal - includes line 11 & 12 0 0 0 139, 728
14) SGR - State Transit Assistance 99313 95, 957. 00
15) SGR - State Transit Assistance 99314 4, 695. 00
16) SGR - ( Reserves)
17) Subtotal - includes line 14, 15 & 16 0 0 0 100, 652 18) Passenger and Special Fares
19) Other Operator Revenues
20) Other Local ( Interest)
21) TOTAL REVENUES ( does not include line 4,10,13 &
17) 0. 00 5, 360, 000. 00 0. 00 560, 380. 00
17) Expenses ( Note 2)
18) Surplus ( Deficit) 0. 00 5, 360, 000. 00 0. 00 560, 380. 00 Transfer to Line 1, for next FY)
Notes: 1) Prior Year Carryover from Audited Financial Statement 2) Expenses exclude Depreciation and Amortization
11/ 20/ 2020
LTF claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- LTF CLAIM FORM 2020- 21. cleaned
RIVERSIDE
COUNTY
TRANSPORTATION
COMMISSION
CLAIMANT: CITY OF RIVERSIDE
SS: 3900 Main Street, Riverside, CA 92522
CONTACT PERSON: Ronald Profeta
TITLE: Transit Manager
Senate Bill 1 - State of Good Repair
Program CLAIM FORM
FY 2020/ 21
TELEPHONE NUMBER: 951- 351- 6182
EMAIL ADDRESS: rprofeta@riversideca. gov
I verify that the information on this Claim Form is true and accurate to the best of my knowledge. Additionally, I verify that the FY 2020/ 21 SRTP has been approved by my agency' s governing body and a copy of the minutes approving the FY 2020/ 21 SRTP is attached.
SIGNED: DATE:
Purpose: Article 4 REQUESTED PAYMENT
PUC 99260a
PAYMENT FOR OPERATIONS $ -
From page 3, Line 14 & 15)
PAYMENT FOR CAPITAL $ 100, 652. 00
From page 3, Line 14 & 15)
PAYMENT FOR CAPITAL $ 193, 708. 00
Prior Year Reserves
From Page 3, Line 16)
TOTAL PAYMENT REQUESTED: $ 294, 360. 00
CONDITION OF APPROVAL: Approval of this claim and payment by the County Auditor to the claimant are subject to the monies being available and to the provision that such monies will be used only in accordance with the terms and conditions set forth in this claim.
CAPITAL ASSISTANCE: FUNDS WILL BE DISBURSED BASED ON INFORMATION CONTAINED ON PAGE 2 CONTINGENT UPON OPERATOR SUBMISSION OF ACCEPTABLE PROOF OF PURCHASE ( Contract Award or Paid Invoice). 11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- SGR CLAIM FORM 2021. cleaned 1 Senate Bill 1 - State of Good Repair
Payments from Reserves ( Funds Allocated in Prior Years but not Claimed) FY 2020/ 21
SGR Amount
96, 914. 00
Amount Claimed
REYERSIE]E
OPERATING/ CAPITAL PROJECT PAYMENTS
Total
Prosect Description
FY 18/ 19
1 Video Surveillance Replacement
COUNTY
96, 914. 00
SGR Amount
96, 794. 00
Amount Claimed
TRANSPORTATION
96, 914. 00
Avail Balance
96, 794. 00
Prosect No.
19- 01
COMMISSION
Part 1: Payments from Current Fiscal Year Allocation
96, 794. 00
Prosect Description SGR Amount Amount Claimed Avail Balance Prosect No.
FY
1 Bus Replacement $ 50, 652. 00 $ 50, 652. 00 21- 1
2 Dispatch Renovation $ 50, 000. 00 $ 50, 000. 00 21- 2 CURRENT YEAR TOTAL ( Line 14 & 15, Page 3) $ 50, 000. 00 $ 50, 000. 00 Part 2: Paymentsfrom Reserves ( Funds Allocatedin Prior Years but not Claimed) Prosect Description
FY 19/ 20
1 CNG Sensor Replacement
SGR Amount
96, 914. 00
Amount Claimed Avail Balance
96, 914. 00
Prosect No.
20- 02
Total
Prosect Description
FY 18/ 19
1 Video Surveillance Replacement
96, 914. 00
SGR Amount
96, 794. 00
Amount Claimed
96, 914. 00
Avail Balance
96, 794. 00
Prosect No.
19- 01
Total 96, 794. 00 96, 794. 00
11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- SGR CLAIM FORM 2021. cleaned Senate Bill 1 - State of Good Repair
FY 2020/ 21
RIVER5IDE
COUNTY
TRANSPORTATION
OPERATING & CAPITAL DETAIL
OPERATING ASSISTANCE CAPITAL ASSISTANCE
ESTIMATED ESTIMATED ESTIMATED ESTIMATED
REVENUES FY 2019/ 20 FY 2020/ 21 FY 2019/ 20 FY 2020/ 21 1) Prior Year Carryover ( Note 1)
2) FTA Section 5307 ( includes CARES) 5, 040, 000. 00
3) FTA Section 5307 ( Obligated) 320, 000. 00
4) Subtotal - includes line 2 & 3 0 5, 360, 000 0 0
5) FTA Section 5309
6) FTA Section 5339 320, 000. 00
7) Other State
8) Local Transportation Funds
9) Local Transportation Funds ( Reserves)
10) Subtotal - includes line 8& 9 0 0 0 0
11) STA ( Current Year Allocation) 139, 728. 00
12) STA ( Reserves)
13) Subtotal - includes line 11 & 12 0 0 0 139, 728
14) SGR - State Transit Assistance 99313 95, 957. 00
15) SGR - State Transit Assistance 99314 4, 695. 00
16) SGR - ( Reserves) 193, 708. 00
17) Subtotal - includes line 14, 15 & 16 0 0 0 294, 360 18) Passenger and Special Fares
19) Other Operator Revenues
20) Other Local ( Interest)
21) TOTAL REVENUES ( does not include line 4,10,13 &
17) 0. 00 5, 360, 000. 00 0. 00 754, 088. 00
17) Expenses ( Note 2)
18) Surplus ( Deficit) 0. 00 5, 360, 000. 00 0. 00 754, 088. 00 Transfer to Line 1, for next FY)
Notes: 1) Prior Year Carryover from Audited Financial Statement 2) Expenses exclude Depreciation and Amortization
11/ 20/ 2020
STA claim form
G:\ DeptCommon\ COUNCIL\ 2020 Reports\ 12 - December\ December 15\ Transit - Short Range Transit Plan\ 4 Riverside- SGR CLAIM FORM 2021. cleaned FY 2020/ 21 - FY 2022/ 23 `
SHORT RANGE TRANSIT PLAN CITY OF
IZIVEIZSIDE
City of Riverside, PRCSD - Special Transportation Division
TABLE OF CONTENTS
0111 /:1 w 9 D1.iIQy' f-1I Y. lu rell D11.11A1WATHA 11s9. I. 11/ [ 1] 9 u. ZI] a I I SECTION1. 1 SERVICE AREA....................................................................................................................................................... 3 SECTION 1. 2 POPULATION PROFILE........................................................................................................................................ 4 SECTION 1. 3 PARATRANSIT SERVICE...................................................................................................................................... 4 SECTION 1. 4 DESCRIPTION OF RIDERSHIP.............................................................................................................................. 5 SECTION 1. 5 FARE STRUCTURE................................................................................................................................................ 5 SECTION1. 6 REVENUE FLEET.................................................................................................................................................. 6 SECTION 1. 7 EXISTING TRANSIT FACILITY............................................................................................................................. 8 CHAPTER 2 - EXISTING SERVICE AND ROUTE PERFORMANCE................................................................ 9 SECTION 2. 1 KEY PERFORMANCE INDICATORS..................................................................................................................... 9 SECTION 2. 2 PERFORMANCE REPORT.................................................................................................................................. 11 SECTION 2. 3 SERVICE SUMMARY.......................................................................................................................................... 13 SECTION 2. 4 SERVICE PERFORMANCE.................................................................................................................................. 15 SECTION 2. 5 PRODUCTIVITY IMPROVEMENT EFFORTS..................................................................................................... 17 SECTION 2. 6 MAJOR TRIP GENERATORS.............................................................................................................................. 17 SECTION 2. 7 RECENT SERVICE CHANGES............................................................................................................................ 18 CHAPTER 3 - FUTURE SERVICE PLANS........................................................................................................ 19 SECTION 3. 1 PLANNED SERVICE CHANGES......................................................................................................................... 19 SECTION 3. 2 FUTURE MARKETING PLANS.......................................................................................................................... 19 SECTION 3. 3 PROJECTED RIDERSHIP GROWTH.................................................................................................................. 19 SECTION 3. 4 PROPOSED FARE STRUCTURE CHANGES....................................................................................................... 20 SECTION 3. 5 CAPITAL IMPROVEMENT PLANNING.............................................................................................................. 20 CHAPTER 4 - FINANCIAL PLANNING............................................................................................................. 22 SECTION 4. 1 OPERATING AND CAPITAL BUDGET NARRATIVE......................................................................................... 22 SECTION 4. 2 FUNDING PLANS TO SUPPORT PLANNED OPERATING & CAPITAL PROGRAM........................................ 27 SECTION 4. 3 REGULATORY AND COMPLIANCE REQUIREMENTS...................................................................................... 27 21 Page
I. SYSTEM OVERVIEW
1. 1 Service Area
Special Transportation ( ST) is a division within the City of Riverside' s Parks, Recreation and Community Services Department that has been offering transportation services to seniors and disabled residents in the Riverside community since 1975. This paratransit transportation service is provided within the 81. 54 square mile incorporated city limits of the City of Riverside, shown below in Figure 1.
Figure 1
1 Hunter
rNortHside
Industrial 1
Park' 1. 1
ax al Peta. v
a41;'/
Downtown
4 j
University
y
astsidethlood Etreeta Eastside-
GrandGrand 1 j
Airportr
Magnolia # Victoria
Center /
La Siena Arianxa
Acres f
Canyon Crest' ycamore -
x.
Ramona 4 + / S
Sycamore Canyon
La sie rra
Canyon
j Casa BlancarHawarden Park BuSIr1BSS Park i
Hills i Hills =' Canyon $ pri6g5
Arlington
Pnraidential
I
Mission 4
1Park
Gvelo
La sierra
j
F TAlessandra + • L.
Arlington
Arlin ton
Heights
South
He, gnts
SierraLa ra r
s - ij
arangecrestI
C - VC ry F+J11VClR Sphere Ol YllRldK! ri YS R 11
31 Page
1. 2 Population Profile
The American Community Survey ( ACS) data is a source of demographic information which is part of the 2010 Decennial Census Program. The ACS is a nationwide survey designed to provide communities with reliable and timely demographic, social, economic and housing data every year. Because the ACS is conducted annually, it serves as an interim source of up-to- date demographic data through the decade, until the next Census is conducted. According to the US Census Bureau, as of 2017, the population of the City of Riverside is 324, 727 residents. The senior population within the City of Riverside ( those 60 years of age and over) accounts for approximately 14.2% of the population.
Riverside is below the national average of seniors age 60 and over which is 21. 8%, however, due to the Baby Boomer generation aging into their sixties, the senior population will continue to rise.
Ridership has slowly declined due to the rise in popularity of rideshare services such as Lyft and Uber.
1. 3 Paratransit Services
Owned and operated by the City of Riverside, Special Transportation is an origin -to- destination rideshare transportation service. The service is limited to senior citizens ( 60 years of age and older) and persons with disabilities ( disabilities require a physician documentation).
Special Transportation operates 362 days per year, only suspending service on Thanksgiving Day, Christmas Day and New Year' s Day. Operating hours for ST are Monday through Friday, from 8:00 a.m. 5:30 p.m. and on weekends and holidays from 9: 00 a.m. — 4: 00 p.m. In order to reserve a ride, passengers must call ST's reservation telephone number, during the business hours of 8:00 a.m. - 5: 00 p. m., Monday through Friday, and 9: 00 a.m. - 3:00 p.m. on weekends and holidays. An answering machine is available before and after business hours for cancellations.
Table 1
Mode Description
Area / Site
Service
Paratransit Services
City Origin to Destination / reservation - based service for Within the City Wide Seniors over the age of 60 and Disabled Community
limits of
Riverside
41 Page
1.4 Description of Ridership
Ridership data is listed in the tables below. FY2019/ 20 data reflects ridership through April 2020. In both fiscal years, the average passenger age was 65.
FY 2018/ 19 Total
Passengers 139, 878
Revenue Hours 42, 557
Revenue Miles 576, 393
1. 5 Fare Structure and New Fare Type
FY 2019/ 20 Total
Passengers 94, 477
Revenue Hours 30, 058
Revenue Miles 404, 645
On August 8, 2017, Special Transportation received approval by the City Council to increase its fare increase from $ 2.00 per trip to $ 3. 00 for General Fares. A new fare type, Medical Fares, was created for individuals using our service for " medical related trips" such as doctor appointments, physical therapy, pharmacy visits, etc. Medical Fares would remain at $ 2. 00 per trip so that the general fare increase would not be a barrier to wellness for our customers on a fixed income.
Passengers using our service may pay their fare in cash at boarding time or pay with a pre -purchased ticket. General and Medical Fare Ticket booklets can be purchased in advance at the Special Transportation Offices located at 8095 Lincoln Ave, Riverside. The table below illustrates a breakdown of the fare types and associated costs.
Fare Type Cost
One- way ( General) 3
One- way ( Medical) 2
10 -ticket Booklet ( General) 30
10 -ticket Booklet ( Medical) 20
51 Page
1. 6 Revenue Fleet
In FY 2019/ 20, Special Transportation operated a fleet of thirty- three 16 -passenger paratransit minibuses which run on compressed natural gas ( CNG). I n 2019 Special Transportation purchase two 9 -passenger Ford Transit Vans equipped with wheelchair lifts to test the feasibility of operating a smaller profile vehicle to navigate in and around the more compact areas within the City. These vans will be put into service in FY 2020/ 21. Special Transportation also owns a Braun paratransit van equipped to hold six passengers and one wheelchair and a hybrid Honda Civic that is used by administrative staff in supervising routes and responding to accidents. These vehicles are not assigned to routes but are used as backups for special services. Subject to funding availability, vehicles are replaced after meeting the Federal Transit Administration ( FTA) useful life of 5 -years or 150,000 miles. See Table 1.1 — Fleet Inventory
61 Page
RIVERSIDE
COUNTY
TRANSPORTATION
COMMISSION
Demand Response / Directly Operated
Table 1. 1 - Fleet InventoryFY 2020/ 21 Short Range Transit Plan City of Riverside
Average Lifetime
of Life to Date Miles Per Active
Active # of Life to Date Vehicle Miles Vehicle As Of
Lift and Fuel Vehicles Contingency Vehicle Miles through Year - To - Date Year Mfg. Model Seating Ramp Vehicle Type FY 2019/ Vehicles Prior Year End March ( e.g., March) FY 2019/ 20
Built Code Code Capacity Equipped Length Code 20 FY 2019/ 20 FY 2018/ 19 FY 2019/ 20 2010 FRD BU 16 6 25 CN 6 1, 302, 049 1, 315, 963 219, 327 2011 FRD BU 16 3 25 CN 3 610, 636 649, 759 216, 586
2013 GLV BU 16 7 25 CN 7 1, 013, 334 1, 098, 627 156, 946 2014 GLV BU 16 9 25 CN 9 1, 241, 780 1, 373, 543 152, 615 2017 GLV BU 16 8 25 CN 8 451, 116 366, 025 45, 753
Totals: 80 33 33 4, 618, 915 4, 803, 917 145, 573
71 Page
1. 7 Existing Facility
Special Transportation Offices are located at 8095 Lincoln Avenue within the City of Riverside Corporation Yard. Included in the facilities are an administration building consisting of administrative offices, a dispatch center, restrooms and a break room. Special Transportation' s facility also includes a parking lot for the transit buses with each space equipped with a CNG slow fill station, and a CNG Maintenance Bay for maintenance and repair of the fleet. This CNG Maintenance Bay facility includes five maintenance bays, an administrative office, and multiple storage compartments for vehicle parts and equipment. The facility is outfitted with state- of- the- art safety equipment and machinery to maintain the CNGfueled vehicles.
81 Page
11. EXISTING SERVICES AND ROUTE PERFORMANCE
2. 1 Key Performance Indicators ( KPI's)
In order to ensure that Special Transit is providing superior customer service, staff considers several performance indicators. Targets are evaluated and reported on a monthly basis. In FY 2020/ 21, Special Transit will upgrade the current TransTrack system which will provide staff with data that will be useful in setting additional performance measures such as staff attendance and vehicle maintenance. Data for FY 2019/ 20 KPI' s through April 2020 is listed in the tables below.
Internal KPI' s Target Actual
On- time performance 100% 96. 75%
Call abandonment rate 0% 4. 76%
Average phone hold time 1:00 1: 16
Special Transit is also required to meet other performance targets such as the 10% Farebox Recovery Ratio as mandated in the Transportation Development Act ( TDA). The ratio will not be met in FY 2019/ 20; however, special exceptions will apply as a result of COVID-19. See Table 2.0 Service Provider Performance Targets Report
91 Page
RIVERSIDE
COUNTY
TRANSPORTATION
OMMISSION
Table 2. 0 -- Service Provider Performance Targets Report FY 2019/ 20 Short Range Transit Plan Review
City of Riverside
Data Elements FY 2019/ 20 Plan FY 2019/ 20 Target
FY 2019/ 20
Year to Date
Through 3rd Quarter
Year to Date
Performance
Scorecard
Unlinked Passenger Trips 160, 000
Passenger Miles 645, 000
Total Actual Vehicle Revenue Hours 61, 500. 0
Total Actual Vehicle Revenue Miles 645, 000. 0
Total Actual Vehicle Miles 700, 500. 0
Total Operating Expenses 4, 307, 700
Total Passenger Fare Revenue 475, 500
Net Operating Expenses 3, 832, 200
Performance Indicators
Mandatory:
1. Farebox Recovery Ratio 11. 03% 10. 00% 8. 689% Fails to Meet Target Discretionary:
1. Operating Cost Per Revenue Hour 70. 04 88. 26 101. 69 Fails to Meet Target
2. Subsidy Per Passenger 23. 95 19. 72 and <= $ 26. 68 29. 28 Better Than Target
3. Subsidy Per Passenger Mile 5. 94 3. 79 and <= $ 5. 13
4. Subsidy Per Hour 62. 31 64. 67 and <= $ 87. 49 92. 86 Better Than Target
5. Subsidy Per Mile 5. 94 4. 78 and <= $ 6. 46 6. 93 Better Than Target
6. Passengers Per Revenue Hour 2. 60 2. 81 and <= 3. 80 3. 17 Meets Target
7. Passengers Per Revenue Mile 0. 25 0. 20 and <= 0. 28 0. 24 Meets Target Note: Must meet at least 4 out of 7 Discretionary Performance Indicators 10 1
2. 2 SRTP Performance Report
Regarding how the service is running against our SRTP, Special Transit met or exceeded most of the FY 2019/ 20 targets. Only two targets were not met — the first being subsidy per revenue hour and the second being passengers per revenue mile. The Plan Performance Scorecard column is the result of comparing the FY 2019/ 20 Plan to the FY 2019/ 20 Primary Target. See Table 2. 1 — SRTP Performance Report
111 Page
RIVERSIDE
COUNTY
TRANSPORTATION
OMMISSION
FY 2019/ 20 - Table 2. 1 -- SRTP Performance Report
Service Provider: City of Riverside All Routes
Performance Indicators
FY 2017/ 18
End of Year
Actual
FY 2018/ 19
4th Quarter
Year - to - Date
FY 2019/ 20
Plan
FY 2019/ 20 Target
Plan Performance
Scorecard ( a)
Passengers 153, 559 139, 911 160, 000 None
Passenger Miles 798, 507 727, 537 645, 000 None
Revenue Hours 45, 475. 0 42, 559. 0 61, 500. 0 None
Total Hours 61, 826. 0 58, 084. 0 63, 200. 0 None
Revenue Miles 615, 121. 0 576, 321. 0 645, 000. 0 None
Total Miles 697, 449. 0 647, 380. 0 700, 500. 0 None
Operating Costs 3, 180, 857 3, 860, 427 4, 307, 700 None Passenger Revenue 443, 181 390, 568 475, 500 None
Measure - A Revenue None
LCTOP Revenue None
Operating Subsidy 2, 737, 676 3, 469, 859 3, 832, 200 None Operating Costs Per Revenue Hour 69. 95 90. 71 70. 04 88. 26 Meets Target Operating Cost Per Revenue Mile 5. 17 6. 70 6. 68 None
Operating Costs Per Passenger 20. 71 27. 59 26. 92 None Farebox Recovery Ratio 13. 93% 10. 12% 11. 03% 0. 1 Meets Target Subsidy Per Passenger 17. 83 24. 80 23. 95 19. 72 and <_ $ 26. 68 Meets Target Subsidy Per Passenger Mile 3. 43 4. 77 5. 94 3. 79 and <_ $ 5. 13 Better Than Target Subsidy Per Revenue Hour 60. 20 81. 53 62. 31 64. 67 and <_ $ 87. 49 Fails to Meet Target Subsidy Per Revenue Mile 4. 45 6. 02 5. 94 4. 78 and <_ $ 6. 46 Meets Target Passengers Per Revenue Hour 3. 38 3. 29 2. 60 2. 81 and <= 3. 80 Fails to Meet Target Passengers Per Revenue Mile 0. 25 0. 24 0. 25
1 >= 0. 20 and <= 0. 28 Meets Target
121 Page
2. 3 SRTP Service Summary
Special Transit collects and evaluates the historical data of several metrics in order to evaluate the overall service performance. Since FY 2017/ 18, there has been a decline each of the operating characteristics which include unlinked passenger trips, passenger miles, total actual vehicle revenue hours, total actual vehicle revenue miles, and total actual vehicle miles. In contrast, expenses seen in the Financial Data section of Table 2.2 have steadily increased. As a result, the total operating cost per hour has increased while the farebox ratio has increased. See Tabie 2. 2 — SRTPService Summary 131 Page
RIVERSIDE
COUNTY
TRANSPORTATION
OMMISSION
Table 2. 2 -- City of Riverside -- SRTP Service Summary FY 2020/ 21 Short Range Transit Plan
All Routes
a) Train Hours for Rail Modes. ( b) Car Miles for Rail Modes. 141 Page
FY 2017/ 18 FY 2018/ 19 FY 2019/ 20 FY 2019/ 20 FY 2020/ 21 Audited Audited Plan 3rd Qtr Actual Plan
Fleet Characteristics
Peak - Hour Fleet 1 1 27 1 27
Financial Data
Total Operating Expenses 3, 180, 857 3, 860, 427 4, 307, 700 2, 972, 783 5, 360, 000 Total Passenger Fare Revenue 443, 181 390, 568 475, 500 257, 982 240, 000 Net Operating Expenses ( Subsidies) 2, 737, 676 3, 469, 859 3, 832, 200 2, 714, 801 5, 120, 000 Operating Characteristics
Unlinked Passenger Trips 153, 559 139, 911 160, 000 92, 707 70, 000 Passenger Miles 798, 507 727, 537 645, 000 444, 994 322, 500 Total Actual Vehicle Revenue Hours ( a) 45, 475. 0 42, 559. 0 61, 500. 0 29, 234. 0 30, 750. 0 Total Actual Vehicle Revenue Miles ( b) 615, 121. 0 576, 321. 0 645, 000. 0 391, 948. 0 322, 500. 0 Total Actual Vehicle Miles 697, 449. 0 647, 380. 0 700, 500. 0 439, 676. 0 350, 250. 0 Performance Characteristics
Operating Cost per Revenue Hour 69. 95 90. 71 70. 04 101. 69 174. 31 Farebox Recovery Ratio 13. 93% 10. 12% 11. 03% 8. 68% 4. 47% Subsidy per Passenger 17. 83 24. 80 23. 95 29. 28 73. 14 Subsidy per Passenger Mile 3. 43 4. 77 5. 94 6. 10 15. 88 Subsidy per Revenue Hour ( a) 60. 20 81. 53 62. 31 92. 86 166. 50 Subsidy per Revenue Mile ( b) 4. 45 6. 02 5. 94 6. 93 15. 88 Passenger per Revenue Hour ( a) 3. 4 3. 3 2. 6 3. 2 2. 3 Passenger per Revenue Mile ( b) 0. 25 0. 24 0. 25 0. 24 0. 22 a) Train Hoursfor Rail Modes. (b) Car Miles for Rail Modes. 141 Page
2. 4 Service Performance
Special Transit provided 119,740 one- way trips for a total of 647,418 miles in FY2018/ 19. Typic a I Iy, daily rides scheduled averages between 400- 500. Special Transit will embark in a rebranding campaign in the next fiscal year in the hopes of informing the residents of Riverside of the service and increasing the number of riders. We will continue to advertise in places such as Riverside' s senior centers and through the City of Riverside' s Activity Guide publication. We will also continue to market the programs at various Senior Fairs and events throughout the city. See Tabie 2.3 — SRTP Route Statistics
151 Page
RIVERSIDE
COUNTY
TRANSPORTATION
COMMISSION
Route # Day Type
RSS- DAR All Days
RIVERSIDE
COUNTY
TRANSPORTATION
COMMISSION
All Routes
Performance Indicators
Route # Day Type
RSS- DAR All Days
TransTrack Manager`"
4/ 27/ 2020
All Routes
Peak
Vehicles Passengers
27 70, 000
27 70, 000
TransTrack Manager`"
4/ 27/ 2020
Passenger Revenue Total Revenue Total Operating
Miles Hours Hours Miles Miles Cost
322, 500 30, 750 31, 600 322, 500 350, 250 5, 360, 000
322, 500 30, 750 31, 600 322, 500 350, 250 5, 360, 000
Table 2. 3 - SRTP Route Statistics
City of Riverside -- 4
FY 2020/ 21
Passenger Measure - A LCTOP
Revenue Revenue Revenue
240, 000
240, 000
Table 2. 3 - SRTP Route Statistics
City of Riverside -- 4
FY 2020/ 21
16 1
Operating Operating Farebox Subsidy Per Subsidy Per Subsidy Per Cost Per Cost Per Recovery Passenger Revenue Revenue
Net Revenue Mile Revenue Mile Cost Per Ratio Subsidy Per Mile Hour Mile Passengers Passengers Subsidy Passenger Passenger Per Hour Per Mile
5, 120, 000 174. 31 16. 62 76. 57 4. 47% 73. 14 15. 88 166. 50 15. 88 2. 28 0. 22 5, 120, 000 174. 31 16. 62 76. 57 4. 47% 73. 14 15. 88 166. 50 15. 88 2. 28 0. 22
161
2. 5 Productivity Improvement Efforts
ST strives to operate an efficient service and continues to look for new ways to decrease costs while maintaining high productivity. ST Staff has been working on different staffing scenarios to maximize route efficiency will meeting customer demands. The Operation Supervisor is constantly examining the route efficiencies of each driver and meeting with them to provide constructive feedback to improve how each driver conducts his/ her assigned reservations for that day. ST was successful in recruiting a second Operations Supervisor, a Management Analyst, and a Lead Senior Dispatcher/ Scheduler. ST also converted three vacant full- time drivers' positions to split shift positions allowing STto meet the service demands early in the morning and in the afternoon.
For FY 2020/ 21, ST will evaluate the need to fill current vacancies for full time and part time drivers to help meet the current service demands. Implementation of an electronic fare collection system and mobile application will allow riders to pay for fares using a smart card and reserve rides via a web portal or mobile application.
2. 6 Major Trip Generators
Several factors will lead to growth of ST operations over the next several years. The Baby Boomer generation, the largest generation in the last century, is aging and becoming eligible to use our services as senior citizens. This element alone makes growth virtually unavoidable. The seniors, age 60+ makes up approximately 14% of the total population of the City of Riverside. Currently, 85% of the residents of Riverside are 59 years old or younger as shown in Figure 3, leading staff to anticipate a higher demand for Special Transportation services in the near future. Special Transportation falls under the auspices of the City of Riverside Parks, Recreation, and Community Service Department ( PRCSD).
PRCSDis responsible for senior programs, three senior centers, as well as the Friendly Stars program for developmentally disabled adults. This relationship and connection amongst department staff in these three areas make it possible to connect resources and advertise by word of mouth to senior resident participants.
171 Page
Figure 3
CITY OF RIVERSIDE AGE DEMOGRAPHICS
US Census Bureau, ACS DEMOGRAPHICAN D HOUSING ESTIMATES 2017 Aside from the regularly scheduled daily paratransit rides, Special Transportation transports over 170 passengers per day to various workshops within the City of Riverside. This subscription service for the Inland Regional Center ( IRC) provides daily transportation for IRC clients to and from their workshops.
ST also provides transportation services for Easter Seals, the Friendly Stars Program, and various other workshops for mentally and physically disabled passengers. These passengers look forward to attending their workshops ( work/ school) to attain a sense of independence.
2. 7 Recent Service Changes
Special Transit' s recent response to COVID- 19 resulted in one service change which gave senior riders the opportunity to schedule rides as early as 7 a.m. which is one hour earlier than the normal service hours. This decision was made by staff to ensure that the most vulnerable residents could take advantage of special shopping hours for seniors offered by many local grocers. 181 Page
111. FUTURE SERVICE PANS, FARE CHANGES, CAPITAL PLANNING AND MARKETING
3. 1 Planned Service Changes
There are currently no planned service changes.
3. 2 Future Marketing Plans
For FY 2020/ 21, ST will continue to market Special Transportation services. Working with the City of Riverside' s Marketing team ST has developed a new brand identity that will give a new and updated look to the fleet of minibuses. More importantly, this effort will also include a change in the name of our service that will better capture what we do for the senior and disabled residents of Riverside.
Riverside Connect" will launch in the summer of 2020 with all the transit buses receiving a new vinyl wrap with the new name and logo. This new branding campaign will be used in all the advertisements the service.
New full- color brochures and flyers will be produced and distributed at the City' s Community and Senior Centers as well as advertisements in other City publications such as the Activity and Senior Guides. The Activity Guide is published three times per year and is mailed to over 55, 000 residents. It is also available online at the City' s main website. For FY 2020/ 21 Special Transportation will continue to be present at special events such as the Senior Day, wellness fairs, grand openings, and other events geared towards the senior and disabled community. We will also increase our presence at senior living facilities resident meetings and various ADA workshops in and around Riverside. ST has also launched a new website for Riverside Connect which will give the residents of Riverside all the information needed to sign up and use our services.
3. 3 Projected Ridership Growth
Prior to COVID- 19, Special Transit projected a 10% increase in ridership for FY2020/ 21 as a direct result of the increased marketing and rebranding of the service. However, due to the dramatic decline in ridership as a result of the pandemic, ridership projections are difficult to project. The expectation industrywide is that ridership will steadily increase to normal service levels as states and local governments lift stay- at- home orders.
191 Page
3. 4 Proposed Fare Structure Changes
Special Transit staff plans to explore the possibility of increasing the fare to match the Riverside Transit Agency ( RTA) fare structure which would be a $0.50 increase. There are currently no plans to change the current medical fare of $ 2. 00.
3. 5 Capital Improvement Planning
In terms of capital improvement, Special Transit has three capital projects planned for FY 2020/ 21. The first is a replacement of three ( 3) existing vehicles that have exceeded the useful life of 5 -years and 150, 000. The second project is the renovation of the dispatch office area which will provide space for the newly filled Lead Dispatch position. Lastly, Special Transit will upgrade the existing TransTrack data management system. The upgrade will provide staff with additional tools and analytics which will be beneficial for reporting purposes as well as improving the efficiency of the operation. See Table 3 — Highlights of 2020/ 21 Short Range Transit Plan
201 Page
Table 3 - HIGHLIGHTS OF 2020/ 21 SHORT RANGE TRANSIT PLAN Electronic Fare Collection/ Online Reservations — In an effort to provide better service to our senior and ADA riders, Special Transportation has procured and begun implantation of and electronic payment method that would allow riders and caregivers the ability to preload rider accounts with funds so that riders may electronically pay for transit fares. Along with an electronic fare collection, a mobile application will be made available to all riders that will allow them to manage their account, view scheduled trips and the status of their scheduled pickup. The application once fully implemented will also allow riders to self -schedule future rides.
Consultant — Per the recommendation in the FY 2016- 2018 Triennial Performance Audit, Special Transit will hire a consultant to assist in the strategic planning process.
Bus Replacement — Special Transportation will replace 3 CNG Mini - Buses that have met the useful life threshold.
TransTrack Upgrade — Special Transit will upgrade the current TransTrack system which will assist staff with annual NTD reporting, provide valuable analytics and integration with the financial system and dispatch/ scheduling software.
Dispatch Renovation — The City of Riverside will renovate the dispatch office area to accommodate the addition of new staff to fill the Lead Dispatch position. 211 Page
IV. FINANCIAL PLANNING
4. 1 Operating and Capital Budget Narrative
Special Transportation' s operating budget is typically funded through Local Transportation Funds ( LTF) which includes a 20% match requirement for preventative maintenance expenses. The remaining 80% is funded through Federal section 5307 funds. However, with the United States Senate' s passage of the Coronavirus Relief, Aid, Relief, and Economic Security Act, or CARES Act, the entire FY 2020/ 21 operating budget will be funded through this bill. Capital projects will be funded through a combination of Federal section 5339 and State Transit Assistance ( STA) funds. See Tabie 4. 0 — Summary of Funding Requests — FY 2020/ 21
221 Page
HIVERSIDECOUWI?
IRARSPDIRATIDNCOMMISSION
Table 4. 0 - Summary of Funding Requests - FY 202Of2l
City of Riverside
SMA
PFC!" T04d Ammnt
DI PUnds
PFQNhA - rOW Amount
DI PUntlk
W R* DARES SW R* 06 S& M RE # GR PUDWHS # d3 PUE* M4 # TA PUDN" S VA PUDft" 4 OpeldYlD FTM20- 4 j8. 36B. DBB S. BLD. DOD 3211. DOD
duWGW CparEM p ; S. 3B' D. DOD 5. Bln. DM 320. BOD is is is # D S3 FY 302W2i ProJeuEad FUndlraT tdk
530. 789 : ARES
130. 7 R9 013
RMIEstlnated Opr Hrg = un] rq :; rgx. t
5339 RE
SGR P11G99313
3Ca2 PtJOH314
STA PL[ CS% 13
STA PUMSS14
TMIEsWated Capita = uh] nD R gKnI
Total RundtnD F rqueck
S, B/-0. DB3
33D. DD3
5. 390A00
ja20A0D
jgJB95
1110 '
Z9y19
8®' M
PFC!" T04d Ammnt
DI PUnds
W R2 CARES BW R8 [ a BEEFRS 4RPUDBMS 213RPUMOM4 4TAPUC- WIS 4TAPUC: MI4 Sus Poephoeme l - 2t1
Ohpat[ h Re fftbn - 21- 2
rnm% TTetdt Upper* - : 1- 3
LN. DDD
N. DOD
88, 388
j3211ABD W. J57
SDADD
L. SD5
37. 773
83. 393
3, 3--L9
A - Ur 1 C ww SM. 3BD W i' D p n. DDO 95. 957 L. 598 1, 113. 393 23. 2.- 9 T06I p 6 C-Hp& d 5. 9211. 388 S. BQ. DOD 320, DOD 320, BBD 95. 957 x, 535 11]. 39] 3, 9 FY 302W2i ProJeuEad FUndlraT tdk
530. 789 : ARES
130.7 R9 013
RMIEstlnated Opr Hrg = un] rq :; rgx. t
5339 RE
SGR P11G99313
3Ca2 PtJOH314
STA PL[ CS% 13
STA PUMSS14
TMIEsWated Capita =uh] nD R gKnI
Total RundtnDF rqueck
S, B/-0. DB3
33D. DD3
5. 390A00
ja20A0D
jgJB95
1110 '
Z9y19
8®' M
RIVERS[
COUNTY
DE
FY 2020/ 21 SRTPTRANSPORTATION
COMMISSION
City of Riverside
Table 4. 0 A - Capital Prosect Justification
Prosect Number. 21- 1
Protect Name: Bus Replacement
Category: Paratransit
Sub - Category: Replacement
Fuel Type: CNG
Prosect Description: Replacement of 3 paratransit vehicles FTIP No: Not Assigned - New Project
Protect Justification: The City of Riverside will procure three ( 3) 16 -passenger 25ft. CNG buses that have an expected useful life of 5 years or 150,000 miles. The vehicles being replaced have met their useful life of 150,000 miles.
Project Schedule:
Start Date Completion Date
July 2020 June 2021
PROJECT FUNDING SOURCES ( REQUESTED):
Fund Type Fiscal Year Amount
5339 RS FY 2020/ 21 320, 000
SGR PUC99313 FY 2020/ 21 45, 957
SGR PUC99314 FY 2020/ 21 4, 695
STA PUC99314 FY 2020/ 21 29, 348
Total 400, 000
PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS
APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/ SRTP Description
Project No.
241 Page
RIVERS[
COUNTY
DE
FY 2020/ 21 SRTPTRANSPORTATION
COMMISSION
City of Riverside
Table 4. 0 A - Capital Prosect Justification
Protect Number. 21- 2 FTIP No: Not Assigned - New Project Protect Name: Dispatch Renovation
Category: Facilities
Sub - Category: Modification
Project Description: Renovation of dispatch office area Prosect Justification: The City of Riverside will renovate the dispatch office area to accommodate the addition of new staff to fill the Lead Dispatch position.
Start Date Completion Date
July 2020 June 2021
F KQJhU I tUNUING 5VUHL; h5 KhUUt51 tU :
Fund Type Fiscal Year Amount
SGR PUC99313 FY 2020/ 21 $ 50, 000
STA PUC99313 FY 2020/ 21 $ 30, 000
Total
I I $80, 000
IPRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS
APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/ SRTP Description
Project No.
251 Page
RIVERS[
COUNTY
DE
FY 2020/ 21 SRTPTRANSPORTATION
COMMISSION
City of Riverside
Table 4. 0 A - Capital Prosect Justification
Prosect Number. 21- 3
Prosect Name: TransTrack Upgrade
Category: ITS
Sub - Category: Upgrade
Fuel Type: N/ A
Prosect Description: Upgrade existing TransTrack tool.
FTIP No: Not Assigned - New Project
Protect Justification: The City of Riverside would like to upgrade the TransTrack system which will assist staff with annual NTD reporting, provide valuable analytics and integration with the financial system and dispatch/ scheduling software.
Project Schedule:
Start Date Completion Date
July 2020 June 2021
PROJECT FUNDING SOURCES ( REQUESTED):
Fund Type Fiscal Year Amount
STA PUC99313 FY 2020/ 21 $ 80, 380
Total $ 80, 380
PRIOR YEAR PROJECTS OF A SIMILAR NATURE WITH UNEXPENDED BALANCE INCLUDING PROJECTS
APPROVED BUT NOT YET ORDERED
FTA Grant No. FTIP ID No. RCTC/ SRTP Description
Project No.
261 Page
4.2 Funding Plans to Support Proposed Operating and Capital Program ST will take advantage of grant opportunities as they come available through the State of California and Federal Government in order to support its capital programs.
4.3 Regulatory and Compliance Requirements
Special Transportation strives to remain compliant with all local, state and federal regulations. ST stays abreast of legislative information and regulatory developments by attending workshops, trainings, and conferences which are frequently offered free of charge to transit operators. ST complies with FTA reporting requirements such as the submission of monthly and annual National Transit Database ( NTD) reports. In March of 2018, ST underwent its most recent FTA Triennial Review.
The Final report had two findings which staff is in the process of addressing. See Table 4.3 — Progress to Implement TDA Triennial Performance Audit Recommendations There were no violations noted during the most recent California Highway Patrol ( CHP) Safety Compliance Terminal Inspection conducted on April 3- 5, 2019. In the areas of maintenance, driver records and driver hours of services, ST received a " satisfactory" rating in all areas. 271 Page
TABLE 4. 3 — PROGRESS TO IMPLEMENT TDA TRIENNIAL PERFORMANCE AUDIT RECCOMMENDATIONS Recent Audit Recommendation
Covering FY2016 — 2018)
Action ( s) Taken and Results to Date
1. Pursue targeted marketing efforts and Efforts to launch rebranding of the servicerebranding of the service. are underway with a bid and contract award
STShas been tasked with serving the
for repainting of the minibuses scheduled for
mobility needs of seniors, ADA -certified
City Council approval on June 2, 2020.
persons, and persons with disabilities in the
Additionally, new brochures and marketing
City of Riverside. The senior population in
materials with the new " Riverside Connect"
the city ( those 60 years of age and over)
name are ready for print and distributionaccounts for approximately 15.1 percent of the population based on the 2018 American
which will coincide with the launch of the
Community Survey estimates. Riverside
repainted buses.
remains below the national average of
seniors age 60 and over, which is 21. 8 In Progress
percent; however, due to the Baby Boomer
generation aging into their sixties, it is
anticipated that the senior population will
continue to increase.
With the slow erosion in ridership in recent
years, STShas been contemplating strategies
to improve its messaging and outreach to the
community. The transportation supervisor
has been encouraged to conduct outreach
and brainstorm ways to better engage the
customer base. There is a perception in the
community that the name " Special
Transportation" is not particularly appealing
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and conveys a stodgy image. In the spirit of
the City' s innovative philosophy, STSshould
work with the City' s marketing team to
develop a brand identity for the transit
service. This could be done in concert with
the implementation of STS' s fleet of nine -
passenger minibuses and mobile fare
collection. With the adoption of the $ 2. 00
medical fare, STS could collaborate with local
medical providers and services ( such as
dialysis centers and adult day-care facilities)
that would market trips to their patients.
Veterans are also another market that STS
could target.
Staff has programmed funds in the FY
2. Conduct a strategic planning process. 2020/ 21 SRTP to seek the services of a The annual Short - Range Transit Plan ( SRTP) consultant to assist with the strategic process has been a useful tool in monitoring planning process. operational trends but it does not provide a
strategic vision over a 5-, 10-, or 20 - year time In Progress frame. STSis self- sustaining in that it does not
rely on City General Fund revenues for support.
However, given changes in the transit funding
landscape and the challenges in recruitment
and marketing that pose potential
impediments to growth and sustainability, STS
needs a process that can provide guidance and
momentum. A 5- or 10 - year strategic plan
would establish guiding principles of how STS
can build upon its 45 -year legacy as a demand -
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response transit operator by setting goals,
objectives, and strategies for attaining its
vision. A strategic plan would also build on the
recent efforts of STSto be more technically
innovative and offer direction on potential
funding opportunities and partnerships. As part
of this effort, STS should assess its strengths,
weaknesses, opportunities, and challenges for
providing service in a dynamic transit market
and capitalize on its position as a regional
mobility provider. Furthermore, STSshould
consider emerging trends and innovative
strategies being implemented or considered
within the industry.
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