3/18/2024
1 RiversideCa.gov
1 RiversideCa.gov
Special Transportation Division
Proposed Fare Increase for Riverside
Connect
Parks, Recreation, and Community Services Department
City Council
April 9, 2024
RiversideCa.gov
2 The City of Riverside’s Special
Transportation Program was
established in 1975 and works under
an agreement with the Riverside
Transit Agency (RTA) to operate a
Paratransit (origin‐to destination)
Service within the Riverside city
limits.
Providing Transportation Services to Seniors over 60 and the Disabled Community around the City for 49 Years
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2 RiversideCa.gov
3 PRCSD – Special Transportation DivisionWho Are We?
Riverside Connect is an origin to destination shared ride service for seniors over the age of 60 and the disabled community.
Staffing consists of:
23 ‐ Drivers
5 ‐ Dispatch/Schedulers
1 ‐ Lead Dispatcher
1 ‐ Senior Office Assistant
2 ‐ Operations Supervisor
1 ‐ Senior Management Analyst
1 –T r a n s i t Manager
Transit Fleet consist of:
34 –C N G 16 passenger Cutaways
2 –9 passenger Transit Vans
1 – Norcal Support Van
1 ‐ Admin Car
RiversideCa.gov
4 Current Analytics
Traveling
$3,307,025
$3,777,067 $3,538,372 $3,784,961 $3,935,145
$3,158,065
$4,656,915
$0
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
2017 2018 2019 2020 2021 2022 2023
Operating Expense
Total
161,552 153,559
139,878
97,080
26,518
55,777
74,377
2017 2018 2019 2020 2021 2022 2023
Total Passengers
2017
2018
2019
2020
2021
2022
2023
$359,322
$442,655 $440,478
$308,679
$65,367
$168,452
$257,631
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
$450,000
$500,000
2017 2018 2019 2020 2021 2022 2023
Fare Revenue
Total
2.1 1.9 2.3
1.4 7 6.5
3 0
2 4
6 8
2017 2018 2019 2020 2021 2022 2023
Rate of Inflation
Total
3 4
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5 Operating Budget
VarianceFY 2023/24FY 2022/23
Budget
Percentage
14.78%$2,315,800 $2,017,612 Salaries & Benefits
‐1.46%$51,725 $52,494 Materials & Supplies
0.00%$225,000 $225,000 Fuel
0.00%$400,000 $400,000 Maintenance
‐1.00%$125,000 $126,263 Contract Services
7.89%$1,762,884 $1,633,963 Non‐Personnel Costs
9.54%$4,880,409 $4,455,332 Total
RiversideCa.gov
6 • Slow Recover from COVID‐19 Pandemic
• Decreased service demands.
• Staffing
• Ability to meet the Farebox Recovery
Requirement
Challenges…
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4 RiversideCa.gov
7 Proposal
RTA current Fare for the Dial A Ride Service is
already $3.50
Effective July 1, 2024, a fare increase if .25 cents will be added to the current fare of $3.00 for a General Fare and $2.00 for a Medical Fare.
Effective July 1, 2025, an additional fare increase of .25 cents will be added to the current fare of $3.25 for a General Fare and $2.25 for a Medical Fare.
2025
Proposed
Cost
2024
Proposed
CostCurrent Cost
Fare Types
(per trip)
$3.50$3.25$3.00General Fare
$2.50$2.25$2.00Medical Fare
FreeFreeFreeAttendents
$3.50$3.25$3.00Guest Fare
Dial‐A‐Ride Fares
Ticket BooksBase FaresFare Categories
$35$3.50Senior / Disabled
$35$3.50Medicare Card Holder
N/A75¢Child (46" tall or under)
Proposed Rate Increase
RiversideCa.gov
8 That the Riverside City Council:
Adopt the attached resolution increasing fares from $3.00 to $3.50 over the next two years with medical trips increasing from $2.00 to $2.50 in the same two year period effective July 1, 2024, for the City of Riverside’s Riverside Connect Program.
Recommendation
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5 RiversideCa.gov
9 Questions or Comments???
Thank You
Questions?
9