RIVERSIDE COUNTY
EMS~
AGENCY
Ambulance Response Compliance Review
AMR Compliance Summary
1/1/2023 - 12/31/2023
Prepared by Riverside County EMS Agency: January 2024
CONTENTS
Riverside County Ambulance Response Time Compliance .. .4 Overview. ..4
County Raw vs Adjusted Compliance 5
West, Mid, and East County Areas Comparisons. ...5
Central Zone ...8
Central Zone: Raw vs Adjusted Compliance Data. ...9
Central Zone: Response and Compliance Data 9
Central Zone: Subzone Response and Compliance Data... 10 Central Zone: Exemptions .. 11
Central Zone: Responses > 10 Minutes Late 12
Northwest Zone... ....13
Northwest Zone: Raw vs Adjusted Compliance Data.. .14
Northwest Zone: Response and Compliance Data... ..14
Northwest Zone: Subzone Response and Compliance Data ..15 Northwest Zone: Exemptions 17
Northwest Zone: Responses >10 Minutes Late 18
Southwest Zone. 19
Southwest Zone: Raw vs Adjusted Compliance Data.. .20
Southwest Zone: zone Response and Compliance Data .. 20 Southwest Zone: Subzone Response and Compliance Data .21 Southwest Zone: Exemptions .22
Southwest Zone: Responses > 10 Minutes Late... ..23
Desert Zone 24
Desert Zone: Raw vs Adjusted Compliance Data.. .24
Desert Zone: Subzone Response and Compliance Data. 25
Desert Zone: Exemptions. .27
Palo Verde Zone. 29
Palo Verde Zone: Raw vs Adjusted Compliance Data.. 29
Palo Verde Zone: Exemptions and >10 Minutes Late... .30 Pass Zone ..32
Pass Zone: Raw vs Adjusted Compliance Data 32
Pass Zone: Exemptions and Responses >10 Minutes Late 33 San Jacinto Zone 35
San Jacinto Zone: Raw vs Adjusted Compliance Data. 36
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 2 of 46 San Jacinto Zone: Subzone Response and Compliance Data ... 36 San Jacinto Zone: Subzone Response and Compliance Data (cont.).
San Jacinto Zone: Exemptions ....
San Jacinto Zone: Responses > 10 Minutes Late ...
Mountain Plateau Zone.
Mountain Plateau Zone: Raw vs Adjusted Compliance Data ..
Mountain Plateau Zone: Response and Compliance Data ..
Mountain Plateau Zone: Exemptions and >10 Minutes Late ..
ALS, BLS utilization of AMR 9-1-1 calls
BLS RESPONSES to 9-1-1 calls..
Ambulance Patient Offload Time
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 3 of 46
RIVERSIDE COUNTY AMBULANCE RESPONSE TIME COMPLIANCE
Overview
The Riverside County EMS System encompasses all 9-1-1 medical responses in Riverside County. American Medical Response (AMR) is the contracted ambulance provider for the majority of Riverside County, and this report outlines the AMR response time compliance in Riverside County. Data provided refers to the AMR-serviced Ambulance Operating Areas delineated in the master service agreement dated July 1, 2015.
Raw Compliance, for the purpose of this report, refers to the contracted providers ability to meet agreed upon response times, which vary throughout the Operational Area. Adjusted Compliance, for the purpose of this report, refers to the final compliance percentage after various exemptions have been granted. These exemptions would include Code 2 - Diverted x3, COVID - 19, Extended wait time at railroad crossings in the City of Riverside only, Following Fire Department, Major Road Closure/Construction, Offload Delays/Bed Delays, Second Unit, Unusual System Overload and Unusually Heavy Traffic.
The majority of exemptions granted to the ambulance provider are due to offload/bed delays. Approximately 95% of all exemptions granted relate to APOD.
Below is a map of the Ambulance Operating Areas, which are discussed in the corresponding Administrative Group meetings based on region. A complete map of the County with Response Time Zones labeled is available at http://www.remsa.us/zones
EMS RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
AMBULANCE OPERATING AREAS
AGENCY
Legend
Operating Areas
] Non-AMR Response Areas
Hospitals
cities
Highways
San
EOA
Mountain
Plateau OA
Eastern Palo Verde Area
Southwest
EOA
20 REMSA Map, updated August 2014 P. Shepherd, City and highway data provided by Riverside County TLMA 1:600,000
The West County Response Time Zones are responsible for approximately 66% of AMR - Response Time Zones 9-1-1 calls made to AMR from the EMS System. East County and Mid County Regional 9-1-1 Ambulance Responses Jan 2023 through Dec 2023
response zones make up about 15% and 19% of 9-1-1 call volume, respectively.
West County includes the Northwest, Southwest, and Central response zones. The 33,574 15%
City of Riverside is a subzone of the Northwest Zone, which accounts for more 44,568
responses than all other subzones across the County. 150,146 19% 66%
Mid County region includes the Pass, San Jacinto, and Mountain Plateau Response Time Zones.
- East County • Mid County = West County
East County includes the Desert and Palo Verde Response Time Zones.
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 4 of 46 County Raw vs Adjusted Compliance
County
Raw vs Adjusted Compliance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2022 2023
- County Raw compliance — County Adjusted compliance
West, Mid, and East County Areas Comparisons
AMR - West, Mid, and East County Zones
Total 911 Ambulance Responses
2-year Review
25000
20427
20000
28216909 2810 196 208 10332
2772 2786 2890 282° 2680 601. 110
3970 2470 2162 1629
15000 3159 3740 3811 31213603 31630. 3448 3929 3861 3125 3747 3674 4089 3270 3543 3454 3612. 3334 3733 365% 3505
Responses
10000
13799 11160 2042 1157,135 121622883 12674 13132 12050 11323,2503 D35 2514 1216213243 12917 12337,2810 1222 13406 5000
0 Feb Mar
2022 2023
•West County Mid County East County
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 5 of 46 AMR - West County Zones
Total 911 Ambulance Responses
2-year Review
16000
13406
14000
12000 21911169 1116 2330
2039 2357 2515 2087 2647 2518 238 138 338 2519 2543 2609 156k 10000 гроб 2038
Responses 8000
625 600° 3866 5098 6135 5672 6324 608° 5801 6136 5749 6181 5179 5704 5A5 3803 154 6141 6127 588° 52565960 s14 sol
6000
4000
2000 436°
2022 2023
•Southwest • Northwest •Central
AMR - Mid County Zones
Total 911 Ambulance Responses
2-year Review
4500
4089
4000
3500 3270
3000
· 2500 2685 209% ,A95 2272 2096 2608 091 2632 163 280 S58 1 270. 2284 2391 294 2024 2951 1339
Resp 2000
1500
1000
1113 200 1041 -1075 1153 1113,188 110% 1028 115% 112 162 916 • 1051 1033 1027 983 1186 119 гот1 1023 1018 500
119 113 123 155 133 13} 156 120 133 137 15ł 113 152 132 118 0 Mar May Jun Aug Nov " Dec Feb Mar 4; Apr May Aug Oct Nov Dec 2022 2023
• Mountain •Pass • San Jacinto
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 6 of 46 AMR - East County Zones
Total 911 Ambulance Responses
2-year Review
3500
2983
3000
2470
2500
$ 2000
$ 1500 2530 2507 2636 2119 2522 2603 1510 2168 2660 2620 2563 2465 2742 2681 2032 2552 535 27AA
290
1000
500
1 180 188 20? 208 104 13: 207 188 116 20? 20° 193 169 105 18% Mar Ti Apr les May Be Aug os Sep Nov Dec Peg.
2022 2023
• Palo Verde • Desert
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 7 of 46
CENTRAL ZONE
The Central Response Time Zone (RTZ) encompasses Moreno Valley, Perris, and unincorporated areas surrounding these cities. It borders the Northwest and Southwest Response Time Zones to the West, the Southwest RTZ to the South, and the Pass and San Jacinto RTZs to the East. It is divided into two subzones: the Moreno Valley Response Time Subzone (RTSZ) and the Perris and Unincorporated Areas RTSZ. During the period in review for this report, the Moreno Valley Subzone received higher 911 ambulance response volume than did the Perris and unincorporated area, as illustrated in the following charts. These charts cover overall 911 ambulance responses, response time compliance, compliance/responses by subzone, responses more than ten minutes late, and exemptions.
The maps referenced in this report are available at remsa.us/zones
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
EMS CENTRAL
AGENCY
CALIMESA
BEAUMONT
RIVERSIDE Moreno Valley MORENO
Subzone VALLEY
Kaiser Moreno
H Valley
Riverside Hospital
County Regional H
Medical Center
Legend
• Central RTZ
Subzones
i Mubzon Vally
Perris &
jas Unincorporated
Areas
Response Time
Regs.
PERRIS
10:00
14:00
20:00
30:00
Perris &
60:00
Unincorporated Areas Highways
Cities
Menifee H Hospitals
Valley
Hospital Roads
H
MENIFEE
CANYON
2.5 10
LAKE • Miles
LAKE
ELSINORE sundated and prepared by P Shepherd of REM
ember 2014. Municipal data provided by Riverside County TL 1:175,000
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 8 of 46 Central Zone: Raw vs Adjusted Compliance Data
Central Zone vs County
Raw vs Adj Compliance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2022 2023
- Zone Raw Complianc • Zone Adjusted complian
• of.. County Raw complianc ... • County Adjusted complian Central Zone: Response and Compliance Data
AMR - Central Zone
911 Ambulance Responses and Compliance
2-year Review
99.2%
3000 2836 100%
2500 95%
2000 90%
1500 85% Compliance
1000 80%
76.4%
500 75%
70%
2022 2023
I Responses - Lates → Compliance — 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 9 of 46 AMR - Central Zone
911 Ambulance Responses
2-year Review
3000 2836
2500 2357
1046 1108 1084 100% 060 100° 1050 939 920 05 1014,040 092-14 ,222. 1039 993 1003 2000 933 1036
95% 982
1500
1000
1610 1516,550,613 153° 150A 1616 1561 1692
105 AS part sats
500
0 2022 2023
• Central - Moreno Valley • Central - Perris & Uninc.
Central Zone: Subzone Response and Compliance Data
AMR - Perris & Unincorp Subzone
Total 911 Ambulance Responses
2-year Review
98.9%
1400 100%
1200 114495%
1000 920 90%
800 85%
Compliance
600 80%
400 • 75%
70.0%
200 = 70%
65%
May Mar Apr May Aug
2022 2023
—911 Responses -Compliance - 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 10 of 46 AMR - Moreno Valley Subzone
Total 911 Ambulance Responses
2-year Review
99.4%
1800 1692 100%
1600
1424
1400 95%
1200
90%
1000
Responses Compliance
800
85%
600
80.5%
400 80%
200
75%
2022 2023
• Responses -Compliance — 90% Compliance Requirement
Central Zone: Exemptions
AMR - Central Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
1200 1128
1000
800
Exemptions
400
200
31 • • • -
Dec
2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 11 of 46 AMR - Central Zone
Response Time Exemptions % of Volume
2-year Review
1200 1128 45.0%
41.6%
40.0%
1000
30.0% 5
senions
25.0% 9
20.0% d8
400 15.0% 2
10.0%
200
5.0%
130%
0.0%
2022 2023
•APOD Exemptions % of Volume
Central Zone: Responses > 10 Minutes Late
AMR - Central Zone
Responses >10min Late
2-year Review
60 50
50 40
# of Responses >10min
10 0
Aug Sep Aug Sep
2022 2023
•Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 12 of 46
NORTHWEST ZONE
The Northwest Response Time Zone includes: Riverside, Corona, Norco, Eastvale, Jurupa Valley, and unincorporated areas of the County adjacent to these, as depicted in the Northwest Response Time Zone (RTZ) map. It borders the Southwest Zone to the South and the Central Zone to the East. The Northwest Zone is divided into three subzones: the Riverside City Subzone, the Corona & Unincorporated South Area Subzone, and the Norco & Unincorporated North Area Subzone. During the period in review for this report, the Riverside City Subzone received the highest volume of 911 ambulance responses, as is depicted in the following charts.
Included for review are: Northwest Zone compliance, 911 ambulance responses, exemptions, and responses more than ten minutes late.
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
NEMS NORTHWEST
AGENCY
Norco &
Uninc. North
Uning North
JURUPA
VALLEY Riverside Community
Hospital Hi
EASTVALE MORENO
"VALLEY
Parkview
Riverside
Community
Hospital
H City Subzone
NORCO Kaiser
Riverside RIVERSIDE
H
Corona
H Medical
Center Legend
CORONA Northwest RTZ
Subzones
Corona & Uninc. South
Norco & Uninc. North
Corona & go8 Riverside City Subzone
1 Uninc. South Response Time Reqs.
| 10:00
14:00
20:00
30:00
60:00
4 H Hospitals
0 2 8
• Miles Cities
Map updated and prepared by P. Shepherd of REMSA, 2014 Highways Municipal data provided by Riverside County TLMA. Roads 1:200,000
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 13 of 46 Northwest Zone: Raw vs Adjusted Compliance Data
Northwest Zone vs County
Raw vs Adj Compliance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Feb
2022 2023
• Zone Raw Complian • Zone Adjusted complianc
ot.. County Raw complian .oro• County Adjusted complianc "?
Northwest Zone: Response and Compliance Data
AMR - Northwest Zone
911 Ambulance Responses and Compliance
2-year Review
7000 98.7% 100%
6324
6500
6000
5500 5179
5000
90%
4500
4000
Responses 3500 85% Compliance
3000
2500 79.4%
80%
2000
1500
75%
1000
500
70%
Feb Nov Dec Mar Aug Sep
2022 2023
• Responses • Lates - Compliance — 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 14 of 46 AMR - Northwest Zone
911 Ambulance Responses
2-year Review
7000
6324
6000
5179
5000
325 3307 325 3117 3121 3064 3058 3308 3146 2989 3235 3104 3021 2864 3061 3017 3269 2093 1 3001 3098 2991 2929
4000 2686
21AS
: 3000
1551 1357 1378 1д03 1363 ,345 дара 1584 1317 1480 1394 ,350 1396 15151458 1401,49) 1451 1645 2000 1176 1327 1303 1313
1000
1033 1258,350 1287142 132,6 at? 1389,400,033 ,490,189 1253 1922 309 ai 279 1а6,08 ,02,010 1369,432 2022 2023
• Northwest - Corona & Uninc. South • Northwest - Norco & Uninc. North •Northwest - Riverside City Northwest Zone: Subzone Response and Compliance Data
AMR - Riverside City Subzone
Total 911 Ambulance Responses
2-year Review
3750 100.0%
98.6% 3348
3500
3250
3000 2686 97.0%
2750
2500
94.0%
Compliance
91.0%
1250
1000
750 88.0%
500
250
85.0%
2022 2023
- Responses Compliance - 90% Compliance Requirement
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 15 of 46 AMR - Norco & North Uninc. Subzone
Total 911 Ambulance Responses
2-year Review
2000 98.2% 100%
1645
95%
1500
1176
90%
1000
85%
500
80%
0 75%
2022 2023
• Responses - Compliance —— 90% Compliance Requirement
AMR - Corona and South Uninc. Subzone
Total 911 Ambulance Responses
2-year Review
99.2%
1600 1490 100%
1400 1253
95%
1200
1000
90%
Responses 800
600
400
80%
200
75%
Nov Dec
2022 2023
Responses → Compliance - 90% Compliance Requirement
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 16 of 46 Northwest Zone: Exemptions
AMR - Northwest Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
3000
2548
2500
2000
Exem
1000
500
210
2022 2023
• APOD Exemptions • Non-APOD Exemptions
AMR - Northwest Zone
Response Time Exemptions % of Volume
2-year Review
3000 41.0% 45.0%
2548 40.0%
2500
35.0% ·
2000
25.0%
1000
500 3.4%
210 5.0%
0 0.0%
= ₴
2022 2023
•APOD Exemptions % of Volume
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 17 of 46 Northwest Zone: Responses >10 Minutes Late
AMR - Northwest Zone
Responses >10min Late
2-year Review
180 171
160
140
120
100
80 60
40 20
2022 2023
• Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 18 of 46
SOUTHWEST ZONE
The Southwest Response Time Zone includes multiple cities, including: Temecula, Murrieta, Lake Elsinore, Menifee, Canyon Lake, and Wildomar. There are two subzones, which are the Temecula & Murrieta Subzone, and the Unincorporated Area plus Lake Elsinore, Wildomar, Canyon Lake and Menifee. The Southwest Zone borders the Northwest and Central Zones to the North, the San Jacinto Zone to the Northeast, and the Mountain Plateau Zone to the East.
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
EMS SOUTHWEST
AGENCY
TH Kaiser Riverside
MORENO H Kaiser Legend
RIVERSIDE Moreno Valley Hospital
H VALLEY Southwest Subzones
Corona IRTZ
Medical PERRIS Temecula &
LAKE
Response • Murrieta
Center MATHEWS
CORONA Time Reqs. Subzone
SA
10:00 Uninc. & LE,
JACI
14:00 Menif., Wild.,
CL
20:00
PERRIS • Hospitals
30:00
Valley Hos Cities
60:00
H HE Highways
Menifee Valley Hospital
Roads
CANYON MENIFEE DIAMOND
LAKE "LAKE
ELSINORE
Loma Linda University
Medical Center
WILDOMAR H - Murrieta®
Uninc. & LE, Medical Center Inland Valley H, MURRIETA
Rancho Springs Hospital
Menif., Wild., CL H
Temecula 8
Murrieta Subzone
TEMECULA
Homecula Valley Hospital
0 2.5 5 10
- Miles
Map updated and prepared by P. Shepherd of REMSA.
December 2014. Municipal data provided by Riverside County TLMA 1:350,000
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 19 of 46 Southwest Zone: Raw vs Adjusted Compliance Data
Southwest Zone vs County
Raw vs Adj Compliance
100%
90%
% • oto i it:...
80%
70%
60%
50%
40%
30%
20%
10%
0%
2022 2023
• Zone Raw Compliano zone fuse commiance
• od.. County Raw complianc
Southwest Zone: zone Response and Compliance Data
AMR - Southwest Zone
911 Ambulance Responses and Compliance
2-year Review
5000 98.6% 100%
4405
4500
4000 - 95%
3584
3500
90%
• 2500 Compliance
€ 2000 85%
1500
1000 - 80%
77.0%
500
75%
Apr Nov Feb May
2022 2023
• Responses Lates - Compliance — 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 20 of 46 AMR - Southwest Zone
911 Ambulance Responses
2-year Review
5000
4405
4500
4000
3584
·3500 1682 1810 2135
1509 1506 1566 1552 1520 1601 1583 1462 15971490 15A1 1501 1578 1542 1538 1636 1372 1569 1501 1553
32000 1,465
E2500
$ 2000
1500
2683 2221 2510 2415 2564 2679 2498 2560 2473 2595 2527 2169 2505 2607 2574 2470 2625 2594 2499 2429 2358 2654 1000 2222 2329
500
2022 2023
•Southwest - LE, Menif, Wild, CL & Uninc. • Southwest - Temecula & Murrieta Southwest Zone: Subzone Response and Compliance Data
AMR - Temecula & Murrieta Subzone
Total 911 Ambulance Responses
2200 98.6% -year Review 100.0%
2000
1810
1800 95.0%
1600
1372
1400
90.0%
• 1200
Responses Compliance
1000
85.0%
800
600
400 80.0%
77.0%
200
75.0%
May Nov
2022 2023
911 Responses -Compliance - 90% Compliance Requirement
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 21 of 46 AMR - Lake Elsinore & Uninc. Subzone
Total 911 Ambulance Responses
2-year Review
3000 98.6% 100.0%
2800 2683
2600
2400 95.0%
2169
2200
2000
1800 90.0%
Compliance
85.0%
1000
800
600 80.0%
400 76.9%
200
75.0%
2022 2023
911 Responses -Compliance - 90% Compliance Requirement
Southwest Zone: Exemptions
AMR - Southwest Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
2500
2079
2000
· 1500
ption
$ 1000
500
239
Mar May
2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 22 of 46 AMR Southwest Zone
Response Time Exemptions % of Volume
2-year Review
2500 55.0%
2079 50.0%
2000 47.6% 45.0%
35.0%
Exemptions • 1500 ne
30.0% т
25.0% 1°
1000
500 150% 8-
239
5.0%
5.9%
0.0%
2022 2023
•APOD Exemptions % of Volume
Southwest Zone: Responses > 10 Minutes Late
AMR - Southwest Zone
Responses >10min Late
2-year Review
120
100 97
# of Responses >10min Late
20 10
Mar May
2022 2023
• Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 23 of 46
DESERT ZONE
The Desert Ambulance
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES Operating Area includes EMS the Desert Zone
AGENCY DESERT
response criteria, which
Palm Springs include ten-minute
and DHS Sub. requirements in the
DESERT HOT
SPRINGS cities under contract
PALM
La Quinta, and up to sixty minutes
SPRINGS CATHEDRAL RANCHO
Regional H CITY MIRAGE Coachella & Uninc. for the most rural areas PALM of the response zone.
DESERT: ni KemedyHospial
BOACHELLA
LA QUINTA Palo Verde zone
INDIAN
WELLS
responses are now
371 being coordinated
111
through the Desert
Zone's AMR Desert
Legend Cities operations. A
Desert RTZ Subzones Response Time H Hospitals
Reqs. comparison of the East
Non-Desert-EOA La Quinta. Cities
Response Areas Coachella & Uninc. 10:00
Highways County zones is
Palm Springs and 12:00
DHS Sub. Roads
14:00
5 10 20 available on page six of
20:00
• Miles
30:00 Map updated and prepared by P. Shepherd of REMSA
this report.
60:00 December 2014. Municipal data provided by Riverside County TLMA 1:700,000
Desert Zone: Raw vs Adjusted Compliance Data
Desert Zone vs County
Raw vs Adj Compliance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Jan Feb May sep
2022 2023
- Zone Raw Compliance - Zone Adjusted compliance
• ... County Raw compliance •..•• County Adjusted compliance AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 24 of 46 AMR - Desert Zone
911 Ambulance Responses and Compliance
3750 2-year Review
100%
3500
98%
3250
3000 2768
96%
2750
• 93.6%
2500 2290 94%
2250
92%
2000
Compliance
84350 90%
1250 88%
1000
750 86%
500 84%
83.1%
250
82%
Nov Dec Jan May
2022 2023
Responses • Lates = Compliance — 90% Compliance Requirement Desert Zone: Subzone Response and Compliance Data
AMR - Desert Zone
911 Ambulance Responses
2-year Review
2600
2400 2290
2200
1304 1244 134,373 1330
2000 1220 222° ,156 1183 1260 1336 1301 1237 1229 1223 1226 1364 11691149
1017
800
1363 1219 135ª 1407 1355 1247 1300 1438 127: 1374 1347 1464 1416 130ª 1391 1427 1351 1285 1397 1263 1403 600
400
200
2022 2023
• Desert - La Quinta, Coachella & Uninc. • Desert - Palm Springs & DHS AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 25 of 46 AMR - Palm Springs & Desert Hot Springs Subzone
Total 911 Ambulance Responses
2-year Review
1800 100.0%
1600 98.0%
1364 96.0%
1400
93.9%
94.0%
1200 1071
92.0%
1000
Responses 90.0% Compliance
800
88.0%
600
86.0%
400 84.0%
200 81.0% 82.0%
80.0%
2022 2023
— 911 Responses - Compliance - 90% Compliance Requirement AMR - La Quinta, Coachella, & Uninc. Subzone
Total 911 Ambulance Responses
2-year Review
1800 100.0%
1600 98.0%
1464
1400 96.0%
1219 94.2%
1200 94.0%
· 1000 92.0%
Respor Compliance
800 90.0%
600 88.0%
400 86.0%
84.2%
200 84.0%
82.0%
2022 2023
— 911 Responses Compliance - 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 26 of 46 AMR - Desert Zone
Responses >10min Late
2-year Review
60 48
50 40
30 20
10 5
2022 2023
• Responses >10 Min Late
Desert Zone: Exemptions
AMR - Desert Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
250
200 194
· 150
ipti
Exem
100
50 12
Mar
2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 27 of 46 AMR Desert Zone
Response Time Exemptions % of Volume
2-year Review
250 20.0%
18.0%
200 194
16.0%
14.0% g
>
150 12.0%
Exemptions
10.0% 6
7.5%
100
50 4.0%
0.5% 2.0%
0.0%
2022 2023
•APOD Exemptions % of Volume
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 28 of 46
PALO VERDE ZONE
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
EMS PALO VERDE
AGENCY
The Palo Verde Response Legend
Palo Verde RTZ
Time Zone includes the Response Time Reqs.
County areas East of the 14:00
20:00
Desert Zone. It also
30:00
60:00
encompasses the city of
H Hospitals
Blythe and Chuckawalla State Cities
Highways
Prison, and is dispatched Roads
from the AMR Desert Cities
Operations in the Desert
Zone.
BLYTHE
Palo
Verde
BLYTHE
5 Map updated and prepared by P. Shepherd of REMSA
10 December 2014. Municipal data provided by Riverside County TLMA • Miles
Palo Verde Zone: Raw vs Adjusted Compliance Data
Palo Verde Zone vs County
Raw vs Adj Compliance
100%
90%
80%
70%
60% ......o..
50%
40%
30%
20%
10%
0%
Apr Jan Mar Apr Jul Aug Sep
2022 2023
- Zone Raw Compliance - Zone Adjusted compliance
•. • • County Raw compliance ..ob•• County Adjusted compliance AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 29 of 46 AMR - Palo Verde Zone
911 Ambulance Responses and Compliance
2-year Review
100%
248
99%
97.9%
98%
97%
96%
95%
Compliance
94%
93%
91.5% 92%
91%
90%
89%
2022 2023
- Responses - Lates - Compliance - 90% Compliance Requirement Palo Verde Zone: Exemptions and >10 Minutes Late
AMR - Palo Verde Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
10 8
Exemptions
4 Aug Sep
2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 30 of 46 AMR - Palo Verde Zone
Responses >10min Late
2-year Review
8 # of Responses >10min Late
1 2022 2023
•Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 31 of 46
PASS ZONE
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RIVERSIDE COUNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
EMS PASS
AGENCY
The Pass Response
Legend
Pass RTZ Response Time Reqs. Time Zone includes
Hospitals 10:00
Cities 12:00
the cities of Banning,
Highways 14:00
Roads 20:00 Beaumont, and
30:00
60:00 Calimesa, and also
surrounds a large
CALIMESA
section of Interstate
10. The zone contains
MORENO San Gorgornio
GO VALLEY BANNING
Hospital H one hospital, and
Riverside County
H Regional Medical Center averages 905 9-1-1
H PALM
Kaiser
SPRINGS responses per month,
Moreno Valley
Hospital BEAUMONT
with an average of 69
late calls per month
SAN during the period
JACINTO
PERRIS covered in this
0 2.5 5 10
215 • Miles
Hemet Valley Hospital Map updated and prepared by P. Shepherd of REMSA. report.
MENIFEE HEMET H December 2014. Municipal data provided by Riverside County TLMA.
Pass Zone: Raw vs Adjusted Compliance Data
Pass Zone vs County
Raw vs Adj Compliance
100%
.....
90%
80% do •
70%
60%
50%
40%
30%
20%
10%
0%
Sep Oct Nov Dec Jan Feb Mar May Jun Jul Aug Sep Oct Nov Dec 2022 2023
Zone Raw Compliance -•— Zone Adjusted compliance
•. oh. • County Raw compliance or a • County Adjusted compliance AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 32 of 46 AMR - Pass Zone
911 Ambulance Responses and Compliance
2-year Review
99.7%
1300 100%
1188
1200 99%
1100
967 98%
1000
97%
900
800 96%
700 95%
600 94%
500 93%
400
91.2% 92%
300
200 91%
100 90%
89%
2022 2023
• Responses • Lates - Compliance — 90% Compliance Requirement Pass Zone: Exemptions and Responses >10 Minutes Late
AMR - Pass Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
425 391
400
375
350
325
300
275
250
225
Exemptions
200
175
150
125
100
75 50 14 14
25 2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 33 of 46 AMR - Pass Zone
Responses >10min Late
2-year Review
22 20
20 18
16 14
12 # of Responses >10min Late
10 6
4 2 1 1
Feb
2022 2023
• Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 34 of 46
SAN JACINTO ZONE
The San Jacinto Response Time Zone includes two subzones: Hemet city and the San Jacinto and Unincorporated Area subzone. The Hemet Subzone contains the majority of the 911 ambulance response volume for the zone.
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
RivERsIDE couNTY GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
EMS SAN JACINTO
AGENCY
MORENO VALLEY
Legend
H
Kaiser •Ran Jacinto
Moreno Valley
Hospital Subzones
BEAUMONT
& Hemet
LAKE
PERRIS San Jacinto &
Uninc.
79 Response
Time Reqs.
SAN
10:00
JACINTO
14:00
20:00
30:00
60:00
Hemet Valley Hospital H Hospitals
Menifee Hemet
Cities
Valley
Hospital RTSZ Highways
HEMET Roads
MENIFEE San Jacinto
DIAMOND
VALLEY
& Uninc.
2 Miles
Loma Linda Map updated and prepared by P. Shepherd of REMSA, H University Medical December 2014. Municipal data provided by Riverside County TLMA Center - Murrieta" 1:200,000 (RTSZ. Response Time Subzone) AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 35 of 46 San Jacinto Zone: Raw vs Adjusted Compliance Data
San Jacinto Zone vs County
Raw vs Adj Compliance
100%
...
90%
80% e.4:0:g.
70%
60%
50%
40%
30%
20%
10%
0%
2022 2023
• Zone Raw Compliance -— Zone Adjusted compliance
...... County Raw compliance ..as .. County Adjusted compliance San Jacinto Zone: Subzone Response and Compliance Data
AMR - San Jacinto Zone
911 Ambulance Responses and Compliance
2-year Review
3000 99.4% 2794 100%
2800
99%
2600
2400 98%
2184
2200 97%
2000
96%
· 1800
≥ 1600 95%
§ 1400 94%
RI = 1200
93%
1000
800 92%
91.0%
600 91%
400
200 90%
89%
2022 2023
• Responses - Lates → Compliance - 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 36 of 46 AMR - San Jacinto Zone
911 Ambulance Responses
2-year Review
3000 2794
2500
2184
2000 1160 1079 ,04% 1097 1111 1170 1171 1170 1115 1118 1156 1138 1018 1156 1159 1123 1220,222 1187 1160 1129 1225 1019 1015
Total Respo
1000
1363 1215 1354,001 1355. D7 130C 1038 1275 1374 1347,464 1416 130 1391 19271351 1285,391,385 1263 1003 130° ,380 500
2022 2023
• San Jacinto - Hemet • San Jacinto - San Jacinto & Uninc.
San Jacinto Zone: Subzone Response and Compliance Data (cont.) AMR - San Jacinto & Uninc. Subzone
Total 911 Ambulance Responses
99.6%-year Review
1600 100.0%
99.0%
1400
1225 98.0%
1200
97.0%
1018
1000 96.0%
95.0%
800 Compliance
94.0%
600 93.0%
400 91.2% 92.0%
91.0%
200
90.0%
89.0%
Nov
2022 2023
1911 Responses - Compliance — 90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 37 of 46 AMR - Hemet Subzone
Total 911 Ambulance Responses
2-year Review
1800 99.3% 100.0%
1569 99.0%
1600
98.0%
1400
1165 97.0%
1200
96.0%
2 1000 95.0%
Compliance
800 94.0%
93.0%
600
92.0%
400 90.8%
91.0%
200 90.0%
89.0%
2022 2023
911 Responses → Compliance - 90% Compliance Requirement San Jacinto Zone: Exemptions
AMR - San Jacinto Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
900 851
800
700
600
$ 500
: 400
Exem i
300
200
100 53
• •
May
2022 2023
•APOD Exemptions • Non-APOD Exemptions
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 38 of 46 AMR - San Jacinto t Zone
Response Time Exemptions % of Volume
2-year Review
900 851 12.0%
11.0%
800
10.0%
700 90%00
600 30% ·0
500
6.0% б
400
300
200 2.3%
2.0%
100 53
1.0%
0.0%
2022 2023
•APOD Exemptions % of Volume
San Jacinto Zone: Responses > 10 Minutes Late
AMR - San Jacinto Zone
Responses >10min Late
2-year Review
40 37
35 25
20 10
5 2022 2023
• Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 39 of 46
MOUNTAIN PLATEAU ZONE
The Mountain Plateau Response Time Zone consists of several rural communities and has no hospitals within the zone.
RIVERSIDE COUNTY EMERGENCY MEDICAL SERVICES SYSTEM
GROUND ALS EMERGENCY AMBULANCE RESPONSE TIME ZONES
RIVERSIDE COUNTY
EMS MOUNTAIN PLATEAU
AGENCY
DESERT HOT
SPRINGS
CATHEDRAL
CITY
BEAUMONT
Desert Regional
Medical Center
SPRING
NGS
SAN
JACINTO
HEMET Hemet
Valley (IFPD
Hospital Zonel
HEMET
DIAMOND
VALLEY LAKE
Valley
Legend
Mountain Plateau
RTZ
IFPD Zone I (Not
part of Mtn.
Plateau)
Response Time
Reqs.
10:00 37
12:00
14:00
20:00
30:00
60:00
HHospitals
Cities 2 4 8
Highways
lighway, Road, City, County, and CS
Roads boundary data provided by Riverside Cou1:300,000
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 40 of 46 Mountain Plateau Zone: Raw vs Adjusted Compliance Data
Mountain Plateau Zone vs County
Raw vs Adj Compliance
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2022
-• Zone Raw Complian ... count Adjusted cominance
• od.. County Raw compliano
Mountain Plateau Zone: Response and Compliance Data
AMR - Mountain Zone
911 Ambulance Responses and Compliance
200% 100t 20- Year Review
100%
99%
156 98%
97%
A.i.}
87 80
92%
90% 91%
90%
89%
2022 2023
Responses - Lates Compliance —90% Compliance Requirement AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 41 of 46 Mountain Plateau Zone: Exemptions and >10 Minutes Late
AMR - Mountain Zone
Response Time Exemptions - Total vs. from APOD
2-year Review
18 17
16 14
12 10
8 6
4 2
0 2022 2023
• Non-APOD Exemptions •APOD Exemptions
AMR - Mountain Zone
Responses >10min Late
2-year Review
10 8
6 # of Responses >10min Late
Feb Mar May Aug Sep
2022 2023
• Responses >10 Min Late
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 42 of 46 ALS, BLS UTILIZATION OF AMR 9-1-1 CALLS
2023
Total
Jul Aug Sep Oct Nov Dec
Total Responses 20164 19700 18672 19310 18626 20440 116912 Total ALS Responses 19089 18691 17651 18395 17713 19554 111093 County
Total BLS Responses 1075 1021 915 913 886 5819
% ALS Responses 95% 95% 95% 95%
%BLS Responses 5% 5% 5% 5%
Total Responses 2717 2610 2566 16022
Total ALS Responses 2419 2462 2332 2329 2602 14398
Central Total BLS Responses 298 285 278 237 1624
% ALS Responses 89% 90% 90%
%BLS Responses 11% 10%
Total Responses 2754 15667
Total ALS Responses 2665
Desert Total BLS Responses
% ALS Responses
%BLS Responses
Total Responses
Total ALS Responses
Mountain
Total BLS Responses
Plateau
% ALS Responses
%BLS Responses
Total Responses 36298
Total ALS Responses 6109 35233
Northwest Total BLS Responses 215 1065
% ALS Responses
%BLS Responses
Total Responses
Total ALS Responses 1173
Total BLS Responses 0
Palo Verde
% ALS Responses 100%
%BLS Responses 0%
Total Responses 1146
Total ALS Responses 1056
Pass Total BLS Responses 90
% ALS Responses 92%
%BLS Responses 8%
Total Responses 2633 15603
Total ALS Responses 2531 14988
San Jacinto Total BLS Responses 102
% ALS Responses 96%
%BLS Responses 4%
Total Responses 4204
Total ALS Responses 3924 4172 23229
Southwest Total BLS Responses 280 217 1464
% ALS Responses 93% 95% 94%
%BLS Responses 7% 5% 6% 5% 6%
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 43 of 46 BLS RESPONSES TO 9-1-1 CALLS
Jul Aug Sep Oct Nov Dec
Total Responses 20164 19700 18672 19310 18626 20440
Total BLS Responses 1075 1009 1021 915 913 886
County 990
EMD approved(Omega,Alpha) 1047 993 898 891 861
Downgraded to EMD approved 23 12 20 12 18 21
Other 5 4 11 4 4
EMD approved-% 97% 98% 97% 98% 98% 97%
% Downgraded to EMD approved 2% 1% 2% 1% 2% 2%
% Other 0.5% 0% 1% 1% 0% 0%
Total Responses 2717 2747 2544 2610 2566 2838
Total BLS Responses 298 285 290 278 237 236
EMD approved(Omega,Alpha) 289 282 285 275 236 229
Downgraded to EMD approved 8 3 4 6
Central
Other 1 1 1 1
EMD approved-% 97% 99% 98% 99% 100% 97%
% Downgraded to EMD approved 3% 1% 1% 1% 0% 3%
% Other 0.3% 0% 0% 0% 0% 0%
Total Responses 2754 2649 2433 2552 2535 2744
Total BLS Responses 89 70 86 77 73 86
EMD approved(Omega,Alpha) 87 70 84 77 72 85
Downgraded to EMD approved 2 1
Desert
Other 1 1
EMD approved-% 98% 100% 98% 100% 99% 99%
% Downgraded to EMD approved 2% 0% 1% 0% 1% 0%
% Other 0.0% 0% 1% 0% 0% 1%
Total Responses 156 116 157 138 122 125
Total BLS Responses 1 2
EMD approved(Omega,Alpha) 1 1 2
Mountain Downgraded to EMD approved
Plateau Other
EMD approved-% 100% 100% 100% 100% #DIV/O! #DIV/O!
% Downgraded to EMD approved 0% 0% 0% 0% #DIV/0! #DIV/O! % Other 0.0% 0% 0% 0% #DIV/O! #DIV/O!
Total Responses 6324 6092 5807 6140 5751 6184
Total BLS Responses 215 191 164 181 174 140
EMD approved(Omega,Alpha) 208 185 159 175 167 138
Downgraded to EMD approved 5 3 4 6 1
Northwest
Other 2 3 1 3 1 1
EMD approved-% 97% 97% 97% 97% 96% 99%
% Downgraded to EMD approved 2% 2% 2% 2% 3% 1%
% Other 0.9% 2% 1% 2% 1% 1%
Total Responses 230 205 169 195 185 189
Total BLS Responses
EMD approved(Omega,Alpha)
Downgraded to EMD approved
Palo Verde Other
EMD approved-%
% Downgraded to EMD approved
% Other
Total Responses 1146 1120 1078 1044 1078 1176
Total BLS Responses 90 100 94 75 101 105
EMD approved(Omega,Alpha) 87 100 92 75 99 105
Downgraded to EMD approved 2 2
Pass
Other 1
EMD approved-% 97% 100% 98% 100% 98% 100%
% Downgraded to EMD approved 2% 0% 2% 0% 1% 0%
% Other 1.1% 0% 0% 0% 1% 0%
Total Responses 2633 2635 2496 2566 2478 2795
Total BLS Responses 102 91 129 83 108 102
EMD approved(Omega,Alpha) 99 81 102 96
San Jacinto Downgraded to EMD approved 2 6 6
Other 1
EMD approved-% 97% 99% 99% 98% 94% 94%
% Downgraded to EMD approved 2% 1% 1% 1% 6% 6%
% Other 1.0% 0%6 0% 1% 0% 0%
Total Responses 4204 4136 3988 4065 3911 4389
Total BLS Responses 280 271 257 219 220 217
EMD approved(Omega,Alpha) 276 265 241 213 215 208
Downgraded to EMD approved 4 5 8 5 4 8
Southwest 1
Other 1 8 1
EMD approved-% 99% 98% 94% 97% 98% 96%
% Downgraded to EMD approved 1% 2% 3% 2% 2% 4%
% Other 0.0% 0%6 3% 0% 0% 0%
AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 44 of 46
AMBULANCE PATIENT OFFLOAD TIME
Riverside County Monthly
Ambulance Patient Offload Delay Hours (2018 - 2023)
Participating Providers
4800:00
4320:00
3840:00
3360:00
520000
° 2400:00
1920:00
1440:00
960:00
480:00
0:00
Jan Feb Mar Apr Mav Jun Jul Aug Sep Oct Nov Dec
• 2018 Hours • 2019 Hours • 2020 Hours • 2021 Hours • 2022 Hours • 2023 Hours December 2023
ALS APOD
APOT APOT - 1
Transports APOD Hours APODS Compliance
Corona Regional Med Ctr 845 442:10:23 142:31:16 258 69.5% 1:08:01 Desert Regional Med Ctr 1,463 406:08:47 44:13:04 129 91.2% 0:29:53 Eisenhower Health 1,617 365:22:21 16:05:59 84 94.8% 0:23:10 Hemet Valley Hospital 1,051 1064:55:17 592:46:37 607 42.2% 2:16:55 Inland Valley Med Ctr 1,039 700:48:14 336:47:00 369 64.5% 1:34:01 JFK Hospital 706 108:00:58 6:43:17 15 97.9% 0:16:56
Kaiser Hospital Moreno Valley 412 189:16:09 52:17:29 103 75.0% 1:00:28 Kaiser Hospital Riverside 597 321:57:47 113:14:06 181 69.7% 1:08:20 Loma Linda Univ Med Ctr Mur 718 512:02:04 218:12:01 288 59.9% 1:27:26 Menifee Med Ctr 490 377:52:00 167:59:19 254 48.2% 1:38:34 Palo Verde Hospital 156 19:05:16 0:10:47 1 99.4% 0:13:02 Parkview Community Hospital 650 199:10:07 13:10:54 54 91.7% 0:29:12 Rancho Springs Med Ctr 729 428:05:57 162:33:44 208 71.5% 1:20:31 Riverside Community Hospital 1,919 719:43:10 150:57:33 328 82.9% 0:44:04 Riverside University Health System 1,882 638:27:33 38:31:36 250 86.7% 0:33:50 San Gorgonio Mem Hospital 677 507:31:03 220:08:05 306 54.8% 1:38:00 Temecula Valley Hospital 624 274:01:53 47:32:44 160 74.4% 0:45:44 Grand Total 15,575 7274:38:59 2323:55:31 3595 76.9% 0:56:43 AMR Compliance Summary 1/1/2023 through 12/31/2023 Page 45 of 46 Monthly Average over last 12 Months
Avg Avg APOD Max of
Transports Avg APOT Hours Avg APODs Min of APODs APODs
Corona Regional Med Ctr 810 400:50:34 126:41:52 234 182 290 Desert Regional Med Ctr 1,325 338:04:03 37:57:18 97 27 171 Eisenhower Health 1,402 275:10:44 7:06:10 37 13 84
Hemet Valley Hospital 1,178 851:01:03 355:57:08 571 483 638 Inland Valley Med Ctr 973 485:15:50 165:18:19 280 191 376 JFK Hospital 736 101:22:36 2:47:08 9 17
Kaiser Hospital Moreno Valley 363 154:42:33 35:30:32 88 58 113 Kaiser Hospital Riverside 562 249:49:59 65:30:09 141 90 181 Loma Linda Univ Med Ctr Mur 797 401:06:00 113:24:56 223 159 288 Menifee Med Ctr 328 193:20:42 64:29:32 126 58 254
Palo Verde Hospital 147 21:57:15 1:24:44 4 7
Parkview Community Hospital 652 201:25:10 14:42:34 55 18 119 Rancho Springs Med Ctr 543 233:18:02 61:14:20 110 49 208 Riverside Community Hospital 1,669 714:06:15 207:20:05 428 65 829 Riverside University Health System 1,609 480:27:46 16:31:41 121 79 250 San Gorgonio Mem Hospital 586 330:19:41 106:00:32 198 159 306 Temecula Valley Hospital 561 251:05:03 53:40:30 160 123 210 Average APOD and Compliance by Qtr Comparison
2023
Qtr2 Qtr3 Qtr4
Compliance APODs APOD Hours Compliance APODs APOD Hours Compliance APODs APOD Hours Corona Regional Med Ctr 70% 237 129:46:20 74% 224 104:38:31 69% 258 142:31:16 Desert Regional Med Ctr 94% 85 24:59:29 95% 70 23:14:02 91% 129 44:13:04 Eisenhower Health 98% 30 4:50:49 99% 15 2:24:04 95% 84 16:05:59 Hemet Valley Hospital 58% 512 257:07:16 56% 572 314:27:12 42% 607 592:46:37 Inland Valley Med Ctr 77% 226 103:25:05 69% 310 193:55:53 64% 369 336:47:00 JFK Hospital 99% 9 2:12:37 99% 6 0:57:28 98% 15 6:43:17 Kaiser Hospital Riverside 74% 143 65:07:17 79% 120 45:25:26 70% 181 113:14:06 Loma Linda Univ Med Ctr Mur 76% 195 91:02:30 72% 223 96:33:40 60% 288 218:12:01 Menifee Med Ctr 62% 113 55:39:54 70% 93 32:26:36 48% 254 167:59:19 Palo Verde Hospital 98% 2 0:59:40 97% 0:44:40 99% 1 0:10:47 Parkview Community Hospital 89% 70 23:20:46 96% 26 3:18:41 92% 54 13:10:54 Rancho Springs Med Ctr 80% 95 49:51:04 83% 92 55:10:47 71% 208 162:33:44 Riverside Community Hospital 58% 666 305:38:33 95% 30:24:14 83% 328 150:57:33 Riverside University Health System 94% 13:09:29 94% 102 12:41:31 87% 250 38:31:36 San Gorgonio Mem Hospital 70% 171 85:31:59 66% 199 107:11:18 55% 306 220:08:05 Temecula Valley Hospital 74% 142 50:00:00 74% 151 40:59:31 74% 160 47:32:44 80% 174 78:55:11 84% 144 66:32:06 77% 218 141:58:38
Average Transports and APODs at ETS: Quarter Comparision 2023
Qtr2 Qtr3 Qtr4
Compliance APODs APOD Hours Compliance APODs APOD Hours Compliance APODs APOD Hours Emergency Treatment Services 87% 38 8:08:36 77% 71 15:01:12 69% 101 18:25:13 AMR Compliance Summary 1/1/2023 through 12/31/2023 - Page 46 of 46