YOUR VOICE.
YOUR MONEY.
SU DINERO. SU VOZ.
The City of Riverside invites you to provide your feedback about our City’s budget allocations, vital programs, and essential services. Your insights will also play a pivotal role in directing resources towards upcoming housing and community projects, particularly those aimed at benefitting low and moderate-income families in our community, ultimately shaping the 2024/2025 U.S. Department of Housing and Urban Development Annual Action Plan.
Police Services
Fire Protection Services
Building Permit Services
Code Enforcement Services
Park and Recreation Facilities
Park and Recreation Programs
Senior Services
Park Maintenance
Library Facilities
Library Programs And Services
Traffic on Major City Streets
Street Pavement Maintenance
Maintaining the City’s Character and History
Managing Building and Development
Environmental and Sustainability Programs
Electric Service
Water Service
Trash Pickup
Street Sweeping
Riverside TV Broadcasting
2. Please indicate the level of importance you attribute to each of the following services, programs, and facilities offered by the City of Riverside.
(1 - Extremely Important, 2 - Very Important, 3 - Somewhat Important, or 4 - Not at All Important) Police Services
Fire Protection Services
Building Permit Services
Code Enforcement Services
Park and Recreation Facilities
Park and Recreation Programs
Senior Services Park Maintenance
Library Facilities
Library Programs and Services
Traffic on Major City Streets
Street Pavement Maintenance
3. Please rate your satisfaction with the City's performance in delivering each of its services, programs, and facilities.
(1 - Very Satisfied, 2 - Somewhat Satisfied, 3 - Somewhat Dissatisfied, 4 - Very Dissatisfied)
1. Overall, are you satisfied with the job the City of Riverside is doing to provide City services? Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Not Sure/Don’t Know Complete the Survey Online
YOUR VOICE.
YOUR MONEY.
SU DINERO. SU VOZ.
La Ciudad de Riverside le invita a asistir a una reunión de la comunidad cerca de usted para una conversación significativa sobre las asignaciones presupuestarias de nuestra Ciudad, programas vitales y servicios esenciales. Sus puntos de vista también desempeñarán un papel fundamental en la orientación de los recursos hacia los próximos proyectos de vivienda y de la comunidad, en particular los destinados a beneficiar a las familias de ingresos bajos y moderados en nuestra comunidad, en última instancia, dar forma a la 2024/2025 Vivienda y Desarrollo Urbano de los Estados Unidos Plan de Acción Anual.
Servicios Policiales
Servicios de Protección Contra Incendios
Servicios de Permisos de Construcción
Servicios de Aplicación de Códigos
Parques e Instalaciones Recreativas
Programas de Parques y Recreo
Servicios para Personas Mayores
Mantenimiento de Parques
Biblioteca
Programas y Servicios de Biblioteca
Tráfico en las Principales Calles de la Ciudad
Mantenimiento del Pavimento de las Calles
Mantenimiento del Carácter
Y La Historia de la Ciudad
Gestión de la Construcción y el Desarrollo
Programas Medioambientales
y de Sostenibilidad
Servicio Eléctrico
Servicio de Agua
Recogida de Basuras
Barrido de Calles
Emisión de TV en Riverside
2. Por favor, indique el nivel de importancia que atribuye a cada uno de los siguientes servicios, programas e instalaciones ofrecidos por la ciudad de Riverside.
1 - Extremadamente Importante, 2 - Muy Importante, 3 - Algo Importante o 4 - Nada Importante Servicios Policiales
Servicios de Protección Contra Incendios
Servicios de Permisos De Construcción
Servicios de Aplicación De Códigos
Parques e Instalaciones Recreativas
Programas de Parques y Recreo
Servicios para Personas Mayores
Mantenimiento de Parques
Biblioteca
Programas y Servicios De Biblioteca
Tráfico en las Principales Calles de la Ciudad
Mantenimiento del Pavimento de las Calles
3. Por favor, valore su satisfacción con los servicios, programas e instalaciones ofrecidos por la cuidad. (1 - Muy Satisfecho, 2 - Algo Satisfecho, 3 - Algo Insatisfecho, 4 - Muy Insatisfecho)
1. En general, ¿está satisfecho con el trabajo que realiza la ciudad de Riverside para prestar los servicios municipales?
Muy satisfechos Algo satisfecho Algo insatisfecho Muy insatisfecho No estoy seguro/No sé Complete la Encuesta en Línea
YOUR MONEY. YOUR VOICE - COMMUNITY BUDGET FEEDBACK
ONLINE SURVEY RESULTS
0%
5%
10%
15%
20%
25%
30%
35%
Very satisfied Somewhat
satisfied
Somewhat
dissatisfied
Very dissatisfied Not sure/Don't
know
OVERALL SATISFACTION OF CITY SERVICES
2) Please indicate the level of importance you attribute to each of the following services, programs, and facilities offered by the City of Riverside. 1) Overall, are you satisfied with the job the City of Riverside is doing to provide City services? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Riverside TV broadcasting
Building permit services
Street sweeping
Code enforcement services
Managing building and development
Library programs and services
Park and recreation programs
Environmental and sustainability programs
Maintaining the City’s character and history
Library facilities
Senior services
Park maintenance
Park and recreation facilities
Trash pickup
Traffic on major City streets
Electric service
Street pavement maintenance
Water service
Police services
Fire protection services
LEVEL OF IMPORTANCE
Extremely Important Very Important Somewhat Important Not At All Important Respondents: 205; Skipped: 4
Respondents: 209
YOUR MONEY. YOUR VOICE - COMMUNITY BUDGET FEEDBACK
ONLINE SURVEY RESULTS
3) Please rate your satisfaction with the City's performance in delivering each of its services, 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Street pavement maintenance
Traffic on major City streets
Code enforcement services
Building permit services
Park maintenance
Senior services
Park and recreation facilities
Park and recreation programs
Police services
Library programs and services
Library facilities
Fire protection services
SATISFACTION OF CITY'S PERFORMANCE
Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied 4) Please mark items that you consider high priority.
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Other (please specify)
Special Needs
Housing
Community Services (senior services, youth services)
Business & Jobs
Public Facilities (parks, community centers,
neighborhood centers)
Homelessness
Infrastructure (roads, sidewalks, streetlights)
HIGHEST PRIORITY ITEMS
Respondents: 209
Respondents: 209
YOUR MONEY. YOUR VOICE - COMMUNITY BUDGET FEEDBACK
IN PERSON SURVEY RESULTS
Combined Results
Your Money. Your Voice.
City Surveys
(37)
Very Sat
isfied
Some
what Satisfied
Some
what Dissatisfi
ed
Very Dissa
tisfied
Not
Sure/Don't
Kno
w
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
21 9 83 1
Level of Importance of the following services, programs, and facilities offered in City of Riverside.
Extrem
ely Importa
nt
Very
Importa
nt
Som
ewhat Important
Not at
all Important
Weighted Average
Fire Protection Services 27 6 0 1 127
Police Services 28 2 3 0 124
Street Pavement Maintenance 22 10 2 1 123
Water Service 20 10 2 0 114
Trash Pickup 20 9 3 1 114
Electric Service 18 12 2 1 113
Park Maintenance 14 15 5 0 111
Park and Recreation Facilities 16 11 6 1 110
Traffic on Major City Streets 14 12 5 1 103
Park and Recreation Programs 13 9 11 0 101
Senior Services 17 9 3 0 101
Library Facilities 9 16 7 1 99
Environmental and Sustainability Programs 11 12 8 2 98
Library Programs and Services 7 17 8 1 96
Street Sweeping 13 9 6 4 95
Maintaining the City's Character and History 10 9 12 2 93 Code Enforcement S e r v i c e s 71 41 10 9 2
Managing Building and Development 6 16 7 3 89
Building Permit S
e r v i c e s 41 11 60 8 1
Riverside TV Broadcasting 5 6 7 13 65
YOUR MONEY. YOUR VOICE - COMMUNITY BUDGET FEEDBK IN
PERSON SURVEY RESULTS
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very
Satisfied
Som
ewhat Satisfied
Som
ewhat Dissatisfied
Very
Dissatisfied
Weighted Average
Fire Protection Services 29 4 0 1 129
Police Services 21 11 3 1 124
Park and Recreation Facilities 10 16 4 3 99
Park and Recreation Programs 9 17 5 1 98
Library Facilities 11 15 4 1 98
Senior Services Park Maintenance 11 13 6 2 97
Library Programs and Services 14 12 2 1 97
Code Enforcement Services 5 12 9 1 75
Traffic on Major City Streets 4 12 9 5 75
Street Pavement Maintenance 3 6 10 13 63
Building Permit Services 4 7 10 2 59
Combined Results
Ward 1 Results
Your Money. Your Voice.
City Surveys
(8)
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't K
now
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
5 1 1
Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely
Importan
t
Very Important
Somewhat
Important
Not
at all
Important
Police Services 7 1
Fire Protection Services 5 3
Building Permit Services 4 4
Code Enforcement Services 1 3 4
Park and Recreation Facilities 1 3 4
Park and Recreaiton Programs 1 3 4
Senior Services 2 5 1
Park Maintenance 1 4 3
Library Facilities 4 4
Library Programs and Services 4 4
Traffic on Major City Streets 4 2 1 1
Street Pavement Maintenance 2 4 2
Maintaining the City;s Character and History 3 5
Managing Building and Development 2 3 2 1
Environmental and Sustainability Programs 3 3 1 1
Electric Service 2 5 1
Water Service 3 5
Trash Pickup 2 5 1
Street Sweeping 4 3 1
Riverside TV Broadcasting 3 5
Ward 1 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services 6 2
Fire Protection Services 7 1
Building Permit Services 3 1
Code Enforcement Services 3 2 1
Park and Recreation Facilities 3 4 1
Park and Recreaiton Programs 3 4
Senior Services Park Maintenance 3 3 1
Library Facilities 4 3
Library Programs and Services 4 3
Traffic on Major City Streets 1 3 1 2
Street Pavement Maintenance 1 2 3 2
Ward 2 Results
Your Money. Your Voice.
City Surveys
( )
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't
Know
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely Important
Very Important
Somewhat
Important
Not
at all
Important
Police Services
Fire Protection Services
Building Permit Services
Code Enforcement Services
Park and Recreation Facilities
Park and Recreaiton Programs
Senior Services
Park Maintenance
Library Facilities
Library Programs and Services
Traffic on Major City Streets
Street Pavement Maintenance
Maintaining the City;s Character and History
Managing Building and Development
Envire=onmental and Sustainability Programs
Electric Service
Water Service
Trash Pickup
Street Sweeping
Riverside TV Broadcasting
Ward 2 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services
Fire Protection Services
Building Permit Services
Code Enforcement Services
Park and Recreation Facilities
Park and Recreaiton Programs
Senior Services Park Maintenance
Library Facilities
Library Programs and Services
Traffic on Major City Streets
Street Pavement Maintenance
Ward 3 Results
Your Money. Your Voice.
City Surveys
(6)
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't K
now
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
1 2 1
Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely
Importan
t
Very Important
Somewhat
Important
Not
at all
Important
Police Services 6
Fire Protection Services 5 1
Building Permit Services 1 4
Code Enforcement Services 2 2 2
Park and Recreation Facilities 3 1 2
Park and Recreaiton Programs 2 2 2
Senior Services 4 1 1
Park Maintenance 2 3 1
Library Facilities 1 4 1
Library Programs and Services 1 4 1
Traffic on Major City Streets 2 3 1
Street Pavement Maintenance 4 2
Maintaining the City;s Character and History 2 2 2
Managing Building and Development 1 5
Environmental and Sustainability Programs 2 1 2 1
Electric Service 4 1 1
Water Service 4 1 1
Trash Pickup 4 1 1
Street Sweeping 3 2 1
Riverside TV Broadcasting 2 4
Ward 3 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services 3 3
Fire Protection Services 5
Building Permit Services 1 4
Code Enforcement Services 2 2 2
Park and Recreation Facilities 3 1 2
Park and Recreaiton Programs 2 2 2
Senior Services Park Maintenance 4 3 1
Library Facilities 1 4 1
Library Programs and Services 3 2
Traffic on Major City Streets 1 3 2
Street Pavement Maintenance 2 3 1
Ward 4 Results
Your Money. Your Voice.
City Surveys
(9)
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't K
now
Overall satisfaction with the job the City
of Riverside is doing to provide City
Services
4 3 1
Level of Importance of the following services, programs, and facilities offered in City of Riverside Extr
emely Important
Very Important
Somewhat
Important
Not
at all
Important
Police Services 6 1
Fire Protection Services 6 1
Building Permit Services 1 2 4
Code Enforcement Services 3 3 1
Park and Recreation Facilities 3 4
Park and Recreaiton Programs 3 3 1
Senior Services 6 1
Park Maintenance 3 4
Library Facilities 3 4
Library Programs and Services 3 4
Traffic on Major City Streets 6 1
Street Pavement Maintenance 7 1
Maintaining the City;s Character and History 5 2
Managing Building and Development 2 2 3
Environmental and Sustainability Programs 1 4 2
Electric Service 5 2
Water Service 6 1
Trash Pickup 6 2
Street Sweeping 5 1 1
Riverside TV Broadcasting 2 4 1
Ward 4 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services 7 1
Fire Protection Services 7 1
Building Permit Services 1 5 1
Code Enforcement Services 1 5 1
Park and Recreation Facilities 3 4
Park and Recreaiton Programs 3 3 1
Senior Services Park Maintenance 4 1 2
Library Facilities 4 1 2
Library Programs and Services 4 2 1
Traffic on Major City Streets 1 2 2 2
Street Pavement Maintenance 1 1 1 5
Ward 5 Results
Your Money. Your Voice.
City Surveys
(1)
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't K
now
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
1 Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely Important
Very Important
Somewhat
Important
Not
at all
Important
Police Services 1
Fire Protection Services 1
Building Permit Services 1
Code Enforcement Services 1
Park and Recreation Facilities 1
Park and Recreaiton Programs 1
Senior Services 1
Park Maintenance 1
Library Facilities 1
Library Programs and Services 1
Traffic on Major City Streets 1
Street Pavement Maintenance 1
Maintaining the City;s Character and History 1
Managing Building and Development 1
Environmental and Sustainability Programs 1
Electric Service 1
Water Service 1
Trash Pickup 1
Street Sweeping 1
Riverside TV Broadcasting
Ward 5 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services
Fire Protection Services
Building Permit Services
Code Enforcement Services
Park and Recreation Facilities 1
Park and Recreaiton Programs 1
Senior Services Park Maintenance
Library Facilities 1
Library Programs and Services 1
Traffic on Major City Streets
Street Pavement Maintenance
Ward 6 Results
Your Money. Your Voice.
City Surveys
(5)
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't K
now
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
1 2 2
Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely Important
Very Important
Somewhat
Important
Not
at all
Important
Police Services 3 1
Fire Protection Services 4 1
Building Permit Services 2 2
Code Enforcement Services 2 2
Park and Recreation Facilities 4 1
Park and Recreaiton Programs 2 1 1
Senior Services 3 2
Park Maintenance 3 1 1
Library Facilities 4 1
Library Programs and Services 3 1 1
Traffic on Major City Streets 1 2 1
Street Pavement Maintenance 3 1 1
Maintaining the City;s Character and History 3 1 1
Managing Building and Development 1 2 1
Environmental and Sustainability Programs 2 3
Electric Service 2 2 1
Water Service 2 1 1
Trash Pickup 3 1
Street Sweeping 1 2 1
Riverside TV Broadcasting 2 1 1
Ward 6 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services 3 2
Fire Protection Services 4 1
Building Permit Services 2 1 1
Code Enforcement Services 2 2
Park and Recreation Facilities 1 3 1
Park and Recreaiton Programs 1 3 1
Senior Services Park Maintenance 3 1
Library Facilities 1 3 1
Library Programs and Services 1 2 1
Traffic on Major City Streets 1 1 1 1
Street Pavement Maintenance 1 1 2
Ward 7 Results
Your Money. Your Voice.
City Surveys
( 8 )
Very Sat
isfied
Somewhat Satisfied
Somewhat Dis
satisfied
Very Diss
atisf
ied
Not
Sur
e/Do
n't
Know
Overall satisfaction with the job the
City of Riverside is doing to provide
City Services
5 1 1 1
Level of Importance of the following services, programs, and facilities offered in City of Riverside
Extr
emely Important
Very Important
Somewhat
Important
Not
at all
Important
Police Services 6 1
Fire Protection Services 6 1
Building Permit Services 2 4
Code Enforcement Services 1 3 2
Park and Recreation Facilities 4 3
Park and Recreaiton Programs 4 3
Senior Services 2
Park Maintenance 4 3
Library Facilities 4 2
Library Programs and Services 3 3
Traffic on Major City Streets 1 4 1
Street Pavement Maintenance 6 1
Maintaining the City;s Character and History 2 3 1
Managing Building and Development 3 2 1
Environmental and Sustainability Programs 3 3
Electric Service 4 2
Water Service 4 2
Trash Pickup 4 1 1
Street Sweeping 3 1 1 1
Riverside TV Broadcasting 1 1 1 3
Ward 7 Results
Rate satisfaction with the City's performance In delivering each of its services, programs, and facilities.
Very Satisfied
Somewhat
Satisfie
d
Somewhat
Dissatisfied
Very Dissati
sfied
Police Services 2 5 1 1
Fire Protection Services 6 2
Building Permit Services 1 2
Code Enforcement Services 2 2
Park and Recreation Facilities 3 1 2
Park and Recreaiton Programs 4 1 1
Senior Services Park Mauntenance 3 2 1
Library Facilities 1 3 1
Library Programs and Services 2 2 1
Traffic on Major City Streets 3 3
Street Pavement Maintenance 1 2 3